Job purpose:
To provide receptionist duties under the direction of the Central Team.
To provide administrative support to other departments within the practice.
To contribute to the effective and efficient running of the office.
Undertake reception duties, answering telephone calls, redirecting calls and /or taking messages.
To undertake routine administrative duties in relation to the organisation as and when required.
To provide administrative support in relation to the production of specific materials e.g. letters, memos, minutes etc.
Liaising with Solicitors and diary management.
Provide routine receptionist/administrative support e.g. photocopying, filing, emailing, etc.
Maintain manual and computerised records/management information systems.
Deal with face to face enquiries and signing in visitors.
Operate office equipment e.g. photocopier, shredder, scanner, etc.
To work as part of a team and always support the role of others contributing to the overall work and ethos of the central team.
To undertake personal development through training and other learning activities including performance management, as required.
Be aware of and comply with policies and procedures relating to health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.
Training:The customer service apprenticeship requires students to complete 4 days a week at zenith lawyers and 1 day a week at Blackburn College.Training Outcome:Business Administration Level 3 or permanant position.Employer Description:Located near the Center of Blackburn Zenith lawyers are known for providing a range of legal services to individuals and businesses. They pride themselves on offering expert advice with a personal touch.Working Hours :Weekday working, 37.5hrs per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Team working,Creative,Initiative....Read more...
Duties will include:
Develop an understanding of revenues and benefits rules, regulations and processes
Use a range of IT systems to create and maintain accurate records relating to council tax, business rates, housing benefit and council tax support
Learn how to deal with enquiries from citizens, both on the telephone and face to face
Undertake a range of administrative support duties to support efficient service delivery
Training:
You will attend a local training provider, usually on day release, to gain a Level 4 qualification in Revenues & Benefits
Attend an in-depth Apprentice Induction
Gain a health & safety qualification
Attend enrichment activities to enhance your knowledge eg interview techniques, health & wellbeing, finance, disability awareness
Have the chance to attend marketing events and also take part in activities during National Apprenticeship Week
Training Outcome:
Gain a Level 4 Apprenticeship in Revenues & Benefits
2 years work experience in the public sector
Personal support to seek employment 4 months from the apprenticeship ending
The apprenticeship programme has a high retention rate as there are many opportunities to gain employment within the council
Employer Description:Wakefield Council is a local authority who provides many services to the citizens of Wakefield and the surrounding district.
We are an ambitious, high achieving and low spending council, delivering value for money through efficiency and innovation. Continuous improvements to our high quality services means we need to employ talented and dedicated individuals to support our existing workforce.Working Hours :The working week is usually:
Monday to Thursday, 8.30am - 5.00pm, Friday, 8.30am - 4.30pm. Flexible working is sometimes available.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Resilience....Read more...
Work alongside the experienced IT team whilst learning all aspects of the role and the systems used within the organisation
Administration and maintenance of desktop and server hardware and software systems, including directory services, operating systems, Microsoft 365 and database systems
Administration and maintenance of the company network, including switches and Wi-Fi access points
Creating, distributing, and maintaining user accounts and profiles, including remote/local access accounts and cloud system accounts
Deal with enquiries and communicate effectively with customers, colleagues and internal/external personnel
Assigning and revoking company equipment including laptops, smart phones, and access tokens
To ensure accurate record keeping using IT systems
To follow processes and procedures within the IT Service and assist in updating these when appropriate
To work in line with ‘best practice’ ensuring compliance to relevant policies and to ensure compliance with regulatory standards
To maintain confidentiality and discretion
Assist in general administration and support
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
The successful candidate may be offered full-time employment
Employer Description:Crowder Consulting is a professional business of consulting engineers, software developers and data analysts. We are positioned in a niche area of the water industry providing solutions to save water and protect the natural environment. Through our leading Water Network Management System, Netbase, along with our engineering consultancy and data analytics services, we support UK and international water operators in optimising their network management and responsibly minimising water losses.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Organisation skills,Number skills,Analytical skills,Team working,Initiative,Confident telephone manner....Read more...
Undertake key aspects of administration relating to all area of the Registry Service Team
Collating and storing highly confidential documentation
Communicating with staff across the organisation and partner institutions
Inputting data onto a Student Records System (Thesis) and other systems as and when required
Checking reports for accuracy and highlighting any errors or discrepancies
Data quality and accuracy when updating systems
To be involved with the organisation and operation of various Ceremonies / Events.
To deal with queries by telephone, letter, e-mail and face to face from academic and administrative colleagues and students in relation Registry Services
At peak periods there may be a requirement to work flexibly as necessary
To undertake other appropriate duties as required by the Assistant Registrar
Use of Microsoft Office applications including Word, Excel, Outlook, Teams and SharePoint
To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems
Training:The successful candidate will complete a Business Admin Level 3 Apprenticeship standard.Training Outcome:Excellent progression available within the company. The successful applicant will undertake more responsibilities as the apprenticeship develops with a strong view to securing permanent employment on completion.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday -Friday (times to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Customer care skills,Team working....Read more...
Telephone handling (inbound and outbound calls)
Manage electronic filing systems
Photocopying/scanning to email
Communicating through email
Booking site visits and liaising with sub-contractors
Managing engineers diaries
Stock checking
Training:
As part of the apprenticeship and training, you will be required to attend Sheffield College once per month
Training Outcome:
Sustained employment with further accredited training for the commited and successful candidate
Employer Description:Elite Security Systems Ltd. was incorporated in 2012. We are a company based in Sheffield, and invest in a directly employed, locally based work force. To achieve the very best in performance, we support our staff professionally and personally to enable them to achieve their full potential. All operate as part of a dedicated team committed to high quality customer care and service. In the interests of making a positive difference in the industry, and in maintaining a productive, efficient, effective and relatively very content work force, we recognise the value, potential and contribution of each team member, and offer progressive, favourable, beneficial terms and conditions of employment; including, flexible, relatively well contained working hours suited to parents/carers, paid sickness leave/medical appointments, and above average leave entitlement and remuneration. With appropriate management systems and staff in place, Elite Security has demonstrated steady, managed growth over the years. The team of staff work flexibly together to provide 24/7 seamless cover, 365 days per year, and high standards of workmanship.Working Hours :Monday- Friday
8:30am- 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
The Business Administrator Apprentice is responsible for supporting with all administrative tasks pertaining to the student journey for apprenticeships and qualifications
The role is also key to ensuring that our systems are updated with accurate and timely data on students’ progress, and liaising with the Customer Service Administrator to ensure students have the right materials to begin their learning
The Apprentice will be supporting our customers with queries through telephone, email and online messaging services
Training:
The apprentice will study towards the Level 3 Business Administrator Apprenticeship
You will need to complete a minimum of 6 hours per week planned study time(off job hours) which is agreed with your employer at the start of the course
This may be attending workshops, shadowing in other departments and senior colleagues, writing assignments, webinars, podcasts eLearning and lots more
Training will take place online and also on-site at the workplace
Training Outcome:
Once the apprenticeship is completed, the successful candidate can expect to progress into a student support administrator role with Professional Academy
There will also be the opportunity to undertake a professional qualifiaction in sales, marketing or management
Employer Description:The leading provider of CIM, ISM, and CMI qualifications, Professional Academy delivers high quality training in management and leadership, sales, marketing and digital marketing.
As a one-stop-shop, Professional Academy offers the complete package. From professionals looking to gain new qualifications to companies seeking in-house training, we provide custom-designed courses, exceptional trainers, one-to-one support and an advanced online learning management system.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Pineapple....Read more...
A fantastic opportunity has arisen for a Junior Apprentice Administrator to work within a supportive team environment and to provide administrative support to the office team to assist in the daily running of the company.
The successful candidate will work towards a Level 3 in Business Administration. For the right candidate, who is enthusiastic and willing to learn new skills, this is an excellent opportunity to progress and grow within the company.
Duties will include:
Answering calls inclusive of emailing all messages to relevant staff member (date-time-name-phone number and relevant message)
Scanning
Copying
Filing
Post in and distribution
Post out (tracked and standard)
Saving all documents to the customer records management system and precisely as per instruction
Shredding management in line with GDPR
Paper file management - within Data Protection guidelines
Cloud storage management
These duties are not exhaustive and other duties may be required.
Applicants should have good IT skills and able to communicate clearly on the telephone
Probationary period applies.Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
The successful applicant would have excellent long-term prospects, with the opportunity to develop as the company continues to grow with a variety of roles available
Employer Description:Homes or Houses Ltd provide a complete and comprehensive service property investors who are interested in acquiring UK property ranging from a single buy-to-let to a full portfolio. The company have built a legacy over two decades, cultivating a reputation as the trusted name in UK property investment.Working Hours :Monday - Friday, 9.00am - 4.00pm 30 mins lunch.Skills: Communication skills,Attention to detail,Team working....Read more...
Supporting patients face to face on the front reception desk and over the telephone
Welcoming patients and visitors, in person in a friendly and helpful manner
Referring patients
Provide administrative support to clinical team members
Entering information into patients records by computer
Ensuring correspondence, reports and results are filed promptly
To maintain a thorough knowledge of all Practice procedures
Participate fully as a team member sharing knowledge and information
Taking responsibility for maintaining own personal development
Maintaining confidentiality relating to patients, staff, visitors and practice business
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice
The apprentice will spend 20% of their working hours in off the job activities and training
On the job and off the job training will be delivered in the workplace
Training Outcome:
Upon successful completion of the apprenticeship, there is the opportunity for a permanent position within our admin team
Employer Description:SDHC GP Federation was established in 2016 by the GP practices in Eastbourne, Hailsham and Seaford. Since then we have become a social enterprise, grown our membership to 24 practices in East Sussex and expanded our services, some of which span East Sussex.Working Hours :Shifts of 7.5 hours per day, scheduled between 07:45 and 22:30, across 7 days a week including evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Initiative,Non judgemental,Patience....Read more...
A typical week will involve 1-day at college, 3-days with the administrative team and 1-day supporting reception and business support.
Diverse administrative tasks using NHS and external IT systems, including AI software, to manage patients' care
Support to the reception and dispensary team to deliver front facing patient services
Speaking with patients via telephone and booking appointments
Work with the business support officer and practice manager to support ad hoc projects and routine administrative tasks
Support to ensure paper records and file are managed correctly
Training:Business Administrator Level 3.
Apprentices will typically attend York College on a day release for the duration of the apprenticeship (although online delivery is also available) and work with their employer for the remainder of their contracted hours. During their time in college, apprentices will work towards developing their knowledge, skills and behaviours, and at work will consolidate their on-programme learning with the support of their employer. An assessor/reviewer will visit the workplace every 8-10 weeks to discuss and monitor progress on the apprenticeship in conjunction with the employer.Training Outcome:The post could take the candidate into a range of full-time positions within the GP setting or wider healthcare administration and business support areas.Employer Description:We provide comprehensive NHS primary care services to help patients manage their health and well-being. Our aim is to provide a high quality, caring and personal healthcare service to our whole patient base. We have 30 staff including GPs, nurses, administration and support staff.Working Hours :Monday to Friday 9am - 5pm, with some ad hoc variation to start earlier (8am) or finish later (6pm). No weekend or bank holiday working.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
A fantastic opportunity has arisen for a Junior Apprentice Administrator to work within a supportive team environment and to provide administrative support to the office team to assist in the daily running of the company.
The successful candidate will work towards a Level 3 in Business Administration. For the right candidate, who is enthusiastic and willing to learn new skills, this is an excellent opportunity to progress and grow within the company.
Duties will include:
Answering calls inclusive of emailing all messages to relevant staff member (date-time-name-phone number and relevant message)
Scanning
Copying
Filing
Post in and distribution
Post out (tracked and standard)
Saving all documents to the customer records management system and precisely as per instruction
Shredding management in line with GDPR
Paper file management - within Data Protection guidelines
Cloud storage management
These duties are not exhaustive and other duties may be required.
Applicants should have good IT skills and able to communicate clearly on the telephone
Probationary period applies.Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
The successful applicant would have excellent long-term prospects, with the opportunity to develop as the company continues to grow with a variety of roles available
Employer Description:Homes or Houses Ltd provide a complete and comprehensive service property investors who are interested in acquiring UK property ranging from a single buy-to-let to a full portfolio. The company have built a legacy over two decades, cultivating a reputation as the trusted name in UK property investment.Working Hours :Monday - Friday, 9.00am - 4.00pm 30 mins lunch.Skills: Communication skills,Attention to detail,Team working....Read more...
The role will include the following duties:
Supporting the team and administration staff with tasks
Data entry
Meeting and greeting visitors
Filing and maintaining important information
Answering the telephone, dealing with enquiries, taking messages and passing information to the appropriate people in a timely manner
Maintain confidentiality in all aspects
Obtaining and recording information on the computer as required
Photocopying and printing various documents, sometimes on the behalf of other colleagues as well as sending and responding to customer and supplier emails
Creating and responding to client emails
Training:
As the successful apprentice you will undertake a Level 3 Apprenticeship in Business Administrator to include Employment Rights & Responsibilities (ERR) and Personal Learning & Thinking Skills (PLTS)
Our Apprenticeship programmes are designed around a mix of on-the-job training and off-the-job learning
You will attend colllege for an 8-10 week block at some point during the apprenticeship
You will be assigned a supervisor/mentor within the workplace, who will support you to develop your workplace skills, knowledge and experience throughout the duration of your apprenticeship programme
Training Outcome:
A full time role is available on successful completion of the apprenticeship, for the right person
Employer Description:We are the founders and team leaders behind everything that happens in our beautiful Gloucestershire workshop, and into our clients’ properties reaching London, and everywhere in-between!
We measure, sew, pleat, and install for some of the country’s finest interior designers. The complete service!
We are an ISO 9001:2015 certified company, which means our systems, plans and processes are assessed by external auditors against internationally recognised standards to manage quality control and continuous improvement across the business, with the aim of delivering the best and most consistent service to our customers.
