My client a Legal 500 firm based in the heart of Manchester is looking to recruit a Residential Development Associate within their Residential Development Department that specialise in residential development and nothing else.
With over 230 specialists, my client has the largest residential development team in the UK offering a complete acquisition to disposal service. The team acts for national and regional housebuilders, promoters, and institutional landowners on new residential developments of up to 6,500 new homes.
On offer with my client, you can expect a salary ranging between £55k-£70k dependent on experience, support, coaching and feedback from some of the most engaging colleagues around, their great development and progression opportunities will reward your commitment and loyalty. A competitive remuneration package where you'll be rewarded for your individual performance with an opportunity to receive an annual bonus. In addition, you will have a wide range of learning and development opportunities to develop new skills and progress your career. Option to purchase additional annual leave, cycle to work, critical illness benefit, employee assistance programme, group personal pension, health care, season ticket loan and many more benefits (grade dependent).
The successful candidate will be an Associate with 3 to 5 years of post-qualification experience While experience working with housebuilder clients is advantageous, they also welcome applications from skilled commercial development Associates who have a keen interest in residential work.
With high levels of motivation and commitment to giving clients excellent service, the successful individual will be commercially aware, proactive, and able to work alone as well as part of a team. There will be daily interaction with colleagues and clients at every level.
If you enjoy working independently and as part of a team, have good organisational skills, Good IT skills, good attention to detail and thrive on providing a first-class service then this is the job for you.
For more information on this excellent opportunity please get in touch via telephone on 0161 9147 357 or email Tracy Carlisle at t.carlisle@clayton-legal.co.uk
Refer a family member, friend or colleague and receive £500 in vouchers!!! Ask me for details. Terms and conditions apply.....Read more...
I have the pleasure of representing a large firm of Solicitors who are looking to recruit an experienced PI Fee earner to join their expanding PI Team. This is a fantastic opportunity with remote and hybrid options available. (applicants should live relatively close for Team and client meetings)
Salary: competitive (DOE)
Job Purpose
- To progress own case load efficiently to both satisfy the client and maximise the Firms interests.
Key Tasks/Areas
- Effective use of Firms case management system
- Manage own case load efficiently
- Liaise with referrers and manage their expectations in respect of quality and service
- Take initial instructions from clients
- Ability to vet a claim at initial stages
- Assess funding requirements
- Investigate liability / assessing quantum
- Liaise with Insurers
- Advising clients
- Litigation work subject to experience and expertise
- Drafting court documents where appropriate
- Court proceedings/compliance with pre-action protocols
- Advocacy as and when required
- Liaison with Counsel / Instructions to Counsel
- Negotiating settlements
- Prepare predictive costs calculations and possibly negotiate
- Provide assistance to team members
- Compliance with office procedures
- Weekly reports to Team Manager
- Any other duties that may be required of you by the Firm from time to time
- Training new staff entering the department as and when required.
Qualifications/skills required to perform role
- Basic typing skills/computer skills
- Good organisational and planning skills
- Good telephone manner/ability to communicate effectively
- ILEX exams preferred
Benefits
- 23 days annual leave plus bank holidays (increased with service)
- Bonus Scheme
- Free parking
- Bupa Cash Plan
- Flexible wokring hours/Flexi Time
- Bonus for 5* reviews
- Training and professional development
If this role is of interest, please call Chris Orrell on 0161 914 7357 or forward your most recent CV to c.orrell@clayton-legal.co.uk.
Clayton Legal recruits for law firms and In-House departments across the UK. Based in the Northwest, our pedigree and service levels give those looking to move in the legal market and law firms looking to recruit a refreshingly different recruitment experience.
You will work with experienced professionals, dedicated to your success. Take a look at our web site www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies.....Read more...
An amazing new job opportunity has arisen for a dedicated Registered Service Manager to work in an exceptional residential service based in the Bolton, Lancashire. You will be working for a company which is rated highly and has an excellent reputation in the area.
This is a special service which provides residential accommodation and nursing support for males with learning disabilities, autism and associated complex needs
**To be considered for this position must hold an NVQ/QCF Level 3 in Health & Social Care**
As a Registered Service Manager your key responsibilities include:
Ensuring the highest standards of support
Managing budgets
Developing your team
ensure the individuals you support have the opportunity to develop a varied
You’re committed to the same high-quality, person-centered services that we are – services that help people to a better life
The following skills and experience would be preferred and beneficial for the role:
A strong, supportive leader and effective manager
Successfully managed a team in a challenging Learning Disability Service
Had professional senior level contact with CQC
Developed positive relationships with commissioning teams
The successful Registered Service Manager will receive an excellent annual salary of £40,000 per annum. This exciting position is a permanent full time role working day shifts. In return for your hard work and commitment you will receive the following generous benefits:
Discretionary 10% annual bonus scheme
Free DBS
Holiday Purchase Scheme – Purchase an additional two days annual leave each year
Life assurance benefit of twice annual basic salary
Wagestream – Avoid bank fees and withdraw up to 40% of your wages as you earn them before payday via the Wagestream app.
