Assisting with the management of Microsoft 365, Azure, and Windows servers
Helping to monitor and troubleshoot our large-scale network, including Juniper switches and wireless access points
Supporting telephony systems, CCTV, and internal databases
Providing first-line technical support and escalating issues when needed
Assisting with Microsoft Dynamics and other business applications
Participating in exciting IT projects like system upgrades and rollouts
Documenting IT processes and ensuring compliance with security and data protection policies
Collaborating with teams across the company to deliver effective IT solutions
Training:Why choose our Network Engineer Level 4 apprenticeship?
Our Network Engineer Level 4 apprenticeship is perfect for learners that are fresh out of an IT education or already employed in the tech sector and looking to take the next step. The Network Engineer Level 4 apprenticeship programme concentrates on modern network infrastructure, advanced connectivity and advanced security. This enables learners to develop and enhance technical skills, and ensure that they have the technical grounding needed to become a skilled Network Designer, Systems Engineer or Network Administrator.
QA’s Network Engineer Level 4 apprenticeship programme enables the apprentice to:
Get equipped with the advanced technical skills needed for the role
Learn the core networking and server administration skills required to support a traditional on-premise, cloud or hybrid network
Dive deep into the management of networks, exploring network hardware and software, network services and routing protocols
Get immersed in technical content designed around real skills, aligning to and relevant to employers and the market
Combine online learning live event training and on-the-job experience to develop real world skills using cutting-edge technology
Training Outcome:
90% of QA apprentices secure permanent employment after completing: This is 20% higher than the national average
Employer Description:Kanes Foods is one of the UK’s leading manufacturers of fresh, prepared foods. Based in Worcestershire, we produce a wide range of healthy, ready-to-eat products. Founded in 1990, we’ve grown into one of the largest privately owned employers in the region, with a strong focus on innovation, sustainability, and qualityWorking Hours :Days to be confirmed
9am- 5pmSkills: Communication skills,IT skills,Problem solving skills,Team working....Read more...
Working closely with the Operations Manager and the Hire Desk Staff, along with interaction with the Operational Director, this role is all about keeping things running smoothly, providing vital administrative and clerical support, and maintaining a good relationship with customers, both internal and external to the business. The ideal candidate will be confident, assertive and resilient. They will be proficient with Microsoft Office, driven, flexible and eager to learn. A can-do attitude is a must for this role!
Key Responsibilities -
Support our Company Directors with various administrative tasks and learn from industry pros
Engage with payroll, accounts, sales, maintenance, transport, and more to resolve operational issues
Collaborate with the Hire Desk Team to keep operations seamless
Assist with project set-ups and utilise our CRS System
Plan travel accommodations and assist with purchase orders
Be the friendly voice of our company by answering calls and directing them to the right departments, or taking messages when needed
Help with raising purchase orders for equipment or services
Stay organised by handling filing and photocopying duties
Dive into other general office tasks that keep our workplace running
Southern Cranes and Access Ltd maintains the high standards that keep our team thriving. This is your chance to gain hands-on experience, learn from experienced pros, and make a real impact.Training:Comprehensive Training: Gain the skills you need to excel and advance. Mentorship Opportunities: Learn from seasoned professionals. Business Administrator L3 ApprenticeshipTraining Outcome:The intention is to offer a permanent role once the candidate has successfully completed their training.Employer Description:Southern Cranes & Access Ltd is a family-run business specialising in mobile crane and tower crane hire. Since 1997, they have been at the forefront of innovation with spider cranes, telehandlers, and powered access solutions. Serving industries like TV and film, rail, oil and gas, and construction, we operate across Sussex, Surrey, Berkshire, Hampshire, and London, delivering safe and reliable service every time.Working Hours :40 hours per week – Monday to Friday – 8am-5.30pm with one hour for lunch and one day study.Skills: Confident,Assertive,Resilient,Organised,excellent prioritisation,Driven in nature,Flexible in approach,Eager to learn,Strong communicator,Proficient in MS Office,Health and safety conscious,Self-motivated,Target Oriented,Reliable,Punctual,Team Player....Read more...
The HR Administrator plays a key role in ensuring the smooth and efficient administration of all HR-related documentation and processes, supporting both the HR Advisor and HR Manager within a small, collaborative team.
This is an administration-heavy role, requiring strong attention to detail and excellent organisational skills. You will be responsible for managing employee records, assisting with onboarding and offboarding processes, coordinating training documentation, and supporting day-to-day HR operations.
You’ll need to be comfortable multitasking and willing to take on a variety of responsibilities to support the wider HR function. The role requires someone proactive, adaptable, and confident in managing their workload, as well as stepping in to support colleagues when needed.
Strong communication skills and a team-focused attitude are essential to succeed in this role.
Tasks:
Maintain and update employee records and HR databases
Assist with onboarding and offboarding processes
Prepare contracts, letters, and HR documents
Coordinate training and track completion
Support absence and holiday tracking
Handle general HR-related queries
Schedule meetings, interviews, and reviews
Help with payroll administration tasks
Ensure compliance with HR policies and procedures
Provide admin cover for team members when needed
Support ad hoc duties where necessary
Training:
Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice
The apprentice will spend 20% of their working hours in off-the-job activities and training
On-the-job and off-the-job training will be delivered in the workplace
Training Outcome:There is potential to progress onto a permanent role within the HR team and take further qualifications after this apprenticeship.Employer Description:Skills People Group is a national provider of NVQs, programmes for the
unemployed and compliance training. We specialise in both commercial
and funded training and are proud to be nationally recognised as one of
the UK’s largest private training providers.Working Hours :Monday to Friday, 8.00am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Confidence,Sense of Humour,Proactive,Responsible....Read more...
