Answering all incoming telephone calls promptly and professionally
The preparation and maintenance of reports as required by management
Support management in formal meetings
Maintaining the office filing system – both hard copy and electronic - in accordance with VIVO policy
Provide reports and data to key stakeholders
Prepare and send spreadsheets of monthly Planned Preventative Maintenance jobs to suppliers
Training:The apprenticeship training is delivered through a combination of workplace learning and monthly virtual masterclasses. This training will teach you the knowledge, skills and behaviours set out in the Level 3 Business Administration Apprenticeship standard. On completion, the apprentice will receive the Business Administration Level 3 qualification. Training Outcome:If the apprentice performs well during the apprenticeship, a permanent Administration role will be available.Employer Description:VIVO oversees Facilities Management and Service Family Accommodation Maintenance on behalf of the Ministry of Defence's Defence Infrastructure Organisation. VIVO also runs Asset and Facilities Management services for the Defence Science and Technology Laboratory (Dstl), who look after 8 of the 13 UK regions of the Volunteer Estate, and also provides Housing Maintenance and Facilities Management services for 11 United States Visiting Forces (USVF) sites across England. Our purpose is to modernise the lived experience for our Armed Forces to achieve, grow and thrive.Working Hours :Monday to Friday, 09:00 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Communicating over the telephone with customers, clients and colleagues
Managing email inboxes
Scheduling with surveyors/installers
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Collating photographic evidence for installs
Answering incoming calls to the office
Compiling project files
Use of bespoke software
Any other admin duties as requested
Training:
Business Admin level 3 apprenticeship
End-Point Assessment (EPA)
In-house training
Training Outcome:
A possible permanent position within the organisation for the right candidate
Potential to progress onto a dispensing course
Employer Description:Tiger Sales & Lettings was established in 2008 in Blackpool by Managing Director, Craig Webster.
Since 2008 Tiger Sales & Lettings has grown to cover the whole of Lancashire and the North West, with a focus on delivering exceptional personal customer service with the assistance of technology to bring a cutting edge to an ever changing property market.
Our team have a wealth of experience dealing with all aspects of selling, letting and managing properties.
Tiger Sales & Lettings are members of Propertymark and have a team of qualified NAEA & ARLA professionals to help guide you through all aspects of buying, selling and renting your property.Working Hours :Shifts to be discussedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Working alongside our experienced staff, you will assist them in providing a front-line service giving an initial response to customers via telephone, email and in person
Daily, you will be learning how to communicate directly with all agencies involved, including parents, schools, contractors, passenger assistants, social services, and the councils education department
You will have the opportunity to learn how to make routine arrangements for meetings and other bookings, such as planned events
Day to day, you will provide general admin support to arrange transport with passenger assistants
The most important aspect of your apprenticeship role will be arranging transport in a timely manner, taking all requirements into consideration
For example, ensuring the correct vehicle is procured if a passenger requires a wheelchair accessible vehicle including any car seats or supporting harnesses they may require
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
The apprentice will be encouraged to apply for our hay graded post within the council
Employer Description:Employer Description
South Gloucestershire Council is the local authority of South Gloucestershire, a unitary authority in the South West of England region. As a unitary authority it has the powers of a non-metropolitan county and district council combined. It is administratively separate from the county of Gloucestershire.Working Hours :Monday - Friday, Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Non judgemental,Patience....Read more...
Job scheduling/diary management
Stock control
Dealing with customers and suppliers by telephone and email
Ad hoc duties as required
Computer based working using in house systems
Training:
Level 3 Business Administrator Apprenticeship Standard
Functional Skills in maths and English if required
The course covers a wide range of areas such as communication, finance, business processes & understanding the business environment.
The study areas are designed to help build the knowledge, skills and behaviours to achieve the end point assessment which is taken at the end of the apprenticeship through an independent assessment/awarding organisation.Training Outcome:The right candidate will develop the skills and knowledge, which may provide a long term career within the company.Employer Description:Trusted for Quality, Reliability and Service
Established in 1991, Jackson Fire & Security provides reliable fire and security solutions to businesses throughout the UK.
Located in Mold, North Wales, we have branches covering Cheshire, Merseyside, Lancashire, Yorkshire, the Midlands, Cambridgeshire and Surrey.
Experienced and knowledgeable in all areas of fire and security, our multi skilled team will ensure your business:
- Adheres to legal fire safety requirements.
- Stays safe and protected through effective, robust security systems.Working Hours :Working Hours: 9.00am - 5.30pm, Monday to Friday. Uniform provided.
20 days paid holidays per annum plus Bank Holidays and one day for birthday.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Initiative,Patience,team working....Read more...
To work in the Residential Conveyancing department, having daily interactions with clients and potential clients, providing support within the department and the production and administration of client documents
Main responsibilities:
Answering the telephone
Data inputting / Opening files / Drafting documents
Liaising with external agencies / meeting with clients
Taking payments
Company Benefits:
20 days holiday plus bank holidays
Contributory pension
Death in service 2x salary
Birthday holiday
Social events
Christmas shutdown
Training:Business Administrator Level 3 Apprenticeship Standard with Legal pathways.Training Outcome:This role is very visual within the business and, upon completion, could progress to higher-level apprenticeships, e.g. Paralegal, Solicitor, Licenced Conveyancer. There is also the opportunity to progress within the business in roles such as (but not limited to) Conveyancing Assistant, Legal Assistant and Administrator.Employer Description:Goddard Dunbar and Associates Ltd are a friendly, local law firm with over 10 years of experience. Since opening their doors, they have helped thousands of satisfied customers. Their Solicitors and Legal Personnel have vast experience because they have helped thousands of happy clients who were recommended to them by Estate Agents, Financial Advisers, Accountants and importantly – friends and family of current clients.Working Hours :Monday to Thursday from 9:00am to 5:00pm and Friday from 9:00am to 4:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Logical,Team working....Read more...
To provide an administrative service to the team and maintain effective business support systems in respect of telephone messages, word processing, databases, registers, correspondence, minute taking, photocopying, filing and stationery supplies.
To maintain and update service user and financial record systems to agreed standards.
To input referrals and update appropriate database systems
To provide administrative support to the team e.g. produce and send ad-hoc / template letters
To process orders, Barclaycard purchases and invoices for goods and services e.g. stationery, furniture.
To organise and maintain diaries, schedule meetings and take minutes as required, and to agreed standards.
To assist managers, where appropriate, to record information within the human resources computerised system e.g. timesheets
Archive / retrieve / destroy files and maintain accurate records.
To oversee the admin PPN process.
To provide support to meetings and events for the service where required.
To liaise with appropriate departments / agencies / organisations as required.
To provide statistical information as required.
To provide cover at other centres as necessary.
Duties also involve, updating databases (CareFirst) and spreadsheets, managing a team mailbox, placing orders for goods/services via SAP, paying invoices, the administration of the team Barclaycard, taking team minutes and other general office duties.
Requirement:
Dealing with the public
Dealing with a variety of tasks & demands relevant to the post
Must be able to work as part of a team and contribute to effective team-working
Ability to be flexible and cope positively with change
Ability to deal with issues of a confidential nature
Non-judgemental attitude
Skills in the use of database / financial system.
Word processing skills.
Ability to communicate accurately/concisely and sensitively.
Ability to organise and prioritise own workload.
Commitment to produce quality work.
Ability to use initiative.
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri)....Read more...
Key responsibilities for the apprentice include:
Understand the needs of customers and deliver the best possible outcomes through excellent customer service
Provide support and training to customers using information communications technology (ICT) equipment and software
Answer telephone enquiries from customers promptly (including operation of a switchboard where appropriate), providing accurate information - including referral to other services as appropriate - in a timely fashion
Oversee and provide customers with guidance in the use of self-service equipment
Comply with the individual responsibilities for Health Safety & Welfare in the workplace, including ensuring safeguarding children, in accordance with work role
Undertake all stock circulation and management procedures, including sorting, shelving and tidying of returned material, reservations, fines, membership and similar activities
Contribute to promotional activities, marketing and display work and the achievement of agreed targets for income generation
Contribute to the compilation of statistical returns, and any other general administrative duties
Responsible for locking and unlocking, as necessary, acting as keyholder
Specific individual and shared targets and objectives are defined annually within the performance management framework
Training:Customer Service Practitioner Level 2.Training Outcome:ECC is a large and very diverse organisation which believes staff development is critical to our success. Our apprentices have access to a wide variety of career enhancing training and development in preparation for a more advanced role as well as further qualifications if desired. We offer excellent career prospects for the right candidate, depending on attitude and performance during the apprenticeship, and over 85% of our apprentices go on to secure permanent roles with us.
There are many opportunities for future progression and development within Essex County Council.Employer Description:At ECC we look after a large, diverse, complex region of the country. But our approach to meeting the needs of our 1.4 million residents is simple. We recruit creative, collaborative, talented people, and free them up to make an impact to be proud of.Working Hours :Monday to Friday - 9am to 5pm
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience,Willingness to learn,Polite and friendly approach....Read more...
Key Responsibilities for the Apprentice Includes:
Understand the needs of customers and deliver the best possible outcomes through excellent customer service.
Provide support and training to customers using information communications technology (ICT) equipment and software.
Answer telephone enquiries from customers promptly (including operation of a switchboard where appropriate), providing accurate information – including referral to other services as appropriate - in a timely fashion.
Oversee and provide customers with guidance in the use of self-service equipment.
Comply with the individual responsibilities for Health Safety & Welfare in the workplace, including ensuring safeguarding children, in accordance with work role.
Undertake all stock circulation and management procedures, including sorting, shelving and tidying of returned material, reservations, fines, membership and similar activities.
Contribute to promotional activities, marketing and display work and the achievement of agreed targets for income generation.
Contribute to the compilation of statistical returns, and any other general administrative duties.
Responsible for locking and unlocking, as necessary, acting as keyholder.
Specific individual and shared targets and objectives are defined annually within the performance management framework.
Training:Level 2 Customer Service Practitioner apprenticeship standard, including Functional Skills in English and maths if requiredTraining Outcome:ECC is a large and very diverse organisation which believes staff development is critical to our success. Our apprentices have access to a wide variety of career enhancing training and development in preparation for a more advanced role as well as further qualifications if desired. We offer excellent career prospects for the right candidate, depending on attitude and performance during the apprenticeship, and over 85% of our apprentices go on to secure permanent roles with us.
There are many opportunities for future progression and development within Essex County Council.Employer Description:At ECC we look after a large, diverse, complex region of the country. But our approach to meeting the needs of our 1.4 million residents is simple. We recruit creative, collaborative, talented people, and free them up to make an impact to be proud of.Working Hours :Monday to Friday - 9am to 5pm
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience,Willingness to learn,Polite and friendly approach....Read more...
Your duties will include:
Using company data base and diary system
Admin tasks such as scanning contracts, surveys
Answering the telephone
Use of company intranet system
Ad hoc admin tasks
Working alongside other Processing staff to ensure best customer service given to customers, suppliers and contractors
Building relationships within team
Ensuring a professional service given
Being involved in all tasks listed in vacancy description
1-day a week will be set aside for coursework and additional training involved in apprenticeship
Training:For this Apprenticeship Standard, learners will have the opportunity to give focus on the knowledge, skills and behaviours of the standard that will allow for good business acumen, decision making and the understanding of tools and techniques in relation to time and project management. The completion of this Apprenticeship Standard will require monthly training visits from a qualified IPS Trainer to help support the Apprentice. This will allow them to develop skills and progress the building of the Apprentice portfolio to prepare the learner for End Point Assessment.
Delivery is primarily carried out through remote visits, but the trainer will visit the learner’s workplace quarterly and at the start of training to allow for a good working relationship between all parties for smooth delivery of the Standard. Upon successful completion, the learner will achieve the Level 3 Business Administrator Standard.Training Outcome:Upon successful completion of the apprenticeship, there may be opportunities available within the business.Employer Description:For over 50 years it has been Britelite’s policy to be open and honest with every customer. That is why we offer our lowest price ‘first time – every time’ with no hidden extras, and why our price always includes VAT and fitting.
We have installed literally hundreds of thousands of windows throughout the South East and we believe our Triple ‘A’ rated service is simply the finest available. The quality of our installations is consistently excellent; every single one of our fitters works towards the NVQ level 2 standard for the installation of windows and doors. We are proud to call them fine ambassadors for the company, who will treat you and your home with total respect.Working Hours :Monday - Friday 9.00am - 5.00pm.Skills: Communication skills,Team working,Driven,Calm under pressure,Reliable,Hard working,Motivated,Interpersonal Skills....Read more...
You will be required to work flexibly across operational sites as required and work flexibly within an agreed number of hours to maintain the most appropriate level of service provision. This may include evening and weekend working. You will be expected to take responsibility for personal development, identifying personal training needs and participate in regular supervision and appraisal.
Your general roles and responsibilities will include;
- As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
- To ensure effective processing of correspondence/ data entry as required.
- To minute take at team and other meetings.
- To collate, monitor and report data/information & statistics as required.
- To maintain and assist with the setting up of a general filing system within the project.
- To monitoring and order office stationery/requirements.
In carrying out the above duties the post holder will:
- Work flexibly across operational sites as required.
- Work flexibly within an agreed number of hours of work to maintain the most appropriate level of service provision.
- Seek to improve personal performance, contribution, knowledge, and skills.
- Participate in appraisal, training, and supervision processes.
- Keep abreast of developments in services and practice relevant to the aims of the service.
- Ensure the implementation of all CGL policies.
- Contribute to maintaining safe systems of work and a safe environment.
- Undertake other duties appropriate to your role.
It is desirable that a full driving license and access to your own transport is held, however this is not essential. You will be required to travel to nearby operational sites.
As an Administrator Apprentice at Change Grow Live - The Quarter, you will be working towards the Business Administration Apprenticeship, over the duration of 15 months, alongside your daily roles and responsibilities.Training:Business Administrator Apprenticeship Level 3 Functional Skills in Maths and English.Training Outcome:On going training and development.Employer Description:CGL is a health and social care charity working with individuals, families and communities across England and Wales that are affected by drugs, alcohol, crime, homelessness, domestic abuse, and antisocial behaviour. Their projects, delivered in communities and prisons, encourage and empower people to regain control of their lives and motivate them to tackle their problems.Working Hours :37.5 hours per week, on a shift pattern basis, including evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Customer Service and Hospitality Duties:
Greet guests and ensure they receive a warm and professional welcome.
Take orders and serve food and beverages with excellent customer service.
Assist with breakfast, brunch, lunch and dinner services.
Process payments and operate the till.
Set tables and ensure they are prepared for the next guests.
Keep service areas clean, organised and well-stocked.
Communicate with kitchen staff regarding allergies, food requirements, complaints or order changes.
Assist with kitchen duties as requested by the Chef Trainer and Sous Chef.
Maintain health and safety, hygiene and food safety standards at all times.
Clean and tidy tables, crockery, cutlery, glassware and dispose of waste appropriately.
Assist with organising and delivering events.
Support students on work placement with their learning and development.
Any other duties as requested by the Hospitality Coordinator.
This post is required to be flexible in relation to hours of work to suit service needs.
Customer Service, Administration and Training Support Duties:
Assist the Training Coordinator in handling customer enquiries, bookings and reservations.
Support the team by responding to customer queries via telephone, email and in person.
Help maintain accurate customer records, feedback logs and service reports.
Assist with promoting training offers and events to enhance customer engagement.
Gather customer feedback to help improve service quality and overall experience.
Support with stock management and ordering supplies to ensure smooth service operations.
Assist in creating a welcoming atmosphere by ensuring the training centre area is well-presented and organised.
Contribute to the overall efficiency of customer service operations by completing various administrative tasks as required.
Support the Training Coordinator in setting up and preparing rooms for training courses.
Assist with organising training materials, resources and schedules for courses.
Any other duties as requested by the Training Coordinator.
Training:
Delivery of the apprenticeship will take place in the place of employment, you will not be required to attend day-release classes at Bishop Auckland College.
Full, on the job training will be provided by the employer.
Training Outcome:To be discussed at interview.Employer Description:Bishop Auckland College originated in 1993 and has a long and proud history as a very successful former technical college serving the mining, engineering and manufacturing industries. The College
has evolved with the changing time and is now diversifying in order to respond to areas of specific need with highly specialist provision. Hence, the Bishop Auckland College Group is made up of a number of organisations, at varying stages of development; these are all connected by a shared mission, ethos and set of core values and offer students exceptional opportunities for progression and employment.Working Hours :Tuesday - Saturday, 9.00am - 5.00pm.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Good interpersonal skills,Efficient,Enthusiastic,Highly motivated,Reliable and punctual....Read more...
To work as part of a high-quality admin team and deliver service excellence to the Business Support management team, clinical managers and pathway leads
To undertake secretarial/administration duties for the MPP service, including word processing/typing, minutes of meetings, reports, filing, and photocopying as required
Ensure the security, accuracy, and recording of people's data according to the relevant trust policies
Maintain and input accurate data into service databases
To assist in coordinating staff meetings, booking venues and requirements as necessary
To participate in team meetings, taking minutes if required.
Assist in providing a general administration service to the MPP team as required
To assist with planning workshops, study days and other service initiatives
Management of MPP team diaries, where required
To process incoming/outgoing mail for the service by Trust policy.
To communicate effectively with all staff, patients and those contacting the service
Provide customer service via telephone or email. Work with senior team members to deal with complex queries
To provide excellent and timely communication to all enquiries and external liaisons
Training:
You will carry out your training within the workplace whilst attending college via a team every fortnight
At the end of your apprenticeship, you will receive a Business Administration Level 3 qualification
Training Outcome:
Once qualified, this could lead to a permanent position within Hampshire and Isle of Wight Healthcare NHS Foundation Trust, which could lead to many other areas.
Employer Description:Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation that brings together expertise from mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight. With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent patient care. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve. Our Trust unites services from Southern Health, Solent NHS Trust, and Isle of Wight NHS Trust. Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and we offer outstanding opportunities for career development, training, and collaborative working.Working Hours :We offer a full-time contract (37.5 hours) within a supportive team environment, and full training will be provided.
We are happy to discuss flexible working options, which can be discussed as part of the interview process.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Company:
Sells automation equipment to OEMs and Industrial End Users
Deals in Drives and Controls.
Been in operation since the 1960s
Experts in electronic and electrical parts and products for factory automation
The Role of the Internal Sales Engineer
Deliver excellent customer service
This is an office based role in East Kilbride. Not remote.
Build and maintain successful partnerships with customers, colleagues and suppliers and focus on the achievement of long-term customer loyalty
Consistently generate profitable sales for the branch, via the telephone by effectively using a range of techniques and resources
Identify and action appropriate steps to rectify any shortfalls
Manage customer queries in relation to invoices, orders or stock • Understand the customer cycle by proactively targeting new customers and developing them into consistent live trading accounts
Embracing digital channels to enhance the customer offering by proactively promoting the webshop and other digital offerings.
Collaborating with customers, colleagues and suppliers by supporting with promotions, sales events, supplier days and new product launches
Utilising IT systems such as Workspace, Power BI and Microsoft Office to support the customer experience.