Comprehensive induction and excellent training
Recognition Awards, including long service awards
Cycle to work Scheme
Employee benefits platform providing discounts at over 150 retailers
Employee Assistance Programme, confidential telephone counselling and legal advice
Health & Wellbeing portal
Reference: 3854
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Finance Technician Location: Lincolnshire Contract: Temporary (6-months initial) Salary: £14.65-15.00 per hour umbrella Start Date: ASAP Sector: Local Government *Hybrid Working – Following two weeks in office training* Contact: greg.waite@servicecare.org.uk
Job Description Service Care Solutions are currently recruiting for a Finance Technician on behalf of a Local Authority in Lincolnshire on a temporary basis. The postholder will work within the Adult Social Care finance team and will fulfil a range of duties in order to assist the Finance function.
Main Responsibilities
Provide financial information to team members to support delivery of the statutory requirement regarding the annual closure of accounts process including the processing of accruals and the provision of financial information required to complete the notes to the statement of accounts.
Assist in the completion of statutory returns
Undertake regular reconciliations between either spreadsheets and BW or between BW and feeder systems for particular high risk budget areas.
Process batch payments Council and grant funded to key partners / customers.
Assist with obtaining information to enable FOI requests to be answered in an accurate & timely manner.
Provider Payments Monitoring, liaising with Operational Team/Payments Team & Providers to ensure payment queries are resolved
Candidate Criteria
AAT Part-Qualified or Equivalent
Experience in Accounts/Finance team within a large scale organisation
Experience of calculating financial assessments would be highly desirable
Experience of customer service, particularly telephone communication is essential
Great communication skills with the ability to work well on own initiative as well as part of a team
If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on 01772 208969 or email greg.waite@servicecare.org.uk
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.....Read more...
Account Executive Location: Nationwide Contract: Permanent Salary: £22,000 – £32,000 per annum Start Date: Flexible Sector: Insurance Contact: greg.waite@servicecare.org.uk
Job Description Service Care Solutions are currently working alongside a well-established Insurance Broker to recruit multiple Account Executives across the UK. The purpose of the role is to provide quotations for New Business and Renewals to assist the Branch and be a referral point for the Assistants. The role requires dealing with clients over the phone and via e-mail to ensure retention and sales targets are maximised, through the provision of efficient communication & negotiation skills.
Main Responsibilities
Continuously identify areas for improvement and provide potential solutions to the company and reduce costs.
Delivering good outcomes for customers and putting the customer’s interests first.
Ensure the customer understands what we sell and support the customer in anyway you can.
Deliver excellent customer service whilst meeting customer requirements efficiently & effectively for New Business.
Calculate New Business premiums in accordance with the specific carrier? EUR(TM)s risk appetite and guidelines or liaise with insurers for all non-delegated authority business.
Ensure that telephone calls are answered & dealt with promptly & efficiently.
Maintain thorough and accurate records of all customer interactions.
Candidate Criteria
Cert CII Qualification is an advantage but not essential
Minimum 2 years experience working within a broking or underwriting environment
Clear understanding of Commercial Insurance and of the UK insurance market as a whole, including trends, risks and regulatory changes
Great communication skills with the ability to work well on own initiative as well as part of a team
If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on 01772 208969 or email greg.waite@servicecare.org.uk
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.....Read more...
Fleet Service Maintenance and Repair Exec - Automotive
Are you experienced in either Aftersales Controller, Automotive Service & Repair Manager or Automotive Fleet Maintenance person with a good grounding in Franchised Dealer networks or Vehicle Fleet Maintenance? Do you thoroughly understand the Service and Repair process? Can you communicate effectively with Garage or Automotive Workshop operations efficiently handling customer contact via phone, face to face and email?
The company & culture:
The company is a specialist provider of Fleet Maintenance Services for both private and corporate customers. With new ownership driving the business forward, the organisation offers secure employment, excellent training, hybrid flexibility along with a friendly team biased working culture and ongoing future opportunities.
C££ (£35k) Competitive + Hybrid working week + Training + Pension
Location: Milton Keynes, Northamptonshire, Bedfordshire
Some key points we need….
Here are some of the key personal attributes we are looking for….
Direct experience in working, serving or managing workloads within Automotive Garage Workshops, Fleet Maintenance or Franchised Dealer Parts & Service.
Clear & concise communication skills, written and face to face.
Smart in appearance with an optimistic and enthusiastic personality.
Technical skills / understanding of automotive repairs & service.
Ability to work alone.
Team player able to integrate into a small friendly team.
Fully PC literate competently covering Microsoft applications.
Excellent and polite telephone manner.
High work ethic with a passion for completing tasks and multi-tasking.
Do you want to enjoy career stability & growth in a great working culture?
The role has a great team working culture in a friendly office environment, offering career stability and the chance for career progression over time. Office hours Monday – Friday.
If you think you have what we need:
Please send your CV to our retained recruitment partner Glen Shepherd at Glen Callum Associates Ltd / 07977 266309.
JOB REF: 4066GSC - Fleet Service Maintenance and Repair Exec - Automotive
Glen Callum Associates are a leading International automotive & engineering recruitment specialist, delivering Senior Executive & Management opportunities throughout the world. To reach out to us visit www.glencallum.co.uk ....Read more...
Fleet Service Maintenance and Repair Exec - Automotive
Are you experienced in either Aftersales Controller, Automotive Service & Repair Manager or Automotive Fleet Maintenance person with a good grounding in Franchised Dealer networks or Vehicle Fleet Maintenance? Do you thoroughly understand the Service and Repair process? Can you communicate effectively with Garage or Automotive Workshop operations efficiently handling customer contact via phone, face to face and email?
