Service Care Solutions are working in partnership with our established client to recruit an experienced Area Sales Manager in the Leicestershire area, a short commute from Derby. Our client are a specialist manufacturer of luxury portable products including dance floors, bar units and staging throughout the hospitality sector; including Hotels, Wedding Venues and Sports Clubs across the UK, Europe and Internationally.The service are seeking a passionate, target-driven and self-motivated B2B Sales Manager who can build effective and stable relationships with existing and new clients. The successful candidate will be able to generate trust through professional relationships with key influencers and decision makers. Job Purpose: Area Sales Manager Salary: £25,000-£30,000 per annum + plus £8k+ uncapped commission OTELocation: Castle Donington, LeicestershireWorking Hours: Monday to Friday, 09:00-16:00Contract: Full-time | 37.5 Hours (part-time hours considered)Key Responsibilities:
To build professional relationships efficiently via telephone, conducting high quality conversations with key influencers and decision makers
To manage a sales area with large potential
Ability to generate new leads and close sales under tight deadlines
Essential
Previous experience within a B2B Sales role
Proven track-record of Lead Generation and Closing Sales
Previous experience within Hospitality/Leisure industries
Benefits
£150 Welcome Bonus, paid via Service Care Solutions
20 Days Annual Leave plus Bank Holidays (rising to 25 Days after 12 Months of service)
Uncapped Commission of £8k upwards
Contributory Pension Scheme
Are you happy with your current agency? At SCS, we believe in rewarding your loyalty and hard-work!
£150 Agency Switch Bonus – If you’re unhappy with your current agency or simply fancy a change, Service Care Solutions will give you £150 for bringing your current contract to us.
£150 Welcome Bonus – We are offering a Welcome Bonus of £150, paid after completion of four weeks in your new placement.
Refer a Friend (Earn up to £750 per Referral) – Simply refer your friend. If they get the role, we’ll give you up to £750 per Referral.
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Job Title: Credit Controller Reporting To: Group Credit ManagerLocation: Remote/WilmslowHours of Work: 37.5Salary: £25k + BonusThe RoleAn opportunity has arisen for a Credit Controller to join our finance team based in Wilmslow. Key Responsibilities• Chase payment of outstanding debts via telephone, letter, email• Re-instate & set up new direct debits • Resolve customer queries• Cash allocation• Admin duties including emailing copy invoices The PersonȂ2; Knowledge and experience of credit control processes and procedures is essential• Transactional finance knowledge and understanding• Experience of Microsoft Word, Excel, Outlook• Professional attitude and persona• Positive outlook• Strong work ethic• Able to prioritise workload• Negotiation skills• Ability to communicate with clients and staff at all levels• Generate and maintain solid working relationships with customers and colleaguesAbout UsWe are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. We are a nice bunch. We don’t do office politics or “that’s not my job”. We listen, support and take ownership.We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleagues’ and client’s experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.Working for Citation you will have access to 25 days holiday, plus your birthday off work, gym membership discount, healthcare, childcare vouchers, the opportunity to purchase extra leave, pension contributions and more. It’s a great place to work because of the people we employ. Fun and professional, we want likeminded individuals who love to love their job (no ‘mood hoovers’ here thanks!) and want the Company to succeed. So if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.Hit Apply now to forward your CV.....Read more...
Job Description
Service Care Solutions has a new and exciting opportunity which has become available working as a Multi Agency Safeguarding Hub (MASH) Adult Health Researcher with Manchester City Council
Manchester City Council are currently looking for someone who is happy to work 21 hours per week.
Key responsibilities
The role holder will provide a full range of clerical and administrative duties to support the Heath Team in the Manchester Multi Agency Safeguarding Hub - MASH. The role holder will research requests made for health information for adults who have been referred to the MASH. This will involve the research of NHS health systems to provide quality, timely information for the citizen within the MASH safeguarding processes. This will require a high degree of concentration & processing highly confidential citizen related information.
The role requires the deployment of efficient administrative, communication and interpersonal skills together with a good knowledge of IT and ideally health systems. A high level of concentration and communication skills is required by the role holder.
To gather relevant health information to support the decision making process in the MASH to ensure that citizens are able to achieve their agreed outcomes.
Work within the Adult MASH Health Team making telephone calls and electronic enquiries / data searches by accessing numerous IT systems and health care databases.
Essential Criteria
A working knowledge and understanding of the Care Act and the ability to work effectively with citizens with care and support needs at risk of abuse or neglect.
Must consent to and apply for an enhanced DBS Disclosure check or Hold and Enhanced DBS already
APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk
Why Service Care Solutions?
A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
We operate nationwide working with both public and private domains.
All Compliance paid for including DBS and Social Work registration.
We operate 3 payrolls per week
Bring your Job to us bonus of £250
Refer a friend Bonus of £250
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Job title – Receptionist Administrator Location – Banbury, OX16 (100% office based) Contract – Permanent Hours – Full time 40 hours per week (8:15 AM – 5:15 PM) Start Date: May 2024Our client are looking for a Receptionist Administrator to join their organisation to provide a seamless front of house service to both internal staff and external visitorsKey responsibilities
Receive and handle calls using Teams-based software and call management systems.
Provide seamless front-of-house experience for visitors and our own people.
Preparation and ownership of meeting rooms ensuring an outstanding client experience.
Accurately process incoming and outgoing post, deliveries, Couriers, and international mail.
Ensure parking and external premises are fit for purpose and maintained in conjunction with the facilities team.
Support users with meeting room technology and setup.
Overall ownership of client meeting areas and staff recreation room including, coffee machine, drinks, weekly stock ordering, and liaising with cleaners.
Work with IT to manage electronic signing in and out technology.
Maintain and order consumables, stationary, and large meeting lunch orders for the business.
Unlock premises ready for office opening.
Ownership of document archiving process
Maintain basic first-aider qualification.
Support HR, H&S, Administration, and other departments as and when required.
Candidate Requirements:
Fully computer literate, including excellent Microsoft Office skills (Outlook, Word, Excel, and PowerPoint.
Understanding of in-house systems such as CRM.
Excellent telephone manner with good interpersonal and communication skills
Ability to work under pressure and prioritise work effectively and efficiently.
Accurate data inputting skills and an eye for detail
Ability to use initiative in terms of decision-making.
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Ryan at Service Care Solutions on 01772 208 966 or send an E-Mail to ryan.curwen@servicecare.org.uk....Read more...
Client Liaison Administrator Full Time Monday Friday - £25,000 per Annum Fixed Term Contract for 9 months minimum
Do you have excellent communications skills?
Are you an organised person?
Are you Client & Customer focussed?
Do you have a UK driving licence?
If YES, then this may be an exciting opportunity for you to join our management team. As our Client Liaison you will be the bridge between our clients and our management team. You will be responsible for all client communications, supporting and assisting them and their customers with their enquiries and queries, as well as producing reports for the management team. Experience within business to business sales or support would be beneficial for this role.
What youll do:
- Dealing with day-to-day client requests via telephone and or email.
- To produce reports and information packs as required and including daily, weekly and monthly revenue reports.
- Assisting the implementation and completing actions/changes related to sites and clients resulting from meetings, communications and complaints.
- Planning and implementing a regular client meeting cycle to gage satisfaction levels.
- Generate new leads from Client meetings and conversations.
- Ensure site information documentation such as site pictures and site maps are maintained and up to date.
- Managing Contract Data base to track contract expiry dates and seek renewals in due time.
- Continually providing/improving customer focused service to the client
- To maintain good communication and consult regularly with the Management team seeking assistance and agreeing on actions to resolve outstanding major issues
What youll bring:
- You will have previous experience communicating professionally with external stakeholders
- You will have excellent customer service skills
- You will have a positive working attitude
- You will have a valid UK driving licence
Do you think you could be the right person for this role? Is this the next opportunity you are looking for?
If you have a passion for excellence, a knack for managing Clients, and a drive to elevate customer experiences, this is your ticket to an exciting journey and we want to hear from you, so APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.....Read more...
A reputable commercial firm, boasting a remarkable 150-year history in delivering top-notch legal services, is currently expanding its team. This firm strikes the perfect balance between offering high-quality legal advice and maintaining a personalised, client-centric approach.
An opportunity has arisen for a skilled Receptionist / Secretarial Assistant to join the team on a full-time basis in the Wirral area. This pivotal role involves being the welcoming face of the firm and ensuring smooth office operations.
In this dual role, you will warmly greet and assist visitors upon arrival, handle incoming phone calls, and efficiently manage appointments. Additionally, you'll be responsible for maintaining a tidy and inviting reception area, providing essential secretarial and administrative support to senior staff, drafting documents, correspondences, and assisting with transcription tasks. Liaising with clients and other stakeholders to facilitate seamless communication will also be part of your responsibilities.
The successful candidate will have proven experience in reception and secretarial duties, with exceptional telephone etiquette and strong organisational skills. Excellent communication skills and a client-focused approach are essential, along with previous customer service experience, demonstrating a friendly and professional demeanor.
Proficiency in Microsoft Office Suite is required, and familiarity with Proclaim case management and Bighand Audio is advantageous. Prior experience in similar roles, such as reception and private client secretarial positions are preferred as the role will be working very closely with a Private Client Partner.
By joining this esteemed firm it will mean becoming part of a supportive and dynamic team dedicated to providing outstanding legal services. Here, your skills will be valued, and your contributions will play a crucial role in the firm's success. If you're seeking a fulfilling role where professionalism meets a personalised touch, this opportunity is for you.
There is a competitive salary on offer and if this sounds like the role for you, please email your current CV to j.forshaw@clayton-legal.co.uk or please call Justine for an informal chat on 0161 914 7357.
Clayton Legal recruits for law firms and In House departments across the UK. Based in the North West, our pedigree and service levels give those looking to move in the legal market, and law firms looking to recruit a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our web site www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies.....Read more...
Sales Executive (Freight), Shepperton Area, Up to £27,000 Base + Uncapped Commission, can increase for proven industry experience. Onsite 5 days per week. Lovely company with fantastic culture and people, ASAP Start
Do you love cold calling? Then this is the role for you! About the Company: This freight and logistics company is going from strength to strength so it’s a great time to join. The culture of the organisation is fantastic because they really do value and care for their employees. This company is an independently owned SME organisation who offer a truly personalised service which means their clients love working with them. If you are looking for a super friendly organisation where you are really valued both personally and in monetary terms then this would be a great opportunity for you. The company are offering £23-27k but if you have experience in a sales function within the freight industry they are willing to offer a higher salary based on specific experience. Overview of the Sales Executive: The primary function of the Sales Executive is to sell customer freight solutions on behalf of the business. The position will involve a high volume of cold calling and new business prospecting as well as customer interactions, customer service and account management. Responsibilities Include:
Proactive in initiating sales calls to prospective or current clients
Prospect for leads and perform cold-calling to build a pipeline of businesses
Supervise accounts daily to retain existing relationships
Responsible for price and service negotiation with customers and carriers
Responsible for creating sales goals to aid in achieving targets
Relationship building with clients and prospects
Nurture new sales leads to secure business
Responsible for offering quotes to current and prospective clients
Carry out research to identify companies not currently doing business with the organisation
The successful Sales Executive will have:
Freight, shipping or logistics sales experience is a very strong advantage to the role
Strong track record for delivering successful sales experience in personal selling, telephone sales, and customer service
Sociable personality with great relationship building skills
Knowledge of sales CRM
If you have the above skills and experience and want to learn more about this fantastic position then please apply via the job board for consideration.
