Undertake key aspects of administration relating to all area of the Academic Service Team
Collating and storing highly confidential documentation
Communicating with staff across the organisation and partner institutions
Inputting data onto a Student Records System (Thesis) and other systems as and when required
Checking reports for accuracy and highlighting any errors or discrepancies
Data quality and accuracy when updating systems
To be involved with the organisation and operation of various ceremonies/events
To deal with queries by telephone, letter, e-mail and face-to-face from academic and administrative colleagues and students in relation to Academic Services
At peak periods there may be a requirement to work flexibly as necessary
To undertake other appropriate duties as required by the Associate Registrar
To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems
Training:The successful candidate will complete a Business Admin Level 3 Apprenticeship standard: -
Level 3 Business Administrator Standard
Functional Skills Level 2 in maths – if applicable
Functional Skills Level 2 in English – if applicable
Training Outcome:Excellent progression available within the company. The successful applicant will undertake more responsibilities as the apprenticeship develops with a strong view to securing permanent employment on completion.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday -Friday (times tbc).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Customer care skills,Team working....Read more...
Undertake key aspects of administration relating to all area of the Academic Service Team
Collating and storing highly confidential documentation
Communicating with staff across the organisation and partner institutions
Inputting data onto a Student Records System (Thesis) and other systems as and when required
Checking reports for accuracy and highlighting any errors or discrepancies
Data quality and accuracy when updating systems
To be involved with the organisation and operation of various Ceremonies / Events
To deal with queries by telephone, letter, e-mail and face to face from academic and administrative colleagues and students in relation Academic Services
At peak periods there may be a requirement to work flexibly as necessary
To undertake other appropriate duties as required by the Associate Registrar
To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems
Training:The successful candidate will complete a Business Admin Level 3 Apprenticeship standard:
Level 3 Business Administrator Apprenticeship Standard:
Functional Skills Level 2 in maths - if applicable
Functional Skills Level 2 in English - if applicable
Training Outcome:
Excellent progression available within the company
The successful applicant will undertake more responsibilities as the apprenticeship develops with a strong view to securing permanent employment on completion
Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday -Friday (times tbc)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Customer care skills,Team working....Read more...
Making and receiving telephone calls from clients and suppliers
Handling income and outgoing post, including record keeping and digitalising documents
Producing letters and emails to communicate with clients and third parties in a professional manner
Managing appointments for senior accountants
Maintaining client records and ensuring these are accessible for the team
Overseeing the order of office supplies to ensure the office runs smoothly
Making contact with clients to request information in line with statutory deadlines
Training:The apprenticeship training is delivered through a combination of workplace learning and individual study. This training will teach you the knowledge, skills and behaviours set out in the Business Administration Level 3 standard. On completion, the apprentice will receive a Level 3 qualification in Business Administration. Training Outcome:Potential opportunity to join the team at Hunts Accountants full-time, utilising the skills you have learnt to be a key member of the administration team providing excellent service to colleagues, clients and third parties. Employer Description:We’re an established and award-winning firm – a step beyond traditional accountancy; saving our clients time, money, and effort by embracing the latest technology and investing in talented staff. We offer a broad range of services to clients tailored to their individual needs.
Hunts Accountants is based in picturesque grounds on the outskirts of Dorset’s historic market town of Sherborne, with free on-site parking. You would be joining our team of twelve staff who enjoy the benefits of our modern facilities. There is great access to countryside walks, runs and cycle rides from the office for those sunny lunchtimes. We also offer the team access to Pilates twice a month. Offering these activities allows staff to choose those that suit them and support their general wellbeing.Working Hours :Monday - Friday, 8:30 am - 5 pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Initiative,Non judgemental,Patience....Read more...
Daily tasks include but are not limited to:
Assisting the Hospital’s Financial Accountant with the daily bank reconciliation
Produce regular reports of Excel data (activity, finance, etc.)
Reconciling the Hospital’s credit card on a monthly basis
Supporting the Hospital’s Business Manager with the monthly consultants payment
To be professional, polite and accurate in all communication from Business Office including but not limited to letters, emails and telephone calls.
Posting daily journals
Liaise with and form working relationships with staff, both clinical and clerical, within the organisation and with other members of Business Office
Produce consistent, accurate, timely, permanent, economical and effective minutes of any meetings requested
File and log minutes in a structured fashion to allow audit trail and ease of searching and retrieval
Scanning of all relevant documents on to the Hospital’s shared drive
Document new or revised policies and procedures within own work area
The applicant may also carry out any other reasonable duties commensurate with the role and delegated or requested by the manager, as the needs of the service require. Training:
You will be working towards an AAT Foundation Certificate in Accounting (level 2)
Training will be at St Helens College Town Centre Campus, one day a week (term time only)
Training Outcome:
On successful completion of the apprenticeship, Fairfield Hospital will review suitable placements within the organisation for the apprentice.
Employer Description:Fairfield Independent Hospital provides both NHS and private out-patient and in-patient treatment for a range of surgical specialities. The hospital is in a beautiful location set out in the countryside.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Team working,Initiative,Good interpersonal skills,Willingness to learn,Motivated....Read more...
