Main Responsibilities:
Answering incoming calls and making outgoing calls to clients, law firms or banks
Writing letters or sending emails to clients, law firms or banks
Organising, photocopying, scanning, and filing incoming post
Organising filing cabinets
Photocopying and archiving
Franking post and sending post by recorded or special delivery at the post office.
Company Benefits:
Free refreshments
Additional annual leave for your Birthday
Additional annual leave to reward loyalty after being with the business for two years.
Access to Mintago which is a salary sacrifice benefit system – the membership is paid for by the business.
Training:
Business Administrator Level 3 Apprenticeship standard
Training Outcome:Permanent employment at the end of apprenticeship and possibility for progression within the firm.Employer Description:At XYZ Law Solicitors, the vision is to redefine excellent legal services with a client-first approach, ensuring integrity, transparency, and dedication in everything we do. Their core values—aiming higher, better together, keep promises, attend to details and defy conventions. These guide XYZ Law Solicitors in delivering results that exceed expectations and build lasting relationships.Working Hours :Monday to Friday from 9:00am to 5pm with an unpaid one hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Navigating and using Xero accounting software
Inputting invoices
Creating customer invoices
Working with payables and receivables
Supplier price checking
General office admin and housekeeping (which will expand as you learn the role)
Health + Safety
Conformity admin
Registering vehicles
Answering phones
Responding to emails
Creating strong networks with suppliers and customers.
Training:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.
You will be expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group.
Training Outcome:
Full time position with company
Employer Description:Hillside Leisure has changed a lot over the years but at our core, we are still the same family business that was established by the Cross brothers in 2004. To this day Hillside is still owned and managed by Adrian and David Cross. Both of them have many years of experience in the motor industry as well as enjoying camping with friends and family.Working Hours :Monday to Friday, 9.00am - 4.45pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Main duties and responsibilities
Specific duties may include, but are not limited to assisting in the following areas:
·Reviewing Engineer logistics and amending as necessary
Van fleet management – vehicle insurance, vehicle audits, maintenance of TFL portal, vehicle tracking system
Department holiday request and timesheet processing.
Escalating problems/working with other departments as needed
Utilising Autotask ticketing system to support business needs
Emergency warehouse cover.
Health and safety duties
Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:Permanent employment as Operations Administrator.Employer Description:We are a specialist provider of IT services & solutions for the retail industry. We work with global household brands to support their retail IT infrastructure from point-of-sale installation to back-office services.
Managed Services provider remotely managing customers' IT infrastructure and end-user systems.
Over 25 years of supporting the retail and hospitality industry with our best-in-class IT services. Our mission is simple – to provide our retail and hospitality customers with truly integrated IT services and support in-store that makes a real difference to their business.Working Hours :Monday to Friday 08:00 to 17:00 with 1 hour unpaid lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Patience,Knowledge of Microsoft....Read more...
Input data onto the CRM and assist the team and account managers with keeping the system up to date
Staying organised with task prioritisation and confidently communicating with appropriate management
Update all in house Excel spreadsheets and assist the team with keeping the same up to date
Answering the telephone in a professional manner and arranging appointments for the account managers including updating all diaries
Keeping clients and introducers up to date by way of telephone and reporting
Assisting with marketing and day to day administrative duties
Training:Business Administrator Level 3.
All training will take place at our office in Birmingham City Centre.Training Outcome:Once all training is completed there will be an opportunity to progress the role to Account Manager within our Stamp Duty Land Tax department. Employer Description:Innovation 4 Business is a specialist tax consultancy company based in the heart of Birmingham’s business district. Their main areas of expertise include Stamp Duty Land Tax, Property Partnership Incorporation, Research and Development Relief, Capital Allowances and Land Remediation Relief.
Innovation 4 Business works closely with developers, limited companies, investors, individuals and HNW individuals to maximise the relevant tax solutions available to them and to help navigate through these complex tax arenas.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
To provide a front of office service to parents, children, visitors and staff alike, assisting with office duties commensurate within the school environment
This will require using the school’s IT systems, answering phones as well as supporting the Senior Leadership Team
To ensure the school office is kept tidy, organised and in good order at all times
Reception duties, answering routine telephone and face to face enquiries and signing in visitorssystems i.e. Arbor, School Census, online payment systems
Routine financial administration such as collection of dinner monies/school trips and clubs
Providing information and advice in relation to Free School Meals
To ensure the school newsletter is completed and issued on time.
To ensure the hot meals ordering and payment system is administered successfully
Communication with parents and other services - letters, emails, text messaging service
General clerical tasks, such as filing and photocopying
Support the administration of all pupilrelated tasks including registers, absences
FSM, holiday requests and collate information in preparation for School Census return
Training:
Business Administrator Level 3 Apprenticeship Standard
18 months duration
Once a month visits and reviews - onsite
Training Outcome:
There may be the potential for full-time employment upon successful completion of the apprenticeship, for the right candidate
There will also be support given if the successful candidate wanted to progress onto University or gain a full time B.A role after completing the apprenticeship
Employer Description:At Hyde Park Schools, we offer our pupils and staff the opportunity to be creative, innovative, and adventurous in their approach to learning and teaching. We use approaches and strategies that value effort, perseverance, co-operation, collaboration, problem-solving and leadership skills within an inclusive, happy, and stimulating learning environment.
We place learning at the centre of our school. We aim to encourage children in their strengths, whilst supporting them to embrace new challenges.
Our school philosophy is to provide our children with the best possible all-round education in a safe caring and loving environment. We aim to create a culture where thinking and learning flourish. We hope to lay good foundations for future learning so that our children can become full and active members of society.
We also believe that a close and trusting relationship between home and school, working together at all times to promote the aims and ethos of the school, is important to the success of our pupils and the school.Working Hours :Monday - Friday, 08:30 - 16:00
Actual times to be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Answer and direct phone calls providing polite & professional communication
Greet & assist visitors to the office
Dealing with incoming & outgoing post
Action email requests from advisers & clients
General office duties e.g. filing & photocopying
Book meeting rooms, hotels, taxis etc.
Conduct accurate data entry
With further training, the apprentice’s role will also expand to include:
Client valuations
Client investment/pension withdrawals
Assist in the preparation of regular annual review letters & reports
Preparation of documents to accompany adviser’s recommendations i.e. illustrations, application forms & comprehensive suitability reports
Training:
Fully and part funded learning and development programme that includes the CF1 Financial Services Regulation and Ethics
Develop the knowledge, skills and behaviours of successful Financial Services Administrators
Free CII membership for non-members through the CII Aspire Apprenticeship Programme
Includes the CII CF1 digital study book and exam entry
CII and EPA resits are to be covered by the employer
Fortnightly workshops for the CF1 exam from our CII approved trainer
All workshops recorded and available on-demand
Interactive chat, forums and class notebooks for real time support and assistance from experienced financial services professionals
Exam tips, tricks, and strategies
Additional resources through RM Advance
Regular tutorials and assessments from an experienced financial services professional
R01 is available as an alternative to CF1. Suitability for R01 will be determined by a Skills Assessment completed by Skills Edge
Training Outcome:Progress to Paraplanner Apprenticeship available once Financial Administrator Apprenticeship successfully completed. Alternatively, full study support package available for candidates to continue studying with a long-term (3 to 5 years) option to move into Paraplanning and/or advising (either mortgage or full advice).Employer Description:We are a firm of Financial Advisers working within the Openwork Partnership to provide our clients with a full range of financial solutions to meet their needs including Investments, Pensions, Protection and mortgagesWorking Hours :Monday to Friday 09:00 – 17:00, 60 minutes lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Work well under pressure,Conscientious,Hard Working....Read more...
Main Responsibilities
Basic letter writing
Sending minutes, notice of meeting, letters prepared by property managers
Data entry
Updating clients details on software
Scanning and saving document to software such as leases, health and safety polices, insurance documents, management agreements
Franking post and taking to the post office
Ordering stationary
General office administration including photocopying, scanning, e-mailing, axing and laminating
Opening new files when required
Archiving files ready for collection
Sending brochure to prospective clients
Assisting the accounts assistant as necessary and the need of the company dictates.
Handling of all inbound customer contact to achieve a first contact resolution wherever possible.
Handle customer queries through to completion ensuring a seamless hand-off, where this is not possible.
Manage and document customer requests efficiently for the supply of keys, fobs and permits.
Take credit/debit card payments ensuring all details are correct, secure and handled confidentially, according to company policy.
Ensure all customer information is handled confidentially and in line with GDPR.
Support Property Managers in order to ensure customer and development issues deliver resolutions promptly.
Communicate with teams, updating on a regular basis with important information on events in order to successfully support customer queries.
Training:
Business Administrator Level 3 apprenticeship.
Functional Skills in English and maths if applicable.
1 day per week on and off the job training with Metro PM.
Minimum of 1 day per month training at Protocol Consultancy Services (training provider).
Training Outcome:
Full time employment.
Career and further learning progression opportunities.
Employer Description:Established in 2006 and with over 100 years’ combined experience in block and estate management, you can trust MetroPM to deliver a property management solution which is both honest and transparent, tailored for the specific needs of our clients and based on traditional values while using the latest technology.Working Hours :Monday to Friday, 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Time Management....Read more...
Indexing of the departments incoming emails via the dedicated workflow tool
Creation of electronic folders and files for incoming quotations
Initial screening of company information in order to meet Customer Due Diligence requirements
Input of initial quote information within the pricing system. Identifying and requesting further information where required
Issue declinatures where quotes are not being proceeded with
Corresponding with intermediaries and regional offices with regard to the progress of quotations
Follow up on issued quotations to gain and circulate feedback on terms and enhance take -up rates
Time will also be made available during the apprenticeship to work alongside the Technical Support Executives and Underwriters in order to gain an overview of the roles undertaken by the department as a whole.Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Potential for a full time role on completion of the apprenticeship
Employer Description:Generali in the UK provides a full range of corporate insurance solutions and services for multinational employers.
Providing customers with flexible, innovative and technically effective insurance solutions lies at the very heart of our business for over 180 years.
Our long history is founded on building trusted partnerships with the Corporate and Commercial business community worldwide, through our continuous development, long-term customer engagement and delivering excellence in an ever-changing marketplace.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working,Written communication skills,Self motivated,Ability to meet deadlines,Able to work under pressure,Efficient in Microsoft Office....Read more...
This apprenticeship offers the opportunity to learn and grow within a dynamic and supportive environment while working towards a nationally recognised qualification in Business Administration.
At Made to Measure, we specialise in windows, doors and conservatory installations. We deal with a variety of different suppliers and customers, which you will be very supported in communicating with.
Responding to customer emails
Answering supplier queries
Sending off quotes and orders to suppliers
Answering calls and directing them to the correct person
Booking in appointments in the diary
Training:You will work towards the skills, knowledge and behaviours required to achieve the Level 3 Business Adminstrator apprenticeship standard;
Business administrator / Institute for Apprenticeships and Technical Education
You will be required to attend the Shrewsbury Colleges Group London Rd Campus for one day a week, day release (traditionally on a Tuesday) to gain your taught input and off the job training.Training Outcome:We would look to offer a permanent role within the office on completion of the apprenticeship.Employer Description:Made to Measure Windows specialise in the installation of windows, doors, and conservatories. We are a small business with 3 site employees and a fitting team which consists of 4.
We do installations all over Shropshire and occasionally take on projects in other parts of England.
We deal with suppliers in Shrewsbury and around England.Working Hours :Monday to Thursday, 9am to 4pm
Friday, 9am to 3pmSkills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative,Patience....Read more...
Basic Sage Bookkeeping
Maintaining spreadsheets
Managing Purchase & Sales ledger
Credit Control
General financial admin duties
Scanning and filing documents
Training:
You will be studying a Level 3 Business Administrator Apprenticeship Standard over an 18-month period
This is a fully work based programme you will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider
Training Outcome:
The role could progress into various departments for example, taking responsibility for employee training opportunities (learning and development), office manager or progressing moreover in the transport department
The candidate could pursue a long career with the organisation
Organisation also seeking a candidate who will stay long term
Employer Description:With over 40 years' experience in the industry, Ramage can provide a complete solution for the daily management of your palletised freight. We have gained an invaluable understanding that the core values of our business are our Customers. At Ramage we appreciate that not all businesses are the same. Our commitment in gaining a personal understanding of our customer's requirements and people, is at the forefront of what we do and ethos. We take great pride in the responsibility & trust placed in us and handle goods with the greatest of respect, care and integrity. Our team in every aspect of our company, continuously endeavour to provide an unrivalled level of Service and Customer Care. You can Rely On Ramage!Working Hours :Monday- Friday
9am- 5pmSkills: Administrative skills,Analytical skills,Attention to detail,Communication skills,IT skills,Number skills,Organisation skills....Read more...
Admin Processing (Orders, Purchasing, Salesforce, ERP)
Stock Management (Bracketry, PCs, Components, Re-stocking)
Taking external calls on main office line and directing to appropriate team members
Prepping and greeting client meetings
Assembling demo equipment/solutions
Producing Excel Spreadsheets and reports
Digital Signage Market Analysis (Once Trained)
PC Building/Configuration (Training Provided)
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Candidates that show commitment and passion throughout the course of their apprenticeship will be offered a full-time Business Administrator role. Progression plans are open from there into account management (sales) and management.Employer Description:Founded in the UK in 2007, Allsee Technologies has quickly developed into a market leading Digital Advertising Display Manufacturer with an impressive blue-chip client portfolio. To meet the demand of our global distribution network of resellers, our factory in China has the capability to produce 2,000 displays every day, ranging from digital advertising displays, freestanding digital posters and touch screens to seamless video wall displays. We have offices in the UK, Europe, China, the US and Africa.Working Hours :Monday to Friday 9am – 5pm (1 Hour Lunch Break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Key Responsibilities:
Respond to customer inquiries via phone and email with professionalism and care.
Take and process customer orders efficiently.
Check stock levels and assist with inventory management.
Provide exceptional after-sales support to ensure customer satisfaction.
Maintain a tidy office and kitchen area through general housekeeping duties
Duties will include, but will not be limited to:
Processing quotations and sales orders
Answering the phone
General admin
Communicating between suppliers and customers to make sure correct products are purchased
Training:
The successful candidate will work towards achieving their Apprenticeship Standard in Business Administrator Level 3
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course.
This is a predominently work-based programme with College attendance required once a month.
All learning will take place at the candidate's place of employment/College and within their contracted working hours.
Training Outcome:On successful completion of the Apprenticeship, become a part of the team full time and work towards the next levelEmployer Description:Having been in the business for more than 30 years, we are confident we can offer everything you need from an Engineering Supplier. MGB Tool Supplies was established in 2004, headed by successful business owner Maurice Bull.Working Hours :Monday to Friday, 8am to 4:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Non judgemental,Patience....Read more...
Assist with travel bookings/training courses and other items required during the mobilisation process
Mobilisation of personnel to job sites
Manage personnel timesheets, expenses, and invoices in preparation for the accounts department - this includes logistic tracking of personnel, travel, and equipment
Create and post job descriptions for job sites and social media
Register candidates using the internal Resource Management System
Monitor and update the internal Resource Management System, including the update of CV’s
Record notes during client meetings or calls and distribute internally to the team
Answering incoming calls to the office
Assist in managing various mail inboxes
Assist with any administration duties as required by the Head of Operations
Other duties as assigned by the Head of Operations
Comply with company policies and procedures
Training:Business Administrator Level 3.Training Outcome:The administration role may be a gateway to further career opportunities, such as management or senior support roles.Employer Description:Infobond are globally renown within the Energy Sector for Technical & Turnkey Manpower Solutions.
Our headquarters are based in the UK, with Infobond BV located in the Netherlands. We are a fast-paced dynamic business, so you must have the ability to work effectively, be reactive, highly driven, self-motivated, focused, professional, able to work under pressure off your own initiative.Working Hours :Monday to Friday 8am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative....Read more...
Providing admin support in line with relevant processes and procedures
Keeping records up-to-date
Preparing documents through editing, printing and binding
Operating relevant equipment/ICT packages (e.g., MS Office)
Contributing to team effort by accomplishing related results
Organising inbox effectively by filing appropriately, in line with the relevant policies and procedures
Carrying out any reasonable administrative task and duties as deemed necessary to support the operations of the company as a whole
Training:
You will work towards your Level 3 Business Administrator qualification across a total duration of 18 months
Training provider: LMP Group: https://lmp-group.co.uk/ - (Rate My Apprenticeship Best Training Provider 2024/2025)
All online/remote learning, no classroom or college day release
An allocated tutor will support you throughout the apprenticeship
Training Schedule - TBC
Training Outcome:
Possibility for a permanent role once qualified
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday, 9.00am - 5.00pm, Hybrid - 2-3 days in the officeSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Ambitious,Resilient....Read more...
Key Tasks (tasks vary within teams)
Office support - arrange meetings and events, photocopying, dealing with incoming/outgoing post, filing
Customers - help in dealing with customer enquiries on the telephone, face to face and email
Financial - assist with the processing of invoices and charges
ICT support - data inputting, maintain electronic record systems
Stock control - monitoring and re-ordering
Produce routine basic information in response to a request
Manage small projects
Training:
You will attend a local training provider, usually on day release, to gain a Level 3 qualification in administration
Attend an apprentice induction
Gain a health & safety qualification
Attend enrichment activities to enhance your knowledge eg
interview techniques, health & wellbeing, finance, disability awareness
Have the chance to attend marketing events and also take part in activities during National Apprenticeship Week
Training Outcome:
Gain a Level 3 Administrator Apprenticeship
2 years work experience in the public sector, school environment
Personal support to seek employment towards the end of the apprenticeship
The Apprenticeship programme has a high retention rate, as there are many opportunities to gain employment, within the Council, at the end of the apprenticeship.Employer Description:Wakefield Council is a local authority who provides many services to the citizens of Wakefield and the surrounding district.
We are an ambitious, high achieving and low spending council, delivering value for money through efficiency and innovation. Continuous improvements to our high quality services means we need to employ talented and dedicated individuals to support our existing workforce.Working Hours :Term time only. Monday - Friday - 9.00am - 3.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Resilience....Read more...
Providing general administration support to the contract Manager and wider teams to ensure efficient operations.
Engage, support, and interact with internal and external clients.
Compiling, maintaining, and updating records on various systems.
Undertake administrative tasks using Microsoft Office applications.
Assist in budgeting, expense tracking, and financial reporting activities.
Monitor stationary supplies, refreshments, and IT consumables.
Liaising with couriers and suppliers.
Contributing to team effort by accomplishing related tasks as needed
Training:The successful applicant will complete and obtain a Business Administration Apprenticeship Level 3 Qualification through Learning Curve Group.
You will be taught through -
4-6 Weekly 1-2-1 Sessions with your tutor
20% Off The Job Training
The course is a 14-17 months programme
Please use this link to find out more about the qualification - Business Administrator ApprenticeshipTraining Outcome:Upon completion of the apprenticeship, there may be a full time role within the business.Employer Description:Urbaser Ltd Commercial Services is the commercial waste management and recycling division of Urbaser Ltd. A leader in environmental services, Urbaser Ltd provides a range of integrated waste and resource management services throughout the UK to businesses, local authorities and the general public. These include:
Waste and recycling collection;
Waste treatment and recovery;
Street cleansing; and,
Grounds maintenance.
We are committed to delivering sustainable services through driving efficiencies and extracting maximum value to preserve natural resources, reduce our carbon footprint and deliver a circular economy. These commitments heavily influence our commercial waste services, which is why we strive to provide a Zero to Landfill service for our customers.Working Hours :Monday – Friday 40 hours, shifts TBC.Skills: Communication skills,IT skills,Logical,Team working,Initiative....Read more...
To provide administrative support to managers and team members to support in the delivery of the Directorate PA functions and services.
To assist in arranging meetings, including associated arrangements and booking rooms
To include typing of minutes, transcripts and preparing meeting agendas
To answer the telephone and deal with queries/requests, taking detailed messages for team members
Training:The successful applicant will receive Induction and training appropriate to the activities they will undertake and following this induction period will be enrolled to the Level 3 Business Administrator apprenticeship standard with a training provider.
The apprentice will be expected to complete the elements of the apprenticeship within the duration of the contract. The standard includes:
Level 3 Business Administator Apprenticeship Standard
Training Outcome:
On completion of the apprenticeship, the successful applicant may have the opportunity to apply to substantive posts within the Trust and as well as the possibility to enrol on to higher apprenticeships
Employer Description:Gloucestershire Health and Care NHS Foundation Trust was formed in October 2019. This followed the merger of 2gether NHS Foundation Trust and Gloucestershire Care Service NHS Trust, to provide joined up physical health, mental health and learning disability services. The Learning and Development Team provides a wide range of learning opportunities for staff working for the Trust (c 5000 staff) and to a number of partner organisations including Social Care, private & voluntary organisations.Working Hours :Monday - Friday - office hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Role Overview:
As an Apprentice QA Engineer / Operations Assistant , you will play a critical role in ensuring the accuracy and efficiency of our projects
You will be responsible for quality assurance and supporting various office activities, ensuring that our clients receive the highest level of service. This position offers an excellent opportunity for growth and development in the digital marketing sector
Key Responsibilities:
Perform thorough QA checks on all deliverables to ensure accuracy and robustness of work produced
Assist with managing quotes / updates / projects, tracking their status, and following up on any outstanding tasks
Provide weekly project status updates to clients after consulting with the project manager
Maintain the integrity and security of all login credentials for internal systems
Ensure internal systems are organised and tidy, including archiving projects and verifying that all project files are uploaded correctly
General Admin
Deals with Calls/ Emails
Marketing
Communicating with new and existing clients
Marketing
Any other day to day tasks as requested by manager
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills maths/ English if required
No Day Release
Training Outcome:
Potential of a long term career to continue to develop/ grow with the business
Employer Description:West Midlands Media is a friendly, dynamic digital agency dedicated to delivering innovative solutions for clients. They pride themselves on their collaborative culture and commitment to quality, making them a leading choice in the local area for web, design and digital.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Patience....Read more...
To provide administrative support to the depot operations. – answering telephones, responding to emails, filing paperwork, raise paperwork for incoming loads, book transport for the collections and sending paperwork out to customers along with details of when the collection will take place
Confirm customers’ orders to raise invoices and process purchase invoices
Order stationary and consumables
Input data into CSG’s in-house computer databases and other administrative computer systems
Produce customer reports for the Quarterly Hazardous Waste Returns
Create Reports on CRM System to show monthly customer spend
Create report to analysis how long ago we have collected a certain waste stream from a customer
Attend sales meeting and take minutes
Process Sales and Purchase Invoices
Liaise with operational staff and other departments and depots within CSG to ensure information is accurately and quickly shared
Be able to demonstrate admin systems to other departments
Training:
Business Administrator Level 3 Apprenticeship Standard
Day release at Middlesbrough College
Training Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available
Employer Description:For more than four decades, CSG has operated as a professional specialised cleaning company, specialising in office building and commercial services. Over the years, we have grown the business steadily and consistently, and our strong retention rates demonstrate our commitment to providing high levels of service.Working Hours :Monday - Friday, shifts to be confirmedSkills: Communication skills,IT skills,Organisation skills,Presentation skills,Analytical skills,Logical,Creative....Read more...
Assist department in answering Aftersales telephone calls.
Administration of engineer job sheets and allocation of associated work hours to CRM system.
Preparation of engineers/apprentice’s timesheets for payroll department.
Administration of vehicle tracker system and associated administrative tasks and reports. (Weekly tasks)
Administration of all engineer expenses and allocation to time sheets.
Assist Maintenance coordinator with all aspect of maintenance planning.
Processing purchase invoices on CRM.
Preparing jobs ready for invoices to be raised or order numbers to be requested.
Raising of sales invoices/credit notes (job sheets and quotes) on CRM.
Administration of engineer’s job sheets/SSA (scanning and linking to CRM)
Upkeep and monitoring of Client Asset Registers.
Support Dept Managers in general service office duties.
Training:Level 3 Business Administrator apprenticeship standard, including:
Knowledge, Skills & Behaviours
Level 2 Functional Skills maths (if required)
Level 2 Functional Skills English (if required)
End-Point Assessment
Training Outcome:
Possibility of a full-time position upon successful completion of the apprenticeship.
Employer Description:Established in 2000, Brooktherm Refrigeration Ltd is a leading provider of industrial refrigeration and air conditioning services providing a full scope of services from design, supply and installation to bespoke maintenance, service and supply of spares.
We are an independently family-run company with a strong history and continuous growth whilst balancing tradition and innovation.Working Hours :Monday to Thursday 08:00am – 5:00pm,Friday 08:00am – 4:00pmSkills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Assist department in answering Solutions telephone calls.
