Administrator Jobs Found 433 Jobs, Page 18 of 18 Pages Sort by:
Faculty Office Management Degree Apprentice
We are seeking to appoint a highly motivated, well organised, professional administrator with excellent communication, literacy, numeracy, and IT skills to support Study Programmes at Abingdon & Witney College. Interviews will be on the 14th August 2025 Study Programmes is made up of the 16-18 English and maths curriculum and Futures. Futures is for 16-18 learners and includes our cross-college core tutorial programme, T Level and transition programme design and implementation, work experience and industry placements. Study Programmes contribute towards the overall experience for 16-18 learners and supports students as they prepare to progress to their next steps which may be another college course, University and/or relevant employment. The work of Study Programmes is extremely rich and varied, and you must have a flexible approach to work whilst maintaining the ability to prioritise and meet challenging deadlines. The successful applicant will be able to thrive in a very busy environment and provide a high level of administrative support, including diary and email management, organising trips and events, helping to co-ordinate interviews and open days, placing orders, communicating with stakeholders such as parents, students, and employers. You will be trained to carry out the following duties: Managing financial processes on behalf of the Faculty on a day to day basis. Managing student trips/residential processes. Managing and prioritising Head of Faculty email inbox. Managing Faculty Management diaries. Organise appointments and diary. Managing Faculty events, social media accounts and co-ordinate Faculty O365site. Provide secretarial and administrative support to the Head of Faculty, sometimes of a confidential nature, as necessary. Co-ordinating Faculty Learner Voice. Co-ordinating Faculty disciplinary processes. Co-ordinating interview days relating to vacancies in the Faculty. To complete tasks following agreed procedures, to a high standard, and to meet deadlines. To prioritise work according to the guidance of the Head and Supervisors working in the area. To demonstrate a customer focussed approach at all times. Liaise and manage work with other Senior Managers within the business. Categorising mail and telephone calls and other communication. The college reserves the right to amend the job description to reflect changes in the duties of the post, commensurate with the grade of the post. Training:This degree-level apprenticeship will earn you a BA Hons Degree in Business and Management Practice with Oxford Brookes and Abingdon & Witney College. Apprentices will learn how to supervise or manage teams of people, including effective communication and decision-making skills, information technology skills, and techniques for leading and inspiring team members. Apprentices will develop leadership skills, including self-management, coaching and mentoring, relationship building, and negotiation and influencing skills. The delivery model of the apprenticeship will be; work-based training, term time day release for three years and off the job training will account for at least 20% of an apprentice’s time at work. The course content is: Year 1 modules: Introduction to Marketing Digital Information for Business Managing Business Operations Internal and External Customer Communications Business and Management Concepts Personal Development Accounting for Business Year 2 modules: Managing Work Performance Business Project Business and Finance Human Resource Management in Practice Project Management Strategic Management Developing Managing Capabilities Year 3 modules: Managing Quality and Risk Work Based Project Leading and Managing Change Developing Self and Others Strategic Futures, Insight and Design Year 4: Development of portfolio, including 360 degree feedback. Apprenticeship standard Chartered manager degree apprenticeship Training Outcome:This role may become permanent for the right candidate, with lots of potential for future careerprogression, personal development opportunities and further training.Employer Description:Abingdon and Witney College is one of the major providers of further education in Oxfordshire. We have an excellent reputation for high quality courses, with student retention and achievement above national norms. Abingdon and Witney College is within the top 10% of colleges nationally and currently number one in the country for 16-18 year old apprenticeship timely success.Working Hours :Monday - Thursday - 8:30zm - 5pm Friday - 8:30am - 4:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Analytical skills,Team working ....Read more...
