Duties and Responsibilities Administration and reception
● Ensure the efficient operation of the office, dealing with front line enquiries from staff, pupils and visitors whether in person or by telephone and to pass on the messages to the relevant member of staff
● Maintain a high and appropriate level of communication in writing, verbally and electronically
● Ensure all visitors to the school are welcomed in a polite, friendly and efficient manner and provide refreshments to visitors/Principal when required
● Provide typing, word processing and photocopying
● Open and distribute internal and external post and correspondence as appropriate
● Be responsible for booking daily supply cover for teaching and non-teaching staff
● Check supply staff timesheets ensuring accuracy and timeliness
● Take ID for all agency supply staff and visitors to the school and provide them with the agreed vetting documents to sign
● Maintain daily staff / visitors signing in sheets
● Update staff lists and staff photograph boards with any changes
Dinner money and orders
● On a daily basis, maintain an accurate record of daily dinner numbers and inform the kitchen staff accordingly
● Order school meals for members of staff and visitors to the school
● Manage arrangements for meetings and INSET in school, booking rooms, ordering and serving refreshments as required
● Order packed lunches for educational visits
● Collect, record and monitor receipt of monies for school meals
● Produce weekly outstanding dinner debt information which identifies those families who require a telephone call and / or a debt letter and contact parents / carers by telephone and by letter on a daily / weekly basis
● Produce monthly reports on dinner type and numbers for the kitchen
● To process free school meals claims and entitlement statements, ensuring that pupil records are updated accordingly
● Order teaching and administration supplies, ensuring best value
● Check deliveries and arrange for distribution to the relevant person/s
● Perform regular stock checks to ensure that there is a sufficient supply of resources
● To record and update the academy assets management system
Educational visits
● Undertake administration of educational visits under the direction of the office manager.
Other responsibilities
● To produce and distribute the weekly academy newsletter and assist with the administration of the academy council newsletter
● To produce star pupil cards and post to pupils on a weekly basis
● To provide administrative support to the Academy Council including taking minutes and producing the Academy Council termly newsletter
● To manage the photocopiers and deal with minor troubleshooting, booking engineer visits as needed. To produce monthly usage readings
● To complete AIR forms as necessary under the direction of the Office Manager
● To ensure all information is treated confidentially and with discretionTraining:
Suffolk New College
Business Administrator Standard English and maths (if required) Level 2
Training Outcome:
Any career progression routes will be discussed upon successful completion of the apprenticeship
Employer Description:Paradigm Trust is multi academy trust consisting of seven schools.
Four are based in Ipswich:
● Ipswich Academy (secondary)
● Murrayfield Primary Academy
● Piper’s Vale Primary Academy
● Woodbridge Road Academy (special)
Three are base in the London Borough of Tower Hamlets:
● Culloden Primary Academy
● Old Ford Primary Academy
● Solebay Primary AcademyWorking Hours :Monday- Friday
Shifts to be confirmed
30 minutes unpaid lunch breakSkills: Effective Communication,Proficient in IT,Team Player,Keen eye for detail....Read more...
Maintaining filing systems
Promotional activities including use website to maintain ISO 9001
Processing supplier invoices on SAGE
Organise UK and International logistics for customer orders and supplier deliveries
Generating monthly legislative reports i.e. customer statements
Complete monthly Bank reconciliation
Deal with general enquiries, request for information and data over the phone
Resolve administrative problems and enquiries
Raising customer orders on SAGE
Manage and prepare emails
Scanning documents
Input and extract information from Company computer system
Send out brochures to customers
Observe health and safety guidelines at all times
General housekeeping (e.g. keeping reception and waiting areas tidy)
Any other reasonable duties as necessary
Training:
You will towards the Business Administrator L3 standard
Full, on the job training will be provided by the employer
You will be assigned an assessor who will visit you within the workplace to help support you with the apprenticeship standard
You will only need to attend Bishop Auckland College to complete an initial assessment before starting your apprenticeship and for your end of unit tests in our online test centre at Bishop Auckland College
Training Outcome:
Employment pending a successful apprenticeship
Employer Description:CRD Devices Group are a small engineering and distribution company based in Shildon, Co Durham. We are a leading supplier of linear bearings, rail and actuators to customers in the UK and around the world. We are a small team of staff looking to expand and grow our office team to support our busy fast paced business.Working Hours :£247 and 38 hours per week Monday to Thursday
8.30am to 5pm
Friday
8.30am to 3pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience,Confidence on the phone....Read more...
Key Tasks (tasks vary within teams)
Office support - arrange meetings and events, photocopying, dealing with incoming/outgoing post, filing
Customers - help in dealing with customer enquiries on the telephone, face to face and email
Financial - assist with the processing of invoices and charges
ICT support - data inputting, maintain electronic record systems
Stock control - monitoring and re-ordering
Produce routine basic information in response to a request
Manage small projects
Training:
You will attend a local training provider, usually on day release, to gain a Level 3 qualification in administration
Attend an apprentice induction
Gain a health & safety qualification
Attend enrichment activities to enhance your knowledge eg
interview techniques, health & wellbeing, finance, disability awareness
Have the chance to attend marketing events and also take part in activities during National Apprenticeship Week
Training Outcome:
Gain a Level 3 Administrator Apprenticeship
2 years work experience in the public sector
Personal support to seek employment 4 months from the apprenticeship ending
The Apprenticeship programme has a high retention rate, as there are many opportunities to gain employment, within the Council, at the end of the apprenticeship.Employer Description:Wakefield Council is a local authority who provides many services to the citizens of Wakefield and the surrounding district.
We are an ambitious, high achieving and low spending council, delivering value for money through efficiency and innovation. Continuous improvements to our high quality services means we need to employ talented and dedicated individuals to support our existing workforce.Working Hours :The working week is usually:
Monday to Thursday - 8.30am - 5.00pm
Friday - 8.30am - 4.30pm
Flexible working scheme/hybrid working is sometimes available.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Resilience....Read more...
Provide administrative support on transport compliance and planning
Provide administrative support on operations quality procedures and planning
Processing of incoming invoices in the finance department
Answers phone calls and transfers them to the appropriate department as necessary
Manages correspondence by answering emails and sorting mail
Manages reception area and look after visitors
Arranges meetings by scheduling appropriate meeting times, booking rooms, and planning refreshments
Interacts with directors and management to carry out their requests such as travel itineraries
Assists in planning and arranging events, including organising catering & travel
Maintains and orders office supplies as needed
Photocopies and files appropriate documents as needed
Cover for any annual and sick leave across all departments where necessary
Ad hoc general tasks
Training:Business Administrator Level 3.Training Outcome:To be an important part of a growing company, with options for progression in either Sales, Transport or Finance. Employer Description:Based in East Yorkshire with a dedicated FEMAS accredited facility in Hull, we’re more than just a feed fat producer.
At Adams & Green, we believe the strength of our team is a key factor in our success. Led by our seasoned owner and managing director, Rob Brocklesby, our growing team is dedicated to delivering exceptional service and top-quality products to our valued customers.
With years of industry knowledge and a deep understanding of the feed fat production sector, Rob is committed to driving the growth and success of Adams & Green and our team is united in our mission to provide outstanding customer service and meet the evolving needs of our customers.Working Hours :Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills....Read more...
Sitting in this developmental post, the successful candidate will be given protected time to complete their assignments, as well as participate in activities and training that contribute to their professional development.
Alongside this, apprentices will be responsible for carrying out generic administrative duties alongside the full-time clerical staff.
These duties include but are not limited to:
Covering main reception,
Inputting data,
Responding to emails,
Arranging and rearranging meetings,
Diary management,
Note taking,
Filing, scanning and printing documents.
The successful candidate will split their time between working at home and working in the office which is Ballard House.Training:
You will be completing a Level 3 Business Administrator Apprenticeship qualification
Functional Skills if required
The training provider will be Achievement Training Plymouth
Training Outcome:
Whilst there is no guarantee of a permenant position at the end of this apprenticeship, there is a possibilty that a position may become available to apply to
Employer Description:We are the local authority for Plymouth, providing services and information to many of the area’s 262,700 residents as well as businesses and visitors. We employ over 2500 members of staff in a wide range of occupations including health consultant, park ranger, children’s social worker, refuse driver, registrar, housing delivery officer and customer support assistants.
Plymouth City Council is an equal opportunities employer. All applicants will be considered for employment regardless of any of the protected characteristics.
As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or are an Armed Forces Service Leaver within the last two years.Working Hours :Monday - Friday, 9.00am - 5.00pm.
4 working days on the job and 1 working day allocated to completing the apprenticeship standard.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Creative,Passion for the environment....Read more...
Founded in 1998, Armorduct Systems are celebrating 25 years as a high-volume UK manufacturer of cable management components and systems.
Combining our extensive portfolio of standard products with our in-house design capability enables us to provide the right product and the right solution every time.
Based in the Midlands, we supply cable trunking, cable tray and cable basket, plus lighting, flooring and perimeter cable containment solutions for UK and European projects.
Working closely with our customers is the best way to ensure the most successful outcomes, all supported through our partner network of electrical distributors.
Business Administrator - Apprentice Job Description:
We are seeking a motivated and enthusiastic Business Administration Apprentice to join our team. In this role, you will gain hands-on experience and develop a range of skills related to office administration, business processes, and communication from all departments within the business. This apprenticeship offers the opportunity to learn and grow within a dynamic and supportive environment while working toward a nationally recognised qualification in Business Administration.
Key Responsibilities:
General Administrative Support:
Undertaking everyday office tasks such as filing, document management, data entry
Managing incoming and outgoing mail, emails and phone calls
Maintaining office supplies and equipment
Keeping databases and systems updated with accurate information
Document preparation
Preparing documents, reports, presentations, and spreadsheets as required
Assisting with the creation of proposals and meeting minutes
Customer Service:
Liaising with clients, suppliers, and stakeholders via email, phone, or in person
Assisting with resolving customer inquiries and ensuring a high level of service
Business Process Support:
Supporting the team with project management tasks, including documentation, tracking, and reporting
Participating in business meetings and taking notes
Learning and Development:
Attending training sessions and completing assignments as part of the apprenticeship
Working closely with mentors and experienced team members to learn the fundamentals of business administration
Developing key skills such as problem-solving, time management, and communication
Requirements:
A keen interest in business administration and developing a career in this field
Excellent organisational and time-management skills
Strong communication skills (written and verbal)
Basic proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook)
Willingness to learn, take initiative, and work within a team
A professional and positive attitude
Training:Completing a Level 3 Business Administration Apprenticeship Standard, consisting of:
Knowledge and competence qualification in business at Level 3
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
External Sales
Team Leader
Assistant Manager
Branch Manager
Employer Description:EDA learning and development will employ you on behalf of this employer.
We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 4.00pm (with 1-hour for lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Timekeeping,Enthusiasm,Keen to work and study....Read more...
About the Role:
As an Apprentice Receptionist and Administration Assistant, you will be a key member of the BioEscalator team, managing reception and supporting the team’s administrative functions. You will gain hands-on experience in tasks such as handling enquiries, supporting financial processes and events and assisting with day-to-day operations. We seek motivated individuals with a passion for learning and a commitment to supporting others. Previous experience is not required - just a proactive and can-do attitude and a willingness to learn and take on new challenges.
