GENERAL ADMINISTRATION:
Providing professional, efficient and effective administrative support to a range of Young Somerset business functions including data input, minute-taking and premises/health and safety
Coordinating a range of routine and ad-hoc activities which ensure the smooth-running business operations of Young Somerset
Follow up on enquiries using the most appropriate method e.g. MS Teams, phone, email etc.
Carry out data input to identified systems, checking accuracy of data and ensuring records are complete and accurate
Proactively monitor central inboxes daily, forwarding and dealing with enquires appropriately
Make updates to content on the staff intranet site, as requested, to support staff self-service of key business information e.g. forms, templates, policies, booking processes etc.
Maintain appropriate filing and archiving systems for Young Somerset, in accordance with relevant policies and statutory requirements, including GDPR; supporting archiving, file destruction and the day-to-day organisation of files and resources
Support the development of forms, templates and staff guidance documents, following best practices and changing business or sector requirements
Prepare documents and resources
Undertake printing, photocopying and laminating as required
MEETINGS ADMINISTRATION:
Arrange bookings and hospitality for meetings and events in respect of Board, SLT and staff events/training sessions
Making enquiries and booking accommodation for practitioner interventions with children and young people
Produce agendas and minutes for a range of priority meetings, as instructed by SLT
Attend and actively participate in the Central Team meetings and Away Days, completing actions as required
Co-ordinate the use of Young Somerset meeting rooms, resources and equipment
BUSINESS OPERATIONS SUPPORT:
Work alongside the Central Team colleagues to support a number of central support functions which support the smooth-running of Young Somerset including support with:
Ordering goods and services
Supporting routine health and safety walks by recording and monitoring actions
Completing online or telephone enquiries/research to help influence wider decision-making
Administration of company vehicle checks, defects and maintenance
Project administration - updating spreadsheets, templates and drafting communication
OTHER:
Understand, adhere to and actively implement all policies and procedures of Young Somerset
Act as Ambassador for Young Somerset through proactive demonstration of organisational values in all internal and external communications
Training:Level 3 Apprenticeship Standard - Business Administrator:
Level 3 Business Administrator Standard - Knowledge, Skills and Behaviours
Level 2 Functional Skills in English, maths and ICT, if required (exemptions apply)
An initial assessment will need to take place in order to decide on the appropriate training package.
Support to develop and demonstrate technical and wider sector-related knowledge to underpin competence within the Business Administrator Apprenticeship.
On and off the job training and location to be confirmed.Training Outcome:You might move into a Business Administrator or Wellbeing Practitioner role if you prove yourself as adept in the apprenticeship.Employer Description:Young Somerset is the primary voluntary and community sector youth work organisation in Somerset and our mission is to put young people first.
We deliver a range of services that are aligned to statutory provision and support young peoples’ personal, social, economic, educational development. We are creative and innovative in dynamic ways and collaborate to strengthen our sector’s offer to deliver positive, sustainable outcomes for children, young people, their families, and their communities.
Our vision is delivered through three strands of work: Targeted Youth Support, Alternative Education Provision and Enterprise, and Mental Health and Wellbeing.
Targeted Youth Support
Supporting children and young people who have high levels of need, risk and vulnerability.
Alternative Learning Provision and Enterprise
Supporting children and young people with learning by doing, building economic, education and employability skills alongside their personal and social development.
Mental Health and Wellbeing
As Somerset’s CYP-IAPT provider, delivering Low-Intensity Cognitive Behavioural Therapy for mild-to-moderate mental health disorders.Working Hours :Monday - Friday
Shifts to be confirmed.Skills: Communication skills,IT skills,Administrative skills,Deciding and initiating action,Working with people,Relating and networking,Writing and reporting,Learning and researching,Planning and organising,Meeting agreed deadlines,Working as part of a team,Working within an office....Read more...
Account Executive (Sales)
Reporting to: Regional Commercial Manager
Position Overview:
The Account Executive (Sales) will be responsible for growing business within a designated geographical region by managing and developing a portfolio of Commercial, Industrial, and Agricultural accounts.
Key Responsibilities:
Manage and develop a commercial portfolio of Small and Medium Enterprise (SME) customers.
Drive revenue, volume, and gross margin growth through the application of company business tools and guidelines, aligned with individual and regional budgets.
Organically grow the profitability of the customer portfolio through effective price management, increasing share of wallet, and fostering customer loyalty via additional products and revenue streams.
Achieve monthly targets and associated KPIs, including productivity metrics managed through telephony reporting, as set by the Regional Commercial Manager.
Maintain the highest standards of customer excellence, adhering to customer complaint procedures when necessary.
Upsell the full range of companies products and services—including energy procurement, lubricants, tanks, and fuel cards—to maximize revenue.
Provide timely reports and information as required by the Regional Commercial Manager or General Manager.
Fully utilize all company systems and processes; assist in office-based support when necessary.
Collaborate with internal departments to drive customer loyalty through Price Risk Management proposals and sustainability offerings.
Work closely with colleagues across the business to strengthen the overall customer offering and improve loyalty.
Process customer orders, manage queries, and consistently deliver outstanding customer service.
Champion a health and safety-focused culture at all times.
Conduct customer meetings and account reviews via video conferencing tools when face-to-face meetings are not possible.
Collaborate with the Regional Commercial Manager and Marketing Department to minimize customer churn through targeted campaigns and portfolio action plans.
Maintain a professional and reputable approach in all internal and external interactions.
Ensure consistency of job functions and processes across businesses in the UK to promote operational unification.
Maximize sales opportunities by targeting vertical markets across Agricultural, Industrial, and Farm Group sectors, for both rigid and articulated delivery modes.
Integrate newly acquired business accounts from the Business Development team into the existing portfolio, ensuring thorough follow-up to explore cross-sell and up-sell opportunities and strengthen customer relationships.
Manage financial risk by working alongside the Credit Department to ensure customers trade within agreed financial terms and limits.
Essential Skills:
Proven telephone sales experience in a fast-paced, target-driven environment.
Key account management experience with a focus on achieving revenue and growth targets.
Demonstrated success in a competitive sales environment.
Full UK driving licence.
Strong computer literacy, particularly in Microsoft Word, Excel, and Outlook.
Excellent interpersonal and communication skills—both written and verbal.
Ability to thrive in a high-pressure, KPI-driven environment.
Self-motivated and capable of working independently as well as collaboratively within a team.
Skilled at building and maintaining long-term relationships to drive customer loyalty and repeat business.
Proactive, solutions-oriented, and confident in taking the initiative.
Ability to engage professionally with a diverse customer base across multiple sectors.
Desired Skills:
Field-based sales and business development experience, within Commercial, Agricultural, or Industrial sectors.
Hours of Work:
Monday to Friday, 8:00 AM – 5:00 PM (with a one-hour lunch break)
Office-based from Monday to Wednesday; remote work on Thursday and Friday
How to Apply
Call 01803 840844 and ask for Chris Henry to learn more. Alternatively, email: chris.henry@mego.co.uk
Mego Employment Ltd acts as an employment agency for permanent roles and an employment business for temporary positions.....Read more...
