Business Administration Apprenticeship - One Degree Academy

Receive visitors and callers to the academy in a friendly, professional, and welcoming manner Provide high-quality customer care and assistance, demonstrating sensitivity when required Deal effectively and efficiently with telephone enquiries, routing calls and taking messages in accordance with academy procedures Ensure security, safeguarding, and health & safety requirements are followed, and that the site remains welcoming, tidy, and safe Carry out First Aid duties and undertake training as required Maintain and update paper and electronic records with an appropriate level of discretion Provide effective communication with all stakeholders Follow standard operating procedures to ensure the smooth running of academy administration processes Maintain academy filing systems and databases; assist with creating new student files and archiving activities Administer the academy signing-in system and ensure consistent usage by staff and visitors Support meeting arrangements and oversee the use of meeting and specialist rooms, including arranging facilities and refreshments, greeting and escorting visitors, and liaising with staff and external agencies as needed Provide clerical and administrative support to senior and middle leaders as required Support the production and maintenance of high-quality displays of student work and signage throughout the academy Work closely with the Operations Manager to support effective academy operations Cooperate with and support the academy’s self-improvement procedures, and commit to your own continued professional development Undertake training necessary to operate academy systems effectively and ensure compliance with academy procedures Carry out any other duties within the scope and purpose of this post as directed by the line manager

Training:
Qualification: Business Administrator – Level 3 (equivalent to A Level) Duration of course: 18 months Training Provider: LMP Education (Rated No 1 Training Provider in the UK!) All learning delivered online/remotely alongside role

Training Outcome:
Possible full-time employment upon completion of the apprenticeship

Employer Description:
One Degree Academy is an innovative school. We opened in September 2016 and were graded as outstanding in all areas by Ofsted in February 2018 and again in December 2024. A founding principle is the idea that tiny changes can have profound effects and that a committed focus on seemingly minor details leads to continuous and sustained improvement.

Working Hours :
Monday to Friday shifts tbc at interview

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative