Under supervision, respond to and resolve, where appropriate, telephone and email enquiries in a timely, professional, and customer-focused manner, escalating more complex issues as necessary
Assist with the planning, coordination, and delivery of projects, including supporting timelines, documentation, and tracking progress against key milestones
Act as a point of contact for technicians working in the field, responding to enquiries, providing guidance where appropriate, and ensuring accurate communication between field staff and office-based teams
Maintain and distribute communications to schools, ensuring information is accurate, clear, and issued in a timely manner, and updating stakeholders on relevant service changes, schedules, or project updates
Support the maintenance and updating of records, databases, and systems to ensure information is accurate, current, and compliant with organisational standards
Assist in preparing reports, summaries, and basic data analysis to support management decision-making and service delivery monitoring
Contribute to the continuous improvement of administrative processes and procedures within the team
Training:If successful in being offered this position you will be enrolled onto the Business Administrator level 3 apprenticeship programme.
Your training will be provided by EMA Training through online sessions and you will cover the below modules:
Business Fundamentals
Communications and Stakeholder Engagement
Operations and Document Management
IT Systems and Digital Competency
Planning, Prioritisation and Project Support
Decision Making and Process Improvement
Professionalism and Personal Development
Upon completing the required content, you will enter your end point assessment, where you will be assessed through a knowledge test, project presentation and professional discussion.Training Outcome:
Opportunity to progress into a full time position within the company, upon successful completion of the apprenticeship programme
Employer Description:At AIT, our aspiration is to become a world-class IT service company, characterized by strategic growth, exceptional service, and the incorporation of cutting-edge technology to drive innovation in education. We are actively seeking talented individuals to join our dynamic team, where we foster a rewarding work environment, provide opportunities for career progression, and offer additional benefits to the right candidates. Rooted in innovation, technical expertise, industry best practices, and customer satisfaction, AIT is a thriving business with a proud reputation.
We prioritise the continuous development of our employees in all facets of our operations, offering a fertile environment for growth. While previous experience in educational environments is often desirable, it is not essential, as we provide ongoing training and opportunities for advancement. If you think you have something amazing to offer, but it’s not listed below, don’t worry! We are always looking for great people to join our team, so please get in touch as we’d love to hear from you.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Punctual and Reliable,Confidentiality and GDRP....Read more...
Answering the telephone, logging customer enquiries on corporate systems
Inputting data on corporate systems to assist with accurate reporting
Liaising with various stakeholders to provide customers with accurate information
Handling customer complaints and delivering timely responses
Ensuring customer records are updated accurately
Keeping records of customer queries and resolutions to provide ‘lessons learnt’ feedback to the wider team
Supporting the wider team by hand delivering letters where required
Contacting customers ensure service delivery satisfaction
Supporting the Customer Service Manager and Customer team
Auditing information provided to ensure processes are being adhered to
Ensure professional communication at all times
We endeavour to deliver a high standard of customer service within our frameworks, individuals are expected to assist in the delivery and the continuous improvement of our current processes
The Group is committed to achieving a high standard of Health and Safety in all its activities and the post holder will be expected to contribute to maintaining standards to ensure compliance with all appropriate legislation
To take a full role in the implementation of personal development through appraisals and to participate in any identified training or development opportunities
To recognise the importance of fairness and equality in the workplace, to treat everyone with dignity and respect
The successful candidate will be measured on:
Customer and colleague feedback
Work safely and efficiently
It is not possible for this document to totally encompass or define all tasks that may be required of the post holder. The outlined duties may therefore vary from time to time without materially changing either the character or level of responsibility.Training:The Business Administrator Level 3 will be delivered in the workplace by a visit from a college trainer coach once a month.Training Outcome:Upon successful completion of the apprenticeship there is a possibility of permanent employment and going on to complete further qualifications. Employer Description:At Esh, our values shape the way we work every day — and you can expect to see them in action from the moment you join us.
Care: We prioritise your wellbeing and development, offering a supportive environment where you’re encouraged to grow, learn, and bring your best self to work
Trust: You’ll have the autonomy to take ownership of your work, with managers who believe in your abilities and are there to support you when needed
Integrity: We do the right thing, even when it’s not the easiest option. You can rely on open, honest communication and fair decision making
Respect: We value diverse perspectives and create a workplace where everyone is listened to, valued, and treated with dignity
Working Together: Collaboration is at the heart of how we operate. You’ll join a team that celebrates shared success and supports one another to achieve great results
Together, these values create a workplace where people feel welcome, trusted, appreciated, and proud to be part of the team.Working Hours :Monday - Friday 8.30am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Patience....Read more...
Key Responsibilities:
Support the team in handling breakdown and service-related enquiries.
Learn how to log, plan, and monitor emergency and non-emergency breakdown calls.
Accurately record breakdown information and maintain live job updates within internal systems.
Assist with dispatching work to engineers and approved third-party suppliers.
Learn to use management systems to transmit and monitor jobs effectively.
Maintain professional communication with customers throughout the breakdown and repair process.
Support the review and follow-up of breakdown activity from the previous day and overnight operations.
Assist with rebooking, replanning, and updating job statuses.
Complete administrative and data entry tasks accurately and within required timescales.
Input and maintain information across customer and fleet management platforms.
Support the wider team with customer calls and planned maintenance scheduling.
Work alongside colleagues to coordinate engineers and third-party suppliers during service attendance.
Learn company procedures, contractual KPI requirements, and health & safety standards.
Always deliver a high level of customer service and professionalism.
Participate in ongoing training and development activities as part of the apprenticeship programme.
Undertake any additional duties appropriate to the role and level of training.
Support scheduling and monitoring of legal inspections within required timescales.
Training:
Business administrator Level 3 Apprenticeship Standard
Weekly off-the-job training
Bi-weekly virtual or face-to-face learning session
Training schedule has yet to be agreed upon; further details will be made available at a later date
Training Outcome:The opportunity to gain full-time permanent employment and to progress within the organisation.Employer Description:At JC Payne we are one of the leading Commercial Vehicle Bodybuilders in the UK.
We are based in Aldridge, West Midlands and located within 5 miles of the main motorway network.
We operate out of a 130,000 sq ft factory and build on all manufacturers of commercial vehicle chassis cabs, from the small 3.5 tonne car and van manufacturers, all the way up to the heavy truck manufacturers 26 tonne rigids, including everything in-between.
In addition to building all your standard van and truck bodies which you will find listed in our “Products Section”, we also offer a “Special Products” service where we can build the more unusual and bespoke bodies that you may require. We will consider any commercial vehicle bodybuilding project, just let us know your requirements.
As well as commercial vehicle bodybuilding, JC Payne offers a repair, assistance, breakdown and parts service within our “Specialist Services” side of the business.Working Hours :Monday to Friday 9am to 5pm with half hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
The Business Administrator Apprentice is a key role within the Council’s Business Unit service, part of the Place & Growth Directorate. This role offers the opportunity to gain valuable experience within a busy team. You will be supported by a line manager, workplace mentor, Inclusive Employment Manager, and an Apprentice Programme Tutor.
On successful completion, the post holder will progress to the role of Customer Support Officer. The post holder may also be required to undertake additional duties appropriate to the role.
This is a hybrid role, working from a Council office and across the borough, with occasional home working where appropriate.
With appropriate support and supervision, the Apprentice will:
Support contract management officers with complaints, enquiries and service requests, ensuring they are handled efficiently and in line with procedures.
Maintain and update service systems, ensuring accurate records across collections, routes, assets, and service data.
Provide advice and guidance to residents and stakeholders on waste, recycling, and Place services.
Liaise with service teams and customer contact centre to resolve queries, missed collections, and service issues.
Support monitoring of contractor and service performance, identifying areas for improvement.
Collate and analyse service and performance data to support reporting and decision making.
Support ordering and purchasing processes, maintaining accurate financial and stock records.
Assist at events, presentations and engagement activities where required.
Support initiatives to improve service delivery and resolve collection issues.
Ensure compliance with Waste Management and Health & Safety legislation and support safe working practices.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying on employer sites or via Microsoft Teams. Delivery is to be discussed with the training provider and the hiring manager must suit operational needs.Training Outcome:On successful completion of the apprenticeship, the post holder will progress to the substantive post of Customer Support Officer.Employer Description:Our work spans over 3,900 colleagues across hundreds of roles, professions and services, making us one of the most diverse and complex employers in the region. We are responsible for delivering a wide range of essential public services and strategic priorities that shape the places, communities and lives of our residents every single day.
From frontline delivery to professional, technical and corporate roles, our organisation brings together expertise from across disciplines to respond to the evolving needs of our borough — supporting people, strengthening communities and driving long-term change at scale.Working Hours :The apprentice will work within standard Council working hours, with the exact working pattern to be agreed at interview. Some flexibility may be required depending on service needs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
General Administration:
Manage incoming emails, phone calls, and messages professionally
Responsible for organising viewings and tenant liaison
Maintain accurate records and documentation within the CRM or property management system (e.g., Monday.com, Fixflo)
Prepare and file correspondence
Maintain a well-organised electronic filing system and ensure
GDPR compliance
Tenancy progression
Assist with coordinating right-to-rent checks for tenants and occupiers
Ensure that all pre-tenancy documents (EPC, gas safety, EICR, and How to Rent guide) are provided and signed before the move-in date
Arrange key handovers, check-ins, and check-outs with tenants or inventory clerks
Liaise with utility providers, ground rent providers, service charge companies and the council to open and close accounts at the start and end of tenancy. The bill management process on behalf of landlords/tenants will be a key responsibility
Produce tenancy welcome packs and ensure move-in checklists are completed
Property Marketing & Viewings:
Manage viewing schedules and liaise with negotiators to confirm access arrangements
Landlord & Tenant Liaison:
Address tenant queries and maintenance requests in a timely, efficient, and courteous manner
Manage end-of-tenancy correspondence, deposit returns, and deduction negotiations
Maintenance Coordination:
Log maintenance issues and assign to approved contractors
Obtain quotations, issue work orders, and track job completion, instructing where necessary
Follow up on outstanding work and ensure invoices are received and processed
Financial Administration:
Assist in rent collection and monitor arrears
Compliance & reporting:
Ensure compliance with the Tenant Fees Act, Right to Rent, and other relevant legislation
Maintain records of gas safety, EICR, EPC, and other mandatory certifications
Prepare reports for management on tenancy status, renewals, and arrears
Support audit and regulatory checks as required
Team Support:
Support the lettings managers with daily operational needs
Provide cover for colleagues during holidays or absences
Contribute to improving internal systems and workflows
Assist with onboarding new staff members where required
Training:
Business Administrator Level 3
Training Outcome:
Upon successful completion of the apprenticeship, and based on performance, there is potential for further progression within the company
Employer Description:LDM Properties (UK) Limited is a residential lettings and property management company providing a full range of services to landlords and tenants across London. The company specialises in high-end rental properties, offering professional tenant sourcing, tenancy agreements, rent collection, property maintenance coordination, and compliance with all relevant housing regulations.Working Hours :Monday- Friday: 9am- 5:30 pm. Half an hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Responsibilities:
This employer is looking for a Business Administration apprentice to play an essential role of supporting their operational teams across the company. In this interesting and varied role, you will learn:
Daily office tasks including management of incoming post, printing, scanning and filing
Handling incoming telephone calls, being the main point of contact for general enquiries, transferring to the relevant team and taking messages
Supporting teams with diary management and organising meetings both internally and externally
Data entry and document management
Maintaining and updating the CRM system
Collating any information from the relevant teams to produce reports
Monitoring, organising and ordering office supplies
Managing and organising customer reviews
Lead management
Any ad-hoc administration tasks on behalf of the team
Skills:
Proven office experience or administrative background
Strong computer skills, including proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Calendar)
Experience with data entry and clerical tasks with high attention to detail
Excellent organisational skills with the ability to prioritise tasks effectively
Good typing speed and accuracy for document preparation and data input
Professional phone etiquette and clear communication skills
Ability to work independently as well as part of a team in a fast-paced environment
Training:Business Administrator Level 3.
During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as project management, systems & processes, business structures and so much more.
You will undertake the ground-breaking Professional Apprenticeships Business Administration Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated training provider and hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.
The programme is designed to mould you into a high-level, all-rounded business professional. You will learn in detail about business communication, organisation, managing change, problem-solving & much more.
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:Their experienced team will offer training and development to support you in gaining the skills required for the role and there will be opportunities for a permanent position following successful completion of the apprenticeship for the right person.Employer Description:Pro Apprenticeships (Professional Apprenticeships Ltd) is known for the exceptional training and support we deliver to apprentices and businesses across multiple pathways. With particular strength in technical apprenticeships, including software development, data analytics, cybersecurity, and IT support, we also support businesses with marketing, business administration, and leadership development.Working Hours :Monday - Friday, working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
If you’ve recently finished college, or you're an individual looking to gain real work experience while continuing to learn, this apprenticeship is the perfect place to start.
You’ll work towards a Business Administrator Level 3 qualification, while developing valuable workplace skills in a supportive and professional environment.
This role is offered on a 19-month fixed-term contract, aligned with the duration of the apprenticeship. On successful completion, there may be an opportunity to move into a permanent role, depending on performance and business needs.
You’ll be based at our flagship HQ, helping to create a welcoming and organised front-of-house experience for staff, customers, and visitors.
What you’ll be doing:
With full training and support, you’ll learn how to:
Welcome visitors and create a positive first impression
Answer phone calls and direct enquiries professionally
Support meeting bookings, diaries, and room set-ups
Assist with general administration tasks (emails, data entry, documents)
Help manage office supplies and reception organisation
Prepare meeting rooms and provide refreshments
Keep reception areas clean, tidy, and professional
Work with different teams across the business
What you’ll learn:
This role will help you build key skills for your future career, including:
Professional communication and customer service
Organisation, planning, and time management
Using business IT systems (Microsoft Office, email, calendars)
Working as part of a team in an office environment
Problem solving and handling different situations confidently
Understanding how a large business operates
Who were looking for:
This role is ideal for a college leaver or an individual with a positive attitude and willingness to learn.
You don’t need previous work experience - we will train you.
We’re looking for someone who is:
Friendly, approachable, and confident
Eager to learn and develop new skills
Reliable and punctual
Well organised with good attention to detail
Comfortable speaking to people face-to-face and on the phone
Keen to start a career in business administration
Training:As a Business Admin apprentice, you will attend regular fortnightly online lessons. In addition, you will be allocated with an assessor who will visit you within the workplace once every 6-8 weeks.Training Outcome:Potentially a permanent position available, on completion of this apprenticeship.Employer Description:Hayley Dexis is the largest independent distributor of engineering products and consumables in the UK, employing over 1,300 people. Our people are key to our success and delivering exceptional customer service.Working Hours :Monday to Friday, 8am - 4:30pm
Based on-site at our Halesowen HQSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
We are seeking a motivated and organised Admin Apprentice to join our award-winning and modern office team, with additional support provided to the events team.
This role offers an excellent opportunity to gain hands-on administrative experience whilst working towards a recognised apprenticeship qualification.
