My client is currently recruiting for a Housing Disrepair Solicitor / Fee Earner to join their esteemed team based in Liverpool and they are offering an exciting opportunity for a passionate individual to join our team as a Housing Disrepair Solicitor / Fee Earner.
The ideal candidate will provide exceptional service and achieving the best results for their clients. They welcome applications from candidates with claimant or defendant experience, as well as Fee Earners / Paralegals with a strong track record in handling pre and post-litigated housing disrepair matters. While experience in Personal Injury is beneficial, it is not imperative.
Responsibilities:
- Manage a caseload of pre and post-litigated housing disrepair claims.
- Handle and draft various interlocutory applications.
- Liaise with Counsel and provide clear instructions when necessary.
- Work autonomously from instruction through to settlement.
- Handle complex cases efficiently.
- Manage small claims, fast track, and multitrack cases.
About You:
- Essential previous experience in housing disrepair matters.
- Target-driven with a commitment to exceptional client care.
- Confident in working to targets.
- Excellent telephone manner and communication skills.
- Strong problem-solving and negotiation skills.
- Excellent knowledge of the CPR and Housing Conditions case law.
- Ability to provide a high level of client care.
- Ability to work efficiently and effectively, both as part of a team and using own initiative.
Benefits:
- Competitive salary.
- 23 days holiday allowance plus 8 bank holidays.
- Employee Assistance Programme.
- Workplace pension scheme.
- Free onsite gym, weekly classes, and wellbeing programmes.
- Discounted onsite restaurant and coffee shop.
- Secure bike storage.
- Discounted local parking.
- Opportunity to develop a rewarding and successful career with a wonderful law firm.
If you are looking for a new challenge and an opportunity to work for a leading firm that truly value their employees development, please forward an up-to-date copy of your CV to c.orrell@clayton-legal.co.uk or call me on 0151 2301 208 for an informal discussion.
Additionally, refer a friend or colleague to us and receive £500 in vouchers if we assist them in securing a new career. Terms apply.
Clayton Legal recruits for law firms and In House departments across the UK. Based in the North West, our pedigree and service levels give those looking to move in the legal market, and law firms looking to recruit a refreshingly different recruitment experience.
You will work with experienced professionals, dedicated to your success. Take a look at our web site www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies.....Read more...
Job Description
Service Care Solutions has a new and exciting opportunity which has become available working as a Administrator with Bolton Council
Bolton Council are currently looking for someone who is happy to work up to 23 hours per week.
About Us Join our Business Support team within Adult Social Care, where we deliver essential administrative support across various departments. Our environment is supportive and collaborative, offering a great place to build your skills and make a meaningful impact in our community-focused services.
Job Overview As a Part-Time Administrative Assistant, you will be pivotal in handling daily administrative tasks and ensuring smooth operations within the team. You'll engage with clients, support various projects, and may occasionally provide assistance to other departments during peak times.
Key Responsibilities
Manage incoming and outgoing correspondence, ensuring accuracy and confidentiality.
Answer and direct telephone inquiries in a courteous and professional manner.
Assist with scheduling and bookings, maintaining an organized office calendar.
Prepare, update, and maintain documents, reports, and presentations using Microsoft Office.
Support ordering, storage, and distribution of office supplies and manage petty cash as required.
Record and monitor payments, ensuring compliance with financial procedures.
Maintain data protection and confidentiality at all times.
What We’re Looking For
Previous experience in a similar administrative role (Level 2/3 Business Support or equivalent).
Familiarity with Microsoft Office and basic computer skills, including handling data and formatting documents.
Strong written and verbal communication skills with a customer-focused approach.
Ability to prioritize tasks, manage deadlines, and stay organized under pressure.
A keen understanding of data protection policies and confidentiality.
APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk
Why Service Care Solutions?
A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
We operate nationwide working with both public and private domains.
All Compliance paid for including DBS and Social Work registration.
We operate 3 payrolls per week
Bring your Job to us bonus of £250
Refer a friend Bonus of £250
....Read more...
An amazing new job opportunity has arisen for a dedicated Registered Manager to manage an exceptional supported living service based in the Dartford, Kent area. You will be working for one of UK’s leading health care providers
This is a supported living service offering a high standard of accommodation supporting people with complex learning or mental health needs and Autism
**To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care**
As the Registered Manager your key responsibilities include:
Formulation of support plans
Writing of residential core assessments, pathway plans and other competent reports to professionals as necessary
Direct work with people we support and their families as part of the family support work to assess risks, strengths and viability of living in the community
Day to day running of the projects, policies and procedure, finance and all administration involved.
Managing and working with set budgets
Maintain up-to-date both manual and electronic records and databases
The following skills and experience would be preferred and beneficial for the role:
Clear enhanced DBS Record
Experience of Social Services and Local Authorities
Must have sound knowledge and understanding of CQC and current legislations
Excellent presentation and communication skills
Minimum of two years’ experience in a similar role
The successful Registered Manager will receive an excellent salary of £40,000 per annum. This exciting position is a permanent full time role working through Days. In return for your hard work and commitment you will receive the following generous benefits:
Market leading pay rates
Free compliance training, and opportunities to develop
NEST Pension Scheme
Meals are provided at the home during shift
Refer a Friend Bonus
Free enhanced DBS check
Access to your pay as you earn it through our Moorepay partnership
Employee Assistance Programme (access to free telephone counselling and legal advice)
Life Assurance (2x salary)
Reference ID: 6083
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
1. Act as an administrator for new and ongoing HR projects2. Support initiatives for the HR Service Support team3. Support in the coordination and attendance at recruitment event both internally and externally4. To create and maintain reports, spreadsheets and correspondence using a variety of computer packages including Word, Excel, Outlook, Teams and PowerPoint.5. Input & maintenance of Electronic Staff Records (ESR) system6. Providing advice on general enquiries coming into the HR Service Support Team received either via telephone or email7. Be the first point of contact for face-to-face enquiries at the office8. Create contracts of employment9. Processing reference requests10. Processing, filing and distributing confidential documents, for example sending to payroll11. Interacting with employees at different levels of the organisation12. Demonstrate ongoing knowledge within the HR Service Support function13. Undertake compliance projects such as ad hoc DBS14. Distribution of post15. Electronic archiving16. Carry out any photocopying, scanning, printing or filing as required17. To undertake any duties and study commensurate with the post18. Minute taking19. Picking up voicemail messages and distributing as needed20. Use the Trac Recruitment system to undertake tasks appropriate to the role and assist with queriesTraining:You will be supported by your team, Career Development Advisor and Poultec Tutor to complete college work throughout your apprenticeship. All learning will be on-site or working hybrid. Training Outcome:Beyond this apprenticeship we have seen apprentices progress into full time banded roles internally within NCH&C or taking roles else where in the public sector including Norfolk Council. Those who wish to stay within Human Resorces have also progressed onto a Level 3 HR quoliforcation to progress their career and experence. Employer Description:Find out more about working for our organisation here: https://online.flippingbook.com/view/226719057/
NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an 'Outstanding' rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C's "compassionate, inclusive and effective leadership at all levels", the CQC observed that our staff are well supported to make positive changes and innovations.
We welcome applications from people who share our values of Compassion, Community and Creativity, and can help us deliver outstanding care in our local area.
As an organisation we support the following initiatives:
- Disability Confident Employer
- Age Positive
- Step in to Health
- Mindful Employer - Being positive about mental health
- Armed Forces Covenant - Bronze award
- Carers Friendly Tick AwardWorking Hours :Monday to Friday 9am to 5pm.Skills: IT skills,Administrative skills,Team working....Read more...
Service Care Solutions are looking for a Communications Operator to work within the North Wales Police on a 10-month contract.Location: St AsaphJob role/responsibilities: To provide a professional, effective, and efficient customer service within North Wales Police with the aim of ‘getting it right first time.
To receive and resolve public enquiries in accordance with force policy.
To give advice and take appropriate action, being accountable for getting it right first time and managing callers’ expectations regarding the service that can be provided.
To interrogate and analyse a broad range of information systems in order to assess risk and gather relevant supporting data to provide the best and safest resolution to the caller’s enquiry/request.
To record relevant information clearly and accurately into an extensive range of computer systems for a variety of intended audiences including other police departments and external agencies.
To liaise with external agencies as appropriate.
To be responsible when appropriate for the closure of incidents.
To distribute messages as appropriate via the force system such as e-mail, telephone fax and intranet.
To direct the nearest "police unit" to an incident/emergency once the location has been identified, by way of ‘intelligent deployment’ by considering and deciding upon the most appropriate resources to commit to it, based on their role, skills, and equipment.
To be fully accountable for all deployment decisions, which will include the forward planning and management of resource options, thereby maximising the most efficient use of available resources to respond to Priority 0 and Priority 1 events.
To inform and direct other relevant emergency services to incidents e.g. fire, ambulance, RAF Mountain Rescue etc.
Knowledge/Experience required:
Ability to type/word process 25 - 30wpm.
Good communication skills together with the ability to work well in a team environment or on their own initiative.
The use of information technology to an intermediate level together with windows systems and/or relevant experience.
Ability to evidence problem solving skills.
Ability to remain calm in stressful situations.
Good geographical knowledge of North Wales.
Qualifications:
NVQ level 3 or equivalent qualification, in Communication/Business/Customer related field, or an equivalent amount of proven relevant experience.
Welsh Speaking (Level 4/5).
If you are interested in this role or want further discussion, please contact Lewis O’Donnell either via email: lewis.Ashcroft@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.....Read more...
Job Description
Service Care Solutions are recruiting for a Support Worker to work at one of our Independent Homes in Torquay.
Shifts: Monday to Sunday
**no sponsorship available**
Duties to include:
To deliver emotional support, advice and guidance via face to face, telephone, and video.
To assess a situation to determine risk and the needs of the person accessing support.
To make decisions under pressure whilst communicating with the person accessing support.
To accurately record new contacts and details of visits and calls on relevant electronic systems.
To work in line with performance targets and key contractual requirements, providing data and case studies as requested.
To advise and be actively involved in individual risk assessment and review.
Where identified, an appropriate action plan/safety plan will be put in place to meet individual’s needs.
To encourage those accessing support to recognise, understand and manage factors that affect their mental wellbeing and physical health
To work with a range of partners and external agencies to meet individual’s needs and support with individual safety and delivery of the service
To work as a team member, sharing information and supporting colleagues, ensuring they have the knowledge, information, and resources to be successful in their roles and make a positive and valued contribution to the service
Person Specification
The successful applicant must have:
Demonstrable knowledge and experience working within Mental Health
Fantastic communication and Interpersonal skills
Emotional maturity, compassion and empathy
Ability to work flexibly and commit to working hours mentioned above.
It would be beneficial if the applicant is a driver due to the location and shift start times but there is local transport nearby.
Service Care Solutions Benefits
At Service Care Solutions, we recognise increasing pressures on care staff, both work-based and financial, and want to help ease that burden.
Pay is between £11.50 - £18
£250 Referral Bonus Paid after completion of 150 hours for any newly registered candidates who are referred over.
£150 Job Referral Find your own job bonus - Receive £150 for bringing your own position to us, alternatively this also applies if you are not happy with your current agency but settled in your role we can pay £150 to switch.
FREE Registration Process including Enhanced DBS Check, Occupational Health Appointments, Mandatory and Practical Training, Uniform
Dedicated and Experienced One-to-One Specialist Consultant
£250 Yearly CPD/Training Allowance/Registration Body Renewal
All employees have a responsibility to undertake training and development as required. They also have a responsibility to assist, where appropriate and necessary, with the training and development of fellow employees
....Read more...
Job Description
Service Care Solutions are recruiting for a Support Worker to work at one of our Independent Homes in Dorset.
Shifts: Monday to Sunday
**no sponsorship available**
Duties to include:
To deliver emotional support, advice and guidance via face to face, telephone, and video.
To assess a situation to determine risk and the needs of the person accessing support.
To make decisions under pressure whilst communicating with the person accessing support.
To accurately record new contacts and details of visits and calls on relevant electronic systems.
To work in line with performance targets and key contractual requirements, providing data and case studies as requested.
To advise and be actively involved in individual risk assessment and review.
Where identified, an appropriate action plan/safety plan will be put in place to meet individual’s needs.
To encourage those accessing support to recognise, understand and manage factors that affect their mental wellbeing and physical health
To work with a range of partners and external agencies to meet individual’s needs and support with individual safety and delivery of the service
To work as a team member, sharing information and supporting colleagues, ensuring they have the knowledge, information, and resources to be successful in their roles and make a positive and valued contribution to the service
Person Specification
The successful applicant must have:
Demonstrable knowledge and experience working within Mental Health
Fantastic communication and Interpersonal skills
Emotional maturity, compassion and empathy
Ability to work flexibly and commit to working hours mentioned above.
It would be beneficial if the applicant is a driver due to the location and shift start times but there is local transport nearby.
Service Care Solutions Benefits
At Service Care Solutions, we recognise increasing pressures on care staff, both work-based and financial, and want to help ease that burden.
Pay is between £11.50 - £18
£250 Referral Bonus Paid after completion of 150 hours for any newly registered candidates who are referred over.
£150 Job Referral Find your own job bonus - Receive £150 for bringing your own position to us, alternatively this also applies if you are not happy with your current agency but settled in your role we can pay £150 to switch.
FREE Registration Process including Enhanced DBS Check, Occupational Health Appointments, Mandatory and Practical Training, Uniform
Dedicated and Experienced One-to-One Specialist Consultant
£250 Yearly CPD/Training Allowance/Registration Body Renewal
All employees have a responsibility to undertake training and development as required. They also have a responsibility to assist, where appropriate and necessary, with the training and development of fellow employees....Read more...
Making and receiving telephone calls from clients and suppliers
Handling income and outgoing post, including record keeping and digitalising documents
Producing letters and emails to communicate with clients and third parties in a professional manner
Managing appointments for senior accountants
Maintaining client records and ensuring these are accessible for the team
Overseeing the order of office supplies to ensure the office runs smoothly
Making contact with clients to request information in line with statutory deadlines
Training:The apprenticeship training is delivered through a combination of workplace learning and individual study. This training will teach you the knowledge, skills and behaviours set out in the Business Administration Level 3 standard. On completion, the apprentice will receive a Level 3 qualification in Business Administration. Training Outcome:Potential opportunity to join the team at Hunts Accountants full-time, utilising the skills you have learnt to be a key member of the administration team providing excellent service to colleagues, clients and third parties. Employer Description:We’re an established and award-winning firm – a step beyond traditional accountancy; saving our clients time, money, and effort by embracing the latest technology and investing in talented staff. We offer a broad range of services to clients tailored to their individual needs.
Hunts Accountants is based in picturesque grounds on the outskirts of Dorset’s historic market town of Sherborne, with free on-site parking. You would be joining our team of twelve staff who enjoy the benefits of our modern facilities. There is great access to countryside walks, runs and cycle rides from the office for those sunny lunchtimes. We also offer the team access to Pilates twice a month. Offering these activities allows staff to choose those that suit them and support their general wellbeing.Working Hours :Monday - Friday, 8:30 am - 5 pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Initiative,Non judgemental,Patience....Read more...
Undertake key aspects of administration relating to all area of the Academic Service Team
Collating and storing highly confidential documentation
Communicating with staff across the organisation and partner institutions
Inputting data onto a Student Records System (Thesis) and other systems as and when required
Checking reports for accuracy and highlighting any errors or discrepancies
Data quality and accuracy when updating systems
To be involved with the organisation and operation of various ceremonies/events
To deal with queries by telephone, letter, e-mail and face-to-face from academic and administrative colleagues and students in relation to Academic Services
At peak periods there may be a requirement to work flexibly as necessary
To undertake other appropriate duties as required by the Associate Registrar
To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems
Training:The successful candidate will complete a Business Admin Level 3 Apprenticeship standard: -
Level 3 Business Administrator Standard
Functional Skills Level 2 in maths – if applicable
Functional Skills Level 2 in English – if applicable
Training Outcome:Excellent progression available within the company. The successful applicant will undertake more responsibilities as the apprenticeship develops with a strong view to securing permanent employment on completion.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday -Friday (times tbc).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Customer care skills,Team working....Read more...
Undertake key aspects of administration relating to all area of the Academic Service Team
Collating and storing highly confidential documentation
Communicating with staff across the organisation and partner institutions
Inputting data onto a Student Records System (Thesis) and other systems as and when required
Checking reports for accuracy and highlighting any errors or discrepancies
Data quality and accuracy when updating systems
To be involved with the organisation and operation of various Ceremonies/Events
To deal with queries by telephone, letter, e-mail and face to face from academic and administrative colleagues and students in relation Academic Services
At peak periods there may be a requirement to work flexibly as necessary
To undertake other appropriate duties as required by the Associate Registrar
To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems
Training:The successful candidate will complete a Business Admin Level 3 Apprenticeship standard:
Level 3 Business Administrator Standard
Functional Skills Level 2 in maths - if applicable
Functional Skills Level 2 in English - if applicable
Training Outcome:Excellent progression available within the company. The successful applicant will undertake more responsibilities as the apprenticeship develops with a strong view to securing permanent employment on completion.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday - Friday (times TBC)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Customer care skills,Team working....Read more...
Purchase/Sales Ledger ClerkBased in StaffordFull time – Monday to Friday 9am – 5pm Annual Salary: £24k per annumOur client is looking for a Purchase/Sales Ledger Clerk to join their team in Stafford, in early January 2025. The ideal candidate will have good communication skills and a passion to deliver quality customer service.Use of Microsoft Office and some experience in an accounts environment is preferable.MAIN PURPOSE OF JOB
Maintain a purchase ledger by receiving supplier invoices for processing.Receive income information from stores for analysis and processing.Assist Accounts Assistant with ad-hoc duties
DETAILED RESPONSIBILITIES
Receive Purchase Orders and invoices from suppliers for reconciliation. Check details on invoices ensuring VAT and discounts are correct. Process the data through to accounts, ensuring the correct cost centre and department are used.
Liaise with supplier’s, dealing with telephone and email queries regarding outstanding payments, keeping within credit limits and checking statements of outstanding invoices at month end.
Receive weekly sales information from stores. Check receipts match to VAT status and checking the cash received. Assist in the banking of the cash at bank. Liaise with stores where necessary.
Process the sales information onto Sage 50 accounts system, ensuring the correct VAT status, cost centre and department are used.
If this sounds like the opportunity for you, please apply ASAP.*PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list. You also agree to our Privacy Policy: acapella-recruitment.co.uk./privacy-policy.html which can be found on our website.....Read more...
Undertake key aspects of administration relating to all area of the Academic Service Team
Collating and storing highly confidential documentation
Communicating with staff across the organisation and partner institutions
Inputting data onto a Student Records System (Thesis) and other systems as and when required
Checking reports for accuracy and highlighting any errors or discrepancies
Data quality and accuracy when updating systems
To be involved with the organisation and operation of various Ceremonies / Events
To deal with queries by telephone, letter, e-mail and face to face from academic and administrative colleagues and students in relation Academic Services
At peak periods there may be a requirement to work flexibly as necessary
To undertake other appropriate duties as required by the Associate Registrar
To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems
Training:The successful candidate will complete a Business Admin Level 3 Apprenticeship standard:
Level 3 Business Administrator Apprenticeship Standard:
Functional Skills Level 2 in maths - if applicable
Functional Skills Level 2 in English - if applicable
Training Outcome:
Excellent progression available within the company
The successful applicant will undertake more responsibilities as the apprenticeship develops with a strong view to securing permanent employment on completion
Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday -Friday (times tbc)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Customer care skills,Team working....Read more...
