As PA Administrator you will be joining an established and well-respected employer in Banbury, on a full time, permanent basis (office based). You will provide full administrative support to designated departments and assisting others as required. In addition, you will take responsibility for supporting on reception when required.
As PA Administrator, you will be responsible for:
PA Role
Direct responsibilities to designated teams and across the company, providing; diary management, call handling and general support as required
Providing administrative support to a designated team including creating, reviewing and distributing correspondence and client information
Completing digital dictation
Proactive client liaison – confirming appointments, recording data and logging details onto the Microsoft Schedule diary system to ensure optimum time management
Handling telephone contact with clients, making appointments etc.
Maintaining seamless paperless office environment and ensure it is accurate and up to date. Including regular archiving and proactive drive towards paperless office
Utilising systems to maintain accurate and secure data management
Organising lunches and other client contact activities for designated sections
Supporting with Board meeting attendance and minutes where required
Providing Marketing support where required
Sorting and scanning of post and documents for Partners and Departments
Training new starters and existing staff on internal procedures, specifically relating to use of technology
Reception Admin Support
Taking an active role on reception covering for periods of the week on a rota basis. This will require permanent physical presence on reception for several days a week, providing seamless front of house experience for visitors and our own people
Preparing meeting rooms, ensuring an outstanding client experience
Accurately processing incoming and outgoing post, deliveries, couriers, and international mail
Ensuring parking and external premises are fit for purpose and maintained in conjunction with the facilities team
In conjunction with IT, supporting users with meeting room technology and set up
Overall ownership of client meeting areas and staff recreation room including, coffee machine, drinks, weekly stock ordering and liaising with cleaners
Working with IT to manage electronic signing in and out technology
Working with Admin team to maintain stock levels and order consumables, stationery and large meeting lunch orders for the business
Unlocking premises ready for office opening
Critical Skills Required
Fully computer literate, including excellent Microsoft Office skills (Outlook, Word, Excel and PowerPoint)
Excellent telephone manner with good interpersonal and communication skills
Ability to work on your own or in a team
Ability to work under pressure and prioritise work effective and efficiently
Flexible attitude to work patterns
Excellent organisation and administrative skills
Accurate data inputting skills and eye for detail
Ability to use initiative in terms of decision making
The true benefit of working for this employer is the culture and values driven environment, which promotes sustainable development for all their talented people.
They also offer:
Competitive salary of £25,000 - £32,000
Enhanced Employer Pension Contribution
23 days’ holiday per annum plus Bank Holidays (Increases with length of service)
Use of benefits platform
Life assurance
Flexible working Structure: Flex-e
Private Medical Insurance, provided by Vitality
Medical Cash Plan, provided by Health Shield
Comprehensive Employee Assistance Programme (EAP)
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Job description:
Internal Sales Executive£26,000 - £30,000 p.a. doeCanterbury, KentPermanent, Full Time 08:00 – 16:00 or 08:30 – 16:30Own transport required due to location and occasional client visitsA leading IT Service Provider with a strong reputation in the education sector, and ambitious plans to expand further into the business market, is seeking an Internal Sales Executive to join their team in Canterbury.This is a newly created role, offering the successful candidate the chance to shape the position and play a key part in the company’s continued growth. In addition to appointment setting and handling client quote requests, there is clear potential to progress into a leadership role, building and managing an internal sales team as the business develops.Key Responsibilities
Make outbound calls to prospective clients across both education and business sectors, securing qualified appointments for the Business Development Manager.Respond to client quote requests, ensuring accurate and timely delivery.Qualify leads and maintain up-to-date records within the CRM system.Collaborate with the Business Development Manager and wider team to support sales objectives.Work towards appointment-setting and service-related targets.Attend occasional site visits and client meetings when required.
Candidate Requirements
Experience in telesales, internal sales, or appointment setting within a B2B environment.Confident telephone manner and the ability to engage decision-makers.Strong organisational skills and attention to detail, particularly when handling client quotes.Proficiency in Microsoft Office and experience with CRM systems.Positive, proactive, and target-driven approach.Must hold a valid driving licence and have own transport due to the office location and occasional site visits.Must be eligible for and able to pass an enhanced DBS check due to the nature of the client base.
What’s on Offer
Competitive salary.Full training on services, products, and systems.Supportive environment with opportunities to grow and develop.The opportunity to progress into a leadership role, building a future internal sales team.
Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.Do not hesitate to contact us about this or any other roles.
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COMMERCIAL INSURANCE BROKERDARTFORDSALARY UP TO £35,000 + BONUS & STUDY SUPPORT
OPPORTUNITY: My client is a well established Chartered Insurance Broker working with the commercial sector and is now looking to expand their team after recent unprecedented growth! Due to this continued success they have a fantastic opportunity for an experienced Commercial Account Handler to join the team and develop their career in the business.Should you be a experienced Commercial Broker with previous experience in Property, Retail, Combined Packages & D&O looking for an opportunity in a rewarding environment where you are offered study support, fantastic opportunities to develop and progress and work with a driven and motivated team, this opportunity is not to be missed!PACKAGE:
Salary up to £35,000 + Bonus
Clear Development Path
Funding for professional qualifications
Regular Office Socials - Ascot, paintball, summer party ect
Christmas shutdown
COMMERCIAL INSURANCE ACCOUNT HANDLER RESPONSIBILITIES:
To maintain appropriate, regular contact with existing customers and ensure their insurance requirements continue to be met in line with service levels.
In conjunction with the manager of the construction division, prepare and agree any forecasts, targets, plans and budgets for your respective area of work in order to establish clear work targets.
To work closely with Account Executives and other Account Handlers where necessary, to ensure a high level of customer satisfaction.
Make certain that files, notes and other records are clear, complete, up to date and available to other staff standing during periods of absence, in order to maintain high levels of client service and accuracy of documentation.
To act at all times within the FCA Principles for Business and to comply with FCA and internal procedures at all times in order to ensure the company meets it’s responsibilities in this area
To assist the wider Division and Broking team with London Market presence and with placing via Lloyds.
SKILLS & ABILITIES:
Experience in a Commercial Insurance Account Handler
Property, Retail, Combined Packages & D&O insurance experience preferred but not essential would be very advantageous.
Ability to organising self and own work.
Questioning and evaluation of client needs.
Ability to build relationships – internal & external.
Communication skills: telephone, verbal & written.
Selling and cross selling.
Rapport building with clients and underwriters.
TO APPLY: If you are an experienced Commercial Account Handler with the required skills, please send your CV for immediate consideration. We are currently shortlisting for interviews.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
An exciting opportunity has arisen for a capable, confident and detail orientated person, to join our friendly team here at FisherLegal LLP, in this dual role of financial administrator, with some legal secretary responsibilities.This will be working on a part time basis, across 4 days a week. About us:We are a boutique Private Client firm conveniently located just south of the A47, on the outskirts of Norwich. We maintain a deliberately low profile (we do not have a website), and offer a bespoke service to our clients, mainly: High/Ultra High Net Worth individuals based around the UK; trusts and charities; and private family offices.Our services include Wills and Tax Planning; the formation and administration of family trusts and grant making charitable trusts; Powers of Attorney; and Estate administration.We have worked for several of our clients over many years (both within the current firm and in previous firms) - new clients are acquired through personal recommendations from established clients and professional contacts.Since we are a small team - with one solicitor - it is important that we all pull together towards the common goal of providing our best service to our clients. A good work/life balance is encouraged - and we pride ourselves on being considerate employers. We know how to work hard when needed - and also enjoy working together.The role:You will be responsible for the day-to-day financial activities for the office, as well as supporting with general administrative duties as a Legal Secretary.We are looking for someone who has the following characteristics:
Highly organised with the ability to multitask.Ideally have experience with using solicitor accounts and recording systems, such as Quill.Experience in bookkeeping with the ability to produce accounts to trial balance, reconciling accounts, submitting VAT returns, producing management accounts.Excellent communication skills both written and verbal with a good telephone manner - having the confidence to liaise with clients and professional contacts alike.Proficient in the use of Microsoft Office and document management software.Strong attention to detail and accuracy.Confident working whether as part of a team or individually.It would advantageous if you have proven experience as a Legal Secretary from a professional law firm.
Key Responsibilities
Financial duties will include reconciling various bank accounts, VAT returns, cash flow management, monthly management accounts.All transactions posted (in date order) to Ledgers.Prepare Accruals & Prepayment schedules and post to Nominal Ledgers (last day of month).Work in Progress & Depreciation Journals.Billing.Perform general office duties such as photocopying and filing as required.Type and complete legal forms, set up documents.Prepare, check, and proofread correspondence.Excellent audio typing skills.
This is not an exhaustive list of responsibilities, rather an example of the desired areas of responsibility this position will fulfil. Should you have some, but not all of the skills listed we would welcome your application to discuss this further. ....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work.
Duties:
Meeting and greeting customers
Answering telephone calls
Taking and assisting customer questions and queries
Selling products and service to meet customer needs
Administrative duties
Marketing instore and on social media
Assisting with customer events
Team meetings and on and off-the-job-training
We offer travel consultant training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important.
Of course, it's not all about work. We’re very sociable and there are always lots of team nights-out and company parties.
Plus, there are opportunities to travel abroad on educational trips.
All elements involved in being a travel consultant will be covered.
The successful apprentice will gradually take on more tasks and responsibilities as they progress and develop in their role.Training:Level 3 Travel Consultant Apprenticeship Standard:
A fully embedded induction programme delivered by the employer and training provider
Allocation of a training provider coach/tutor who will visit you in the workplace on a regular basis
Off-the-job education, training and online learning provided by the provider at one of our training centres or at the employer’s premises
On-the-job training delivered by the employer
Quarterly formal progress review meetings with the providers' coach/tutor and employerThe Apprenticeship Structure:
The Learning Journey – this incorporates the skills, knowledge and behaviours that are essential to the role, employer, and industry
It covers the coaching and mentoring elements of the programme, delivery of the functional skills if required and, where necessary, any additional support to the apprentice
Specific technical knowledge and skills training is provided by the employer
During the learning journey, apprentices will produce a portfolio of evidence to demonstrate they have developed the skills, knowledge and behaviours needed for the role and this portfolio will support the end-point assessment
The training and development delivered by the employer and provider will ensure the apprentice has developed the skills, knowledge, and behaviours to be able to complete their end-point assessment
Training Outcome:
To become a valued member of the Hays Travel team
Employer Description:Johnathan Cresswell Travel LTD have a franchise agreement with Hays Travel, the UK's largest travel agency. We work closely providing excellent customer service along with products and services that exceed our customers’ needs. We take pride in delivering first class support and training, to enable them to reach their full potential.Working Hours :Monday - Saturday, 09:00 - 17:00, with a day off during the week, which is changeable.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative,Motivated,Enthusiastic,Willing to learn,Friendly....Read more...
You will be responsible for:
Providing high quality, first and second line technical support for the IT service desk; recording all calls and activities within the service desk tool, within the SLA guidelines
Setting up user accounts, implementing password changes, and resolving work area problems (this includes detecting illegal access, lost passwords, bans)
Keeping records of all users, including the management of laptop loans
Handling printing problems – both hardware and software
Dealing with user account problems as and when they occur
Hardware – routine checking, fault-finding and rectifying, general maintenance
Stock control of consumables and hardware ordering, distribution and paperwork
Escalating calls or technical issues internally or to third parties as appropriate
To assist and train students and staff in the use of the Network when applicable
Changing telephone extensions and names on the school phone system
Assisting the IT Lead in all IT related projects
Updating IT equipment and maintaining the asset register
Assistance with the movement and setting up of IT and other AV equipment, e.g. projectors and screens for presentations
Training:The Level 3 IT Technician is delivered by United Apprenticeships.
The apprentice will complete training on the job from Hartshill Academy, including remote CPD sessions (a minimum of 6 hours per week during normal working hours) and two national face-to-face events.Training Outcome:This role will give you a basis for your IT career, whichever career path you end up taking.Employer Description:Hartshill Academy is a secondary school in Nuneaton, Warwickshire, for pupils aged 11-16. We moved into our new building on November 2023 which is set in extensive grounds. The catchment area covers very diverse urban and rural areas.
At Hartshill Academy we have high expectations of ourselves. We practice kindness and gratitude every day. Our HART values of Heart, Ambition, Respect and Tenacity underpin everything we do. We take time to reflect on our HART values and how we can develop each day. We want to ensure we are always challenging ourselves to be even better today than yesterday. We strive to practice perfect in everything we do. We know that our daily practices become our habits, our habits become our character and our character is who we are.
We have an aspirational knowledge rich curriculum for all pupils. Our staff work collaboratively to innovate and plan inspiring learning, enabling our pupils to leave Hartshill Academy with a lifelong love of learning. We ensure there is high challenge and high support for all pupils to ensure they can access and make excellent progress in all lessons. We work hard to ensure all pupils reach their full potential and leave Hartshill Academy with the skills and knowledge to make informed decisions about their next steps. We have an excellent pastoral team who work closely with our families to ensure all pupils are supported so they can arrive to lessons ready to learn and make the most of the opportunities available to them each day.Working Hours :Monday - Friday, between 8.00am to 4.00pm.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Literacy Skills,Self-motivated,Flexible approach,Willingness to travel....Read more...
Duties will include:
Working across multiple functions, by providing administrative support and liaising with other teams
Responsibility for daily and weekly Report Management via an in-house portal
Collation of weekly input for Key Performance Indicator reporting.
Working to targets and deadlines
Making telephone calls to resolve queries
Receiving and sending out documentation by e-mail.
Involvement in the set up and onboarding of new service users
Scheduling and rolling out of on-call rotas for management teams; update of Tamar system
Involvement in creating and publishing support guides for training and systems
Creating and development of service user friendly guides and tools
Supporting the development and testing of new and upcoming projects, processes and systems
Creating and rolling out monthly, quarterly and yearly newsletters
Managing office supplies
Learning to support meetings including setting up appointments, taking action notes and following up on actions
Managing the process for departmental surveys, from sending out, following up on responses and record details for analysis
Completing filing and archiving, as necessary
Supporting with organising events and celebrations throughout the year
Opportunity to rotate across other businesses and functions within the Group and to gain work experience or shadowing opportunities with our partner organisations
Training Outcome:No guarantee of future position can be offered; however, towards the end of the apprenticeship scheme, consideration will be given to any expression of interest, for suitable roles available. This role is to replace our previous apprentice, who completed a Level 3 in February 2025 and was offered a permanent role within the company.Employer Description:Positive Care Solutions, part of the Triangle Care Group, are specialists in working with challenging and hard to engage young people across a range of settings, including providing outreach support within the community and semi-independent solo placements.
Our teams work collaboratively with commissioning teams and social workers to meet the objectives set for each young person within the referral. Young people are supported to engage and develop in specific targeted areas; empowering them to achieve the futures they want and deserve.
We take a person-centred approach to assessing and supporting every young person referred to us. From the moment the referral comes in, we begin tailoring a package of individualised interventions to ensure each young person gets the right kind of support, in the way that will make the most difference for them.
Working towards meeting the objectives set and agreed upon by the young person’s support team and social
worker, each young person is referred to specific, relevant programmes. These might include:
*Therapeutic Intervention Programme
*Social Integration Programme
*Highly Intensive Mentoring Programme
*Emotional and Social Support Programme
Among the young people we support are those with diagnosed or pending diagnosis of ADHD, ASC, or mental health conditions including depression, anxiety, attachment disorder and ODD, and those at risk of CSE and CCE.Working Hours :Monday to Friday, from 10:00 - 18:00.
37.5 hours paid work, plus 30 minute unpaid break.Skills: Communication skills,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental....Read more...
Job description:
Internal Sales Executive£26,000 - £30,000 p.a. doeCanterbury, KentPermanent, Full Time 08:00 – 16:00 or 08:30 – 16:30Own transport required due to location and occasional client visitsA leading IT Service Provider with a strong reputation in the education sector, and ambitious plans to expand further into the business market, is seeking an Internal Sales Executive to join their team in Canterbury.This is a newly created role, offering the successful candidate the chance to shape the position and play a key part in the company’s continued growth. In addition to appointment setting and handling client quote requests, there is clear potential to progress into a leadership role, building and managing an internal sales team as the business develops.Key Responsibilities
Make outbound calls to prospective clients across both education and business sectors, securing qualified appointments for the Business Development Manager.Respond to client quote requests, ensuring accurate and timely delivery.Qualify leads and maintain up-to-date records within the CRM system.Collaborate with the Business Development Manager and wider team to support sales objectives.Work towards appointment-setting and service-related targets.Attend occasional site visits and client meetings when required.
Candidate Requirements
Experience in telesales, internal sales, or appointment setting within a B2B environment.Confident telephone manner and the ability to engage decision-makers.Strong organisational skills and attention to detail, particularly when handling client quotes.Proficiency in Microsoft Office and experience with CRM systems.Positive, proactive, and target-driven approach.Must hold a valid driving licence and have own transport due to the office location and occasional site visits.Must be eligible for and able to pass an enhanced DBS check due to the nature of the client base.
What’s on Offer
Competitive salary.Full training on services, products, and systems.Supportive environment with opportunities to grow and develop.The opportunity to progress into a leadership role, building a future internal sales team.
Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.Do not hesitate to contact us about this or any other roles.
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Holme House Care Home, part of the Croft Care Group, a specialist care company, are seeking to appoint a hardworking and reliable apprentice to join our growing team. Good admin and communication skills are desirable.
The successful applicant will have a confident personality and the ability to juggle a range of tasks in a very busy environment. Confidentiality and maturity are essential.
This role will include full administration support to the Care Manager and team across all areas of the business, with the aim to develop and have more responsibility during your apprenticeship.
The role, after training, will include some of the following:
Administration - Care Workers:
Distribution of daily/weekly rotas to Care Workers
Distribution and collation of all relevant paperwork to and from Care Workers
Liaise between Care Workers and service users
Monitor holiday and sickness of all Care Workers
Take incoming calls and queries and deal with accordingly
Administration - Service Users:
To set up, update and end service users records / files
To liaise with Social Services and other third parties involved with service users care plans
Administration - General:
To deal with all incoming telephone calls and queries and deal with accordingly
To provide internal/external clients and service users with data as required
To provide full administration support and deal with enquiries for the Care Manager and Team
Monitoring of stationery, supplies, and petty cash
General typing, filing and photocopying duties as required
Producing monthly newsletter
To undertake all responsibilities according to the policies and procedures of the company
To attend any training sessions as required to support you in your role
To respect the confidential and sensitive nature of the work
To maintain good working relationships with all members of staff in the company
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Apprenticeship Standard
Level 2 Functional Skills maths and English if equivalents are not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:Upon completion of the apprenticeship, for the right applicant, there will be the opportunity to progress to a permanent position.Employer Description:The Croft Care Group provide nursing, residential and community-based care services in the North of England and currently have multiple care homes. Holme House Care Home with Nursing is a family-run care home in a stunning stone building, providing nursing, residential and dementia care services. Holme House is located on Oxford Road on the edge of Gomersal village near Cleckheaton and is an attractively designed care home which offers a high level accommodation, which is matched by quality nursing, residential and dementia care from a dedicated and well trained staff team. Our residents see Holme House as their home and with our wellbeing and activity team are actively encouraged to get involved in the daily decisions of the home.Working Hours :Monday - Friday, 09:00 - 17:00 - (can change slightly to suit buses), with a 30-minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
The post holder is required to:
Complete administrative processes relating to ticket fulfilment: sales, season cards, memberships, ticket exchanges, ordering, receiving, printing and mailing
Provide excellent customer service at the Ticket Office windows, by telephone, and via social media as applicable
Handle customer queries and execute them effectively
Handle and be accountable for cash
Liaise with third parties e.g., other football clubs
Coordinate travel arrangements for home and away games e.g. coaches, stewards on coaches, and car parking passes
Process specific supporter requirements e.g. scoreboard messages
Maintain up-to-date and accurate records e.g. maintaining databases
Contribute content for match day programmes and other marketing material
Contribute to departmental discussions regarding ideas for social media content
Support and contribute to new initiatives
Use technology e.g. computerised systems, scanners etc.
Replenish stock, office supplies, and uniform as may be required
Work collaboratively with colleagues and assist them whenever necessary and practical
Manage incoming and outgoing mail and parcels
Comply with the Club’s policies and procedures, and the Football League standards
This job description is not intended to be exhaustive, and the post holder is also required to undertake any other duties as may reasonably be required by the Head of Ticketing, and/or any other Senior Leader within the Club.
The post holder must also consider environmental and social impacts when making business decisions within their scope of responsibility and participate in sustainability training and awareness programmes as required, also representing the Company’s values and commitment to responsible business practices when engaging with external stakeholders.Training:What training will the apprentice take and what qualification will the apprentice get at the end?
Overview of Customer Service Level 2 Apprenticeship Standard.
The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation.
Your core responsibility will be to provide a high-quality service to customers. The standard covers the following:
Knowledge
Knowing your customers
Understanding the organisation
Meeting regulations and legislation
Systems and resources
Your role and responsibility
Customer experience
Product and Service knowledge
Skills
Interpersonal skills
Communication
Influencing skills
Personal organisation
Dealing with customer conflict and challenge
Behaviours/Attitude
Developing self
Being open to feedback
Team working
Equality – treating all customers as individuals
Presentation – dress code, professional language
“Right first time”
You will complete an End Point Assessment this will involve the following:
Showcase/Portfolio
Interview
Practical Observation
Professional Discussion
You are given time off, one day per week to study; you are required to attend Kirklees College, Huddersfield Centre, you will also attend other meetings via Teams to complete work for your apprenticeship. The study day is a Wednesday.Training Outcome:There is a strong possibility that you will gain a permanent position following successful employment as well as achievement of the full apprenticeship qualification.
There may also be further apprenticeship/other training available following successful employment and achievement of the apprenticeship.Employer Description:Huddersfield Town Association Football Club is a professional football club based in Huddersfield, West Yorkshire, England, which competes in the EFL Championship. The team have played home games at the Kirklees Stadium (currently known as the John Smith's Stadium due to sponsorship) since moving from Leeds Road in 1994. The club colours of blue and white stripes were adopted in 1913. Their nickname, "The Terriers", was taken in 1969. Huddersfield's current emblem is based on the town's coat of arms.Working Hours :Monday - Friday and match days as required (we will give time off in the week for attendance at college and if Saturday or Sunday working is required). Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Willing to work weekends,Excellent timekeeping,Reliability....Read more...
The range of duties is broad and varies depending on the post, but may include the following:
Taking in and handing out prescriptions dispensing prescriptions
Using computer systems to generate stock lists and labels
Helping to maintain stock levels
Ordering items for use within a department
Receiving, loading, unloading incoming goods from wholesalers, manufacturers and elsewhere
Delivering pharmaceuticals and other goods to sites within a pharmacy department, and wards/departments/clinical areas
Selling over-the-counter medicines
Answering queries on the supply and availability of medicines
Responding to telephone and face-to-face enquiries of a routine nature from patients and customers
Bringing any problems identified or queries raised to the attention of pharmacists or pharmacy technicians
Pre-packing, assembling and labelling medicines
Assisting with the manufacture of medicines
Preparing medicines 'aseptically' (preparing medicines in a very clean environment using special techniques)
Ensuring that health and safety requirements are met
Most common daily duties are as follows:
Scanning and labelling prescriptions
Bagging patient prescriptions
Stock replenishment
Stock rotation
Serving customers
General housekeeping
Training:
Level 2 Pharmacy Assistant Apprenticeship Standard qualification
How training will be delivered is to be confirmed
Training Outcome:
Full-time position may be available for the right candidate
The opportunity to progress onto your Level 3 Pharmacy Technician Apprenticeship may also be available
Employer Description:We are seeking to recruit a new member to join our dispensing team in our innovative small team of qualified professionals, as an Apprentice Pharmacy Assistant. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualification.Delivery of customer service Working week Shifts to be confirmed What will the apprentice be doing? Dispensing of medication to patients Over counter sales of non-prescription medication Check and monitor prescription slips Health & Safety Responsibility Observing COVID Restrictions and Guidelines Use of Patient Record Systems and use of smart card Data Entry relating to medication Labelling and Dispensing Accuracy and Attention to detail Numerate Working within a team environment Liaison with Doctors surgery and health professionalsWorking Hours :Shifts to be confirmed Monday- Friday with Some weekends on a rotaSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
The Field Service Technician Apprentice will be responsible for the following duties:
Provide first line technical support via telephone, Teams and email following company procedures
Work with colleagues to help solve 2nd and 3rd line support cases Deliver Westermo Training courses either in the UK and Ireland office, or at a customer premises
Prepare and maintain training equipment
Visit customers’ sites to carry out any of Westermo’s services portfolio and create site visit reports
Conduct Wireless site surveys and create reports for the Westermo range of RF related products
Create and maintain documentation on the connectivity and configuration of products, eg application notes for customers and internal engineering notes
Assist sales staff in demonstrations of equipment
Liaise with Westermo suppliers and/or HQ to resolve problems or issues relating to the operation of products
When necessary assist other members of staff in the testing of customer returns
Provide feedback on customer requirement and possible product or services opportunities
Testing of new product firmware releases and new functions
Occasional testing of 3rd Party products/software for use with Westermo products
Any other tasks or duties required by the company
Training:
Level 3 IT Support Technician Apprenticeship Standard
You will complete a 22-month apprenticeship which includes 25 days at the PETA training centre in Cosham
You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach
Training Outcome:
Upon successfully completing the apprenticeship, the right candidate could be offered a full-time, permanent position
This isn’t just a job; it’s the start of a career, with plenty of opportunities for growth, development, and progression within the company
Employer Description:Westermo designs and manufactures data communications products for mission-critical systems in physically demanding environments. The products are used both in social infrastructure, such as transport, water and energy supplies, as well as in process industries, such as mining and petrochemical. Westermo has sales and support offices around Europe and in USA, Singapore, China and Australia. Westermo also have a number of partners based in other key markets around the world.Working Hours :Monday - Friday (flexible working pattern)Skills: Problem solving skills,Full clean UK driving licence,Willing to travel within UK,Willing to travel (Ireland),Can stay away from home,Excellent communication skills,Good presentation skills....Read more...
The role will include various legal administration duties as well as providing a professional customer service; the aim is to develop and have more responsibility during your apprenticeship.
The role will include some of the following areas:
General administrative duties including typing correspondence by e-mail and letter
To undertake filing, photocopying and distribution of relevant documents.
Managing litigation team diary of court dates.
Assisting solicitors in progressing cases.
After training, preparation and processing of prosecution file.
After training, securing the preparation of typed statements, records of taped interviews and full transcripts and processing of audio/video tapes within appropriate time scales.
Drafting correspondence and legal documents with a keen eye on detail
Answering the telephone in a professional manner and dealing with enquiries
Ensure that our internal system is maintained according to GDPR regulations, so that information is up to date and easily available.
Dealing with various types of correspondence, court documents and third parties.
Liaise with our Client to ensure that documents and information obtained are within satisfactory turnaround times.
Respond to escalated issues from Client’s customers as required in accordance with regulations, procedures, policies and client’s service level agreements ensuring all deadlines are met.
Ensure all departmental processes are followed and that all internal systems are correctly noted items are correctly filed, scanned, forwarded and or confidentially destroyed.
Provide information on disclosure, and be the first line contact in answering and resolving day to day queries
Responsible for co-ordinating the post
Using Microsoft Packages, in particular Word and Excel
Inputting data onto internal systems with a high level of accuracy
To deal courteously and efficiently with all visitors and providing refreshments when required
As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows:
Attend and be punctual for all induction sessions, lessons and work-based training/support appointments.
Attend and be punctual for all lessons
Complete all required assignments by the required timeline.
Build up your portfolio of evidence on-going during your apprenticeship programme.
Access support from your tutor/assessor as and when required
Access support from your manager with regards to any evidence requirements or support as and when required.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:You will study at Kirklees College, following either the Customer Service Practitioner Level 2 or the Business Administrator Level 3 (the standard you follow will be dependent on experience).
Each course will cover a range of Skills, Knowledge and Behaviours as outlined by the Apprenticeship Standard, these will be transferable and suitable to an administration role in any sector. Health and Safety and other role specific processes and tools will be taught in Company.
If you do not meet the requirements for the Level 3 Business Administrator Apprenticeship you will have the opportunity to be offered the Customer Service Practitioner Level 2. Should you be offered the level 2 Customer Service apprenticeship, on successful completion, you may be offered the opportunity to later progress onto the Business Administrator Level 3 Apprenticeship.
You will be required to attend Kirklees College for your studies.
Customer Service Level 2 – (after 12 months) and for Business Administrator Level 3 (after 18 months), you will complete an End Point Assessment, this will involve the following:
Showcase/Portfolio – Level 2 and Level 3
Interview – Level 2 and 3
Presentation on Project – Level 3
Knowledge Test – Level 3
Practical Observation – Level 2 and 3
Professional Discussion – Level 2 and 3
Training Outcome:After successful employment and completion of the apprenticeship there is a strong possibility of gaining a full-time contract.
In addition, after gaining a full time position we are willing support the right candidate to progress within the company, this may be a further training or the opportunity.Employer Description:SolicitorsWorking Hours :Monday - Friday, 9.00am - 5.00pm - 30 minutes unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Excellent timekeeping....Read more...
Customer Service & Performance:
Answer general customer enquiries, advising product availability, delivery dates, transport schedules, and product lead-times promptly and accurately
Follow up and file quotations issued to check competitiveness and to secure sales
Provide feedback on pricing levels to Managers
Maintain the content and accuracy of sales daybook
Respond to telephone sales enquiries, pricing in accordance with current guidelines, to maximize their profitable conversion to orders
Liaise with suppliers on schedules for incoming goods for specific orders
Liaise with the Transport Manager to advise customers of any alterations to delivery schedules
Price comparison with transport company’s boxes/pallets ensuring best rates
Assess best and cheapest method of transport when scanning orders (48hr etc.)
Book couriers where required
Check transport invoices, querying any discrepancies/chasing credits/claims
Take on export orders and transport
Enter consignments onto transport system
Enter transport invoices onto transport spreadsheet
Input sales orders and sales order amendments onto the system, maintaining a high standard of accuracy in coding and pricing
Produce delivery notes and place into system for despatch as required
Prior to invoicing receive and check completed sales delivery notes and review sales order book for pricing anomalies
Type any linked delivery notes
Link and file all paperwork, sorted into documents for retention at branch and those to be forwarded to Head Office
With appropriate authority, process sales credit notes similarly to invoicing
Liaise with central Credit Control team to process customer account applications, informing relevant branch personnel of the outcome of each application
Liaise with branch personnel and central Credit Control team to minimise disruption to trading from issues involving cash collection or credit procedures
Process/distribute all letters and general correspondence, letters and faxes arising from daily operations at branch
Process sales quotations from drafts provided
With appropriate authority, complete monthly petty cash returns
Carry out reception duties where appropriate, ensuring visitors are greeted promptly and with courtesy
Maintain required levels of branch stationery, office, and canteen consumables
Maintain branch filing and paperwork systems to meet the parameters required by quality standards
To assist with periodic stock takes where required
Compliance:
Confirm completed deliveries for invoicing, raise balance orders where appropriate (placing delivery notes back into circulation), with strict regard to Credit Control procedures
To take heed of credit control disciplines during all transactions, with regard to credit limits and to accounts on suspension
Ensure you are familiar with health and safety rules and regulations, and that your responsibilities as an employee, in respect of health and safety, are carried out in full
Any other duty reasonably requested by management
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 2 Customer Service qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
Full time employment for the right candidate
Employer Description:Encon Insulation & Nevill Long is the leading independent UK distributor of thermal and acoustic insulation, interior systems, fire protection, roofing, construction products and external façade materials. As the Distributor of Choice, we take pride in providing the highest level of service and support. We have around 600 employees, with specialist teams dedicated to our key market sectors, and we work hard to add value to every project.Working Hours :Monday - Friday with 1 hour lunch break.Skills: Communication skills,IT skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Joining a small professional team, the post holder will work alongside the Clerk, Asst. Clerk and Estates Supervisor in the delivery of office based support to the Council; servicing committees; attending to general enquiries from members of the public and supporting the Mayor with their busy appointments dairy. The post holder will report to the Asst. Clerk on a day-to-day basis under the overall responsibility of the Clerk.
Duties involve liaising with councillors, council contacts and members of the public and requires good communication skills (both written and verbal) and the ability to deal with situations in a confidential, impartial and diplomatic manner.
Key responsibilities:
To act as first point of contact to all visitors to the Guildhall
To provide the Clerk, Assistant Clerk and Estates Supervisor with administrative support in all aspects of the Council’s functions
To work with the Mayor of the day in relation to their appointments diary
To open and distribute incoming mail
To maintain the Petty Cash imprest system.
Filing
Website updates
Day to Day Contact
Working closely with the Clerk, Assistant Clerk and Estates Supervisor; and on occasion with the Council’s Honorary Archivists
Liaising and communicating with Council members (councillors) including the Town Mayor
Training:Customer Service Practitioner Apprenticeship Standard Level 2:
Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications
The Customer Service Practitioner Apprenticeship Standard at Level 2 combines the knowledge, skills and behaviours required of the standard and includes functional skills in maths and English
Delivery will be in the workplace over the period of the apprenticeship. with an assessor or coach through a combination of assessing, coaching, training and mentoring
The minimum duration on the apprenticeship is 12 months, with an additional 3 months for an externally assessed end point assessment
A total of 15 months plus functional skills if required
Prior learning and experience will also be taken into consideration
Further information on the standard can be viewed here - https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1Training Outcome:
Upon successful completion of the apprenticeship, the post holder will be sufficiently experienced and have gained a wide range of transferable skills, to seek employment in many administrative roles
Experience of local government will be particularly attractive to prospective employers, opening up a range of opportunities including those in other local authorities (Councils) or education authorities (Schools/colleges)
A career as a Town Clerk could be achieved with additional study/qualification
A basic understanding of office procedures, as well as enhanced communication, organisational and diplomacy skills, will provide a great foundation for a more industry-specific career, such as in legal or medical administration
The apprenticeship will provide experience with Event Management and Customer Support which could lead to opportunities in the events industry
Employer Description:Harwich Town Council is a parish council, within the first tier of local government. Working with, but independently of, the district and county councils, Harwich Town Council assists in the delivery/retention of services to some 18000 residents across the 5 wards of Harwich and Dovercourt.
The Council has 16 councillors (inc Town Mayor), 3 permanent staff members and 3 seasonal Leisure Attendants; and has a precept of £208k in 2020/21.
The Council owns the Grade I Listed Guildhall in Harwich, where the offices are located, and also owns properties to the rear of the former Magistrates Court in Main Road, leased to local community groups. The Council also operates 6 allotment sites and manages the seafront Putting Greens and Skateboard Park, in Wick Lane. The Guildhall is home to the town’s archives, which date back many hundreds of years, and are well looked-after by our 2 experienced Honorary Archivists.Working Hours :To be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Act as a friendly, helpful and welcoming in-person presence at our Diss site (Group HQ). Greeting visitors, clients, suppliers and contractors at Reception and providing them with appropriate support as required.
Monitor the Simonds and Flagfinders Bookings inboxes, and support the Group Private Hire Manager with answering queries and generating quotations, ensuring that all customers are responded to promptly, politely and in a manner which maximises revenue generation for the Group.
Where required, handle telephone calls and redirect callers appropriately, in accordance with Group processes.
Support the Group Private Hire Manager with administering internal and external room hire bookings and events, including setting up / clearing up hired rooms and ensuring all catering is arranged and provided to a high standard.
Monitor the Purchasing inbox and undertake purchasing on behalf of all departments, in accordance with processes established by the Finance Director, and to include maintaining an accurate and up-to-date list of authorised general supplies, and validating purchases against Purchase Orders for other purchases.
Support the Holidays and Day Trips department by confirming bookings, printing confirmations and preparing tour packs for drivers.
Undertake general administrative duties on behalf of the Managing Director and Senior Leadership Team, including processing of expense claims, travel and accommodation bookings and the raising of Purchase Orders on their behalf.
Undertake other general administrative duties as required by the Group, as directed by your Line Manager, and other members of our management team.
You will spend your week providing business administration support across the Transport Made Simple Group. Your day will usually begin by checking emails in the bookings and purchasing inboxes, responding to customer enquiries, preparing quotations, and processing purchase orders.
You will greet visitors and suppliers at reception, handle phone calls, and assist with internal and external room bookings, including arranging catering and setting up spaces for meetings and events.
Throughout the week, you’ll support the Holidays and Day Trips department by confirming bookings, printing confirmations, and preparing tour packs for drivers. You’ll also carry out administrative tasks for the Managing Director and Senior Leadership Team, such as processing expense claims, arranging travel, and raising purchase orders.
No two days are exactly the same – you’ll balance regular tasks with ad-hoc requests, ensuring smooth communication across departments and contributing to excellent customer service.Training:
Business Administrator Standard
English and Maths (if required) Level 2
Training Outcome:This role offers an excellent foundation for a long-term career in business administration. During the 18-month apprenticeship, you will gain a nationally recognised Level 3 Business Administration qualification, alongside valuable practical experience in customer service, purchasing, and administrative support.
Successful completion of the apprenticeship opens up opportunities to progress into permanent roles within the Group, such as Office Administrator, Customer Service Coordinator, Purchasing Administrator, or other. As Transport Made Simple continues to grow rapidly, there may be longer-term opportunities to move into supervisory or management positions for those who demonstrate initiative, strong performance, and a passion for the business.Employer Description:We're East Anglia's largest independent passenger transport provider, employing more than 700 team members with a fleet of 350 buses, coaches, minibuses and taxis. We operate a comprehensive network of local bus services which spans from Norwich as far south as north London, and from the east coast as far west as Nottingham and Derby. Working closely in partnership with Norfolk, Suffolk and Essex County Councils, we transport over 2,500 schoolchildren to and from school safely every day on dedicated buses. Our specialist fleet vehicles deliver coach holidays, wheelchair accessible transport and a wide range of corporate transport solutions for clients across a range of sectors. Our success has been built on four core values; being a great place to work, delivering exceptional customer service, using technology to optimise operations and seeking sustainable growth opportunities. Joining us on our journey could kickstart your career, giving you the skills and experience you need to support millions of people get from A to B sustainably every year.Working Hours :Monday to Friday, shifts of either 07:00 - 15:30 / 08.30 - 17:00 OR 08:30 - 17:00 / 10:30 - 19:00.
30 min lunch break per daySkills: Communication skills,IT skills,Attention to detail,Customer care skills,Flexible,Enthusiastic,Eager to learn....Read more...
Inside Sales – Automotive Aftermarket
Join a leading provider of digital automotive aftermarket solutions that helps garages and workshops across Europe grow their business. With decades of experience in the aftermarket, they deliver technical data and repair information to both independent garages and large service networks.
As an Inside Sales Representative, you’ll join a dynamic UK team, working in a fast-paced sales environment, generating new business and supporting distributor sales over the phone and video platforms. In return, you’ll receive a competitive salary and industry-leading bonuses, along with regular opportunities for rewards and recognition.
Work from home position – Scotland – ideal locations include Edinburgh, Aberdeen, Inverness, Dundee, Stirling, Falkirk, Perth
Salary – ££Competitive + industry leading bonus structure + 28 days holiday + Pension + work from home equipment
What you’ll need:
A strong knowledge of the automotive aftermarket, in particular independent, regional and national garage networks in Scotland.
Previous success in a sales role, with a drive and tenacity to grow new business.
The ability to thrive independently, while remaining a valuable member of the team.
Ideally, exposure to working in a remote / home-based role.
A confident and professional telephone manner, with the ability to build relationships in this way.
What you’ll be doing
Achieve monthly sales targets.
Use CRM systems (e.g., Microsoft Dynamics) to document activities and maintain customer data.
Manage your sales pipeline independently, acquiring new customers and processing assigned leads.
Work with national distributors to support the sales process and provide product training where necessary.
Collaborate with the UK sales team and Sales Director to share insights and opportunities.
When required attend in-person meetings, events and exhibitions.
Apply now
If you’re a dynamic, driven sales professional looking to thrive in a forward-thinking global organisation that rewards success, apply now for the Inside Sales Representative opportunity!
Send your CV in English to Kayleigh Bradley or call for a confidential chat on +44 7908 893621.
Inside Sales Representative – Automotive Aftermarket – job ref 4292KB
Glen Callum Associates are international recruiters specialising in supporting the automotive aftermarket.
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know—we’re here to support you.....Read more...
We are looking for a motivated and enthusiastic Business Administrator (Level 3) to join our team. This is a great opportunity to learn hands-on skills in a real business environment while completing a nationally recognised qualification.
Day-to-Day ResponsibilitiesAs part of your role, you will:
Handle incoming and outgoing emails, ensuring prompt and professional communication
Answer and make telephone calls, providing excellent customer service
Learn and use company systems to support day-to-day operations
Assist with data entry and maintain accurate records
Support the accounts function by learning and using accounting software
Help organise and manage office files and documentation
Work with colleagues to support the smooth running of the office
Undertake general administrative tasks such as scanning, printing, and filing
Training:All training for the Business Administrator Apprenticeship will take place in the workplace, there is no day release to College required.
You will be assigned an assessor to support you on your apprenticeship, who will visit the workplace approximately every 8 weeks
Upon successful completion of your apprenticeship you will receive a Business Administration Level 3 qualification
Training Outcome:
Full time employment within the business with opportunity for progression to Office Supervisor
Employer Description:Our small family run business has been trading for ten years. Over the past decade, we built a strong customer base and an excellent reputation and much repeat business. We recently managed to acquire new larger premises which has allowed us the opportunity and facilities required to expand our team.
We're looking for someone who we can invest time in and nurture to grow with us on the exciting road to expansion. We want an individual who can understand where we're heading, get excited and come along for the ride.
We consider ourselves a great place to work! We're a friendly team and reward our staff for working hard, reaching their aspirations and professional progression goals. We pride ourselves on the following;
Personal Connection & Family Atmosphere
Stronger relationships and a more supportive environment.
Flexibility & Understanding
More room for work-life balance—understanding when life happens.
Growth Opportunities
Employees often wear multiple hats, learning a wide range of skills.
Direct Impact & Recognition
Every employee’s contributions matter and are noticed. People see the direct results of their work in the success of the business.Working Hours :Monday to Friday
09:00 - 17:00
Start and end time may be negotiated.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Positive attitude,Willingness to learn,Friendly,Punctual....Read more...
City Electrical Factors carry comprehensive electrical stock and are run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to providing a comprehensive, unrivalled service and attention to quality.
A major strength is our commitment to satisfying the demands of our customers with innovative, high-quality and cost-effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever-changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafés that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.
After full training, responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Trade counter
Sales calls
Processing orders
Administration
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
Training:Completing a Level 2 Trade Supplier Apprenticeship Standard, consisting of:
Knowledge and competence qualification in trade supplier at Level 2
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment are conducted, more often than not, on site according to the employers' wishes.
Notice of dates is agreed well in advance of a site visit.
Training and assessment are conducted both on and off-the-job, according to the needs of the course and the learner.
Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 5.00pm (with 1-hour for lunch).Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
Administration & Office Support:
Carry out general administrative tasks including word processing, filing, photocopying, and scanning
Maintain accurate pupil records on the school’s management information system (e.g. Arbor)
Support with the preparation of letters, reports, newsletters, and other documents
Assist in the organisation of meetings and school events, including note-taking where required
Communication & Front Office Duties:
Act as a first point of contact for visitors, parents, and staff, providing a professional and welcoming service
Answer telephone calls, take messages, and respond to enquiries in line with school procedures
Manage incoming and outgoing mail
Pupil & Staff Support:
Help maintain attendance registers/school meals, student attendance and pupil records
Assist with the organisation of school trips, clubs, and extra-curricular activities
Provide administrative support to staff as required
Exams Support (under guidance of the Exams Officer):
Assist with the preparation and organisation of exam timetables, seating plans, and notices
Help prepare and distribute exam materials to staff and pupils
Support with the entry and registration of candidates for external examinations
Provide administrative support during exam periods, including maintaining accurate records
Ensure exam policies and procedures are followed in line with awarding body regulations
Finance & Resources (under supervision):
Support ordering and stock control of office and classroom supplies
Assist with processing invoices, receipts, in line with school financial procedures
Compliance & Confidentiality:
Follow safeguarding, child protection, and data protection policies at all times
Maintain confidentiality regarding information relating to pupils, staff, and families
Training:
Business Administration level 3
20% off the job training
Tutor support via online platform
Training Outcome:Permanent role considered on completion of the apprenticeship.
Level 5 school business professional apprenticeship available. Employer Description:Wightwick Hall School is a place where young people are supported to thrive, achieve and develop the skills they need to lead successful, independent lives. I am committed to building on the strong foundations already in place and ensuring that the school continues to be a nurturing, aspirational and inclusive environment – one where every student is ready to learn, respectful in their relationships, and safe in all they do.Working Hours :Monday to Friday - Term time only
37 hours per week total
Daily hours to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills....Read more...
City Electrical Factors carry comprehensive electrical stock and run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to provide a comprehensive, unrivalled service and attention to quality.
A major strength is our commitment to satisfy the demands of our customers with innovative, high quality and cost effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever-changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafes that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.
After full training, responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Trade counter
Sales calls
Processing orders
Administration
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
Training:Completing a Level 2 Trade Supplier Apprenticeship Standard, consisting of:
Knowledge and competence qualification in trade supplier at Level 2
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday- Friday, 8.00am-5.00pm
(With 1 hour for lunch)Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
To provide front line reception support and work with other members of the team in dealing with telephone, email, postal and visitor enquiries
To help support, maintain and monitor room-booking systems for the meeting rooms and equipment hire including preparation of hospitality services and room hire invoicing
After training, support the Volunteering Drop-In Service in providing ad hoc 1-2-1 interviews with clients to help them decide on the right volunteering opportunities for them
To record a variety of data, using appropriate software packages and generate reports as required. To create on-line surveys as part of market research activities
To attend VAC team meetings and take minutes as required
To work with the Office and Personnel Manager to review and update policies and procedures and to update and refresh organisational filing methods
To monitor the usage of stationery, toners and fair-trade refreshments and to regularly order replenishments, sourcing competitive quotes from suppliers
To provide support at VAC events, outreach and Get Involved Coventry project activities as required
To promote the benefits of the Coventry VCSE Alliance by liaising with voluntary and community organisations to keep information and records up-to-date and share information about services
To work with the Volunteering Coordinator to maintain the Get Involved Coventry website
To work with the Communications Office to help prepare marketing and publicity material and to undertake marketing campaigns
To support the updating of the VAC website and preparation of regular e-bulletins plus ad-hoc e-mailings as required
To support VAC’s social media activity, preparing posts and tweets and monitoring responses
To take photographs/videos of organisational activity for use in promotional material or impact reports
Training:
Weekly attendance to Business Administration classes at Coventry and Warwickshire Chamber Training Centre
Training Outcome:
Completion of this Apprenticeship could lead to a permanent position within the business
Employer Description:VAC seeks to encourage resilience in communities, supporting people to build their capacity and enabling them to do more for themselves. VAC believe that reducing health inequalities through the targeting of resources based on need and investing in prevention and early intervention can have a significant impact, improving both health outcomes: wellbeing, mental health and social relations and increasing productivity and educational attainment.Working Hours :30 hours per week - During office working hours - tbc.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The successful applicant will be required to work as a key member of our staff on a variety of administrative tasks. The role will require the ability to work in a team but also, to be disciplined and motivated whilst working on your own after appropriate training. The role will allow you to gain experience in all administration (non-managerial) of a surgery. Duties will include:
To provide general administrative support for the Practice, including the following:
Act as the first point of contact for patients, providing a warm and professional welcome
Assist patient with registering at the practice, updating personal details, and understanding available services on offer
Provide information and advice on the practices procedures, health services, and appointment systems
Support patients in navigating their health care journey, including managing appointments, follow-ups, and referrals
Ensure patients without appointments but in need of urgent consultation are seen according to surgery protocol
Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, ensure procedures are completed
Advise patients of relevant charges for private services, accept payment and issue receipt for same
Respond to all queries and requests for assistance from patients and other visitors
Ensure reception and waiting areas are kept neat and tidy
Handle patient inquiries regarding appointments, services, and general practice information
Carry out workflow duties
Check e-mails and teams’ messages daily and action as required
Check foot fall as required and action
To provide a courteous and efficient reception service to patients, carers and visitors within the Practice ensuring:
Patients access the primary care services they require in a timely fashion
Visitors sign in and out and the member of staff they are seeing are advised of their arrival
The tidiness of the waiting room and the safety of its inhabitants
Queries are answered or passed to an appropriate member of staff in a timely fashion
To provide general assistance and administration to the Practice clinical and leadership teams, including:
Accurately updating patient records using System-One
Taking action as requested by doctors and the nursing team
Receive and make calls as required in accordance with surgery protocol
Contact patients to arrange/rearrange appointments and/or confirm test results
Answer the telephone call in a timely manner
Supporting the provision of a seamless co-ordinated multidisciplinary service through good communication
And any other tasks/duties as requested by the Partners, Practice Business Manager or Office Supervisor.Training:Business Administrator Level 3.Training Outcome:Potential employment on completion of apprenticeship.Employer Description:The Doctors and staff at Magdalen Medical Practice are proud to offer the highest standard of patient-centred healthcare to its 14,500 plus patients.
We run many clinics for the management of chronic diseases such as asthma, diabetes and offer a wide range of medical services including minor surgery, minor illness, childhood vaccinations and contraception clinics. We also carry out research and provide training for future doctors, pharmacists and nurses.Working Hours :Monday to Friday - 36 hours per week, working hours TBCSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Motivated,Professional....Read more...
City Electrical Factors carry comprehensive electrical stock and is run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to provide a comprehensive, unrivalled service and attention to quality.
A major strength is our commitment to satisfy the demands of our customers with innovative, high quality and cost effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever-changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafes that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.
After full training responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Trade counter
Sales calls
Processing orders
Administration
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
Training:Completing a Level 2 Trade Supplier Apprenticeship Standard, consisting of:
Knowledge and competence qualification in Trade Supplier at Level 2
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner.
Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 5.00pm - (with 1 hour for lunch).
If over 18 you may wish to join their Saturday rota this will be 1 in every 3rd Saturday but will be paid overtime for these hours.Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
General duties including (full training will be provided):
Use the financial services specific IT packages
Use of IT packages for analysis and presentation of information
Creation of documents and letters for sending to clients and providers either via post or communicate using the online communication systems available
Process any post received by the business, record on the system, make decisions regarding the course of action and action as required
Use of financial IT package for logging, actioning and completing processes
Completion of tasks as required by the task schedule
Record daily communications, respond and action as suitable
Assist other members of the team in communication, documentation, analysis and report preparation
Handle documentation that is confidential and ensure processed correctly and sensitively
All forms of communication is to be treated as confidential
Update client data and improve system records and accuracy-ongoing project
Answer and divert telephone calls as required
Attend and contribute to team meetings and the business plan as required
Training will include business specific training i.e. procedures
Maintain office supplies as required and assist with any bookings for business travel
Work within a small team and family business, communication and managing personal time essential to ensure work completed timely and accurately
Training:Training will be at North Lindsey College where you will access a wide range of facilities on offer.
Day release
You will undertake The Level 3 Business Administration apprenticeship standard.
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
You will undertake both on and off the job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience. Training Outcome:
Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate
Several opportunities for career progression on completion
Employer Description:As a family owned and managed business, The Life and Pensions Network Ltd has over half a century of both General Insurance and financial planning experience. With call centres becoming a real point of upset for clients, our business is founded on the principles that the client is key, personal is preferable and excellent service is essential. The continued success and growth of the business can be linked to these founding principles and has allowed our clients the confidence to recommend our services to other business contacts as well as their family and friends.Working Hours :Typical working hours are Monday-Friday. Days and hours to be to be discussed with successful candidate.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
