Suffolk University Senior dental nursePermanent contract 37.5 hours per week Salary starting from £25k The University of Suffolk Dental Community Interest Company (CIC) is an exciting Dental Social Enterprise and innovative collaboration between the University of Suffolk and the Suffolk and North East Essex Integrated Care Board, seeking to provide high-quality NHS dental services to the population of Suffolk through the brand new, state of the art clinical facilities situated on the scenic Ipswich Waterfront. Embracing the latest technology and innovation, the facility will offer fully equipped surgeries, intraoral cameras, digital radiography, and access to CBCT diagnostics. As a new provider of NHS dental care in the region the Dental Social Enterprise is well-placed to offer ordinary dental care delivered with extraordinary care. Our ethos is all about enabling dental care, improving oral health by increasing access to dental services and at the same time providing opportunities for those starting or continuing a dental career in the East of England. In line with current good practice and optimum care delivery, an opportunity to deliver person-centered care with a focus on prevention, stabilisation, and disease management. Purpose of the job: To be part of a wider dental team providing dental nurse support and work alongside dentists, dental therapists/hygienists, receptionists in the care of service users. This will include assisting in the full range of dental care provided to service users of the dental service from supporting with routine examinations to advanced specialist treatments Main Duties and Responsibilities Communication: Welcoming and receiving service users into the dental service Reassure service users and explain dental procedures especially when there may be communication difficulties. Monitor, support and reassure service users through relevant behavioural techniques. Monitor service users, identify any complications and take the necessary actions consistent with agreed local and national protocols. Record treatment, for example, baseline charting, clinical treatments and periodontal charting from the dental operator’s instructions. Undertake reception duties when required e.g., greeting service users, answering the telephone, making appointments, explaining service user charges and collecting service user charges Liaise with the dental team, senior leaders and wider colleagues to maintain the effective running of the dental service. Clinical: In collaboration with the wider dental team decide when service users need to be seen urgently. Anticipate the operator’s requirements across a broad range of clinical procedures; practising four-handed dentistry to improve speed, efficiency and comfort for the service user Assist the operator in organising the days activities. Monitor day lists and appointment diary and update as necessary. Prepare the surgery for use at the beginning of the session and clear up at the end of the session. Arrange for the timely supply of materials and laboratory work. Prepare filling and impression materials, instruments, equipment, dressings and syringes as requested by the dental operator. Use equipment such as hand instruments, aspiration equipment, etc, in a manner which minimises the risk of cross infection or soft tissue injury. Maintain hand pieces, aspirators and other equipment. Utilise keyboard skills for data entry on dental software programme. Give oral health and diet advice in line with evidence based national guidelines i.e., DH Delivering Better Oral Health. Assist the dental operator in the provision of dental treatment and to supervise the service user until they are fit to leave the dental service Provide pre-operative and post-operative instructions for service users in agreement with the operator. Accompany dental team members on outreach visits, as required and assist them throughout treatment. Undertake general clerical duties including dealing with petty cash, the collection/banking of service users’ payments, selling dental aids to the public and to balance all monies received at the end of the day. Assist with the ordering of general and pharmaceutical supplies and processing documentation for payment. Demonstrate own activities or workplace routines to new or less experienced staff in own work area Record treatment i.e., includes baseline charting, clinical treatments and periodontal charting from the operator’s instructions. Decontaminate and handle instruments often contaminated with blood, saliva and debris in line with infection control guidance. Maintain an aseptic working environment throughout and clear up at the end of the session ensuring that high standards are maintained. Professionalism, Leadership and Management: To be responsible for promoting the Organisation’s values and high-performance standards both individually and as a team, in the achievement of our strategic objectives and priorities Act within the General Dental Council’s (GDC) ethical guidance and standards commensurate to that of a dental professional. To build a strong external image of clinical excellence for the organisation and create opportunities to enhance the profile of the social enterprise and its services, ensuring high social responsibility. Act within other professional laws and systems including Health and Safety, Freedom of Information Act and Data Protection Legislation. Observe all policies and procedures and maintain the Staff Confidentiality Code of Conduct at all times. Follow and implement clinical policies and procedures to comply with legislation. Apply safe working practices and take responsibility for own actions. Support other members of the dental and wider healthcare team in the interest of service users. Demonstrate a commitment to lifelong learning through education, training and practice against agreed occupational standards and in accordance with GDC guidance. Apply an evidence-based approach to learning, practice, clinical judgement and decision making and utilise critical thinking and problem-solving skills. Take responsibility for personal development planning and reflective practice. Maintain professional behaviour and appearance, including being punctual and polite. Effectively manage own time and resources....Read more...
The role will include various administration duties with the aim to develop and have more responsibility during your apprenticeship.
The role will include some of the following areas:
General administrative duties including typing, correspondence by e-mail
Liaise with field staff
To undertake filing, record keeping, photocopying and distribution of relevant documents
Post and mailing duties
Scanning of documentation onto the Doc View platform
Maintain health & safety standards
Work co-operatively with other teams and partners to deliver services effectively
Help out in times of need to ensure quality of service is met
To deal courteously and efficiently with all visitors
Using Microsoft Packages, in particular Word, Excel, and PowerPoint
To deal courteously and efficiently with all visitors
Answering the telephone in a professional manner and dealing with enquiries
Responsible for co-ordinating the post
Providing refreshments for visitors when required
Inputting data onto internal systems with a high level of accuracy
Dealing with stationery/stock levels and reordering as and when appropriate
Assisting all members of the team as and when required
Dealing with requests for information
Ensuring that the Policies of the company are observed, and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities, and confidentiality
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.