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Adult Social Care Access Officer
London Borough of Newham are currently seeking an experienced Adult Social Care Access Officer to join their team. The company provides a comprehensive telephony and electronic front door, single point of contact for all adult social care. They are committed to delivering a seamless local front door service delivery into practice and the successful candidate will work as part of a wider team with the aim to resolve the adults social care enquiry as first point of contact with Adult Social Care.
Job Description
The Adult Social Care Access Officer will be responsible for taking ownership and responsibility for a wide variety of enquiries received from the public, both over the phone and electronically. This is a challenging but rewarding role where you will make a real difference to the customers. You will have exceptional listening and problem-solving skills in order to resolve queries received at first point of contact. You will deliver excellent customer care standards, maintain a high quality and professional service. No two days are the same, so you must enjoy working in a varied and busy environment whilst maintaining a high quality and professional service.
Requirements
Experience in a health or social care setting and have good time management skills and be able to work in a pressurised environment.
Excellent interpersonal and communication skills, be competent with basic IT skills. Be reliable and able to work under pressure.
A positive, calming and confident approach to our service users, carers and professional colleagues, and team working will also be required.
Ability to type and listen at the same time, while remaining calm.
Ability to quickly evaluate situations, identify risk, and initiate appropriate actions. You will also be required to organise tasks and workloads independently to meet timescales, demonstrate accountability and seek appropriate management oversight as required.
Ability to communicate effectively via the telephone, along with the ability to input information into our customers data system and have experience of updating and retrieving data from IT systems, including proficiency with Microsoft Office including databases.
Knowledge of the Care Act 2014; and principles relating to Prevention, Resilience and Enabling.
A positive, calming and confident approach when providing information and guidance to customers.
Experience working with Adult Social Care.
How to Apply
If you are interested in the position and hold the relevant experience required then please send your CV to Ashley.Brown@servicecare.org.uk or call 01772 208 964 to discuss further. ....Read more...
Our client are market leaders in the design and manufacture of heat process equipment and have an enviable reputation for high quality products and after-sales service and are looking to recruit a Projects & Sales Engineer on permanent basis to their expanding team.JOB TITLE: PROJECTS SALES ENGINEERProjects Sales Engineer - Key Responsibilities:• Receive and coordinate the appraisal/tendering of enquiries relating to potential after-sales business and pursuing potential orders by the progressing of outstanding tenders; by telephone, correspondence and/or site visits.• When necessary, coordinate the orderly, effective and profitable completion of resultant orders in accordance with standing procedures and guidance documents; by anticipation, intervention and communication as required, until completed, invoiced and paid.• Monitoring the supply of equipment and Works manufactured items to meet the specified time scales.• Appointing and monitoring site sub-contract labour to ensure installation requirements are achieved.• Maintaining adequate records of activity to provide sales analysis data when required.• To provide general technical assistance and administrative support to the Service Projects Engineer, Field Service Manager and Service Division Manager.Projects Sales Engineer - Interface with other departments:• With all departments but with particular consideration to liaising with our Sales Engineers involved with the sales of new product.Projects Sales Engineer - Ideal Qualifications• BTECH/C&G/ONC/HNC/Degree in Mechanical or Chemical Engineering (or similar discipline) and/or good related experience in a comparable engineering environment.• Must hold a Full Car Driving LicenceProjects Sales Engineer - Experience• Experience is sought from within the plant and process engineering field or related equipment.• Ideal experience would be from within the mechanical contracting services sector, with specific reference to steam or process heating applications.• A flexible attitude to the role and a willingness to travel extensively within the UK is essential.Projects Sales Engineer - Communication Skills• The ability to work within a team environment and to communicate clearly and effectively at all levels within the Company structure and with our customers and suppliers; using concise reports, quotations and correspondence etc… as required.General• Must be able to work and manage time effectively without close supervision to achieve set objectives.Projects Sales Engineer previous suitable job titles: Sales Engineer, Project Sales Engineer, Proposals Engineer, Applications Engineer, Technical Sales Engineer, Project EngineerPlease apply ASAPDue to current high volumes of applications to our advertised jobs, we are unable to respond to every application. All successful candidates will be contacted as soon as possible.....Read more...
COMMERCIAL INSURANCE ACCOUNT EXECUTIVE LIVERPOOL 4 DAY WORKING WEEK
OPPORTUNITY: My client is a well established Chartered Insurance Broker working with the corporate & commercial sector and is now looking to expand their team after recent unprecedented growth! Due to this continued success they have a fantastic opportunity for an experienced Commercial Account Handler / Executive to join the team and develop their career in the business.If you are an experienced Commercial Account Handler / Executive looking for an opportunity in a rewarding environment where you are offered study support, fantastic opportunities to develop and progress and work with a driven and motivated team, this opportunity is not to be missed!PACKAGE:
4 day working week
Funding for further broker exams
Commission & Bonus
Death in service
Free Parking
COMMERCIAL INSURANCE ACCOUNT EXECUTIVE RESPONSIBILITIES:
To maintain appropriate, regular contact with existing customers and ensure their insurance requirements continue to be met in line with service levels.
Develop New Business Opportunities and Cross-sell existing clients.
Support Account Executives and other Account Handlers where necessary, to ensure a high level of customer satisfaction.
Make certain that files, notes and other records are clear, complete, up to date and available to other staff standing during periods of absence, in order to maintain high levels of client service and accuracy of documentation.
To act at all times within the FCA Principles for Business and to comply with FCA and internal procedures at all times in order to ensure the company meets it’s responsibilities in this area
To assist the wider Division and Broking team with London Market presence and with placing via Lloyds.
SKILLS & ABILITIES:
Experience as a Commercial Account Executive with experience of a range of Commercial policies.
Corporate & Commercial experience would be required.
Ability to organise self and own work.
Questioning and evaluation of client needs.
Ability to build relationships – internal & external.
Communication skills: telephone, verbal & written.
Selling and cross selling.
Rapport building with clients and underwriters.
TO APPLY: If you are an experienced Commercial Account Handler / Executive with the required skills, please send your CV for immediate consideration. We are currently shortlisting for interviews
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Benefits, Taxation & Income Officer - BarnsleySalary: £15.41 per hourFull Time – Monday-Friday 8:45am to 4:15pm (hybrid/remote)Role Purpose:
To provide support to the operational/corporate finance division across a range of functions including Payroll & Pensions, Transactional Finance, Accounts Payable, Social Care Financial Administration.Be able to provide excellent customer service and high quality, accurate financial support to internal and external customers.
Key Responsibilities:
Assist in providing financial services support across a wide range of functions – pay, payments and reconciliation, covering payroll, employee admin, pensions, traded services, payment processing, financial assessments, compliance management, VAT returns, BACS processing, bank reconciliation, income collections, debt recovery, housing benefits, council tax and business rates.Navigation of and inputting into the financial management systems to undertake financial administration including payments, transitional processing and reconciliations, processing reliefs discounts and appeals and maintain the integrity of master data.Proactively challenge the legitimacy of data and undertake systematic checks ensuring that data loads and interfaces from source systems are effective and robust.Assist in the investigation and resolution of queries and complaints, ensuring a customer focussed service, keeping them informed of progress and actions.Input, check and maintain accurate records using corporate electronic systems and spreadsheets, ensuring information is stored appropriately and confidentially.Administer financial services documentation and correspondence and assist in the delivery of performance linked to corporate objectives and development of actions to deal with exceptions.Undertake telephone duties, in accordance with the wider Customer ExperienceStrategy principles and standards of professional conduct. This will include providing information and guidance in respect of other service areas.Contribute to business process re-engineer improvements across all functional areas to drive forward efficiencies by continuously reviewing working practices, making suggestions for improvements to enable continued development and improved performance.
We offer:
24 hour one on one specialist consultant based within your geographical area4Recruitment Services Employee Benefits ProgrammeOur own dedicated payroll support ensuring you get the full benefits of your payment
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.To discuss this vacancy or other vacancies in your area please contact Casey Adams on 07587327813 or via email CaseyA@4recruitmentservices.com....Read more...
Customer Account Manager Our client based in Huntingdon who are a leading supplier of printed and customised products to the education sector is currently looking for Bilingual German/English speaking Customer Service administrators. Successful applicants will be working to ensure that schools receive a premium service whereby all orders placed are processed and dealt with in a professional and timely manner and are delivered to schools on time. Key Responsibilities
Entering planner and other jobs onto the database and ensuring the information is current throughout the production processProviding proof assessment to planner jobs where necessaryBeing able to provide a concise quote for various products where necessary Updating the customer user information on the CRM systemEnsuring the website 'order tracking' information is up to date at all timesSending jobs 'to print' using various software
Key Skills
Fluent in German and EnglishBeing able to deliver excellent customer service to our customers and enjoy dealing with peopleHaving the ability to use the main database and CRM system to ensure all information is kept up to dateBeing able to delegate to Administrative personnel to ensure orders are processed correctly and in a timely mannerHave a problem solving attitude, being able to deal with all types of queries, complaints and problemsBeing able to communicate professionally with customers by telephone and email
Hours, Benefits & Salary
Casual dressCompany eventsCompany pensionCycle to work schemeFree flu jabsFree parkingHealth & wellbeing programmeLife insuranceOn-site parkingSick payWork from home8 hour shiftMonday to FridayUp to 23k DOE
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Position: Sales Administrator
Location: Blanchardstown
Salary: Negotiable DOE
JOB PURPOSE
My client are seeking an outgoing, organised, and friendly Sales Administrator to join their growing team and provide top-notch service to customers. This is a fantastic opportunity to make the next step in your career with further career development possible and this will be encouraged within the organisation.
Key Responsibilities & Accountabilities
You will be working as part of the team to process sales orders onto the in-house system
Dealing with any queries and providing quotes to new and existing client base
Promoting services and products by making pro-active sales calls
Process orders from start to finish and organising delivery
Usage of CRM system to log all client and supplier information
Answering telephone calls and handling email queries in a timely and effective manner
Working as part of a small team, you will be responsible for ensuring excellent Customer service is offered whilst being aware of up-selling products and encouraging repeat business.
Helping the sales team with account queries and pricing information.
Demonstrate and promote a proactive commitment to health & safety, well-being and the environment whilst complying with all laws and company policies.
Candidate Requirements:
1 year+ experience in a similar role
Knowledge of the construction industry is desirable but not essential
Articulate, confident and very calm in time pressured situations
Experienced providing quotes and dealing with customer orders
Exceptional attention to detail and confidence logging all information on the system
Ownership for your own workload and ensuring orders are followed through to completion
Confident computer skills including Excel
Willing to work in a team and help out in different areas.
Excellent understanding of the English language is essential for this role.
Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship’s already in place. Therefore, we are unable to consider candidates who do not have full authorization to work in Ireland. Applications submitted without the necessary visa in place will not be considered.
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Job title – Administrator
Location – Ashton-under-Lyne, OL7
Contract – Temporary ongoing
Hours – Full Time 36
Start Date: ASAP
The Admin Officer will be responsible for providing effective and efficient administrative and technical support within the Parking Service. This role will involve assisting the team to provide, maintain, implement, review and pro-actively improve the services provided by the service. The successful candidate will be responsible for ensuring all correspondence is collated and sent to printing contractors within the required timescales, responding to internal correspondence and liaising with external contractors, ensuring deadlines are met, and assisting in the maintenance and creation of local IT applications, such as Excel, Adobe, Word. The ideal candidate will have excellent organisational skills, be able to work under pressure and have a strong attention to detail.
Duties would include:
Provide effective and efficient administrative and technical support within the Parking Service
Assist the team to provide, maintain, implement, review and pro-actively improve the services provided by the service
Ensure all correspondence is collated and sent to printing contractors within the required timescales
Respond to internal correspondence and liaising with external contractors, ensuring deadlines are met
Assist in the maintenance and creation of local IT applications, such as Excel, Adobe, Word
Develop general office processes and procedures which include maintaining, updating drafting statistical reports
Updating internal and external IT systems and maintaining accurate records
Manage the arrangements of team meetings, producing and distributing minutes
Ensure that the highest standards of accuracy and clarity are achieved
Be responsible and to deal with stationery and office equipment orders by email and telephone
Undertake other duties commensurate to the grade of the post
Essential criteria and experience:
Proven experience as a Business Support Officer or similar role
Excellent organisational skills
Ability to work under pressure
Strong attention to detail
Experience in providing administrative and technical support
Knowledge of local IT applications, such as Excel, Adobe, Word
Ability to develop general office processes and procedures
Experience in managing team meetings and producing minutes
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Excellent time management skills
Ability to prioritise workload effectively
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk
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Job Title – Operations Facilitator
Location – Islington N1
Contract – Temp – 12 weeks ongoing
Hours – 35. Monday to Friday 9-5
Role summary –
The client is currently seeking a highly motivated and organised Operations Facilitator to provide administrative and support services to the Estate Services teams. The ideal candidate will have excellent communication and interpersonal skills, as well as experience in managing caretaking, grounds maintenance, refuse and recycling services, repairs, and health and safety requirements on estates.
Key Responsibilities:
Ensure the Estate Services teams are provided with the highest levels of support to manage caretaking, grounds maintenance, refuse and recycling services, repairs, and health and safety requirements on our estates.
Create spreadsheets and databases relating to Estate Services functions; to input and extract information; to analyse the data and to provide written reports on findings.
Manage the communal key service, including programming of fobs, ensuring records are accurate and up to date and all required keys are stocked.
Provide operational support related to the management of caretakers; assist in the creation of team rotas and working arrangements for weekend working.
Timely processing and monitoring of invoices.
Deputise for the Service Delivery Manager as directed and working in association with Estate Services Area Managers.
Check and authorise leave requests, sickness and any other absence for the Mobile Relief Caretaking Team ensuring adequate cover is in place and that records are accurately maintained during the absence of the Mobile Relief Supervisor.
Liaise with suppliers regarding orders and deliveries during the absence of the Stores Manager.
Raise communal repairs and follow up any repairs related issues.
Ensure that written and verbal enquiries regarding estate related issues are dealt with professionally, effectively and in line with targets.
Take ownership of service requests, providing a helpful response and resolve issues to satisfactory conclusion.
Effectively manage operational systems dealing with incoming mail complaints and enquiries concerning service delivery.
Liaise with Estate Services staff including caretakers to respond to the wide range of estate management queries.
Answer telephone calls, deal with enquiries and take messages.
Requirements:
Experience in managing caretaking, grounds maintenance, refuse and recycling services, repairs, and health and safety requirements on estates.
Excellent communication and interpersonal skills.
Ability to create spreadsheets and databases relating to Estate Services functions; to input and extract information; to analyse the data and to provide written reports on findings.
Experience in managing the communal key service, including programming of fobs, ensuring records are accurate and up to date and all required keys are stocked.
Experience in providing operational support related to the management of caretakers; assist in the creation of team rotas and working arrangements for weekend working.
Ability to effectively manage operational systems dealing with incoming mail complaints and enquiries concerning service delivery.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk
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IT Service Desk – 2nd Line Support AnalystReports To: 2nd Line Team LeaderLocation: Wilmslow/RemoteHours of Work: Mon-Fri 8 am-6 pm (Rota shifts)Salary: £28000 per annum
The RoleThe IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast-paced team, servicing multiple individual businesses and over 1500 colleagues.
In the role of 2nd Line Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team is to ensure that our colleagues have the technology they need to do their roles to achieve our business objectives.
We are looking for customer-focused people to join our IT department to support our colleagues both hands-on in the office and remotely across the UK.
This role would suit someone looking for their next role in IT having at least 1 year’s experience in a similar role preferably with ITIL and Microsoft certifications.
DutiesInclude but not limited to:• Performance and capacity monitoring of systems and environments• ISO27001 compliance monitoring and proactive/reactive management of issues• Resolution of escalated colleague service requests or incidents as assigned within SLA• Supporting 1st Line Support / Service Desk in busy periods• Set up new hardware such as PCs, Laptops, iPhones and iPads. • General end-user compute support tasks• Liaising with 3rd party Suppliers• Escalating calls where necessary to 3rd-line support• Create and manage user accounts and licences in M365, Local Active Directory and Azure Active Directory. • You will be required to travel to other offices as and when required.
Skills• Customer focussed and personal drive to deliver the best solutions • Enthusiastic to deliver the best customer service putting your colleagues at the heart of everything you do• Good communicator on the telephone, through email, and face-to-face• Proven organisational skills• Diligent, attention to detail• Great team player with the ability to act on your own initiative when required• Ability and desire to learn about the systems we support• Enjoy solving problems• Ability to prioritise your own work loads and manage expectations• Calm and focused
Technologies
Knowledge and experience in the following is crucial• Windows Platforms – Windows 10/11, Server 2012, 2016, 2019• IT Hardware• Active Directory• PowerShell• M365 / Teams / SharePoint / OneDrive• Antivirus software• Intune Endpoint Manager • Cloud Based technologies (Azure / AWS)• Autopilot• Cloud Based Telephony• ITSM Tools
Knowledge and experience in the following will be advantageous.• Hyper V• VPN, RDP • Mobile devices – iPhone, iPad• Google Suite• Apple Business Management• Multi-Tenant administration• Experience in tenant migration
Hit Apply now to forward your CV.....Read more...
IT Service Desk – 2nd Line Support AnalystReports To: 2nd Line Team LeaderLocation: Wilmslow/RemoteHours of Work: Mon-Fri 8 am-6 pm (Rota shifts)Salary: £28000 per annum
The RoleThe IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast-paced team, servicing multiple individual businesses and over 1500 colleagues.
In the role of 2nd Line Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team is to ensure that our colleagues have the technology they need to do their roles to achieve our business objectives.
We are looking for customer-focused people to join our IT department to support our colleagues both hands-on in the office and remotely across the UK.
This role would suit someone looking for their next role in IT having at least 1 year’s experience in a similar role preferably with ITIL and Microsoft certifications.
DutiesInclude but not limited to:• Performance and capacity monitoring of systems and environments• ISO27001 compliance monitoring and proactive/reactive management of issues• Resolution of escalated colleague service requests or incidents as assigned within SLA• Supporting 1st Line Support / Service Desk in busy periods• Set up new hardware such as PCs, Laptops, iPhones and iPads. • General end-user compute support tasks• Liaising with 3rd party Suppliers• Escalating calls where necessary to 3rd-line support• Create and manage user accounts and licences in M365, Local Active Directory and Azure Active Directory. • You will be required to travel to other offices as and when required.
Skills• Customer focussed and personal drive to deliver the best solutions • Enthusiastic to deliver the best customer service putting your colleagues at the heart of everything you do• Good communicator on the telephone, through email, and face-to-face• Proven organisational skills• Diligent, attention to detail• Great team player with the ability to act on your own initiative when required• Ability and desire to learn about the systems we support• Enjoy solving problems• Ability to prioritise your own work loads and manage expectations• Calm and focused
Technologies
Knowledge and experience in the following is crucial• Windows Platforms – Windows 10/11, Server 2012, 2016, 2019• IT Hardware• Active Directory• PowerShell• M365 / Teams / SharePoint / OneDrive• Antivirus software• Intune Endpoint Manager • Cloud Based technologies (Azure / AWS)• Autopilot• Cloud Based Telephony• ITSM Tools
Knowledge and experience in the following will be advantageous.• Hyper V• VPN, RDP • Mobile devices – iPhone, iPad• Google Suite• Apple Business Management• Multi-Tenant administration• Experience in tenant migration
Hit Apply now to forward your CV.....Read more...
COMMERCIAL ACCOUNT HANDLERMANCHESTERSALARY UP TO £50,000
INSURANCE BROKER OPPORTUNITY:My client is a well-established Insurance Broker specialising in Construction, Cyber, Tech and Private Equity plus M&A. They are now looking to expand their team after recent unprecedented growth and due to this continued success they have a fantastic opportunity for an experienced Commercial Account Handler to join the team and develop their career within the business.You would be working alongside the existing Account Executives and handling large scale clients accounts and their current books of business along with attending client visits.If you are an experienced Commercial Account Handler looking for an opportunity in a rewarding environment where you are offered fantastic opportunities to develop and progress and work with a driven and motivated team, this opportunity is not to be missed!PACKAGE:
Salary up to £45,000
Private Health Insurance
Death In Service
Generous Bonus Structure
SENIOR INSURANCE BROKER RESPONSIBILITIES:
To maintain appropriate, regular contact with existing customers and ensure their insurance requirements continue to be met in line with service levels.
In conjunction with the manager of the construction division, prepare and agree any forecasts, targets, plans and budgets for your respective area of work in order to establish clear work targets.
To work closely with Account Executives and other Account Handlers where necessary, to ensure a high level of customer satisfaction.
Make certain that files, notes and other records are clear, complete, up to date and available to other staff standing during periods of absence, in order to maintain high levels of client service and accuracy of documentation.
To act at all times within the FCA Principles for Business and to comply with FCA and internal procedures at all times in order to ensure the company meets it’s responsibilities in this area
SKILLS & ABILITIES:
Experience in dealing with Private Equity, M&A, Construction or Tech would be extremely advantageous.
Acturis experience.
Ability to organise self and own work.
Questioning and evaluation of client needs.
Ability to build relationships – internal & external.
Communication skills: telephone, verbal & written.
Selling and cross selling.
Rapport building with clients and underwriters.
TO APPLY:
If you are an experienced Senior Insurance Broker with the required skills, please send your CV for immediate consideration as we are currently shortlisting candidates for interview.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Client Liaison Administrator Full Time Monday Friday - £25,000 per Annum Fixed Term Contract for 9 months minimum
Do you have excellent communications skills?
Are you an organised person?
Are you Client & Customer focussed?
Do you have a UK driving licence?
If YES, then this may be an exciting opportunity for you to join our management team based in Loughton. As our Client Liaison you will be the bridge between our clients and our management team. You will be responsible for all client communications, supporting and assisting them and their customers with their enquiries and queries, as well as producing reports for the management team. Experience within business to business sales or support would be beneficial for this role.
What youll do:
- Dealing with day-to-day client requests via telephone and or email.
- To produce reports and information packs as required and including daily, weekly and monthly revenue reports.
- Assisting the implementation and completing actions/changes related to sites and clients resulting from meetings, communications and complaints.
- Planning and implementing a regular client meeting cycle to gage satisfaction levels.
- Generate new leads from Client meetings and conversations.
- Ensure site information documentation such as site pictures and site maps are maintained and up to date.
- Manage small-scale site projects such as self-ticketing, residential and small scale site changes.
- Weekly meetings with Customer services to gain in-sight to Client PCN cancellations to feed back to Clients and Operations Manager.
- Managing Contract Data base to track contract expiry dates and seek renewals in due time.
- Continually providing/improving customer focused service to the client
- To maintain good communication and consult regularly with the Management team seeking assistance and agreeing on actions to resolve outstanding major issues
What youll bring:
- You will have previous experience communicating professionally with external stakeholders
- You will have excellent customer service skills
- You will have a positive working attitude
- You will have a valid UK driving licence
Do you think you could be the right person for this role? Is this the next opportunity you are looking for?
If you have a passion for excellence, a knack for managing Clients, and a drive to elevate customer experiences, this is your ticket to an exciting journey and we want to hear from you, so APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.....Read more...
We are currently seeking a Purchase Ledger Administrator, whether you're eager to kick-start your career or an experienced professional ready to take on a new challenge. This role offers an exciting opportunity to begin your journey or to further develop your skills in a dynamic environment.
Role Overview
As a Purchase Ledger Advisor, you will play a crucial role in supporting the sales and customer service teams with purchase ledger account management. Your responsibilities as part of a team will include:
Reviewing new account applications
Reconciling customer/supplier accounts
Managing relationships to resolve account queries
Communicating via email & telephone
Assisting with departmental tasks
Participating in ledger reviews
Collaborating with internal departments and the Financial Shared Service Centre
Supporting company audits
Purchase Ledger
Uploading invoices into SAP
Reconciling supplier statements
Managing payment runs
Managing petty cash and cheque payments
Chasing internal invoice approvals
Expenses
Managing staff cost centre data
Creating new users
Approving business expenses
Resolving expense-related issues
Skills and Attributes Required for the Purchase Ledger Advisor
Strong attention to detail
Good numerical skills
Ability to work effectively in a team
Good working knowledge of Microsoft Office suite including Excel
Excellent communication skills
Sage, SAP knowledge is an advantage
What’s in it for You
If you are enthusiastic, eager to learn, and ready to take on a new challenge, we want to hear from you! No prior experience is necessary for candidates with the right drive, as full training will be provided.
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities. The starting salary offered is £25,000 - £26,500 per annum (dependent on experience) The hours are a 37.5 hours a week, 8:30 – 17:00 pm Monday to Friday with 1 hour for lunch, 4 days in the office, 1 day at home after probation plus a one in three Friday afternoon off. You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
....Read more...
INSURANCE ACCOUNT HANDLERLEIGHUP TO £40,000 + HYBRID WORKING
THE OPPORTUNITY:My client is a well established Insurance Broker with a wealth of experience in the industry and a fantastic reputation throughout the local area. .They are now looking to expand after recent unprecedented growth! Due to this continued success they have a fantastic opportunity for an experienced Account Handler to join the team and develop their career in the business.You will be eventually working alongside the Account Executives and handling client accounts as part of their current books of business and attending client visits.If you are an experienced Account Handler looking for an opportunity in a rewarding environment where you are offered fantastic opportunities to develop and progress and work with a driven and motivated team, this opportunity is not to be missed!PACKAGE:
Salary up to £40,000 + HYBRID
CII & ACII Study Support
Bonus Structure for hitting targets
Clear Development path to Exec
ACCOUNT HANDLER RESPONSIBILITIES:
To maintain appropriate, regular contact with existing customers and ensure their insurance requirements continue to be met in line with service levels.
In conjunction with the manager of the construction division, prepare and agree any forecasts, targets, plans and budgets for your respective area of work in order to establish clear work targets.
To work closely with Account Executives and other Account Handlers where necessary, to ensure a high level of customer satisfaction.
Make certain that files, notes and other records are clear, complete, up to date and available to other staff standing during periods of absence, in order to maintain high levels of client service and accuracy of documentation.
SKILLS & ABILITIES:
Experience in a Account Handler role in any industry
Knowledge of Acturis
Ability to organise self and own work.
Questioning and evaluation of client needs.
Ability to build relationships – internal & external.
Communication skills: telephone, verbal & written.
Selling and cross selling.
Rapport building with clients and underwriters.
TO APPLY:
If you are an experienced Account Handler with the required skills, please send your CV for immediate consideration as we are currently shortlisting candidates for interview.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
COMMERCIAL INSURANCE ACCOUNT HANDLER RAMSBOTTOM SALARY UP TO £35,000 + COMMISSION
OPPORTUNITY: My client is a well established Chartered Insurance Broker working with the commercial sector and is now looking to expand their team after recent unprecedented growth through a new commercial scheme! Due to this continued success they have a fantastic opportunity for an experienced commercial Account Handler to join the team and develop their career in the business.If you are an experienced commercial account handler looking for an opportunity in a rewarding environment where you are offered study support, fantastic opportunities to develop and progress and work with a driven and motivated team, this opportunity is not to be missed!PACKAGE:
Salary up to £40,000
Funding for further broker exams
Free Parking
Further additional benefits
RESPONSIBILITIES:
To maintain appropriate, regular contact with existing customers and ensure their insurance requirements continue to be met in line with service levels.
In conjunction with the manager of the construction division, prepare and agree any forecasts, targets, plans and budgets for your respective area of work in order to establish clear work targets.
To work closely with Account Executives and other Account Handlers where necessary, to ensure a high level of customer satisfaction.
Make certain that files, notes and other records are clear, complete, up to date and available to other staff standing during periods of absence, in order to maintain high levels of client service and accuracy of documentation.
To act at all times within the FCA Principles for Business and to comply with FCA and internal procedures at all times in order to ensure the company meets it’s responsibilities in this area.
SKILLS & ABILITIES:
Experience in a commercial insurance account handler
Construction insurance experience preferred but not essential, Acturis experience would be very advantageous.
Ability to organising self and own work.
Questioning and evaluation of client needs.
Ability to build relationships – internal & external.
Communication skills: telephone, verbal & written.
Selling and cross selling.
Rapport building with clients and underwriters.
TO APPLY: If you are an experienced commercial account handler with the required skills, please send your CV for immediate consideration. We are currently shortlisting for interviews.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Technical Administrator – Automotive Parts
An opportunity for a Technical Administrator / Warranty Administrator with a background / interest in the automotive industry has arisen with a leader in automotive parts. This role will form part of the automotive aftermarket product team and manage UK warranty claims and product support. An understanding of SAP is beneficial for this role.
