General duties including (full training will be provided):
Use the financial services specific IT packages
Use of IT packages for analysis and presentation of information
Creation of documents and letters for sending to clients and providers either via post or communicate using the online communication systems available
Process any post received by the business, record on the system, make decisions regarding the course of action and action as required
Use of financial IT package for logging, actioning and completing processes
Completion of tasks as required by the task schedule
Record daily communications, respond and action as suitable
Assist other members of the team in communication, documentation, analysis and report preparation
Handle documentation that is confidential and ensure processed correctly and sensitively
All forms of communication is to be treated as confidential
Update client data and improve system records and accuracy-ongoing project
Answer and divert telephone calls as required
Attend and contribute to team meetings and the business plan as required
Training will include business specific training i.e. procedures
Maintain office supplies as required and assist with any bookings for business travel
Work within a small team and family business, communication and managing personal time essential to ensure work completed timely and accurately
Training:Training will be at North Lindsey College where you will access a wide range of facilities on offer.
Day release
You will undertake The Level 3 Business Administration apprenticeship standard.
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
You will undertake both on and off the job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience. Training Outcome:
Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate
Several opportunities for career progression on completion
Employer Description:As a family owned and managed business, The Life and Pensions Network Ltd has over half a century of both General Insurance and financial planning experience. With call centres becoming a real point of upset for clients, our business is founded on the principles that the client is key, personal is preferable and excellent service is essential. The continued success and growth of the business can be linked to these founding principles and has allowed our clients the confidence to recommend our services to other business contacts as well as their family and friends.Working Hours :Typical working hours are Monday-Friday. Days and hours to be to be discussed with successful candidate.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
About the Role:
You'll work as part of the Management Information Systems (MIS) team, reporting to the Examinations Manager, and play a vital role in supporting the planning, organisation, and delivery of all examination and certification processes in line with awarding body regulations across all campuses. By supporting the Exams Team in providing reliable, high-quality support to both students and colleagues, you will directly contribute to student success, operational excellence, and the College’s reputation for delivering a seamless and supportive assessment experience.
Key Responsibilities:
Assist in maintaining the examination data regarding exam elements, dates and times within the management information system
Supporting the Exams Team in ensuring that student registration date is collected and recorded to ensure students are registered for the appropriate qualification in a timely manner
Assisting with processing exam booking requests, arranging exams, scheduling invigilators and maintaining the College examination timetable ensuring that rooms/venues used for exams are suitable
Support the Exams team in communicating with curriculum staff, students, and awarding bodies
Respond to enquiries from students and staff regarding qualifications, examinations, results and certificates
At all times following the City of Bristol College, relevant Awarding Body and JCQ policies, rules and regulations in order to ensure the security of all examination papers and completed exam work
Support administrative processes such as data entry, scanning, filing, and certification distribution
Helping with providing on-site support to invigilators and students whilst exams are underway
Carrying out invigilation as required ensuring exams are conducted appropriately, providing a calm whilst regulated environment to ensure students have the best opportunity
Helping with the processing of Exam Access Arrangement requests in accordance with guidelines set out by the JCQ and awarding bodies
Working innovatively and creatively to achieve objectives and deliver an outstanding quality customer service
What We’re Looking For:
A keen interest in administration and supporting education
Excellent attention to detail and a methodical approach
Strong written and verbal communication skills
Good IT skills - confident using Microsoft Office, especially Excel and Outlook
A flexible and proactive approach to learning new tasks
The ability to work well as part of a team and independently
Willingness to learn about awarding body regulations and college processes
Why Join Us:
Gain valuable, real-world experience in education administration
Work within a supportive and inclusive team environment
Study towards a recognised Level 3 qualification with dedicated time for off-the-job training
Benefit from staff discounts, excellent facilities, and the chance to make a real difference in the lives of learners
Training:The apprenticeship standard consists of:
Level 3 Business Administration
Functional Skills maths and English (If required)
Technical competencies
Technical knowledge and understanding
Underpinning skills, attitudes and behaviours
End point assessment
The business administrator is expected to deliver their responsibilities efficiently and with integrity - showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.
End Point Assessment Overview:
You will need to pass an endpoint assessment in the form of a multiple-choice assessment, a project presentation and a portfolio interview.
Competency is assessed through a combination of methods in the workplace, and you are visited regularly by your assessor. On completion, you will have gained knowledge about employment rights and responsibilities and will have the following qualifications in addition to the apprenticeship:
Level 2 Functional Skills qualification in English (if applicable)
Level 2 Functional Skills qualification in Mathematics (if applicable)
Level 2 Functional Skills qualification in Information and Communication Technology (if applicable)
The EPA consists of three elements (Knowledge Test, Core Knowledge, Skills and Behaviours, and a Portfolio Based Interview), All assessment methods need to be passed. Each assessment method should directly assess the knowledge, skills and behaviours of the Standard.Training Outcome:Upon successful completion of the apprenticeship, you may have the opportunity to apply for permanent roles within the MIS or wider college administration teams.Employer Description:As an apprentice, South West Apprenticeship Company Limited, the Flexi Job Agency (FJA) will employ the successful candidate on behalf of this employer. 99% of our apprentices gain full-time employment with their host organisation after completing their apprenticeship or they have progressed onto higher qualifications. The experience and knowledge you gain, plus the relationships you develop, make it easier to progress quickly.Working Hours :Monday to Thursday 9am - 5pm or 8am - 4pm
Friday 9am - 4.30pm or 8am - 3.30pm with ½ an hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience....Read more...
Management and distribution of incoming post
Answering incoming calls and emails
Responding to sales enquiries
Assisting with customer service calls
Outbound calls to engage with customers for sales and servicing.
Organising site visits and servicing of equipment
Processing sales orders and transport
Raising sales invoices and customer statements
Processing Pro formas and Invoices for new equipment
Providing support to new customers, liaising with them to arrange delivery and training on new equipment
Greeting any visitors to the offices in a professional manner
Assisting with the implementation of a new CRM, MRP and Accounts system
Maintaining the office filing/archiving system in both hard and electronic format
Training:
SGS has elected to deliver the on-programme learning using the Level 3 Diploma for the Business Administrator
Alongside this, the apprentice will complete the Business Administration Level 3 Standard which is assessed by a range of methods to meet all the knowledge, skills and behaviours
Evidence will be collated within a portfolio of evidence
To achieve the full Level 3, all units of the Diploma must be passed, meeting the assessment criteria
College attendance for the delivery of the Diploma is mandatory for all apprentices and is delivered as a block delivery SGS College
The apprentice will also be supported with regular visits to the workplace from their tutor/assessor
Training Outcome:
There are future prospects within the company to develop further
Employer Description:Stonehealth Ltd are a UK based, family owned company offering products and consultancy for sensitive stonework restoration and conservation. Stonehealth was founded by Brian Crowe in the 1980s as a supplier to the building, conservation and restoration trades with ethical and reliable products.
We not only manufacture Machinery and products but also support architects, surveyors, conservation officers and other specifiers with trials, testing, feasibility studies and CPD presentations in order to promote the use of sensitive cleaning methods. Our systems have been used on many notable buildings such as Westminster Abbey, Harrods store, Oxford/Cambridge University and the Tower of London.
We manufacture and supply stone and masonry cleaning products and machinery to building restoration contractors in the UK and Internationally. The DOFF Super-Heated water system removes most paints and other coatings and biological growth without the need to use harsh chemicals.
The TORC Swirling-Vortex system is hugely effective in removing carbon deposits, limescale, cementitious and lime-based paints. We offer support to our contractors through training in the safe use of our systems and we provide guidance and advice for specific cleaning projects.
We also supply a wide range of other effective stone cleaning and repair products including ‘safe to use’ chemicals. For example our Cleanfilm product is used for internal cleaning without the use of water and we also offer stone and brick repair materials and poultices for stain removal etc.Working Hours :Monday- Friday 8.30am- 5pmSkills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills....Read more...
You will maintain accurate employee records and systems, act as the first point of contact for HR and payroll queries, and ensure processes are carried out in line with company policies and legal requirements. With a strong focus on personal growth, we will invest in your development, providing mentoring, training, and exposure to all areas of HR to help you thrive. This is a varied and hands-on role that offers exposure to the full scope of HR activities, making it an excellent opportunity to develop strong foundations for a successful career in Human Resources.
Maintain and update our HR Information System (HRIS) and time and attendance system, including new starters, leavers, and any internal changes
Support with preparing the payroll file on a monthly basis for all employees, ensuring accuracy, timeliness and compliance with UK legislation
Be the first point of contact for all general HR and Payroll queries, escalating where necessary
Maintain accurate and up-to-date employee records in compliance with GDPR and company policies, including onboarding and induction documentation
Conduct drug and alcohol testing for all new starters
Support with the coordination and booking of external training activities, including scheduling courses, booking venues, arranging transport and managing the attendee list
Maintain training records and ensure compliance with mandatory training requirements
Support with the preparation of new starter inductions and monitor induction completions, escalating where necessary
Process all voluntary leavers, including supporting on exit interviews to gather feedback and insight
Complete all employment reference requests in line with policy
Maintain starters, leavers, and internal moves report is kept up-to-date and sending out a weekly report to relevant stakeholders
Administer probation reviews by liaising with line managers across the business, escalating concerns within the team where necessary
Maintain up-to-date notice boards within the HR and reception area
General HR Administration duties
Training Outcome:Career progression - HR Administrator.Employer Description:Bridgnorth Aluminium is the UK’s leading manufacturer of flat rolled aluminium coils and the only fully integrated UK operation where all stages of research, development and production are managed on one site including casting, hot/cold rolling, heat treatment, slitting, levelling, and degreasing. With more than 80 years of heritage, Bridgnorth Aluminium serves a wide range of industrial sectors including printing (offset lithographic printing plates), foil stock for pharmaceuticals and household packaging, construction (anodized panels and building facades), automotive components, transformer coils, battery foil stock, and common alloy sheet formats.
