Back-office admin duties
Recalling patients from registers when required
Providing cover on reception
General correspondence to all patients and service providers
Data entry onto practice systems
Provide general assistance to patients and other visitors whether in person or via the telephone
Work with health care professionals using Signpost Navigation
Deal with all requests, in a confidential, safe, and appropriate manner
Adhere to GDPR legislation at all times
Training:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
You will be expected to work towards the (Business Administrator Level 3 qualification), with support from your employer and the Chesterfield College Group
Training schedule has yet to be agreed. Details will be made available at a later date
Training Outcome:Full-time permanent employment for the right person upon successful completion of this apprenticeship.Employer Description:Alvaston Medical Centre, located in Derby, Derbyshire, is a well-established healthcare facility dedicated to providing comprehensive medical services to the community. Our centre offers a range of health services, including online consultations, vaccinations, childhood immunizations, and support for smoking cessation 1. We are committed to delivering high-quality care to all our patients, from children to the elderly.
As a training practice, we support the development of both undergraduate and postgraduate doctors, ensuring the continuous improvement of primary care in the UK 1. Our team is composed of experienced professionals who are passionate about healthcare and dedicated to creating a supportive and collaborative work environment.
Future employees can expect a dynamic and rewarding workplace where their contributions are valued. We offer opportunities for professional growth and development, making Alvaston Medical Centre an ideal place to build a career in healthcare. Join us and be part of a team that is making a positive impact on the community every day.Working Hours :Monday to Friday. Shifts to be confirmed between the hours of 8.00am and 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Answer telephone calls and deal with queries from distributors and customers.
Manage incoming enquiries and process orders.
Assist with planning and creating purchase orders with UK and foreign suppliers.
Sending literature when required.
Ad hoc duties to assist the wider business support team.
Training:Duration:
15-month practical training period, plus 3-months for End Point Assessment.
Delivery model:
Work-based training with your employer.
10 days Business Professionals training at college.
Approximately 12 on-site assessment visits per year.
Level 2 Functional Skills in maths and English (7 days at college for each, if required).
Off-the-job training will account for at least 6 hours per week of an apprentice’s time at work.
Qualifications included:
Level 3 Business Administrator apprenticeship standard.
End Point Assessment:
Knowledge test.
Portfolio-based interview.
Project/improvement presentation.
Training Outcome:A full-time permanent position will be available at the end of the apprenticeship. We strongly believe in investing in and bringing the best in our people. Completing the business administration apprenticeship in this role may be a gateway to potential progression into another role, dependent on skills/preferences.Employer Description:FNA has been professionally and passionately designing, developing and manufacturing the very best in compressed air for over 70 years, guaranteeing our customers quality, reliability and service.
We work with a wide range of clients from industrial, automotive, food, medical and professional sectors.
Our office is situated in a rural-ish location, so candidates will need own transport due to irregular bus service. Our office is located on the 1st floor and there is a lift in the building. Working Hours :Monday-Thursday 8.30am to 5pm.
Friday – 8.30am to 4.30pm,
with 30 mins lunch.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Self‑motivated learner....Read more...
Respond to issues requiring a good understanding of work-area policies and procedures
Resolves complex problems in a thorough and timely manner; use discretion and know who to go to in order to resolve issues and complete tasks
Take a moderate level of accountability in the delivery of services offered by AMT Lawyers
Analyse and interpret a variety of situations and determine the most appropriate course of action
Responsible for supporting others
Use relevant information from various sources to solve problems that impact own work area
Assist with updating procedures and providing guidance or training to colleagues where appropriate
Ensuring work follows the firm’s professional standards and established procedures (Lexcel standards)
Communicating with Clients/Customers (written & verbally)
Drafting emails/letters
Following & acting on solicitor instructions
Risk management
Adapt to different tasks and suggest improvements to working practices
Staying organised and managing multiple tasks effectively
Training:
Functional Skills
Work Based Learning
Business Administrator Level 3
Training Outcome:Progression onto full-time employment.Employer Description:Our office is based in Blackburn on the historic Wellington Street St Johns. Our team of people consists of highly experienced and respected lawyers who are supported by ambitious and committed paralegals. Our specialists are accredited in their area of legal expertise and we are confident that we can provide all our clients with a quality and effective service. We are especially committed to maintaining excellent client care and seek to provide services of the highest level. We are always looking to improve our standards of service and are committed to ensuring that we provide timely and effective communication to our clients. We are always mindful of any language or other barriers which affect our clients and therefore we are able to provide our services in various languages.Working Hours :Monday - Friday, 9:00am - 5:30pm.Skills: Communication skills,Organisation skills,Multitasking,Committed & Dedicated,Consistent,Punctual,Flexible Worker....Read more...
Data entry of all information and actions for training sessions and events
Communicate and liaise with attendees on training and events
Organise and provide support for local seminars and training sessions
Updating client records in Rubi on a daily basis, telephone calls, emails, support/assistance given, visits etc.
Produce invoices for the department and credit chase as and when required
Producing and marketing our information bulletin to be distributed to clients
Marketing of the department’s services on a weekly basis, using fliers, canva, mailchimp, emails and social media etc.
Contacting clients with details of our services and promoting the International Business team
Attending client meetings and Chamber events as and when required
Maintain appropriate files, reports, documentation, and data
Assist with marketing and communications
Ensure follow-up action as and when necessary
Ensure the website is up to date with all current information
Shredding of all confidential information on a daily basis
Be flexible in accordance with the requirements of the business and carry out any other duties as required
There will be some work required outside normal working hours in order to meet the needs of the business. A reasonable amount of overtime and travel is therefore expected
Relevant training will be provided
Training:
Business Administrator Level 3
Training Outcome:
There may be the opportunity to progress on to a higher-level qualification or secure full-time employment
Employer Description:We are committed to helping Pennine Lancashire have a thriving economy. We are active at local, regional and national levels in the influential decision making bodies, whose programmes and investments, both public and private, determine the environment in which business operates.
