Processes company’s payroll every pay period
Maintain payroll processing system and records by gathering, calculating, and inputting data
Computes employee take-home pay based on time records, benefits, and taxes
Answers staff questions about wages, deductions, attendance, and time records
Receives and coordinates requests for leave and other absences
Handle changes in exemptions, job status, and job titles
Adhere to payroll policies and procedures and comply with relevant HMRC laws and regulations
Identify, investigate, and resolve discrepancies in timesheets and payroll records
Honour confidentiality of employees’ pay records
Complete payroll reports for record-keeping purposes, managerial and client review
Calculating PAYE taxes as well as National Insurance contributions
Perform the distribution of wages through production of online or email payslips and sending of information of net pay amounts to clients for the direct transfers to employees’ bank accounts
Submission of the Workplace Pension Scheme data for each employer and submit to the relevant pension provider of the deductions of the contributions from the employer’s bank account
Training:
Level 3 Payroll Administrator apprenticeship standard
Training will be delivered remotely via MS teams
You will join a cohort of learners and attend the MS teams classroom sessions with your trainer
Alongside classes you will receive 121 mentor support and regular catch-ups with your mentor and line manager in the workplace
Training Outcome:
The right candidate could progress into a permanent role and further professional development
Employer Description:Girlings & Co was established in 1990 and today we continue to build on our enviable reputation for providing excellent advice and first class service to our business and personal clients alike. We have many clients in the local community and service businesses, small and medium, across many sectors including: the service sector, the construction industry, the professions, agricultural, manufacturers and retailers.
As well as accountancy, bookkeeping and tax skills, our staff also have individual specialisms which enable us to provide clients with a first class tailored service. With our wealth of experience we pride ourselves on delivering an unparalleled service to all clients, whatever their size or sector.
In addition to traditional auditing, accounting and tax services we also provide advice on how to improve and develop your business. Whether you need an integrated business strategy, access to corporate finance or specialist tax advice we are here to help you achieve your goals.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Confident IT user....Read more...
Duties will consist of:
Providing a reception service to patients, dealing with enquiries, and sometimes supporting difficult and distressed patients
Ensuring messages are communicated to relevant personnel in a timely, accurate and efficient way
Taking repeat prescription requests and other documentation over the counter, using the correct forms and following procedures
Providing an effective and efficient reception service using the practices clinical computer system, making appointments, marking patients’ arrivals etc
Deal sensitively with complaints from service users in accordance with the Practice’s policies and procedures
To be responsible for incoming mail from patients and hospital providers received over the counter
Undertaking wide ranging administrative duties including registering patients, photocopying, scanning, producing prescriptions, sorting post, filing etc
Maintaining absolute confidentiality at all times and being aware of practice policies
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the management team which are relevant to your role within the company to meet the overall business needs. The role will evolve as time and duties progress
Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio
Training Outcome:Great prospects for progression to a full-time position for the right candidate.Employer Description:A local doctors surgery serving the heart of Castleford. This is a teaching practice for future GP’s. There will usually be Registrars in training with the practice for a period of 6-12 months.
As part of the training requirement, a consultation may from time to time be recorded by video. This would only be with the patients consent.
We also have medical students from the University of Leeds on attachment to our practice.Working Hours :Monday - Friday. As the surgery is open between the hours of 8.00am - 6.30pm, you will work on a rota basis of 7.5 hours per day - 37.5 hours per working week.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Logical,Team working,Initiative,Non judgemental,Patience,Good attendance record,Self Motivated,Caring,Adaptable....Read more...
An opportunity to get a long-term career and learn all aspects of modern pest control.
Main Duties:
Assisting the Director & Administration team of Pest-Tech with the office administration and customer support.
Diary and email management.
Setting up and scheduling appointments.
Assisting in organising work schedules for the technicians.
Communicate by phone call and email with letting agents, property managers and clients on services required or delivered.
Provide administrative support for staff meetings i.e., setting minutes, collation and sending agenda and documents pre-meeting and the recording of meeting actions.
To use multiple IT packages and systems relevant to the organisation.
To assist in developing and maintaining an effective IT management system.
To regularly review archive/dispose of dated material whilst ensuring that all archived documents are stored appropriately.
Monitor and order stationery supplies and open/distribute the post daily.
To work as part of the Pest-Tech Team providing an excellent level of operational support.
Builds and maintains effective working positive relationships within the company, and external clients.
Responsible for printing, making up of contract folders.
Ensure that all staff-related communication and client data is GDPR compliant.
Training:
Business Administrator Level 3 Standard.
On the job training with the employer whilst working towards the Apprenticeship Standard.
Regular work-based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.
Training Outcome:
Potential for full time employment for the right candidate.
Many employers retain apprentices in full/part time positions.
The qualifications you gain can also help you to get into higher education or other employment.
Being an apprentice gives you the opportunity to gain a recognised qualification and developing professional skills whilst earning a salary, inside some of Kent’s best companies.
Once the Apprenticeship has been achieved you will have the skills, abilities, and experience to update and enhance your CV, to make it attractive to potential employers.
Employer Description:. Pest-Tech is a professional team of experts covering all aspects of pest control. The company delivers pest control across Kent. The Technicians are supported by a highly efficient administration team.Working Hours :Monday-Friday.
9.00am - 5.00pm.
30 minutes paid lunch break.
20 days holiday per year, plus Bank Holidays (usually 8 per year).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Self motivated....Read more...
Job Description:
We are working on a fantastic opportunity for a Senior Administrator Trade Processing to join a global financial services firm in Glasgow. In this role, you will be responsible for the production cycle of the team, supporting complex and routine operational activities to ensure client service delivery.
Skills/Experience:
Trade processing experience
Strong working knowledge of policies/procedures and regulations within client delivery and company side
Accuracy and strong attention to detail
Involvement in change initiatives with ability to adapt to an ever-changing environment
Client service skills
Core Responsibilities:
Ensuring a high-quality client service is delivered to all clients, referring complex/technical issues to senior colleagues as appropriate.
Ensuring the service level provided by the team adheres to the Client Service Delivery agreements.
Ensuring procedures are reviewed and updated on a regular basis, passing to senior colleagues for review.
Support external counterparty relationships, providing feedback for performance reviews e.g. brokers and custodians.
