Supporting the lettings team in delivering their administrative requirements
Supporting the Operations Manager with any wider office administration tasks
Answering calls and processing applicant enquiries
Drafting tenancy documentation, processing referencing, and sending out mandatory legislative documents to tenants
Assisting with walk-in customers and contractors
Training:
Level 2 Customer Service Practitioner qualification
You will receive specific on the job training from the employer in your workplace at Martin & Co
Off the job training will be delivered using weekly classroom sessions delivered at Achievement Training city centres location or you will be work based and will be given time in the working week to study towards the theory element of the programme
Training Outcome:Once you’ve completed your Customer Service Practitioner Apprenticeship, there are several progression routes available, dependant on your industry and job role:
Customer Service Specialist (Level 3)
Business Administrator (Level 3)
Team Leader (Level 3)
You can also progress into a variety of job roles, such as Customer Service Supervisor, Customer Service Manager, Customer Experience Manager and many more!Employer Description:We are an established estate and letting agent based in Plymouth. We specialise in sales, lettings and property management and take pride in delivering an exceptional service to sellers, buyers, landlords and investors alike
Moving is a busy and exciting time and we're here to make sure the experience goes as smoothly as possible by giving you all the help you need under one roof. Our company has always been at the forefront of property marketing technology, but our biggest strength is the genuinely warm, friendly and professional approach that we offer all our clients. Conveniently located on Mutley Plain, as one of the leading estate agents in Plymouth, we recognise that our customers share our passion for
property.
We're experienced and qualified letting agents in Plymouth - as members of the Association of Residential Letting Agents (ARLA) we have Client Money Protection insurance in place to ensure your money is safe. In addition, we are members of The Property Ombudsman and abide by the Trading Standards Approved Code.
We offer a wide range of properties for rent not only in Plymouth but also in the surrounding areas of Saltash, Callington, North Plymouth – Crownhill, Derriford and Woolwell, Tavistock and to the west and south in Plympton, Plymstock, Ivybridge and the South Hams.Working Hours :Monday to Friday 9am - 6pmSkills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Logical,Team working....Read more...
About YouAre you a skilled administrator looking for your next move? Do you have a keen eye for detail and a passion for following processes? Looking for your next step to learn and grow in a supportive team? If so, read on...... We're looking for an HR Assistant to join our People and Organisational Development (POD) team. No prior HR experience? No problem! If you're an experienced administrator ready for your next career move, we'll provide training and support to help you excel in this role.About you
You're known for your strong attention to detail and ensuring documents are produced to a high standard. With your experience in following processes, you appreciate the importance of adhering to them.You're eager to learn new HR skills and knowledge, and your curiosity will drive you to ask questions and seek out information. You don’t wait around to be assigned tasks; you identify what needs doing and when. You love structure and are a natural at ensuring things run smoothly. You’ll bring your organisational skills to streamline our HR processes and make them more efficient.With a talent for working with data, you’ll ensure accuracy across our HR systems and contribute to continuous improvement plans.As a crucial touchpoint for our colleagues, you're customer focused and experienced in providing excellent service. If you’re ready to bring your skills and passion to a team that values diversity and thrives on partnership, we want to hear from you.About The RoleOur People and Organisational Development (POD) team champions a growing and diverse organisation. As our HR Assistant, you'll be at the heart of our team, ensuring smooth and efficient HR processes. You’ll work together with our POD team and colleagues across the business to create a positive, supportive and inclusive working environment. Day-to-day you'll welcome new colleagues, manage employee records and assist with a variety of issues. From processing employment changes to assisting our specialist Business Partners, no two days will be the same! We don’t expect candidates to meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Internally this role is referred to as People and OD Support Officer. To find out more about the role, take a look at the job description. Role location: Hybrid working (on average 2 days working out of our Mansfield office) Schedule:
Application closing date: Monday 11th February 2025Sifting date: Wednesday 12th February 2025Teams Interviews: Wednesday 19th February 2025Assessment Event: Wednesday 26th February 2025(If you are unavailable on these interview dates, please make us aware and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.About Mining Remediation AuthorityOur benefits:
A cutting-edge pension scheme with an impressive employer contribution rate of approximately 28.97%.Experience our values-based recognition scheme that celebrates your contributions.Flexibility in working patterns, whether it's full-time, part-time, or compressed hours.Embrace flexible working arrangements tailored to your needs.Enjoy a generous holiday allowance of 27.5 days annually, plus the flexibility to add 6 extra days to that, alongside 8 public holidays.Benefit from a comprehensive parental leave policy with 26 weeks of full pay (subject to eligibility).Get support to further your professional qualifications and payment for one annual professional subscription.Access a free, confidential Employee Assistance Programme to support your well-being.Unlock exclusive employee discountsEnsure your well-being with an annual health check and receive £15 monthly towards well-being activities.Enjoy the convenience of on-site free parking, along with complimentary tea, coffee, and soft drinks at our Mansfield office.Working with us:We offer different ways to work flexibly, and the following types of flexibility are usually possible: job share, flexible hours, working from home for part of the week and compressed hours. Please feel free to talk about what flexibility means to you at your interview.With a genuine commitment to flexible working, we believe that work life balance is incredibly important.Who we are:Here at the Mining Remediation Authority, we really are a great team to work with. We’re united in our passion and commitment to make a better future for people and the environment in mining areas.We carry out a wide variety of essential services from responding to coal mining hazards, to keeping everyone and everything safe from mine water pollution.We are excited about what our future holds. Our work is helping to develop a new sustainable source of renewable energy for the UK. By harnessing the energy from mine water heat, we hope to play a key role towards helping the UK to meet net-zero emissions by 2050.We truly are a supportive organisation where we all live and breathe our values. We are inclusive, trusted and progressive in everything that we do.Equality, Diversity and Inclusion: As part of our commitment to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the minimum selection criteria who are disabled or from a minority ethnic community.We want to recruit you based on your skills and experience, and not the colour of your skin, where you come from, or who you share your life with. What’s important is that you can carry out your role effectively. That’s why, when you submit your application to us, we remove all your personal data before the hiring manager reviews your details. If you are successful and you join us, you can be confident that this is because we trust that you will be successful and can make a difference. By continuing to improve our diversity, we continue to improve our knowledge and innovation and live our values of being trusted, inclusive and progressive. If you have the skills and experience that we are looking for, but you require an alternative application form or other reasonable adjustments to apply, let us know. You can get in touch by email at recruitment@coal.gov.uk or give us a call on 01623 637000....Read more...
Administrative Duties:
· Handle incoming calls, emails, and customer inquiries professionally.
· Maintain and update records, databases, and company documentation.
· Process invoices, purchase orders, and track inventory.
· Assist with scheduling meetings, appointments, and coordinating travel arrangements.
· Provide general administrative support to the management team.
Marketing Support:
· Assist in the development and execution of marketing campaigns.
· Manage and update company social media accounts, website content, and promotional materials.
· Create engaging content for social media, newsletters, and other digital platforms.
· Monitor and analyse marketing performance metrics, providing reports and insights.
· Assist in planning and coordinating promotional events, trade shows, and community outreach.
· Conduct market research and competitor analysis to identify new opportunities.Training:Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
Additional training for functional skills in English and Maths will be undertaken if needed.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administration Level 3 qualification.
There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.Training Outcome:
Crucial Team Player / Office Administrator / Marketing Manager
Employer Description:We are an ATV Specialist based in the West Midlands with over 100 years combined experience in the Agricultural Machinery trade. At Ace ATV & Equipment we supply both new and used ATV’s, UTV’s and the ancillary equipment to compliment them. We also have a vast hire fleet, and offer short term hires to full contract hire.Working Hours :Monday – Thursday 7:30 – 16:00
Friday 7:30 – 15:30
Including 30 minute lunch break unpaid.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Creative,Initiative....Read more...
