We are currently seeking two further Credit Control / Purchase Ledger Advisors, whether you're eager to kick-start your career or an experienced professional ready to take on a new challenge. This role offers an exciting opportunity to begin your journey or to further develop your skills in a dynamic environment.
Role Overview
As a Credit Control / Purchase Ledger Advisor, you will play a crucial role in supporting the sales and customer service teams with credit control and account management. Your responsibilities as part of a team will include:
Reviewing new account applications
Reconciling customer/supplier accounts
Managing relationships to resolve account queries
Communicating via email & telephone
Assisting with departmental tasks
Participating in ledger reviews
Collaborating with internal departments and the Financial Shared Service Centre
Supporting company audits
Credit Control
Managing sales ledger accounts
Chasing, reconciling, and allocating customer accounts
Placing and releasing accounts on hold
Raising credits and processing refunds
Managing various payment transactions
Purchase Ledger
Uploading invoices into SAP
Reconciling supplier statements
Managing payment runs
Managing petty cash and cheque payments
Chasing internal invoice approvals
Expenses
Managing staff cost centre data
Creating new users
Approving business expenses
Resolving expense-related issues
Skills and Attributes Required for the Credit Control / Purchase Ledger Advisor
Strong attention to detail
Good numerical skills
Ability to work effectively in a team
Good working knowledge of Microsoft Office suite including Excel
Excellent communication skills
Sage, SAP knowledge is an advantage
What’s in it for You
If you are enthusiastic, eager to learn, and ready to take on a new challenge, we want to hear from you! No prior experience is necessary for candidates with the right drive, as full training will be provided.
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities. The starting salary offered is £24,000 - £27,000 per annum (dependent on experience) The hours are a 37.5 hours a week, 8:30 – 17:00 pm Monday to Friday with 1 hour for lunch, 3 days in the office, 2 days at home after probation. You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
....Read more...
We are currently seeking two further Cash Management Advisors, whether you're eager to kick-start your career or an experienced professional ready to take on a new challenge. This role offers an exciting opportunity to begin your journey or to further develop your skills in a dynamic environment.
Role Overview
As a Cash Management Advisor, you will play a crucial role in supporting the sales and customer service teams with credit control and account management. Your responsibilities as part of a team will include:
Reviewing new account applications
Reconciling customer/supplier accounts
Managing relationships to resolve account queries
Communicating via email & telephone
Assisting with departmental tasks
Participating in ledger reviews
Collaborating with internal departments and the Financial Shared Service Centre
Supporting company audits
Credit Control
Managing sales ledger accounts
Chasing, reconciling, and allocating customer accounts
Placing and releasing accounts on hold
Raising credits and processing refunds
Managing various payment transactions
Purchase Ledger
Uploading invoices into SAP
Reconciling supplier statements
Managing payment runs
Managing petty cash and cheque payments
Chasing internal invoice approvals
Expenses
Managing staff cost centre data
Creating new users
Approving business expenses
Resolving expense-related issues
Skills and Attributes Required for the Cash Management Advisor
Strong attention to detail
Good numerical skills
Ability to work effectively in a team
Good working knowledge of Microsoft Office suite including Excel
Excellent communication skills
Sage, SAP knowledge is an advantage
What’s in it for You
If you are enthusiastic, eager to learn, and ready to take on a new challenge, we want to hear from you! No prior experience is necessary for candidates with the right drive, as full training will be provided.
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities. The starting salary offered is £24,000 - £27,000 per annum (dependent on experience) The hours are a 37.5 hours a week, 8:30 – 17:00 pm Monday to Friday with 1 hour for lunch, 3 days in the office, 2 days at home after probation. You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
....Read more...
Field Sales Executive, Leicester, Derby, Nottingham, surrounds
Resolve Recruitment are working with a multinational leading service provider for modern textile management. Due to continued growth, they now seek an experienced Field Sales Executive to join their growing sales team in order to generate new business and develop existing business through a mixture of pre-booked and self-generated appointments throughout the East Midlands and surrounding regions.
The role;
Attend a mixture of pre-booked and self-generated client visits within defined territory.
New business acquisition throughout your territory.
Development of existing business throughout existing client base.
Achieving set revenue targets and key KPIs.
Associated admin duties via CRM systems.
Reporting to the Commercial Director according to the current directives.
Gather information about Market changes and competition.
Active participation to Meetings, Trainings, and following training plans.
The person;
Essential: 1-2 years minimum experience in a client facing B2B sales position - car sales, estate agency and recruitment also considered
Full clean UK driving license is essential
You will have a strong, demonstrable track record of meeting sales targets
Self-starter who is driven by new challenges
Target and commission driven
Fully IT literate
Well presented, professional and articulate. This is a client facing role and you will serve as a representative of the company brand. You will have a confident, well-spoken telephone manner and will always present yourself immaculately when meeting clients
Ability to travel to patch with ease. You will be selling to businesses within a geographic territory, and it is vital that you can travel to the region. Ideally you will live within the territory.
The rewards;
£22,500 per annum starting salary
High fully uncapped commission structure (£35k OTE year one)
Guaranteed bonus for first three months (£800 per month)
Fully expensed company car and fuel card
Laptop and mobile phone
Other great benefits
Excellent induction and ongoing support
Excellent career development and progression opportunities
For more information on this exciting and rewarding Field Sales Executive career, please APPLY BELOW
Key:
Field Sales Executive, Business Development Manager, Field Sales Consultant, Area Sales Representative, Midlands. ....Read more...
A fantastic new job opportunity has arisen for a committed Community Staff Nurse to work and provide out-of-hospital services to patients in the Beckenham, Bromley area. You will be working for one of UK’s leading healthcare providers
This great company is providing a wide range of services including community nursing services and district nursing, health visiting to specialist nurses, to deliver therapy services for children, young people and adults
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As a Community Staff Nurse your key duties include:
Contributing to the holistic assessment, planning, delivery and evaluation of patient care
Implementing, monitoring and maintaining our high standards of care
Re-assessing and re-evaluating programmes of care when needed
Being an active member of the team sharing best practice whenever possible
Contribute to the clinical delivery of the service. This will include completing holistic patient assessments, designing and regularly reviewing care plans, delivering effective clinical care
Assist with the daily coordination of the team to include daily handover, allocation of work and managing referrals and telephone messages
The following skills and experience would be preferred and beneficial for the role:
Experience of writing accurate records
Evidence of provision of high standards of clinical care
Experience in administration of drugs or be willing to attend study days
Knowledge of standard setting/clinical audit
Community experience/Community placement
The successful Community Staff Nurse will receive an excellent salary of £31,163 - £37,875 per annum. Band 5 and Band 6 available inclusive HCAS. This exciting position is a permanent full time role working 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
Mileage
Pension schemes
Discounted gym membership
Cycle to work scheme
Discounted electronics
Access to EAP
High street discounts
Blue Light Card eligibility
Opportunity to apply for low interest personal loans
Excellent lease car scheme
Reference ID: 5810
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
A fantastic new job opportunity has arisen for a committed Community Staff Nurse - Band 6 to work and provide out-of-hospital services to patients in the Beckenham, Bromley area. You will be working for one of UK’s leading healthcare providers
This great company is providing a wide range of services including community nursing services and district nursing, health visiting to specialist nurses, to deliver therapy services for children, young people and adults
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As a Community Staff Nurse your key duties include:
Contributing to the holistic assessment, planning, delivery and evaluation of patient care
Implementing, monitoring and maintaining our high standards of care
Re-assessing and re-evaluating programmes of care when needed
Being an active member of the team sharing best practice whenever possible
Contribute to the clinical delivery of the service. This will include completing holistic patient assessments, designing and regularly reviewing care plans, delivering effective clinical care
Assist with the daily coordination of the team to include daily handover, allocation of work and managing referrals and telephone messages
The following skills and experience would be preferred and beneficial for the role:
Experience of writing accurate records
Evidence of provision of high standards of clinical care
Experience in administration of drugs or be willing to attend study days
Knowledge of standard setting/clinical audit
Community experience/Community placement
The successful Community Staff Nurse will receive an excellent salary of £38,768 - £46,124 per annum. Band 5 and Band 6 available inclusive HCAS. This exciting position is a permanent full time role working 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
Mileage
Pension schemes
Discounted gym membership
Cycle to work scheme
Discounted electronics
Access to EAP
High street discounts
Blue Light Card eligibility
Opportunity to apply for low interest personal loans
Excellent lease car scheme
Reference ID: 5810B6
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An amazing new job opportunity has arisen for a committed Registered Manager to manage an exceptional care home based in the Cromer, Norfolk area. You will be working for one of UK’s leading health care providers
This service provides an opportunity for people with learning disabilities and autism to create their own home
**To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care**
As the Registered Manager your key responsibilities include:
Formulation of support plans
Writing of residential core assessments, pathway plans and other competent reports to professionals as necessary
Direct work with people we support and their families as part of the family support work to assess risks, strengths and viability of living in the community
Day to day running of the projects, policies and procedure, finance and all administration involved.
Managing and working with set budgets
Maintain up-to-date both manual and electronic records and databases
The following skills and experience would be preferred and beneficial for the role:
Clear enhanced DBS Record
Experience of Social Services and Local Authorities
Must have sound knowledge and understanding of CQC and current legislations
Excellent presentation and communication skills
Minimum of two years’ experience in a similar role
The successful Registered Manager will receive an excellent salary up to £40,000 per annum. This exciting position is a permanent full time role working through Days. In return for your hard work and commitment you will receive the following generous benefits:
Market leading pay rates
Free compliance training, and opportunities to develop
NEST Pension Scheme
Meals are provided at the home during shift
Refer a Friend Bonus
Free enhanced DBS check
Access to your pay as you earn it through our Moorepay partnership
Employee Assistance Programme (access to free telephone counselling and legal advice)
Life Assurance (2x salary)
Reference ID: 6374
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
A fantastic opportunity for a Technical Sales Engineer has arisen for my client based in Aldershot, Hampshire.
As the Technical Sales Engineer, based in Aldershot, Hampshire, you will be working for a premium electrical connector design and manufacturer who specialise across the automotive sector.
The Technical Sales Engineer located in Aldershot, Hampshire will sell the company's products and services to individuals, companies and organisations. Sales can take place internationally in the Europe, Middle East and Africa regions. You will be the main point of contact between our organisation and our customers, answering questions, providing advice and introducing new products. Not only will you reach out to potential customers to gain new business, but you will also strive to maintain good relationships with existing and assigned customers and to acquire repeat business where possible. The role can require face-to-face meetings with customers or representing the company during exhibitions, therefore some European travel may be necessary.
Responsibilities will include:
- Handling responsibilities for assigned accounts as a first contact window and provide technical and commercial support.
- Maintain and develop relationships with existing customers in person and via telephone calls and emails.
- Communicate closely with key members of Head Quarters and the different affiliated companies, providing and requesting information relating to pricing, technical documentation, new products, sample availability, delivery and forecasting information.
- Act as a contact between a company and its existing and potential markets.
- Negotiate the terms of an agreement and close sales.
The ideal Technical Sales Engineer, based in Aldershot, Hampshire will have demonstrable experience in a similar position. You will have:
- Successful sales experience within the Electronics Component industry.
- An understanding of connectors and automotive, industrial and consumer market.
- Proven record of accomplishment in generating substantial sales pipelines within your field.
This job opportunity is with a company that has a diverse product range supplying into the automotive, aerospace and oil & gas industries, and pride themselves on unrivalled levels of customer service.
APPLY NOW! For the Technical Sales Engineer job, based in Aldershot, Hampshire by sending a cover letter and CV to TDrew@redlinegroup.Com or by calling Tom Drew on 01582 878 848 or 07961158762. Otherwise we always welcome the opportunity to discuss other Sales roles.....Read more...