Preparation of engineers/apprentice’s timesheets for payroll department
Compile a Weekly Tracker Report wherein working hours, speeding and personal mileage are monitored and recorded
Create and update workflow
Order resources for example equipment and materials
Act as the point of contact for all participants
Preparing documentation for Director/Manager’s upcoming meetings
Liaise with Engineering supply chain teams to ensure parts are scheduled in line with project plans
Making calls/taking messages for the Solutions Director and Manager
Use tools to monitor hours, plans and expenditure
Raising sales invoices through CLIK system processing and sending to clients via email
Carry out compilation of O&M manuals both electronically and paper
Supporting Solutions Director and Manager in general office duties
Training:Level 3 Business Administrator apprenticeship standard, including:
Knowledge, Skills & Behaviours
Level 2 Functional Skills maths (if required)
Level 2 Functional Skills English (if required)
End-Point Assessment
Training Outcome:Possibility of a full-time position upon successful completion of the apprenticeship.Employer Description:Established in 2000, Brooktherm Refrigeration Ltd is a leading provider of industrial refrigeration and air conditioning services providing a full scope of services from design, supply and installation to bespoke maintenance, service and supply of spares.
We are an independently family-run company with a strong history and continuous growth whilst balancing tradition and innovation.Working Hours :Monday to Thursday 08:00am - 5:00pm, Friday - 08:00am - 4:00pmSkills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
With full guidance the successful candidate will be trained to play a crucial role in building relationships with clients and ensuring the smooth operation of a wide range of IT systems for our diverse and expanding client base.
Duties will include, but will not be limited to:
Configuring, maintaining and upgrading core network equipment.
1st line Email and Telephone support to clients
Administrating IT systems Such as Office 365, Servers and other Applications
Record and update detailed Client details on internal systems
Accurately record and log support tickets in the helpdesk system
Building, Upgrading and maintaining Laptops/Desktops and servers
Training:
The Apprentice will work towards their Apprenticeship Standard in L3 Information Communication Technician
The successful candidate will be assigned a dedicated assessor who will provide support and guidance throughout the course
This is a Day Release programme which means you will attend Lincoln College, 1 day per month, term time only. This will fall within your contracted working hours
Training Outcome:Permanent position on successful completion of the apprenticeship with:
Advancement to 2nd/3rd line IT support, or IT Systems Administrator Role, Option to then advance and specialise in an area of your choice
Progression Level 4 IT Apprenticeship
Employer Description:iZan Business Solutions is a small welcoming company providing IT Friendly and proactive support and a Managed IT service to Small and Medium Businesses Across the UK.Working Hours :Monday – Friday 9am -5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental....Read more...
Calling established customers
Contacting potential customers to promote our products and services
Contribute to the day-to-day sales operations
Making outbound telephone calls to all customers
Social media
General office duties as required
Serving customers at the trade counter
Marketing to help gain new business
Training:Level 3 Business Administration Apprenticeship Standard:
In house training will be provided on an ongoing daily basis with the current finance team. You will not be required to attend Dudley College premises as the course is delivered in the workplace only. An assessor will be allocated to you to progress/help you through you course
Continual assessments, coupled with assignments/or exams depending on course of study. Time spent training will be part of the agreed contracted hours of the working week
At the end of your training, you will sit an exam and submit course work as part of your assessment, and you will receive a Level 3 qualification
Where a business administrator has not already achieved Level 2 English and maths, they must do so before taking the end-point assessment
The Employer will provide training in e-commerce marketing, product management and customer service
The Apprentice will be mentored throughout and shown all aspects of the company so that they have the full knowledge of everything that is required to complete daily routines
Training Outcome:
The possibility of a full time permanent position upon successful completion
Employer Description:JRK was established in 1990. We are a small, but very successful company selling thousands of products to ensure all your office and computer needs are met.
Our website offers a simple, affordable, convenient way to buy everything from pens, pencils, paper to ink cartridges, toners and all computer accessories.
We have over 25 years experience providing all our customers with excellent service and providing quality products at affordable prices, customer satisfaction is our priority.
We stock all major brands but also offer cheaper alternatives and have lots of different special offers, if you can’t find what you need we have a fab and friendly team at the end of the phone with considerable knowledge on lots of products to help make your online shopping as easy as possible.Working Hours :Monday - Friday, 10.00am - 4.00pm. Apprentice will be entitled to a paid break of at least 20 minutes. There may be the possibility of extra hours.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Initiative,Bubbly telephone manner,Online market experience....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
The post holder will be required to assist in the provision of an efficient reception team. Full apprenticeship and role training will be provided for this exciting new position in this patient-focused practice.
Duties Include:
Providing great care and customer service to our patients
Phone and face to face interactions
You will need a sensible attitude, as you will have access to sensitive and confidential information
You will be booking appointments
Managing patient requests
Updating records and notes
Supporting the practice teams in delivering excellent care
You will be part of the medical reception team and will be trained to:
Talking to patients, care navigating and booking appointments
Accessing and updating medical records
Managing prescription enquiry’s
Filing and carrying out administrative tasks
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the manager which are relevant to your role within the company to meet the overall business needs.Training:As a Business Administrator Apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Apprenticeship Standard
Level 2 Functional Skills in maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time (minimum 6 hours weekly) will be dedicated towards training and learning new skills.
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions.
All evidence will be logged to your electronic portfolio.Training Outcome:
General practice has many avenues to explore; a good grounding in a medical/GP admin team can take you into the administrative world of healthcare or into the clinical world
Progression can be into NHS management, coding, medical secretary roles, summarising, contract management, healthcare or clinical. The opportunities for someone who wishes to develop and learn are endless
Employer Description:You can contact the surgery online to tell us about your non emergency medical problem or ask an admin question. You can ask for help from anywhere within the UK, and with any device. Using Online Consultations allows us to quickly and safely decide on the best way to help you, your child, or an adult in your care.Working Hours :The Practice is open between the hours of Monday - Friday between 8.00am - 6.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Non judgemental,Patience,Good attendance record,Enthusiasm,Confidentiality,Well presented....Read more...
Tasks and responsibilities will be:
Meet & greet our clients and professional contacts at reception
Copy and verify client identification documents
Ensure the reception area looks professional and promotes quality at all times
Offer and make every client and/or professional contact a drink on arrival into reception
Ensure all phone calls are answered professionally and within three rings
Take messages and ensure they are immediately passed on or emailed to the appropriate person
Notify appropriate people when another member of staff is not in the office and ensure an out of office is on their email account and phone calls are diverted to another member of the team
Liaising with external telephone answering support service
Conscious of GDPR regulations and not leaving client information out on the reception desk or discussing client information loudly when on the phone/in person
Manage room bookings and car parking
Taxi and travel bookings when required
Coordinate and publish daily sign in communication sheets
Any other ad hoc duties that may arise within the business support department
Supporting other teams when required
Building maintenance point of contact
First response to troubleshooting and day-to-day problem solving for SOS (Case Management system) and IT issues in conjunction with Operations Director and/or IT support provider
First response to troubleshooting and day-to-day problem solving for facilities (phones, photocopiers etc.) in conjunction with Operations Director
Reception duties:
Assist in ensuring Health and Safety procedures are maintained throughout the office
Providing admin support for internal teams if cover is required
Open reception and meeting rooms before reception cover first thing in the morning
Person Specification, essential requirements:
Presentable at all times with a polite and warm manner
Calm, discreet and professional
Ability to adapt to different clients and being sensitive to their situations
Fantastic telephone manner
Comfortable with telephone systems and other IT systems
Fantastic time management and keeping to deadlines
Attention to detail
Willingness to work as part of a team
Highly organised with strong administrative skills
Strong interpersonal and rapport building skills
Good IT skills and an aptitude to learn new technologies
A positive, helpful and client focused attitude
Training:Business Administrator Level 3.
Apprenticeship teaching will be a mix of in person lessons and remote learning for six hours per week.Training Outcome:Subject to discussion with individual. Previous reception staff have gone on to develop their expertise and presence in the role; others have broadened out into other aspects of the Central operations function, administration and secretarial and some into legal roles.Employer Description:Mogers Drewett is a leading Southwest legal and financial planning firm that takes pride in building long term client relationships. From our offices in Bath, Frome, Sherborne and Wells our people offer comprehensive expert advice across a range of legal and financial services for individuals and businesses.Working Hours :Monday to Friday 9am - 5.30pm with one hour for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