You will join a small and flexible team, often being the first point of contact, welcoming visitors and dealing with enquiries, helping with general administration and assisting with meetings and events. Main duties will include:
Answer incoming calls, take messages, and follow up as required
Greet visitors as the first point of contact in welcoming visitors and dealing with enquiries
Operate and maintain our internal CRM systems (training provided)
Maintain both digital and physical filing/archiving systems
Proactively contribute to the smooth running of the office
Coordinate diaries and manage meeting schedules
Assist with marketing activities, including events, campaigns, website updates, and social media content
Training:The apprentice will undertake the Level 3 Business Administrator apprenticeship standard.Training Outcome:Possible full-time employment following apprenticeship.Employer Description:Energy Central Campus (ECC) is a unique partnership between the Port of Blyth, Northumberland County Council and the Offshore Renewable Energy Catapult, with a mission to create the pipeline of talent required for the expanding clean energy sector, at the same time, inspiring, training and delivering routes to employment for the local community. It is a business-led initiative in the heart of one of the UK’s largest clean energy clusters, providing a clear understanding of the skills and training needs of the sector. ECC will allow the voice of industry to shape training provisions to ensure the development of the high-quality clean energy sector workforce of the future.
ECC will deliver this vision over two phases: ECC Phase 1 - Energy Central Learning Hub (ECLH) - A new STEM education and vocational training facility, developing energy sector skills and aspirations among young people at school and college, and adults re-training for new roles. Based at the Port of Blyth, learners will develop skills in a real-world clean energy port environment.
ECC Phase 2 - Energy Central Institute -A new higher-level skills and innovation facility, developing energy sector expertise at degree and PhD levels. Creating a focal point for collaboration between energy businesses, OREC, and Northeast universities, it will develop higher-level skills and technological innovations to keep the region at the forefront of clean energy sector growth.Working Hours :Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Assist in course administration from pre-course stage through to completion and post-course. Including dealing with matters such as processing booking forms; creating the course nominal role; issuing joining instructions; confirming course resources and preparing and despatching course material, distributing feedback forms; updating customer database etc.
Communicate and liaise with customers, suppliers and staff e.g. answering telephone and email enquiries, taking messages, updating customer database, ordering office supplies, managing diaries, producing reports and analysing information etc.
Undertake general office duties such as: sorting and distributing mail and deliveries, filing, photocopying, organising internal meetings and taking minutes, etc.
Support marketing and finance functions in general administrative duties, as required.
Support the administration of assessments and qualifications including the processing of portfolio submissions; receipt, assessment process, re-submission, qualification registration, return of work, issue of certificates and updating database.
In addition to performing the above, any other reasonable activity necessary to ensure the smooth-running of the company.
Training:Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
Additional training for functional skills in English and Maths will be undertaken if needed.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administrator Level 3 qualification.
There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.Training Outcome:Upon satisfactory completion of apprenticeship, permanent employment will be considered.Employer Description:A specialist training company that provides fire safety apprenticeships, courses and qualifications throughout the UK to the Fire Service, building control, fire risk assessors and the fire sprinkler sector.Working Hours :Monday to Friday, 09.00 - 17.00.
35 hours paid hours per week, plus one-hour of unpaid breaks each day.Skills: Communication skills,IT skills,Attention to detail,Team working,Ability to work independently,Ability to work under pressure,Meet deadlines,Proactive work ethic....Read more...
Ensuring that all visitors are welcomed in a polite and professional manner, maintaining full compliance with the Visitors/Contractors On-Site Checks
General administration duties, such as preparing letters, texts and handouts
Ensure that Keeping Children Safe in Education statutory guidance underpins all interaction with visitors, contractors and agency staff on site
E-mail management and responding where appropriate
To process the school dinner systems in place within the academy
Carry out first day absence calling and report to SLT unexplained absences
On occasion may be required to accompany another with home visits
Process holiday fines
Report collation and information gathering, general administration, business analysis and any other duties as required by school management (e.g.; persistent absence monitoring)
Ensure pupil attendance is monitored and high light to SLT any areas of concern
Providing an accurate and confidential administrative service, including typing of correspondence, spreadsheets and presentations
Dealing with incoming correspondence including calls, post and e-mails in a professional manner
Hold a first aid certificate as required by the school
Assist with pupil first aid/welfare duties, looking after sick children, liaising with parents/staff etc. administering medication, when necessary, in accordance with the school policy on administering medication
Undertaking ad hoc projects
Minute taking
Training:
Business Administrator Level 3
Duration of course: 18-months
Training Provider: LMP Education (Rated No 1 Training Provider in the UK!)
All learning delivered online/remotely alongside role
Training Outcome:Possible full-time employment upon completion of the apprenticeship. Employer Description:At Rainbow we pride ourselves on having the very highest of standards of behaviour and attitudes to learning. Our children are our strength, they are proud of their school and enjoy taking an active role within the school community. On visiting Rainbow, you will see happy, friendly children who are eager to learn. It is our aim to provide our children with the best knowledge available to ensure that they are ready for the next stage of their education.Working Hours :Monday to Friday (8am to 2.30pm)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Diary & Travel Management:
Manage the Director’s calendar with proactive scheduling of meetings, events, and appointments
Organise international and domestic travel including flights, hotels, transport, visas, and itineraries
Anticipate scheduling conflicts and resolve issues with diplomacy and foresight
Communication & Correspondence:
Filter and prioritise incoming communications (email, post, phone calls), responding where appropriate
Draft, edit, and proofread documents, presentations, and reports on behalf of the Director
Maintain confidentiality and handle sensitive information with discretion
Meeting Preparation & Support:
Organise and coordinate internal and external meetings, including board meetings, client meetings, and team sessions
Prepare agendas, take minutes, and follow up on action items
Ensure the Director is well-prepared with relevant documents and briefings
Project Coordination:
Support the Director on strategic initiatives, liaising with internal teams and external partners
Track project milestones, chase deliverables, and provide status updates
Conduct research and compile information to support decision-making
Operational & Administrative Tasks:
Submit expenses, maintain files, manage subscriptions, and oversee office-related needs for the Director
Assist with HR or Finance documentation as required
Provide ad hoc personal support (e.g., private appointments, travel) if agreed
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Potential for a permanent role
Employer Description:After more than a decade of experience working in accounting and finance with some of the brilliant minds in high growth SME accounting and finance space in UK; We formed XPACT.
Adeel Khan is managing director who has lead Deloitte SME accounting team as head of business development in London which enabled him to have global vision and have vast range of experience in working with high growth SMEs in accounting and advisory. He has worked with teams in Deloitte UK, US, EU and Dubai.Working Hours :Days to be confirmed between the hours of 9.00am - 5.00pm.
Hybrid Working.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Initiative....Read more...
Opening and distributing incoming post
Covering reception: welcoming visitors and clients professionally
Answering telephone calls, forwarding calls to relevant staff and emailing
Scanning, filing, and archiving documents
Booking the boardroom for meetings and maintaining the booking schedule
Assisting with invoicing and basic finance-related admin
Preparing and sending back client records
Ordering and monitoring office stationery and supplies
Assisting with outgoing post and courier arrangements
Supporting various departments with administrative tasks
Training:
Study towards a relevant qualification, Level 3 Business Administrator Diploma
On-the-job training and mentoring from experienced professionals
Regular review meetings to track progress and development
Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Initiative....Read more...
As a Product Support Apprentice, you’ll work closely with the Head of Product as well as the Product and Sales Managers, gaining first-hand insight into how travel products are developed, promoted, and maintained. Your day-to-day tasks will include helping to manage and update product information, ensuring accuracy and consistency across both online and offline platforms.
Tasks will include:
Create and maintain products for promotion including the delivery of information into the reservations team and field sales team for distribution.
Create and maintain product features across all systems.
Deliver full product information including content, pricing and branding information accurately to the marketing team for creation.
Actively seek out new product opportunities.
Undertake due diligence for all new suppliers/products used.
Understand how to calculate prices and understand business terms in place with trade partners.
When required, input all booking details into the reservations system correctly and ensure financial information is accurate.
Support colleagues within and outside of the department with post sales related queries as necessary.
Training:This is an Apprenticeship; the successful candidate will work towards the Business Administrator Level 3 qualification, which has an estimated course duration of 18 months. This will be a work-based Apprenticeship, therefore there will be no requirement for a day release to college. You will have an allocated Assessor from an Apprenticeship training provider who will visit you in the workplace and provide 1-2-1 training, support, and guidance throughout the course.Training Outcome:After successful completion of the apprenticeship course, there will be the possibility of progressing into a full-time position within the business.Employer Description:Fred. Olsen Travel was established in 1988 with family values at its heart with a passion to create unforgettable holiday experiences. As one of the UK’s most established travel companies, we continue to provide an environment where our people can thrive, and where growth and great culture go hand-in-hand. We are proud to provide an outstanding customer service, choice and value for money through our distinct specialist areas.Working Hours :Monday - Friday 9.00am - 5.00pm with a 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills....Read more...
As a Business Admin Apprentice you will be working with the Haulage team and alongside other areas of the business.
Responsibilities are as follows:
Acting as a point of contact between the company and clients via email and telephone
Preparing and submitting quotes, orders, contracts and various other documents to clients
Provide administrative support to different departments
Maintain client files and records
Communicate with clients, suppliers, and other stakeholders via phone, email, and in person
Scheduling transportation services, planning routes, and assisting drivers
Monitoring drivers' logbook entries and performing payroll administration
Liaising between managers and drivers, as well as collaborating with other departments to optimise transportation services
Planning routes and preparing schedules, as well as tracking and reporting progress
Handling customer queries and escalating serious complaints to management
Complying to transportation regulations and company policies
Training:
Business Administrator Level 3 Apprenticeship Standard
1-day a week at college
The rest of the training will take place in the workplace
Training Outcome:
Possible progression into a full-time role at McAuliffe Group Ltd
Employer Description:50 years of pride in the job Founded in 1970, McAuliffe has established itself as a leading remediation and enabling works contractor for UK housebuilders, developers, and main contractors. As a family business, we take deep pride in what we do. Our team finds the right solution for every project, then delivers it with a level of care and quality that keeps our clients returning year after year. This service-focused spirit started with our founders Maurice and Larry McAuliffe, and continues to fuel McAuliffe to this day. We deliver projects ourselves, using our own directly employed team and in-house plant and equipment. Taking a technology-backed approach that’s at the forefront of the sector, we bring certainty to projects from land purchase, right through to onsite delivery and verification. McAuliffe is growing year on year, with offices in Wolverhampton, Manchester and London. Always available when you call, and with one of the industry’s strongest health and safety records, our brownfield experts add value at every step of your project.Working Hours :Monday - Friday, between 8.30am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Confidence,Ability to Multitask,Strong negotiation skills,Excellent telephone manner....Read more...
You’ll be proving administrative support to the team and will be learning to:
Greet visitors
Answer the telephone and deal with phone enquiries
Schedule appointments
Order supplies
Collect and sort post
Data entry using a variety of software
Use and maintain Excel spreadsheets
Use all office-based systems
Deal with email enquiries
Deliver excellent customer service
General administration tasks
Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as project management, systems & processes, business structures and so much more.
You will undertake the ground-breaking Professional Apprenticeships Business Administrator Level 3 qualification. Professional Apprenticeships hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021. They also boast the highest Ofsted rating, which only a select few training providers in the region have.
The programme is designed to mould you into a high-level, all-rounded business professional. You will learn in detail about business communication, organisation, managing change, problem solving & much more.
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:This is an opportunity for an organised, driven and articulate individual to learn key skills and establish yourself in a long-term career and grow with the organisation.Employer Description:Nebula IT is a forward-thinking Managed Services Provider committed to empowering their client community with intelligent technology solutions. Their team embodies their core values: Dedicated, Energetic, Caring, and Adaptable (A-C-E-D), striving to uphold these principles in everything they do.
At Nebula IT, their drive stems from their customers' achievements, and they are dedicated to fostering a community that educates and supports their customers' people, processes, and products.
They are a fun, friendly team and are looking for like-minded people to join the team. They are supportive, friendly and you can look forward to a wealth of benefits working with this ambitious and growing business.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
An Admin Apprentice in a GP (General Practice) surgery typically supports the smooth running of the practice by assisting with administrative tasks while learning on the job.
Reception & Patient Services:
Greeting patients and handling enquiries (in person and over the phone)
Booking, cancelling, and rescheduling appointments
Maintain, update and monitor registration database
Updating patient records accurately
Monitor patients in waiting room and advise of any delays
Clerical & Data Entry:
Scanning and uploading documents to patient records
Filing and retrieving paperwork
Inputting data onto clinical systems (e.g. EMIS)
Managing correspondence (emails, letters, referrals)
Record all DNA’S in the computerised patient notes
Administrative Support:
Supporting clinical and admin teams with day-to-day tasks
Helping organise clinics, recall systems, or flu campaigns
Printing prescriptions under supervision (where allowed)
Retrieve and re-file records as required ensuring that strict alphabetical order is adhered to
Operation of telephone system:
Receive and make calls as required. Divert calls and take messages as appropriate
Ensure that the system is operational at the beginning of each day and switched over to night service and the answer phone operational at the end of the day
Follow procedures for sending tasks ensuring that all messages are passed to the relevant person
Training:Business Administrator Level 3.
Training delivered by Access Training through a mixture of projects, training workshops and one-to-one support. Will be required to attend Access Training on a monthly basis.Training Outcome:There is an excellent opportunity to develop your skills within the practice for the right candidate who is enthusiastic and wiling to learn.Employer Description:The doctors and staff at Great Lumley Surgery are proud to offer the highest standard of patient-centred healthcare. The surgery provides many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.Working Hours :40-hours per week between 8am - 6pm, working days TBCSkills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Prioritise own workload....Read more...
We’re looking for a Technical Sales Administrator to join our small, friendly and supportive BFM Fittings team - this is pivotal role in which you’ll have a big impact. Your input to help our customers solve challenging technical problems will be invaluable. You will provide exceptional customer service by ensuring all admin tasks are completed efficiently and recommending the right equipment from our market-leading product range.ProSpare is a family-owned company. We help manufacturing and processing companies to improve efficiency, safety, product quality and sustainability through innovative engineering components and solutions. Our clients range from blue-chip multinationals to independent operations in a wide variety of industries across the UK. We take pride in offering world-class products and outstanding technical support and industry knowledge.If you’re passionate about solving real-world problems and would enjoy being part of a highly successful team, in a company that values expertise and integrity, we’d love to hear from you.Main responsibilities
Administration duties including handling phone calls, sending quotations, writing detailed emails, hosting virtual meetings with customers and maintaining data on our CRM system.Support the Process Improvement Engineer by drafting up comprehensive and professionally presented customer reports and detailed quotations following each site visit.Deal with customers’ technical queries, providing an exceptional level of customer service.
Key skills/qualities/qualifications
At least two years’ experience in sales, business development or admin.Very high level of literacy and numeracy, able to create a wide variety of high-quality documentation - Outlook, Word and PowerPoint.Highly organised, methodical and accurate with meticulous attention to detail.Strong communicator with a professional and confident telephone manner. Comfortable working with people at all levels.Can effectively analyse a variety of basic data, including numerical data, and carry out thorough research, presenting findings in suitable formats, eg simple tables, charts and graphs.Able to work on own initiative and manage own time productively.Self-motivated and proactive, with a strong work ethic.Committed to excellence in customer service.Ideally with a background in engineering and the ability to read and understand technical information, including drawings – this is desirable but not essential
9 am to 5 pm, Monday to Friday24 days’ holiday plus public holidaysFree parkingDiscretionary bonus schemeFriendly, supportive culture; excellent office environment....Read more...