An amazing new job opportunity has arisen for a committed Community Staff Nurse to work and provide out-of-hospital services to patients in the Bromley area. You will be working for one of UK’s leading healthcare providers
This great company is providing a wide range of services including community nursing services and district nursing, health visiting to specialist nurses, to deliver therapy services for children, young people and adults
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As a Community Staff Nurse your key duties include:
Contributing to the holistic assessment, planning, delivery and evaluation of patient care
Implementing, monitoring and maintaining our high standards of care
Re-assessing and re-evaluating programmes of care when needed
Being an active member of the team sharing best practice whenever possible
Contribute to the clinical delivery of the service. This will include completing holistic patient assessments, designing and regularly reviewing care plans, delivering effective clinical care
Assist with the daily coordination of the team to include daily handover, allocation of work and managing referrals and telephone messages
The following skills and experience would be preferred and beneficial for the role:
Experience of writing accurate records
Evidence of provision of high standards of clinical care
Experience in administration of drugs or be willing to attend study days
Knowledge of standard setting/clinical audit
Community experience/Community placement
The successful Community Staff Nurse will receive an excellent salary of £31,163 - £37,875 per annum. This exciting position is a permanent full time role working 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
Mileage
Pension schemes
Discounted gym membership
Cycle to work scheme
Discounted electronics
Access to EAP
High street discounts
Blue Light Card eligibility
Opportunity to apply for low interest personal loans
Excellent lease car scheme
Reference ID: 5811
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Freight - Retained – Confidential – HybridOur client is engaged with a global Logistics company in search of Sales and Account Manager.As a Sales and Account Manager you will play a key role in driving the growth and success of the company by identifying new business opportunities whilst building and maintaining strong relationships with a portfolio of customers with the aim to improve customer spend.Key areas of focus:Managing your own portfolio of existing customers.Identifying opportunities for upselling or cross-selling additional products/services.Developing relationships and partnerships with new and existing customers.Serving as the main point of contact for customers.Generating new leads and opportunities through various channels.Meeting sales targets within assigned accounts.Achieving customer objectives defined by company management.Working towards achieving individual sales targets and KPIs and contributing to business goals.Negotiating and successfully closing sales opportunities.Establishing productive, professional relationships with key personnel both internally and externally.Preparing regular reports for management to evaluate effectiveness.Maintaining and developing the CRM system.Responding and following up any business enquiries via telephone, email, and personal visits when necessary.The ideal candidate should excel in customer service and possess strong negotiation and communication skills to build and sustain customer relationships effectively. They must demonstrate meticulous attention to detail and a commitment to meeting deadlines. Self-motivation, initiative, and tenacity are essential traits, alongside being a proactive team player with enthusiasm. Proficiency in Microsoft Office is required, and experience in a customer-facing role is preferred. Familiarity with CRM software, account management experience and prior sales experience are all desirable but not essential. You must be willing to drive nationwide and hold a full UK driving license.This is an exciting opportunity for you to work in one of the UKs fastest-growing logistics companies. This could be the chance to springboard your career.This is a hybrid role with 2 days a week in the office and frequent national travel. Based in the Midlands.This role has an exciting package on offer. ....Read more...
An exciting new job opportunity has arisen for a committed Registered Manager to manage an exceptional care home based in the Taverham, Norwich area. You will be working for one of UK’s leading health care providers
This service provides the opportunity for individuals to create their own home. Providing residential care to a mixed gender group of individuals with complex learning disability and autism needs since it opened in 2002
**To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care**
As the Registered Manager your key responsibilities include:
Formulation of support plans
Writing of residential core assessments, pathway plans and other competent reports to professionals as necessary
Direct work with people we support and their families as part of the family support work to assess risks, strengths and viability of living in the community
Day to day running of the projects, policies and procedure, finance and all administration involved.
Managing and working with set budgets
Maintain up-to-date both manual and electronic records and databases
The following skills and experience would be preferred and beneficial for the role:
Clear enhanced DBS Record
Experience of Social Services and Local Authorities
Must have sound knowledge and understanding of CQC and current legislations
Excellent presentation and communication skills
Minimum of two years’ experience in a similar role
The successful Registered Manager will receive an excellent salary up to £40,000 per annum. This exciting position is a permanent full time role working through Days. In return for your hard work and commitment you will receive the following generous benefits:
Market leading pay rates
Free compliance training, and opportunities to develop
NEST Pension Scheme
Meals are provided at the home during shift
Refer a Friend Bonus
Free enhanced DBS check
Access to your pay as you earn it through our Moorepay partnership
Employee Assistance Programme (access to free telephone counselling and legal advice)
Life Assurance (2x salary)
Reference ID: 6088
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An exciting new job opportunity has arisen for a committed Community Staff Nurse - Band 6 to work and provide out-of-hospital services to patients in the Orpington, Kent area. You will be working for one of UK’s leading healthcare providers
This great company is providing a wide range of services including community nursing services and district nursing, health visiting to specialist nurses, to deliver therapy services for children, young people and adults
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As a Community Staff Nurse your key duties include:
Contributing to the holistic assessment, planning, delivery and evaluation of patient care
Implementing, monitoring and maintaining our high standards of care
Re-assessing and re-evaluating programmes of care when needed
Being an active member of the team sharing best practice whenever possible
Contribute to the clinical delivery of the service. This will include completing holistic patient assessments, designing and regularly reviewing care plans, delivering effective clinical care
Assist with the daily coordination of the team to include daily handover, allocation of work and managing referrals and telephone messages
The following skills and experience would be preferred and beneficial for the role:
Experience of writing accurate records
Evidence of provision of high standards of clinical care
Experience in administration of drugs or be willing to attend study days
Knowledge of standard setting/clinical audit
Community experience/Community placement
The successful Community Staff Nurse will receive an excellent salary of £38,768 - £46,124 per annum. Band 5 and Band 6 available inclusive HCAS. This exciting position is a Full Time role working 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
Mileage
Pension schemes
Discounted gym membership
Cycle to work scheme
Discounted electronics
Access to EAP
High street discounts
Blue Light Card eligibility
Opportunity to apply for low interest personal loans
Excellent lease car scheme
Reference ID: 5809B6
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
Field Sales Executive, North West
Resolve Recruitment are working with a multinational leading service provider for modern textile management. Due to continued growth, they now seek an experienced Field Sales Executive to join their growing sales team in order to generate new business and develop existing business through a mixture of pre-booked and self-generated appointments throughout the North West region.
The role;
Attend a mixture of pre-booked and self-generated client visits within defined territory.
New business acquisition throughout your territory.
Development of existing business throughout existing client base.
Achieving set revenue targets and key KPIs.
Associated admin duties via CRM systems.
Reporting to the Commercial Director according to the current directives.
Gather information about Market changes and competition.
Active participation to Meetings, Trainings, and following training plans.
The person;
Essential: 1-2 years minimum experience in a client facing field sales position
Full clean UK driving license is essential
You will have a strong, demonstrable track record of meeting sales targets
Self-starter who is driven by new challenges
Target and commission driven
Fully IT literate
Well presented, professional and articulate. This is a client facing role and you will serve as a representative of the company brand. You will have a confident, well-spoken telephone manner and will always present yourself immaculately when meeting clients
Ability to travel to patch with ease. You will be selling to businesses within a geographic territory, and it is vital that you can travel to the region. Ideally you will live within the territory.
The rewards;
£22,500 per annum starting salary
High fully uncapped commission structure (£35k OTE year one)
Guaranteed bonus for first three months (£800 per month)
Fully expensed company car and fuel card
Laptop and mobile phone
Other great benefits
Excellent induction and ongoing support
Excellent career development and progression opportunities
For more information on this exciting and rewarding Field Sales Executive career, please APPLY BELOW
Key:
Field Sales Executive, Business Development Manager, Field Sales Consultant, Area Sales Representative, North West....Read more...
JOB DESCRIPTION
Job Title: Product Support Representative
Location: Vernon Hills
Department: Customer Service
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Hybrid Schedule: Our hybrid work environment includes two (2) remote days/week.
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
JOB PURPOSE:
As our Product Support Representative, each challenge we encounter is a little different. You will be responsible for discussing product information with customers, as well as assess customer complaints and determine causes.
RESPONSIBILITIES:
Communicate with customers by telephone, email, chat or social media channels to provide information about proper selection of products and their use, and to help resolve consumer complaints. Utilize product documentation as well as received training to support consumers across a wide assortment of products. Documentation of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes. Collaborate with other departments in the organization on the investigation and documentation of reported complaints.
REQUIREMENTS:
3+ years experience in customer service, in a call center environment Ability to incorporate technical knowledge, customer requirements, policy guidelines and situational information to resolve customer issues Outstanding listening and communication skills Demonstrated ability to successfully 'think on your feet' - to analyze information received and quickly process it to determine what would be the appropriate next step in terms of additional information needed, appropriate resolution, or referral as beyond scope Technical adaptability; should have the ability to learn new software, systems, etc. easily Flexible scheduling to accommodate for proper coverage to meet our customers' needs Gains personal satisfaction from helping others; possesses a strong customer focus
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
£36,000 - £40,000 + BenefitsAre you an experienced professional services industry support specialist keen to avoid the repetitive, long commute into London?In order to maintain and build on our client’s longstanding reputation for delivering service excellence to every one of their valued clients, a highly organised and experienced Executive Assistant, ideally with a professional services background, is required to join a growing wealth management practice specialising in providing strategic financial planning for private clients, trustees and corporate businesses. The successful EA will provide both effective support to the Practice Manager and a highly efficient, outward facing portfolio administration service to clients.Our client’s number one priority is to ensure the individuals and business they work with are in the best possible financial position for their long-term future. They help their clients to pursue their wealth management goals through face-to-face financial planning advice, astute investment management and by utilising their access to the Partnership of St. James’s Place Wealth Management. Applications are particularly encouraged from individuals with previous experience of the financial services sector and an understanding of associated practises and industry terminology.Key Responsibilities
Provide a comprehensive administrative support service, including diary management to the Practice Manager, Financial Advisors and the Senior Partners
Field telephone calls and handle all enquiries in a professional and courteous manner – ensuring all messages are efficiently passed to the relevant team member, resolving queries where possible
Manage all incoming and outgoing post in a confidential manner
Manage team diaries and calendars for internal and external meetings, allowing for travel times between meetings etc.
Regularly maintain and update client databases
Work alongside the Practice Manager to ensure the effective management of general office, facilities
Assist in all business-related tasks e.g. financial illustrations ensuring accurate completion and within regulatory deadlines
Providing portfolio analytics and generating review packs
Provide support in the research and data gathering required to review and assess clients’ existing pensions and investment arrangements
Assist in the preparation of client files for review meetings
Skills & Experience
Previous successful experience as a Personal Assistant or Executive Assistant, ideally in the financial services industry
CRM proficiency
Exceptional organisational, administrative and prioritisation skills
High levels of integrity. Must be discreet and trustworthy
Possess strong communication and interpersonal skills with the ability to liaise with colleagues at all levels within the business
Proficient using all MS Office programs such as Outlook, PowerPoint & Teams
Organised and pro-active with a clear and structured approach
Professional, polite and approachable
Ability to work at pace, without losing focus
This is a fantastic opportunity for an experienced Executive Assistant to join a dynamic, highly ambitious team with an impressive list of HNWI and celebrity clients. Genuine career development opportunities exist for the right candidate alongside a competitive salary based on experience and an attractive benefits package including up to 25 days holiday. Apply now!....Read more...
Are you an experienced Application Support Analyst or Systems Administrator? Do you have specific experience of supporting a property management application or Dynamics 365? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Application Support Analyst to add their expertise a team of application support specialists for a social enterprise offering you the opportunity to make a difference and take responsibility as part of modern environment championing continual improvement. The purpose of the role will be to provide application support, development, and maintenance, including help desk support, handling telephone queries & desk side support. You will be positive and customer satisfaction driven in the provision of help desk services over ticket and call, measuring quality, resolutions, and timing. You will also be involved in ad hoc project work, the investigation & root cause analysis of underlying system issues, as well as helping with systems configuration, data conversion and testing where necessary. Must Have
Experience providing at least second line support/systems administration on software applications.
Incident and problems management.
Experience of supporting Microsoft Dynamics 365 or a property management application such as Civica Cx, NEC Housing, MRI Housing, Capita ONE/OPENHousing, Aareon QL, MIS ActiveH, or similar.
Office 365 applications
Experience working in an ITIL environment.
Nice to Have
SQL scripting or querying
SharePoint
Information/Application Security
ITIL v3 certification
Azure
As an individual you will be analytical with excellent critical thinking skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. The role is hybrid, predominantly home-based, with travel to the office in Manchester twice a week. Alongside a competitive salary you will receive a solid benefits package that includes excellent pension, leave entitlement, as well as training, and professional development opportunities. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
JOB DESCRIPTION
Job Title: Product Support Representative
Location: Kenosha, WI Distribution Center
Department: Customer Service
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Hybrid Schedule: Our hybrid work environment includes two (2) remote days/week.
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
JOB PURPOSE:
As our Product Support Representative, each challenge we encounter is a little different. You will be responsible for discussing product information with customers, as well as assess customer complaints and determine causes.
RESPONSIBILITIES:
Communicate with customers by telephone, email, chat or social media channels to provide information about proper selection of products and their use, and to help resolve consumer complaints. Utilize product documentation as well as received training to support consumers across a wide assortment of products. Documentation of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes. Collaborate with other departments in the organization on the investigation and documentation of reported complaints.
REQUIREMENTS:
3+ years experience in customer service, in a call center environment Ability to incorporate technical knowledge, customer requirements, policy guidelines and situational information to resolve customer issues Outstanding listening and communication skills Demonstrated ability to successfully 'think on your feet' - to analyze information received and quickly process it to determine what would be the appropriate next step in terms of additional information needed, appropriate resolution, or referral as beyond scope Technical adaptability; should have the ability to learn new software, systems, etc. easily Flexible scheduling to accommodate for proper coverage to meet our customers' needs Gains personal satisfaction from helping others; possesses a strong customer focus
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
Service Care Solutions have an exciting Permanent opportunity for an experienced Plant Mechanic to join a client working out of their workshop located in Rugby, Warwickshire.In the role of Plant Mechanic, you will be responsible for the provision of the company’s plant equipment.The main duties of this role is to be able to carry out machine plant diagnostics, servicing and repairs to construction Equipment to the highest standard. This role requires someone with a wide range of relevant experience in the maintenance and overhaul of contractor’s plant, of small and heavy plant ideally a C&G / N.V.Q. / B. TECH or equivalent, in a mechanical discipline.Responsible for the provision of the plant equipment, you will need to promote and present a professional image and offer service solutions to other departments and frequently liaise with the Fleet & Plant management team.Duties will include:
Build strong and positive relationships with all departments and teams
Feedback any important information to Fleet & Plant management
To promote Fleet & Plant in a professional manner
To react to any needs quickly, effectively and efficiently
To carry out repairs to the highest standard to provide a ” First Time Fix”
Possess excellent laptop computer technical diagnostics skills
Continually look to develop yourself through Courses and other Medias when available
Service and maintain Equipment to the Manufactures specifications
Operate mobile plant when required to ensure operation
Maintain and improve Fleet & Plant section profile
Present a professional image at all times
Carry out all work practices in line with company health and safety policy
Keep garage and workshops in a safe and tidy condition
Maintain detailed spare parts inventory
Contribute to overall success of operations through teamwork and good communication within Fleet & Plant
Any other duties as deemed necessary to fulfil the role
Assist with other duties as directed by line management
Essential:
To communicate efficiently and express your ideas clearly and confidently at all levels verbally, in print and via the telephone
Teamwork, ability to work confidently within a group and on own initiative
Time Management, ability to manage time effectively, prioritising tasks and working to deadlines
Drive and determination to get things done, make things happen and continually looking for better ways of doing things
Analysing and Investigating, ability to gather information systematically to establish facts and principles for problem solving
Flexibility, ability to adapt successfully to changing situations and environments
Initiative and Self-Motivation, ability to act on initiative, identify opportunities and be proactive in putting forward ideas & solutions
A relevant qualification in plant maintenance and repair C&G / N.V.Q. / B. TECH or equivalent, in a mechanical discipline Personal Attributes:
Capable of delivering results under pressure and to strict deadlines
Quality focused
If you would like more information on this role and interested in applying, please forward your CV to prakash.panchani@servicecare.org.uk or call 01772 208967.....Read more...
Tudor Employment are recruiting a Customer Relations Specialist for our client based in Cannock.This is a full-time temporary position.Are you the right person for this role? Key attributes of the Customer Relations Specialist are:
Self motivationWork under your own initiative and as part of a teamUnderstand the need for processResilientTelephone sales experiencePrior utilisation of a CRMProven experience in objection handlingContractual NegotiationsWaste industry knowledgeExperience with IT/ CRM systems
Have GCSE’s in English/Maths (or equivalent) at Grade C or aboveWhat will I be doing? Key duties of the Customer Relations Specialist will include:
Work with the Customer Experience Advisors to ensure all aspects of customer contacts are accurately captured and cases created and processed in a timely mannerEnsure that all customer activity/communication is logged in Sales force to provide visibility to other stakeholders Regularly communicate with the Operational Teams to keep them informed of customer relationship activities (and root cause analysis) associated with their DepotsEnsure all stakeholders are fully briefed regarding all associated customer relationship strategiesUnderstanding fully the reason for the customer’s call and their concerns and creating actions to ensure that all TTT risk is minimised and the customer is retainedTo nurture and repair relationships with existing customers potentially looking to leaveRepresent the best interests of the company and promote the value of our strategic objectives and purposeRespond appropriately to all Sales force cases and customer communications in a timely manner achieving the corporate KPI’s setRecognising the internal customers and ensuring efficient communicate with a customer centric ethosPrepare and issue quotations, contracts and all service related enquiriesFollow up with customers through the SCR process to ensure their continued customer satisfaction going forwardTo proactively influence customer service measures including NPS, Trustpilot and all social media outletsTo incorporate any reasonable practicable duties to achieve an excellent customer experience
What are the hours of work?This is a full-time vacancy, working Monday-Friday 8AM-5PM.What is the rate of pay?£11.69 per hour.How do I apply?In order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1020 or 1004 or submit your CV to commercial@tudoremployment.co.uk, quoting ref TEAVEOCSS/18Applicants can also register online by clicking the link – https://tinyurl.com/ONLINECOMTEMP1For information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
An exciting new job opportunity has arisen for a committed General Practitioner to work in an exceptional care centre based in the Purfleet, Essex area. You will be working for one of UK’s leading health care providers
This service is committed to providing patients with a full general practice service and access to a range of health professionals. They offer a range of health services and information as well as advice and treatment for a range of illnesses and minor injuries
**You will be a GMC registered General Practitioner as well as having experience working within Primary Care**
As a General Practitioner your key responsibilities include:
Maintaining the highest clinical standards at all times and in accordance with accepted good medical practice and the various clinical policies of the practice/centre.
