Are you highly organised with a sharp eye for detail and a passion for delivering great customer service? We are a fast-growing e-commerce packaging company based in Barnet, North London and we are looking for a sales order processer to come and join our team! We are committed to delivering excellent service and innovative solutions for our customers. We are looking for a detail-oriented and customer-focused Sales Order Processor to join our team and play a key role in ensuring smooth and efficient sales operations.We are the UK's leader in paper bags, cartons and other packaging products. The company has numerous marketing leading brands across Europe with a team of 50 people across 4 locations, including London, Hertford, Berlin, and Newmarket - half of which are based at this location.As a Sales Order Processor, you will be responsible for handling incoming sales orders, ensuring accuracy in processing, and providing excellent support to both customers and the sales team. This role is crucial in maintaining excellent communication with customers and internal.This role requires attention to detail, strong organisational skills, and the ability to work effectively in a fast-paced sales environment.We are looking for candidates with strong communication, organisational, numerical skills and active learners so that we can focus your initial training around our packaging products, service, and the marketplace.Every employee at Rocaba Group is unique and valued. We take pride in delivering excellence consistently and with our rapid growth and success, we are always looking to add the best talent to our teams. We are looking for candidates that have a strong work ethic, desire to learn and can build strong relationships with their colleagues.In return we offer a wide range of benefits for all of our staff, including the opportunity to learn and develop a range of skills, supportive working environment, and strong culture. We also have a competitive holiday allowance, as well as many of the basics, including optional private healthcare, pension contributions and free eye-testing.Key Responsibilities
Accurately process customer sales orders received via phone, email, or online systems.Check product availability, pricing, and delivery times before confirming orders.Coordinate with the warehouse, logistics, and production teams to ensure timely dispatch of orders.Monitor order progress and update customers proactively regarding status or delays.Handle customer queries related to orders, invoices, and deliveries in a professional manner.Ensure all customer and order details are correctly recorded in the CRM/ERP system.Process returns, replacements, and credit notes in line with company policies.Assist the sales team with quotes, product information, and administrative support.Maintain strong relationships with customers through clear and timely communication.Support continuous process improvements within the sales administration function.
Skills & Requirements
Proven experience in order processing, sales administration, or a similar role.Strong IT skills with experience using CRM/ERP systems and MS Office (Excel, Word, Outlook).High level of accuracy and attention to detail.Excellent organisational and time management skills.Strong written and verbal communication abilities.Ability to work under pressure and meet tight deadlines.Team player with a proactive and problem-solving approach.Knowledge of logistics, distribution, or supply chain processes (preferred but not essential).
Qualifications
Minimum: GCSEs (or equivalent) in English and Maths.Desirable: Further education or vocational training in business administration, customer service, or sales operations.
What We Offer
Competitive salaryTraining and development opportunities.Friendly, supportive team environment.Opportunity to grow with a successful, expanding business.
Other Benefits
Career development opportunitiesOn-site parkingCasual dressSubsidised private health careVibrant and dynamic working environment
How to Apply:Please attach an up-to-date copy of your CV to the link provided, and we will be in contact.....Read more...
Joining a small professional team, the post holder will work alongside the Clerk, Asst. Clerk and Estates Supervisor in the delivery of office based support to the Council; servicing committees; attending to general enquiries from members of the public and supporting the Mayor with their busy appointments dairy. The post holder will report to the Asst. Clerk on a day-to-day basis under the overall responsibility of the Clerk.
Duties involve liaising with councillors, council contacts and members of the public and requires good communication skills (both written and verbal) and the ability to deal with situations in a confidential, impartial and diplomatic manner.
Key responsibilities:
To act as first point of contact to all visitors to the Guildhall
To provide the Clerk, Assistant Clerk and Estates Supervisor with administrative support in all aspects of the Council’s functions
To work with the Mayor of the day in relation to their appointments diary
To open and distribute incoming mail
To maintain the Petty Cash imprest system.