We help companies across the area with their productivity, by helping reduce costs, providing qualified advice, training and developing staff, increasing sales and improving profits.Working Hours :Monday- Friday
09:00- 17:00Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
You will mainly be working from our office in Canvey Island, Essex. You may be required to travel if necessary. We are very mindful of new apprentices and logistics.
Your duties will include:
Assisting in the treatment room to log data and results from the scan
Assisting the sonographer during scans
Some travel between sites is required liaising with the doctors
Vetting reports and confirming all details are correct
Travelling between clinics to support the sonography team
Vetting reports and confirming all details are correct
Using SAGE, Word and Excel
Meeting and greeting patients
Making appointments
Following up referrals
Inputting data onto the bespoke system
Updating records
Customer service and making the patient feel relaxed and comfortable
Training:Level 3 Business Administrator standard:
All training will be carried out within the workplace. You are not required to attend college
You will train towards an advanced level standard
Functional Skills at level 2 if required
The employer will train the candidate on the specific job role
Training Outcome:
An ongoing position may be available for the right apprentice
The chance to be an assistant within the health care sector
Chance to train in first aid and sonography
Employer Description:The Essex Ultrasound and Medical Services clinic is committed to providing a high standard of service. EUMS is at the forefront of pregnancy, and gynaecological scanning.
Other specialties include: Abdominal ultrasound scans to include the liver, gallbladder, pancreas and kidneys, plus thyroid and testicular screening.
The quality of our service is born out of a strong belief in the benefits of ultrasound techniques, underpinned by our commitment to patient welfare.Working Hours :Monday - Friday 9am - 5pm and will include some weekends- TBA by employer to meet business needs.
Please note - Some of the clinics are 8:00am - 6:00pm.
We are very mindful of new apprentices and logistics.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Non judgemental,Patience....Read more...
Assist senior staff in potential driver selection/application tasks
Maintaining internal databases with all information including candidate details
Assist the team with any administration tasks as required such as filing, e-mailing, calling candidates/clients, licence checks and use of in-house IT systems in support of role
Assist with uploading information on new and prospect leads so will need reliable and effective ICT skills
To assist with finance based tasks such as travel expenses
Enter and process timesheets on a weekly basis
Be main point of contact for enquiries by email/telephone/post or face to face contact
Work with operations systems and manage client bookings
To develop/maintain spreadsheets or databases containing internal data
Assist with the implementation of the marketing plan via Mailers and Social Media platforms
To increase platform followers
Assist senior staff with the creation and publishing of compliant job advertisements
Liaise with internal/external stakeholders to resource training
To attend staff and training meetings, including work towards the academic element of the role
To assist in the maintaining a safe working environment in accordance with Health & Safety policy
Training:
Business Administrator Standard - Level 3 Apprenticeship Standard
On the job training to support role development
Off the job training (remote training/support and site visits)
Employer will allocate dedicated training time to support Off The Job (OJT) training as part of qualification requirements
Functional Skills support - maths/English - if required
Training Outcome:
Strong possibility of employment/progression options upon successful completion of Level 3 qualification
Employer Description:The business is trading under the name 'Driver Hire' and Driver Hire is the UK's largest specialist transport and logistics recruitment company. We offer temporary and full time driving jobs, non-driving work and driver CPC training.Working Hours :Monday - Friday, 08.30 - 16.30 (30 minute lunch break)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
Starting date - 3 months
Answering messages and emails
Greeting customers and basic reception duties
Assisting with booking appointments
Keeping the studio clean and organised
Taking photos of tattoos for social media
Assisting with Instagram, Facebook and TikTok posts
Learning how the booking system works
Shadowing day-to-day business operations
3 months – 6 months
Creating social media posts and captions
Scheduling content
Assisting with marketing ideas and promotions
Updating website/social media pages
Basic design work (Canva or similar)
Customer service and managing enquiries
Learning basic finance tasks (tracking deposits/payments)
6 months – 12 months
Running social media accounts with supervision
Planning marketing campaigns
Creating promotional offers
Helping grow the studio brand
Monitoring social media performance
Building relationships with customers and local businesses
12 months +
Managing marketing independently
Running advertising campaigns
Business development ideas
Helping with events, guest artists and promotions
Potential to move into a full-time marketing/business role
Training:
Work-based mentoring
One day every 2 weeks at Telford College
Assigned an assessor to visit you regularly in the workplace
Training Outcome:This role could lead to a full-time position as a Studio Manager, Marketing Manager, or Business Administrator.Employer Description:Sable Bloom is a professional tattoo studio based in Claverley, specialising in high-quality custom tattoos in a friendly and creative environment. We are a growing studio focused on artistic tattoos, customer experience, and building a strong brand both locally and online. The apprentice will be working in a small creative team and will gain hands-on experience in how a modern creative business operates.Working Hours :Monday - Friday: 9am - 5pm.
May have to work some weekends but will be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative....Read more...
Could you be our next big estate agent?
We are recruiting on behalf of one of our clients for an Estate Agent Apprentice in Barking.
Our client is looking for an apprentice that is committed, reliable and serious in starting a Housing and Property Management qualification that will be ongoing for a minimum of 8-month (apprenticeship depends on your input).
If this is something that you can commit to, please read below and apply with us today!
