There are several jobs that could potentially arise through working this role, such as:
General administration duties:
Answering telephone calls
Taking messages or transferring calls to the appropriate staff member
Monitoring emails
Document scanning
Stock monitoring - clinical and non-clinical
Learning our clinical systems and once trained completing day-to-day tasks using this - such as booking appointments, clearing tasks, etc.
Working in the Basildon Surgery on reception. Booking appointments and dealing with patients face to face.
Please be advised that the above is an outline only and is not definitive or restrictive in anyway.Training:
You will achieve the Level 3 Business Administration Apprenticeship Standard
There are workshops that you will need to attend via Teams
You will have a mentor who will deliver one-to-one teaching and learning
In-house training will be given to support the specifics of the role
Training Outcome:There will be opportunities for ongoing development and progression upon completion of the Apprenticeship for the right candidate.Employer Description:Our Health Mission
Our experienced medical professionals put your healing needs first. We are proud to provide a high quality level of customer service, medical experience, and commitment to health and wellness to all our patients. Our goal is to improve your health and wellbeing, and we aim to do this through integration with other health care providers and accessing services within the healthcare sector required to meet individual patient needs.
Experience and Professionalism
With years of experience, our medical team will assess you and create a custom treatment plan that's right for you. We understand the importance of educating you on the most effective ways to take care of your body, so that you can heal quickly and prevent future occurrences.
Physicians Who Care
Not only will our doctors treat your existing conditions, we also work to prevent pain and illness from occurring. We strive to help you improve your quality of life, achieve your wellness goals, and heal your body to live your best life possible.
Our Values
Our work will be guided by our beliefs and commitments to:
Inclusiveness – we have a duty to provide a healthcare service to all patients, we value diversity and are committed to equality
Quality – we strive for excellence through continuous improvement, training, and feedback.
Respect – we build feelings of trust, safety and wellbeing with both patients and colleagues.
Accountability – we are all responsible for our words, actions, and results. We value everyone and treat people with dignity and professionalism.
Teamwork – we achieve more and gain better results when we all work together.
Our focus is on Patient Care
We have been at the forefront of Urgent Care since 2015. We’ve grown from a small group of GP's to an organisation serving over 5 million patients. We have diversified to provide many different healthcare services. We have Treatment Centres in a wide range of areas in the East of England which enables us to serve a broad range of patients.
Our Partners
Collaboration with Commissioning Groups ands other Healthcare Providers gives us the ability to provide the best quality service and deliver positive patient outcomes in all we do. We are committed to giving the greatest care possible for the local communities we serve.Working Hours :Monday - Friday: 9.00am - 5.00pm (30-minutes for lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
An exciting new job opportunity has arisen for a committed Senior Carer to work in an exceptional care home based in the Hastings, East Sussex area. You will be working for one of UK’s leading healthcare providers
This is a charming purpose-built residential home provides high-quality residential care in a loving and friendly environment
**To be considered for this position you must hold an NVQ/QCF Level 2 in Health & Social Care**
As the Senior Carer your key duties include:
Help to ensure that all care, domestic and kitchen staff contributes to the best of their ability to the efficient running of the Home and the creation of the right atmosphere
Assist residents with their personal care needs
Answer call bells, emergency bells, the door and the telephone: greet visitors
Ensure the healthcare needs of the residents are met by liaising with GP’s District Nurses, Chiropodists etc.
Assist in the care of residents who are unwell or dying
Promote mental and physical activities for residents through the key worker system: by talking to them, taking them out and sharing with them in activities such as reading, writing, hobbies and recreations
Help with the completion of Plans of Care for residents, new residents and help with resident reviews
The following skills and experience would be preferred and beneficial for the role:
An understanding of the needs of residents
Proven ability and experience in safe administration of medication
Importance of confidentiality
Experience of providing care
Able to provide personal care in a dignified manner, and train others on care duties
Able to demonstrate a genuine desire to work in the care sector
Approach work with a flexible attitude, open to taking on new challenges
The successful Senior Carer will receive an excellent salary up to £14.49 per hour and the annual salary is up to £27,125.28 per annum. This exciting position is a permanent full time role for 36 hours a week on days. In return for your hard work and commitment you will receive the following generous benefits:
28 days paid holiday FTE (Including Bank Holidays)
Paid breaks
Overtime Incentive scheme
Company pension scheme – Employers contribution matched up to 6%
2 x Salary Death in Service benefit
Length of Service Awards at 5, 10,20,30,40 and 50 year
Voluntary Lifestyle Benefits through the Hapi App
Cycle to work scheme
Access to Employee Assistance Programme (EAP) and Wellbeing Thrive App
Refer a Friend scheme (you can earn up to £300 per referral)
Free learning and development – Opportunities to undertake RQF level qualifications with endorsed Skills for Care provider
Free DBS
Reference ID: 7017
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Provide Front Desk support to customers and the public
Utilising our clients computer systems and manual documentation
Deal with Mail, Emails and telephone requests and instructions from/to members
Maintain systems including the IT system, banking system and other manual filing systems
Process deposits, withdrawal, transfers and cash reconciliations
Prepare and process Payroll Savings Systems, weekly, four weekly and monthly
Utilise and maintain the data input to the BACS/banking systems
Ensure income and expenditure is correctly accounted for in line with legislative requirements and our policies and procedures
Process Member applications and terminations
Process initial stages of Loan Applications
To assist the Operational and Assistant Manager to organise, deliver and participate in promotion and training events
Ensure that stationery and other office requisites levels are maintained to ensure continuous service delivery
Promote continuous improvement by
Maintaining knowledge of relevant guidance
Ensure quality and consistency of financial information
Promoting governance and risk management awareness and the maximising of resources to improve value for money
To carry out any other office duties that are required by management
Training:
No weekly release day into college
5 days per week in the workplace
6 hours 'off the job' every week for shadowing colleagues, specific training or writing of assignments
Assessor/skills coach will visit the work place every 4-6 weeks
Training Outcome:1. Role Advancement: Progressing to a full Member Services Assistant and other senior roles within the organisation
2. Skill Enhancement: Development of professional skills in financial services and customer relations
3. Educational Opportunities: Access to training programmes and potentially further education in finance or related fields
4. Diverse Career Paths: Exposure to various departments, leading to a broad range of career paths within BDCU
5. Leadership Potential: Long-term potential to grow into supervisory or management positions
6. Industry Network: Building connections within the financial services sector for future opportunities
7. Personal and Professional Growth: Gaining valuable experience and knowledge for personal financial understanding and career developmentEmployer Description:Bradford District Credit Union (BDCU) is a progressive non-profit ethical community bank owned by its members. With 10,000 members, we take pride in our 30 years of dedicated service. As a rapidly growing organisation, we serve as a community development hub by leading on innovate projects and events, collaborating with various partners to offer community and commercial projects aimed at fostering a savings culture.
At BDCU, we provide a "Faith Friendly" alternative to high street banks, predatory lenders, and costly money lenders. Our primary focus is to encourage savings through a range of accounts, including savings accounts and junior savings accounts. Additionally, we offer loans to our members and individuals in need of financial support. We extend our services to companies as well, providing savings and loan options to their staff, promoting safe and responsible financial practices.Working Hours :37 hours a week
Monday to Thursday
8.30am to 4.30pm
Fridays
8.30am to 4.00pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Financial Awareness,Time Management,Enthusiasm,Dependable,Honesty....Read more...
To provide a full range of administrative and technical support within the Electoral Services Section in the work of compiling and maintaining the registers of electors, administering elections and referendums, and other electoral matters.
MAIN DUTIES AND RESPONSIBILITIES:
To work independently and as a team member, to develop administrative and practical support skills providing a high level of accuracy for administrative responsibilities.
To assist in the accurate compilation and alteration of registers of electors in accordance with statutory provisions and local procedures.
To assist in the administration of elections and referendums necessary for their efficient, effective and lawful organisation.
To process applications for voter registration, absent voting and special category registrations.
To help maintain election and registration staff databases.
To help in the preparation of equipment, stationery and other documentation for all aspects of electoral services work.
To deal with standard inquiries in person, by telephone and by e-mail, and draft written responses to the public and other bodies giving information, advice and guidance on electoral matters.
To assist in the organisation of the distribution and sale of information and data from the registers and election documents and the accounting of income.
To process data provided from other council departments in order to proactively identify electors who are entitled to register to vote.
To attend meetings and working groups as directed by the Electoral Services Manager.
With support of management, keep abreast of changes in electoral law and practice; changes due to electoral reviews and service developments, and be fully involved in the implementation of necessary changes.
To be aware of the high standard of data quality expected in the council, and to maintain an accurate and full written record of activity as required by the line manager, passing records on for data recording/input within the agreed timescales.
To ensure that Corporate and Departmental health and safety policies are implemented at all times and to raise any concerns regarding their operation, or any other health and safety matters with the Electoral Services Manager.
To undertake all duties and interactions with customers and employees fairly, without unlawful discrimination and with due regard to the Council’s Diversity and Equality in Employment and Service Delivery policies.
To ensure that duties are undertaken with due regard to; and compliance with the Data Protection Act and other related legislation.
To undertake any other reasonable duties as requested by management.
Training:
Level 3 Business Administrator apprenticeship
Flexible online learning
A combination of live webinars, self study, learning journals and online modules
Training Outcome:This role may be a gateway to further career opportunities, such as management or senior support roles.Employer Description:The London Borough of Merton Council, located in South West London, is dedicated to serving a diverse and vibrant community, offering innovative public services and fostering sustainable development. Join a forward-thinking council committed to excellence, inclusivity, and the well-being of its residents.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working....Read more...
Successfully obtain a place at the University of Wolverhampton Environmental Health (Apprenticeship) BSc (Honours) course commencing September 2025 and undertake the programme of study over the full four years of the degree, which is delivered via a mix of taught and independent learning.On days when there are not taught classes at the university, undertake work in the Environmental Health teams, building on the taught knowledge of the degree to develop the practical skills of an EHP. This will cover all aspects of environmental health.Assist and support other members of the environmental health teams to deliver services, including food safety, health and safety at work, public health, housing and pollution, depending on the relevant stage of knowledge and experience and subject to the service requirements.Assist officers with and progress to undertake independently, proactive inspections, compliance visits, investigations, surveys, sampling and interventions in commercial and domestic premises and the wider environment, as directed by other officers.As knowledge and competence develop, undertake a case load of reactive work, including responding to and investigating complaints, as well as proactive project work and educational activities where required. In all cases, responding within the corporate timescales, keeping relevant parties informed and maintaining up-to-date case records.Analyse and interpret data and information and implement decisions on a broad range of activities across the service area, as directed by other officers.As knowledge and competence develops, communicate with residents and businesses to advise them on the relevant legal provisions and best practice recommendations for environmental health issues, using a variety of methods including face-to-face, via telephone, email and in writing.As knowledge and competence develop, liaise with other services such as Planning,Legal and Licensing to promote compliance and achieve improved outcomes for businesses and residents.Support officers to carry out enforcement duties, including collation and collection of evidence, preparing reports, drafting formal notices, and preparing cases for prosecution in the Magistrates’ Court and attending court as a witness in line with our enforcement policy.Work outside normal office hours, when necessary, for the effective performance of duties. This will include independent study and completion of all courses and assessed work, as required for the degree programme.Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:Environmenatl Health Officer is the desired outcome upon sucessful completion.Employer Description:Coventry is a city that is changing fast and we’re looking for skilled people to join our team and help take us into a bright new future. We are a city that is going places with an inspiring, world-famous history and exciting times ahead. A great place to live and work and it’s getting even better - and having the right infrastructure is vital. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles.
That’s why we are looking for people who are passionate, dedicated people who, like us, are determined to make real, positive change to Coventry.Working Hours :Typically Monday to Friday office hours. Work outside normal office hours, when necessary, for the effective performance of
duties.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work.
Duties:
Meeting and greeting customers
Answering telephone calls
Taking and assisting customer questions and queries
Selling products and service to meet customer needs
Administrative duties
Marketing instore and on social media
Assisting with customer events
Team meetings and on and off-the-job-training
Our people are always at the heart of everything we do
We offer travel consultant training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important
Of course, it's not all about work. We’re very sociable and there are always lots of team nights-out and company parties
Plus, there are opportunities to travel abroad on educational trips
All elements involved in being a travel consultant will be covered.