Filing
Website updates
Day to Day Contact
Working closely with the Clerk, Assistant Clerk and Estates Supervisor; and on occasion with the Council’s Honorary Archivists
Liaising and communicating with Council members (councillors) including the Town Mayor
Training:Customer Service Practitioner Apprenticeship Standard Level 2:
Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications
The Customer Service Practitioner Apprenticeship Standard at Level 2 combines the knowledge, skills and behaviours required of the standard and includes functional skills in maths and English
Delivery will be in the workplace over the period of the apprenticeship. with an assessor or coach through a combination of assessing, coaching, training and mentoring
The minimum duration on the apprenticeship is 12 months, with an additional 3 months for an externally assessed end point assessment
A total of 15 months plus functional skills if required
Prior learning and experience will also be taken into consideration
Further information on the standard can be viewed here - https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1Training Outcome:
Upon successful completion of the apprenticeship, the post holder will be sufficiently experienced and have gained a wide range of transferable skills, to seek employment in many administrative roles
Experience of local government will be particularly attractive to prospective employers, opening up a range of opportunities including those in other local authorities (Councils) or education authorities (Schools/colleges)
A career as a Town Clerk could be achieved with additional study/qualification
A basic understanding of office procedures, as well as enhanced communication, organisational and diplomacy skills, will provide a great foundation for a more industry-specific career, such as in legal or medical administration
The apprenticeship will provide experience with Event Management and Customer Support which could lead to opportunities in the events industry
Employer Description:Harwich Town Council is a parish council, within the first tier of local government. Working with, but independently of, the district and county councils, Harwich Town Council assists in the delivery/retention of services to some 18000 residents across the 5 wards of Harwich and Dovercourt.
The Council has 16 councillors (inc Town Mayor), 3 permanent staff members and 3 seasonal Leisure Attendants; and has a precept of £208k in 2020/21.
The Council owns the Grade I Listed Guildhall in Harwich, where the offices are located, and also owns properties to the rear of the former Magistrates Court in Main Road, leased to local community groups. The Council also operates 6 allotment sites and manages the seafront Putting Greens and Skateboard Park, in Wick Lane. The Guildhall is home to the town’s archives, which date back many hundreds of years, and are well looked-after by our 2 experienced Honorary Archivists.Working Hours :To be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Assistant Window & Door FitterFrome, Somerset Competitive rates + van if required + free on-site parkingPermaframe Home Improvements are a leading installer of conservatories, orangeries, double glazing, living spaces, and doors throughout Frome and the surrounding areas. To support our continued business growth, we are looking for motivated Assistant Window & Door Fitters to join our friendly and professional installation team.This is a fantastic opportunity to develop practical skills, receive full training, and progress within a highly respected company that takes pride in quality workmanship and excellent customer service.Responsibilities
Support senior fitters with the installation of windows, doors, and associated productsPrepare tools and materials, ensuring the work area is kept safe and tidyAssist the fitting team in completing projects efficiently and to specificationFollow company guidelines and health & safety requirements at all timesInteract professionally with customers to represent the company positively
Requirements
Previous experience in a trade or hands-on role is helpful but not essential (training provided)A valid driving licence is desirableStrong practical ability with a willingness to learnGood teamwork and communication skillsReliable, punctual, and motivated to build a career in the industry
What We Offer
Competitive rates of payVan provided if requiredFull training and ongoing support to help you develop your skillsFree on-site parkingCareer development opportunities within a growing company
Join our skilled team and start your journey towards becoming a fully qualified fitter with Permaframe – a business recognised for quality and customer care.How to ApplyInterested in this Assistant Window & Door Fitter role? Please submit your latest CV. INDHS ....Read more...
You will work alongside a senior engineer and travel nationwide, to install cables for EPOS systems and other security systems at sports and social clubs.
Work to include:
IP door entry and CCTV
Networking
AV systems
General electrical installations
Training:
You will work towards an Advanced Level Network Cable Installer Apprenticeship delivered by VQ Solutions
You will have a dedicated VQ Mentor, and will also be supported internally by your manager
During this apprenticeship, you will develop a portfolio, attend training courses, and have monthly reviews
All apprenticeship work will be completed during working hours
Training Outcome:The majority of our apprentices are offered full-time employment upon successful completion of their apprenticeship.Employer Description:Club Control is one of the largest providers of custom management products and software solutions to the social club sector in the UK. Our customer base is national and we have offices located in Chester and London. We have a combined industry experience of over 50 years and really know how clubs work and how they operate. Drawing on this knowledge we design our products specially for clubs so they make YOUR job easier, faster and more accurate and in turn make your club more efficient, more secure and MORE PROFITABLE. We believe in service and are proud of the back up support we provide our customers. Our dedicated service line and advisors are available between the hours of 09:00 and 23:30 365 days a year. We also have state of the art custom remote support meaning we can train, diagnose, and fix instantly over the internet, ensuring you receive seamless support.Working Hours :Monday to Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Good time management,Eager to learn,Ability to prioritise....Read more...