Key Responsibilities:
Administration via a busy events management team
Supporting customers wedding catering
Reception duties, including welcoming visitors and dealing efficiently and professionally with enquiries from new customers, existing customers and any visitors (in person, by telephone and via email)
Acting as a positive and professional first point of contact for the business
Maintaining accurate data
Assisting with filing, data entry and document preparation
Working collaboratively with staff to support the smooth day-to-day running of the business
Ensuring company policies are followed, including health & safety
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the manager, which is relevant to your role within the company, to meet the overall business needs.Training:Level 3 Business Administrator Apprenticeship Standard, which includes:
You will develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace, and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods, including observations in the workplace, witness testimonies, product evidence and professional discussion
Training Outcome:Good prospects for progression to a full-time position for the right candidate dependent on progression throughout.Employer Description:Berry Blue was born out of a passion for seasonal produce and delicious food. It started life at Louise Brown’s farm in Gloucestershire where fruit and vegetables are still grown today to use in our catering kitchens. Founder Louise had a dream to take local and seasonal produce and use this in large scale corporate catering – where food had traditionally been poor quality and uninspiring. From this Berry Blue grew and was soon providing catering for weddings and private events across Gloucestershire, Bristol and beyond.
Today, over a decade on, our ethos remains the same, taking simple, good quality food that is as seasonal and local as possible and turning this into delicious and inspiring dishes for any occasion. In our opinion, food should never be an afterthought, it should be the star of the show and as memorable as the event itself. Along with a focus on food, we have a strong commitment to professional and friendly service from the moment you meet us to the day we serve you your food. We want every step of your journey to be a delicious and enjoyable one.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Initiative,Non judgemental,Patience,Good Time Keeping,Wants to achieve,Good attendance record,Flexible....Read more...
Swindon - Office based
Full Time – 40 Hours per Week
Salary - £26,790.40 per annum
Monday–Friday (flexibility required for occasional evenings/weekends for events)
Are you a confident and proactive person who enjoys meeting new people, building relationships, and thinking outside the box?
Do you enjoy speaking with people, getting involved in the community, and coming up with fresh ideas to attract great candidates?
Are you currently a Care Assistant looking for your next challenge and keen to try something new? We would love to hear from you
First City is looking for an ambitious and motivated Recruitment Administrator to join our team. This is a recruitment-focused role within First City a leading provider of care, responsible for recruiting Care Assistants and Support Workers who make a real difference every day.
This is not a sit-back-and-wait recruitment role we want someone who is confident in actively seeking out candidates, exploring new recruitment ideas, and helping shape how we attract exceptional people into our organisation.
As a leading healthcare provider with a strong reputation for delivering high-quality care, we know our people are at the heart of everything we do. That’s why we need someone with energy, confidence, and initiative to help us grow our workforce.
What You’ll Be Doing
Managing the recruitment process from advertising roles through to onboarding new starters
Taking a proactive approach to sourcing candidates using multiple channels, not just job boards
Bringing fresh and creative ideas to improve recruitment and attract high-quality candidates
Recruiting for Care Assistants and Support Workers across the organisation
Attending recruitment events, job fairs, and community engagement activities as a public-facing ambassador for the company
Building relationships with candidates, local communities, and hiring managers
Confidently promoting opportunities within the organisation and engaging potential applicants
Supporting hiring managers with recruitment needs and ensuring a positive candidate experience
Continuously looking for ways to improve recruitment processes and attraction strategies
What We’re Looking For
Recruitment experience is desirable but not essential
Hands-on care experience is desirable but not essential
Are you currently a Care Assistant looking for your next challenge and keen to try something new? We would love to hear from you
A confident and outgoing personality with strong communication skills
Someone proactive, motivated, and comfortable approaching and engaging with people
A creative thinker who enjoys bringing forward new ideas and seeing them through
Comfortable representing the organisation professionally within the community and at events
Full UK driving licence and access to your own vehicle is desirable
Why Join Us?
Be part of a growing organisation where your ideas and input genuinely matter
Have the opportunity to influence and shape recruitment approaches and candidate attraction
Join a supportive team that values confidence, innovation, and fresh thinking
Excellent training, development, and progression opportunities
28 days annual leave including bank holidays
Pension scheme
Refer-a-friend programme
Employee discounts and additional benefits
Please note: This role is subject to an Enhanced DBS check and satisfactory references. Unfortunately, sponsorship is not available. Applications may close early due to high interest.
....Read more...
Manage and coordinate work schedules using information from multiple sources to ensure efficient planning and delivery of works
Proactively liaise with operational teams across the framework to gather progress updates and maintain accurate records
Produce reports on completed and outstanding worksWork closely with the Streetworks Coordinator to develop knowledge of the role and provide support and holiday cover when required
Liaise with clients and local authorities, ensuring clear and professional communication at all times
Update internal and client IT systems, including uploading CCTV footage and maintaining systems such as CC&B and Maximo
Support the wider team during periods of absence or operational incidents
Collaborate with the Customer Service Team to ensure a high standard of customer care is delivered
Provide customers with updates on planned entry dates and effectively manage expectations
Build and maintain strong working relationships with both internal and external stakeholders
The Group is committed to achieving a high standard of health and safety in all its activities and the post holder will be expected to contribute to maintaining standards to ensure compliance with all appropriate legislation
To take a full role in the implementation of personal development through appraisals and to participate in any identified training or development opportunities
To recognise the importance of fairness and equality in the workplace, to treat everyone with dignity and respect
The successful candidate will be measured on:
Accuracy of information
Achieve deadlines
Proactive approach with ownership
It is not possible for this document to totally encompass or define all tasks that may be required of the post holder. The outlined duties may therefore vary from time to time without materially changing either the character or level of responsibility.Training:The Business Administrator Level 3 will be delivered in the workplace by a visit from a college trainer coach once a month.Training Outcome:Upon successful completion of the apprenticeship, there is a possibility of permanent employment and going on to complete further qualifications. Employer Description:At Esh, our values shape the way we work every day — and you can expect to see them in action from the moment you join us.
Care: We prioritise your wellbeing and development, offering a supportive environment where you’re encouraged to grow, learn, and bring your best self to work
Trust: You’ll have the autonomy to take ownership of your work, with managers who believe in your abilities and are there to support you when needed
Integrity: We do the right thing, even when it’s not the easiest option. You can rely on open, honest communication and fair decision making
Respect: We value diverse perspectives and create a workplace where everyone is listened to, valued, and treated with dignity
Working Together: Collaboration is at the heart of how we operate. You’ll join a team that celebrates shared success and supports one another to achieve great results
Together, these values create a workplace where people feel welcome, trusted, appreciated, and proud to be part of the team.Working Hours :Monday - Friday 8.30am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Patience....Read more...
As an Apprentice, you will be provided with the necessary training and support to enable you to carry out your duties. These will likely include many of the following:
Providing day-to-day team support, helping to keep processes running smoothly and efficiently.
Coordinating meetings, managing Outlook diaries, and ensuring everything is organised and on track.
Supporting team projects and contributing ideas to improve ways of working.
Collaborating with colleagues across different departments to understand how the business connects.
Acting as a reliable point of contact within your team for queries and coordination.
Preparing documents such as presentations, reports, and meeting materials.
Managing correspondence, including emails and phone enquiries.
Maintaining accurate records using internal systems.
Supporting with data gathering and liaising with third-party providers.
Building your understanding of financial services processes, including regulatory requirements.
Training Outcome:After completing the Financial Services Administrator Level 3 apprenticeship, apprentices are expected to progress into more established administrative or operational roles within financial services.
This may include opportunities in areas such as client services, operations, compliance support, onboarding, or team administration. With experience, individuals may move into more specialist positions or continue their development through further professional qualifications or advanced apprenticeships.
The apprenticeship provides a strong foundation of industry knowledge, practical skills, and workplace experience, helping learners build confidence and prepare for longer-term career progression within the financial services sector. Employer Description:Raymond James, London WallWe offer truly bespoke discretionary management services. Benefitting from being part of a global financial services firm but offering a boutique, client-centric family office service, our priority is fully understanding exactly what your expectations and requirements are, taking into account timescale, attitude to risk and any personal preferences. To make sure any changes are fully understood, we recommend meeting personally at least once a year or as often as you would wish. This may be at your home or place of work as well as at our offices in the City of London.