The company is also deeply committed to quality, environmental and social best practices. It invests in sustainable operations from resource efficiency and renewable energy to strong community involvement through apprenticeships, and charitable giving.
With a strong export/customer base spanning 14 countries, around 340 employees, and a turnover of £260 million per year, Bridgnorth Aluminium is a major player in both the UK and international aluminium markets.Working Hours :Monday - Friday (45 min unpaid break). Flexible contract with core hours: Mon - Thur 9:30am - 4pm, Fri 9:30am - 3pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Time management skills,Accuracy,Confident IT skills,Microsoft Office skills,Ability to learn quickly,Professional,High level of integrity,Confidentiality & Discretion,Proactive,Flexibile,To take on new challenges,Working independently,Enthusiasm for development....Read more...
Main Duties & Responsibilities:
Undertake a development programme leading to a Level 3 Business Administrator apprenticeship.
Actively take part in your own development plan under the guidance of the Responsible Procurement Manager and the training provider.
To understand the responsible procurement commitments in the Responsibe Procurement Policy, the Procurement Code and other responsible procurement policies.
Support the Responsible Procurement Officer to keep the Responsible Procurement Commitments log up to date and gather case studies for the Responsible Procurement Impact Report.
Contribute to the maintenance of the Responsible Procurement Toolkit including its availability and accessibility to users across the City Corporation.
Support the Responsible Procurement team research innovative solutions to reduce carbon emissions.
Support the supplier diversity strategy e.g. planning events like business opportunity days, promoting MSDUK through internal communications, and looking for other ways to reach diverse suppliers.
Take part in meetings and communicate with stakeholders to promote the responsible procurement commitments Actively seek to implement the City of London’s Occupational Health and Safety Policy in relation to the duties of the post, and at all times give due regard to the health and safety of both themselves and others when carrying out their duties.
Actively seek to implement the City of London’s Equal Opportunity Policy and the objective to promote equality of opportunity in relation to the duties of the post.
You may occasionally be asked to support other tasks that align with your role and development.
Training:You will be supported to achieve the Business Administration Level 3 apprenticeship. Theoretical training will be Biweekly with the support of the training provider. Practical training and support will be given in the workplace allowing you to embed your learning in the working environment. You will receive hours 6 per week to support with your apprenticeship studies. Training Outcome:On successful completion of the apprenticeship, we aim to offer the opportunity to progress to a level 3 apprenticeship, then a permanent role within the team if a position is available. Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation. Employer Description:The City Corporation with a rich history that precedes parliament, the City Corporation has been an ever constant throughout history adapting in order to meet modern demands of the City it serves, and is home to some of the world’s most striking modern architecture. The City of London Corporation forms part of London as a whole, along with the 32 London Boroughs who have responsibility for local government services within their local area. Based at the Guildhall the City Corporation looks after and promotes the City of London.Working Hours :Monday to Friday 9:15am - 5pm core hours. Flexibility will be required for business needs. The role is 3 days in the office, 2 days working from home.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Team working,Non judgemental,Patience....Read more...
During your apprenticeship, you will learn how:
To provide an effective service of administrative support within the Trust Headquarters Secretariat
To assist with the duties of colleagues within the department in times of absence or heavy workload, and to work as a team member at all times. It is expected that the level of support will increase over time as more experience and confidence are gained
Organise own day-to-day work tasks, showing an ability to prioritise in order to achieve set timescales
Prepare and circulate weekly PA movements and organise the late shift rota in a timely manner
To provide efficient and effective reception cover for Trust HQ, acting as the first point of contact for the department and ensuring a professional, hospitable welcome for all visitors to the department
To be responsible for the booking and maintenance of both the Executive Conference Suite and other Trust HQ offices, to be forward-thinking and make informed decisions relating to room bookings at the request of the Executive Team. Ensuring double bookings are avoided or resolved as a matter of priority
Ensuring that the reception area is kept tidy at all times and adheres to Health & Safety Requirements
Answering the telephone in a courteous manner, recording all messages accurately and referring on as appropriate, taking into account that this may be the first point of contact for distressed and emotional patients and their relatives and ensuring that confidentiality is respected at all times
Build and maintain positive relationships within own team, across the wider organisation and with external stakeholders
Report any estate or IT queries and follow up as appropriate until resolved
To distribute the Post received into the Trust HQ using your own initiative
To keep all filing systems, spreadsheets and software systems up to date as and when directed
To be responsible for the booking, maintenance and configuration of the Lecture Theatre, to be forward-thinking and make informed decisions relating to room bookings at the request of the Executive Team and the wider organisation. Ensuring double bookings are avoided or resolved as a matter of priority
To take room booking requests from external stakeholders
To be responsible for the resolution of IT issues relating to the department and external visitors as and when required
To be responsible for accurate distribution lists that relate to Trust HQ
To communicate sensitive and confidential information both orally and in writing, to managers, staff and external relationships as directed
To develop improved administrative systems and/or procedures as necessary
To be responsible for the purchase of office refreshments (i.e. milk, tea, coffee) and sundry items as and when required.
