Serve patients by greeting and helping them, scheduling appointments, and maintaining records and accounts
Welcome patients and visitors in person or on the telephone, and answering or referring inquiries
Optimise patients’ satisfaction, provider time, and treatment room utilisation by scheduling appointments in person or by telephone
Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays
Ensure availability of treatment information by filing and retrieving patient records
Maintain patient accounts by obtaining, recording, and updating personal and financial information
Protect patients’ rights by maintaining confidentiality of medical and personal information
Maintain operations by following policies and procedures, reporting needed changes
Contribute to team effort by accomplishing related results as needed
To provide and maintain excellent levels of customer service, providing a prompt and efficient response to enquiries
Scanning and filing of documents
Processing of emails
Assisting the Practice Manager with day-to-day duties
Training:The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to become a fully competent and successful administrator.
The Apprentice Standard you will be studying is Business Administration – Level 3Training Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.Employer Description:Woodstock Bower GP practice is based in Rotherham, providing healthcare services to the local community. Offering a wide range of health services, including medical advice, vaccinations, examinations and treatment, prescriptions for medicines, referrals
to other health services and social services and more.Working Hours :8am - 6pm Monday to Friday
No weekends or bank holidaysSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Processing new patient registrations
Answering the phone
Accompany visitors into building
Filing and photocopying
Using other IT systems like, Emis, AccuRx Patchs to record patient data send patient messages for appointments campaigns like flu campaign. Collating the replies
Scanning documents into patients’ records using DOCMAN system
Updating the surgery website as and when required
Recording
Participating in mandatory training such as Safeguarding, CPR
Working with the rest of the GP Practice team to ensure the smooth running Booking appointments after learning the EMIS System
Scanning of the practice
Training:Apprentices will be required to attend college at least x1 day per week either at Uxbridge, Harrow or Hayes Campus completing necessary mandatory training and units associated with the apprenticeship.
Our Account Manager, industry-trained assessor and Learning Advocate support apprentices to deliver our high-quality training programmes.
The apprentice will be required to complete:
Apprenticeship Standard
End Point Assessment
Functional Skills in English, maths and ICT (if required)
Other training will be provided by the employer as required to enable the fulfilment of the job role
Training Outcome:
You can progress to a Lead Reception role, Senior Administrator or to Practice Management, receptionists have been trained up as Health Care Assistants in our practice, which is the first step towards a clinical role treating patients within GP Practice
There are also training and upskilling opportunities to expand your knowledge and skills and to meet with other Receptionists
Employer Description:Hillingdon Health Centre is a Doctors surgery based in west London.Working Hours :Monday - Friday, 9.00am - 3.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills....Read more...
Respond to Teaching School Hub (TSH) enquiries via email and telephone.
Provide administrative support for the Lead Administrator, Director and Deputy Director of the TSH
Support the advertising of Early Career Framework and National Professional Qualifications programmes
Support preparing delegate packs for conferences and clinics
Update participant information on the appropriate systems
Marketing all elements of The Golden Threads to increase engagement with all TSH activities via social media channels
Distribute newsletters, celebration cards etc
Attend weekly TSH meetings and minute meetings as applicable
Undertake appropriate training as required
Training Outcome:The Trust has undergone extensive growth in recent years and this is expected to continue. As such, there is the expectation that there will be promotion opportunities for the right candidate once the apprenticeship has been completed either within our Teaching School Hub or one of our schools.Employer Description:The Manor Teaching School Hub is based at Manor Primary School, an Outstanding school in Wolverhampton and the lead school for a growing MAT. We build upon some of the established expertise of schools who were part of the previous Teaching School structure in Walsall and Wolverhampton guaranteeing experience and capacity when delivering the Golden thread.
For over a decade, we have been at the forefront of educational innovation, shaping the landscape of professional development through evidence-informed practices. Supported by partners such as Matrix Academy Trust, South Staffordshire Learning Partnership, Mercian Trust, and St Bartholomew’s MAT, we deliver evidence-informed programmes which form the golden thread of CPD.
Collaborating closely with Ambition Institute, local Maths Hubs, Research Schools, Computing Hub, English Hub and Science Learning Centre, we are committed to connecting educators to the very best of local CPD giving them the tools and knowledge necessary to transform lives.Working Hours :37 hours per week, Monday to Friday
Exact shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Key Responsibilities You’ll be supporting various departments across the company. Your day-to-day duties may include:
Office & Administrative Support ● Responding to phone, email, and in-person enquiries in a professional manner. ● Maintaining accurate records and performing data entry tasks. ● Organising digital and paper-based files to ensure easy access and GDPR compliance. ● Coordinating meetings, booking appointments, and preparing reports or presentations.