The investment world is continually changing, and we are able to fully access all the resources a company of Raymond James’ size offers, not just in investments, but also cutting-edge technology and systems.
Having established your requirements, we manage your assets on a discretionary basis, allowing us to implement strategies in the most efficient manner and to take advantage of opportunities as and when they appear. Alongside this, some clients may wish to have their own holdings, which they choose or wish to hold, and we offer satellite ‘Execution Only’ accounts that allow us to concentrate on your core mandate. You’ll also be able to monitor your own investments, 24/7, through Client Access – Raymond James’ secure online portal.
We have an extensive research capability with access to analysts employed by Raymond James and its affiliates who provide analysis on securities across the globe with award-winning research. Working Hours :35 hour working week, 18-month contract duration.
Days and shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The successful candidate will be primarily based on Commercial Reception, acting as a welcoming first point of contact for visitors, learners and staff. In addition, the apprentice will support a range of administration functions across different departments, providing a broad understanding of business support operations.
The Business Support Apprentice Administrator will provide administrative support across the organisation to help ensure the smooth running of day-to-day operations within Alliance Learning.
The role involves supporting different departments such as Business Support, Recruitment, Commercial / Sales and accounts.
Key Responsibilities:
Provide administrative support for different administration functions within Alliance Learning, to include Business Support, Recruitment, Commercial / Sales and accounts
Maintain accurate learner and employer records on internal information systems
Support learner enrolment and onboarding processes, ensuring documentation is completed accurately
Respond to general enquiries from learners, employers, and staff, ensuring queries are directed appropriately
Support Careers Education, Information, Advice and Guidance sessions for new apprentices
Cover Commercial Reception desk
Cover Student Support Desk when required
Data inputting into relevant departmental systems (registrations and certification, customer feedback, recruitment, sales, Business support)
Assist with data entry, document management, and filing (electronic and paper) for relevant departments
Manage incoming emails, telephone enquiries, and general correspondence, directing queries to the appropriate team
Minute taking for relevant departmental meetings
Communicate effectively with internal teams, tutors, assessors, and external stakeholders and ensure a high standard of customer service at all times
Attend a minimum of 3 careers events per calendar year
Promote Alliance Learning (all divisions) to all interested parties through a wide range of events
To administrate, facilitate and invigilate exams in line with all awarding organisation guidelines and JCQ procedures
Ensure confidentiality and compliance with data protection and organisational policies
Ensure that you uphold the company’s Safeguarding and Equality, Diversity and Inclusion policy at all times
Provide administrative support for internal audits, assist with preparations for external audits (e.g., from the Department for Education), and provide administrative support during an Ofsted inspection where applicable.
What You Will Gain:
A Level 3 Business Administration qualification
Valuable workplace experience
Ongoing support and training
The opportunity to work within a supportive and friendly team environment
Training:The training will be delivered at Alliance Learning. Learners will complete a face to face session every three weeks with two further study days to undertake activities given by the tutor and employer.Training Outcome:Full time role for the ideal candidate.Employer Description:Based in Horwich, Bolton, we have over sixty years’ experience in the training industry. We are part of the University of Greater Manchester Group, allowing us to offer Level 2 - Degree Apprenticeships.
We train around 300 Apprentices and 6,000 individuals each year to gain vital skills to take back to the workplace. Our staff have many years’ experience in their relevant training areas and have a friendly professional approach to training. We offer Apprenticeships and Training Courses at the highest quality available in the North West, helping people to develop, learn new skills and fulfil their potential. Whether it’s an Apprenticeship or a Training Course you are looking to complete, we have the training solution for youWorking Hours :Monday - Thursday 8.00am - 4.15pm and Friday 8.00am - 2.00pm.Skills: Communication skills,IT skills,Team working,Professional attitude....Read more...
The Talent Acquisition Apprentice – Operations provides essential operational and administrative support across the Talent Acquisition function, helping to ensure recruitment activity runs smoothly, accurately and professionally.
This role offers a balanced blend of operational coordination and data-focused responsibility, with exposure across both areas. Alongside supporting day-to-day recruitment activity, you will develop a strong understanding of how recruitment data, reporting and dashboards are maintained and used to support decision-making across the team.
This is a developmental opportunity designed to provide hands-on experience across Talent Acquisition operations while building skills, confidence and understanding of how a modern in-house recruitment function works. The role plays an important part in creating a seamless candidate journey and maintaining high standards of organisation, communication and process support across the team.
The successful individual will be highly organised, proactive and eager to learn, with a genuine interest in people and recruitment. They will bring strong attention to detail, a positive approach and a willingness to support a range of activities across both operational and data-related aspects of Talent Acquisition.
Key Responsibilities:
Support interview scheduling and coordination across a range of roles, ensuring interviews are arranged efficiently and professionally.
Help manage candidate communications, ensuring updates are timely, clear and aligned to a positive candidate experience.
Maintain accurate information within the applicant tracking system, supporting strong ATS data integrity and process compliance.
Assist with offer administration and related recruitment documentation.
Provide administrative support across the Talent Acquisition function, helping to keep processes organised and running smoothly.
Support the preparation of recruitment reports, dashboards and trackers, including contributing to weekly updates.
Assist with the administration and distribution of dashboards to the Talent Acquisition team and wider People team.
Assist with recruitment marketing activity, including job posting, campaign support and coordination of attraction materials.
Work closely with the wider Talent Acquisition team to support hiring activity across multiple business areas.
Help ensure recruitment processes are delivered accurately, efficiently and in line with agreed standards and timelines.
Contribute to a professional and welcoming candidate journey through strong organisation and attention to detail.
Support the coordination of meetings, interviews, assessment activity or other Talent Acquisition events where needed.
Build knowledge of Talent Acquisition systems, processes, reporting and best practice through on-the-job learning and apprenticeship development.
Take an active role in learning and development opportunities, building capability and confidence across both operations and data within Talent Acquisition.
Training:
You will achieve the Level 3 Business Administrator apprenticeship standard.
There are 8 online workshops you will need to attend.
You will have a mentor for one to one teaching and learning.
In-house training will be given to support specifics of the role.
Training Outcome:There will be opportunities for further development and career advancement for the right candidate upon completion of the apprenticeship.Employer Description:We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
Our vast catalog of recordings and songs stretches back over a century and comprises the largest, most diverse and culturally rich collection of music ever assembled.Working Hours :Monday - Thursday 9.30am-6pm Friday 9.30am-5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Key Responsibilities
Supporting and learning from the current operations team in the following areas:-
Purchasing
Assist with supplier communication and purchase orders
Support stock and material control activities
Help maintain accurate purchasing records and documentation
Order Intake & Sales Administration
Process customer orders accurately and efficiently
Liaise with customers regarding order updates and enquiries
Support the sales team with administration, quoting and reporting
Production Planning
Assist with production scheduling and planning activities
Help monitor production progress and delivery schedules
Support communication between departments to ensure smooth workflow
Quality
Support quality documentation and reporting processes
Assist with inspections and quality control administration
Help maintain compliance with company and customer standards
Health & Safety
Assist with maintaining health and safety records
Support audits, risk assessments, and compliance activities
Promote safe working practices across the business
Finance Administration
Learn and support sales invoice processing and general finance administration including purchase ledgers
Assist with data entry and maintaining accurate records
Work alongside the finance team on reporting and documentation
An understanding or Payroll and Banking Admin
Training & Development
This role is ideal for someone eager to learn and develop within a manufacturing environment. The successful candidate will:
Receive training across multiple business functions
Learn directly from experienced professionals in their specialist fields
Gain valuable knowledge of manufacturing and business operations
Have the opportunity to identify and develop a future specialism within the company
The long-term aim is for the individual to grow into a specialist or leadership role once their training and development programme is complete.Training:For this Apprenticeship Standard, learners will have the opportunity to give focus on the knowledge, skills and behaviours of the standard that will allow for good business acumen, decision making and the understanding of tools and techniques in relation to time and project management. The completion of this Apprenticeship Standard will require monthly training visits from a qualified IPS Trainer to help support the Apprentice. This will allow them to develop skills and progress the building of the Apprentice portfolio to prepare the learner for End Point Assessment.
