Generic Tasks
Under general supervision and within limits of authority and product licences, support Agent / Senior Agent in respect of Agency Sales. Contribute towards the strategic growth of the Agency and demonstrate high levels of Customer Service support, maximising potential customer retention and delivering customer satisfaction.
Review and advise upon customer General Insurance requirements
Handle incoming sales enquiries via telephone and email - provide quotations and close sales
Handle Incoming customer enquiries for products within your licenced remit
Act as Life Introducer to obtain appointments for Financial Advisor and NASC team
Identify and initiate cross -sell opportunities and activities to new and existing customers
Acquire and maintain knowledge of NFU Mutual General Insurance products for applicable product licences or in line with agreed personal development strategy
Develop and sustain effective working relationships with customers, all Agency, NFU Mutual and supporting business development staff
Support colleagues with General Agency duties during holiday / sickness absence where appropriate licences or knowledge exist
Administer all networking instructions to meet Agency completion standards
Implement customer payment transactions and processing procedures to maintain Agency credit control
Comply with all applicable sections of the NFU Mutual General Insurance Compliance Manual for the Agency Network, the Agent's Claims Guide, the Agency Guide and any local Agency procedures
Produce correspondence to required timeframes and quality standards
Perform other duties as assigned by Agent / Senior Agent in relation to the general operational tasks of the business
Tasks specific to your role
Handle Incoming customer enquiries for products within your licenced remit
Promote Financial Services and make appointments for the Agency Financial Advisor
Work as a team with incoming call volumes to assist with a fairly distributed workload
Continual training to develop skills and maximise personal opportunity
Knowledge, Skills and Attributes
Be able to communicate effectively, both written and verbal. This may include writing to customers such as within post call letters.
Be able to problem solve, use your own initiative and judgement
Demonstrate attributes of honesty, integrity, due skill, care and diligence
Possess good IT skills to use General Microsoft Office programmes and specific NFU Mutual systems such as iFaces, iAchieve, CRM and Bridge.
Sales and Customer service skills connecting basic knowledge of General Insurance products
Be engaging and accepting of an all inclusive environment and willing to support and coach others where required
Limit of Authority
No regulated advice to be given or implied on cover for unlicenced General Insurance products
No regulated advice to given or implied relating to claims for unlicenced General Insurance products
Claims authority as per the Agency Delegated Claims Authority
Underwriting authority as per the on-line Underwriting Manual
No regulated advice to be given or implied on Financial Services products
BillingCenter authority as per on-line Process manual.Training:You will work towards your:
Insurance Practitioner L3 – Junior Broker Apprenticeship.Training will be via Davies, virtually. 6 hours per week off the job training.Training Outcome:Upon successful completion of your apprenticeship, our business has a wide range of roles/skills that could could be suitable.Employer Description:Financial Services BusinessWorking Hours :Monday to Friday, 9.00 to 17.00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Team working....Read more...
Working within our vibrant office you will be providing landlord insurance as part of the Insurance Team.
You must be a highly organised person who can easily pick up our internal processes and systems, whilst being comfortable in a busy environment.
You must be confident when communicating amongst the clients as well as your colleagues.
We’re looking for someone who brings the following experience and qualities:
Customer service or sales experience
Confident on the phone and able to build rapport quickly
Motivated by achieving and exceeding sales targets
Strong interpersonal skills and a collaborative attitude
Familiar with working in a compliant/regulated environment
An Ability to build a strong rapport with Landlords is essential
A great track record of meeting, and exceeding, KPI targets
Excellent communication skills - both verbal and written
Confidence to manage your busy workload and resolve any issues professionally
Confident in working in a fast paced and target-driven environment
Have a great telephone manner. Able to build rapport, objection handle and close a sale
You’ll also be a fast learner, able to demonstrate customer care, sales, and retention with a minimum of 6 months experience in all the above skills and PC-literate on all Microsoft applications
Organised and confident in setting up new systems and sales processes
Identifying the optimum methods to generate and convert lead opportunities
What can we expect from you?
Positivity - Make the last call of the day sound like your first call
Reliability - Be someone who we can depend upon on to deliver for the team and our customers
Work Together - Be part of a fantastic team and achieve together
Grow - Develop within your role and grow with our business
Inspire - Share your ideas to improve the way we do things
Co-ordinator – Able to plan and forecast
Communicator – Demonstrate high quality skills
What will you get in return?
Uncapped commission
Pension Scheme
Company reward scheme including length of service awards, peer to peer recognition, suggestion scheme and employee of the month & year awards
Refer a friend reward scheme
Company social events including summer parties, team nights out and much more
Training:
This is a Level 3 Business Administration apprenticeship and on successful completion, taking approx
15-18 months the qualification will be gained
All training will take place at the work place via tutor led monthly sessions
Training Outcome:
Future career progression with the company on successful completion of the apprenticeship
Employer Description:Several years ago, when managing our own portfolio of properties, we realised just how difficult it was for landlords and letting agents to find affordable, reliable and efficient services to help them run their businesses.
We’re the kind of people who hate to let a good opportunity pass by, and now LegalforLandlords, the business we created, has become one of the brightest and best providers of tenant referencing, insurance and professional services for the rental property sector.Working Hours :Monday - Friday, Day shifts - hours to be confirmed with candidate - likely 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Analytical skills,Initiative....Read more...
Telephone Receptionist Location: Hybrid – 1 day a week in the Wilmslow Office
We’re Citation – one of the UK’s leading names in HR, Employment Law, Health & Safety, and all things compliance. But we’re not your typical service provider. What sets us apart? Our people. They bring not just expertise, but personality, passion, and a genuine love for what they do.
The RoleWe’re on the lookout for a vibrant and confident individual to join our brilliant Client Support team. In this role, you’ll be at the heart of delivering an outstanding experience to our clients – making sure every interaction is smooth, helpful, and genuinely supportive from start to finish.
It’s a fast-paced environment, with the team handling between 400 to 600 calls each day from a wide range of clients who need to speak with our HR, Health & Safety, and Client Support experts. That means we need someone who’s not only a fantastic communicator but also thrives under pressure, stays cool-headed, and knows how to make every caller feel looked after.
• Speaking to a wide range of people – from junior team members to senior decision-makers – all over the phone.• Handling back-to-back calls with confidence, clarity and a genuine passion for helping people.• Asking the right questions to gather key information quickly and accurately.• Logging client details with care and precision, making sure nothing gets missed.• Transferring callers to the correct department swiftly and smoothly – making their experience seamless from the very first “hello”.
We're open to all backgrounds. What matters most is your ability to work at pace, ask the right questions, dig a little deeper when needed, collaborate well, and bring lots of positivity.
Here’s a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday + 8 Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Hit Apply now to forward your CV.....Read more...
We are seeking a motivated Business Administration Apprentice to join our friendly team. You will act as part of the Admin Team to undertake a wide range of administrative tasks, using Microsoft Word & Excel, ParentPay, Class Charts, email and other databases including Arbor and providing a comprehensive service to staff, students and governors. Your day-to-day duties will include:
Staffing the main and student reception and acting as one of the first points of contact for visitors, staff and students
To answer the school telephone and deal with queries as required
To deal with such contacts in the appropriate records and ensuring that callers are directed to the correct place in an efficient, effective and pleasant manner
Producing and collating manual and computer-generated periodic reports, booklets, brochures, leaflets, marketing materials, etc.
Carrying out general office duties including but not limited to; whole school mail merges; typing/word processing; photocopying, collating, filing of records and paperwork; dealing with daily post (in and out)
Creating, maintaining and collating student reports/letters, including notification of detentions, praise letters, achievement records
To maintain student records, both manual and ICT based
To arrange transport for both students and staff as required
Receiving and debt collecting payments for visits, trips and general sales from students and staff and recording these accordingly, refunding payments where necessary
Being available to assist in other areas of school operations where workload allows/dictates
Any other duties commensurate with the post as requested by the headteacher
Undertaking all the necessary training to carry out the above tasks effectively
To carry out all tasks giving due regard to confidentiality of information and security of monies and property
Demonstrate a high standard of personal and professional conduct and uphold public trust in the school by maintaining a high standard of ethics and behaviour both in and out of the workplace
Training:Apprenticeship Details - 16-months expected duration to complete, working towards your Level 3 Business Administration (School Administrator) Qualification. (All learning is delivered online/remote).
Training Provider: LMP Education (rated 1st best UK training provider).Training Outcome:Completion of your level 3 qualification and potential full-time employment.Employer Description:Abbey Grange is a thriving, highly successful and over-subscribed 11-18 Church of England convertor Academy which serves communities right across the city of Leeds. Our students come from all over the city to receive an education in which we all work together to challenge them academically, support them pastorally and help them develop socially and spiritually.Working Hours :Monday, Wednesday, Thursday & Friday 08:00 - 16:00 & Tuesday 08:00 - 15:30 (Term time only)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
Delivering excellent customer service at all times
Dealing with all enquiries in a professional, warm and courteous manner, in person, on the telephone or via email and text messages, determining and providing appropriate first responses to enquiries from pupils, parents and visitors
Maintaining a welcoming environment and appropriate hospitality for visitors, keeping the reception area clean and tidy at all times
Issuing visitors with badges on the computer sign-in system
Check DBS clearance and issuing lanyards
Receiving medication from parents and maintaining a log sheet.
Assist in signing in/out students
Liaise with parents/guardians, staff, students and external stakeholders
Maintaining the Management Information System, including entering student data onto Arbor, annual updates and processes, ensuring accuracy of data at all times
Assist with attendance and punctuality - recording, analysing, following up and communicating with home, SENCO and EWO as required
Assist with monitoring attendance, email account and phones for attendance issues and log these in Arbor
Receiving and communicating emails and texts to relevant staff, parents and stakeholders
Assisting with information to parents, staff and the community via Arbor, email, text and letter
Assist with pupil admissions, including liaising with the borough, contacting parents, completing in-year admissions, sending welcome packs and ensuring compliance with the admissions policy
Completing relevant processes for pupils leaving the school, including paperwork and sending of pupil files to new schools
Assisting in sorting large photocopying tasks, collating, laminating and binding booklets
Franking, recording and posting outgoing mail (including taking post/parcels to the post office when necessary)
Opening and distributing incoming mail; sorting and recording of deliveries
Maintaining a computerised filing system and filing all data and correspondence using the Arbor online database
Contributing to the delivery of pupil welfare and first aid services, in line with school policy and procedures - will be trained up and be able to use first aid
Submitting purchase requisitions and liaising with the Trust finance team on orders
To carry out other reasonable tasks from time to time as directed by the Student Services Manager
Training:Training will take place at the school and time will be given to complete. Training Outcome:You can take many career paths after this qualification, including administration, finance and HR.Employer Description:School 21 is part of the Big Education Trust. We are a pioneering school based in Stratford East London, an all-through school for boys and girls and children from all starting points and background.Working Hours :Monday to Friday 9:00 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Patience....Read more...
Telephone Receptionist Location: Hybrid – 1 day a week in the Wilmslow Office
We’re Citation – one of the UK’s leading names in HR, Employment Law, Health & Safety, and all things compliance. But we’re not your typical service provider. What sets us apart? Our people. They bring not just expertise, but personality, passion, and a genuine love for what they do.
The RoleWe’re on the lookout for a vibrant and confident individual to join our brilliant Client Support team. In this role, you’ll be at the heart of delivering an outstanding experience to our clients – making sure every interaction is smooth, helpful, and genuinely supportive from start to finish.
It’s a fast-paced environment, with the team handling between 400 to 600 calls each day from a wide range of clients who need to speak with our HR, Health & Safety, and Client Support experts. That means we need someone who’s not only a fantastic communicator but also thrives under pressure, stays cool-headed, and knows how to make every caller feel looked after.
• Speaking to a wide range of people – from junior team members to senior decision-makers – all over the phone.• Handling back-to-back calls with confidence, clarity and a genuine passion for helping people.• Asking the right questions to gather key information quickly and accurately.• Logging client details with care and precision, making sure nothing gets missed.• Transferring callers to the correct department swiftly and smoothly – making their experience seamless from the very first “hello”.
We're open to all backgrounds. What matters most is your ability to work at pace, ask the right questions, dig a little deeper when needed, collaborate well, and bring lots of positivity.
Here’s a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday + 8 Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Hit Apply now to forward your CV.....Read more...
Helpdesk Administrator – Temporary – Up to £18p/h📍 Location: Liverpool Street🕗 Hours: Monday to Friday, 08:00 AM – 05:00 PM Are you an experienced Helpdesk Administrator ready for your next opportunity?If you’re looking to join a reputable and growing Facilities Management company in a dynamic and supportive environment — this could be the perfect role for you. We are currently recruiting for a Helpdesk Administrator to be based at a unique and high-profile site in Liverpool Street. This is a Temporary opportunity, offering up to £18p/h. The successful candidate will have prior experience within a Facilities Management setting and will be available to start immediately. 🔧 Key Responsibilities:Raising Work Orders for new jobs / contracts / quotesRaising Purchase Orders and placing call outs to sub-contractors Ensuring all client files are maintained accurately and kept up-to-dateProcessing tasksheets dailyLogging holiday, sickness for team engineersDay to day admin including photocopying, filing etc.Cover holidays, sickness & lunch for other admin team staffAnnual archiving of site filesPositively respond to both our internal and external customers through effective communication and personal accessibility, while optimizing contract performance.Ensuring that all documentation is received from Sub-contractors with regards to Health & Safety and Company LegislationCheck for overnight callouts & respond accordinglyEnsuring WIP (work in progress) is up-to-date at all timesMaintaining of the site sub-contractor records and Log Book System Produce statistical reports on a weekly and monthly basisOwnership of all tasks through to completion.Raising reactive jobs and allocating PPMS using Concept Evolution systemKeep Opti-MIS updated with ALL required documentation.Uploading sub-contractor service sheets on to Opt-Mis systemAnswering telephone to internal customers✅ Requirements:Previous experience in a Facilities Management helpdesk or administrative roleUnderstanding of finance processes including raising quotes and POsStrong IT skills and the ability to adapt to internal systems quicklyExcellent organizational skills with strong attention to detailConfident communicator with a proactive and solution-focused mindsetAbility to multitask and prioritise workload effectively in a busy environment💼 What’s In It For You?Work for a respected name in the Facilities Management industryJoin a supportive and friendly team in a key administrative role📩 Interested?Send your CV to Stacey at CBW Staffing Solutions today to apply or for more information. We look forward to hearing from you soon!....Read more...
Main duties the apprentice will learn:
Deliver a high-quality service to all visitors at the Student Living Hub
Respond promptly and effectively to customer enquiries across all channels (in-person, email, telephone, and social media) concerning a full range of accommodation issues
Advise students on appropriate housing options, including University, Partner, and private sector accommodation
Provide updates to the wider team on Key Performance Indicators (KPIs) and trends related to customer enquiries
Manage the accommodation transfer process and requests for early release from accommodation
Handle complaints confidently and efficiently, escalating issues to the relevant manager when necessary
Update the student record database, StarRez, ensuring records are current and all correspondence is logged accurately and professionally
Monitor knowledge bases and University websites to ensure their relevance, accuracy, and support a quality user journey
Ensure clear communication and effective information sharing with other Student Living departments and across the University
Maintain up-to-date knowledge of private accommodation options across Birmingham (training will be provided)
Generate references for students moving into the private sector
Adhere to General Data Protection Regulations (GDPR), IT, Health and Safety, and financial policies, and other relevant legislation at all times, handling sensitive and confidential information professionally
Undertake any other duties commensurate with the grade of the post as required
You will be expected to engage fully with the University of Birmingham apprenticeship scheme, attending mandatory group days and contributing to the successful promotion of the scheme by representing your department in a positive manner
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Training Outcome:On completion of this apprenticeship, you may be able to progress into one of the following roles:
Customer Service Advisor
Administrator
Team Leader
Employer Description:A world top 100 university and part of the prestigious Russell Group, the University of Birmingham makes important things happen. Delivering groundbreaking research and excellent research led teaching.
People are at the heart of what we are and do.
The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.
We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.
Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.
The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum, and botanical gardens.Working Hours :Hours of work will be flexible and as required to meet the demands of a business that can have a changeable pattern across the year, including evening and weekend work as required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As Young Devon’s HR Apprentice, you will be helping with daily administrative duties such as recruitment, contracts and emails. You will also provide excellent customer service and front-line support to managers and employees on a range of HR queries and requirements, providing solutions and advice.
As part of your role you will be required to attend South Devon College (Paignton) one day a week to complete your CIPD Level 3 Foundation Certificate in People Practice qualification.
HR specific duties:
Dealing with day-to-day HR enquiries (and escalating complex situations as appropriate)
Supporting the recruitment process - from posting job role adverts through to induction of employees
Understanding the legal implications of recruitment and closely following our Safer Recruitment Policy
Maintaining and updating HR records as part of services delivered
Preparing reports and management information from HR data, with analysis as required
Handling conflict and sensitive HR situations professionally and confidentially
Supporting the HR Manager with payroll data and completion
General administrative duties:
Answering telephone calls and signposting enquiries as Young Devon’s main reception
Processing incoming and outgoing department emails and post.
Ad hoc administrative tasks as required
Preparing and sending of All Staff emails as and when requested
Preparing ID badges for new staff
Creating the monthly Welcome Newsletter
Updating the Staff Directory every quarter
General:
Abide by Young Devon’s code of conduct, equal opportunities and other relevant policies
Embed a culture and practice of reflection and evaluation across all work
Contribute to service development by making suggestions and expressing views to Line Manager
Ensure the health & safety of all work is well managed and follows policy and procedures
Ensure that tasks are carried out effectively and all records kept up to date
Meet targets and deadlines according to agreed Key Performance Indicators
Participate and contribute to supervision sessions with Line Manager
Attending and contributing to team meetings and other events when required
Participate in professional development training by keeping up to date with HR legal/policy/process changes relevant to their role
Seek feedback and act on it to improve performance and overall capability
Develop positive working relationships with other Young Devon staff
Represent Young Devon at relevant meetings in a professional and positive manner
Our Values:
Kindness - We are welcoming and accepting, we listen first to understand your story
Collaboration - We work together - with young people and with partners - to find the best solutions
Commitment - We are determined to make a difference and to make sure your voice is heard
Authenticity - We’ll be honest, realistic and be clear
Inclusivity - It doesn’t matter who you are or where you’re from, you matter here
Training:A Level 3 CIPD HR Support at South Devon College.
If successful, you will be enrolled onto an 18-month Apprenticeship at South Devon College. You will attend weekly taught lessons at South Devon College which will give you the knowledge and understanding to provide excellent HR Support. Supported by your Apprenticeship Coach, Course Tutor and the team here at Young Devon, you will get the chance to hone these skills daily. This role is truly a fantastic opportunity for anyone looking to create a new career or upskill on existing experience. Training Outcome:At the end of the apprenticeship, we would help them to find a role in another organisation to be able to further their career onto their chosen profession and field.Employer Description:Young Devon is a young people’s charity in the Southwest of England. Our mission is to make Devon a better place for all young people. Each year we work with over 2,000 young people, building quality relationships to help them thrive.
Building quality relationships to help young people thrive is our guiding principle; the principle at the centre of every service we offer, that sits behind everything that we do.Working Hours :Monday - Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative....Read more...
In this role, you will gain experience across a wide range of accounting and finance functions. Key responsibilities will include, but are not limited to:
- Processing purchase ledger invoices
- Managing supplier payments and reconciling supplier statements
- Maintaining up-to-date supplier and customer records
- Handling sales invoicing and overseeing credit control
- Processing company credit card statements and employee expense claims
- Reconciling bank feeds and performing month-end journal entries
- Managing intercompany management charges
- Gaining familiarity with the various accounting software used within the business
- Providing general administrative support, including a variety of ad-hoc tasks, and assisting business owners in administration, finance, and other operational duties
- Developing a comprehensive understanding of the business and its financial activities
- Telephone support providing excellent customer service.
This position offers the opportunity to work closely with multiple departments, providing valuable exposure to a variety of finance and administrative tasks.Training:You will undertake the Level 2 “Accounts / Finance Assistant” Apprenticeship (an Intermediate Apprenticeship in Accounting), with full support from Accountancy Learning as part of their Flexible Apprenticeship Programme.
Assessment will be by an “End Point Assessment”, which will include thefollowing two elements:
A Structured Interview. This will consist of 10 questions asked by an AAT Independent Assessor. It will last 60 minutes and will be performed remotely via the AAT on-line video portal. The questions will allowing you to to display the knowledge and experience you have obtained over your apprenticeship. A Synoptic exam - This will be undertaken under exam conditions. It will be based on what you have studied in your AAT Level 2 Certificate in Accounting. Successful completion of the AAT (Level 2) Foundation Certificate in Accounting is a mandatory element of the Accounts / Finance Assistant Apprenticeship. Your Apprenticeship will therefore include formal studies towards this qualification. It is anticipated that your apprenticeship duration will be for 15 months, although earlier completion is possible, provided the duration exceeds one year and a week.
You will receive support from both the employer, and the training provider, to complete and achieve your Apprenticeship and will be given time to study during the week on a day release basis.Training Outcome:As your skills progress you will be offered more duties and responsibilities and the chance to complete further apprenticeship levels 3 and 4.Employer Description:Are you ready to make a meaningful impact? At Nijhuis Saur Industries, we recognize the critical importance of clean water worldwide and making water available for all. In a world threatened by water scarcity and pollution, #MissionWater takes proactive steps. We acknowledge the pressing need to reassess water's value across ecological, social, economic, and technological dimensions.
Why Join Us? #everytalentmatters
At Nijhuis Saur Industries, we're more than just a company; we're a community of passionate and bold individuals committed to shaping a sustainable and resilient future. Whether you're a master in engineering, a visionary in marketing, an expert in administration, or a service-oriented professional, there's a place for every talent to shine in our organization. We've been doing this for more than 120 years, serving more than 140 countries.
By joining Nijhuis, you'll play a pivotal role in leading #MissionWater. Our job openings provide an opportunity to directly contribute to restoring water's significance, becoming a key player in this transformative journey.Step into our world where you're challenged to grow, learn, and unleash your full potential. Together, we're building a future that will transform not only our company but the world. Discover your role within our organization and be part of an impactful project. Join us in closing the water loop and building a sustainable and resilient future— one drop at a time.Become part of #MissionWater and make a real impact with us.Working Hours :Monday to Friday 9-5, 30 minute unpaid lunch breakSkills: Attention to detail,Number skills,Desire to progress in studies,Desire to continuously develop....Read more...
To provide a high standard “front of house” service to all visitors, pupils and staff including telephone conversations and face-to-face discussions:
1. Dealing with visitors
2. Dealing parental enquires
3. Receiving visitors to the school
4. Taking and recording messages accurately and passing relative information to key staff
5. Receiving phone calls and transferring them quickly and efficiently with accurate information about the call
6. Prompt attention in dealing with urgent matters.
To support the school in achieving positive and effective lines of communication and offering assistance/help/advice to visitors, staff, pupils, parents outside agencies and the local community.