What You Will Do:
(Full training will be provided as part of the apprenticeship)
Provide a professional welcome to all visitors and manage the day-to-day running of the reception.
Organise room bookings, parking, manage access rights and coordinate diary activities.
Support financial administration, including processing orders and maintaining office supplies.
Assist with event preparation and provide support on the day to ensure smooth delivery.
Help maintain up-to-date databases and general office organisation.
Please note that there is a more detailed Job Description on the University of Oxford jobs and vacancies page - vacancy reference 176480Training:Duration:
15 months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days Business Professionals training at college
Approximately 12 on-site assessment visits per year
Level 2 Functional Skills in maths and English (7 days at college for each, if required)
Off the job training will count for at least 6 hours per week of an apprentice’s time at work
Qualifications included:
Level 2 Functional Skills in English and maths (if required)
Level 3 Business Administrator apprenticeship standard
End Point Assessment:
Knowledge test
Portfolio based interview
Project/improvement presentation
Training Outcome:Over 80% of our apprentices continue with us in the role they have been trained for after their apprenticeship and that is just the start of their career.Employer Description:We are the largest employer in Oxfordshire with around 16,000 staff working in and around Oxford in a huge range of roles.
Our apprentices are never on their own and will benefit from a supportive environment working in collaboration with the rest of our committed team. You will also be supported by the central apprenticeship team and you will join our growing network of apprentices within the university. You will have the opportunity to become an apprenticeship ambassador for the University and region.
We will provide you with a welcoming and inclusive workplace, offering support and development opportunities that will enable you to progress and do your best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual’s unique contribution.Working Hours :Monday - Friday
The core hours are 8.45am – 4.00pm with some flexibility with start and finish times.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,MS Excel, Outlook and Word,Proactive 'can-do' approach,Willing to learn new skills....Read more...
The role of a Business Administration Apprentice within BAE Systems Submarines involves a wide range of activities that support the efficient running of the many departments throughout the business.
This can include:
Undertaking a range of clerical and administrative duties within a department to ensure the smooth running of the department. Processing documents and information received from a range of sources and managing the data within company systems
Collating and extracting data and producing routine reports, schedules, summaries and letters for internal circulation or for customers and suppliers. Identifying and undertaking initial investigation into discrepancies and shortages relating to products or services, this could involve statistical information, document control or physical stock control
Dealing with internal stakeholders, customers and suppliers and exchange information in order to clarify a situation, e.g. placing orders, arranging appointments, deliveries, etc. Obtaining and verifying data including carrying out checks and obtaining authorisation for finalising documents
Maintenance and storage of technical documentation, keeping filing systems up to date to ensure traceability so that information can be readily retrieved
Having a clear understanding of Health, Safety & Environment (HS&E) requirements within the workplace and proactively facilitate any health and safety actions in support of a compliant office environment
The role will also encompass the processing, manipulation and maintenance of technical documentation to ensure swift and accurate traceability using the relevant document management systems
The role will involve four placements working in a variety of different functions across our major programmes. Developing skills such as:
Planning & Organisation - The ability to plan and organise multiple tasks in defined timescales and effectively manage changes to plans
Creative problem solving - Ability to understand what is happening in our environment, identify problems or issues and searching for original solutions that go beyond conventional thinking to ensure you achieve the desired outcome
IT Literacy - Knowledge and ability to utilise computers and related technology efficiently to maximise performance in your role. Appropriately and effectively use IT tools to access, manage, integrate, evaluate, create and communicate information i.e. Microsoft Office: PowerPoint, Outlook, Excel, and Word.
Training:Business Administrator Level 3.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Approximately 95% of apprentices choose to stay on with us. As a global business there are a world of opportunities - whether you decide to stay in the UK or explore an overseas role.Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmedSkills: Communication skills,Organisation skills,Team working....Read more...
As an apprentice at AG GroupDay-to-day responsibilities will include:
Assist with day-to-day administrative tasks including data entry, filing and maintaining company records
Coordinate meetings, prepare agendas and document meeting minutes
Provide direct support to directors, managing their schedules and assisting with tasks
Act as a point of contact between directors and internal/external team members and investors
Handle incoming enquiries via phone and email and directing them to the appropriate team members
Contribute to the smooth running of the office by managing supplies, scheduling team meetings and assist in planning staff events
Support project management tasks, including tracking progressing, speaking to legal teams, banks and maintaining all documentation
Assist the finance team with elements of credit control
Conduct research and compile data for directors
Sit in on meetings with investors and banks and assist in issuing statements and reports to them
Training:Level 3 Business Administrator apprenticeship standard (can include Level 2 elements if required)Level 2 Functional Skills in maths and English (if required)This apprenticeship is delivered through a combination of Work Based Assessment and day/block release. The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.Training Outcome:
We are hopeful that this will lead to a full-time position post completion of the apprenticeship
Employer Description:AG Group comprises a group of companies that together offer an end-to-end service across a wide spectrum of development and construction projects. Every project we deliver is to the highest of standards, whether that be providing quality homes or commercial spaces, breathing life into towns and cities across the UK. We have grown significantly in the past six years and have the drive and passion to keep pushing forward in the same direction.Working Hours :Monday- Friday
8am- 4.30pm
With a 30 minute lunch breakSkills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Organisation skills,Team working,Time-Management....Read more...
To assist with keeping the firm’s database up to date by importing new data / clients, updating records and performing necessary cross checks
To provide support to managers and staff with printing, photocopying and binding
To assist with mailshots and typing
To assist in the monthly issuing of bank letters
To carry out system checks via the internet as requested in line with Compliance regulations
To assist with the administration process for the Firms’ Fee Protection Scheme
To assist on reception during busy periods, periods of sick leave and holidays. Including answering the phone to clients
To carry out, efficiently and effectively, a variety of administration duties to include general ad-hoc office duties as required and in line with experience, skills and training
To assist with database data cleanse
To assist with the scanning of archive files
To support the Books & Records process liaising with your line manager, reception team and clients
This role will be based in Blackburn.Training:
Business Administrator Level 3 Apprenticeship Standard
College days will typically be once a week at a local college provider, such as Blackburn college
Training Outcome:
Once the Level 3 qualification has been achieved we could look at further training opportunities to help develop your career, such as the Level 4. Other opportunites can also come up internally if this is something you wish to do
Employer Description:We are a vibrant, dynamic and award-winning firm of Chartered Accountants and business advisers, with offices in Blackburn and Bury, covering East Lancashire, Greater Manchester and beyond. Our vision is to be the best North West firm of finance professionals and we want great people to join our team and help us do that. We are proud of our inclusivity and diversity, encouraging people to be the best they can be and to be involved, no matter their level of experience or role.Working Hours :Monday - Friday, 8.45am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Daily duties consist of:
Administration of our fleet maintenance schedules and daily tasks
Assisting the Administration team and the Managers with all aspects of service centre administration, learning the job while working
Liaising with the Police and officials and processing paperwork;
Liaising with customers, handling queries
Responding to emails, taking telephone calls and liaising with our customers face-to-face
Carrying out day-to-day administration roles
General filing
If you have the drive and passion to work in a busy office-based role and are looking to work in a supportive and welcoming environment, we will provide you with the tools and encouragement to help grow your skills and career within The Mansfield Group and the wider organisation.
No two days are the same at The Mansfield Group, this role will suit an individual who thrives in a work environment that is fast-paced, interesting and a dynamic working environment so will only suit those with a flexible, positive approach to work and who are good with peopleTraining:
Business administrator level 3 apprenticeship standard
Weekly off-the-job training
Bi-weekly learning session
Functional skills if required
Training Outcome:On completion of apprenticeship, opportunity of a permanent position. Employer Description:The Mansfield Group was established in 1978, over the past 15 years, the business has specialised in vehicle recovery, rescue, storage and repair providing services to all the major Motoring Organisations, Police, Council and Government Agencies.
The Mansfield Group operates over 180 specialist rescue and recovery vehicles and provides its geographical footprint from a total of eleven service centres across the Central, Northern and Southern geographical areas of the Country. Each Service Centre as one or two Administrators, offering support to ensure the centre runs smoothly.Working Hours :• Monday to Friday
• 9.00am- 4.30pm/9.30am - 5.00pm /8.30am - 4.00pm- (1 hour for breaks & lunch)
• 35 hours per weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Ensure all visitors to the Main Reception area receive an efficient, professional and approachable welcome, in line with the ethos of the school, and deal with their requests and enquiries as appropriate with professionalism
Ensure correct signing in and out of visitors, staff and students, ensuring badges and any necessary information is issued
To log accurate information regarding late arrivals and report all information received to the Attendance Officer
To deal with general student enquiries
Receive, sort and distribute the school's post
Receive and distribute parcel deliveries and contact the relevant department
Production of reprographic material as directed by the Office Manager
To support other members of the administration function as required
Administration:
Complete relevant school administration documentation
To use IT equipment and software packages (Outlook Express, Word, Excel) to assist in delivery and management of site services and develop its provision
Additional Duties:
All staff, with the support, of the academy’s designated DSL, have a responsibility for providing and safeguarding the welfare of the children and young people
To be familiar with and support any health and safety procedures and ensure all duties and responsibilities are discharged in accordance with the academy’s health and safety at work policy
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Full-time role to be considered upon completion of the apprenticeship
Employer Description:The Howard Academy Trust started in Autumn 2015 and continues to grow. As a Trust, we currently comprise of Kent secondary and primary schools, with future growth plans extending into North Kent.
Our overarching aim and vision is for our member schools to deliver an outstanding education for children and young people. We endeavour to ensure that all our students have access to the highest standards of teaching, resources and opportunities.Working Hours :Monday - Friday, 7.30am - 3.30pm. (Term Time only, 38-40 weeks a year)Skills: Communication skills,Team working,Initiative....Read more...
Duties will include, but are not limited to:
Dealing with inbound and outgoing telephone calls
Working closely with team and management to develop sales
Take ownership of a specific geographical area
Develop relationships through regular contact with clients
Working on a computer inputting customer detail
General business administration duties
Training:All training will take place at the workplace via tutor led monthly sessions from 1st 2 Achieve Training Ltd.
L3 Business administrator Apprenticeship Standard.Training Outcome:The role has excellent potential to progress to a permanent long term position once the apprenticeship period is complete.Employer Description:Falcon Timber Limited is a national distributor of wood-based panels & Timber. Part of the CTH group, we are the fastest growing company within our sector.
Consolidated Timber Holdings (CTH) Ltd is a UK market leading group of customers focused, innovative, forward-thinking companies, supplying sustainable timber products to the construction and joinery markets across the UK and Southern Ireland.
Formerly privately owned, we joined Rubicon Private Equity Partners portfolio of businesses in 2021 and since then have been on an exciting, rapid growth and transformation journey.
Today the Group consists of the industry trusted and established businesses, Falcon Timber, launched in January 2023 following the merger of Falcon Panel Products with MBM Softwood; CTH Manufacturing, formed as a result of the joining together of Triesse and Hoffman Thornwood; and Compass Forest Products. With over 300 employees operating out of 8 distribution depots, 3 manufacturing sites and our Head Office at the Port of Tilbury we generate annual revenues in excess of £250m pa.
As a company we are committed to continually enhancing and developing our product portfolio and service offering, constantly looking at new opportunities as our growth journey continues. Finally, and perhaps most importantly, we are passionate about the timber industry ensuring a commitment to ethical and sustainable supply supporting the global need for of a carbon neutral environment.Working Hours :Mon - Fri / 8am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Our Client Care Team deal with all administration issues relating to initial client contact, onboarding, the advice process, product/services implementation, ongoing client contact, annual reviews, record keeping, office housekeeping and practice management. Each role has some degree of specialisation and some degree of overlap and as small business it is important skills are sufficiently shared so that individual roles can be covered during absences.
Behaviours
Honest and sincere in actions and doing the right thing (even when not the easiest).
Adaptable and willing to accept changing priorities and work patterns when new jobs need to be done, or requirements change.
Enthusiasm and shows drive and energy in work, when things are going well and when challenges arise.
Dependably meets personal commitments and expectations, for example: completing work, timekeeping.
Proactive in their own development; commitment to the job, the firm and the outcome for customers.
Takes pride in delighting customers.
Primary Responsibilities
Create and maintain accurate client records on back office systems, platforms and any other IT systems.
Deal with client and provider queries by phone/email/post.
Prepare client documentation and correspondence pre and post meetings as per business processes.
Check accuracy and completeness of new business documentation.
Ensure that all business applications are processed accurately and efficiently, in a compliant manner, to the firm’s standards.
Ensure all supporting documentation is maintained as per company procedures.
Ensure all work is followed up promptly in line with company standards.
Liaise with product providers to ensure timely and accurate responses to clients (progress chasing).
Gather client product data and record.
Provide a friendly and professional point of contact for clients and enquiries.
Ensure action points resulting from client meetings get diarised and dealt with.
General administration
Answer, screen and forward incoming calls.
Ensure back-office systems are kept up-to-date.
Open, scan, log and allocate incoming post.
General correspondence.
Other duties as directed by management.
Skills
Develops effective relationships with customers and key contacts, handling & resolving issues through effective verbal and written skills.
Understands role within team and its impact on others.
Consistently endeavours to support colleagues and collaborate to achieve results.
Successfully plans and prioritises to deliver good outcomes for the business and its clients.
Consistently adheres to systems and processes using proficient IT skills and is mindful of and adheres to regulatory requirements.
Qualifications requirements
GSCE in English and Maths or can demonstrate working to this level.
Other
This job description outlines the main functions and responsibilities of the post. The post holder may be required to undertake additional duties as required, commensurate with the level of the job.Training:The training will take place online accessed from your employers site address.Training Outcome:At HA&W we are committed to developing our employees and offer study support (including paying for further exams and materials, as well as time off for further study and exams). When you have completed your apprenticeship, you will put together a further development plan with your line manager. Progression opportunities include studying and working to become a Technical Administrator, Paraplanner or Financial Planner, as well as the opportunity to be involved with various business projects.Employer Description:HA&W are a firm of Chartered Financial Planners, providing financial advice and oversight of pensions & investments. New clients are provided with a complete financial planning review, based around lifetime financial modelling techniques. We arrange products and services where necessary and are usually engaged to provide ongoing advice and oversight. We have approximately 300 ongoing individual clients and provide services to a smaller number of businesses/organisations.Working Hours :Monday to Friday, 9.00am-4.30pm with a 30-minute unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Answering the Phone and Redirecting Calls: Manage incoming calls, provide assistance, and direct calls to the appropriate team members.
Booking Sales Jobs: Schedule and coordinate sales jobs for the sales team, ensuring efficient use of resources.
Customer Liaison: Communicate with customers regarding job updates, answer inquiries, and provide exceptional service to enhance customer satisfaction.
General Office Duties: Perform various administrative tasks, including filing, data entry, and maintaining organised records.
Job Pricing Training: Once confident, you will receive training on how to price jobs accurately to support the sales team.
Training:
The successful candidate will obtain a Level 3 Business Administrator Apprenticeship Standard qualification
Online apprenticeship training supported by our skilled tutors
Training Outcome:Potential full time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday (Hours to be confirmed)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
As a Business Administration Apprentice, you will play a key role in supporting our team across various departments, gaining hands-on experience in a broad range of business activities. You’ll work closely with staff and management while developing essential skills that will set you up for a successful career.
Key Responsibilities:
Coach Team Members: Support and mentor staff to improve processes and teamwork
Meeting Organisation & Minutes: Arrange meetings, set agendas, and take accurate minutes
Lead Projects: Take ownership of projects such as process improvements, office setup changes, and more
Use IT Software: Gain proficiency in Microsoft Excel, PowerPoint, and our Management Information Systems (MIS). You will also get exposure to invoicing processes
Written Communication: Draft professional emails, letters, and other forms of business correspondence
Digital Platforms: Assist with managing digital platforms
Proposal Creation: Help prepare business proposals for internal and external stakeholders
Data Recording & Analysis: Keep accurate records and analyse data to inform business decisions
Problem-Solving: Tackle challenging or complex situations, such as handling complaints and resolving issues
Coach & Mentor: Gain experience in coaching and mentoring colleagues to foster continuous development
What You’ll Learn:
Effective time management and organisational skills
Leadership and project management techniques
Advanced IT skills including the use of Excel, PowerPoint, and Sage
Strong communication and problem-solving skills
Ability to handle complex situations and provide customer service solutions
Training within the accounts department
Training:Business Administrator Level 3.Training Outcome:Potential permanent position with the administration team or if there is interest it could lead into the accounts team.Employer Description:Based in Teesside, England Omnia Machinery are global suppliers of heavy plant and construction machinery, we source the best quality used machines from our trusted suppliers. Run by Directors Ashley Vaughan, Sam Brown and Jonathan Rea we aim to provide the highest level of customer service possible. We will help you before, during and after the purchase of your machine enabling you to buy in confidence.Working Hours :Monday - Friday
Monday - Thursday: 07:45 - 16:30
Friday: 07:45 - 13:45Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Logical,Team working....Read more...
The role of a Business Administration Apprentice within BAE Systems Submarines involves a wide range of activities that support the efficient running of the many departments throughout the business.
This can include:
Undertaking a range of clerical and administrative duties within a department to ensure the smooth running of the department. Processing documents and information received from a range of sources and managing the data within company systems
Collating and extracting data and producing routine reports, schedules, summaries and letters for internal circulation or for customers and suppliers. Identifying and undertaking initial investigation into discrepancies and shortages relating to products or services
Dealing with internal stakeholders, customers and suppliers and exchange information in order to clarify a situation, e.g. placing orders, arranging appointments, deliveries, etc. Obtaining and verifying data including carrying out checks and obtaining authorisation for finalising documents
Maintenance and storage of technical documentation, keeping filing systems up-to-date to ensure traceability so that information can be readily retrieved
Having a clear understanding of Health, Safety & Environment (HS&E) requirements within the workplace and proactively facilitate any health and safety actions in support of a compliant office environment
The role will involve four placements working in a variety of different functions across our major programmes.
Developing skills such as:
Planning & Organisation
Creative problem solving
IT Literacy
Training:Business Administrator Level 3 Apprenticeship Standard:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
Approximately 95% of apprentices choose to stay on with us. As a global business there are a world of opportunities – whether you decide to stay in the UK, or explore an overseas role
Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmedSkills: Communication skills,Organisation skills,Team working....Read more...
Duties include but are not limited to:
Answer incoming telephone calls, direct callers, deal with queries, take messages and forward as appropriate
Check answerphone message daily, dealing and forwarding details as appropriate
Handle internal and external enquires (including employers and learners, via email, telephone and face to face) providing effective and efficient customer service
Answer the office intercom, providing the required greeting and ensuring only authorised visitors are granted access to the building
Greet visitors to the organisation ensure they sign the Visitor Attendance Record and direct appropriately
Process, record and deliver incoming and outgoing post daily
Send and receive electronic information
Provide general administrative support to the team, including filing, photocopying and scanning, meeting organisation and minute taking
Input learner and employer data accurately into the Management Information System
Update learner and employer data accurately
Undertake learner attendance recording and following up with parents/carers/employers
Training:Business Administrator Apprenticeship Standard Level 3, including Functional Skills if required.
You will learn the knowledge, skills & behaviours which will support you for your end-point assessment.
You will take part in a combination of activities, such as face-to-face classroom-based sessions, remote learning sessions, work shadowing and online learning, to support your learning and development.
You will be required to undertake training sessions with Avant Skills Academy every other week, throughout the length of the apprenticeship.
At the end of the on-programme learning, you will be required to undertake an End-Point Assessment (EPA) to demonstrate you have met the occupational standard.Training Outcome:With this apprenticeship, should you prove yourself to be the right candidate for the job, you can expect continued employment and excellent developmental and progression opportunities, including potential progression to the following:
Level 3 Team Leader Supervisor
Level 3 Data Technician
Level 3 Content Creator
Employer Description:Avant Skills Academy is a leading provider of pre-apprenticeship and apprenticeship programs, awarded 'Expert Apprenticeship Provider' status by the Department for Education. We deliver Apprenticeship training across Grimsby and North East Lincolnshire, Hull, and East Yorkshire in a range of occupational sectors including Business, Data, Digital, Hairdressing, Management, and Marketing. We are proactive, passionate, and committed.Working Hours :Monday to Friday, between 8:30am and 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
The Finance Administrator Apprentice will work closely with the accountants. You will use a range of software - (full training will be provided), Microsoft Office and a company email account - to help maintain accurate business and financial records and consistent administration processes throughout the business.
Duties and responsibilities will include but are not restricted to:
General reception duties, including:
Answering incoming calls, receiving deliveries, and greeting visitors
Liaising with clients and HMRC via telephone, email, and letter
Administration of client records
Assisting in accounts preparation
Administration of sales ledger
Ensuring that the policies of the company are observed, and that good practice is encouraged, particularly in the areas of health & safety, equal opportunities, and confidentiality
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives
Training:Level 2 Accounts / Finance Assistant Apprenticeship Standard, which includes:
Level 2 AAT Foundation Certificate in Accounting
Level 1/2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Training Outcome:
Great prospects for progression to a full-time position for the right candidate
After successful completion of your apprenticeship, we will continue to fund your training as you work towards becoming ACCA or CTA qualified
Employer Description:At Vandys Accounting Ltd, we pride ourselves on delivering a highly personalised and professional service, designed to meet the unique needs of each client. Our team of skilled and experienced accountants offers a wide range of financial expertise, allowing us to guide you through complex financial decisions with confidence. Whether you’re a small business owner, a corporate client, or an individual, we are dedicated to provide accurate and reliable accounting solutions that empower you to make informed financial choices.
Our focus is on precision and integrity, ensuring that you have a trusted partner who understands the importance of your financial matters. At Vandys Accounting Ltd, we are committed to helping you navigate financial challenges and reach your goals with clarity and efficiency.Working Hours :Tuesday to Saturday, 10:00 - 17:00, with a 30min paid lunch break. 1 day per week is dedicated to completing your apprenticeship training.Skills: IT skills,Attention to detail,Organisation skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Good attendance record,Self Motivated....Read more...
Duties will consist of:
Providing a reception service to patients, dealing with enquiries, and sometimes supporting difficult and distressed patients
Ensuring messages are communicated to relevant personnel in a timely, accurate and efficient way
Taking repeat prescription requests and other documentation over the counter, using the correct forms and following procedures
Providing an effective and efficient reception service using the practices clinical computer system, making appointments, marking patients’ arrivals etc.