Report any problems to the line manager as appropriate
To be the first point of contact for IWT colleagues to book office spaces where available, answering any queries and providing support where needed
Training:The apprenticeship is being supported by our training partner, HTP Apprenticeship College. You will be assigned an Apprenticeship Coach who will support you to achieve the Level 3 Business Administrator apprenticeship standard.
You will be developing Knowledge, Skills, and Behaviours in the following areas:
IT
Record and Document Production
Decision Making
Interpersonal Skills
Quality Planning
Project Management
Business Processes
As part of the off-the-job training, you will complete a portfolio of evidence, attend online workshops, have time to study independently, undertake research and write assignments.
The apprenticeship is assessed independently at the end of the practical training. The assessments include an online multiple-choice test, a business project and presentation and a professional discussion based on a portfolio of evidence.
The training will generally take place in the workplace, and you will be given study time to complete your apprenticeship.Training Outcome:It is hoped that on successful completion of the apprenticeship, you will be able to secure a permanent role within the Trust.Employer Description:Portsmouth Hospitals University NHS Trust,are proud to provide expert, compassionatecare. They support the local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond.Working Hours :Monday - Friday, working 8.30 am - 4.30 pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
During your time as an Accounts Assistant Apprentice your role will be varied and will include processing purchase orders through the online portal, ensuring that budget holder queries are dealt with so that order processing is not delayed. You will be supported by the internal finance team. Your day-to-day duties will include:
Processing purchase invoices on to the finance database ensuring complete and accurate records of all transactions are maintained
Reconciling supplier statements
Processing payments, expenses and refunds relating to trips and monthly reconciliations of balance sheet trip accounts
Providing support and assistance for the Purchase Ledger Administrator with processing of purchase ledger invoices and staff expenses
To provide support and assistance to the Fees Ledger Manager with the processing of Sales Invoices, Extras, Deposits and Wisepay transactions
To administer the Box Office receipts and accounting
To maintain the financial recharges for the Recreation Centre
To assist with processing Barclaycard transactions through the finance system
To record and monitor internal re-charges of materials and staff costs in respect of activities including catering and the School Press
To support with preparation of daily banking of cash/cheques, issuing of petty cash and foreign currencies alongside reporting and monitoring of the school’s Caxton cards and updating the schedule of Council Tax and Business Rates
To assist with the monitoring of utility charges, including water, gas and electricity
To assist the Fees Ledger Manager with the bill run process
Daily banking
To sort and distribute department post on a daily basis alongside monitoring of departmental email inboxes
General administrative duties e.g. scanning and filing
Checking and responding to telephone/email enquires
Any other ad-hoc duties as required
Training:Apprenticeship Details – 17 months expected duration to complete, working towards your Level 2 Accounts Assistant Qualification.
20 months expected duration to complete, working towards your Level 3 Accounts Assistant Qualification. (All learning is delivered online/ remote).
Training Provider: LMP Education (rated 1st best UK training provider).Training Outcome:
Completion of the Level 2 or 3 qualification and potentially a full time role afterwards
Employer Description:We began as the monastic school of Canterbury Cathedral and you can almost feel the centuries of accumulated knowledge and studious endeavour all around you. 1400 years on, our three schools are inspired, not constrained by this illustrious and unmatched history, and as the original educational pioneers we look to the future and to the world for which we are preparing our young people. At their heart, each of our communities cherishes the individual, supporting each individual pupil as part of our diverse and remarkably inclusive whole. It is this which enables our children to find their place, and to flourish. A King’s education is one which enables pupils to find their passions and to illuminate their path, and equips them with the skills and confidence which they will need to thrive in a fast-moving and ever-changing world. Our pupils emerge with the self-confidence, self-awareness, resilience, and open-mindedness required to face the challenges and to seize the opportunities of their futures, alongside a desire to make a positive contribution: at King’s, and beyond.Working Hours :Monday- Friday 8:30am- 5:00pm
(1 hour lunch break)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
The successful applicant will be required to work as a key member of our staff on a variety of administrative tasks. The role will require the ability to work in a team but also, to be disciplined and motivated whilst working on your own after appropriate training. The role will allow you to gain experience in all administration (non-managerial) of a surgery. Duties will include:
To provide general administrative support for the Practice, including the following:
Act as the first point of contact for patients, providing a warm and professional welcome
Assist patient with registering at the practice, updating personal details, and understanding available services on offer
Provide information and advice on the practices procedures, health services, and appointment systems
Support patients in navigating their health care journey, including managing appointments, follow-ups, and referrals
Ensure patients without appointments but in need of urgent consultation are seen according to surgery protocol
Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, ensure procedures are completed
Advise patients of relevant charges for private services, accept payment and issue receipt for same
Respond to all queries and requests for assistance from patients and other visitors
Ensure reception and waiting areas are kept neat and tidy
Handle patient inquiries regarding appointments, services, and general practice information
Carry out workflow duties
Check e-mails and teams’ messages daily and action as required
Check foot fall as required and action
To provide a courteous and efficient reception service to patients, carers and visitors within the Practice ensuring:
Patients access the primary care services they require in a timely fashion
Visitors sign in and out and the member of staff they are seeing are advised of their arrival
The tidiness of the waiting room and the safety of its inhabitants
Queries are answered or passed to an appropriate member of staff in a timely fashion
To provide general assistance and administration to the Practice clinical and leadership teams, including:
Accurately updating patient records using System-One
Taking action as requested by doctors and the nursing team
Receive and make calls as required in accordance with surgery protocol
Contact patients to arrange/rearrange appointments and/or confirm test results
Answer the telephone call in a timely manner
Supporting the provision of a seamless co-ordinated multidisciplinary service through good communication
And any other tasks/duties as requested by the Partners, Practice Business Manager or Office Supervisor.Training:Business Administrator Level 3.Training Outcome:Potential employment on completion of apprenticeship.Employer Description:The Doctors and staff at Magdalen Medical Practice are proud to offer the highest standard of patient-centred healthcare to its 14,500 plus patients.
We run many clinics for the management of chronic diseases such as asthma, diabetes and offer a wide range of medical services including minor surgery, minor illness, childhood vaccinations and contraception clinics. We also carry out research and provide training for future doctors, pharmacists and nurses.Working Hours :Monday to Friday - 36 hours per week, working hours TBCSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Motivated,Professional....Read more...
The post holder will be required to assist in the provision of an efficient administration service. Full apprenticeship and role training will be provided for this exciting new position in this fast-moving practice.
Duties of the post:
Administration:
Opening and scanning of post
Coding of post and distribution to GPs
Answering patient telephone queries
Assisting with the recall of patients on the chronic disease register
Completing insurance/blue badge/DVLA paperwork from solicitors/council
Covering for other Administrators/Secretaries when absent
Attending patient group meetings and taking minutes
Results desk:
Taking calls from patients regarding test results, conveying information clearly and in a sympathetic manner
Prescriptions:
Handling repeat prescription requests when the prescription clerk is absent, ensuring they are processed in a timely manner, tasking GPs with queries and liaising with pharmacies
Reception / appointments desk:
Working on reception and handling all patient enquiries as the first line of contact
Logging patient arrivals, booking appointments and utilising the full range of services provided with the electronic appointments system (training will be provided)
Dealing with patients face to face in a professional manner
Scanning of patients records
Handling the booking of patient reviews for various disease categories
Additional duties:
The post holder will be expected to undertake any other reasonable additional duties to support either the reception or administration function
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the managers which are relevant to your role within the company to meet the overall business needs. The role will evolve as time and duties progress.Training:As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills maths and English if equivalents are not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:
Prospects for progression to a permanent position for the right candidate upon completion
Employer Description:Welcome to Northgate Surgery.
With patient needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues, along with links to other relevant medical organisations.
The phone lines open at 08.00 until 18:00 (except when closed for training) Monday to Friday, after which calls are diverted automatically to the Local NHS Out-of-Hours service.
The surgery is also closed on Wednesday afternoons once a month from 12:00 for staff training. Please see the notice displayed on the main door and in the reception area.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience,Good attendance record,Flexible,Caring,Self Motivated....Read more...
We are seeking a motivated and tech-proficient apprentice to join our property business. This is an excellent opportunity for someone looking to gain hands-on experience in a professional environment while developing valuable skills across multiple areas of the business.
As an apprentice, you will gain exposure to a wide range of tasks, including:
Assisting with inventory management
Supporting AML (Anti-Money Laundering) tracking and compliance
Handling general administrative duties
Providing customer service support to tenants, landlords, and clients
Assisting across various departments to help maintain smooth operational flow.
What We’re Looking For:
A motivated and enthusiastic individual with a willingness to learn.
Tech-proficient and comfortable using digital systems/software.
Strong organisational skills and attention to detail
Good communication and teamwork abilities
What You’ll Gain:
Practical experience in the day-to-day operations of a property business
Development of administrative, compliance, and customer service skills
Confidence working in a professional office environment
Mentorship and support to help you build your career
Training:The candidate will complete an apprenticeship within the agreed subject for the vacancy. This may include a BTEC Diploma/Standard and End-Point Assessment. It may also include Functional Skills in maths and English.
The apprentice at the end of this qualification will achieve a Level 3 Business Administrator Apprenticeship Standard.
The employer will offer training around:
Inventory Management Training – how to prepare, update, and maintain property inventories accurately.