Undertake key aspects of administration relating to all area of the Academic Service Team
Collating and storing highly confidential documentation
Communicating with staff across the organisation and partner institutions
Inputting data onto a Student Records System (Thesis) and other systems as and when required
Checking reports for accuracy and highlighting any errors or discrepancies
Data quality and accuracy when updating systems
To be involved with the organisation and operation of various Ceremonies/Events
To deal with queries by telephone, letter, e-mail and face to face from academic and administrative colleagues and students in relation Academic Services
At peak periods there may be a requirement to work flexibly as necessary
To undertake other appropriate duties as required by the Associate Registrar
To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems
Training:The successful candidate will complete a Business Admin Level 3 Apprenticeship standard:
Level 3 Business Administrator Standard
Functional Skills Level 2 in maths - if applicable
Functional Skills Level 2 in English - if applicable
Training Outcome:Excellent progression available within the company. The successful applicant will undertake more responsibilities as the apprenticeship develops with a strong view to securing permanent employment on completion.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday - Friday (times TBC)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Customer care skills,Team working....Read more...
Answering Reception Telephone - taking messages where appropriate, transferring calls, call screening
Hospitality - Meet and greet clients and visitors, making refreshments, organising catering and escort to meeting rooms
Collect post, sign for deliveries and distribute throughout business
Send parcels at Post Office
Processing delivery notes
Time Sheet Collection and chasing missing time sheets
Data entry: inputting data onto excel spreadsheets QF52 and OEE, printing reports – including the resource capacity planning by way of holiday input from HR platform
Data entry : transferring of QF54 data into QF52 alongside full responsibility updating the QF52 workbook
Processing authorised Purchase requisitions PRs to Purchase Orders POs
Filing of documents physically and digitally
General Administration: scanning, laminating, filing, photocopying, etc.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Potential for career advancement within the company as you gain experience and develop your skills. This apprenticeship is ideal for someone looking to start a career in customer service with plenty of support and training to help you grow and develop professionally. Join Ground Up Property Services and be part of a team that truly values customer satisfaction and excellence!Employer Description:We have a team of highly skilled engineers and craftspeople delivering best-in-class bespoke and concept vehicles. Our extensive collective experience is unparalleled.
We meticulously blend traditional handcrafting modeling skills with state-of-the-art digital manufacturing and virtual techniques.
Innovation is a core value, we utilise lean processes to consistently find methods to improve our concepts and our delivery.Working Hours :Monday - Friday 8.30 - 5pm
Study release on a Tuesday at CWCT 9.30am-4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
At SNS Northern as Sales Administrator working towards a level Customer Service Practitioner, you will be responsible for handling and the company’s administrative tasks by ensuring smooth, effective operations.
You will be the first point of contact for customer queries regarding products.
Duties to include:
Answering the incoming calls and fielding them to the relevant dept
Process incoming purchase orders, invoices, payments, returns, credits
Arrange collections from customers
Update and distribute customer price lists
Provide telephone support for customer queries
Process and respond to email enquiries
Chase future planned purchase orders for delivery
Update Account forms
Liaise with the Sales Manager on a continuous basis
Offer advice and educate customers about products and services and how to make a purchase
Explore new business opportunities by:
Cold calling
Chasing quotes
Customer referrals
Contribute to winning bids and tenders by:
Gathering integral data
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
Upon successfully completing the apprenticeship and proving themselves we are looking for a person who wants a fullfilling career with us
Employer Description:S&S Northern is one of the UK’s leading designers, manufacturers, and suppliers of the latest range of gas safety products including gas ventilation, gas interlock systems and gas pressure proving systems for use in commercial kitchens, school laboratories and boiler houses.Working Hours :Monday to Friday 8.30am to 5.00pm with 1 hour lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Work towards set targets....Read more...
Building up specific knowledge of who our customers are, both internal and external, and understanding what they need from us
Understanding and critically evaluating the customer journey, including any challenges they may face
Using appropriate systems and processes to support the provision of services
Understanding customer behaviour and the different approaches required
Understanding when to refer or escalate in order to get the right outcome for the customer
Understanding how to analyse, use and present a range of information to provide customer insight
Understanding how customer expectations can differ between cultures, ages and social policies
Using a range of communication skills, including documents such as emails, letters, surveys, agendas and minutes, to build rapport and deliver services to both internal and external customers
Talking to customers on the telephone and face to face in order to reach a satisfactory conclusion to their enquiry
Training:
You will develop the Knowledge, Skills and Behaviours to meet the standards of achievement for the Customer Service Apprenticeship
You will gather evidence for your portfolio, supported by your mentor and coach, tutors, and employer
At the end of your programme, training and coaching, you will be assessed by an independent End Point Assessor (EPA)
You will also attend online Masterclasses every other week
Qualification achieved:
Level 2 Customer Service Practitioner Apprenticeship Standard
Apprentices will be required to have or achieve level 1 English and maths and to have taken level 2 English and maths tests prior to completion of their apprenticeship
Training Outcome:
Whilst we cannot guarantee a position following the completion of the apprenticeship, we do have an excellent track record of keeping our successful apprentices in the organisation
This qualification will ensure you gain a good understanding and experience within an office environment which will open many opportunities either within the local authority or with an external employer
Employer Description:Rugby Borough Council is committed to equality and diversity, as both a provider of services to the community and to our employees. Our practices and procedures aim to reflect the varied needs, expectations, and culture of all members of our community and our workforce.Working Hours :Monday - Friday, 9.00am - 5.00pm. Unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Non judgemental,Patience....Read more...
At Howdens we invest in our people and provide thorough on the job training and excellent career progression opportunities, reflected in our placement at Number 17 in the Top 100 Apprenticeship Employers table 2022.
We are proud of our substantial growth and remain committed to success through the expansion of our local depot network. Despite its scale, Howdens remains a local business with traditional values and we are seeking talented people to help us continue to grow our business.
The Role:
Provide potential and existing customers with the highest level of customer service and support the wider sales team in generating and chasing leads
Focus on effective customer account management, aiming to increase the company’s customer base and develop long term collaborative relationships within the building trade
Maintain up to date product and industry knowledge
Use creative marketing materials to promote Howdens products, depot events and sales periods to new and existing customers
Keep in touch with both depots lead banks regularly via the telephone and using our customer engagement messaging tool
Develop long term collaborative relationships with customers
Proactively gain new accounts, repeat business and generate qualified leads for the team through outgoing sales calls
Process sales for customers using the in store payment systems, quoting correct pricing, delivery date and stock requirements
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard qualification
End Point Assessment
Work based training
Functional Skills in English and maths (if necessary)
Training Outcome:
At Howdens, there are great opportunities for the right candidate to progress into one of many key depot roles including sales and management
Employer Description:At Howdens we invest in our people and provide thorough on the job training and excellent career progression opportunities. We have been awarded a place in the top 25 Best Big Companies to Work for in recognition of excellence in the workplace. We are proud of our substantial growth and remain committed to success through the expansion of our local depot network. Howdens remains a local business with traditional values and we are seeking talented people to help us continue to grow our business.Working Hours :8.00am - 5.00pm / 7.30am - 4.30pm / Days to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Strong Relationship Builder,Target Driven,Planning,Proritise own Workload....Read more...
We are seeking an enthusiastic Sales Admin Apprentice to support our busy Sales Team.
We’re looking for a candidate who will be able to offer excellent administrative support and coordinate tasks necessary to keep projects running smoothly whilst undertaking a Level 3 Business Administrator Apprenticeship.
The successful candidate will have a thirst to learn and be a confident and an effective communicator when tackling client-facing tasks and working as part of a team at our Blackburn location.
Primary Responsibilities
You will be providing administrative support to the Sales team, including booking crew, arranging travel and accommodation for technicians and supporting the maintenance of our freelancer database.
Effective communication with clients on all levels is essential, so that support can be given with processing incoming calls, and in making sure any visitors to our office are always given a warm welcome.
You will also be responsible for monitoring the supply of stationery and kitchen stock items and processing purchase orders.
Your administrative duties will also include providing general clerical support such as scanning, photocopying and mail/telephone correspondence, and resolving any other administrative problems and enquiries.
Working hours
Full time, 9am – 6pm Monday to Friday with the ability to facilitate overtime during busy periods.
Qualifications and pre-requisites
Computer literacy and good working knowledge of Microsoft Office, specifically Excel
A good eye for detail
Strong numeracy skills - Grades A-C (9-4) in Maths and English GCSE is essential
Excellent written and verbal communication skills
The ability to multitask and work with accuracy
Great organisational and time management skills
The ability to facilitate overtime if required during busy periods
A great team player!
Experience working within an administrative role would be advantageous but not essential as training will be given.
Training:
L3 Business administrator Apprenticeship Standard
Training Outcome:The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management. You will find people who started in administration working in all professional areas and at all levels. If you are good at IT and enjoy working with others, then a Business Apprenticeship could give your career a great start.Employer Description:Founded in 1999, 4Wall Entertainment is a full-service lighting, video, and rigging company servicing all facets of the entertainment industry - from corporate events and theatre to concert touring and television. Our offerings include rentals and services, new and used sales, and permanent installations.
We pride ourselves on providing the feel of a local company with the backing and support of a national entity. Our motto 'Large Enough to Service, Small Enough to Care' speaks to our dedication in providing the utmost quality and service for every order, no matter the size or scope.Working Hours :Monday to Friday 9am to 6pm.Skills: IT skills,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Principal Tasks to be undertaken
To be responsible for providing efficient and effective administrative and/or customer service support to respond to service specific needs including: -
• Postal duties, including dealing with mail and distribute accordingly
• Photocopying and collating documents
• Scanning documents
• Emailing
• Taking telephone messages
• Inputting data
• Using IT packages for word processing, spreadsheet and database applications.
• Using the SIMS database
• Dealing with customer requirements in a courteous and professional manner, taking advice from the School Business Manager when appropriate
1. To undertake basic bookkeeping, collect monies and accurately record and balance funds. Examples may include the school fund, petty cash, school trips/events, photographs, postage, meals etc
2. To welcome visitors to the school, ensuing that health and safety and safeguarding procedures are followed, including ensuring visitors sign in and out using the electronic system and escorting visitors as required.
3. To be familiar with a range of IT systems and social media to be able to use the school twitter account and update the school website.
4. To assist in the Administration of the Breakfast / After School Club and occasional support working with the Club Leader.
5. To ensure effective use of office equipment and machinery and to make use of such facilities
6. To undertake word processing and other administrative/customer service work as required.
7. To keep up with Apprenticeship requirements assigned by training provider including meetings with the provider.
8. To undertake research and collate information as directed by the School Business Manager and Headteacher
9. To train with and shadow the Administration team to obtain experience of the various Administrative functions within St Thomas More Primary School and the scope of work.
10. To assist colleagues in allocated areas as and when appropriate.
Secondary Tasks
1. To participate in relevant in-service training courses.
2. To undertake such other duties and responsibilities as determined by School Business Manager or Headteacher.
3. To assist when required in activities to promote and publicise apprenticeships within the council.
4. To undertake such other duties and responsibilities of an equivalent nature as may be determined by the Principal Manager (or nominated representative) in consultation with the apprentice and if she/he wishes with his/her trade union representativeTraining:Business Administration Level 3 Training to take place on-site in the workplace.Training Outcome:Progression Offered to the right candidate.Employer Description:We value the support and co-operation of parents and view the education of each child as a partnership between home, school and parish. By working with you we can achieve the very best for all our children. We aim to create an environment that will ensure your child will progress academically, socially and personally to his/her full potential.Working Hours :Monday to Friday – 8.30 am to 3.30 pm. Term Time Only – Pro RataSkills: Communication skills,professional and friendly,positive work ethic,work under pressure,attention to detail....Read more...
Trade Counter Sales Assistant Bolton Monday – Friday 7.00am – 3.00pm / 8.00am – 4.00pm Permanent £25,000 -£28,000 per year Depending on Experience Service Care Solutions have an exciting new job opportunity for a Trade Counter Sales Assistant to work for a well-established client based in Bolton. Our client is a well-established business in Bolton specialising in the sale of Cut and edged material, serving the public & trade for over 20 years. Job overall. You would be working in a close-knit team and the main purpose of your role will be to build first class relationships with customers both over the telephone and face to face, whilst maintaining excellent customer service. You will be responsible for providing quotations to customers, follow them up and proactively develop sales. A good knowledge of board products and experience working in a similar role would be essential although training will be provided. Responsibilities.
Provide potential and existing customers with the highest level of customer service.
Maintain up to date product and industry knowledge.
Develop long term collaborative relationships with customers.
Handling cash/card transactions
Processing and inputting to IT systems and handling paperwork
Arranging delivery and collection of orders in accordance with the customers’ requirements
Taking of orders, processing, and following them through to completion
Meet and greet customers.
Check stock and delivery dates.
Requirements
Relevant and/or industry specific experience
A high level of computer literacy
A high degree of accuracy and attention to details
Friendly, professional, confident, and reliable approach
Comfortable with some lifting and moving stock.
Benefits:
Company pension
Employee discount
Free onsite parking
Experience:
Trade Counter: 1 year (required)
Industry specific: 1 year (preferred)
The Package This is a Permanent role.Referral Bonus If this Trade Counter Sales Assistant role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.How to Apply If you are interested in this Trade Counter Sales Assistant role, please send your CV to mickey.stepans@servicecare.org.uk or call me on 01772 208 967 to discuss the vacancy in more detail. Also, if this Trade Counter Sales Assistant role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all industrial-related vacancies across the region.....Read more...
Working alongside the HR Team, supporting in all aspects of the Human Resources administration. Maintaining confidentiality at all times is essential. Excellent Excel skills and IT systems would be an advantage with a methodical and process-driven focus.
Signposting and supporting managers with company policies and procedures, ensuring compliance with employment legislation and in line with best practice. Helping to provide information/statistics to assist managers in monitoring and managing performance and attendance against service delivery expectations.
Build effective working relationships with staff at all levels, to support understanding and ensure effective communication of good HR practice. Monitor the HR inbox for employee communications.
Assisting with HR issues, providing an accurate and timely administration service for issues/problems and effectively managing expectations. Escalating complex or highly sensitive matters to the HR Officer, Head of HR.
General reception and telephone duties including the greeting of visitors, assist in hosting meetings and maintaining Boardroom facility.
Pro-actively support with Company recruitment, ensuring optimum use of Networx, our recruitment system. Ensuring timely advertising and communication as required. Engaging and developing relationships with Networx recruitment team or external agencies and partners as required. Ability to write or support to develop job descriptions, person specifications and job adverts, identifying appropriate channels for advertising and attraction along with cost saving initiatives as appropriate.
Assist with the application process - check application forms, shortlist, support at interview where required and effectively and sensitively communicate to unsuccessful applicants.
Managing the onboarding process and completing all employment checks and ensure that prospective staff have the right to work at the organisation and that we are in receipt of the required fit for purpose documentation e.g. appropriate references. Escalate issues where applicable.
Take ownership of the new starters and corporate induction process, scheduling, invites and associated paperwork, booking the room and any catering requirements.
Training Outcome:
Progression would be dependent on candidate suitability with the option to work towards Level 5 People Professional.
