Student Admissions and Administration Apprentice

General clerical support including: word processing, filing, photocopying. Responding to enquiries from students, colleagues and third parties, which may be face-to-face, by telephone or by email interactions. Customer service skills Supporting the student experience. Data input and processing in large corporate IT systems. Use of spreadsheets. Basic financial processes. Dealing with confidential information. Assisting with events such as graduation and open days. Placing purchase orders. Administrative support for meetings e.g. organising the meeting, attending the meeting and taking notes. Understanding of and adherence to the University’s Policies and Procedures, including health and safety regulations, data protection, equality and diversity.

Training:

In addition to your level 3 apprenticeship qualification, we offer a unique apprenticeship programme filled to the brim with a wide range of training and skills development. 

The initial training is deliberately broad to teach a wide range of competencies allowing you time to learn and discover the variety of careers within an everchanging higher educational environment. 

You will spend four days a week learning workplace skills to forfil your duties as an Apprentice Administrator, with one day studying with a local college to gain the academic elements of your programme.

Training Outcome:

Most apprentices are successful in securing a role with the university or choose to continue their academic studies. Opportunities to progress onto a higher apprenticeship or degree apprenticeship exist for high-performing candidates upon completion of their first apprenticeship with us. Whilst we cannot guarantee a permanent position at the University of Manchester, we endeavour to match apprentices with appropriate vacancies and support them through the entire application process.

Employer Description:
One of the world’s leading universities built on research and teaching practices, coupled with one of the most respected apprenticeship programmes in the UK. Our programme builds its success’s year-on-year and continues to develop, matching the needs of the university and our community. We are proud of our strong reputation, supporting each of our apprentices with individualised training, specialised projects, and targeted development to build a future career at the cutting edge of technology.

Working Hours :
Monday to Friday 9am to 5pm (variable times to suit workplace requirements) 1 hour for lunch.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative