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Business Administration Apprentice - User Voice and Participation

In this role, you will: Build positive relationships with young people, supporting young people to feel comfortable and share their views on emotional wellbeing and mental health services to make positive change Support the organisation of fun and engaging participation groups. This includes building positive relationships, recruiting young people, preparing agendas and creating engaging participation activities  Prepare engaging communications such as emails, blogs and social media content to promote the work of the emotional wellbeing and mental health workstream Attend engagement events to promote the work of the wider User Voice and Participation team and hear feedback from young people that do not attend Surrey Youth Voice participation groups Prepare engaging resources that support young people to have their voices heard and get involved Support the In Our Own Words peer-led youth research programme, supporting young people with their own mental health research  Training:We won't be expecting you to jump in and be able to do this all from day one. You'll first go through an induction period allowing you to get used to the office and the team. As you gain more confidence in your role, you'll be supported to do more and more! The learning side of your apprenticeship will be delivered by Surrey Adult Learning. As you progress through your course, you'll have 1 day a week that will be dedicated to your apprenticeship studies. You'll be working to complete a Level 3 Business Administrator apprenticeship standard, including any necessary Functional Skills.Training Outcome:As your qualification comes to an end and you begin to turn your eye to the future, we have a fantastic support programme in place that will put you in the best position to take the next step on your exciting career journey. Our desire is for all our apprenticeships to be the first step on a long and successful career journey within SCC.Employer Description:The Surrey Way behaviours are a guide that supports our council to work together effectively and deliver our best for our customers and communities, and for each other. Discover more about our behaviours.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Administrative skills,Logical,Team working,Non judgemental,Patience ....Read more...

Apprentice Business Administrator

Typical tasks include Management of communications Emails Telephone calls Compiling and updating of reports on job progress and status. Processing data on our various computer-based systems for tracking status and managing targets Working with and building relationships with various departments and team members to ensure a smooth operation and accurate record keeping   During year 2 you will undertake a Level 3 in a business discipline to suit your role. This will involve working with limited support on the tasks already competent on and demonstrating to an assessor in the workplace confidence, efficiency, and able to undertake these tasks proficiently. A portfolio of evidence is also required. You will be supported each step of the way in developing your skills and knowledge on a wide variety of office-based work scopes. As you gain experience you will increase in confidence and ability and be able to handle more sophisticated tasks and become more independent in your application of our tried and tested techniques. By the end of your training period, you will be proficient in conducting a wide range of business support tasks, confidently executing work in an efficient and professional manner. Training:The standard will be delivered using workplace training and learning, together with online learning and 1-2-1 support. You will work towards gaining a Level 3 Business Administrator Apprenticeship Standard.Training Outcome:Once you have qualified, there may be an opportunity for you to carry on employment with us.Employer Description:Score (Europe) Limited have a workshop facility in Great Yarmouth. Score Europe area provider for valve services in the European market with over 30 years of experience in delivering valve solutions in the oil & gas market. Their products and services include valve supply, valve repair, actuators supply, valve actuation, valve testing, enhanced valve testing, field support.Working Hours :Monday 8:00am to 4:00pm, Tuesday 8:00am to 4:00pm, Wednesday 8:00am to 4:00pm, Thursday 8:00am to 4:00pm, Friday 8:00am to 4:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative ....Read more...

Schools Business Administrator Apprenticeship

We are looking for an ambitious, bright individual and an independent thinker who is capable of working well in a team and who has an interest in a career in business. You must be a clear communicator, have an inquisitive mind and be able to develop good working relationships with colleagues. You will be supporting all aspects of the College's day to day administration. Main duties: Assist with enrolment duties as and when required Deal with enquiries from staff, parents, carers and visitors Ensure visitors are signed in following safeguarding procedures Take telephone calls and deliver messages as appropriate Administer school systems including text system , provide information/data/reports and routine IT tasks using Microsoft office. Assist with organising manual filing systems Undertake reprographics support where necessary Assist staff with downloading and uploading of learner assessment evidence (Videos/sound bites etc) to various online college/exam board platforms Assist staff with scanning learner assessment evidence  Assist with examination department administration and operations Assist with recruitment – i.e. to help set up holding areas, assessment rooms, take copies of documents and other administrative responsibilities such as preparing job adverts, DBS checks and help supporting zero-hour contracts. General: Work within college policies and procedures at all times and support staff to adhere to them Attend meetings as required Support and develop an environment which is inclusive for all and recognises and encourages diversity Work collaboratively with others to develop effective professional relationships Communicate effectively with parents/carers using college systems/processes as appropriate Make a positive contribution to the wider life and ethos of the College Undertake any other duties as reasonably directed by line manager or SLT Complete apprenticeship assignments and coursework to agreed deadlines  Personal Conduct Be professional and maintain high standards of ethics and behaviour, within and outside College Maintain confidentiality Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your Apprenticeship: Level 3 Business Administrator Apprenticeship Standard You will also develop the skills, knowledge and behaviours required to work within an office environment This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions All evidence will be logged to your electronic portfolioTraining Outcome:Upon successful completion of the apprenticeship, you will have a recognised Level 3 Business qualification.Employer Description:Notre Dame is a Catholic Sixth Form College with a strong ethos at its heart. Our aim is to offer a ‘World Class Catholic Education’ by providing the highest possible care, service,support and outcome for each student,member of staff and wider contacts. All staff are expected to uphold and contribute to the ethos of the College, which is what makes Notre Dame a special place to work. We welcome applications from all faiths.Working Hours :Monday to Friday - to be discussed at interview - Full-time post (not term-time only)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working,Initiative ....Read more...

Business Admin Apprentice

About the role: As an Administrator Apprentice, you’ll play a key part in ensuring the smooth running of our daily operations. You’ll support internal teams, liaise with employers, and deliver exceptional customer service at reception, over the phone, and via email. Key Responsibilities: Provide day-to-day administrative support to the TDR team. Maintain a professional and welcoming reception area. Manage incoming calls and direct them appropriately. Welcome visitors, issue passes, and notify relevant staff. Answer enquiries and provide general organisational information. Liaise with the Curriculum team to report learner attendance. Handle post, bookings, office supplies, and PPE stock control. Organise travel and coordinate business lunches. Support planning and coordination of internal and external events. Accurately record time and attendance for learners. Carry out general clerical duties (typing, filing, photocopying). Training:All training will take place in the workplace.Training Outcome:Full time position upon completion of the apprenticeship.Employer Description:Our Advanced, Higher and Degree apprenticeships in Engineering, Science and Business Administration combine practical experience with theory, with assessment in the workplace, online assessment and college-based learning one day a week. All of our Engineering Apprenticeship Co-ordinators are from Industry, so they know what they’re talking about, so it’s no surprise that since 2001, we have successfully trained well over 5,000 apprentices, in the fields of engineering, science and business. We have a wealth of experience developing programmes that meet the employer needs in terms of delivering the skills and experience required and are proud of the relationships we have developed with businesses in the North East who keep coming back to us every year – organisations like British Engines, Coca Cola, Express Engineering, Komatsu, BAE Systems and Newcastle University. It is an absolute priority for us that their investment delivers a successful worker – even a future leader – and we will deliver that same high standard for you as well, through a free, effective and simple recruitment service. We can advertise, using Government websites and social media platforms to help you find the right person for your organisation so you can get on with expanding your business. Our Business Support Services Team can also offer support with levy queries such as how to set up das systems, payment calculations, training requirements and the new apprenticeship standards.Working Hours :Monday - Friday, 8.30am - 4.30pm. Half an hour lunch break.Skills: Communication skills,IT skills,Organisation skills,Administrative skills ....Read more...