Managing all reception duties, ensuring a welcoming and efficient front-of-house experience for all through phone, e-mail and face-to-face interactions
Proactively address and resolve temporary setbacks in an individual’s experience to maintain a high standard of customer service when connecting with Havencare
Analyse feedback to identify learning opportunities and provide timely solutions to improve satisfaction
Share insights with your team to preventfuture challenges and enhance service delivery
Managing event and meeting schedules, room reservations, and resource allocation
Adhering to standard operating procedures for all activities
Conducting fire safety checks, cleanliness inspections, and ensuring First Aid supplies are readily available
Performing checks between bookings to maintain high standards
Overseeing inventory and replenishing supplies and office materials as required
Maintaining compliance and accurate records in line with policies and regulations
Support the processing and distribution of staff reward and recognition vouchers
Supporting the co-ordination of ICT equipment and providing hardware and software support
Recording and processing of meeting minutes
Supporting the delivery of organisational projects
Supporting regular reviews to ensure quality and efficiency of business processes and services
Stepping into different responsibilities to cover for absences and adapt to changing priorities
Working collaboratively for the greater good of the population that we serve
Training:
The apprentice will train onsite with their employer, learning direct knowledge and skills, with allocated time to complete assigment work
The apprentice will also have an assessor and reviews every 9-12 weeks, accompanied with some mandatory workshops
Training Outcome:
On successful completion of the Apprenticeship, you will hold a full level 3 Business Administrator qualification
If you are successful within your role, you may have the chance to develop within the organisation
Employer Description:Havencare is a registered charity and was established in 1987. “Havencare Plymouth” was formed to enable people with a learning disability to move from long-stay institutions (hospitals) to something much better. Back then, “something better” was often a residential service in the community nearer to their original home and families.Working Hours :Monday- Friday
9am- 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Duties include:
Managing phone calls/visitors coming into the building in a polite and professional manner
Setting up and maintaining client files and ensuring all paperwork is filed/scanned correctly
Adding new clients to the back-office system and creating tasks, as required
Day-to-day processing of orders
Other general office duties
Answering emails in a professional manner
Working as part of the sales team, taking enquiries via phone and email
Placing purchase orders with suppliers
Researching information on vehicle parts on behalf of customers
Processing orders and responding to customer requests for information
Completing a project that is beneficial to the company
Personal Specification
Have (or be predicted to achieve) at least 5 GSCE’s grade 4 to 9, including English and maths
Great communication skills (verbal and written)
Strong attention to detail.
Be self-motivated and able to work as part of a close team
This role will be supported by the Starting Offs Level 3 Business Administrator qualification the specified off-the-job training time.
The ideal candidate will have an upbeat personality, be confident, eager to succeed and have an interest in cars/performance vehicles.Training:
Business Administration Level 3
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:Possible full-time permanent position upon completion of the apprenticeship.Employer Description:A prestigious company established in 1998 and is a distributor of performance and turning products to the automotive market. They aim to provide the best service, brands, and prices to their dealer network. They supply products to a wide range of companies comprising of specialist tuners, high street stores, mail order retailers and individuals using various online retailers such as Ebay and promoting products on social media platforms such as Facebook, Instagram, and Twitter.
Due to increased business the company are looking for a confident, organised and enthusiastic apprentice to join their busy admin team.Working Hours :Monday to Friday 8:30am to 5pm
Fridays finish at 4pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Key Duties and Responsibilities
· Provide general administrative support to the Head of Finance.
· Ensuring invoices are efficiently processed.
· Inputting Financial information into accounting systems and spreadsheets.
· Processing incoming card payments.
· Process all financial transactions accurately and efficiently.
· A pro active approach to problem solving
· Performing ad-hoc finance tasks as required.Training:Level 3 Business Administrator apprenticeship standardTraining Outcome:Once qualified, you could progress into higher-level apprenticeships or further training, as well as working to secure a career in administration.Employer Description:Who are AFG:
Established in 1897, AFG Law is a multi-disciplinary law firm who provides a range of services across the Northwest and beyond. It is built on traditional foundations combined with modern values and a fresh, forward-thinking approach. It is our mission to offer outstanding legal services, utilising our wealth of expertise and knowledge to advocate for our clients and simplify the process, cut the jargon, and achieve the best possible outcomes.
At AFG Law, it is our vision to grow, invest and innovate, to be the law firm of choice in our region and beyond with a reputation for exceptional levels of client service. We provide a great place to work, that offers tangible paths of progression and rewards for a job well done.
We will shout about our successes both internally and externally, understanding that effective communication is crucial to build both our team and our client base as we expand into new geographical areas.
Through building strong relationships with our clients and always working with the utmost professionalism, we ensure they feel secure in our hands. We have a social conscience and value our local community, supporting several noble causes, as well as being a key presence on the regional business circuit.
AFG Law as a firm is passionate about its people.Working Hours :Monday - FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
About the role:
As an Administrator Apprentice, you’ll play a key part in ensuring the smooth running of our daily operations. You’ll support internal teams, liaise with employers, and deliver exceptional customer service at reception, over the phone, and via email.
Key Responsibilities:
Provide day-to-day administrative support to the TDR team.
Maintain a professional and welcoming reception area.
Manage incoming calls and direct them appropriately.
Welcome visitors, issue passes, and notify relevant staff.
Answer enquiries and provide general organisational information.
Liaise with the Curriculum team to report learner attendance.
Handle post, bookings, office supplies, and PPE stock control.
Organise travel and coordinate business lunches.
Support planning and coordination of internal and external events.
Accurately record time and attendance for learners.
Carry out general clerical duties (typing, filing, photocopying).
Training:All training will take place in the workplace.Training Outcome:Full time position upon completion of the apprenticeship.Employer Description:Our Advanced, Higher and Degree apprenticeships in Engineering, Science and Business Administration combine practical experience with theory, with assessment in the workplace, online assessment and college-based learning one day a week.
All of our Engineering Apprenticeship Co-ordinators are from Industry, so they know what they’re talking about, so it’s no surprise that since 2001, we have successfully trained well over 5,000 apprentices, in the fields of engineering, science and business.
We have a wealth of experience developing programmes that meet the employer needs in terms of delivering the skills and experience required and are proud of the relationships we have developed with businesses in the North East who keep coming back to us every year – organisations like British Engines, Coca Cola, Express Engineering, Komatsu, BAE Systems and Newcastle University.
It is an absolute priority for us that their investment delivers a successful worker – even a future leader – and we will deliver that same high standard for you as well, through a free, effective and simple recruitment service. We can advertise, using Government websites and social media platforms to help you find the right person for your organisation so you can get on with expanding your business.
Our Business Support Services Team can also offer support with levy queries such as how to set up das systems, payment calculations, training requirements and the new apprenticeship standards.Working Hours :Monday - Friday, 8.30am - 4.30pm.
Half an hour lunch break.Skills: Communication skills,IT skills,Organisation skills,Administrative skills....Read more...
Front of House Duties:
Serve as the first point of contact at the primary school reception desk.
Greet and assist pupils, parents, visitors, and staff in a professional and friendly manner.
Manage visitor sign-in procedures and ensure safeguarding protocols are followed.
Administrative Support:
Provide day-to-day administrative assistance to the primary administration team.
Answer incoming phone calls and respond to parent enquiries promptly and courteously.
Deliver messages to classrooms and make calls to parents as needed.
Perform general office tasks such as filing, data entry, and maintaining records.
Pupil Support and Data:
Administer First Aid to pupils when required (training provided if necessary).
Supervise small groups of pupils during busy periods, ensuring their safety and wellbeing.
To assist with maintenance of full and accurate pupil records including individual folders.
First Aid and Pupil Welfare:
Undertake First Aid Paediatric training and any additional training required to support pupils with specific medical conditions.
Provide care and support for pupils requiring First Aid or welfare assistance, including managing minor injuries, illness, and emotional wellbeing.
Other:
To undertake training and development relevant to the post and in line with the academy’s priorities.
To undertake any reasonable task as directed by the Headteacher, member of SLT or Office Manger.
Training:
You will work towards your Level 3 Administrator qualification across a total duration of 16 months!
Training provider: LMP Group: https://lmp-group.co.uk/
All online/remote learning, no classroom or college day release.
An allocated tutor will support you throughout the apprenticeship!
Training Outcome:Future opportunities for progression. Employer Description:Ark John Keats was founded in 2013 with one class of reception children. We are now a fullyfledged all-through school, running from nursery to year 13, with over 1700 children. Our primary and secondary school is oversubscribed, with a waiting list for most year groups. Our community is composed of supportive and committed families who buy into our vision and work with us to ensure their children achieve all they are capable of in the future.Working Hours :Monday to Friday, 8am to 5pm, 40hrs per week, Term-time only.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Providing a professional and welcoming first point of contact for visitors
Dealing with telephone queries to office, taking and passing on messages as required
Ensuring reception area is kept tidy
Assisting with the organisation of meetings, monitoring of meeting rooms and ensuring they are clean and tidy
Opening incoming post and logging all cheques and cash
Despatching outgoing mail and packages
Ordering of supplies and goods for whole site
Administration and ordering of staff uniform
Monitoring office and cleaning supplies, monthly ordering of stock and ordering of equipment
Ensuring computer files and paper files are stored in a systematic way, reviewing and archiving as necessary to ensure we are GDPR compliant
Assisting the Finance Officer with consolidating and scanning purchase orders, inputting invoices
Assisting with weekly banking
Assisting the HR Officer with scanning documents and filing paperwork
Assisting with the annual training programme
Providing administrative support to all other departments
Training:Training and Qualification Level
What training will the apprentice take and what qualification will the apprentice get at the end?
Business Administrator Level 3
Supporting and engaging with different parts of the organisation and interact with internal or external customers
City of Bristol College
Off site in its entirety
Training Outcome:
Possible progression to a permanent role
Employer Description:Established in 1952, HorseWorld is a registered charity based in Whitchurch, Bristol, committed to rescuing, rehabilitating and re-homing horses, ponies and donkeys in need. Our Welfare department provides a home to all our new arrivals, including sick, neglected and traumatised horses and ponies. We have a team of trained staff committed to their care and rehabilitation and eventual rehoming. We also have our Discovery programme which runs courses for children and young people, using our rescued horses as a unique learning tool to promote emotional growth and learning. We currently have responsibility for over 400 equines and are dependent on public donations, grants and legacies to support our activities.Working Hours :30 hours per week, normally 9.30am- 4.30pm Monday to Thursday, 9am to 1pm on Friday. Occasional additional hours may also be required.
