This role will be working primarily under Complete Independence top support us as part of our Supported Living Contracts with Private individuals and Local Authorities.
The Inclusivity Group is recruiting a Health Care and Business Support Apprentice to support client relations and booking management across our group, primarily focusing on the provisions offered by Complete Communication & Complete Independence.
This is an exciting opportunity for someone passionate about supporting others, with excellent interpersonal and organisational skills, and who wants to utilise this within our group of companies and make a meaningful difference in people’s lives and every day of their work. As well as, going out and supporting our clients in the community and within their homes, we are looking for a candidate who is passionate about promoting independence, and encouraging independent personal care and hygiene.
We are looking for a full-time employee who is passionate about supporting individuals to be independent, proving tailored support to each client and is committed to supporting them in achieving their goals.
When not directly supporting clients, this role will also assist with the planning and organisation or support across our client group and act as a first point of contact, whilst being supported by our Client Relationship Managers and Registered Managers.
It is important that applicants are passionate about making a different in people’s lives, have an efficient telephone service and friendly manner to ensure customers consistently receive the high quality, caring and personal service we are known for.
Provide direct support to clients in their own homes and within the community, promoting independence, dignity, and choice.
Support clients with personal care, hygiene, and daily living tasks while respecting their privacy and preferences.
Assist clients with meal preparation, nutrition, and hydration needs.
Encourage and support clients to develop life skills, such as cooking, budgeting, using public transport, and managing household tasks.
Accompany clients to appointments, social activities, and community events to reduce isolation and promote wellbeing.
Engage clients in meaningful activities that enhance their confidence, independence, and quality of life.
Monitor clients’ health, wellbeing, and progress, reporting any concerns promptly to supervisors.
Support with medication mangemnt (under appropriate supervision and training).
Uphold safeguarding responsibilities by protecting vulnerable clients and following safeguarding policies and procedures.
Maintain accurate records and documentation in line with company policies and regulatory standards.
Communicate effectively with clients, families, and the wider care team, ensuring information is shared appropriately.
Provide emotional support and reassurance to clients and their families.
Promote equality, diversity, and inclusion in all aspects of care.
Contribute to risk assessments and ensure health and safety procedures are followed in clients’ homes and community settings.
Support community engagement activities, including attending events and representing the organisation in a professional manner.
Carry out general administrative duties, such as answering telephone calls, responding to emails, and passing on accurate messages.
Take part in training, supervision, and team meetings to enhance skills and knowledge.
Undertake other reasonable duties as requested by Team Leaders, Directors, or the CEO in line with the role.
Training:Training location: The apprentice will complete a combination of on-the-job training at their place of work and off-the-job training delivered by On Course South West.
Off-the-job training will take place at:
On Course South West.
Training frequency:
Off-the-job training will take place one day per week (typically during normal working hours).
This meets the requirement that at least 20% of the apprentice’s contracted hours are dedicated to off-the-job learning.
Regular progress reviews will be carried out every 8–12 weeks in partnership with the employer, training provider, and apprentice.
Training Outcome:We are looking for individuals who are looking to develop themselves within The Inclusivity Group, with potential future roles of Senior Support Worker, Team Leader and potential to progress to become a Registered Manager.
As our group contains a variety of companies, there is scope to move into alternate roles within an alternate company within the group.Employer Description:The Inclusivity Group is committed to providing inclusive, person-centred services that empower deaf, disabled, and elderly individuals to live fulfilling, independent lives. We place quality, innovation, and care at the heart of everything we do, creating a supportive environment for both our clients and our team.
Our group is made up of three distinct but complementary organisations: Complete Communication, Complete Independence, and Complete Training. Together, these businesses enable us to deliver a seamless, wrap-around service that supports people across communication, independent living, and lifelong learning.
Our journey began in 2019 with the founding of Complete Communication by two directors determined to raise standards of support. Despite launching during a global pandemic, the company quickly grew and expanded nationwide. In 2023, we proudly joined forces with Complete Independence and Complete Training to form The Inclusivity Group, strengthening our ability to offer holistic and accessible services.
Our vision is to empower people to engage, interact, and feel valued within society. Our mission is to ensure that everyone has the opportunity to be an equal and active member of their community.Working Hours :Monday - Friday, 09.00 - 17.00 -Expected- may require evening and weekend work on occasions.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Client Support Executive - OnboardingLocation: Hybrid – 2 days in our Wilmslow office, 3 from homeWorking Hours: Full-time
Citation is one of the UK’s leading providers of Health & Safety, HR, Employment Law and ISO services to businesses. But we’re far from average — our people bring their personalities to work, not just their policies!
It’s a great place to work because of the people we employ. Fun, professional, and supportive, we’re looking for likeminded individuals who bring passion and positivity to what they do. If our culture sounds like the right fit for you and you’re excited to be part of our success story, we’d love to hear from you.
The role: As we continue to grow and invest in service and technology, we’re recruiting a Client Support Executive to join our Onboarding team.
In this role, you’ll:• Provide exceptional telephone and online support to clients across the UK• Welcome new clients and deliver training on our platform• Make proactive touchpoints with clients throughout their contract • Ensure clients gain maximum value from their Citation service
About you: We’re looking for natural problem solvers who can take ownership of queries from start to finish, identifying needs and offering effective solutions.
Whatever your background, if you’re passionate about delivering outstanding customer service, we can teach you the rest. You’ll be someone who: • Engages confidently and professionally over the phone• Learns new systems quickly and uses information to support clients effectively• Puts the client first, making it your mission to understand their needs and exceed expectations
Here’s a taste of the perks we roll out for our extraordinary team members:
• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Ready to Apply? If you’re passionate about client support, love problem-solving, and want to work in a fun and supportive team, apply today and start your journey with Citation!....Read more...
Client Support Executive - OnboardingLocation: Hybrid – 2 days in our Wilmslow office, 3 from homeWorking Hours: Full-time
Citation is one of the UK’s leading providers of Health & Safety, HR, Employment Law and ISO services to businesses. But we’re far from average — our people bring their personalities to work, not just their policies!
It’s a great place to work because of the people we employ. Fun, professional, and supportive, we’re looking for likeminded individuals who bring passion and positivity to what they do. If our culture sounds like the right fit for you and you’re excited to be part of our success story, we’d love to hear from you.
The role: As we continue to grow and invest in service and technology, we’re recruiting a Client Support Executive to join our Onboarding team.
In this role, you’ll:• Provide exceptional telephone and online support to clients across the UK• Welcome new clients and deliver training on our platform• Make proactive touchpoints with clients throughout their contract • Ensure clients gain maximum value from their Citation service
About you: We’re looking for natural problem solvers who can take ownership of queries from start to finish, identifying needs and offering effective solutions.
Whatever your background, if you’re passionate about delivering outstanding customer service, we can teach you the rest. You’ll be someone who: • Engages confidently and professionally over the phone• Learns new systems quickly and uses information to support clients effectively• Puts the client first, making it your mission to understand their needs and exceed expectations
Here’s a taste of the perks we roll out for our extraordinary team members:
• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Ready to Apply? If you’re passionate about client support, love problem-solving, and want to work in a fun and supportive team, apply today and start your journey with Citation!....Read more...
Orthodontist Jobs in Sydney, NSW, Australia - South Sydney suburbs. High earning opportunity, Visa available, specialist orthodontic clinic, future partnership opportunity. ZEST Dental Recruitment working in partnership with an established orthodontic clinic is seeking to recruit an Orthodontist.
Full-time Specialist Orthodontist
Principal / Lead with view to partnership
Sydney, NSW
Excellent location - South Sydney suburbs
Specialist Orthodontic Clinic
High-earning opportunity with the possibility for partnership
Visa sponsorship available
Range of benefits and perks
Relocation allowance
High-specification clinic with cutting-edge technology
Optional mentorship programme
Team boasts extensive specialist training, ensuring the highest standard of care
Reference: DW6701
Working in partnership with this specialist orthodontic clinic, we are seeking a dedicated and talented orthodontist, who is looking for a rewarding position, in a superb environment and utilising the latest technology and techniques. The clinic provides a comprehensive range of treatments using advanced equipment and the latest Itero scanners. The in-house dental lab, staffed with a full-time technician, along with a fully dedicated and experienced team, ensures efficient and quality service.
Lifestyle and Location:
Beautiful Beaches: Enjoy stunning beaches and coastal walks along the Cronulla coastline.
Outdoor Activities: Engage in various outdoor activities like hiking, fishing, and surfing.
Family-Friendly Community: Experience a strong sense of community and family-friendly atmosphere.
Convenient Location: conveniently located within commuting distance to Sydney's CBD.
Candidates will be AHPRA registered or qualified from Australia, UK, Ireland, or Canada, or be registered or qualified in New Zealand or have undertaken the ADC examination to ensure automatic AHPRA registration. You will be a specialist orthodontist with the relevant skills and qualifications. For further information regarding this orthodontist position, confidential enquiries can be made by submitting your CV to ZEST Dental. All applications and enquiries will be treated in the strictest of confidence.Contact: Darran WalentaEmail: Telephone: UK: +44 114 238 1729 | AU: +61 730 534 271....Read more...
Opening up/locking-up of practice premises and maintaining security in accordance with Practice protocols
Maintaining and monitoring the practice appointments system
Processing requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
Processing and distributing incoming (and outgoing) mail
Taking messages and passing on information
Processing repeat prescriptions in accordance with practice guidelines
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Clearing and re-stock consulting rooms as required
Providing clerical assistance to practice staff as required from time to time, including word/data processing, photocopying and scanning
Ordering, re-ordering and monitoring of stationery and other supplies
Dealing with clinical waste
Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
Training:Business Administration Level 3 Apprenticeship Standard
Blended on/off the job training and location to be confirmed
Level 3 Units included in the programme include:
The organisation
Business fundamentals
Decision making
Project management
Managing performance
Training Outcome:
A permanent position within the organisation
Employer Description:We provide comprehensive NHS primary care services to help you manage your health and well-being.
Our aim is to provide a high quality, caring and personal health care service to our whole patient population by:
Putting our patients at the centre of what we do
Having a highly qualified and trained multi-professional integrated primary Healthcare Team
Offering our services in a safe, supportive and suitably equipped environment, using technological advances in healthcare systems for our patient’s benefit.Working Hours :Monday - Friday .
Shifts to be confirmed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
This role plays a crucial part of the day to day running of the business, working within a friendly team in Dunmow Essex.
Key Responsibilities:
To meet time sensitive deadlines and meet the expectations of colleagues
Planning & Organisation:
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines
Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace
Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment
Manages resources e.g. equipment, customer home files
Organises meetings and events, takes minutes during meetings and creates action logs as appropriate
Assisting with preparations for Training and Open Days
Provide office support to Registered Manager & the company Directors
HR:
Assisting with HR duties via the current HR system
General Office duties:
Dealing with Incoming Customers/Clients/Supplier enquiries via email and telephone, backing up all departmental incoming calls and enquiries as and when necessary
Training:Business Administrator Level 3.Training Outcome:The company is proud of its long-term employment history offering an Ideal opportunity for a candidate who is looking for long term employment beyond the term of an apprenticeship.Employer Description:Caremark Chelmsford & Uttlesford is a trusted domiciliary care provider based in Dunmow. Established over 16 years ago, we have been proudly supporting people to live independently in their own homes for more than a decade and a half.
We deliver personalised care and support 7 days a week, 365 days a year, and are proud to be a Tier 1 provider for Essex County Council, recognised for our high-quality, reliable, and compassionate care across the community.Working Hours :Standard working week is Monday to Friday 9:30am - 5.30pm with a 1-hour lunch break.
Annual Leave - Statutory holiday entitlement applies.
Hourly rate ranging from £7.55-£10ph, Depending on age and experience.Skills: Communication skills,Attention to detail,Organisation skills,Non judgemental,Patience,Conversant with Microsoft,Customer service experience,Time Keeping,Social Skills....Read more...
To ensure the appropriate and accurate administration is completed in respect to student admissions, enrolments and any other aspect of thestudent data records as directed by the College Services Manager / Team Leader.
To assist with the administration of registers and timetables as directed by the College Services Manager / Team Leader.
To assist with the organisation and administration of examinations as directed by the College Services Manager / Team Leader.
To assist with the operational duties of the College Reception as directed by the College Services Manager / Team Leader, including supporting with answering telephone calls, emails and queries into the College.
To assist with the administration of Learner Support Funds and Bursary’s, to include verification of claims, payments and receipts.
To assist with the issuing of petty cash and reconciliation of the petty cash control account. Checking and posting of cash receipts and completion of the banking.
To assist with the administration and minute taking if an independent record is required, such as meetings with students, parents /carers and disciplinaries.
To help with co-ordination of the pool College vehicles including maintaining a register of driving licences and the issue and return of vehicle keys.
To participate in and support College Enrolment Events, Community Days, Open Days and other associated activities. This will require flexibility in working hours to meet the business needs which may include working evenings and weekends as required.
To provide front-line customer service and contribute to the day to day running of the Open Learning Space to enable learners to utilise the resources and equipment effectively, (including technologies), within the study areas. Including managing student behavior as appropriate.
Training:
Monthly online college session.
Training Outcome:
Potential full time position.
Employer Description:EKC Folkestone College is responsive to local employer and stakeholder needs. We have more than 700 students each year accessing career relevant full-time programmes of study, part-time courses, or College-based learning as an Apprentice.Working Hours :Monday to Thursday, 8:30am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative....Read more...
The Role includes but is not limited to:
Administrative Support:
Provide day-to-day administrative support, including record maintenance, filing, and handling inquiries
Assist in the coordination of meetings and events
Document Management:
Manage and organise documents, ensuring accuracy and accessibility.
Archive and retrieve documents as needed.
Communication:
Facilitate communication within the organisation and with external parties.
Maintain a professional and courteous telephone manner.
Data Entry:
Accurately input and update information into databases and systems
Ensure data integrity and confidentiality
Office Support:
Support the smooth functioning of day-to-day office operations
Meetings and Scheduling:
Coordinate and schedule appointments and meetings
Prepare meeting agendas and take minutes when required
Correspondence:
Draft and proofread correspondence, reports, and other documents
Ensure timely and accurate dissemination of information
Undertake other duties as requested by your Line Manager
Training Outcome:Potential for a full time role on completion.
Employer Description:First Thought Care Services is a reputable family-run care company specialising in providing exceptional care and support for children and adults with additional needs and challenging behaviours. Our team of dedicated professionals possess extensive training in Team-Teach, enabling us to effectively manage complex scenarios that may pose challenges to others.
Our services are available to both families and local authorities. By supplying directly to families, we strive to ensure that each individual receives the specialised care they deserve in the comfort of their own home. Through our collaboration with local authorities, we extend our support to a wider network, ensuring that individuals across the community have access to the care they require.Working Hours :Monday to Friday.
Shifts to confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Experience in a similar role,Proficient in office software,Written communication skills,Ability to multitask,Prioritise tasks effectively,Professional,Friendly demeanour,Customer service skills,Proactive approach to work,Positive attitude....Read more...
The role is primarily office based and you would be expected to undertake all aspects of office administration, such as post opening, welcoming clients visiting our office and telephone answering
You will receive immediate in-office guidance on the basics of accounts preparation
You will prepare spreadsheets in support of client record review and analysis
You will accompany senior team members to client premises to gather and record data necessary to prepare accounts and undertake independent audits
You will spend time with department heads to learn about different service lines such as audit, management accounting, payroll and taxation services
Training:
Training will take place one day a week at college
Studying towards Level 2 qualification in AAT
Training Outcome:Progression on Level 3 AAT.Employer Description:Brewers Chartered Accountants has traded continuously for well over 100 years, always based in the Surrey Hills. As well as Chartered Accountants, we are registered auditors, with a particular specialism in the not-for-profit sector. We also offer strategic tax advice to both individuals and owner-managed businesses.
At Brewers, we’ve made it our mission to do right by our clients through enthusiasm, hard work and a love for what we do.
Our approach is not to tell clients what they can’t do, but to work with them to show them what they can. If a client has a problem, we’ll look at ways around it, finding a new angle or idea to view the issue differently. Making informed decisions is the cornerstone of any successful business, so if we can help them find those solutions, we will.
For years now, our friendly, open team has helped our clients reach their goals, find their passions, and own their finances, and our mission hasn’t ended yet.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Join Our Dynamic Customer Service Team! We’re looking for a confident, resilient, and empathetic Customer Service Representative to be the voice of our business. If you enjoy talking to people on the phone, can handle difficult conversations with professionalism, and take pride in solving problems, we’d love to hear from you.Evinox Residential is a leading specialist in energy metering, billing, and services for communal and district heating systems. Using our in-house billing platform, we look after hundreds of communal and district schemes for both private and social housing across the UK, issuing bills for tens of thousands of customers each year. We also support many more households via our pre-payment system. This is a customer-facing role where you will be the first point of contact for residents, mainly by phone, but also by email. You’ll be responsible for handling billing queries, resolving complaints, and explaining charges clearly and professionally. Many customers may be upset or frustrated when they call, so you’ll need to stay calm, stand your ground where necessary, and still show empathy and understanding. It’s a great opportunity for someone who thrives on communication, enjoys problem-solving, and wants to play a key role in delivering excellent customer service.Essential requirements:
Right to work in the UKValid driving licence and own carLiving within a 30-minute drive of Sevenoaks
What you’ll do:
Answer customer calls and emails promptly and professionallyHandle billing queries, payment plans, and refund requestsResolve complaints and de-escalate tense situationsSupport our debt management teamField technical queries to external partnersUpdate and maintain accurate customer recordsManage move-in/move-out queries for residentsRequest customer feedback and encourage online reviewsAssist with admin duties, including post and Welcome Packs for new tenantsEnsure GDPR and data privacy compliance
Must-have skills:
Strong telephone skills – confident, clear, and personableResilience under pressure – able to handle angry or upset customers without losing composureFirm but empathetic approach – balancing authority with care for vulnerable residentsProblem-solving mindset – able to explain bills and processes clearly, even to frustrated customersAttention to detail – accuracy in billing and data is essentialGood numeracy skills – confident working with figures, explaining bills, and helping customers understand their costs.Good organisation, diary management, and Microsoft Office skills (Excel & Word)Previous experience in a phone-based customer service role is strongly preferred
Location:
Based in Sevenoaks, with occasional travel to our Leatherhead office
Benefits Include:
£24,000-£28,000 Salary (Based on Skills and Experience)22 Days Holiday + Bank HolidaysCompany Bonus Scheme (after one year of employment)One day per week work-from-home optionFull training and ongoing development
How to Apply: If you’re looking to make a difference in a role where you’ll be valued, challenged, and supported, apply now and join our dedicated team. https://www.evinoxresidential.co.uk/....Read more...
This apprenticeship offers an exciting opportunity to gain hands-on experience in project coordination and project management within a creative, fast-paced manufacturing environment. The Apprentice Project Coordinator will work across departments - from sales and purchasing to production and logistics - to oversee projects from initial enquiry through to delivery, ensuring deadlines, budgets, and quality standards are met.
Key Responsibilities:
Customer Contact & Communication:
Act as a first point of contact for customers via email and telephone
Provide outstanding customer service, managing queries and keeping clients informed throughout the process
Project Coordination:
Prepare quotations and process orders accurately and efficiently
Coordinate between internal departments (design, purchasing, production, logistics) to ensure smooth project delivery
Monitor supplier and production deadlines to keep projects on track
Quality & Delivery Oversight:
Ensure that quality checks are completed before dispatch
Liaise with our dispatch department to ensure couriers and logistics providers can meet on-time deliveries
Occasionally attend site visits to meet customers, alongside our Team Leader or Management, understand project requirements, and oversee installation when needed
Administration & Reporting:
Maintain accurate project records, timelines, and updates
Support continuous improvement by identifying process efficiencies and sharing feedback with the team
Skills & Attributes:
We are looking for someone who is:
Ambitious & Driven - motivated to develop a career in project management and grow within the business
Customer-Focused - passionate about delivering outstanding service and building strong relationships
Organised & Detail-Oriented - able to manage multiple projects, deadlines, and priorities in a fast-paced environment
Adaptable & Agile - comfortable working with creative teams, responding quickly to changes, and problem-solving under pressure
Professional & Presentable - confident in face-to-face meetings and representing Chantelle Lighting on customer sites
Collaborative - able to work with colleagues across all departments to achieve common goals
What We Offer:
A structured apprenticeship programme with on-the-job training
Mentorship from experienced project managers and leaders
Experience working across the full project lifecycle - from design to production to delivery
Exposure to both office and shopfloor operations for a rounded understanding of the business
Opportunities to work with some of the UK’s leading hospitality brands
A supportive and friendly team environment where your development is a priority
Training:Associate Project Manager Level 4.
Training will take place at Burnley College one day per week. Training Outcome:This is a development role designed to build a foundation in customer service, commercial awareness, and operational excellence, providing a clear pathway to a career in project management.Employer Description:At Chantelle Lighting, we create bespoke decorative lighting for some of the UK’s most recognisable hospitality brands and prestigious independents. From Miller & Carter, Harvester and Toby Carvery to Gaucho, Village Hotels and boutique restaurants, our products bring interiors to life. Our team is passionate about quality, creativity, and delivering exceptional service — going above and beyond to ensure every project exceeds client expectations.Working Hours :Monday - Thursday 8:30am - 5pm
Friday - 8:30am - 3:45pmSkills: Communication skills,IT skills,Written skills,Willingness to learn,Take initiative....Read more...
My client is a well established Legal 500 law firm with a network of offices across the West Midlands. They are looking to recruit an experienced Conveyancing Legal Secretary/Paralegal to join their successful team based in their Banbury office.
The successful candidate will assist Fee Earners with a range of administrative tasks to support the Conveyancing process.
Your role will be :
- To provide a full administrative and secretarial service within the department to ensure that the work is carried out in an expeditious manner and to meet the standards required by the Company.
- To work in accordance with the Office Manual and to act at all times in an appropriate manner as an employee of a professional practice.
Key Responsibilities:
- Undertake document preparation, typing, administration and secretarial work, following dictations from fee-earners
- Scanning post and allocating to fee earners electronically
- Assist in maintaining client files
- Providing Conveyancing quotes if required
- To progress files through to post-completion, file closing and progressing to archive
- Dealing with client enquiries and queries over the telephone and in person, and providing updates to clients and estate agents
- Update files on the Case Management System, maintain activities in case to ensure timely compliance with deadlines and required actions
- Undertake general administrative tasks
- Attend Department Meetings and Firm Wide Meetings
- Undertake any reasonable instructions made by Directors, Heads of Department, Line Manager or Fee Earners within the limits of this Job Description
Skills and Experience required:
- Experience of working in an administrative role for a law firm
- Strong typing skills and previous experience of following dictations
- Knowledge of Residential Conveyancing processes is desirable, but not essential
- Sound interpersonal skills
- Excellent client care
- Good organisation and administration skills with attention to detail
- Ability to be a team player
- Working knowledge of Microsoft Windows
- Working knowledge of Case Management Systems would be desirable
- Flexible attitude to work
- Excellent time keeping and organisational skills
- You may be required to work at the other offices of the Firm from time to time be as required by the management
Benefits
- A competitive salary with annual reviews and genuine opportunity to progress
- Flexible and hybrid working options
- Generous holiday entitlement, Holiday buy and sell scheme (on successful completion of probationary period)
- Office closure between Christmas and New Year (1 day of annual leave will be allocated to this). 1pm finish on Christmas Eve when it falls on a normal working day
- A range of other excellent benefits.
If you are interested in the above Private Property Lawyer role, please call Sam Oliver on 0121 368 1833 or forward your most recent CV to s.oliver@clayton-legal.co.uk.
Clayton Legal recruits for law firms and in house departments across the UK. Our pedigree and service levels give those looking to move in the legal market and law firms looking to recruit a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our website www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies.....Read more...
Internal Sales Executive£30,000 + DOE St Albans08:30 – 17:30 Monday to Friday (Can be flexible) Office Based Permanent – Full Time Own transport required due to locationAre you ready to elevate your career in logistics with a dynamic and thriving company?On offer is an exciting opportunity to join a leading logistics company dedicated to providing exceptional service to UK and European clients. As part of an innovative team, your contributions will be valued and rewarded in a fast-paced, supportive environment.Responsibilities:
Maximise the potential of new and existing clients, through outbound verbal engagement.Build strong personal relationships with new and existing clients.Negotiate with clients and suppliers.Submit quotes and convert leads into sales.Guide clients through the administrative requirements of shipping post-Brexit.Manage client accounts.Attend and participate in sales meetings.Attend meetings via Zoom or face-to-face with key accounts.
Requirements:
Friendly telephone manner.Energetic, enthusiastic personality.Strong negotiating skills.Good attention to detail.Positive attitude and desire to succeed.Excellent written and verbal communication skills.
Benefits:
Competitive salary with potential for growth based on experience.22 days holiday per year plus eight Bank/Public Holidays.Work in a new, modern 9000 sq ft office in St Albans.Opportunity to be part of a successful and financially stable company.Supportive and dynamic working environment where your contributions are valued.Professional development and mentorship opportunities within the company.
Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.....Read more...
An exciting new job opportunity has arisen for a committed Registered Manager to work in an exceptional residential care home based in the Romsey, Hampshire area. You will be working for one of UK’s leading health care providers
This service offers a home for life for adults with severe learning disabilities and complex restrictive behaviours, usually associated with autism, including self-injury
**To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care**
As the Registered Manager your key responsibilities include:
Formulation of support plans
Writing of residential core assessments, pathway plans and other competent reports to professionals as necessary
Direct work with people we support and their families as part of the family support work to assess risks, strengths and viability of living in the community
Day to day running of the projects, policies and procedure, finance and all administration involved
Managing and working with set budgets
Maintain up-to-date both manual and electronic records and databases
The following skills and experience would be preferred and beneficial for the role:
Clear enhanced DBS Record
Experience of Social Services and Local Authorities
Must have sound knowledge and understanding of CQC and current legislations
Excellent presentation and communication skills
Minimum of two years’ experience in a similar role
The successful Registered Manager will receive an excellent salary of £40,000 per annum. This exciting position is a permanent full time role working through days. In return for your hard work and commitment you will receive the following generous benefits:
Market leading pay rates
Free compliance training, and opportunities to develop
NEST Pension Scheme
Meals are provided at the home during shift
Refer a Friend Bonus
Free enhanced DBS check
Access to your pay as you earn it through our Moorepay partnership
Employee Assistance Programme (access to free telephone counselling and legal advice)
Life Assurance (2x salary)
Reference ID: 6992
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An exciting new job opportunity has arisen for a committed Registered Manager to work in an exceptional residential care home based in the Romsey, Hampshire area. You will be working for one of UK’s leading health care providers
This service offers a home for life for adults with severe learning disabilities and complex restrictive behaviours, usually associated with autism, including self-injury
**To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care**
As the Registered Manager your key responsibilities include:
Formulation of support plans
Writing of residential core assessments, pathway plans and other competent reports to professionals as necessary
Direct work with people we support and their families as part of the family support work to assess risks, strengths and viability of living in the community
Day to day running of the projects, policies and procedure, finance and all administration involved
Managing and working with set budgets
Maintain up-to-date both manual and electronic records and databases
The following skills and experience would be preferred and beneficial for the role:
Clear enhanced DBS Record
Experience of Social Services and Local Authorities
Must have sound knowledge and understanding of CQC and current legislations
Excellent presentation and communication skills
Minimum of two years’ experience in a similar role
The successful Registered Manager will receive an excellent salary of £40,000 per annum. This exciting position is a permanent full time role working through days. In return for your hard work and commitment you will receive the following generous benefits:
Market leading pay rates
Free compliance training, and opportunities to develop
NEST Pension Scheme
Meals are provided at the home during shift
Refer a Friend Bonus
Free enhanced DBS check
Access to your pay as you earn it through our Moorepay partnership
Employee Assistance Programme (access to free telephone counselling and legal advice)
Life Assurance (2x salary)
Reference ID: 6992
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
We are looking for multiple Experienced Early Years Educators to join our nurseries in Reading, and Wokingham on a permanent basis. Our nurseries are seeking someone who is a great team player and able to step into any room. Across the various settings we are recruiting for the nurseries vary in size, but all are vibrant and diverse, and wonderful places to work.
Please do not apply for this job if you require sponsorship to work in the UK. This position is only available for those who have right to work in the UK.
Drivers preferred
About the role:
You will ensure the safety and well-being of all children in the setting, building trust with both children and parents. You will play a crucial role in the Early Years development of these children through play and other activities. Adhering to the Early Years Foundation Stage (EYFS) framework, you will make a positive impact on the children in the setting.
About You:
Level 3 Childcare Qualification (essential)
Level 2 Childcare Qualifications will be considered
Previous nursery experience (essential)
Knowledge of EYFS Framework and regulatory requirements
Paediatric First Aid (desirable)
Up to 40hrs a week across shift patterns between 8am and 6pm
Proactive
Enhanced DBS on the Updates Service or able to obtain one
Your Role:
Create and implement age-appropriate activities ensuring all children feel included
Ensure there is a safe and stimulating environment
Be a leader! Make a positive impact on the children and the setting
What's On Offer:
Competitive salary ranging from £27,000 - £30,000 per annum
25 days annual leave (pro rata for part time roles) plus bank holiday.
Free parking
Free training
Free uniforms
Discounted childcare
Access to Employee Assistant programmes
Free DBS check
Company events with wonderful team building activities
For more information, please contact
Aaron Connolly - Recruitment Consultant
Telephone: 07441356501
Email: aconnolly@charecruitment.com....Read more...
Job Title: Full-Time Outbound Sales AdvisorLocation: Head Office located in Stafford Employment Type: Full-TimeDepartment: Retail OperationsCompetitive starting Salary, commensurate with experience plus commission/ bonus package.About The CompanyOur client is passionate about delivering an exceptional retail experience across every one of their stores nationwide. As a growing leader in the Motability industry, they are committed to operational excellence, innovation, and empowering their teams to succeed.Role OverviewDo you thrive on building connections and creating opportunities? As an Outbound Sales Advisor, you’ll take the lead in reaching out to potential and existing customers, sparking interest in mobility products, and opening doors to new sales. You’ll combine confidence, empathy, and determination to achieve results while helping people make choices that improve their day-to-day lives. With full training and ongoing support, this role is perfect for someone who enjoys a challenge and loves turning conversations into results.Key Responsibilities
Make proactive outbound calls to new and existing customers, introducing products and services.Build interest and create opportunities for new sales through confident, engaging conversations.Advise on mobility products, ensuring solutions match customer needs.Assist customers in making informed purchasing decisions.Accurately process orders, including payment handling.Stay up to date on product knowledge, pricing, and promotions.Develop long-term customer relationships with empathy and professionalism.Keep accurate records of interactions in the CRM system.Collaborate with colleagues across departments to deliver a seamless customer experience.
Skills & Experience
Previous sales, retail, or customer service experience (telephone-based outbound sales is highly desirable).Confident communicator with strong persuasion and listening skills.Warm and professional manner, balancing sales focus with genuine customer care.Basic computer literacy, including CRM or order-processing systems.
If this sounds like the opportunity for you, please apply ASAP.*PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list. You also agree to our Privacy Policy: acapella-recruitment.co.uk./privacy-policy.html which can be found on our website.....Read more...
Message taking
Diary Management
Scanning, photocopying and postal duties
Assisting customers with support and queries
General administrative duties to ensure the smooth running of the office
Dealing with general enquiries such as emails, processing or handing them on to relevant colleagues
Raising faults and internal work tickets
Liaising both internally with different departments and externally through partner companies to resolve customer queries
Carrying out any other ad hoc administration duties where necessary
Liaising with clients/providers in a professional manner via email or in person
Arranging Client Appointments via telephone
Learning our processes and procedures, including systems, review packs and the processing of new business
Confident with IT and Microsoft office software packages, especially Teams, Outlook, Word, Excel and PowerPoint
Managing grant applications via word and excel documents
Training:What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 Business Administrator Apprenticeship Standard which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
Record and document production
Decision making
Interpersonal skills
Communication
Quality
IT skills
Planning and organisation
Project management
Relevant regulation
Policies
External environmental factors
Training 2 days a month via Zoom
In-house training and mentoring support
Training Outcome:
Possibility of a full-time position upon completion of the apprenticeship
Employer Description:Our expert green energy engineers at Armstrong Renewables are dedicated to providing renewable energy solutions in Newcastle and the wider North East region. Our mission is to guide you or your business towards a greener and more sustainable energy future. We specialise in offering professional renewable energy consultations and solutions, with a dedication to completing a full service from initial conversation to aftercare and everything in between.Working Hours :Monday- Friday- 9:00am- 5:00pm, including breaks/lunchSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative....Read more...
General office administration including filing, photocopying, and managing correspondence
Handling telephone and email inquiries with professionalism and efficiency
Supporting invoicing and basic accounting tasks, such as logging expenses and preparing reports
Assisting with diary management, scheduling, and acting as PA to the Managing Director when required
Preparing documents, presentations, and reports for internal and client use
Supporting with social media campaigns (posting, engagement, and reporting)
Assisting in graphic design tasks (creating marketing materials, flyers, and digital content)
Updating website content and assisting in digital marketing activities
Helping to organise and deliver company events and workshops
Conducting market research to support business development
Attending weekly team meetings to stay aligned with company goals
Undertaking any additional tasks required to support the smooth running of the businesses
Training:
Business Administrator Level 3
Walthfam Forest College - 707 Forest Road, Walthamstow, London, E17 4JB
1 day a week
On-site in college
Training Outcome:Admin Support/Senior Administrator. Employer Description:As a company, Cosonas strives to create innovative solutions that help our clients and partners transform their businesses. We believe that DATA and AI are the keys to building a better business ecosystem, where all businesses can position themselves, offer their services and products, and drive innovation and capital efficiency to create value for their customers.
Our core technologies are based on Data Analytics, Artificial Intelligence (AI), and Cloud Computing. These technologies have enabled us to develop data-driven software solutions for consumers, who can benefit from our insights, recommendations, and automation.
At Cosonas, we are not just a service provider, but a partner in your business journey. We work with you to understand your needs, challenges, and goals, and we tailor our solutions to fit your specific requirements. We are committed to delivering high-quality solutions that meet your expectations and help you achieve your desired outcomes.Working Hours :Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
The Opportunity Hub UK is actively seeking driven Sales Development Representative to join a renowned PR company, driving business growth and client engagement in the dynamic world of public relations. Sales Development Representative (based in London, Salary: £25k - £30k) Here's what you'll be doing:Utilising inbound leads and innovative technology to identify new business prospects, source potential clients and new customers within the designated sectorContacting senior PR and Communications professionals to introduce our services and establish valuable connections.Collaborating with the team to maintain a robust Customer Relationship Management (CRM) system.Acting as a lead generation powerhouse, connecting with prospective clients via various channels.Tailoring presentations to each client's specific needs, highlighting key takeaways and showcasing our service portfolio.Maintaining records and generating insightful reports to track progress and forecast sales opportunities.Actively contributing to achieving the company's mission and vision.Here are the skills you'll need:Minimum of 12 months' experience in B2B sales or lead generation.Proven success in telephone lead generation and selling to B2B clients.Strong track record in roles such as recruitment sales, publishing sales, or software/SaaS sales.Exceptional written and verbal communication skills, with the ability to tailor messaging to diverse audiences.Confident and persuasive approach, adept at negotiation and building rapport.Analytical mindset with strategic thinking abilities.Genuine focus on customer needs and relationship building.Strong work ethic with a results-oriented mindset.Excellent command of the English language.Proficiency in report writing and presentation skills.Work Permissions: You must be legally entitled to work in the United Kingdom. Visa sponsorship is not available at this time. Here are the benefits of this job:Competitive base salary between £25k - £30k with great commission structure.Opportunities for professional development within a supportive team.Hybrid working environment, offering flexibility between office and remote working.Chance to be part of a global organisation with potential relocation opportunities.Are you ready to take the next step? If you're a self-motivated and target-driven individual with a passion for B2B sales, we'd love to hear from you.....Read more...
Internal Sales Executive£30,000 + DOE St Albans08:30 – 17:30 Monday to Friday (Can be flexible) Office Based Permanent – Full Time Own transport required due to locationAre you ready to elevate your career in logistics with a dynamic and thriving company?On offer is an exciting opportunity to join a leading logistics company dedicated to providing exceptional service to UK and European clients. As part of an innovative team, your contributions will be valued and rewarded in a fast-paced, supportive environment.Responsibilities:
Maximise the potential of new and existing clients, through outbound verbal engagement.Build strong personal relationships with new and existing clients.Negotiate with clients and suppliers.Submit quotes and convert leads into sales.Guide clients through the administrative requirements of shipping post-Brexit.Manage client accounts.Attend and participate in sales meetings.Attend meetings via Zoom or face-to-face with key accounts.
Requirements:
Friendly telephone manner.Energetic, enthusiastic personality.Strong negotiating skills.Good attention to detail.Positive attitude and desire to succeed.Excellent written and verbal communication skills.
Benefits:
Competitive salary with potential for growth based on experience.22 days holiday per year plus eight Bank/Public Holidays.Work in a new, modern 9000 sq ft office in St Albans.Opportunity to be part of a successful and financially stable company.Supportive and dynamic working environment where your contributions are valued.Professional development and mentorship opportunities within the company.
Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.....Read more...
Do you enjoy talking to people and get energised working in a fast-paced environment? Do you enjoy working to targets and goals? Do you want to work in a culture that is fun, friendly and shows that we are passionate about what we do?We are a fast-growing e-commerce packaging company based in Barnet, North London and we are looking for a Inbound Sales Advisor to come and join our team! If you are commercially minded, confident and a tenacious professional that has the ability to communicate effectively and build strong client relationships then this could also be the role for you!We are the UK's leader in paper bags, cartons and other packaging products. The company has numerous marketing leading brands across Europe with a team of 50 people across 4 locations, including London, Hertford, Berlin, and Newmarket - half of which are based at this location.We are seeking an enthusiastic and customer-focused Inbound Sales Adviser to join our team. The successful candidate will be the first point of contact for inbound customer enquiries, providing product information, processing sales, and ensuring a positive customer experience. The ability to communicate in a second language is a strong advantage, helping us better serve our diverse customer base.We are looking for candidates with strong communication, organisational, numerical skills and active learners so that we can focus your initial training around our packaging products, service, and the marketplace.Every employee at Rocaba Group is unique and valued. We take pride in delivering excellence consistently and with our rapid growth and success, we are always looking to add the best talent to our teams. We are looking for candidates that have a strong work ethic, desire to learn and can build strong relationships with their colleagues.In return we offer a wide range of benefits for all of our staff, including the opportunity to learn and develop a range of skills, supportive working environment, and strong culture. We also have a competitive holiday allowance, as well as many of the basics, including optional private healthcare, pension contributions and free eye-testing.Key Responsibilities
Handle inbound calls, emails, and online enquiries in a professional and timely manner.Provide accurate product/service information and guide customers through options to meet their needs.Convert inbound enquiries into sales while ensuring a customer-first approach.Record all interactions, leads, and sales activity in the CRM system accurately.Manage customer queries, complaints, and after-sales support, escalating where necessary.Work closely with colleagues in sales, marketing, and customer service to maximise customer satisfaction.Meet and exceed individual and team KPIs, including sales conversion, response times, and customer service scores.Maintain up-to-date knowledge of products, services, and promotions.Represent the company in a professional and positive manner at all times.
Skills & Requirements
Previous experience in sales, customer service, or a similar customer-facing role (inbound sales preferred).Strong communication and interpersonal skills, with a friendly and confident telephone manner.Ability to build rapport quickly and convert enquiries into sales.Good IT literacy, including CRM systems, email, and Microsoft Office.Highly organised with the ability to manage multiple enquiries simultaneously.Target-driven with a focus on delivering excellent customer experiences.Second language skills (spoken and written) are highly desirable and considered a strong advantage.Be resilient, energetic, enthusiastic, have a 'can do' attitude and dynamism.
Qualifications
Minimum: GCSEs (or equivalent) in English and Maths.Desirable: Further education or training in sales, customer service, or business administration.
What We Offer
Competitive salaryTraining and development opportunities.Friendly, supportive team environment.Opportunity to grow with a successful, expanding business.
Other Benefits
Career development opportunitiesOn-site parkingCasual dressSubsidised private health careVibrant and dynamic working environment
How to Apply:Please attach an up-to-date copy of your CV to the link provided, and we will be in contact.....Read more...
Administration & Customer Service
To deal courteously and efficiently with all visitors.
Providing refreshments for visitors when required
Hotel bookings
Placing/monitoring stationery orders
Answering the telephone in a professional manner and dealing with enquiries
Monitoring machine maintenance
General photocopying
Responsible for co-ordinating the post
Dealing with stationery/stock levels and reordering as and when appropriate
Using Microsoft Packages, in particular Word and Excel
HR
Processing holiday requests
Monitoring training matrix and arranging new training
Monitoring sick leave/absence
Accounts/commercial
Processing invoices
Inputting financial data and processing invoices.
Making credit card payments
Purchase orders
Stock allocations
Daily timesheet inputs
Supply chain assistance
Operations
Assist with setup of Health & Safety files
Procore ongoing document management
Setup projects on Procore
Procore drawing uploads
Organise & Manage Files
Ensure that the Policies of the company are observed and that good practice is encouraged. This is about particularly in areas of Health & Safety, Equal Opportunities and confidentiality.
As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development.
The requirements to complete the programme are as follows:
Attend and be punctual for all induction session, lessons and work-based training/support sessions.
Complete all required assignments by the required timeline.
Build up your portfolio of evidence on-going
Access support from your tutor/assessor as and when required
Access support from your tutor/assessor & manager as and when required.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives. Training:You will study at Kirklees college, following either the Business Administrator Level 3 or the Customer Service Practitioner Level 2
The standard you follow will be dependent on experience.
Each course will cover a range of Skills, Knowledge and Behaviours as outlined by the Apprenticeship Standard, these will be transferable and suitable to an administration role in any sector. Health and Safety and other role specific processes and tools will be taught in Company.
If you do not meet the requirements for the Level 3 Business Administrator Apprenticeship you will have the opportunity to be offered the Customer Service Practitioner Level 2. Should you be offered the level 2 Customer Service apprenticeship, on successful completion, you may be offered the opportunity to later progress onto the Business Administrator Level 3 Apprenticeship.
Customer Service Level 2 - (after 12 months) and for Business Administrator Level 3 (after 18 months), you will gather work-based evidence, putting a portfolio together to prove competence in the required completing the Knowledge, Skilks and behaviours; you will then complete an End Point Assessment, this will involve the following:
Showcase/Portfolio - Level 2 and Level 3
Interview - Level 2 and 3
Presentation on Project - Level 3
Knowledge Test - Level 3
Practical Observation - Level 2 and 3
Professional Discussion - Level 2 and 3
You are given 6 hours time off to study each week; you are required to attend classes, face to face and via Teams at Kirklees College in Huddersfield. The study day is a Wednesday for Customer Service and Thursday for Business Level 3.Training Outcome:There is a strong possibility that you will gain a permanent position following successful employment as well as achievement of the full apprenticeship programme.
There may also be further apprenticeship or other training available following successful employment and achievement of the apprenticeship qualifications.Employer Description:Bespoke joinery manufacturing and interior fitout specialists.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Excellent timekeeping,6/12 months working experience....Read more...
Tudor Employment Agency are currently seeking a highly organised and proactive Customer Experience Advisor to work for our client based in Warrington.The ideal candidate will be responsible for general admin duties including maintaining records, coordinating meetings, and ensuring efficient communication across departments. This role is crucial to the smooth functioning of the organisation and offers opportunities for professional development in a dynamic environment.Rate of pay: £12.21 per hourHours of work: Monday to Friday 8am-6pmKey Responsibilities for the Customer Experience Advisor:
Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectivelyAlways putting customers first and finding personalised solutions to meet their needsBuilding strong relationships with both internal and external customers to ensure we deliver the best serviceConstantly seeking ways to improve the customer experience and resolve any challenges they may faceKeeping up-to-date records and adhering to data protection regulations to ensure customer confidentialitySupporting the business by promoting products and services to our customersEmbracing a curious and proactive attitude to continuously develop knowledge and skillsWorking collaboratively with other teams to deliver timely resolutions for customersAchieving targeted growth and provide exceptional service
Key Skills for the Customer Experience Advisor:
Proven ability to put the customer first, whether it's face to face or on the phoneAn ability to take the time to truly listen to customers and understand their needs, ensuring effective communicationEnjoy working as part of a team and thrive under pressure, with a flexible and can-do approachUse strong planning and organisational skills to deliver excellent serviceShow great interpersonal skills and pay attention to detail in everything we doBe proactive, adaptable, and always willing to go the extra mile for our customersHave a passion for personal and professional growth, and a commitment to exceeding expectationsBe open to a broad range of activities and able to adapt to changing business needsGood attention to detail, speed of typing, and a friendly telephone manner are essentialA basic understanding of business finance and customer profitability is importantBe proficient in using Google Office Applications and able to learn new systems quicklyTake initiative and have a genuine interest in going above and beyond for customersPossess relevant qualifications such as NVQ Level 2 in Customer Services and at least 5GCSEs grade C or above including Maths and English
In order to be considered for the Customer Experience Advisor vacancy or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commerical@tudoremployment.co.uk, quoting ref TEAVEOCSA/40Applicants can also register online by clicking the link – https://tinyurl.com/ONLINECOMTEMP1For information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
Tudor Employment Agency are currently seeking a highly organised and proactive Weighbridge Administrator to work for our client based in Sheffield.The ideal candidate will be responsible for general admin duties including maintaining records, coordinating meetings, and ensuring efficient communication across departments. This role is crucial to the smooth functioning of the organisation and offers opportunities for professional development in a dynamic environment.Rate of pay: £12.25 per hourHours of work: Monday to Friday - 07.30am - 4pmKey Responsibilities for the Weighbridge Administrator:
Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectivelyAlways putting customers first and finding personalised solutions to meet their needsBuilding strong relationships with both internal and external customers to ensure we deliver the best serviceConstantly seeking ways to improve the customer experience and resolve any challenges they may faceKeeping up-to-date records and adhering to data protection regulations to ensure customer confidentialitySupporting the business by promoting products and services to our customersEmbracing a curious and proactive attitude to continuously develop knowledge and skillsWorking collaboratively with other teams to deliver timely resolutions for customersAchieving targeted growth and provide exceptional service
Key Skills for the Weighbridge Administrator:
Proven ability to put the customer first, whether it's face to face or on the phoneAn ability to take the time to truly listen to customers and understand their needs, ensuring effective communicationEnjoy working as part of a team and thrive under pressure, with a flexible and can-do approachUse strong planning and organisational skills to deliver excellent serviceShow great interpersonal skills and pay attention to detail in everything we doBe proactive, adaptable, and always willing to go the extra mile for our customersHave a passion for personal and professional growth, and a commitment to exceeding expectationsBe open to a broad range of activities and able to adapt to changing business needsGood attention to detail, speed of typing, and a friendly telephone manner are essentialA basic understanding of business finance and customer profitability is importantBe proficient in using Google Office Applications and able to learn new systems quicklyTake initiative and have a genuine interest in going above and beyond for customersPossess relevant qualifications such as NVQ Level 2 in Customer Services and at least 5GCSEs grade C or above including Maths and English
In order to be considered for the Weighbridge Administrator vacancy or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commerical@tudoremployment.co.uk, quoting ref TEAVEOWEIAD/41Applicants can also register online by clicking the link – https://tinyurl.com/ONLINECOMTEMP1For information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