We might be The Boys Who Sew today, but we both started out life very differently. Besides our shared heritage in interior design, we come from extremely different backgrounds. And we think that’s a wonderful thing!Working Hours :Mondays - Friday, 9.00am - 5.00pm, with a 1 hour paid lunch break included.Skills: IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
1) Maintain comprehensive financial and asset records 2) Assist with the management of defined budgets3) Raise orders in OEO and OHMS and ensure invoices are processed within set timescales4) Assist in the contract administration and coordination of investment work5) Provide administrative support and ensure effective and appropriate administrative systems are in place to support the work of units within the Investment Service6) Recording and collating statistical and other information, producing returns and monitoring reports7) Assist with the management of IT systems including data inputting, manipulation and retrieval of data8) Assist in the production of reports, specification’s, estimates, drawings and other information as required9) The collection, quality checking and collation of information from a variety of sources10) Liaise effectively at all levels with other SCC sections, contractors and other agencies11) Provide and collect information to and from service users both in writing, over the telephone, and in person. Taking any necessary action to follow up12) Undertake occasional site visits and basic surveys to customers and properties to ensure the effective delivery of investment activities13) Assist in the preparation of display materials and organisation of tenant consultation events that relate to the investment programme14) Assist with training activities15) To undertake any other related duties and responsibilities as may arise16) All duties and responsibilities should be carried out in accordance with agreed SCC policy and procedures, in particular the policies on Equal Opportunities and Health and SafetyTraining Outcome:
Opportunity to move into a full time role upon completion
Employer Description:Sheffield City Council is the local authority for the City of Sheffield, a metropolitan borough with city status in South Yorkshire, England. The council consists of 84 councillors, elected to represent 28 wards, each with three councillors. It is currently under no overall control, with Labour, the Liberal Democrats and the Green Party each holding chair positions in a proportionate number of committeesWorking Hours :Monday- Friday
Shifts to be confirmed
37 Hours a weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
This is a fantastic opportunity to kick start your career in a friendly, inclusive and growing business.
This is a varied role, dealing pre and post-completion administration processes both by telephone and in writing.
You will handle all processes with accuracy and within agreed timescales in a compliant manner and in line with regulatory guidelines.
Work to agreed objectives, service standards and deliverables
Scan, upload and allocate documents/emails to internal systems
Liaise with Brokers, Solicitors, Valuers and Customers for outstanding information/documentation where required
Provide support to Underwriting and Mortgage Services departments with post and ad-hoc duties
Ensure relevant documentation and information received is checked for adherence to policy and criteria
Deal with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service
Provide a prompt reply to all written correspondence
Develop positive working relationships with colleagues
Adhere to internal/external compliance, credit review and audit requirements
Apply all aspects of the desired consumer outcomes of Treating the Customer Fairly (TCF)
Use initiative to resolve queries outside own area of expertise
Take responsibility for your own learning and development
All other associated duties and responsibilities and carry out any tasks as required by management
Training:Level 3 Business Administration Apprenticeship standard.Training Outcome:After successfully completing the apprenticeship, apprentices may be able to progress in their careers in Underwriting, Mortgage Services or other departments across the business. There may also be the opportunity to complete industry recognised qualifications.Employer Description:Fleet Mortgages – a fast-growing, specialist buy-to-let lender – commenced trading in December 2014.
Fleet Mortgages has a strong culture, driven by our core values: do the right thing, listen, own it, aim for greatness and keep it simple. Here at Fleet Mortgages, we believe that everything starts with a good conversation, whether that be internally or externally.
Originally a team of 14, Fleet Mortgages has grown to over 200 employees since then.
Fleet Mortgages was acquired by Starling Bank in 2021.Working Hours :Monday – Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Team working,Knowledge of Microsoft Office....Read more...
As you are working in a small business, you will be exposed to a wider range of tasks than you may experience with other accountancy firms. The duties will include:-
Preparation of company accounts and tax returns
Preparation of sole trader/partnership accounts and associated self-assessment tax returns
Bookkeeping and VAT returns
Company secretarial
Payroll
Client onboarding and AML tasks
Any other ad hoc reports
Upon completion of your initial induction, you will liaise with clients directly (by email, telephone, and face-to-face) and be given a small portfolio of regular tasks for you to manage independently. Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:The placement includes one day a week at college working towards an industry-recognised qualification, AAT Level 2 Accountancy. There will be the opportunity to develop within the firm, which ultimately could include qualifying as a Chartered Accountant and becoming a Director/Shareholder of the business. We act for businesses across a broad range of industries, which you will be involved with from start (ie, primary records, such as bank statements and invoices) to finish (i.e., completion of the year-end accounts, including pre/post year-end planning meetings). Employer Description:White Cloud Management Ltd is a Chartered accountancy firm in Shrewsbury offering a professional and friendly service.