To ensure that all allocated administrative, financial and clerical records and systems are maintained accurately, confidentially and kept up to date, including relevant filing, clerical or computerised record systems, databases, spreadsheets etc. and assists with the inventory management and stock ordering.
Carry out general administrative tasks when required by SLT.
Maintain office administration processes, including organising events, admissions, exams, assessments, trips, parents’ evenings etc.
To account for all cash, cheques and monies received or paid. To collect and account for cash or cheques received from pupils, parents, and carers, and to bank money as required.
Assists with raising, checking, and processing orders, deliveries, cheques, and invoices.
Liaises with other schools, agencies, clients, and services as necessary, e.g. when managing admissions and leavers’ processes.
Produces and manages data (e.g. Bromcom) and creates reports as required for management and external services (e.g. related to admissions)
Produces educational and promotional materials and resources for staff.
To ensure that all forms received are complete, accurate and processed accurately.
Contributing to the long-term plans relating to main reception.
Training:80% of this apprenticeship is working with the employer and 20% off the job hours, which includes attending Leicester College, Freemens Park Campus, one day every two weeksTraining Outcome:At the end of this apprenticeship, if there are no vacancies at Abbey Mead, this qualification is transferable into any administrative role that may be availableEmployer Description:We are a primary school based in Leicester City provided the very highest standards of education to 720 pupils in the Belgrave area. We pride ourselves on the strength of our bond with the local community and support our stakeholders many aspects of their lives. You will be supported by both the Academy Manager as your mentor and will work closely with the Office Manager who will guide you through the day-to-day processes and activities.Working Hours :Monday to Friday 8.00am to 3.30pm with 30 mins lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
To support general administration tasks (such as dealing with enquiries) as and when required
Ensuring all general enquiries (email, face-to-face, telephone and letters) are responded to in a sensitive and timely manner
To work as part of the New Heights team to promote services through marketing campaigns (including digital marketing and social media)
To work with New Heights Volunteer & Activities Coordinator to ensure smooth delivery of small projects / ad hoc events and activities
Setting up rooms with correct equipment and resources dependant on the purpose of the meeting
To act as first point of contact for New Heights service users over the phone and in person
To signpost community members to appropriate and relevant services and support
To maintain/update internal and external notice boards and displays
To update New Heights website, Facebook, Twitter and other social networks with relevant information about activities
To provide practical support to any New Heights activities as and when required
Any other duties commensurate with the grade and nature of the post
Training:Your training plan:
You will be achieving a Level 3 Business Administrator Apprenticeship
The apprenticeship standard requires 20% off-the-job training, which is mandatory
The off-the-job training will be provided by an assessor who will attend your place of work once a week as part of a day release schedule
You will be assessed based on your performance in the End Point Assessment (EPA), which occurs at the conclusion of the apprenticeship and typically lasts around 3 months
On-the-job training will be delivered at your place of work – New Heights
Occupation-focused; the standard is focused on the occupation, rather than being qualification-driven
Learning takes place throughout the apprenticeship, with an emphasis on key areas: Knowledge, Skills, and Behaviours (KSB)
During the apprenticeship, you will work alongside experienced colleagues to gain hands-on experience and develop practical skills
Training Outcome:
There is possibility for future training and employment within the company for the right candidate
Employer Description:New Heights supports the Erdington Constituency, starting as Community group in 2005 before registering as a charity in 2007. We have our community centre, cafe & counselling services (including outreach) based on Warren Farm Road, Kingstanding a district of North Birmingham.
The aim is to meet the needs of the most disadvantaged members of the Erdington Constituency and to help to bring about social cohesion.
New Heights creates a safe, confidential and friendly space to help people by nurturing, empowering and giving the opportunity to flourish. We respond to community needs by delivering services and activities.Working Hours :Monday- Friday
9:00am-3:00pm
30 minute lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
SPECIFIC DUTIES
Order Processing:
Efficiently process sales orders, ensuring accuracy in a timely manner.
Coordinate with various departments to fulfil orders and address any discrepancies.
Back Order Processing:
Regularly review and process new back orders.
Manage date changes for back orders in both customer orders and the ERP System.
Communicate and provide guidance to customers regarding revised dates.
Execute necessary actions to force back orders and ensure alignment with the original order
Ensure accuracy by matching forced pick notes with customer notes.
Address and respond to progress and chase reports promptly.
Customer Support:
Provide excellent customer service by responding to enquiries, resolving issues, and addressing customer concerns in a timely manner.
Collaborate with the sales team to ensure customer satisfaction and retention.
Documentation and Record Keeping:
Maintain accurate and up-to-date records of customer interactions, transactions, and sales activities.
Communication and Coordination:
Act as a liaison between the sales team and other internal departments to facilitate information flow.
Communicate order status and updates to customers and internal stakeholders.
Quotation Support:
Prepare and issue sales quotations to customers.
Collaborate with the sales & commercial team to ensure quotes align with customer needs and company policies.
Sales Team Assistance:
Support the sales team with administrative tasks, including the following:
Managing customer portals up to the point of despatch.Schedule and record outgoing stock deliveries to our major clients efficiently.
Attend to incoming calls and provide professional telephone support.
Create and prepare export documentation.
Initiate and manage the process of raising collections & insurance claims.
Verify the accuracy of all printed pick notes against the system.
Ensure that pick notes are correctly forwarded to the transport department.
Regularly manage and respond to emails in the sales inbox.
Print and supplement new orders with any additional information.
Process and fulfil proof of delivery (POD) requests efficiently.
Maintain organised filing and archiving systems.
Other ‘Ad-Hoc’ duties as and when required for the business.
Data Entry and Analysis:
Enter and maintain accurate data in our ERP system.
Assist in analysing sales data to identify trends and opportunities for improvement.
Training:
Training will be completed with City of Wolverhampton College
Training Outcome:There may be the opportunity of a full-time position upon successful completion of the apprenticeship. Employer Description:Barton Storage Systems, your trusted trade-only supplier with over 60 years of excellence serving the UK and international markets. Through our UK distributor network, we deliver premium-quality storage equipment, innovative handling systems, and reliable access solutions that meet evolving industry demands.Working Hours :Mon - Thursday 8:30am-5pm / Fri 8:30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working....Read more...
Main Responsibilities:
Ensure that the office function is maintained in an efficient manner
Implement, manage and problem solve any issues that arise
Maintain invoicing, ensuring it is correct and up to date, whilst continuing to chase and reduce debt
Maintain confidentiality at all times
Comply with legal, CQC and Franchise requirements and quality standards
Ensure company policies and procedures and industry standards and regulations are followed
Assist in ensuring that all availability is maintained and kept up to date
Work with your team to identify the most suitable need for each Customer
Liaising with your colleagues to ensure that when taking on new packages, this is carried out in an efficient and timely manner and that information is distributed to the relevant people
Keep abreast of regulatory changes in domiciliary care provision, ensuring that all polices are adjusted in line with HQ directive, local council code of conduct and Government regulations
Portray a professional image - being the face of the Company and acting as our representative, promoting our good name
Communicate regularly with customers, resolving queries and assisting with support as required
Provide an enjoyable experience with Expertise Homecare Folkestone through clear communication, a cheerful attitude, by being polite and by being professional
Ensure that our customers support is delivered on time regularly and they are informed of any delays or changes
Recognise complaints from customers, customer representatives and employees, and ensure these are managed by the relevant personel
Where necessary, assist in the recording, managing and resolving customer complaints, liaising with Registered Manager or their Deputy for support. Serious complaints will be managed and resolved by the Registered Manager/ Head of Operations
Maintain thorough records for all telephone calls and correspondence, including incidents, accidents and safeguarding concerns
Assist in the interview process for new candidates alongside a second person.