The company & culture:
The company is a specialist provider of Fleet Maintenance Services for both private and corporate customers. With new ownership driving the business forward, the organisation offers secure employment, excellent training, hybrid flexibility along with a friendly team biased working culture and ongoing future opportunities.
C££ (£35k) Competitive + Hybrid working week + Training + Pension
Location: Milton Keynes, Northamptonshire, Bedfordshire
Some key points we need….
Here are some of the key personal attributes we are looking for….
Direct experience in working, serving or managing workloads within Automotive Garage Workshops, Fleet Maintenance or Franchised Dealer Parts & Service.
Clear & concise communication skills, written and face to face.
Smart in appearance with an optimistic and enthusiastic personality.
Technical skills / understanding of automotive repairs & service.
Ability to work alone.
Team player able to integrate into a small friendly team.
Fully PC literate competently covering Microsoft applications.
Excellent and polite telephone manner.
High work ethic with a passion for completing tasks and multi-tasking.
Do you want to enjoy career stability & growth in a great working culture?
The role has a great team working culture in a friendly office environment, offering career stability and the chance for career progression over time. Office hours Monday – Friday.
If you think you have what we need:
Please send your CV to our retained recruitment partner Glen Shepherd at Glen Callum Associates Ltd / 07977 266309.
JOB REF: 4066GSC - Fleet Service Maintenance and Repair Exec - Automotive
Glen Callum Associates are a leading International automotive & engineering recruitment specialist, delivering Senior Executive & Management opportunities throughout the world. To reach out to us visit www.glencallum.co.uk ....Read more...
Fleet Service Maintenance and Repair Exec - Automotive
Are you experienced in either Aftersales Controller, Automotive Service & Repair Manager or Automotive Fleet Maintenance person with a good grounding in Franchised Dealer networks or Vehicle Fleet Maintenance? Do you thoroughly understand the Service and Repair process? Can you communicate effectively with Garage or Automotive Workshop operations efficiently handling customer contact via phone, face to face and email?
The company & culture:
The company is a specialist provider of Fleet Maintenance Services for both private and corporate customers. With new ownership driving the business forward, the organisation offers secure employment, excellent training, hybrid flexibility along with a friendly team biased working culture and ongoing future opportunities.
C££ (£35k) Competitive + Hybrid working week + Training + Pension
Location: Milton Keynes, Northamptonshire, Bedfordshire
Some key points we need….
Here are some of the key personal attributes we are looking for….
Direct experience in working, serving or managing workloads within Automotive Garage Workshops, Fleet Maintenance or Franchised Dealer Parts & Service.
Clear & concise communication skills, written and face to face.
Smart in appearance with an optimistic and enthusiastic personality.
Technical skills / understanding of automotive repairs & service.
Ability to work alone.
Team player able to integrate into a small friendly team.
Fully PC literate competently covering Microsoft applications.
Excellent and polite telephone manner.
High work ethic with a passion for completing tasks and multi-tasking.
Do you want to enjoy career stability & growth in a great working culture?
The role has a great team working culture in a friendly office environment, offering career stability and the chance for career progression over time. Office hours Monday – Friday.
If you think you have what we need:
Please send your CV to our retained recruitment partner Glen Shepherd at Glen Callum Associates Ltd / 07977 266309.
JOB REF: 4066GSC - Fleet Service Maintenance and Repair Exec - Automotive
Glen Callum Associates are a leading International automotive & engineering recruitment specialist, delivering Senior Executive & Management opportunities throughout the world. To reach out to us visit www.glencallum.co.uk ....Read more...
Job Title: Receptionist Location: Wigan Contract Type: Temp ongoing Hours: Mon – Fri 35 hours a weekOur client based in Wigan is looking for a receptionist to join their team on a temp ongoing basis. You will be responsible or acting as the first point of contact for visitors and ensuring basic health and safety protocols are being adhered to.Responsibilities:
Acting as the primary point of contact for visitors, overseeing adherence to essential Health and Safety protocols prior to their host's arrival.
Handling incoming calls through the online Telephone system, efficiently routing callers to the appropriate team or individual.
Assisting the UK Leadership Team in coordinating international travel arrangements and meticulously managing expenditure by generating and securing approval for Purchase Orders in SAP.
Orchestrating the flow of incoming and outgoing mail, promptly distributing letters to their designated recipients.
Maintaining a well-stocked stationary cupboard and initiating Purchase Orders as needed to prevent payment complications.
Providing assistance with the booking of meeting rooms and arranging lunch when necessary.
Experience:
Receptionist experience
Microsoft Office experience.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Arran at Service Care Solutions on 01772 208 966 or send an E-Mail to arran.fitchie@servicecare.org.uk....Read more...
Telesales Executive, Birmingham
Resolve Recruitment are working with a multinational leading service provider for modern textile management. Due to continued growth, they now seek several driven Telesales Executives to join their growing sales team in Birmingham to generate new business appointments for the field sales team throughout the UK.
The role;
Cold calling potential clients with a view to booking appointments for field sales executives to attend.
Working closely with the field sales teams to effectively manage diaries and assist in closing new business.
