Job Title: Warehouse Stock Administrator Location: Northampton Pay Rate: Earn £12.71 to £13.71 p/hShifts: Various Shifts Available (AM, PM + Nights available)Experience: Previous experience in logistics, procurement or operational Administration is essentialNexus People are seeking a proactive and detail-oriented Stock Administrator to support our clients warehouse operations across inbound, outbound, and stock administration. This hands-on role requires excellent organisational skills, a customer-focused mindset, and the ability to manage multiple priorities in a fast-paced environment. Employee Benefits: Competitive Salary: £13.06 to £13.44 p/hImmediate Starts: Begin earning immediatelyWeekly Pay: Payday every FridayOvertime Opportunities: Boost your earningsExcellent Facilities: Comfortable break areas with a pool tableVending machinesSubsidised canteenFree, secure car parking EV chargingFree hot drinks Professional Development:Full trainingFree upskilling opportunitiesCareer Growth: Excellent opportunities Roles & Responsibilities: Dealing with transport/carrier bookings and queries (inbound and outbound)Daily submission of customer manifests in line with SLA requirementsWaving of customer order volumes in a timely manner to meet customer SLA requirementsSetting up and actioning stock transfer requests to optimise stock availability and resolving stock issuesGeneral administrative/clerical duties to support the warehouse operation team e.g., exception management, holiday booking, etcAssist in resolving customer queries and resolution through the Customer Service teamProduction administration including production of labels, stock allocation, specifications, costings, etcPreparation and DGN’s and Export paperworkCompletion of control measures/checks across all areas of the warehouse operation to ensure that customer KPI’s and SLAs are metConducting P.I. counts in order to maintain stock integrity within pick faces / storage locations ensuring that customer KPI’s and SLAs are metIdentifying and reporting any stock discrepancies, taking appropriate action to investigate, correct and record the event using Microsoft Excel and AccessMonitoring and investigating adjustments made on site in a live environmentCarry out allocated audit and compliance tasks.Participate in customer stock takes and reconciliation processesAuditing of BBE dates and effective stock rotation and instigate any necessary corrective actionReport potential risks and aid loss prevention (theft or damage)This role may require other duties, so it would be beneficial if you were flexible and willing to learn new skills, as you will be responsible for a range of duties covering all aspects of workflow and stock management on behalf of the site’s customers by providing functional support across key warehouse areas of Goods In, Production, Put away, Replenishment, Picking, Dispatch and Returns.About you: If you are a hard-working individual, who relishes a new challenge, we would love to hear from you. You will have demonstrable experience in a similar role and environment and it is key that you have a good understanding of MS excel and other MS office programmes. You will be a UK resident and will be able to travel to and from the site for your shift. We are unable to assist with VISA applications and cannot assist with relocation. Interested?If you are looking for a new opportunity and have the right experience for this role, why not click to apply today?....Read more...
Key duties include:
Answering and transferring all telephone calls
Monitoring and managing company email inboxes, and overseeing incoming/outgoing post/couriers etc.
Welcoming visitors
Managing the conference room booking system, scheduling virtual meetings
Ensuring conference rooms are prepared for meetings and organising refreshments/lunches
Coordinating and issuing invites for CPDs
Compiling, formatting and checking of reports, ensuring they are produced in line with company standards
Producing and issuing invoices
Typing, editing and issuing of letters, reports, specifications and minutes
Photocopying, scanning and binding of documents
Setting up and maintaining electronic internal filing systems
Assist Marketing team with updating of marketing material
General office support to ensure smooth running of the office e.g. coffee machine and photocopiers being stocked
What we are looking for:
This is a key role which includes working closely with colleagues of all levels ranging from Senior Partners to Graduates, supporting them to work effectively. You will need to enjoy playing an active part in the admin team ensuring work is carried out in a timely fashion and to an acceptably high standard.
Key requirements include:
GCSE English and maths (grade 4) or equivalent
Competent user of Microsoft packages Word, Excel and Adobe Acrobat
Good attention to detail and ability to meet deadlines
Willingness to learn
Positive, “can do” attitude/team player
You will be supported by our team of secretaries, who have experience in developing those at the early stages of their careers and you will be working with a wider team of professionals who value career development. This role would be a great opportunity to develop and improve your:
Communication skills
Organisation skills
Knowledge of general administrative support
Training:Business Administrator Level 3.Training Outcome:We expect this apprenticeship to progress to full-time and permanent employment once the apprenticeship is successfully completed. We have a track history of developing apprentices within our support teams and would strongly encourage this.Employer Description:As a leading independently owned Practice our Vision is to deliver creative and sustainable multi-disciplinary design solutions by highly qualified, hands on and accountable professionals. We want the Practice to grow and for our people to flourish within an inclusive and collaborative community, and to be proud of he new environments that we’re deliveringWorking Hours :37.5 hours Monday to Friday
7.5 hours per day. Start time between 8.30am and 9am and finish time between 5pm and 5.30pm, by arrangement with line manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
To be based in the main school office
To assist with reprographic requests and ensure a timely completion and process is followed
To provide high standards of telephone and reception skills when communicating with outside agencies, parents/carers, governors, staff and students
To provide a professional image when greeting visitors and other stakeholders
To prioritise telephone calls and visitor queries and deal with all requests appropriately, accurately record messages and signpost as required
To ensure visitor signing in procedures are followed correctly including safeguarding checks
To assist with new intake including processing consent forms.
To produce documentation for a variety of audiences
To communicate with others to organise meetings
To use SIMS and other school systems to create and run reports
To assist with the analysis of data
First Aid Trained (training provided)
Specific responsibilities:
To support the attendance team in its statutory duties including tracking and monitoring attendance, contacting home about absences, reporting and recording official attendance documentation between school, home and the local authority
To process and update free school meal/pupil premium data
To assist with pupil admissions and pupil transfers
To process statutory documentation regarding suspensions and exclusions, including reporting to the local authority
To assist in the coordination and administration of parents’ evenings, options evenings and any other events similar in nature. This includes but is not limited to sending letters, text messages, creating registers for parents to sign in, setting up for the event, providing refreshments and covering events outside of the school hours
To model the values, ethos and vision of the Trust
To maintain at all times, the utmost confidentiality with regard to all records, personal data relating to staff, students and other information of a sensitive or confidential nature
Maintain personal expertise, to be a role model and promote high expectations for all members of the school community through your role within the structure
Training:
Level 3 Business Administrator apprenticeship standard
You will be allocated 6 hours per week for training and college work
You will have monthly on-site visits by a personal tutor
You will be involved in regular reviews with your college tutor and your work place mentor
Training Outcome: Any person completing an apprenticeship in a school office will gain excellent skills and knowledge which are transferable to any administration role.Employer Description:Staindrop Academy is part of Advanced Learning Partnership schools, Staindrop Academy offers education to children from year 7 to 11.Working Hours :8.00am to 4.00pm, Monday to Thursday. 8.00am to 3.30pm, on a Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
As a Business Administration Apprentice, you will provide essential support to various departments across the business, helping to ensure the smooth day-to-day running of the office. You will be the first point of contact for many clients, delivering excellent customer service while developing a broad range of administrative, communication, and organisational skills.