Employer Description:Gradus was founded in 1966 and has evolved from a flooring accessories business, which still remains at the heart of our activities, into a fully fledged contract interior solutions provider.
With approximately 300 employees serving both the UK and International markets, Gradus offers solutions for carpets, barrier matting, wall protection and LED lighting systems, in addition to a comprehensive range of stair edging and floor trim profiles.
Our culture is built on problem solving, service and customer support, and the Gradus brand values of quality and expertise are implemented throughout all business activities to ensure peace of mind for all our customers.Working Hours :Monday to Friday between 8.30am to 5.15pm (38.5 Hours - hours to be confirmed at interview).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
Duties will include, but are not limited to:
Dealing with inbound and outgoing telephone calls
Working closely with team and management to develop sales
Take ownership of a specific geographical area
Develop relationships through regular contact with clients
Working on a computer inputting customer detail
General business administration duties
Training:All training will take place at the workplace via tutor led monthly sessions from 1st 2 Achieve Training Ltd.
L3 Business administrator Apprenticeship Standard.Training Outcome:The role has excellent potential to progress to a permanent long term position once the apprenticeship period is complete.Employer Description:Falcon Timber Limited is a national distributor of wood-based panels & Timber. Part of the CTH group, we are the fastest growing company within our sector.
Consolidated Timber Holdings (CTH) Ltd is a UK market leading group of customers focused, innovative, forward-thinking companies, supplying sustainable timber products to the construction and joinery markets across the UK and Southern Ireland.
Formerly privately owned, we joined Rubicon Private Equity Partners portfolio of businesses in 2021 and since then have been on an exciting, rapid growth and transformation journey.
Today the Group consists of the industry trusted and established businesses, Falcon Timber, launched in January 2023 following the merger of Falcon Panel Products with MBM Softwood; CTH Manufacturing, formed as a result of the joining together of Triesse and Hoffman Thornwood; and Compass Forest Products. With over 300 employees operating out of 8 distribution depots, 3 manufacturing sites and our Head Office at the Port of Tilbury we generate annual revenues in excess of £250m pa.
As a company we are committed to continually enhancing and developing our product portfolio and service offering, constantly looking at new opportunities as our growth journey continues. Finally, and perhaps most importantly, we are passionate about the timber industry ensuring a commitment to ethical and sustainable supply supporting the global need for of a carbon neutral environment.Working Hours :Mon - Fri / 8am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Triage Officer Sevenoaks 6 Month FTC 16 Hours Per Week £14,716 pro-rata (£34,033 FTE)We are recruiting a Triage Officer for a Housing Association based in Sevenoaks to manage referrals and support residents in maximising income and accessing essential services.THE ROLE As a Triage Officer, you will be responsible for receiving, assessing, and triaging referrals as the first point of contact for Communities team services. You will support the distribution of hardship funding and collaborate with internal and external teams to provide excellent customer service.
Receive and prioritise referrals for Communities services
Monitor and manage the Communities Hub mailbox
Answer telephone and email queries from internal and external customers
Provide advice to residents on managing debts, maximising income, and sustaining tenancies
Signpost residents to welfare support and external grants as needed
Administer financial transactions, ensuring payments are processed accurately
Coordinate the distribution of food, energy, and fuel vouchers
Deputise for the Performance and Reporting Officer as needed
THE CANDIDATE The ideal candidate will have previous experience in a similar role within the housing or social care sector. You will also have:
Knowledge of welfare benefits and tenancy sustainment
Understanding of debt-related issues and financial exclusion
Experience using Microsoft Teams, Word, Excel, and Outlook
Strong organisational skills, able to manage competing demands under pressure
Ability to liaise with colleagues, tenants, and external stakeholders
THE CONTRACT
16 Hours Per Week
6 Month Fixed Term Contract
£14,716 pro-rata (£34,033 FTE) per year, plus benefits
HOW TO APPLY To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 01772 208966 to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!....Read more...
Planner/Scheduler - Sidcup, South East London, £28-33,000 per annum Are you an experienced Works Coordinator/Scheduler and looking for your next opportunity? CBW are are working with a fantastic, family-run business in the Sidcup area to recruit the perfect candidate. The offices in Sidcup are newly refurbished with secure parking on site.Key responsibilities: Monitoring calls received from the customer through to call completion and updating records Managing the supply chain and driving them to attend to required SLAs Driving the engineering team to attend to all call outs within required SLAs Effective communication with all levels of internal teams and external customers Ensure QHSE documentation if maintained and readily available using company systems Managing the CAFM system Answering calls and emails within a timely manner Ensure all the reactive requests are raised on the Helpdesk and that they have the correct engineer assignedAllocation of internal engineers to callouts and maintenance visits, driving the engineering team to attend to all callouts within required SLAs Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Raise and assign work orders to relevantTo obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out following the contract scope and not outside of this Obtaining supplier quotes and uploading them onto the internal system for the client approval Arranging agency cover and submitting timesheet on the portal Requirements:Previous Facilities & Maintenance experienceExcellent and professional telephone mannerExcellent customer service skillsTime ManagementThe capacity to think ahead, plan and prioritise own workloadThe ability to work under pressure and meet deadlinesComputer literacyThe ability to work as part of a teamWork safely in accordance with the company's current health and safety policy and procedures.A positive approach, with the determination to succeed....Read more...