In accordance with the practice timetable as agreed, the post-holder will make him/herself available to undertake a variety of duties as expected from a GP including surgery consultations, telephone (or other) consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other healthcare workers
Assessing the healthcare needs of patients with undifferentiated and undiagnosed problems
Screening patients for disease risk factors and early signs of illness
In consultation with patients and in line with evidence-based best clinical practice developing treatment and any associated care plans
Providing counselling and health education
Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
The following skills and experience would be preferred and beneficial for the role:
Experience in working in a practice environment
Proactive member of the team
Hold current medical indemnity from a recognised medical defence organisation
Excellent command of the English Language – both verbal and written
Understand the importance of evidence based practice and clinical effectiveness
The successful Salaried General Practitioner will receive an excellent salary of £100,000 - £110,000 per annum DOE. We currently have permanent vacancies for both Full Time and Part Time roles available. In return for your hard work and commitment you will receive the following generous benefits:
Pension
Support with Clinical Training
Access to Learning and Development to further support your progression
Workshops and ELearning to support your courses for your development
40% off Trains
Products such as holidays
Access to central online health and lifestyle platform
Flexible working patterns to support your work/life balance
Reference ID: 4051
To apply for this fantastic job role, please call on 01216380567 or send your CV ....Read more...
£25,000 + Benefits
Due to substantial sustained financial success, a highly organised, multi-tasker with an understanding of office and sales processes, is required to provide a broad ranging, client focused sales and office support and coordination service to a fast growing, highly regarded business in the financial services sector.This office-based role provides vital support to the sales team allowing them to manage and close a greater volume of enquiries and orders. Delivering full office support and sales order processing, the successful applicant will have previous experience in a similar wide-ranging sales support role with the ability to provide a high-level administrative sales support function. A genuinely customer focussed attitude and strong MS Office skills are essential in order to maintain our client’s reputation for service excellence.Key Responsibilities
Database management
Submitting client finance applications to lenders
Communicating lender decisions with sales staff and clients
Liaising with manager to identify alternative proposals where required
Speaking to suppliers for invoices
Producing finance documents & sending to clients
Working with the director to plan and implement marketing materials
Diary management & booking meetings for the Director
General office admin
Answering inbound telephone calls
Key Skills & Experience
Previous sales or general office administration experience
Highly organised with attention to detail
Excellent written and verbal communication skills with the ability to prioritise and organise
Positive, pro-active and flexible approach
Well presented and customer focussed
Excellent level of attention to detail and accuracy
Desire to excel and develop within the role and the company
This is a fantastic opportunity for a dynamic, highly organised Sales Office Administrator to join a highly successful and well-established organisation at a time of exciting, sustained growth. A negotiable salary based on experience is on offer in addition to an attractive benefits package. Apply now!....Read more...
My client is currently seeking a talented Credit Hire Litigator to join their dynamic team based in Liverpool.
As part of their ongoing expansion within the Credit Hire sector, they are seeking experienced Litigation Solicitors / Fee Earners to handle a diverse range of Credit Hire claims. The successful candidate will manage a caseload of litigated fast track and multi-track credit hire cases under supervision, encompassing both liability admitted and disputed cases.
Compliance with court directions, internal instructions, and regular updates to the credit hire company are essential components of this role. Additionally, building and maintaining positive relationships with hire companies, working effectively within our team, and demonstrating proficiency in managing cases from commencement to trial are key responsibilities.
Responsibilities:
- Manage a caseload of litigated fast track and multi-track credit hire cases.
- Handle a mixture of liability admitted and disputed cases.
- Ensure compliance with court directions and internal instructions.
- Provide regular updates to credit hire companies.
- Build and maintain positive relationships with hire companies.
- Work effectively within the existing team.
- Manage cases from proceedings commencement to trial.
- Utilize case management and diary systems effectively.
- Negotiate and settle cases to achieve the best outcomes.
About You:
- Essential previous experience in Credit Hire.
- Comfortable handling a full caseload of RTA claims to conclusion.
- Full understanding of the PI process, including costs.
- Previous use of Proclaim software is advantageous.
- Excellent knowledge of case law relevant to Credit Hire, as well as the MOJ protocol, pre-action protocol for Personal Injury claims, and the CPR.
- Understanding and experience of key KPIs such as settlements, billing, and case duration.
- Committed, organized, and dedicated with the ability to thrive under pressure.
- Capable of managing own workload while maintaining high standards of work.
- Proficient in handling infant approvals.
- Self-motivated and capable of working independently and as part of a team.
- Target-driven with a commitment to exceptional client care.
- Excellent telephone manner and communication skills.
If you are looking for a new challenge and an opportunity to work for a leading firm that truly value their employees development, please forward an up-to-date copy of your CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 for an informal discussion.
Additionally, refer a friend or colleague to us and receive £500 in vouchers if we assist them in securing a new career. Terms apply.
Clayton Legal recruits for law firms and In House departments across the UK. Based in the North West, our pedigree and service levels give those looking to move in the legal market, and law firms looking to recruit a refreshingly different recruitment experience.
You will work with experienced professionals, dedicated to your success. Take a look at our web site www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies.....Read more...
2nd Line Desktop Support Engineer – Birmingham City Centre
We are currently recruiting for a 2nd line Support engineer to provide support for complex technology solutions across the IT, Technology, Cloud Services, Networks & Secure Business Applications portfolio of services provided to a large in-house customer base.