Supporting in other areas of the branch as required
Benefits of the Internal Sales Engineer
£32k-£40k salary
Annual Incentive scheme
Pension
25 days’ holiday + bank holidays
The Ideal Person for the Internal Sales Engineer
Experience of working in a highly competitive customer focused role (B2B, B2C)
Experience of working within a sales / target driven role
Proactive mind set
Would consider graduates in an engineering discipline
To be customer centric with a customer service background
To demonstrate proactive sales via phone, face-to-face & online
To have had experience of working in a fast-paced role, whilst maintaining a consistent eye for detail
A flexible approach and an ability to work under pressure
Independence
An ability to recognise sales opportunities
An ability to embrace change and new technologies
If you think the role of Internal Sales Engineer is for you, apply now!
Consultant: Joshua Cumming
Email: joshuac@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Delivering a bespoke customer experience to our customers
Meeting and greeting customers in person, over the telephone and social media
Taking and answering customer questions and queries
Selling products and service to meet customer needs and enhance their travel experience
Administration
Marketing instore and on social media
Assisting with customer events
Team meetings and on the job and off training
Training:The Travel Consultant Level 3 Apprenticeship programme will consist of:
A fully embedded induction programme delivered by the employer and provider
Allocation of a tutor/mentor who will visit you in the workplace on a regular basis
Off-the-job education, training and on-line learning provided by the provider at one of our training centres or at employer’s premises
On the job training delivered by the employer
Quarterly formal progress review meetings with your Tutor/mentor and employer
Training Outcome:
To become a valued member of the Peakes Travel Elite team
Employer Description:Peakes Travel Elite is an award winning travel agency with over 30 years’ experience in arranging holidays. We pride ourselves on our high levels of personal service and attention to detail. The longstanding relationships we have built up with hotels, tours operators and airlines enable us to offer good value and the reassurance that your money is financially protected. These excellent relationship combined with the collective knowledge of our experienced staff allow us to offer suggestions and tips to ensure the perfect holiday.Working Hours :Opening Hours:
Monday - Friday - 09:00 - 17:00 and Saturday, 09:00 - 15:00
(by appointment only)
Closed on Sunday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Motivated,Enthusiastic....Read more...
Booking property viewings and evaluations
Learn how to conduct property valuations and understand client needs
Shadow experienced estate agents during property viewings
Proactively engage in door to door canvassing
Provide exceptional customer service to clients in person and over the phone
Assist in listing properties by gathering key details and photos for marketing
Support the sales team with administrative tasks and client inquiries
Dealing with telephone enquiries and email leads
Registering enquiries and arranging appointments
Closing deals
Follow up enquiries
Training:Junior Estate Agent Level 2 Apprenticeship Standard:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Upon completion of the apprenticeship, you will achieve Level 2 Junior Estate Agent
You will be able to register as an Associate with ARLA, at your own cost
Delivery is 100% remote via Teams and a series of live workshops
This will facilitate your "off the job" learning, along with an online learning platform which you will use for assignments and feedback within your working time
Training Outcome:
A permanent position with further training may be available, but dependant on the performance and progression through the apprenticeship. Therefore, not always guaranteed
Employer Description:Award winning Estate Agent in Chelmsford, Danbury and surrounding areas
Our hard work and our professional and friendly approach have helped establish us as one of the city’s leading independent agents. We are proud that our traditional values and modern approach have led to so many customers recommending us to friends and family. We believe we offer an unparalleled service to our clients and invite you to contact us for any of your property needs throughout Chelmsford, Danbury, and surrounding areas.Working Hours :Monday - Friday, 8.45am -
6.00pm, 1 hour break
Saturday, 9.00am - 5.00pm
Day off in lieu (day to be arranged)Skills: Communication skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
The role will work directly with logistical and operational teams to ensure recovery solutions are delivered above and beyond customers’ expectations.Taking incoming communications across a range of mediums (email, telephone etc.) from the CMG Recovery Fleet, Clubs and Customers, you’ll ensure that we respond accordingly and in the appropriate manner at all times.You’ll develop effective response plans from the correct operating procedures, deploying roadside resources and follow up with all parties involved to ensure the required activity has been undertaken, contributing to the achievement of required performance targets.Training:Training with Milton Keynes College (1 day a month, blended learning of online and in person).
Ongoing training, support and development with the employer.Training Outcome:A role within the company may be on offer upon successful completion of the apprenticeship.Employer Description:Established in 1972, to provide a 24-hour breakdown and recovery service for cars and light vans in the public domain and motoring organisations. in recent years we have developed some of the cutting-edge facilities within the industry with modern premises to cater for both forensic and accident investigations. Our large fleet of vehicles allows us to cater for everything from a roadside breakdown to major multi-vehicle incidents, with our vigorous fleet replacement program to ensure that we always work with the latest vehicles and equipment.
Our transport department caters for logistical movements both nationally and internationally for all types of vehicles, caravans, plant, agriculture vehicles and equipment, access and forklifts using a variety of vehicles of sizes and capabilities. Our multicar movements run all year round in and out of Europe.
Our operational teamwork around the clock to give the high-quality service levels that our customers have come to expect. In addition, we employ a highly skilled team of Control Centre operatives who deal with a growing network to support our customer base in their requirements. All this is fully supported by our back-room teams dealing with finance and administration roles within the business.Working Hours :Monday – Friday: 08.30 – 17.00pmSkills: Attention to detail,Organisation skills,Customer care skills....Read more...
What you will do in your working day
Communicating over the telephone with customers, clients and colleagues
Working on Leap Case Management System
Managing email inboxes
Use excellent customer service continuously
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Filing, scanning and archiving documents
Answering incoming calls to the office
Dealing with the post
Data entry
Use of bespoke software
Any other admin duties as requested
Training:
Business Administrator Level 3 Apprenticeship Standard
End-Point Assessment (EPA)
In-house training
Training Outcome:
A possible permanent position within the organisation for the right candidate
Potential to progress onto a dispensing course
Employer Description:Based in London with offices strategically located in Stratford, City and Croydon, Law Lane Solicitors has a keen interest in social justice.
Our firm takes pride in combining diligent leadership with experienced and dedicated staff, as we continue to deliver successfully for our clients, resulting in a satisfied and ever-increasing client base.
Law Lane is a proud ambassador and believer in diversity and equal opportunities, evidenced by our firm’s culture. Our staff comprise of more than 18 nationalities who speak over 20 languages and dialects. This means that we can accurately represent clients in the UK from all over the world, having a good understanding of their specific needs.
At Law Lane, all our lawyers are committed to providing our clients with honest and impartial advice, which has resulted in us building a close-knit community with all our clientele. Coupling transparency with professional camaraderie, the cohesion between our lawyers and our clients is of paramount importance, with every endeavour administered to ensure that our clients receive an unparalleled service.Working Hours :Hours: The hours for the position are 37.5 hours a week and the working day is 9am to 5.30pm with an unpaid hour for lunch. You will be working Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Recruit4staff is proud to represent its client, a leading Manufacturing company, in its search for a Internal Sales Executive to work from in their, modern, leading facility based in Telford.For the successful Internal Sales Executive, our client is offering;
Competitive salary of between £25,000 - £30,000 depending on experienceWorking - 8:15am - 4:30pm with a 3:30pm finish on FridaysPermanent Position within a thriving Manufacturing businessHybrid working available after training periodPension schemeBirthday holidayInternal trainingCommission is available based on Sales/Invoicing up to a maximum of £10,000
The Role of the Internal Sales Executive;
Dealing with new and existing customer base, receiving, and evaluating enquiries, generating written or verbal quotations, order receipt, order entry, acknowledgement and works orders.Liaising with new and existing customers regarding product prices, availability and advise on full product range and services.Engaging with customers to converting quotations into sales.Proactively seeking out new customers to increasing sales.Management of key accounts and the administration responsibilities.To help constantly improve the companies customer service, quoting, order processing and conversion rates.
What our client is looking for in a Internal Sales Executive;
Demonstrate previous sales / internal sales experience - ESSENTIALPossess an excellent, confident telephone mannerConfident in dealing with existing / new customersFamiliarity with Microsoft Office Have a strong level of self motivationPossess a positive mindset & attitude
Key skills or similar Job titles: Sales Executive, Field Sales Executive, Business Development Manager, Internal Sales Executive, Sales Advisor, Sales Administrator, Sales and Customer Service Advisor.Commutable From; Telford, Hortonwood, Stafford Park, Halesfield, Bridgnorth, Wolverhampton, Newport, Market Drayton, ShrewsburyFor further information about this and other positions please apply now.This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Ltd which is operating as a recruitment agency, agent, agencies, employment agency or employment business.....Read more...
Joining the existing procurement team at Olympus Global as procurement administrator, this varied role will include roles and duties as follows;
Prompt answering and addressing of telephone enquiries
Monitoring and logging raw material costs, exchange rates, shipping costs
Maintaining procurement records and databases
Raising of purchase orders for all products under your control
Supporting supplier contract administration and supplier onboarding
Monitoring of inventory levels to appropriately flag supply issues
Working as part of the wider team to ensure goods & service meet requirements
Associated filing and administrative tasks
All other tasks deemed appropriate within your skill level
Effective colleague relationships are key to this role, you will;
Liaise with all levels within the Company affording the same level of service and courtesy to all colleagues
Ensure effective working relationships and co-ordination to provide necessary information for reporting purposes
Establish effective working relationships with our customers and suppliers
It is key the successful applicant is eager to learn the basics of procurement including the relevant regulations appropriate to the sector.Training:
All training will take place in the workplace, there is no day release at College required for your apprenticeship
You will be assigned an assessor who will visit you in the workplace every 8 weeks to support with you apprenticeship
Training Outcome:Further development within the Procurement team upon succesful compleiton of your apprenticeship.Employer Description:Born in the West Midlands, engineering is in our blood. Olympus Global was founded over 45 years ago as a distributor of standard fasteners to local industries. As the years have passed, Olympus has become a full-service provider of engineered components to the automotive and industrial sectors, working with an extensive range of products to fully satisfy our customers’ requirements. As a full-service provider to our customers, we use our expertise to manage their supply chain risks, easing the pressures on their procurement teams. As global dynamics have become increasingly more complex and volatile, we continue to increase our warehousing space, to enable us to support the growth of our customers. This gives us and our customers, reduced risk against global issues, and ensures that our customers can rely on us. Our range of components includes engineering fasteners, precision turned and machined components, castings, aluminium extrusions and forgings, pressings and fabrications, as well as plastic and rubber parts.Working Hours :Monday to Thursday, 07:30 - 16:30.
Friday, 07:30 - 12:00.Skills: Communication skills,IT skills,Attention to detail,Administrative skills,Team working,Initiative,Interpersonal skills,Timekeeping skills,Written skills,Interest in procurement,Proactive....Read more...
GENERAL OPERATIVE (PART OR FULL TIME – FULL TRAINING PROVIDED)Godalming, Surrey£25k-£30k pro-rataOur client is a small but well-established Commercial Print and Supplies organisation with strong local emphasis.They offer the full range of print and promotional merchandise with their own in-house production facility.They also supply a comprehensive range of business products to companies throughout West Surrey and North East Hampshire.Their clients are loyal because they provide a friendly and reliable service with prices that allow them to compete with the national players.They require a General Operative to help manage the complete process from receipt to fulfilment of orders, print production and delivery to customers. Driving licence is essential.The ideal candidate will be friendly and motivated, practical and have the ability to learn the technical side of print production, as well as liaise with customers and suppliers, taking initiative where necessary.DUTIES INCLUDE:
Receive and process customer enquiries and orders via email, web and telephoneCheck, organise and pack goods for deliveryDeliver goods to clientsPrint production and finishing (full training provided)General administrative dutiesPlace orders with suppliersAssist with marketing campaigns and sales initiativesFor the right candidate a bonus/commission is available
If this sounds like the opportunity for you, please apply ASAP.*PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list. You also agree to our Privacy Policy: acapella-recruitment.co.uk./privacy-policy.html which can be found on our website.....Read more...
Our client is looking for a skilled costs negotiator to join a respected in-house legal team supporting a prominent insurance client from their Manchester City Centre office. You will be responsible for managing your own caseload of fixed recoverable costs and disputed disbursement matters (MOJ/Infant Approval), with a focus on timely and accurate case handling, strategic negotiation, and performance against key targets.
As a Costs Negotiator, you will:
Review and analyse costs claimed: preparing detailed cost strategy reports.
Draft points of dispute and respond to replies.
Negotiate settlements within agreed parameters.
Handle client correspondence and incoming telephone queries.
Periodically review files in line with client expectations.
Instruct counsel or conduct advocacy for detailed assessments where appropriate.
Maintain accurate records and case management data.
Support broader business decision-making through effective data handling.
The ideal candidate will have:
Experience in a similar costs negotiator role (claimant or defendant background welcomed).
Understanding of the detailed assessment process, costs case law, and insurance litigation procedures.
Proven ability to manage your own caseload and meet performance targets.
Confident communication and client liaison skills.
Strong organisational skills with the ability to prioritise.
IT proficiency and familiarity with legal case management systems.
The benefits:
Incentive plan and annual leave that increases with service.
Simply health cash plan, online GP access, and wellbeing support.
Pension scheme, life assurance, cycle-to-work, and tech schemes.
Season ticket loan, gym discounts, and exclusive retail and leisure perks.
This is an excellent opportunity to gain access to an industry-leading insurance client. If you are an experienced Costs Negotiator looking for a role in Manchester, we’d love to hear from you. you can contact Nadine Ali at Sacco Mann for further information on the role.....Read more...
Credit Hire Legal Assistant
Location: Liverpool
Salary: Competitive
Contract Type: Permanent
Position Type: Full Time
My client is excited to be expanding their busy Pre-Litigation department in Liverpool and are currently looking for an experienced Credit Hire Legal Assistant to join their dynamic team. If you are passionate about achieving excellent results for clients and providing outstanding service, this is a fantastic opportunity to further your legal career.
You will be handling a caseload of Credit Hire claims and supporting the growth of an ambitious and successful team.
Key Responsibilities:
- Managing a caseload of pre-litigation Credit Hire and Personal Injury cases.
- Handling both liability-admitted and liability-disputed matters.
- Complying with internal and supervisor instructions in a timely and professional manner.
- Providing regular updates and building strong relationships with credit hire companies.
- Negotiating settlements to achieve the best outcomes for clients.
- Efficiently using case management and diary systems.
- Delivering work within key KPIs including settlements, billing, and case duration.
About You:
- Previous Credit Hire experience is essential.
- Confident managing a full caseload of RTA claims.
- Strong understanding of the PI claims process, including costs.
- Knowledge of case law, MOJ protocol, Pre-Action Protocol for Personal Injury claims, and the CPR.
- Experience with Proclaim is advantageous.
- Organised, committed, and able to work under pressure while maintaining high-quality work.
- Self-motivated with a strong focus on targets and client care.
- Excellent communication and telephone skills.
- Ability to work independently as well as collaboratively within a team.
Whats in it for you?
- Competitive salary package.
- 23 days holiday plus 8 bank holidays.
- Employee Assistance Programme.
- Workplace pension scheme.
- Modern city centre office with excellent transport links.
- Free onsite gym, fitness classes, and wellbeing programmes.
- Discounted onsite restaurant and café.
- Secure bike storage and discounted local parking.
- Career development opportunities in a supportive and ambitious law firm.
Apply now and take the next step in your legal career!
Please forward your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.....Read more...
Sacco Mann is working with an award-winning, global, defendant law firm who are looking for a Paralegal/Litigation Executive to join their Volume Motor team based in Manchester. Within this team you would be handling fast-track and small claims RTA files from issue through to trial.
The role:
Assess claims for special damages and draft all pleadings.
Value personal injury claims using JC Guidelines and case law.
Negotiate settlements with persuasive arguments where appropriate.
Demonstrate strong telephone negotiation skills.
Prepare witness statements for court.
Liaise with claimant’s solicitors, counsel, courts, brokers and insurer clients.
Adhere to SLA requirements for reporting and updates.
Exhibit strong written and verbal communication skills.
Essential skills:
Strong accuracy and attention to detail.
Ability to manage time efficiently in a fast-paced environment in order to meet deadlines.
At least 12 months previous experience of managing an RTA caseload.
A professional demeanour with a strong ability to build relationships both internally and externally.
In return, this firm offers a range of employee benefits, which include:
Hybrid working – 2 days in the office, 3 days at home.
Private medical insurance scheme.
Dental insurance.
25 days annual leave per year with the ability to earn and buy additional days.
Group income protection.
Childcare voucher scheme.
Season ticket loan.
Employee assistance programme.
In-house dry-cleaning service and online benefits.
If you are interested in this Manchester based vacancy for a Motor Paralegal/Litigation Executive, you can contact Nadine Ali at Sacco Mann for more information on 01618714759, or email your CV to Nadine.ali@saccomann.com.....Read more...
Job purpose:
To provide receptionist duties under the direction of the Central Team.
To provide administrative support to other departments within the practice.
To contribute to the effective and efficient running of the office.
Undertake reception duties, answering telephone calls, redirecting calls and /or taking messages.
To undertake routine administrative duties in relation to the organisation as and when required.
To provide administrative support in relation to the production of specific materials e.g. letters, memos, minutes etc.
Liaising with Solicitors and diary management.
Provide routine receptionist/administrative support e.g. photocopying, filing, emailing, etc.
Maintain manual and computerised records/management information systems.
Deal with face to face enquiries and signing in visitors.
Operate office equipment e.g. photocopier, shredder, scanner, etc.
To work as part of a team and always support the role of others contributing to the overall work and ethos of the central team.
To undertake personal development through training and other learning activities including performance management, as required.
Be aware of and comply with policies and procedures relating to health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.
Training:The customer service apprenticeship requires students to complete 4 days a week at zenith lawyers and 1 day a week at Blackburn College.Training Outcome:Business Administration Level 3 or permanant position.Employer Description:Located near the Center of Blackburn Zenith lawyers are known for providing a range of legal services to individuals and businesses. They pride themselves on offering expert advice with a personal touch.Working Hours :Weekday working, 37.5hrs per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Team working,Creative,Initiative....Read more...
Duties will include:
Develop an understanding of revenues and benefits rules, regulations and processes
Use a range of IT systems to create and maintain accurate records relating to council tax, business rates, housing benefit and council tax support
Learn how to deal with enquiries from citizens, both on the telephone and face to face
Undertake a range of administrative support duties to support efficient service delivery
Training:
You will attend a local training provider, usually on day release, to gain a Level 4 qualification in Revenues & Benefits
Attend an in-depth Apprentice Induction
Gain a health & safety qualification
Attend enrichment activities to enhance your knowledge eg interview techniques, health & wellbeing, finance, disability awareness
Have the chance to attend marketing events and also take part in activities during National Apprenticeship Week
Training Outcome:
Gain a Level 4 Apprenticeship in Revenues & Benefits
2 years work experience in the public sector
Personal support to seek employment 4 months from the apprenticeship ending
The apprenticeship programme has a high retention rate as there are many opportunities to gain employment within the council
Employer Description:Wakefield Council is a local authority who provides many services to the citizens of Wakefield and the surrounding district.
We are an ambitious, high achieving and low spending council, delivering value for money through efficiency and innovation. Continuous improvements to our high quality services means we need to employ talented and dedicated individuals to support our existing workforce.Working Hours :The working week is usually:
Monday to Thursday, 8.30am - 5.00pm, Friday, 8.30am - 4.30pm. Flexible working is sometimes available.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Resilience....Read more...