The successful apprentice will gradually take on more tasks and responsibilities as they progress and develop in their role
Training:Level 3 Travel Consultant Apprenticeship Standard:
A fully embedded induction programme delivered by the employer and training provider
Allocation of a training provider coach/tutor who will visit you in the workplace on a regular basis
Off-the-job education, training and online learning provided by the provider at one of our training centres or at the employer’s premises
On-the-job training delivered by the employer
Quarterly formal progress review meetings with the providers' coach/tutor and employerThe Apprenticeship Structure:
The Learning Journey – this incorporates the skills, knowledge and behaviours that are essential to the role, employer, and industry
It covers the coaching and mentoring elements of the programme, delivery of the functional skills if required and, where necessary, any additional support to the apprentice
Specific technical knowledge and skills training is provided by the employer
During the learning journey, apprentices will produce a portfolio of evidence to demonstrate they have developed the skills, knowledge and behaviours needed for the role and this portfolio will support the end-point assessment
The training and development delivered by the employer and provider will ensure the apprentice has developed the skills, knowledge, and behaviours to be able to complete their end-point assessment
Training Outcome:To become a valued member of the Hays Travel team. Employer Description:Johnathan Cresswell Travel LTD have a franchise agreement with Hays Travel, the UK's largest travel agency. We work closely providing excellent customer service along with products and services that exceed our customers’ needs. We take pride in delivering first class support and training, to enable them to reach their full potential.Working Hours :Monday - Saturday, 09:00 - 17:00, with a day off during the week, which is changeable.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative,Motivated,Enthusiastic,Willing to learn,Friendly....Read more...
Good communication is very important for this role. You will be working closely with and supporting different teams within the business whilst working towards an Advanced Level 3 Business Administration qualification. For the right apprentice, this role will lead to a permanent position.
With the aim to develop and have more responsibility during your apprenticeship, the role will include some of the following areas:
Answering the telephone
Range of general administration tasks
Using Microsoft Packages, in particular Word and Excel and Outlook
Use of our own CRM software
Data checking and inputting
Data analysing and reporting
Sales invoices
Assisting all members of the team as and when required
Ensuring that the policies of the company are observed, and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation to meet the overall business objectives. Full training will be given.Training:The successful candidate will be enrolled on the Level 3 Business Administrator Standard, which is equivalent to 2 A Levels - delivered online.
As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills maths and English if required
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:Great prospects to grow with the company and for progression to a full-time position for the right candidate.Employer Description:Manufacturers & Importers operating in the Food service Sector.
Coptrin is an independent, family run business which has been operating within the Food Service sector since our inception in 1981. With over 35 years’ experience in the industry, Coptrin have acquired an abundance of knowledge in the manufacture and sourcing of the highest quality catering disposables, at the most competitive prices. In addition to our extensive ‘off the shelf’ product range, Coptrin specialise in custom branded food and drink packaging. Designed to your exact specification, your brand is sure to get the attention it deserves. Our packaging is designed for use across a multitude of industries within the food and drink sector where brand promotion plays a significant role in business success. Our extensive range of printed products are the perfect solution for your food and drink packaging needs.Working Hours :Monday - Friday, 9.00am - 5.00pm with 1-hour for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
This role is ideal for a school/college leaver or someone who may have some basic experience of administration but would like to gain more experience and receive training via the apprenticeship programme.
The applicant will be required to work between two teams within the company. Supporting the architectural and surveying team, attending site visits with Senior members of the team to prepare minutes to meet court deadlines. Due to the confidential nature of the type of work you will be dealing with it will be important to be office-based, with the opportunity for working from home, in time.
Role and Responsibilities
Answering telephone and e-mails in a professional and timely manner
Delivering high levels of customer service in a friendly and professional way
Filing both paper and electronic files regularly
Keeping spreadsheets up to date
Liaising with internal departments
Inventory of stock, i.e., stationery and other items required for the office
Assist any visitors to the office
Occasionally visiting construction sites
Typing up minutes of meetings
Typing up reports
Projects positivity, enthusiasm for the role and professionalism
Verbal and written communication skills in line with data protection regulations
Assisting members of the team as and when required
Dealing with requests for information
Ensuring that the Policies of the company are observed and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality
As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows:
Attend and be punctual for all induction sessions, lessons and work-based training/support sessions
Complete all required assignments by the required timeline
Build up your portfolio of evidence on-going during your apprenticeship programme
Access support from your tutor/assessor and manager when required
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:Overview of Customer Service Apprenticeship Standard
The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Your core responsibility will be to provide a high-quality service to customers.
The standard covers the following:
Knowledge
Knowing your customers
Understanding the organisation
Meeting regulations and legislation
Systems and resources
Your role and responsibility
Customer experience
Product and service knowledge
Skills
Interpersonal skills
Communication
Influencing skills
Personal organisation
Dealing with customer conflict and challenge
Behaviours / Attitude
Developing self
Being open to feedback
Team working
Equality – treating all customers as individuals
Presentation – dress code, professional language
“Right first time”
Training Outcome:
Great prospects for progression to a permanent role for the right candidate, and further progression through future training
Employer Description:France + Associates are an award-winning chartered architectural practice who specialise in inclusive design. Our expert team provide architectural solutions for people with life changing injuries, enabling them through design. We offer substantial practical experience and specialist knowledge of designing homes for people living with a disability. We act as expert witnesses, assessing the suitability of property for those with a disability, and provide accommodation reports for litigation purposes. By working collaboratively with clients and their advisors, we deliver creative and logical solutions to the built environment.Working Hours :Monday to Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Excellent Attendance,Excellent Timekeeping....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
Responsible for ensuring that all shipping and receiving documents are completed accurately and in a timely fashion.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Assure orders and shipping quantities match picking documents through careful audit of said documents. Work with Plant Operations, Customer Service and Purchasing to resolve allocation discrepancies. Help with or complete special projects at the discretion of the Distribution Services Manager. Ensure good security processes are followed with regard to the CTPAT (driver and visitor sign in). Answer/route all telephone calls in a polite manner, taking messages and routing to proper individual in a timely manner. Assists & evaluates needs with shipping points, services, weights & freight permits, and other information needed. Initiates, answers & documents tracer inquiries when requested via email and/or fax. Maintains shipping stations are in working order and stock with materials Notifies consignee of shipment arrival and coordinates shipment information to other offices and/or agents. Arranges for movement of freight to consignee/agent & updates the system with information. Route Shuttle Drivers to maximize the efficiency of moving the Production stock to the DC. Processes necessary invoices to appropriate office for payment. Enter data pertaining to domestic and international shipments into the company's ERP system and into the shipping systems of commercial freight carriers Monitor the supply of packaging materials and requisition additional supplies as required Confirm physical shipment of goods and facilitate tracking of packages Identify errors on packing lists & invoices and correct them In conjunction with senior supervisor will be responsible for all outbound freight to comply with warehouse operations. Using ERP System, prepare accurate bills of lading for outbound freight. Ensure that drivers depart with appropriate paperwork. Ensure the accuracy of all shipping documents by strict adherence to standard operating procedures. Gather, enter into warehouse management system and maintain all data and records relative to shipping and receiving activities. Complete necessary management reports as required. Responsible reporting Cycle Counts to Distribution Services Manager as required by identified Cycle Count Program. Act as Back up to Nistevo Specialist as necessary. All other duties as assigned by immediate Supervisor(s).
