Responsibilities:
Resourcing candidates through various means including our database, job boards and social media platforms
Screening/qualifying potential candidates to ensure they are suitable to undertake work for our clients
Collecting candidates' compliance documents and formatting their CV’s
Ensure candidate and client information is kept up to date on our system
Create, post and manage job adverts
Building and maintaining candidate and client relationships
Benefits:
You will be placed on our uncapped commission structure from day one (with a potential OTE of £40k+ in year 2!)
Numerous incentives and regular team social events which includes top London restaurants, bars and other activities
Bespoke 1-2-1 training and ongoing support from our senior consultants
Guaranteed salary increase once you have completed your apprenticeship
Training:
Full training will be given leading to a recognised Level 3 Buisness Administrator Apprenticeship Standard qualification
Full on-the-job training will be delivered by Aqua Healthcare
Off-the-job training will be supported by our Training Provider - Davidson Training UK Ltd
You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)
All training will be delivered within the workplace during working hours
Training Outcome:If you have the desire for sales/recruitment, there is potential for future career progression. There are various opportunities available with the employer should you be successful within the progression of your apprenticeship.Employer Description:Aqua is a leading provider in healthcare recruitment. We supply various clinical and non-clinical staff both salaried and locum to various settings across the United Kingdom. We deal with a wide range of settings in the public and private sector.
Our comprehensive understanding of healthcare recruitment gives us an unrivalled, first class appreciation of the demands and pressures of the modern day industry. Our specialist consultants provide a bespoke service to both our candidates and clients to insure the best possible care for patients.Working Hours :Monday to Friday each week and the hours are 8.30am to 5.30pm.Skills: Communication skills,Attention to detail,Problem solving skills,Presentation skills,Team working,Initiative,Methodical,Passion for recruitment,Confident,Interest in Sales....Read more...
As a Client Service Support Apprentice, you will be a trusted and dependable point of contact for our charity partners. You will help ensure their supporters are cared for, their data is handled responsibly, and their needs are met with efficiency, accuracy and warmth. Your work will help charities deepen supporter relationships and increase their impact - something we’re passionate about.
Key Responsibilities:
Get to know your clients - Build an understanding of their mission, goals and supporters so you can anticipate needs with care and professionalism
Deliver dependable, values-led service - Work collaboratively across all Yeomans teams to ensure we consistently provide exceptional, timely and accurate support.
Process donations with integrity and precision - Handle incoming donations and supporter data across multiple clients, ensuring everything is recorded accurately and responsibly
Be a welcoming point of contact - Serve as a supportive and reliable first touchpoint for clients via telephone, email and post-reflecting our ethos in every interaction
Keep information organised and up to date - Maintain accurate databases and records, contributing to the smooth running of campaigns and supporter journeys
Respond proactively to enquiries - Manage client questions and requests efficiently, working within agreed Service Level Agreements and always aiming to exceed expectations
Training:
Business Administrator Level 3
At least 20% of your working hours will be spent training or studying
Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:Based in Tonbridge, Yeomans has grown since 2004 into a purpose‑driven agency supporting charities across marketing, fundraising, creative and operational services. Our ethos is simple: Do the right thing. Always.
This shapes how we work—with our clients, our colleagues, and the communities we serve. We are guided by values of integrity, dependability, supportiveness, proactivity and respect.
The Client Service team plays a vital role in delivering an exceptional experience to the amazing organisations we work alongside.Working Hours :Working days are Monday - Friday - standard office hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
This is a hands-on multi-functional role and a fantastic opportunity for someone looking to start a career in business administration or customer service within a fast-paced and fun working environment.
As part of this apprenticeship, you’ll play a key role in supporting day-to-day operations and ensuring smooth coordination across departments.
You will gain hands-on experience across several departments working in warranty, finance and sales administration while also supporting our customer service team.
Duties will include:
Basic finance & accounts admin
Customer liaison / service desk
Outgoing and incoming calls
IT skills, including Microsoft Office software such as Outlook, Excel and Word
Invoicing, warranty administration & investigation
Sales admin completion
General administration
This is a strong start to a successful career in either operations or business support within a dealership environment and a chance to gain a good overview of the business as a whole.Training:What training will the apprentice take and what qualification will the apprentice get at the end?
Business Administrator Level 3
Supporting and engaging with different parts of the organisation and interact with internal or external customers
City of Bristol College
Off site in its entirety
Training Outcome:
Potential opportunity of full-time role within the business at end of the apprenticeship
Employer Description:
South West Truck & Van is a leading IVECO and Renault franchised dealer group in the South West Region. We are a family run business established in 2018 our Avonmouth, Swindon and Gloucester dealerships offer New & Used vehicle sales and aftersales services for our customers.
As a franchised dealer we also provide a national support network with the full back up of Iveco Assistance Non-Stop and Renault 24/7.Working Hours :Shifts to be confirmed between the hours of 08:30 - 17:00 with a 30 min unpaid lunch break.Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Ability to work under pressure....Read more...
