You’ll be proving administrative support to the team and will be learning to:
Greet visitors
Answer the telephone and deal with phone enquiries
Schedule appointments
Order supplies
Collect and sort post
Data entry using a variety of software
Use and maintain Excel spreadsheets
Use all office-based systems
Deal with email enquiries
Deliver excellent customer service
General administration tasks
Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as project management, systems & processes, business structures and so much more.
You will undertake the ground-breaking Professional Apprenticeships Business Administrator Level 3 qualification. Professional Apprenticeships hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021. They also boast the highest Ofsted rating, which only a select few training providers in the region have.
The programme is designed to mould you into a high-level, all-rounded business professional. You will learn in detail about business communication, organisation, managing change, problem solving & much more.
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:This is an opportunity for an organised, driven and articulate individual to learn key skills and establish yourself in a long-term career and grow with the organisation.Employer Description:Nebula IT is a forward-thinking Managed Services Provider committed to empowering their client community with intelligent technology solutions. Their team embodies their core values: Dedicated, Energetic, Caring, and Adaptable (A-C-E-D), striving to uphold these principles in everything they do.
At Nebula IT, their drive stems from their customers' achievements, and they are dedicated to fostering a community that educates and supports their customers' people, processes, and products.
They are a fun, friendly team and are looking for like-minded people to join the team. They are supportive, friendly and you can look forward to a wealth of benefits working with this ambitious and growing business.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
An Admin Apprentice in a GP (General Practice) surgery typically supports the smooth running of the practice by assisting with administrative tasks while learning on the job.
Reception & Patient Services:
Greeting patients and handling enquiries (in person and over the phone)
Booking, cancelling, and rescheduling appointments
Maintain, update and monitor registration database
Updating patient records accurately
Monitor patients in waiting room and advise of any delays
Clerical & Data Entry:
Scanning and uploading documents to patient records
Filing and retrieving paperwork
Inputting data onto clinical systems (e.g. EMIS)
Managing correspondence (emails, letters, referrals)
Record all DNA’S in the computerised patient notes
Administrative Support:
Supporting clinical and admin teams with day-to-day tasks
Helping organise clinics, recall systems, or flu campaigns
Printing prescriptions under supervision (where allowed)
Retrieve and re-file records as required ensuring that strict alphabetical order is adhered to
Operation of telephone system:
Receive and make calls as required. Divert calls and take messages as appropriate
Ensure that the system is operational at the beginning of each day and switched over to night service and the answer phone operational at the end of the day
Follow procedures for sending tasks ensuring that all messages are passed to the relevant person
Training:Business Administrator Level 3.
Training delivered by Access Training through a mixture of projects, training workshops and one-to-one support. Will be required to attend Access Training on a monthly basis.Training Outcome:There is an excellent opportunity to develop your skills within the practice for the right candidate who is enthusiastic and wiling to learn.Employer Description:The doctors and staff at Great Lumley Surgery are proud to offer the highest standard of patient-centred healthcare. The surgery provides many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.Working Hours :40-hours per week between 8am - 6pm, working days TBCSkills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Prioritise own workload....Read more...
This post effectively handles and manages incoming calls from our existing and future customers
Updating customer information onto the business database and documenting all call information according to standard operating procedures
This post requires working in a fast-paced environment, managing several tasks at once, keeping all parties informed (both in email and by telephone) and will work closely with our own internal staff, customers & suppliers
Training:
Customer service Practitioner Level 2 Apprenticeship Standard
Training Outcome:
We take continuous professional development seriously and we are committed to ensure each individual performs at their best and develops their potential for future roles
A successful candidate can expect potential future employment upon completion of this apprenticeship
Employer Description:First Home Improvements (England) Ltd traces its roots to the early 1970’s, when its original owners Debbage & Tubby started to develop the company’s existing manufacturing site in Lenwade, Norfolk.
We offer exclusive and innovative products that are made to the highest possible standards using traditional hand crafted methods. “We are big enough to cope and small enough to care”. All of our uPVC units are sourced from quality assured suppliers.
First employs more than 500 industry professionals in various roles ranging from salesmen, designers and specialist craftsmen through to skilled installation teams. All of our products come with a 10 year Warranty. We specialise in Conservatories, Windows, Doors and Rooflines for residential installations (PVCu) and have established a reputation for the enduring quality of our products and outstanding customer care.
Quality is never an accident it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.
We all have our own ideas of the perfect home and a place to live that has individuality. At First Home Improvements we can help you achieve that perfection and turn your dream into a reality with the unique range of products we have to offer. Whether it is replacement Windows, Doors, Conservatory, Roofline or Garage Door, it is vital to select the right company.Working Hours :Monday - Friday, 9.00am - 5.00pm (1-hour flexi)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Initiative....Read more...
The Opportunity Hub UK is actively seeking driven Sales Development Representative to join a renowned PR company, driving business growth and client engagement in the dynamic world of public relations. Sales Development Representative (based in London, Salary: £25k - £30k) Here's what you'll be doing:Utilising inbound leads and innovative technology to identify new business prospects, source potential clients and new customers within the designated sectorContacting senior PR and Communications professionals to introduce our services and establish valuable connections.Collaborating with the team to maintain a robust Customer Relationship Management (CRM) system.Acting as a lead generation powerhouse, connecting with prospective clients via various channels.Tailoring presentations to each client's specific needs, highlighting key takeaways and showcasing our service portfolio.Maintaining records and generating insightful reports to track progress and forecast sales opportunities.Actively contributing to achieving the company's mission and vision.Here are the skills you'll need:Minimum of 12 months' experience in B2B sales or lead generation.Proven success in telephone lead generation and selling to B2B clients.Strong track record in roles such as recruitment sales, publishing sales, or software/SaaS sales.Exceptional written and verbal communication skills, with the ability to tailor messaging to diverse audiences.Confident and persuasive approach, adept at negotiation and building rapport.Analytical mindset with strategic thinking abilities.Genuine focus on customer needs and relationship building.Strong work ethic with a results-oriented mindset.Excellent command of the English language.Proficiency in report writing and presentation skills.Work Permissions: You must be legally entitled to work in the United Kingdom. Visa sponsorship is not available at this time. Here are the benefits of this job:Competitive base salary between £25k - £30k with great commission structure.Opportunities for professional development within a supportive team.Hybrid working environment, offering flexibility between office and remote working.Chance to be part of a global organisation with potential relocation opportunities.Are you ready to take the next step? If you're a self-motivated and target-driven individual with a passion for B2B sales, we'd love to hear from you.....Read more...
Remit is delighted to be recruiting for an Apprentice Vendor Support Coordinator on behalf of Cox Automotive at their Leeds Site (LS26 0JE). This is a fantastic opportunity to join a well-established family-run business and start your career surrounded by world-leading experts!The Service Delivery team is a core part of the Auction business, made up of Payments and Vendor support, both functions are responsible for delivering excellent customer service at all times to both buyers and vendors, and ensuring all processes are completed to a high level within the required timeframe/SLA. Ensuring sales are delivered successfully and customer service levels are of high quality.To oversee a portfolio of key branch accounts, to provide a point of initial contact and administration support to the accounts as well as the business/branch. Responsible for ensuring that all administration is completed in a timely and accurate manner for the accounts, in line with business and customer requirements and SLA’s to ensure customer experience is enhanced and maintained.Duties to Include:
To be the first point of contact for a portfolio of key customers ensuring that the administration processes on each of the accounts is completed to a high standard and is within SLAs
Contact with key customers on sale days (including presence on the rostrum if relevant), in order to enhance the customer experience
Providing internal expertise on the portfolio of accounts, such as contribution to information for Marketing campaigns as appropriate
Liaison with the relevant Account Managers / Account Directors for each account, to give feedback on administrative processes and ongoing customer experience, so that AMs and ADs have useful information for customer review meetings
Responsible for dealing with general customer enquiries in an efficient and timely manner both face to face, via telephone and email, ensuring a satisfactory outcome is reached or escalating where necessary
Help and support with the provisional bid process where needed, ensuring that provisional are logged pre-sale and that they are pursued post sale
Ensure all post-sale paperwork is completed to customer requirements and in a timely manner, making certain that any queries are resolved and giving feedback to the customers
Responsible for ensuring that all documents and AIMS are correct and updated to assist with the smooth running of the auction and accounts
Supporting Auctioneers during sale days e.g. Simulcast
Be the point of contact for our customers and develop and maintain excellent relationships with our vendors
Training:As an apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 3.
On successful completion, you will receive:
Level 3 in Business Administration
Functional Skills Level 2 in English & maths (if required)
Training Outcome:
There is a huge potential for progression within the company
Employer Description:We are proud to be part of Cox Enterprises, a family run business with a 120-year history of innovation and embracing the next big thing. The story of Cox Enterprises is one of consistent hard work, respect for employees and entrepreneurialism. It’s also about staying true to values that have endured for more than a century. Cox Automotive brings together Cox Enterprises wide ranging global automotive businesses to form our position as the world leader in automotive services. At least one of our over 25 brands worldwide touches every aspect of car acquisition, retail, ownership, remarketing and use.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Analytical skills,Communication skills,Organisation skills....Read more...
£13.85 per hr, Charing Cross, Central London, WC2R Temporary (Up to 6 months FTC) An exciting new opportunity exists for an accomplished, organised and highly professional individual to gain experience working for a growing business. The role will provide temporary administrative support to an organisation that has built long-standing commercial success on an impressive reputation for providing outstanding specialist advisory services to clients across the globe.Our client is a leading commercial barristers' chambers, with a thriving domestic and international practice, specialising in providing services across the areas of construction and engineering; energy and natural resources; infrastructure and utilities; international arbitration; IT and technology; offshore construction and marine engineering; planning and environment; procurement; competition; and associated professional negligence.The successful Administrator for the Clerking Team will work as the junior in a team of Practice Managers in conjunction with the Joint Directors of Clerking and members of the other Practice Management teams. The successful candidate will provide professional, effective and efficient support and administrative services to Chambers' barristers.The ideal applicant is a diligent, confident and professional individual, able to deliver a full support service including administering cases, scheduling meetings, liaising with the courts in relation to hearings and assisting with the collection of fees.Key Responsibilities
Administration of instructions and cases using Chambers Management software including: setting up case files; recording terms of engagement and charge out rates; logging work done; fixing hearing dates; planning meetings; and invoicing work done.
The regular collection and processing of barristers' timesheets onto the Chambers Management software within established time guidelines; and regular monitoring and updating of missing time/fee items onto the system (training to be given).
Assisting barristers with the effective administrative management of their practices, including for example forwarding post; photocopying/printing papers; arranging travel/hotels.
Communicating between clients and barristers, in relation of all aspects of barristers' work, to ensure a high quality of service.
Liaising with barristers and other internal members of the clerking team.
Promoting barristers and selling their legal, advisory and advocacy services to clients, who are mainly solicitors and other professionals.
Skills & Experience
Educated to A-Level standard as a minimum and ideally to Degree level including English and Maths GCSE minimum grade 5 or equivalent
A keen interest in working in the legal sector
Well presented, conscientious and reliable Excellent organisational skills
Eye for detail and ability to work to high level of accuracy
Strong written and verbal communication skills including excellent telephone manner Strong numeracy skills
Ability to work in high-pressure environment, managing multiple demands and prioritising workload effectively
Strong IT skills with experience of O365
Discreet and able to handle confidential information
Ability to build relationships with range of people including team, colleagues, barristers and clients
This is a superb opportunity for an ambitious, highly organised individual, excited by the prospect of gaining experience in a pivotal, fast-paced administration focussed role. Apply now! ....Read more...
During your apprenticeship, you will learn how:
To assist with the preparation of outpatient clinics, ensuring all case notes are complete, including referral letters, and results of investigations filed appropriately.
To provide reception cover during outpatient clinics.
To book, cancel, alter, or reinstate outpatient appointments, being mindful of Trust and National waiting time targets.
To answer telephone enquiries in a professional manner, seeking advice and guidance to ensure appropriate action is taken in accordance with rules on patient confidentiality and data protection.
To ensure date quality monitoring is kept up to date in accordance with Trust policy.
To ensure stationery levels are adequate and relevant clinical paperwork is available for outpatient clinics.
To deal with routine filing and mail dispatch.
Any other routine tasks as required by the department manager to meet the needs of the service.
To provide cover within areas of the outpatient team as required.
To provide helpful, customer-focused responses to all patient and relative enquiries, and enquiries from other departments.
To treat patients and their relatives in a professional and caring manner, keeping them informed of any delays or changes.To refer minor verbal complaints from patients and relatives to the Department Manager as appropriate.
Liaise closely with colleagues both within & outside the Trust to ensure patients receive the highest quality of service.
To ensure that the quality of outpatient correspondence / written instructions issued to patients is of a high standard (comprehensive, legible, plain English etc.)
Training:The apprenticeship is being supported by our training partner, HTP Apprenticeship College. You will be assigned an Apprenticeship Coach who will support you to achieve the Level 3 Business Administrator apprenticeship standard.
You will be developing Knowledge, Skills, and Behaviours in the following areas:
IT
Record and Document Production
Decision Making
Interpersonal Skills
Quality Planning
Project Management
Business Processes
As part of the off-the-job training, you will complete a portfolio of evidence, attend online workshops, have time to study independently, undertake research and write assignments.The apprenticeship is assessed independently at the end of the practical training. The assessments include an online multiple-choice test, a business project and presentation and a professional discussion based on a portfolio of evidence.The training will generally take place in the workplace, and you will be given study time to complete your apprenticeship.
Training Outcome:It is hoped that on successful completion of the apprenticeship, you will be able to secure a permanent role within the Trust.Employer Description:Portsmouth Hospitals University NHS Trust,are proud to provide expert, compassionatecare. They support the local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond.Working Hours :Monday - Friday either working 8am-4pm or 9am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
As a Business Administration Apprentice, you’ll play a key role in supporting the Business Services team while developing core administrative and organisational skills. You’ll gain hands-on experience in a supportive environment, working with various departments and learning how a professional office operates.
Key responsibilities include:
Assisting with the planning and coordination of meetings, including setting up rooms, preparing refreshments, and distributing agendas
Supporting the organisation of business events and travel bookings, maintaining checklists, and helping ensure arrangements run smoothly
Learning to update and maintain administrative documents such as meeting notes, spreadsheets, and planning tools
Helping with expense claim preparation by collecting receipts and inputting data into templates under supervision
Answering telephone calls and emails professionally, directing queries to the appropriate staff members
Monitoring office supplies and assisting with restocking or placing orders with support from the team
Supporting document filing, both digitally and in hard copy, while learning best practices for data storage and confidentiality
Assisting with basic social media tasks such as collecting photos or drafting captions for company posts (with guidance)
Shadowing experienced staff members to learn administrative systems, customer service standards, and internal processes
Completing tasks and projects related to your apprenticeship learning objectives, such as reflective logs, project work, or skills development
Attending college workshops or sessions and dedicating time during the working week to complete coursework and off-the-job training activities
Training:You will be required to attend the City Hub campus one Monday per month to join other apprentices in lesson. During this session, you’ll be set coursework to complete over the following month, which will then be marked, and feedback will be provided.
In addition, you will have one-to-one sessions every 4–6 weeks via Microsoft Teams, where progress will be reviewed and tasks set by your assessor in collaboration with your employer.
Review meetings will take place every 12-weeks with both your assessor and employer, either face-to-face or via Teams.Training Outcome:Potential opportunity for a permanent role within the company following successful completion of the apprenticeship.Employer Description:At Blueprint Operations, we are proud to be the UK’s market-leading provider of gaming machines, content, and technical support across the AGC, Bingo, Club, Casino, and Pub sectors. As part of the globally respected Merkur Group, we bring innovation, quality, and passion to everything we do.
Based in Newark, Nottinghamshire, our team is driven by a shared purpose which is “to deliver the best gaming experience possible.” We achieve this through cutting-edge cabinet design, premium game content, and a commitment to excellence in customer service and support.
Our values include Excellence, Teamship, Honour, Innovation, Clarity, and Safer Gambling and these values guide our work and culture. We believe in nurturing talent and providing opportunities for growth, making this an exciting environment for apprentices to thriveWorking Hours :Monday - Friday, 9 a.m. - 5 p.m.
37.5 hours per week
30-mins lunch per daySkills: Communication skills,IT skills,Organisation skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Your main role will be assisting other members of staff as required and to learn about all aspects of the retail travel industry duties will include:
Meeting and greeting our customers.
Delivering five-star customer service.
Marketing including social media and window displays.
Dealing with incoming and outgoing administration.
Updating customer files.
Selling foreign exchange.
Matching customer needs and advising customer on their holiday arrangements.
Selling travel and related products to customers.
Training:Travel Consultant Level 3 Apprenticeship Standard:
The apprenticeship programme will consist of:
A fully embedded induction programme delivered by the employer and training provider.
Allocation of a training provider coach/tutor who will visit you in the workplace on a regular basis.
Off-the-job education, training and on-line learning provided by the provider at one of our training centres or at employer’s premises.
On the job training delivered by the employer.
Quarterly formal progress review meetings with the providers coach/tutor and employer.
The Apprenticeship structure:
The apprenticeship standard has two parts:
The Learning Journey - this incorporates the skills, knowledge and behaviours that are essential to the role, employer and industry.
Functional Skills – This part of the programme provides those apprentices who have not achieved GCSEs or equivalent in English and maths the opportunity to gain a qualification in English and mathematics. Those candidates that have achieved GCSEs or equivalent in these subjects may be exempt from taking Functional Skills.
Specific technical knowledge and skills training is provided by the employer. During the learning journey, apprentices will produce a portfolio of evidence to demonstrate they have developed the skills, knowledge and behaviours needed for the role and this portfolio will support the end-point assessment.
The training and development delivered by the employer and provider will ensure the apprentice has developed the skills, knowledge and behaviours to be able to complete their end-point assessment.
The End-Point Assessment – this takes place at the end of the programme and consists of the following:
Professional Discussion.
Multiple choice knowledge test.
My Journey - Showcase.
Training Outcome:
Many of our Althams Travel management team started their career as an apprentice and have progressed in a job they love.
Althams Travel invest in our apprentices and grow and progress within the company and are encouraged to reach their full potential.
Employer Description:By offering our customers a fully independent service, we endeavour to find you the most comprehensive holiday deals available from leading holiday companies, as well as offering you impartial advice from our team of experienced branch or telephone sales advisors.
‘Best Large Agency’ Northwest England & North Wales Agent Achievement Award Winners 2021AAA
‘Best Large Agency’ North West England & North Wales in 2007, 2009, 2011, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2021 & 2022.Working Hours :Monday - Saturday, 9.00am - 5.00pm, with 2 days off during the week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Friendly,Enthusiastic,Motivated,Desire to learn....Read more...