Please note, candidates MUST have a valid UK driving licence to be considered for this position.
Benefits:
Regular team events
Free or discounted travel
Company car, phone and laptop included
Online lessons, no need to come to our training centre each time!
Discounted or free council tax
Special and exclusive discounts on 350+ retail stores
28 days paid holiday (including bank holidays)
Company pension
Company rewards and incentives
Commission pay
Structured career path
Key Responsibilities:
Contribute positively within a team setting
Must be able to work Monday to Friday 9:00am until 6pm and Saturdays 10am until 4pm
Assisting with the management of rental properties, ensuring high levels of tenant satisfaction
Supporting tenants with queries, maintenance requests, and tenancy agreements
Conducting property inspections and ensuring compliance with safety and legal requirements
Assisting with rent collection, lease renewals, and resolving tenant disputes
Keeping accurate records of property management activities
Gaining knowledge of housing legislation, policies, and best practices
Delivering excellent customer service to tenants, landlords, and stakeholders
Skills & Qualifications:
Show your commitment and willingness to learn on your apprenticeship course
Be confident in speaking to clients
Sales experience highly desirable
A positive approach to learning and gaining new skills through teamwork and training
A genuine interest in the housing and property sector is a MUST
Strong communication and organisational skills
Ability to work independently and as part of a team
Basic IT skills, including Microsoft Office
Willingness to learn and develop in a fast-paced environment
If you believe you have what it takes to commit to this amazing apprenticeship opportunity to kick start your housing and property journey, apply now!Training:Housing and Property Management Level 3.
Training is delivered through a flexible combination of in-person sessions at our training centre and online learning with our experienced tutors. Apprentices will use the Laser Learning platform to complete and submit coursework, monitor their progress, and stay engaged throughout their programme. Attendance for monthly lessons is required.Training Outcome:Completing the Level 3 Business Administrator Apprenticeship opens the door to a wide range of administrative and operational roles across various industries. This qualification equips individuals with the knowledge, skills, and behaviours required to support and improve business operations effectively.
After completing the Level 3 apprenticeship, individuals typically move into roles such as:
Senior Administrator
Office Coordinator
Team Assistant
Executive Assistant
Project Support Officer
Customer Service Supervisor
HR or Finance Assistant (depending on business area)
As experience builds, individuals often take on more responsibility, leading to opportunities to manage teams or business functions. To support this development, learners may progress onto the:
Next Step: Level 5 Operations/Departmental Manager Apprenticeship advanced qualification is ideal for those looking to step into mid-to-senior management roles.
The course focuses on:
Strategic planning and project management
Leading and developing teams
Financial and operational control
Managing performance and delivering results
Building stakeholder relationships
Coaching and mentoring
On completion, learners are equipped to take on roles such as:
Operations Manager
Office or Practice Manager
Business Development Manager, Project Manager
Department Manager
Regional or Area Manager
Employer Description:Next Step Training Ltd is an apprenticeship and skills training provider, funded by the Department for Education, delivering apprenticeships in London and across England. We have been in operation since 2012 and during this time have built an established reputation as a reliable and employer-led training provider. We work together with employers and individual learners to design and deliver training programmes that meets both learners and their employers’ needs. Our goal of is to empower as many individuals as possible to reach their full potential, helping them on their journey to find meaningful career that is rewarding. We help to empower businesses with industry-expert staff so they can provide the very best learning experience to their workforce to perform better.Working Hours :Monday to Friday, varied shifts between 6:30am - 6:00pm.
No weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
LEGAL PERSONAL ASSISTANT - ENTRY LEVEL
Manchester City Centre | Hybrid Working | Permanent | Competitive Salary + Excellent Benefits
We’re recruiting on behalf of a global law firm who are recruiting for an experienced Legal Administrator / Entry Level Personal Assistant.This is a fantastic opportunity to join a law firm known for its progressive culture, investment in development, and commitment to innovation, inclusion and client service excellence.
The Role:As a Legal PA, you will provide confidential, proactive and professional support to a designated group of stakeholders, ensuring they are fully supported in a fast-paced and high-performing environment.
Proactive diary, inbox and travel management
Organising internal and external meetings (including agendas and preparation)
Acting as a key liaison for internal/external clients and handling correspondence
End-to-end workflow management, including delegation across support teams
Matter opening and management, electronic filing and records maintenance
Supporting billing/finance processes and ensuring compliance with procedures
Assisting with pitches, presentations and business development activity
Coordinating events and marketing initiatives
Championing process improvements and embracing new technology
About You:
Experience in a similar Personal Assistant role, OR Office Administrative experience within professional services
Strong stakeholder management skills and confidence working at Partner level
Excellent organisation, communication and attention to detail
A proactive, solutions-focused approach with strong ownership of tasks
Ability to delegate and coordinate with wider support functions
Strong IT skills including Outlook, Teams and Microsoft Office
A flexible and collaborative mindset, comfortable supporting across a wider team
Our client offers an excellent benefits package, hybrid working, and a supportive environment focused on development, progression and inclusion. You’ll also have the opportunity to get involved in wider initiatives.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
LEGAL PERSONAL ASSISTANT - ENTRY LEVEL
Manchester City Centre | Hybrid Working | Permanent | £27,000
We’re recruiting on behalf of a global law firm who are recruiting for an experienced Legal Administrator / Entry Level Personal Assistant.This is a fantastic opportunity to join a law firm known for its progressive culture, investment in development, and commitment to innovation, inclusion and client service excellence.
The Role:As a Legal PA, you will provide confidential, proactive and professional support to a designated group of stakeholders, ensuring they are fully supported in a fast-paced and high-performing environment.
Proactive diary, inbox and travel management
Organising internal and external meetings (including agendas and preparation)
Acting as a key liaison for internal/external clients and handling correspondence
End-to-end workflow management, including delegation across support teams
Matter opening and management, electronic filing and records maintenance
Supporting billing/finance processes and ensuring compliance with procedures
Assisting with pitches, presentations and business development activity
Coordinating events and marketing initiatives
Championing process improvements and embracing new technology
About You:
Experience in a similar Personal Assistant role, OR Office Administrative experience within professional services
Strong stakeholder management skills and confidence working at Partner level
Excellent organisation, communication and attention to detail
A proactive, solutions-focused approach with strong ownership of tasks
Ability to delegate and coordinate with wider support functions
Strong IT skills including Outlook, Teams and Microsoft Office
A flexible and collaborative mindset, comfortable supporting across a wider team
Our client offers an excellent benefits package, hybrid working, and a supportive environment focused on development, progression and inclusion. You’ll also have the opportunity to get involved in wider initiatives.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Deal with customers in a pleasant and effective manner
Work effectively within internal and external networks
Contribute to the effective running of the area
Work effectively as part of a team and contribute to the overall team
Provide support for a range of Business Development activities
Use a range of office equipment, making the best use of all available technology
Prepare documents and maintain records using the full range of Microsoft Office
Maintain manual filing systems as appropriate
Answer telephone/s, take accurate messages and forward in a timely manner
To follow all college policies and procedures
To be responsible for self-development in line with the college’s strategic aims
To carry out any other duties which may arise, which are commensurate with the post and the Conditions of Service.Training:
The apprentice will receive training from a workplace mentor and a vocationally competent assessor towards the Business Administrator Level 3 Apprenticeship Standard
In addition, they will complete Functional Skills level 2 in maths and English as part of the apprenticeship, unless evidence of exemption can be provided
In addition, along with all college employees, they will undertake continuing professional development activities throughout the year, which will include mandatory training such as Health and Safety, Keeping Children Safe in Education, Safeguarding and Prevent. They will also attend the whole college Staff Development and Staff Welfare days
Training Outcome:
Completion of this apprenticeship may lead to other more senior administrative posts or a position within the Business Development team in this college or elsewhere
Employer Description:Cheshire College South & West is a dynamic, high quality and financially robust College, offering exciting opportunities for its 600 staff, 12,000 students and 1,800 Apprentices, who all have access to the contemporary environments at our modern campuses in Crewe, Ellesmere Port and Chester. The College is a key driver in the regeneration of the region, providing innovative approaches to teaching and vocational learning and an exceptional workplace. Staff will receive a range of benefits, proven by our commitment to the Investors in People standard.Working Hours :Monday - Thursday, 8.30am - 5.00pm. Friday, 8.30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Welcome all visitors to the school in a friendly and professional manner, ensuring they follow the correct procedures for signing in and out, and are aware of the procedures in the event of a fire and of our safeguarding processes
Maintain an organised and well-resourced reception area and manage lost property
Ensure all queries, either in person, by email or by telephone, are dealt with swiftly and professionally using tact and diplomacy at all times, taking messages for staff and students as needed
Oversee any room diaries/parking/booking processes for staff and visitors
Receive and sort deliveries and mail in accordance with school processes
Ensure exam materials are logged and stored as directed by the Examinations Officer
Monitor the school’s main email account, managing responses or forwarding emails as appropriate
Monitor and maintain an appropriate level of stock control for office supplies
Provide administrative and reprographic support to SLT and other staff as needed
Manage the morning and afternoon registers to support attendance and ensure the safety of students
Assist with updating the school information management system
Support with school trip administration
Training Outcome:
Office administrator role within one of the schools in the trust
Employer Description:The Surrey Maths School (SuMS) is a new state-funded specialist 16-19 Maths school based in a state of the art building in central Guildford.
As a school within Learning Partners Academy Trust and working in partnership with the University of Surrey, the school will become a centre of excellence for the delivery of mathematics and further mathematics at A level for students from Surrey and beyond.
Alongside mathematics based A level courses, all students will explore other STEM subjects and the SuMS Project Qualification which will provide group and individual problem-solving opportunities.
The school is an innovative environment where every individual can thrive and each student is provided with unrivalled opporunities to learn, to collaborate, to work and to grow. Working Hours :Monday - Friday 8.30am - 4.30pm.
Term time only.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
The tasks involved in the role are varied and essential to the smooth running of an efficient and effective service. Duties may include, but are not limited to:
Arranging and providing administrative support in Project Board meetings including the production of agendas, meeting minutes, risk registers and management of action logs
Uploading and monitoring information on our IT systems, for example ensuring fees are being charged on the Project Database
Supporting with financial and performance measures across the service
Supporting with general administrative duties, including drafting and sending letters, raising orders, assisting with organising recruitment, managing calendars & emails of senior staff, etc.
Training:You will be undertaking the Level 3 Business Administrator Apprenticeship Standard and fully supported by HTP Apprenticeship College.
You will be developing Knowledge, Skills, and Behaviours in the following areas:
IT
Record and Document Production
Decision Making
Interpersonal Skills
Quality Planning
Project Management
Business Processes
As part of the off-the-job training, you will complete a portfolio of evidence, attend online workshops, have time to study independently, undertake research and write assignments.
