Apprentice Receptionist/Administrator

Providing a professional and welcoming first point of contact for visitors Dealing with telephone queries to office, taking and passing on messages as required Ensuring reception area is kept tidy Assisting with the organisation of meetings, monitoring of meeting rooms and ensuring they are clean and tidy Opening incoming post and logging all cheques and cash Despatching outgoing mail and packages Ordering of supplies and goods for whole site Administration and ordering of staff uniform Monitoring office and cleaning supplies, monthly ordering of stock and ordering of equipment Ensuring computer files and paper files are stored in a systematic way, reviewing and archiving as necessary to ensure we are GDPR compliant Assisting the Finance Officer with consolidating and scanning purchase orders, inputting invoices Assisting with weekly banking Assisting the HR Officer with scanning documents and filing paperwork Assisting with the annual training programme Providing administrative support to all other departments

Training:

Training and Qualification Level

What training will the apprentice take and what qualification will the apprentice get at the end?

Business Administrator Level 3 Supporting and engaging with different parts of the organisation and interact with internal or external customers City of Bristol College Off site in its entirety

Training Outcome:
Possible progression to a permanent role

Employer Description:
Established in 1952, HorseWorld is a registered charity based in Whitchurch, Bristol, committed to rescuing, rehabilitating and re-homing horses, ponies and donkeys in need. Our Welfare department provides a home to all our new arrivals, including sick, neglected and traumatised horses and ponies. We have a team of trained staff committed to their care and rehabilitation and eventual rehoming. We also have our Discovery programme which runs courses for children and young people, using our rescued horses as a unique learning tool to promote emotional growth and learning. We currently have responsibility for over 400 equines and are dependent on public donations, grants and legacies to support our activities.

Working Hours :
30 hours per week, normally 9.30am- 4.30pm Monday to Thursday, 9am to 1pm on Friday. Occasional additional hours may also be required. You will receive a 30 minute (unpaid) lunch break and additional comfort breaks as needed.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Initiative,Finance awareness,HR awareness,Charity based ethos,Multi-tasking skills,Ability to file