Key Responsibilities
Answering telephone calls and responding to email enquiries in a professional manner.
Greeting clients and visitors to the office and directing them appropriately.
Supporting the team with general administrative duties, including filing, scanning, and document management.
Maintaining accurate records and updating internal databases and property management systems.
Assisting with the preparation of correspondence, reports, and property-related documentation.
Supporting sales, lettings, and surveying teams with viewings and administrative tasks as required.
Managing appointments and assisting with diary coordination.Processing paperwork and ensuring compliance documents are accurately recorded.
Helping to maintain the company's strong professional image and excellent customer service standards.
Training:
Full on-the-job and off-the-Job training will be delivered supported by our Training Provider – Davidson Training UK Ltd
All training will be carried out within the workplace during working hours
Level 2 Functional Skills in English and mathematics (if you already do not hold the equivalent)
Full training will be given leading to a recognised Level 3 Business Administrator Apprenticeship Standard
Training Outcome:Potentially a full-time role available with the employer should you be successful within the progression of your apprenticeship.Employer Description:Bracketts are independent estate agents serving the local communities of Tunbridge Wells and Tonbridge for over 195 years. Established in 1828, they are the oldest firm of Chartered Surveyors and Estate Agents in West Kent and remain proudly independent today.
With a friendly and knowledgeable team of around 40 staff members, Bracketts provide residential sales, lettings, and surveying services from their prominent High Street offices in Tunbridge Wells and Tonbridge, supported by a strong online presence. Their reputation has been built on exceptional customer service, local expertise, and a commitment to supporting the communities they serve.
This apprenticeship offers an excellent opportunity to begin a long-term career within a respected local business while gaining valuable workplace experience and professional qualifications.Working Hours :Monday to Friday, 9:00am - 5:30pm.
You will also be required to work every other Saturday from 9:00am - 4:00pm. When a Saturday is worked, you will receive a day in lieu on the Wednesday of the same week.
Total hours per week: 40.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
We are seeking a motivated and organised Admin Apprentice to join our award-winning and modern office team, with additional support provided to the events team.
This role offers an excellent opportunity to gain hands-on administrative experience whilst working towards a recognised apprenticeship qualification.
Key Responsibilities:
Administration via a busy events management team
Supporting customers wedding catering
Reception duties, including welcoming visitors and dealing efficiently and professionally with enquiries from new customers, existing customers and any visitors (in person, by telephone and via email)
Acting as a positive and professional first point of contact for the business
Maintaining accurate data
Assisting with filing, data entry and document preparation
Working collaboratively with staff to support the smooth day-to-day running of the business
Ensuring company policies are followed, including health & safety
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the manager, which is relevant to your role within the company, to meet the overall business needs.Training:Level 3 Business Administrator Apprenticeship Standard, which includes:
You will develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace, and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods, including observations in the workplace, witness testimonies, product evidence and professional discussion
Training Outcome:Good prospects for progression to a full-time position for the right candidate dependent on progression throughout.Employer Description:Berry Blue was born out of a passion for seasonal produce and delicious food. It started life at Louise Brown’s farm in Gloucestershire where fruit and vegetables are still grown today to use in our catering kitchens. Founder Louise had a dream to take local and seasonal produce and use this in large scale corporate catering – where food had traditionally been poor quality and uninspiring. From this Berry Blue grew and was soon providing catering for weddings and private events across Gloucestershire, Bristol and beyond.
Today, over a decade on, our ethos remains the same, taking simple, good quality food that is as seasonal and local as possible and turning this into delicious and inspiring dishes for any occasion. In our opinion, food should never be an afterthought, it should be the star of the show and as memorable as the event itself. Along with a focus on food, we have a strong commitment to professional and friendly service from the moment you meet us to the day we serve you your food. We want every step of your journey to be a delicious and enjoyable one.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Initiative,Non judgemental,Patience,Good Time Keeping,Wants to achieve,Good attendance record,Flexible....Read more...
Principal Duties:
To be responsible for providing an efficient and effective administrative and customer service support under the guidance and direction of the Technical & Support Team Manager including but not limited to:
Taking accurate telephone messages from bereaved families and a wide variety of other stakeholders. To deal with all enquiries in a sympathetic and empathetic manner
To work towards understanding the coroner’s procedures in order to deal effectively with enquiries from bereaved families and a wide variety of different stakeholders
To work towards becoming proficient in the coroner’s case management system in inputting new death referrals and uploading documentation
To work towards becoming proficient in IT systems such as WORD, EXCEL and MS Teams
Processing incoming and outgoing correspondence on a daily basis including monitoring of email inboxes and distribution of post
Assisting in closing down inquest files once concluded including ensuring that accurate paperwork has been issued and that the file is archived securely. Liaise with offsite archivist to retrieve historic files
To work towards supporting the Coroner’s Case Officers with tasks as and when required, photocopying, scanning, preparing court and jury bundles etc.
To provide Court reception duties to include greeting bereaved families, medical professional and legal representatives
To maintain the confidentiality and integrity of the office of HM Coroner for Greater Manchester North at all times
Training:Business Administrator Level 3.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Progression offered to the right candidate.Employer Description:Rochdale Council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.Working Hours :37 flexible working hours in accordance with the needs of the service, to include evening and weekends. Exact working days and hours TBCSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Number skills,Team working,Pioneering and Open Approach,Proud,Passionate....Read more...
General office duties.
Answering emails in a professional manner
Working as part of the sales team taking enquires via phone and email
Placing purchase orders with suppliers
Researching information on vehicle parts on behalf of customers
Processing orders and responding to customer requests for information
Completing a project that is beneficial to the company
Personal Specification:
Have (or be predicted to achieve) at least 5 GSCE’s grade 4 to 9 including English and math’s
Great communication skills (verbal and written).
Strong attention to detail
Be self-motivated and able to work as part of a close team
This role will be supported by Starting Offs Level 3 Business Administrator qualification the specified off-the-job training time.