If you have experience in the management, administration, support, monitoring, trouble shooting, installation, configuration, deployment, rollout & integration of various IT & Network services, with advanced Microsoft, Windows Server, O365, M365, SCCM, Exchange, Active Directory & Virtualisation tools such as Citrix, Xenapp, VMware, vSphere, HyperV etc. I'm keen to hear from you.
Location: Hybrid working (3 days office, 2 home) and travel when required..
Salary: £30k - £35k Dep on Exp + Bens
Environment: Multiple Office Support, 2nd line Support, MS Sharepoint, Project work, Microsoft Exchange, O365, M365, Windows Server 2019, Virtualisation, Citrix, VMware, Hyper V, Windows Desktop to v10, SCCM, Ticketing Systems, IP Telephony, Cisco/Mitel, Routers, Switches, Wifi.
Job Overview
My client a large end user in the commercial property industry is seeking a 2nd Line Lan network engineer to join their busy in house Infrastructure and Support Team.
The successful candidate will become part of a team of 6 supporting the company in all aspects of technology. This will include 2nd line duties on their every growing and changing network. Being able to adapt from basic telephone support right up to assisting in major projects, such as office moves and changes.
The company have an extremely diverse setup including 3 datacenters and over 30 offices UK and Ireland based. This role is to primarily covering the Birmingham office with travel to other offices when required. The company have many different systems and applications and work extremely closely with the Security and Business Applications teams.
Responsibilities
• To assist in ensuring all our systems are fully functional.
• Providing support for 30+ offices and approximately 1000 staff.
• Working from logged tickets on their Service Desk system to provide remote support to resolve user issues and working on major projects and deployments.
• Respond to escalated incidents
• Troubleshooting & fault diagnosis
• Investigate, isolate & resolve complex issues
• Root cause analysis
• Maintain SLA & KPI objectives
Qualifications
We are looking for someone with at least 3 years’ experience in Technical 2nd line Support Services. Able to work as part of a team but also equally happy to be in the field on their own. Ideal candidate will have experience with some of the following systems:
• Exchange, O365, M365.
• Sharepoint
• Microsoft Windows server to version 2019.
• Virtualisation – Citrix, Xenapp, VMware, vSphere, HyperV
• Windows desktops up to version 10. SCCM or other deployment tools.
• Remote access tools, such as Bomgar/ScreenConnect etc.
• Helpdesk ticketing systems.
• IP telephony, Mitel / Cisco.
• A good understanding of wide area networks, routers, switches, WiFi access points etc.
Be able to travel when required to other offices.
Be confident, outgoing, flexible and professional. With the ability to handle pressure.
Apply now for full details!
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Job Description:
Core – Asset have an exciting new role for a Pension Administrator to join a leading investment firm in Edinburgh. This is a varied position and some of the key responsibilities include carrying out and verifying all types of benefit calculations and procedures for scheme members.
This is a fantastic permanent opportunity for someone with pensions experience to join an established organisation. Previous Defined Benefits pensions experience is essential.
Our client offers hybrid working and you can work from home 3 days a week.
Essential Skills/Experience:
Experience in using pensions administration computer software and ICT packages (Microsoft, email, word).
Knowledge and experience of LGPS Regulations and other related legislation.
Customer focused and team player.
Proven administration skills, with the ability to handle high volumes of work efficiently and with minimal error.
Strong numeracy skills are essential.
Core Responsibilities:
Carry out and verify all types of benefit calculations and procedures for scheme members, their dependents and action scheme employer requests.
Maintain confidentiality and security of pension records and ensure procedures are adhered to and kept up to date.
Provide members with clear, concise, and accurate information by telephone and written correspondence, maintaining high levels of customer service.
Check benefit calculations and associated communications completed by trainees and peers and provide day-to day technical advice and support.
Participate in service improvement projects when appropriate.
Assist with annual allowance and disclosure exercises and other ad-hoc requests.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 15598
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Conference Sales CoordinatorUp to £33,000 a year, inclusive of London Weighting Allowance at £3,072 a year subject to experience Full-time, 37.5 hours a week, Monday to Friday, between 8 a.m. and 6 p.m. (Flexible according to business needs) with an hour for lunch.The Foundry, London, SE11 5RR
The Post The Conference Sales Coordinator plays a vital role in bringing in new and current organisations to use the conference facilities at The Foundry. The role centres around selling meeting and conference space by telephone, email or face-to-face. 40% of the working hours will be spent on sales and marketing with the remainder on providing administrative support as detailed below.
Sales and Marketing• Gathering market and customer information• Contacting potential customers to arrange meetings for new business • Maintaining and developing relationships with existing customers in person and via telephone calls and emails• Listening to customer requirements and presenting appropriately to make a sale • Responding promptly to incoming email and phone enquiries• Keeping clear records of all enquiries both for reporting and analysis purposes, and to enable follow-up contact• Negotiating the terms and conditions of a sale, making accurate, rapid cost calculations and providing customers with quotations• Advising on special promotions• Recording sales and entering into the bookings system• Feeding future sales trends back to The Foundry• Supporting the production of publicity materials, printed and digital• Assisting with digital media campaigns to raise the profile of the conference and meeting spaces. Check the Social media folder for permissions and upcoming events that need to be added on the website and on Twitter• Representing The Foundry at exhibitions and events• In conjunction with the regional manager, develop marketing plan and monitor targets. • Create and circulate newsletter
Bookings Administration• Administrating the bookings for meetings and conference rooms, catering and technical equipment• Managing booking enquiries through phone calls and emails, including web-generated enquiries. • Responding promptly to enquiries, and advising clients on bookings, including providing quotes• Setting up new clients on the Booking System, creating new accounts and maintaining up-to-date client information• Create invoices and credit notes. Keep accurate records of cancellations and additional services. • Providing Booking acknowledgements for the clients• Catering to the individual needs of the conference users, including specific equipment and disabled access requirements• Filing and maintaining a logical system for cross-reference and easy access both on the computer and hard copy• Liaising with Reception, Facilities and Catering staff for conference requirements• Liaising with accountancy staff with regard to room bookings• Managing equipment hire, and ordering extra equipment where required• Assisting with room setups, PA and AV requirements for conferences and meetings when extra assistance is needed• Providing information/documentation for some clients when required, for SJHR Centre to be set up as a ‘new supplier’ on the client's system, to enable all future payments to be made.