Business Administrative Assistant Apprentice
Updating and maintaining the company database. Using suppliers’ systems to update customer information. Managing and running remote servicing software of customers alarm systems and mailing out customer reports. Handling Correspondence via post and e-mail. Interacting with customers and employees, answering phones, directing calls, and managing communication between different departments and management levels. Assisting with project planning, organisation, and execution. Building and maintaining positive relationships with customers and colleagues. Identifying and addressing issues related to office operations, communication, or other administrative tasks. Suggesting and implementing improvements to office procedures and workflows. Use of programs such as Word and Excel. Being flexible and willing to take on a variety of tasks as needed by the business. Essential Skills Computer Literacy & Tech Savvy. Confident use of software such as Microsoft Word and Excel. Ability to learn and use specialist systems (e.g., supplier platforms, remote alarm servicing software). Comfortable handling digital databases, spreadsheets, and customer communication tools. Strong typing, formatting, and data entry accuracy. Administrative & Organisational Skills. Excellent attention to detail when updating databases or preparing reports. Ability to handle correspondence (email/post) professionallyStrong time management to juggle tasks, deadlines, and ad hoc responsibilities. Capable of supporting project planning and execution. Communication & Interpersonal Skills. Clear, polite, and professional phone manner. Skilled at writing professional emails and letters. Confident when liaising with internal teams and external customers. Able to relay messages and coordinate across departments effectively. Customer Service Orientation. Friendly, patient, and helpful personality when interacting with customers. Proactive in resolving queries or escalating issues appropriately. Able to build and maintain rapport with both customers and colleagues. Problem-Solving & Initiative. Keen attention to spotting process inefficiencies and suggesting improvements. Ability to resolve common office and communication issues independently. Willing to take initiative and contribute to better workflows. Flexibility & Adaptability. Willing to handle a mix of routine and varied tasks, Comfortable working in a dynamic environment where priorities may shift. Ideal personal Qualities Friendly and approachable – someone who customers and colleagues feel comfortable speaking to. Tech-comfortable – not just "can use a computer" but actively enjoys digital tools. Reliable and trustworthy – respects confidentiality and follows through on tasks. Proactive – spots what needs doing and takes action without being told. Detail-oriented – notices errors, double-checks information, and keeps records accurate. Team player – happy to pitch in wherever needed and collaborate smoothly. Positive attitude – remains upbeat and solution-focused, even when things get busy. Training:Level 3 Business Administrator apprenticeship standard, including Functional Skills if required. There will be just one day college attendance required for an Induction/Initial Assessment Day. The course will then be delivered in the workplace only. Comprehensive training will be provided to ensure the apprentice is fully equipped to carry out all duties effectively. You don’t need much prior experience — just a great attitude and willingness to learn. We’ll provide all the training you need.Training Outcome:This apprenticeship is designed to be the first step into a long-term career in administration and business support. Once completed, there may be opportunities to move into a permanent Administrative Assistant position within the company, or to take on more responsibility in areas like customer service, office coordination, or operations support.Employer Description:On Call Group is a dynamic, people-focused security company based in Wolverhampton. We provide installation, monitoring, and maintenance of alarms, CCTV, and medical-alert services to more than 20,000 residential and business customers across the UK. Under the leadership of Michael Vry, Lee Hosking, and Mark Bennett, we’ve grown through 15 acquisitions while maintaining a strong culture of customer care and employee development. Our forward-looking ambition includes expanding regionally through further acquisitions, investing in staff training—including technical and customer service—and enhancing our services through modern technology integrations. It’s a great place to work because we genuinely invest in our people, celebrate real-life impact stories (like helping someone in a medical emergency within minutes), and maintain an open, supportive atmosphere.Working Hours :Monday to Friday 9:00am to 5:00pm, 30 minutes lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Computer Literate,Flexibility,Adaptability,Friendly,Approachable,Reliable,Trustworthy ....Read more...
Payroll Specialist Apprentice
You’ll play a hands-on role in maintaining up-to-date records, reconciling accounts and providing clear, proactive support to employees. Working closely with the Payroll Manager and People & Culture Team, you’ll ensure a seamless, compliant, and people-focused payroll experience. Duties include: Process monthly payrolls in accordance with internal policies and UK statutory requirements Maintain and update payroll records (e.g. new starters, leavers, pay changes, and benefit adjustments) Ensure payroll compliance with HMRC, pension schemes, and relevant employment legislation Prepare and submit all required payroll tax filings and statutory reports Reconcile payroll accounts, investigate variances, and resolve discrepancies Respond to employee queries on pay, deductions, pensions, and tax with professionalism and care Produce monthly and ad hoc payroll reports for internal stakeholders and auditors Stay current with changes in payroll laws, best practices, and reporting requirements Support process improvements and system enhancements to drive payroll efficiency Training:The Payroll Administrator standard is delivered in two elements; the CIPP (Chartered Institute of Payroll Professionals) knowledge units and work-based projects designed by the provider to meet employer needs. The knowledge units outlined below are delivered via the CIPP online learning platform: National Insurance PAYE Statutory Sick Pay (SSP) Statutory Parental Leave Statutory Deductions You will complete a knowledge check at the end of each unit, which will test your skills. The projects issued by the provider are as follows: Business and Customer Awareness Payroll (Core) Payroll (Pensions for payroll) Payroll (Technical) Regulation and Compliance Systems and Processes The last three months of the qualification will entail completing the following as part of the EndPoint Assessment: Multiple-Choice Role Simulation Professional Discussion Training Outcome:Opportunity for a full-time position within the team upon completion of the apprenticeship programme.Employer Description:At MAB we value different experiences and perspectives which adds diversity and value to our culture. As an equal opportunities employer, we are committed to creating an environment where everyone feels welcomed, included and heard for who they are. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us. ESG Responsibilities Our ‘DNA’ Values are at the heart of everything we do. They underpin our culture and influence the decisions we make and the actions we take every day. By living and breathing our ‘DNA’, we meet our financial and regulatory responsibilities, as well as our commitment to our Environmental, Social and Governance (ESG) strategy. In line with this you commit to: • Be Awesome: take pride in who you are and feel safe to show it, encouraging others to do the same. • Break the Mould: think differently and shake things up, looking for opportunities to change and improve things for the benefit of our people and the communities around us, our business and our planet. • Share the Love: look out for your colleagues and unite as a team. • See Things Through: do what you say you will, checking in along the way, to make sure you’re on the right track. You will ensure that your team knows and understands the regulations and ESG priorities that are relevant to them, so there is a clear expectation of what’s required of them in their role. • Use Your Voice: talk openly and listen, so we’re all in the know. • Deliver Wow: you know who your customer is and make sure you achieve the right outcomes for them – using your expertise to achieve brilliance, often going the extra mile to do so. You set high standards for the quality of your own work and have conversations with your teammates and colleagues to ensure that the same high standards are met, always acting with integrity, due skill, care and diligence. Across our business, regardless of whether you deal with customers directly or indirectly, we all play a part in the customer journey, and as such you have a duty of care to fully understand and embrace our commitments to Consumer Duty.Working Hours :Monday to Friday, 9am to 5pm. 3 days a week in the office, 2 days working from home (including your online delivery day for the apprenticeship training).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Initiative,Non judgemental,Highly trustworthy ....Read more...
Customer Service Administrator
Customer Service Administrator Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how. Job purpose:To provide an exceptional customer service, converting opportunities into sales and supporting customers through the entire ‘I Holland’ process. To liaise and coordinate with agents, sales staff and internal departments for both Tooling and PharmaCare Products, paying extreme attention to detail to create accurate documentation and avoid mistakes. The Companies ‘Core Values’ are always worked to and in mind. Principal duties & responsibilities• To coordinate all activities between agents/customers and I Holland Ltd.• To fully understand customer requests and requirements, both on Tooling and PharmaCare range.• To provide timely and accurate quotations and supporting information and correspondence to customers.• To collate all necessary information, drawings, correspondence, etc., to ensure order 'story' is complete.• To enter quotes and orders accurately into the computer system.• To facilitate all customer samples/drawings.• To administer and archive all relevant information according to procedure.• To provide ongoing and helpful support to all customers, being proactive and advising, where necessary, of any problems.• To log concerns raised as a Case within the CRM system, including all necessary details for the team to evaluate.• To assist with cover for reception when required.• To support colleagues by sharing workload when appropriate or requested to do so.• To adhere to all policies and procedures, particularly the ‘Contract Review’.• To work within all Health and Safety, environmental and other company regulations.• To attend meetings as and when required with a proactive approach. Key performance indicators in line with core values• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.Compliance with all policies, procedures, and safety rules & regulations. Nature and Scope:As part of the administration team, professionalism, self-motivation, and initiative will be required at all times, as well as flexibility of hours based on workload. Supervision will be given as required. Key Performance Indicators:• High responsiveness to customer requests. Quotations and sales orders are entered in a timely manner with no mistakes. Sense over ownership of the process.• Communications with customers are proactive, professional, and always conducted in a positive way.• Customer files, customer cards and market instructions are complete and maintained.• Accounts records in Navision and the CRM system are clear, concise, and complete in accordance with internal policies.• Attendance to training sessions to be able to apply up-to-date knowledge of products.• Accuracy of information provided (reduce customer complaints, scrap and rework due to administration).• Neatness/organisation of the work areas.• Quality of communication - written and verbal is clear and concise. Computer literacy.• Assist with training new recruits to the department Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions, agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory. Job Type: Full-time - Hybrid Pay: £24,804.00-£25,759.50 per year depending on experience Benefits:• PRP – Profit-related pay• Company pension• Cycle to work scheme• Employee discount• Free flu jabs• Free parking• On-site parking• Referral programme• Store discount• Work from home Schedule:• Flexitime• Monday to Friday• 3 days in the office & 2 Days WFH (once fully trained) Experience:• Administrative: 2 years (required)• CRM software: 1 year (required) Work Location: Long Eaton, Nottingham NG10 2GD Click 'Apply' to forward your CV. ....Read more...
IT Support Apprentice (University of Cambridge)
A successful applicant will be able to learn new skills rapidly, be motivated to keep searching for solutions, and is able to communicate them well to a diverse audience. While you learn how ICT works from the course provider via classroom teaching and online learning, we will provide practical learning to use these skills and knowledge. The Helpdesk Manager will support you in your role and practical learning, and with the Computing and IT Manager, will supervise your course learning, which is on top of the support you will receive from the course provider. Job Description: An Information Communication Technician Apprentice typically works as part of an IT team to resolve standardised requests like software update installations, network patching requests, ensuring people have the IT equipment they need to do their work and installing operating systems. This includes mini projects like creating a new script, or assisting in the deployment of new software, services and servers. Working with internal customers, providing IT Support directly or communicating updates of ongoing requests will be part of the daily activities. Your duties and responsibilities in this role will consist of: Formal Training and Shadowing: Attending an applicable apprenticeship course is required to succeed in the apprenticeship as well as to learn how to perform the other duties outlined for this role. Part of the learning course will