Ready to be part of a dynamic team driving the future of a thriving region? Here’s your opportunity to make a meaningful impact on exciting regional development initiatives while also growing your own skills and experience. As an Administrator, you’ll be:
Providing vital administrative support, managing schedules and diaries, coordinating meetings, workshops and eventsPreparing reports, maintaining document management systems and taking informal notes/action points during internal meetings Supporting key projects focused on transportation, strategic planning, and economic development Assist in communications, marketing activities, and onboarding of new team members Help with the development and maintenance of templates for various processes
To be considered for the Administration role, you will need:
Previous experience in an administrative support role Strong attention to detail and the ability to multitask Exceptional time management and organisational skills Strong interpersonal and communication skills Proficient in Microsoft Office Suite (Teams, Outlook, Word, PowerPoint, Excel, SharePoint) Ability to meet deadlines and deliver high-quality work under pressure Welsh language skills (both spoken and written) would be highly advantageous
What’s on Offer?
A temporary position for initially 3-4 months initially, working full time, Monday to Friday A flexible and supportive working environment with the opportunity to work from home and offices in Llandudno Junction An hourly rate starting from £13.50 depending on skills and experience Weekly pay, holiday pay and corporate discount for Conwy Ffit
The Corporate Joint Committees (CJCs) are new regional bodies in Wales, focused on collaborative planning and development to drive strategic initiatives like transportation, economic growth and well-being. The North Wales CJC is at the heart of these efforts, shaping the region’s future prosperity, so why not be a part of it and apply today. Apply now and help create lasting changes in your community.....Read more...
You will be part of the team helping to deliver the maintenance service to all Shell filling stations across the UK
This role will encompass all areas of this project from finance, management of external contractors, workflow management, planning and scheduling of our own in-house engineering team
You will eventually have an overview of all aspects of a busy fast paced FM project including
Electrical maintenance and testing requirements and delivery
The maintenance and testing of fuel storage and distribution systems
Refrigeration and air-conditioning maintenance
Security and fire systems maintenance
Hot food equipment maintenance
Carwash equipment maintenance
Drainage maintenance
EV charging maintenance
Illuminated signs and retail image maintenance
Health and safety provision
The role will be both office and site based, with opportunities to get out on our client’s sites and experience the actual reality of onsite service delivery
You will collaborate closely with all members of our team from the account director, down to the mobile service engineers, you will gain knowledge and experience of every part of the account
Ultimately you will initially become a qualified account administrator, but continue to a role within the service provision team, with the ultimate aim of becoming a Technical Operations Manager
Training:
Business Admin Level 3 Apprenticeship qualification
Location of training: Online, Workshops, On the Job assessments
Training Outcome:Our Apprenticeship Scheme has been designed to kick start your journey towards becoming an industry expert. You will get hands on experience and tailored training to support you every step of the way.
Mentor allocation and guidance
Additional training be provided
Involvement in projects
We are looking for a long-term relationship with our apprentices and we have a long-term career structure in mind, whereby we see the apprentice developing into senior roles within our business as it grows.Employer Description:VINCI Facilities offer national comprehensive construction, fit out and facilities management services across a wide range of sectors nationally.
Our expert teams deliver robust, sustainable and bespoke services to keep our clients’ facilities running smoothly. Operating in both public and private sectors, including government, industrial, healthcare and retail, our experts ensure end users operate in a safe, compliant, clean, secure and well-maintained estate.
Providing multi-disciplined and cost effective building refurbishment, housing and regeneration solutions. bespoke solutions across the healthcare, education, local authority, government, corporate, retail, utilities, industrial, social housing and defence sectors that maximise the efficiency and life cycle of the built environment.
VINCI Facilities is committed to creating a working environment that is inclusive and diverse.Working Hours :Monday- Friday
Between 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
Duties: (Reporting to the Head of UK Operations and working with the support team, your duties will include:)
Maintain a high level of customer service as a primary point of contact in the service desk
Maximise customer network performance by monitoring, troubleshooting problems and outages
Ensuring customer equipment, firewalls, switches, servers etc. are maintained in a timely manner to latest stable versions as per their contracts
Assist 2nd line in securing customer network, firewalls, and other infrastructure components by establishing cohesive rules and policies and defining and monitoring access
Ensure the technology, systems & support are optimised for customers including individuals or teams working remotely from or from customer sites
Be a true team player, working professionally and constructively with colleagues offering help and assistance
Training:Why choose our Network Engineer Level 4 apprenticeship?Our Network Engineer Level 4 apprenticeship is perfect for learners that are fresh out of an IT education or already employed in the tech sector and looking to take the next step.
The Network Engineer Level 4 apprenticeship programme concentrates on modern network infrastructure, advanced connectivity and advanced security. This enables learners to develop and enhance technical skills and ensure that they have the technical grounding needed to become a skilled Network Designer, Systems Engineer or Network Administrator.
QA’s Network Engineer Level 4 apprenticeship programme enables the apprentice to:
Get equipped with the advanced technical skills needed for the role
Learn the core networking and server administration skills required to support a traditional on-premise, cloud or hybrid network
Dive deep into the management of networks, exploring network hardware and software, network services and routing protocols
Get immersed in technical content designed around real skills, aligning to and relevant to employers and the market
Combine online learning live event training and on-the-job experience to develop real world skills using cutting-edge technology
Training Outcome:
Career progression
Continued training plan
Personal development
90% of QA Apprentices secure permanent employment after finishing their apprenticeship.
Benefits:
Healthcare scheme
Bike to work
Holidays
Team socials
Pension scheme
Employer Description:Addooco IT are a specialist provider of Managed IT, Cloud & Communications solutions. Our approach delivers a premium customer experience at an affordable price for all businesses.
Since formation in 2008, Addooco has enjoyed sustained success and following continuous growth now occupy our own dedicated building on Dunston Technology Park.Working Hours :Office open from 8am - 6pm. Rota 7.5 hours a day flexible based on team - Typical start times 8.00am - 9.30am.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Non judgemental,Beneficial product experience:,Cisco ASR & ISR Routers,Backup Technologies....Read more...
Our Communications and Public Affairs function protects Bayer’s brand and reputation, and includes Business Partners, providing communication strategy, planning and support to Bayer’s divisions, functions and business units.Key tasks and responsibilities:
Supporting the team in the use of social media in a strategic and effective way: understanding when and which social media channel is appropriate and how it can be incorporated into a wider campaign or event
Management of communication duties such as communication inboxes and press office enquiries
Develop a depth of understanding about how businesses communicate with a variety of audiences, specifically in the Life Sciences industry
Contributing to the smooth running of the team by providing support with administrative duties
Writing for business communication: writing, editing and proof-reading for digital communication channels, communicating effectively with key contacts
Supporting the team with both internal and external event organisation
Supporting the team in creating and delivering new campaigns across social media, website, and internal communications channels.
Media monitoring and insights: conducting research for the team, monitoring media clippings and reporting key details
Provide a high level of service when dealing with key stakeholders.
Participate in Global Communication & Public Affairs communities, groups and projects.
Maintain strong links with key partners such as IT and the BayerNet team.
Training:
The apprentice will work towards the Business Administrator Level 3. Standard.
Training is blended - a combination of in person group training at WBTC one day a month, guided self study and 1-1 training and review meetings.
Training Outcome:Bayer Plc will provide you with a solid foundation at the beginning of your journey for a rewarding and lasting career. We believe that everyone working at Bayer has the potential to progress and you will be supported by our commitment to your ongoing training and further development.Employer Description:Bayer is a Life Science company with a more than 150-year history and core competencies in the areas of healthcare and agriculture. With our innovative and sustainable products, we are contributing to finding solutions to some of the major challenges of our time.