Deal with customers in a pleasant and effective manner
Work effectively within internal and external networks
Contribute to the effective running of the area
Work effectively as part of a team and contribute to the overall team
Provide support for a range of Business Development activities
Use a range of office equipment, making the best use of all available technology
Prepare documents and maintain records using the full range of Microsoft Office
Maintain manual filing systems as appropriate
Answer telephone/s, take accurate messages and forward in a timely manner
To follow all college policies and procedures
To be responsible for self-development in line with the College’s strategic aims
To carry out any other duties which may arise, which are commensurate with the post and the Conditions of Service.Training:
The apprentice will receive training from a workplace mentor and a vocationally competent assessor towards the Business Administrator Level 3 Apprenticeship Standard
In addition, they will complete Functional Skills level 2 in maths and English as part of the apprenticeship, unless evidence of exemption can be provided
In addition, along with all college employees, they will undertake continuing professional development activities throughout the year, which will include mandatory training such as Health and Safety, Keeping Children Safe in Education, Safeguarding and Prevent. They will also attend the whole college Staff Development and Staff Welfare days
Training Outcome:
Completion of this apprenticeship may lead to other more senior administrative posts or a position within the Business Development team in this college or elsewhere
Employer Description:Cheshire College South & West is a dynamic, high quality and financially robust College, offering exciting opportunities for its 600 staff, 12,000 students and 1,800 Apprentices, who all have access to the contemporary environments at our modern campuses in Crewe, Ellesmere Port and Chester. The College is a key driver in the regeneration of the region, providing innovative approaches to teaching and vocational learning and an exceptional workplace. Staff will receive a range of benefits, proven by our commitment to the Investors in People standard.Working Hours :Monday - Thursday, 8.30am - 5.00pm. Friday, 8.30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
About the Role – Business Administration Apprentice
As a Business Administration Apprentice, you will play an important role in supporting the day-to-day operations of the business while working towards a nationally recognised qualification. This is an excellent opportunity to gain practical office experience, develop key administrative skills, and build a career within health and social care administration.
Key Duties and Responsibilities include:
Providing general administrative support to the management and care teams
Answering telephone calls, responding to emails, and handling enquiries professionally
Maintaining accurate records, databases, and filing systems (both digital and paper-based)
Supporting with staff and client documentation, including contracts, care records, and compliance paperwork
Assisting with scheduling, rotas, and appointment coordination
Supporting recruitment processes, such as arranging interviews and preparing onboarding paperwork
Inputting data and supporting reporting requirements
Ensuring confidentiality and data protection at all times
Assisting with audits, quality checks, and general office organisation.
Completing apprenticeship training, coursework, and off-the-job learning as required
This role is ideal for someone who is organised, reliable, and eager to learn, with an interest in business administration within the care sector
Training:Business Administrator Level 3 - https://skillsengland.education.gov.uk/apprenticeships/st0070-v1-0
Functional Skills level 1 / 2 if needed.
Please click on the link above for more information regarding End Point Assessment.Training Outcome:Potential opportunity for a permanent role within the company following successful completion of the apprenticeship if there is capacity. Employer Description:Springs of Joy Care Solution is a Nottingham-based home care and support provider committed to delivering high-quality, person-centred services across Nottinghamshire and surrounding areas. They offer flexible 24/7 care and support, including personal care, domestic help, learning disability support, community care, and end-of-life care tailored to individual needs. The organisation also specialises in supplying emergency and short-notice skilled care staff to care homes and supported living settings, with teams fully trained in key health and social care areas such as dementia awareness, infection control, moving and handling, safeguarding, first aid, and person-centred care.Working Hours :Monday to Friday, 9.00am to 5.00pm. To be confirmed at interview.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Analytical skills,Team working,Willingness to learn....Read more...
Ensure the office runs smoothly by working collaboratively and maintaining an upbeat, positive attitude
Practice administration using IRIS Practice Management software to update client records and provide housekeeping
Assist with Reception Cover
Answer the telephone, screen and direct calls as necessary
Receive and sort mail and other deliveries, prepare post for despatch
Update Bulletins as required
Ensure smooth running of machinery by arranging servicing and repairs as required
Organise meetings/greet client’s visiting the premises and provide refreshments as necessary
Deal with queries from clients and provide assistance as necessary
Ensure knowledge of staff movements by scheduling appointments and maintaining electronic diary
Prepare letters to clients, HMRC and other organisations using Automail
Assisting with ad hoc reports produced by Directors
Raise invoices using Iris Fees software
Assist with client starter packs, for all new clients, to include sending out the required forms to HMRC for Self-Assessment, Corporation Tax, VAT and PAYE
Set up client files both manually and electronically and ensure all documentation is dealt with on a timely basis
General office duties including filing, photocopying and scanning
Marketing support to include assistance with promoting the company via social media and organising promotional products for company events
Other general administrative and clerical support as required
Training:Training to be provided:
Business Administrator Level 3 Apprenticeship Standard
Weekly day release at CWCT, Radford, Coventry (Every Tuesday 9:30am - 4:30pm)
Training Outcome:Potential for career advancement within the company as you gain experience and develop your skills.Employer Description:Leigh Christou Limited was established as a firm of Accountants in 1983 converting to a Limited Liability Partnership in 2010 and today, we continue to build on our enviable reputation for providing excellent advice and first class service to our business and personal clients alike. We have many clients in the local community in Coventry and Leamington Spa.Working Hours :Monday-Friday, 9am-5pm. Tuesday 9:30am - 4:30pm day release.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
Liaise with guests as a first point of contact, ensuring they receive a warm welcome, a positive impression of the company and their needs are met.
Sign in/out of visitors, ensuring the visitor log is complete, and building passes are returned.
Making refreshments for visitors
Responsibility for managing meeting rooms, ensuring they are correctly set up with refreshments and catering as ordered.
Ensure all buildings are stocked with basic office supplies and refreshments upon ordering on a regular basis.
Maintaining the cleanliness of the reception and cafe.
