Level 3 Business Administration Apprentice

As a Business Administration Apprentice, you’ll play a key role in supporting the Business Services team while developing core administrative and organisational skills. You’ll gain hands-on experience in a supportive environment, working with various departments and learning how a professional office operates.

Key responsibilities include:

Assisting with the planning and coordination of meetings, including setting up rooms, preparing refreshments, and distributing agendas Supporting the organisation of business events and travel bookings, maintaining checklists, and helping ensure arrangements run smoothly Learning to update and maintain administrative documents such as meeting notes, spreadsheets, and planning tools Helping with expense claim preparation by collecting receipts and inputting data into templates under supervision Answering telephone calls and emails professionally, directing queries to the appropriate staff members Monitoring office supplies and assisting with restocking or placing orders with support from the team Supporting document filing, both digitally and in hard copy, while learning best practices for data storage and confidentiality Assisting with basic social media tasks such as collecting photos or drafting captions for company posts (with guidance) Shadowing experienced staff members to learn administrative systems, customer service standards, and internal processes Completing tasks and projects related to your apprenticeship learning objectives, such as reflective logs, project work, or skills development Attending college workshops or sessions and dedicating time during the working week to complete coursework and off-the-job training activities

Training:

You will be required to attend the City Hub campus one Monday per month to join other apprentices in lesson. During this session, you’ll be set coursework to complete over the following month, which will then be marked, and feedback will be provided.

In addition, you will have one-to-one sessions every 4–6 weeks via Microsoft Teams, where progress will be reviewed and tasks set by your assessor in collaboration with your employer.

Review meetings will take place every 12-weeks with both your assessor and employer, either face-to-face or via Teams.

Training Outcome:

Potential opportunity for a permanent role within the company following successful completion of the apprenticeship.

Employer Description:
At Blueprint Operations, we are proud to be the UK’s market-leading provider of gaming machines, content, and technical support across the AGC, Bingo, Club, Casino, and Pub sectors. As part of the globally respected Merkur Group, we bring innovation, quality, and passion to everything we do. Based in Newark, Nottinghamshire, our team is driven by a shared purpose which is “to deliver the best gaming experience possible.” We achieve this through cutting-edge cabinet design, premium game content, and a commitment to excellence in customer service and support. Our values include Excellence, Teamship, Honour, Innovation, Clarity, and Safer Gambling and these values guide our work and culture. We believe in nurturing talent and providing opportunities for growth, making this an exciting environment for apprentices to thrive

Working Hours :
Monday - Friday, 9 a.m. - 5 p.m. 37.5 hours per week 30-mins lunch per day

Skills:
Communication skills,IT skills,Organisation skills,Administrative skills,Team working,Initiative,Non judgemental,Patience