This position requires the Apprentice to undertake a range of reception, customer service focused and administrative duties including;
Answering the telephone
Transferring calls to relevant colleagues, taking messages for colleagues and relaying them
Supporting callers with initial basic enquiries
Greeting visitors to the office
Scanning, copying, faxing, and filing
Providing clerical and administrative back up for the administrative and legal teams
Franking mail
The Apprentice may be asked to make deliveries to the courts and chambers in addition to acting as a courier on other occasions. They will also be required to maintain office provisions making sure all of the required office materials are available for the effective running of the business. Other general ad hoc duties such as making refreshments for staff and visitors will also be required.Training:
Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice.
The apprentice will spend 20% of their working hours in off the job activities and training.
On the job and off the job training will be delivered in the workplace.
Training Outcome:
For the right person, there is the opportunity to secure full-time, permanent employment and progress to higher level qualifications upon successful completion of the apprenticeship.
Employer Description:Carrington’s Solicitors are a committed and dedicated Legal Aid Practice driven to achieve positive results in every case. That commitment extends across all matters of Criminal Defence and Prison Law. Carrington’s are the largest provider of Prison Law advice in England and Wales. We are Members of the Association of Prison Lawyers and Howard League for Penal Reform.Working Hours :Monday - Friday, 9.00am -5.00pm, with 1 hour lunch per day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience,Strong timekeeping skills,Reliable,Listening Skills....Read more...
To provide a front of office service to parents, children, visitors and staff alike, assisting with office duties commensurate within the school environment
This will require using the school’s IT systems, answering phones as well as supporting the Senior Leadership Team
To ensure the school office is kept tidy, organised and in good order at all times
Reception duties, answering routine telephone and face to face enquiries and signing in visitorssystems i.e. Arbor, School Census, online payment systems
Routine financial administration such as collection of dinner monies/school trips and clubs
Providing information and advice in relation to Free School Meals
To ensure the school newsletter is completed and issued on time.
To ensure the hot meals ordering and payment system is administered successfully
Communication with parents and other services - letters, emails, text messaging service
General clerical tasks, such as filing and photocopying
Support the administration of all pupilrelated tasks including registers, absences
FSM, holiday requests and collate information in preparation for School Census return
Training:
Business Administrator Level 3 Apprenticeship Standard
18 months duration
Once a month visits and reviews - onsite
Training Outcome:
There may be the potential for full-time employment upon successful completion of the apprenticeship, for the right candidate
There will also be support given if the successful candidate wanted to progress onto University or gain a full time B.A role after completing the apprenticeship
Employer Description:At Hyde Park Schools, we offer our pupils and staff the opportunity to be creative, innovative, and adventurous in their approach to learning and teaching. We use approaches and strategies that value effort, perseverance, co-operation, collaboration, problem-solving and leadership skills within an inclusive, happy, and stimulating learning environment.
We place learning at the centre of our school. We aim to encourage children in their strengths, whilst supporting them to embrace new challenges.
Our school philosophy is to provide our children with the best possible all-round education in a safe caring and loving environment. We aim to create a culture where thinking and learning flourish. We hope to lay good foundations for future learning so that our children can become full and active members of society.
We also believe that a close and trusting relationship between home and school, working together at all times to promote the aims and ethos of the school, is important to the success of our pupils and the school.Working Hours :Monday - Friday, 08:30 - 16:00
Actual times to be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
We are looking for a business administration apprentice to join our existing busy team. We are looking for a professional, capable and motivated individual to provide proactive support to the Office Manager. This apprenticeship role is ideal for someone who enjoys being busy, has plenty of initiative, is confident and high energy.
MAIN DUTIES AND KEY RESPONSIBILITIES
To represent the company in a professional manner, and to understand and focus on the company’s vision.
To maintain Confidentiality at all times.
To develop and maintain effective recording of administrative processes, every call must be logged and details are crucial.
To be able to implement and maintain recording and reporting systems in line with company requirements.
To be able to prioritise and organise own workload effectively.
Responsible for ensuring effective communication with service stakeholders including but not limited to Care and Support workers.
Conduct as required one to one discussions with Care Workers highlighting any ongoing issues to management.
Professionally liaise with Family, Next of Kin, GP’s, Social Workers, Local Authority Commissioners, Care Quality Commission and other Health Professionals at all times.
To monitor and evaluate Care Workers as part of a routine approach to regular supervision, in response to particular concerns, or as directed otherwise.
To support Care Workers in their role through providing guidance where necessary.
To ensure that all care staff receive the necessary support, in a way that is culturally and ethnically sensitive and reflects their needs in relation to their age, gender, sexuality, social class, disability and / or religious belief.
To ensure all relevant communication records are uploaded to Company Computer Software Programme and Care Hub.
Participate in a variety of quality monitoring methods, including postal and telephone surveys, evaluating staff and service user satisfaction.
Complete and monitor electronic MAR charts dashboard and take any action from findings. Report further to the relevant person.
Monitor and input relevant entries within our Company Computer Software and Care Hub, analyse for trends and where identified report to line manager.
To undertake duties appropriate to the scope of the position as maybe required from time to time.
Training:On-the-job training is delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and Mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 6 hours off-the-job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:Upon successful completion of the apprenticeship, there may be the opportunity to proceed to Social Care Management.Employer Description:Quality First and Foremost Care is an independent provider of Home (Domiciliary) Care to people living at home. Our passion and focus are providing high-quality person-centered care, treating all our Service Users with dignity and respect, and ensuring their safety, health and well-being.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental,Remain calm under pressure,Interpersonal skills....Read more...
The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.
The apprentice will undertake a range of administration tasks which support the services offered by Unic International.
To carry out supervised administrative work which supports the work of the department the apprentice is assigned to.
To develop competence using a variety of different IT packages to enter, edit and update information.
To Maintains records and files, handles confidential information in compliance with the organisation's procedures
To participate in monitoring and maintaining Outlook mailboxes.
To update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals where required.
To deliver excellent customer service to internal and external customers whether face-to-face, on the telephone, in writing or on digital platforms.
Answers questions from inside and outside of the organisation, representing the organisation or department.
To maintain and develop own knowledge and understanding, attending appropriate training and meetings, disseminating information across the team to and other relevant personnel.
Training:https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
This apprenticeship is based in the workplace, you might have to attend college for exams.Training Outcome:Potential opportunity for a permanent role within the company following successful completion of the apprenticeship.Employer Description:Unic International is an award-winning UK manufacturer of Spray Gun Cleaners, Solvent Recyclers, Can / Drum Crushers, Paper Compactors, Decorators Cleaners and Paint Can Washers. Founded in 1982 by Geoff Croft the company started in the Basford area of Nottingham and is now located at a purpose-built factory in Colwick, Nottingham.Working Hours :Monday – Friday
9-5 - ½ lunchSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
General duties including:
Assisting purchase ledger with input of invoices to the register
Assisting credit control with issuing payment plan agreements
Ordering stationery for the business
Opening and distributing incoming post to department managers
Preparing, printing, packing and franking mail for posting
Maintaining the accounts in house database, and dealing with telephone enquiries
Receiving and processing payments including cheque and card payments
Preparing documents for mail merge and printing
Postage calculation
Assisting month end bank reconciliation procedures
Keep respective files and computer records up to date
Maintaining Company and Operational Standards - including health and safety to ensure personal and client safety
Follow and comply with company policies and procedures and update knowledge as required
Take responsibility for personal development and adopt a proactive approach to learning and development
Contribute to the daily running and administration of an effective and efficient service or team
Maintain and further develop your own skills and knowledge
Training:Training will be Doncaster College live online.
You will undertake the Level 3 Business Administrator standard.
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
You will undertake Functional Skills for English and/or maths if needed.
You will undertake both on and off-the-job training by a team of industry qualified professionals to give you the best skills, knowledge and experience that will help you become a Business Administrator of the future! Training Outcome:Successful completion of the apprenticeship could lead to full-time employment for the right candidate.Employer Description:Inspired Property Management is an organisation within the wider Fexco Property Services Group which currently consists of 4 property management brands. We work with 8 out of the 10 top UK developers and we currently manage a portfolio of 90,000+ properties. Collectively, there are 12 regional offices across England & Wales supported by in-house teams which manage Admin & Finance, HR, H&S, Marketing & Communications and Legal & Compliance, so you’ll be joining a well-established and growing group.Working Hours :Monday - Friday, 9am - 5pm (30-minute lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
The role is based in one of our busy high street premises and involves lots of customer interaction and giving them advice on the products & services we specialise in. It is ideally suited to someone looking for a customer related career.
Duties:
The job involves interaction with customers visiting the premises with duties to include:
Dealing with customer enquiries mainly face to face but also via telephone and email
Ensuring excellent customer service is delivered during the enquiry process
Replenishing stock levels in the shop
Ensuring the shop is kept clean and tidy at all times so it is an inviting place for customers to visit
Resolving any customer complaints received or escalating the issue to the Manager
To assist customers with product information
Work with management to keep up-to-date product knowledge
There will be some occasions when you will be handling customer payments – full training will be given
Training:
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment.
For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
There is an opportunity that upon successful completion of the apprenticeship there could be a permanent position in the company
Employer Description:Cash Exchange are an established high street company specialising in cash loans, foreign exchange, retail sales through high street premises of products purchased from both individuals and other businesses.Working Hours :5 Days a week. 9.30am to 6.00pm. Shop is open Monday to Saturday so if working Saturday they will have a day off in the week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
Reception
· Answer the telephone in the prescribed manner
· Welcome all patients arriving at the practice
· Ensure that the appointment system is efficient and accurate
· Collect and record patient payments
Administration and finance
· Ensure that patient records are completed correctly before in a secure manner
· Complete and return relevant forms for NHS and private schemes within a specified timescale
· Encourage prompt payments and chase outstanding debts according to the practice policy
· Liaise with dental laboratories, supply companies and other organisations as required
· Send out patient recalls
· Compile day sheets
· Keep the office, reception area and waiting room clean and tidy
· Other duties as necessary for the efficient operation of the practice
· Undergo training as may be required to develop your skills and abilities
· Attend refresher and update training for medical emergencies and CPR Training:Day release to Doncaster College.Training Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.Employer Description:Doncaster Dental Centre is a well established practice. You will find a dedicated, well motivated team of Professionals who value the service we offer to our patients.Working Hours :Monday to Friday, shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Assisting stylists - learn first-hand from seasoned professionals.
Reception and answering telephone enquiries - be the welcoming face and voice of the salon.
Greeting customers - spread smiles and warmth to everyone who walks through the doors.
General salon duties -dive into the heartbeat of a bustling salon.
1 day a week Training in Kleeks Camden Academy
Training:
You will be training towards a Hair Professional Level 2 qualification, supported by Kleek Apprenticeships and the team at your home salon.
The level 2 qualification in hairdressing includes consultation, shampoo/condition and treating the hair, cutting hair using a range of techniques, style and finish and colouring and lightening hair.You do not need any formal qualifications to start the apprenticeship however you will need to have passed English and maths to complete it. Kleek Apprenticeships will help you gain these Functional Skills alongside the apprenticeship with our bespoke learning modules.
The programme is ideal for those with no experience in the industry and wanting a successful and exciting career in hairdressing.
Training Outcome:After you have completed your Hair Professional Level 2 you will be a fully qualified hair stylist and will be able to work independently within your salon.
You will be able to develop your skills further by advancing onto a Diploma in Advanced and Creative Hairdressing or choose any of the other apprenticeships available at Kleek Apprenticeships each of which will allow you to increase your knowledge, add to your skill set and become ever more valuable to your salon.Employer Description:At Tribe London we are passionate about creating beautiful hair. Inspired by our Italian heritage we offer a truly bespoke approach for hair as individual as you are. Our team is trained in the highest standards in all aspects of hair from cutting and colouring to styling for a personalised appointment tailored to you. We pride ourselves on offering a five-star client service in an intimate surrounding, the ultimate hairdressing experience that will leave you looking and feeling your best.Working Hours :Working times will be discussed with successful applicant.
40 hours a week hour a week.Skills: Communication skills,Team working,Creative,Initiative....Read more...
As part of our team, you will play a crucial role in managing the entire lifecycle of smartphones and tablets for our corporate customer base and for ensuring that we deliver world class support and service. Your mission will be to ensure the seamless deployment, support, retirement and recycling of these devices, working to tight timescales and with great attention to detail. You will also support customers with their technical issues, by providing over the phone support, including following trouble shooting steps, to diagnose technical issues.
We're seeking someone with a natural flair for all things technical, armed with strong problem-solving abilities, exceptional customer service skills, a professional and confident telephone manner, and an unwavering attention to detail. If you're eager to be part of a forward-thinking company that values innovation, growth and sustainability, this role is tailor-made for you!
What you will do:
Proactively manage mobile device orders on behalf of customers including shipping, sending letters, stock management and onward delivery to customers and end users
Configure and prepare devices and accessories in accordance with agreed specifications
Assist with the on-site distribution of devices where required (UK locations)
Monitor and maintain accurate inventories of customer device orders and stock levels
Assist with checking goods in
Test devices based on agreed specification
Recycle, Trade-In and data wipe mobile devices, in-line with agreed specifications
Accurately update customer inventory and service records
Provide technical support for end user mobile device queries including liaison with the end user and customer IT teams as required
Support provisioning and in-life management and technical support of mobile data networking services and routers
Complete regular learning and training to develop your skills and knowledge
Training:Digital Support Technician Level 3 Apprenticeship Standard:
The successful candidate will undertake a fifteen-month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification.
You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body.
This is a Level 3 qualification.Training Outcome:Any career progression routes will be discussed upon successful completion of the apprenticeshipEmployer Description:Formed in 2012, Utelize was founded by Matt Atkinson and Kevin Steed.
Matt and Kevin have worked in the telecoms industry since the 1990’s. Both within the industry in commercial analyst and billing management roles and as procurement & technology consultants working for large enterprise organisations. They have also been founders and investors in a range of telecoms related businesses.
As it became clear that mobile would become the primary way of working for the majority of business workers, Matt and Kevin decided to form Utelize. Their aim was to create a new type of service provider that would, in Kevin’s words, “actually care about its customers, does the right thing and continuously strives to deliver better services!”.
The business has grown since then and was recognised in 2015 as an Everline Future 50 company (highlighting future potential high growth technology businesses).
We were delighted to also be recognised in this year’s Financial Times List of Europe’s 1000 Fastest Growing Companies (2020).
In 2019, we successfully applied to become a cohort member in the technology accelerator BetaDen. Where we have been busy developing our new Simovate range of next generation mobile networking products for remote workers and other business applications, closely linked to the Worcestershire 5G Test bed, where innovative new 5G and IoT solutions are being tested and developed.
Today we support a varied and growing number of well known mid market and enterprise brands. These include HomeServe, Stagecoach and Mitsubishi Corporation as well a number of specialist partners including our strategic partners at Mobliciti; who trust us to deliver excellent value, objective and plain speaking advice and above all proactive service and support.
Working Hours :Monday- Friday
8:30am - 5:00pmSkills: Communication skills,Attention to detail,Organisation skills,IT skills,Initiative....Read more...
The range of duties is broad and varies depending on the post, but may include the following:
Taking in and handing out prescriptions dispensing prescriptions
Using computer systems to generate stock lists and labels
Helping to maintain stock levels
Ordering items for use within a department
Receiving, loading, unloading incoming goods from wholesalers, manufacturers and elsewhere
Delivering pharmaceuticals and other goods to sites within a pharmacy department, and wards/departments/clinical areas
Selling over the counter medicines
Answering queries on the supply and availability of medicines
Responding to telephone and face to face enquiries of a routine nature from patients and customers
Bringing any problems identified or queries raised to the attention of pharmacists or pharmacy technicians
Pre-packing, assembling and labelling medicines
Assisting with the manufacture of medicines
Preparing medicines 'aseptically' (preparing medicines in a very clean environment using special techniques)
Ensuring that health and safety requirements are met
Most common daily duties are as follows:
Scanning and labelling prescriptions
Bagging patient prescriptions
Stock replenishment
Stock rotation
Serving customers
General housekeeping
Training:
Level 2 Pharmacy Assistant Apprenticeship Standard qualification
How training will be delivered is to be confirmed
Training Outcome:
Full-time position may be available for the right candidate
The opportunity to progress onto your level 3 Pharmacy Technician apprenticeship may also be available
Employer Description:We are seeking to recruit a new member to join our dispensing team in our innovative small team of qualified professionals, as an Apprentice Pharmacy Assistant. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualification.Delivery of customer service Working week Shifts to be confirmed What will the apprentice be doing? Dispensing of medication to patients Over counter sales of non-prescription medication Check and monitor prescription slips Health & Safety Responsibility Observing COVID Restrictions and Guidelines Use of Patient Record Systems and use of smart card Data Entry relating to medication Labelling and Dispensing Accuracy and Attention to detail Numerate Working within a team environment Liaison with Doctors surgery and health professionalsWorking Hours :Hours and days to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
Provide a 1st line IT support through numerous channels of communication including email, telephone, internal requests and automated alerts
Troubleshooting issues and logging them in the company ticket system.
To ensure all support requests and incidents via any inbound channel are properly understood and recorded on Autotask.
Ensure the in-house operating systems are fully maintained in an accurate manner on all work received, updated or completed
Escalate relevant and more complex work to the 2nd Line Helpdesk Technicians
Undertake simple maintenance tasks for monitored systems
To proactively contact and chase customers until a resolution has been achieved or the issue is escalated.
Prepare Customer Hardware ready for use such as building/configuring customer pcs, servers or printers
Installing Software and building computers for customers.
Take on ad hoc project work as directed by the IT Helpdesk Manager
Training:Information communications technician Level 3 training:
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premises and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Training Outcome:On successful completion of your Apprenticeship, the company aim to offer you a full time Helpdesk Technician role with Salary Increase and a clear Career Progression and Training Plan to progress you over the years into expert areas and/or management level IT. Employer Description:Everything Tech are an award-winning Managed IT Service Provider. They help Companies of all sizes do amazing things with Technology. They support over 4500 users across nearly every industry all over the Country and are a Microsoft Gold Partner specialising in Microsoft’s Modern Workplace shift in transforming businesses IT.
Based in the heart of Manchester City Centre.
The company are in some of the Trendiest & Modern Offices in Manchester.Working Hours :All details will be confirmed at interviewSkills: Communication skills,IT skills,Team working,Non judgemental....Read more...
The Finance Administrator Apprentice will work closely with the accountants. You will use a range of software - (full training will be provided), Microsoft Office and a company email account - to help maintain accurate business and financial records and consistent administration processes throughout the business.
Duties and responsibilities will include but are not restricted to:
General reception duties, including:
Answering incoming calls, receiving deliveries, and greeting visitors
Liaising with clients and HMRC via telephone, email, and letter
Administration of client records
Assisting in accounts preparation
Administration of sales ledger
Ensuring that the policies of the company are observed, and that good practice is encouraged, particularly in the areas of health & safety, equal opportunities, and confidentiality
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives
Training:Level 2 Accounts / Finance Assistant Apprenticeship Standard, which includes:
Level 2 AAT Foundation Certificate in Accounting
Level 1/2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Training Outcome:
Great prospects for progression to a full-time position for the right candidate
After successful completion of your apprenticeship, we will continue to fund your training as you work towards becoming ACCA or CTA qualified
Employer Description:At Vandys Accounting Ltd, we pride ourselves on delivering a highly personalised and professional service, designed to meet the unique needs of each client. Our team of skilled and experienced accountants offers a wide range of financial expertise, allowing us to guide you through complex financial decisions with confidence. Whether you’re a small business owner, a corporate client, or an individual, we are dedicated to provide accurate and reliable accounting solutions that empower you to make informed financial choices.
Our focus is on precision and integrity, ensuring that you have a trusted partner who understands the importance of your financial matters. At Vandys Accounting Ltd, we are committed to helping you navigate financial challenges and reach your goals with clarity and efficiency.Working Hours :Tuesday to Saturday, 10:00 - 17:00, with a 30min paid lunch break. 1 day per week is dedicated to completing your apprenticeship training.Skills: IT skills,Attention to detail,Organisation skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Good attendance record,Self Motivated....Read more...
The range of duties is broad and varies depending on the post, but may include the following:
Taking in and handing out prescriptions dispensing prescriptions
Using computer systems to generate stock lists and labels
Helping to maintain stock levels
Ordering items for use within a department
Receiving, loading, unloading incoming goods from wholesalers, manufacturers and elsewhere
Delivering pharmaceuticals and other goods to sites within a pharmacy department, and wards/departments/clinical areas
Selling over the counter medicines
Answering queries on the supply and availability of medicines
Responding to telephone and face to face enquiries of a routine nature from patients and customers
Bringing any problems identified or queries raised to the attention of pharmacists or pharmacy technicians
Pre-packing, assembling and labelling medicines
Assisting with the manufacture of medicines
Preparing medicines 'aseptically' (preparing medicines in a very clean environment using special techniques)
Ensuring that health and safety requirements are met
Most common daily duties are as follows:
Scanning and labelling prescriptions
Bagging patient prescriptions
Stock replenishment
Stock rotation
Serving customers
General housekeeping
Training:
Level 2 Pharmacy Assistant Apprenticeship Standard qualification
How training will be delivered is to be confirmed
Training Outcome:
Full-time position may be available for the right candidate
The opportunity to progress onto your level 3 Pharmacy Technician apprenticeship may also be available.
Employer Description:We are seeking to recruit a new member to join our dispensing team in our innovative small team of qualified professionals, as an Apprentice Pharmacy Assistant. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualification.Delivery of customer service Working week Shifts to be confirmed What will the apprentice be doing? Dispensing of medication to patients Over counter sales of non-prescription medication Check and monitor prescription slips Health & Safety Responsibility Observing COVID Restrictions and Guidelines Use of Patient Record Systems and use of smart card Data Entry relating to medication Labelling and Dispensing Accuracy and Attention to detail Numerate Working within a team environment Liaison with Doctors surgery and health professionalsWorking Hours :Shifts to be confirmed during interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
Facilities:
To assist the Facilities Administrator in ensuring that the building is maintained in line with all Health and Safety guidelines and legislation
Support the Facilities team to monitor and report mandatory Health & Safety compliance reports
To deal with enquiries from members of the public, visitors, contractors, students, staff and parents in a professional manner
To assist with the day-to-day management of contractors working within the building
To direct persons and contractors to places where they are required and to monitor their work, taking due regard of Teaching and Learning requirements
To ensure that all sub-contractors employed to carry out specialist tasks are working safely
Ensuring purchase orders are raised for planned works
Ensuring accurate records are kept of compliance documents in relation to contractors
Ensure all contractor attendance records are kept accurate and up to date
Support Facilities administrator with day to day management of contractors
Supporting the facilities administrator with quotes
Assisting facilities administrator monitoring of all scheduled site works
Ensuring compliance documents for contractors are updated in line with Trust policy
Planning school holiday repairs and maintenance schedules
Lettings:
To assist in ensuring that the premises are prepared for after school activities and weekend use
To assist in ensuring lettings are covered by adequate staff
To assist in reviewing letting requests
Maintaining accurate activity logs and updating the database
Training:
Level 3 Business Administrator Apprenticeship - Standard
Skills, Knowledge and Behaviours
Day release to attend New City College, Ardleigh Green campus, Hornchurch (RM11 2LL) or Hackney campus (N1 6HQ)
Training Outcome:
Possible full-time employment upon successful completion of the Apprenticeship, depending upon the needs of the school at that time
Employer Description:Beacon Multi-Academy Trust are an exceptional employer. We run schools our staff enjoy working in. Staff are well supported and they have access to great career development and they receive superb benefits.Working Hours :Monday - Friday, 9.00am - 4.30pm.Skills: Administrative skills,Experience of finance,Good IT skills,Able to use Excel,Excellent organisation skills,Good customer service skills,Must be tactful and calm,Accuracy in recording details,Must be reliable,Must be respectful,Willingness to learn,Understand confidentiality,Good team player,Able to use initiative,Have a flexible approach,Good written English,Have good telephone manner....Read more...
Under supervision provide all aspects of care for children including washing, changing and feeding
To assist with meeting the personal, social and emotional needs of individual children
To provide adult interaction with children in the nursery
To attend all training relevant to the role and deemed appropriate by the manager/training provider
To be aware of and abide by the nursery’s confidentiality policy and all other policies the manager deems appropriate
Support all staff and engage in a good staff team
Team work
Training:
Early Years Educator Apprenticeship Standard - Level 3 (completed over 18-months)
Functional Skills as required
The Childcare Company is an Ofsted ‘Grade 2 Good’ established leading National training provider delivering high quality apprenticeships in partnership with childcare employers to support the development and growth of our workforce
The Childcare Company is dedicated that each apprentice has the best possible learning journey, by providing training that develops the apprentice’s workplace skills, knowledge and personal development (behaviours), that will have a positive impact on them, in their workplace and in the wider society and most importantly sets a solid foundation to progress in their chosen career path
Training is delivered through blended learning
Supported by one our sector specialist tutors the tutor will deliver teaching sessions using a variety of methods including; face to face, Skype, virtual classroom, face time and telephone and additionally provide support and motivation
Working in partnership with the employer, apprentices will be provided with ‘on the job’ and ‘off the job’ training during their paid working hours
Training Outcome:
Career as an Early Years Practitioner, progressing to Room Leader, Deputy Manager
Employer Description:Here at Kangaroo Pouch we believe that every child matters and their individuality should be embraced and respected. We achieve our goals through valuing each and every person involved in a child's development; children, parents and staff. Every individual can make a positive contribution. All staff at Kangaroo Pouch follow our Pouch Values to ensure that children receive childcare of the highest quality. Our staff are Passionate about childcare and follow Outstanding practices, working in Unity with each other to deliver an exceptional service. Our staff take a Child-centred approach to care and learning and have High Expectations for both themselves and the children.Working Hours :Monday - Friday. Shifts to be agreed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Logical,Creative,Patience....Read more...
Under supervision provide all aspects of care for children including washing, changing and feeding
To assist with meeting the personal, social and emotional needs of individual children
To provide adult interaction with children in the nursery
To attend all training relevant to the role and deemed appropriate by the manager/training provider
To be aware of and abide by the nursery’s confidentiality policy and all other policies the manager deems appropriate
Support all staff and engage in a good staff team
Team work
Training:
Early Years Educator Apprenticeship Standard - Level 3 (completed over 18-months)
Functional Skills as required
The Childcare Company is an Ofsted ‘Grade 2 Good’ established leading National training provider delivering high quality apprenticeships in partnership with childcare employers to support the development and growth of our workforce
The Childcare Company is dedicated that each apprentice has the best possible learning journey, by providing training that develops the apprentice’s workplace skills, knowledge and personal development (behaviours), that will have a positive impact on them, in their workplace and in the wider society and most importantly sets a solid foundation to progress in their chosen career path
Training is delivered through blended learning
Supported by one our sector specialist tutors the tutor will deliver teaching sessions using a variety of methods including; face to face, Skype, virtual classroom, face time and telephone and additionally provide support and motivation
Working in partnership with the employer, apprentices will be provided with ‘on the job’ and ‘off the job’ training during their paid working hours
Training Outcome:
Career as an Early Years Practitioner, progressing to Room Leader, Deputy Manager
Employer Description:Here at Kangaroo Pouch we believe that every child matters and their individuality should be embraced and respected. We achieve our goals through valuing each and every person involved in a child's development; children, parents and staff. Every individual can make a positive contribution. All staff at Kangaroo Pouch follow our Pouch Values to ensure that children receive childcare of the highest quality. Our staff are Passionate about childcare and follow Outstanding practices, working in Unity with each other to deliver an exceptional service. Our staff take a Child-centred approach to care and learning and have High Expectations for both themselves and the children.Working Hours :Monday - Friday. Shifts to be agreed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Logical,Creative,Patience....Read more...
To provide a courteous and professional approach to customers and work providers, insurance companies and colleagues, whether that be face-to-face, on the telephone or written communication.
To ensure full compliance with all company policies, work provider agreements, repair specifications and current health and safety legislation at all time.
Arranging recoveries, collections and return of vehicles as and when required in an efficient and professional manner.
To work effectively as part of the company team to ensure industry leading standards of customer care and satisfaction.
Carry out company invoicing with accuracy and diligence, deal with any queries and inform the Office Manager of any problems or discrepancies.
Close down completed jobs and file away accordingly.
Preparing monthly statements for payment to the parts providers.
Ensure the banking is completed as required and accurate records kept.
Carrying out general duties, cleaning & hospitality to meet the needs of the business.
Communicate with customers to provide repair information and an indication of completion time
Comply with all safe working practices.
Ensure your work area is kept clean, tidy and filing kept up to date.
Strive to achieve a consistently high level of customer satisfaction.
Be aware of and strive to meet all deadlines and report any potential delays.
The completion of updating all communications to include Autoflow and portals to enhance communication and reduce complaints.
Be aware of current processes and suggest improvements to increase efficiency and customer service.
Support the development and implementation of any such strategies.
Planning/Organisation
Plan ahead to make the best possible use of time available, ensure all deadlines are met.
Keeping an efficient checking In and out of both customer and courtesy cars.
Ensuring Autoflow Management System information is up to date
Prioritising workload and making time to complete tasks.