AML (Anti-Money Laundering) Compliance – understanding processes, tracking requirements, and ensuring records are up to date.
Administrative Skills – training in filing systems, document management, email handling, and scheduling.
Customer Service Skills – communication techniques, handling tenant and client enquiries professionally, and conflict resolution basics.
Property Business Processes – exposure to different departments to learn how each contributes to operational flow.
IT & Software Proficiency – training in relevant property management systems, spreadsheets, and digital tools.
Team Collaboration & Workflow – understanding how to work effectively within a team and support cross-departmental tasks.
Training Outcome:Based on performance and successful completion of the apprenticeship, there is strong potential for the individual to be offered a full-time position with our company.Employer Description:Adams Estates is an independent estate and letting agency based in Reading, Berkshire. The company was founded with a mission to transform the rental sector by providing exceptional service to both landlords and tenants. Their approach focuses on treating tenants as valued customers, aiming for loyalty rather than mere satisfaction, and consistently exceeding expectations.The agency offers a comprehensive range of services tailored to the needs of vendors, purchasers, landlords, and tenants. These services include the sale and letting of residential properties, property management, commercial lettings, student accommodation, and mortgage and insurance services. They pride themselves on their extensive local knowledge and commitment to providing a tailored, personal service to each client. Adams Estates is also known for its active involvement in the local community, aiming to be more than just an estate agent by fostering strong community ties. Adams Estates is located at 66 Christchurch Road, Reading, Berkshire, RG2 7AZ. They are accredited members of nationally recognized bodies such as NALS and operate under the NALS professional Code of Practice and Rules of Conduct.Working Hours :Monday to Friday– 9.00 am to 5.00 pm.
40 hours a week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Basic IT proficiency,Strong organisational skills,Time management skills,Ability to follow procedures,Ability to follow compliance,Motivated and eager to learn,Reliable and punctual,Professional attitude,Responsible....Read more...
As part of the team, you will be allocated a number of tasks and will be required to plan your working day to maximise productivity and ensure company targets are met daily.
This is a great opportunity for the right candidate to showcase their skills and have a direct influence in the success of a business that values its employees and their contributions and supports them in their development.
Key Responsibilities:
Support the Service Delivery Managers on Customer Accounts, helping to progress DECs, (Display Energy Certificates), & where required, RR's (Recommendation Report), to successful completion.
Actively monitor pipe drive jobs that enter into awaiting data, feeding them back to the customer through agreed escalation processes and chase to a conclusion.
For instructions that are for individual sites where there is missing data, produce call lists for the scheduling team and monitor progress to ensure successful receipt of energy data.
Support the energy accounts team with DEC-related queries ranging from identifying issues with certificates to the resending of jobs.
As required, upload completed certificates to customer portals and assist with the upload of customer invoices.
Upload new DEC orders onto Pipedrive, ensuring all necessary information is correct, including but not limited to "DEC Year", "Title", "Purchase Order" and "Value".
Support the production DEC Certificates and Recommendation reports, including reviewing data and issuing to the customer.
Assist the business with developing reports and building databases using Power BI and Metaverse.
Ensure DEC's are being printed and sent to the customer.
Targets and Key Performance Indicators are:
To ensure services are delivered in line with customer expectations & SLA's.
To maintain good customer feedback.
To escalate any issues within the business.
To ensure business management platforms, including CRM and Pipedrive, are up-to-date at all times.
To ensure all account plans are kept up to date.
To provide excellent customer service to all end users.
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your role within the organisation and the overall business. Training:As a business administration apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator apprenticeship standard.
Level 2 Functional Skills Maths and English if required.
You will also develop the skills, knowledge and behaviours required to work within an office environment.
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills.
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods, including observations in the workplace, witness testimonies, product evidence and professional discussions.
All evidence will be logged to your electronic portfolio.
Training Outcome:
Great prospects for progression to a full-time position for the right candidate upon completion of the apprenticeship.
Employer Description:Compliance365 are a growing specialist independent energy consultancy providing a range of professional services from Domestic & Commercial EPCs to Energy and Carbon Audits.
At Compliance365, we believe our strongest asset is our people and are always looking for motivated, ambitious, passionate people to join our company and be part of our continuous success. Our aim is to build a long-term sustainable environment where we all work hard, enjoy our work and continually develop our skills. We take a genuine interest in the future path of our employee’s careers and their work-life balance.Working Hours :Monday to Friday, 9.00am - 5.00pm. Half hour lunch.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Proactive,Highly Organised,Self Motivated....Read more...
Holme House Care Home, part of the Croft Care Group, a specialist care company, are seeking to appoint a hardworking and reliable apprentice to join our growing team. Good admin and communication skills are desirable.
The successful applicant will have a confident personality and the ability to juggle a range of tasks in a very busy environment. Confidentiality and maturity are essential.