Help returns desk with administrative tasks where needed
Ad-hoc duties, including arranging couriers and taxis
Taking incoming calls and directing them as appropriate, taking messages where necessary
Open, Date Stamp, and distribute the post to recipients.
Collect and frank outgoing post as well as oversee the franking machine- reporting faults and ordering supplies,
Assist employees with general enquiries.
Assist other areas of the business when required, Facilities, Return Desk, HR, etc
Purchase components, etc., from suppliers for both office use and external service orders using SAP and updating and maintaining these purchases through CRM/Microsoft Dynamics
Filing and scanning documents for upload onto various systems
Training:The candidate will complete an apprenticeship within the agreed-upon subject for the vacancy. This may include a BTEC Diploma/Standard and End Point Assessment. It may also include Functional Skills in maths and English.
Employer training will be provided such as, Health and Safety, Fire Safety, IT and HR courses. proAV has a LMS Platform with over 700 training courses.
The Apprentice at the end of this qualification will achieve a Level 3 Business Administrator Apprenticeship Standard.Training Outcome:Information, advice and guidance provided during the programme by Training Provider and Employer.Employer Description:We design, integrate and support blended technology solutions with AV, UC and beyond. We provide end to end services and 24/7/365 support to enhance global collaboration and empower your world of communication.Working Hours :Monday to Friday - 08.30 to 17.30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness,Friendly,Confident in speaking....Read more...
Mobile Air Conditioning Maintenance Engineers – FM Service Provider – Commercial Buildings/ Offices and NHS Campus – London - 1 in 10 call out –Door to Door travel - up to £55,000 per annum CBW Staffing Solutions are currently recruiting for a Mobile Air Conditioning Engineers to cover commercial buildings, Hospitals and NHS campuses across London and the surrounding areas. The buildings you will be preforming maintenance and reactive works consist of modern offices and commercial buildings, NHS campuses and hospitals for existing and new clients. In return, the company is offering a competitive salary of up to £55,000, plenty of overtime available, 25 days holiday + Bank holidays, further training and further career progression, 1 in 10 call outs, van + fuel card and Door to Door travel. Hours of work Monday to Friday (40 hour week) 8am to 5pm Key duties & responsibilitiesCarry out maintenance and reactive tasks to plant on client siteComplete all relevant job tasks on PDA including Risk AssessmentsProvide Further works reports where requiredLiaise with the client concerning work completed and any further works requiredUpdate contract managers with relevant client or site informationInform administrator of any site or plant changes / site plant asset managementCollecting parts from supplier or head office where applicableProvide weekly time-sheet to office on a MondayRequirements:Minimum 8 years trade experienceCompleted applicable apprenticeship and posses relevant AC and Refrigeration industry qualifications. Including up to date Safe Handling (2079)Comprehensive working experience from an HVAC and Building Services environmentA continuous history of employment within the HVAC and Building Services industryProven technical knowledge of a wide spectrum of Air Conditioning systems and plant including that of: VRF, VRVS, AHU’s, Coldroom’s and Specialist RefrigerationAbility to develop and be part of a team. Manage their own time, works and paperworkCapable of building long term relationships with clients both of existing and prospectivePositive attitude “can do, will do”.Flexible in approach to hours and solving problems on siteCommercially astute, driven to identify and generate additional works / salesProvide technical support to administration staff as required. Please send your CV to Joe Mann of CBW Staffing Solutions to avoid missing out on the role!....Read more...
Customer Service and Despatch CoordinatorSalary circa £27-30k depending upon experienceSteeton, BD208.30-5.00 Monday to Friday Our client is an award winning artisan bakery manufacturer, founded in 1899. They are looking for an experienced Despatch & Customer Service Coordinator to join their team. Your prime responsibility will be to service and engage with key accounts. You will take full responsibility and ownership for driving these accounts ensuring they meet the requirements of the business and deliver added revenue. The PositionOur client is looking for a methodical, bright individual who has a keen eye for detail and who can take responsibility for the order processing and despatching of goods for the manufacturing plant.You will play a key role in the achievement of right first-time shipment performance.Role responsibility but not limited to:-
Processing customer ordersSending out order confirmationsDispatching ordersBooking in orders from customersArranging transportProcessing delivery notesDealing with customer queries as they ariseAnswering telephones and dealing with queriesLiaise with all relevant departments where necessary
Ideal attributes
Professional telephone mannerExcellent time management and able to prioritise workload efficiently and effectivelyExcellent computer skills including word and excelMethodical and able to communicate at all levelsYou will have excellent analytical, communication and decision-making skills as well as a strong ability to plan and organise
This Customer Service and Despatch Administrator role would ideally suit an individual who has previous experience within a manufacturing business. If you feel that you have the relevant skills and experience, then please send your cv by return.NO AGENCIES This role has previously been advertised. please do not apply again as your details have already been considered INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Fortnightly Payroll Processing:
Manage and process fortnightly payroll for Rudy’s and Albert Schloss/Schenke employees
Monthly Salaried Payroll:
Oversee the accurate and timely processing of monthly salaried payroll
Ad hoc duties where required
Fortnightly Payroll Processing:
Manage and process fortnightly payroll for Rudy’s and Albert Schloss/Schenke employees
Monthly Salaried Payroll:
Oversee the accurate and timely processing of monthly salaried payroll
Import Payroll Benefits:
Administer various payroll benefits including but not limited to:
TRONC processing
GXP bonus
Revenue bonus
Loyalty bonus
Quarterly bonus scheme
Dreams award
Value of the week
Car allowance
Gym allowance
Cycle to work
EV scheme
Employee loans
Pay Changes:
Implement and document pay changes as required
Monthly Payroll Reconciliation:
Perform monthly reconciliation to ensure accuracy and compliance
P11D
Manage the payment of employee P11Ds
Setting Up New Locations:
Configure payroll systems for new locations on Fourth
Pension Administration:
Handle pension uploads and payments
HMRC Payments:
Manage monthly PAYE HMRC payments
DEA Claims:
Process and administer DEA (Deduction from Earnings Orders) claims
Year-End Financial Audit:
Assist with the annual year-end financial audit
Annual Gender Pay Gap Reporting:
Prepare and report on gender pay gap data
Posting payroll into management accounts & accruing payroll
Child maintenance submissions
Partner with site GMs on Fourth queries
Partner with People Manager
Training:Payroll Administrator Level 3.Training Outcome:Upon successful completion of the level 3 payroll administration apprenticeship there may, where available, be the opportunity to join us a full-time permanent employee. Employer Description:Mission Mars is a multi-concept operator with a mission to deliver world-class food, drink, entertainment and hospitality experience through innovation, people and sustainability.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Core Duties:
Assist with the management of applications responding to queries where possible or forwarding to relevant member of team
Manage the access care planning application for all Care Support Workers and office based staff
Assisting with payroll queries and arranging the monthly payroll to our finance team
Monitoring and communicating with all Care Support Workers in relation to the care planning application
Working alongside care coordinator to arrange working shift for all staff and assisting with the monthly rotas
Process timesheet requests and queries
Taking responsibility for scheduling all meetings, and storing meeting minutes as per company policies
You will be responsible for answering calls and monitoring electronic monitoring system
Keep all administrative trackers up to date and accurate on a weekly basis, updating the team on any changes/concerns
Develop and maintain relationships with clients; community-based workers and outside agencies - including commissioners
Working with the senior team - ensuring governance planner and tasks are being implemented in a timely manner - following up on any overdue tasks
Schedule and monitor Care Assistants calls on a weekly and daily basis; considering Client/Care Assistant suitability and logistics
Identify and report areas of recruitment needs
Assist the care manager with Client care plans and reviews
Participate in the ‘on call’ rota and provide an up-to-date handover
Assist with the processing of DBS referrals, liaising with the relevant HR Advisor and logging cases that have been submitted
Ensure the maintenance of employee records, ensuring complete accuracy and confidentiality
Provide a high level of customer service to all stakeholders
Support the team in the delivery of its objectives demonstrating a ‘can do’ attitude and adopting a flexible and resourceful approach
Support the recruitment team with project administration as and when required
Training:Business Administrator Level 3.Training Outcome:Full-time employment with Trailblazer and a well-constructed career path.Employer Description:Trailblazer Social Care is a Care Quality Commission (CQC) registered organisation. We deliver professional care based on both the healthcare requirements and personal preferences of our clients. Our services include
Rapid Response, Palliative and end of life care and Personalised care.Working Hours :Monday to Friday 8am until 4pm or 9am until 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Relationship Building Skills,Time Management,Confidentiality,Professionalism,Friendly,Professional....Read more...
Process payroll and timesheets as required and related payroll administration
Create, issue, upload, and distribute invoices
Manage employee lifecycle administration, including onboarding communications, contract preparation and amendments, and the leavers process, ensuring all documentation and records are completed accurately and on time
Prepare, update, and distribute employee contracts, handbooks, and terms and conditions, ensuring all policies and documentation remain current and compliant
Administer holiday, lateness, and attendance records, producing reports as required and supporting managers with accurate data
Support compliance requirements and assist with reviewing and working through legal and contractual documents
Coordinate and manage third-party support to clients, maintaining accurate and up-to-date records
Create reports and carry out accurate data entry across HR, finance, and administrative systems
Maintain and organise shared drives, ensuring HR and administrative documentation is stored correctly and easily accessible
Provide general administrative and team support, including ad-hoc duties as required
Act as the front-of-house point of contact, handling reception duties, answering and directing telephone calls professionally, and responding to enquiries appropriately
Training:
Business Administrator Level 3 Apprenticeship
20% off-the-job training
End point assessment
English and maths functional skills if required
Training Outcome:
A full-time position will be offered upon successful completion of the apprenticeship
Employer Description:We’re Jobsworth, the no-nonsense recruitment specialist that works for you! Traditionally, a “Jobsworth” is a stickler for petty rules and a headache for everyone else. But we turn this on its head using our industry knowledge and 15 years experience to make the recruitment process simple. We find employment that suits both candidate and employer, because we know that a job’s worth it.
Our Values
Our values are what make us tick! They have made us who we are today, they guide us every day and inspire how we conduct our day-to-day business. We know who we are and we are very proud of this. We will continue to be that ‘real’ niche recruiter that is honest, grounded and direct.Working Hours :Hours to be agreed with the candidate and to be worked over Monday - Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
Established in 1998 Lancer Scott offers renowned high-quality construction projects and facilities management services to a broad range of clients. Based in the heart of Bristol we have experienced very healthy year on year growth and can therefore offer lots of opportunity and a stable and progressive work environment.
As an apprentice in the Service Delivery Team, you will support both internal colleagues and external clients by helping to process new and existing work orders. You will learn how to be an effective first point of contact, helping the team deliver a high standard of client service.
This role involves developing strong attention to detail, working in a fast-paced environment, and building confident communication skills.
Duties will include:
Learn to manage specific workflow statuses within the CAFM system
Support the processing of work orders to meet client Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) in line with our internal procedures
Communicate with engineers and suppliers to gather updates and ensure work is completed within agreed timeframes
Assist with diary management and completing tasks set by your Team Leader and the Head of Service Delivery
Help meet client requirements and contribute to a collaborative and supportive team environment
Work toward achieving targets and objectives set by the Head of Service Delivery
Develop an understanding of business processes, compliance requirements, and best-practice standards
Training:
Business Administrator Level 3
Supporting and engaging with different parts of the organisation and interact with internal or external customers
City of Bristol College
Off site in its entirety
Training Outcome:
Strong possibility of full-time employment once apprenticeship is completed, further training and career progression
Employer Description:Lancer Scott was established in 1998 and operates across the maintenance, repair, project, and construction sectors. We deliver services to both public and private sector clients, working within housing and commercial markets. The company remains independently owned and is managed by its original founders, supported by a board of directors with expertise spanning various industries. This diverse leadership enables us to offer tailored, high-quality services that meet the specific needs of our clients.Working Hours :Monday to Friday, 8.00am - 5.00pm, 1 hour lunchbreak)Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Initiative,An eagerness to learn....Read more...
As a Claims Apprentice, you will play a vital role in supporting the day-to-day operations of the claims function. This entry-level position offers hands-on experience in managing insurance claims, liaising with internal and external stakeholders, and contributing to the accurate reporting and resolution of claims. You’ll gain exposure to a wide range of claim types and develop a strong foundation in claims handling, investigation, and financial processes.
Monitor internal dashboards and the Claims Portal for new claim notifications.
Create and maintain accurate claim records within the claims database.
Liaise with claimants to ensure all required documentation is received and complete.
Update claims data to support accurate reporting, reserving, and analysis.
Record claims with the Department for Work and Pensions (DWP) and verify certificate validity.
Attend accident locations to gather evidence, including photographs and measurements.
Use the Confirm system to investigate claims against the business and property damage claims pursued by the business.
Collaborate with operational teams to obtain supporting documentation and information.
Communicate with utilities companies, insurers, third-party representatives, and direct claimants.
Assist the Claims Manager with administrative and investigative tasks as required.
Work with the Finance Team to facilitate claim settlements, including payment requisitions.
Training:As part of your apprenticeship, you will be enrolled onto a Business Administrator level 2 apprenticeship which will take approximately 21 months to complete. You will be fully supported by our partnered college to achieve this qualification, having 1-2-1 advice and support, e-learning materials, and a whole team of experts on hand for advice and technical knowledge at your office. Training Outcome:Throughout your programme, you will receive first-class mentoring and a structured learning and development programme to enable your professional and personal development. Employer Description:Amey is a leading infrastructure services and engineering company. Our 11,000 people are behind the critical services the country relies on every day and we each take personal pride in our public service. Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government – both national and local – managing assets and complex projects that are vital to the country.Working Hours :Monday - Friday 09:00-17:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
As the Business and Events Officer your duties and responsibilities will include:
Supporting the planning, booking, and delivery of workshops and events
Communicating with schools, colleges, and businesses by phone, email, and in person
Helping recruit and support business volunteers and work experience placements
Providing admin support including data entry, trackers, and correspondence
Assisting with event delivery - both face-to-face and online.
Working directly with students and supporting the wider team on multiple projects
Please do not use AI to answer the application questions. Training:
The Business Administrator Level 3 Apprenticeship is delivered fully in the workplace
You will be supported throughout by a Development Coach from Newbury College so that you can confidently demonstrate the required Knowledge, Skills and Behaviours by the end of your Level 3 apprenticeship
Your Development Coach will meet with you regularly either remotely or in your workplace
Your employer will give you time in your working week to focus on your apprenticeship
Training Outcome:
Upon successful completion of the apprenticeship, there may be an opportunity to progress into a Trainee Project Officer role within either the Developing Skills or Work Experience team, depending on business need and available funding
Employer Description:We are Education Business Partnership (EBP) and we have been inspiring our future workforce since 1993.
Each year we help a wide range of businesses to meet their objectives through the programmes we develop and deliver with them. We harness the value from around 2200 volunteer hours, plus gaining vital support from local business who host up to 1800 students across the region on work experience each year.
We’re proud of the work that our dedicated team deliver, in partnership with around 900 businesses of all sizes, across all sectors, to positively impact around 22,000 young people each year.
Ultimately our mission is to ‘inspire our future workforce’ and everything we do is focused on making a real difference for young people.Working Hours :Monday - Friday, 9.00am - 5.00pm, however you may need to start earlier on occasion due to workshop start times/location. Working 38 weeks per year (as per West Berkshire Council term dates).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
As a Customer Service Apprentice, you’ll develop the skills and experience to succeed in a dynamic, customer-focused environment.This apprenticeship offers the chance to learn from experienced professionals, strengthen your communication and problem-solving abilities, and play an important role in creating positive experiences for our customers.
Responsibilities include but are not limited to the below:
Acting as the first point of contact for customers, providing friendly and helpful support
Handling enquiries and resolving issues via phone, email, or in-person interactions
Working with the team to create a positive customer experience at every stage
Keeping accurate records of customer interactions and feedback
Collaborating with other departments to ensure smooth service delivery
Ordering materials and equipment to keep projects on track
Logging jobs, uploading documents, and keeping systems updated
Responding to queries and scheduling contractors
Raising purchase orders accurately
Preparing clear and concise reports
Coordinating contractor bookings
Completing administrative tasks within agreed timelines
Training:The role of an Administrator is an important one, as they ensure the proper flow of office procedures and support various departments while maintaining a positive and friendly attitude.As an apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 3.
On successful completion, you will receive:
Level 2 Functional Skills in English & maths (if required)
Level 3 in Business Administration
Training Outcome:
Wates offer a wide range of career progression opportunities including further qualifications on completion of the apprenticeship
Employer Description:The Wates Group was established in 1897 and is one of the leading privately owned construction, development and property services companies in the UK. We employ almost 4.000 people, working with a range of clients and partners from across the public and private sectors At Wates we are proud to be a family-owned business, small enough to recognise and support great talent, yet big enough to challenge and inspire our people through amazing multi-million-pound projects. To us our industry is more than just building, it’s also a chance for us to positively impact the communities where we work and thrive.Working Hours :Shifts to be confirmed between the hours of 8.00am - 5.00pmSkills: Communication skills,Organisation skills,Problem solving....Read more...
Gathering and processing the required information to onboard new customers
Understanding and managing the processing of contract renewals, cancellations, and swaps, helping to retain customers within the EZOO product set
Understanding the end-to-end process for all fines and excess mileages
Completing all delivery feedback calls/surveys, the target is to contact 85% within 3 working days of delivery
Calling customers who are 2 months into their contract and assessing their feedback against agreed parameters
Encouraging customers who have had a positive experience to complete a Trustpilot review, 10% of all contacts to complete a review
You will manage and maintain our CRM system (Zoho) – for data entry, lead management, maintain data quality standards
Supporting sales and Operations you will work with and learn from the sales/operations team and use a variety of methods to gain new customers including email, SMS, and phone
Work with your Line Manager as well as the wider team to deliver efficient driver onboarding, and order processing
You will be targeted on customer retention and growth. A customer-centric approach always is essential
Training:Training to be provided:
Business Administrator Level 3 Apprenticeship Standard
Weekly day release at CWCT, Radford, Coventry (Every Tuesday 9:30am - 4:30pm)
Training Outcome:Potential for career advancement within the company as you gain experience and develop your skills.Employer Description:EZOO is an electric car Salary Sacrifice, Subscription and Lease provider, on a mission to create a faster, smarter, more innovative way of accessing an electric car. Since our launch in January 2018, we have grown the business year on year as a high growth tech scale up, with 200% organic growth in the last two years. We offer a fully digital experience – choose your car, choose your term, delivered to your door. We are based in Coventry serving customers nationwide. Our challenge now is to take EZOO to a new level without losing what makes us special for our customers. We need to be able to provide rock-solid reliability, speed, and accountability whilst growing to become a truly household name. This is a challenging combination, but one we're embracing in the next stage of our journey. And that's where you come in...Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
Data Management & Reporting
Maintain and update learner and apprentice records on the PICS system (including pre-apprentice and apprentice data)
Update and manage internal spreadsheets and databases with current, accurate information
Extract, evaluate and present data findings to support operational or learning decisions
Produce regular reports for internal teams and stakeholders
Digital Learning Support (Moodle)
Work with the Resource Manager to research and add new learning resources to the Moodle platform, including content, images and videos
Create and upload quizzes, questionnaires and interactive activities to enhance learner engagement
Ensure all Moodle resources are formatted correctly, accessible and aligned with learning objectives
Troubleshoot basic content issues and assist learners with access queries
Learner Feedback & Evaluation
Collect learner feedback from a variety of sources (surveys, quizzes, Moodle analytics, Kahoot sessions, etc.)
Analyse feedback to identify trends, strengths, and areas for improvement
Prepare feedback summaries and reports for internal use
Support the Resource Manager with implementing improvements based on findings
Administrative Support
Assist with general office and administrative tasks, including record filing, correspondence, scheduling, and coordination
Support the set-up of events, presentations or learner activities when required
Maintain professional documentation and update folders or systems as directed
Adhere to privacy, data protection and safeguarding policies in all administrative duties
Communication & Collaboration
Work collaboratively with internal teams, trainers, assessors and external stakeholders
Communicate effectively with learners to support access to learning materials and resolve queries
Represent the organisation professionally at all times in written and verbal communications
Training:
An apprenticeship includes regular training at Protocol Consultancy Services in Birmingham (B3 2NH) with the training organisation
English and maths Functional Skills (if applicable)
Minimum of 6 hours off-the-job training per week at employer premises
One day per month training at Protocol Consultancy Services in Birmingham City Centre
Training Outcome:
Business Administrator Level 3 or Digital Support Technician apprentice at Protocol Consultancy Services
Employer Description:We are an approved Work-Based Training Provider for the Department for Education. PCS is part of the Protocol Group of Companies and is a trading name of Transworld Publications Services Ltd. We deliver training across the West Midlands.Working Hours :Monday to Friday 8am to 4pm
30 minutes unpaid lunch breakSkills: ....Read more...
