Carrying out a range of both general office work and more specific administrative tasks to ensure the efficient running of the office.
Providing administration to other members of staff as and when required.
Taking customer calls and providing a high standard of customer service. Responding to correspondence, telephone calls, e-mails as required.
Updating and maintaining records both computerised and paper based to a high level of accuracy.
Providing cover for the office during periods of holiday and absence.
Providing an excellent support function to internal colleagues.
Working in a range of roles incorporating finance, account management and administrative duties.
Dealing with Cash and Credit Checks.
Working with and assisting the internal Credit Controller. Reporting equipment failure and arranging a solution.
Training Outcome:Opportunity to progress after completion of apprenticeship.Employer Description:I am pleased to introduce you to LWC drinks, we are the largest independent and fastest-growing drinks wholesaler in the country.
Operating out of depots nationwide.
Stocking around 6,500 products including Draught Beers, Casks, Wines, Spirits and Soft drinks.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Customer care skills,Team working....Read more...
Typing up letters and reports dictated by the valuers
Editing photography of the properties and emailing clients for approval
Arranging Energy Performance Certificates and floorplans for properties
Creating brochures and chasing for approval
Uploading properties onto the website
Sending out all relative paperwork to the clients i.e. contracts
Ensuring the office is organised through filing, tidying, shredding etc.
Creating window cards when a new property goes onto the market
Order 'For Sale' boards for properties if required
Liaising with clients via telephone and email
Chasing brochure/photography approval
Make sure stationery and office supplies are ordered and in place
Training:Business Administrator Level 3.Training Outcome:Progression for the right candidate. Employer Description:Sanderson Young is a family-run, award-winning estate agency founded in 1999. With four offices across North East and a reputation for exceptional service and professionalism, we pride ourselves on delivering tailored support, market insight, and being the market leader for luxury property throughout the North East.Working Hours :Monday - Friday 9am - 5:30pmSkills: Communication skills,IT skills,Customer care skills,Administrative skills,Number skills,Logical,Team working....Read more...
As a payroll administrator you will be responsible for:
Processing payroll when required
Pension uploads
Creating and distributing invoices
Sending / uploads invoices
Credit control / allocation of funds if invoice factored
Working through legal documents
Other basic admin duties will be required
Front-of-house reception duties
General team admin support
Telephone point of contact
Processing timesheets
Data entry
Report creation
Compliance duties
Purchase order production
Training:
Business Administrator Level 3 Apprenticeship
20% off-the-job training
End point assessment
English and maths functional skills if required
Training Outcome:A full-time position will be offered upon successful completion of the apprenticeship.Employer Description:Established in 2008, we are an independent recruitment agency that is committed to leveraging our strong reputation across the UK. Aiming to become the trusted partner of choice within all of our geographies. We value our partnerships and established relationships within the world of recruitment. The connections we make are important to us, which is why our relationships stand the test of time.
For us, recruitment is commercial matchmaking with a twist of innovation! We’re not afraid of changing with the times or making the most of the latest technology. It’s about getting the right people in the right roles as efficiently as possible.
But, we are passionate about providing a high-calibre and people-driven recruitment service. One that really puts our customers at the centre of the service and truly supports their unique requirements. Here are the key principles that we implement to provide this service.Working Hours :Monday - Thursday, 8.30am - 5.30pm.
Friday 8.30am – 12.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
Assisting customers purchase the correct parts
Responding to online queries and taking telephone calls
General office administration
Processing returns
Updating inventory on the warehouse management system
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
End Point Assessment
Training Outcome:
Potential for a full-time position for the suitable Apprentice upon completion of a successful apprenticeship with an uplift in salary
Progression to customer service management and potentially warehouse management
Employer Description:Hello and a warm welcome to Advantage Auto Parts!
We specialise in brake calipers, discs & pads, and wheel bearings kits. We are immensely proud to share that we have one of the biggest ranges of brake calipers, discs & pads and wheel bearings in Europe, fully stocked in our warehouses, ready to be dispatched.
There are several unique things that make us stand out from the rest our competition:
We care about delivering a good service to our customers, and although it doesn’t happen very often, when things go wrong (which they sometimes do), we take it personally and act on it promptly.
We engage experienced engineers who have had long standing careers with well known car manufacturers in developing quality products, and over time we have slowly built up our parts to cover a large range of passenger and light commercial vehicles.
Given that we stock the items ourselves means that you will receive your parts very quickly (mostly next day).
Finally and most importantly, Advantage is run by a friendly close nit team who ensure that the wheels run smoothly (pun intended!). Our ambition is to continue servicing our customers as best we can and growing our team of friendly faces to maintain our quality standards.Working Hours :Monday - Friday, 9.00am - 5.00pm, with 30 minutes for lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Eager and willing to learn,Hard working,Ebay experience preferred,Microsoft Excel skills,Microsoft Word skills,Friendly,Trustworthy,Willing to learn and progress....Read more...
Provide excellent global technical support, advice and resolutions of IT issues to end-users across all levels of the Company via the Service Now portal, remotely and face to face.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Respond to telephone calls, emails and Service Now requests for technical support
Create, track and monitor problems to ensure timely resolution
Escalate issues to the appropriate group when needed
Identify, research and resolve problems reported by end-users
Support Aptos Retail POS System
Write tickets and assign jobs to the appropriate IT personnel
Administer user accounts
Install, configure and troubleshoot hardware and software, including portable and handheld devices
Document procedures in order to use them in our knowledge base
Own issues until job completion
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 Information communications technician qualification
Training Outcome:
Career progression opportunities
Possibility to secure a full-time position after successful completion of apprenticeship
Employer Description:Our product reaches consumers through our strong domestic wholesale footprint, from department to athletic and specialty stores.
Approximately 5,300 company- and third-party-owned retail stores worldwide. And the international market, our highest growth
category and over half of our total business.Working Hours :Monday - Friday (9:00am - 5:30pm)
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Passion for ICT,Positive attitude,Motivated,Troubleshooting,Proficiency in all Windows....Read more...
Whilst studying the Level 2 Traffic Operator apprenticeship course,
You will:
Answer the telephone at a timely manner.
Enter orders on the Transport Management System.
Answer customer queries ETA's.
Answer emails in a timely fashion to meet KPI's.
Book in customer deliveries.
Training:You will be expected to complete monthly online training to develop your skills and knowledge around your role. Your role will be based at: Sso Logistics Ltd, Unit 4 The Willows, Boston Ind Est, Haydock, WA11 9SR. Training Outcome:Upon completion of the apprenticeship, the learner will have a development review to assess next steps.Employer Description:SSO Logistics Ltd founded in May 2014 by Neil Draper, Peter Draper, and Simon Haslam, SSO Logistics Ltd has grown from its roots in Warrington to become a trusted logistics partner, serving businesses across the UK and Europe.
Originally based in central Warrington, SSO Logistics provided nationwide distribution using our fleet of curtain-sided vehicles and pallet network for smaller consignments.
At SSO Logistics, we provide a complete logistics solution with No Grey Areas—just clear, honest service. From container import and de-vanning, through to storage and onward delivery across the UK and Europe, we ensure transparency and reliability at every step. As a member of the Pallet Track network, we have national and European reach, with 90 depots providing local expertise for fast, dependable service.Working Hours :Shift patterns will follow a Monday to Friday schedule, with working hours varying from 08:00AM - 17:00PM and 07:00AM - 16:00PM.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Can do attitude....Read more...
Hire Desk Controller - Glasgow - Up to £30,000 plus excellent benefits package CBW has a new opportunity for a Hire Desk Controller to join an established team in Glasgow. Hours of work : 37.5 hours Monday to Friday. You’ll be responsible for processing hire and sales transactions efficiently, handling incoming calls, and supporting the resolution of customer queries. Duties & Responsibilities: Prepare customer quotations and process orders efficiently, ensuring a first-class customer experience.Develop a good working knowledge of the product range through training and ongoing development.Promote and embed a culture of compliance with health, safety, wellbeing, and sustainability policies.Respond promptly to enquiries, keeping customers updated via email or telephone.Support the cross-hire and purchasing of products from an approved supplier list, working closely with internal product managers.Complete associated administrative tasks to support the wider Customer Service team.To be considered: We are seeking a motivated and detail-oriented individual who enjoys working as part of a team. The ideal candidate will have:GCSEs (or equivalent) in English and MathematicsExperience in the hire industry (preferred but not essential)Excellent written and verbal communication skillsHigh attention to detail and strong numeracyGood IT skills, particularly Microsoft ExcelThe ability to build and maintain relationships across all levelsSalary & BenefitsSalary up to £30,000Contributory pensionBUPA healthcareLife assurance25 days of holiday (with increases based on service)Holiday purchase scheme....Read more...
Main Duties & Responsibilities:
Provide service users with a positive meet and greet experience.
Process enquiries both telephone and face to face through the accurate identification of clients’ needs and booking them with the correct provider.
Product/Service Knowledge: Provide users of our service with accurate information about the various services we provide.
Maintain up to date accurate records of all enquiries ensuring all information and statistics are recorded accurately for monitoring purposes.
To promote the organisation and its aims/objectives in person and by other means through attendance at publicity campaigns and events.
To gather client feedback to improve services and monitoring purposes.
To work as part of a team in meeting our client’s expectations whilst providing them with a positive focused customer experience.
Undertake training and attend external events as deemed appropriate.
To undertake any other customer service duties in relation to the post as identified by the Centre Manager.
Training:The successful candidate will complete a level 2 Customer Service Apprenticeship Standard. This will be delivered in the workplace with visits from a trainer/coach once a month. Training Outcome:For the right candidate there is a possibility of permanent employment and going on to complete further qualifications. Employer Description:We offer a varied outdoor learning programme to Schools and Youth/Adult groups, in addition to supplying Staff to West View Project Children and Activities Centre.
West View Project has existed since 1980 when a group was formed by residents who wanted to create somewhere children in the local area could play safely. This aim still sits at the core of the organisation and West View Project CIC supports the West View Project Children and Young Peoples Centre to be open 5 evenings per week catering for young people aged 5 to 19. As is the case with a lot of groups like WVPCYC over the years we have received funding to deliver & develop more specialist work. We’ve always ensured this work compliments or supports the delivery of our youth centres.Working Hours :Monday - Friday, 8.30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Communicating over the telephone with customers, clients and colleagues
Managing email inboxes
Organise and report data
Managing in-house computer systems
Answering incoming calls to the office
Use of bespoke software
Any other admin duties as requested
Responding to emails
Assisting team members with tasks
Arranging meetings
General upkeep of company records
Supporting manager with tasks
Upkeep of company spreadsheets
Assisting the other team members with lettings compliance
Any other admin duties as requested
Training:
Level 3 Business Administration Apprenticeship Standard
Training is delivered through remote delivery into the workplace, so access to a laptop is essential
Training Outcome:
After successful completion of the apprenticeship there is opportunity to progress into a full-time assistant role with the company
Employer Description:Robertsons property solutions is an innovative, independent estate agency based in Southampton which is built on the foundations of an honest, tailored and proactive approach to selling property without compromising on high levels of customer service.Working Hours :Shifts will be discussed at interview stage.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
Meeting and greeting clients
Handling social media and telephone calls
Making appointments
Assisting with basic hairdressing tasks
Maintaining salon health and hygiene
Training:"Training/Lessons will take place at our Beverley campus at Flemingate 1 day a week."Training Outcome:"On completion of the apprenticeship, and after receiving our guidance and training while working to set standards, we aim to offer the ideal candidate a full-time position."Employer Description:Beverley Hills Hair & Beauty is a well-established hair salon located at 222 Beverley Road, Hull, HU5 1AH, United Kingdom. With over a decade in operation, the salon is renowned for its professional service and friendly atmosphere. The team comprises fully trained hairdressers, with the lead stylist boasting 24 years of experience in the industry .
Services Offered
The salon provides a comprehensive range of hair services, including:
Balayage
Children's Haircuts
Curly Haircuts
Hair Braiding
Hair Colouring
Hair Weaves
Keratin Treatments
Permanent Hair Straightening
Women's Haircuts
These services cater to a diverse clientele, ensuring personalized and high-quality hair care .
Operating Hours
Beverley Hills Hair & Beauty operates during the following hours:
Tuesday to Saturday: 09:00 - 17:00
Monday and Sunday: ClosedWorking Hours :TBC at interview.Skills: Communication skills,Organisation skills,Customer care skills,Presentation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Your duties will include;
To work accurately and efficiently both as part of a team or unsupervised, prioritising own work and meeting necessary deadlines.
Responding to general queries face to face, by telephone, by Microsoft Teams, and monitoring of group mailboxes as directed, passing on standard queries to the appropriate officer.
Operation of the HR & Payroll Management system, liaising with the HR team to ensure HR records are maintained correctly. Assist HR Team in the preparation and production of statistical information and management data reports.
Attendance at departmental meetings and minute taking where necessary.
Assist HR Team in the management of sickness absence, providing support with the absence system, and producing sickness absence reports as necessary.
Assist in the administration of HR policies and procedures, ensuring consistency and accuracy.
Prepare correspondence for managers and employees using standard letters in relation to staff matters as necessary.
To communicate sensitively with a wide range of people, including colleagues, employees, managers and trade unions.
Assist in the continuous improvement of the HR service.
To maintain information in a confidential manner, following data protection regulations and ensuring HR records are GDPR compliant
Assist the HR Team in responding to reference requests, FOIs and Subject Access Requests, including the redaction of specific information.
Assist the Job Evaluation Officer in the production of management information and responding to general job evaluation queries.
Use of the Agresso system relative to the production and processing of invoices for the HR team.
Undertake any other admin tasks as required.
Main Duties (Occupational Health):
Assist with responding to and triaging initial enquiries from departments, schools and employees.
Undertaking general administrative duties (e.g. filing, photocopying, opening mail, distribution etc) to progress the work of the Unit effectively.
Assist with the maintenance of electronic and physical medical records for the Health Unit.
Assist with the preparation of documentation for appointments and meetings as required.
Maintaining the Health Unit practitioners’ diaries.
Maintaining databases, spreadsheets, SharePoint documents, and tracker systems relative to the referrals received, medical reports requested, etc. to enable provision of statistical data for sickness absence.
Operating all computerised, manual and telephone systems and procedures to ensure an efficient and effective service is maintained.
Assist with the preparation of responses to routine correspondence, requests for copies of medical files and any other material relative to the appointment diaries.
Liaising with outside organisations relative General Practitioner, Consultant and Specialist medical reports.
Operating in a way to ensure that quality assurance procedures are met and maintaining confidentiality and observing data protection guidelines at all times.
Training:
Qualification - Level 3 HR Support Apprenticeship.
The training will be delivered at the workplace.