Communication:
Maintain and develop professional and positive working relationships with colleagues, visitors and when appropriate, with suppliers and external representatives etc.
Provide advice, assistance and support to other team members.
Communicate progress against agreed objectives, personal concerns, feedback from any source or any problems/concern to the Office Manager.Where involved, ensure customers are welcomed and received courteously. Maintain and develop relationships with them by meeting and exceeding their expectations.
Strive constantly to improve standards of customer service.
Ensure dissatisfied customers are handled calmly and complaints resolved sensitively. Inform Office Manager of any complaints.
Ensure customer questions are answered clearly and without excessive jargon.
Policies/Practices
Adhere to all Health & Safety, environmental, work provider, approved repair and company policy procedures at all times, including the wearing of personal protective equipment if required.
Operate within the law and relevant codes at all times.
In addition to your primary duties, where these are within your prfessional capabilities, respond positively to requests to perfonn other work related tasks to facilitate the efficient operation ofthe business.
Engage with all customers and visitors promptly, professionally and courteously at all times.
Ensure all customer transactions and queries are handled promptly and efficiently.
Support and assist the Bodyshop Manager and Office Manager in achieving company objectives.
Ensure all customer data or information is handled securely. In particular - Paying particular attention to the GDPR.
Training:
You will complete a Customer Service Practitioner level 2 apprenticeship with Barking & Dagenham College.
Training Outcome:
Potential for future employment and progression.
Employer Description:Small friendly garage looking for an office assistantWorking Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Main duties will include:
Lettings/Transport:
Reporting to the Operations Manager, you will be responsible for maximising the School’s facilities by running an efficient lettings service for interested external parties.
Main responsibilities
· In conjunction with the Operations Manager and Pool Manager, manage all swimming lettings’ enquiries and respond accordingly.
· In conjunction with the Operations Manager and Site Supervisor, manage all corporate lettings’ enquiries in relation to staffing levels.
· Provide an administration service to ensure all new and repeat bookings are managed in accordance with compliance and health and safety requirements.
· Liaise with Marketing to promote external lettings on relevant social media platforms.
· Carry out risk assessments as and when required.
· Working with the Operations Manager, set and review annual pricing structures in accordance with external market.
· Seek new opportunities for lettings and follow up with any potential new customers.
· Provide an excellent professional level of customer service to all existing and potential new customers, ensure repeat bookings are maintained wherever possible. · Book and manage all internal sports related transport, ensuring keys are given out and returned promptly.
School Buses
Job purpose summaryReporting to the Financial Controller, you will be responsible for managing the administration around Kura (school bus app).
Main responsibilities· Respond to all parent bus enquiries throughout School bus email address.
· Send activation codes to parents and assist using the app where necessary.
· Look into Kura queries and any finance related matters concerning routine bus trips.
· Track passenger usage / bus arrival and departure times.
· Deal with any lost property queries and direct as appropriate.
· Be the point of contract for Acklams, parents and students concerning school buses.Training:The training will take place onsite at Hymers College with training from highly skilled members of staff and the Skill Coach visiting regularly delivering sessions.Training Outcome:On completion of the apprenticeship, for the right candidate there is a full time position or further learning progression available Employer Description:From Pre-School right through to Sixth Form, Hymers offers the very best in education, facilities, pastoral support and co-curricular opportunities for those aged 3 - 18.
As one school, on two sites, with one collective vision, at Hymers Hessle Mount and Hymers College we put our children at the centre of all that we do.
On both campuses, creative and dynamic teachers support pupils on their learning journey, inspiring them to become independent thinkers who are interested and engaged in the world around them.
Hymers also offers a supportive system of pastoral care with a strong tutorial system and House system. We recognise that the social and emotional development of pupils is of equal importance to their academic progress. As such, the co-curricular offering outside the classroom is second-to-none.Working Hours :Monday to Friday 8am - 4:30pmSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Presentation skills,Team working,Initiative,Telephone manner....Read more...
Main duties
General Administration/office support
· Answer and retrieve telephone calls/messages/emails and action as required for the Trust Central Office
· Open and distribute all incoming mail on a daily basis.
· Process general administration and letters
· Providing administration support to the CEO, COO and PA to the Executive Team as required
· Assist the PA to the Executive Team in administration duties
· Provide first aid cover in the event of the absence of First Aider (when qualified).
· Liaise with site staff regarding general queries and requests for assistance.
· Provide general administration support in other areas of the Central team during peak periods/ absences (HR, Finance, IT)
· Provide general administration support in Trust Academies during peak periods/ absences. (Woodkirk Academy, Westerton Primary Academy, East Ardsley Primary Academy, Blackgates Primary Academy, Hill Top Primary Academy)
Visitor Reception
· Provide reception services: answering telephone calls, receiving visitors, processing email correspondence and handling face to face enquiries.
· Adhere to sign in procedures for visitors and check DBS status of visitors/contractors and agency staff in line with legislative requirements.
· Process incoming and outgoing post, emails and deliveries.
Administration Duties
· Under the direction of the PA to the Executive Team, provide high quality administration support in relation to the following functions:
· Updating policy and procedural documentation
· Ensuring the Trust calendar and meetings invitations are up to date
· Managing document storage processes in SharePoint
· Producing meeting notes and minutes
· Checking and updating website and social media information
· Collation of information for use in reports from Central team and Academies (e.g. admissions tracking, complaints tracking etc)
· Support on implementation and roll out of Trust wide projects
· Supporting the COO to ensure up-to-date information on the Trust Management Information System (Arbor) and Compliance System (Every)
Special Conditions of Service
No smoking policy
General Responsibilities
· Attend and participate in staff meetings, training and briefings as appropriate
Be aware of, and comply with all Trust policies and procedures, in particular those relating to child protection, health, safety and security, confidentiality and data protection
Contribute to the overall ethos, work and aims of the school.Training:Level 3 Business Administrator Apprenticeship Standard, which includes:
Level 2 Functional Skills in maths and English (if required)End-Point Assessment (EPA)You will also develop the skills, knowledge and behaviours required to work within an office environmentThis apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skillsYou will be allocated a tutor who will provide you with personal support and assessment at pre-arranged timesAssessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussionTraining Outcome:Good prospects for progression to a full-time position for the right candidate dependant on funding.Employer Description:At Leodis Academies Trust we are committed to developing every young person‘s full learning potential through a wide variety of educational experiences in an environment that fosters positive relationships based on mutual respect.
Every Individual as Part of the Whole
Each of our Academies have their own identity and ethos that reflects their specific community and the needs of the young people within them. They are, however, all underpinned by a strong sense of purpose, order and control which in turn produces confident and enthusiastic young people who value education and the opportunities it affords them.
Building on Excellence Together
Not content with focusing on just academic excellence, we shape our young people into fully rounded individuals, ready to face the demands of a rapidly changing society. Each Academy provides a curriculum that extends beyond the classroom, valuing and providing enrichment opportunities for our young people to develop their talents and to find new skills and interests. We access a comprehensive range of support and development services, in-house and externally, to ensure barriers to learning are tackled and their impact on attainment is reduced to allow every young person to make significant progress. The Trust is committed to supporting all young people in our community from cradle to career.
Our positive outlook and excellent reputation enables us to attract and sustain high quality staff teams led by exceptional leaders. Our tireless focus on quality first teaching and personal development secures a safe, happy and high achieving learning environment for all our young people. We value every success and celebrate the achievements of all our young people through events, newsletters and our websites.
Looking Outwards to Strengthen Within
With collaboration at the heart of our work as a Trust, we are able to share practice, resources and philosophy through our subject networks that secure high quality teaching and learning across our schools.
Whilst we focus on working together across Leodis, we recognise that we cannot grow, develop and fulfil our vision for every young person without the strong partnerships we have in place beyond Leodis.
Central to this is our Leodis Support Service which extends the support we provide to children and their families. Through the relationship between home and school, strong communication and open, honest dialogue we know our young people well and can work together to meet their needs. Actively working with a number of strategic partners means Leodis is well placed to support new partners joining the Trust.Working Hours :Monday to Friday 37 hours per week. 52 weeks per year, shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Non judgemental,Patience....Read more...
Role responsibilities include:
Commissioning of IT equipment: Laptops, Workstations, Servers, Tablets and Mobile Devices
Coordinate and file build sheets are completed in full and signed-off
Provide Tier 1 IT support to Agile-TS customers in-line with the agreed SLA’s
Effective use of the telephone to receive incoming support-calls and outgoing to close-calls
Logging of Open Support Tickets using the company CRM system via the Helpdesk Manager
Ensure all support issues are logged and progressed in a timely manner (while supervised)
Escalate support calls to Tier 2 & 3 technical engineers
Build relationships with engineers to raise skill and knowledge levels to enable a self-help approach
On-Site Support:
Attending customer site to investigate and fix IT Support calls (while supervised)
Conduct effective and efficient housekeeping activities on the customer’s site (while supervised)
Training:
The apprentice will be working towards the Level 3 Information Communications Technician Apprenticeship Standard
College attendance will be at the Colchester Institute - Colchester Campus one day per week during term time
Training Outcome:Future potential prospects include:
1st Line IT Support Technician
2nd Line IT Engineer
Helpdesk Technician
Workshop/Commissioning Engineer
Employer Description:Agile Technical Solutions is an IT Consultancy and IT Support Company servicing the needs of our valued clients and customers. The company was founded in 2010 by MD_Nick Baines who, after working for a number of years in the IT industry formed a relationship and an understanding as to what it really takes to provide a premium IT service to businesses. The name Agile came from the idea that the Company could be flexible and able to adapt to the individual needs of our customers.
With this understanding came a vision and an ethos to find the right IT solutions for the right business reasons. We believe in investing time to get to understand our customers businesses in order to provide effective IT solutions both now and moving towards the future.
We aim to get the very best from current systems and use our knowledge of new and proven innovations to improve IT capability, business efficiency and security.Working Hours :Monday to Friday 08:30 - 17:30 with a one-hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Patience,Positive can do attitude,Enthusiastic,Keen to learn and engage,Reliable transport,A sense of humour....Read more...
The apprentice will undertake a range of administration tasks which support the services offered by Net Temps Limited. Perform data entry tasks accurately and efficiently, ensuring all candidate records (Address, contact details, bank details, NI Numbers etc) are up-to-date.
Accurately input of timesheets into our payroll software, using gained knowledge of individual client overtime rules.
Ensuring all workers are fully compliant prior to starting assignment through I.D checks/background checks/right to works etc.
Utilise Sage Payroll for basic payroll tasks and financial record-keeping.
Organise and maintain office documents, both electronic and paper-based, to ensure easy retrieval.
To develop competence using a variety of different IT packages to enter, edit and update information.
To Maintains records and files, handles confidential information in compliance with the organisation's procedures.
To participate in monitoring and maintaining Outlook mailboxes.
To update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals where required.
To deliver excellent customer service to internal and external customers whether face-to-face, on the telephone, in writing or on digital platforms.
Answers questions from inside and outside of the organisation, representing the organisation or department.
To maintain and develop own knowledge and understanding, attending appropriate training and meetings, disseminating information across the team to and other relevant personnel.
Training:
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
This apprenticeship is based in the workplace, you might have to attend college for exams
Training Outcome:
Potential opportunity for a permanent role within the company following successful completion of the apprenticeship.
Additional pay:
Performance bonusBenefits:
Additional leaveCasual dressCompany eventsCompany pensionFree parkingOn-site parkingEmployer Description:Established in 1998 Net Temps Ltd has built a solid reputation as a recruitment business that delivers quality workforce solutions to clients with Construction, Utility, Engineering and Manufacturing sectors. Our clients rely on us to find them the best available talent to ensure their projects and programmes of work are completed on time and within budget.