Allocating daily workload within the team, providing supervision and technical support to the team administrators.
Support the development and implementation of process improvements.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 15880
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
To provide a front of office service to parents, children, visitors and staff alike, assisting with office duties commensurate within the school environment
This will require using the school’s IT systems, answering phones as well as supporting the Senior Leadership Team
To ensure the school office is kept tidy, organised and in good order at all times
Reception duties, answering routine telephone and face to face enquiries and signing in visitorssystems i.e. Arbor, School Census, online payment systems
Routine financial administration such as collection of dinner monies/school trips and clubs
Providing information and advice in relation to Free School Meals
To ensure the school newsletter is completed and issued on time.
To ensure the hot meals ordering and payment system is administered successfully
Communication with parents and other services - letters, emails, text messaging service
General clerical tasks, such as filing and photocopying
Support the administration of all pupilrelated tasks including registers, absences
FSM, holiday requests and collate information in preparation for School Census return
Training:
Business Administrator Level 3 Apprenticeship Standard
18 months duration
Once a month visits and reviews - onsite
Training Outcome:
There may be the potential for full-time employment upon successful completion of the apprenticeship, for the right candidate
There will also be support given if the successful candidate wanted to progress onto University or gain a full time B.A role after completing the apprenticeship
Employer Description:At Hyde Park Schools, we offer our pupils and staff the opportunity to be creative, innovative, and adventurous in their approach to learning and teaching. We use approaches and strategies that value effort, perseverance, co-operation, collaboration, problem-solving and leadership skills within an inclusive, happy, and stimulating learning environment.
We place learning at the centre of our school. We aim to encourage children in their strengths, whilst supporting them to embrace new challenges.
Our school philosophy is to provide our children with the best possible all-round education in a safe caring and loving environment. We aim to create a culture where thinking and learning flourish. We hope to lay good foundations for future learning so that our children can become full and active members of society.
We also believe that a close and trusting relationship between home and school, working together at all times to promote the aims and ethos of the school, is important to the success of our pupils and the school.Working Hours :Monday - Friday, 08:30 - 16:00
Actual times to be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
To welcome visitors to the academy, ensuring signing in procedures are followed, receiving and prioritising incoming telephone calls, dealing with them appropriately including accurately recording messages as required
Undertake administrative tasks, such as photocopying, fax transmissions, processing mail, maintaining filing systems, archives and resource libraries and updating information
To provide administration duties to Trust Executives including the Trust Clerk, Trust Sports Alliance team, Trust Finance and Estates Team
To provide support to the Trust Clerk with governance and general administration duties
Monitor and update Executives' diaries when required
To learn how to answer and resolve issues for staff, customers or other agencies
To support the Trust Executives with undertaking data/evidence retrieval
To bring ideas to the Trust and develop these for marketing
Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person
Be aware of and support differences and ensure equal opportunities for all
Contribute to the overall ethos/work/aims of the Trust
Appreciate and support the role of other professionals
Attend and participate in relevant meetings as required
Participate in training and other learning activities and performance development as required
Be aware of and comply with safeguarding responsibilities as outlined in the Trust’s Staff Code of Conduct and related policies and procedures. This may include reference to the Shropshire Career Pathway Safeguarding JD for school staff
Be aware of and comply with data protection responsibilities as outlined in the Trust’s Staff Code of Conduct and related policies and procedures
Any other duties that the CEO or trustees feel are commensurate with the post. Whilst every effort is made to explain the main duties and responsibilities of the post each individual task undertaken may not be identified
Training:
Business Administrator Level 3
Telford College - Haybridge Campus, Haybridge Road, Wellington TF1 2NP
Two days and months at college for days of learning, fortnightly on a Wednesday
You will have a mentor on-site to support you with training
Training Outcome:This role could lead to a permanent position within the Trust Central team and continued additional training to support a career in this area of work.Employer Description:TrustEd Schools Alliance is a Multi Academy Trust based in Shropshire. We have nine schools and approximately 900 staff and nearly 5000 students. As an apprentice for Trust Central you will be based in Bridgnorth with our central team.Working Hours :Monday to Friday, (hours will be confirmed the interview process)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Good time management,Good interpersonal skills,Good prioritisation,Computer literate....Read more...
Have exposure to the company social media platforms
Participate in the development our monthly newsletter providing information for Teesside plant
Participate in / lead meetings and events
Ability to participate/lead meetings such as our pre planning meeting, shutdown planning meetings, shutdown update meetings and meetings with contractors to discuss non routine work
Take minutes and other required documentation in meetings
As above:
Take responsibility for logistics i.e., travel/accommodation Liaise with external companys to confirm the logistics of orders/spare parts that are currently off site, obtain expected delivery/lead times sometimes with time constraints/pressures
Lead and manage a significant project in the workplace that results in a change to, or improvement to an area of the business
Take ownership of designing, implementing and commissioning of the logging of all spare part systems on our CMMS
Once the system is populated provide training to relevant members of staff on site
Apply problem solving skills to resolve complaints or challenging situations
Opportunity to problem solve as a team and independently when process issues arise creating additional/unplanned activities for the MTCE team. This often requires external assistance which creates a need for the individual to determine the priorities of the task and the person/company best suited to assisting
Plan resources required to carry out business activities
Update the following weeks plan based on information taken down in the pre planning meeting, updating the calendar/Work orders to accurately portray the planned work, discuss any issues or defects daily with team supervisors to determine if planned work is still viable or defects are higher priority than the planned work and what effect this has on the resources available
Exposure to / involvement in business financial processes i.e., creating invoices, taking payments etc.
Invidivual will have the opportunity to receive invoices from clients/contractors, send them for approval following the companys SOP, Raise Purchase orders for approval and send out approved purchase orders
Training:
Business Administrator Level 3 Apprenticeship Standard
Day release at Middlesbrough College
Training Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available
Employer Description:Greenergy was founded to supply diesel with lower emissions than standard diesel, offering significant air quality benefits. As we have grown, we are more than ever committed to reducing emissions in transport fuels.
As Europe’s largest manufacturer of waste-based biodiesel, renewables are integral to our core strategy. Our global supply chains gives us flexibility to source the lowest-cost feedstocks and products, ensuring reliable supply to our market-leading customers.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Team working,Patience....Read more...
1. Act as an administrator for new and ongoing HR projects2. Support initiatives for the HR Service Support team3. Support in the coordination and attendance at recruitment event both internally and externally4. To create and maintain reports, spreadsheets and correspondence using a variety of computer packages including Word, Excel, Outlook, Teams and PowerPoint.5. Input & maintenance of Electronic Staff Records (ESR) system6. Providing advice on general enquiries coming into the HR Service Support Team received either via telephone or email7. Be the first point of contact for face-to-face enquiries at the office8. Create contracts of employment9. Processing reference requests10. Processing, filing and distributing confidential documents, for example sending to payroll11. Interacting with employees at different levels of the organisation12. Demonstrate ongoing knowledge within the HR Service Support function13. Undertake compliance projects such as ad hoc DBS14. Distribution of post15. Electronic archiving16. Carry out any photocopying, scanning, printing or filing as required17. To undertake any duties and study commensurate with the post18. Minute taking19. Picking up voicemail messages and distributing as needed20. Use the Trac Recruitment system to undertake tasks appropriate to the role and assist with queriesTraining:You will be supported by your team, Career Development Advisor and Poultec Tutor to complete college work throughout your apprenticeship. All learning will be on-site or working hybrid. Training Outcome:Beyond this apprenticeship we have seen apprentices progress into full time banded roles internally within NCH&C or taking roles else where in the public sector including Norfolk Council. Those who wish to stay within Human Resorces have also progressed onto a Level 3 HR quoliforcation to progress their career and experence. Employer Description:Find out more about working for our organisation here: https://online.flippingbook.com/view/226719057/
NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an 'Outstanding' rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C's "compassionate, inclusive and effective leadership at all levels", the CQC observed that our staff are well supported to make positive changes and innovations.
We welcome applications from people who share our values of Compassion, Community and Creativity, and can help us deliver outstanding care in our local area.
As an organisation we support the following initiatives:
- Disability Confident Employer
- Age Positive
- Step in to Health
- Mindful Employer - Being positive about mental health
- Armed Forces Covenant - Bronze award
- Carers Friendly Tick AwardWorking Hours :Monday to Friday 9am to 5pm.Skills: IT skills,Administrative skills,Team working....Read more...
JOB DESCRIPTION
Who We Are:
Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace for seven years in a row, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you
Job description:
Carboline is looking for a Payroll Administrator to work out of their Headquarters in St. Louis, MO. The payroll coordinator will ensure the collection of all necessary information and documents, compute wages, and investigate and resolve any payroll issues or discrepancies. This position requires a high level of confidentiality and extreme attention to detail. Reports to the Corporate Payroll & Benefits Manager.
Minimum Requirements:
High School diploma and Associates Degree in Business Administration, or Accounting preferred or the equivalent of two years prior payroll experience. Must be very proficient in Word and Excel and have experience with PowerPoint. Knowledge of benefits administration is a plus.
Physical Requirements:
This position requires minimal physical activity but does require computer usage for an extended period of time - up to 8 hours a day. No unusual environmental, lifting, or exertion requirements are associated with this position.
Essential Functions:
Prepare weekly, bi-weekly and monthly compilation of payroll data including automatic increases and deductions and generate plant payroll. Review time clock system weekly for missing punches. Maintain all payroll related information in a confidential manner, such as time sheets, tax documentation, direct deposit and payroll withholdings. Update payroll information for promotions, transfer, salary changes. Process terminations through the HRIS system. Monitor time off accrual system. Backup to processing monthly commission payroll. Collate payroll reports and backup. Run payroll costing reports for the finance department. Complete state requested documentation for garnishments and medical support orders. Assist in month end procedures and invoices. Back up to the employee leaves. Perform additional duties as assigned Commit to the Company's safety and quality programs
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best"Apply for this ad Online!....Read more...
About the Role:
As an Apprentice Receptionist and Administration Assistant, you will be a key member of the BioEscalator team, managing reception and supporting the team’s administrative functions. You will gain hands-on experience in tasks such as handling enquiries, supporting financial processes and events and assisting with day-to-day operations. We seek motivated individuals with a passion for learning and a commitment to supporting others. Previous experience is not required - just a proactive and can-do attitude and a willingness to learn and take on new challenges.
What You Will Do:
(Full training will be provided as part of the apprenticeship)
Provide a professional welcome to all visitors and manage the day-to-day running of the reception.
Organise room bookings, parking, manage access rights and coordinate diary activities.
Support financial administration, including processing orders and maintaining office supplies.
Assist with event preparation and provide support on the day to ensure smooth delivery.
Help maintain up-to-date databases and general office organisation.
Please note that there is a more detailed Job Description on the University of Oxford jobs and vacancies page - vacancy reference 176480Training:Duration:
15 months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days Business Professionals training at college
Approximately 12 on-site assessment visits per year
Level 2 Functional Skills in maths and English (7 days at college for each, if required)
Off the job training will count for at least 6 hours per week of an apprentice’s time at work
Qualifications included:
Level 2 Functional Skills in English and maths (if required)
Level 3 Business Administrator apprenticeship standard
End Point Assessment:
Knowledge test
Portfolio based interview
Project/improvement presentation
Training Outcome:Over 80% of our apprentices continue with us in the role they have been trained for after their apprenticeship and that is just the start of their career.Employer Description:We are the largest employer in Oxfordshire with around 16,000 staff working in and around Oxford in a huge range of roles.
Our apprentices are never on their own and will benefit from a supportive environment working in collaboration with the rest of our committed team. You will also be supported by the central apprenticeship team and you will join our growing network of apprentices within the university. You will have the opportunity to become an apprenticeship ambassador for the University and region.
We will provide you with a welcoming and inclusive workplace, offering support and development opportunities that will enable you to progress and do your best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual’s unique contribution.Working Hours :Monday - Friday
The core hours are 8.45am – 4.00pm with some flexibility with start and finish times.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,MS Excel, Outlook and Word,Proactive 'can-do' approach,Willing to learn new skills....Read more...