The ideal candidate will have an upbeat personality, be confident, eager to succeed and have an interest in cars/performance vehicles.Training:
Level 3 Business Administration
Remote training delivery
Onefile
VLE6 hours of dedicated training time every week
Training Outcome:
Possible full time permanent position upon completion of the apprenticeship
Employer Description:Established in 2004 my client is a distributor of performance and turning products to the automotive market. They aim to provide the best service, brands, and prices to their dealer network. They supply products to a wide range of companies comprising of specialist tuners, high street stores, mail order retailers and individuals using various online retailers such as Ebay and promoting products on social media platforms such as Facebook and Instagram.
Due to increased business the company are looking for a confident, organised and enthusiastic apprentice to join their busy admin team.Working Hours :Monday - Friday, 8.30am - 5.00pm and Friday finish at 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Candidate should be a self-motivated individual, able to coordinate a number of tasks with the aim of achieving the best results.
The role involves managing internal sales activity, order entry and providing customers with delivery updates.
Managing customer order books, drawing up quotations to be sent to the customer and communicating with external and internal customers.
Manage key accounts.
Complete contract reviews for sales orders.
Process and load sales order onto the system.
Manage communication with customers to keep them apprised of delivery status/issues, etc.
Communicating with production, engineering and quality depts to give customer feedback on any issues.
Manage order books via the customer portals or spreadsheet and ensure they are up-to-date.
Work with engineering to process and respond to sales enquiries.
Build and maintain good relationships with customers.
Training:
Level 3 Business Administrator Apprenticeship (Standard).
Skills, knowledge and behaviours.
Day release to attend New City College at either Hackney campus (N1 6HQ) or Ardleigh Green, Hornchuch campus (RM11 2LL).
Training Outcome:Possibility of a full-time position upon successful completion of the apprenticeship, and depending upon the needs of the company at that time.Employer Description:With over 40 years experience, Xcel Aerospace is a leader in delivering manufacturing excellence within the global aerospace market. Our strong reputation as a world class supplier of manufactured aerospace components supports thousands of flight hours every year.
We support customers to reduce supply chain risk by providing high quality components and assembly parts, on time, in full and at competitive prices. We support our customer to perform and grow and together we deliver excellence.Working Hours :Monday - Thursday, 8.00am - 5.00pm (with 30 minute lunch break).
Friday, 8.00am - 1.00pm.Skills: Excellent organization skills,Able to multitask,Excellent communication skills,Good team working skills,Excellent IT skills,Able to use Microsoft Office,Excellent customer service,Good attention to detail,Flexible approach....Read more...
Your day-to-day responsibilities will include:
Handle incoming correspondence, emails and telephone enquiries in a professional and timely manner
Maintain accurate filing systems (electronic and physical) in line with company policies and data protection standards
Prepare documents, reports and correspondence using Microsoft Office 365 (Word, Excel, Outlook, Teams)
Update and maintain databases, CRM systems, and internal spreadsheets.Fully complete the Level 3 Business Administrator Apprenticeship, including all coursework, portfolio and end-point assessment
Ensure all work complies with GDPR, Data Protection, confidentiality requirements and company policies.
Handle sensitive business, candidate and client information with the highest level of discretion
Support internal audits and compliance processes where required
Collaborate effectively with colleagues across departments to support business objectives
Deliver excellent internal and external customer service
Undertake any other reasonable duties appropriate to the role and level of responsibility
Training:Level 3 Recruiter Apprenticeship Standard, which includes:
Recruitment (Level 3)
13-month in workplace training
End-Point Assessment (EPA)
Functional Skills (if needed)
Training Outcome:
The possibility of a full-time position may be available once the apprenticeship has been completed however this is not guaranteed
Employer Description:Athona was established in 2003. We initially focussed on recruiting doctors, but the quality of our work and consistent growth has led to us supporting AHPs, doctors and nurses, and all related specialisms on a locum, permanent and contract basis. As demand has grown, so has our reputation within the the NHS and private healthcare sectors. Today, we’re proudly on all major NHS frameworks and support many of the biggest private healthcare organisations. But despite this continued growth, we’ve remained a close-knit team of experts passionate about the work we do, and aware of the important role we play for our clients and candidatesWorking Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working,Tenacity and Resilience,Target driven,Competitive....Read more...
Are you looking for a secure a permanent full-time position? If you’re a proactive, confident individual with strong technical expertise, who takes pride in delivering excellent service, we want you on our team! Join us for a role where your contributions truly matter. Plus, enjoy a Monday to Friday schedule.Our client is looking for a Senior Administrator to join their existing team based in Shepton Mallet, Somerset. Salary & Working Hours:
Hours are 9.00 – 17.30 Monday to FridayPAYE with a starting salary of £30,000 per annum (career progression available, with greater earning potential)
Responsibilities:
Import /manually enter jobs from managed systems and outlook into our in house systemClose all live jobs down from completionsReview all dashboards to ensure all reports are up to date/correctOpen and activate road opening notices as and when requiredTake phone calls and deal with issues accordingly
Requirements:
Strong IT knowledge & organisational abilitiesAble to work from our Shepton Mallet depotOffice basedProactive
Benefits:
Long Term RoleCompany Pension30 days paid holiday per annum (after 5 years of employment an extra days holiday is received every subsequent year worked up to a maximum of 5 extra days)Casual dress codeOn site parking
About the CompanyOur client is a successful Reinstatement Company who have been established for over 30 years. They cover the South & South West of England working for all the major utility companies. They now have a team of 90 dedicated employees, who possess a wealth of knowledge which enables them to provide their clients with outstanding customer service. They are a fun, friendly and sociable company, who offer extensive training to all employees along with some fantastic of opportunities for career progression.How to ApplyIf you are interested in this position and would like to learn more our client would love to hear from you! Please attach an up to date copy of your CV to the link provided and they will be in direct contact....Read more...
Assisting with day-to-day financial administration and client suppor
Preparing and processing financial documents accurately and efficiently
Maintaining client records and ensuring information is kept up to date
Supporting advisers and senior team members with administrative tasks
Handling incoming calls, emails, and client enquiries in a professional manner
Learning financial services processes, systems, and compliance procedures
Scheduling appointments and managing diaries where required
Assisting with reports, data entry, and document preparationDeveloping knowledge of financial products, services, and regulations
Working towards industry qualifications alongside practical on-the-job training
Building strong communication and organisational skills within a professional office environment
Contributing to a supportive team within a growing business with progression opportunities
Training:The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
R01 - awarded by The Chartered Insurance Institute (CII)
Completion of R01 will provide a solid foundation for the learner and can lead to progression to study in other areas.
To help prepare the apprentice for the professional qualification, apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.Training Outcome:Further apprenticeship, if possible, to take them up to a Level 4 diploma in regulated financial planning. Employer Description:A very well established FCA directly authorised companyAdvising on Mortgages, Investments, and Pensions. Offering friendly, easy-to-understand advice to Customers across the UKWorking Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Initiative,Eager to learn,Positive attitude,Professional attitude....Read more...
Day to day tasks for this apprenticeship may include, but are not limited to:
Under the direction of the line manager, assist with scheduling planned and emergency jobs to engineers, ensuring efficient use of their time by considering factors such as travel, traffic, breaks, loading, holidays, vehicle servicing, training, sickness, and other constraints
Maintain accurate records, including timesheets, vehicle servicing, and job updates
Liaising with engineers and customers to confirm appointments and provide updates
Help manage diaries and allocate jobs based on engineers’ availability, skillset, and location
Learn to monitor job progress and help ensure service level agreements (SLAs) are met (servicing both reactive and planned works)
Assist in rescheduling work due to changes, emergencies, or resource availability
Provide basic support to engineers and escalate technical queries as needed
Assisting with Health and Safety processes
Support with quotations
Support with handling incoming calls, messages, and customer queries
General admin work
Any other reasonable duties as directed by your line manager/senior manager
Training:
Business Administrator Level 3
Training will take place in the workplace
Training Outcome:There may be a full-time position available upon successfully completing this apprenticeship.Employer Description:Electroserv, is a leader in calibration services for the last 50 years. We have seen remarkable growth and expanded opportunities in the past decade, with plans for further expansion ahead. As a forward-thinking and innovative company passionate about Electrical, Control, and Instrumentation (EC&I) development we thrive on pushing boundaries to meet the diverse needs of modern manufacturing. We offer a complete service from design and configuration, express delivery, installation, UKAS accredited calibration to a full project life-cycle service. What truly sets us apart is our people. Join our team and become part of a company that values innovation, supports growth, and celebrates success. At Electroserv, your contributions matter, and you'll have the opportunity to make a real impact and shape the future of the industry.Working Hours :Monday - Friday 8:30am until 4:30pm with 30-mins lunch. (37.5 hours per week)Skills: IT skills,Organisation skills,Administrative skills,Team working,Meet deadlines,Professional communication,Positive attitude,Professional,Willingness to learn,Commitment to studying,Take responsibility,Competent in MS Office....Read more...
The Business Administrator Apprentice is a key role within the Councils Property Information service, which sits within our Property Services Team.
This apprentice role offers the opportunity to develop valuable and varied experience within a busy Property Information team.
The core purpose of the team is to provide technical support for the maintenance of accurate, complete and up-to-date property-related information in respect of all property owned, used or maintained by the Council, to meet the operational and business requirements of the service.
This apprenticeship will have a line manager, workplace mentor, inclusive employment manager and a dedicated apprentice programme tutor.
On successful completion of the apprenticeship, the post holder will progress to the substantive post of Information Technician.
Notwithstanding the detail in this Job Role Profile, the job holder will undertake such work as may be determined by the manager from time to time, up to or at a level consistent with the principal responsibilities of the job.
Many services and customers span across the Borough, and therefore you may be required to work at any location in Cheshire West and Chester.
This role is classed as ‘agile’, which means that the post holder’s primary base will be to work from home, as well as at Council offices and across the Borough as required, but there will be an expectation that you will need to be in the office twice a week.
The duration of the apprenticeship is expected to be 18 months for this Level 3 Business Administrator Apprentice and a 3-month duration to sit the End Point Assessment.
With appropriate support and supervision, the Apprentice will…
Contribute to the maintenance of the corporate property information databases, geographic information systems and other specialist systems utilised by the service, to ensure that the information is complete, up to date and accurate.
Contribute to the operation of the service’s document management system to ensure that documents are captured and stored appropriately and in a timely manner.
Extract and interpret information from existing data sources, records/systems/databases for inclusion into corporate property information systems.
Provide a prompt and efficient response to requests for information from within the service, other departments, Councillors and members of the public and stakeholder partners on property owned or occupied by the Council to ensure that the appropriate and accurate information is given.
Prepare property interest plans utilising specialist GIS software as required for all purposes, including property transactions, planning applications and for inclusion in legal documents to enable effective property and asset management decisions to be taken.
Transfer documents/files to document storage facilities, including Deep Store, where appropriate and check and action destruction dates for documents in accordance with the Council’s policies and legal requirements.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying on employer sites or via Microsoft Teams. Delivery is to be discussed with the training provider and the hiring manager must suit operational needs.Training Outcome:On successful completion of the apprenticeship, the post holder will progress to the substantive post of Information Technician. This Apprenticeship has a permanent contract of employment. Employer Description:Our work spans over 3,900 colleagues across hundreds of roles, professions and services, making us one of the most diverse and complex employers in the region. We are responsible for delivering a wide range of essential public services and strategic priorities that shape the places, communities and lives of our residents every single day.
From frontline delivery to professional, technical and corporate roles, our organisation brings together expertise from across disciplines to respond to the evolving needs of our borough — supporting people, strengthening communities and driving long-term change at scale.Working Hours :Days and times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Excel....Read more...
Provide an excellent service to all customers appropriately through all media i.e. face-to face, telephone, email and to be a point of call for visitors in person or by telephone
Use college databases, systems and Microsoft Office applications to input, process, update and retrieve information accurately and in an efficient and organised manner(ProSolution, iTrent, Pro-Monitor etc. - training will be provided)
Maintain electronic data and systems in an efficient and organised manner, and to archive records as required
Provide high quality administrative support under the supervision of the ALS management team
Contribute to and support projects seeking to improve the student experience and staff efficiency as required
Support in the organisation of and participate in College events as required
Order hospitality and resources as required and be responsible for the up keeping of stored stationery
Distribute post and deliver outgoing mail in a timely manner, including overseeing the ALS email inboxes and ensuring communications are passed on or responded to as appropriate
Act as a first point of contact for ALS related enquiries, responding promptly and directing queries appropriately when required. Prepare and send clear, accurate correspondence to students, parents/carers and other stakeholders in line with college standards
Undertake other duties commensurate with the level of the post under the supervision of the ALS Management team
Deal with sensitive and confidential information appropriately
Any other duties connected with the post as are reasonably required from time to time
To partake in marketing and recruitment activities for ALS, including open evenings, school tasters and visits, student profiling for publications etc.
Training:Business Administrator Level 3.Training Outcome:The administrative role may be a gateway to further career opportunities, such as management or senior support roles within the college.Employer Description:UCS College Group Corporate Services is a subsidiary company of UCS College Group, making it an integral part of everyday functions. We have a range of different areas who are employed by our Corporate Services, offering fantastic support services.Working Hours :8:30am to 5.00pm Monday to Thursday and 8:30am to 4.30pm on Friday.