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
The Technical Product Resolutions Specialist provides coordination and administrative assistance pertaining to the Product Complaint & Resolution Process or Warranty Service Requests (Warranty Portal) and works with internal and external customers to quickly and accurately resolve product quality and product application complaints in accordance with ISO standards and/or established guidelines.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Initialize complaints, assign tasks to cross functional team, (Technical Service, Sales, Research and Development, Distribution, Manufacturing, Product Management, etc.) and follow up to ensure complaints are resolved in accordance to established processes and ISO standards. Develop and maintain an understanding of SAP and product complaint transactions and/or Warranty Service Requests (Warranty Portal). Coordinate analytical testing with Sales, Technical Application Specialists and Laboratory Analysts as it relates to the Product Complaint and Resolutions Process. Assist with training on the Product Complaint & Resolution Process and/or Warranty Service Requests (Warranty Portal) for both internal and external customers. Meet regularly with cross-functional teams (Manufacturing, Quality and Technical Teams) to review Product Complaint trends and current open complaints for all Tremco CPG product lines. Update Product Complaint Manual in accordance with our ISO standards and/or established guidelines. Place product orders, track and provide follow-up for the Technical Service Department (certification testing, field trials and project testing, etc.). Answer inquiries via telephone, e-mail and/or text from internal and external customers regarding all Tremco CPG product complaints along with inquiries from Architects, Engineers, Contractors, Tremco Sales Reps, Distributors and Homeowners regarding all Tremco CPG products. Act as back up support for the Technical Resource Center. Assist team on special projects and assignments as needed.
EDUCATION REQUIREMENT:
High school diploma or general education degree (GED) required, Bachelor's degree in business, Science, Construction Management or a similar field preferred; in lieu of degree, 5 years of direct customer complaint and claims experience is acceptable.
EXPERIENCE REQUIREMENT:
With high school diploma, 5 years of direct customer complaint and claims experience. With a Bachelors degree, 1-2 years of direct customer complaint and claims experience required. Basic/working knowledge of Tremco CPG products. Customer service experience preferred.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Ability to travel to Tremco job sites to further enhance product knowledge, support the sales force, and gain new experience with Tremco products. Excellent communication skills with the ability to clearly articulate ideas and situations over the phone and through written correspondence. Knowledge of principles and processes for providing the necessary level of customer and technical service to customers. Knowledge of the English language for structure and content, including the meaning and spelling of words, rules of composition and grammar. Active listening skills - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to manage one's own time and scheduling. Monitoring/assessing performance of oneself to make improvements or take corrective action. Reading comprehension - understanding written sentences and paragraphs in work related documents. Proficient in MS Office Suite (Word, Outlook, Excel) Previous SAP experience preferred
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, and hear,
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $54,549 and $68,186. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online!....Read more...
Sacco Mann are recruiting for an experienced New Build Conveyancer to work for a dynamic and award-winning law firm based in Durham. The firm are well-known in the local community and have developed an outstanding reputation over the years. You will be joining the growing commercial property team, working with clients across both the public and private sectors.
The Role
Joining the department, you will be managing your own caseload of new build files from site set-ups to post-completion work, supporting developers, investors, and housing associations with a range of conveyancing matters.
Key Responsibilities
Manage a caseload of New Build transactions from inception to completion
Contribute to the delivery of high-value projects, including infrastructure agreements, part exchanges, and large-scale plot sales.
Deal with clients and third parties over the telephone, in written correspondence and occasionally face-to-face.
Maintain and develop long-lasting relationships with clients.
Preparing required documentation and completion.
About You
Previous experience of running your own New Build caseload from start to finish
Excellent client care and relationship building skills
Keen eye for detail
Self-motivated
What’s in it for you?
Competitive Salary
Hybrid working options with flexible work-life balance
Non-contractual bonus scheme
Additional holiday purchase scheme
Death in service benefit
Enhanced family leave pay
Health cashback plan
Perkbox Membership with discounts and offers
If you are interested in this New Build Conveyancer role in Durham then please get in touch with Chloe Murphy on 0113 467 9783 to find out more information or if you’ve a CV to hand, please submit this for review. To hear about other legal opportunities that we have available, please visit our website. Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral. For full terms, please visit our website.
Please note our advertisements use PQE and salary level purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.....Read more...
Reporting to the Practice Manager
Full job description including day to day expected duties includes:
Greeting patients
Chair side assistance to the dentist during restorative and surgical procedures
Record patient’s clinical notes in computer
Clean and prepare surgery between patients
Clean used instruments after patients
Additionally the apprentice will be expected to act as receptionist when necessary and routine clerical task: handling payments, booking appointments, answering the telephone
Training:Apprentice Standard Dental Nurse Level 3
includes End Point Assessment
Assessment:
Interview, coursework and examinations
Qualification: L3 Diploma in Dental Nursing
Additional qualifications:
On completion, the apprentice must register with the General Dental Council as a qualified Dental Nurse
Attend the Sheffield College Training Partner - Charles Clifford Dental Hospital within the duration of the apprenticeship to study:Dental anatomy, Oral diseases, medical emergencies, dental radiography and sterilisation.
You will learn about oral health promotion and preventative dentistry techniques.
Some units will focus on patient care and management and you will cover legal and ethical issues.Training Outcome:Excellent career prospects to complete the apprenticeship and apply to the General Dental Council (GDC) for professional registration as a dental nurse.Employer Description:At Mola Dental we pride ourselves on our warm and friendly service. Our team explains everything using plain English, and we don’t believe in using complicated terms or jargon. We understand that some people can find going to the dentist a daunting experience, and we’ll do everything we can to provide reassurance and put you at ease.
Conveniently located within Archer Road Retail Park and open 6 days a week including weekday evenings, we make it easy for you to schedule your dental appointments around your other commitments.
Our practice is equipped with all of the latest dental technology so we can offer any treatments you may need in-house. We have strict hygiene standards and ensure that our dental surgeries are clinically safe before every appointment.Working Hours :Monday to Thursday 8am to 8pm
Friday 9am to 3pm
Saturday 9am to 3pm
Alternate Saturdays only as required and on a week 1 week 2 rota basisSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
A normal day would include:
• Opening and logging incoming post & distributing• Photocopying, scanning & filing• Delivering great customer service• Ability to handle inbound calls• Provide support to the wider administration team as required & assisting busy team and Office Manager with general administration tasks• Booking meeting rooms and appointments
What you could go on to doCollections Executive – involving considerable time on the phone
How you will be supportedFull training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen nextNew applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:• More about this vacancy and any others you are suitable for• Any training you need to complete• What the next steps will be
How you could get thereIf you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.Training:Level 3 Business Administrator apprenticeship standardTraining Outcome:Possible progression within the company.Employer Description:Cerberus Receivables Management is part of the Cerberus Group of Companies who provide specialist advice and solutions in the recovery and realisation of distressed assets and debt. Incorporated into the group to compliment the asset management services in the early part of 2009, CRM has quickly established a reputation for the delivery of high quality receivables management solutions into Insolvency Practitioners and providers of Invoice Finance. As part of a well-established and financially stable group, the business has been able to attract a high calibre team. Our recoveries expertise comes from both the public and private sector with specific knowledge of all aspects of credit and risk management. Our team have experience of collections in both trading and distressed situations across the broad face of industry. Cerberus Receivables Management now forms part of a 100 strong team providing a diverse range of asset realisation solutions throughout the UK to a nationwide client base.Working Hours :9am – 5pm, Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative,Good telephone manner,Able to prioritise,Friendly,Outgoing,Confident....Read more...
General clerical support including: word processing, filing, photocopying.
Responding to enquiries from students, colleagues and third parties, which may be face-to-face, by telephone or by email interactions.
Customer service skills
Supporting the student experience.
Data input and processing in large corporate IT systems.
Use of spreadsheets.
Basic financial processes.
Dealing with confidential information.
Assisting with events such as graduation and open days.
Placing purchase orders.
Administrative support for meetings e.g. organising the meeting, attending the meeting and taking notes.
Understanding of and adherence to the University’s Policies and Procedures, including health and safety regulations, data protection, equality and diversity.
Training:In addition to your level 3 apprenticeship qualification, we offer a unique apprenticeship programme filled to the brim with a wide range of training and skills development.
The initial training is deliberately broad to teach a wide range of competencies allowing you time to learn and discover the variety of careers within an everchanging higher educational environment.
You will spend four days a week learning workplace skills to forfil your duties as an Apprentice Administrator, with one day studying with a local college to gain the academic elements of your programme.Training Outcome:Most apprentices are successful in securing a role with the university or choose to continue their academic studies. Opportunities to progress onto a higher apprenticeship or degree apprenticeship exist for high-performing candidates upon completion of their first apprenticeship with us. Whilst we cannot guarantee a permanent position at the University of Manchester, we endeavour to match apprentices with appropriate vacancies and support them through the entire application process.Employer Description:One of the world’s leading universities built on research and teaching practices, coupled with one of the most respected apprenticeship programmes in the UK. Our programme builds its success’s year-on-year and continues to develop, matching the needs of the university and our community. We are proud of our strong reputation, supporting each of our apprentices with individualised training, specialised projects, and targeted development to build a future career at the cutting edge of technology.Working Hours :Monday to Friday 9am to 5pm (variable times to suit workplace requirements) 1 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
The range of duties is broad and varies depending on the post, but may include the following:
Taking in and handing out prescriptions dispensing prescriptions
Using computer systems to generate stock lists and labels
Helping to maintain stock levels
Ordering items for use within a department
Receiving, loading, unloading incoming goods from wholesalers, manufacturers and elsewhere
Delivering pharmaceuticals and other goods to sites within a pharmacy department, and wards/departments/clinical areas
Selling over the counter medicines
Answering queries on the supply and availability of medicines
Responding to telephone and face to face enquiries of a routine nature from patients and customers
Bringing any problems identified or queries raised to the attention of pharmacists or pharmacy technicians
Pre-packing, assembling and labelling medicines
Assisting with the manufacture of medicines
Preparing medicines 'aseptically' (preparing medicines in a very clean environment using special techniques)
Ensuring that health and safety requirements are met
Most common daily duties are as follows:
Scanning and labelling prescriptions
Bagging patient prescriptions
Stock replenishment
Stock rotation
Serving customers
General housekeeping
Training:
Level 2 Pharmacy Assistant Apprenticeship Standard qualification
How training will be delivered is to be confirmed
Training Outcome:
Full-time position may be available for the right candidate
The opportunity to progress onto your Level 3 Pharmacy Technician Apprenticeship may also be available
Employer Description:We are seeking to recruit a new member to join our dispensing team in our innovative small team of qualified professionals, as an Apprentice Pharmacy Assistant. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualification.Delivery of customer service Working week Shifts to be confirmed What will the apprentice be doing? Dispensing of medication to patients Over counter sales of non-prescription medication Check and monitor prescription slips Health & Safety Responsibility Observing COVID Restrictions and Guidelines Use of Patient Record Systems and use of smart card Data Entry relating to medication Labelling and Dispensing Accuracy and Attention to detail Numerate Working within a team environment Liaison with Doctors surgery and health professionalsWorking Hours :Shifts to be confirmed during interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
The range of duties is broad and varies depending on the post, but may include the following:
Taking in and handing out prescriptions dispensing prescriptions
Using computer systems to generate stock lists and labels
Helping to maintain stock levels
Ordering items for use within a department
Receiving, loading, unloading incoming goods from wholesalers, manufacturers and elsewhere
Delivering pharmaceuticals and other goods to sites within a pharmacy department, and wards/departments/clinical areas
Selling over the counter medicines
Answering queries on the supply and availability of medicines
Responding to telephone and face to face enquiries of a routine nature from patients and customers
Bringing any problems identified or queries raised to the attention of pharmacists or pharmacy technicians
Pre-packing, assembling and labelling medicines
Assisting with the manufacture of medicines
Preparing medicines 'aseptically' (preparing medicines in a very clean environment using special techniques)
Ensuring that health and safety requirements are met
Most common daily duties are as follows:
Scanning and labelling prescriptions
Bagging patient prescriptions
Stock replenishment
Stock rotation
Serving customers
General housekeeping
Training:
Level 2 Pharmacy Assistant Apprenticeship Standard qualification
How training will be delivered is to be confirmed
Training Outcome:
Full-time position may be available for the right candidate
The opportunity to progress onto your Level 3 Pharmacy Technician Apprenticeship may also be available
Employer Description:We are seeking to recruit a new member to join our dispensing team in our innovative small team of qualified professionals, as an Apprentice Pharmacy Assistant. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualification.Delivery of customer service Working week Shifts to be confirmed What will the apprentice be doing? Dispensing of medication to patients Over counter sales of non-prescription medication Check and monitor prescription slips Health & Safety Responsibility Observing COVID Restrictions and Guidelines Use of Patient Record Systems and use of smart card Data Entry relating to medication Labelling and Dispensing Accuracy and Attention to detail Numerate Working within a team environment Liaison with Doctors surgery and health professionalsWorking Hours :Shifts to be confirmed during interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
We are on the lookout for an amazing Apprentice Client Services Executive to join our busy team in Basingstoke. The role is varied and would suit someone with an interest in Customer Services and Business Administration. The ACSE will initially support the current CSE team with adhoc duties and, with ongoing training and support be responsible for organising the production and delivery of various print campaigns. The job will involve guiding our clients through the entire production process, liaising between them and our supply chain on artwork approval, production, and delivery. The successful candidate will be the first point of contact throughout the production process, and we are looking for someone who is fully customer-centric, who cares about delivering a fantastic client experience. Applicants will need to be able to demonstrate they can work well under pressure, being able to prioritise many tasks effectively. A keen eye for detail is a must, and you should feel comfortable talking to people at all levels within an organisation.