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Dentist Jobs in Coffs Harbour, NSW, Australia. Four-surgery private practice, high-end equipment, superb earning potential, Visa approved, superb practice providing great support and professional development. ZEST Dental Recruitment working in partnership with an established high-spec dental practice is seeking to recruit a General Dentist.
Dentist
Coffs Harbour, NSW, Australia
2 hours to Byron Bay
Visa approved
Superb remuneration package, high earnings
30 years established practice
Clinical freedom
State-of-the-art equipment including: OPG, HD cameras, 3Shape intraoral scanners, and CAD/CAM systems
Superb support and professional development with ongoing access to CPD, courses, and training
Reference: DW6669
A dedicated dentist is sought to join a dynamic and well-established dental practice in Coffs Harbour. With over 30 years of service to the local community, the practice provides comprehensive dental care, including general check-ups, wisdom tooth removals, fillings, cosmetic dentistry, orthodontics, and implants. The successful candidate will become part of a friendly, supportive team known for its excellent work ethic, long-term patient relationships, and strong community reputation. The role offers the opportunity to work alongside experienced clinicians and skilled dental assistants, supported by state-of-the-art technology such as OPG, HD cameras, 3Shape intraoral scanners, and CAD/CAM systems.The successful candidate will enjoy stepping into a busy, well-established four-surgery clinic along with friendly and supportive practice support staff. Coffs Harbour, NSW offers a fantastic, community-based lifestyle.
"Coffs Harbour is a city on the north coast of New South Wales, Australia. It’s known for its beaches and the Big Banana monument and amusement park. In the waters off Coffs Harbour Marina is the Solitary Islands Marine Park, home to abundant wildlife, seasonal whales and coral reefs. Just east is the Muttonbird Island Nature Reserve." Successful candidates will be AHPRA registered, or have qualified from Australia, UK, Ireland, or Canada*, or be registered in or qualified from New Zealand, or you will have undertaken the ADC examination. For further information regarding this dentist position, confidential enquiries can be made by submitting your CV to ZEST Dental. All applications and enquiries will be treated in the strictest of confidence.
Zest Dental has been helping dentists and dental practices in Australia, the UK, and New Zealand to find their perfect job match since 2006.
Contact: Darran WalentaEmail: Telephone: UK: +44 114 238 1729 | AU: +61 730 534 271....Read more...
We are seeking to recruit a positive, ambitious apprentice to join our busy clerking team as a Junior Clerk.
You will work primarily with the Criminal Clerking Team, assisting in the management of each Criminal Barrister’s practice.
You will, with progress, be expected to also assist the Civil and Family Clerking Team.
Duties to include:
Assist with incoming communications via post, e-mail and telephone
Assist with the entering of new case details
Assist with the monitoring of criminal court lists
Assist Senior Clerks and/or Head of Clerking in ensuring the daily diary is correct
Liaise with Instructing Solicitors, Crown Prosecution Service and Court Staff to ensure appropriate and fair allocation & distribution of work amongst the Criminal Team
Ensure case papers for diarised cases are received and available for Court Hearings/Conferences
Distribution of case documents via our case management system, LEX, DCS, egress etc for all returned cases
Assist in any additional administration duties as required or requested by other clerks or members of chambers
Seek to progress to other administration tasks, including Fee Billing, in discussion with the Practice Director and Managers
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 business administration qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach, who will be available for support
You receive 20% off the job training during this apprenticeship which is included in your weekly working hours
Training Outcome:There are hundreds of Barrister’s Chambers across the country. Starting at the bottom is the traditional route and some of the most successful clerks in the UK did this. As much as we are seeking to develop our staff to continue the success of our chambers, many doors are opened whilst “learning the ropes”!Employer Description:Barristers Chambers. 43 Self Employed Barristers whose practices are dealt with by a team of clerks and administrators. The Barrister practice if Criminal, Civil & Family Law in courts across the East Midlands and beyond.Working Hours :Monday – Friday 9:00 – 18:00
1 hour lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Timekeeping skills....Read more...
The range of duties is broad and varies depending on the post, but may include the following:
Taking in and handing out prescriptions dispensing prescriptions
Using computer systems to generate stock lists and labels
Helping to maintain stock levels
Ordering items for use within a department
Receiving, loading, unloading incoming goods from wholesalers, manufacturers and elsewhere
Delivering pharmaceuticals and other goods to sites within a pharmacy department, and wards/departments/clinical areas
Selling over the counter medicines
Answering queries on the supply and availability of medicines
Responding to telephone and face to face enquiries of a routine nature from patients and customers
Bringing any problems identified or queries raised to the attention of pharmacists or pharmacy technicians
Pre-packing, assembling and labelling medicines
Assisting with the manufacture of medicines
Preparing medicines 'aseptically' (preparing medicines in a very clean environment using special techniques)
Ensuring that health and safety requirements are met
Most common daily duties are as follows:
Scanning and labelling prescriptions
Bagging patient prescriptions
Stock replenishment
Stock rotation
Serving customers
General housekeeping
Training:
Level 2 Pharmacy Assistant Apprenticeship Standard qualification
How training will be delivered is to be confirmed
Training Outcome:
Full-time position may be available for the right candidate
The opportunity to progress onto your Level 3 Pharmacy Technician Apprenticeship may also be available
Employer Description:We are seeking to recruit a new member to join our dispensing team in our innovative small team of qualified professionals, as an Apprentice Pharmacy Assistant. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualification.Delivery of customer service Working week Shifts to be confirmed What will the apprentice be doing? Dispensing of medication to patients Over counter sales of non-prescription medication Check and monitor prescription slips Health & Safety Responsibility Observing COVID Restrictions and Guidelines Use of Patient Record Systems and use of smart card Data Entry relating to medication Labelling and Dispensing Accuracy and Attention to detail Numerate Working within a team environment Liaison with Doctors surgery and health professionalsWorking Hours :Shifts to be confirmed during interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
The range of duties is broad and varies depending on the post, but may include the following:
Taking in and handing out prescriptions dispensing prescriptions
Using computer systems to generate stock lists and labels
Helping to maintain stock levels
Ordering items for use within a department
Receiving, loading, unloading incoming goods from wholesalers, manufacturers and elsewhere
Delivering pharmaceuticals and other goods to sites within a pharmacy department, and wards/departments/clinical areas
Selling over the counter medicines
Answering queries on the supply and availability of medicines
Responding to telephone and face to face enquiries of a routine nature from patients and customers
Bringing any problems identified or queries raised to the attention of pharmacists or pharmacy technicians
Pre-packing, assembling and labelling medicines
Assisting with the manufacture of medicines
Preparing medicines 'aseptically' (preparing medicines in a very clean environment using special techniques)
Ensuring that health and safety requirements are met
Most common daily duties are as follows:
Scanning and labelling prescriptions
Bagging patient prescriptions
Stock replenishment
Stock rotation
Serving customers
General housekeeping
Training:
Level 2 Pharmacy Assistant Apprenticeship Standard qualification
How training will be delivered is to be confirmed
Training Outcome:
Full-time position may be available for the right candidate
The opportunity to progress onto your Level 3 Pharmacy Technician Apprenticeship may also be available
Employer Description:We are seeking to recruit a new member to join our dispensing team in our innovative small team of qualified professionals, as an Apprentice Pharmacy Assistant. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualification.Delivery of customer service Working week Shifts to be confirmed What will the apprentice be doing? Dispensing of medication to patients Over counter sales of non-prescription medication Check and monitor prescription slips Health & Safety Responsibility Observing COVID Restrictions and Guidelines Use of Patient Record Systems and use of smart card Data Entry relating to medication Labelling and Dispensing Accuracy and Attention to detail Numerate Working within a team environment Liaison with Doctors surgery and health professionalsWorking Hours :Monday- Friday
9.00am- 6.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
The range of duties is broad and varies depending on the post, but may include the following:
Taking in and handing out prescriptions dispensing prescriptions
Using computer systems to generate stock lists and labels
Helping to maintain stock levels
Ordering items for use within a department
Receiving, loading, unloading incoming goods from wholesalers, manufacturers and elsewhere
Delivering pharmaceuticals and other goods to sites within a pharmacy department, and wards/departments/clinical areas
Selling over the counter medicines
Answering queries on the supply and availability of medicines
Responding to telephone and face to face enquiries of a routine nature from patients and customers
Bringing any problems identified or queries raised to the attention of pharmacists or pharmacy technicians
Pre-packing, assembling and labelling medicines
Assisting with the manufacture of medicines
Preparing medicines 'aseptically' (preparing medicines in a very clean environment using special techniques)
Ensuring that health and safety requirements are met
Most common daily duties are as follows:
Scanning and labelling prescriptions
Bagging patient prescriptions
Stock replenishment
Stock rotation
Serving customers
General housekeeping
Training:
Level 2 Pharmacy Assistant Apprenticeship Standard qualification
How training will be delivered is to be confirmed
Training Outcome:
Full-time position may be available for the right candidate
The opportunity to progress onto your Level 3 Pharmacy Technician Apprenticeship may also be available
Employer Description:We are seeking to recruit a new member to join our dispensing team in our innovative small team of qualified professionals, as an Apprentice Pharmacy Assistant. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualification.Delivery of customer service Working week Shifts to be confirmed What will the apprentice be doing? Dispensing of medication to patients Over counter sales of non-prescription medication Check and monitor prescription slips Health & Safety Responsibility Observing COVID Restrictions and Guidelines Use of Patient Record Systems and use of smart card Data Entry relating to medication Labelling and Dispensing Accuracy and Attention to detail Numerate Working within a team environment Liaison with Doctors surgery and health professionalsWorking Hours :9am - 6pm, Monday - Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
The range of duties is broad and varies depending on the post, but may include the following:
Taking in and handing out prescriptions dispensing prescriptions
Using computer systems to generate stock lists and labels
Helping to maintain stock levels
Ordering items for use within a department
Receiving, loading, unloading incoming goods from wholesalers, manufacturers and elsewhere
Delivering pharmaceuticals and other goods to sites within a pharmacy department, and wards/departments/clinical areas
Selling over the counter medicines
Answering queries on the supply and availability of medicines
Responding to telephone and face to face enquiries of a routine nature from patients and customers
Bringing any problems identified or queries raised to the attention of pharmacists or pharmacy technicians
Pre-packing, assembling and labelling medicines
Assisting with the manufacture of medicines
Preparing medicines 'aseptically' (preparing medicines in a very clean environment using special techniques)
Ensuring that health and safety requirements are met
Most common daily duties are as follows:
Scanning and labelling prescriptions
Bagging patient prescriptions
Stock replenishment
Stock rotation
Serving customers
General housekeeping
Training:
Level 2 Pharmacy Assistant Apprenticeship Standard qualification
How training will be delivered is to be confirmed
Training Outcome:
Full-time position may be available for the right candidate
The opportunity to progress onto your Level 3 Pharmacy Technician Apprenticeship may also be available
Employer Description:We are seeking to recruit a new member to join our dispensing team in our innovative small team of qualified professionals, as an Apprentice Pharmacy Assistant. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualification.Delivery of customer service Working week Shifts to be confirmed What will the apprentice be doing? Dispensing of medication to patients Over counter sales of non-prescription medication Check and monitor prescription slips Health & Safety Responsibility Observing COVID Restrictions and Guidelines Use of Patient Record Systems and use of smart card Data Entry relating to medication Labelling and Dispensing Accuracy and Attention to detail Numerate Working within a team environment Liaison with Doctors surgery and health professionalsWorking Hours :9.00am - 6.00pm, Monday - Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
The range of duties is broad and varies depending on the post, but may include the following:
Taking in and handing out prescriptions dispensing prescriptions