Finance & Accounting Support ● Assisting with invoicing, payment processing, and expense reconciliation. Knowledge of Sage would be very useful and an advantage as would Polish language, but this is not essential, we have a Polish operation. ● Supporting month-end procedures and basic bookkeeping tasks. ● Helping prepare financial reports and audit documentation.
Payroll & HR Administration ● Assisting with employee timesheets and holiday requests for payroll processing. ● Maintaining confidential employee records and supporting recruitment admin. ● Coordinating training, induction materials, and compliance tracking. Stock Control & Procurement ● Assisting with supplier communications, quotations, and purchase orders. ● Supporting stock control processes and updating inventory records. ● Generating procurement and stock usage reports. Sales & Customer Service Admin ● Preparing sales documents and assisting with order processing for pick pack and despatch and Royal Mail Shipments ● Supporting e-commerce operations, returns handling, repairs and customer communications.
IT & Systems Support ● Using Google Workspace (Gmail, Drive, Docs, Sheets, Slides, Calendar) for daily tasks and collaboration. ● Learning to use internal systems such as inventory management and CRM tools.Training:Level 3 Business Administrator apprenticeship standardTraining Outcome:Intended full-time role upon successful completion of the apprenticeship. Support to learn future courses especially in Finance. We love to promote from within and keep a loyal team.Employer Description:The company sell and distribute Rugged Mobile Phones and Accessories under the JCB Brand globally. Built for work in rugged, extreme conditions.Working Hours :Monday to Friday (09:00 - 17:00)Skills: Communication skills,IT skills,Attention to detail,Team working....Read more...
The purpose of the role is to provide essential administrative support to the Operations team, facilitating seamless workflow across departments and contributing to the efficient functioning of the business.
Main Responsibilities:
Handle general administrative duties including filing, photocopying, and scanning documents
Manage incoming and outgoing post, emails, and phone calls efficiently
Maintain and update client records on the case management system
Assist solicitors with preparing legal documents and correspondence
Schedule appointments and manage calendars for fee earners
Liaise with clients and third parties in a professional and courteous manner
Ensure sensitive information is handled with confidentiality and accuracy
Company Benefits:
Monthly confidential counselling session (free of charge)
Complimentary drinks and snacks available in the office
Monthly team lunch delivered to the office
Discounted gym membership (just 2 minutes from the office)
Company pension scheme
Excellent city centre location with great transport links
Friendly, supportive, and professional work environment
Clear opportunities for progression and personal development
Training:
Business Administrator Level 3 standard with Legal Pathway
Training Outcome:
This role offers excellent development opportunities for the right candidate
Progression may include a Paralegal Apprenticeship, promotion to a Legal Assistant role, or further advancement within the firm’s legal team
FDM Solicitors are committed to supporting long-term legal career growth through ongoing training, mentoring, and internal promotion
Employer Description:FDM Solicitors is a busy multi-disciplinary practice based in Manchester City Centre who specialise in financial mis-selling, housing disrepair, data breach, fraud and professional negligence. The firm is currently undergoing a period of substantial growth and we are seeking ambitious and confident paralegals to join our rapidly expanding Housing Disrepair department.Working Hours :Monday to Friday from 8.00am - 5.00pm (with a one hour break for lunch)Skills: Communication skills,IT skills,Attention to detail....Read more...
About the team:
The Richmond office has both Lettings and Residential sales and is a total of 9 people. The role sits with the sales team which is made up of 5 negotiators and an existing Office Co-ordinator for support. The team are friendly, supportive and want to see people succeed.
How you will make an impact:
Being part of a successful sales team, enabling and supporting the negotiators with contracts, compliance, preparing marketing documents, all areas of support with a potential house of flat sale. You will be friendly, flexible, eager to get involved and learn the role.
Day to day duties:
Supporting the sales team with administrative duties
Creating brochures
Issuing Confirmation of Instructions and Property Registration Forms
Sending out Thirdfort requests (compliance process)
Processing invoices and creating purchase orders
Creating window cards
Creating sold in your road flyers
Running conflict checks
Downloading land register documents
Training:Level 3 Business Administrator Apprenticeship.
On the job training is provided to ensure all the required knowledge and experience is obtained throughout the apprenticeship to qualify successfully.Training Outcome:After you complete your apprenticeship, you will continue your career with Savills.Employer Description:Founded in the UK in 1855, Savills is one of the world's leading property agents. Our experience and expertise spans the globe, with 600 offices across the Americas, Europe, Asia Pacific, Africa and the Middle East.
Our scale gives us wide-ranging specialist and local knowledge, and we take pride in providing best-in-class advice as we help individuals, businesses and institutions make better property decisions.Working Hours :Monday - Friday between 8.30am - 5.00pm.Skills: Attention to detail,Ability to use Microsoft Out,Spelling and grammar,Effective communication skills....Read more...