Training Outcome:
Apprentice will receive on programme support from an Apprenticeship Officer and Careers, Information, Advice and Guidance support during the last 2 months of their Apprenticeship contract
Job seeking support is also included
Employer Description:Sefton Council is a local authority within the Liverpool City Region. Sefton is a diverse and exciting borough and is a great place to live and work. As an employer we can offer a diverse range of job roles across a variety of settings. We offer attractive conditions of service which allow for a good work life balance and invest in our staff through our learning and development programme. Inclusive Recruitment - We are proud to be an organisation which embraces diversity and difference. We employ colleagues who each bring their own unique skills to deliver an excellent service to our customers. We always recruit the most talented people for any role, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation. We aim to be reflective of the communities that we operate in. We promote diversity and encourage applicants from all backgrounds. Visit Inclusive Recruitment (sefton.gov.uk) for further information regarding the Council’s approach to Inclusive Recruitment. Equal Opportunities Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.Working Hours :Monday - Thursday
9am to 5pm
Friday 9am to 4pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
SERVICE TEAM COORDINATORFull TimeBased: IrthlingboroughUtile Engineering is a family company and a leading UK manufacturer of Gas Compressors, Gas Boosters, Tank Mixing Systems and Double Membrane Gas Holders. We specialise in the turnkey packaging of our equipment for use in Water Companies, Industrial and Commercial premises, predominantly in the Renewable Energy sector. Utile is an equal opportunity employer that is committed to inclusion and diversity, also Utile is committed to providing a workplace free from discrimination or harassment.The ideal candidate for this role requires a background in Mechanical and Electrical Engineering, be a good organiser with a knowledge of product servicing, with effective IT capability and a good telephone manner.This is a full-time position. Remuneration is negotiable and will be commensurate with experience.JOB ROLE:To provide back-office support to an 8 person Field Service Team, arranging the site work diary entries and paperwork including RAMS, organising repair of machines in house, quoting replacement products and site work, and managing documentation.KEY RESPONSIBILITIES:Repairs returned to Utile by customers:
Booking in, preparing quotations, receiving and generating orders, managing the repair, despatch and payment.
Quoting Site Work
Taking client details and requirements, preparing quotations, receiving and generating orders, allocating engineers and issuing paperwork
Diary Entries / Site work
Managing the Service Team Microsoft outlook diary, preparing parts and paperwork for site visits. Liaising with engineers to ensure efficient management of time.
FSR / Commissioning Reports
Receiving and processing Engineers Reports.
Time Sheets and Weekly Production meeting data
Weekly time sheet data entry and maintain the repair status spreadsheet for in house repair work.
ACCREDITATIONS:The successful candidate should be a competent organiser and manager with good IT skills. A background knowledge in mechanical and electrical engineering is preferred but not essential.RELATIONSHIPSResponsible to: Technical Services Manager/Operations ManagerResponsible for: Management of the Service Team day to dayIf this sounds like the opportunity for you, please apply ASAP.....Read more...
Job Duties:
Repeat orders and call off orders
To make any amendments to delivery requirements
Ensure that response times are met in line with charter
Monitoring stock usage and stock analysis
Updating unity with changes to accounts
Maintaining electronic customer files
Collating and sending samples and to raise trial sample forms
Ensuring plastic packaging tax information is completed on unity every month
Follow up on special timed and same day deliveries to ensure customers have received them on time
Monitor and collate works order paperwork from production
Support the Customer Service managers during busy periods
General housekeeping / filing
Person specification:
Educated to GCSE (minimum 5 grades 4 and above including math’s and English)
Able to demonstrate experiences in dealing with customers face to face or on the phone
Sound knowledge of Microsoft Office applications
Able to use initiative and work independently
Excellent interpersonal skills with particular emphasis on customer and colleague care
Flexible, willing to go the extra mile and a good team player
Methodical, organised, can do attitude and accuracy.
Excellent written and verbal communication skills, good telephone manner
You will complete a Customer Service Level 2 Practitioner apprenticeship qualification delivered by Starting Off
Training:
Level 2 Customer Service Practitioner Apprenticeship
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:
Possible full time permanent position upon completion of the apprenticeship
Employer Description:A prestigious small/medium sized company employing 40 + staff. Operating independently since 1987, they produce a wide variety of printed label and tag products for many well known companies. The successful candidate will manage and provide services to customers to ensure that they receive the best possible experience when ordering stock. As well as ensuring a high standard of service and reporting is maintained between customers, and the rest of the CompanyWorking Hours :Monday - Thursday, 9.00am - 5.30pm and Friday, 5.00pm finishSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
A dynamic role, where you will learn and develop various skills and knowledge required for a successful career in business administration and customer service.
Acting as a point of contact for the team, taking telephone calls, accepting and recording enquiries accurately, relaying information to the appropriate person/department
Booking appointments with clients
Assisting with distribution of information/mail as required, scanning, photocopying - Compiling and sending emails
Entering and updating confidential data on computerised systems, including databases and spread sheets
Maintaining up-to-date e-filing systems
Attend staff meetings and other meetings as and when required
Attendance at a review meeting with the appointed training provider to fully comply with the requirements of the apprenticeship programme
Training:
Business Administrator Level 3
Functional Skills in maths and English, if required
Attending online workshops once a month through EKC Group
Training Outcome:Could lead to a full-time position.Employer Description:For many years we have provided a comprehensive electrical service to our customers, we are based in Minster on Sea, Sheerness but cover all areas in London, Kent & Essex. We pride ourselves on the efficient and friendly service we offer to our customers, and strive to achieve 100% customer satisfaction.
We have high standards and offer excellent value for money on every job we complete, always maintaining a high levels of customer satisfaction, giving you complete peace of mind at all times.
If you are looking for electrical services in your area, then RJA Electrical Services is here to help!
We have developed a deep understanding of working within the both the public and private sector over the last 10 years through various projects.
Our first-class service is achieved through understanding the importance of anticipating and managing risk to keep costs under control, but also delivering to tight timescales whilst maintaining the highest levels of safety and quality.
We play an active part in the trade associations we are involved in and we understand the responsibilities and trust that accompany each accreditation.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Receiving service enquires and requests from corporate clients, and the public
Ensuring all enquiries whether by email, telephone or via a third party are responded to promptly and politely and take all necessary steps to convert enquiries into bookings
Accurately price and quote enquiries
Searching for solutions and options to meet the requirements of such requests, using a range of online resources and liaising with our airport service partners
Finalising requests and completing the service bookings as requested
Assisting clients and travellers with any service-related enquiry
To oversee the daily operation, ensuring compliance with all standard operating procedures and other applicable regulatory policies
Entering and monitoring all reservations into the inhouse reservations system, ensuring correct and up-to-date information is entered
Monitoring confirmed bookings to ensure all flight, greeter and transport information is up to date
Any other admin duties as requested
Training Outcome:Once completed, there may be the opportunity for a full time position or further training opportunities.Employer Description:In 2016 we came together with a goal, to make airports a pleasure, not a pressure, not a compromise. It is our mission to remove the usual airport related stress and worry out of your air travel with our personal airport meet and assist services. To us you are not a passenger, we want you to become our guest. Simply put, the airport experience, redefined.
With our own in house Operations Team, we truly do understand traveller’s needs. With over 50 years combined experience in airport operations and travel, the team behind Fastrack VIP create the perfect beginning and end to any journey.
From a simple itinerary to a tailor made round the world tour, we are well versed in creating bespoke tailor – made packages to perfectly match the clients requirements.
We only work with a trusted, select group of airport partners. Our network of licensed airport partners have been carefully selected to ensure that all the greeters are dedicated, professional and committed to matching our brand values and our pursuit of excellence.
From the start of a journey to the very end our teams backgrounds, high level of expertise and passion to provide a first class service keep guests coming back time after time.Working Hours :Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Motivated....Read more...
Administrative Duties:
Ensure that the reception area is welcoming, tidy and project a professional image
Greet and welcome all visitors to the school including parents, students and staff, providing a helpful and proactive service always ensuring all enquiries are dealt with in an efficient, professional, friendly and caring manner ensuring the smooth running of reception
Acting as first point of contact for the school. Answer telephone queries in a polite, professional, friendly and caring manner
To include receiving and transferring calls, announcing callers, taking messages and ensuring that they are passed on via email
Receive visitors and deliveries/goods, and deal with any associated administration (security badges, signing delivery notes, informing staff of deliveries)
To arrange any hospitality requirements and meeting room facilities as and when directed
To contact parents / legal guardians regarding; truanting or excluded pupils; asking for the collection of sick pupils on the behalf of other staff
To work as an essential member of the Administration Team, taking responsibility for providing first class administration to support to the school
Ensuring all administration tasks are completed with accuracy and in a timely manner whilst maintaining an accurate and structured college filing system on and offline
Data entry and production of basic reports
To photocopy documents and materials as directed
To record and sign visitors and pupils in and out of the school Issue visitor passes where necessary
Telephone 999 for ambulance and/ or police attendance when requested in an emergency situation
Support maintenance of reprographics equipment
Using appropriate IT software packages for the production of school publications and documentation
Support for the School:
All staff in school will be expected to accept reasonable flexibility in working arrangements and the allocation of duties including duties normally allocated to posts at a lower responsibility level, in pursuance of raising pupil achievement and effective team working. This includes covering reception at times of high levels of activity, staff absence or lunch cover
Be aware of and comply with policies and procedures relating to child protection, health and safety, security, confidentiality and data protection. Reporting all concerns to the appropriate person
Contribute to the overall ethos/work/aims of the school
Participate in training, other learning activities and performance development as required
Attend and participate in meetings as required
Training:
You will be required to attend classes at Kidderminster College one day a week to achieve the Level 3 Business Administrator Apprenticeship Standard qualification
Training Outcome:
Admin Assistant/ Receptionist
Employer Description:Redhill School is a thriving and successful school where rich tradition and exciting innovation are encouraged in equal measure. We value each and everyone of our pupils and they are the very centre of all that we do.
By recognising their unique needs and aspirations, providing equal opportunities and a caring environment, our pupils are able to flourish and achieve their best.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Problem solving skills,Friendly,Flexibility,Time-keeping,Listening skills,Computer literacy....Read more...
Undertake administrative tasks, for example, record keeping (both manual and computerised), filing, responding to routine correspondence, photocopying, message taking, word processing, data input and retrieval, as required
Assist with the distribution of incoming mail and despatch of outgoing mail as required
Receive enquiries by telephone, face to face and email and take appropriate action to ensure that such enquiries are properly responded to, learning to make appropriate decisions to either responding personally or redirecting to an appropriate officer
Provide support to staff members as appropriate, including arranging meetings, appointments and diary maintenance and co-ordination, and to take minutes/notes of meetings and undertake appropriate follow up action
Assist in the analysis, preparation, compilation and distribution of statistical and other information, through the formulation of reports and documentation
Learn to work effectively as part of a team as well as on own initiative, including undertaking research and being involved in the development, implementation and improvement of administrative services and procedures
Maintain up to date and accurate records
Assist in a range of financial or related activities, including ordering, invoice processing, maintenance of accounts, charging systems and appropriate records, administration of allowances, grants and agency payments, assessment for and collection of income, payment of fees, provision of stationery, conduct inventories etc.
Conform to, actively commit to and promote DCC Customer Service Standards both with internal and external customers when using any communication media including telephone,email and face to face
Adhere to existing working practices, methods, procedures,undertake relevant training and development activities and to respond positively to new and alternative systems
Work with information technology and associate systems in accordance with County Council policies and to observe data protection guidelines, policies and procedures
Co-operate with the Council in complying with relevant health and safety legislation, policies and procedures in performance of the duties of the post
Carry out the duties and responsibilities of the post in compliance with the County Council’s Equal Opportunities policies
Understand and comply with the County Council’s Environmental policies
Maintain an excellent level of attendance at apprentice training sessions and successfully achieve the required level 3 qualification
Training:
Business Administrator Level 3 Apprenticeship Standard
Training will take place at Exeter College
This will require the successful candidate to attend the Exeter College Site once a week
Training Outcome:
This is an extremely exciting time to join us as we are expanding our apprenticeship offer to invest in the future Council workforce.
There are no guarantees of employment at the end of the Step In Programme, but we would expect the apprentice to apply for further employment, ideally within the Council or within the wider Devon economy.
Employer Description:At Devon County Council, we work together to improve life across Devon for everyone. We want to create a place that people enjoy living in, as well as a place that you enjoy working.Working Hours :Monday - Friday, 9.00am - 5.00pm (Flexible working hours are an option)Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Listening Skills....Read more...
Friendly working environment, full time hours (39 a week), early finish on a Friday, parking on siteContract Type: 4-Month Fixed-Term (Maternity Cover) Salary: £25,500 per annum (pro rata) Location: Derby Hours: 8.30- 17.00/16:00 Monday-Thursday/FridayOverview: We are seeking a proactive and professional Receptionist to join our team on a 4-month fixed-term contract to cover maternity leave. This key front-facing role involves general administrative support, reception duties, and ensuring a welcoming and efficient front-of-house experience for all visitors and clients.Key Responsibilities of the Receptionist role:
Act as the first point of contact for all visitors, providing a friendly and professional front-of-house service
Manage incoming calls and direct enquiries appropriately
Handle general administrative tasks such as filing, data entry, and document management
Support internal teams with scheduling, correspondence, and day-to-day office tasks
Monitor and respond to general email enquiries
Maintain a tidy and organized reception and office area
Manage incoming and outgoing post and deliveries
Support with the coordination of meetings, including room bookings and refreshments
Requirements of the Receptionist role:
Previous experience in a customer service or administrative role
Excellent verbal and written communication skills
Confident and professional telephone manner
Strong organizational and multitasking abilities
Proficient in Microsoft Office (Word, Excel, Outlook)
Friendly, reliable, and able to work both independently and as part of a team
Benefits of the Receptionist role:
Friendly working environment,
Full time hours (39 a week),
Early finish on a Friday,
Parking on site
If you are interested in this Receptionist role, please contact Joe Reid at E3 Recruitment.
....Read more...
Receiving customer enquiries by email and telephone.
Processing orders manually or via their online selling channels.
Produce new listings for items.
Book out sold items.
Ordering new stock.
Inputting data onto the system and spreadsheets.
Receiving goods and dispatching items.
Other administrative duties.
The ideal candidate will have excellent written and verbal communication skills and be computer literate. You must have a basic understanding of Microsoft Excel and Word, be able to follow customer briefs and instructions, be able to work to deadlines, strong attention to detail and be able to work well under pressure and as part of a small, hands-on team. Previous customer service experience will be an advantage.
This role will be working towards Business Administrator level 3 qualification supported by starting off.
Training:
Level 3 Business Administration
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week.
Training Outcome:Possible full time permanent position upon completion of the apprenticeship.Employer Description:Established in 2003, our client specialises in the supply of Saab, Volvo, Mercedes, and Smart car parts via online ordering. They offer an extensive range of products of each of the car brands that they specialise in and can offer a fast and efficient service to their customers. Our client offers products from a wide selection of market-leading automotive parts suppliers such as: Koni Suspension, Bilstein suspension, Black Diamond Braking & Clutches and more.
They are now looking for a motivated individual to join their administration team.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Alongside your day to day working life, you will have the opportunity to study and gain your Customer Service Level 2 Apprenticeship. This is a varied role and will suit someone with an aptitude and willingness to help people in a bustling environment.
Key Responsibilities:
Signposting students
Answering the telephone
Emails
Speaking to students face to face in the student centre
Learning how to print ID cards
You will also be expected to become familiar with and understand the courses offered at Brighton Metropolitan College and be able to help students with their online applications and enrolments
Skills Required:
Good Communication Skills
Team Player
Outgoing and Friendly
IT Literate
Adaptable
Approachable
Works on Own Initiative
Can-Do Attitude
In addition to the apprenticeship standard learning there will be mandatory training which the successful applicant will be expected completed as part of the onboarding process to be fully integrated into college life.Training:In addition to the apprenticeship standard learning there will be mandatory training which the successful applicant will be expected completed as part of the onboarding process to be fully integrated into college life. Customer Service Level 2 Apprenticeship.Training Outcome:There may be the opportunity of a full-time job on successful completion of the apprenticeship.Employer Description:Chichester College Group is the largest provider of further education in West Sussex and Brighton & Hove. Through our colleges, we educate and train around 25,000 full and part time students every year and provide teaching excellence to meet the future needs of the regions’ employers.Working Hours :37-hours per week - Monday to Friday from 9am - 5pmSkills: Good Communication Skills,Team Player,Outgoing and Friendly,IT Literate,Adaptable,Approachable,Works on Own Initiative,Can-Do Attitude....Read more...