This role will include full administration support to the Care Manager and team across all areas of the business, with the aim to develop and have more responsibility during your apprenticeship.
The role, after training, will include some of the following:
Administration - Care Workers:
Distribution of daily/weekly rotas to Care Workers
Distribution and collation of all relevant paperwork to and from Care Workers
Liaise between Care Workers and service users
Monitor holiday and sickness of all Care Workers
Take incoming calls and queries and deal with accordingly
Administration - Service Users:
To set up, update and end service users records / files
To liaise with Social Services and other third parties involved with service users care plans
Administration - General:
To deal with all incoming telephone calls and queries and deal with accordingly
To provide internal/external clients and service users with data as required
To provide full administration support and deal with enquiries for the Care Manager and Team
Monitoring of stationery, supplies, and petty cash
General typing, filing and photocopying duties as required
Producing monthly newsletter
To undertake all responsibilities according to the policies and procedures of the company
To attend any training sessions as required to support you in your role
To respect the confidential and sensitive nature of the work
To maintain good working relationships with all members of staff in the company
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Apprenticeship Standard
Level 2 Functional Skills maths and English if equivalents are not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:Upon completion of the apprenticeship, for the right applicant, there will be the opportunity to progress to a permanent position.Employer Description:The Croft Care Group provide nursing, residential and community-based care services in the North of England and currently have multiple care homes. Holme House Care Home with Nursing is a family-run care home in a stunning stone building, providing nursing, residential and dementia care services. Holme House is located on Oxford Road on the edge of Gomersal village near Cleckheaton and is an attractively designed care home which offers a high level accommodation, which is matched by quality nursing, residential and dementia care from a dedicated and well trained staff team. Our residents see Holme House as their home and with our wellbeing and activity team are actively encouraged to get involved in the daily decisions of the home.Working Hours :Monday - Friday, 09:00 - 17:00 - (can change slightly to suit buses), with a 30-minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Administrative Support
Maintain and update student records, employer contacts, and career service database, including DBS
Prepare and distribute communications, newsletters, and promotional materials for career events.
Schedule meetings, appointments, and interviews between students and employers.
Support the coordination of career fairs, workshops, and employer engagement activities.
Responsible for ensuring that all work placement opportunities are advertised and displayed, including digital job board.
Support with the administration of the UCAS process
Take and distribute minutes for team meetings
Support in promoting opportunities and events to students and staff, as well as developing professional links and liaising with local employers, businesses and job brokerage services to identify work experience placements across curriculum areas leading pipeline activities.
Manage department email correspondence and filter accordingly to appropriate staff
liaise marketing team to gather student good news stories, feedback and other promotional marketing material
Customer Service
Act as the first point of contact for student and employer enquiries.
Provide accurate information about career services, events, and resources.
Ensure a welcoming and professional environment for all visitors to the Careers Department.
Participate in the promotion of work placement services to students and staff
Data & Reporting
Track student engagement with career services and produce regular reports.
Assist in collecting feedback from students and employers to improve services.
Support the monitoring of KPIs and outcomes related to employability and progression.
Compliance & Quality
Ensure all administrative processes comply with college policies and GDPR regulations.
Maintain confidentiality and professionalism in handling sensitive information.
Support the implementation of outstanding Safeguarding practice (including health, safety and welfare) with designated staff/ departments responsible including for Safeguarding and Additional support needs.
General Duties:
To contribute to employer engagement and induction activities including college open days, school events / visits and promotional events off site which may include some weekends and celebration ceremonies.
Support in engaging Career Champions to participate in various activities and events.
To take part in Team meetings 1:1 and be involved in College staff development and training schemes and participate in PDR procedures within the College.
To be aware of the principles of safeguarding children and young people as they apply to the role with the College. Actively promote and implement the College’s Safeguarding Policy.
To adhere to the College's Single Equality Scheme with respect to staff and students.
To comply with and implement the College’s Health and Safety policy.
To undertake any other reasonable duties and responsibilities as may be required
Training:
1 day per week at Lambeth College
Training Outcome:Apply for a degree apprenticeship in areas like Business Management, HR, or Project Management.
Pursue a full-time or part-time degree in Business Administration, Education, or Careers Guidance.
Potential Progression roles:
Careers Administrator
Student Support Officer
Apprenticeship Coordinator HR or Recruitment Assistant
Office Manager or Team Leader (with experience)
Employer Description:South Bank Colleges (SBC) - Part of the LSBU Group
South Bank Colleges is a further education provider in London, comprising Lambeth College and London South Bank Technical College. It offers a wide range of professional and technical courses designed to prepare students for employment, apprenticeships, or higher education.