We bring together our people, partners and customers, placing innovation, sustainability and digital transformation at the heart of everything we do. Our products and solutions help us to deliver our vision of 'health for all, hunger for none'.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Creative,Initiative,Multi Task,Work independently,Self Starter,Curious,Confidentiality....Read more...
Through your apprenticeship, you will develop a strong understanding of health and safety regulations, risk assessments, and estates management practices while contributing to the smooth and efficient operation of the organisation.
The tasks below will be undertaken as required and as training progresses:
Health and Safety;
• Support in carrying out suitable and sufficient risk assessments.• Support in the reviewing fire procedures in line with legislation.• Support in the promotion of a positive culture of health and safety and raising awareness of health & safety across the college.• Support and assist in investigations of accidents.• Support in the coordination of first aid and fire marshal representatives and ensure that all health & safety-related qualifications for employees are valid and up to date.• Support in the administration of Personal Emergency Evacuation Plans.• Support in ensuring student trips and visits can go ahead safely by supporting with planning and documentation.• To support in the ensuring events such as college open evenings and performances run safely.• To be part of the First Aid and Fire Marshall team.• Working closely with support the Deputy Head of Estates (Health and Safety) to undertake any other duties that may be required.
Estates and Facilities;
Assist with the administration of the compliance tracker and any necessary remedial administration.• Using the finance portal to add purchase orders onto the system for contractors. • Assist and work with the wider estates team on any task that arise.
Personal Development;
• To undertake staff development and attend staff meetings as required and requested.• To undertake continuous professional development.• To work towards the NEBOSH Certificate in Health and Safety.
Additional Duties;
• To meet the individual needs of all stakeholders.• To promote and safeguard the welfare of young people and vulnerable adults at the college.• To accept flexible redeployment and reallocation of duties commensurate with the level of the post.Training:Business Administrator Level 3 apprenticeship standard.
Fortnightly attendance at Riverside College, Widnes.Training Outcome:The apprentice will be able to apply for roles internally within the college.Employer Description:Riverside College is a further education college based over two sites in Widnes, Cheshire, England. This is a great opportunity to work in a College rated as 'Outstanding' by Ofsted.Working Hours :8.30-5pm Monday to Thursday (30 minute lunch)
8.30-2pm Friday (30 minute lunch)Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Logical,Initiative,Positive and friendly,Identify customer needs,Respond to customer needs,Attentive to individual needs,Flexible,Willing to respond to change,Proactive approach,Able to work under pressure,Able Microsoft Office user....Read more...
Handling incoming and outgoing post, including: Franking outgoing mail and recording in post book, scanning, saving to client files and sending on client and internal post.
Keeping permanent paper files and our practice management system up-to-date.
Onboarding new clients, including setting up the permanent file, preparing engagement letters and 64-8 forms and completing AML procedures.
Maintaining excel control lists for deadlines.
Routine calls and letters to HMRC, clients and other third parties.
Ordering stationery and arranging occasional travel/meetings/office events.
If the candidate is the right one, there may be the potential for some training in company secretarial, payroll and bookkeeping, but this would be secondary to the main job.
Training:The Apprentice will be required to attend college 1 day per week either at Uxbridge Campus completing necessary mandatory training and units associated with the apprenticeship.
The apprentice will be required to complete:
Work towards gaining a full Qualification.
Employment Rights and Responsibilities.
Skills, Knowledge, and Behaviours.
End Point Assessment.
Functional Skills in English, Maths, and ICT (if required).
Other training will be provided by the employer as required to enable the fulfilment of the job role.Training Outcome:The outcome of this vacancy is for the applicant to achieve a business administrator level 3 apprenticeship whilst gaining on the job skills in relation to this apprenticeship. They will be competent and confident in all aspects of business administration in order for them to progress on to higher educational qualifications.Employer Description:THE ROSEDALE HEWENS ACADEMY TRUST HAS A STRONG LOCAL PRESENCE IN HILLINGDON AND IS COMMITTED TO PROVIDING THE BEST POSSIBLE EDUCATION FOR THE LEARNERS IN ITS CARE.
Built solidly on its proven track record of success and reputation for excellence, the Trust is now responsible for a significant group of successful schools and colleges in the south of the borough, together with Early Years provision.
With expertise across both the primary and secondary phase, The Rosedale Hewens Academy Trust is firmly committed to providing the best possible education for the learners in its care. With this in mind and building on a proven track record of success, the Trust seeks to deliver consistently high standards of education across the age range in small educational settings where learners are each known as individuals.
The Trust consistently delivers a broad and balanced curriculum experience to children of all abilities and backgrounds. In other words, as learners progress in their learning journey, the Trust is able to maximise potential through a variety of courses and pathways, delivered to ensure each individual can flourish and maximise their potential. Collaboration is well embedded both within and beyond the immediate family of schools, with all partners benefitting from individual expertise, working together to ensure the best possible outcomes for the learner. Working Hours :Monday to Friday, shifts TBC.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
The main purpose of the post is to meet and greet patients at reception and provide support to the clinical and research MRI admin teams. This will include data entry and contacting patients regarding their MRI appointments using NHS computer systems and Microsoft Office.
You will be responsible for ensuring administrative support is provided in a flexible, responsive and confident manner, both in a clinical and research setting. This will include a variety of duties and a high level of patient contact. The successful candidate should be able to work well with a wide variety of people as the department is made up of a multi-disciplinary team, as well as being a good team player.
To meet and greet patients and research participants at reception
Answer basic telephone queries including from patients and referring hospitals
Book routine MRI appointments using the clinical system, EPIC, and the KCL system CRF Manager
Send appointment letters
Update the patient waiting list on EPIC
Confirm patient details and appointments by telephone (details may be of a sensitive nature)
Research data input onto the relevant systems including Microsoft Excel
To understand and operate within the scope of departmental administrative standard operating procedures (SOPs)
To communicate effectively with members of the multi-disciplinary team working within the facility
Will liaise with a variety of professional figures within the NHS - this includes consultants, fellows, radiographers, managers, administration staff and patients
To establish and maintain excellent working relationships
Facilitate and foster good working relationships with personnel in the School of Biomedical Engineering & Imaging Sciences and Clinical Directorates. Contribute to collaborative decision making with colleagues from the clinical lists
To assist in maintaining a safe working environment for the team involved in all aspects of clinical work. To support and be considerate of, other members of the team
Be aware of and have a good up to date working knowledge of Data Protection, Information Governance. To work in accordance with Good Clinical Practice
The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post
Training:This apprenticeship is delivered as a day release. You will be required to attend college in Stratford, E15 once a week.
Level 3 Business Administrator
Behaviour, Skills and Knowledge
Training Outcome:There is an opportunity to potentially secure a permanent position at the end of apprenticeship.Employer Description:King’s College London is an internationally renowned university delivering exceptional education and world-leading research. We are dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place. Working Hours :Monday to Friday 8.00am to 4.00pmSkills: Communication skills,Attention to detail,IT skills,Administrative skills,Customer care skills,Team working,Non judgemental....Read more...
Full apprenticeship and role training will be provided for this exciting position in this high-performing Primary Care Medical Practice.
Duties of the post:
Working as part of the reception team. You will be front line support. You will represent the practice as first point of contact for our service users.
Answering incoming calls
Making outbound calls to patients and other outside agenciesSignposting and booking appointments
Face to face patient enquiries
Providing a role that supports the work generated by the public/patients and clinical teams. This will be under the guidance of the Practice Manager/Reception Manager
Logging a variety of information into patient records using a purpose-built clinical system
Provide a confidential, efficient, timely and accurate serviceScanning incoming correspondence into patients’ electronic records via the clinical system
Providing general administrative support and any other duties appropriate to the role
Contacting patients by e-mail/letter with reminders/results etc.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which are relevant to your post within the company to meet the overall business objectives.Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills in maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills. You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio.Training Outcome:
Possible prospects for progression to a permanent position for the right candidate.