Deal sensitively with complaints from service users in accordance with the Practice’s policies and procedures
To be responsible for incoming mail from patients and hospital providers received over the counter
Undertaking wide ranging administrative duties including registering patients, photocopying, scanning, producing prescriptions, sorting post, filing etc
Maintaining absolute confidentiality at all times and being aware of practice policies
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the Management Team which are relevant to your role within the company to meet the overall business needs
The role will evolve as time and duties progress
Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environmentThis apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skillsYou will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio. Training Outcome:Great prospects for progression to a full-time position for the right candidate.Employer Description:With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.Working Hours :Monday to Friday 6 hours per day. Rota basis to be confirmed upon offer of employment. The surgery is open between the hours of 08.00am and 18.30pm.
Total hours per week: 30 hours a weekSkills: Communication skills,Attention to detail,Team working,Initiative,Patience,Good attendance record,Self Motivated,Adaptable,Caring....Read more...
Duties will include, but are not limited to:
Undertaking general office duties, for example, answering the telephone, taking messages, filing, photocopying, handling incoming and outgoing post and parcels, etc. Direct contact with internal departments and external companies i.e. at reception/ by telephone and email.
Developing and maintaining administrative support systems, including manual and electronic filing systems, ensuring that systems are effective in their use and review regularly. Record and securely store information relating to confidential matters and enquiries.
Working on various software applications including the trusts medical device database, the trust ordering system, Health & safety software and staff training systems.
Through completion of this apprenticeship you will gain comprehensive training in the role of an administrator whilst obtaining valuable work experience; this will underpin your competency in the work place and develop a wide range of transferable customer service skills.
Administrative tasks:
Maintaining files, organising meetings, preparing documents, support with archiving.
Communication: Interacting with members of staff and public ifrequired to represent the business.
Project management: Using project management tools to plan,monitor and report.
Using IT packages and systems to write emails, and maintain record keeping.
Relationship building - Building and maintaining positive relationships with the team across the business.
Training:Delivery Method
Within the first 15 months additional training is delivered atLoughborough College, one morning a week for 12 weeks, dates are subject to enrolment date.
Online portfolio to update with learning and development completed onsite.
Diarised visits from dedicated Trainer/Assessor.
Training Outcome:The role can progress into a permanent full time role.Employer Description:ASD support is a specialist care company based in Leicester City & Leicestershire, newly founded in 2020 by a team of people who have been managing specialist residential care facilities since the late 90's.
At ASD support we provide care for adults who have an autism spectrum disorder and/or have complex needs we cater for people from the ages of 16 to 64.
With our vision and specialist knowledge, we place a high value on independence, friendships, healthy lifestyles, physical and mental health needs.
Our mission is to enrich people's life experience by providing opportunities for active, engaged and purposeful living. We ensure that our properties are homely, community based, safe and well maintained to a high standardWorking Hours :Monday - Friday: hours to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The apprentice will undertake a range of administration tasks which support the services offered by Net Temps Limited. Perform data entry tasks accurately and efficiently, ensuring all candidate records (Address, contact details, bank details, NI Numbers etc) are up-to-date.
Accurately input of timesheets into our payroll software, using gained knowledge of individual client overtime rules.
Ensuring all workers are fully compliant prior to starting assignment through I.D checks/background checks/right to works etc.
Utilise Sage Payroll for basic payroll tasks and financial record-keeping.
Organise and maintain office documents, both electronic and paper-based, to ensure easy retrieval.
To develop competence using a variety of different IT packages to enter, edit and update information.
To Maintains records and files, handles confidential information in compliance with the organisation's procedures.
To participate in monitoring and maintaining Outlook mailboxes.
To update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals where required.
To deliver excellent customer service to internal and external customers whether face-to-face, on the telephone, in writing or on digital platforms.
Answers questions from inside and outside of the organisation, representing the organisation or department.
To maintain and develop own knowledge and understanding, attending appropriate training and meetings, disseminating information across the team to and other relevant personnel.
Training:
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
This apprenticeship is based in the workplace, you might have to attend college for exams
Training Outcome:
Potential opportunity for a permanent role within the company following successful completion of the apprenticeship.
Additional pay:
Performance bonusBenefits:
Additional leaveCasual dressCompany eventsCompany pensionFree parkingOn-site parkingEmployer Description:Established in 1998 Net Temps Ltd has built a solid reputation as a recruitment business that delivers quality workforce solutions to clients with Construction, Utility, Engineering and Manufacturing sectors. Our clients rely on us to find them the best available talent to ensure their projects and programmes of work are completed on time and within budget.
The business has ambitious growth and expansion plans following and is looking to double the size of the organisation over the next 3 years which will offer you an exciting opportunity to develop your career within an organisation the truly cares about its employees and their development.Working Hours :Monday - Friday, 8.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Duties will consist of:
Providing a reception service to patients, dealing with enquiries, and sometimes supporting difficult and distressed patients
Ensuring messages are communicated to relevant personnel in a timely, accurate and efficient way
Taking repeat prescription requests and other documentation over the counter, using the correct forms and following procedures
Providing an effective and efficient reception service using the practices clinical computer system, making appointments, marking patients’ arrivals etc
Deal sensitively with complaints from service users in accordance with the Practice’s policies and procedures
To be responsible for incoming mail from patients and hospital providers received over the counter
Undertaking wide ranging administrative duties including registering patients, photocopying, scanning, producing prescriptions, sorting post, filing etc
Maintaining absolute confidentiality at all times and being aware of practice policies
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the management team which are relevant to your role within the company to meet the overall business needs. The role will evolve as time and duties progress
Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio
Training Outcome:Great prospects for progression to a full-time position for the right candidate.Employer Description:A local doctors surgery serving the heart of Castleford. This is a teaching practice for future GP’s. There will usually be Registrars in training with the practice for a period of 6-12 months.
As part of the training requirement, a consultation may from time to time be recorded by video. This would only be with the patients consent.
We also have medical students from the University of Leeds on attachment to our practice.Working Hours :Monday - Friday. As the surgery is open between the hours of 8.00am - 6.30pm, you will work on a rota basis of 7.5 hours per day - 37.5 hours per working week.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Logical,Team working,Initiative,Non judgemental,Patience,Good attendance record,Self Motivated,Caring,Adaptable....Read more...
An opportunity to get a long-term career and learn all aspects of modern pest control.
Main Duties:
Assisting the Director & Administration team of Pest-Tech with the office administration and customer support.
Diary and email management.
Setting up and scheduling appointments.
Assisting in organising work schedules for the technicians.
Communicate by phone call and email with letting agents, property managers and clients on services required or delivered.
Provide administrative support for staff meetings i.e., setting minutes, collation and sending agenda and documents pre-meeting and the recording of meeting actions.
To use multiple IT packages and systems relevant to the organisation.
To assist in developing and maintaining an effective IT management system.
To regularly review archive/dispose of dated material whilst ensuring that all archived documents are stored appropriately.
Monitor and order stationery supplies and open/distribute the post daily.
To work as part of the Pest-Tech Team providing an excellent level of operational support.
Builds and maintains effective working positive relationships within the company, and external clients.
Responsible for printing, making up of contract folders.
Ensure that all staff-related communication and client data is GDPR compliant.
Training:
Business Administrator Level 3 Standard.
On the job training with the employer whilst working towards the Apprenticeship Standard.
Regular work-based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.
Training Outcome:
Potential for full time employment for the right candidate.
Many employers retain apprentices in full/part time positions.
The qualifications you gain can also help you to get into higher education or other employment.
Being an apprentice gives you the opportunity to gain a recognised qualification and developing professional skills whilst earning a salary, inside some of Kent’s best companies.
Once the Apprenticeship has been achieved you will have the skills, abilities, and experience to update and enhance your CV, to make it attractive to potential employers.
Employer Description:. Pest-Tech is a professional team of experts covering all aspects of pest control. The company delivers pest control across Kent. The Technicians are supported by a highly efficient administration team.Working Hours :Monday-Friday.
9.00am - 5.00pm.
30 minutes paid lunch break.
20 days holiday per year, plus Bank Holidays (usually 8 per year).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Self motivated....Read more...
The NHP team in Crewe want to support and recruit an apprentice business administrator who understands the experience of growing up in care because it has been a part of their own life journey and childhood at some stage. This vacancy is reserved for people who have experience of being in care (anyone who, at any stage in their life, for any length of time has been in care, or, is currently in care, or, is from a looked-after background, including adoption) You will be based at the NHP office in Crewe. However, you may have opportunities to travel to Local House Projects and attend meetings across the country. The role will also have an important function within the Care Leavers National Movement (CLNM) taking a lead in one of the regions (North, Midlands or South). The successful candidate will have a range of day-to-day duties, including:
Learning and promoting the Charity’s vision and mission
General admin including emails, filing, printing, scanning, ordering stationery
Assist and support staff with various admin tasks
Manage, maintain and review IT systems and assist with minor technical support
Assist with the management of social media, marketing and campaigns
Input data and update records
Assist with a range for research activities
Schedule appointments and events, support and participate in meetings and training events
Communicate and interact with contacts either on the phone, digital platforms or in person
Build and maintain positive relationships with customers and colleagues
Do any additional typing that may be required, including notes of meetings
Practice planning and supporting with deadlines
To maintain confidentiality and discretion at all times
Undertaking training when necessary
Work on allocated projects
Being ready for any other administrative tasks that are required
Training:The candidate will follow a Level 3 Apprenticeship programme and study towards a full Standard as a Business Administrator. This training will be structured and delivered by Cheshire College - South & West. If you do not already hold GCSEs at grade A-D/8-4 in English and maths you will complete Functional Skills in the related subjects to attain Level 2 Functional Skills. NHP will provide in-house training to support the chosen candidate to broaden their knowledge of the organisation and its specific needs.Training Outcome:A full-time position is not guaranteed. You'll have met a great professional network of new friends and colleagues, who will be contacts going forward. We will support you with CV prep, interviews techniques and job applications.Employer Description:The National House Project (NHP) is reimagining the leaving care process and supporting young people to build interdependent, connected and fulfilling lives. The charity achieves this by providing support and expertise to local authorities around the country to set up and manage Local House Projects (LHPs) so that young people can leave care in a carefully planned way. The work began by asking young people ‘what makes a house a home’ and was co-designed with young people from the start. With a psychologically informed practice framework the approach is relational through which young people in and leaving care work together with staff to create their first home and build a long-term community of support. The first HP in Stoke-on-Trent was led by Mark Warr and Sue Hammersley who continue to lead on the on-going national project development. The Stoke-on-Trent project was set up in 2015 followed by the implementation of a further five Local House Projects in 2017. With an ambition to expand nationally, NHP was then set up as a charitable body, with the aim of rolling out the programme across England and Scotland. The organisation now supports 24 local authorities and has a plan to scale by five new projects per year. Being part of a LHP has supported young people to gain confidence, achieve successful interdependence by transitioning to full council tenancies, secure jobs and stay in college – aspirations which the NHP team want for any young person leaving care. To maximise the ownership of young people and ensure that their collective voice is heard, amplified and acted on, NHP also established Care Leavers National Movement (CLNM). It has representation from all LHPs at a regional level with these meetings feeding into the more strategic function of CLNM.Working Hours :Monday to Friday 9am - 5pm, Breaks: 30-minutesSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Non judgemental,Patience....Read more...