Ensure that training activities that have been coordinated, instructions are given to those who are undertaking the training
Participate in training courses as and when required
Training:Business Administrator Level 3 Apprenticeship Standard
Online monthly workshops, with two team building workshops held in person
College trainer visits the workplace to assess every 6-8 weeks
Training Outcome:
A possibility of a full time position after completion
Employer Description:At Expertise Homecare we provide a wide variety of care services for people living in their own homes. Our team of approx. 200 care and support workers across Kent, are trained to meet a wide variety of needs. We tailor our care based on the specific needs of each of our customers ensuring a thorough and person-centred service.Working Hours :Monday - Friday, 9.00am - 5.00pm with 1/2 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working....Read more...
Main responsibilities:
Assist with answering incoming telephone calls in an efficient and friendly manner, taking messages and passing them to the correct people.
Assisting the Operations Team in processing customer and supplier orders.
Monitoring supply chain activity, checking on time delivery status for both suppliers and our customers.
Assisting both the Internal & External Sales Team with administrative tasks.
Assisting the Digital Sales & Marketing Team in all aspects of order fulfilment, data entry, reconciliation, reporting and analysis for all Marketplace customers.
This will involve:
Arranging weekly shipments internally and with customer booking systems.
Processing work orders and liaising with the Production and Warehouse Teams.
Identifying stock shortages for current and future orders.
Creating new Part Numbers and BOM’s as required.
Training:Working towards the Customer Service Practitioner Standard you would attend group training one day a month at WBTC, Newbury and have a monthly 1-1 training and review meeting with your training consultant.
Training towards Functional skills maths and English would be either in person or remotely.Training Outcome:Intelligent Group Solutions have successfully employed several excellent apprentices over the past few years and we would like to continue in this manner. You will be given your personal mentor, who will train you and offer help in every aspect of the role, as well as offer support throughout your apprenticeship training. We are a caring and happy company looking for someone who would like to develop a long career with us.Employer Description:Set up in 2001 Intelligent Group Solutions Ltd (IGS) is a specialist company focusing on providing a unique blend of services to customers requiring optoelectronic components, sub-assemblies and or finished product. IGS work with not only the customer’s design engineering team but also with the product designer and the customer’s sales and marketing teams to develop solutions that fully meet the requirements of the user. Operating from a well-equipped facility in Thatcham near Newbury in Berkshire, incorporating R&D labs, production and assembly lines, workshops, warehouse, and offices. Our equipment includes 3D printers, Laser cutter, Laminar flow, Thermal imaging camera, Light Sphere, Thermal measurement, and Prototyping facilities including PCB Router, electronic wire stripper/cutter, pick and place machine and ovens. We operate a bespoke computer system and have a Quality system that is BS-EN-ISO-9001:2015 accredited. IGS is a privately owned company, and the owners are fully involved in the running of the business. All the senior staff have been involved with the Optoelectronics industry for at least 25 years and are dedicated to ensuring that IGS is an innovative and highly successful company. Currently IGS have 5 active Divisions: IDS (displays), IES (embedded), ILS (LED), IHS (horticultural, and IPS (prototyping and production). Each have individual websites for you to check out. We supply a vast number of our standard products and franchised brand products through RS Components, Farnell, Distrelec, Digikey and B&Q. Our ranges are ever increasing.Working Hours :Monday to Friday 37.5 hours a week between the hours of 8.30am/9.00am - 5.00pm/5.30pm to be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills....Read more...
Ideal Candidate:
We're looking for someone confident, driven, and ready to grow. You’ll have 2-3 years' experience, strong admin and customer service skills, and solid proficiency in Outlook, Word, and Excel. Ideally, you’ve had some higher education or life experience (e.g. a recent graduate), and you’re now seeking a career-focused role with long-term progression.
You’re proactive, personable, and bring great energy to the team. We value ambition, independence, and a strong work ethic - especially if you’re feeling stagnant in your current role.
Retail supervisors or department managers are welcome to apply, especially if you’ve demonstrated leadership, resilience, and the ability to thrive in fast-paced environments.
We're after someone who’s grounded, motivated, and ready to hit the ground running.
You will:
Submit contractors’ timesheets in line with relevant deadlines
Ensure contractors’ timesheets are approved by authorised approvers
Ensure accuracy of timesheets
Chase contractors’ if timesheets are not submitted in line with relevant deadlines
Notify contractors of unapproved timesheets in line with relevant deadlines
Clear payroll with Line Manager on completion, notifying of any issues
Verify contractor’s eligibility to work in the UK, using the relevant government resources and guidelines
Verify contractors references in line with client requirements
Carry out compliance checks, ensuring all documentation is signed and returned by contractor
Ensure contractors data is filed accurately, and that files are kept as up to date
Organising contractor’s files and regularly chasing missing documents
Maintain regular communication with Line Manager with regards to status of contractor’s compliance
Assist with general telephone enquiries
Assist with timesheet and payroll enquiries as required
Resolving any timesheet and payroll issues raised
Provide ad-hoc support as required by the relevant team to ensure targets are met
Training:
Full training will be given leading to a recognised Level 3 Business Administrator Apprenticeship Standard qualification
Full on-the-job training will be delivered
Off-the-job training will be supported by our Training Provider - Davidson Training UK Ltd
All training is carried out within the workplace during working hours
Training Outcome:Possible full-time position and growth within the business.Employer Description:Tempting Recruitment is a professional, independent, forward thinking recruitment agency, with a wealth of experience recruiting within the Public, Private, Social Housing, Health and Social Care and Not for Profit Sectors.
Our clients range from Local Authorities, Housing Associations, NHS, Central Government, Charities and major Private Organisations across the whole of the UK.Working Hours :Monday - Friday, 08:30 - 17:30.Skills: Communication skills,Attention to detail,Organisation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Self-motivated,Desire to succeed,Ability to work under pressure,Professional in appearance,Professional in conduct,Articulate,Good attitude to work,Desire to work in recruitment,Good all round IT Skills,Good level of Maths,Good level of English....Read more...
To assist with day-to-day housekeeping within the laboratory
Interact with patients in-person or via telephone
Communicate instructions to a variety of patients effectively
Collect samples from patients as appropriate in a timely manner
Assists with collection, input, collation and reporting patient and performance data
Use laboratory information system (IDEAS) to record results after analysis and generate final reports
Carry out routine laboratory maintenance: opening the lab in the morning, validating lab equipment, washing counting chambers, decontaminating production rooms, closing the lab in the afternoon, etc.
Cleaning and maintenance of pipettes
Preparation of dilutions and reagents
Under supervision, carry out pre-analytical sample preparation as appropriate
Under supervision and where commensurate with the role, carry out analytical processes using standard operating procedures
Follow all health and safety procedures throughout, including safe handling of liquid nitrogen
Assist in consumables stock management: record stock requirements, deliveries and maintain the storeroom
Attend and, once trained, actively participate and contribute to laboratory staff meetings
Liaise with senior staff concerning problems that may arise
Maintain clear, full and accurate records of work carried out
Training:
Come and join us and be supported to earn as you learn whilst undertaking a nationally recognised qualification
You will study a Laboratory Technician Level 3 Apprenticeship
You will have regular online sessions with the training provider
Additional training will be given in the workplace
Training Outcome:Towards the end of the apprenticeship contract, and with support from the department and a dedicated apprenticeship team, you will have gained the knowledge and experience to enable you to apply for your next step in employment. We have a high percentage of previous apprentices who have successfully gained permanent employment with us and have gone on to do the Healthcare Science Practitioner Degree (Level 6).Employer Description:Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.Working Hours :Monday to Friday normal office hours, times to be discussed and agreed (i.e., 8am to 4pm / 8.30am to 4.30pm / 9am to 5pm).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Enthusiasm,Positive work ethic,Keen to learn,Adaptable to change,Motivated,Flexible,Punctual,Ability to prioritise workload,Ability to meet deadlines,Desire to work in a laboratory,Understand confidentiality....Read more...