We offer all the services of a traditional accountancy firm and we continually embrace modern technologies to deliver a more efficient service in a digital world.
We are a small and flexible family business looking to support similar businesses and business owners. To help support you all the way, we maintain regular communication to ensure that we provide quality, real-time support.
All packages provided are specifically tailored to you and your business based on your own individual circumstances.Working Hours :Flexible working options are available, with core hours from 9:15 AM to 2:45 PM.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills....Read more...
Day-to-day front-line IT support up to 2nd line for end users providing first contact fix where possible
Systems administration of cloud technologies, operating systems and server-based applications
Basic network administration
Logging incidents and service requests from customers received via telephone, email and customer portal through ITSM tool and process accordingly
Provide excellent client communication and customer services standards
Perform project duties such as device builds, IT moves and assist with installations which can range from IT cabling, desktop installations and server or datacentre installs
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
Progression onto more senior positions following successful completion of the apprenticeship
Employer Description:HybrIT is a fast-growing Systems Integrator and Managed Service Provider. They deliver a customer first approach to services, ensuring quality while maintaining great relationships with our customers.
Customers range from large corporate businesses to small and medium enterprises. Customers are from a wide range of verticals from financial services, public sector and legal to national retail. HybrIT has a number of routes to market with extensive partnerships within the IT channel and a growing direct business.
This gives staff a broad range of exposure and experience across multiple business sectors and different scales of technical solutions.Working Hours :Monday- Friday
9am- 5pmSkills: Communication skills,IT skills,Organisation skills,Problem solving skills,Team working....Read more...
Business Support:
Provide administrative support to Council officers, as and when required.
Open and stamp post, and frank and record outgoing post.
Compose standard letters/emails.
To assist with the filing and archiving of Council documents, as directed by senior officers, including handling the deletion of data in line with GDPR.
Order stationery and monitor stock levels.
Prepare cash floats, and process and input cash sheets.
Receive payments for hire of facilities and any other payments made at the office.
Assist with basic finance functions, such as the reconciliation of income
Monitor levels of forms and information leaflets, printing further copies as required.
Coordinate arrangements for and supervise work experience students and volunteers in the Council officers, completing all required documentation and reports.
Reception Desk / Customer Contact:
Cover the council office reception desk and telephone lines during opening hours (9am - 12pm / 1pm - 4.30pm (Mon-Thu) & 4pm (Fri)), being the first point of contact for visitors or telephone callers to the Council.
Manage the council’s Admin inbox, responding to enquiries / forwarding emails to relevant officers as necessary.
Coordinate requests for memorial plaques / benches / trees, working with the Amenities Manager to fulfil these.
Meet with prospective hirers to discuss requirements and give tours of Council premises, where required.
Communications & Marketing:
Assist with the running of the council’s social media accounts, including designing and scheduling posts.
Monitor and collate a record of press coverage relating to the council
Assist with the design and production of marketing materials, including posters and signage
Support the publication of press releases and news items on the Council’s website
Provide support for the organising of the council’s public events
Maintain the council’s noticeboards
Assist the Communications & Events Manager in any other way they deem required to support the council’s marketing and communications functions
Other Information:
Carry out all duties whilst ensuring the Health and Safety of resources within the post holder’s responsibility, ensuring that personal responsibilities of Health and Safety, as laid down in the Health and Safety at Work Act, are followed.
Maintain the highest levels of discretion and confidentiality.
Maintain the standards of service set by the Council.
Commit to Woodley Town Council’s inclusivity policy and values, treating colleagues and customers with dignity and respect.
Training:You will attend 1x face to face lesson at Chiltern Training, once a month. The rest of your time will be spent working in your placement gaining hands on experience in the sector.
(5th Floor, One Valpy, 20 Valpy Street, Reading RG1 1AR).Training Outcome:
Upon completion of your Business Administration apprenticeship and with experience in this sector, you could progress from business support officer to supervisor or office manager.
You could also move into other departments, like IT, payroll, or accounting.
With further training, you could specialise in an area like legal, financial, or medical administration, become a personal assistant or executive officer.
Employer Description:As the town has grown so have the services provided by the Town Council. The Town Council is responsible for a number of parks and open spaces, play areas, allotments, community halls, street lighting and bus shelters, planning consultation, The Oakwood Centre, including the Alan Cornish Theatre, and Woodford Park Leisure Centre. The Council also gives grants to local community organisations and individuals and represents residents on wider issues.Working Hours :Monday - Thursday, 9.00am - 5.00pm.
Friday, 9.00am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Initiative,Interpersonal skills,Tact,Competent Microsoft user....Read more...
JOB DESCRIPTION
Job Title: Product Support Representative
Location: Kenosha, WI
Department: Product Support
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Summary:
As our Product Support Representative, after training, you will be the go-to problem solver for the end user of RO products. You will determine each customer's needs, answer their questions, share product information and provide effective solutions to their challenges while delivering exceptional customer service. This role is perfect for someone who thrives on no two days being the same, who loves solving problems, enjoys educating others and is passionate about providing exceptional customer service.
This call center is operational from 7am- 6 pm. Flexible scheduling availability is required to accommodate our customers' needs.
Responsibilities:
Communicates with customers by telephone, email, chat or social media channels to provide information about proper selection of products and their use, and to help resolve consumer issues. Utilize product documentation as well as received training to support consumers across a wide assortment of products. Documentation of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Obtain and examine all relevant information to assess validity of problems and to determine possible causes. Collaborate with other departments in the organization on the investigation and documentation of reported issues.
Requirements: This call center is operational from 7am- 6 pm. Flexible scheduling availability is required to accommodate our customers' needs.
3+ years' experience in customer service, preferably in a call center environment Outstanding listening and communication skills. Must possesses a strong customer focus Demonstrated ability to successfully 'think on your feet' - to analyze information received and quickly process it to determine what would be the appropriate next step in terms of additional information needed, appropriate resolution, or referral as beyond scope Technical adaptability; should have the ability to learn new software, systems, etc. easily Ability to incorporate technical knowledge, customer requirements, policy guidelines and situational information to resolve customer issues
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave). Rust-Oleum offers 9 paid holidays and two floating holiday per year. We also offer a 401(k) plan after three months of employment. Oleum is an equal opportunity employer Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
We’re looking for a motivated and creative individual to join our busy Marketing team at Hippo Motor Group as a Marketing Apprentice. This is a fantastic opportunity for someone looking to start their career in marketing, working alongside an experienced and supportive team in a fast-paced automotive business.
The role will sit within the central Marketing Department, supporting both the Hippo Approved and Hippo Leasing brands. You’ll get hands-on experience across a range of marketing activities and will contribute to real campaigns from day one.
Key Responsibilities:
Support the team in delivering marketing campaigns (email, paid media, print)
Help maintain and update website content
Monitor campaign performance and compile basic reports
Attend team meetings and take notes or actions where required
Conduct market research to support campaign planning
Support event planning and other marketing projects as needed
You’ll work closely with:
Our Marketing Team and Managers
The Social Media, Content, and Product teams
Other internal departments including Sales, Product, and CRM
External partners such as creative agencies and digital consultants
This is an exciting position designed to give you broad exposure to the world of marketing and the automotive sector. You’ll be fully supported through your apprenticeship and encouraged to grow your skills and confidence.Training:Training will take place at Blackburn College, once a week:
Blackburn CollegeFeilden StreetBlackburnLancashireBB2 1LHTraining Outcome:Career Advancement, Professional Development, Skill Diversification, Long-term, Stability.Employer Description:The Group comprises of 4 companies that cover all your needs from car leasing, finance, new and used cars and vans and Prestige cars all expertly prepared at our state of the art Hippo Service Centre.Working Hours :Working hours - to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Creative,Confident over the telephone....Read more...
To work towards providing professional, efficient, and proactive administration support within the firm. Some of the duties include:
Greet visitors in a friendly and professional manner
Answer incoming telephone calls and direct the call appropriately
Take accurate and complete messages for those who may be unavailable
Work closely with the team in gaining experience
Provide administrative support to the departments in relation to the workload
Arrange and confirm appointments with clients and third parties
Adhere to policies concerning client confidentiality
Follow established procedures for receiving, documenting, organising and sending out mail
Maintain neatness and organisation of the reception desk
Assist fee earners with a selection of administrative tasks as required
Undertake photocopying, scanning and formatting of documents
Assist with the management of document storage and archiving
Training:
Level 3 Business Administration at Stockton Riverside College
Functional skills maths & English, if required
Training Outcome:An opportunity for a full-time position at the end of the apprenticeship.Employer Description:Expert Law Resolution for Business and Personal Matters. The team at McKenzie Bell is highly experienced in residential conveyancing and has a strong track record for an array of longstanding and new clients.
If you’re looking to buy, sell or remortgage a property our residential conveyancing team can provide you with the necessary guidance through the process of your property purchase.
We regularly assist with the purchase of anything from a small apartment to a large detached home, no sale is legally binding until the conveyancing process has been completed.
We provide diligent and transparent service through the whole process and guide you through every stage, resolving any legal issues that may arise.Working Hours :Monday - Friday 9am - 5pm.Skills: Communication skills,Customer care skills,Team working,Initiative,Organised,Able to multi-task,Time management,Hardworking,Reliable,Able to work independently....Read more...
You will deal with telephone calls and emails from customers, contractors, etc.
Create accurate and updated electronic records including MS Office and Excel.
Prepare, print, and collate information for customers.
Liaise with contractors and arrange planned and emergency maintenance works.
Investigate issues raised by customers and report findings.
Carry out site inspections
Training:
Housing and Property Management Level 3
This is 100% online learning in a real-time classroom environment, provided by The Apprentice Academy based in Manchester, this typically is for one day per week.
Expected start date for the course is September, giving you the chance to settle into your new role within the office beforehand and a head start on the learning ahead
You will work from our Derbyshire Head Office and complete your online learning within a learning space in the office.
Training Outcome:
On successful completion of Housing and Property Management level 3, you may choose to work towards level 4
Other nationally accredited qualifications in the industry such as those provided by The Institute of Residential Property Management (IRPM) will be encouraged and supported
Employer Description:Ground Solutions UK Ltd is a growing and vibrant company consisting of friendly and approachable teams including accounts, property managers, a grounds maintenance division and cleaners. We are Property Managing Agents managing mainly residential blocks of apartments/houses, areas of open space and some commercial developments.
Our ethos is to deliver a first-class customer service and to ensure properties are maintained to a standard we would be happy to live in ourselves.Working Hours :Monday to Friday 08.30 to 17.00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
Duties:
Meeting and greeting customers
Answering telephone calls
Taking and assisting customer questions and queries
Selling products and services to meet customer needs
Working towards individual and team sales targets
Administrative duties
Marketing in-store and on social media
Assisting with customer events
Attending team meetings and participating in on- and off-the-job training
Gaining a full understanding of all elements involved in being a travel consultant
Gradually taking on more tasks and responsibilities as you progress in your role
Supporting and contributing to a positive team environment — our people are always at the heart of everything we do
Participating in travel consultant training programmes to support your personal and professional development
Enjoying social events such as team nights out and company parties
Taking part in educational trips abroad where opportunities arise
Training:An apprenticeship includes regular training with a college or other training organisation. At least 6-hours of your working hours will be spent training or studying.Training Outcome:To become a valued member of the Hays Travel team. Employer Description:Rebecca Holt Travel Limited have a franchise agreement with Hays Travel, the UK's largest travel agency. We work closely providing excellent customer service along with products and services that exceed our customers’ needs. We take pride in delivering first class support and training, to enable them to reach their full potential.Working Hours :Monday - Saturday, 09:00 - 17:00 with a day off during the week, which is changeable.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Creative,Initiative,Motivated,Friendly,Enthusiastic....Read more...
Day to day role responsibilities will include:
Assisting with financial and management accounts preparation for Sole Traders, Partnerships and Limited Companies
Assisting with managing client expectations and deadlines
Assisting with the preparation of personal and business tax returns
Carrying out bookkeeping activities, including journal postings and ledger reconciliations
Processing client records accurately using Xero, Dext, and other accountancy software
Preparation of VAT returns and management accounts
Assisting with general administrative duties, including meeting and greeting clients, filing, answering the telephone, and supporting the team to meet deadlines as required
Training:
The apprentice will be working towards the Accounts or Finance Assistant Level 2 apprenticeship standard including the AAT Level 2 Certificate in Accounting
Classroom attendance at Colchester Institute (Colchester Campus) every other week
Training Outcome:We expect the successful candidate to complete their Level 2 apprenticeship and, subject to performance, continue with us at Ellacottmorris into Level 3 study. As their knowledge grows, they will take on more responsibility within the business, with opportunities for continued progression.Employer Description:Established in 2011, Ellacott Morris is a dynamic accountancy firm based in St Osyth, Essex. Serving clients across Clacton, Colchester, Chelmsford, Ipswich, and Harwich, we specialise in providing tailored accounting solutions for small businesses, sole traders, and limited companies. Our services encompass tax planning, bookkeeping, VAT and CIS compliance, payroll, and company incorporation.
With a dedicated team, we pride ourselves on a client-focused approach that combines local expertise with modern, cloud-based tools like Xero and Dext. Our commitment to personalised service and innovative solutions has earned us a reputation for helping businesses grow with confidence.Working Hours :Monday to Friday, 09:00am - 3:00pm, with a 30 minute paid lunch each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Log referrals onto patients’ EMIS records and via “e-referrals” or other secondary care referral systems.
Ensure that correspondence is signed and sent out promptly or electronically attached.
Keep files of data and correspondence as necessary and, in doing so, help maintain the administrative filing system.