This is a fantastic opportunity to join a brand leader in the automotive industry and be a part of influencing the business at an exciting time within their history. Alongside a competitive salary you will receive generous pension contributions, Bupa, Life Insurance, Dental cover, Eyecare cover and 25 days holiday. The company pride themselves on a family-feel environment and excellent training opportunities and offers hybrid working.
Ideal locations – St Albans, Watford, Hemel Hempstead, Luton, Stevenage, Berkhamsted, Welwyn Garden City, Leighton Buzzard, Aylesbury, High Wycombe, Slough, Maidenhead, Wembley, Hertford
from 26k + enhanced pension + healthcare + life assurance + 25 days annual leave + excellent training + hybrid working
The Role
The administration and processing of aftermarket products returned as warranty goods, maintaining databases, and liaising with claimants and suppliers.
With further training this role will progress to include the inspection of warranty products.
The efficient, courteous, and timely handling of queries received by telephone, email, letter or in person products and their application.
Create and control product bulletins in a timely manner.
Maintain and update various logs and prepare reports for management as required.
The Candidate
Our ideal candidate will have experience in warranty role, alternatively a customer service role where technical information is communicated to customers.
Automotive aftermarket experience is preferred, although an interest in cars is also relevant for this position.
Previous experience of using SAP is beneficial for this role.
The ability to provide first class communication to customers and colleagues is essential.
Apply in Confidence
To apply for the Technical Administrator – Automotive Parts job please forward your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd or call Kayleigh on 07908 893621 for a further chat on the job.
JOB REF 4110KBA – Technical Administrator – Automotive Aftermarket....Read more...
COMMERCIAL INSURANCE ACCOUNT HANDLER LICHFIELD UP TO £40,000
THE OPPORTUNITY:My client is a well established Insurance Broker in the commercial sector and is now looking to expand their team after recent unprecedented growth! Due to this continued success they have a fantastic opportunity for an experienced Commercial Account Handler to join the team and develop their career in the business.You will be working alongside the two existing Account Executives and handling commercial client accounts their current books of business along with attending client visits.If you are an experienced Commercial Account Handler looking for an opportunity in a rewarding environment where you are offered fantastic opportunities to develop and progress and work with a driven and motivated team, this opportunity is not to be missed!PACKAGE:
Salary up to £40,000
Private Health Insurance
4x Death In Service
Time off for Studying/ sitting Insurance qualifications
Bonus Structure for hitting targets
Free parking
COMMERCIAL INSURANCE ACCOUNT HANDLER RESPONSIBILITIES:
To maintain appropriate, regular contact with existing customers and ensure their insurance requirements continue to be met in line with service levels.
In conjunction with the manager of the construction division, prepare and agree any forecasts, targets, plans and budgets for your respective area of work in order to establish clear work targets.
To work closely with Account Executives and other Account Handlers where necessary, to ensure a high level of customer satisfaction.
Make certain that files, notes and other records are clear, complete, up to date and available to other staff standing during periods of absence, in order to maintain high levels of client service and accuracy of documentation.
To act at all times within the FCA Principles for Business and to comply with FCA and internal procedures at all times in order to ensure the company meets it’s responsibilities in this area
To assist the wider Division and Broking team with London Market presence and with placing via Lloyds.
SKILLS & ABILITIES:
Experience in a Commercial Insurance Account Handler role in any industry
Acturis experience.
Ability to organise self and own work.
Questioning and evaluation of client needs.
Ability to build relationships – internal & external.
Communication skills: telephone, verbal & written.
Selling and cross selling.
Rapport building with clients and underwriters.
TOO APPLY:
If you are an experienced Commercial Insurance Account Handler with the required skills, please send your CV for immediate consideration as we are currently shortlisting for interview
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
An amazing new job opportunity has arisen for a committed Registered Service Manager to work in an exceptional residential service based in the Colchester, Essex area. You will be working for one of UK’s leading health care providers
This is a relaxed and welcoming home that gives the people living there a space of their own, and the independence to make their own choices, but with support always there when they need it
**To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care**
As a Registered Manager your key responsibilities include:
Enable the people we support to lead a fulfilling life and to maximise their independence to enable them to achieve their full potential
Ensure the wellbeing of the team is prioritised, and that they are given the appropriate tools and opportunities to excel in their current role and future career
Ensure the service is run in an efficient and responsible manner, balancing the achievement of budget with the ethos of excellent quality
Effectively manage financial performance, with financial resources appropriately managed & controlled
Promote quality assurance, working towards legal, clinical, statutory, and organisational obligations, to develop effective work strategies and processes, ensuring that the business is run in an efficient and responsible manner
Ensure full and accurate reporting of management information, maximising quality and compliance
The following skills and experience would be preferred and beneficial for the role:
Experience working with those with Learning Disabilities or complex behaviours
A background in Supported Living or Residential Services
Bring strong leadership, interpersonal and communication skills
Be confident, flexible and efficient – you’re happy to work on a shift basis and, where required, be on call
Above all, you’ll be committed to providing person-centred care that provides equitable opportunities to all of those you’re working for
The successful Registered Manager will receive an excellent salary up to £36,000 per annum. This exciting position is a permanent full time role working through days. In return for your hard work and commitment you will receive the following generous benefits:
Discretionary 10% annual bonus scheme
Free DBS
Holiday Purchase Scheme – Purchase an additional two days annual leave each year
Life assurance benefit of twice annual basic salary
Wagestream – Avoid bank fees and withdraw up to 40% of your wages as you earn them before payday via the Wagestream app
Comprehensive induction and excellent training
Recognition Awards, including long service awards
Cycle to work Scheme
Employee benefits platform providing discounts at over 150 retailers
Employee Assistance Programme, confidential telephone counselling and legal advice
Health and Wellbeing portal
Reference ID: 6611
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