To work as part of a high-quality admin team and deliver service excellence to the Business Support management team, clinical managers and pathway leads
To undertake secretarial/administration duties for the MPP service, including word processing/typing, minutes of meetings, reports, filing, and photocopying as required
Ensure the security, accuracy, and recording of people's data according to the relevant trust policies
Maintain and input accurate data into service databases
To assist in coordinating staff meetings, booking venues and requirements as necessary
To participate in team meetings, taking minutes if required.
Assist in providing a general administration service to the MPP team as required
To assist with planning workshops, study days and other service initiatives
Management of MPP team diaries, where required
To process incoming/outgoing mail for the service by Trust policy.
To communicate effectively with all staff, patients and those contacting the service
Provide customer service via telephone or email. Work with senior team members to deal with complex queries
To provide excellent and timely communication to all enquiries and external liaisons
Training:
You will carry out your training within the workplace whilst attending college via a team every fortnight
At the end of your apprenticeship, you will receive a Business Administration Level 3 qualification
Training Outcome:
Once qualified, this could lead to a permanent position within Hampshire and Isle of Wight Healthcare NHS Foundation Trust, which could lead to many other areas
Employer Description:Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation that brings together expertise from mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight. With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent patient care. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve. Our Trust unites services from Southern Health, Solent NHS Trust, and Isle of Wight NHS Trust. Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and we offer outstanding opportunities for career development, training, and collaborative working.Working Hours :We are happy to discuss flexible working options, which can be discussed as part of the interview process. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Land and development associated tasks.
Valuation associated tasks.
Town planning associated tasks.
In summary, the role will include:
Identifying land and development opportunities across the Greater Midlands area for disposal and acquisition.
Management of the development process for acquisition and disposal through to completion.
Valuation (RICS Red Book Valuations including Home Surveys and condition surveys), Commercial agency and landlord and developer consultancy.
Providing research support for Expert Witness submissions.
Planning submissions and strategic land reviews.
Growing your knowledge of local and national planning law and guidance.
Develop contract and lease knowledge and understanding, along with relevant case law and legal planning documents.
Develop your negotiation skills
You will work with the health and safety team to support your APC and competency in this area and in particular in the area of Construction Safety.
Land & Development Associated Tasks
The role will include working closely with the Project Coordinator, who currently provides support in terms of legal title checks, online mapping, preparation of marketing brochures and databases.
Maintaining the property requirements database, contacting relevant agents and operators to ensure that details of all requirements are accurate and up to date.
Maintaining the site availability database, contacting relevant agents and operators to ensure that details of all available sites are accurate and up to date.
Maintaining the internal comparable information database, contacting relevant agents and operators to obtain accurate comparable information.
Assisting with online mapping tools to provide location and site maps and site area measuring (training will be provided if necessary).
Provide office-based support when the Director is out of the office for site searches with Land Registry/Searchflow and Promap.
Maintaining RICS documents library.
Assist with compilation of property brochures.
Conducting viewings of available properties.
Proactively marketing properties through telephone calls and emails.
Issuing plans/documents to clients.
Assisting in the surveying of properties under the supervision of senior surveyors and consultants.
Making telephone contact with agents to support the comparable analysis and/or availability of land/development opportunities.
Undertaking site-finding duties, which will include exploring the Local Plan of an area. Travelling to specific destinations to identify possible land opportunities.
Undertaking research into build costs for projects through Dobson-Grey contacts.
Undertaking research into sales, rental and capital values through property databases, agents via email and telephone calls and Dobson-Grey databases.
Site inspections in accordance with RICS guidance.
Valuation work (under supervision) knowledge of Argus Appraisal system of assistance.
Assist with planning submissions.
Training:The course is with University of the Built Environment follow this link for more information
https://www.ube.ac.uk/employers/apprenticeship-programmes/chartered-surveyor-real-estate/?gad_source=1&gad_campaignid=20029096760&gbraid=0AAAAAD5InYZKEieUC6G2P6yEu3TBsGCZr&gclid=Cj0KCQjwjo7DBhCrARIsACWauSmkYFkVphe7I_WL0oNNsswRzo2JXi_-LbUjzh3N43dSZGkPjVQ2g8waAlSZEALw_wcB
Training Outcome:
From an apprentice, you then become a graduate surveyor who we support with their Assessment of Professional Competence.
Once qualified, the routes are either Property Agency, Property Consultancy or Property Valuation supporting Expert Witness work.
Alternative career postings within the organisation are town planning and health and safety should you wish to change.
Also, an opportunity to join the construction safety team supporting the best outcomes for construction staff through effective health and safety consultancy.
Employer Description:Dobson-Grey Ltd is an ISO 9001:2015 multi-disciplinary consultancy firm providing RICS-regulated chartered surveying and RTPI-compliant town planning services.
Our mission statement is care, commitment and consistency of exceptional service.
Our sectors are education, residential and healthcare.
Our health & safety and fire consultancy services are dedicated to realising the vision of a safe and healthy work environment while elevating the competence of safety and environmental professionals at all organisational levels.
Our highly experienced team of professionals and dedicated personnel work directly with you at all stages of the project or development process, from land/property identification, financial and physical feasibility through to supporting and overseeing planning, design, programming and budgeting through to onward sale or letting.