Do you enjoy talking to people and get energised working in a fast-paced environment? Do you enjoy working to targets and goals? Do you want to work in a culture that is fun, friendly and shows that we are passionate about what we do?We are a fast-growing e-commerce packaging company based in Barnet, North London, and we are looking for a German-speaking Inbound Sales Advisor to come and join our team! If you are commercially minded, confident and a tenacious professional who has the ability to communicate effectively and build strong client relationships, then this could also be the role for you!We are the UK's leader in paper bags, cartons and other packaging products. The company has numerous marketing-leading brands across Europe with a team of 50 people across 4 locations, including London, Hertford, Berlin, and Newmarket - half of which are based at this location.We're looking for a commercially minded New Business Sales Executive to sit within the Sales team. You will sit in the middle of a fairly short "production-to-delivery" cycle, which will require you to book new business with brands and/or their agencies and then work with your internal operations team and their external suppliers to bring the products to life. Goal posts can move occasionally, so you will need to be versatile and resourceful to ensure your clients' timelines are being met whilst doing good quality business. We are looking for candidates with strong communication, organisational, numerical skills and active learners so that we can focus your initial training around our packaging products, service, and the marketplace.Every employee at Rocaba Group is unique and valued. We take pride in delivering excellence consistently, and with our rapid growth and success, we are always looking to add the best talent to our teams. We are looking for candidates who have a strong work ethic, a desire to learn and can build strong relationships with their colleagues.In return, we offer a wide range of benefits for all of our staff, including the opportunity to learn and develop a range of skills, a supportive working environment, and a strong culture. We also have a competitive holiday allowance, as well as many of the basics, including optional private healthcare, pension contributions and free eye-testing.Role Specifics
Speaking to clients to fully understand and gather their needs before preparing and presenting suitable packaging solutions.Providing a range of quotations and talking customers through their product options.Creating a rapport with customers and aiming to ensure 100% customer satisfaction.Sending samples and supporting information to customers to help with the sale.Maintaining relationships with existing customers and regularly calling them to find new enquiries.Ensuring all walk-in customers are welcomed and managed accurately and efficiently.Ensuring all customer information is correctly logged within the CRM system.Managing customer issues and disputes on jobs.Achieving the team's target on a monthly basis, as set out by the Line Manager.Contributing to overall team spirit and helping create a positive working environment for all members of staff.
Knowledge & Experience
Understanding of what excellent customer service entails.Experience in working in a previous sales role (not essential, but desirable).Solid telephone manner and solid verbal and written communication.Strong organisational skills and ability to manage time effectively and prioritise work.Ability to find practical solutions to problems and think outside the box.Naturally pays attention to detail without any loss of accuracy.Able to work towards targets.Must have a bubbly, friendly and positive demeanour.Be resilient, energetic, enthusiastic, have a 'can-do' attitude and dynamism.
Other Benefits
Career development opportunitiesOn-site parkingCasual dressSubsidised private health careVibrant and dynamic working environment
How to Apply:Please attach an up-to-date copy of your CV to the link provided, and we will be in contact.....Read more...
We are looking for an ambitious, bright individual and an independent thinker who is capable of working well in a team and who has an interest in a career in business. You must be a clear communicator, have an inquisitive mind and be able to develop good working relationships with colleagues. You will be supporting all aspects of the College's day to day administration.
Main duties:
Assist with enrolment duties as and when required
Deal with enquiries from staff, parents, carers and visitors
Ensure visitors are signed in following safeguarding procedures
Take telephone calls and deliver messages as appropriate
Administer school systems including text system , provide information/data/reports and routine IT tasks using Microsoft office.
Assist with organising manual filing systems
Undertake reprographics support where necessary
Assist staff with downloading and uploading of learner assessment evidence (Videos/sound bites etc) to various online college/exam board platforms
Assist staff with scanning learner assessment evidence
Assist with examination department administration and operations
Assist with recruitment – i.e. to help set up holding areas, assessment rooms, take copies of documents and other administrative responsibilities such as preparing job adverts, DBS checks and help supporting zero-hour contracts.
General:
Work within college policies and procedures at all times and support staff to adhere to them
Attend meetings as required
Support and develop an environment which is inclusive for all and recognises and encourages diversity
Work collaboratively with others to develop effective professional relationships
Communicate effectively with parents/carers using college systems/processes as appropriate
Make a positive contribution to the wider life and ethos of the College
Undertake any other duties as reasonably directed by line manager or SLT
Complete apprenticeship assignments and coursework to agreed deadlines
Personal Conduct
Be professional and maintain high standards of ethics and behaviour, within and outside College
Maintain confidentiality
Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your Apprenticeship: Level 3 Business Administrator Apprenticeship Standard
You will also develop the skills, knowledge and behaviours required to work within an office environment This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolioTraining Outcome:Upon successful completion of the apprenticeship, you will have a recognised Level 3 Business qualification.Employer Description:Notre Dame is a Catholic Sixth Form College with a strong ethos at its heart. Our aim is to offer a ‘World Class Catholic Education’ by providing the highest possible care, service,support and outcome for each student,member of staff and wider contacts. All staff are expected to uphold and contribute to the ethos of the College, which is what makes Notre Dame a special place to work. We welcome applications from all faiths.Working Hours :Monday to Friday - to be discussed at interview - Full-time post (not term-time only)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working,Initiative....Read more...
A broad range of accounting and finance tasks will be undertaken providing experience across our activities. Tasks at some point would include:
Processing purchase Ledger invoices
Supplier payments
Reconciling suppler statements
Maintaining supplier records
Sales invoicing
Credit control
Maintaining customer records
Processing company credit card statements
Processing staff expenses
Matching the bank feeds
Month-end journals
Dealing with intercompany management charges
Understanding the various accounting software in use
General admin, including a lot of ad-hoc duties, assisting the owners in both administration, finance and other duties, getting to really know the business, including:
Providing occasional cover on the telephone support
Training:You will undertake the “Accounts/Finance Assistant” Apprenticeship (an Intermediate Apprenticeship in Accounting), with full support from Accountancy Learning as part of their Flexible Apprenticeship Programme.
Assessment will be by an “End Point Assessment”, which will include the following two elements:
A Structured Interview. This will consist of 10 questions asked by an AAT Independent Assessor. It will last 60 minutes and will be performed remotely via the AAT on-line video portal. The questions will allowing you to to display the knowledge and experience you have obtained over your apprenticeship. You will build a Portfolio of reflections and product evidence that will be used to support your answers to these 10 questions.
An In-tray Test. This will be undertaken under exam conditions and will last 105 minutes. It will be based on what you have studied in your AAT Level 2 Certificate in Accounting.
Successful completion of the AAT (Level 2) Foundation Certificate in Accounting is a mandatory element of the Accounts / Finance Assistant Apprenticeship.
Your Apprenticeship will therefore include formal studies towards this qualification. It is anticipated that your apprenticeship duration will be for 15 months, although earlier completion is possible, provided the duration exceeds one year and a week.
You will receive support from both the employer, and the training provider, to complete and achieve your Apprenticeship and will be given time to study during the week on a day release basis.
As you are working towards a professional qualification, it is also expected that you will continue your studies outside of normal office hours.
As you learn more in both the office and in your studies your responsibilities, and the variety of tasks you undertake, are expected to increase.Training Outcome:We see this position as a stepping stone for an ambitious candidate to kick start their career in the accountancy profession or in business in generalEmployer Description:As Nissan dealers since 1992 we are responsible for one of the largest privately owned Nissan operational territories in the UK. We also represent Omoda Jaecoo and will be the opening new Chery and MG Dealership in August. Working from a highly equipped modern dealership you will be joining a team absolutely focussed on delivering a special customer experience for our highly valued clients. We build our employee culture on trust, growth and expertise. Whatever your skill set and whatever your background, you will be able to enhance and develop your expertise in a supportive and friendly environment.Working Hours :Monday to Friday from 8.30am to 5.30pm with day release to Accountancy learningSkills: IT skills,Attention to detail,Customer care skills,Accurate,Strong customer service ethos....Read more...