Achieving set revenue targets and key KPIs.
Associated admin duties via CRM systems.
Active participation to Meetings, Trainings, and following training plans.
The person;
Essential: 1-2 years minimum experience in a similar telesales position
Confident cold caller with charisma and energy
Excellent professional telephone manner
You will have a strong, demonstrable track record of meeting sales targets
Self-starter who is driven by new challenges
Target and commission driven
Fully IT literate
Must drive and have own vehcile for commuting purposes
The rewards;
£18,000 per annum starting salary
High fully uncapped commission structure (£10-£15k OTE year one)
Guaranteed bonus for first three months (£400 per month)
Other great benefits
Excellent induction and ongoing support
Excellent career development and progression opportunities
For more information on these exciting and rewarding Telesales Executive careers, please APPLY BELOW
Key:
Telesales Executive, Telesales Consultant, Appointment Setter, Cold Calling, Lead Generation, Birmingham, B46....Read more...
Telesales Executive, Birmingham
Resolve Recruitment are working with a multinational leading service provider for modern textile management. Due to continued growth, they now seek several driven Telesales Executives to join their growing sales team in Birmingham to generate new business appointments for the field sales team throughout the UK.
The role;
Cold calling potential clients with a view to booking appointments for field sales executives to attend.
Working closely with the field sales teams to effectively manage diaries and assist in closing new business.
Achieving set revenue targets and key KPIs.
Associated admin duties via CRM systems.
Active participation to Meetings, Trainings, and following training plans.
The person;
Essential: 1-2 years minimum experience in a similar telesales position
Confident cold caller with charisma and energy
Excellent professional telephone manner
You will have a strong, demonstrable track record of meeting sales targets
Self-starter who is driven by new challenges
Target and commission driven
Fully IT literate
Must drive and have own vehcile for commuting purposes
The rewards;
£18,000 per annum starting salary
High fully uncapped commission structure (£10-£15k OTE year one)
Guaranteed bonus for first three months (£400 per month)
Other great benefits
Excellent induction and ongoing support
Excellent career development and progression opportunities
For more information on these exciting and rewarding Telesales Executive careers, please APPLY BELOW
Key:
Telesales Executive, Telesales Consultant, Appointment Setter, Cold Calling, Lead Generation, Birmingham, B46....Read more...
Assistant Traffic Engineer
6 months on-going contract, Inside IR35
Manchester
About the role
Responsible for the management of a portfolio of small highway and traffic engineering schemes and provide support as part of a wider team to deliver larger packages of work. This includes developing CAD designs of various highways schemes including walking and cycling schemes, bus priority, congestion management and road safety proposals.
Ability to manage engineering design process from inception to completion, including approval reports, consultation, legal and on-site implementation along with financial understanding of project.
Work to Client brief in designing and/or approving traffic calming and/or Traffic Regulation Order (TRO) schemes based on current design guidance and legislation.
Management and delivery of TRO schemes including liaison with Legal Services, effective administration of TRO records including GIS based mapping system to maintain records.
Communicate with residents, businesses, other stakeholders and elected members throughout the duration of the scheme. Leda on answering enquiries and complaints on the telephone, via email and letter and at face to face consultation events.
Comply with CDM requirements and H&S legislation.
Work within and assist in the delivery of work packages within Project Management constraints of time, quality and cost standards so that business objectives are achieved.
Display financial management skills to closely monitor and control income and expenditure in relation to services. projects and budgets.
Ensure excellence in service delivery including providing management cover when required.
If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk....Read more...
Accounts Payable Assistant / Purchase Ledger is required for 8-month temporary contract position working for a leading global engineering company. This is a great opportunity to join a company who have global presence working within a high energy team.
The successful Accounts Payable Assistant / Purchase Ledger will be based in the Daventry office 3 days a week and working 2 days from home. Hourly pay rate £13.50 - £14.00 per hour (FTE £27,000 p.a.).
You will be working Monday to Friday, 37.5 hours per week.
We are looking for an Accounts Payable Assistant who has:
Accounts payable experience.
Strong administration skills.
MS Excel knowledge.
Team player
Duties as Accounts Payable Assistant includes:
Process assigned work queues within DART.
Manage internal corrections, credit notes, VAT only invoices.
Complete manual matching where applicable for direct/indirect purchases direct into financial systems.
Escalate all matching queries to personnel for resolution.
Investigate and clear all aged invoice queries on the AP Query Database.
Deal with internal/external customer queries relating to supplier invoices/payments.
Deal with telephone, email, fax correspondence and complex enquiries relating to supplier payments.
Complete supplier statement reconciliations.
Maintain excellent customer service with all internal/external customers.
Ensure Sox documentation is followed, and all work instructions are maintained, in accordance with current processes and controls.
If you have experience within Accounts Payable and would love to expand your knowledge and experience in this 8 month contract then please do apply via the job board for consideration.
....Read more...
German / English Speaking Customer Support Consultant
Location: Ringwood, Hampshire (Hybrid Working)
Basic Salary: £29,286 per annum + bonus
Hours of work: 40 hours per week (Shifts between Monday – Saturday 8.00am – 8.00pm)
This is a fantastic opportunity to work as a bilingual German & English-speaking Customer Service Consultant for various products that this company offers.