Duties to include:
Support the IT technical team with administrative tasks
Maintain the filing systems, manual and digital
To create and maintain spreadsheets for own and other staff use
To support effective team work and cover reception as required
To help meet all the designated KPIs
Liaising with internal departments to ensure an excellent level of service is provided
Scanning, filing, and archiving paperwork
Following company procedures
Recording, updating and archiving information
Use of office equipment (photocopier, fax machine etc.)
Training:
Business Administrator Level 3 Apprenticeship Standard
Level 2 English and maths Functional Skills (if applicable)
Training will take place at Protocol B3 2NH 1-day per month
Training on-site at employer
Training Outcome:
Progression route to a team leader
Employer Description:Here at EDIT Ltd (registered as Education & IT Ltd), we offer IT services that include IT support, cybersecurity, disaster recovery solutions, mailing and productivity solutions, and more.
Our bespoke software solutions have produced Entrée Visitor and Contractor Management, which is directing the company into the exciting area of being a Software Solutions Provider. Add-ons to Entrée include incident management for health and safety compliance and resource booking, allowing the end-user to assign hot desks, parking spaces, keys, etc. We see ourselves as solutions providers to problems using technology. We aim to make the lives of clients easier and more efficient to allow them to focus on the things that are important to them.
Our ambition is to grow the company with our existing products, the development of new products, and to chase tenders that solve unique problems.Working Hours :Monday - Friday - shifts (flexible).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Initiative,Patience,Active listener,Good inter-personal skills,Sel-direct learning,Problem solving,Maintain focus....Read more...
Mahmood Ahed & Co., Chartered Certified Accountants in Birmingham, are seeking an enthusiastic, organised individual to join them as their new Business Administration apprentice.
The business can offer their new apprentice a supportive environment, where they will gain hands-on experience and work towards a nationally recognised certification.
Role and responsibilities:
Within this accountancy practice, the apprentice will be responsible for:
Carrying out reception duties such as answering phone calls, making appointments, answering queries and greeting clients for their appointments
Keeping clients’ files and records in proper order
Preparing letters of engagement and other relevant documentation
Carrying out anti-money laundering due diligence
Assisting senior staff in accounts and VAT preparations
Working towards achievement of the Level 3 Business Administrator apprenticeship qualification.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12-month apprenticeship you will have gained your Business Administration Apprenticeship L3 Qualification.Training Outcome:Possibility of a full-time role after the completion of the apprenticeship.Employer Description:Established over 20 years ago, in 1992, our business has grown greatly.
We aim to provide our clients the best service, giving practical financial advice, and helping new businesses manage their finance. We recognise that your tax affairs and those of the business are inter-linked, so we aim to provide an integrated service to satisfy the needs of both.Working Hours :Monday-Friday between 10:00-17:00.Skills: Communication skills,Attention to detail,Organisation skills....Read more...
To support the Operations Manager in daily office operations, including scheduling appointments.
You will also assist with project work when required, to include improving processes and operations within the business.
Perform data entry tasks accurately and efficiently, ensuring all records are up to date.
Handle incoming calls with professionalism, demonstrating excellent phone etiquette.
Maintain filing systems, both electronic and paper-based, ensuring easy retrieval of information.
Support financial operations by managing incoming invoices.
Collaborate with team members to facilitate smooth communication and workflow within the office.
Provide clerical support as needed, including typing documents and managing correspondence.
What your apprenticeship includes:
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks.
A mixture of on and off the job training, including workshops and webinars.
Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer.
Feedback sessions to discuss progress.
Obtain Functional Skills in English and Maths (if you don’t already have GCSE or equivalents).
30 hours paid work every week.
At Managed Print Solutions you will be working towards a Business Administrator Level 3 Apprenticeship standard over the course of 15 months.Training Outcome:The business is in it's growth phase and therefore we would anticipate there being opportunities to gain further skills or move department over time.Employer Description:With over 20 years of experience in the print industry, MPS UK is a leading supplier of commercial printers, photocopiers leasing, and managed print solutions for businesses. We pride ourselves on delivering not only the highest quality technology, but also an exceptional standard of service — always putting our clients first.Working Hours :30 hours per week. Exact shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working....Read more...
Provide clerical support, including filing, typing, and managing correspondence
Assist in data entry tasks, ensuring accuracy and attention to detail
Utilise Microsoft Office Suite and other office software to create documents, spreadsheets, and presentations
Maintain organised records and files for easy retrieval
Handle phone calls with professionalism, demonstrating excellent phone etiquett
Support the team with administrative tasks related to project management and client communications
Collaborate with colleagues to improve office processes and workflows
Training:
The learning program will include the following: Strong organisational skills with the ability to manage multiple tasks effectively
Proficiency in using computer systems and software applications, including Microsoft Office
Excellent verbal and written communication skills
A keen eye for detail and a commitment to producing high-quality work
Previous experience in an administrative or clerical role is beneficial but not mandatory
Must be eager to learn and develop new skills within a business environment
Training Outcome:
Potential career paths could follow: Compliance administrator Administration lead Office Manager Compliance Lead Quality Manager
Employer Description:Established in 2022, Invest People Group specialise in equipping individuals with the essential skills and knowledge to thrive in the dynamic world of sustainable construction, warehousing and logistics. Our tailored programs blend hands-on experience with theoretical understanding, ensuring participants grasp every aspect of their respective trades.