You will receive a 30 minute (unpaid) lunch break and additional comfort breaks as needed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Initiative,Finance awareness,HR awareness,Charity based ethos,Multi-tasking skills,Ability to file....Read more...
To provide the day-to-day administration and support to the Service Desk.
The post holder will:
Provide administrative support to the Service Dept
Administer approximately 3000 calls per month to include creation, allocation, checking, invoicing and completion
Administration of CRM and CASH
Establish all new business contracts and associated administration
Provide guidance, support and training on the Company’s bespoke software systems whilst maintaining and updating records to ensure the information is accurate and up-to-date
Completion of Service Desk emails
The post holder is responsible for:
The creation and administration of routine maintenance calls to clients
The effective distribution of work to the routine service engineers on a daily basis
Monitoring and checking of service reports for quotations and chargeable parts etc. on a daily basis
Sending routine service dockets to meet customer requirements
Pursuing customer contract renewal orders
Creating routine service invoices
Invoicing chargeable calls
Updating and administration of CRM
Liaising with engineers/customers on a daily basis
JOB DESCRIPTION:
Responding to Service Desk and own emails in a timely manner
The organisation and monitoring of the ‘on call’ system
Producing and maintaining engineering documents
Setting up all new routine business with associated charges and schedules
The planning and coordination of service visits
Departmental diary management
Arranging repair/follow-up calls within 2 working days
Managing customer enquiries including invoicing queries
Call handling/answering telephones
Providing the administrative function and support for the CASH system
Importing and exporting data using Query Builder within CASH
Training:All training will take place in the workplace. Your TDR Training Officer will attend your company and assess you on the job.
Upon succesful completion you will gain a Level 3 Business administrator apprenticeship standard.Training Outcome:Full-time position upon completion of the apprenticeship.Employer Description:Established in 1989 we have steadily grown into a leading fire and security provider across the North of England. With our head office in Newcastle and a Yorkshire branch in Leeds, we employ 70 dedicated staff to ensure our customers’ requirements are satisfiedWorking Hours :Monday to Friday 8.30am to 5.00pm (1-hour lunch unpaid)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working....Read more...
Receive visitors and callers to the academy in a friendly, professional, and welcoming manner
Provide high-quality customer care and assistance, demonstrating sensitivity when required
Deal effectively and efficiently with telephone enquiries, routing calls and taking messages in accordance with academy procedures
Ensure security, safeguarding, and health & safety requirements are followed, and that the site remains welcoming, tidy, and safe
Carry out First Aid duties and undertake training as required
Maintain and update paper and electronic records with an appropriate level of discretion
Provide effective communication with all stakeholders
Follow standard operating procedures to ensure the smooth running of academy administration processes
Maintain academy filing systems and databases; assist with creating new student files and archiving activities
Administer the academy signing-in system and ensure consistent usage by staff and visitors
Support meeting arrangements and oversee the use of meeting and specialist rooms, including arranging facilities and refreshments, greeting and escorting visitors, and liaising with staff and external agencies as needed
Provide clerical and administrative support to senior and middle leaders as required
Support the production and maintenance of high-quality displays of student work and signage throughout the academy
Work closely with the Operations Manager to support effective academy operations
Cooperate with and support the academy’s self-improvement procedures, and commit to your own continued professional development
Undertake training necessary to operate academy systems effectively and ensure compliance with academy procedures
Carry out any other duties within the scope and purpose of this post as directed by the line manager
Training:
Qualification: Business Administrator – Level 3 (equivalent to A Level)
Duration of course: 18 months
Training Provider: LMP Education (Rated No 1 Training Provider in the UK!)
All learning delivered online/remotely alongside role
Training Outcome:
Possible full-time employment upon completion of the apprenticeship
Employer Description:One Degree Academy is an innovative school. We opened in September 2016 and were graded as outstanding in all areas by Ofsted in February 2018 and again in December 2024. A founding principle is the idea that tiny changes can have profound effects and that a committed focus on seemingly minor details leads to
continuous and sustained improvement.Working Hours :Monday to Friday shifts tbc at interviewSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
A normal day would include:
• Opening and logging incoming post & distributing• Photocopying, scanning & filing• Delivering great customer service• Ability to handle inbound calls• Provide support to the wider administration team as required & assisting busy team and Office Manager with general administration tasks• Booking meeting rooms and appointments
What you could go on to doCollections Executive – involving considerable time on the phone
How you will be supportedFull training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen nextNew applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:• More about this vacancy and any others you are suitable for• Any training you need to complete• What the next steps will be
How you could get thereIf you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.Training:Level 3 Business Administrator apprenticeship standardTraining Outcome:Possible progression within the company.Employer Description:Cerberus Receivables Management is part of the Cerberus Group of Companies who provide specialist advice and solutions in the recovery and realisation of distressed assets and debt. Incorporated into the group to compliment the asset management services in the early part of 2009, CRM has quickly established a reputation for the delivery of high quality receivables management solutions into Insolvency Practitioners and providers of Invoice Finance. As part of a well-established and financially stable group, the business has been able to attract a high calibre team. Our recoveries expertise comes from both the public and private sector with specific knowledge of all aspects of credit and risk management. Our team have experience of collections in both trading and distressed situations across the broad face of industry. Cerberus Receivables Management now forms part of a 100 strong team providing a diverse range of asset realisation solutions throughout the UK to a nationwide client base.Working Hours :9am – 5pm, Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative,Good telephone manner,Able to prioritise,Friendly,Outgoing,Confident....Read more...