No experience necessary as full training will be given
Key responsibilities
Project Management of Print Campaigns
Creating Purchase Orders, Order Confirmations and Invoices
Updating and maintaining the CRM with up-to-date project notes
Communicating with clients and suppliers through phone and email
Prioritisation of tasks
Asking for feedback on completed jobs
Reporting to the CS Manager
Training:Level 3 Business Administrator apprenticeship. Training will take place at the employer's site, with the business trainer going to the site.
The apprentice will have monthly meetings with their business trainer where they will be assessed through both practical training and assessment at work.Training Outcome:This apprenticeship can lead to further career opportunities such as management or senior support roles.Employer Description:Clone is an independent, full-service marketing services agency intent on creating impact for you and your brand. Our expertise and experience allow us to produce the courageous, creative solutions that modern brands require.Working Hours :Your normal hours of work are 40 per week (excluding unpaid breaks). Your normal pattern of work will be Monday to Friday 9.00 a.m. – 5.30 p.m. or as advised by your Line Manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Initiative,Professional telephone manner,Polite....Read more...
Polish-Speaking Personal Injury Paralegal
Location: Hybrid Manchester-based
Salary: Competitive, plus benefits
Were offering a rare opportunity for several experienced, Polish-speaking Paralegals to take the next step in their careers within a growing and highly regarded Personal Injury team.
Why join this firm?
With thousands of satisfied clients and an exceptional reputation in the region, this is a firm that combines top-tier legal expertise with a down-to-earth, client-focused approach. Every clients voice matters, and the team works tirelessly to secure justice while guiding them through complex legal matters with clarity and care.
Here, youll be working alongside respected industry professionals, gaining exposure to a variety of claims and benefiting from a supportive, collaborative environment where your skills will truly make a difference.
The Role
Youll be joining a friendly, high-performing Personal Injury department that handles everything from soft-tissue fast-track cases to complex multi-track and medical negligence matters. Acting as the first point of contact for Polish-speaking clients, youll guide them through every stage of the process while supporting experienced fee earners.
Key Responsibilities:
- Liaise with PI clients on behalf of fee earners, translating legal updates and building rapport.
- Manage daily task lists and meet deadlines, keeping Proclaim case files accurate and up to date.
- Draft, collate, and verify claim documents; ensure CFA packs and client-care letters are complete.
- Arrange medical examinations and chase reports from external agencies.
- Schedule and attend telephone conferences with counsel, experts, defendants, and insurers; take detailed notes.
- Explain court timetables, procedural steps, and medical reports in clear, accessible language.
- Attend conferences and court hearings alongside solicitors or litigation executives when required.
- Provide regular written and verbal updates to clients and third parties.
- Assist with costs schedules, settlement negotiations, and Part 36 offers.
- Support team leaders with ad-hoc tasks to keep cases moving.
- Share case insights with the marketing team to help reach and educate the Polish community.
- Contribute to a positive team culture, sharing knowledge and mentoring junior colleagues.
About You
- Previous experience as a Paralegal or Litigation Executive in personal injury (EL/PL, RTA, or clinical negligence preferred).
- Fluent in Polish and English, with the ability to translate complex legal and medical terms.
- Proficient with case management systems (Proclaim preferred).
- Highly organised, proactive, and committed to exceptional client care.
Benefits
- Hybrid & flexible working core hours 10 a.m.4 p.m., flexible start/finish between 8 a.m.6 p.m.
- 31 days annual leave, option to buy 5 extra days, plus your birthday off.
- Bonus scheme linked to client feedback.
- Length-of-service awards and clear career progression.
- Pension, TOIL, regular company events, and a supportive, open culture.
If youre ready to make a real impact in the Polish community while developing your career in a well-respected PI department, apply today by sending your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357....Read more...
Making sales calls on a daily basis to introduce JAM Staff to new potential businesses in line with KPI targets
Using a variety of online tools and technology including Word, Excel and PowerPoint
Developing job and personal specifications, preparing job advertisements
Shortlist candidates on the telephone initially to determine suitability
Completing competency tests and assisting new starters with registration documentation also arranging induction and training
Liaising with different departments including payroll to ensure payroll accuracy
Maintaining customer focussed attitude towards duties and responsibilities to ensure the needs of clients are identified and met
Answering incoming calls and inputting information into company database
Booking candidates for interviews at different companies
Requesting ID and DBS of successful applicants
Working towards KPIs
Building relationships with new businesses within the Driving sector
Working out of hours on the company OOH phone - This will be planned into your working week once you are trained
Training:
Level 3 Recruiter
End Point Assessment
Maths and English functional skills if required
Training schedule has yet to be agreed upon, further details will be made available at a later date
Training Outcome:
Full-time Resourcer role
Recruitment consultant is a pivotal role within the recruitment sector. This apprenticeship provides successful learners with routes for progression into a number of more senior roles within the industry. Successful learners may choose to progress on to a higher-level qualification or vocationally related programmes
Learners who complete the qualifications above will also be eligible for professional registration of the Institute of Recruitment Professionals or Institute of Recruiters
Employer Description:JAM Staffing Solutions LTD are a recruitment business providing temporary and permanent recruitment services to businesses across the UK.
JAM believe in providing a right first time service. It is our belief that by understanding our clients in the best detail will allow us to find the outstanding candidate you require at the first opportunity.
Our industry experience and knowledge mean we have been through the majority of recruitment situations so can advise in a positive manner to our customers on both sides of the fence.Working Hours :Monday- Thursday, 8.30am-5.00pm and Friday, 8.30am- 2.30pm.
(Lunch to be taken between 12.00pm - 2.00pm) - Remaining hours may be worked supporting on the out of hours company mobile.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative....Read more...
Generate clinic and theatre billing invoices/statements
Prepare monthly invoices for NHS services
Liaising with other departments and Insurance companies to resolve queries
Handle invoices via insurers' e-billing platforms
Input invoices & delivery notes into the purchase ledger
Preparation of supplier payments
Undertaking general finance, office and administrative duties as required
Manage incoming and outgoing mail distribution
Monitoring financial applications
Manage petty cash transactions
Conduct banking activities and reconcile accounts
Handle various payment methods, including cash, cheques and credit cards
Field telephone enquiries and provide reception coverage as needed
Conduct credit control activities, including debt chasing and issuing collection reminders
Reconcile accounts and liaise with debt collection agencies when necessar
Assist with ongoing development projects and procedure manual creation
Support month-end and year-end reporting processes
Assist with the preparation of reports, including Board Papers, as required
Provide exceptional customer service and communicate effectively with patients
Update computer systems with accurate information
Stay informed by completing relevant in-house training
Adhere to all company policies and procedures
Execute tasks assigned by Management and Directors promptly and accurately
Offer suggestions for process improvement to enhance efficiency and effectiveness
Undertake appropriate learning and CPD
Training:Training will be provided by Solihull College and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete AAT Level 3 Diploma in Accounting, a portfolio of evidence and a discussion.Training Outcome:Possibility of progression into full time employment with training towards higher qualifications.Employer Description:Midland Eye Private Clinic stands as a premier provider of specialised ophthalmic care in the Midlands region, renowned for its world-class standards. Private patients can benefit from access to collaborative care and facilities with the latest and best technology and our approach is designed to be convenient for people who lead busy lives and who have limited time to seek medical advice and treatment.Working Hours :9am -5pm with 30 mins unpaid lunch.
Monday to Friday with 1 day a week at Solihull College.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Xero experience,Accounts package experience,Prioritise,Professionalism,Self motivated,Exercise discretion....Read more...
To receive and welcome all visitors to the school in a friendly and professional manner
Process ID checks for all visitors in accordance with the Trust safeguarding procedures, ensuring that everyone is signed in and out and wearing appropriate identification
To seek to ensure the safety and welfare of pupils by being aware of unexpected visitors and reporting to the senior management team any concerns
To ensure that all queries, either in person or by telephone, are dealt with efficiently and appropriately
To keep display material up to date in the office and reception area, including parent packs, standard forms etc, and replenish as necessary to ensure the smooth running of the office
To operate the school gates in accordance with the Trust safeguarding procedures
In the event of a fire or fire drill, assist with printing the fire registers and providing them to SLT in a timely manner
To check the info@ inbox and forward messages to the appropriate staff
Receipt and distribution of incoming mail and internal mail to assist in effective communications within the school. Postage of outgoing mail
Carry out Administration duties as directed by the Principal, Operations Manager, Office Manager and Senior Leadership Team
Operate and maintain relevant equipment and ICT software packages eg; SIMs, Word, Excel, email
Fire Warden to follow school procedures in the event of an emergency
Operate reprographic equipment in order to provide an efficient service in accordance with school policy and arrange servicing when required.
To undertake any other reasonable duties within the overall function, commensurate with the grading and level of responsibility of the job.
Training:
Qualification: Business Administrator – Level 3 (equivalent to A Level)
Duration of course: 18 months
Training Provider: LMP Education (Rated No 1 Training Provider in the UK!)
All learning delivered online/remotely alongside role
Training Outcome:Possible full-time employment upon completion of the apprenticeship. Employer Description:John Port Spencer Academy is a large and vibrant community school demonstrating a common purpose and ambition - to ensure the very best learning experience for each and every student. We are a Good School (Ofsted 2022) and we recognise that every student has their own individual strengths, gifts and talents; our aim is to ensure that these are all nurtured and developed to their full potential. John Port Spencer Academy is part of the Spencer Academies family of schools.Working Hours :Monday to Friday (8.30am to 4pm).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Role-Specific Responsibilities
To assist in the administration of a portfolio of policies for our corporate and individual clients
Provide support by being the first port of call for answering phonelines
To maintain the firm’s bespoke customer database at all times
To answer any client queries accurately and in a professional and timely manner and to keep accurate, clear and concise records for audit trail purposes
Providing administration support to the Client Support Advisers and Independent Insurance Consultants
Receive, sort and distribute daily mail/deliveries
Responsible for franking all outgoing mail and taking mail to a post box each day
Checking that all documentation received from insurers is accurate
To ensure that your allocated ‘task list’ is always kept up to date, complying with the firm’s service level agreements
To ensure that all client information is treated in accordance with the Data Protection Act
Assist in maintaining good working relationships with insurance companies
Receive visitors by greeting and welcoming them
Any other ad hoc administration duties
How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.Training Outcome:Possible progression within the company and progression onto the next level of apprenticeship.Employer Description:Santé Group a leading provider of Employee Benefits, Employer Wellness and Employee Benefit Solutions in the UK. Our registered intermediaries, Nugent Santé and Santé Life offer clients comprehensive Health and Protection insurance advice.
We are dedicated to creating a positive impact in the health, wellness, insurance, and employee benefits space; for individuals, companies, brokers and intermediaries.Working Hours :Rota basis. Monday - Friday between 8am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Enthusiastic,Confident,Outgoing,Positive attitude,Good telephone manner....Read more...
The role will entail all aspects of administration, duties will include but not be limited to:
Telephone call handling
Welcoming guests
Processing orders
Liaising with suppliers and other members of staff
Organising paperwork, filing, photocopying, and scanning
Franking post
Job tickets and typing up quotations
Processing holiday applications
Maintain the plant and vehicle hire logs
Maintaining the branch training plan
Typing letters, organising and facilitating meetings
Supporting contract staff and any other duties as and when required
Training:Monthly online delivered session, blended learning, weekly self-directed learning.Training Outcome:The opportunity to progress within the organisation for the right candidate.Employer Description:As one of the largest service and maintenance contractors in the UK with over 35 years of uninterrupted growth averaging at 12% PA, we provide services to over 350,000 properties each year across the UK.
We are agile to provide rapid learning to drive, and contribute to each of our client’s needs, resulting in successfully working with over 1000 clients with 92% client retention year on year. Our 37 branches directly employ 2500 local staff and operatives across the length and breadth of the UK.