The Opportunity Hub UK is searching for a driven and ambitious Business Development Executive to join a well-established company within the PR sector. This Business Development Executive role offers a unique opportunity to combine lead generation with direct sales, playing a pivotal role in achieving ambitious monthly revenue targets. Here's what you'll be doing:Leverage a blend of inbound leads and innovative technology to identify new business opportunities, source potential clients, and acquire new customers within your designated sector.Become a brand ambassador, contacting senior PR and Communications professionals to introduce the company's services and establish valuable connections.Collaborate with the team to maintain a robust Customer Relationship Management (CRM) system, ensuring a well-organised pipeline.Act as a lead generation powerhouse, utilising your research and communication skills to identify and connect with prospective clients via email, phone, and video calls.Transition seamlessly between lead generation and direct sales, with a particular focus on promoting Software Services.Tailor presentations to each client's specific needs, highlighting key takeaways from consultations and showcasing the company's comprehensive service portfolio.Maintain meticulous records and generate insightful reports to provide accurate forecasts and track progress.Cultivate a robust pipeline of qualified leads to ensure a consistent flow of sales opportunities.Uphold the company's policies and procedures, actively contributing to achieving the company's mission and vision.Here are the skills you'll need:A minimum of 12 months' experience in B2B sales or lead generation, ideally within a consultative sales environment.Proven success in telephone lead generation and selling to B2B clients.A demonstrably strong track record in roles such as recruitment sales, publishing sales, or software/SaaS sales is highly desirable.Prior experience within a Media Intelligence or PR agency is a plus.Exceptional written and verbal communication skills, with the ability to tailor messaging to diverse audiences.A confident and persuasive approach, adept at negotiation and building rapport with potential clients.A keen analytical mind with a knack for problem-solving and strategic thinking.A genuine focus on customer needs, fostering positive and long-lasting relationships.The ability to make balanced decisions and prioritise effectively.A strong work ethic with a results-oriented mindset.Excellent command of the English language.A proficiency in report writing and presentation skills.Work Permissions: You must be legally entitled to work in the United Kingdom. Visa sponsorship is not available at this time. Here are the benefits of this job:Competitive base salary and a lucrative commission structure.Ample opportunities for professional development within a supportive and dynamic team.A hybrid work environment, offering a flexible balance between office days and remote working.The chance to be part of a global organisation with offices worldwide, with potential relocation opportunities for high performers.An engaging and stimulating sales environment that fosters a spirit of collaboration and celebrates success.The Business Development Executive role sits at the heart of a company's growth strategy. In this dynamic role, you'll gain invaluable experience in lead generation, sales techniques, and client relationship management, all while making a significant contribution to the company's ongoing success. This role provides a springboard for a rewarding career within the exciting world of PR. Are you ready to take the next step? If you're a self-motivated and target-driven individual with a passion for B2B sales, we encourage you to apply!....Read more...
Comprehensively understands the product range of the business unit to proactively maximise all sales opportunities and to provide advice on products and suitable alternatives to the customer
Has the ability to provide information and advice on key initiatives happening in the business unit, which will support the customer, such as website developments or e-commerce activities
Responds to and deals with issues relating to orders and deliveries from customers effectively to minimise the effect on the customer and cost to the business, by dealing with queries as quickly as possible, maintaining a helpful and friendly approach, avoiding repeat calls for the same issue
Develops effective relationships with existing customers by promoting products and services and promotions within business unit where applicable
Manage customer concerns process applicable to business unit in line with local business procedures
Utilises Management Information systems to properly understand customers’ terms and conditions where applicable
Operate effectively and efficiently within current policies and KPI targets relating to call handling, despatch, complaint handling, email enquiries and telephone responses
Process order quotations including freight costing and follow up
Liaising with internal and external departments to ensure that orders are swiftly processed and dispatched
Deals with returns and credits in a timely manner
Provide effective support to the Sales teams, Marketing, Product Management and any other key functions applicable within the business unit and other group companies as required
Participate in specific projects and improvement activities as required and directed by Management
Understand, proactively embrace and positively act in accordance with our core values and beliefs; empowerment, innovation and integrity and consistently demonstrate the associated behaviours
Understand, proactively embrace and positively act in accordance with our code of conduct
Ensure completion of all relevant compliance training and procedures
Assist with on-boarding of new staff into the business by helping with Training and providing information and assistance
Help and assist other team members, even outside of own individual tasks
Take pro-active responsibility for the improvement of KPI’s by providing data to Management and actions plans for improvement
To be responsible for the health, safety and welfare of self and colleagues in accordance with group and local EHS procedures
Training:
Customer service practitioner Level 2 apprenticeship standard
Weekly off the job training
Blended learning sessions with assessor coach
Functional skills if required
Training Outcome:
The opportunity to progress to other roles and areas of the organisation
Employer Description:Abloy is the UK’s leading expert on high quality door locking and functionality, with a rich heritage in producing the world’s most trusted access control hardware. As a pioneer in the industry with a history of innovation, Abloy offers solutions that are secure, robust, easy to use and feature the latest technological developments.
The Abloy product range has for many years included the ultimate patented, high-performance electric locks, strikes, cylinders and padlocks. In recent years this has been substantially expanded with innovative, market leading electromechanical and digital systems such as CLIQ®, Incedo™ Business, Aperio®and SMARTair™, to create an extensive, compliant access control range.
Abloy’s comprehensive portfolio of locking solutions meets virtually any requirements, providing flexible, scalable and compliant security, including access control systems designed to help control the movement of people in a wide range of building types and applications.
As a trusted partner and first-class service provider, Abloy satisfies customers who demand the highest level of security, resilience, reliability and convenience, with the capability to offer a complete security solution - from initial surveys and fact finding, to assessments, planning and specification.
You’ll find Abloy staff friendly, knowledgeable and willing to put in that extra commitment to specify the right solution for your needs.
The world around us is changing rapidly, so Abloy continuously invests, innovates and develops new products and technology to meet the current and future needs of the market, which puts the brand at the forefront of access control and locking security.
Abloy UK is fully owned by ASSA ABLOY, the global leader in total door opening solutions. From locks to security doors, entrance automation and access control systems, ASSA ABLOY has an annual turnover of €6 billion and employs approximately 44,000 people worldwide.Working Hours :Monday to Friday 8.30am - 5.00pm with half hour lunch but hours will vary on other weeks Monday, Thursday and Friday 8.30am - 3.30pm - to be confirmed upon startSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Part-Time, Seasonal (ASAP-October) Wage & Pay Grade (PG100): $24.95 + 10% in lieu of benefits and vacation.Date Posted: June 20, 2025Who are we...The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community. As part of the Sales and Marketing team, the Group Sales Representative will administrate the PNE’s group sales bookings across Playland, the Fair, Fright Nights, Winter Fair and Year-Round Events. Our ideal candidate is someone who is highly organized, guest focused, and is able provide the best service to our external clients and staff. Why join our Team?
Exhilarating and fun-loving culture.Flexible work environment.Innovates in both concept and process.Thrives and promotes a fast-paced sales & marketing culture.Collaborates with all departments in a positive and proactive way.Proud to be a part of the growth of one of Vancouver’s most iconic institutions.Proud to be ranked in the top 20 as one of BC’s most loved brands – BC Business 2019.
What will you do this year?As the Group Sales Representative, the duties for this position include but are not limited to:
Develop new business through sales prospecting, cold calling, and referrals.Maintain superior knowledge of relevant PNE events and group sales offerings.Maintain a large database of approximately 2500 clients and update customer database with information from generated leads.Assist with the administration and execution of several Group Sales programs including, Amusement Park Science Days, School Year End Parties, Birthday Parties, Corporate BBQs, miscellaneous groups, and online ticketing.Manage Group Sales inquiries via telephone and email.Prepare letters, reports, deposit requests and special event contracts as required.Assist with training Call Centre staff on department procedures and processes. Maintain client confidentiality for client records and files.Perform and assist with other related duties and tasks as required by Department Manager.