Administrative Support:
Provide comprehensive administrative assistance to the DA team, including scheduling meetings, preparing agendas, and taking minutes to ensure effective communication and follow-up on action items
Maintain organised records of all delegated authority agreements, retrocession contracts, and renewal documents, ensuring easy access for team members
Tracking Renewals:
Monitor and track the renewal timelines for delegated authority agreements and reinsurance contracts, ensuring all deadlines are met
Assist in the preparation of renewal documentation, including data collection and preliminary analysis to support the DA Analyst and Senior DA Analyst in their presentations
Onboarding Support:
Facilitate the onboarding process for new binders and delegated authority agreements by coordinating with relevant stakeholders and ensuring all necessary documentation is completed
Maintain a checklist of onboarding requirements and follow up with team members to ensure timely completion of tasks
Data Management:
Collect and input data from various sources, such as underwriting teams and claims departments, into tracking systems or databases to ensure accurate reporting and analysis
Assist in the preparation of performance reports by compiling data and generating preliminary insights for review by senior team members
Compliance Assistance:
Support the team in ensuring compliance with regulatory requirements and internal policies by maintaining up-to-date records and documentation
Assist in the preparation of compliance reports and audits, ensuring all necessary information is readily available
Communication and Coordination:
Act as a point of contact for internal and external stakeholders regarding administrative queries and renewal processes, ensuring effective communication and timely responses
Coordinate with brokers and other partners to gather necessary information for renewals and onboarding, fostering strong working relationships
Continuous Improvement:
Identify opportunities for process improvements within the administrative and tracking functions, suggesting enhancements to streamline workflows and increase efficiency
Stay updated on industry trends and best practices related to delegated authority and reinsurance, contributing to team discussions and knowledge sharing
Support Team Development:
Participate in team meetings and contribute ideas for enhancing team performance and achieving strategic goals
Training:
The successful candidate will complete a Level 3 Financial Services Administrator Qualification
Training Outcome:
Excellent progression available within the company
This may lead to a permanent position with employer and future progression
Employer Description:Rokstone, part of the Aventum Group, is an established international underwriting MGA and approved Lloyd’s of London coverholder, where we also hold a Lloyd’s Box. With innovation at our core, we go beyond the ordinary to offer brokers specialised (re)insurance solutions. Within Rokstone, we house specialist MGAs such as Novus, iSure and iFarm, each contributing to our commitment to redefining industry standards. Working Hours :Monday -Friday
Shifts to be confirmedSkills: IT skills,Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Administrative skills....Read more...
Main responsibilities:
Answering calls for the service department.
Logging, recording, and managing calls outs including those that require access booking.
Monitoring and managing jobs on the internal systems to ensure they are issued to engineers or subcontractors.
Despatching customer calls to engineers and contractors.
Booking access with customers for engineer visits.
Raising purchase orders to contractors for call outs or suppliers for equipment.
Managing the engineers’ diaries and daily route planning.
Receive engineer requests for training, tools, etc., and pass them on to the relevant supervisor.
Managing and booking PPM’s (planned preventative maintenance).
Creating and issuing of O&M documentation.
Reporting on logged jobs, and engineer visits attended.
Run, populate & manage reports for the maintenance division within AIS.
Attend office or onsite meetings if required.
Assisting with engineer/operatives timesheets.
Typing and recording of invoices/payment applications.
General administration duties that may also be required, i.e., scanning/filing or any reasonable request by manage mentor directors.
Areas of responsibility/accountability:
Liaise with other departments within the business to help ensure the smooth and efficient passage of high-quality information and data.
To help maintain (and improve) all of the company's procedures in accordance with the Health & Safety, Quality Management and Operational Systems.
Meet company KPIs.
Training:
Business Administrator Level 3 programme
End Point Assessment
Work based Training
Training Outcome:A chance to become a permanent member of the team on successful completion of apprenticeship.Employer Description:In 2003 Access International Security Ltd (AIS), began its story in London and focused originally on providing commercial security systems. Listening to our customers needs, this in time expanded to incorporate electrical / mechanical fit out services too, for all types and sizes of units.
Today AIS continues its story of development with the addition of new services such as aftercare maintenance packages (SECLEC) as well as home automation and audio visual services.
Over the last two decades, AIS has established itself as a successful service partner supporting our customers in ever expanding project complexity and size. The AIS team take great pride in their industry knowledge and expertise, as a result they are confident in providing excellence in every aspect; from costing a design to suit your budget, through to the delivery and aftercare service.
Having our own dedicated teams on site for the duration of a project allows AIS to have a high degree of control over site factors such as project management and quality control. This means that there is no over-complication as to when certain contractors have to be on site to fit in with the timeline. We have it all at hand.Working Hours :Monday – Friday 8am – 4.45pm, with 45 mins for lunch.Skills: Communication skills,IT skills,Organisation skills,Team working,Hard working,Bubbly personality,Outgoing personality....Read more...
We are looking for a motivated and detail-oriented Commissioning Support Administrator to join a well established team in Sefton. The role involves providing daily administrative and commissioning support for Individual Patient Activities (IPA) and Continuing Healthcare (CHC) processes, contributing to the effective delivery of services such as Personal Health Budgets, Complex Care, and Funded Nursing Care in line with the National Framework. You’ll serve as a key point of contact for commissioning queries, ensuring data accuracy and supporting business-critical functions on behalf of the Merseyside CCG.
37.5 hours per week
4 month initial contract with possibility of extension after this
£14.40 LTD per hour inclusive of holiday pay
Responsibilities
Act as a liaison for patients, relatives, and providers, handling queries with professionalism and sensitivity.
Coordinate and maintain accurate data processes, in compliance with organisational and regulatory standards.
Facilitate communication across internal and external stakeholders, including sharing complex information where persuasion or negotiation may be needed.
Organise and attend meetings, take minutes, and track action items in collaboration with the Chair.
Provide non-clinical advice to patients, carers, and external stakeholders, ensuring clear guidance on service delivery.
Assist in training and inducting new staff, supporting them with on-the-job learning.
Propose and implement updates to policies and procedures in your area, enhancing service efficiency.
Requirements
Strong background in commissioning or administrative support, with relevant qualifications to at least Vocational Level 3 or equivalent.
Proven experience in handling non-routine administrative tasks, with a high level of attention to detail.
Ability to communicate complex or sensitive information effectively, including situations that may require negotiation.
Skilled in planning and organising multiple tasks, including diary management and event coordination.
Proficiency in using databases and developing reports, with advanced keyboard skills and a strong working knowledge of systems like Excel.
Ability to work independently and manage workload based on service priorities.
Experience in providing non-clinical support and guidance in a healthcare setting is a plus.
Apply NowIf you are interested, please call Lisa McVinnie on 01772 208964 or email me your CV - lisa.mcvinnie@servicecare.org.ukIf this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.The benefits of working with SCS:
A specialist dedicated Social Work consultant offering single point of contact.
Exceptional referral bonuses - £250 per referral placed in to work!
An extensive & exclusive range of Social Work vacancies across the UK
Nationwide provider Social Work staff to over 200 local authorities.
Annual training budget of up to £250 and continued online CPD training.
Excellent Annual Loyalty schemes / bonuses.
DBS disclosures provided via fast-track online services free of charge.
....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business. Safety is our primary priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region. It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew. Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. The foreman also ensures that all technicians complete the Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project. This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor. Sales Rep weekly and/or as needed and before new projects. WTI crew members to discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly. Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently. Complete the project per the approved scope of work or specification and after issuance by the Supervisor. Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site. These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased. Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer. Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely. Provide pricing for self-performing projects over $12,500. Submit all proposals over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep. Monitor and manage the Field Reps. Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation. Work with the Supervisor to elevate the issues to HR as required. Coordinate with the Supervisor to create project schedules. Review time reports daily and make necessary corrections with the admin team. Attending all appropriate calls, meetings, and training. Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager. Apply for this ad Online!....Read more...
Purpose / Role
To be responsible for undertaking a wide range of administrative duties and the provision of general support to the practice team. Duties can include but are not limited to, the running of patient searches and requested data, administration of databases, following recall system processes to ensure all patients that require an invite into the practice receive this via phone call, text or letter and processing incoming hospital correspondence.
Responsibilities and Duties
Build, generate and carry out searches as required by the organisation team to enable reports to be produced, audits to take place, Quality and Outcomes
Framework targets to be monitored/acted upon and action plans devised
Support the team in effective use of searches, audits and recalls
Send out mail merges and text messages for a number of campaigns
Monitor the practice generic email address
Data Management
Input/process data as required within the clinical system e.g. referrals, read coding, producing letters, processing registrations etc.
File and store records as required (including scanning)
Process requests for information appropriately following the correct procedures
Carry out system searches as requested
Administrative Support Duties
Process incoming and outgoing mail
Initiating contact with and responding to, requests from patients, team members and external agencies
Photocopy documentation as required
Manage all queries (including administrative queries) as necessary in an efficient manner
General Responsibilities
Maintain a clean, tidy and effective working area at all times
Support all clinical staff with general tasks as requested
Have a positive attitude towards equality, diversity and inclusion
Collect sensitive patient information and maintain confidentiality at all times in accordance with the law
Training:
Level 3 Business Administrator Apprenticeship Standard
The training will be on site with the employer and Bishop Auckland College as and when required for exams
There will be visits to the workplace by the assessor every 4-6 weeks
Training Outcome:On successful completion of the apprenticeship there are likely to be opportunities to progress within the surgery.Employer Description:We here at North House Surgery pride ourselves on the holistic and caring service that we are able to provide for our local community.
The doctors work in a partnership caring for over 13500 patients. We currently have 5 Partners, 2 Salaried GPs, 1 Advanced Nurse Practitioner, 3 Nurses and 3 Healthcare Assistants. We also have a dedicated team of administrative staff. We are proud to be a training practice for both GP Registrars and Medical Students from Newcastle University.Working Hours :37hrs per week, working hours to be structured between 8am and 6pm, Mon-Fri.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Team working,Initiative,Patience,Polite telephone manner,Able to plan workload,Able to follow instructions,Flexible and co-operative,Motivated and forward thinking,Sensitive and Empathetic,Ability to work under pressure....Read more...
Job Description:
Our client, a leading financial services firm has an exciting new role for a NAV Oversight Analyst to join their team in Edinburgh. The successful candidate will play a key role in delivering processes and controls, and to be an SME within the team on NAV oversight.
Essential Skills/Experience:
Experience of NAV oversight within asset management and/or asset servicing environment
Proven organisational skills
Strong team player
Strong attention to detail
Excellent problem solver
Experience in producing MI and regular reporting
Core Responsibilities:
Delivery of NAV oversight activities ensuring that effective NAV oversight controls are in place, and the delivery of pricing is accurate.
Supporting the trade life cycle across equities, bonds, foreign exchange and derivatives
Completion of other oversight checks on outsourced activities to ensure service delivery is maintained to agreed standards
Oversight of third-party administrator; including monitoring and recording of the timeliness and quality of deliverables
Provision of monthly reporting and other regular deliverables, ensuring sign off within specified timelines and performing controls to ensure outputs are complete and accurate
Preparing procedures, processes and controls documents, ensuring all department procedures and checklists remain up to date
Involvement in project and change activity including fund change, client take on and transition activity
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 15794
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Working with us as a Business Administration Apprentice, you will play a key role by contributing to helping maintain high standards for our clients and help grow the business. We strive to provide our clients with the highest standard of customer service, and you will be our "ambassador" delivering friendly and approachable experience, whilst working closely with our customers and colleagues.
This is an exciting opportunity for an enthusiastic, dynamic and engaging individual to join our team. Use your personality, ambition and drive to develop a rewarding career with us.
Full training will be given, whilst working towards a Level 3 Business admin qualification.
The role will include various administration duties with the aim of developing and having more responsibility during your apprenticeship. The role will include some of the following areas:
General administrative duties including typing correspondence by e-mail and letter
To undertake filing, record keeping, photocopying and distribution of relevant documents
Support to other members of the team as and when required
Using Microsoft Packages, in particular Word and Excel
To deal courteously and efficiently with all visitors
Answering the telephone in a professional manner and dealing with enquiries
Inputting data onto internal systems with a high level of accuracy
Dealing with requests for information
Ensuring that the Policies of the company are observed and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Apprenticeship Standard
Level 2 Functional Skills, maths and English if equivalents are not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:
A real opportunity for progression to a permanent position for the right applicant.
Employer Description:Home Heat UK have been operating nationwide for many years, ensuring quality work and complete customer satisfaction.
Home Heat UK is the number one company to call when you need emergency assistance or emergency repairs to your Central Heating system or boiler. Home Heat UK have been operating nationwide for many years and have built a strong reputation for professional and dependable Central Heating services, with contractors working alongside us all across the UK.Working Hours :Monday to Friday - flexible between the hours of 9.00am and 6.00pm - 1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
The Office Administrator is accountable and responsible for basic customer service, accounts payable, financial reporting, and general site administration and coordination as needed. This position has no direct reports and will report to the Controller.
ESSENTIAL DUTIES & RESPONSIBILITIES: List the job's essential functions or key responsibilities from most important or time-consuming to least (daily, weekly, monthly, annually or another regular/irregular interval)
Performs basic accounting/bookkeeping duties including data entry into Quickbooks software, managing accounts payables, vendor set up and management, check runs & ACH payment creation. Manage order entry & entering quotes into systems as needed. Provide invoices to customers. Assist with shipping administration as needed. Perform general office duties such as ordering supplies, maintaining records management systems, reporting and tracking as required. Answers & directs phone calls, greets onsite visitors. Open, sort & distribute incoming correspondence, including faxes & email. File & retrieve corporate/divisional documents, personnel records & reports. Available as backup for purchasing as needed. Performs other related duties as assigned.
EDUCATION & EXPERIENCE:
High school diploma or general education degree (GED)required, some college education a plus. A minimum of three years experience in bookkeeping and general office administration. Must have a minimum of three years experience with reporting and regular and rigid close schedules. Requires strong working and operational knowledge of Quickbooks and US GAAP accounting principles. Cost accounting experience is a plus.
OTHER SKILLS, ABILITIES & QUALIFICATIONS:
Literate in use of accounting, word processing, database & spreadsheet software. Performg day-to-day clerical & administrative tasks such as maintaining information files & processing paperwork in a proactive manner. Must be very detailed oriented Ability to manage multiple priorities, effective team player, self motivated, quick learner Excellent communication skills with the ability to read, write and communicate fluently in English. Spanish speaking a plus.
PHYSICAL DEMANDS: Incumbent must be able to stand, sit, walk, use hands, reach, climb, talk, and hear.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $52,960 and $66,200 This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online!....Read more...
Carry out comprehensive assessments of families’ strengths and needs, using a strengths-based and trauma-informed approach
Develop and implement individualised service plans with families, setting SMART goals and reviewing progress regularly
Provide practical and emotional support to families, using evidence-based interventions and techniques, such as motivational interviewing, solution-focused therapy, or parenting programs
Advocate for families and liaise with other services and agencies, such as social workers, health visitors, schools, or housing providers
Monitor and evaluate the impact and outcomes of the service, using appropriate tools and methods, such as feedback questionnaires, case studies, or outcome stars
Provide regular supervision and guidance to a team of family support workers, ensuring they follow policies and procedures, adhere to best practice standards, and meet performance targets.
Identify training and development needs of the team and facilitate learning opportunities, such as workshops, coaching sessions, or peer support groups
Contribute to the development and improvement of the service, by participating in team meetings, case reviews, audits, or quality assurance activities
Provide administrative and clerical support to the contact centre, including managing bookings, referrals, invoices, records, reports, and databases for the child contact centre
Systems and software, such as Microsoft Office
Administration duties
First point of contact for answering and directing phone calls, taking messages, and handling enquiries
Assisting with the organisation of staff meetings, training sessions, supervision sessions, appraisals, budgets, accounts, audits and financial reports
Assisting with the implementation of policies and procedures of the organisation and the national standards, NACCC
Assisting with the monitoring and evaluation of the services provided by the contact centre, including collecting data, conducting surveys, and producing reports
Training:
Business Administrator L3 Standard
College attendance will be required one day a month
Training Outcome:Subject to a successful apprenticeship you will be employed by the company and considered for a full time role.Employer Description:Happy Heaven is a registered charity to a charitable company by guarantee and an umbrella organisation which sets the National Standards to which Child Contact Centres must work.
Child Contact Centres are neutral places where children of separated families can enjoy contact with non-resident parents and sometimes other family members, in a comfortable and safe environment. Every year, this national organisation via its member centres support families and children in their local community.
Our centre is only suitable for families that are deemed to present minimal risk of violence or abuse. In some cases, a higher level of supervision is needed because a child or parent is at risk of harm. As a supervised contact centre, we can reintroduce a child to a parent where there has been a substantial gap in contact.Working Hours :Monday to Friday 10.00am - 6.00pm. Flexible to discuss.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
You will be required to welcome both new and existing clients to the office when they arrive and provide any refreshments to such visitors if necessary.
Telephone calls:
You will be required to take incoming telephone calls to the office- with such calls being from a variety of people, such as new clients, existing clients, estate agents, other solicitors etc.
You will be required to assist where possible (although you will not be expected to, neither permitted to, give any legal advice) and transfer telephone calls or take messages if appropriate
You will be required to keep a log of each phone call received and the action taken
Emails:
You may also receive a variety of emails from people such as new clients, existing clients, estate agents, other solicitors etc.
You will not be expected to reply to those emails unless instructed to do so, and your responsibility will be to ensure that the email is forwarded to the relevant person in a timely fashion
Typing:
You will be required to provide back up to the two senior secretaries, and will be required to type a variety of letters or produce other such legal documents as may be required
You will also be expected to open new files, both on Case Manager and a hard copy of the file
Banking:
You will be required to go to the bank on a daily basis to pay in cheques and cash received on behalf of the firm
Stationery:
You will be expected to check the office stationery levels (at least once a week) to ensure that the office has sufficient supplies
You will be required to place orders for new stationery as required
You will also be required to receive all new stationery orders and to put away the supplies in a timely fashion
Training:
Business Administrator Level 3 (A level) Apprenticeship Standard
Functional Skills in maths and English if required
Blended on / off the job training and location to be confirmed
Level 3 Business Administration qualification upon successful completion of the apprenticeship
Training Outcome:
Potential full-time role for the right candidate
Employer Description:Kew Law LLP is a firm of Solicitors with 8 offices based throughout Essex. The firm practices in many areas of Law.