Whether you're a novice seeking to enter the industry or a seasoned professional aiming to enhance your proficiency, we have courses designed to meet your needs.
Led by industry experts, our training guarantees practical insights and industry-relevant expertise. Join us at IPG and lay a solid foundation for a successful career in construction, warehousing and logistics.Working Hours :Monday- Friday
Shifts to be confirmedSkills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Initiative,IT skills,Number skills,Organisation skills,Presentation skills,Team working....Read more...
Main Duties and Responsibilities may include:
Provide administrative support undertaking basic tasks on SystmOne, answering telephone calls, booking/cancelling patient appointments and answering queries
Computer data entry/data allocation and collation; processing and recording information
Filing and retrieving paperwork both manually and electronically.
Supporting the workforce team with collating compliance for all staff including clinical teams
Support with the processing of invoices for locums, providing the relevant information to the finance team
Support the Clinical Services Team and Rota Workforce Team with general administrative tasks
Training:
Business Administrator Level 3 Apprenticeship Standard
You will attend York College one day per week and will receive training in the workplace for the remainder of your contracted hours each week
Training Outcome:
There will be the possibility of an ongoing full time role with us upon completion of the apprenticeship
Employer Description:Nimbuscare is one of the largest 'at scale' providers of primary care in the north of England, caring for more than 250,000 patients across our 11 member GP Practices.
We work collaboratively across the York area delivering new, innovative, and sustainable health care services.
As leaders in local care, our goal is to work together across the health and care system to improve the health, wellbeing, and experience of our patients.
We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers.
Nimbuscare is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive supportive culture that values and celebrates our differences.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative,MS Office skills,Self-motivated,Works well under pressure,Good work ethic,Enthusiasm,Adaptable,Committed to development....Read more...
The primary function of the Export Department is to ensure that all goods and documentation reach their destination without undue delay or complication. This includes that we meet all legal responsibilities particularly to the Country of receipt. The Export function is an integral part of the overall Despatch function and as such uses a varied array of carriers (specialising in road, sea, and air freight) to achieve a seamless transportation of Fort Vale goods worldwide.
The general administration duties within this role may also include:
Receiving and managing phone calls with professionalism and efficiency
Handling incoming and outgoing emails promptly and courteously
Organising and maintaining files to ensure smooth operations
Photocopying in a timely manner
Efficiently inputting data to support organisational needs
Any other general admin duties and ad-hoc duties as defined by management
Training:
Business Administrator Level 3 Apprenticeship Standard
1 day per fortnight online delivery with skils coaches available throughout
Training Outcome:
The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers
You can go on to specialise in a particular field and into management
You will find people who started in administration working in all professional areas and at all levels
If you are good at IT and enjoy working with others, then a Business Apprenticeship could give your career a great start
Employer Description:Fort Vale Engineering is the world leader in the precision manufacture of valves and fittings for the transportation of bulk liquids in the tank container, road tanker and rail industries. Fort Vale's standrad equipment portfolio includes: manways and hatches, airline valves, safety releif devices, top and bottom discharge valves and butterfly and ball valves.Working Hours :Monday - Thursday, 07:30 - 16:15 and Friday, 07:30 - 12:30.Skills: Communication skills,Team working,Initiative,Good attendance....Read more...
General duties including (full training will be provided):
Serving as a point of contact for the person or team you will support
Processing information from customers and suppliers and entering this into a central database
Scanning and filing documentation
Answering the telephone in a professional and helpful manner
Meeting and greeting customers
General administrative duties including typing correspondence by e-mail and letter
Entering data onto internal systems with a high level of accuracy and speed
Working with various databases to extract information
Preparing and proofreading office documents
Any other duties requested by the Office Manager
Ordering office supplies and managing inventory
Liaising and maintaining good relations with customers, suppliers and internal teams
Maintaining a well-organised, efficient office environment
Training:Training will be at North Lindsey College, where you will access a wide range of facilities on offer.
Day release.
You will undertake the Level 3 Business Administration apprenticeship standard.
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0.
You will undertake Functional Skills for English and/or Maths if needed.
You will undertake both on and off-the-job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience. Training Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate. Several opportunities for career progression on completion.Employer Description:The organisation supplies hardware to the kitchen and furniture industry in a factory setting.Working Hours :Monday - Friday - shifts to confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Manage customer inquiries, specify products appropriate for applications and provide accurate information about products, pricing, and delivery
Processing invoices and reconciling with bank account transactions
Monitoring inventory, purchasing stock and processing direct order purchases
Analyse e-commerce sales data to identify trends, opportunities, and areas for improvement
Maintain and update product listings on the online store to ensure accuracy and appeal
Coordinate with logistics to ensure smooth order processing and delivery
Build and maintain relationships with key customers, offering personalised solutions to meet their needs
Training:Business Administrator Level 3.
All training will be fully delivered in the workplace.Training Outcome:Benefits after the initial probationary period:
Private healthcare scheme
Optional enrolment into The Peoples Pension Scheme
Workwear provided
Initial training internally with an option for further is desired
Employer Description:RA Dalton are a thriving family business and undertake projects throughout the whole of the UK combining experience and expertise in the installation and maintenance of Klargester sewage treatment systems. We supply, install and maintain. We work alongside engineers, architects, local councils, the Environment Agency and government bodies to achieve the most appropriate, efficient and cost-effective system for your requirements. We also liaise directly with appropriate government bodies, from obtaining consent to discharge licences to complying with local authority building regulations. Innovative techniques and first class equipment, coupled together with the experience and know-how of its team, ensures that RA Dalton remains a leader in the installation of Klargester sewage treatment systems in the UK.Working Hours :37.5 hours per week, ½ hour daily unpaid lunch break.
Working Monday to Friday, working hours TBCSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Assist with the administration of new vehicle sales for Fiat and MG, including processing customer orders, preparing vehicle paperwork, and coordinating vehicle delivery
Support the management of stock for new and used vehicles, ensuring accurate and up to date records are maintained
Process vehicle registrations, vehicle inspections, and the associated documentation to ensure timely and smooth vehicle transactions
Liaise with the sales team, manufacturers admin, and our own internal teams to ensure customer satisfaction throughout the sales and delivery process
Assist with the preparation and presentation of reports on new vehicle stock levels, sales performance, and any key operational metrics
Handle administrative tasks related to used vehicle sales, including pricing, souring and ensuring that used vehicles are correctly prepared for sale
Assist in maintaining compliance with internal systems, legal regulations, and FCA (Financial Conduct Authority) guidelines regarding vehicles sales and finance
Support general administrative tasks including vehicle invoicing, customer finance options and vehicle registration paperwork
Participate in training and development opportunities to work towards achieving a nationally recognised qualification
Training:
Financial Services Administrator Level 3 Apprenticeship Standard
You will attend training once per week either on-line or face to face with our Training Provider, Skills North East
Training Outcome:
Professional development is supported beyond the apprenticeship
Employer Description:Richard Hardie Limited is a well-established automotive dealership in the North East of England and in 2024 celebrated 50 year anniversary. They offer a diverse range of vehicles, including new and used cars across Fiat, MG and other leading automotive brands. Their reputation for delivering exceptional customer service, alongside our dedication to vehicle quality and innovation, makes them a trusted name in the automotive industry.Working Hours :Monday - Friday, 9.00am - 5.00pm (1 hour for lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
The job will be working in the service team so customer service and/or administration skills will be required as the below is a brief summary of the role:
Handle incoming service queries via phone & email
Respond to customer inquiries and provide support via Phone & email
Accurately document customer interactions, issues, and resolutions within our CRM system
Preparing, costing and sending documentation to clients and engineers
Preparing permits and site induction information for submission to clients
Collaborate with internal departments to ensure smooth service delivery
Resolve customer complaints and queries with efficiency and professionalism
Organising accommodation for engineers
Co-ordinating courier collections & site access equipment
Raising departmental invoices
Process customer orders
Any other reasonable task as required by the Customer Support Manager
Training:
Business Administrator Level 3
All training will be in within the workplace
Our TDR training officer will attend monthly visits
End point assessment
Training Outcome:Upon successful completion a full-time position may be offered.Employer Description:The original manufacturers of Speedor, our world leading industrial doors are engineered for endurance. At Hart Doors, we pride ourselves on the performance and reliability of our industrial doors and the reassurance that gives you. Our doors are trusted the world over and manufactured to suit your exact requirements, so they will fit seamlessly into any application year after year.
Durability and longevity are at the forefront of our designs. Our industrial doors are engineered to provide you with more than 20 years of stress-free service.Working Hours :Monday - Friday 8.30am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Support the owner Solicitor to include the following day to day duties:
Draft and sending emails.
Answering the telephones.
Legal research using the Internet and relevant books.
Writing legal advice in different forms.
Filling out relevant forms of application.
Studying case files.
Attending hearings/conferences/meetings.
Making notes at all of the above.
Writing attendance notes and Time Recording.
Drafting formal letters.
Observing proceeding and taking effective part in the discussion.
Photocopying, printing and faxing documents.
