Business Administration Apprenticeship

Your typical roles and responsibilities are broken down to being an inbound property agent:

Liaising with tenants when it comes to rent and maintenance queries. Liaising with landlords - giving updates on any property issues.
Implementing rent increases. Returning missed calls / voicemails. Admin tasks - post, letters, general administration, and other day to day tasks. Resolving customer queries.

Training:

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administrator Apprenticeship Standard, which includes:

Level 2 Functional Skills in maths and English (if required) End-Point Assessment (EPA)

Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:

IT Record and document production Decision making Interpersonal skills Communications Quality Planning and organisation Project management Relevant regulation Policies Business fundamentals External environment factors

Training Outcome:

Possibility in a permanent position upon the completion of the apprenticeship.

Employer Description:
At NGU Homes, we exist for one reason — to make your property work harder for you. Founded in 2007 by brothers Chris and Nigel, NGU was born from personal experience, deep-rooted passion, and a clear mission: to do estate agency differently. With backgrounds in finance, investment, and property management — and having built a personal portfolio of over 150 properties — we know first-hand what it takes to succeed in the property market. Today, we manage more than 700 properties and help homeowners and landlords across the North East unlock the full potential of their property.

Working Hours :
Monday - Thursday - 8:30 AM - 5:30 PM Fridays - 8:30 AM - 5:00 PM

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative