Rygor Auto is a multi-award-winning business, owned by Rygor Group - a UK Best Workplace™ for two years running, a UK Best Workplace for Wellbeing™ two years on the trot, a certified Great Place to Work® 2022, 2023 and 2024, and a UK Best Workplace for Development™.At Rygor Auto, we have an established Apprenticeship programme and work with Daimler UK to train Team Rygor’s next generation of Parts Advisors. We are looking for the next gen of Team Rygor to join our business. So, if you are committed to career development, want to find a role you’ll love, work for an award-winning business with an expert and inclusive team and get paid to learn – please apply to join us as a Rygor Parts Apprentice!As an apprentice Parts Advisor, you will play an integral part within a fast-paced working environment, working with Workshop colleagues and external customers.
Roles and Responsibilities include, but are not limited to:
Handling, storing, and receiving stock
Identifying, sourcing, and ordering parts - Checking incoming stock against delivery notes and storing stock in the correct locations
Being the first point of contact both face to face and over the telephone and delivering excellent customer service - Their customers expect a high level of service and parts expertise, and they don’t like to disappoint
Supporting customers and workshop staff with any queries
Processing cash and card payments for customer parts
Ensuring quality is maintained throughout all stages to exceeding customers’ expectations
Building positive relationships with customers
Our apprentices benefit from:
Dedicated and experienced expert mentors for one-to-one on-site support
Access to Rygor’s in-house, award-winning Training and Development Programme
A full yearly apprentice events calendar
Branded uniform
Rygor’s established Reward and Recognition Programme, including our annual Group Awards, ‘just because’ treats, a laptop awarded at the end of Year One (to support further learning and development) and a birthday cake on your first Rygor birthday
Physical and mental wellbeing support resources
Team Rygor activities and events
Training:
The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers
The Customer Service Specialist Level 3 qualification will include Functional Skills at Level 2 unless exemptions apply
Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level
Training Outcome:
Rygor Auto supports all their apprentices with developing the skills needed to become fully qualified and competent individuals with a secure vocation
A Daimler trained apprentice will become a top class asset to their business for years to come
Employer Description:Rygor Auto has 11 authorised Mercedes-Benz Van and Truck branches located across the UK, committed to selling and maintaining commercial vehicles. Having started life in the 1960’s as a family haulage business in the Mendips, Rygor Group originally became an authorised Mercedes-Benz repairer in the 80’s and became a full Dealer shortly afterwards. Rygor Auto was delighted to be announced as winners in the ‘Franchised Dealer of the Year’ category at the 2019 Commercial Motor Awards, ‘Van Dealer of The Year 2021’ at the WhatVan? Awards and Customer Service Provider of the Year at the 2022 WhatVan? Awards.Working Hours :Monday - Friday, 08:00 - 16:30 with a 30 minute unpaid break each daySkills: Communication skills,Enthusiasm to learn....Read more...
To assist with the maintenance of the Council’s property records for all property owned or leased by the Council and to help undertake regular reconciliations of the records including the lease register and periodic income register.
To provide customer service support to the Council’s non-housing tenants, including commercial lets and beach huts.
To assist with the rationalisation of the Council’s stored property deeds and documents.
To help to provide advice and information on the Council’s land and property portfolio to other departments, Members and external agencies including research with ownership issues.
To communicate with the Land Registry by post and electronically and for queries from other departments.
To provide administrative assistance and support to all members of the Property Services Team.
To undertake scanning, filing, photocopying and general office duties.
To answer telephone calls, take messages and deal with routine queries as appropriate.
Assist in updating and maintaining departmental databases as appropriate.
To be responsible for the distribution of incoming post from the postal hub and the administration of external outgoing post and documents.
Other duties as required.
Training:On the job training in management of commercial leases, Council processes on dealing with property transactions and administration functions relating to land and property management.
You will be working towards a Customer Service Practitioner Apprenticeship Standard at Level 2.
Delivery will be in the workplace with an assessor or coach through a combination of assessing, coaching, training and mentoring.
The minimum duration on the apprenticeship is 12 months, with an additional 3 months for an externally assessed end point assessment. A total of 15 months plus functional skills if required. Prior learning and experience will also be taken into consideration.Training Outcome:Career progression will be dependent on vacancies coming up within the team or wider organisation. Internal employees can apply for roles as and when they are advertised.Employer Description:Tendring District Councils (TDC) main offices are based in Clacton-on-Sea, the largest town. Other towns are Brightlingsea, Harwich, Frinton-on-Sea and Walton-on-the-Naze along with a number of rural areas. Economic Growth sits within the Economic Growth and Leisure department and work closely with the Creative & Cultural team as well as Planning and Assets.Working Hours :Monday to Thursday - 8:45 am to 5.15 pm
Friday - 8.45 am to 4.45 pm
With 1 hour for lunch each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Work Under Pressure,Good Time Keeping,Ability to Meet Deadlines,Flexibility,Enthusiastic,Punctual....Read more...
Main duties include:
Telephone: Answer all incoming calls into the business and respond to email messages in the absence of the appropriate personnel.
Calendar: Manage the reception calendar, including booking meeting rooms and coordinating appointments.
Presentation Files: Printing and collating information on the Company and putting into a file complete with front page and spine.
Post: Opening and date stamping, sorting for the relevant person, managing the franking machine and all outgoing post/parcels.
Stationery Ordering: Place weekly orders for office stationery supplies.
Dealing with Visitors: Greet and ensure all visitors are signed in and offer hospitality by providing tea, coffee, and water.
Beverage Service: Making tea for office through the day and when any directors enter the office as a vital part of customer service.
Office Maintenance: Maintain a tidy reception area and office space and organise the handling of larger deliveries to the second floor or basement.
Quotation Files: Create quotation numbers and set up electronic files on the server.
Adhoc duties to include: Printing drawings/Tender packages/O&M Manuals/Site Files/General typing/Archive Filing.
Training:Next Level will work closely with you to complete your Level 3 Business Administrator Apprenticeship, including Functional Skills if required. We can hire apprentices at any time and hold regular workshops for those on the course.
These workshops occur once every 2 weeks both online and in our academy in Bristol City Centre.
You will get specific 1-2-1 tutoring and regular reviews between you tutor, manager and yourself to ensure you are meeting deadlines and staying on top of your work.Training Outcome:Upon completion, a business administration apprenticeship can provide a gateway into multiple career paths within different sectors.Employer Description:Lancer Scott is a prominent figure in UK construction and development, shaping the built environment of the future. Since day 1, we’ve had a reputation for excellence, and a commitment to hard work, grit and determination.
We’re backed by a large team spanning the full spectrum of construction, development and facilities management. Small business at heart but national in scope, we keep close to our South West roots.
We’re always on the hunt for hardworking people to join our crew, whatever their background or experience level. We nurture and support the development of each and every team member from the ground up, valuing the unique contribution they bring. If you’re ready to thrive and reach your full potential, we can’t wait to hear from you.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills....Read more...
Key Responsibilities:
Photocopying / Copy typing / Data entry / Audio typing / File opening / Electronic filing / Archiving
Processing invoices / Preparing fee estimates
Archiving/ Preparing home files
Answer telephone calls from clients & 3rd parties, take messages and pass messages to relevant individuals within the team
Support the team with the arrangement of business development and marketing activities where required
Work closely with other members of the team to ensure work is completed effectively and efficiently
Liaise with member of the wider Residential team and other teams across the business
Ensure that all working processes and practices comply with relevant quality and service standards
Complete any work as required by your Assessor and Department
Head in order to successfully complete your apprenticeship qualification
Any other reasonable duties as requested by Head of Department or Fee Earners
Company Benefits:
25 Days additional Holiday (January - December)
Additional 1.5 days to be taken between Christmas and New year
Flexible working policy
Employee assistance program
Healthcare cash plan
Buying/selling annual leave (up to 1 week)
Cycle to work
Life assurance from start date (4x salary in the event of death in service)
Pension scheme - after 3 months you will be auto enroled into
RWK Goodman's pension scheme
Discretionary profit and performance related bonus
Referral bonus scheme
Recruitment bonus scheme (if you refer someone to work at RWK and they successfully pass probation)
Birthday day off
Season ticket load (interest free) up to £10,00 per annum (available after probation)
Discounted conveyancing Fees (available after probation)
Training:Business Administrator Level 3 Apprenticeship Standard with Legal pathwaysTraining Outcome:You will be encouraged to develop in your role through on the job training, external training (if appropriate) & meeting business development objectivesEmployer Description:RWK are a progressive UK Top 100 law firm known for our commercial, private client, clinical negligence and personal injury work. The firm has 450 people with offices in Bath, Oxford, London, Swindon and Marlborough. At Royds Withy King, people come first. The brand is built around being ‘Ahead of the Curve’. They also pride themselves on providing a brilliant place to work and recognise that investing in their people and their career is the only way they can succeed in achieving what is best for their clients.Working Hours :Monday - Friday between 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Specific duties include:
Gaining Insurance knowledge and experience including studying for Chartered Insurance Qualifications
Working closely with Account Executives and other experienced Handlers to ensure clients’ needs are met, renewals are issued on time and mid-term adjustments processed
Learn to prepare new business quotations
Under the supervision of Account Executives and Account Handlers and as experience grows you will learn how to process other more complex business insurances and advise clients on their insurance needs
Refer and liaise with insurance underwriters as appropriate
Prepare and broke renewals and new business for these policies
In addition, you should learn to approach your work within HM’s Core values of:
Personal Service, Integrity, Value for Money and Expertise.Training:Working week: Monday to Friday 8.30am - 5.00pm
Level 3 Insurance Practitioner.
Cert CII.
12-15 Months.
Level 4 Insurance Professional.
Dip CII.
24-27 months.
Level 6 Senior Insurance Professional.
ACII.
30-36 months.
Total hours per week: 37.5
Expected duration:
18 months (min) - 36 months (dependent on level).
Hazelton Mountford’s insurance head-office, within the centre of the ‘faithful city’ Worcester. We relocated within the city into our current offices in 2014.
4 Bank Street, Worcester, WR1 2EW.
Telephone: 01905 611951
www.hazeltonmountford.co.ukTraining Outcome:Commercial Insurance Broking offers an extremely rewarding and varied career dealing with a huge variety of clients ranging from local businesses to multi-national organisations, charities to haulage contractors.
Hazelton Mountford have a rewarding career plan that can lead in various directions depending on your skills and ambitions. Employee benefits, generous salaries and a friendly community working environment.
A Hazelton Mountford apprentice not only needs the basics of good maths and English but also strong relational and interpersonal skills, the ability to take initiative, a drive to succeed and the ability to fit into our team.
Learn more about our journey into insurance here: www.hazeltonmountford.co.uk/latest-news/our-insurance-journey-by-hazelton-mountford/
Please click on the link to hear more about what it’s like to work in insurance broking: https://d10ou7l0uhgg4f.cloudfront.net/wp-content/uploads/2019/10/18152817/ITN-interview.jpg.
To find out more about the Chartered Insurance Apprenticeships, please email Gordon Hazelton: gordon@hazeltonmountford.co.uk.Employer Description:Hazelton Mountford are a leading, privately owned independent chartered insurance broker providing business insurance, private clients insurance and a tenant referencing service.
The Hazelton Mountford Group, established in 2008 is a relational, people centred business. The team remain people-centric and always treat clients in accordance with their core values: Personal Service, Expertise and Integrity.Working Hours :Monday - Friday 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Negotiating Skills....Read more...
Broad Function:
To provide a professional, efficient and welcoming experience, ensuring exceptional customer focused standards are delivered at all times
To provide efficient and accurate administration support and respond to product or service enquiries
Key responsibilities and accountabilities:
Deal with all telephone enquiries in a prompt and efficient manner
Inputting and processing orders
Liaise with Contracts, Production and Warehouse departments to ensure all orders that are manufactured and delivered meet customers’ requirements. Advising Customer Services Supervisor, Territory Manager of any issues
Ensure back-order reports are run daily and dealt with
Liaise with customer regarding all price discrepancies
Assist with queries from Accounts department
Contact transport department regarding shipment information.
Co-ordinate slow moving stock
Manage all standing orders, existing and expiring
Liaise with external sales team
Log any complaints or returns in 24 hours. Dealing with all matters with the exception of ‘quality’ issues – provide all information of complaints relating to quality with the QC Manager
To deliver services effectively, a degree of flexibility is needed, and the post holder may be required to perform work not specifically referred to above
Principal Relationships:
Accountable to – Customer Services Supervisor
Responsible for – Ensuring a comprehensive Customer Service experience
Internal - Works closely with peer group in own department and across all functions in ensuring projects and continuous improvement activities are well thought out and delivered, on time.
External – Maintains external contacts as necessary
Training:
The learner will be studying the Customer Service Practitioner Level 2 Apprenticeship Standard qualification
Functional skills will be studied if equivalent qualifications are not held
Training Outcome:If the are successful with the Apprenticeship program and meet the expectations of the department, we are happy to offer them a permanent contract.Employer Description:Established in 1988, Unisurge is a trusted manufacturer and supplier of custom procedure packs, dressing packs, medical disposable and theatre products for health care professionals.
Unisurge also offers a broad range of sterile drapes, gowns and supplementary operating theatre products. The contents of each of our packs have been practitioner specified to meet the requirements of all modern surgical procedures.
One of the largest custom built Ethylene Oxide sterilisation chambers in Europe gives Unisurge the ability to deliver unrivalled sterility for all our products ensuring a reduction in site infections and fluid contamination for the patients and medical staff that we are proud to serve.
Technology and innovation is at the heart of everything in the business with rigorous recycling and sustainability practices and one of the largest solar electric provisions in the county.
Linked to a significant investment in Information Technology, we provide a proven and trusted distribution network. Unisurge also maintains its own fleet of delivery vehicles and is able to guarantee that sterile packs arrive at their destination on time and in optimum condition.
Surgical teams can be confident that all the necessary components for a procedure will be supplied, to their specification, in a sterile pack, ready for immediate use.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working....Read more...
Main Duties Include:
Dealing with enquiries into the office with regard to properties
Answering the telephone, dealing with walk-in customers and internet leads
Use of the company database, including customer management
Use of company emails
Helping customers with their needs and develop tailored solutions
Business generation, including phone, mail and internet activities
Arranging, confirming and conducting viewings to include appropriate follow up
Dealing with offers and agreeing lets and referencing
Pre-tenancy work, to include tenancy agreements
Arranging, confirming and conducting market appraisals to include follow up (where applicable)
Suitable candidates must possess:
Excellent communication skills, both verbal and written
Strong administrative and organizational abilities
Ability to work independently and as part of a team
Self motivated and driven
Good with computers and systems
Friendly and polite manner
As a Consultant, you will have the opportunity to work with diverse customers, helping and meeting customer needs, growing and developing the business. You will be responsible for providing expert advice, conducting appointments and phone/written activities. Your strong communication, administrative, and organisational skills will be essential in ensuring the success of the business. If you are a motivated individual with a passion for helping people and helping the businesses thrive, we invite you to join our team.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice.Training:
The Apprentice will learn whilst in the workplace with monthly tutor online/face-to-face training
You will have a mentor assigned to you within the workplace to be able to learn the lettings skills from sector experts
Training Outcome:
Progression onto further training available
Employer Description:We are an independent Estate and Lettings agent in the South East and we are experts in our local property market. Superior customer service and professionalism are at the heart of our business.
Our experienced staff, knowledge of the area and of the local market get our clients results and our feedback speaks for itself.
jdm offers a complete lettings service and also operates a successful Land & New Homes division. As part of our commitment to maintaining a market leading, professional service, we are members of the NAEA, ARLA and the Guild Association Scheme, as well as being awarded “Best Estate Agency in Kent” and “Highly Commended for Estate Agency Marketing in the South East”.Working Hours :Mondays - Friday, 9.00am - 6.00pm and 9.00am - 5.30pm on a Saturday (will get a fixed day off in lieu during the week and we are closed on Sundays)Skills: Communication skills,Attention to detail,Organisation skills,Presentation skills,Team working,Initiative....Read more...
Sacco Mann are recruiting for a successful full-service law firm based in Newcastle who are looking to recruit a conveyancing paralegal into their busy team. This firm is a leading practice in the city, who have an outstanding reputation for delivering high quality advice.
The Role
Joining this successful team, you will be assisting fee earners on a caseload of residential property transactions including sales and purchases, freehold and leasehold.
Key Responsibilities
Assisting on a residential conveyancing caseload
Dealing with clients and third parties over the telephone, in written correspondence and occasionally face-to-face
Maintaining the relationship with clients and referrers of work
Preparing required documentation and completions
About You
Upwards of 12 months experience in a residential conveyancing team as a paralegal or conveyancing assistant
Excellent client care skills
Passion to develop your conveyancing career further
What’s in it for you?
28 days holidays plus additional bank holidays
Hybrid working options
Good career progression opportunities
Life insurance
Private Medical Insurance
Health Cash Plan
If you are interested in this Residential Conveyancing Paralegal role in Newcastle then please get in touch with Chloe Murphy on 0113 467 9783 to find out more information or if you’ve a CV to hand, please submit this for review. To hear about other legal opportunities that we have available, please visit our website. Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral. For full terms, please visit our website.
Please note our advertisements use PQE and salary level purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.....Read more...
Learn invaluable administrative, sales and marketing, as well as stock management skills
Learn system processes to assist with the creation of sales orders, purchase orders and stock reports
Learn skills relating to the accounting functions
Support the development and distribution of marketing materials
Contact customers via telephone and email to support sales, operations and accounts functions
Utilise company CRM (Client Relationship Management) system to update customer data and support business development
Work to standard operating procedures in line with the company policies
Check off deliveries received to delivery notes, reporting any discrepancies
Maintain quality customer service standards by following Organisation and Quality Standards
Maintain high standards of general housekeeping and help with office management activities
Maintain a high level of Health and Safety awareness, complying with requirements
Make a positive contribution to the growth of this forward-thinking sub-contract manufacturing business, understanding its values and vision and supporting the continuous
Training:
Business Administrator Level 3 Apprenticeship Standard
Maths and English Functional skills up to level 2 if required
Training Outcome:Progression and further development upon successful completion of the apprenticeship within Operations and Sales & Marketing or within the wider business. Can progress to Team Leader Level 3.Employer Description:An experienced subcontract manufacturer in China and UK, C.E.L Group is a trusted UK-based supply chain partner, manufacturing competitive advantage for UK OEMs since 2003.
We help UK OEMs, as well as their international subsidiaries, compete and grow with the supply of quality-assured sub-contract manufacturing and assembly services in China and the UK. We also provide flexible stockholding at our Midlands HQ which includes a 40,000 sq. ft warehouse. Our engineering expertise, logistics knowledge and years of manufacturing experience in China and the UK deliver outstanding results for UK businesses.
Trusted by leading brands and suppliers to the NHS.Working Hours :Monday to Thursday: 8am to 5pm.
30-minutes lunch.
Friday: 8am to 1pm.
30-minutes lunch.Skills: Communication skills,Attention to detail,Problem solving skills,Administrative skills,Logical,Team working,Creative,Physical fitness....Read more...
Duties will include:
Dealing with patient’s requests, both face to face and on the telephone
Arranging appointments for GP surgeries and Practice Nurse clinics
Taking and processing requests for home visits
Taking requests for and issuing repeat prescriptions
Answering general enquiries
Explaining surgery protocols
Taking messages for other members of staff/colleagues
Organising patient records
Collating and sorting new patient medical records prior to summarising
Filing medical records as necessary
Scanning hospital results/letters into patient electronic medical records
Carrying out routine administrative duties
Opening/securing GP consulting rooms after each surgery, ensuring rooms are tidy and all PCs are closed down correctly
Ensuring adequate stocks of stationery, leaflets and forms
Ensuring all post is despatched from surgery each night
Ensuring doctors rooms are supplied with adequate stationery/requisites
Other duties
Following initial training, the use of computerised medical records
Entering relevant clinical data to patient’s computerised medical records
General responsibility for overall appearance of reception area
Making of refreshments (tea/coffee) as appropriate
Any other duties in keeping with the post
Training:
Delivery to be completed on site and off the job training either at Barnsley College or your place of work
To complete a Customer Service Practitioner Level 2 Apprenticeship Standard
Training Outcome:
With sufficient experience the candidate could progress to Team Manager or another role within the Practice
Employer Description:We are a group of GP surgeries across Penistone, Thurgoland and Silkstone. We are the second largest GP Practice in Barnsley. The role of Medical Secretary will be based at our Thurgoland branch in a team of 5.Working Hours :Monday - Friday, on a shift rota basis.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Job Title: Sales Support Advisor Job Type: Temporary to Permanent 30 hrs per week including some evening and weekend work Location: Sandwich, Kent Salary: Up to £19,281 p.a. for a 30 hour week (Full time equivalent up to £25,750 p.a.)Job SummaryAn established organisation in the leisure and wellbeing sector is looking for a motivated and customer-focused Sales Support Agent to join their busy team. They are offering 30 hours per week working on a 3 week rota basis to cover evenings and weekends.The role offers a blend of sales, customer service and administrative duties and is ideal for individuals who enjoy helping people, working in a team, and hitting targets.Key Responsibilities
Proactively generate and follow up sales leads through phone calls, emails (Zendesk/Outlook), and other communication channelsConvert enquiries into sales by confidently promoting products and services across the portfolioSupport customer onboarding, account management, and membership processingMaintain accurate records of sales, leads, and customer communications using internal CRM systemsAssist in planning and executing promotional campaigns and seasonal sales initiativesRespond to inbound customer enquiries professionally, providing accurate information and resolving issues efficientlyWork closely with the wider sales and marketing teams to maximise revenue opportunitiesMonitor customer feedback and provide insights to improve service delivery and sales conversionComplete daily administrative tasks to support the smooth running of the sales operationContribute to team development, training support, and internal process improvements
Skills and Experience
Proven experience in a sales support, telesales, or customer service roleConfident telephone manner and persuasive communication skillsComfortable with cold calling and handling objections professionallyStrong administrative abilities with excellent attention to detailFamiliarity with CRM systems such as Zendesk (training provided)Goal-oriented with a proactive and resilient approach to achieving targetsAble to work both independently and as part of a team in a fast-paced environmentOrganised, reliable, and capable of managing multiple prioritiesCustomer-focused with a professional, empathetic attitude
What’s On Offer
Competitive salaryFull training and clear progression opportunitiesSupportive, team-oriented working environmentStaff discounts on services and access to wellbeing initiativesA varied role that combines sales, customer service, and administration
Apply NowIf you’re enthusiastic about sales and enjoy delivering high-quality customer support, we want to hear from you. Submit your CV today and take the next step in your career. Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. ....Read more...
Catfoss Recruitment Ltd are currently in partnership with a well-established global market leader in Industrial Heat Solutions, dedicated to solving thermal energy problems with high quality solutions across a wide range of industries including food, chemical, metal, pharmaceutical, public sector and marine industries and they are looking to recruit an Electrical Design Engineer on a permanent basis.ELECTRICAL DESIGN ENGINEERGENERAL DESCRIPTIONReporting to the Technical & Quality Manager and assisting both the Technical & Quality Manager and the Production Works Supervisor you will take responsibility for progressing the electrical and associated mechanical side of contracts through Engineering and Works across all project phases.Working from our Hertfordshire offices, the Electrical Design Engineer will manage the electrical component of projects for equipment supply and turnkey installations, working with colleagues in Process Engineering and Service Divisions to bring projects to commercial and technical completion within contract requirements.Electrical Design Engineer - PRIMARY RESPONSIBILITIES• Assisting the Production Works Supervisor with progressing contracts through Engineering & Works using the company’s computer system and associated filing.• Communicating with cross functional project team members or departments and collaborate with suppliers and Group factories and Technical Departments as needed regarding product design and operation.• Progressing the electrical engineering of contracts including control circuit design, site wiring diagrams and associated documentation including compiling manuals.• Preparing & revising electrical and associated mechanical drawings including Circuit Diagrams and Panel Layout Drawings, and Site Wiring Diagrams.• Ensuring accurate information is gathered and presented to Contracts Engineers to ensure equipment compliance with design data within the framework of the Company’s Quality Procedures and to enable the procurement and manufacture of equipment to fulfil contractual requirements.• Preparing and updating Technical Service Department documents including standard manual sections, instrument (e.g., temperature controllers / inverters) setup and datasheets & Technical Services Communications producing product and component selection and use information to colleagues in Contracts and Service Departments.• Assisting commissioning and service engineers in office and over telephone with onsite technical and electrical queries and troubleshooting as and when necessary.Electrical Design Engineer - EXPERIENCE• We are looking for a practical Engineering Professional ideally with experience in the process and practicalities of system design within an ISO 9001 quality driven business.• Experience would preferably be from within electrical engineering services with specific reference to steam or high temperature process heating applications, but other backgrounds will be considered. High voltage systems experience would be advantageous.• Use of AutoCAD in preparing Electrical Circuit Diagrams / P+IDs / GA drawings. Proficiency and experience with a dedicated Circuit Design Application, e.g., EPLAN or SEE Electrical would be a benefit.• Proficiency with MS Office suite of applications including SharePoint.• A track record in working on medium sized technology orientated, multi-disciplinary projects.• Excellent organisational and multi-tasking ability.QUALIFICATIONS: • Ideally you will have practical engineering skills plus a formal qualification (HNC/HND or Degree) in ELECTRICAL ENGINEERING or a related field. Experience of working in a similar job role is ideal. Longer experience may be considered as an advantage over academic achievement.COMMUNICATION SKILLS• Strong written English and verbal communication skills.• The ability to work within a team environment and to communicate clearly and effectively at all levels within the Company structure and with our customers and suppliers.• Knowledge of a second European language would be advantageous but is not essential.Electrical Design Engineer previous suitable job titles: Electrical Engineer, Electrical Design Technician, Electrical Control Engineer, Control Design Engineer, EC&I Engineer, Controls Engineer, Design EngineerPlease apply ASAP....Read more...
Job Title: Sales Support Advisor Job Type: Temporary to Permanent 30 hrs per week including some evening and weekend work Location: Sandwich, Kent Salary: Up to £19,281 p.a. for a 30 hour week (Full time equivalent up to £25,750 p.a.)Job SummaryAn established organisation in the leisure and wellbeing sector is looking for a motivated and customer-focused Sales Support Agent to join their busy team. They are offering 30 hours per week working on a 3 week rota basis to cover evenings and weekends.The role offers a blend of sales, customer service and administrative duties and is ideal for individuals who enjoy helping people, working in a team, and hitting targets.Key Responsibilities
Proactively generate and follow up sales leads through phone calls, emails (Zendesk/Outlook), and other communication channelsConvert enquiries into sales by confidently promoting products and services across the portfolioSupport customer onboarding, account management, and membership processingMaintain accurate records of sales, leads, and customer communications using internal CRM systemsAssist in planning and executing promotional campaigns and seasonal sales initiativesRespond to inbound customer enquiries professionally, providing accurate information and resolving issues efficientlyWork closely with the wider sales and marketing teams to maximise revenue opportunitiesMonitor customer feedback and provide insights to improve service delivery and sales conversionComplete daily administrative tasks to support the smooth running of the sales operationContribute to team development, training support, and internal process improvements
Skills and Experience
Proven experience in a sales support, telesales, or customer service roleConfident telephone manner and persuasive communication skillsComfortable with cold calling and handling objections professionallyStrong administrative abilities with excellent attention to detailFamiliarity with CRM systems such as Zendesk (training provided)Goal-oriented with a proactive and resilient approach to achieving targetsAble to work both independently and as part of a team in a fast-paced environmentOrganised, reliable, and capable of managing multiple prioritiesCustomer-focused with a professional, empathetic attitude
What’s On Offer
Competitive salaryFull training and clear progression opportunitiesSupportive, team-oriented working environmentStaff discounts on services and access to wellbeing initiativesA varied role that combines sales, customer service, and administration
Apply NowIf you’re enthusiastic about sales and enjoy delivering high-quality customer support, we want to hear from you. Submit your CV today and take the next step in your career. Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. ....Read more...
You will be ordering parts for many different makes and models of accident damaged vehicles from a variety of sources
You will progress chase parts orders, checking parts in, recording parts, booking parts onto jobs, storing and issuing parts, panels and consumables
You will be dealing with both colleagues and suppliers in person, by telephone and by e-mail
You will be working alongside on-site service technicians to ensure they have the parts needed to complete their daily work
You will use a number of different software systems
Learn customer service and business administration skills
Training:
Our training partner will deliver a high-quality Business Administration Level 3 programme here in our bodyshop
No college attendance required as training will take place onsite
You will work alongside a highly skilled mentor who will support you in becoming a qualified Parts Advisor
Once the apprenticeship is complete you will achieve a Level 3 in Business Administration
Level 2 maths and English Functional Skills (if not already achieved)
Training Outcome:
Following completion of your apprenticeship, you can expect employment as well as the opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry
Employer Description:Fix Auto Worsley is part of Fix Auto UK, a network of more than 110 independently owned, branded franchised bodyshops operating across England, Scotland, Wales and Northern Ireland. The Fix Auto UK network is rated ‘Excellent’ on Trustpilot by thousands of customers. Established as Fix Auto Worsley in 2020, the business is a true family affair. Headed by Managing Director Feroz Bhaloda, his Operations Director brother Idrish and Body Shop Controller brother Sunny. We are a 20+ strong workforce with the site itself possessing more than 20 years of vehicle repair experience. Housed in a purpose built 8,000 sq ft building with ample secure car parking, the vehicle repair centre consists of two adjoining buildings, one used specially for panel work while the other for MET and paint work. The bodyshop can be easily found just off the A575 main arterial road running west of Manchester city centre. Like all Fix Auto UK vehicle repairers, the business holds the prestigious BS10125 accreditation which provides the ultimate confidence that all repairs are carried out to the highest British Standards and as such ensures all car accident repairs, dent removals, dent repairs, bumper repairs, wheel alignment and wheel tracking are repaired or rectified to the highest standards. The team at the car body shop specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches and door dinks caused in supermarket car parks!Working Hours :Typically Monday - Friday, 08:30 - 17:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Physical fitness....Read more...
Sacco Mann are working with an award-winning firm who are recruiting for a Residential Conveyancing Assistant to join their busy team based in the Barnsley office.
The Role
You will provide fantastic support to the growing residential conveyancing team and to the wider department.
Key Responsibilities
Processing tasks in Digital Dictation using BigHand
Using the Case Management System
Requesting AML searches, Checks and final searches
Preparing files for client meetings
Submitting Land Registry applications
Dealing with Land Registry requisitions
Assist with file opening and closing
Taking telephone calls, enquiries and requests from clients and third parties
Assisting Senior Fee Earners with their inboxes on their non-working days
About You
Upwards of 12 months experience in a residential conveyancing department either as a paralegal or an assistant
Excellent client communication skills
Basic knowledge of legal letters
Self-motivated and enjoy working as part of a team
What’s in it for you?
Competitive salary
25 days annual leave and extra holiday days for long term service, plus an additional day holiday for your birthday and an extra 2.5 days off per year for day-to-day life management
Hybrid working options
Healthcare Scheme
Career development opportunities
If you are interested in this Residential Conveyancing Assistant role in Barnsley then please get in touch with Vicky Cavendish on 0113 236 6713 to find out more information or if you’ve a CV to hand, please submit this for review. To hear about other legal opportunities that we have available, please visit our website. Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral. For full terms, please visit our website
This position is able to offer a range of salaries as the client has flexibility as to the level of skills and PQE required. The actual salary offered to the successful candidate will reflect their specific experience, skills and level of PQE.....Read more...
Paying up to £15.27 per hour, Permanent position with a market leading vehicle manufacturing company, standard days, early finish on a Friday, parking on site, pension contribution, 33 days holiday
We are looking to recruit a Materials Handler for a market leading, vehicle manufacturer based in South Yorkshire.
Location of role: Worksop
We welcome applications from candidates who are well experienced in engineering stores environments, stores operatives, stock controllers, material handlers.
Duties of the Materials Handler role:
Receive and process customer orders via the telephone and process the sales transaction
Gather product information to determine customer needs.
Fulfil customers requirements from stock or place orders with suppliers to obtain items not in stock.
Pack & Label products / parts / components in line with company procedures and customer expectations. Raise pick-lists to ensure the product can be despatched in a timely manner.
Produce all shipping documentation to ensure goods are transferred to couriers in accordance with current UK and export shipping regulations.
Check and Receipt Goods Inwards.
Locate, label and maintain Inventory of Stock.
Undertake stock counts of inventory items. Raise pick lists and kit for Production, updating and booking where necessary.
Pick kits accurately for Production.
Handle and move materials to suit the needs of the business.
What we need from you for the Materials Handler role:
Ability to deliver and maintain a high level of customer service to external and internal customers. Providing advice and helping to fulfil their requirements.
Ability to maintain good H&S standards and work practices
Ability to carry out accurate and efficient Stock control
Good organisational and time management skills
3+ Years in a heavy manufacturing stores environment
Reach Truck License (Essential)
Counterbalance License (Essential)
Side Loader License (Essential)
Benefits for the Materials Handler role:
Paying up to £15.27 per hour,
Permanent position with a market leading vehicle manufacturing company,
Standard days,
Early finish on a Friday,
Parking on site,
Pension contribution,
33 days holiday
If you are a Materials Handler and looking for a change and want to have a private and confidential chat, please contact Joe Reid at E3 Recruitment.....Read more...
Sacco Mann are working with an award-winning Sheffield based firm who are a key player in the South Yorkshire market. The firm have a strong reputation and are looking for a Residential Conveyancer to join their successful New Build department in their Sheffield office.
The Role
Joining the team, you will be managing your own caseload of New Build matters, providing a first-class service to the firm’s quality client base.
Key Responsibilities
Manage a caseload of New Build transactions from inception to completion
Deal with clients and third parties over the telephone, in written correspondence and occasionally face-to-face
Maintaining the relationship with clients and referrers of work
Preparing required documentation and completions
About You
Chartered Legal Executive, Licensed Conveyancer or non-qualified Fee Earner with experience
Previous experience with managing a diverse Residential Conveyancing caseload, including New Build transactions would be desired but not essential
Excellent client care skills
Commercial focus
What’s in it for you?
Flexible hybrid working
Competitive salary
25 days annual leave with additional bank holidays
Further career development
Health Cash Plan
Bonus Scheme
Discounted legal services
If you are interested in this New Build Conveyancer role in Sheffield then please get in touch with Vicky Cavendish on 0113 236 6713 to find out more information or if you’ve a CV to hand, please submit this for review. To hear about other legal opportunities that we have available, please visit our website. Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral. For full terms, please visit our website.
Please note our advertisements use PQE and salary level purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.....Read more...
A new job opportunity has arisen for a dedicated Registered Manager to work in an exceptional residential care home based in the Worthing, West Sussex area. You will be working for one of UK’s leading health care providers
This service is registered to provide residential care for people with a range of complex health needs, including people living with a learning disability
**To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care**
As the Registered Manager your key responsibilities include:
Formulation of support plans
Writing of residential core assessments, pathway plans and other competent reports to professionals as necessary
Direct work with people we support and their families as part of the family support work to assess risks, strengths and viability of living in the community
Day to day running of the projects, policies and procedure, finance and all administration involved.
Managing and working with set budgets
Maintain up-to-date both manual and electronic records and databases
The following skills and experience would be preferred and beneficial for the role:
Clear enhanced DBS Record
Experience of Social Services and Local Authorities
Must have sound knowledge and understanding of CQC and current legislations
Excellent presentation and communication skills
Minimum of two years’ experience in a similar role
The successful Registered Manager will receive an excellent salary of £50,000 per annum. This exciting position is a permanent full time role working through days. In return for your hard work and commitment you will receive the following generous benefits:
Market leading pay rates
Free compliance training, and opportunities to develop
NEST Pension Scheme
Meals are provided at the home during shift
Refer a Friend Bonus
Free enhanced DBS check
Access to your pay as you earn it through our Moorepay partnership
Employee Assistance Programme (access to free telephone counselling and legal advice)
Life Assurance (2x salary)
Reference ID: 6755
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An exciting new job opportunity has arisen for a committed Registered Manager to work in an exceptional residential care home based in the Romsey, Hampshire area. You will be working for one of UK’s leading health care providers
This service offers a home for life for adults with severe learning disabilities and complex restrictive behaviours, usually associated with autism, including self-injury
**To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care**
As the Registered Manager your key responsibilities include:
Formulation of support plans
Writing of residential core assessments, pathway plans and other competent reports to professionals as necessary
Direct work with people we support and their families as part of the family support work to assess risks, strengths and viability of living in the community
Day to day running of the projects, policies and procedure, finance and all administration involved
Managing and working with set budgets
Maintain up-to-date both manual and electronic records and databases
The following skills and experience would be preferred and beneficial for the role:
Clear enhanced DBS Record
Experience of Social Services and Local Authorities
Must have sound knowledge and understanding of CQC and current legislations
Excellent presentation and communication skills
Minimum of two years’ experience in a similar role
The successful Registered Manager will receive an excellent salary of £40,000 per annum. This exciting position is a permanent full time role working through days. In return for your hard work and commitment you will receive the following generous benefits:
Market leading pay rates
Free compliance training, and opportunities to develop
NEST Pension Scheme
Meals are provided at the home during shift
Refer a Friend Bonus
Free enhanced DBS check
Access to your pay as you earn it through our Moorepay partnership
Employee Assistance Programme (access to free telephone counselling and legal advice)
Life Assurance (2x salary)
Reference ID: 6992
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
A fantastic new job opportunity has arisen for a committed Community Staff Nurse to work and provide out-of-hospital services to patients in the Beckenham, Bromley area. You will be working for one of UK’s leading healthcare providers
This great company is providing a wide range of services including community nursing services and district nursing, health visiting to specialist nurses, to deliver therapy services for children, young people and adults
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As a Community Staff Nurse your key duties include:
Contributing to the holistic assessment, planning, delivery and evaluation of patient care
Implementing, monitoring and maintaining our high standards of care
Re-assessing and re-evaluating programmes of care when needed
Being an active member of the team sharing best practice whenever possible
Contribute to the clinical delivery of the service. This will include completing holistic patient assessments, designing and regularly reviewing care plans, delivering effective clinical care
Assist with the daily coordination of the team to include daily handover, allocation of work and managing referrals and telephone messages
The following skills and experience would be preferred and beneficial for the role:
Experience of writing accurate records
Evidence of provision of high standards of clinical care
Experience in administration of drugs or be willing to attend study days
Knowledge of standard setting/clinical audit
Community experience/Community placement
The successful Community Staff Nurse will receive an excellent salary of £31,163 - £37,875 per annum. Band 5 and Band 6 available inclusive HCAS. This exciting position is a permanent full time role working 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
Mileage
Pension schemes
Discounted gym membership
Cycle to work scheme
Discounted electronics
Access to EAP
High street discounts
Blue Light Card eligibility
Opportunity to apply for low interest personal loans
Excellent lease car scheme
Reference ID: 5810
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An exciting new job opportunity has arisen for a committed Registered Manager to work in an exceptional residential care home based in the Romsey, Hampshire area. You will be working for one of UK’s leading health care providers
This service offers a home for life for adults with severe learning disabilities and complex restrictive behaviours, usually associated with autism, including self-injury
**To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care**
As the Registered Manager your key responsibilities include:
Formulation of support plans
Writing of residential core assessments, pathway plans and other competent reports to professionals as necessary
Direct work with people we support and their families as part of the family support work to assess risks, strengths and viability of living in the community
Day to day running of the projects, policies and procedure, finance and all administration involved
Managing and working with set budgets
Maintain up-to-date both manual and electronic records and databases
The following skills and experience would be preferred and beneficial for the role:
Clear enhanced DBS Record
Experience of Social Services and Local Authorities
Must have sound knowledge and understanding of CQC and current legislations
Excellent presentation and communication skills
Minimum of two years’ experience in a similar role
The successful Registered Manager will receive an excellent salary of £40,000 per annum. This exciting position is a permanent full time role working through days. In return for your hard work and commitment you will receive the following generous benefits:
Market leading pay rates
Free compliance training, and opportunities to develop
NEST Pension Scheme
Meals are provided at the home during shift
Refer a Friend Bonus
Free enhanced DBS check
Access to your pay as you earn it through our Moorepay partnership
Employee Assistance Programme (access to free telephone counselling and legal advice)
Life Assurance (2x salary)
Reference ID: 6992
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Answering and directing phone calls and emails in a professional manner
Managing and updating candidate and client records on the CRM/database
Assisting with scheduling interviews and meetings
Creating and posting job adverts on job boards and company platforms
Preparing documents, reports, and spreadsheets for consultants and managers
Supporting with compliance checks (e.g., right to work documents, references)
Filing, scanning, and maintaining accurate admin records
Helping with social media updates and marketing materials
Providing general office support to the team
Searching for candidates using job boards, LinkedIn, and internal databases
Screening CVs and conducting initial candidate telephone calls
Matching candidate skills and experience to job vacancies
Liaising with candidates to confirm availability and interest in roles
Assisting consultants with candidate shortlists and interview arrangements
Maintaining candidate engagement and updating availability status
Helping build and maintain a talent pool for ongoing recruitment needs
Training:
Business Admin Level 3 Apprenticeship Standard qualification
15-months office-based training at the employer's location
Functional skills maths and English (if required)
Training Outcome:Progression into full-time administrator or recruitment consultant after successful completion of apprenticeship.Employer Description:Vision Personnel Limited is a National Construction Recruitment Agency based in Essex, servicing all aspects of the Construction Industry. We specialise in delivering tailored solutions to our clients, providing suitably qualified, well-vetted construction operatives. Our expertise spans from temporary staffing to permanent placements, ensuring we meet the diverse needs of the construction sector.
Established in 2011, our family-run Construction Recruitment Agency is a forward thinker within the industry. At Vision, our passion for providing high-quality service stems from an honest approach and a drive to set new industry standards. Our ever-expanding client base is supported nationwide, reflecting our commitment to excellence.
At Vision Personnel, we provide structured communication from initial job specification through to placement and after-sales feedback. This helps us to create working relationships based on transparency, integration, and reliability. Our methodical approach ensures that both clients and candidates experience a seamless recruitment process.Working Hours :Monday - Friday, 8.00am - 5:30pm
(one-hour unpaid lunch).Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Initiative,Patience....Read more...
Spicer Consulting Ltd are based in Bedford. Since they were established in 1988, Spicer Consulting has built a world-wide reputation in active magnetic field cancelling for electron microscopes and similar instruments.They are now looking for a Administration Assistant and Receptionist Apprentice to join them.The following is an indicative list of duties which is not exhaustive and will be subject to review.
Company administration and reception duties:
Deliver a professional and efficient welcoming reception service and deal with general enquiries from visitors
Provide clerical support to administration team such as routine typing/word processing, completing forms, filing and photocopying
Ensure that allocated work is completed accurately and efficiently within the required timescales
To operate the company’s telephone system, forwarding calls as appropriate, taking/delivering messages and arrange trips/transport for staff and visitors as required
Assist with ordering of office and canteen consumables, stock checking and receiving deliveries and arrange and manage shredding as and when required
Take in deliveries/mail and distribute accordingly
Ensure the reception area and gangways are kept neat and tidy
Communication with external parties verbally and in writing
Design and production of notices, fliers, newsletters and similar materials for staff and arrangement and coordination of meetings and ensuring facilities are booked and refreshments arranged as required
Taking minutes at meetings if requested
Training:
Level 3 Business Administrator Apprenticeship Standard
Level 2 Functional Skills English and maths
Training Outcome:
Permanent role within the company. Further training may be available to develop professional and interpersonal skills, on completion of your apprenticeship
Employer Description:Spicer Consulting is an electronics equipment manufacturer. They have been based in Stewartby for many years and the site consists of two buildings within close proximity to each other. Spicer Consulting designs and manufactures devices used to monitor and cancel magnetic fields and is a market leader. They have a very low turnover of staff, and are a profitable company offering good working conditions as well as some exciting staff perks.Working Hours :Monday - Thursday, 08:00 - 17:00 and Friday 08:00 - 13:00Skills: Can do attitude,Good communication skills,Professional....Read more...
Support young people to access activities and interventions
Assisting in the delivery of family and youth hub programmes and activities
Encouraging children, young people and families to take part in educational and recreational activities
Contribute to the planning of projects and activities for children, young people, and families
Assist with the development, maintenance and growth of the service’s social media platforms
Effectively use and develop social media platforms in a youth environment
Support promotional and awareness raising campaigns including creation of marketing materials e.g. newsletters
Support the development of an online family and youth hub presence/programmes
Seek the views and participation of children, young people, and families to ensure their voices are heard and included
Support the team to establish and maintain a range of family and youth programmes
Help in dealing with enquiries, on the telephone and face to face
Training:
You will attend a local training provider, usually on day release, to gain a Level 3 qualification in youth work
Attend an Apprentice Induction
Gain a health & safety qualification
Attend enrichment activities to enhance your knowledge e.g.
interview techniques, health & wellbeing, finance, disability awareness
Have the chance to attend marketing events and also take part in activities during National Apprenticeship Week
Training Outcome:
Gain a Level 3 Youth Worker Apprenticeship
2 years work experience in the public sector
Personal support to seek employment 4 months from the apprenticeship ending
The Apprenticeship programme has a high retention rate as there are many opportunities to gain employment with the Council.Employer Description:Wakefield Council is a local authority who provides many services to the citizens of Wakefield and the surrounding district.
We are an ambitious, high achieving and low spending council, delivering value for money through efficiency and innovation. Continuous improvements to our high quality services means we need to employ talented and dedicated individuals to support our existing workforce.Working Hours :Monday- Thursday, 8.30am- 5.00pm and Friday, 8.30am- 4.30pm, although flexible working is sometimes required to cover evening clubs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Resilience....Read more...
Provide an administration service to meet the needs of customers internal and external to the People team.
Be the first point of contact (such as over the telephone, email, instant message or face to face) for all queries from employees and managers on people management and development processes and procedures as required (for example queries about payroll, maternity leave, annual leave and learning activities). Provide an excellent customer service experience by signposting to the appropriate policies, providing information, and / or escalating as necessary.
Maintain the people information system and other current and archive filing systems, paper and electronic, ensuring that employment records are kept up-to-date and regular audits of the accuracy of information are undertaken as required, rectifying any discrepancies or bringing them to the attention of the People Business Partner as needed.
Support the People and Development Leadership Team to monitor expenditure of budgets by maintaining spend logs, and processing purchase orders (POs), invoices and credit notes using internal finance systems.
Update organisational charts, as required.
Undertake all administration in relation to absence records, return to work interviews and self certifications for absence, ensuring the relevant People Officers and People Business Partner is informed when colleagues reach a trigger point under the absence management procedure.
Maintain and update the people information system, including updating colleague records, processing joiners and leavers, updating annual leave and changes, running reports, undertaking data checks and audits and any other reasonable duties.
Arrange meetings relating to employment relations casework, taking notes as required.
Assist the People Business Partners with recruitment including advertising vacancies on our careers site, social media and any relevant jobs board reviewing the market to ensure full visibility of the roles.
Always keep the new starter tracker and the applicant tracking system up to date, following recruitment timelines.
Contact candidates to arrange interviews, assessments and carry out pre-employment checks.
Provide first line advice to managers regarding recruitment and onboarding processes.
Track the completion of Probation reviews referring to the relevant People Business Partner.
Ensure that any pension queries from employees are dealt with promptly and passed to the pension scheme provider or People and Payroll Officer as appropriate.
Administer other reward and recognition related activities, for example communicating with employees about their entitlements and maintaining appropriate employee benefits records.
To maintain and update content on the Learning Management System (LMS).
Undertake administration in relation to learning and development including the processing of internal or external learner training applications and bookings for internal/external training.
Maintain records of compulsory training attendance, for example GDPR, safeguarding, first aid, health and safety training undertaken and report on this when required.
Work with the People team to arrange courses and events as required including: liaising with course facilitators (both internal and external); booking rooms, equipment and catering; preparing materials; sending joining instructions; supporting the facilitator on the day and sending out evaluations.
Training:Training will be provided by Chelmsford College. 6 hours per week will be for "off-the job training"Training Outcome:Completion of Level 3 HR Support ApprenticeshipEmployer Description:St Luke's Hospice are a local charity providing compassionate care to people whose illnesses are no longer curable. We promote dignity in dying and empower people to make the choices they want, from the moment they are diagnosed.Working Hours :5 days a week, Monday - Friday from 9am - 5pmSkills: Adaptability,Collaborative working,Customer Service,Business Understanding,Organisation Understanding....Read more...