Main Responsibilities:
To answer the phone promptly and professionally when required.
To respond to emails and live chat promptly and professionally.
To work closely with the Team Leader to ensure client expectations are met.
To display a professional manner to clients at all times, whether in person, by phone or in writing.
To continually look for ways to improve performance.
To be well organised, professional and reliable.
To work flexibly between the hours of 8am and 8pm, Monday - Saturday.
To demonstrate a willingness to learn and have fun at work!
Skills and experience required:
German and English written and verbal communication essential
Excellent telephone manner
Excellent numeracy and literacy
Excellent customer service skills
Good analytical, decision making and problem solving abilities
Previous call centre/back office experience (desirable)
In return our client offers:
A fun and sociable team environment working culture
50% discount with More bus for monthly and quarterly tickets (Easy connections in and around Bournemouth and Salisbury to Ringwood.)
Pension Scheme with Standard Life
Life Insurance
Eye test vouchers and discounts
Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 sites globally)
Involvement with local charities and fundraising days
Campaign specific benefits including discounts, incentives and prizes
Free car parking
Cycle to work scheme
So if you are looking for your next opportunity in a multi-lingual team, APPLY TODAY!....Read more...
German / English Speaking Customer Support Consultant
Location: Docklands, London (Hybrid Working)
Basic Salary: £29,286 per annum + bonus
Hours of work: 40 hours per week (Shifts between Monday – Saturday 8.00am – 8.00pm)
This is a fantastic opportunity to work as a bilingual German & English-speaking Customer Service Consultant for various products that this company offers.
Main Responsibilities:
To answer the phone promptly and professionally when required.
To respond to emails and live chat promptly and professionally.
To work closely with the Team Leader to ensure client expectations are met.
To display a professional manner to clients at all times, whether in person, by phone or in writing.
To continually look for ways to improve performance.
To be well organised, professional and reliable.
To work flexibly between the hours of 8am and 8pm, Monday - Saturday.
To demonstrate a willingness to learn and have fun at work!
Skills and experience required:
German and English written and verbal communication essential
Excellent telephone manner
Excellent numeracy and literacy
Excellent customer service skills
Good analytical, decision making and problem solving abilities
Previous call centre/back office experience (desirable)
In return our client offers:
A fun and sociable team environment working culture
50% discount with More bus for monthly and quarterly tickets (Easy connections in and around Bournemouth and Salisbury to Ringwood.)
Pension Scheme with Standard Life
Life Insurance
Eye test vouchers and discounts
Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 sites globally)
Involvement with local charities and fundraising days
Campaign specific benefits including discounts, incentives and prizes
Free car parking
Cycle to work scheme
So if you are looking for your next opportunity in a multi-lingual team, APPLY TODAY!....Read more...
We are looking to appoint an experienced admin officer to join a supportive team at Sandwell Childrens Trust, to support their Public Law Outline minute takers with the administration of all meetings. This will include, scheduling meetings and distributing invites via Microsoft Outlook with MS Teams links, re-scheduling meetings, chasing documents from Social Workers in preparation for meetings, chasing and tracking the return of approved minutes and implementing an escalation process and uploading minutes to the Childs electronic records on LCS.
Pay rate £14.24 per hour
Contract: 6 months from start date
Hours: Full-Time, 37 hours per week
Location: Sandwell Childrens Trust, Dudley Rd, Oldbury B69 3DL This is an office-based role
Responsibilities:
Answering incoming telephone calls to the Trust, message taking and Reception cover
Prioritising incoming post and messages, alerting officers & practitioners to matters which require urgent attention
Maintaining files and record systems including scanning and uploading of documents
The successful applicant should also have experience of minute taking complex meetings as you will be required to provide minute taking support.
The successful applicant will need to ensure that tasks allocated are completed accurately and within allocated timescale’s, be flexible, enjoy a challenge, have the ability to work to tight deadlines and work as part of a team. If this is you, we look forward to receiving your application.
Please contact Kat at Service Care Solutions on 01772208964 or send your CV to kat.shah@servicecare.org.uk if you would like to apply.
Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.....Read more...
Right to Buy Officer Southwark, London Temporary – 6 Month Contract Hybrid (2 days a week in Office), Full Time - 36 hours a weekAre you ready to play a crucial role in empowering residents to achieve homeownership? We are currently seeking a skilled and dedicated Right to Buy Officer to join a team in Southwark, London. This role requires a comprehensive understanding of Right to Buy legislation, financial assessments, and anti-money laundering regulations. You will be responsible for ensuring the integrity of the application process, drafting legal documentation, and managing communications with various stakeholders.As a Right to Buy Officer, you will be responsible for providing an efficient and responsive service to Southwark residents seeking guidance on Right to Buy claims. Your primary duties will include managing Right to Buy applications from initiation to completion, ensuring compliance with legislation, council policy, and procedures. You will collaborate with various council divisions to assess each case individually and determine the best resources available. Additionally, you will conduct financial and fraud assessments, draft legal documentation, and provide comprehensive support to applicants throughout the process.Key Requirements:
Demonstrate an intricate understanding of the Housing Act 1985 and case law developments to inform decision-making on Right to Buy applications.
Manage a caseload of Right to Buy applications, ensuring all tasks are completed within legislative requirements and council policies.
Liaise with internal departments, external agencies, and community organisations to facilitate the application process and ensure compliance.
Maintain accurate records, analyse data, and identify areas for service improvement and risk management.
Utilise technology effectively for case management and compile statistical information related to your work area.
Provide advice and support to applicants, internal colleagues, and external bodies through written correspondence, telephone, and in-person interactions.
Contribute to policy development within the Housing department and adhere to health and safety regulations at all times.
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to alex.yates@servicecare.org.uk....Read more...
Role: Senior Service Analyst
Location: Maidstone, Kent
£Competitive + Company Bonus & Benefits
Hours: Monday to Friday 8:30 am until 4:30 pm (37.5 Hours)
Our client, a leading international manufacturer, is currently recruiting an experienced Senior Service Analyst to join their site in Maidstone. This is an exciting opportunity to join a growing team within this newly established vacancy.
As a Senior Service Analyst, you will report directly to the local Service Desk Team Lead working closely with other colleagues to service impacting incidents and to fulfil requests. Knowledge of supported services and team responsibilities will be required to effectively manage escalations and reassign incidents and requests for faster resolutions.
Duties include:
- Deliver day-to-day activities for Incident Management, Request Management, and Service Desk processes whilst following the documentation available to support these activities.
- Collaborate with service analysts across all business functions to meet and where possible exceed agreed Service Level Agreements (SLAs)
- Support and lead quarterly site Service Reviews, presenting SLA reports and collaborating with business stakeholders to optimise site services.
- Follow up on end customer survey feedback to establish opportunities for future CX improvement.
- Recommend and where applicable deliver continuous improvements to operational procedures.
What we are looking for:
- Experience in Service Management or an end-user support role in a fast-paced industrial or manufacturing industry.
- Practical knowledge of IT Service Management systems and processes and the associated frameworks (ITIL or Similar)
- Experience in PowerShell / Automation Scripting, Apple IOS / Change & Request Management, Problem Management and updating technical guidance and knowledge base documentation.
- Technical knowledge of AD for user and computer management.
- Basic knowledge of Networking, WAN and LAN technologies.
- Technical knowledge of client and service OSs and Microsoft Office applications.
- Knowledge of Backup and Restore processes.
- IT Operating Model change experience.
- Experience in dealing with customers, providing telephone and remote virtual desktop support.
- Service performance measurement and reporting skills.
- Experience in communicating effectively and working as part of a team.
- Good business communication skills.
Benefits:
- On-site gym
- On-site canteen
- Competitive pension package
- EAP Schemes
- Wellbeing days
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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Job Title: Complaints Handler Locations: Lewisham SE1 , hybrid working once trained (4-6 weeks office based) Contract Type: 6 months temp Work Pattern: Monday-Friday 35 hours per week Start Date: ASAP
Job role – The Complaints role is pivotal to the success of delivering a first-class customer experience. This role is central to the seamless management and delivery of the overall complaints & Insight function. As brand ambassador for the team you will work with our customers, internal and external stakeholders to ensure complaints handling excellence that facilitates early resolution and embraces continuous service improvement. As Complaints Officer you will:
The responsibility for the Repairs Service complaints performance ensuring we meet KPI’s.
To provide and promote a professional and good quality service to both internal and external customers.
To deal with all Repair Service focused complaints in a professional manner, following them up on completion to ensure customer satisfaction and prevent escalation and negotiating and managing resolutions.
To ensure all complaint responses to Informal, stage 1, 2 and 3 complaints, General Enquiries, MP, Mayoral, Councillor, Premature Ombudsman, Ombudsman, Freedom of Information and Chief Executive Enquiries are provided to the customer within required timescales.
To allocate all Repairs Service related complaints, enquiries and comments. Review background, complaints history and systems to ensure allocation to Investigating Officer (IO). Following up where necessary and reporting direct to management/senior management as and when issues arise.
Candidate profile –
Experience of working within a complaint’s resolution environment
A wealth of experience about how to delight customers and manage expectations.
A understanding of social housing sector.
A ‘can-do’ attitude and solutions-driven, innovative approach that has successfully modernised services.
A desire to engage with customers, teams and stakeholders to champion the service and be a valued member of the team.
Be confident with strong communication skills, and excellent written skills
An understanding of how to manage difficult conversations face to face and by telephone
Experience of carrying out research and presenting written arguments in a concise but compelling way.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk ....Read more...
Fleet Controller - Automotive
Are you experienced in either Aftersales Controller, Automotive Service & Repair Manager or Automotive Fleet Maintenance person with a good grounding in Franchised Dealer networks or Vehicle Fleet Maintenance? Do you thoroughly understand the Service and Repair process? Can you communicate effectively with Garage or Automotive Workshop operations efficiently handling customer contact via phone, face to face and email?
The company & culture:
The company is a specialist provider of Fleet Maintenance Services for both private and corporate customers. With new ownership driving the business forward, the organisation offers secure employment, excellent training, hybrid flexibility along with a friendly team biased working culture and ongoing future opportunities.
C££ (£35k) Competitive + Hybrid working week + Training + Pension
Location: Milton Keynes, Northamptonshire, Bedfordshire
Some key points we need….
Here are some of the key personal attributes we are looking for….
Direct experience in working, serving or managing workloads within Automotive Garage Workshops, Fleet Maintenance or Franchised Dealer Parts & Service.