be to shadow existing IT staff and learn from guides and instructional videos. Providing general support: Receiving requests via tickets, phone, emails, teams, or in person and providing first-contact support. During this task, proper communication, documentation, and escalations within the ticketing system need to be achieved. Problem management: Investigation of problems in systems, processes, and services. Implementation of agreed-upon remedies and preventative measures. Application support: Investigation and resolution of issues relating to applications. Providing user support for specific applications including new user guidance. Provisioning IT equipment: Processing new equipment and installing/configuring them for deployment to the requester. Standardised procedures need to be followed when creating user accounts or installing certain software packages. Provisioning Network connectivity: Configuring existing network ports for correct network activity when equipment is moved, or new equipment is connected. IT Infrastructure: Carrying out agreed operational procedures of a routine nature. Performing maintenance, installation, and problem resolution including checking notifications and reading logs. Training:Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician. Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors. Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Information Communication Technician apprenticeship: Microsoft Certified Azure Fundamentals (AZ-900). CompTIA IT Fundamentals+. Certiport IT Specialist NetworkingMicrosoft Certified Azure Administrator Associate (AZ-104). Key areas covered are: Support Technician Maintenance or repair of systems faults. Support for the roll-out of installation and commission of new systems or upgrades. Network Technician Installation and commission of networks. Maintenance or repair of network equipment. Installation, configuration or maintenance task on either ICT related hardware or software. Digital Communications Technician Installation and commission of telecoms networks. Maintenance or repair of telecoms network equipment. Installation, configuration or maintenance task on either ICT related hardware or software. Training Outcome: Appointments will be made on a fixed-term basis for a period of 18 months. Appointments will be subject to satisfactory completion of a three probationary period. Employer Description:The University of Cambridge is a confederation of Colleges, Faculties and other institutions. This position is in the Faculty of Mathematics, which is associated with the School of Physical Sciences. The Faculty of Mathematics has two departments, namely Pure Mathematics and Mathematical Statistics (DPMMS -https://www.dpmms.cam.ac.uk/) and Applied Mathematics and Theoretical Physics (DAMTP - https://www.damtp.cam.ac.uk/). The faculty is responsible for ensuring the provision of appropriate instruction and adequate facilities for research, for preparing the teaching programme, and for ensuring that the teaching given is of a high standard. Many of the Department's endeavours rely on a diverse range of IT services. As an Apprentice of the Maths IT Helpdesk, you will follow a level 3 qualification study on supporting and maintaining IT services and put this into practice for our faculty.Working Hours :Monday - Friday, shifts to be confirmed. Supportive of hybrid working.Skills: Communication skills,Team working,Initiative,Computer literacy,Problem-solving skills,Independent,System admin knowledge,Knowledge of computer assemble,Enthusiasm for Technology,Interacting with people ....Read more...
Junior IT Engineer Apprentice (Optionbox)
At Optionbox, we provide comprehensive IT services to a wide variety of customers, from sole traders to organizations with up to 300 users. We pride ourselves on delivering responsive, high-quality support across Microsoft 365 environments, on-premises and hybrid Active Directory setups, and full network installations. Our growing team values initiative, curiosity, and a customer-first mindset. Position Summary: We are looking for a passionate and eager-to-learn Junior IT Engineer to join our team in an apprenticeship or entry-level capacity. You don’t need a solid foundation of professional experience, but you must demonstrate a genuine enthusiasm for information technology — whether you’ve built your own PC, helped friends or family with IT issues, tinkered with networks, or explored IT projects in your own time. You will work alongside senior engineers to gain hands-on experience supporting our diverse customer base, which ranges from single-person businesses to organizations with 300 users. You’ll help deliver IT support and services including Microsoft 365 administration, on-premises and hybrid Active Directory environments, network installations, and more. Desirable (not required): Any prior hands-on IT experience through work, internships, volunteering, or personal projects. Relevant IT studies or certifications (e.g., GCSEs, college-level IT courses, CompTIA IT Fundamentals). What We Offer: A supportive and experienced team ready to help you grow your skills. Structured