Chasing task details, investigating as files with fine tooth comb.
Assisting other colleagues at work.
Reading big files and making notes of the investigation.
IT skills.
Banking money.
Managing the diary and booking appointments for 4 offices
Basic accounting such as issuing invoices and dealing with TaxTraining:You will gain your Level 3 Business Administrator Appreniceship Standard.
There are 8 workshops that you will need to attend via Teams.
You will have a mentor for one to one teaching and learning.
To include 20% off the job training.
In-house training will be given to suport specifics of the role.Training Outcome:There will be opportunities for ongoing training and development for the right candidate upon completion of their apprenticeship.Employer Description:Legal Comforts is a firm of solicitors based in Colchester who have positive attitudes and are professionally experienced. We offer expertise, understanding and knowledge. We are based in Colchester town centre. We specialise in Civil, Commercial, Employment, Compromise Agreement and Family litigation. We provide legal services and litigation support to individuals and corporate clients.Working Hours :Monday - Friday 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
Assist in updating internal project and client trackers
Open new enquiries, save electronic documents and correspondence
Upload and download technical drawings from various portals
Maintain and update project milestones and deadlines in the ERP system as directed
Support the team with general administrative tasks as required
Log planning applications with the relevant local authorities
Update client trackers with application submission and determination dates
Process electronic payments for planning applications and save receipts accordingly
File and manage planning-related correspondence in client records
Training:
You will be studying a Level 3 Business Administrator apprenticeship standard over an 18-month period
This is a fully work-based programme- You will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider
Training Outcome:
Potential full-time position upon completion of the apprenticeship
Employer Description:Astley has amassed a wealth of expertise in creating branded environments, supporting clients such as Sainsbury's, The Co-operative, JET and Hilton Hotels with a variety of essential signage solutions. From multi-location rollout programmes across the UK and Europe, to highly bespoke single site installations, Astley has built up a reputation of providing the very best consultancy and expert client support in the industry. In 2016, Astley acquired the award-winning signage company Sign of the Times, an ideal brand to team up with as they offered a unique creative production service that complimented the current portfolio of services. Rebranded to Astley in June 2020, the Kettering site now joins the other 3 Astley sites in the UK, offering full national coverage to support a variety of sectors including retail, leisure, hospitality, finance, automotive, and creative.Working Hours :Monday- Friday
8.30am- 5.00pmSkills: Administrative skills,Attention to detail,Communication skills,IT skills,Number skills,Organisation skills,Problem solving skills,Team working....Read more...
Maintaining and monitoring the practice appointment system
Process personal, telephone and e-requests for appointments
Answer incoming phone calls, transferring calls or dealing with the caller's request appropriately
Signpost patients to the correct service
Initiating contact with and responding to requests from patients, team members and external agencies
Read code data on SystmOne
Photocopy documentation as required
Data entry of new and temporary registrations and relevant patient information as required
Input data into the patient's healthcare records as necessary
Direct requests for information i.e. SAR, insurance/solicitors letters and DVLA forms to the appropriate team members
Manage all queries as necessary in an efficient manner
Carry out system searches as requested
Maintain a clean, tidy, effective working area at all times
Monitor and maintain the reception area and notice boards
Support all clinical staff with general tasks as requested
Provide cover during staff absences
Scanning of patient-related documentation and attaching scanned documents to the patient's healthcare records
Complete opening and closing procedures as required
Support in the management of repeat prescriptions, ensuring they are processed accurately and efficiently
Training Outcome:On completion of the apprenticeship, you may be offered a permanent role with the practice as an administrator, subject to vacancies at the time. Employer Description:Topsham Surgery and Glasshouse Medical Centre is a 2 site GP Practice serving the population of Topsham, Countess Wear and surrounding areas. We have 12,000 patients registered across the 2 sites.Working Hours :Monday to Friday, 08:30am - 18:30pm, on a rota basis.
Additional hours may be available on a rota basis for weekend shifts, which are paid at enhanced rates.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Your typical roles and responsibilities are broken down to being an inbound property agent:
Liaising with tenants when it comes to rent and maintenance queries.
Liaising with landlords - giving updates on any property issues.Implementing rent increases.
Returning missed calls / voicemails.
Admin tasks - post, letters, general administration, and other day to day tasks.
Resolving customer queries.
Training:What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 Business Administrator Apprenticeship Standard, which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
IT
Record and document production
Decision making
Interpersonal skills
Communications
Quality
Planning and organisation
Project management
Relevant regulation
Policies
Business fundamentals
External environment factors
Training Outcome:Possibility in a permanent position upon the completion of the apprenticeship.Employer Description:At NGU Homes, we exist for one reason — to make your property work harder for you.
Founded in 2007 by brothers Chris and Nigel, NGU was born from personal experience, deep-rooted passion, and a clear mission: to do estate agency differently. With backgrounds in finance, investment, and property management — and having built a personal portfolio of over 150 properties — we know first-hand what it takes to succeed in the property market. Today, we manage more than 700 properties and help homeowners and landlords across the North East unlock the full potential of their property.Working Hours :Monday - Thursday - 8:30 AM - 5:30 PM
Fridays - 8:30 AM - 5:00 PMSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative....Read more...
About the team:
3 Directors, 1 Associate Director, 3 Qualified Surveyors and one apprentice make up the Wimborne Development team and cover Valuation, Agency, and Recoveries.
How you will make an impact:
The successful candidate will receive training to become highly organised, reliable, flexible, and methodical. They will learn how to effectively prioritise tasks and meet deadlines.
Strong verbal and written communication skills are essential, along with the ability to perform well under pressure while consistently delivering a high standard of service to both colleagues and clients.
Day to day duties:
Supporting the valuation team with administrative duties
Using the in-house VWS platform to generate valuation reports (training will be provided)
Preparing and sending Confirmation of Instruction letters
Assisting with due diligence research
Processing invoices and raising purchase orders
Managing and maintaining the electronic filing system
Closing instructions and ensuring they meet compliance requirements
Conducting conflict of interest checks
Carrying out any other ad hoc tasks as required by the team
Training:Level 3 Business Administrator Apprenticeship.
On the job training is provided to ensure all the required knowledge and experience is obtained throughout the apprenticeship to qualify successfully.Training Outcome:After you complete your apprenticeship, you will continue your career with Savills.Employer Description:Founded in the UK in 1855, Savills is one of the world's leading property agents. Our experience and expertise spans the globe, with 600 offices across the Americas, Europe, Asia Pacific, Africa and the Middle East.
Our scale gives us wide-ranging specialist and local knowledge, and we take pride in providing best-in-class advice as we help individuals, businesses and institutions make better property decisions.Working Hours :Monday - Friday between 8.30am - 5.00pm.Skills: Attention to detail,Ability to use Microsoft Out,Spelling and grammar,Effective communication skills....Read more...
Meet and greet clients and occasional drinks making
Answering the telephone in a professional manner
Opening, copying and distributing post
Covering reception and overflow during breaks and colleague’s annual leave
Emailing clients
Updating mailing lists
Scheduling social media posts
Supporting marketing efforts of the business
Franking and sending post and parcels
Typing and autotyping meeting minutes
Making company appointments
Sending letters to clients and government bodies
Maintaining company records for Companies House and statutory books
Archiving files
Assisting with new projects and practises
Ordering stationary
Sending mailshots to clients
Scanning company and client’s information
Training:
Apprenticeship training delivered by Starting Off
Remote learning
OneFile system
6 hours per week set aside to focus on apprenticeship training
Team/Zoom calls with assigned apprenticeship trainer
Training Outcome:
Potential permanent position upon successful completion of the apprenticeship
Employer Description:Our client offers an expert team of Partners and Qualified Staff who have provided a comprehensive accountancy service to clients in in Kettering, Corby and surrounding areas since 1981. They specialise in the family business, small and medium size businesses and individuals. They work closely with our clients providing a personal service.
They are now looking for a reception administrator apprentice to join their growing team. They are looking for someone with excellent attention to detail, great customer service and happy to pitch in on any task that are needed.Working Hours :Monday to Friday 8.30am- 4.30pm or 8am- 4pm with a half hour lunch breakSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
Act as first point of contact for residents reporting repairs via phone, email, or online systems
Log all repair requests accurately using the Housing Association’s repairs management system
Schedule and allocate repair jobs to internal operatives or external contractors
Ensure tenants are informed of appointment times, delays, or follow-ups
Process and monitor work orders, including urgent, routine, and planned repairs
Support the team in analysing repair trends and contractor performance
Handle invoice checking and purchase order administration where required
Maintain accurate and up-to-date records of all communications and repairs activity
Escalate issues such as repeat repairs, access problems, or safeguarding concerns
Support delivery of cyclical and compliance works
Assist with tenant communications, feedback surveys, and service improvement actions
Training:This apprenticeship is delivered as a weekly day release at our campus in Stratford, E15.
Level 3 Business Administrator Standard
Behaviour, Skills and Knowledge
Training Outcome:There is an opportunity to secure a permanent position after successfully completing the apprenticeship. Employer Description:We are committed to making sure that we are a great landlord by offering affordable, well maintained and managed homes
We are also focused on building more homes so as many people as possible can meet their housing needs in the East End of London.
The name Gateway Housing Association is a reflection of:
Our belief that decent affordable housing is the gateway into a good quality of life for people on below average incomes.
Tower Hamlets having traditionally been a gateway for migrant communities entering the UK.