As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows:
Attend and be punctual for all induction sessions, lessons and work-based training/support sessions
Complete all required assignments with regards to your apprenticeship by the required timeline
Build up your portfolio of evidence on-going during your apprenticeship programme
Access support from your tutor assessor and manager with regards to any evidence requirements or support as and when required
Training:Overview of Customer Service Level 2 Apprenticeship Standard.
The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation.
Your core responsibility will be to provide a high-quality service to customers. The duration of the training programme is up to 15-months.
The standard covers the following:
Knowledge:
Knowing your customers
Understanding the organisation
Meeting regulations and legislation
Systems and resources
Your role and responsibility
Customer experience
Product and service knowledge
Skills:
Interpersonal skills
Communication
Influencing skills
Personal organisation
Dealing with customer conflict and challenge
Attention to detail
Behaviours/Attitude:
Developing self
Being open to feedback
Team working
Equality - treating all customers as individuals
Presentation - dress code, professional language
“Right first time”
You will have to evidence achievement of maths and English 4/C or above or Key Skills at Level or 2.
You will complete an End Point Assessment; this will involve the following:
Showcase/Portfolio
Interview
Practical Observation
Professional Discussion
You are given time off to study; you will attend classes face to face and complete work for your apprenticeship.
The study day is a Wednesday at Kirklees College in Huddersfield.Training Outcome:A full-time position, subject to satisfactory employment and achievement of apprenticeship.
Employer Description:NU-SWIFT INTERNATIONAL is a company with an enviable reputation for the quality, reliability and efficiency of its fire extinguishing products, having over 70 years of experience in the Fire Protection industry. Through our network of approved service engineers and trained fire protection consultants, we offer advice on all aspects of fire safety.Working Hours :Monday to Friday, times TBA.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Excellent attendance....Read more...
You will demonstrate excellent customer service skills and behaviours as well as product knowledge when delivering to our customers. You will provide service in line with the organisation’s strategic plan and standards and within appropriate regulatory requirements.
Main Duties and Responsibilities
Your core responsibility will be to provide a high quality service to customers and stakeholders which will be delivered from the workplace or digitally
These may be one-off or routine contacts and include dealing with orders, offering advice, guidance and support, meet-and-greet, fixing problems, after care or gaining insight through measuring customer satisfaction
You will be the first point of contact in Student Services, dealing with enquiries regarding courses, Bursary and general student and stakeholder enquiries in the Student Services office
Your customer interactions may cover a wide range of situations and can include; face-to-face, telephone, post, email, text and social media
General
All employees of Oldham College Corporation are required to actively promote and work within the policies, procedures, regulations and codes of conduct of the Corporation
All employees of the Corporation are required to work within and contribute to the achievement of the College strategic plan
To undertake such other duties that may be reasonably required commensurate with grade
Be committed to personal professional/vocational development and participate in the College’s appraisal process and training and development activities as required
All employees of the Corporation are required to undertake such professional development and skills updating as required by the College and/or required by the changing demands of their role
To work flexibly, which may include evenings, open days, and possibly weekends
Equality and Diversity:
It is the responsibility of the post holder to promote equality and diversity throughout the College
The post holder will undertake their duties in full accordance with the College’s policies and procedures relating to equal opportunity and diversity
Health and Safety:
To promote health, safety and welfare throughout the College
To undertake their duties and responsibilities in full accordance with the College’s Health and Safety Policy and Procedures
This job description is a summary of the key areas of responsibility
It is not a definitive list
The details contained in this job description, particularly the principal accountabilities, reflect the content of the job at the date the job description was prepared
It should be remembered however, that over time, the nature of individual jobs will inevitably change; existing duties may be lost, and other duties may be gained without changing the general character of the duties of the level of responsibility entailed
You are required to work flexibly to meet the needs of the service and along with your line manager, make suggestions to vary the scope and application of your responsibilities within a reasonable framework appropriate to this level of post
The College will expect to revise this job description from time to time and will consult with the post holder at the appropriate time
Training:
Off the job training will take place at Oldham College one day a week
Training Outcome:
Full time employment for the right candidate
Employer Description:Oldham College was established in 1893 after a donation from the Platt family, a famous textile machinery manufacturer. Today, the College offers an extensive range of qualifications in a variety of areas including digital and creative, performing arts and media, financial and professional services, sport, travel and public services, construction and the built environment, caring professions plus retail and commercial. Vocational education is more important than ever with businesses wanting to take on new staff with the right skills and knowledge to work in their sector. We work closely with employers to ensure we are providing courses and developing students in sectors that are relevant, growing and have lots of opportunities. These employers contribute to the development of our curriculum and help in other ways such as providing work experience, master classes, workshops and much more.Working Hours :Monday to Friday
9am- 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Be part of a friendly, helpful, and inclusive team that puts customers first
Share ideas to help the team work better and make the company a great place to work
Always act professionally and give great service to both customers and colleagues
Help create and send regular reports showing how we are doing with key customers
Keep our systems and records up to date with the right information
Make sure reports are sent to customers on time and are accurate
Help manage updates to prices from suppliers and for customers
Support with reviewing and updating prices every few months
Look for ways we can improve how we do things
Help the sales team when new customers join, especially with product and pricing details
Support the team with daily tasks and share useful customer or sales information when needed
Training:You will complete the Level 3 Business Administration Apprenticeship Standard and receive full training on the job to ensure that you're the most suitable candidate for a permanent role as a Sales Support Executive at Creed Foodservice by the end of your Apprenticeship Programme.
This will include learning about:
Each department across the business
Reporting systems
Telephone Systems
Order systems
A day out with a Business Development Manager
Coaching and Mentoring
You will learn the company, its goals and activities and how your role supports Creed to achieve its objectives, and develop skills to be able to communicate effectively with different people at all levels in the company.Training Outcome:
After completion of your Apprenticeship, you could step into a permanent Sales Support Executive position, earning £26,208.00 per annum
Further down the line, you could progress to a sales support supervisor, telesales, account management or team leadership role
Employer Description:Creed is a family business established in 1972 which is ambitious with its growth within the industry. We deliver a great range of multi-temperature food products, including our butchery and fresh range to caterers across the country from our bases in Cheltenham, Ilkeston & High Wycombe.
It's a great place to be and we are proud of our role in supporting our local community. We are dedicated to creating a great place to work and have been recognised as a "Sunday Times Top 100" Company.Working Hours :Monday - Friday, 8.30am - 5.00pm with a 30 minute unpaid break for lunch. Additional hours may be available on a SundaySkills: Communication skills,IT skills,Organisation skills,Presentation skills....Read more...
To provide a professional & personal first point of contact to customers for their IT support queries.
Provide 1st line IT support through numerous channels of communication including email, telephone, internal requests and automated alerts.
Troubleshooting issues and logging them into the company ticket system.
To ensure all support requests and incidents via any inbound channel are properly understood and recorded on Autotask.
Ensure the in-house operating systems are fully maintained in an accurate manner on all work received, updated or completed.
Escalate relevant and more complex work to the 2nd Line Helpdesk Technicians.
Undertake simple maintenance tasks for monitored systems.
To proactively contact and chase customers until a resolution has been achieved, or the issue is escalated.
Prepare Customer Hardware ready for use, such as building/configuring customer PCs, servers or printers.
Installing Software and building computers for customers.
Take on ad hoc project work as directed by the IT Helpdesk Manager.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services.
Learn technical content that aligns to and is relevant to employers and the market.
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification.
Get an introduction to Windows, Linux and PowerShell.
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:On successful completion of your Apprenticeship, the company aims to offer you a full-time Helpdesk Technician role with Salary Increase and a clear Career Progression and Training Plan to progress you over the years into expert areas and/or management level IT. Employer Description:Everything Tech are an award-winning Managed IT Service Provider. They help Companies of all sizes do amazing things with Technology. They support over 4500 users across nearly every industry all over the Country and are a Microsoft Gold Partner specialising in Microsoft’s Modern Workplace shift in transforming businesses IT.Working Hours :Monday - Friday, between 8am - 5pm or 9am - 6pm.Skills: Communication skills,IT skills,Customer care skills....Read more...
City Electrical Factors carry comprehensive electrical stock and run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to provide a comprehensive, unrivalled service and attention to quality.
A major strength is our commitment to satisfy the demands of our customers with innovative, high quality and cost effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever-changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafes that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.
After full training responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Trade counter
Sales calls
Processing orders
Administration
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
Training:Completing a Level 2 Trade Supplier Apprenticeship Standard, consisting of:
Knowledge and competence qualification in trade supplier at Level 2
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 5.00pm - (with 1-hour for lunch).Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
City Electrical Factors carry comprehensive electrical stock and run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to provide a comprehensive, unrivalled service and attention to quality.
A major strength is our commitment to satisfy the demands of our customers with innovative, high quality and cost effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever-changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafes that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.
After full training responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Trade counter
Sales calls
Processing orders
Administration
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
Training:Completing a Level 2 Trade Supplier Apprenticeship Standard, consisting of:
Knowledge and competence qualification in trade supplier at Level 2
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 5.00pm - (with 1-hour for lunch).Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
City Electrical Factors carry comprehensive electrical stock and run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to provide a comprehensive, unrivalled service and attention to quality.
A major strength is our commitment to satisfy the demands of our customers with innovative, high quality and cost effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever-changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafes that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.
After full training responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Trade counter
Sales calls
Processing orders
Administration
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
Training:Completing a Level 2 Trade Supplier Apprenticeship Standard, consisting of:
Knowledge and competence qualification in trade supplier at Level 2
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 5.00pm - (with 1-hour for lunch).Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
City Electrical Factors carry comprehensive electrical stock and run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to provide a comprehensive, unrivalled service and attention to quality.
A major strength is our commitment to satisfy the demands of our customers with innovative, high quality and cost effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever-changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafes that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.
After full training responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Trade counter
Sales calls
Processing orders
Administration
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
Training:Completing a Level 2 Trade Supplier Apprenticeship Standard, consisting of:
Knowledge and competence qualification in trade supplier at Level 2
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 5.00pm (with 1-hour for lunch).Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
We are looking for a dynamic, motivated and enthusiastic individual to join our friendly team as soon as possible. The role is on a full time basis (37hrs) however, the practice is committed to providing a good work-life balance and as a result, working days are negotiable.
The following are the core responsibilities of the Receptionist. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:
Maintain and monitor the practice appointment system
Process personal, telephone and e-requests for appointments
Answer incoming phone calls, transferring calls or dealing with the callers’ request appropriately
Signpost patients to the correct service
Initiating contact with and responding to, requests from patients, team members and external agencies
Clinically code data on [insert system name]
Photocopy documentation as required
Data entry of new and temporary registrations and relevant patient information as required
Input data into patients’ healthcare records as necessary
Direct requests for information, i.e., SAR, insurance/solicitors’ letters and DVLA forms to the administrative team
Manage all queries as necessary in an efficient manner
Carry out system searches as requested
Maintain a clean, tidy, effective working area at all times
Monitor and maintain the reception area and notice boards
Support all clinical staff with general tasks as requestedTraining:On the job training with the employer whilst working towards a Business Administrator (Level 3) apprenticeship standard including Functional Skills if appropriate.
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator/
Regular work-based assessments/observations carried out by ABM Training Tutor Assessor, to determine competency and meet with Awarding Body standardsTraining Outcome:Potential for full time employment for the right candidate.There are opportunities to progress onto other qualificationsMany employers retain apprentices in full/part time positions The Qualifications you gain can also help you to get into higher education or other employment Being an apprentice gives you the opportunity to gain a recognised qualification and developing professional skills whilst earning a salary, inside some of Kent’s best companies.
Once the Apprenticeship has been achieved you will have the skills, abilities and experience to update and enhance your CV, to make it attractive to potential employers.Employer Description:General Practice Surgery: providing primary care services to circa 7k patients in the local area (Staplehurst)Working Hours :37.5 Hours
Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Initiative....Read more...
As a member of the school administration team, your main jobs and duties will consist of:
Word processing / data entry
Filing
Photocopying
Dealing with incoming/outgoing post
Answer the telephone and take messages as well as dealing with queries from parents and visitors to the school
Undertake relevant and appropriate training related to the role as part of your personal development
To undertake tasks keeping data protection and safeguarding in mind at all times
Attend meetings
Flexible to provide admin support to various team members
Being committed to safeguarding and promoting the welfare of children and young people
Any disclosures or concerns to be reported to the school’s safeguarding officer
To carry out any other duties relevant to the post
Training:
As well as working towards a Level 2 Customer Service Practitioner Apprenticeship Standard, you will learn job-specific skills from experienced colleagues
Sandwell apprentices also participate in our bespoke 'Skills Academy' for apprentices
In addition to a workplace mentor you will receive support throughout your apprenticeship by a dedicated mentor from the Council's Apprenticeships team
Training Outcome:
The post is offered on a fixed-term contract to cover the duration of the apprenticeship training
You will receive support and guidance to identify and apply for any further apprenticeships or internal jobs that you are suitably experienced and qualified for
Our 'Next Steps' workshop will help you to identify the skills that you have gained throughout your apprenticeship in order to update your CV and apply for any opportunities
Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday to Friday.
Exact times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Confidentiality,Flexibility,Willing to learn,Maturity,Reliability....Read more...
This is an exciting opportunity to join a supportive and growing team providing administrative support within the Head Office departments at MediServices Healthcare.
Key Responsibilities:
Provide general administrative support to the department, including filing, data entry, and document management
Answer, manage or signpost any incoming and outgoing telephone calls and emails to ensure that they are logged/redirected/responded to appropriately and in accordance with guidelines
Accurately record all calendar bookings and data input for all referrals, appointments, reports and follow-up
Liaise with hospitals, GP Surgeries, patients, clinicians and healthcare staff to book clinics and investigatory procedures as required
Book accommodation and travel for clinicians and colleagues as required
Collect and input data from various sources, including the identification of improvements and/or modifications as needed
Produce and perform routine and ad-hoc database queries to extract data for analysis, including but not limited to performance/utilisation/outcomes
Maintain robust data quality through regular checks and cleansing to ensure accuracy and reliability
Undertake a range of record-keeping and monitoring tasks, complying with GDPR, patient confidentiality and organisational requirements
Support the audit process through data collection and analysis
Support the marketing function with social media maintenance and communications
Undertake appropriate training and development activities to meet the requirements of the post
Work in a flexible way in order to support colleagues to ensure an effective service is given
To undertake any other reasonable duties in line with the general responsibility of the post
Training:Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.Training Outcome:Successful completion of the apprenticeship could lead to a permanent administrative role within MediServices Healthcare, with opportunities to progress into areas such as data management, clinic coordination, or team leadership roles within our expanding organisation.Employer Description:MediServices Healthcare is a leading provider of insourced and outsourced diagnostic and clinical services specialising in Neurophysiology and Ultrasound, working closely with the NHS. Based in the Midlands, we are a growing organisation dedicated to delivering high-quality, patient-focused care across the UK.Working Hours :Monday-Friday 09:00am-17:00pm
Including 30-minute unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Accurate data entry,Time management,Professional writing,Positive attitude,Self-motivated,Enthusiastic,Willing to learn,Reliable,Friendly and approachable,Professional manner,Resilient under pressure,Eager to help others,Strong work ethic....Read more...
City Electrical Factors carry comprehensive electrical stock and run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to provide a comprehensive, unrivalled service and attention to quality.
A major strength is our commitment to satisfy the demands of our customers with innovative, high quality and cost effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever-changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafes that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.
After full training responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Trade counter
Sales calls
Processing orders
Administration
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
Training:Completing a Level 2 Trade Supplier Apprenticeship Standard, consisting of:
Knowledge and competence qualification in trade supplier at Level 2
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 5.00pm - (with 1-hour for lunch).Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
City Electrical Factors carry comprehensive electrical stock and run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to provide a comprehensive, unrivalled service and attention to quality.
A major strength is our commitment to satisfy the demands of our customers with innovative, high quality and cost effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever-changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafes that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.
After full training responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Trade counter
Sales calls
Processing orders
Administration
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
Training:Completing a Level 2 Trade Supplier Apprenticeship Standard, consisting of:
Knowledge and competence qualification in trade supplier at Level 2
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 5.00pm - (with 1-hour for lunch).Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
Summary:
The successful candidate, who will be reporting to the department manager, will be responsible for order management, dealing with customer enquiries, export documentation, customs entries, raising of AWB’s / bills of lading and working in close cooperation with our offices while servicing UK customers.
The applicant must be proactive, organised and punctual, engaged and motivated as well as a good attention to detail.
We are looking for a person who can add extra quality to our already highly skilled team.
The main part of the job is to arrange export collections for our UK based customers with various task such as checking deliveries, issuing customs documents, generating AWB’s / bills of lading + other administrational tasks.
Key Tasks:
Timely and effective communication with Customers, partners and internal departments via e-mail/telephone
Updating / verifying the Alliance Shipping Order Management System with customer booking details
Effective monitoring to ensure deliveries are completed within the agreed timelines and keeping the client informed
Ensure that all Collection consignments are conforming to correct information
Pro-active problem solving with customers and colleagues when issues arise
General Day to Day administrative duties including custom clearances
What we can offer you:
A role in a successful, dynamic company
A chance to work in a busy international business environment
Be a part of a strong team of performance driven colleagues
Competitive salary
Great future career prospects for advancement
A professional working environment
Potential yearly bonus based on company result and attendance
Training Outcome:Great future career prospects for advancement including further learning and internal promotion opportunities when they become available.Employer Description:The Alliance Group of Companies has seen exponential growth since its incorporation by GS Waller in (East) London in 1975. Enjoying the support of an extensive “blue chip” export and import client base, interfacing with a global network of reciprocating sea and airfreight agencies which enhance the unbeatable service levels competitive rates and unquestionable ethos of the Group and its directors and staff.
Alliance is now in its fifth decade of operation a feat of longevity that only serves to underscore the integrity and professionalism of the Group and the high esteem in which it is held by its clients and suppliers both in the United Kingdom and on a worldwide basis.Working Hours :Monday to Friday, 08.45 - 17.00.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
City Electrical Factors carry comprehensive electrical stock and run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to provide a comprehensive, unrivalled service and attention to quality.
A major strength is our commitment to satisfy the demands of our customers with innovative, high quality and cost effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever-changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafes that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.
After full training, responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Trade counter
Sales calls
Processing orders
Administration
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
Training:Completing a Level 2 Trade Supplier Apprenticeship Standard, consisting of:
Knowledge and competence qualification in trade supplier at Level 2
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 5.00pm - (with 1-hour for lunch).Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
City Electrical Factors carry comprehensive electrical stock and run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to provide a comprehensive, unrivalled service and attention to quality.
A major strength is our commitment to satisfy the demands of our customers with innovative, high quality and cost effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever-changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafes that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.
After full training, responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Trade counter
Sales calls
Processing orders
Administration
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
Training:Completing a Level 2 Trade Supplier Apprenticeship Standard, consisting of:
Knowledge and competence qualification in trade supplier at Level 2
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment are conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment are conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 5.00pm - (with 1-hour for lunch).Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
City Electrical Factors carry comprehensive electrical stock and run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to provide a comprehensive, unrivalled service and attention to quality.
A major strength is our commitment to satisfy the demands of our customers with innovative, high quality and cost effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever-changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafes that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.
After full training, responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Trade counter
Sales calls
Processing orders
Administration
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
Training:Completing a Level 2 Trade Supplier Apprenticeship Standard, consisting of:
Knowledge and competence qualification in trade supplier at Level 2
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 5.00pm - (with 1-hour for lunch).Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
City Electrical Factors carry comprehensive electrical stock and are run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to providing a comprehensive, unrivalled service and attention to quality.
A major strength is our commitment to satisfying the demands of our customers with innovative, high-quality and cost-effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever-changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafés that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.
After full training, responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Trade counter
Sales calls
Processing orders
Administration
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
Training:Completing a Level 2 Trade Supplier Apprenticeship Standard, consisting of:
Knowledge and competence qualification in trade supplier at Level 2
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 5.00pm - (with 1-hour for lunch).Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role or who holds relevant professional qualifications or a tech degree will not be eligible.
You will also need to commit to completing a Level 3 Digital Support Technician Apprenticeship.Overview
At Ometis we provide end to end data services to help our customers unlock the power of their data. We see ourselves as friendly and we're looking for curious, motivated people to share our passion to enable our customers to make data driven decisions about their business.
We believe that diversity strengthens our team so all that we ask is that you have the motivation and the raw material to excel, we'll provide the technical training and support you through the apprenticeship as you take the first steps in your tech career.
We're proud to be the UK's largest dedicated Qlik consultancy
Main responsibilities:
Record the details of new issues and updates in the helpdesk system
Investigate system issues promptly, providing regular progress updates via phone and/or email to the customer
Liaise with suppliers to ensure updates and/or data is delivered on time and to specification
Resolve issues where possible
Perform installs, upgrades and basic configuration of supported software for customers
Contribute to the ongoing development of the Support team processes
Good feedback from the customers and from the business
Required skills:
An enthusiastic and professional attitude with a desire to keep customers happy by helping solve their issues and answer their questions
A commitment to learning new skills
Some understanding of IT concepts such as firewalls, networks, virtual machines
Some understanding of common applications and operating systems - e.g. Microsoft Office, Microsoft Windows, LinuxSome understanding of cloud environments like Azure/AWS/Google Cloud
Good telephone manner and good written English skills
Logical thinker that enjoys problem solving
Efficient worker - able to balance priorities whilst working on multiple tasks in a given day
Good team worker
Training:You will undertake the Level 3 Digital Support Technician Apprenticeship Standard and be given the opportunity to gain relevant British Computer Society qualifications.
You will work alongside our experienced Service Desk team and build your skills through a combination of:
1-2-1 Coaching
Group activities
Online learning
Work based tasks
Training Outcome:Ongoing employment and career development. Employer Description:Since forming in 2010, Ometis has grown from humble beginnings to representing some of the country’s leading brands and organisations.
Today we are proud to be the UK’s leading Qlik experts who help businesses across the country gain a competitive advantage with Qlik Business Intelligence solutions. From Qlik development and Qlik training through to bespoke support programmes, we do it all.Working Hours :Our service desk is staffed between 5.30am - 5.30pm, seven days a week, 364 days a year. We have a shift pattern to share the workload and balance out of hours / unsociable working and further information about this will be provided.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Registers in the CRM electronic system all RFQs and POs from customers in a timely manner
Ensures accurate CRM logs based on Emerson standards and procedures
Maintains an updated CRM database by adding new customer contacts and accounts
Sends acknowledgement of receipt for RFQs and POs to the customer
Assigns CRM tasks to the responsible person in the Sales Office
Provides support to the Sales team that meets customer requirements and ensures the highest standards of presentation
Updates CRM database with the relevant information for every query that is being logged
Works with UK Sales Coordinator to process incoming emails into the UK Sales mailbox
Facilitates the archiving of all documents used in the logging phase in OCM/WCC
Flexibility, depending on urgent enquiries received at the sales desk
Liaise with colleagues to ensure any customer warrany, SR process is completed through to customer resolution.
Ensure the consistent delivery of the highest levels of service, both internally and externally.
Support colleagues in the team, and across the business, as directed by your Line Manager
Where necessary, load customer orders into business system, manage dates, ITC and commercial terms
Working with members of the sales operations team to collect relevant information from factory contacts regarding Order status, communicating progress back to customers in a proactive manner
Use the telephone, email, web chat, and online meetings to interact with customers and colleagues in a professional, friendly and supportive manner.
Ensure customer data and interactions are recorded accurately on our systems.
Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.
To be a conscientious member of sales operations team and be prepared to be flexible in carrying out any other duties that may be required from time to time.
Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:On successful completion of the Level 2 Customer Service Apprenticeship, you will have the opportunity to complete the Level 4 Sales Executive apprenticeship as well as further development opportunities within Emerson.Employer Description:By joining Emerson as an apprentice, you will be working at the heart of our business. This means that the skills and business insight gained can serve as an invaluable foundation toward developing your career within our global organisation. We offer plentiful opportunities for advancement and support this through our formal personal development planning process.
Our on-boarding program uses a blended learning approach to get you up and running as quickly as possible. You benefit from Emerson certified trainers with extensive knowledge of our customers, products and applications.
Our inclusive company culture celebrates the unique perspectives, diversity of thoughts, and exceptional innovation that come to life when we actively seek to hire and develop the best, brightest team members from all backgrounds. These unique points of view help foster fresh thinking and new ideas, ensuring our continued success into the future.Working Hours :8.30 am-5.00 pm – We operate a hybrid working model of 4 days a week on site, 1 day working from home. The first 6 months will be fully office-based until after probation.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Proactive,Forward thinker....Read more...
The responsibilities of the role are to support and engage and communicate with different departments in the company as well as interacting with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas.
Duties to include:
The role will cover all manner of administrative duties including general admin, word processing and filing, photocopying, faxing and shredding as well as dealing with telephone enquiries.
You will develop the skills and knowledge to aid staff and internal/external customers in a polite and efficient manner.
You will also use the company’s bespoke software and have the responsibility of dealing with invoices.
You will assist in the day-to-day work of the administration department, including responding to customer’s requests, updating systems, and maintaining accurate records.
As the Business Administration Apprentice, you will undertake and successfully complete a Business Administration programme within an agreed timeline.
Training:Training is delivered in the workplace with visits from S&B Automotive Academy's Business Account Manager both face-to-face and over the phone. The Account Manager will also offer support, advice and guidance by monitoring progress through the use of get to gateway which both employer and the apprentice will have access to.Training Outcome:As a company we are committed to providing development and training opportunities to our employees. An apprenticeship is the grounding for your future development and there are lots of opportunities to develop your career.Employer Description:Avalon Motor Company is a family business, established in 1987; we have been servicing the community of Somerset to the highest standards of customer care for over 30 years. We are situated only minutes away from the world-famous Glastonbury Tor, on the Wells road.
We aim to bring you the best selection of used cars possible alongside the very best in customer service. With many happy customers each month, take a moment to read some of our latest five-star reviews.
Whatever the type of car that you are looking for, we are here to help. Used SUV? No problem, used hatchback? We’ve got you covered. With a large selection of quality used cars at any one time, we are proud of the choice we have at our used car dealership in Glastonbury and we are certain that you’ll find the car that you are looking for with us.
From the moment a vehicle arrives with us to the moment it leaves, attention to detail and unrivalled customer service is paramount for us. We treat our customers how we would expect to be treated ourselves. From servicing and MOTs, to car sales, whatever your requirements, please don’t hesitate to contact us.
We stock a cross-section of used vehicles, including used Citroens, BMW, Mercedes, Ford, Kia, Vauxhall, VW, Volvo, Renault, Peugeot, Skoda, and Nissan to name but a few. With prices to suit every budget, and finance packages to make your new purchase affordable, we consider ourselves a ‘one-stop’ buying experience.
We’re proud of our reputation and we work hard to ensure, you, our customers are 100% happy with your purchase. If you’re looking for your next car, let us help you.Working Hours :Monday - Friday, 08:00 - 17:00.
1 hour lunch break.Skills: Attention to detail,Problem solving skills,Logical,Team working,Initiative....Read more...
Duties include:
Assisting stylists - Learn firsthand from seasoned professionals.
Reception and answering telephone enquiries - Be the welcoming face and voice of the salon
Greeting customers - Spread smiles and warmth to everyone who walks through the doors
General salon duties - Dive into the heartbeat of a bustling salon
Training:
You will be training towards a Hair Professional Level 2 qualification, supported by Kleek Apprenticeships and the team at your home salon
The level 2 qualification in hairdressing includes consultation, shampoo/condition and treating the hair, cutting hair using a range of techniques, style and finish and colouring and lightening hair
You do not need any formal qualifications to start the apprenticeship however you will need to have passed English and maths to complete it. Kleek Apprenticeships will help you gain these functional skills alongside the apprenticeship with our bespoke learning modules
You will receive training towards modules including:
Consultations - Understand the client's vision and bring it to life
Shampooing & Conditioning - Lay the foundation for gorgeous styles
Colouring - Unleash your creativity
Cutting - Craft precision
This programme is ideal for those with no experience in the industry and wanting a successful and exciting career in hairdressing.Training Outcome:
After you have completed your Hair Professional Level 2 you will be a fully qualified hair stylist and will be able to work independently within your salon
You will be able to develop your skills further by advancing onto a Diploma in Advanced and Creative Hairdressing or choose any of the other apprenticeships available at Kleek Apprenticeships each of which will allow you to increase your knowledge, add to your skill set and become ever more valuable to your salon
Employer Description:Welcome to Wills & Parker – where expert hairdressing meets creativity in the heart of Harrogate. Since opening our doors in 2013, we’ve proudly served the local community as one of the leading hairdressers in Harrogate, offering precision cuts, expert colouring, and personalised service in a relaxed and friendly environment.
Beyond the salon, we’re committed to giving back, regularly supporting local charities through fundraising initiatives.Our salon is home to a passionate team of full-time professionals, each with years of experience and a dedication to helping you look and feel your best. From transformative restyles to subtle enhancements, our stylists deliver exceptional results every time.
We also collaborate with a talented freelance team, each bringing unique specialisms — from hair extensions and balayage to advanced colouring techniques. Through continuous training and creative mentorship, they stay ahead of industry trends and offer clients the latest in styling innovation.Working Hours :Working days and times will be discussed with successful applicant.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Initiative,Patience....Read more...