Some flexibility will be required to meet the needs of the department in agreement with your line manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Patience,Manages workload effectively,Can prioritise tasks,Positive can-do attitude,Willing to learn and improve,Open to continuous development....Read more...
Supporting the lettings team in delivering their administrative requirements
Supporting the Operations Manager with any wider office administration tasks
Answering calls and processing applicant enquiries
Drafting tenancy documentation, processing referencing, and sending out mandatory legislative documents to tenants
Assisting with walk-in customers and contractors
Training:
Level 2 Customer Service Practitioner qualification
You will receive specific on the job training from the employer in your workplace at Martin & Co
Off the job training will be delivered using weekly classroom sessions delivered at Achievement Training city centres location or you will be work based and will be given time in the working week to study towards the theory element of the programme
Training Outcome:Once you’ve completed your Customer Service Practitioner Apprenticeship, there are several progression routes available, dependant on your industry and job role:
Customer Service Specialist (Level 3)
Business Administrator (Level 3)
Team Leader (Level 3)
You can also progress into a variety of job roles, such as Customer Service Supervisor, Customer Service Manager, Customer Experience Manager and many more!Employer Description:We are an established estate and letting agent based in Plymouth. We specialise in sales, lettings and property management and take pride in delivering an exceptional service to sellers, buyers, landlords and investors alike
Moving is a busy and exciting time and we're here to make sure the experience goes as smoothly as possible by giving you all the help you need under one roof. Our company has always been at the forefront of property marketing technology, but our biggest strength is the genuinely warm, friendly and professional approach that we offer all our clients. Conveniently located on Mutley Plain, as one of the leading estate agents in Plymouth, we recognise that our customers share our passion for
property.
We're experienced and qualified letting agents in Plymouth - as members of the Association of Residential Letting Agents (ARLA) we have Client Money Protection insurance in place to ensure your money is safe. In addition, we are members of The Property Ombudsman and abide by the Trading Standards Approved Code.
We offer a wide range of properties for rent not only in Plymouth but also in the surrounding areas of Saltash, Callington, North Plymouth – Crownhill, Derriford and Woolwell, Tavistock and to the west and south in Plympton, Plymstock, Ivybridge and the South Hams.Working Hours :Monday to Friday, 9.00am - 6.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Work to deadlines....Read more...
Data Management & Reporting
Maintain and update learner and apprentice records on the PICS system (including pre-apprentice and apprentice data)
Update and manage internal spreadsheets and databases with current, accurate information
Extract, evaluate and present data findings to support operational or learning decisions
Produce regular reports for internal teams and stakeholders
Digital Learning Support (Moodle)
Work with the Resource Manager to research and add new learning resources to the Moodle platform, including content, images and videos
Create and upload quizzes, questionnaires and interactive activities to enhance learner engagement
Ensure all Moodle resources are formatted correctly, accessible and aligned with learning objectives
Troubleshoot basic content issues and assist learners with access queries
Learner Feedback & Evaluation
Collect learner feedback from a variety of sources (surveys, quizzes, Moodle analytics, Kahoot sessions, etc.)
Analyse feedback to identify trends, strengths, and areas for improvement
Prepare feedback summaries and reports for internal use
Support the Resource Manager with implementing improvements based on findings
Administrative Support
Assist with general office and administrative tasks, including record filing, correspondence, scheduling, and coordination
Support the set-up of events, presentations or learner activities when required
Maintain professional documentation and update folders or systems as directed
Adhere to privacy, data protection and safeguarding policies in all administrative duties
Communication & Collaboration
Work collaboratively with internal teams, trainers, assessors and external stakeholders
Communicate effectively with learners to support access to learning materials and resolve queries
Represent the organisation professionally at all times in written and verbal communications
Training:
An apprenticeship includes regular training at Protocol Consultancy Services in Birmingham (B3 2NH) with the training organisation
English and maths Functional Skills (if applicable)
Minimum of 6 hours off-the-job training per week at employer premises
One day per month training at Protocol Consultancy Services in Birmingham City Centre
Training Outcome:
Business Administrator Level 3 or Digital Support Technician apprentice at Protocol Consultancy Services
Employer Description:We are an approved Work-Based Training Provider for the Department for Education. PCS is part of the Protocol Group of Companies and is a trading name of Transworld Publications Services Ltd. We deliver training across the West Midlands.Working Hours :Monday to Friday, 8.00am to 4.00pm.
30 minutes unpaid lunch break.Skills: ....Read more...
This role is ideal for someone with strong administrative skills, excellent communication, confidence with computers, and a full UK driving licence with access to their own car.
You will gain real experience, professional development, and the opportunity to make a meaningful impact on people’s lives.
The Care Coordinator Apprentice will support the smooth and efficient running of our domiciliary care service. This role combines administrative responsibilities with occasional field-based duties, giving the apprentice a well-rounded understanding of care coordination, client management, and operational delivery. Working closely with the Registered Manager and wider team, the apprentice will help ensure that clients receive safe, high-quality, person-centred care.
The apprentice will gain hands-on experience in scheduling, communication, compliance, and client assessments while developing strong organisational and leadership skills. This is an excellent opportunity for someone who is confident with computers, has strong communication abilities, and holds a full UK driving licence with access to their own car.
Duties the Care Coordinator Apprentice Will Undertake:
Rostering & Scheduling: Assisting with the creation and maintenance of staff rotas, ensuring all client visits are covered efficiently and safely
Client Assessments & Reviews: Supporting senior staff during home visits to complete assessments, care plan reviews, and risk evaluations, while also being able to carry out these responsibilities independently when required
Liaison with Social Workers & External Professionals: Liaising with social workers, district nurses, occupational therapists, and other professionals to ensure coordinated, person‑centred care
Emergency Field Support: Providing occasional hands‑on support to clients during emergencies or staff shortages (full training provided)
Office Administration: Managing documentation, updating digital care records, filing, scanning, and supporting general office operations
Communication & Customer Service: Acting as a point of contact for clients, families, and care staff, ensuring clear, professional communication always
Care Planning Support: Assisting with the preparation, updating, and monitoring of care plans to ensure they reflect clients’ needs accurately
Compliance & Quality Assurance: Supporting audits, ensuring documentation is accurate, and helping maintain CQC compliance standards
Technology & Systems Use: Using care management software and Microsoft Office to manage information effectively
Staff Coordination: Liaising with care workers regarding schedules, changes, supervisions, client updates, and service requirements
Client Relationship Management: Building positive relationships with clients and families, addressing concerns promptly, and ensuring a high standard of service
Data Entry & Reporting: Recording information accurately, preparing basic reports, and supporting management with data collection
Team Collaboration: Working closely with the Registered Manager, Care Supervisor, and wider team to deliver a high‑quality service
General Operational Support: Assisting with recruitment tasks, training coordination, and other operational activities as required
Training:Business Administrator Level 3.
BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.Training Outcome:Upon successful completion of the apprenticeship, there may be opportunities to progress into a permanent Care Coordinator position within the company. With experience, apprentices can further develop into roles such as Senior Care Coordinator, Care Supervisor, or Deputy Manager, depending on performance and business needs. The company is committed to supporting ongoing professional development, additional training, and career progression for motivated individuals.Employer Description:We are a dedicated domiciliary care provider committed to delivering high-quality, person-centred support to individuals living in their own homes. Our services are built on compassion, reliability, and respect, ensuring that every client receives the care they need to live safely and independently.
Our team consists of skilled care professionals and support staff who work together to provide a seamless and responsive service. We pride ourselves on maintaining strong relationships with clients, families, and the wider community, and we continuously strive to improve the quality of care we deliver.
As an organisation, we value professional development and offer ongoing training, support, and opportunities for career progression. We are committed to creating a positive working environment where staff feel supported, appreciated, and empowered to make a meaningful difference in people’s lives.Working Hours :Monday to Friday, 9:00am - 5:00pm (30-minute break)Skills: Communication skills,Organisation skills,Team working,IT & Digital skills,Word & Excel skills,Time management skills,Reliable & Professional,Caring & Supportive....Read more...
The duties and responsibilities to be undertaken may include any or all the items in the following list. Duties may be varied from time to time under the direction of the manager, dependent on current and evolving workloads and staffing levels:
Duties of the post:
Covering reception, meeting, and greeting patients.
Taking telephone queries and booking of appointments.
Working in the admin office within the staff team on a rotation basis, under the guidance of the Reception Manager.
Logging a variety of information into patient records using a purpose-built clinical system.
Provide a confidential, efficient, timely and accurate administration service.
Using Excel and Word to perform specific tasks set by the Operations Manager.
Scanning incoming correspondence into patients’ electronic records via the clinical system.
Providing general administrative support such as filing, photocopying, and general letters and any other duties appropriate to the role.
Sorting incoming post.
Working in the reception office within the staff team on a rotation basis, under the guidance of the Reception Manager.
Logging patient arrivals, booking appointments, and utilising the full range of services provided with the electronic appointments' system (training will be provided).
Dealing with patients face-to-face in a professional manner.
Calling patients.
Contacting patients by e-mail/letter.
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the Management Team which are relevant to your role within the company to meet the overall business needs. The role will evolve as time and duties progress.Training:You will be completing the Level 3 Business Administrator Advanced Apprenticeship Standard with Darlington Borough Council Learning & Skills, Darlington.
The Business Administration Apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme can be delivered using a blend of online, anytime learning and expert-led classroom training covering core topics.
Throughout this Apprenticeship, participants will be supported by tutors who have worked in a business environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles.Training Outcome:Successful completion of the apprenticeship could lead to:
Full time employment.
Level 4 Associate Project Manager Apprenticeship.
Employer Description:We have 3 male doctors and 3 female doctors. Of the male doctors, 1 is full-time and 2 are part-time. Our female doctors are also part-time. We also from time to time have a medical student attached to the practice.
We have 2 female Practice Nurses, who offer a full range of services including health promotion, blood pressure management, immunisations, cervical smears and chronic disease clinics such as asthma, diabetes and heart disease. We also employ a Practice Assistant to help our Practice Nurses with procedures such as taking blood samples.
We have a Practice Pharmacist, 1 Secretary, 9 Receptionists, a Practice Manager and a Deputy Manager. We also have other members of the Health Care Team who visit from time to time including District Nurses, Health Visitors, Community Midwives, Community Psychiatric Nurses, Counsellors, Well-being facilitators, Dementia nurses and pathway advisory services. We provide a full range of medical services including maternity care, contraceptive services child health surveillance and minor surgery services. The nurse also runs Diabetic, Asthma, Coronary Heart Disease and COPD clinics
The surgery is within NHS Tees Valley Clinical Commissioning Group (CCG).Working Hours :Monday - Friday: Shifts between the hours of 7:15am and 6pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The Business Administrator Apprentice is a key role within Cheshire West and Chester Council’s Public Protection Service, part of the Environment & Communities Directorate.
This apprenticeship offers the opportunity to gain hands-on experience in a busy office environment, supporting large-scale communications and high-volume work. You will develop key administrative skills, learn how to manage priorities, and build confidence working as part of a professional team within a public service. This role is essential in undertaking a variety of admin activities to support a busy Licensing Team. The team covers a wide range of licensing applications including taxis and private hire, alcohol and gambling premises, street trading, and other general licensing and registration matters. This is in addition to carrying out general administrative duties and dealing with customer enquiries. You will receive support from the Inclusive Employment Manager, along with guidance from a dedicated Apprentice Programme Tutor and work place mentor throughout your apprenticeship. Upon successful completion of the Level 3 Business Administrator Apprenticeship Standard, and subject to performance review, you will progress into the substantive post of Licensing Process Officer. This is a hybrid role, with time spent working in Council Hub buildings and the option to work from home. learning, and assessment requirements. Notwithstanding the detail in this job description, in accordance with the Council's Flexibility Policy the job holder will undertake such work as may be determined by the Director / Corporate Manager from time to time, up to or at a level consistent with the Principal Responsibilities of the job and in any location within Cheshire West and Chester.
With appropriate support and supervision, the Apprentice will:
Undertake licensing processing duties within legislative timescales and within customerservice standards
Develop and maintain an expertise in an area of licensing designated to the post and to attend relevant training courses as directed to maintain individual competences
Provision of high quality advice and support to businesses and individuals to facilitate effective service delivery and to promote a safe and healthy environment in accordance with service standards and the Directorate’s overall strategic direction, policies and objectives
Assist the Senior Licensing Process Officer in the preparation of files and reports for Licensing Committee and Licensing Subcommittee
Assist the Senior Licensing Process Officer in the preparation of statutory returns and management information within specified timescales
To monitor individual performance to ensure allocated targets are met in accordance with the Sectional priorities and advise management of any underperformance
Provide operational support to any other areas of the Service, Directorate or Council as directed by the Section’s management
Through personal example, open commitment and clear action, value and celebrate the diversity of Cheshire West and Chester’ communities, ensuring equality of access and treatment in employment and service delivery
To undertake any other duties and responsibilities commensurate with the grade and individual competences
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying on employer sites or via Microsoft Teams. Delivery is to be discussed with the training provider and the hiring manager must suit operational needs.Training Outcome:On successful completion of the apprenticeship, the post holder will progress to the substantive post of Licensing Process Officer. This Apprenticeship has a permanent contract of employment. Employer Description:Our work spans over 3,900 colleagues across hundreds of roles, professions and services, making us one of the most diverse and complex employers in the region. We are responsible for delivering a wide range of essential public services and strategic priorities that shape the places, communities and lives of our residents every single day.