Maintaining a safe, healthy and clean environment
Assisting senior colleagues to deliver salon services
Engaging positively with clients and promoting a positive image of yourself and the salon
Greeting and gowning clients in readiness for hairdressing services
Preparing tools, equipment and products for services
Carrying out shampooing, conditioning treatments, removing colours, neutralising perms and any other tasks deemed suitable under supervision, if required
Answering the telephone, dealing with enquiries and making appointments
Processing client payments
Making and serving refreshments for clients
Promoting salon services and products
Ensuring the salon is clean and tidy at the end of the day
Commitment to training by attending all training session, assessments and reviews
Training:
This apprenticeship is in conjunction with City College Plymouth, training will be one day a week at the college
You will receive a Level 2 Hairdressing qualification
Training Outcome:On successful completion of the apprenticeship there may be the chance to progress onto Level 3 Advanced Creative Hair Professional. Employer Description:Salon At No.6 is a buzzing salon based in Plympton. The perfect place to start a career in Hair, surrounded by talented and creative people. Salon at No 6, established in 2007, is based in the heart of Plympton, St Maurice. It boasts 11 hair stations, 3 nail desks and 2 treatment rooms. We also offer disabled access and free parking right outside. Having started as a predominately hair and nail salon we have since expanded into the beauty and aesthetics industry. We have a highly skilled and friendly team who have developed a large, loyal, community based clientele which we are extremely proud of. Our google reviews are a true reflection of this. We are a diverse team and pride ourselves in delivering excellent customer service first and foremost.Working Hours :Days and times TBC - 4 days a week in the salon, 1 day at college
Shifts TBC.Skills: Communication skills,Customer care skills,Presentation skills,Team working,Creative,Non judgemental,Patience,Reliable....Read more...
Day to day tasks include:
Arranging all pallet deliveries into the pallet network efficiently
Update and confirm to customers the details of their shipments
Track live shipments and update customer, reporting any delays to them
Take new bookings from the customer and seeing them through to delivery
Book in collections
Liaise with customs, warehouse and domestic transport teams
Support warehouse team with stock takes and discrepancies
Proactively engage with the customers and answer queries in a quick and efficient manner, by telephone and email
Support with all aspects of required administration
Training:This is an 18-month Level 3 Business Administration apprenticeship. You will be required to attend the training provider (In-Comm Training Services in Aldridge WS9 8UG), 2 days per week over a 5 - week period as part of the training, and you will have monthly assessor visits to see you at the company.Training Outcome:
Possible full-time position within a Warehouse or Transport role for the right candidate
Possible further education after apprenticeship
Employer Description:We are an international logistics company with intelligent transport solutions and comprehensive know-how of the entire supply chain. We are part of the Danish NTG Nordic Transport Group A/S, with 1,400 employees in 30 countries worldwide and over 80 offices of our own.
The task and the primary goal is the customer- oriented organisation of forwarding and logistics services. Warehousing and shipping-optimised packaging solutions complete our core business.
Our service combines strength and reliability with quality and flexibility. The cooperation within the NTG - organisation enables us to design tailor-made solution concepts from a single source. Due to the additional network of local offices in Europe, as well as contractors worldwide, we are able to respond to customer requirements and needs.Working Hours :9.00am - 5.30pm Monday - Friday with a 1-hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Exciting Opportunity for a General Practitioner – Out-of-Hours Healthcare Services Location: Hull & East Riding Area Contract Type: Bank Staff (Flexible Hours) Rates (excluding VAT):
Day Rate: £80
Night Rate: £85
Weekend Rate: £85
Bank Holiday Rate: £90
About the Role: We are pleased to present an exciting opportunity for an experienced General Practitioner to join a dynamic and supportive team delivering essential out-of-hours healthcare services in the Hull & East Riding area. This role offers the flexibility of bank work, with the chance to contribute to high-quality urgent care within the local community. If you are looking for a rewarding opportunity to make a real difference, this could be the perfect role for you. Key Responsibilities:
Provide high-quality medical care in an out-of-hours setting, including telephone triage, diagnosis, treatment, and referral.
Conduct patient consultations at the Primary Care Centre and carry out home visits as necessary.
Collaborate effectively with other healthcare professionals, including A&E teams, District Nurses, Palliative Care/Macmillan Nurses, and others.
Ensure accurate documentation of patient consultations and treatments, with clear communication to patients and colleagues.
Contribute to service delivery audits and best practice initiatives.
Engage in ongoing personal and professional development, with opportunities for training and appraisals.
Qualifications & Requirements:
Full GMC Registration
Professional Medical Qualification
Certificate of Prescribed or Equivalent Experience (JCTGP) or Certificate of Completion of Training (CCT)
Commitment to continuous professional development
Experience in urgent care or out-of-hours services is desirable but not essential
What We Offer:
Medical indemnity coverage for all contracted bank staff
A supportive, patient-centred working environment
Opportunities for career progression and professional development
How to Apply: If you're interested in this role or would like more information, please don’t hesitate to get in touch. I would be happy to discuss the position further or assist with your application.....Read more...