Clear & concise communication skills, written and face to face.
Smart in appearance with an optimistic and enthusiastic personality.
Technical skills / understanding of automotive repairs & service.
Ability to work alone.
Team player able to integrate into a small friendly team.
Fully PC literate competently covering Microsoft applications.
Excellent and polite telephone manner.
High work ethic with a passion for completing tasks and multi-tasking.
Do you want to enjoy career stability & growth in a great working culture?
The role has a great team working culture in a friendly office environment, offering career stability and the chance for career progression over time. Office hours Monday – Friday.
If you think you have what we need:
Please send your CV to our retained recruitment partner Glen Shepherd at Glen Callum Associates Ltd / 07977 266309.
JOB REF: 4066GSD - Fleet Controller - Automotive
Glen Callum Associates are a leading International automotive & engineering recruitment specialist, delivering Senior Executive & Management opportunities throughout the world. To reach out to us visit www.glencallum.co.uk ....Read more...
Position: Customer Service/Sales Adminnistrator - Construction
Location: Ballycoolin
Salary: Negotiable DOE
JOB PURPOSE
My client are seeking an outgoing, organised, and friendly Customer Service/Sales Administrator to join their growing team and provide top-notch service to our customers. This is a fantastic opportunity to make the next step in your career with further career development possible and this will be encouraged within the organisation.
Key Responsibilities & Accountabilities
You will be working as part of the team to process sales orders onto the in-house system
Dealing with any queries and providing quotes to new and existing client base
Promoting services and products by making pro-active sales calls
Process orders from start to finish and organising delivery
Usage of CRM system to log all client and supplier information
Answering telephone calls and handling email queries in a timely and effective manner
Working as part of a small team, you will be responsible for ensuring excellent Customer service is offered whilst being aware of up-selling products and encouraging repeat business.
Helping the sales team with account queries and pricing information.
Demonstrate and promote a proactive commitment to health & safety, well-being and the environment whilst complying with all laws and company policies.
Candidate Requirements:
1 year+ experience in a similar role
Knowledge of the construction industry is desirable but not essential
Articulate, confident and very calm in time pressured situations
Experienced providing quotes and dealing with customer orders
Exceptional attention to detail and confidence logging all information on the system
Ownership for your own workload and ensuring orders are followed through to completion
Confident computer skills including Excel
Willing to work in a team and help out in different areas.
Excellent understanding of the English language is essential for this role.
Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship’s already in place. Therefore, we are unable to consider candidates who do not have full authorization to work in Ireland. Applications submitted without the necessary visa in place will not be considered.
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Fleet Controller - Automotive
Are you experienced in either Aftersales Controller, Automotive Service & Repair Manager or Automotive Fleet Maintenance person with a good grounding in Franchised Dealer networks or Vehicle Fleet Maintenance? Do you thoroughly understand the Service and Repair process? Can you communicate effectively with Garage or Automotive Workshop operations efficiently handling customer contact via phone, face to face and email?
The company & culture:
The company is a specialist provider of Fleet Maintenance Services for both private and corporate customers. With new ownership driving the business forward, the organisation offers secure employment, excellent training, hybrid flexibility along with a friendly team biased working culture and ongoing future opportunities.
C££ (£35k) Competitive + Hybrid working week + Training + Pension
Location: Milton Keynes, Northamptonshire, Bedfordshire
Some key points we need….
Here are some of the key personal attributes we are looking for….
Direct experience in working, serving or managing workloads within Automotive Garage Workshops, Fleet Maintenance or Franchised Dealer Parts & Service.
Clear & concise communication skills, written and face to face.
Smart in appearance with an optimistic and enthusiastic personality.
Technical skills / understanding of automotive repairs & service.
Ability to work alone.
Team player able to integrate into a small friendly team.
Fully PC literate competently covering Microsoft applications.
Excellent and polite telephone manner.
High work ethic with a passion for completing tasks and multi-tasking.
Do you want to enjoy career stability & growth in a great working culture?
The role has a great team working culture in a friendly office environment, offering career stability and the chance for career progression over time. Office hours Monday – Friday.
If you think you have what we need:
Please send your CV to our retained recruitment partner Glen Shepherd at Glen Callum Associates Ltd / 07977 266309.
JOB REF: 4066GSD - Fleet Controller - Automotive
Glen Callum Associates are a leading International automotive & engineering recruitment specialist, delivering Senior Executive & Management opportunities throughout the world. To reach out to us visit www.glencallum.co.uk ....Read more...
Fleet Controller - Automotive
Are you experienced in either Aftersales Controller, Automotive Service & Repair Manager or Automotive Fleet Maintenance person with a good grounding in Franchised Dealer networks or Vehicle Fleet Maintenance? Do you thoroughly understand the Service and Repair process? Can you communicate effectively with Garage or Automotive Workshop operations efficiently handling customer contact via phone, face to face and email?
The company & culture:
The company is a specialist provider of Fleet Maintenance Services for both private and corporate customers. With new ownership driving the business forward, the organisation offers secure employment, excellent training, hybrid flexibility along with a friendly team biased working culture and ongoing future opportunities.
C££ (£35k) Competitive + Hybrid working week + Training + Pension
Location: Milton Keynes, Northamptonshire, Bedfordshire
Some key points we need….
Here are some of the key personal attributes we are looking for….
Direct experience in working, serving or managing workloads within Automotive Garage Workshops, Fleet Maintenance or Franchised Dealer Parts & Service.
Clear & concise communication skills, written and face to face.
Smart in appearance with an optimistic and enthusiastic personality.
Technical skills / understanding of automotive repairs & service.
Ability to work alone.
Team player able to integrate into a small friendly team.
Fully PC literate competently covering Microsoft applications.
Excellent and polite telephone manner.
High work ethic with a passion for completing tasks and multi-tasking.
Do you want to enjoy career stability & growth in a great working culture?
The role has a great team working culture in a friendly office environment, offering career stability and the chance for career progression over time. Office hours Monday – Friday.
If you think you have what we need:
Please send your CV to our retained recruitment partner Glen Shepherd at Glen Callum Associates Ltd / 07977 266309.
JOB REF: 4066GSD - Fleet Controller - Automotive
Glen Callum Associates are a leading International automotive & engineering recruitment specialist, delivering Senior Executive & Management opportunities throughout the world. To reach out to us visit www.glencallum.co.uk ....Read more...
Role: IT Support Analyst
Location: Maidstone, Kent
£Competitive + Company Bonus & Benefits
Hours: Monday to Friday 8:30 am until 4:30 pm (37.5 Hours)
Our client, a leading international manufacturer, is currently recruiting an experienced IT Support Analyst to join their site in Maidstone. This is an exciting opportunity to join a growing IT support team.
As an IT Support Analyst, you will report directly to the local IT Support Team Lead working closely with other colleagues to service impacting incidents and to fulfil requests. Knowledge of supported services and team responsibilities will be required to effectively manage escalations and reassign incidents and requests for faster resolutions.
Duties include:
- Deliver day-to-day activities for Incident Management, Request Management, and Service Desk processes whilst following the documentation available to support these activities.
- Collaborate with service analysts across all business functions to meet and where possible exceed agreed Service Level Agreements (SLAs)
- Support and lead quarterly site Service Reviews, presenting SLA reports and collaborating with business stakeholders to optimise site services.
- Follow up on end customer survey feedback to establish opportunities for future CX improvement.
- Recommend and where applicable deliver continuous improvements to operational procedures.
What we are looking for:
- Experience in IT Support with Service Management or an end-user support role in a fast-paced industrial or manufacturing industry.
- Practical knowledge of IT Service Management systems and processes and the associated frameworks (ITIL or Similar)
- Experience in PowerShell / Automation Scripting, Apple IOS / Change & Request Management, Problem Management and updating technical guidance and knowledge base documentation.
- Technical knowledge of AD for user and computer management.
- Basic knowledge of Networking, WAN and LAN technologies.
- Technical knowledge of client and service OSs and Microsoft Office applications.
- Knowledge of Backup and Restore processes.
- IT Operating Model change experience.
- Experience in dealing with customers, providing telephone and remote virtual desktop support.
- Service performance measurement and reporting skills.
- Experience in communicating effectively and working as part of a team.
- Good business communication skills.
Benefits:
- On-site gym
- On-site canteen
- Competitive pension package
- EAP Schemes
- Wellbeing days
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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Job title: Customer Service Advisor
Reference: E113362
Location: St Helens
Duration: Permanent
Start date: asap
Salary: to £26,500 pa
Are you looking for a new and exciting career as a Customer Service Advisor with a leading manufacturing company ?
We’re recruiting a Customer Service Advisor on a permanent basis in St Helens, based full time in their office.
Joining and established Customer Service team, you will provide Customer Service advice and support to both existing and new customers. Taking full responsibility of orders received to ensure customer satisfaction and brand reputation is sustained.
Responsibilities
To work closely with Warehouse, Logistics and Production
Communicate product information to the company’s customers
Communicating courteously with customers by telephone and email
Calling customers to provide a one-to-one service
Handle all customers’ enquiries
Providing help and advice to customers, using the company products or services
Process orders received from customers in SAP and generate the correct paperwork to enable the Warehouse /Logistic Manager to process customer’s requirements
Process Electronic Orders
Maintain a “Goods Return” record with the company’s IT system, enabling the Warehouse/Logistic manager to cross refer for any goods returned by customers
Provide a communication link between Customers and external sales team
Promote company policies in respect of Health and safety and ISO 9000 policies
Were applicable maintain records required by ISO 9000
Carry out ad hoc duties as and when required
Candidates will need:
SAP experience
Customer Service experience
Microsoft applications, such as Word, Excel and Outlook
Excellent verbal and written communication skills
Knowledge and application of Customer Service procedures
Knowledge and application of QA procedures
Aptitudes
Attention to detail
Open, approachable, and friendly personality
High personal and professional motivation
Team player with a positive 'can do' attitude
On offer
A Salary to £26,500 pa is on offer with an impressive benefits package including a contributory pension, simply health insurance, free parking, free hot and cold beverages, fresh fruit, gym membership, free hot lunch (once a month), family fun days, free Christmas party for you and partner. In addition, they offer 33 days' annual leave (25 + 8 bank holidays including bank holidays)
Location: St Helens WA10
Working Hours: Monday to Friday - 39.5 hours per week
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