From frontline delivery to professional, technical and corporate roles, our organisation brings together expertise from across disciplines to respond to the evolving needs of our borough — supporting people, strengthening communities and driving long-term change at scale.Working Hours :Normal operating is Monday - Friday 9.00am - 5.00pm. As this role is contracted at 18 hours per week, the overall duration of the apprenticeship may be extended to ensure you have sufficient time to complete all training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Excel....Read more...
Producing accurate management information and client reports in line with department KPIs and client expectations
Supporting the preparation, organisation and review of reports for internal teams and external clients
Assisting with audits, including file reviews, call reviews and quality checks to ensure compliance standards are maintained
Supporting the maintenance of quality accreditations, including ISO 9001, ISO 27001 and Lexcel
Helping improve internal reporting systems, processes and administrative procedures
Assisting with data cleansing and ensuring records and information are accurate and up to date
Drafting and preparing responses to customer or defendant complaints under supervision
Working in line with company policies, professional standards and conduct risk requirements
Promoting Treating Customers Fairly (TCF) and Consumer Duty principles in day-to-day work
Providing a high standard of administrative support to the Recoveries Team
Communicating professionally with colleagues, clients and stakeholders
Managing workload effectively while meeting deadlines in a fast-paced office environment
Developing knowledge, skills and behaviours through completion of the Level 3 Business Administration Apprenticeship programme
Attending training sessions and completing off-the-job learning as part of the apprenticeship programme
Training:
Level 3 Business Administrator Standard
A bespoke programme of technical and vocational training
Functional skills in Maths and English*if applicable
The successful candidate will be assigned a dedicated work-based trainer who will provide support and guidance throughout the course. This apprenticeship is delivered wholly in the workplace; the successful candidate will not need to attend any weekly sessions at the Grimsby Institute unless maths or English is required as part of the apprenticeship.Training Outcome:
Possible permanent contract upon successful completion of the apprenticeship and further enhanced industry-based training
An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence
Transferable skills that are invaluable in the wider world of work
Employer Description:Wilkin Chapman Rollits is the largest law firm based in Lincolnshire and East Yorkshire, with offices in Grimsby, Lincoln, Louth, Hull, York, and Beverley. With a combined heritage of over 300 years, we offer expert legal advice across commercial, public, and private client sectors. Our people are at the heart of what we do, and we’re committed to developing future talent through high-quality training, professional support, and a friendly, inclusive working environment.Working Hours :Monday-Friday 9am-5pm (1 hour unpaid lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
The successful candidate will support the smooth day-to-day running of the practice by delivering professional reception and administrative services across all departments.
Duties will include:
Handling patient enquiries
Taking telephone calls
Logging patient arrivals
Care navigating patients to the appropriate service
Booking appointments
Using the electronic appointments system
Additional responsibilities include;
Providing general administrative support
Maintaining accurate patient records using a clinical system
Scanning documentation
Handling incoming and outgoing mail
Communicating with patients via telephone, email, online consultation systems, or letter as required
The role will also involve using Microsoft Excel and Word to complete tasks set by the Practice Manager and/or Operations Manager
This is an excellent opportunity to develop valuable administration, communication, and customer service skills within a professional healthcare environment.
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the management team that are relevant to your role within the company to meet the overall business needs. Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 6 hours of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio
Training Outcome:
Whilst we cannot guarantee a role at the end of the programme, as a surgery there may be future progression for the right candidate within the NHS
Employer Description:We are a well established, friendly GP practice based conveniently in the heart of the historic town of Pontefract in West Yorkshire.
We aim to provide a first class modern and responsive service to our practice population, and to help them maintain good health and the best quality of life possible.
We have a team of GP's and nurses supported by Health Care Assistants, a practice manager and an administration team to help us achieve this.
In addition to GP consultations the practice offers a comprehensive range of clinics and healthcare services.Working Hours :Monday - Friday, times to be confirmed at the interview.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience....Read more...
An opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Service Advisor, you will act as the main liaison between customers and the workshop, ensuring service is managed efficiently and customers remain informed throughout the process.
This full-time permanent role offers basic salary range of £29,000 - £32,000 plus bonus of up to £3,000 (OTE £35,000).
You will be responsible for
* Acting as the primary point of contact for customers throughout the service journey
* Preparing jobs thoroughly to ensure vehicle concerns and service requirements are recorded accurately
* Advising customers of any outstanding recalls and arranging the necessary work
* Confirming the repair category such as retail, fleet or warranty before work begins
* Providing regular updates on vehicle progress while it is in the workshop
* Preparing costings for completed work and producing accurate invoices
* Processing walk-in bookings and managing service appointments
* Monitoring expected completion times and informing customers of any delays
* Maintaining accurate vehicle service histories and documentation
* Ensuring invoices and related records are stored correctly
* Ordering parts once approval for work has been received
What we are looking for
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
* Must have experience with HGV and commercial vehicles.
* Background in a customer service role.
* High level of attention to detail and accuracy when handling service documentation
* Strong problem-solving ability and practical technical awareness
* Working knowledge of Microsoft Office, including intermediate Excel skills
* Ability to analyse information such as workshop data and costing details
* Fluent written and spoken English
Shift:
* Working hours: 42 per week
* Monday to Friday, working on a rotating 3-shift pattern:* 5:30am - 2:30pm
* 8:00am - 5:00pm
* 10:00am - 7:00pm
* Saturday mornings: 1 in every 3 Saturdays* 7:00am - 12:00pm (midday)
What's on offer
* Competitive Salary
* 30 days annual leave including bank holidays.
* Additional leave based on service milestones.
* Employer pension scheme and various employee benefits.
* Personal accident cover
* Free Class IV MOT
* Mental Health Support
* Corporate uniform provided.
* Paternity pay - receive full pay for 2 weeks
* EV salary sacrifice scheme
* Cycle-to-work options
* Onsite Parking
* Earn a £1,500 Referral Bonus
* Paid Saturday shifts at enhanced rates.
* Multi-manufacturer training programmes and career development opportunities.
* Working within a supportive, family-oriented organisation.
This is an excellent opportunity for a Service Advisor to join a respected organisation and develop your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Experienced GP Receptionist/Office Administrator Private Doctors’ surgery in North Leeds LS8Salary circa £14-16 ph dependent on skills and experienceHours midday – 6pm daily Monday to Friday with Saturday hours to be discussedSite based no hybrid workingOur client, The Private Doctors, is an award-winning surgery based in North Leeds providing same-day concierge GP Consulting. They are now looking to recruit an experienced receptionist/private patient co-ordinator to join their existing team.Reporting directly to the Practice Manager, you will be responsible for all patient service and communication, both face to face and over the telephone. You will be responsible for caring for patients throughout their treatment journey, ensuring they receive five-star service throughout. This role would ideally suit an individual who has experience of working within a surgery or aesthetic clinic or who has been working within a customer centric industry delivering excellent customer service.The role will include, but is not limited to:
Care of patients in reception and waiting areaAnswering phone calls and emailsPatient appointment schedulingDaily diary managementPreparation and filing of patient notesGeneral Housekeeping in reception, waiting areas and WCs Performing administrative tasks including letters, clinic printed matter, patient surveys and new patient packsFollow up telephone calls to patient
Responsible for screening calls to risk assess patients prior to arranging their appointmentProvide administrative assistance across a range of areas, such as photocopying, filing/archiving, sorting post, etc.
Essential Skills and Experience:
Excellent customer service, interpersonal and communication skillsOutstanding listening skills and ability to empathise with patients’ needs and concernsAppropriate sense of discretion in dealing with varied and difficult situationsAbility to convey a positive attitude in all dealings with others, whether patients or staff membersAbility to work as a team memberTreats patients and co-workers with respectAbility to effectively prioritise calls from patients to ensure appropriate action/schedulingAbility to manage multiple tasks simultaneouslyExcels under pressureHighly motivatedExceptional personal organisational skillsIT skillsAttentive to detailGood problem solving skills
If you feel that your skills and experience match the role criteria, please send your CV by return. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
The administration role is expected to last for a minimum of 18 months and includes:
Answering incoming client telephone calls
Setting up meetings for advisers and clients
Attending the quarterly team meeting and taking minutes
Inputting and maintaining accurate information relating to the advice process and clients
Gathering policy information and adding details to our back office system
Processing incoming post
Preparing valuation letters for clients
Providing administration support to advisers in order to support the flow of the initial and ongoing advice processes
Contributing ideas for enhanced administration processes
Adhering to regulatory requirements and code of conduct
Training:The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Training Outcome:Following completion of the administration apprenticeship, we will look to enrol you on the paraplanning apprenticeship. The paraplanning role is expected to last for a minimum of 18 months and includes:
Researching suitable products that align with the advisers' recommendations
Completing cashflow modelling
Ensuring client fact finds contain all relevant and accurate information
Completing research for pensions, investments, and protection recommendations as well as inheritance tax planning solutions
Writing suitability reports for advisers to present to clients
Contributing ideas for enhanced paraplanning processes
Adhering to regulatory requirements and code of conduct
On completion of the above two stages, your progression and future focus will be discussed, including whether you want to proceed to become a trainee financial adviser. At which point, your journey towards your chosen area in financial services can begin.Employer Description:A chartered financial planning firm offering independent financial advice to retail customers. Our advice is personalised to the needs and objectives of our clients, and we work with them to create a long lasting relationships to support them through their early years of accumulating funds, and retirement when they may need to withdraw funds. We advise on pensions, investments, protection, and inheritance tax planning.Working Hours :Monday to Friday, 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Initiative,Good time keeping....Read more...
Study for a qualification and undertake work experience/duties to develop skills in administration and customer service
As an apprentice, you will receive training and support to enable you to:
Provide an effective and customer focussed member service
Manage cash, keep detailed and accurate records and undertake reconciliation in accordance with credit union processes and procedures
Update and maintain database and other records
Membership services:
Promote the benefits of all credit union products and services to existing and potential members
Conduct loan interviews, ensuring repayment methods are in place and that potential delinquency is referred to the General Manager for early intervention
Sign up new members, process applications and update member records
Provide information to members and potential new members; deal with general queries and assist with the completion of application forms
Compliance and audit:
Monitor transactions and applications for fraud detection and prevention
Maintain accurate records through established systems and controls
Ensure all documentation is kept confidential as working in a shared
Office administration:
Assist with the organisation of the AGM, any SGM or other meetings/events
Undertake general administration and clerical duties; keeping the office clean and tidy
General:
Develop and maintain existing relationships with key partners and funders
Identify business development opportunities consistent with our aims and operating environment
Ensure all health and safety requirements are met; report any incidents or accidents immediately or anything considered unsafe
Ensure that own work supports the credit union in delivering a high-quality professional standard of service
Work effectively with others and make a positive contribution to the work of the organisation
Generally, support the Chief Executive, managers and team members in the running of the Credit Union; undertake research, projects and other duties as required
Training:Business Administrator Level 3.
Our delivery model is remote and includes:
Monthly, online, interactive classroom sessions (face to face on Microsoft Teams)
A dedicated Skills & Development Coach throughout the programme
12-weekly reviews with trainer and mentor/supervisor
Initial assessment of prior learning, English, maths and Additional Learning Needs
Functional Skills Support (as required)
Additional Learning Support (as required)
Training Outcome:This apprenticeship could lead to full-time employment position. Employer Description:We are a rapid growing credit union with a strong professional reputation within the sector.
We launched our services in 2008 in the heart of Fulham. We now operate across five London boroughs, have over 4000 members and partner with a number of housing associations and other organisations.
We aim to deliver competitive and affordable products to our members and adapt what we do to meet the needs of the communities that we operate in.
Our organisation has four key strategic objectives:
Build a strong and balanced business
Develop our products and services
Benefit our community
Ensure professional operations
Our organisation values are:
Our members are our focus
- Our aim is to provide an excellent service to our members
- We make it easy for people to become members and manage their accounts
- We always look for ways to involve members in improving how we do things
We’re ambitious for people in our communities
- We’re here to make a positive impact in the community
- We want to help people improve their financial situation
- We play our part in helping to create a strong community
We’re friendly and approachable
- We care about our members and people in our community
- We always behave in a friendly and welcoming way
- We treat everyone we meet as an individual, regardless of their circumstances or background
You can trust us
- We work and behave in a fair and ethical way
- We’re open and honest with our members and partners
- Our members’ money is safe with us
We aim for excellence
- We work hard to achieve the highest standards in everything we do
- We invest in recruiting, training and developing highly competent people
- We run our business in a professional and efficient wayWorking Hours :Monday to Friday, 9.00am to 5.00pm, plus one late night (9.00am to 6.30pm).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