As the IT Support Apprentice you will be tasked with many IT related duties:
Maintain current staff and business IT Equipment, including troubleshooting and setup.
Maintenance of current website and updating the website internally.
Setup and maintenance of internal networks.
Setup and maintenance of internal servers.
Repairing IT Equipment.
Troubleshooting for colleagues and partners.
Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
Prioritise systems support tasks and monitor and maintaining system performance.
Maintain regulatory, legal and professional standards.
Support the information systems needs for your business.
Training Outcome:The role offers a permanent role upon completion of the apprenticeship depending on performance.Employer Description:XEPAY are EPOS systems that create and design their own software.
XEPAY software designed to fit your business perfectly Integrated EPOS Systems from £99 for XE PAY Customers We have spent the last 6 years working with other businesses in your sector. We understand every pain point, that’s why we have created the perfect epos system specifically for your business, with every feature you will ever need.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,IT skills,Customer service skills,Excellent telephone manner,Excellent organisation skills,Interpersonal skills,Self-motivated achiever,Willingness to learn,Strong interest in IT....Read more...
Day to day tasks include:
Arranging all pallet deliveries into the pallet network efficiently
Update and confirm to customers the details of their shipments
Track live shipments and update customer, reporting any delays to them
Take new bookings from the customer and seeing them through to delivery
Book in collections
Liaise with customs, warehouse and domestic transport teams
Support warehouse team with stock takes and discrepancies
Proactively engage with the customers and answer queries in a quick and efficient manner, by telephone and email
Support with all aspects of required administration
Training:This is an 18-month Level 3 Business Administration apprenticeship. You will be required to attend the training provider (In-Comm Training Services in Aldridge WS9 8UG), 2 days per week over a 5 - week period as part of the training, and you will have monthly assessor visits to see you at the company.Training Outcome:
Full-time position within a Warehouse or Transport role
Possible further education after apprenticeship
Employer Description:We are an international logistics company with intelligent transport solutions and comprehensive know-how of the entire supply chain. We are part of the Danish NTG Nordic Transport Group A/S, with 1,400 employees in 30 countries worldwide and over 80 offices of our own.
The task and the primary goal is the customer- oriented organisation of forwarding and logistics services. Warehousing and shipping-optimised packaging solutions complete our core business.
Our service combines strength and reliability with quality and flexibility. The cooperation within the NTG - organisation enables us to design tailor-made solution concepts from a single source. Due to the additional network of local offices in Europe, as well as contractors worldwide, we are able to respond to customer requirements and needs.Working Hours :9.00am - 5.30pm Monday - Friday with a 1-hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
This position requires the Apprentice to undertake a range of reception, customer service focused and administrative duties including;
Answering the telephone
Transferring calls to relevant colleagues, taking messages for colleagues and relaying them
Supporting callers with initial basic enquiries
Greeting visitors to the office
Scanning, copying, faxing, and filing
Providing clerical and administrative back up for the administrative and legal teams
Franking mail
The Apprentice may be asked to make deliveries to the courts and chambers in addition to acting as a courier on other occasions. They will also be required to maintain office provisions making sure all of the required office materials are available for the effective running of the business. Other general ad hoc duties such as making refreshments for staff and visitors will also be required.Training:
Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice.
The apprentice will spend 20% of their working hours in off the job activities and training.
On the job and off the job training will be delivered in the workplace.
Training Outcome:
For the right person, there is the opportunity to secure full-time, permanent employment and progress to higher level qualifications upon successful completion of the apprenticeship.
Employer Description:Carrington’s Solicitors are a committed and dedicated Legal Aid Practice driven to achieve positive results in every case. That commitment extends across all matters of Criminal Defence and Prison Law. Carrington’s are the largest provider of Prison Law advice in England and Wales. We are Members of the Association of Prison Lawyers and Howard League for Penal Reform.Working Hours :Monday - Friday, 9.00am -5.00pm, with 1 hour lunch per day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience,Strong timekeeping skills,Reliable,Listening Skills....Read more...
We are looking to recruit an Helpdesk Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn.
As an Helpdesk Apprentice your main roles and responsibilities will include:
- Becoming a valued part of the IT Support team
- Learning how to provide technical support
- Assisting in customer projects and support activities as skills allow
- Gaining on the job experience and being able to utilize the skills you have gained over the duration of your apprenticeship
- Helping the existing staff, and the other sub-contractors partnered with, to deliver IT support services to clients
- Learning how to handle telephone support calls as well as incoming helpdesk emails
- Managing the helpdesk system, ensuring all calls are handled within appropriate timescales
- Working on resolving the first line support where capable and working with more experienced staff to help resolve more complex issues or referring to second/third line support staff where necessary
- Updating company systems.
You will be working towards an Information Communications Technician Level 3 Qualification over the course of 15 months.Training:Information Communications Technician Apprenticeship L3 including Functional Skills in Maths and EnglishTraining Outcome:Our clients have a successful history of developing apprentices, and currently have 11 employees who are 'ex-apprentices' in a variety of roles. For technical, this would include moving in to 2nd line technical roles, project management or field roles. They see this as an investment in the future of the business, and is very much based on the desire to employ the apprentice in a full-time role once graduated.Employer Description:Trusted Technology Partnership is proud to be consistently recommended by our customers.