Using computer systems to generate stock lists and labels
Helping to maintain stock levels
Ordering items for use within a department
Receiving, loading, unloading incoming goods from wholesalers, manufacturers and elsewhere
Delivering pharmaceuticals and other goods to sites within a pharmacy department, and wards/departments/clinical areas
Selling over the counter medicines
Answering queries on the supply and availability of medicines
Responding to telephone and face to face enquiries of a routine nature from patients and customers
Bringing any problems identified or queries raised to the attention of pharmacists or pharmacy technicians
Pre-packing, assembling and labelling medicines
Assisting with the manufacture of medicines
Preparing medicines 'aseptically' (preparing medicines in a very clean environment using special techniques)
Ensuring that health and safety requirements are met
Most common daily duties are as follows:
Scanning and labelling prescriptions
Bagging patient prescriptions
Stock replenishment
Stock rotation
Serving customers
General housekeeping
Training:
Level 2 Pharmacy Assistant Apprenticeship Standard qualification
How training will be delivered is to be confirmed
Training Outcome:
Full-time position may be available for the right candidate
The opportunity to progress onto your Level 3 Pharmacy Technician Apprenticeship may also be available
Employer Description:We are seeking to recruit a new member to join our dispensing team in our innovative small team of qualified professionals, as an Apprentice Pharmacy Assistant. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualification.Delivery of customer service Working week Shifts to be confirmed What will the apprentice be doing? Dispensing of medication to patients Over counter sales of non-prescription medication Check and monitor prescription slips Health & Safety Responsibility Observing COVID Restrictions and Guidelines Use of Patient Record Systems and use of smart card Data Entry relating to medication Labelling and Dispensing Accuracy and Attention to detail Numerate Working within a team environment Liaison with Doctors surgery and health professionalsWorking Hours :Between 9.00am - 6.00pm, Monday - Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
The range of duties is broad and varies depending on the post, but may include the following:
Taking in and handing out prescriptions dispensing prescriptions
Using computer systems to generate stock lists and labels
Helping to maintain stock levels
Ordering items for use within a department
Receiving, loading, unloading incoming goods from wholesalers, manufacturers and elsewhere
Delivering pharmaceuticals and other goods to sites within a pharmacy department, and wards/departments/clinical areas
Selling over the counter medicines
Answering queries on the supply and availability of medicines
Responding to telephone and face to face enquiries of a routine nature from patients and customers
Bringing any problems identified or queries raised to the attention of pharmacists or pharmacy technicians
Pre-packing, assembling and labelling medicines
Assisting with the manufacture of medicines
Preparing medicines 'aseptically' (preparing medicines in a very clean environment using special techniques)
Ensuring that health and safety requirements are met
Most common daily duties are as follows:
Scanning and labelling prescriptions
Bagging patient prescriptions
Stock replenishment
Stock rotation
Serving customers
General housekeeping
Training:
Level 2 Pharmacy Assistant Apprenticeship Standard qualification
How training will be delivered is to be confirmed
Training Outcome:
Full-time position may be available for the right candidate
The opportunity to progress onto your Level 3 Pharmacy Technician Apprenticeship may also be available
Employer Description:We are seeking to recruit a new member to join our dispensing team in our innovative small team of qualified professionals, as an Apprentice Pharmacy Assistant. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualification.Delivery of customer service Working week Shifts to be confirmed What will the apprentice be doing? Dispensing of medication to patients Over counter sales of non-prescription medication Check and monitor prescription slips Health & Safety Responsibility Observing COVID Restrictions and Guidelines Use of Patient Record Systems and use of smart card Data Entry relating to medication Labelling and Dispensing Accuracy and Attention to detail Numerate Working within a team environment Liaison with Doctors surgery and health professionalsWorking Hours :2.00pm - 6.00pm, Monday - Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
Help the Business Support Team and Risk Management Team with their daily tasks while you work towards your qualification.
Keep our client list up to date and organised
Take part in projects to help make our business support service better
Work well with your teammates to make sure everything runs smoothly
Make sure contracts are saved and recorded quickly
Make sure contracts are finished and closed on time
Make sure invoices are sent out correctly and on time
Send out updated Terms of Business Agreements (TOBAs) to clients accurately and on time
Answer questions from colleagues and clients by phone and email
Check and record team expenses
Set up new folders for clients when needed
Help sort out any questions about payments from clients
Make sure Risk Manager back sheets are correct
Run weekly reports, such as visit logs and feedback summaries.
Check and review credit card spending
Training Outcome:Potential for a full-time role on completion.Employer Description:Where Ambition Meets Opportunity! PIB Group is a dynamic and fast-growing insurance company. Our Apprenticeship scheme offering ambitious individuals the chance to kick start careers. We’re all about big ideas, bold moves, and building something amazing together.
As part of PIB Group, you’ll join a supportive and innovative environment where learning and development are at the heart of everything we do. Our Early in Careers Apprentice scheme is designed to provide hands-on experience, industry-recognised qualifications, and mentorship from experienced professionals in your chosen area. You’ll gain valuable insights into the insurance industry and the different supporting departments such as Data, ESG, Finance, HR/People…… the list goes on! As a PIB Apprentice you will develop essential skills, and be part of a team that values collaboration, creativity, and excellence.
Here at PIB, your ideas matter, your expertise is celebrated, and you’ll have the freedom to push boundaries and make a real impact. Since our journey began in 2015. We’re creating a home for Europe’s top insurance innovators, where ambition, innovation, and teamwork come together to shape the future of the industry, why not become part of our future and apply for one of our exciting Apprenticeships!Working Hours :Monday to Friday .
Shifts to be confirmed.Skills: Organisation skills,Team working,Good IT / computing knowledge,Ability to learn new systems,Knowledge of software packages,Time management skills,Interpersonal skills,Professional telephone manner,Able to perform under pressure,Tact, diplomacy,Eye for detail,Able to work independently,Commitment,Positive attitude,Reliable and dependable,Hard working,Helpful....Read more...