Delivery is primarily carried out through remote visits, but the trainer will visit the learner’s workplace quarterly and at the start of training to allow for a good working relationship between all parties for smooth delivery of the Standard. Upon successful completion, the learner will achieve the Level 3 Business Administrator Standard.Training Outcome:Talisman Group Rochester Ltd offers more than just a job — it offers the opportunity to build a career within a successful and forward-thinking manufacturing business. With a strong heritage, diverse customer sectors, and exciting plans for the future, Talisman is committed to developing talented individuals who want to grow with the company.
Upon successful completion of the apprenticeship, future possible career outcomes could be joining the management team in commercial, purchasing, sales or accounts.Employer Description:Talisman Group Rochester Ltd is a long-established injection moulding manufacturer supplying products across a wide range of industries and sectors.Working Hours :8:00am to 4:45pm, Monday to Thursday (30 min break).
8:00am to 1:00pm, Friday (no break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Willingness to Learn,Positive Attitude,Proactive,Independent....Read more...
This role covers a wide range of activities across a number of departments:
Logistics & Supply Chain
Supporting the coordination of inbound and outbound shipments
Assisting with delivery scheduling, tracking, and documentation
Maintaining accurate records for goods in and goods out
Liaising with hauliers, couriers, and internal warehouse teams
Procurement
Raising and processing purchase orders on the company’s systems
Assisting with supplier correspondence and follow-up
Supporting the maintenance of supplier records and pricing information
Helping to monitor stock levels and flagging replenishment requirements
General Office Administration
Providing administrative support across departments as required
Managing incoming and outgoing correspondence, including email and post
Maintaining filing systems, both electronic and paper-based
Drafting letters, reports, and internal communications
Accurate data entry and maintenance of business records and databases
Taking meeting notes and distributing action points
HR & People Administration
Supporting the HR function with administration tasks including filing and record keeping
Assisting with onboarding documentation for new starters
Helping to coordinate training bookings and maintain training records
Supporting reception by dealing with visitors and answering and directing telephone enquiries professionally
Training:You will receive full on-the-job training from day one, working alongside experienced colleagues across our logistics, procurement, finance, HR and administration teams. Your development will be supported through regular mentoring and structured rotations designed to build practical, real-world business skills.
Your Level 3 Business Administrator apprenticeship qualification will be delivered in partnership with St Helens College, combining workplace learning with off-the-job study. St Helens College will provide expert tuition and regular reviews to ensure you are progressing confidently towards your qualification.Training Outcome:There is always projects and opportunities at RS Clare, one route might be logistics and exports, one might be procurement and purchasing. Or the individual will be an admin resource across functions. We look forward to seeing how you progress and see where your strength and growth takes you.Employer Description:RS Clare & Co Ltd is one of the UK’s oldest manufacturing businesses, founded in Liverpool in 1748. We are a specialist manufacturer of lubricants and associated products, supplying a range of industries across the UK and internationally. Our long heritage is matched by a commitment to innovation, quality, and developing the talent of our people.
This apprenticeship represents a genuine investment in your future. You will gain hands-on experience across multiple business functions, working alongside experienced colleagues and contributing to the day-to-day operations of a dynamic manufacturing company.
RS Clare is described by staff and ex employees as a positive and supportive environment, highlighting the friendly and hard working colleagues emphasising strong team work. The overall feeling is that the company fosters great team spirit and offers opportunity for personal growth and development. Additionally the company is known for its employee days allowing staff to engage in fun activities away from work. Working Hours :Working week is 8.30am start to 5.00pm finish Monday to Friday, with one hour unpaid break each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Plan and lead engaging activities - from fun group sessions (like arts & crafts, games, or gentle exercise classes) to one-on-one moments that reflect each resident's interests
Empower independent living: encourage and help our residents to stay active and connected
Support residents to connect with their local community - for example, arranging outings, bringing in local volunteers/entertainers, or simply helping someone facetime with family
Champion choice - above all, enable our residents to live life on their own terms - whether it's helping someone continue a beloved hobby or try something new, you listen to what matters to them and make it happen
You'll be working in a single location as part of our Retirement Community team
(If you've been a Wellbeing Assistant, Activities Coordinator, Lifestyle Facilitator or have experience helping others live life to the fullest, we'd love to hear from you! This role goes by many names - what matters is your passion for people.)
Your rewards:
You deserve more than the basics. That's why, alongside 25 days' annual leave pro rata (rising to 30 with service, plus bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme matched up to 5%, we offer a package to help you thrive:
Growth and development - fully-funded training and ongoing development opportunities - we'll help you gain new skills and achieve industry qualifications, opening doors to your future career
Inclusive culture and flexibility - work in an environment where everyone belongs - with flexible working options, a Youth Panel, and active staff networks (LGBTQ+ Network "PRISM", Disability, Race Equality, and Parent network) to support you; we celebrate diversity and will make sure you can be your authentic self at work.
Lifestyle perks - save money with exclusive retail discounts, a Cycle to Work scheme, and salary sacrifice options
Health and wellbeing support - enjoy free access to Aviva Digicare+ (virtual GP appointments) and confidential Employee Assistance Programme support for medical, financial, and legal advice, plus short-term counselling when you need it
Company-paid life insurance
Parental leave arrangements, paid volunteering days, and annual leave purchase scheme
Some rewards are subject to a qualifying period or other criteria - visit our website for more information.
What your apprenticeship includes:
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks to discuss feedback and progress
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
The chance to get Functional Skills in English and maths (if you don't already have GCSE)
Training:Business Administrator Apprenticeship L3.Training Outcome:Move into a permanent contract as a Customer Supporter.Employer Description:We were set up more than 50 years ago and now provide housing and care in England and Scotland to more than a quarter of a million people. We exist to serve our customers and communities.
Our mission is to build affordable homes and sustainable communities where people choose to live.
We are a not-for-profit housing association, which means we don't make profits for shareholders. Instead we invest all the income we make - every penny - into delivering on our social purpose.Working Hours :37.5 hours a week Monday-Friday.
Shifts TBC.Skills: Team Working,Organisation Skills....Read more...
Plan and lead engaging activities - from fun group sessions (like arts & crafts, games, or gentle exercise classes) to one-on-one moments that reflect each resident's interests
Empower independent living: encourage and help our residents to stay active and connected
Support residents to connect with their local community - for example, arranging outings, bringing in local volunteers/entertainers, or simply helping someone facetime with family
Champion choice - above all, enable our residents to live life on their own terms - whether it's helping someone continue a beloved hobby or try something new, you listen to what matters to them and make it happen
You'll be working in a single location as part of our Retirement Community team.
(If you've been a Wellbeing Assistant, Activities Coordinator, Lifestyle Facilitator or have experience helping others live life to the fullest, we'd love to hear from you! This role goes by many names - what matters is your passion for people.)
Your rewards:
You deserve more than the basics. That's why, alongside 25 days' annual leave pro rata (rising to 30 with service, plus bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme matched up to 5%, we offer a package to help you thrive:
Growth and development - fully-funded training and ongoing development opportunities - we'll help you gain new skills and achieve industry qualifications, opening doors to your future career
Inclusive culture and flexibility - work in an environment where everyone belongs - with flexible working options, a Youth Panel, and active staff networks (LGBTQ+ Network "PRISM", Disability, Race Equality, and Parent network) to support you; we celebrate diversity and will make sure you can be your authentic self at work
Lifestyle perks - save money with exclusive retail discounts, a Cycle to Work scheme, and salary sacrifice options
Health and wellbeing support - enjoy free access to Aviva Digicare+ (virtual GP appointments) and confidential Employee Assistance Programme support for medical, financial, and legal advice, plus short-term counselling when you need it
Company-paid life insurance
Parental leave arrangements, paid volunteering days, and annual leave purchase scheme
Some rewards are subject to a qualifying period or other criteria - visit our website for more information.
What your apprenticeship includes:
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks to discuss feedback and progress
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
The chance to get Functional Skills in English and maths (if you don't already have GCSE)
Training:Business Administrator Apprenticeship L3.Training Outcome:Move into a permanent contract as a Customer Supporter.Employer Description:We were set up more than 50 years ago and now provide housing and care in England and Scotland to more than a quarter of a million people. We exist to serve our customers and communities.
Our mission is to build affordable homes and sustainable communities where people choose to live.
We are a not-for-profit housing association, which means we don't make profits for shareholders. Instead we invest all the income we make - every penny - into delivering on our social purpose.Working Hours :37.5 hours a week Monday-Friday.
Shifts TBC.Skills: Team Working,Organisation Skills....Read more...
This is a fantastic opportunity for someone with some HR experience who is eager to develop further. We’re committed to your growth. For the right candidate, we’ll support and fund a CIPD Level 3 or Level 5 apprenticeship, helping you build a strong foundation for a successful career in HR. We’re looking for someone who is customer-focused, organised, and able to handle sensitive information with professionalism and confidentiality.
Duties and Responsibilities
As our HR Apprentice / Administrator, you’ll get involved in a wide range of activities that help keep our people operations running smoothly and support a great employee experience. Here’s what you’ll be doing:
HR Administration: Manage core HR admin processes, including joiners and leavers, references, maintaining employee records and HR systems, ensuring accuracy at all times.
Onboarding and Inductions: Coordinate onboarding activities and deliver a seamless induction experience for new starters.
Payroll Support: Support monthly payroll processes, including data preparation, changes, and validation to ensure employees are paid accurately and on time.
Recruitment Coordination: Assist with recruitment activities, including scheduling interviews, liaising with candidates and hiring managers, and supporting the end-to-end process.
Manager Support: Provide first-line guidance to managers on HR policies, procedures, and processes.
Process Improvement: Identify opportunities to improve HR processes and ways of working, supporting the team to drive efficiencies and enhance employee experience.
Wellbeing and Engagement: Support and promote wellbeing initiatives and charitable activities across the business.
Training Outcome:The ability to progress to Level 5 CIPD.Employer Description:About Company
As MICHELIN Connected Fleet, a division of the MichelinGroup, leader in sustainable mobility for 130 years, we specialise in connectedfleet management services and solutions. Weare a market leader with over 30 years expertise in a high growth, competitive mobility technology industry. Todaywe serve 70,000 customers and over 600,000 vehicles globally, growing more than10% per year, and entering at the rate of 3 new markets a year. Backed byMichelin Group and operating under the Michelin Connected Fleet name, we intendto be a major player in this market in the coming years.
OUR DREAM
We know our planetis at risk and we urgently need to find innovative ways to protectit. At Michelin, pioneering is what we do: We are innovating constantly, to explorenew opportunities, with, aroundand beyond tiresto lead the way in sustainable mobility. Our people act for change, with respect, and as leaders. We care about giving people a better way forward. Our dream is rooted in a single purpose: by 2050, Michelin will be recognised as a critical innovation leader that helped humanityconquer new frontiers. And we all work hard every day to realise this dream.
OUR PEOPLE & WAYS OF WORKING
AtMICHELIN Connected Fleet, agility is not a word - it’s a lifestyle. We gather entrepreneurial minds who are notafraid to fail fast and learn quickly, every day. We think long term and actshort term, we grow fast and love what we do. We believe in an inclusive working environment, building teams with a variety of backgrounds, skills, views and opinions. Amongour 400 employees in Europe, we proudly benefit from around 30 nationalities. We thrive becauseof the diverse background andtalent of our people. We nurture our team's growth with several company wide development programs - including our Diversity, Mentoring and Sustainability programs.
Working Hours :Monday - Friday, times to be confirmed.Skills: Confidentiality and Integrity,Collaboration,Desire to Learn and Develop,Flexibility and Adaptability....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business. Safety is our primary priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region. It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew. Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. Foreman also ensures that all technicians complete Daily Hazard Analysis.
Ensure all project communication is completed before the start of any WTI project. This includes but is not limited to communication with:
WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor.
Sales Rep weekly and/or as needed and before new projects.
WTI crew members will discuss the scope of work, daily tasks, and the overall schedule.
Customer/Client (as needed or required by the Sales Rep) daily and/or weekly.
Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently. Complete the project per the approved scope of work or specification and after issuance by the Supervisor.
Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site. These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased.
Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer.
Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely.
Provide pricing for self-performing projects over $12,500.
Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep.
Monitor and manage the Field Reps. Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation. Work with the Supervisor to elevate the issues to HR as required.
Coordinate with the Supervisor to create project schedules.
Review time reports daily and make necessary corrections with the admin team.
Attending all appropriate calls, meetings, and trainings.
Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
OTHER SKILLS AND ABILITIES:
Ability to travel out of town, including overnight stays.
Must have reliable transportation and a valid driver's license.
Ability to work weekends and/or holidays when needed.
Ability to pass a pre-employment drug test.
Ability to read, write, and speak English.
30-hour OSHA certification
Registered Roof Observer (RRO) preferred but not required.
Minimum of five years of experience in the roofing industry.
Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly. Apply for this ad Online!....Read more...
The duties and responsibilities to be undertaken may include any or all the items in the following list. Duties may be varied from time to time under the direction of the manager, dependent on current and evolving workloads and staffing levels:
Duties of the post:
Covering reception, meeting, and greeting patients.
Taking telephone queries and booking of appointments.
Working in the admin office within the staff team on a rotation basis, under the guidance of the Reception Manager.
Logging a variety of information into patient records using a purpose-built clinical system.
Provide a confidential, efficient, timely and accurate administration service.
Using Excel and Word to perform specific tasks set by the Operations Manager.
Scanning incoming correspondence into patients’ electronic records via the clinical system.
Providing general administrative support such as filing, photocopying, and general letters and any other duties appropriate to the role.
Sorting incoming post.
Working in the reception office within the staff team on a rotation basis, under the guidance of the Reception Manager.
Logging patient arrivals, booking appointments, and utilising the full range of services provided with the electronic appointments' system (training will be provided).
Dealing with patients face-to-face in a professional manner.
Calling patients.
Contacting patients by e-mail/letter.
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the Management Team which are relevant to your role within the company to meet the overall business needs. The role will evolve as time and duties progress.Training:You will be completing the Level 3 Business Administrator Advanced Apprenticeship Standard with Darlington Borough Council Learning & Skills, Darlington.
The Business Administration Apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme can be delivered using a blend of online, anytime learning and expert-led classroom training covering core topics.
Throughout this Apprenticeship, participants will be supported by tutors who have worked in a business environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles.Training Outcome:Successful completion of the apprenticeship could lead to:
Full time employment.
Level 4 Associate Project Manager Apprenticeship.
Employer Description:We have 3 male doctors and 3 female doctors. Of the male doctors, 1 is full-time and 2 are part-time. Our female doctors are also part-time. We also from time to time have a medical student attached to the practice.
We have 2 female Practice Nurses, who offer a full range of services including health promotion, blood pressure management, immunisations, cervical smears and chronic disease clinics such as asthma, diabetes and heart disease. We also employ a Practice Assistant to help our Practice Nurses with procedures such as taking blood samples.
