Vehicle Administrator Apprentice

Assist with the administration of new vehicle sales for Fiat and MG, including processing customer orders, preparing vehicle paperwork, and coordinating vehicle delivery Support the management of stock for new and used vehicles, ensuring accurate and up to date records are maintained Process vehicle registrations, vehicle inspections, and the associated documentation to ensure timely and smooth vehicle transactions Liaise with the sales team, manufacturers admin, and our own internal teams to ensure customer satisfaction throughout the sales and delivery process Assist with the preparation and presentation of reports on new vehicle stock levels, sales performance, and any key operational metrics Handle administrative tasks related to used vehicle sales, including pricing, souring and ensuring that used vehicles are correctly prepared for sale Assist in maintaining compliance with internal systems, legal regulations, and FCA (Financial Conduct Authority) guidelines regarding vehicles sales and finance Support general administrative tasks including vehicle invoicing, customer finance options and vehicle registration paperwork Participate in training and development opportunities to work towards achieving a nationally recognised qualification

Training:
Financial Services Administrator Level 3 Apprenticeship Standard You will attend training once per week either on-line or face to face with our Training Provider, Skills North East

Training Outcome:
Professional development is supported beyond the apprenticeship

Employer Description:
Richard Hardie Limited is a well-established automotive dealership in the North East of England and in 2024 celebrated 50 year anniversary. They offer a diverse range of vehicles, including new and used cars across Fiat, MG and other leading automotive brands. Their reputation for delivering exceptional customer service, alongside our dedication to vehicle quality and innovation, makes them a trusted name in the automotive industry.

Working Hours :
Monday - Friday, 9.00am - 5.00pm (1 hour for lunch)

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working