What else?
Must have successful completion of Grade 12.1- or 2-years Business Administrative Certification, Hospitality program or any other relevant discipline OR; an equivalent combination of education and experience.Preferred to have 2 years of experience in sales, telemarketing and/or customer service.Preferred to have previous work experience in an administrative capacity within an office setting.Must have strong computer skills and be proficient with Microsoft Office; experience using a CRM also considered an asset.Preferred to have experience cold calling and/or prospecting for new clients.Excellent communications & interpersonal skills to establish working relationships with clients and encourage repeat business.Superior time management and multitasking skills, and the ability to prioritize tasks with minimal supervision.Excellent organizational skills and the ability to provide timely and high-quality service to clients while managing a diverse workload.Previous experience supervising or training is considered an asset. Successful candidates must undergo a Criminal Record Check.
Who are you?
Results-orientedEnergeticCommitted to striving for excellenceSelf-starterCreative and collaborative team player
Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca....Read more...
Dentist Jobs in Hastings, New Zealand. ZEST Dental Recruitment working in partnership with an established private dental practice is seeking to recruit a Dentist.
Private / Independent Dental Practice
Dentist (full or part-time available)
Hastings, New Zealand
A bustling small city with a relaxed atmosphere, a unique charm, and plenty to do
Superb remuneration package, high earnings
Clinical freedom
Excellent equipment, state-of-the-art technology
Reference: DW6652
An established and exceptionally busy general dental practice is seeking an experienced dentist to join their team. This flexible opportunity is suitable for those interested in full-time, part-time, or locum positions.
About the Practice and Role:This modern and well-equipped practice is dedicated to providing high-quality care to a diverse patient base.
Flexible Hours: Work 4–5 days per week, negotiable. Full-time hours are Monday to Friday, 9:00 AM to 5:00 PM, with one late-night shift and a half-day Saturday or Sunday.
Thriving Patient Base: The practice maintains a high volume of patients, ensuring a full and healthy appointment book.
State-of-the-Art Facilities: Equipped with new dental chairs, digital x-rays, surgical motor, sedation equipment, implant tools, a Trios scanner, and a Sirona CBCT (OPG installation pending).
Diverse Treatment Offerings: General and emergency dentistry, sedation, implants, crown and bridge, and surgical extractions.
Competitive Remuneration: 40% commission on the first $450,000 in revenue, with incremental increases thereafter. Potential relocation/sign-on bonuses and CPD allowance are also available.
Support and Development: Hands-on mentoring provided for treatment planning, communication, and clinical skills. New team members are supported with a structured induction process.
About the Candidate:The ideal candidate will have a strong clinical background and a patient-focused approach to dentistry.
Experience: At least 3+ years of clinical experience in a similar role.
Skills: Proficiency in all aspects of general dentistry is essential. Experience and interest in endodontics, oral surgery, or CEREC technology are advantageous.
Confidence in Surgical Extractions: Comfortable managing complex procedures.
Patient Care: Passionate about delivering exceptional service and building strong patient relationships.
Communication: Excellent interpersonal and communication skills, with the ability to confidently discuss and plan treatments.
This is an outstanding opportunity for a dentist to thrive in a dynamic and supportive environment, with access to cutting-edge technology and mentoring. Whether you’re looking for a full or part-time position or even a short-term role, this practice offers the flexibility and support to suit your needs.
About the region: The Hastings District takes in a large and diverse area, and is the engine room of the regional economy. The city centre has an evolving enclave of open spaces to chill out alongside a growing number of restaurants, cafes and bars and the wider Hastings region is overflowing with world-class wineries. https://www.newzealand.com/nz/hastings/https://www.hawkesbaynz.com/plan-your-stay/our-neighbourhoods/hastings-district/
Successful candidates will be DCNZ registered or have qualified from New Zealand, Australia, the UK, or Ireland. If you are not already DCNZ registered, or not qualified from one of the above countries, please check with DCNZ to check your eligibility. For further information regarding this position, confidential enquiries can be made by submitting your CV to ZEST Dental.
Zest Dental has been helping dentists and dental practices in the UK, New Zealand, and Australia to find their perfect job match since 2006.
Contact: Darran WalentaEmail: Telephone: UK: +44 114 238 1729 | AU: +61 730 534 271....Read more...
The Human Resources Apprentice is expected to perform all responsibilities with a commitment to providing superior service to the Firm’s attorneys, advisors and staff, and maintaining an atmosphere of teamwork and continuous improvement. Above all, the Human Resources Apprentice must fulfil the needs of the Firm in a manner that is consistent with the Firm’s Core Values.
Essential Job Functions
Provides general administrative support to the Human Resources Department. Answers and directs telephone calls, takes and relays messages. Prepares correspondence, spreadsheets, forms and other documents and proofreads to ensure accuracy; makes meeting and conference call arrangements and may coordinate travel arrangements as necessary; maintains assigned department files and records and ensures compliance with Firm policy and regulations.
Answers a variety of departmental inquiries and serves as a liaison between the HR department and the Firm’s employees.
Responsibility for maintaining and updating the Human Resources employee database for the Firm’s London and International offices.
Ensures all HR administration is processed in an accurate and timely fashion.
Responsible for the administration for new support staff and legal hires via the firm’s onboarding system – Akin Pathways. Assists in preparing and sending offer letters, organising background checks and references, preparing induction schedules and new joiner packs and processing new hire paperwork. Accurately enters new hire information into the HRIS database. Creates and maintains new joiner files.
Records probation periods and schedules review meetings. Prepares follow up paperwork.
Responsible for leaver related administration for support and legal staff.
Assists in recording and maintaining holiday and sickness records for the International offices.
Coordinates and schedules interviews for new support staff hires, reserves rooms and any conference equipment as required. Logs CVs into the recruitment database and keeps it maintained.
Processes all invoices that come in to the department following Firm accounting procedures. Processes expenses as requested for the Human Resources Department.
Prepares paperwork for the annual and mid-term staff evaluation processes and completes follow up letters using a mail merge.
Ensures any HR payroll changes are documented and forwarded to payroll in a timely manner to meet internal and external payroll deadlines.
Works on special HR related projects. Provides support and backup to other department personnel as needed.
Maintains knowledge of the Firm’s human resources policies and procedures.
Assumes responsibility for maintaining the highest level of confidentiality.
Assumes additional responsibilities and ad-hoc tasks as requested.
Benefits;
Private Medical and Travel Insurance
Dental Insurance
Life Assurance, Income Protection and Critical Illness Insurance
Fitness and Wellbeing Reimbursement
Discounted Gym Benefits
Annual Eye Care
Employee Assistance Programme and On-site Mental Health Services
Cycle Scheme
Season Ticket Loan
Pension Scheme (7.5% Employer Contribution)
Paid Overtime
Discretionary Performance Based Bonus
Mortgage Corporate Scheme
MBL Seminar Access
LinkedIn Learning Access
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 15 month apprenticeship you will have gained your HR Support Level 3 Apprenticeship.Training Outcome:Possibility of a full time role after the completion of the apprenticeshipEmployer Description:Akin Gump Strauss Hauer & Feld LLP is a global law firm that provides a wide range of legal services to clients across various industries. Key practice areas include financial restructuring, corporate transactions, private equity, energy, and international trade, among other areas. There are 17 offices globally, and Washington D.C. is the headquarters. London is the largest international offices with 280 employees. This role will also have an international scope. The London HR team supports 6 other international offices across the Middle East, Asia and Europe.Working Hours :Monday-Friday(09:30-17:30)Skills: Communication skills,Attention to detail,Organisation skills....Read more...