Key Responsibilities
Project & Administrative Support
Coordinate search assignments from briefing to completion
Maintain accurate records within CRM and recruitment systems
Manage candidate documentation and project trackers
Support scheduling of interviews and stakeholder meetings
Ensure compliance with data protection and GDPR standards
Communication & Stakeholder Engagement
Communicate professionally with candidates and via email and phone
Collate and distribute feedback from interviews
Prepare candidate summaries and formatted documentation for client presentations
Support onboarding administration for successful candidatesResearch & Process Support
Conduct market research to support talent mapping projects
Assist with identifying potential candidates using LinkedIn and digital tools
Support preparation of job descriptions and candidate packs
Help manage pipelines and internal reporting metrics
Continuous Improvement
Contribute to improving internal systems and workflows
Support implementation of agreed administrative processesHelp track and report key project metrics
Training:During your apprenticeship you will undergo remote learning through:
Live webinarsForumsOne to ones with a dedicated learning coach giving constant feedback and coaching through RHG’s team of experienced learning coachesYou will gain the Level 3 Business Administration Apprenticeship Standard qualificationTraining Outcome:
Upon successful completion of the apprenticeship, there is a clear pathway to:
Permanent Executive Search Administrator roleCandidate Consultant progression
Long-term development within retained executive search
We are looking for someone who wants to grow with the business.
Employer Description:Procurex Talent Solutions is a boutique executive search firm operating within the supply chain technology and transformation market.
We partner with high-growth software providers, consultancies, and innovative end-user organisations across the UK, Europe, and North America to deliver business-critical hires.
Our work is research-led, consultative, and relationship-driven. We focus on specialist roles where quality, judgement, organisation, and candidate experience matter.
We operate in an executive search setting, working closely with clients and candidates, where attention to detail, structure, and communication standards are key.Working Hours :• Monday–Friday
• 9:00am–5:00pm
• 1 hour lunch
• 35 paid hours per week
• Office-based in Market HarboroughSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Nursery ManagerZero2Five are proud to be working with a quality nursery who are looking to employ an experienced Nursery Manager for their setting based near Rochdale. The successful candidate will Promote high standards of quality within the nursery in respect of the environment, resources and experiences offered to children.This is an excellent opportunity for an experienced Nursery Manager, or for a Deputy Nursery Manager ready to take the next step in their early career.Requirements
At least 2 years’ experience of working in a senior role within a childcare settingMinimum NVQ level 3 in Childcare or equivalentExcellent knowledge and understanding of the EYFSExcellent organizational skills with the ability to work to multiple targets and deadlinesTalented administrator with an eye for detail, ensure all records are maintained and up to date at all times and nursery paperwork is completed and accurateKnowledge of health and safety legislationExcellent people management skills with the ability to lead and motivate a staff team, implement staff training and supervisionsPassion and creativity for delivering outstanding childcare and learningExperience with managing financial tasks including invoicesThe successful applicant will need to pay for an enhanced DBS check, or be on the Update service.
Key Responsibilities
Ensure that children attending the nursery receive rich and stimulating experiences appropriate to their age and stage of their developmentEnsure practice and provisions in the nursery meets the requirement of the Early Years Foundation StageEnsure that children are kept safe and that staff understand, and when necessary follow safeguarding proceduresPromote and facilitate partnerships with parents/carers and other family membersSupport the development of good practice with regards to special needs and inclusionSupport pre-school staff in delivering the Foundation Stage; ensure that provision in the nursery meets the requirements of the local authority in relation to nursery grant funding for two, three and four-year oldsCreate a culture of self-evaluation and reflective practice throughout the nurseryTake on the role of, or prepared to train for, Safeguarding Designated LeadOperate as/or oversee the SEN coordinator role for the setting.
Benefits
Very competitive salaryCompany pensionFree parkingCareer Progression opportunitiesWorking in an Ofsted rated ‘Good’ Early Years setting
If this sounds like the type of vacancy you feel you have been looking for, then apply today! Or email your most up to date CV to ollie@zero2five.co.uk....Read more...
Sands Agricultural Machinery Ltd (SAM Sprayers) is an industry-respected family-run manufacturer of crop sprayers based in beautiful North Norfolk. With over 50 years of heritage, we're a household name in the sector, trusted for quality, service an innovation.SAM Ltd is seeking a reliable Receptionist / Administrator to deliver excellent front‑of‑house and back office support, being the face of our new purpose built facility just outside of Stalham, Norfolk.You will work closely with the Directors and senior staff, managing communications, helping customers and visitors, maintaining records, and ensuring administrative tasks are handled efficiently.What You Will DoYou will be the point of contact for customers and visitors, the organiser of administrative systems, and support for our Directors and senior staff. Your work will ensure that day‑to‑day operations run smoothly.Who We Are Looking For
Previous experience in a reception or customer‑facing administrative roleStrong skills with Microsoft Office (Word, Excel, PowerPoint)Experience or familiarity with WordPress and business social media usageExcellent organisational skills; ability to handle changing prioritiesGood attention to detail and accuracyAbility to work independently, use initiative, and stay calm under pressureStrong communication skills, both face‑to‑face and in writingDiscretion and respect for confidentiality with sensitive informationHonest, reliable, with a good sense of humour and ability to work as part of a team
Key Responsibilities
Answer and direct all incoming calls through the main switchboard, or take messages and ensure follow‑upMonitor and respond to emails to the company mailbox, or escalate as neededGreet visitors, provide refreshments, and inform them of health & safety site proceduresHandle incoming and outgoing post using franking machine where requiredSupport the Stores team with data entry into our ERP systemMaintain databases for machine orders and process sales orders including acknowledgments using MS ExcelAssist with the full machinery order process: enquiries, trade‑ins, DVLA registration, and customer handoverManage all company vehicles: tax, insurance, MOT, driver recordsMaintain records for the National Sprayer Testing Scheme, support local certified examinersAssist the Directors with marketing and events (trade shows, exhibitions): booking, literature, website and social media updatesSupport team members with travel and accommodation arrangementsOrder and manage stationery and general office suppliesTake minutes in meetings when requiredTrack holiday bookings and keep Directors informed of staff availability
To Apply: Please send your CV and a brief cover letter SAM Ltd is committed to equal of opportunities and welcome applications from all suitably qualified applicants.....Read more...
