Apprentice Loan Processor

Daily monitoring of loan applications through our bespoke CRM Calling applicants to update them/gain additional information as required to progress their application Processing loan applications over the telephone or supporting the completion by customers online Answering queries from loan applicants and our retail suppliers whose customers are making the application Checking for and being mindful of non-compliant applications Ensuring applications are progressed and completed within the relevant time frames Conducting 'delivery of goods' satisfaction calls Identifying alternative finance solutions i.e. secured or commercial loan options Keeping up to date record of process for management reporting Liaising with Customer Service staff regarding specific applications or the release of funds to retail suppliers

Training:
Business Administrator Level 3 Apprenticeship Standard One day every 2 weeks - online learning

Training Outcome:
The opportunities in the world of business are endless Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers You can go on to specialise in a particular field and into management. You will find people who started in finance and administration working in all professional areas and at all levels

Employer Description:
Ideal4Finance are an FCA regulated retail, consumer, and commercial finance brokerage. Established in 2008 to level the playing field for SME retailers and manufactures offering finance to their customers. Based in the Northwest with a UK-wide focus we are one of the largest independent financial services businesses arranging consumer and retail finance.

Working Hours :
Monday - Friday, 9.00am - 5.00pm

Skills:
IT skills,Customer care skills,Team working,Excellent time management,Ability to multitask,Ability to problem solve,Trustworthy,High attention to detail,Professional manner