Our construction safety specialists are able to support clients, understand their duties and provide convenient and effective and accredited training for themselves and their staff.Working Hours :Monday to Thursday 9am to 5pm and Friday 9am to 4pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Physical fitness....Read more...
Use a variety of online tools and technology including Word,
Excel, PowerPoint, job boards and social media sites
Develop job and personal specifications, prepare and post job advertisements
Shortlist candidates on the telephone initially to determine suitability
Complete competency tests and assist new starters with registration documentation whilst also arranging induction and training
Maintain a customer-focused attitude towards duties and responsibilities to ensure the needs of clients are identified and met
Answer incoming calls and input information onto our company database
Maintain an up-to-date and compliant company CRM
Support different recruitment teams within the company
Book candidates for interviews at different companies
Request ID and DBS of successful applicants
Work towards agreed KPI's
Business Development, including calls to potential and existing clients
Supporting Consultants with vacancies and candidate sourcing
Training:
Level 3 Recruiter Apprenticeship Standard
End Point Assessment
Maths and English functional skills if required
Training schedule has yet to be agreed upon, further details will be made available at a later date
Training Outcome:
Full time role with the business
Employer Description:Established in 2008, we are an independent recruitment agency that is committed to leveraging our strong reputation across the UK. Aiming to become the trusted partner of choice within all of our geographies. We value our partnerships and established relationships within the world of recruitment. The connections we make are important to us, which is why our relationships stand the test of time.
For us, recruitment is commercial matchmaking with a twist of innovation! We’re not afraid of changing with the times or making the most of the latest technology. It’s about getting the right people in the right roles as efficiently as possible.
But, we are passionate about providing a high-calibre and people-driven recruitment service. One that really puts our customers at the centre of the service and truly supports their unique requirements. Here are the key principles that we implement to provide this service.Working Hours :Monday - Thursday, 8.30am - 5.30pm and Friday, 8.30am - 12.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Use a variety of online tools and technology including Word,
Excel, PowerPoint, job boards and social media sites
Develop job and personal specifications, prepare and post job advertisements
Shortlist candidates on the telephone initially to determine suitability
Complete competency tests and assist new starters with registration documentation whilst also arranging induction and training
Maintain a customer-focused attitude towards duties and responsibilities to ensure the needs of clients are identified and met
Answer incoming calls and input information onto our company database
Maintain an up-to-date and compliant company CRM
Support different recruitment teams within the company
Book candidates for interviews at different companies
Request ID and DBS of successful applicants
Work towards agreed KPI's
Business Development, including calls to potential and existing clients
Supporting Consultants with vacancies and candidate sourcing
Training:
Level 3 Recruiter
End Point Assessment
Maths and English functional skills if required
Training schedule has yet to be agreed upon, further details will be made available at a later date
Training Outcome:Full time role with the business.Employer Description:Established in 2008, we are an independent recruitment agency that is committed to leveraging our strong reputation across the UK. Aiming to become the trusted partner of choice within all of our geographies. We value our partnerships and established relationships within the world of recruitment. The connections we make are important to us, which is why our relationships stand the test of time.
For us, recruitment is commercial matchmaking with a twist of innovation! We’re not afraid of changing with the times or making the most of the latest technology. It’s about getting the right people in the right roles as efficiently as possible.
But, we are passionate about providing a high-calibre and people-driven recruitment service. One that really puts our customers at the centre of the service and truly supports their unique requirements. Here are the key principles that we implement to provide this service.Working Hours :Monday - Thursday, 8.30am - 5.30pm. Friday, 8.30am - 12.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
What you’ll do at work
Booking property viewings and evaluations.
Learn how to conduct property valuations and understand client needs.
Shadow experienced estate agents during property viewings.
Provide exceptional customer service to clients in person and over the phone.
Assist in listing properties by gathering key details and photos for marketing.
Support the sales team with administrative tasks and client inquiries.
Dealing with telephone enquiries and email leads.
Registering enquiries and arranging appointments.
Closing deals.
Follow-up enquiries.
Training:
Upon completion of the apprenticeship, you will achieve Level 2 Junior Estate Agent. You will be able to register as an Associate with ARLA, at your own cost.
Delivery is 100% remote via Teams and a series of live workshops. This will facilitate your "off-the-job" learning, along with an online learning platform which you will use for assignments and feedback within your working time.
Functional Skills in maths and English (if required).
Candidates will work towards an End Point Assessment over the duration of the apprenticeship.
20% off-the-job learning is required.
Training Outcome:There may be the opportunity for the candidate to be taken on full-time following the duration of the apprenticeship, however, this is not guaranteed. Employer Description:Hunters Estate Agents and Letting Agents Darwen are independently owned and part of the fastest-growing estate agency network in the country. This gives our customers the perfect balance of service, you can instruct us knowing that your local branch has hard-working owners that combine their expert local knowledge with the support of a forward-thinking national company.
This combination means we can provide the highest quality creative marketing, the latest industry technology changes and a first-class training academy to provide our staff with important industry qualifications and necessary skills required to deliver the premium service you expect.
We have highly successful teams covering Darwen & Blackburn for all your property sales and lettings requirements.Working Hours :Monday - Friday: 8:45 AM – 5.30PM
Saturday: 9:30 AM – 2:00 PM (1 in 3)
1 hour unpaid lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Full UK Driving Licence....Read more...