Log calls/ jobs on the helpdesk ERP system
Allocating work orders to the reactive engineering team
Placing product orders with the approved supply chain
Ensure all protocols, policies and procedures are met within the Helpdesk ERP system
Taking ownership for the PPM schedule & Reactive maintenance jobs
To ensure all tasks are completed in line with the associate KPI’s / SLA’s
To ensure 100% Portal compliance in line with individual client’s requirements
To ensure engineer / service reports are completed
Tracking jobs progress against predetermined KPI’s including response times
Updating assets history from external work record sheets
Regularly cleanse and refresh the electronic asset register to reflect the following
Asset/plant replacement & equipment
Disposal details of assets/plant & equipment
Warranty details
Location of plant & equipment
Suppliers & installers details
To initially deal with front-line complaints and service-related issues arising from reactive and planned works – reports to line manager – log complaints, monitor and process toward remedial and resolved outcomes
To provide general administrative support including, filing, document distribution, word processing, spreadsheets, data-base services/maintenance, ERP reports
Training:
Level 3 Business Administrator Apprenticeship Standard at workplace/day release at Northumberland Skills Campus
English and matha Level 2 functional skill if required
Training Outcome:
Full time employment within the company
Employer Description:CMS was established in the North East of England in 2000 by Neil and Nic Smith, both experienced engineers. Neil trained as a marine engineer working off-shore, and after university in Sheffield Nic went through the Mars Graduate Program and managed one of their largest production facilities.
The visionary brothers saw an opportunity to develop the company beyond its Northern heartlands and into a nationwide business, delivering a fantastic service throughout the country.
They invested significantly throughout the business, in senior management appointments, back office support, IT infrastructure, the HQ premises and most importantly a nationwide network of directly employed engineers.
This has allowed CMS to win significant contracts from large national businesses who appreciate having a single point of contact when it comes to the operation and compliance of their diverse property portfolios.Working Hours :Monday– Friday 8:30am to 4:30pm You will have a 30 minute lunch break.
37 hours 30 minutes a week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Supporting the team to advise and implement the Council’s Health & Safety policies and procedures
Assisting with the monitoring, analysis and reporting of safety, health and environment performance
Extracting and cleansing incident data in preparation for officers to complete quarterly H&S reports
Prepare and maintain records relating to safety, health and environmental matters that comply with legal and workplace requirements
Maintaining the H&S webpages on the intranet and PPS website
Regular data cleansing of incident reports and data
Supporting Corporate Health & Safety Board and other meetings with agendas, minute taking etc
Support in the implementation of inspections and monitoring systems
Develop skills to contribute to the delivery of our services to our customers and stakeholders
With guidance, carry out projects within the remit of safety and health
Be accountable for the quality of your work and take responsibility for maintaining and improving your knowledge and skills
Meet relevant standards of practice by working in a lawful, safe and effective way
Undertake appropriate training as identified relevant to the role
Communicate effectively to deal with queries either internal / external, by telephone or by written correspondence and work flexibly to support the team
Develop knowledge on H&S legislation and compliance
Training:The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor. Training Outcome:This apprenticeship is a fixed term 18 month contract and at the end you will gain a Level 3 Business Administrator qualification. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Between 8.00am and 4:30pm, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Respect for others,Maintain confidentiality,Meet deadlines,Prioritise,Data protection,Flexibility,Adaptable....Read more...
Main Duties:
Maintain accurate and confidential pupil records, enrolment information, and attendance data
Manage communication with parents, staff, and external agencies via phone, email, and newsletters
Coordinate meetings, school events, and activities, including preparing materials
Support procurement processes and manage inventories of resources and equipment
Assist with the implementation of school policies and procedures
Provide administrative support to teachers, leadership, and external professionals
Respond to student and parent enquiries professionally and promptly
Support the onboarding and induction of new staff members
Manage digital communication systems, databases, and basic IT queries
Serve as a liaison between the school, families, and community partners
Carry out additional administrative duties as required by the Executive Headteacher or leadership team
Training:
Study towards the Level 3 Business Administrator Apprenticeship Standard
Regular mentoring and development support from school staff
Opportunities to gain experience across different administrative functions
Ongoing review meetings to monitor your progress and support your growth
Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday, Tuesday, Thursday and Friday: 08:30 - 16:00.
Wednesday: 08:30 - 15:00, with a 30-minute break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Assist in the coordination of product development initiatives and launch activities across internal engineering and marketing teams
Support the creation and maintenance of product documentation,specifications, and roadmaps
Help manage product data and updates in ERP and CRM systems
Track and report on product performance metrics and customer feedback
Collaborate with marketing, sales, engineering, and operations to ensure product alignment and readiness
Participate in product meetings, capturing actions and following up with stakeholders
Contribute to competitive analysis and market research to inform product strategy
Maintain accurate records of product changes, decisions, and customer requirements
Help manage product-related inquiries and support issue resolution
Promote continuous improvement in product processes and customer satisfaction
Other tasks assigned by the Global Product Manager as needed
Training:
Study towards a relevant qualification, Level 3 Business Administrator Diploma
On-the-job training and mentoring from experienced professionals
Regular review meetings to track progress and development
Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday, 8.00am - 4.00pm, including a 30 minute break.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