• Rated “Good” by Ofsted (2025)
• Courses span sectors such as:
o Health & Social Care
o Engineering & Robotics
o Science & Digital Media
o Hospitality, Sport, IT, and more
• Strong focus on employability, industry links, and practical skills
• Offers progression routes to London South Bank University (LSBU)
SBC’s mission is to transform lives, communities, and businesses through applied education and insight. Its modern campuses, including the state-of-the-art Nine Elms site, provide students with excellent facilities and learning environments.Working Hours :Monday to Friday 8:30-5pm
The vacancy will involve working across sites and being very hands on with events. Requires late evening work, such as open evenings, parents evenings and attending networking events.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
General Administration
Provide general administrative support to staff and departments across the school.
Act as a point of contact for staff, students, parents, and visitors, dealing with enquiries professionally both in person and by phone or email.
Support reception and front office duties, including signing in visitors (ensuring safeguarding processes are followed), answering phones, and handling mail.
Prepare and distribute letters, reports, forms, and newsletters using Microsoft Office or Google Workspace.
Maintain and update school records (manual and digital), including student data, attendance records, and filing systems.
Help with data entry and maintaining the school’s management information system (MIS).
Assist with attendance monitoring and reporting.
Assist with the organisation of meetings and school events, including booking rooms and taking minutes.
Liaise with teaching and support staff to ensure accurate and timely communication and record-keeping.
Finance & Business Support
Assist in processing purchase orders, invoices, and payment requests through the school’s finance system.
Liaise with external suppliers and service providers regarding orders, deliveries, and queries.
Help monitor income and expenditure for school trips, events, and departmental budgets.
Support with petty cash handling, logging of receipts, and basic financial reporting.
Assist in maintaining accurate records for stock control and asset management.
Liaison & Communication
Liaise with parents and carers regarding school payments, trips, and general enquiries.
Work with external organisations such as suppliers, contractors, and local authorities, ensuring timely and accurate communication.
Collaborate with internal departments (e.g. pastoral, curriculum, site staff) to support administrative and operational needs.
Compliance & Policies
Ensure compliance with school policies, particularly in relation to data protection, confidentiality, safeguarding, and health and safety.
Handle sensitive information appropriately and in line with GDPR regulation
Work co-operatively with, and in support of everyone at the school (including the work of other team members) by undertaking such additional duties as are reasonably commensurate with the post and level of responsibility.
Review and develop own professional practice, undertaking training as required
Develop good working relations with other colleagues and promote a positive impression of the support services in all circumstances, identifying areas for improvement.
Help foster a positive culture by upholding the vision and aims of the school.
Have due regard for data protection, confidentiality, child protection and health and safety policies.
Work with pupils and staff in a courteous, caring and responsible manner.
Work with visitors in such a way that it enhances the reputation of the school.
Support the school in helping to prepare for external inspections (e.g. OFSTED).
Help protect the school environment by making sure working areas (including shared areas, stockrooms and workstations) are tidy, clutter free and safe to use.
As a user of the school’s network, you must comply with the school’s IT policy and social media policy and understand that the school may monitor your emails and internet activity.
Requests to take time in lieu during term time will be treated on an individual basis and must fit with the needs of the school.
Training:
Level 3 Business Administrator Apprenticeship Standard St Peter’s Catholic High School.
Training Outcome:Permanent Role: If you perform well and there’s a vacancy, you may be offered a full-time admin assistant or finance/admin officer role.
Further Training: You could move on to a Level 3 or 4 apprenticeship in:
Business Administration
School Business Management
Finance or Accounting (e.g. AAT)
Transferable Experience: Even if there’s no role at the school, you’ll have gained:
Valuable admin experience
A recognised qualification
Strong references to help you apply elsewhereEmployer Description:St. Peter’s is a successful and oversubscribed 11-16 Catholic Secondary School of approximately 1040 pupils. We primarily serve the children of our partner parishes across a wide area in Wigan, Lancashire and St. Helens. We pride ourselves on living out our mission statement to be a ‘Learning and serving community enriched through friendship and Christian faith.’ We are committed to both high standards of learning and personal conduct and to being a warm inclusive school where every child can succeed.
The vast majority of our pupils achieve expected or above expected standards at the end of KS2 and this leads to challenging targets at GCSE level. Through our clear expectations and nurturing environment, we create a calm focused learning environment where teachers can teach and the needs of all of our pupils can be met.
The curriculum offer at St. Peter’s is a wide and varied one with a very strong academic core and a diverse offer of Arts, Technical and practical courses. I would encourage you to explore this offer on the school website.
Our staff team is a strong mix of very experienced and more recently qualified colleagues and they are very well supported at all levels by our Professional Development Programme. Staff wellbeing is at the heart of our philosophy and we have embraced a number of strategies to promote this including staff wellbeing cafes, wellbeing buddies and the opportunity to work from home where practicable. Staff Development is supportedWorking Hours :Term-time only. Working times are flexible, but generally 8:30am -3:30pm Mondays to Thursdays and 8:30am-3:00pm on Fridays with a 30-minute unpaid lunch. Working from home is allowable for some of this time, but it must meet the needs of the school.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Non judgemental,Patience,Respect for the Catholic Ethos,Character and Personal Conduct,Adaptability....Read more...