on-the-job training with opportunities to progress toward certifications. Diverse, hands-on experience working with modern cloud and on-premises technologies. Competitive apprenticeship salary and benefits package. Opportunities for a permanent role and career development upon successful completion of the apprenticeship. Your duties and responsibilities in this role will consist of: Key Responsibilities: Learn to administer and support Microsoft 365 and Active Directory environments, including Exchange Online, SharePoint, Teams, and related services. Help install and configure network equipment such as routers, switches, and wireless access points. Provide first-line IT support, escalating issues as needed to senior team members. Assist with telephony systems and broadband installations for clients. Accurately document solutions, configurations, and procedures. Deliver excellent customer service to a wide range of clients, from sole traders to larger organisations. Take part in ongoing training and learning to develop your IT skills. Training:Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician. Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors. Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Information Communication Technician apprenticeship: Microsoft Certified Azure Fundamentals (AZ-900) CompTIA IT Fundamentals+ Certiport IT Specialist Networking Microsoft Certified Azure Administrator Associate (AZ-104) Key areas covered are: Support Technician Maintenance or repair of systems faults Support for the roll-out of installation and commission of new systems or upgrades Network Technician Installation and commission of networks Maintenance or repair of network equipment Installation, configuration or maintenance task on either ICT related hardware or software Digital Communications Technician Installation and commission of telecoms networks Maintenance or repair of telecoms network equipment Installation, configuration or maintenance task on either ICT related hardware or software Training Outcome:Full time job at the end of the end of the apprenticeship with a clear and negotiable 5-year progression plan for moving up within the company.Employer Description:We’re Optionbox — an IT managed services provider based in Leeds, supporting businesses across Yorkshire with everything from broadband and phones to full IT solutions. We’re a friendly, down-to-earth team that prides itself on great customer service — in fact, our engineers answer calls in just 8 seconds on average! We also care a lot about the planet. For every subscription, we plant a tree, and we help our clients make greener choices by recommending energy-efficient tech, offering tips to reduce their carbon footprint, and sharing useful advice in our sustainability newsletter. At Optionbox, we combine technical know-how with a people-first approach. It’s a great place to learn, grow, and start your career in tech.Working Hours :Monday to Friday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Passion for IT,IT support skills,Eagerness to learn,uUderstanding of IT concepts,Punctual and reliable,Professional and courteous,Takes ownership,Adaptable ....Read more...
Assistant Estimator
About the Company Our client is a well-established and experienced construction subcontractor with over 20 years of delivering quality services across commercial projects throughout the UK. They are a down-to-earth, close-knit team who value trust, professionalism, and a grown-up, supportive work culture.As they expand due to increasing work orders, they are looking to hire a Construction Administrator / Assistant Estimator to support their team and contribute to the next stage of their growth. Key Responsibilities Support the Quantity Surveyor and Estimator with daily tasks. Assist in preparing contracts, bills of quantities, and pricing documents. Contribute to the preparation and submission of tenders. Conduct general administrative duties and data entry. Handle inbound and outbound phone communications with clients. Help maintain and build strong client relationships. Requirements Previous experience in a construction-related role or a genuine interest in construction with a desire to learn and progress. Strong numerical and literacy skills. Proficiency in Microsoft Excel, Word, Adobe, and DocuSign. Excellent written communication, editing, and proofreading skills. Understanding of the quoting and tendering process within the construction industry. Confident phone manner with the ability to represent the company professionally. High attention to detail and accuracy. Analytical and curious mindset. What We’re Looking For A motivated individual who wants to grow in the construction industry. Someone who thrives in a collaborative and supportive team environment. Ideal for a candidate with a couple of years’ experience looking to build on their skills in estimating, tendering, and project support. To Apply: Please submit your CV and a brief cover letter outlining your interest and relevant experience. Aqumen Business Solutions is acting as an Employment Agency in relation to this vacancy. ....Read more...
Project Support Officer
About YouAre you a strong administrator?Do you like to help people feel connected?Can you use your communication techniques to help us deliver our objectives? If so, read on......You will provide effective front line customer care and support. To deal directly with customer enquiries, giving help and advice as appropriate.You will undertake desktop research information for subsidence claims and reported surface hazards and forward this to the Principal Project Manager in order to determine liability of all new claims and incidents. Using your expertise and knowledge, you will set out, maintain and report progress on the teams’ project plans and programmes.To support the teams you will compile orders (i.e. fencing, services searches, investigation and treatment works) and correspondence on behalf of Project Team Members. You will liaise with contractors on behalf of the Project Team.Above all you’ll be self-motivated with excellent communications and engagement skills, with experience of managing customer and stakeholder expectations with the ability to remain calm to provide customer confidence and trust.You will gain valuable project support experience with a varied day, every day. Speaking with a range of people across the UK coalfield you will understand and learn the issues arising from historic coal mining operations. About The RoleYou will answer customer queries regarding coal mining related issues which include answering the hazard line and logging incidents for subsequent investigation. You will undertake desktop research to determine at an early stage whether the Mining Remediation Authority may be responsible for any damage.You will draft and issue communication documents to stakeholders on behalf of the project management team. This includes the correct filing of these documents on the local project management system.Working collaboratively with other Mining Remediation Authority departments, you will provide administrative and technical support to the project management team in dealing with coal mining related issues from conception to project closure. This will include, raising orders and payments to contractors and stakeholders alike.The role needs you to actively promoting the organisations equalities, diversity and inclusion ethos through messaging, products and events. We don’t expect candidates to meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!To find out more about the role, take a look at the job description. Role location: Hybrid working (on average 2 days working out of our Mansfield office) Schedule:Application closing date: 20th July 2025Sifting date: 21th July 2025Interviews: w/c 28th July 2025(If you are unavailable on these interview dates, please make us aware and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.About Mining Remediation AuthorityOur benefits: A cutting-edge pension scheme with an impressive employer contribution rate of approximately 28.97%.Experience our values-based recognition scheme that celebrates your contributions.Flexibility in working patterns, whether it's full-time, part-time, or compressed hours.Embrace flexible working arrangements tailored to your needs.Enjoy a generous holiday allowance of 27.5 days annually, plus the flexibility to add 6 extra days to that, alongside 8 public holidays.Benefit from a comprehensive parental leave policy with 26 weeks of full pay (subject to eligibility).Get support to further your professional qualifications and payment for one annual professional subscription.Access a free, confidential Employee Assistance Programme to support your well-being.Unlock exclusive employee discountsEnsure your well-being with an annual health check and receive £15 monthly towards well-being activities.Enjoy the convenience of on-site free parking, along with complimentary tea, coffee, and soft drinks at our Mansfield office.Working with us:We offer different ways to work flexibly, and the following types of flexibility are usually possible: job share, flexible hours, working from home for part of the week and compressed hours. Please feel free to talk about what flexibility means to you at your interview.With a genuine commitment to flexible working, we believe that work life balance is incredibly important.Who we are:Here at the Mining Remediation Authority, we really are a great team to work with. We’re united in our passion and commitment to make a better future for people and the environment in mining areas.We carry out a wide variety of essential services from responding to coal mining hazards, to keeping everyone and everything safe from mine water pollution.We are excited about what our future holds. Our work is helping to develop a new sustainable source of renewable energy for the UK. By harnessing the energy from mine water heat, we hope to play a key role towards helping the UK to meet net-zero emissions by 2050.We truly are a supportive organisation where we all live and breathe our values. We are inclusive, trusted and progressive in everything that we do.Equality, Diversity and Inclusion: As part of our commitment to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the minimum selection criteria who are disabled or from a minority ethnic community.We want to recruit you based on your skills and experience, and not the colour of your skin, where you come from, or who you share your life with. What’s important is that you can carry out your role effectively. That’s why, when you submit your application to us, we remove all your personal data before the hiring manager reviews your details. If you are successful and you join us, you can be confident that this is because we trust that you will be successful and can make a difference. By continuing to improve our diversity, we continue to improve our knowledge and innovation and live our values of being trusted, inclusive and progressive.If you have the skills and experience that we are looking for, but you require an alternative application form or other reasonable adjustments to apply, let us know. You can get in touch by email at Recruitment@MiningRemediation.gov.uk or give us a call on 01623 637000. ....Read more...