Staff Management• Line management of the building’s receptionists, supervise, motivate and monitor the performance of these staff, including regular supervision meetings, managing sick days and holidays.• Manage staff cover for evening and weekend events, A/L and sick leave• Manage zero hours Reception staff, arrange training and induction • Manage payroll/overtime for zero-hours staff, including zero-hour FSA
Other responsibilities include• Helping to establish and maintain excellent communication with tenant organisations• Covering for other members of the team when they are attending training, on holiday, etc, including cover for the Centre Manager• Dealing with emergencies when they arise• Attending regular Team and Tenant meetings, and taking minutes• Working to improve the company's social and environmental objectives• Other duties as required, in line with the role• Being a Fire Marshall and assisting with the fire alarm testing on occasion• Attending company-wide events such as the annual staff conference
Person Specification The individual we are looking for will need:• Previous experience in a similar role• Excellent sales skills • Have good negotiation skills • Good IT skills, particularly Microsoft Office software• Excellent communication skills and experience of communication with different groups of people• Excellent customer care skills• The ability to act quickly and effectively using their own initiative• To be a team player, as well as able to work alone• Good organisational skills and the ability to prioritise work, multi-task and remain flexible• To be trustworthy, personable and reliable• A commitment to provide a good service to our tenants• To maintain a professional standard of presentation and communication at all times• Administration experience, preferably with experience of minute taking• The ability to work under pressure and meet tight deadlines • A knowledge of marketing
We would also like you to be committed to social and environmental issues and have knowledge of the charity and voluntary sector. Previous experience using social media tools would be desirable.
Click ''Apply'' to be emailed information about how to complete your application.....Read more...
Conference Sales CoordinatorUp to £33,000 a year, inclusive of London Weighting Allowance at £3,072 a year subject to experience Full-time, 37.5 hours a week, Monday to Friday, between 8 a.m. and 6 p.m. (Flexible according to business needs) with an hour for lunch.The Foundry, London, SE11 5RR
The Post The Conference Sales Coordinator plays a vital role in bringing in new and current organisations to use the conference facilities at The Foundry. The role centres around selling meeting and conference space by telephone, email or face-to-face. 40% of the working hours will be spent on sales and marketing with the remainder on providing administrative support as detailed below.
Sales and Marketing• Gathering market and customer information• Contacting potential customers to arrange meetings for new business • Maintaining and developing relationships with existing customers in person and via telephone calls and emails• Listening to customer requirements and presenting appropriately to make a sale • Responding promptly to incoming email and phone enquiries• Keeping clear records of all enquiries both for reporting and analysis purposes, and to enable follow-up contact• Negotiating the terms and conditions of a sale, making accurate, rapid cost calculations and providing customers with quotations• Advising on special promotions• Recording sales and entering into the bookings system• Feeding future sales trends back to The Foundry• Supporting the production of publicity materials, printed and digital• Assisting with digital media campaigns to raise the profile of the conference and meeting spaces. Check the Social media folder for permissions and upcoming events that need to be added on the website and on Twitter• Representing The Foundry at exhibitions and events• In conjunction with the regional manager, develop marketing plan and monitor targets. • Create and circulate newsletter
Bookings Administration• Administrating the bookings for meetings and conference rooms, catering and technical equipment• Managing booking enquiries through phone calls and emails, including web-generated enquiries. • Responding promptly to enquiries, and advising clients on bookings, including providing quotes• Setting up new clients on the Booking System, creating new accounts and maintaining up-to-date client information• Create invoices and credit notes. Keep accurate records of cancellations and additional services. • Providing Booking acknowledgements for the clients• Catering to the individual needs of the conference users, including specific equipment and disabled access requirements• Filing and maintaining a logical system for cross-reference and easy access both on the computer and hard copy• Liaising with Reception, Facilities and Catering staff for conference requirements• Liaising with accountancy staff with regard to room bookings• Managing equipment hire, and ordering extra equipment where required• Assisting with room setups, PA and AV requirements for conferences and meetings when extra assistance is needed• Providing information/documentation for some clients when required, for SJHR Centre to be set up as a ‘new supplier’ on the client's system, to enable all future payments to be made.
Staff Management• Line management of the building’s receptionists, supervise, motivate and monitor the performance of these staff, including regular supervision meetings, managing sick days and holidays.• Manage staff cover for evening and weekend events, A/L and sick leave• Manage zero hours Reception staff, arrange training and induction • Manage payroll/overtime for zero-hours staff, including zero-hour FSA
Other responsibilities include• Helping to establish and maintain excellent communication with tenant organisations• Covering for other members of the team when they are attending training, on holiday, etc, including cover for the Centre Manager• Dealing with emergencies when they arise• Attending regular Team and Tenant meetings, and taking minutes• Working to improve the company's social and environmental objectives• Other duties as required, in line with the role• Being a Fire Marshall and assisting with the fire alarm testing on occasion• Attending company-wide events such as the annual staff conference
Person Specification The individual we are looking for will need:• Previous experience in a similar role• Excellent sales skills • Have good negotiation skills • Good IT skills, particularly Microsoft Office software• Excellent communication skills and experience of communication with different groups of people• Excellent customer care skills• The ability to act quickly and effectively using their own initiative• To be a team player, as well as able to work alone• Good organisational skills and the ability to prioritise work, multi-task and remain flexible• To be trustworthy, personable and reliable• A commitment to provide a good service to our tenants• To maintain a professional standard of presentation and communication at all times• Administration experience, preferably with experience of minute taking• The ability to work under pressure and meet tight deadlines • A knowledge of marketing
We would also like you to be committed to social and environmental issues and have knowledge of the charity and voluntary sector. Previous experience using social media tools would be desirable.
Click ''Apply'' to be emailed information about how to complete your application.....Read more...