Employer Description:GP Surgery covering the Heckmondwike area within excess of 10,000 patients. We are open 8.00am - 6.00pm Monday - Friday. We have 5 GPs, 3 Advanced Nurse Practitioner, 2 Practice Nurses, 3 Health Care Assistants, Phlebotomists and in house Practice Pharmacists. Our clinical teams have excellent administrative support provided daily by our Administration team, Reception Team and Secretaries.
The overall running of the Practice is the responsibility of the Practice Manager and the GP Partners.Working Hours :Monday - Friday on a rota basis (To be confirmed at interview). Please note this will include some 07.45 starts and some 18.15 finish times. You will need to be flexible to suit the needs of the business.
Total hours per week: 30 hours a week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Non judgemental,Patience,Good attendance record,Flexible,Self Motivated,Resilient....Read more...
WS Transportation BV have a great opportunity for an apprentice to join our team in Immingham. As an apprentice, you will play a crucial role in supporting our operations by assisting in, planning workloads, providing excellent customer service, and handling general administrative tasks. This apprenticeship offers an exciting opportunity to gain hands on experience, and specialist knowledge of the transport industry.
Key Responsibilities:
Serve as a point of contact for customer enquiries
Assist with general administrative tasks such as customs clearance, data entry, filing, and document management
Support with planning routes to ensure timely and efficient delivery of goods
Ensuring ongoing communication between drivers, customers and depots
Prepare and maintain transportation-related records, including driver logs and delivery schedules
All other associated duties as required
Requirements:
Strong organisational skills with the ability to prioritise tasks and meet deadlines
Excellent communication skills, both verbal and written
Proficiency in basic computer applications, including Microsoft Office
Attention to detail and accuracy in handling administrative tasks
Ability to work effectively in a team environment and collaborate with colleagues
Willingness to learn and adapt to new challenges in the transportation industry
Enthusiasm for pursuing a career in transport logistics and operations
Training:Business Administrator Level 3.
All delivery for this apprenticeship will take place within your place of work. A dedicated Vocational Trainer will visit on average once every 4 weeks, to establish a personal learning and development plan, outlining a schedule of training activities and business objectives.
You will complete a mixture of on and off the job training, including workshops, face to face training and online sessions. You’ll also be supported by your colleagues at all times and will have a full induction.
You will have a review every 8-12 weeks with your Line Manager and Trainer to discuss your progress.Training Outcome:WS Transportation BV are offering this position with a view to the role becoming permanent for the right candidate, with opportunity for internal progression. A professional and career driven individual would flourish in this role. We are committed to investing bespoke industry training and with our wealth of industry knowledge, the right candidate will have a career for life.Employer Description:WS Transportation BV is a pioneering company leading the way in transportation services for the construction industry. Founded in April 2014 by William Stobart and his son Edward Stobart, WS Specialist Logistics has quickly established itself as a dynamic force in the sector.
- Directed by industry experts. -
At WS Transportation BV, we pride ourselves on our commitment to innovation, safety, and efficiency. Our dedication to pushing boundaries has led to a step change in these sectors, setting new standards for excellence. From flatbed transport to specialist lifting services, we offer a diverse range of logistics solutions tailored to meet the unique needs of our clients. -
Our impressive portfolio includes some of the UK's and Europe's most renowned blue-chip brands, as well as numerous UK SMEs. Joining our team means becoming part of a company that values collaboration and partnership, working closely with clients to deliver outstanding service and tailored transport solutions. -
Customer service is at the heart of everything we do. With a dedicated 24/7 customer service department based at our Head Office in Runcorn, our team ensures that both drivers and clients receive the support they need, whenever they need it. Our real-time ETA boards provide clients with peace of mind, allowing them to track their deliveries with ease. -
Technology is central to our operations at WS Transportation BV. We've invested in cutting-edge IT systems, including GPS tracking and central planning, to streamline our processes and enhance efficiency. Our commitment to innovation extends to driver training and development, with industry-leading standards of induction and CPC courses ensuring that our team members are equipped with the skills and knowledge they need to excel. -
Join us at WS Transportation BV and be part of a company that values its people and fosters a culture of growth and development. With opportunities for advancement and a supportive work environment, we're committed to helping you reach your full potential in your logistics career.Working Hours :Monday to Friday, 08.30 - 17.30, with some flexibility over start/finish time.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Professional attitude,Ambitious,Excellent telephone manner....Read more...
To help ensure all Office tasks are covered to the highest possible standard
To ensure that all Customer Enquiries/complaints are answered in full and to the customers satisfaction
To help reflect So Greene Limited in the highest possible light with staff, Customers and all interested stakeholders
To act as instructed and carry out all legal requirements by the Directors of So Greene Limited
Key Responsibilities
To assist in the completion of all pre-planned Waste Collections on a scheduled basis as required in a legal manner and safe manner
To help ensure that all aspects of Health and Safety as mentioned during the So Greene Induction are met
To regularly report to line manager progress on works and any matters which arise affecting the delivery of the service
To work as part of the team, putting forward suggestions and ideas for improvements in service provision
To help in the daily inspection and defect reporting procedure for the designated vehicle prior and on completion of usage
To undergo specific training to improve skill levels and knowledge to meet the companies’ requirements as and when defined training is identified as being required or available
To maintain excellent customer and client relations, particularly members of the public
To ensure that all Driver complaints and/or enquires are acted upon were practically possible by communicating them to the management team at So Greene
To liaise with all parties (Waste Brokers/Direct Customers/Potential customers) with regards to ensuring all schedules Waste Collection are completed in the safest, more effective manner
To answer all Telephone/E-mail enquires as best as possible and filter all potential issues/problems to the Management Team at So Greene Limited
To always maintain a professional appearance and telephone manner when representing So Greene Limited
Training:The Apprentice will be required to attend college 1 day per week either at Richmond Campus completing necessary mandatory training and units associated with the apprenticeship.
The apprentice will be required to complete:
Work towards gaining a full Qualification
Employment Rights and Responsibilities
Skills, Knowledge, and Behaviours
Standard and End Point Assessment
Functional Skills in English, maths, and ICT (if required)
Other training will be provided by the employer as required to enable the fulfilment of the job role.Training Outcome:Ideally, the apprentice would progress to become a full-time Office Administrator or would move into the Commercial Sales team.Employer Description:In October 2020, a group of passionate individuals came together with a shared vision to make a positive impact on the environment. Priamo and James, driven by their deep concern for the service levels in waste management, approached Nick and Simon, two experts in facilities management, with an innovative idea to create a recycling company like no other. Fast-forward to July 2022, after nearly 2 years of planning and hard work, So Greene was born.
So Greene started its journey with just two vehicles based in Slough, but its mission was clear: to revolutionize the recycling industry by putting service at the heart of everything they do. With a strong commitment to sustainability and a desire to make a difference, the team at So Greene set out to provide exceptional recycling solutions to individuals and businesses alike.
As word spread about our unique approach and dedication to customer satisfaction, So Greene quickly gained momentum. The demand for our services grew rapidly, leading to the need for expansion. Relocating to the vibrant town of Chertsey, So Greene established a new headquarters and expanded our fleet to six vehicles, ensuring efficient and reliable recycling services for our ever-growing customer base.
But the journey didn't stop there. Recognizing the need for specialized recycling services, So Greene recently introduced a brand new food and glass service. This addition further solidified our commitment to offering comprehensive recycling solutions that cater to the diverse needs of our customers.
Throughout our journey, So Greene has remained true to our core values of sustainability, innovation, and exceptional service. We have become a trusted partner for individuals and businesses seeking environmentally-friendly waste management solutions. Our dedication to making a positive impact on the industry has earned them recognition as a true service bench marker.Working Hours :Monday to Friday
Shifts to be confirmedSkills: Communication skills,Attention to detail,Team working,Analytical skills,IT skills,Organisation skills,Customer care skills....Read more...
The successful candidate will be expected to liaise with colleagues of all levels within the company on a daily basis so confidence and professionalism in both appearance and attitude are essential.
In return we offer a lively and welcoming working environment with full training and support provided. Named as one of Top 100 Apprenticeship Employers in the UK we are committed to our apprenticeship programmes and offer great prospects for personal and career development within the company on completion.
The successful candidate will be placed on our Apprenticeship programme, which includes being assigned a mentor, alongside a day-to-day point of contact. You will also be supported by both the commercial department, project teams and Senior Management to ensure a robust support network is in place to create an environment for talented individuals to excel.
As part of the Apprenticeship pathways, you will receive focussed and tailored training, opportunities and technical skill development to allow you to optimally perform your role.
Over the 2 years you will learn:
· How to Communicate in a Business Environment;
· How to Manage Personal and Professional Development;
· Develop an understanding of MEP services; and
· Develop a commercial understanding, including, but not limited to, processing payments, change control, broad contractual awareness and cost reporting processes.
Additional skills you will have an opportunity to develop include:
· IT literacy
· Communication skills
· Business writing skills
· Presentation skills
What we need from you:
· A team player able to listen and follow instructions
· Accuracy and attention to detail
· To be hard working, delivering quality work on time; and
· 5 GCSE’s A-C/4-9 including English, Maths and ITTraining:https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator/
A monthly one to one with your assessor face to face or via teams
Attending college once a month on a Monday at our city hub campusTraining Outcome:Opportunities beyond the apprenticeship dependant on performanceEmployer Description:DBS are proud to be one of the most technically advanced Mechanical and Electrical Design, Build and Maintenance contractors in the UK. Operating from our Head Office in Newark, with further offices in Birmingham and Newcastle, we have worked on many high-profile projects including Warner Brothers Studios, including the Harry Potter Tour, The National Football Academy the New Centre Parcs complex in Woburn, Derby Water Park, Millgreen Designer Outlet Village and many more.
To find out more about what we do, please visit our website www.derry-bs.co.ukWorking Hours :Monday – Friday
8am-5pm with an hour for lunch.
4:30 finish on a FridaySkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
The Billing and Administrator apprentice will be responsible for raising sales invoices in a timely and accurate manner to our worldwide client base and ensuring quick resolution of any invoicing related issues. Ideally you will have proven billing experience with excellent communication skills.
You will initially be responsible for the preparation of the batch invoicing. This will require thorough attention to detail and will enable you to build up an understanding of the systems we use and get familiar with the company.
As you develop your skill set, along with preparation of the batches, more demanding tasks will be passed on to you. From dealing with customer queries to liaising internally and partnering with the Sales team and the wider Finance team. There will be plenty of opportunity for the right person to get involved in further finance-related tasks as you learn to manage your workload and become increasingly efficient. You will get exposure to customers from all over the world, dealing with VAT, US sales tax and other queries from customers.
Main Duties and Responsibilities:
Producing sales invoices and credit notes.
Liaising with the sales team and other internal stakeholders.
Resolving queries and disputes in a timely and professional manner.
Reconciling sales invoices to product sales lists.
Communicating with customers and dealing with general queries.
General Business Administration tasks.
Assist management when required.
Full training will be given in order to complete the above duties to the best of your ability. Chambers and Partners and Boom Training will provide ongoing support and guidance throughout the apprenticeship training.Training:AAT Level 2 Finance/Accounts Assistant, which includes:
You'll have AAT exams including bookkeeping controls, bookkeeping transactions, and more
Modules covering Skills, Knowledge, and Behaviours in Finance
You'll have a personal tutor to guide you through your training
You will attend 1:1 sessions with your tutor every 2/3 weeks
End-Point Assessment (online)
Occasional group classes with other learners
Access to MyAAT for learning material
AAT Level 2 certificate
Functional Skills if required
www.boomtrainingltd.co.uk/coursesTraining Outcome:There is the possibility of this role being offered on a permanent basis should the individual perform well.
We have a strong culture of hiring from within, meaning this individual will be eligible to apply for other roles outside of the Finance team once their apprenticeship has ended.Employer Description:Chambers and Partners is the world’s leading legal rankings and insights intelligence company.
For over 30 years, Chambers has differentiated the very best legal talent by identifying and ranking law firms and lawyers globally.
The Chambers’ research methodology is unrivalled in accuracy, depth, and quality, delivering indispensable data insights based on rankings that truly reflect ability and talent.
Our Purpose is to differentiate the best legal talent for when it really matters. Our Mission is to independently research the global legal market, to champion exceptional talent and deliver indispensable insights. And our Vision is A world where important legal matters are always addressed with the best intelligence and professional expertise, wherever it exists.Working Hours :In-office days are Wednesdays and Thursday with the remaining days worked remotely/from home.
Our standard hours are 9am – 5:30pm (1 hour for lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working....Read more...
This role will see you become part of a very important function in a large college group.
We will ensure that you learn business administration processes and systems. Specifically, we will help you to develop skills in understanding different types of information, such as word processing, data analysis and inputting, producing and distributing a variety of correspondence, reports and documentation. You will maintain a range of information systems used throughout the college and be committed to providing excellent customer service to both internal and external clients.
Through a proactive, enthusiastic and customer-focused approach, you will help the college achieve our mission to provide skills for the future of our students and community, through outstanding teaching and learning. Your work will ultimately lead to an increased number of enrolments, highly accurate data plus positive development of the college's reputation.
Job duties we will support you to learn:
Undertake a range of administration duties to assist the department in providing an effective service to staff and students.
Work with a range of Microsoft Office/Google Packages to produce documents to a high standard and in a timely manner.
Develop knowledge of internal systems.
Provide first-class customer service to internal/external customers.
Training:
Business Administrator Level 3 Apprenticeship Standard.
Functional Skills maths Level 2 (If required).
Functional Skills English Level 2 (If required).
Monthly Day Release online (6 hour sessions) and 10 weekly onsite reviews & observations.
Training Outcome:
Possible progression to other roles within the organisation.
RNN Group has an excellent track record of retaining and further developing apprentices into permanent positions following their training.
Employer Description:We are an education and training provider, meeting the needs of thousands of employers, adults and school leavers every year and contributing at the heart of our communities. North Notts College is a part of the RNN Group, a group of education and training organisations which also includes Rotherham College and Dearne Valley College. At North Notts College we provide courses for school leavers and courses for adults including Higher Education and adult skills courses. We specialise in a technical and career focused training and education. We will provide you with high quality training including hands-on experience to develop the crucial skills you need for your future career. At North Notts College you can choose to study from entry level through to level 3 (Equivalent level to A-Levels) before choosing to progress on to Higher Education with us. Our technical courses and Apprenticeships will help you develop essential employability skills by involving you in challenging projects, practical work experience with employers and the chance to enter regional and national competitions, all supported by training in our industry-standard facilities from lecturers who are experts in their particular field. We’re here to support you with your next step, whether it’s leaving school to get a technical or professional qualification, getting a job or going into business on your own, looking for promotion or a career change, or moving on to higher study or a degree.Working Hours :Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Good attitude to work,Supportive and dedicated,Friendly and approachable....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Leak Administrator is responsible for tracking, reviewing, calculating, and invoicing all TremCare, TremSource, and Warranty leak calls within a specified division. This position will ensure contractual requirements are managed, tracked, and executed in a timely manner. This position should be a very detail-oriented and organized professional who understands the importance of deadlines, communication, and customer-specific requirements. This role must have excellent communication and organizational skills as you will work together with regional dispatchers and regional administrators to ensure leaks are completed promptly and ready for invoicing. This position will also be training under the TremCare and Warranty admin team and assisting them with various tasks as needed. This position is intended to build a strong foundation for future growth.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Create/organize a master leak file within a specified division and be responsible for keeping all information accurate and up to date. Responsible for reviewing recently submitted leaks, determining coverage type (Tremsource, Gold, Platinum, Warranty, etc.), and depending on coverage either creating a billable leak line or linking to an existing line in SAP. On Warranty leak calls that are under a contractor obligation period, this individual will be responsible for creating POs to send to the contractor and monitoring PO status in SAP. Responsible for creating manual SO#'s in SAP for processes outside of LeakTracking (Republic warranties, etc.). Work with warranty administrators on missing/needed information when reviewing warranty leak calls. Responsible for contacting sales rep/sales admin on leaks that are reported on expired warranty agreements. Responsible for attaching roof plan drawings to SO#s in SAP. Work with the warranty adjustment team to gain approval for work beyond just a normal leak repair. Responsible for adding hours to SO# in SAP if extra time is required and approved. Responsible for tracking all leaks within a specified division. Responsible for following up with regional dispatchers on leak calls that have labor hours or costs posted but have not been completed in FSM/SAP. Responsible for reviewing all completed warranty leaks and determining if the scope being completed is to be covered under Tremco Warranty or if billable. Responsible for calculating and invoicing leaks within 4-7 days of field completion. Responsible for closing invoiced leak calls (TECO'ing service orders and corresponding contract line). Responsible for processing subcontractor invoices for payment. Ensure leak data has been entered in OLI before invoicing. Conduct and foster professional and timely communication (utilizing a wide array of communication methods) with the regional support teams for all work-related matters. Assist with managing data and information across multiple platforms including SAP, Excel, LeakTracking, OLI, and more. Responsible for maintaining and updating all information in LeakTracking (contractors, call roster maintenance, notification maintenance, reporting, etc.) Inputting leaks in OLI as needed. Special projects as needed Other tasks as assigned by the manager. Assist TremCare & Warranty Admins with various tasks as needed.
OTHER SKILLS AND ABILITIES:
Superior written, oral, and digital communication skills. Ability to collaborate and work closely with other teams and departments. Computer Literacy, 365 suite, SAP, Excel, Word, IOS. Organizing, planning, and prioritizing administrative business functions. Performing Administrative activity: performing day-to-day administrative tasks such as maintaining, tracking, and management of paper and electronic data. Organizing, planning, and prioritizing work: developing specific goals and plans to prioritize, organize, and accomplish work. Knowledge of customer service principles and practices. Familiarity with Microsoft Office products, such as Excel, PowerPoint, and Word, and key social media tools. Ability to consistently demonstrate the company's values of hard work and insight, and to remain effective in their approach to work. A resilient attitude towards challenges and the ability to manage pressure. Apply for this ad Online!....Read more...
£35,000 + Commission + Excellent Benefits
Chelsea, SW10A highly organised, proactive and ambitious Customer Service & Sales Administrator is required to provide a rigorous, companywide customer support and administration service for an international leader in superior furniture.Established for nearly 40 years, our client has a proud reputation for creating pieces that represent strong statements of style. Committed to excellence and customer satisfaction, they collaborate with private clients and interior designers on some of the world's most exciting projects.In order to continue delivering the exceptionally high levels of customer focussed service for which they have become renowned, a wonderful opportunity now exists for an experienced Customer Service Executive with a professional, warm and confident demeanour and the ability to deliver an exceptional client experience, to join the team in this crucial newly developed role. The successful candidate is a confident and experienced professional able to manage high-level customer service interactions, coordinate sales processes, and provide reliable and well-presented project updates to our customer’s VIP clients.Key Responsibilities
Act as the primary point of contact for our client’s VIP concierge service, ensuring a seamless and high-touch client experience.
Provide weekly project updates to clients, ensuring they are informed and reassured throughout the entire project cycle.
Manage all client communications with professionalism, efficiency, and discretion.
Handle client queries and resolve issues promptly, ensuring the highest level of satisfaction.
Coordinate with internal teams, including design, operations, and production, to ensure timely project delivery.
Monitor project timelines, identifying and addressing any potential delays or challenges.
Assist the sales team throughout the quoting process, ensuring all details are accurate and aligned with client expectations.
Prepare sales documentation, including quotes, profit calculators, invoices, and order confirmations.
Maintain the CRM system (Hubspot & Monday.com) with up-to-date client and project information.
Liaise with suppliers and internal departments to ensure accurate and timely quote processing.
Support the sales team with inbound enquires into the sales inbox and administrative tasks to enhance efficiency.
Skills & Experience
Proven experience in a sales administration or customer service role, ideally within the luxury interiors, furniture, or high-end design industry.
Exceptional communication skills, both written and verbal, with the ability to engage confidently with VIP clients.
Strong organisational and multitasking abilities, with a keen eye for detail.
Proficiency in CRM systems (experience with Hubspot or Monday.com is a plus) and Microsoft Office Suite.
A proactive and problem-solving mindset, with a strong focus on delivering an outstanding customer experience.
Ability to work collaboratively with multiple departments to ensure smooth project execution.
A passion for luxury interiors and an appreciation for high-end furniture design.
Why Apply?
Be part of a prestigious luxury brand with an ambitious vision for growth.
Learn how a business operates by working in a small yet highly experienced company.
Work in a dynamic and supportive environment where excellence is valued and respected.
Engage with high-profile clients and projects in the luxury interior design industry.
Competitive salary, commission and benefits package including private medical insurance.
This is a wonderful opportunity for a highly professional, self-starter with knowledge of the luxury or HNWI interiors sector (or an aligned industry) to excel in a new role offering genuine career progression, an attractive salary and an employee focussed benefits package. If you’re a confident, ambitious, customer-focused professional with a passion for luxury interiors, we would love to hear from you. Apply now!....Read more...
This business administration apprentice role is designed to teach valuable administration skills, and give you experience of working in a busy office.
Your main responsibilities within the department will include the following:
Support the delivery of high levels of client communication.
Providing support wherever possible across the team and clients by dealing with queries and enquiries and ensuring Partners and fee earners are able to respond to queries from clients and other parties.
The role must ensure that the fee earners are able to focus their time on activity which increases revenue by coordinating all other activities and taking responsibility for delivering consistency across the Group.
Support fee earner email management, ensuring emails are filed in the relevant electronic system in accordance with procedures, processes and policies.
Manage fee earner diaries via the electronic calendar system.
Ensuring accurate information is included.
Arrange conference calls, follow procedures to book meeting rooms and video conferences when required and cancel those as soon as possible if arrangements change.
Ensuring that room bookings are made with sufficient information to enable Reception to have full details; use the appropriate room booking form to do this.
Book travel arrangements and accommodation in accordance with our Policy.
Prepare agenda for meetings, collate papers for meetings ahead of the meeting in a timely manner, take minutes of meetings and produce those minutes as soon as possible after the meeting.
Coordinate an efficient and accurate billing process and support fee earners with providing the right level of information to clients to ensure swift payment of invoices.
Liaise with the Finance Team in the delivery of this.
Undertake regular reviews of matter lists with fee earners to ensure high levels of financial hygiene.
Support our Group Sales & Marketing Team in the hosting of events in the relevant location or events in connection with Business Legal Services and/or Private Wealth
Undertake file opening procedures ensuring all aspects of the process are completed including all compliance checks, creation of letters of engagement and, where relevant, completion of the pricing and resourcing model.
Work collaboratively with your Personal Assistant colleagues within your location and across the Group to provide a seamless and efficient, top quality service to the business.
Maintain email distribution lists; ensuring they are kept up-to-date.
Ensuring relevant pages of the intranet for your location, team, departments and kept up-to-date
Company Benefits:
25 days annual leave, with the opportunity to buy additional leave
Two fundraising days in a year to give back to the community (fully paid!)
Westfield Health membership, offering discounted leisure and travel and refunds on medical services
A huge number of well-being initiatives to encourage positive mental health both in and out of the workplace as well as flexible working options to ensure that you are fully supported to work the way that best suits you. Their social responsibility programme is fundamental to who they are.
Training:Business Administrator Level 3 Apprenticeship StandardTraining Outcome:There are excellent prospects for you when you complete your apprenticeship with Irwin Mitchell. You may wish to apply for other opportunities within our organisation.Employer Description:Irwin Mitchell are legal experts with a difference. As well as offering a full-range of legal services to individuals and businesses, they also support people with their finances, wealth and asset management. Irwin Mitchell focus on what really matters; their clients, colleagues and communities. They work with our clients, and take the time to understand what matters most to them. Irwin Mitchell call it ‘expert hand, human touch’.Working Hours :Monday to Friday from 9:00am to 5:00pm with the potential to work flexiblySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
This business administration apprentice role is designed to teach valuable administration skills, and give you experience of working in a busy office.
Your main responsibilities within the department will include the following:
Support the delivery of high levels of client communication
Providing support wherever possible across the team and clients by dealing with queries and enquiries and ensuring Partners and fee earners are able to respond to queries from clients and other parties
The role must ensure that the fee earners are able to focus their time on activity which increases revenue by coordinating all other activities and taking responsibility for delivering consistency across the Group
Support fee earner email management, ensuring emails are filed in the relevant electronic system in accordance with procedures, processes and policies
Manage fee earner diaries via the electronic calendar system.
Ensuring accurate information is included
Arrange conference calls, follow procedures to book meeting rooms and video conferences when required and cancel those as soon as possible if arrangements change
Ensuring that room bookings are made with sufficient information to enable Reception to have full details; use the appropriate room booking form to do this
Book travel arrangements and accommodation in accordance with our policy
Prepare agenda for meetings, collate papers for meetings ahead of the meeting in a timely manner, take minutes of meetings and produce those minutes as soon as possible after the meeting
Coordinate an efficient and accurate billing process and support fee earners with providing the right level of information to clients to ensure swift payment of invoices. Liaise with our Finance Team in the delivery of this. Undertake regular reviews of matter lists with fee earners to ensure high levels of financial hygiene
Support our Group Sales & Marketing Team in the hosting of events in the relevant location or events in connection with Business Legal Services and/or Private Wealth
Undertake file opening procedures ensuring all aspects of the process are completed including all compliance checks, creation of letters of engagement and, where relevant, completion of the pricing and resourcing model
Work collaboratively with your Personal Assistant colleagues within your location and across the Group to provide a seamless and efficient, top-quality service to the business
Maintain email distribution lists; ensuring they are kept up to date
Ensuring relevant pages of the intranet for your location, team, departments and kept up to date
Company Benefits:
25 days annual leave, with the opportunity to buy additional leave
Two fundraising days in a year to give back to the community (fully paid!)
Westfield Health membership, offering discounted leisure and travel and refunds on medical services
A huge number of well-being initiatives to encourage positive mental health both in and out of the workplace as well as flexible working options to ensure that you are fully supported to work the way that best suits you
Their social responsibility programme is fundamental to who they are
Training:Business Administrator Level 3 Apprenticeship Standard.Training Outcome:There are excellent prospects for you when you complete your apprenticeship with Irwin Mitchell. You may wish to apply for other opportunities within our organisation.Employer Description:Irwin Mitchell are legal experts with a difference. As well as offering a full-range of legal services to individuals and businesses, they also support people with their finances, wealth and asset management. Irwin Mitchell focus on what really matters; their clients, colleagues and communities. They work with our clients, and take the time to understand what matters most to them. Irwin Mitchell call it ‘expert hand, human touch’.Working Hours :Monday to Friday from 9:00am to 5:00pm with the potential to work flexiblySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
AV Operations Coordinator - This is a new role working alongside / with the Operations Director to help develop and manage the operations of a specialised AV Systems Integrator.
The position will suit someone that is working within the AV industry and comes with some technical understanding of AV and the steps taken in making AV install projects come in
On time on budget. You will need to be highly organised and absolute WHIZZ with paperwork, as well as getting up to speed on the companies in house procedures / processes,
whilst also having the ability to liaise with AV engineers as well as the wider AV engineering Team. This is an office based role based in Hertfrodshire. Service and time management
Are an integral part of the role and will see you working to the highest standards. If this role is off interest then please send me your full AV CV ASAP
AV A-V A/V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL INSTALLATION INTEGRATION CEDIA CUSTOM CI CRESTON LUTRON COORDINATOR CO-ORDINATOR ADMIN ADMINISTRATOR
OPS OPERATION SERVICE CEDIA HOME-AUTOMATION HOME-CINEMA LIGHT SOUND
YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV....Read more...
Talent Acquisition - Brentwood, Essex - £30-40,000 per annum Are you interested in pursuing a career in Talent Acquisition, exploring the world of recruitment, and playing a key role in shaping the workforce of organizations by identifying, attracting, and hiring top talent? CBW are recruiting for a Talent Acquisition Administrator to join an amazing team based in Brentwood, Essex. Brief overview;Monday - Friday 8am - 5pm £30-40,000 per annum Permanent positionOffice based Our client strives to employ only the highest calibre of staff in order that we can successfully deliver our contractual requirements to our clients.As the Talent Acquisition Lead you will be responsible for managing the development of the overall recruitment process and online portal, liaising with Hiring Managers and Human Resources to ensure the process is adhered to and roles progress in a timely manner.Reporting to the Head of HR, the Talent Acquisition Lead will have accountability for the delivery of the Recruitment process within the business. This will involve bothinternal and external process and relationship management, and management of the internal recruitment system and subsequent marketing channels to maximise opportunities for direct hires.The role will require you to be able to demonstrate high levels of organisational skills, intuitive thinking, problem solving and IT skills, together with soft competencies such as, communication and time-management skills. Desirable Experience• Previous experience within in-house or agency recruitment.• Experience of successful placements via agency and direct.• Able to demonstrate a solid understanding of the M&E maintenance industry and associated job roles.• Experience negotiating terms and conditions.• Able to demonstrate intuitive thinking and problem solving.• IT literate.• Able to communicate verbally and in writing to a high standard. Behaviours• Well presented at all times.• Courteous and well-mannered at all times.• You will be requested, on occasion to perform duties outside of your currentrole and it will be expected that these will be carried out with due diligence.• Show initiative and innovation to develop the internal recruitment processes.• Be an ambassador for the company and professional at all times.• Work alongside the wider Head Office and Site teams to deliver successfulrecruitment.• Perform well under pressure.• Be adaptable to the changing day-to-day demands of the role.• Be abreast of live and upcoming roles – ensuring the portal and internaldocuments are kept up to date. Core Role Duties 1. Recruitment SoftwareWill include, but not limited to, the following:• Be the main hiring manager liaison for the upload and management of all vacancies to the system.• Ensure that all vacancies are loaded to the system with the appropriate documentation, and in a timely manner.• Keep abreast of the progress of all roles to identify any opportunities to reallocate candidates.• Compile Job Adverts - written to a high standard with minimal errors and discrepancies.• Ensure that all candidates are vetted prior to progression within the system, and the appropriate information added to candidate profiles.• Liaise with the Technical Assessor regarding candidate certification queries.• Manage candidate progression to ensure the system is being utilised properly and act as a check and challenge for improper use and candidate duplication.• Organise interviews as appropriate, ensuring that the interview stage requirements are met and fall in line with the role.• Responsible for ensuring interview feedback is added to the internal database and available to recruiters within a reasonable timeframe following interview.• Send monthly ‘Permission to Contact’ job vacancy emails from the system to prospective candidates. Responsible for managing the closing out of roles:- Unsuccessful candidates are informed in a timely manner.- Candidate feedback is captured on the system.- Relevant candidates added to the Talent Pool.- Updated documentation added to candidate profile for future reference. 2. Interviews• Ensure that the interview stage requirements are met and fall in line with the role. This will include:- Liaising with site teams- Booking meeting rooms- Setting up technical tests- Distributing the correct paperwork to be completed- Witnessing certification- Administering technical and administrative tests when required- Ensure all documentation is kept in electronic form for future reference.• Act as an ambassador for the company and answer any candidate questions in a professional manner.• Ensure feedback, scores and documentation are sent to the relevant hiring managers in a timely manner.• Chase hiring managers for candidate feedback to add to internal database. 3. Vacancy Management• Keep abreast of new vacancies and resignations across the business.• Ensure information is updated in the Candidate Tracker to reflect developments with live vacancies.• Progress candidates and roles as developments occur.• Raise any problems or opportunities for internal candidates with Business Unit Heads.• Compile and distribute the recruitment Vacancy list on a weekly basis.• Liaise with Hiring Managers to ensure that information is up to date• Ensure vacancies are appropriately marketed (LinkedIn, careers page)• Attend monthly Business Unit meetings to remain abreast of vacancies and movement within the business. 4. Agency Management• Hold bi-weekly meetings with recruitment agencies.• Agency and PSL performance management.• Manage agency use and on-board any single-use agencies.• Rebate management and account credits for failed placements.• Responsible for raising purchase orders when new starters join the business.• Where applicable raise purchase orders for temp to perm placements.• Responsible for negotiating terms and conditions and ensuring all agencies used are signed up to terms prior to interview. 5. Administrative Tasks• Retain an electronic database of candidate documentation.• Chase hiring managers for interview documentation when undertaken without Recruitment Team assistance.• Maintain a database of recruiter introductions and act as the main point of contact for recruiter queries.....Read more...
Job Description: Data Analyst Apprenticeship
This apprenticeship offers a unique opportunity to kickstart your career in the Automotive and Leasing industry. Over the course of this apprenticeship, you'll embark on a journey of learning and growth, gaining hands-on experience across various facets of data and pricing within our dynamic organisation.
Role Overview:
Specifically, the Asset Risk team looks at the residual value of vehicles at the end of their lease and estimates the costs of servicing and maintaining them, including tyre replacement. These elements are vital for calculating our lease costs. Additionally, the team manages the discounts provided by car and van manufacturers, which will be a core part of your role. The team also handles lease modifications requested by clients, such as extending the duration or adjusting mileage.
Your role will be to learn, support, and develop your skills within a key function of our business. You will experience:
Working within the Asset Risk team.
Problem-solving.
Dealing with colleague queries.
Assisting with the maintenance of vehicle data.
Generating reports.
Monitoring data movements.
Assisting with contract changes and general challenges.
Expectations:
Maintain Ethical Standards: Adhere to Mercedes-Benz AG Policies and the Company's Compliance Guidelines, including Anti-Bribery and relevant competition laws.
Personal Responsibility: Undertake all training and development required for the role, including attending relevant courses, completing assessments, keeping learning logs, and discussing development and challenges with your line manager and college team.
Team Contribution: Participate in team tasks, including computer use, information and data analysis, and day-to-day problem-solving, working accurately and under time constraints set by the Line Manager.
Office Environment: Work typically Monday to Friday, 08:30 to 17:00. Off the job training, will be allocated towards your apprenticeship.
Key Responsibilities:
Update Vehicle Discount Data: Enter and maintain vehicle discount data in our systems, ensuring accuracy and monitoring expiry dates of customer discount agreements or manufacturer campaign agreements.
Weekly Reporting: Produce weekly reports showing the volume of terms processed, categorised by different client types.
Responding to Discount Queries: Become a trusted colleague for any discount-related queries.
Monitor Data Imports: Oversee the daily import of vehicle product and pricing data, addressing any queries from the Sales Team.
Assist with Contract Modifications: Work with the Contracts Administrator to prepare modifications for clients who wish to change lease terms.
Company Benefits:
Access to the Pension Scheme (Optional for Apprentices).
Preferential Discounts.
Access to PEPPY (https://peppy.health/).
Free Tea and Coffee.
Use of modern equipment, technologies, and state-of-the-art offices.
Being part of a growing dynamic team powered by Mercedes-Benz in the UK.
Please Note:
The scheme (salary) starts at £17,000 (Under 21) and £24,000 (Over 21).
Training:Data Analyst Level 4 Apprenticeship Standard
Your learning will take place at the South Central Institute of Technology, which offers benefits such as:
Quality teaching and support.
Project-based learning, co-delivered by employers.
State-of-the-art facilities with plenty of tech equipment available.
We have a broad range of mandatory and elective training from Linked in Learning to our own on brand classroom and computer-based training – We grow when you grow – development and learning is key to our joint success.Training Outcome:At the end of this apprenticeship, you will gain a Level 4 qualification provided in partnership with MK College.Employer Description:Athlon are part of the Mercedes-Benz family, leading innovative business to business fleet management and services.
With a focus on collaboration and customer-centricity, we're dedicated to shaping the future of fleet through cutting-edge solutions and strategic partnerships.
Athlon operate in over 20 countries including the UK where our heritage and experience from Mercedes-Benz Mobility AG has allowed us to create an established footing in an exciting and innovative market. Our partners and connections all over the world can provide our customers with both Global and local strength and expertise.
Kick start your Carrer with Athlon UK - Based in Milton Keynes - competitive salary, fully funded course and excellent benefits.Working Hours :Shift Pattern: Monday to Friday 08:30 - 17:00.Skills: Communication skills,Attention to detail,Initiative....Read more...
AV Technical Service Administrator - This new position is working for a TOP END AV SYSTEMS INTEGRARTOR who specialise in the AV Custom install market place and now require a new member with an understanding of the AV technical world. This position requires you to be an exceptional communicator, have the ability to multi-task and be a strong a team player. The role will see you office based working in the AV service department where you will be the first port of call for any technical issues that may arise with previous installed systems.
You will be tasked with:
• Ensuring incoming calls to the service number are answered quickly and handled efficiently.
• Follow up on the resolution of any issue which requires further action.
• Creating quotes for replacement parts.
• Use of service software to ensure data available is accurate and up to date at all times.
• Providing internal progress updates on projects.
Ideally you will have / be:
• Meticulous by nature and able to deliver exceptional results consistently whilst dealing with multiple projects simultaneously.
• Have excellent communication skills to manage client and/or client team relations/liaison. Confident answering the phone and responding to emails, dealing first hand with the end user.
• Ability to think fast and creatively.
• Well organised, a good planner and able to prioritise.
This position is especially important as you will be part of a team who deliver a first class to a very discerning client base, If you have the desired skills and experience and come with the background of AV
Then please send your full CV ASAP.
YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV
AV A/V A-V AUDIO-VISUAL AUDIOVISUAL AUDIO/VISUAL SERVICE SUPPORT MAINTENANCE DESKTOP CRESTRON LUTRON SOUND AUDIO DALI CI CUSTOM INSTALL INTEGRATION INSTALLATION CEDIA CINEMA HOME AUTOMATION SMARTHOME....Read more...