With over 25 years of experience in delivering exceptional IT services, we provide the best support with our fully NHS accredited, ITIL compliant, and ISO best practice 24/7 support desk. Our flexible approach means we can tailor our services to provide you with a fully managed service, or just some overflow capacity to assist you through a particularly busy period.Working Hours :Monday to Friday between the hours of 7:30am and 5:00pmSkills: Team Working,Organisation Skills....Read more...
22 - 24 hrs p/wk £24,500 Pro rata + Hybrid Working + Great BenefitsIn order to ensure a consistent, gold standard service is delivered to each of our client’s highly valued clients, a customer focussed individual with a naturally polite and professional disposition is required to join an industry leading provider of radiation protection services who, for 30 years, have worked proudly at the forefront of Medical Physics.IRS are the largest single provider of radiation protection and associated services to users of ionising and non-ionising radiations. Working closely with the NHS and private hospital sectors, their customer base also includes veterinary and dental practitioners, small individual and large group practices, as well as security, industrial and education sector organisations.Based at our client’s Liverpool HQ and reporting to the Operations Manager, the successful candidate will provide a wide-ranging, customer centric support and advisory service which will include elements of marketing, quotations, administration, credit control and, of course, customer service. As such, applications are encouraged from job seekers that enjoy being part of a fast-paced working environment in which no two days are the same. At the heart of it all is a consistent drive towards delivering customer satisfaction with every client interaction.All necessary training will be provided to the candidate that can demonstrate a warm, engaging personality with the ability to deliver a fully rounded operational advisory service. Key Responsibilities
Maintain accurate and up-to-date customer records at all times
Distribute marketing material for appropriate services
Respond to queries regarding appropriate services from prospective customers
Provide quotations for appropriate services to prospective new customers
Regularly update customer contract schedules with Dosimetry information
File all customer contract details appropriately
Answer phone call queries received and provide first-line customer service support for Dosimetry and RPA queries
Record all queries received, either by telephone or email, on the CE Database
Liaise with suppliers over delivery, administration and reporting of dosimeters where required
Assist in the establishment and implementation of business unit appropriate services/procedures
Assist with any appropriate invoicing queries and respond to customers in a timely manner.
Contact all customers who do not pay within the agreed contractual time frames to request prompt payment
Send appropriate correspondence to non-paying customers
Contribute to the Company R&D programme, where required
Assist with training new staff within the team
Skills & Experience
Previous experience in a customer focussed role
Proficiency in Microsoft Office applications including Word and Excel.
Able to demonstrate the ability to work as part of a team
Good interpersonal skills
Good problem-solving skills
Able to pivot quickly in response to changing priorities
Knowledge of warehouse operations – desirable
An understanding of scientific terminology - desirable
This is a wonderful opportunity for an ambitious Operations Advisor looking to further their career with a growing, highly renowned organisation in an exciting role offering an array of training and professional development opportunities designed to develop your career quickly as possible.In return for your support, an attractive salary and benefits package is on offer including hybrid remote working options, use of a company vehicle, pension scheme, 25 days annual leave + bank holidays, employee assistance programme, sick pay and on-site parking. Apply now!....Read more...
Sales Executive – Logistics SectorLocation: St Albans, HertsPermanent – Hours 08:00 to 17:00 Mon – Fri Salary: Depending on Experience + benefits and bonus schemeAre you looking for an exciting career opportunity within the fast-paced logistics sector? This role offers the chance to work with a dynamic team, contribute to business success, and build a rewarding career in an established, financially secure UK company.About the RoleAs a Sales Executive, you’ll play a crucial role in maximising the potential of new and existing clients. Working within a team of five, you will:•Build and maintain strong relationships with clients.•Drive business growth through proactive outbound engagement.•Submit competitive quotes, overcome objections, and close deals.•Provide guidance on post-Brexit shipping requirements.•Manage client accounts, ensuring a high standard of service.•Attend and contribute to sales meetings, both virtually and in person.What You’ll NeedThe ideal candidate will bring:•An engaging and friendly telephone manner.•A positive, enthusiastic approach to work.•Strong negotiation skills with a results-driven mindset.•Excellent communication skills, both written and verbal.•Meticulous attention to detail.About the CompanyThis role is with a leading logistics company that has been trading successfully since 1983. Part of a privately owned group of seven businesses, employing just under 300 staff, the company prides itself on delivering exceptional service and fostering talent within the industry.Joining this team means being part of a company where your contributions are noticed, valued, and appreciated. Whether you’re experienced in logistics or looking for a fresh start, this business is committed to supporting your growth and professional development.Work EnvironmentBased in a modern, spacious 9,000 sq. ft. office in St Albans, you’ll enjoy working in a professional, collaborative environment that supports your success.Why Apply?This is your chance to join an established company that values its employees and is dedicated to professional development. If you’re passionate about commerce, customer service, and logistics, this is the opportunity you’ve been waiting for. Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. ....Read more...