Service Administrator Apprentice

To provide the day-to-day administration and support to the Service Desk. The post holder will: Provide administrative support to the Service Dept Administer approximately 3000 calls per month to include creation, allocation, checking, invoicing and completion Administration of CRM and CASH Establish all new business contracts and associated administration Provide guidance, support and training on the Company’s bespoke software systems whilst maintaining and updating records to ensure the information is accurate and up-to-date Completion of Service Desk emails The post holder is responsible for: The creation and administration of routine maintenance calls to clients The effective distribution of work to the routine service engineers on a daily basis Monitoring and checking of service reports for quotations and chargeable parts etc. on a daily basis Sending routine service dockets to meet customer requirements Pursuing customer contract renewal orders Creating routine service invoices Invoicing chargeable calls Updating and administration of CRM Liaising with engineers/customers on a daily basis JOB DESCRIPTION: Responding to Service Desk and own emails in a timely manner The organisation and monitoring of the ‘on call’ system Producing and maintaining engineering documents Setting up all new routine business with associated charges and schedules The planning and coordination of service visits Departmental diary management Arranging repair/follow-up calls within 2 working days Managing customer enquiries including invoicing queries Call handling/answering telephones Providing the administrative function and support for the CASH system Importing and exporting data using Query Builder within CASH Training:All training will take place in the workplace. Your TDR Training Officer will attend your company and assess you on the job. Upon succesful completion you will gain a Level 3 Business administrator apprenticeship standard.Training Outcome:Full-time position upon completion of the apprenticeship.Employer Description:Established in 1989 we have steadily grown into a leading fire and security provider across the North of England. With our head office in Newcastle and a Yorkshire branch in Leeds, we employ 70 dedicated staff to ensure our customers’ requirements are satisfiedWorking Hours :Monday to Friday 8.30am to 5.00pm (1-hour lunch unpaid)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working ....Read more...

Apprentice Office Administrator (36248)

A normal day would include: • Opening and logging incoming post & distributing• Photocopying, scanning & filing• Delivering great customer service• Ability to handle inbound calls• Provide support to the wider administration team as required & assisting busy team and Office Manager with general administration tasks• Booking meeting rooms and appointments What you could go on to doCollections Executive – involving considerable time on the phone How you will be supportedFull training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role. What will happen nextNew applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:• More about this vacancy and any others you are suitable for• Any training you need to complete• What the next steps will be How you could get thereIf you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.Training:Level 3 Business Administrator apprenticeship standardTraining Outcome:Possible progression within the company.Employer Description:Cerberus Receivables Management is part of the Cerberus Group of Companies who provide specialist advice and solutions in the recovery and realisation of distressed assets and debt. Incorporated into the group to compliment the asset management services in the early part of 2009, CRM has quickly established a reputation for the delivery of high quality receivables management solutions into Insolvency Practitioners and providers of Invoice Finance. As part of a well-established and financially stable group, the business has been able to attract a high calibre team. Our recoveries expertise comes from both the public and private sector with specific knowledge of all aspects of credit and risk management. Our team have experience of collections in both trading and distressed situations across the broad face of industry. Cerberus Receivables Management now forms part of a 100 strong team providing a diverse range of asset realisation solutions throughout the UK to a nationwide client base.Working Hours :9am – 5pm, Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative,Good telephone manner,Able to prioritise,Friendly,Outgoing,Confident ....Read more...

Business Admin Assistant Apprentice

Duties / Responsibilities: Handle incoming telephone calls, responding to queries or directing them to the appropriate team. Support the recruitment process, including drafting and posting job adverts, screening CVs, contacting candidates, and coordinating interviews. Accurately take and distribute minutes for meetings. Coordinate and deliver company inductions for new starters within Personnel & Securities, ensuring all necessary documentation (contracts, declarations, policies) is provided, signed, and filed correctly. Conduct right-to-work checks in line with current legislation and monitor visa expiry and compliance. Liaise with internal departments including Payroll, Operations, Training, and Health & Safety to ensure smooth information flow and task coordination. Maintain up-to-date employee records, including driving licence checks, booking health assessments, tracking training assessments, and monitoring SIA licence validity. Prepare and participate in biannual training file audits with the Port of Tilbury. Ensure compliance with GDPR in all administrative processes. Maintain and update the HRIS system throughout the employee lifecycle and provide first-line support for staff HRIS queries. Perform general office administration duties and support the management team as needed. Undertake any reasonable tasks or projects requested by management. What We're Looking For: Previous administrative experience desirable. Excellent organisational skills with the ability to manage multiple tasks effectively. Strong written and verbal communication skills. High attention to detail and accuracy. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Ability to handle sensitive information with discretion and integrity. Training:All training will be carried out within the workplace during working hours. We aim for you to complete your Apprenticeship with the use and ease of eLearning, encouraging you to submit evidence via your eportfolio.  We will set you targets that are specific to your needs, training you as we go on what you need to know. The qualification will be adapted to suit your exact job description and your organisation’s needs; however, it is flexible and easily fits in with your normal everyday work. You must complete at least 6 hours a week off-the-job training and this will be discussed and planned with your employer. This could be in the way of mentoring, job shadowing, spending time on set tasks and assignments and/or researching. Every 3 months your trainer and employer will complete a formal Progress Review with you. This will check that you are on target. If you are not, then your plan will be amended, and any additional training and development needs will be addressed. Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Level 3 Qualification. Off-the-job training will be supported by our Training Provider - Davidson Training UK Ltd. You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent).Training Outcome:Full-time position available; providing successful completion of the apprenticeship. Employer Description:HDS Personnel has steadily developed a reputation for providing a quality, multi skilled workforce in Essex Area. Initially formed in 1987 HDS Personnel has since expanded its activities to cater for a range of firms within the Port of Tilbury and externally Clients bringing substantial skills to the local logistics and warehousing and rail industry. HDS Personnel considers its mission to be “To continue to expand through the provision of tailor made solutions to clients’ labour requirements, whilst sustaining an unrivalled reputation for putting our customers first and looking after the welfare and development of our staff”.Working Hours :Monday to Thursday 09:00 – 17:00 - Friday 08:00-16:00 (subject to change with needs of the business)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative ....Read more...

Business Administration Apprentice (36241)

Day to day duties include: Receiving and processing work orders/job requests Submitting quotes for works Liaising with suppliers to price works accordingly Scheduling of reactive and planned maintenance Regular reporting on contract performance Confirming invoice costs and ensuring profitability targets are achieved on a per-job basis Liaising with credit control team to maintain account performance and cash flow Speaking to and meeting with clients regularly to deliver what they need from their contract administration team The role provides a huge opportunity to be part of a rapidly growing business which is part of a wider group that’s grown to over 80 employees in just 4 years. With a national reach and a substantial client base, the possibilities for progression and development are truly outstanding and present incredible opportunities for the right candidate who has the drive and desire to grow with the business. How you will be supported: Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role What will happen next: New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out: More about this vacancy and any others you are suitable for Any training you need to complete What the next steps will be How you could get there: If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take Training: Business Administrator Level 3 Apprenticeship Standard Training Outcome: Possible progression within the company and progression onto the next level apprenticeship Employer Description:Established in 2020, Novex provides reactive repairs and planned maintenance to the property management sector across the whole UK. Part of a dynamic group of companies that has grown from 4 to 80 employees in just 4 years, we recognise the people within our business are the driving force, so look to develop fun and engaging career paths for the people that join us on our journey.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Ambitious,Hardworking,Outgoing,Can do attitude,Office 365 competent ....Read more...

Administration and Sales Apprentice

You will be a key individual responsible for all sales outreach and administrative support behind the EZOO team to generate leads for new customers. We are creating a new element to this role to expand our offering to our existing customerswho are already in our cars, to offer them the opportunity to save money by taking a newcar via Salary Sacrifice where the opportunity permits them to do so. Your main responsibilities will be: Generating outbound leads utilising such tools as Growth X, LinkedIn and other online channels Responding to all initial inbound queries Supporting the sales team with the process flow for customers Work with your Line Manager as well as the wider team including Account Managers to deliver efficient driver onboarding, order processing and foster a continuous improvement in our service and adaptability to a business’s ever-changing needs You will manage and maintain our CRM system (Zoho) – for data entry, lead management, maintain data quality standards Provide full appointment setting including calendar management, scheduling, and attending customer meeting calls, distributing actions, and compiling reports Work with wider teams to ensure a smooth user experience Customer retention and growth Training:Training to be provided: Business Administrator Level 3 Apprenticeship Standard Weekly day release at CWCT, Radford, Coventry (Every Tuesday or Friuday 9:30am-4:30pm) Training Outcome: Potential for career advancement within the company as you gain experience and develop your skills Employer Description:EZOO is an electric car Salary Sacrifice, Subscription and Lease provider, on a mission to create a faster, smarter, more innovative way of accessing an electric car. Since our launch in January 2018, we have grown the business year on year as a high growth tech scale up, with 200% organic growth in the last two years. We offer a fully digital experience – choose your car, choose your term, delivered to your door. We are based in Coventry serving customers nationwide. Our challenge now is to take EZOO to a new level without losing what makes us special for our customers. We need to be able to provide rock-solid reliability, speed, and accountability whilst growing to become a truly household name. This is a challenging combination, but one we're embracing in the next stage of our journey. And that's where you come in...Working Hours :To accommodate our customer base, this role will require flexible working hours, typical office/working hours will be 8.15am - 5.15pm with the flexibility of working some Saturdays with time off in Lieu.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative ....Read more...

Apprentice Junior Cash Officer

The primary function of the role will be to provide basic finance and admin support for the business within a busy cash processing team. This would cover tasks such banking support, including bank reconciliations, journal postings into the main Finance system, ad hoc analysis, support on the external audit and other Finance related administrative activities. This is an entry level opportunity and ZEDRA is supportive of career development. The right candidate will be supported to seek out opportunities to increase their skill sets to grow within the company. Further duties and responsibilities will include: Assist clients with the payments process Cross train in roles to help manage business peaks Identify business initiatives for process improvement Support the external audit process Basic Accounting tasks - such as double entry bookkeeping and bank reconciliations Journal postings Opportunity to coach others and manage a project to make improvements Training:The successful candidate will follow a Level 3 programme and study towards a full Standard as a Business Administrator. This training will be structured and delivered by Cheshire College - South & West and one day a week will be spent learning at the college. Apprentices will be supported via an agreed training plan. The apprentice will receive regular visits with a dedicated assessor. The assessor will set individual learning tasks as part of the apprentice’s workplace training that will incorporate your daily roles and duties. You will also have a mentor within the Zedra finance team to support you with your studies and apprenticeship progress.Training Outcome:A full-time job is on offer following the successful completion of theapprenticeship. Candidates looking to maintain a career in the Trust, Estates and financial services sector will be encouraged and supported at Zedra to study for additional professional qualifications.Employer Description:We are a global powerhouse providing Corporate and Global Expansion, Active Wealth, Pension and Incentive services and Fund solutions, all aligned under one common goal: to DO MORE so our clients and our people can ACHIEVE MORE. We believe in taking care of our people and in serving our clients with reliability, agility and creativity while adhering to principles of fairness,sustainability and inclusivity. These values underpin everything we do – and we believe, set us apart from our peers.Above all else, we value our people and our clients’ success.Since our origination, we have been cultivating a work environment that attracts and retains the very best talent in the industry.We actively embrace entrepreneurialism and encourage our people to see beyond their specific role and participate in a wide range of opportunities as they see fit.Working Hours :9am to 5pm Monday to Friday, 1-hour lunch. One study day per weekSkills: Communication skills,Organisation skills,Analytical skills,Reliable,Strong work ethic,Proficient with MS Office,Honesty ....Read more...

Business Admin Apprenticeship - Abbey Grange

We are seeking a motivated Business Administration Apprentice to join our friendly team. You will act as part of the Admin Team to undertake a wide range of administrative tasks, using Microsoft Word & Excel, ParentPay, Class Charts, email and other databases including Arbor and providing a comprehensive service to staff, students and governors. Your day-to-day duties will include: Staffing the main and student reception and acting as one of the first points of contact for visitors, staff and students To answer the school telephone and deal with queries as required To deal with such contacts in the appropriate records and ensuring that callers are directed to the correct place in an efficient, effective and pleasant manner Producing and collating manual and computer-generated periodic reports, booklets, brochures, leaflets, marketing materials, etc. Carrying out general office duties including but not limited to; whole school mail merges; typing/word processing; photocopying, collating, filing of records and paperwork; dealing with daily post (in and out) Creating, maintaining and collating student reports/letters, including notification of detentions, praise letters, achievement records To maintain student records, both manual and ICT based To arrange transport for both students and staff as required Receiving and debt collecting payments for visits, trips and general sales from students and staff and recording these accordingly, refunding payments where necessary Being available to assist in other areas of school operations where workload allows/dictates Any other duties commensurate with the post as requested by the headteacher Undertaking all the necessary training to carry out the above tasks effectively To carry out all tasks giving due regard to confidentiality of information and security of monies and property Demonstrate a high standard of personal and professional conduct and uphold public trust in the school by maintaining a high standard of ethics and behaviour both in and out of the workplace Training:Apprenticeship Details - 16-months expected duration to complete, working towards your Level 3 Business Administration (School Administrator) Qualification. (All learning is delivered online/remote).  Training Provider: LMP Education (rated 1st best UK training provider).Training Outcome:Completion of your level 3 qualification and potential full-time employment.Employer Description:Abbey Grange is a thriving, highly successful and over-subscribed 11-18 Church of England convertor Academy which serves communities right across the city of Leeds. Our students come from all over the city to receive an education in which we all work together to challenge them academically, support them pastorally and help them develop socially and spiritually.Working Hours :Monday, Wednesday, Thursday & Friday 08:00 - 16:00 & Tuesday 08:00 - 15:30 (Term time only)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative ....Read more...

Leak Administrator

JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. We are currently searching for a Leak Administrator. GENERAL PURPOSE OF THE JOB: The Leak Administrator is responsible for tracking, reviewing, calculating, and invoicing all TremCare, TremSource, and Warranty leak calls within a specified division. This position will ensure contractual requirements are managed, tracked, and executed in a timely manner. This position should be a very detail-oriented and organized professional who understands the importance of deadlines, communication, and customer-specific requirements. This role must have excellent communication and organizational skills as you will work together with regional dispatchers and regional administrators to ensure leaks are completed promptly and ready for invoicing. This position will also be training under the TremCare and Warranty admin team and assisting them with various tasks as needed. This position is intended to build a strong foundation for future growth. ESSENTIAL DUTIES AND RESPONSIBILITIES: Create/organize a master leak file within a specified division and be responsible for keeping all information accurate and up to date. Responsible for reviewing recently submitted leaks, determining coverage type (Tremsource, Gold, Platinum, Warranty, etc.), and depending on coverage either creating a billable leak line or linking to an existing line in SAP. On Warranty leak calls that are under a contractor obligation period, this individual will be responsible for creating POs to send to the contractor and monitoring PO status in SAP. Responsible for creating manual SO#'s in SAP for processes outside of LeakTracking (Republic warranties, etc.). Work with warranty administrators on missing/needed information when reviewing warranty leak calls. Responsible for contacting sales rep/sales admin on leaks that are reported on expired warranty agreements. Responsible for attaching roof plan drawings to SO#s in SAP. Work with the warranty adjustment team to gain approval for work beyond just a normal leak repair. Responsible for adding hours to SO# in SAP if extra time is required and approved. Responsible for tracking all leaks within a specified division. Responsible for following up with regional dispatchers on leak calls that have labor hours or costs posted but have not been completed in FSM/SAP. Responsible for reviewing all completed warranty leaks and determining if the scope being completed is to be covered under Tremco Warranty or if billable. Responsible for calculating and invoicing leaks within 4-7 days of field completion. Responsible for closing invoiced leak calls (TECO'ing service orders and corresponding contract line). Responsible for processing subcontractor invoices for payment. Ensure leak data has been entered in OLI before invoicing. Conduct and foster professional and timely communication (utilizing a wide array of communication methods) with the regional support teams for all work-related matters. Assist with managing data and information across multiple platforms including SAP, Excel, LeakTracking, OLI, and more. Responsible for maintaining and updating all information in LeakTracking (contractors, call roster maintenance, notification maintenance, reporting, etc.) Inputting leaks in OLI as needed. Special projects as needed Other tasks as assigned by the manager. Assist TremCare & Warranty Admins with various tasks as needed. OTHER SKILLS AND ABILITIES: Superior written, oral, and digital communication skills. Ability to collaborate and work closely with other teams and departments. Computer Literacy, 365 suite, SAP, Excel, Word, IOS. Organizing, planning, and prioritizing administrative business functions. Performing Administrative activity: performing day-to-day administrative tasks such as maintaining, tracking, and management of paper and electronic data. Organizing, planning, and prioritizing work: developing specific goals and plans to prioritize, organize, and accomplish work. Knowledge of customer service principles and practices. Familiarity with Microsoft Office products, such as Excel, PowerPoint, and Word, and key social media tools. Ability to consistently demonstrate the company's values of hard work and insight, and to remain effective in their approach to work. A resilient attitude towards challenges and the ability to manage pressure. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...

In-House Patent Paralegal

Sacco Mann is delighted to present a brand new, unique opportunity for an experienced In-House Patent Paralegal to join a pioneering in-house organisation in Cambridge (please note that this is NOT a fully remote role so please only apply if you are based within a commutable distance to Cambridge). This role is ideal for a detail-oriented In-House Patent Paralegal or Patent Formalities Specialist who is passionate about Patent and legal support within a high-growth, innovative environment. As part of the wider Legal team, you will be crucial in managing the company's patent portfolio, supporting patent filings and renewals working closely with Patent Attorneys, Solicitors and the R&D team. Working across the full gamut of the Patent process, you will also play a pivotal part in delivering IP strategy on a global scale. In addition to the Patent specific responsibilities in this brand new role, borne out of growth within the team, you will also provide essential legal administration support which includes: reviewing NDAs, contracts, and internal legal documentation, with a focus on process improvement. This varied role demands excellent organisational skills, strong communication, and an enthusiasm for working with multiple internal and external stakeholders to safeguard innovations and enable the company's growth. You will ideally have: Experience as an In-house Patent Paralegal, Patent Formalities, or Patent Administrator in-house or within private practice. A thorough knowledge of UKIPO, EPO, and WIPO/PCT procedures. Proficiency in managing IP databases with a focus on and keen interest in process optimisation. Experience providing legal administration support such as NDA review, document management, and compliance. Excellent organisational and communication skills with meticulous attention to detail. The CIPA qualification. Benefiting from a comprehensive benefits package and highly competitive salary (dependent on experience) the successful candidate can look forward to private medical insurance, life cover, contributory pension, and an annual bonus scheme. You will be part of a diverse and collaborative work environment that promotes continuous learning and training, opportunities to grow within the organisation, alongside a friendly team of Patent and Legal specialists. Also offering a generous holiday allowance plus bank holidays and enhanced family leave, this role provides a rewarding balance of professional development and personal well-being. Joining this visionary company offers not only a stimulating career in intellectual property and legal operations but also the chance to contribute to cutting-edge advancements in an exciting and innovating space. Our flexible client will consider alternative working patterns so if you’re interested in working part-time or full-time, we want to hear from you! This is not a fully remote opportunity and so you must be based within a commutable distance to Cambridge. The business have a hybrid working policy and the expectation that the team work both in the office, and from home, on a weekly basis. For more info on this brand new In-House Patent Paralegal position in Cambridge, please contact Clare Humphris on 0113 46 77 112 or via: clare.humphris@saccomann.com for a conversation in confidence. ....Read more...

Investment Administrator

Job Description: We are working on an excellent opportunity for an Investment Administrator to join the Private Client Administration team at a prestigious investment management firm in East Lothian. In this role, you will ensure the provision of an effective and efficient administration service for private clients of the firm. Please note that the role holder will be required in the office 5 days per week (at least initially). Skills/Experience: Previous experience in a comparable position is beneficial. Well-organised, with the ability to manage multiple responsibilities and meet deadlines effectively whilst maintaining accuracy. Clear and confident communicator, both verbally and in writing. Candidates should hold at least National 5 qualifications (or equivalent) in Maths and English. Core Responsibilities: Handling client-related queries and coordinating with internal teams, external partners, and clients to deliver a consistently high standard of service. Reviewing and issuing regular client reports, including quarterly valuations and annual review documentation. Overseeing and processing cash and asset transfers across private client portfolios with accuracy and efficiency. Ensuring all client records are maintained to the required regulatory and internal standards, and that systems are consistently up to date. Supporting internal projects and contributing to the implementation of regulatory or business process changes. Taking part in routine risk reviews and helping to drive ongoing improvements across operational procedures. Benefits: A highly competitive salary Wider Benefits package Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy. Job reference: 16162 To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes. By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy. Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland. INDPERM ....Read more...

Office Support and Administration Apprentice

As an Office Support and Administration Apprentice, you'll be responsible for (but not limited to) the following: ·       Preparing letters and documentation in line with business requirements and specifications; ·       Recording data and creating reporting documents using relevant systems; ·       Communication management across all departments/levels via emails, phone calls, teams, face to face meetings; ·       Ensuring GDPR is always adhered to and handles confidential information in line with the organisations policies and procedures; ·       Provide administrative support to all departments; ·       Adopting a friendly, professional and customer focused service to all stakeholders; ·       Ensuring all general enquiries are responded to in a sensitive and timely manner, in accordance with procedures and directing complex enquiries to the appropriate staff; ·       Potential project management with opportunities to potentially lead the projects.   You’ll develop your skills under the guidance of the whole team, learning a variety of duties and supporting the business to continued growth. You’ll be taught and mentored by colleagues who have a great understanding of the job role; to achieve your full potential and share in the company’s success.   If you are committed and ready to take your first step into a real career with a fantastic close-knit team, then please apply now! This apprenticeship and opportunity with BSA will be highly competitive, so do not miss your chance!Training:The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to become a fully competent and successful administrator. The Apprentice Standard you will be studying is Business Administration – Level 3Training Outcome:Further and higher skill development within the business. A lifelong career with Buxton Special Alloys Ltd.Employer Description:Buxton Special Alloys is a UK Stockholder and Machinist of Stainless Steel, Duplex, Super Duplex and Nickel Alloys. They have more than 25 years of experience across numerous market sectors including oil and gas, marine, aerospace, petrochemical and many more. Their extensive knowledge of the market supported by strong partnerships with steel mills enables BSA to provide products that may not be readily available from stock at competitive prices. BSA are committed to supporting young people into their business and would like to utilise the apprenticeship programme to achieve this.Working Hours :9am-5pm Mon to Thurs, 8am-4pm on FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Knowledge of Data Protection,Eager to assist,Ability to prioritise workload,Knowledge of Microsoft,Knowledge of CRM systems,Friendly & approachable,Time management,Able to work under pressure ....Read more...

Business Administrator Apprentice

Main Responsibilities: Ensure that the office function is maintained in an efficient manner Implement, manage and problem solve any issues that arise Maintain invoicing, ensuring it is correct and up to date, whilst continuing to chase and reduce debt Maintain confidentiality at all times Comply with legal, CQC and Franchise requirements and quality standards Ensure company policies and procedures and industry standards and regulations are followed Assist in ensuring that all availability is maintained and kept up to date Work with your team to identify the most suitable need for each Customer Liaising with your colleagues to ensure that when  taking on new packages, this is carried out in an efficient and timely manner and that information is distributed to the relevant people Keep abreast of regulatory changes in domiciliary care provision, ensuring that all polices are adjusted in line with HQ directive, local council code of conduct and Government regulations Portray a professional image -  being the face of the Company and acting as our representative, promoting our good name Communicate regularly with customers, resolving queries and assisting with support as required Provide an enjoyable experience with Expertise Homecare Folkestone through clear communication, a cheerful attitude, by being polite and by being professional Ensure that our customers support is delivered on time regularly and they are informed of any delays or changes Recognise complaints from customers, customer representatives and employees, and ensure these are managed by the relevant personel Where necessary, assist in the recording, managing and resolving customer complaints, liaising with Registered Manager or their Deputy for support. Serious complaints will be managed and resolved by the Registered  Manager/ Head of Operations Maintain thorough records for all telephone calls and correspondence, including incidents, accidents and safeguarding concerns Assist in the interview process for new candidates alongside a second person. Ensure that training activities that have been coordinated, instructions are given to those who are undertaking the training Participate in training courses as and when required Training:Business Administrator Level 3 Apprenticeship Standard Online monthly workshops, with two team building workshops held in person College trainer visits the workplace to assess every 6-8 weeks Training Outcome: A possibility of a full time position after completion Employer Description:At Expertise Homecare we provide a wide variety of care services for people living in their own homes. Our team of approx. 200 care and support workers across Kent, are trained to meet a wide variety of needs. We tailor our care based on the specific needs of each of our customers ensuring a thorough and person-centred service.Working Hours :Monday - Friday, 9.00am - 5.00pm with 1/2 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working ....Read more...

Business Support Apprentice

The broad purpose of the roles are to provide administrative support to one or more teams in our office in Swindon. The roles will be wide-ranging and include opportunities for providing administrative support within the post holder’s respective team. You will work closely with other business support colleagues as well as wider team members in a supportive and collaborative environment to contribute to team objectives, where development and continuous improvement is encouraged and supported.   Your role will involve building and managing relationships with senior colleagues, arranging and supporting meetings and playing a key role in the delivery of the peer review process. You will deliver effective support that underpins the delivery teams and supports our wider objectives by ensuring that operations are carried out in an efficient and effective manner in a way that maximises benefit to the whole organisation. Examples of activities you may undertake include: Diary support for the Head of Team.Meeting scheduling and support. Arrangement and support for virtual meetings, such as video conferencing or teleconferencing. Organisation of meetings including preparation of agendas and note-taking. Providing support at our events, internal and external. Travel and accommodation booking. Travel and expense claim processing. Contribute to updating best practices, being mindful of continuous improvement. Setting up and maintaining purchase orders. Supporting the team to deliver peer review and grant award processes. Support corporate projects as required. Training:You will undertake professional development and training as part of a cohort of apprentices. We are offering two routes for this apprenticeship - Level 3 Business Administrator and Level 3 Data Technician. Under the Data Technician pathway your training will include: Level 3 Data Technician apprentices will complete their apprenticeship with Babington Business College over 17 months. The first 14 months are the ‘practical period’ where you will learn through a combination of on-and-off-the job training with Babington Business College and EPSRC to develop and implement the required Knowledge, Skills and Behaviours. Candidates will attend a combination of virtual workshops and online learning/coaching/mentoring sessions during the practical period. In the final 3 months of our programme you will undertake two scenario-based demonstrations in addition to a professional discussion, underpinned by a work-based portfolio as part of the End Point Assessment.Training Outcome:EPSRC have supported a number of apprentices over the years who have forged careers within UKRI. Employer Description:UKRI is an organisation that brings together the seven disciplinary research councils, Research England and Innovate UK. Together, we build an independent organisation with a strong voice and vision ensuring the UK maintains its world-leading position in research and innovation. Supporting some of the world’s most exciting and challenging research projects, we develop and operate some of the most remarkable scientific facilities in the world. We are pushing the frontiers of human knowledge through fundamental research and delivering benefits for UK society and the economy through world-class research, skills and business-led innovation.Working Hours :Monday to Friday 37 hours p/week, shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working ....Read more...

Administrator Apprentice

You will be required to work flexibly across operational sites as required and work flexibly within an agreed number of hours to maintain the most appropriate level of service provision. This may include evening and weekend working. You will be expected to take responsibility for personal development, identifying personal training needs and participate in regular supervision and appraisal. Your general roles and responsibilities will include: As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary To ensure effective processing of correspondence, diary management and scheduling of meetings etc. To minute take at team and other meetings To assist with the maintenance of a general filing system within the project To assist in monitoring and ordering to meet office requirements To assist in maintaining and balancing local petty cash systems under the direction of the administrators To carry out photocopying as required To assist admin in ensuring record-keeping and communication within the project are maintained To gain an understanding of operational requirements of the project base & Senior Management as required, e.g. room bookings, travel arrangements etc Support with your studies: 1 day per week will be provided for dedicated study time. If additional study time is required then this can be negotiated with Line Management In carrying out the above duties the post holder will: Work flexibly across operational sites as required Work flexibly within an agreed number of hours of work to maintain the most appropriate level of service provision Seek to improve personal performance, contribution, knowledge, and skills Participate in appraisal, training, and supervision processes Keep abreast of developments in services and practice relevant to the aims of the service Ensure the implementation of all CGL policies Contribute to maintaining safe systems of work and a safe environment Undertake other duties appropriate to your role As an Administrator Apprentice at Change Grow Live - Southport - 8 Church Street, you will be working towards the Customer Service Specialist Level 3 Apprenticeship, over the duration of 15 months, alongside your daily roles and responsibilities.Training: Customer Service Specialist Apprenticeship Level 3 including Functional Skills in maths and English Training Outcome: On going training and development Employer Description:CGL is a health and social care charity working with individuals, families and communities across England and Wales that are affected by drugs, alcohol, crime, homelessness, domestic abuse, and antisocial behaviour. Their projects, delivered in communities and prisons, encourage and empower people to regain control of their lives and motivate them to tackle their problems.Working Hours :On a shift pattern basis. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills ....Read more...

Business Administrator Apprenticeship at VTC Independent School

This is a cool, fast-paced front-of-house role where every day is different. You’ll be the first point of contact for parents, carers, and visitors, while also working closely with students and staff in a flexible, high-energy environment. It’s not your average admin job, you’ll be part of the school community and will play an active role in helping young people stay on track.  Warmly welcome visitors, parents, and carers at the front desk Answer calls with empathy and professionalism, supporting both parents and students Register students in daily and maintain accurate attendance records Move around classrooms, engaging with students in a calm, consistent way Have casual but meaningful chats with young people to build rapport Model positive behaviour—correct language use when needed, and always be respectful Take clear and confidential notes as required Provide general admin and clerical support to staff and leadership Draft documents and correspondence to a high standard Support with document creation, post, email inboxes, and other communication duties Maintaining confidentiality and safeguarding at all time  Desired Skills & Personal Qualities: Confident, consistent, and reliable Strong written communication and a natural communicator Good numeracy and literacy (ideally GCSE English and Maths or equivalent) Highly organised, switched on with excellent attention to detail Confident using Microsoft Office (Word, Excel, PowerPoint) Ability to work independently and take initiative Strong interpersonal skills and a positive, professional manner Someone who genuinely cares about young people and wants to make a difference Ideally, a full driving licence and access to a vehicle (desirable, but not essential) Training:The successful candidate will obtain a Level 3 Business Administrator Apprenticeship standard qualification. Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday, 9.00am till 3:30pm, with a 30-minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Reliable ....Read more...

IT Support Apprentice (Mill Hill Education Group)

Provide 1st Line of support for computing and AV estate Provide 1st line of support for the server and the network infrastructure Set up computers Set up emails, Active Directory accounts and basic configuration Attend to incidents and problem tickets within SLAs Perform diagnosis and analysis of issues to support 2nd and system architecture in handling complex system issues Perform initial analysis of information security incidents Maintain starters and leaver accounts Maintain IT asset register Assist with moving systems and platforms on the domain Supporting the teaching, operation teams and the pupils across the foundation Engage with the estate team in rolling out new systems Ensure all systems are available, up to date and secure Ensure all systems are patched and maintained appropriately and within the Information Security Framework Document learning and share those with the IT Support Team Provide suggestions for automation when needed Handle telephony systems issues Training:Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician. Firebrands course is delivered either Online (online live instructor-led), or face-to-face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors. Completion of this apprenticeship will provide learners with the following world-class vendor certifications in addition to the Information Communication Technician apprenticeship: Microsoft Certified Azure Fundamentals (AZ-900) CompTIA IT Fundamentals+ Certiport IT Specialist Networking Microsoft Certified Azure Administrator Associate (AZ-104) Key areas covered are:  Support Technician Maintenance or repair of system faults Support for the roll-out of installation and commissioning of new systems or upgrades Network Technician Installation and commissioning of networks Maintenance or repair of network equipment Installation, configuration or maintenance task on either ICT-related hardware or software   Digital Communications Technician  Installation and commissioning of telecoms networks Maintenance or repair of telecoms network equipment Installation, configuration or maintenance task on either ICT-related hardware or software Training Outcome:Ongoing Tech Support role with room to grow into Senior IT roles.Employer Description:Mill Hill Schools consists of five independent schools offering co-education from 3–18-year-olds, these include Grimsdell, Belmont, Mill Hill School, Mill Hill International and Cobham Hall. Combined, the schools have circa 700 staff and circa 2000 pupils. We are situated in a magnificent 120-acre parkland campus on the edge of the North London Green Belt, providing a wonderful environment in which to work. We are committed to the on-going professional development of all our teaching and support staff as well as the full induction and training of all new staff.Working Hours :8am – 5pm working hours. Full time, 40 hours a week.Skills: Team player,Good people skills,Professional attitude,Patience and understanding,Ability to diagnose problems,Analyse problems,Microsoft environment,Office 365 and Apple Systems,Open mindset and resourceful ....Read more...