Answering Reception Telephone - taking messages where appropriate, transferring calls, call screening
Hospitality - Meet and greet clients and visitors, making refreshments, organising catering and escort to meeting rooms
Collect post, sign for deliveries and distribute throughout business
Send parcels at Post Office
Processing delivery notes
Time Sheet Collection and chasing missing time sheets
Data entry: inputting data onto excel spreadsheets QF52 and OEE, printing reports – including the resource capacity planning by way of holiday input from HR platform
Data entry : transferring of QF54 data into QF52 alongside full responsibility updating the QF52 workbook
Processing authorised Purchase requisitions PRs to Purchase Orders POs
Filing of documents physically and digitally
General Administration: scanning, laminating, filing, photocopying, etc.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Potential for career advancement within the company as you gain experience and develop your skills. This apprenticeship is ideal for someone looking to start a career in customer service with plenty of support and training to help you grow and develop professionally. Join Ground Up Property Services and be part of a team that truly values customer satisfaction and excellence!Employer Description:We have a team of highly skilled engineers and craftspeople delivering best-in-class bespoke and concept vehicles. Our extensive collective experience is unparalleled.
We meticulously blend traditional handcrafting modeling skills with state-of-the-art digital manufacturing and virtual techniques.
Innovation is a core value, we utilise lean processes to consistently find methods to improve our concepts and our delivery.Working Hours :Monday - Friday 8.30 - 5pm
Study release on a Tuesday at CWCT 9.30am-4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Daily tasks include but are not limited to:
Assisting the Hospital’s Financial Accountant with the daily bank reconciliation
Produce regular reports of Excel data (activity, finance, etc.)
Reconciling the Hospital’s credit card on a monthly basis
Supporting the Hospital’s Business Manager with the monthly consultants payment
To be professional, polite and accurate in all communication from Business Office including but not limited to letters, emails and telephone calls.
Posting daily journals
Liaise with and form working relationships with staff, both clinical and clerical, within the organisation and with other members of Business Office
Produce consistent, accurate, timely, permanent, economical and effective minutes of any meetings requested
File and log minutes in a structured fashion to allow audit trail and ease of searching and retrieval
Scanning of all relevant documents on to the Hospital’s shared drive
Document new or revised policies and procedures within own work area
The applicant may also carry out any other reasonable duties commensurate with the role and delegated or requested by the manager, as the needs of the service require. Training:
You will be working towards an AAT Foundation Certificate in Accounting (level 2)
Training will be at St Helens College Town Centre Campus, one day a week (term time only)
Training Outcome:
On successful completion of the apprenticeship, Fairfield Hospital will review suitable placements within the organisation for the apprentice.
Employer Description:Fairfield Independent Hospital provides both NHS and private out-patient and in-patient treatment for a range of surgical specialities. The hospital is in a beautiful location set out in the countryside.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Team working,Initiative,Good interpersonal skills,Willingness to learn,Motivated....Read more...
Building up specific knowledge of who our customers are, both internal and external, and understanding what they need from us
Understanding and critically evaluating the customer journey, including any challenges they may face
Using appropriate systems and processes to support the provision of services
Understanding customer behaviour and the different approaches required
Understanding when to refer or escalate in order to get the right outcome for the customer
Understanding how to analyse, use and present a range of information to provide customer insight
Understanding how customer expectations can differ between cultures, ages and social policies
Using a range of communication skills, including documents such as emails, letters, surveys, agendas and minutes, to build rapport and deliver services to both internal and external customers
Talking to customers on the telephone and face to face in order to reach a satisfactory conclusion to their enquiry
Training:
You will develop the Knowledge, Skills and Behaviours to meet the standards of achievement for the Customer Service Apprenticeship
You will gather evidence for your portfolio, supported by your mentor and coach, tutors, and employer
At the end of your programme, training and coaching, you will be assessed by an independent End Point Assessor (EPA)
You will also attend online Masterclasses every other week
Qualification achieved:
Level 2 Customer Service Practitioner Apprenticeship Standard
Apprentices will be required to have or achieve level 1 English and maths and to have taken level 2 English and maths tests prior to completion of their apprenticeship
Training Outcome:
Whilst we cannot guarantee a position following the completion of the apprenticeship, we do have an excellent track record of keeping our successful apprentices in the organisation
This qualification will ensure you gain a good understanding and experience within an office environment which will open many opportunities either within the local authority or with an external employer
Employer Description:Rugby Borough Council is committed to equality and diversity, as both a provider of services to the community and to our employees. Our practices and procedures aim to reflect the varied needs, expectations, and culture of all members of our community and our workforce.Working Hours :Monday - Friday, 9.00am - 5.00pm. Unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Non judgemental,Patience....Read more...
At Howdens we invest in our people and provide thorough on the job training and excellent career progression opportunities, reflected in our placement at Number 17 in the Top 100 Apprenticeship Employers table 2022.
We are proud of our substantial growth and remain committed to success through the expansion of our local depot network. Despite its scale, Howdens remains a local business with traditional values and we are seeking talented people to help us continue to grow our business.
The Role:
Provide potential and existing customers with the highest level of customer service and support the wider sales team in generating and chasing leads
Focus on effective customer account management, aiming to increase the company’s customer base and develop long term collaborative relationships within the building trade
Maintain up to date product and industry knowledge
Use creative marketing materials to promote Howdens products, depot events and sales periods to new and existing customers
Keep in touch with both depots lead banks regularly via the telephone and using our customer engagement messaging tool
Develop long term collaborative relationships with customers
Proactively gain new accounts, repeat business and generate qualified leads for the team through outgoing sales calls
Process sales for customers using the in store payment systems, quoting correct pricing, delivery date and stock requirements
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard qualification
End Point Assessment
Work based training
Functional Skills in English and maths (if necessary)
Training Outcome:
At Howdens, there are great opportunities for the right candidate to progress into one of many key depot roles including sales and management
Employer Description:At Howdens we invest in our people and provide thorough on the job training and excellent career progression opportunities. We have been awarded a place in the top 25 Best Big Companies to Work for in recognition of excellence in the workplace. We are proud of our substantial growth and remain committed to success through the expansion of our local depot network. Howdens remains a local business with traditional values and we are seeking talented people to help us continue to grow our business.Working Hours :8.00am - 5.00pm / 7.30am - 4.30pm / Days to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Strong Relationship Builder,Target Driven,Planning,Proritise own Workload....Read more...
At SNS Northern as Sales Administrator working towards a level Customer Service Practitioner, you will be responsible for handling and the company’s administrative tasks by ensuring smooth, effective operations.
You will be the first point of contact for customer queries regarding products.
Duties to include:
Answering the incoming calls and fielding them to the relevant dept
Process incoming purchase orders, invoices, payments, returns, credits
Arrange collections from customers
Update and distribute customer price lists
Provide telephone support for customer queries
Process and respond to email enquiries
Chase future planned purchase orders for delivery
Update Account forms
Liaise with the Sales Manager on a continuous basis
Offer advice and educate customers about products and services and how to make a purchase
Explore new business opportunities by:
Cold calling
Chasing quotes
Customer referrals
Contribute to winning bids and tenders by:
Gathering integral data
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
Upon successfully completing the apprenticeship and proving themselves we are looking for a person who wants a fullfilling career with us
Employer Description:S&S Northern is one of the UK’s leading designers, manufacturers, and suppliers of the latest range of gas safety products including gas ventilation, gas interlock systems and gas pressure proving systems for use in commercial kitchens, school laboratories and boiler houses.Working Hours :Monday to Friday 8.30am to 5.00pm with 1 hour lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Work towards set targets....Read more...
Trade Counter Sales Assistant Bolton Monday – Friday 7.00am – 3.00pm / 8.00am – 4.00pm Permanent £25,000 -£28,000 per year Depending on Experience Service Care Solutions have an exciting new job opportunity for a Trade Counter Sales Assistant to work for a well-established client based in Bolton. Our client is a well-established business in Bolton specialising in the sale of Cut and edged material, serving the public & trade for over 20 years. Job overall. You would be working in a close-knit team and the main purpose of your role will be to build first class relationships with customers both over the telephone and face to face, whilst maintaining excellent customer service. You will be responsible for providing quotations to customers, follow them up and proactively develop sales. A good knowledge of board products and experience working in a similar role would be essential although training will be provided. Responsibilities.
Provide potential and existing customers with the highest level of customer service.
Maintain up to date product and industry knowledge.
Develop long term collaborative relationships with customers.
Handling cash/card transactions
Processing and inputting to IT systems and handling paperwork
Arranging delivery and collection of orders in accordance with the customers’ requirements
Taking of orders, processing, and following them through to completion
Meet and greet customers.
Check stock and delivery dates.
Requirements
Relevant and/or industry specific experience
A high level of computer literacy
A high degree of accuracy and attention to details
Friendly, professional, confident, and reliable approach
Comfortable with some lifting and moving stock.
Benefits:
Company pension
Employee discount
Free onsite parking
Experience:
Trade Counter: 1 year (required)
Industry specific: 1 year (preferred)
The Package This is a Permanent role.Referral Bonus If this Trade Counter Sales Assistant role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.How to Apply If you are interested in this Trade Counter Sales Assistant role, please send your CV to mickey.stepans@servicecare.org.uk or call me on 01772 208 967 to discuss the vacancy in more detail. Also, if this Trade Counter Sales Assistant role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all industrial-related vacancies across the region.....Read more...
Working alongside the HR Team, supporting in all aspects of the Human Resources administration. Maintaining confidentiality at all times is essential. Excellent Excel skills and IT systems would be an advantage with a methodical and process-driven focus.
Signposting and supporting managers with company policies and procedures, ensuring compliance with employment legislation and in line with best practice. Helping to provide information/statistics to assist managers in monitoring and managing performance and attendance against service delivery expectations.
Build effective working relationships with staff at all levels, to support understanding and ensure effective communication of good HR practice. Monitor the HR inbox for employee communications.
Assisting with HR issues, providing an accurate and timely administration service for issues/problems and effectively managing expectations. Escalating complex or highly sensitive matters to the HR Officer, Head of HR.
General reception and telephone duties including the greeting of visitors, assist in hosting meetings and maintaining Boardroom facility.
Pro-actively support with Company recruitment, ensuring optimum use of Networx, our recruitment system. Ensuring timely advertising and communication as required. Engaging and developing relationships with Networx recruitment team or external agencies and partners as required. Ability to write or support to develop job descriptions, person specifications and job adverts, identifying appropriate channels for advertising and attraction along with cost saving initiatives as appropriate.
Assist with the application process - check application forms, shortlist, support at interview where required and effectively and sensitively communicate to unsuccessful applicants.
Managing the onboarding process and completing all employment checks and ensure that prospective staff have the right to work at the organisation and that we are in receipt of the required fit for purpose documentation e.g. appropriate references. Escalate issues where applicable.
Take ownership of the new starters and corporate induction process, scheduling, invites and associated paperwork, booking the room and any catering requirements.
Training Outcome:
Progression would be dependent on candidate suitability with the option to work towards Level 5 People Professional.
Employer Description:Gradus was founded in 1966 and has evolved from a flooring accessories business, which still remains at the heart of our activities, into a fully fledged contract interior solutions provider.
With approximately 300 employees serving both the UK and International markets, Gradus offers solutions for carpets, barrier matting, wall protection and LED lighting systems, in addition to a comprehensive range of stair edging and floor trim profiles.
Our culture is built on problem solving, service and customer support, and the Gradus brand values of quality and expertise are implemented throughout all business activities to ensure peace of mind for all our customers.Working Hours :Monday to Friday between 8.30am to 5.15pm (38.5 Hours - hours to be confirmed at interview).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
We are looking to recruit an Helpdesk Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn.
As an Helpdesk Apprentice your main roles and responsibilities will include:
- Becoming a valued part of the IT Support team
- Learning how to provide technical support
- Assisting in customer projects and support activities as skills allow
- Gaining on the job experience and being able to utilize the skills you have gained over the duration of your apprenticeship
- Helping the existing staff, and the other sub-contractors partnered with, to deliver IT support services to clients
- Learning how to handle telephone support calls as well as incoming helpdesk emails
- Managing the helpdesk system, ensuring all calls are handled within appropriate timescales
- Working on resolving the first line support where capable and working with more experienced staff to help resolve more complex issues or referring to second/third line support staff where necessary
- Updating company systems.
You will be working towards an Information Communications Technician Level 3 Qualification over the course of 15 months.Training:Information Communications Technician Apprenticeship L3 including Functional Skills in Maths and EnglishTraining Outcome:Our clients have a successful history of developing apprentices, and currently have 11 employees who are 'ex-apprentices' in a variety of roles. For technical, this would include moving in to 2nd line technical roles, project management or field roles. They see this as an investment in the future of the business, and is very much based on the desire to employ the apprentice in a full-time role once graduated.Employer Description:Trusted Technology Partnership is proud to be consistently recommended by our customers.
With over 25 years of experience in delivering exceptional IT services, we provide the best support with our fully NHS accredited, ITIL compliant, and ISO best practice 24/7 support desk. Our flexible approach means we can tailor our services to provide you with a fully managed service, or just some overflow capacity to assist you through a particularly busy period.Working Hours :Monday to Friday between the hours of 7:30am and 5:00pmSkills: Team Working,Organisation Skills....Read more...
Day to day tasks include:
Arranging all pallet deliveries into the pallet network efficiently
Update and confirm to customers the details of their shipments
Track live shipments and update customer, reporting any delays to them
Take new bookings from the customer and seeing them through to delivery
Book in collections
Liaise with customs, warehouse and domestic transport teams
Support warehouse team with stock takes and discrepancies
Proactively engage with the customers and answer queries in a quick and efficient manner, by telephone and email
Support with all aspects of required administration
Training:This is an 18-month Level 3 Business Administration apprenticeship. You will be required to attend the training provider (In-Comm Training Services in Aldridge WS9 8UG), 2 days per week over a 5 - week period as part of the training, and you will have monthly assessor visits to see you at the company.Training Outcome:
Full-time position within a Warehouse or Transport role
Possible further education after apprenticeship
Employer Description:We are an international logistics company with intelligent transport solutions and comprehensive know-how of the entire supply chain. We are part of the Danish NTG Nordic Transport Group A/S, with 1,400 employees in 30 countries worldwide and over 80 offices of our own.
The task and the primary goal is the customer- oriented organisation of forwarding and logistics services. Warehousing and shipping-optimised packaging solutions complete our core business.
Our service combines strength and reliability with quality and flexibility. The cooperation within the NTG - organisation enables us to design tailor-made solution concepts from a single source. Due to the additional network of local offices in Europe, as well as contractors worldwide, we are able to respond to customer requirements and needs.Working Hours :9.00am - 5.30pm Monday - Friday with a 1-hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Day to day tasks include:
Arranging all pallet deliveries into the pallet network efficiently
Update and confirm to customers the details of their shipments
Track live shipments and update customer, reporting any delays to them
Take new bookings from the customer and seeing them through to delivery
Book in collections
Liaise with customs, warehouse and domestic transport teams
Support warehouse team with stock takes and discrepancies
Proactively engage with the customers and answer queries in a quick and efficient manner, by telephone and email
Support with all aspects of required administration
Training:This is an 18-month Level 3 Business Administration apprenticeship. You will be required to attend the training provider (In-Comm Training Services in Aldridge WS9 8UG), 2 days per week over a 5 - week period as part of the training, and you will have monthly assessor visits to see you at the company.Training Outcome:
Possible full-time position within a Warehouse or Transport role for the right candidate
Possible further education after apprenticeship
Employer Description:We are an international logistics company with intelligent transport solutions and comprehensive know-how of the entire supply chain. We are part of the Danish NTG Nordic Transport Group A/S, with 1,400 employees in 30 countries worldwide and over 80 offices of our own.
The task and the primary goal is the customer- oriented organisation of forwarding and logistics services. Warehousing and shipping-optimised packaging solutions complete our core business.
Our service combines strength and reliability with quality and flexibility. The cooperation within the NTG - organisation enables us to design tailor-made solution concepts from a single source. Due to the additional network of local offices in Europe, as well as contractors worldwide, we are able to respond to customer requirements and needs.Working Hours :9.00am - 5.30pm Monday - Friday with a 1-hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
As the IT Support Apprentice you will be tasked with many IT related duties:
Maintain current staff and business IT Equipment, including troubleshooting and setup.
Maintenance of current website and updating the website internally.
Setup and maintenance of internal networks.
Setup and maintenance of internal servers.
Repairing IT Equipment.
Troubleshooting for colleagues and partners.
Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
Prioritise systems support tasks and monitor and maintaining system performance.
Maintain regulatory, legal and professional standards.
Support the information systems needs for your business.
Training Outcome:The role offers a permanent role upon completion of the apprenticeship depending on performance.Employer Description:XEPAY are EPOS systems that create and design their own software.
XEPAY software designed to fit your business perfectly Integrated EPOS Systems from £99 for XE PAY Customers We have spent the last 6 years working with other businesses in your sector. We understand every pain point, that’s why we have created the perfect epos system specifically for your business, with every feature you will ever need.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,IT skills,Customer service skills,Excellent telephone manner,Excellent organisation skills,Interpersonal skills,Self-motivated achiever,Willingness to learn,Strong interest in IT....Read more...
Exciting Opportunity for a General Practitioner – Out-of-Hours Healthcare Services Location: Hull & East Riding Area Contract Type: Bank Staff (Flexible Hours) Rates (excluding VAT):
Day Rate: £80
Night Rate: £85
Weekend Rate: £85
Bank Holiday Rate: £90
About the Role: We are pleased to present an exciting opportunity for an experienced General Practitioner to join a dynamic and supportive team delivering essential out-of-hours healthcare services in the Hull & East Riding area. This role offers the flexibility of bank work, with the chance to contribute to high-quality urgent care within the local community. If you are looking for a rewarding opportunity to make a real difference, this could be the perfect role for you. Key Responsibilities:
Provide high-quality medical care in an out-of-hours setting, including telephone triage, diagnosis, treatment, and referral.
Conduct patient consultations at the Primary Care Centre and carry out home visits as necessary.
Collaborate effectively with other healthcare professionals, including A&E teams, District Nurses, Palliative Care/Macmillan Nurses, and others.
Ensure accurate documentation of patient consultations and treatments, with clear communication to patients and colleagues.
Contribute to service delivery audits and best practice initiatives.
Engage in ongoing personal and professional development, with opportunities for training and appraisals.
Qualifications & Requirements:
Full GMC Registration
Professional Medical Qualification
Certificate of Prescribed or Equivalent Experience (JCTGP) or Certificate of Completion of Training (CCT)
Commitment to continuous professional development
Experience in urgent care or out-of-hours services is desirable but not essential
What We Offer:
Medical indemnity coverage for all contracted bank staff
A supportive, patient-centred working environment
Opportunities for career progression and professional development
How to Apply: If you're interested in this role or would like more information, please don’t hesitate to get in touch. I would be happy to discuss the position further or assist with your application.....Read more...
Provide 1st line IT Support to customers who seek IT support
Logging helpdesk issues and escalating when necessary
Remote access troubleshooting
Configuring systems and updating software
Make sure that the company CRM system is updated
Answering customer tickets through a ticketing system and speaking over the telephone responding to inquiries from password resets to backups
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:
This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician
Employer Description:Evolve Managed Network Solutions offers proactive and human-centric digital solutions to keep your business running smoothly 24/7/365. With smart systems and agile procedures, we identify and fix problems before you even notice them.
Our four primary services – Business Connectivity, Guest Wi-Fi, SD-WAN and IT Support – provide one-stop solutions for all your telecom needs. Our patented SD-WAN technology allows us to deliver top-notch hardware with software-defined WAN paths that offer layers of redundancy, ensuring high availability and cloud-based control.Working Hours :Monday- Friday
(40 hours per week)
Weekly Rota:
7:00am to 4:00pm, 8:00am to 5:00pm, or 9:00am to 6:00pmSkills: Communication skills,IT skills,Customer care skills,Problem solving skills....Read more...