We have a Practice Pharmacist, 1 Secretary, 9 Receptionists, a Practice Manager and a Deputy Manager. We also have other members of the Health Care Team who visit from time to time including District Nurses, Health Visitors, Community Midwives, Community Psychiatric Nurses, Counsellors, Well-being facilitators, Dementia nurses and pathway advisory services. We provide a full range of medical services including maternity care, contraceptive services child health surveillance and minor surgery services. The nurse also runs Diabetic, Asthma, Coronary Heart Disease and COPD clinics
The surgery is within NHS Tees Valley Clinical Commissioning Group (CCG).Working Hours :Monday - Friday: Shifts between the hours of 7:15am and 6pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The Apprentice (Academic Office Assistant – Student Records) is part of Kellogg College’s Academic Office, working alongside the Academic Registrar, Academic Advisors, the Academic Officer and Administrators.
The role role includes maintaining student records, assisting with enrolment and contributing to smooth, effective office operations.
Some of your day-to-day activities will be:
Student Record Keeping
Contribute to the maintenance of accurate student records, updating the college’s management system (SITS:eVision for Colleges), and physical student records in the archive as needed.
Assist with the student enrolment exercise by completing designated tasks such as completing right to study visa checks, responding to student queries and distributing university cards
Assist the Academic Advisor and Academic Officer by completing designated tasks such as data-entry for the fee billing exercise, data-entry for the college advisor allocation exercise, and administrative support for graduation and matriculation ceremonies
Complete a termly address check to ensure residency requirements for full-time students are met
Student Administration
Assist the Academic Registrar and Academic Advisor with exam administration (exam entries, change of options, in-college examinations and invigilation)
Stamp and sign student enrolment certificates, or create confirmation letters by request
Provide transcripts and other documents upon request from alumni
Ordering of replacement cards for on-course students as needed
Academic Office Administration
Provide a friendly point of contact for variable and diverse queries in the Academic Office for students, staff and visitors, responding to enquiries in person, online, by phone, or email. Report any issues that arise
Provide administrative support to the Academic Office; filing, photocopying, note taking, preparing, and distributing papers, letters, and other correspondence, and carrying out small administrative projects as needed by the department
Job descriptions can never be comprehensive, and you may be required to undertake other similar tasks and responsibilities. Training:Duration:
15-months practical training period, plus 3-months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days Business Professionals training at college
Approximately 12 on-site assessment visits per year
Off the job training will count for at least 6 hours per week of an apprentice’s time at work
Qualifications included:
Level 3 Business Administrator apprenticeship standard
End Point Assessment:
Knowledge test
Portfolio based interview
Project/improvement presentation
Training Outcome:Over 80% of our apprentices continue with us in the role they have been trained for after their apprenticeship and that is just the start of their career.Employer Description:We are the largest employer in Oxfordshire with around 17,000 staff working in and around Oxford in a huge range of roles. Our apprentices are never on their own and will benefit from a supportive environment working in collaboration with the rest of our committed team. You will also be supported by the central apprenticeship team and you will join our growing network of apprentices within the university. You will have the opportunity to become an apprenticeship ambassador for the University and region. We will provide you with a welcoming and inclusive workplace, offering support and development opportunities that will enable you to progress and do your best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual’s unique contribution.Working Hours :Monday - Friday, office hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,MS Excel, Outlook and Word,Willing to learn new skills,Adaptability,Can learn to meet deadlines,Proactive,Able to work independently,Discretion and confidentiality....Read more...
Main Duties:
Provide day-to-day administrative support to the Interim Federation Business Manager and Admin/Finance Officer
Maintain a high level of confidentiality regarding staff and pupil information
Maintain, update, and file HR records both electronically and in hard copy
Assist with recruitment administration in line with school policies and safeguarding procedures
Input and retrieve information using the school’s Management Information System (MIS)
Type and prepare correspondence including emails, letters, memos, reports, and staff briefing notes
Answer and make telephone calls professionally and efficiently
Copy, laminate, scan, and prepare documents as required
Arrange meetings, manage paperwork, and maintain electronic diaries
Learn how to take accurate minutes during meetings and transcribe them
Support the Senior Leadership Team and Interim Federation Business Manager with projects, publications, and documentation
Provide front-office cover for absent colleagues when required
Liaise with external agencies and suppliers where appropriate
Prepare meeting rooms and refreshments for visitors and meetings
Support the Admin/Finance Officer with processing requisition orders and purchase orders
Check orders for accuracy and distribute documentation to suppliers and budget holders
Assist with invoice processing in accordance with Local Authority and School Financial Handbook procedures
Investigate and resolve supplier invoice queries and arrange returns, refunds, or credit notes
Respond to queries from suppliers, budget holders, staff, and debtors
Chase outstanding payments from parents and staff
Help monitor school stock supplies and support cost-effective ordering procedures
Distribute stock and supplies to staff members
Support the school during pupil lunchtimes when required
Undertake any other reasonable duties as directed by the school
Training:As an apprentice, you will receive support through both on-the-job learning and formal training as part of your apprenticeship programme. This will typically include:
Study towards a Level 3 Business Administrator Apprenticeship Standard
On-the-job training and mentoring from experienced school professionals
Regular review meetings to support progress and development
Training in school administration, finance systems, and education-sector processes
Training Outcome:Potential full-time employment opportunities within school administration or finance for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.
Working Hours :Monday to Friday, 8:30am - 3:00pm (30-minute break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Study for a qualification and undertake work experience/duties to develop skills in administration and customer service
As an apprentice, you will receive training and support to enable you to:
Provide an effective and customer focussed member service
Manage cash, keep detailed and accurate records and undertake reconciliation in accordance with credit union processes and procedures
Update and maintain database and other records
Membership services:
Promote the benefits of all credit union products and services to existing and potential members
Conduct loan interviews, ensuring repayment methods are in place and that potential delinquency is referred to the General Manager for early intervention
Sign up new members, process applications and update member records
Provide information to members and potential new members; deal with general queries and assist with the completion of application forms
Compliance and audit:
Monitor transactions and applications for fraud detection and prevention
Maintain accurate records through established systems and controls
Ensure all documentation is kept confidential as working in a shared
Office administration:
Assist with the organisation of the AGM, any SGM or other meetings/events
Undertake general administration and clerical duties; keeping the office clean and tidy
General:
Develop and maintain existing relationships with key partners and funders
Identify business development opportunities consistent with our aims and operating environment
Ensure all health and safety requirements are met; report any incidents or accidents immediately or anything considered unsafe
Ensure that own work supports the credit union in delivering a high-quality professional standard of service
Work effectively with others and make a positive contribution to the work of the organisation
Generally, support the Chief Executive, managers and team members in the running of the Credit Union; undertake research, projects and other duties as required
Training:Business Administrator Level 3.
Our delivery model is remote and includes:
Monthly, online, interactive classroom sessions (face to face on Microsoft Teams)
A dedicated Skills & Development Coach throughout the programme
12-weekly reviews with trainer and mentor/supervisor
Initial assessment of prior learning, English, maths and Additional Learning Needs
Functional Skills Support (as required)
Additional Learning Support (as required)
Training Outcome:This apprenticeship could lead to full-time employment position. Employer Description:We are a rapid growing credit union with a strong professional reputation within the sector.
We launched our services in 2008 in the heart of Fulham. We now operate across five London boroughs, have over 4000 members and partner with a number of housing associations and other organisations.
We aim to deliver competitive and affordable products to our members and adapt what we do to meet the needs of the communities that we operate in.
Our organisation has four key strategic objectives:
Build a strong and balanced business
Develop our products and services
Benefit our community
Ensure professional operations
Our organisation values are:
Our members are our focus
- Our aim is to provide an excellent service to our members
- We make it easy for people to become members and manage their accounts
- We always look for ways to involve members in improving how we do things
We’re ambitious for people in our communities
- We’re here to make a positive impact in the community
- We want to help people improve their financial situation
- We play our part in helping to create a strong community
We’re friendly and approachable
- We care about our members and people in our community
- We always behave in a friendly and welcoming way
- We treat everyone we meet as an individual, regardless of their circumstances or background
You can trust us
- We work and behave in a fair and ethical way
- We’re open and honest with our members and partners
- Our members’ money is safe with us
We aim for excellence
- We work hard to achieve the highest standards in everything we do
- We invest in recruiting, training and developing highly competent people
- We run our business in a professional and efficient wayWorking Hours :Monday to Friday, 9.00am to 5.00pm, plus one late night (9.00am to 6.30pm).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
This role is ideal for someone with strong administrative skills, excellent communication, confidence with computers, and a full UK driving licence with access to their own car.
You will gain real experience, professional development, and the opportunity to make a meaningful impact on people’s lives.
The Care Coordinator Apprentice will support the smooth and efficient running of our domiciliary care service. This role combines administrative responsibilities with occasional field-based duties, giving the apprentice a well-rounded understanding of care coordination, client management, and operational delivery. Working closely with the Registered Manager and wider team, the apprentice will help ensure that clients receive safe, high-quality, person-centred care.
The apprentice will gain hands-on experience in scheduling, communication, compliance, and client assessments while developing strong organisational and leadership skills. This is an excellent opportunity for someone who is confident with computers, has strong communication abilities, and holds a full UK driving licence with access to their own car.
Duties the Care Coordinator Apprentice Will Undertake:
Rostering & Scheduling: Assisting with the creation and maintenance of staff rotas, ensuring all client visits are covered efficiently and safely
Client Assessments & Reviews: Supporting senior staff during home visits to complete assessments, care plan reviews, and risk evaluations, while also being able to carry out these responsibilities independently when required
Liaison with Social Workers & External Professionals: Liaising with social workers, district nurses, occupational therapists, and other professionals to ensure coordinated, person‑centred care
Emergency Field Support: Providing occasional hands‑on support to clients during emergencies or staff shortages (full training provided)
Office Administration: Managing documentation, updating digital care records, filing, scanning, and supporting general office operations
Communication & Customer Service: Acting as a point of contact for clients, families, and care staff, ensuring clear, professional communication always
Care Planning Support: Assisting with the preparation, updating, and monitoring of care plans to ensure they reflect clients’ needs accurately
Compliance & Quality Assurance: Supporting audits, ensuring documentation is accurate, and helping maintain CQC compliance standards
Technology & Systems Use: Using care management software and Microsoft Office to manage information effectively
Staff Coordination: Liaising with care workers regarding schedules, changes, supervisions, client updates, and service requirements
Client Relationship Management: Building positive relationships with clients and families, addressing concerns promptly, and ensuring a high standard of service
Data Entry & Reporting: Recording information accurately, preparing basic reports, and supporting management with data collection
Team Collaboration: Working closely with the Registered Manager, Care Supervisor, and wider team to deliver a high‑quality service
General Operational Support: Assisting with recruitment tasks, training coordination, and other operational activities as required
Training:Business Administrator Level 3.
BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.Training Outcome:Upon successful completion of the apprenticeship, there may be opportunities to progress into a permanent Care Coordinator position within the company. With experience, apprentices can further develop into roles such as Senior Care Coordinator, Care Supervisor, or Deputy Manager, depending on performance and business needs. The company is committed to supporting ongoing professional development, additional training, and career progression for motivated individuals.Employer Description:We are a dedicated domiciliary care provider committed to delivering high-quality, person-centred support to individuals living in their own homes. Our services are built on compassion, reliability, and respect, ensuring that every client receives the care they need to live safely and independently.
Our team consists of skilled care professionals and support staff who work together to provide a seamless and responsive service. We pride ourselves on maintaining strong relationships with clients, families, and the wider community, and we continuously strive to improve the quality of care we deliver.
As an organisation, we value professional development and offer ongoing training, support, and opportunities for career progression. We are committed to creating a positive working environment where staff feel supported, appreciated, and empowered to make a meaningful difference in people’s lives.Working Hours :Monday to Friday, 9:00am - 5:00pm (30-minute break)Skills: Communication skills,Organisation skills,Team working,IT & Digital skills,Word & Excel skills,Time management skills,Reliable & Professional,Caring & Supportive....Read more...
We are looking for someone who is motivated, enthusiastic and keen to develop with a genuine interest in business operations. You will be organised, reliable and adaptable, with a strong willingness to learn and take on new challenges as you rotate across different teams.
You will build confidence in communication, organisation, and problem-solving as you work with different departments, contributing to the business. You will also complete a recognised Level 3 qualification, with ongoing support to help you develop and succeed.
If you are motivated, eager to learn, and ready to start your career in a dynamic and supportive environment, this is a fantastic opportunity to grow and develop with us.
Responsibilites:
Carry out a variety of general administrative tasks, rotating across different departments to support day‑to‑day business operations
Accurately input, update and maintain information across systems, spreadsheets and documents, ensuring data is complete and up to date
Support effective communication by responding to emails, messages and requests in a timely and professional manner
Prepare and organise documents, reports and materials, ensuring information is stored and shared appropriately
Coordinate tasks, schedules and activities, helping teams to meet deadlines and priorities
Provide administrative support to colleagues and managers, adapting your approach to different teams and stakeholders
Handle confidential information responsibly and in line with data protection and company policies
Contribute to improving administrative processes by identifying opportunities to work more efficiently
Build positive working relationships with colleagues and external contacts
Take part in apprenticeship learning activities, applying new skills and knowledge to your role
Carry out general administration duties to support the wider business as required
Training:Duration:
15 months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days professional training at college
Regular meetings with your training coordinator to monitor progress and well-being
Approximately 12 on-site or/and Teams assessment visits per year
Apprentices will need to complete a minimum of 348 hours of off-the-job training during their apprenticeship
Qualifications included:
Level 3 Business Administration Apprenticeship
End Point Assessment:
Knowledge test
Portfolio based interview
Project/improvement presentation
Training Outcome:
An apprentice could continue their development or gain further experience following the completion of the Business Administrator Apprenticeship
Employer Description:Kickstart your career with Audley Travel, the UK’s largest Tailor-made tour operator that creates trips to over 100 destinations worldwide.
With nearly 1,000 employees across our Oxfordshire, London, and Boston offices, Audley Travel offers a supportive and inclusive culture where everyone works together as #OneTeam. We value individuality, encourage new ideas, and are passionate about creating meaningful travel experiences for our clients. Alongside professional development, you will be part of a business that is committed to sustainability and making a positive impact, proudly becoming a Certified B Corporation™.
We offer a number of benefits, including:
25 days of holidays which increases with service, every year you will get an additional day off. This is addition to 8 Bank Holidays
A day off for volunteering to support a charity, local support group or community work of your choice
A day off for your birthday
Company sick pay
Health Shield - money back for costs associated with everyday healthcare (including optical, dental, medical, prescriptions, physio), and access to medical and wellbeing resources such as a GP service, employee assistance programme and counselling
Employee Assistance Programme - he 24/7 helpline with HealthShield offers practical information and emotional support for issues relating to family, bereavement, trauma, relationships, stress-related, personal legal information, tax information, medical information, money management, alcohol/drugs and debt support
Wellhub - offers a range of monthly payment plans, ranging from starter plans at £0 a month, through to £150+ for the diamond packages.
www.audleytravel.com/careers Working Hours :Monday to Thursday
9:00am- 5:30pm
Friday
9:00am- 5:00pm
(1-hour for lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Written and Oral Communication,Prioritisation skills,Time management skills,Accuracy skills,Positive and Professional,Using initiative,Willingness to learn,Office 365 skills,Committed to own development,Aligned with company values....Read more...