Gateway Housing Associations also operates in East London, which forms part of the Thames Gateway region.Working Hours :Monday to Friday 9.00am to 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Support Committee Services Officers within the team in the delivery of day-to-day office functions
Answer telephone enquiries from members of staff, Councillors, and the public with assistance from colleagues when required
Assist colleagues in preparing work programmes/plans, plan and conduct meetings
Attend and take notes at pre-agenda and briefing meetings with the Chairs and LeadOfficers
Maintain relevant procedures for public meetings, and to update procedural notes as required
Attend face to face evening Council and Committee meetings, ensuring that they are livestreamed on YouTube (training will be provided)
Manage meetings under supervision in accordance with the Council’s procedure rules, Constitution, and legislation.
Prepare agendas, minutes and other such documents required for Committee meetings
Work flexibly and according to changing government legislation
Produce accurate and comprehensive minutes/decision notes.
Undertake other duties as required by the Civic & Committee Services Manager
Attend and contribute to team meetings, one to ones and appraisal meetings
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Potential to progress to the next level of an apprenticeship.
Look to secure employment
Employer Description:The district council headquarters are in Warwick and Leamington Spa. It employs more than 500 people. The district council deal with issues such as waste management, the collection of council tax, planning/building regulations, council housing and council house repairs.
The district was created on 1 April 1974, by a merger of the former Leamington Spa and Warwick municipal boroughs, the Kenilworth urban district and the Warwick Rural District.Working Hours :Monday to Friday working hours to be agreed with line manager.
There is a requirement to attend evening meetings.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
We are currently searching for a Leak Administrator.
GENERAL PURPOSE OF THE JOB: The Leak Administrator is responsible for tracking, reviewing, calculating, and invoicing all TremCare, TremSource, and Warranty leak calls within a specified division. This position will ensure contractual requirements are managed, tracked, and executed in a timely manner. This position should be a very detail-oriented and organized professional who understands the importance of deadlines, communication, and customer-specific requirements. This role must have excellent communication and organizational skills as you will work together with regional dispatchers and regional administrators to ensure leaks are completed promptly and ready for invoicing. This position will also be training under the TremCare and Warranty admin team and assisting them with various tasks as needed. This position is intended to build a strong foundation for future growth.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Create/organize a master leak file within a specified division and be responsible for keeping all information accurate and up to date. Responsible for reviewing recently submitted leaks, determining coverage type (Tremsource, Gold, Platinum, Warranty, etc.), and depending on coverage either creating a billable leak line or linking to an existing line in SAP. On Warranty leak calls that are under a contractor obligation period, this individual will be responsible for creating POs to send to the contractor and monitoring PO status in SAP. Responsible for creating manual SO#'s in SAP for processes outside of LeakTracking (Republic warranties, etc.). Work with warranty administrators on missing/needed information when reviewing warranty leak calls. Responsible for contacting sales rep/sales admin on leaks that are reported on expired warranty agreements. Responsible for attaching roof plan drawings to SO#s in SAP. Work with the warranty adjustment team to gain approval for work beyond just a normal leak repair. Responsible for adding hours to SO# in SAP if extra time is required and approved. Responsible for tracking all leaks within a specified division. Responsible for following up with regional dispatchers on leak calls that have labor hours or costs posted but have not been completed in FSM/SAP. Responsible for reviewing all completed warranty leaks and determining if the scope being completed is to be covered under Tremco Warranty or if billable. Responsible for calculating and invoicing leaks within 4-7 days of field completion. Responsible for closing invoiced leak calls (TECO'ing service orders and corresponding contract line). Responsible for processing subcontractor invoices for payment. Ensure leak data has been entered in OLI before invoicing. Conduct and foster professional and timely communication (utilizing a wide array of communication methods) with the regional support teams for all work-related matters. Assist with managing data and information across multiple platforms including SAP, Excel, LeakTracking, OLI, and more. Responsible for maintaining and updating all information in LeakTracking (contractors, call roster maintenance, notification maintenance, reporting, etc.) Inputting leaks in OLI as needed. Special projects as needed Other tasks as assigned by the manager. Assist TremCare & Warranty Admins with various tasks as needed.
OTHER SKILLS AND ABILITIES:
Superior written, oral, and digital communication skills. Ability to collaborate and work closely with other teams and departments. Computer Literacy, 365 suite, SAP, Excel, Word, IOS. Organizing, planning, and prioritizing administrative business functions. Performing Administrative activity: performing day-to-day administrative tasks such as maintaining, tracking, and management of paper and electronic data. Organizing, planning, and prioritizing work: developing specific goals and plans to prioritize, organize, and accomplish work. Knowledge of customer service principles and practices. Familiarity with Microsoft Office products, such as Excel, PowerPoint, and Word, and key social media tools. Ability to consistently demonstrate the company's values of hard work and insight, and to remain effective in their approach to work. A resilient attitude towards challenges and the ability to manage pressure.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