Update patients’ computer records by entering new information (e.g. new problem codes, home visit details etc. as dictated by G.P.’s) onto the EMIS computer system as appropriate.
Deal with enquiries about referrals and other follow-up care from patients (either on the telephone or in person), hospitals and other health professionals.
Obtain information requested by the doctors (e.g. hospital speciality waiting times, chasing of diagnostic test results, availability of specialists at various hospitals).
Assist patients by giving helpful information and advice as appropriate and within the remit of your role as medical secretary.
Assist with cover for medical secretary colleagues during sickness/holiday absence.
Any other tasks as detailed by the Doctors, Business Manager or Office Manager.
Training:Delivery to be completed on-site and off-the-job training either at Barnsley College or your place of work. Student to complete a Customer Service Practitioner Level 2 Apprenticeship. Training Outcome:Initial responsibilities will be centred around the receipt of, scanning and processing of documentation from external clinical providers, onto the clinical system. When comfortable with this function, there will be the opportunity to train in all Medical Secretary responsibilities e.g. Audio and copy type referral letters and other correspondence for the clinical and senior management teams.Employer Description:We are a group of GP surgeries across Penistone, Thurgoland and Silkstone. We are the second largest GP Practice in Barnsley. The role of Medical Secretary will be based at our Thurgoland branch in a team of 5.Working Hours :Monday – Friday 8.00 – 14.00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Parts Advisor
As a Car Parts Sales Advisor / Parts Advisor, you will play a key role in advising and assisting customers with their automotive parts needs, from car spares to accessories. With your knowledge of the automotive aftermarket industry, you will help ensure our customers receive the best advise on Car Parts and Accessories.
We are a dynamic and growing Motor Factor, specialising in a comprehensive range of car parts, accessories, and other aftermarket automotive products. Due to our strategic expansion, we are looking for a dedicated and passionate Car Parts Sales Advisor / Automotive Parts person to join our friendly and supportive team.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 days annual leave inc BH
Key Responsibilities:
Advise customers on the sale of car parts, accessories, and specialist automotive products.
Process orders through automated systems and ensure accurate dispatch of products.
Maintain and manage stock levels to ensure customer orders are fulfilled in a timely manner.
Assist with any other tasks and areas of the business as required.
Develop and maintain excellent customer service and a strong rapport with customers.
Work closely with the team to achieve sales targets and ensure customer satisfaction.
The Ideal Candidate:
Experience: Solid knowledge and experience in advising and selling car spares, accessories, and specialist car parts.
Technical Mindset: A genuine interest in cars and a good understanding of the automotive aftermarket.
Motor Factor Background: Previous experience in a Motor Factor environment would be a distinct advantage.
Computer Literate: Proficiency in email, Word, Excel; experience with MAM software / MAM Autocat is advantageous but not essential.
Customer Service Skills: Exceptional telephone manner and excellent communication skills.
Team Player: Willingness to support and collaborate with colleagues in other areas of the business when necessary.
How to Apply:
To apply for this fantastic Parts Advisor role, please forward your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832 for more information.
Job Ref: 4240RC....Read more...
Your duties will include;
Assist in the day-to-day operation of the Careline function, supporting both the administration and operational teams
Take an active role in the development and testing of new and existing Technology Enabled Care Solutions
Deal with Careline enquiries, via telephone, email and written correspondence
Maintain manual and computerised records and/or management information systems
Supporting the Careline team with the allocation and management of job installations
Provide general administrative support such as, photocopying, filing, email, completing routine forms and responding to routine correspondence
Support with stock management and stock decontamination.he Careline
Attend and participate in meetings and marketing events as required
Undertake personal development through training and other learning activities, including performance management as required
Training:
Qualification - Level 3 Business Administrator
The training will be delivered at the workplace
Training Outcome:
Apprentice will receive on programme support from an Apprenticeship Officer and Careers, Information, Advice and Guidance support during the last 2 months of their Apprenticeship contract
Job seeking support is also included
Employer Description:Sefton Council is a local authority within the Liverpool City Region. Sefton is a diverse and exciting borough and is a great place to live and work. As an employer we can offer a diverse range of job roles across a variety of settings. We offer attractive conditions of service which allow for a good work life balance and invest in our staff through our learning and development programme. Inclusive Recruitment - We are proud to be an organisation which embraces diversity and difference. We employ colleagues who each bring their own unique skills to deliver an excellent service to our customers. We always recruit the most talented people for any role, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation. We aim to be reflective of the communities that we operate in. We promote diversity and encourage applicants from all backgrounds. Visit Inclusive Recruitment (sefton.gov.uk) for further information regarding the Council’s approach to Inclusive Recruitment. Equal Opportunities Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.Working Hours :Monday - Friday
either 8.00am - 4.00pm or 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Patience....Read more...