Your position will involve various tasks. Some are detailed below:
Key responsibilities:
Sales:
You will be required to field sales enquiries from telephone and email contact and generate relevant quotes from these enquiries
Technical:
Although you are not expected to have specific product knowledge in the beginning, the ability to learn over time and to impart this knowledge to consumers and/or retailers is vitalSystems
You will be expected to work with the computer-based quote system to answer questions and queries from customers
You will be expected to liaise with external couriers to facilitate deliveries to customers and help with any queries
There will be an opportunity for the right person to have an impact on the social media set up of the business
Ensuring that the Policies of the company are observed and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality
Full training will be given in all areas, as required
A willingness to engage in the business and to learn are the most important attributes
Apprenticeship Training:
As part of your contract of employment you are required to:
Attend and be punctual for all lessons with regards to your apprenticeship programme
Complete all assignments with regards to your apprenticeship by the required timeline
Attend all work-based training/support sessions
Organised:
The successful candidate will need to demonstrate strong organisational skill
Good communicator:
The ability to speak to a wide range of consumers and retailers by phone, email and occasionally in person is vital
A professional, friendly, warm and helpful manner is essential
Must have a good level of numeracy and literacy skills
IT literate and have a good understanding of Microsoft Packages
Training:Overview of Customer Service Level 2 Apprenticeship Standard:
The role of a customer service practitioner is to deliver high-quality products and services to the customers of their organisation
Your core responsibility will be to provide a high-quality service to customers
The standard covers the following:
Knowledge:
Knowing your customers
Understanding the organisation
Meeting regulations and legislation
Systems and resources:
Your role and responsibility
Customer experience
Product and Service knowledge
Skills
Interpersonal skills
Communication
Influencing skills
Personal organisation
Dealing with customer conflict and challenge
Behaviours/Attitude
Developing self
Being open to feedback
Team working
Equality – treating all customers as individuals
Presentation – dress code, professional language
“Right first time”
You will complete an End Point Assessment. This will involve the following:
Showcase/Portfolio
Interview
Practical Observation
Professional Discussion
You are given time off, one day per week, to study; you are required to attend Kirklees College, Huddersfield Centre. You will also attend other meetings via Teams to complete work for your apprenticeship. The study day is a Wednesday.Training Outcome:
We have successfully supported apprentices previously and offered full-time opportunities following the right attributes being demonstrated
Therefore, there's a strong chance there will be a full-time role available, subject to satisfactory employment and completion of the apprenticeship programme
Employer Description:DEVOTED TO QUALITY, FOR LASTING LUXURY Since 1861, we have designed and created bathrooms that have longevity at their heart. Each and every product is meticulously made, not only for the exceptional quality and craftsmanship it exudes, but also for the fact that it will give many years of luxurious service. As the antithesis to today’s throwaway society, we at Thomas Crapper strive to do things differently, creating products that are made responsibly, with a low carbon footprint using suppliers close to our home in Yorkshire, England. For over 150 years, we have remained true to the belief that buying well means you buy only once, and it is this unerring devotion to quality that has seen the company awarded with several Royal Warrants. Sometimes, it’s the little touches that can make all the difference. Our meticulous attention to detail leads us to create only the very finest products, which we are delighted to share with you in our new brochure for 2022.Working Hours :Monday - Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Excellent Timekeeping,Excellent Attendance....Read more...
C&C Corporate Objectives: To provide a quality service to clients.
C&C will provide their clients with a highly professional, personalised, efficient and friendly service: To provide secure and stable products.
C&C will constantly monitor the financial performance of their suppliers and product providers: To provide value for money.
C&C aim to provide competitive financial solutions and add value at every available opportunity
Definition of Role
Act as Customer Relationship Management support function to Clients and Directors
Key Objectives
Always act with Integrity, due skill, care & diligence to build & maintain relationships with clients, insurance providers and suppliers
Pay due regard to the interests of customers and treat them fairly, identifying possible vulnerable customers
Observe proper standards of market conduct
Take and act upon instructions from clients and directors relating to the provision of insurance covers
Relay instructions to and from insurance providers, account handlers and suppliers
Check documents for accuracy prior to client issue
Maintain accurate client files
Record & document client meetings
Ensure company procedures are adhered to including collection of outstanding monies
Ongoing - continuous professional development (CPD) and maintenance of own training & development file
Cooperate and assist colleagues wherever possible to maintain working standards
Ensure compliance systems are adhered to - you must be open & cooperative with the FCA, the PRA & other regulators.
Act as in-house technical referral point
Key Knowledge
To be able to demonstrate a good knowledge and understanding of insurance policies and products
Knowledge of insurance principals and underlying legal principals
Knowledge of all C&C internal policies and procedures
An understanding of FCA regulations and guidelines
You will be required to assist and help the sales team, whilst learning the role.
You will be required where necessary to support any directors with sales and other administration.
Key Skills
Effective communication skills, verbal and written
Confident and effective telephone skills
Ability to prioritise and organise own workload
Ability to work supportively and jointly in team environment
Demonstrate suitable interpersonal skills
To identify suitable cross sales opportunities
Use judgement and experience of insurance matters to know when to seek help or advice (as per C&C knowledge referral guidelines)
IT Key Skills
Knowledge of Acturis computer system desirable
Knowledge of MS Word, MS Excel and MS Outlook
General keyboard skills
Training:Insurance Practitioner Level 3 Apprenticeship Standard:
Your training will be completed online from your employers working address
Free CII membership for non-members through the CII Aspire Apprenticeship Programme Includes digital CII study books and exam entries
Resit costs for CII exams and End-Point-Assessment will be covered by the employer
Fortnightly workshops for each CII exam
All workshops recorded and available on demand
Interactive chat, forums and class notebooks for real-time support and assistance from experienced and qualified insurance professionals
Exam tips, tricks, and strategies
Regular tutorials and assessments with sector experts
Training Outcome:Development with further qualifications and a fast track to becoming an account executive within the insurance industry.Employer Description:A forward thinking independent Insurance Broker based in Leeds. C&C focus on commercial and personal insurances for businesses across the UK, with commercial, transport, private clients, healthcare and credit divisions.Working Hours :Your working hours will be 9.00am to 5.30pm, Monday to Friday, with a 60-minute unpaid break for lunch. Subject to the needs of the business you will be required to work outside these hours from time to time.Skills: Communication skills,Team working,Initiative,Reliable,Positive,Tenacious,Hardworking,Strong Work Ethic,Honest,Sociable....Read more...