The business has ambitious growth and expansion plans following and is looking to double the size of the organisation over the next 3 years which will offer you an exciting opportunity to develop your career within an organisation the truly cares about its employees and their development.Working Hours :Monday - Friday, 8.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
1. Deal with customers in a pleasant and effective manner.
2. Work effectively within internal and external networks.
3. Contribute to the effective running of the area.
4. Work effectively as part of a team and contribute to the overall team.
5. Provide support for a range of work experience activities.
6. Use a range of office equipment, making the best use of all available technology.
7. Prepare documents and maintain records using the full range of Microsoft Office.
8. Maintain manual filing systems as appropriate.
9. Answer telephone/s, take accurate messages and forward in a timely manner.
10. To follow all College policies and procedures.
11. To be responsible for self-development in line with the College’s strategic aims.
To carry out any other duties which may arise which are commensurate with the post and the Conditions of Service. Training:Apprenticeship training will be based solely within Cheshire College South and West for this post. The successful applicant will be supported by an employer mentor and by a dedicated assessor. The assessor will support the apprentice in achieving all elements of the Apprenticeship Framework. Assessment will include observation, professional discussion and the creation of a portfolio of evidence. If the apprentice is required to achieve Functional Skills, they will also need to attend Functional Skills classes.Training Outcome:Completion of this apprenticeship may lead to other more senior administrative posts or a position within the Work Experience team in this college or elsewhere.Employer Description:Cheshire College - South & West is a dynamic, high quality and financially robust college, offering exciting opportunities for its 600 staff, 12,000 students and 1,800 Apprentices, who all have access to the contemporary environments at our modern campuses in Crewe, Ellesmere Port and Chester. The college is a key driver in the regeneration of the region, providing innovative approaches to teaching and vocational learning and an exceptional workplace. Staff will receive a range of benefits, proven by our commitment to the Investors in People standard.Working Hours :Monday to Thursday 8:30am to 5:00pm
Friday 8:30am to 4:30pm including a 1hr lunch break.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working....Read more...
As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work:
Managing creditor communications is the principal responsibility of a Creditor Liaison Advisor, advisors will interact directly with all creditors
Management of all inbound and outbound telephony activity and tasks
Daily activity will include:
Effectively managing all outbound calls out of the department, either taking the action to service and resolve the creditors enquiry or by setting a task and following up the action
Accurately updating debts managed under plans, inputting data received from creditors (letters, emails, spreadsheets, telephone conversations) ensuring the notes reflect the information obtained
Proactivity contacting creditors where required to ensure the best outcome is received for the consumer
Effectively questioning and challenging any declined offers, interest where not frozen, further collections activity, to ensure that the core product is being managed to a high quality and meets the consumers' expectations
Negotiating with the creditor to reach a fair outcome for the consumer
Notes should be clear and concise with any follow-up actions being completed accordingly ensure all follow-up work is completed where the consumer should be notified of any changes
Remaining positive, polite, and professional to preserve the ongoing image and integrity of the business
Building on creditor relations by professionalism and promoting in-house systems to create further efficiencies
Meeting all compliance requirements
Give correct and best advice following MPG processes and procedures along with all regulatory requirements
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Business Administrator Level 3 Apprenticeship Standard Off-the-job training will include the support of a fully qualified Total People Learning Coach.
Training will take place in the form of live, interactive webinars and an online system called Onefile will be used to complete all necessary assignments.
There will be a final examination. Employer Description:MoneyPlus Advice has been providing debt advice for over 25 years and has helped hundreds of thousands of people. As the largest commercial provider of regulated debt advice in the UK, our experience means your experience will always be a positive one.Working Hours :Monday to Friday - hours will be either 8.00am - 4.00pm or 9.00am - 5.00pmSkills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Non judgemental,Number skills,Organisation skills,Patience,Presentation skills,Problem solving skills,Team working....Read more...
Are you looking to develop a career in the professional side of the construction sector in Building Services with a market leader? Coles Grant & Jones promote employees who demonstrate talent, enthusiasm and commitment with responsibility, recognition and reward. This could be your opportunity to be part of our successful business. We offer a rewarding basic salary with benefits and truly excellent career prospects. If you have already completed a Level 3 Building services or a different relevant level 3 qualification, or have A Levels and want to embark upon a rewarding career in Construction and are looking to take the next step to become a qualified Building Services Manager working towards your level 4 in Building Services Engineering, then this role is definitely for you!
As Technical Apprentice you will attend the local College in Birmingham one day each week. Upon joining you will become part of our established team that have built up a reliable reputation within the industry. This role requires a candidate with LOTS of personal drive and ambition. It is a challenging yet highly rewarding role working within a professional team on a number of projects.
You will be assisting senior staff in the design of the schemes, using computers to undertake calculations and drawings (especially CAD), and completing paperwork on a daily basis.
The long term view is that you will eventually undertake the design of projects from start to finish. You must possess drive, ambition and enthusiasm for this role.
You will may deal with customers both face to face and on the telephone so you must possess good customer service skills and be professional at all times.
If you feel you have what it takes to fill this role then please apply now! Training:
You will be attending our Boardesley Green Campus one day a week for 3 years
9.00am - 5.00pm
Training Outcome:
A permanant position within the company
Employer Description:Coles Grant & Jones are based in Knowle Solihull, have been trading for 30 years and pride themselves on being a building services Design and Build Contractor which specialise in the healthcare, education and commercial construction sectors. With all Mechanical and Electrical works undertaken in house on project Values from 500k to £6MWorking Hours :37.5 hours a week Monday to Friday.
1 day per week at College for 3 years.
8.45am - 5.15pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
City Electrical Factors carry comprehensive Electrical stock and run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to provide a comprehensive, unrivalled service and attention to quality.
A major strength is our commitment to satisfy the demands of our customers with innovative, high quality and cost effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever-changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafes that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.
After full training responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Trade counter
Sales calls
Processing orders
Administration
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
Some occasional driving maybe required in company vans to drop off products to suppliers/customers
Training:Completing a Level 2 Trade Supplier Apprenticeship standard, consisting of:
Knowledge and competence qualification in trade supplier at Level 2
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer.
We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday 8.00am - 5.00pm - 40 hours (with 1 hour for lunch).Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