The apprenticeship is assessed independently at the end of the practical training. The assessments include an online multiple-choice test, a business project and presentation and a professional discussion based on a portfolio of evidence.Training Outcome:
This is a fixed-term apprenticeship contract
Employer Description:The Building Control Service for Portsmouth is now carried out by The Building Control Partnership (BCP). We are responsible for ensuring that all building works within the Portsmouth city boundary are carried out in accordance with the Building Regulations 2010, the Building Act 1984 and other legislation.
Currently, The Partnership serves the City of Portsmouth, and the boroughs of Gosport and Fareham
Building regulations cover matters such as structural stability, fire safety, energy conservation and accessibility to buildings. We also carry out other safety roles, such as safety at sports grounds, and inspection of dangerous structures and demolitions.Working Hours :Monday- Friday, with hours typically between 8:30am and 5.00pm, with some flexibility.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
The main purpose of this role is to be a support within one of the claims handling teams of the Operational department. You will develop skills to enable the claims handling process through the use of phone, email and our bespoke claims handling system. You will deliver high levels of customer service, ensuring a quality service is provided to all.
To develop knowledge through training and learning from others to enable efficient, accurate and confident processing of new claims on behalf of our business partners and suppliers.
Learning to confidently and efficiently represent the initial interface between the customer and the company.
Developing skills to action all inbound communications, ensuring that all items are logged correctly to the relevant cases within your team.
Actioning all outbound communications following the appropriate procedures.
Liaising with other departments and employees as appropriate so as to minimise the inconvenience to the customer and maximise the efficiency of the claims procedure.
To deliver excellent customer service at all times.
Full training will be provided in order to complete the above. NBC and S&G Response will provide ongoing support and guidance to assist you throughout your business qualification.Training:
Upon completion, you will achieve a Business Administrator Level 3 apprenticeship standard along with Functional Skills Level 2 in English and maths (if required).
You will attend day-release college sessions at National Business College (NBC) or via Teams on a fortnightly basis.
NBC is based in the centre of Huddersfield, just a 5-minute walk from the main bus and train stations.
Training Outcome:
Opportunity to progress within S&G Response as apprentices will be offered a permanent position on ocmpletion is the business requires.
Employer Description:S& G Response are an established provider of market-leading outsourced solutions for insurers, corporate fleets, brokers, vehicle manufacturers and third-party claims administrators. With an excellent reputation for outstanding customer service, they have grown substantially over the last few years. They are studiously focused on delivering growth for the long-term by continually investing in their people, culture, and infrastructure.Working Hours :Monday to Friday, 9.00am - 5.30pm, with an hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative....Read more...
Greeting and directing patients
Accepting and handing out prescriptions, letters, completed forms, specimen bottles etc., in accordance with practice policy
Dealing with requests for information
Explain practice arrangements and formal requirements to new patients, those seeking temporary cover and emergency patients requiring immediately necessary treatment
Process appointment requests for urgent (today) and routine (future) appointments from patients by telephone and in person
Ensure efficiency of appointment system
Deal with visit requests, recording in the necessary book including all relevant information and notifying the duty doctor where necessary
Have working knowledge of telephone system, during and after hours
Assist the team with all telephone calls: incoming, outgoing, internal and external
Taking messages and recording appropriate details, passing them on to the relevant person in a timely manner
To have a thorough knowledge of all Practice procedures
To work in accordance with written protocols
Filing/scanning post as necessary
Scan and photocopy as requested
Pulling/filing notes for surgeries and update as necessary
Supporting with registration/deduction of patients
Input data correctly onto the clinical system
Process patients change of address, name, dob etc. - computer data and medical records (having knowledge of Practice area)
Processing repeat prescription requests in accordance with Practice guidelines
Use text messaging software to communicate with patients
Training:Training to be provided:
Business Administrator Level 3 Apprenticeship Standard
Weekly day release at CWCT, Radford, Coventry (Every Tuesday or Friday, 9:30am- 4:30pm)
Training Outcome:
Potential for career advancement within the company as you gain experience and develop your skills
Employer Description:Broomielf Park Medical Centre provide comprehensive NHS primary care services to help you manage your health and well-being. They aspire to providing their patients with a first class integrated healthcare service in a caring and well managed environment.Working Hours :Monday- Friday. Shifts will be confirmed on application being successful.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative....Read more...
Quality & Compliance Support
Assist in maintaining and updating documented procedures, forms and registers.
Support internal audit preparation and evidence collation.
Maintain training matrices and competency records.
Assist with CAPA (Corrective & Preventive Action) tracking, investigation and follow-up.
Help manage document control, including version updates and distribution.
Assist with environmental and sustainability data collection.
Fleet Management Support
Maintain vehicle records (insurance, servicing, MOT, inspections).
Assist with fleet monitoring.
Support administration of Vehicle allocations, Service bookings and safety recalls.
Technical Support Assistance
Provide administrative and technical assistance to the Technical Support function.
Support engineers with: Basic product research, Standards reference checks, Equipment compatibility checks
Log and track technical queries.
Develop understanding of relevant standards (e.g. fire detection, emergency lighting, access control, CCTV, intruder systems).
Assist in maintaining internal databases and spreadsheets.
Support development and improvement of reporting tools.
Assist with booking of training courses with external providers and creation of internal training programmes.
These duties are not exhaustive, and other tasks will be required from time to time. Full ongoing training will be provided to support the progression of the successful candidate.
It is desirable that applicants have some previous work experience within a technical, engineering or electrical environment.Training:The successful applicant will work towards the Business Administrator Level 3 Apprenticeship Standard.
Applicants should be willing to attend day release 1 day per month at Access Training, Team Valley, Gateshead.Training Outcome:This role is intended to progress over time, in terms of advancement of duties and level of responsibility and would very much suit a candidate who is keen on developing and progressing in their career.Employer Description:Pyrocel Limited has steadily grown into a leading fire and security provider across the Northeast of England with a head office based in Newcastle, and a Yorkshire branch in Leeds, they employ over 70 dedicated staff to ensure customer requirements are satisfied
Our new updated website details the services provided - www.Pyrocel.co.ukWorking Hours :8.30am-5.00pm, Monday to Friday, 37.5 hours per week / 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
We are looking for an enthusiastic HR Admin Apprentice to join our Human Resources team. This role supports the recruitment and onboarding of care and office staff, helping to make sure our workforce is safe, well-prepared and ready to deliver excellent care. As part of a busy and supportive central office, you will gain hands-on experience in HR administration, compliance and people support while working towards your apprenticeship qualification.
Apprentice Duties Include:
Support recruitment administration, including interview scheduling, applicant communication and pre-employment checks.
Help maintain accurate and confidential staff files in line with GDPR, company policy and CQC requirements.
Assist with onboarding documents, offer paperwork, contracts and induction records for new starters.
Update training records and support the monitoring of mandatory training, refresher dates and compliance documents.
Prepare letters, forms, reports and general HR correspondence using Microsoft Word, Excel and Outlook.
Support audits of HR files, recruitment records and other people-related documentation.
Provide professional day-to-day administrative support to the HR team and wider office as required.
The apprentice’s main day-to-day contact will be the HR Recruitment Officer / designated line manager, who will provide training, guidance and ongoing support.Training Outcome:Successful completion of the apprenticeship will provide a strong foundation for a career in Human Resources/Administration. Progression opportunities may include a permanent role within the organisation as an HR Assistant, Recruitment Administrator or People Coordinator. With continued development, the apprentice could progress to higher-level HR qualifications and more senior roles in recruitment, employee relations, compliance or office management.Employer Description:Chenai Holistic Home Care Agency LTD is a dedicated domiciliary care provider delivering high-quality, person-centred support to individuals in their own homes across Essex County and the London Borough of Havering. We support older people, individuals with disabilities, people living with dementia, those with mental health needs and individuals requiring palliative and end-of-life care. We are a growing agency with strong local roots and a supportive, professional working environment focused on dignity, independence and holistic wellbeing.Working Hours :Monday to Friday, 08:30am to 5:30pm, 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Non judgemental,Patience,Positive,Reliable,Flexible,Motivated....Read more...
Opening up and closing down the surgery as staff rota dictates
Arranging appointments using a computerised appointment system for patients coming to the desk and via the telephone
Greeting patients on arrival, booking them in and directing them to waiting room
Taking requests by telephone for appointments and home visits quickly and efficiently
Issuing repeat prescriptions and dealing with requests for prescriptions as appropriate
Giving results of tests to patients following the confidentiality code
Advising patients who wish to register at the Practice as to the correct procedure
Entering the details of new registrations into the computer system
Updating patient records - changes of names, addresses, telephone numbers, etc.
Dealing with incoming electronic mail and forwarding it to correct destination
Scanning paper documents and filing them in the computerised patients' record
Taking messages and dealing with them as set out in protocols
Dealing with requests from clinicians as quickly and efficiently as possible; e.g. booking ambulances, finding patients' notes, telephoning patients, etc.
Handing out letters/ blood forms/prescriptions/sick notes, etc.
Keeping the Reception area clean and organised
Other tasks as necessary: From time to time, there are additional tasks that are ad hoc or routine in nature that will need to be
Training:Business Administrator Level 3.
Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice. The apprentice will spend 20% of their working hours in off the job activities and training. On the job and off the job training will be delivered in the workplace.Training Outcome:Possible full-time position at completion of the apprenticeship.Employer Description:The Newthorpe Medical Centre provides the highest quality
healthcare to patients in the Eastwood, Newthorpe, Giltbrook,
Nuthall, Watnall, Kimberley, Awsworth and Cossall areas. Our
doctors, nurses and all our other staff are dedicated to offering a
professional service.Working Hours :Monday, Tuesday, Wednesday and Friday. Between the hours of 08.30 and 18.30. Occasional weekend work.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,IT skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
Candidate should be a self-motivated individual, able to co-ordinate a number of tasks with the aim of achieving the best results.
The role involves managing internal Sales activity, Order entry and providing customers with delivery updates. The role involves managing internal Sales activity, Order entry and providing customers with delivery updates. The role involves managing internal Sales activity, Order entry and providing customers with delivery updates.
Managing customer order books, drawing up quotations to be sent to the customer and communicating with external and internal customers.
Manage key accounts.
Complete contract reviews for sales orders.
Process and load sales order onto the system.
Manage communication with customers to keep them appraised of delivery status/issues, etc.
Communicating with Production, Engineering and Quality depts to give customer feedback on any issues.
Manage order books via the customer portals or spreadsheet and ensure they are up-to-date.
Work with Engineering to process and respond to sales enquiries.
Build and maintain good relationships with customers.
Training:Level 3 Business Administrator Apprenticeship (Standard).
Skills, knowledge and behaviours.
Day release to attend New City College at either Hackney campus (N1 6HQ) or Ardleigh Green, Hornchuch campus (RM11 2LL).Training Outcome:Possibility of a full-time position upon successful completion of the apprenticeship and depending upon the needs of the company at that time.Employer Description:With over 40 years experience, Xcel Aerospace is a leader in delivering manufacturing excellence within the global aerospace market. Our strong reputation as a world class supplier of manufactured aerospace components supports thousands of flight hours every year.
We support customers to reduce supply chain risk by providing high quality components and assembly parts, on time, in full and at competitive prices. We support our customer to perform and grow and together we deliver excellence.Working Hours :Monday - Thursday 8.00am - 5.00pm (with 30 minute lunch break)
Friday 8.00am - 1.00pmSkills: Excellent organization skills,Able to multitask,Excellent communication skills,Good team working skills,Excellent IT skills,Able to use Microsoft Office,Excellent customer service,Good attention to detail,Flexible approach....Read more...
Over 2 years, you’ll mix hands-on experience within our dedicated Operations team with high-quality training from our internal apprenticeship provider. In the role you will be supporting the Finance team by providing a high-quality service to colleagues through day-to-day administrative support to help the team run smoothly. You will develop transferable skills, gain real workplace experience and build the foundations for a successful career.
Key Accountabilities:
Undertake and successfully complete the Level 3 Business Administration Apprenticeship including attending off-the-job training, completing coursework and maintaining evidence required for assessment
Take an active role in personal development, seeking feedback and opportunities to build knowledge of university operations and finance processes
Contribute to continuous improvement by supporting the team in identifying opportunities for more efficient and effective ways of working
Build effective working relationships with colleagues across the Finance Team and wider University, ensuring a professional, responsive and customer-focused service to internal and external stakeholders
Accurately update records using Microsoft Office and other internal systems
Produce documents including emails, letters, files, reports and proposals
Contribute to team tasks and meetings, helping to achieve team deadlines, taking into consideration fluctuating demands and priorities
Manage shared inboxes and queries, responding to customer and stakeholder enquiries in a positive and professional manner, or referring onwards as appropriate
Maintain a clean and organised office space, for instance assist with incoming and outgoing mail, parcels, and deliveries and order and monitor office supplies
Training Outcome:By the end of the apprenticeship, you’ll have the skills, confidence and professional qualification to become a high-performing business administrator. Employer Description:Newcastle University is part of the Russell Group of research-intensive universities. We have over 37,000 students and 6,000 colleagues, giving us a diverse, vibrant and dynamic professional environment. Our UK campus is based in Newcastle city centre and we also have a global presence through our campuses in Singapore and Malaysia. We have a thriving international community of colleagues and students from over 140 countries.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Support the daily running of the office
Assisting with general administrative duties to ensure the office operates smoothly, including maintaining a tidy workspace, managing incoming enquiries, and supporting colleagues as needed
Answering phone calls
Handling incoming calls in a professional manner, directing queries to the appropriate team members, taking messages, and providing basic information to customers
Booking appointments from lead
Contacting potential customers, following up on enquiries, and scheduling appointments efficiently
Ensuring all bookings are accurately recorded in the system
Ordering stock
Monitoring stock levels, placing orders with suppliers, and ensuring materials and products are available when required
Checking stock upon arrival
Receiving deliveries, verifying quantities and quality, updating stock records, and reporting any discrepancies or issues
Supporting design visits
Assisting with customer design consultations, which may include visiting customers’ homes, taking measurements, gathering requirements, and providing general support to the design team
Creating CAD drawings (training provided)
Producing accurate CAD drawings based on customer specifications and design requirements
Full training will be provided in-house to develop these skills
Training:
The successful apprentice will complete a full Level 3 Business Administrator Apprenticeship Standard
The training will be delivered by Birmingham Metropolitan College on a flexible day release delivery model
Training Outcome:
Opportunity for full time employment and further training within the company upon completion
Employer Description:At Kitchen Restorers, we transform kitchens without the need to start from scratch. We provide high-quality, made-to-measure replacement doors and drawer fronts, as well as work surfaces, sinks, taps, and top-quality appliances to complete the look.
We’re a British company with over 50 years of experience and a reputation for skilled craftsmanship, attention to detail, and excellent customer care. As an apprentice with us, you’ll be part of a team that values learning, hands-on experience, and delivering fantastic results for our clients.Working Hours :Monday - Friday, 8.00am - 4.00pm. The apprentice must be flexible and may occasionally need to work until 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Social....Read more...
Assist with completing and updating audits on Reslink
Update and maintain staff rosters on SmartTask
Help employees access, complete, and track online courses on the Atlas platform
Provide general administrative support to the operations team
Maintain accurate records and ensure information is up to date
Support managers with data entry, filing, and document organisation
Help monitor completion of required training and follow up where needed
Ensure all information is handled confidentially and accurately
Training:
Business Administrator Level 3 apprenticeship
20% off the job training
English and maths functional skills of required
End point assessment
Training Outcome:Full time role within the business for a sucessfull apprentice candidate.Employer Description:Founded in 2003, Teamwork was established with a mission to deliver service excellence within the Facilities Management industry. Over the years, we have become a reliable and trusted partner to organizations, providing both hard and soft services in high-footfall environments across the UK.
Today, we proudly serve a diverse range of sectors, including Transport, Hospitality, Retail, Health & Education, Leisure, Commercial, and Industrial. Our innovative, sustainable, and strategic FM solutions, combined with our ‘Can-Do, Will-Do’ attitude, drive us to exceed expectations consistently.
At Teamwork, we believe in a collaborative approach to service delivery. By fully understanding our clients’ unique cultures and needs, we tailor our services to ensure optimal outcomes and client satisfaction. Our commitment to excellence and partnership has made us a trusted partner in the facilities management industry.