At Kew Law they believe the most valuable resource a firm can have is not its IT, client base or contacts but the people within the firm. The people reflect a company’s ethics and principles and the people at Kew Law are hardworking and willing to go the extra mile for a client. As a result they offer a wide range of services which are professional, responsive and competitively priced.Working Hours :Monday - Friday, 9.00am- 3.00pm.Skills: Communication skills,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
The role of a Business Administration Apprentice within BAE Systems Submarines involves a wide range of activities that support the efficient running of the many departments throughout the business.
This can include:
Undertaking a range of clerical and administrative duties within a department to ensure the smooth running of the department. Processing documents and information received from a range of sources and managing the data within company systems
Collating and extracting data and producing routine reports, schedules, summaries and letters for internal circulation or for customers and suppliers. Identifying and undertaking initial investigation into discrepancies and shortages relating to products or services, this could involve statistical information, document control or physical stock control
Dealing with internal stakeholders, customers and suppliers and exchange information in order to clarify a situation, e.g. placing orders, arranging appointments, deliveries, etc. Obtaining and verifying data including carrying out checks and obtaining authorisation for finalising documents
Maintenance and storage of technical documentation, keeping filing systems up to date to ensure traceability so that information can be readily retrieved
Having a clear understanding of Health, Safety & Environment (HS&E) requirements within the workplace and proactively facilitate any health and safety actions in support of a compliant office environment
The role will also encompass the processing, manipulation and maintenance of technical documentation to ensure swift and accurate traceability using the relevant document management systems
The role will involve four placements working in a variety of different functions across our major programmes. Developing skills such as:
Planning & Organisation - The ability to plan and organise multiple tasks in defined timescales and effectively manage changes to plans
Creative problem solving - Ability to understand what is happening in our environment, identify problems or issues and searching for original solutions that go beyond conventional thinking to ensure you achieve the desired outcome
IT Literacy - Knowledge and ability to utilise computers and related technology efficiently to maximise performance in your role. Appropriately and effectively use IT tools to access, manage, integrate, evaluate, create and communicate information i.e. Microsoft Office: PowerPoint, Outlook, Excel, and Word.
Training:Business Administrator Level 3.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Approximately 95% of apprentices choose to stay on with us. As a global business there are a world of opportunities - whether you decide to stay in the UK or explore an overseas role.Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmedSkills: Communication skills,Organisation skills,Team working....Read more...
Provisioning Agents are responsible for provisioning new services for customers, providing walkthroughs and guidance to allow customers to use Gradwell products and services without issue. You will also be required to provide administrative support to the provisioning team and new customers, including (but not limited to) provisioning broadband circuits and importing telephone numbers to the Gradwell platform.
You will also be required to complete the handover of new customers, to our BAU support channels, ensuring that the customer has all the information at their fingertips, so that they can effectively utilise services provided by Gradwell.
This is a customer-centric role at the heart of Gradwell’s Service operations. You’ll be well-organised with a great attention to detail, with a passion for customer service. Excellent communication skills (written and verbal) along with a keen problem-solving attitude.
Processing of provisioning activities including lines and connectivity, submitting number ports and performing associated administrative tasks
Managing and processing additional work requests using our ticket-based CRM, liaise, co-ordinate and maintain relationships with carriers and suppliers
Support, co-ordinate and maintain relationships with internal teams
Update and maintain provisioning documentation and system
Provide regular communication and support to customers via email, telephone
Carry out customer service tasks to support the wider team when needed
Operate to set SLA targets
Training:Business Administrator Level 3.Training Outcome:We have career models mapped out for all teams starting from entry levels through to senior positions in the company. We fully invest in our people ad promote from within whilst supporting them with all the necessary training and development to align to their career goals.Employer Description:Gradwell Communications Ltd is a leading provider of cloud communications solutions, dedicated to helping businesses of all sizes enhance their communication capabilities. Founded in 1998, Gradwell has been at the forefront of delivering innovative cloud technology, developed in-house by their expert team.
Gradwell offers a comprehensive range of services, including their proprietary business phone system (Wave), SIP trunking, and award-winning unified communications solutions that integrate seamlessly with platforms like 3CX and Microsoft Teams. Their portfolio also includes business mobile and connectivity options, designed to support the diverse needs of modern businesses.
With a strong focus on customer satisfaction, Gradwell is committed to understanding the unique needs of each client, providing tailored solutions that empower businesses to communicate more effectively. Their acquisition of The Technology Group in 2021 has further strengthened their position as the largest 3CX partner in EMEA, expanding their product offerings and technical expertise.
Gradwell’s mission is to build long-term relationships and solve business challenges through effective communication solutions, ensuring that their clients can make the right conversations happen.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Problem solving skills,Team working,Willingness to learn,Interest in IT industries,Excellent customer service,Written communication skills,Good level of accuracy,Ability to use initiative,Manage own workload,Can do attitude,Technical skills,Time management skills....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Project Administrator is responsible for managing all facets of a project's administrative duties for TremCare, TremSource and OLI. This includes managing payables, customer billings & receivables, field resource & customer communication. This individual displays a high degree of professionalism, organization and cooperation with customers, field and internal personnel. This position partners with the Sales Rep, Field Technicians and internal departments such as IT, Finance/Accounting, Sales, Accounts Payable, Credit and Product
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Set up orders and complete all required steps, including the review of job information, follow-up with sales representatives, verify information in SAP, set up equipment record(s), create inspection schedules, and calculate hours allowed per inspection Prepare quotes based on information provided by the Sales Representative Prepare TremCare Agreement, selecting the correct document based on what was sold Finalize: Verify all paperwork has been received, update SAP, assemble reps/customer's package, prepare necessary correspondence, and route to appropriate parties Handle TremCare orders running through General Contracting Handle any changes to document after issuance (including ownership changes) Review job margins, provide renewal pricing and process renewals Prepare accurate and specific customer invoices, enter vendor invoices, contracts, daily invoices, and track job progress Investigate and help resolve credit issues Provide Maintenance Plan/Service Order Assistance for Production Group as needed Implement process improvement, streamline formats, and help in designing/suggesting procedures to reduce redundant paperwork and data entry Develop and maintain effective working relationship with team members, managers and personnel in internal departments whose functions directly and indirectly impact the service level to customers Act as liaison with accounting, field resources, sales force and contractors assisting with questions pertaining to various services Develop and maintain effective working relationship with team members, managers and personnel in internal departments whose functions directly and indirectly impact the service level to customers Build strong relationships with sales force, vendors, contractors and customers through professional demeanor, and timely and accurate handling of daily administrative duties that impact these persons Learn and understand services provided Create Leak Repair Service Orders, log information into Dispatch System and prepare billings
EDUCATION:
Associates degree preferred, or must have equivalent work experience
EXPERIENCE:
Must have at least three years prior experience in a similar role involving customer service and/or admin support function in a sales or technical field environment. Prior experience with billing, A/R, A/P functions required. Must have experience in a fast-paced office environment.
OTHER SKILLS AND ABILITIES:
Ability to manage multiple priorities, effective Team Player, self motivated, quick learner Exceptional organization skills Strong data entry skills Ability to anticipate and identify problems and strong initiative in problem solving Superior communication skills with the ability to read, write and communicate fluently in English High degree of flexibility requiring excellent customer service skills and orientation Proficient in spreadsheet, word processing and database necessary Knowledge of SAP a plus
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
> Processing hire requests, coordinating delivery/collection of hire vehicles.
> Raise purchase orders for hire, damage and repairs
> Maintenance of commercial vehicle database;
Add new hires/remove off-hires from weekly supplier report
Key in details from commercial vehicle logs including driver name and mileages
Ensuring drivers detailed on vehicle logs are duly authorised to drive company vehicles
Liaise with hire company to ensure vehicles are serviced and maintained in accordance with manufacturer intervals
Produce and distribute hire reports for divisional review.
> Upload monthly IRFS Data
> Update motor insurance database (MID) with weekly on/off-hires
> Liaise with hire company to resolve vehicle breakdowns and vehicle replacements to minimise operational disruption.
> Maintenance of approved driver database;
Ensure driver mandates are in date, monitor and action licence changes and endorsements
Process new driver approval, input licence data to online licence check system ensuring driver submits appropriate approval to verify relevant category held for the vehicle type to be driven
Ensuring drivers sign acknowledgement of the driver handbook,
Conduct periodic data cleanse, removing leavers for the approved drivers database.
> Driver Training:
Ensure all employees driving on company business complete online risk assessment
Allocate/monitor completion of additional training modules assigned following speed reports and accident data
> Grey Fleet:
Check all mileage claims to ensure drivers are authorised, have provided correct documentation and the correct rate has been claimed,
Upload mileage data for environmental reporting
Ensure driver have appropriate business cover on motor insurance and vehicle is appropriately maintained by checking online MOT status
Ensure Business Mileage from is update periodically inline with HMRC rates
> Check hire invoices to ensure rates and job numbers reconcile with commercial vehicle database
> Monitor and action MOT and RFT requirements for any owned vehicles
> Tolls, Tunnels and Congestions Charging
Monitor on/off hires for the addition/removal of vehicles on relevant accounts
Ensure all accounts are regularly toped up to avoid PCN’s
> Process PCN’s and notices of prosecution, making payment and liaising with payroll department to ensure amount is deducted from driver’s wages, uploading and hyperlinking to Fines spreadsheet.Training:Business Administrator level 3 apprenticeship standard
Level 2 functional skills in Maths and English if exemptions are not heldTraining Outcome:The role is intended to develop over time and ongoing training will be provided.Employer Description:KAEFER Ltd is a multi discipline contractor operating across the UK and Ireland.
The role is based in Jarrow.Working Hours :08.00am to 4.00pm Monday to FridaySkills: Communication skills,IT skills,Organisation skills,Problem solving skills....Read more...
Greet patients and visitors to the practice and make sure reception area is kept tidy at all times. Ensure that patients book themselves in and visitors are signed in
Create and update the appointment book under the supervision of the Reception Manager
Extract patient’s records if requested and prepare any other papers needed for the Consultation or Medicals
Run the surgery appointment system effectively
Answering incoming telephone calls, ensuring calls are documented and redirected accordingly and placed in operation at the end/beginning of each day
Follow up patients who do not attend for their appointments.
Take appropriate details from patients wishing to register with the practice and provide appropriate information about the practice
Use generic email for communication to others as requested by the Doctors, or a senior member of staff, dealing with urgent matters immediately
Accept and register patients in accordance with practice procedures and update patient demographic information when changes are identified
Advise patients of relevant charges for private services, accept payments and issue receipts
Take requests for prescriptions accurately and enforce the repeat prescribing policy
Ensure infection control procedures are maintained with regard to cleaning of the reception and waiting areas
Complete referrals to the district nurse team under the supervision of the GP
Issue and supply prescriptions and distribute accordingly (EPS)
Support the reception manager with producing leaflets, newsletters etc
Attend all meetings and complete all required training
Frank posts appropriately, keep the postbook updated and take post when required
Read code data on the emis clinical system
Scan routine correspondence to patient records
Update death registers and follow up next of kin following bereavement
Control patient access to online medical records and accept records coming in to the surgery
File medical records accurately
Be prepared to carry out relief duties that may be required at times of sickness, leave or other times of staff shortage in the practice. All relief work will be paid
Cooperate in all matters with other members of the Practice Team, with a view to ensuring a happy atmosphere, greater job satisfaction and, above all, ever-improving patient care
Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures
Training:
Level 3 Business Administrator Apprenticeship
Functional Skills in English and/or maths if required
Training is delivered in the workplace - details will be made available at a later date
Training Outcome:
Possibility of a permanent position on completion of the apprenticeship
Opportunities for career progression within the practice
Employer Description:We currently have 15,000 patients with a clinical team of 4 GP's, 2 Pharmacists, 4 Advanced Nurse Practitioners, 6 Practice Nurses, 1 Phlebotomist, 1 Health Care Assistant and an admin team of 19. We are a teaching practice and accommodate GP registrars/medical students. The practice works closely with the Keele Research Team and participates in several local research studies during the year.Working Hours :Monday - 9am – 6pm
Tuesday - 8am – 5pm
Wednesday - 12.30pm – 6pm
Thursday – 8am - 1pm
Friday - 8am - 6:30pm.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative,Confidentiality,Empathy,Willing to learn,Motivated,Determination....Read more...