Suffolk University Senior dental nursePermanent contract 37.5 hours per week Salary starting from £25k The University of Suffolk Dental Community Interest Company (CIC) is an exciting Dental Social Enterprise and innovative collaboration between the University of Suffolk and the Suffolk and North East Essex Integrated Care Board, seeking to provide high-quality NHS dental services to the population of Suffolk through the brand new, state of the art clinical facilities situated on the scenic Ipswich Waterfront. Embracing the latest technology and innovation, the facility will offer fully equipped surgeries, intraoral cameras, digital radiography, and access to CBCT diagnostics. As a new provider of NHS dental care in the region the Dental Social Enterprise is well-placed to offer ordinary dental care delivered with extraordinary care. Our ethos is all about enabling dental care, improving oral health by increasing access to dental services and at the same time providing opportunities for those starting or continuing a dental career in the East of England. In line with current good practice and optimum care delivery, an opportunity to deliver person-centered care with a focus on prevention, stabilisation, and disease management. Purpose of the job: To be part of a wider dental team providing dental nurse support and work alongside dentists, dental therapists/hygienists, receptionists in the care of service users. This will include assisting in the full range of dental care provided to service users of the dental service from supporting with routine examinations to advanced specialist treatments Main Duties and Responsibilities Communication: Welcoming and receiving service users into the dental service Reassure service users and explain dental procedures especially when there may be communication difficulties. Monitor, support and reassure service users through relevant behavioural techniques. Monitor service users, identify any complications and take the necessary actions consistent with agreed local and national protocols. Record treatment, for example, baseline charting, clinical treatments and periodontal charting from the dental operator’s instructions. Undertake reception duties when required e.g., greeting service users, answering the telephone, making appointments, explaining service user charges and collecting service user charges Liaise with the dental team, senior leaders and wider colleagues to maintain the effective running of the dental service. Clinical: In collaboration with the wider dental team decide when service users need to be seen urgently. Anticipate the operator’s requirements across a broad range of clinical procedures; practising four-handed dentistry to improve speed, efficiency and comfort for the service user Assist the operator in organising the days activities. Monitor day lists and appointment diary and update as necessary. Prepare the surgery for use at the beginning of the session and clear up at the end of the session. Arrange for the timely supply of materials and laboratory work. Prepare filling and impression materials, instruments, equipment, dressings and syringes as requested by the dental operator. Use equipment such as hand instruments, aspiration equipment, etc, in a manner which minimises the risk of cross infection or soft tissue injury. Maintain hand pieces, aspirators and other equipment. Utilise keyboard skills for data entry on dental software programme. Give oral health and diet advice in line with evidence based national guidelines i.e., DH Delivering Better Oral Health. Assist the dental operator in the provision of dental treatment and to supervise the service user until they are fit to leave the dental service Provide pre-operative and post-operative instructions for service users in agreement with the operator. Accompany dental team members on outreach visits, as required and assist them throughout treatment. Undertake general clerical duties including dealing with petty cash, the collection/banking of service users’ payments, selling dental aids to the public and to balance all monies received at the end of the day. Assist with the ordering of general and pharmaceutical supplies and processing documentation for payment. Demonstrate own activities or workplace routines to new or less experienced staff in own work area Record treatment i.e., includes baseline charting, clinical treatments and periodontal charting from the operator’s instructions. Decontaminate and handle instruments often contaminated with blood, saliva and debris in line with infection control guidance. Maintain an aseptic working environment throughout and clear up at the end of the session ensuring that high standards are maintained. Professionalism, Leadership and Management: To be responsible for promoting the Organisation’s values and high-performance standards both individually and as a team, in the achievement of our strategic objectives and priorities Act within the General Dental Council’s (GDC) ethical guidance and standards commensurate to that of a dental professional. To build a strong external image of clinical excellence for the organisation and create opportunities to enhance the profile of the social enterprise and its services, ensuring high social responsibility. Act within other professional laws and systems including Health and Safety, Freedom of Information Act and Data Protection Legislation. Observe all policies and procedures and maintain the Staff Confidentiality Code of Conduct at all times. Follow and implement clinical policies and procedures to comply with legislation. Apply safe working practices and take responsibility for own actions. Support other members of the dental and wider healthcare team in the interest of service users. Demonstrate a commitment to lifelong learning through education, training and practice against agreed occupational standards and in accordance with GDC guidance. Apply an evidence-based approach to learning, practice, clinical judgement and decision making and utilise critical thinking and problem-solving skills. Take responsibility for personal development planning and reflective practice. Maintain professional behaviour and appearance, including being punctual and polite. Effectively manage own time and resources....Read more...
The role will include various administration duties with the aim to develop and have more responsibility during your apprenticeship.
The role will include some of the following areas:
General administrative duties including typing, correspondence by e-mail
Liaise with field staff
To undertake filing, record keeping, photocopying and distribution of relevant documents
Post and mailing duties
Scanning of documentation onto the Doc View platform
Maintain health & safety standards
Work co-operatively with other teams and partners to deliver services effectively
Help out in times of need to ensure quality of service is met
To deal courteously and efficiently with all visitors
Using Microsoft Packages, in particular Word, Excel, and PowerPoint
To deal courteously and efficiently with all visitors
Answering the telephone in a professional manner and dealing with enquiries
Responsible for co-ordinating the post
Providing refreshments for visitors when required
Inputting data onto internal systems with a high level of accuracy
Dealing with stationery/stock levels and reordering as and when appropriate
Assisting all members of the team as and when required
Dealing with requests for information
Ensuring that the Policies of the company are observed, and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities, and confidentiality
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.
As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows:
Attend and be punctual for all induction sessions, lessons and work-based training/support sessions
Complete all required assignments with regards to your apprenticeship by the required timeline
Build up your portfolio of evidence on-going during your apprenticeship programme
Access support from your tutor assessor and manager with regards to any evidence requirements or support as and when required
Training:Overview of Customer Service Level 2 Apprenticeship Standard.
The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation.
Your core responsibility will be to provide a high-quality service to customers. The duration of the training programme is up to 15-months.
The standard covers the following:
Knowledge:
Knowing your customers
Understanding the organisation
Meeting regulations and legislation
Systems and resources
Your role and responsibility
Customer experience
Product and service knowledge
Skills:
Interpersonal skills
Communication
Influencing skills
Personal organisation
Dealing with customer conflict and challenge
Attention to detail
Behaviours/Attitude:
Developing self
Being open to feedback
Team working
Equality - treating all customers as individuals
Presentation - dress code, professional language
“Right first time”
You will have to evidence achievement of maths and English 4/C or above or Key Skills at Level or 2.
You will complete an End Point Assessment; this will involve the following:
Showcase/Portfolio
Interview
Practical Observation
Professional Discussion
You are given time off to study; you will attend classes face to face and complete work for your apprenticeship.
The study day is a Wednesday at Kirklees College in Huddersfield.Training Outcome:A full-time position, subject to satisfactory employment and achievement of apprenticeship.
Employer Description:NU-SWIFT INTERNATIONAL is a company with an enviable reputation for the quality, reliability and efficiency of its fire extinguishing products, having over 70 years of experience in the Fire Protection industry. Through our network of approved service engineers and trained fire protection consultants, we offer advice on all aspects of fire safety.Working Hours :Monday to Friday, times TBA.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Excellent attendance....Read more...
You will demonstrate excellent customer service skills and behaviours as well as product knowledge when delivering to our customers. You will provide service in line with the organisation’s strategic plan and standards and within appropriate regulatory requirements.
Main Duties and Responsibilities
Your core responsibility will be to provide a high quality service to customers and stakeholders which will be delivered from the workplace or digitally
These may be one-off or routine contacts and include dealing with orders, offering advice, guidance and support, meet-and-greet, fixing problems, after care or gaining insight through measuring customer satisfaction
You will be the first point of contact in Student Services, dealing with enquiries regarding courses, Bursary and general student and stakeholder enquiries in the Student Services office
Your customer interactions may cover a wide range of situations and can include; face-to-face, telephone, post, email, text and social media
General
All employees of Oldham College Corporation are required to actively promote and work within the policies, procedures, regulations and codes of conduct of the Corporation
All employees of the Corporation are required to work within and contribute to the achievement of the College strategic plan
To undertake such other duties that may be reasonably required commensurate with grade
Be committed to personal professional/vocational development and participate in the College’s appraisal process and training and development activities as required
All employees of the Corporation are required to undertake such professional development and skills updating as required by the College and/or required by the changing demands of their role
To work flexibly, which may include evenings, open days, and possibly weekends
Equality and Diversity:
It is the responsibility of the post holder to promote equality and diversity throughout the College
The post holder will undertake their duties in full accordance with the College’s policies and procedures relating to equal opportunity and diversity
Health and Safety:
To promote health, safety and welfare throughout the College
To undertake their duties and responsibilities in full accordance with the College’s Health and Safety Policy and Procedures
This job description is a summary of the key areas of responsibility
It is not a definitive list
The details contained in this job description, particularly the principal accountabilities, reflect the content of the job at the date the job description was prepared
It should be remembered however, that over time, the nature of individual jobs will inevitably change; existing duties may be lost, and other duties may be gained without changing the general character of the duties of the level of responsibility entailed
You are required to work flexibly to meet the needs of the service and along with your line manager, make suggestions to vary the scope and application of your responsibilities within a reasonable framework appropriate to this level of post
The College will expect to revise this job description from time to time and will consult with the post holder at the appropriate time
Training:
Off the job training will take place at Oldham College one day a week
Training Outcome:
Full time employment for the right candidate
Employer Description:Oldham College was established in 1893 after a donation from the Platt family, a famous textile machinery manufacturer. Today, the College offers an extensive range of qualifications in a variety of areas including digital and creative, performing arts and media, financial and professional services, sport, travel and public services, construction and the built environment, caring professions plus retail and commercial. Vocational education is more important than ever with businesses wanting to take on new staff with the right skills and knowledge to work in their sector. We work closely with employers to ensure we are providing courses and developing students in sectors that are relevant, growing and have lots of opportunities. These employers contribute to the development of our curriculum and help in other ways such as providing work experience, master classes, workshops and much more.Working Hours :Monday to Friday
9am- 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Be part of a friendly, helpful, and inclusive team that puts customers first
Share ideas to help the team work better and make the company a great place to work
Always act professionally and give great service to both customers and colleagues
Help create and send regular reports showing how we are doing with key customers
Keep our systems and records up to date with the right information
Make sure reports are sent to customers on time and are accurate
Help manage updates to prices from suppliers and for customers
Support with reviewing and updating prices every few months
Look for ways we can improve how we do things
Help the sales team when new customers join, especially with product and pricing details
Support the team with daily tasks and share useful customer or sales information when needed
Training:You will complete the Level 3 Business Administration Apprenticeship Standard and receive full training on the job to ensure that you're the most suitable candidate for a permanent role as a Sales Support Executive at Creed Foodservice by the end of your Apprenticeship Programme.
This will include learning about:
Each department across the business
Reporting systems
Telephone Systems
Order systems
A day out with a Business Development Manager
Coaching and Mentoring
You will learn the company, its goals and activities and how your role supports Creed to achieve its objectives, and develop skills to be able to communicate effectively with different people at all levels in the company.Training Outcome:
After completion of your Apprenticeship, you could step into a permanent Sales Support Executive position, earning £26,208.00 per annum
Further down the line, you could progress to a sales support supervisor, telesales, account management or team leadership role
Employer Description:Creed is a family business established in 1972 which is ambitious with its growth within the industry. We deliver a great range of multi-temperature food products, including our butchery and fresh range to caterers across the country from our bases in Cheltenham, Ilkeston & High Wycombe.
It's a great place to be and we are proud of our role in supporting our local community. We are dedicated to creating a great place to work and have been recognised as a "Sunday Times Top 100" Company.Working Hours :Monday - Friday, 8.30am - 5.00pm with a 30 minute unpaid break for lunch. Additional hours may be available on a SundaySkills: Communication skills,IT skills,Organisation skills,Presentation skills....Read more...
To provide a professional & personal first point of contact to customers for their IT support queries.
Provide 1st line IT support through numerous channels of communication including email, telephone, internal requests and automated alerts.
Troubleshooting issues and logging them into the company ticket system.
To ensure all support requests and incidents via any inbound channel are properly understood and recorded on Autotask.
Ensure the in-house operating systems are fully maintained in an accurate manner on all work received, updated or completed.
Escalate relevant and more complex work to the 2nd Line Helpdesk Technicians.
Undertake simple maintenance tasks for monitored systems.
To proactively contact and chase customers until a resolution has been achieved, or the issue is escalated.
Prepare Customer Hardware ready for use, such as building/configuring customer PCs, servers or printers.
Installing Software and building computers for customers.
Take on ad hoc project work as directed by the IT Helpdesk Manager.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services.
Learn technical content that aligns to and is relevant to employers and the market.
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification.
Get an introduction to Windows, Linux and PowerShell.
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:On successful completion of your Apprenticeship, the company aims to offer you a full-time Helpdesk Technician role with Salary Increase and a clear Career Progression and Training Plan to progress you over the years into expert areas and/or management level IT. Employer Description:Everything Tech are an award-winning Managed IT Service Provider. They help Companies of all sizes do amazing things with Technology. They support over 4500 users across nearly every industry all over the Country and are a Microsoft Gold Partner specialising in Microsoft’s Modern Workplace shift in transforming businesses IT.Working Hours :Monday - Friday, between 8am - 5pm or 9am - 6pm.Skills: Communication skills,IT skills,Customer care skills....Read more...
City Electrical Factors carry comprehensive electrical stock and run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to provide a comprehensive, unrivalled service and attention to quality.
A major strength is our commitment to satisfy the demands of our customers with innovative, high quality and cost effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever-changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafes that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.
After full training responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Trade counter
Sales calls
Processing orders
Administration
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
Training:Completing a Level 2 Trade Supplier Apprenticeship Standard, consisting of:
Knowledge and competence qualification in trade supplier at Level 2
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 5.00pm - (with 1-hour for lunch).Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
City Electrical Factors carry comprehensive electrical stock and run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to provide a comprehensive, unrivalled service and attention to quality.
A major strength is our commitment to satisfy the demands of our customers with innovative, high quality and cost effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever-changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafes that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.
After full training responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Trade counter
Sales calls
Processing orders
Administration
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
Training:Completing a Level 2 Trade Supplier Apprenticeship Standard, consisting of:
Knowledge and competence qualification in trade supplier at Level 2
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 5.00pm - (with 1-hour for lunch).Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