Engineering Manager - FM Service Provider – Cambridge - Up to 65k Fantastic opportunity to work for an FM service provider in Cambridge. CBW is currently recruiting for an Engineering Manager to work in a critical building. The successful candidate will be mechanically or electrically qualified, have a proven track record in commercial building maintenance, will have experience in the overall day to day running of hard services maintenance contracts across multiple sites and demonstrate excellent customer services skills. In return the company is offering a competitive salary paying up to £65,000. Hours of workMonday to Friday - 08:00am to 17:00pm (overtime & occasional weekends)Package: £55,000 - £65,000 per annum Car allowance Key duties & responsibilitiesReport to the Contract ManagerEnsure all PPM is carried out in accordance with the maintenance specificationEnsure that all relevant paperwork is completed regarding PPM, reactive and breakdown works and that it is passed without delay to the contract administrator.Update customers CAFM system in real time with start/wait/stop completion times and provide full description of works undertaken, advising of any follow-on works required.Ensure reactive tasks throughout the sites are completed and be proactive in highlighting areas where improvements can be made.Identify and record all plant failures using quotation forms and issues to line managers.Maintaining statutory compliance is paramount and therefore excellent document control and upkeep of site files is of utmost importance. Carryout regular site auditsProduction of QuotationsProduction and collation of Condition / Dilapidation ReportsEnsure all contracts under designated control are statutory compliantEnsure that Method Statements and Risk Assessments are prepared and used for all tasks undertaken to always ensure safe working practices.Supervising and monitoring of sub-contractors works whilst they are on site undertaking maintenanceRequirementsQualified in an engineering discipline (Electrical or Mechanical); C&G, HNC, HND or higher.Experience of service delivery across a portfolio of sites (Commercial and or Residential) Previous experience of managing an engineering team.A proven track record in commercial building maintenanceAbility to communicate both verbally and in writing with all levels of staff and clients.Ability to manage and prioritise a demanding and varying workload.Excellent communication and customer service skillsLVAP Highly desirable (Not essential) Please send your CV to katie at CBW Staffing Solutions for more information. ....Read more...
Job Description:
Our client, a global investment bank in London, is recruiting for a Team Assistant to support their Sales & Trading team on an initial 12-month contract. This is a great position for an experienced administrator seeking an opportunity to build upon their existing financial services experience.
The role is based in Canary Wharf, with a requirement to be in the office five days a week.
Skills/Experience:
Proven experience in a similar EA/Team Assistant role
Excellent multitasking, organisation, and communication skills
Confident liaising with stakeholders at all levels
Tech-savvy, with strong MS Office skills
Able to stay calm under pressure and thrive in a busy setting
Core Responsibilities:
Complex diary and inbox management
Meeting coordination and travel booking
Liaising with global colleagues and high-level clients
Handling confidential data and CRM updates
Preparing meeting packs and expense processing
Supporting events and wider team admin
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16191
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDCAS....Read more...
The level of responsibility in this role depends upon the experience of the successful applicant. The successful applicant will be fully trained to complete the following duties:
Completion of annual returns
Completion of dormant company accounts
Booking in client's records to ensure that no information is missing
Listing and analysis of client's bank accounts, invoices, receipts and other records ready to produce accounts
Bookkeeping on behalf of clients, sometimes on their premises
Completion of bank reconciliations
Completion of Sales and purchase ledger controls
Completion of vat and PAYE control accounts
Posting from working papers to produce a trial balance
Ensuring that all notes on the client accounts are complete
Ensuring that money laundering regulations are observed
A commitment to ongoing training, particularly in tax
Assisting manager and senior accounts staff on completion of accounts
Assisting clients with their queries
Deputising for the administrator during times of holiday and sickness
Training:
Accounts / Finance Assistant Level 2 Apprenticeship Standard
Following enrolment, learners engage in a blended programme of training and support that will include attendance at group training sessions, self-directed learning, email and face-to-face support from their trainer/assessor where you will be working towards the AAT Level 2 Certificate in Accounting as well as a programme of training devised by the employer
Functional Skills in mathematics and English
These provide practical skills to help gain the most out of work, education and everyday life and are assessed by the completion of written and online tests
Training Outcome:It is hoped that the successful applicant will continue to work on a full-time basis with KEW Accountants following completion of the apprenticeship (this will be dependent upon performance throughout the duration of the apprenticeship programme)
If it transpires that continued employment with KEW Accountants is not the preferred option, the training, experience and qualifications gained throughout the apprenticeship will stand the apprentice in very good stead to gain future employment.Employer Description:Based in Telford, Shropshire but with clients all over the UK, KEW was formed in 2014 by Karen Whitehead FCCA, CTA after a career with a large Shropshire practice. Karen’s team comprise qualified Accountants and Accounting Technicians, who are able to cater for the accounting needs of individuals, right through to small and medium sized businesses.Working Hours :Monday - Friday, 7.5 hours per day between 8.30am - 5.30pm.
Total hours per week: 37.50Skills: IT skills,Problem solving skills,Number skills,Analytical skills....Read more...