We have differentiated ourselves from our competitors by creating a positive and long lasting ‘customer experience’ and operating with a strong social conscience, as captured in our philosophy: Believe, Be Better, Be Bell
We hold ourselves to a high standard in our collaborative approach, our ethics, and the standard of our workmanship. Our Delivery Model, Self-Delivery Proposals, Organisation Structure, and resourcing are all part of our customer-centric, single solution approach, based on a great deal of hands-on experience in and around people’s homes across the UK.
Whilst our growth and professionalism are evident the inimitability of our business lies in our deep-rooted determination to ‘do the right thing’, be that through our Foundation and community endeavours; to send our workforce home safely, or simply our ability to be agile, innovate and collaborative for our customers every day.
Our key strength is our people. We aim to help every team member progress to reach their full potential and are proud to have Directors on our board that began their career with us as Apprentices. We spend time developing training programmes to help our employees achieve their goals and instil a sense of pride. We seek out business opportunities to build employee and community skills and are considered one of the largest employers of apprentices within the construction industry.Working Hours :Monday to Friday, working hours to be confirmed upon successful appointment.Skills: Communication skills,IT skills,Attention to detail,Administrative skills,Team working,Initiative....Read more...
The enrolment services apprentice's primary responsibility is to support the Digital Enrolment team to achieve their contribution towards the overall business apprenticeship starts, supporting generation of business reporting, transition of learners from the enrolment team to enrolment coaches and where required, conduct apprenticeship enrolments in-line with business and Partnership requirements.
The successful candidate will enrol in a Business Administration Level 3 apprenticeship, over the duration of 18 months, alongside their daily roles and responsibilities, which will be delivered by one of Lifetime Training's expert coaches, who'll be on-hand to support and nurture the candidate as they start their business career.
What will you be doing?
Daily reporting on Digital Enrolment monthly performance
Management of diary invitations for learners' enrolment appointments
Confirmation calls to learners and managers to check attendance
Assigning overbooked learners to Enrolment Officers
Keeping the sign-up tracker up to date for all overbooking slots
Reporting and surfacing details to key stakeholders within the Enrolment Services department on overbooking performance
Monitoring and management of the volume of overbooking spaces per day
Answering incoming queries via email and telephone
Booking appointments into Enrolment Officer diaries
Guiding our learners through different stages of our enrolment process to provide the best possible learner experience
Where required, contribute to the overall business start-up budget by completing enrolment appointments.
Build and maintain trusted relationships with prospective learners and clients
Build and maintain trusted relationships with internal stakeholders
What else is involved?
Improving the conversion of completed appointments, engaging with learners and managers, and giving appropriate guidance ahead of their appointment.
Understanding the full enrolment process from opportunity generation to enrolment
Supporting administration tasks across Enrolment Services, including enrolment support, campaign management and apprentice recruitment
Identifying improvements in the overbooking process to support overall conversion.
How will you measure your success?
Ensuring all emails are responded to and actioned within 48 hours
Adherence to processes specific to sector/client/region
Meeting monthly appointment booking KPIs
Ensuring all reports are accurate and sent in a timely manner
Giving back to you -
25 days holiday rising with service and your birthday off
Holiday purchase scheme for those life-changing trips and moments
Long service reward and recognition
Enhanced pension
Flexible working within our core hours
Enhanced sick pay
Enhance Maternity/Shared Paternal and Adoption packages leave
Plus many more!Training:Business Administrator Apprenticeship L3 including Functional Skills in maths and English.Training Outcome:Ongoing training and development.Employer Description:Working for Lifetime Group is not just a job, it is an opportunity to be part of a supportive and progressive culture that is focused on supporting people fulfil their potential.
Our vision for the future is driven by a simple belief: everyone should have the chance to learn the skills that transform their lives and help them reach their full potential. This is the world as we see it, and it's the one we'll never stop working towards.Working Hours :Monday - Friday 9:00am-5:30pm.Skills: Team Working,Organisation Skills....Read more...
The successful candidate will be working alongside the current Admin team to ensure the school runs smoothly on a day-to-day basis. To provide a front of office service to parents, children, visitors and staff alike, assisting with office duties commensurate within the school environment. This will require using the school’s IT systems, answering phones as well as supporting the Senior Leadership Team.
To ensure the school office is kept tidy, organised and in good order at all times
Reception duties, answering routine telephone and face to face enquiries and signing in visitors
To ensure the accurate collection and recording of all pupil data in manual and computerised records/management systems i.e. Arbor, School Census, online payment systems
Routine financial administration such as collection of dinner monies/school trips and clubs
Providing information and advice in relation to Free School Meals
To ensure the school newsletter is completed and issued on time
To ensure the hot meals ordering and payment system is administered successfully
To oversee the administration of before and after school on site provisions including regular clubs, breakfast clubs and after school clubs
Communication with parents and other services - letters, emails, text messaging service
General clerical tasks, such as filing and photocopying
Support the administration of all pupil-related tasks including registers, absences, FSM, holiday requests and collate information in preparation for School Census return
Training:
Business Admin Level 3
18 months duration
Once a month visits and reviews- onsite
Training Outcome:
There may be the potential for full-time employment upon successful completion of the apprenticeship, for the right candidate
There will also be support given if the successful candidate wanted to progress onto University or alternative education pathway after completing the apprenticeship
Employer Description:Shakespeare Primary School is a rapidly developing two form entry primary school, with our own nursery, that serves the west of Plymouth. With a new yet experienced, innovative and research driven leadership team at the helm, our school staff are raising standards at speed for our school community. Our school is located on extensive grounds with huge potential. Staff work tirelessly to improve the children's outcomes both in school and within the wider community we serve. It is the firm belief of our school team that Shakespeare is a school whereby "all children achieve greatness."
We are immensely proud of our school and our children. We provide a high quality, knowledge rich curriculum to our children that is ambitious and stretches their thinking and builds on their prior learning. We provide opportunities for all of our children to take risks and challenge themselves in their thinking as well as in their actions. Our staff are passionate about getting the very best out of every child ensuring that we maximise every learning opportunity and resource to our disposal.
As a school we pride ourselves on our warm and approachable nature. We operate on an open door policy that enables all families to feel part of our school community. We love a challenge at Shakespeare and like your children, we learn best when we are challenged to improve.Working Hours :11am- 6pm (Monday- Friday with a half hour unpaid lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