People are at the heart of Teamwork. We prioritise the development and well-being of our employees, offering continuous learning opportunities and fostering a supportive and inclusive work environment. This focus on people development ensures that our team is equipped with the skills and motivation to deliver exceptional service and drive our company’s success.Working Hours :40 hours per week, 8.00am - 6.00pm (Some evening work may be required on event days, to be agreed in advance).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Duties to include:
Welcoming patients and visitors, in person, in a friendly and helpful manner
Provide administrative support to clinical team members
Entering information into patients' records by computer
Ensuring correspondence, reports and results are filed promptly
Undertaking a range of administrative duties including processing mail, word processing, photocopying, scanning and uploading documents
To maintain a thorough knowledge of all practice procedures
Participate fully as a team member, sharing knowledge and information
Taking responsibility for maintaining one's own personal development
Maintaining confidentiality relating to patients, staff, visitors and practice business
Confident using technology
The ability to troubleshoot problems with printers, keyboards, phones and screens
Builds and maintains positive relationships within the team
Dealing with patients face-to-face on the front reception desk and over the telephone
Training:Apprentices will be allocated a Trainer Assessor, and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice. The apprentice will spend 20% of their working hours in off-the-job activities and training. On-the-job and off-the-job training will be delivered in the workplace.Training Outcome:Excellent career progression at the end of the apprenticeship such as working as a Reception Team member, prescriptions clerk, Administrator, Clinical Coder.Employer Description:Bushloe Surgery is a GP general practice and NHS primary care centre located at Two Steeples Medical Centre, Abington Close, Wigston, Leicestershire. It provides a wide range of healthcare services to the local community, offering general medical support and routine care for registered patients.
We are a busy practice with approximately 13500 patients, 44
employees and 5 Partners. As a teaching practice, we support
medical and nursing students as well as Doctors completing their
General Practice training.
Our purpose built building is large and welcoming with a dedicated
admin staff area. The successful applicant will be fully supported by
an experienced team in all aspects of the Administration and
Receptionist role.Working Hours :8 am start. An hour for lunch. Finish time will vary, but will be no later than 6.30 pm.Skills: Administrative skills,Attention to detail,Customer care skills,Initiative,IT skills,Organisation skills,Patience,Team working....Read more...
Main duties will include:
Providing general administrative support across departments.
Managing emails, correspondence, and internal documentation.
Updating records, databases, and business systems.
Supporting scheduling, meetings, and operational planning.
Assisting with data entry, reporting, and document preparation.
Liaising with customers, suppliers, and internal stakeholders professionally.
Supporting finance or purchasing administration where required.
Maintaining accurate records and ensuring confidentiality and compliance.
Contributing ideas to improve administrative processes and efficiency.
The role will help you build transferable business skills including communication, IT systems, organisation, and problem solving, which are core elements of the Business Administrator standard.
Training:You will be mentored by an experienced member of staff who will teach you all elemnets of the role and more. This will all be undertaken in the work place.
You will also be supported and guided by a Skills Coach from Hull college who will visit you in the work place regularly.Training Outcome:On successful completion of the apprenticeship for the right candidate there will be a full time position avaliable.Employer Description:A family-owned business based in Hull, we work across the North of England for both commercial and public sector clients.
Engineering quality is at the heart of what we do. Delivering the highest professional quality and expertise in the construction industry is our number one priority, which is why many of our clients have been working with us for over 20 years.
A key to our success is developing long and successful partnerships with local authorities including Hull City Council, East Riding of Yorkshire Council, North East Lincolnshire Council and North Yorkshire County Council. We are also pleased to be on a number of select tender lists.
Clients are guaranteed value for money, compliance with statutory codes and a solid back-up service. A professional company, we have a proven track record of completing contracts to the highest possible standard on time and within budget, regardless of the scale of the project.
We are committed to staff development and training and have a successful apprenticeship programme which sees us support local youngsters and develop our workforce for the future.Working Hours :Monday to Friday, 8.00am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Paragon Training is looking for an Office Administrator Apprentice to join their team and support the day-to-day running of the business. Paragon Training is a well-established company that creates and supplies professional training resources used by organisations across the UK.
With years of experience developing high-quality learning materials, the team works closely together to support customers, manage products, and keep everything running smoothly behind the scenes.
This is a great opportunity to join a friendly office environment and gain valuable experience while learning how a successful training business operates.In this role, you’ll help keep the office running smoothly by supporting the team with everyday tasks.
This could include checking emails, helping with incoming and outgoing post, keeping files and invoices organised, updating the company database and website, and making sure the office has the stationery and supplies it needs.
You’ll also learn how orders are processed, help manage products sold online (including through Amazon), assist with simple sales reports, and support the team with typing letters, maintaining printers, and sending promotional emails to customers.Extensive experience is not expected for this role, but any previous experience in a business environment, school project, or part-time job would be an advantage.
The most important qualities are a willingness to learn, good attention to detail, and a positive attitude.
In return, you’ll gain practical workplace skills, learn how different parts of a business work together, and become part of a supportive team where you can grow and develop.Training:
Level 3 Business Administration
Level 2 Functional Skills English and maths
Training Outcome:
On successful completion of the apprenticeship, there may be the opportunity to be offered a permanent role within the business
Employer Description:About this companyParagon Training specialises in producing up-to-date and comprehensive health and safety training video packages. We supply a professional range of safety video training programmes - with over 4,000 different health and safety videos available. We offer our clients a plethora of safety training solutions including safety training Videos, a variety of E-Learning, PowerPoints & Posters, while we can also provide an in-depth consultancy service incorporating appropriate safety training courses. We have over 20 years’ experience supporting apprentices to develop their skills and careers, with many progressing to high level roles in successful companies.Working Hours :Monday to Thursday, 9.00am - 5.00pm and Friday. 9.00am - 4.00pm.Skills: Honest,Initiative,Willing to learn....Read more...