Apprentice Business Support Administrator (36240)

A normal day would include: Registration of new claims Administration/management of email Inbox Redaction of documentation Processing of supplier bank details Arrangement and coordination of travel Inbound and outbound post processing Supporting corporate events Reception duties General office housekeeping How you will be supported: Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role What will happen next; New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team You will then have the opportunity to find out: More about this vacancy and any others you are suitable for Any training you need to complete What are the next steps? How you could get there: If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take Training: Full apprenticeship training provided, delivery location and method to be confirmed, working towards an Advanced Level Apprenticeship gaining a Level 3 business administrator qualification Training Outcome: Possible progression within the company and progression onto the next level apprenticeship Employer Description:Protector are one of the fastest growing insurers in the UK. We are a Norwegian based company who expanded into the UK in 2015 and have grown rapidly since then. With such rapid growth comes great opportunity for the right people. In return , you get the opportunity to work for a company whose DNA is different. Our culture, DNA & Values make us unique. They are at the center of everything we do and guide us in everyday decisions. At Protector, the path to decisions is shorter, the tasks are broader, relationships are closer and there are opportunities development is endless. We drive a motivating, forward-looking and rewarding work environment with knowledge sharing across age and experience boundaries. At Protector, we believe in equal opportunities and are committed to work actively to reflect the diversity in our society. The most important resource we have is our employees with different backgrounds and perspectives. Protector offers Property, Liability and Fleet insurance products for large and medium-sized companies and for the Public Sector in Norway, Sweden, Denmark, Finland and the UK. Today, we have over 420 employees and offices in Oslo, Stockholm, Copenhagen, Helsinki, Manchester and London. Protector began providing insurance on 1 January 2004. Since then, the company has demonstrated rapid growth and development, and is today among the medium-sized enterprises on the Oslo Stock Exchange. Our goal is to continue the strong growth. We are the challenger in the insurance market, and we endeavour to maintain this role through our cost management and selective distribution strategy. From the launch of Protector in Norway in 2004, we have subsequently expanded and opened offices in Sweden in 2011, in Denmark in 2012, and in Finland and the United Kingdom in 2015. We deliver non-Marine insurance products to the Commercial and Public Sectors in all our territories. The Protector’s business model is the same for all the countries we operate in, although we only sell Change of Ownership insurance in Norway. Much of our future growth will come from markets outside Norway.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Team working,Initiative,Time management skills,Flexible,Committed,Determined,Inquisitive,Confident,Reliable ....Read more...

Loans Business Admin Apprentice

Assessment of loan applications to the Credit Union in line with policy and delegated authority limits To provide support and guidance to members on behalf of the Bradford District Credit Union To develop good working relationships with colleagues to support the delivery of Credit Union services and showing at all times professionalism and respect To promote fairness and inclusion across all Credit Union service provision and employment through personal example and open commitment To carry out any other duties as may be required, which are reasonable in terms of the nature and level of the post Evaluate, process and assess loan applications, making decisions with delegated lending authority To provide credit control with information following requests to support with decision making, including information that may relate to a complaint/Ombudsman request/decision Maintain key Credit Union systems including the IT system, banking system and other manual filing systems To support the Senior Lending & Member Services Officer and Lending & Member Services Lead with any internal or external audit requirements and ensuring a robust control framework is being adhered to at all times To take phone calls and answer emails to support the loans team To assist the Senior Lending & Member Services Officer and Lending & Member Services Lead in a system transformation through reviewing policies and procedures and system testing Promote continuous improvement by: Maintaining knowledge of relevant guidance Ensure quality and consistency of financial information Promoting governance and risk management awareness and the maximising of resources to improve value for money To support Member Services when necessary to ensure effective delivery of the front end service To carry out any other office duties that may be required by management Training:Business Administrator Level 3 Apprenticeship Standard: You must attend college one day per month  All work uploaded online to Aptem Training Outcome: Role Advancement: If the opportunity is to arise, the potential to move into a more senior role Skill Enhancement: Development of professional skills in financial services and customer relations Educational Opportunities: Access to training programmes and potentially further education in finance or related fields Diverse Career Paths: Exposure to various departments, leading to a broad range of career paths within BDCU Leadership Potential: Long-term potential to grow into supervisory or management positions Industry Network: Building connections within the financial services sector for future opportunities Personal and Professional Growth: Gaining valuable experience and knowledge for personal financial understanding and career development Employer Description:Bradford District Credit Union (BDCU) is a progressive non-profit ethical community bank owned by its members. With 10,000 members, we take pride in our 30 years of dedicated service. As a rapidly growing organisation, we serve as a community development hub by leading on innovate projects and events, collaborating with various partners to offer community and commercial projects aimed at fostering a savings culture. At BDCU, we provide a "Faith Friendly" alternative to high street banks, predatory lenders, and costly money lenders. Our primary focus is to encourage savings through a range of accounts, including savings accounts and junior savings accounts. Additionally, we offer loans to our members and individuals in need of financial support. We extend our services to companies as well, providing savings and loan options to their staff, promoting safe and responsible financial practices.Working Hours :Monday - Thursday, 8.30am - 4.30pm and Friday, 8.30am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Financial Awareness,Time Management ....Read more...

Revenue Analyst Apprentice

•           Work closely with the Key Account Manager for USPS to make sure that all shipping labels are captured and recorded correctly for revenue and cost reporting •           In collaboration with the Key Account Manager, ensure all performance related issues have a minimal negative impact on payment of services rendered •           Track, understand, resolve and minimise negative adjustment and underpayments from USPS in collaboration with the Key Account Manager          •           Ensure all rates for USPS are tracked and maintained in the relevant systems                       •           Ensure all waivers, Force Majeure and rate updates are maintained in the relevant systems to ensure full payment •           Review and manage the monthly claim submissions ensuring all claims are justified •           Collaborate with the accounts team and Key Account Manager to compare expected receipts vs actual to identify any payment issues, fix them and suggest improvements •           Work with colleagues in driving up end to end performance          •           Raise queries of non- payment fines with Key Account Management Team, working to find and fix their root causes •           Ad-hoc cross functional support and other reasonable tasks at the request of line manager as required                                                   •           Ensure that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti-corruption •           Contribute to the First Choice continuous improvement programTraining:Business Administrator Level 3 apprenticeship On the job training delivered by the employer.Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.Allocation of an apprenticeship delivery coach who will carry out regular training.Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.Identify, track and support 6 hours off the job training activities.Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:The Apprenticeship will initially be a 24 month Fixed Term Contract (FTC), with the aim that Apprentices either move onto a further Apprenticeship or a permanent role within the business – subject to a suitable vacancy being available and in line with the selection process for the role. Employer Description:DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.Working Hours :Monday to Friday – 9am – 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working ....Read more...

Business Services Administrator Apprentice

Operations Manage monthly contracts of business services – e.g. pest control, sanitary bins, secure document disposal, cleaners and utilities Ensure all building insurance, safety and maintenance documentation is up to date, is correctly stored & archived Maintain register of all subscriptions & contracts held Review and order consumables (coffee, milk, drinks, fruit) Take responsibility for ensuring fruit is distributed throughout the building, taking a pro-active approach to keeping the coffee machine and drinks fridges fully stocked Review & order various supplies that the business requires Administrate changes in-line with ISO 27001 requirements put forward by the IT team Coordinating facilities and maintain company carbon off-setting Work with the IT and Environmental team to instill a recycling culture. Maintain and stock the creative cutting room & printing facilities Assisting the Head of Studio with co-ordinating the relevant people to undertake wider business needs such as planning and organising of builders and maintenance Health, Safety and Wellbeing Complete a daily health, safety and well-being walk around of the building checking everything is safe, free from hazards, and in working order; including fire exits, trip hazards, working door handles, hand dryers, light bulbs, coffee machine, etc. Monitor the cleanliness of the building and kitchen facilities, identifying needs, feeding back any issues to the relevant person including further cleaning opportunities, actively cleaning and tidying when required Keep all cupboards organised, stocked, tidy and safe Support relevant people where necessary with updating and enacting policies & procedures for Drummond Central Monitor adherence to health & safety / COSSH / fire safety Monitor and maintain internal data bases for accident and incident reporting and safeguarding logs Book in annual works to be carried out – e.g. PAT testing, air-con servicing, fire alarm servicing, intruder alarm servicing Adding value to DC, making it a welcoming and supportive place to work Client Experience Take ownership for client and visitor experiences, ensuring communal and client areas are tidy, prepared, and fully stocked Play an active and involved customer services role with clients, including meeting and greeting, and preparing drinks where required Maintain, tidy, and re-stock meeting rooms, client areas, and all communal areas On a daily basis, ensure meeting room tech is in place, set up and in working order Be on hand to help tidy up meeting rooms following client meetings Maintaining a schedule for parking Attend agency and industry entertainment events, sometimes outside of core working hours. Are a positive representative of Drummond Central at all times General Admin Book travel and accommodation for various members of the team Maintain and order office supplies including stationery Organising food, refreshments, and beverage for meetings when required Assisting with commercial administration Review operational and supply chain performance Assist with employee inductions and onboarding experience Liaise with each department to understand their weekly, monthly needs and where support can be provided Maintain records in the company storage facility Populate employee calendars with key events Work closely with the Central operations team Assist with maintenance of external storage unit when required Manage DC email inbox for queries and applications Ad hoc tasks as and when required Training:Training will take place in the workplace, no travelling will be required. Webinars with the apprenticeship training provider will take place every 2 weeks.Training Outcome:Apprenticeships can progress into a Business Administrator role.Employer Description:We are a creative agency, whether developing strategies, building brands, creating big ideas or delivering assets, our multi-talented team tackle every project in the same way — with confidence, enthusiasm, and a fighting spirit.Working Hours :Monday to Friday, 9.00am to 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...

Customer Service Administrator

Customer Service Administrator Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how. Job purpose:To provide an exceptional customer service, converting opportunities into sales and supporting customers through the entire ‘I Holland’ process. To liaise and coordinate with agents, sales staff and internal departments for both Tooling and PharmaCare Products, paying extreme attention to detail to create accurate documentation and avoid mistakes. The Companies ‘Core Values’ are always worked to and in mind. Principal duties & responsibilities• To coordinate all activities between agents/customers and I Holland Ltd.• To fully understand customer requests and requirements, both on Tooling and PharmaCare range.• To provide timely and accurate quotations and supporting information and correspondence to customers.• To collate all necessary information, drawings, correspondence, etc., to ensure order 'story' is complete.• To enter quotes and orders accurately into the computer system.• To facilitate all customer samples/drawings.• To administer and archive all relevant information according to procedure.• To provide ongoing and helpful support to all customers, being proactive and advising, where necessary, of any problems.• To log concerns raised as a Case within the CRM system, including all necessary details for the team to evaluate.• To assist with cover for reception when required.• To support colleagues by sharing workload when appropriate or requested to do so.• To adhere to all policies and procedures, particularly the ‘Contract Review’.• To work within all Health and Safety, environmental and other company regulations.• To attend meetings as and when required with a proactive approach. Key performance indicators in line with core values• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.Compliance with all policies, procedures, and safety rules & regulations. Nature and Scope:As part of the administration team, professionalism, self-motivation, and initiative will be required at all times, as well as flexibility of hours based on workload. Supervision will be given as required. Key Performance Indicators:• High responsiveness to customer requests. Quotations and sales orders are entered in a timely manner with no mistakes. Sense over ownership of the process.• Communications with customers are proactive, professional, and always conducted in a positive way.• Customer files, customer cards and market instructions are complete and maintained.• Accounts records in Navision and the CRM system are clear, concise, and complete in accordance with internal policies.• Attendance to training sessions to be able to apply up-to-date knowledge of products.• Accuracy of information provided (reduce customer complaints, scrap and rework due to administration).• Neatness/organisation of the work areas.• Quality of communication - written and verbal is clear and concise. Computer literacy.• Assist with training new recruits to the department Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions, agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory. Job Type: Full-time - Hybrid Pay: £24,804.00-£25,759.50 per year depending on experience Benefits:• PRP – Profit-related pay• Company pension• Cycle to work scheme• Employee discount• Free flu jabs• Free parking• On-site parking• Referral programme• Store discount• Work from home Schedule:• Flexitime• Monday to Friday• 3 days in the office & 2 Days WFH (once fully trained) Experience:• Administrative: 2 years (required)• CRM software: 1 year (required) Work Location: Long Eaton, Nottingham NG10 2GD Click 'Apply' to forward your CV. ....Read more...