Coordinate daily lessons and duty cover using Bromcom, ensuring smooth operation during staff absences and clear communication with all stakeholders
Manage the Academy’s admissions processes for Year 6 and in-year applicants, liaising with Lambeth, parents, and staff to ensure a positive and efficient experience
Plan and coordinate key Academy events such as Open Evenings, Prize Giving, Progress Afternoons, and Staff Conferences, ensuring they run smoothly and uphold the school’s high standards
Oversee Academy communications, including maintaining the website, producing staff bulletins, and ensuring timely and effective messaging to parents, staff, and partners
Provide high-level administrative support to the Principal and SLT, including visitor management, meeting preparation, report production, and confidential correspondence
Work collaboratively with the wider administration team to enhance processes, share best practice, and maintain excellent standards of professionalism and customer care
Support day-to-day administrative operations such as reprographics, room bookings, and general office duties, ensuring the Academy runs efficiently
Training:
You will work towards your Level 3 Business Administrator qualification across a total duration of 16 months!
Training provider: LMP Group: https://lmp-group.co.uk/
All online/remote learning, no classroom or college day release
An allocated tutor will support you throughout the apprenticeship!
Training Outcome:Future opportunities for progression.Employer Description:Oasis Academy South Bank is an Outstanding secondary school and Sixth Form in Lambeth, dedicated to helping every student “Climb the STAIRS to Greatness.” We provide a supportive, inclusive, and high-achieving environment built on our core values of Scholarship, Transformation, Aspiration, Inclusion, Resilience, and Social Responsibility. Our passionate staff work together to ensure every young person achieves academic success and personal growth.Working Hours :Monday to Friday, 8:00am to 4:00pm, 37.5 hours per week, Term-time only.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Field Service Engineer – Automotive Equipment
Typical Earnings: Around £37,000 (base + bonus) – with the potential to earn more!
Benefits:
Company van (fully equipped)
Pension & healthcare
Tax-free lunch allowance – worth around £1,160 per year
Monday to Friday – no weekends
Premium product training and ongoing support
Location: Field-based – Southern UK Ideal areas include Milton Keynes, Luton, Oxford, Banbury, Cheltenham, Gloucester, Reading, Swindon, High Wycombe, Slough, Newbury, Bath, Bristol, Chelmsford, Basildon, Colchester, Ashford, Maidstone, Tonbridge.
Why this role could be perfect for you:
Work with premium automotive equipment while building on your existing mechanical, electrical, or hydraulic skills.
Join a market-leading company with a stable client base and long-term career opportunities.
Enjoy work–life balance: Monday to Friday, no weekend work.
Receive top-class training and support, helping you confidently transition into the automotive sector.
This role is ideal for a field-based Service Engineer who is comfortable working independently, enjoys problem-solving on site, and wants a role that offers variety, challenge, and growth.
The Role:
Service, calibrate, and maintain equipment across Southern England.
Install new equipment and provide start-up training to customers.
Support the Technical Sales team with product demonstrations.
Complete necessary administration and update the CRM system.
Identify opportunities to grow service, training, and repair business at customer sites.
Who We’re Looking For:
Strong mechanical, electrical, and/or hydraulic engineering skills.
Proven experience as a service engineer (field-based preferred, but not essential if you have transferable experience).
Health & safety aware and customer-focused.
Full UK driving licence and ability to travel extensively within the region.
No automotive experience? No problem. We welcome candidates from other industries such as construction equipment, agricultural machinery, off-highway or industrial machinery, marine, commercial vehicle or capital equipment.
If you have field service experience and a desire to learn, we’ll provide the training you need to succeed.
Personal Attributes:
Self-motivated and organised.
Able to work independently and manage your own time.
Strong problem-solving skills and attention to detail.
A professional, customer-focused approach and pride in your work.
Apply in Confidence Send your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd. For a confidential chat, call Kayleigh directly on 07908 893621. Job Reference: 4288KBA – Field Service Engineer....Read more...
Field Service Engineer – Automotive Equipment
Typical Earnings: Around £37,000 (base + bonus) – with the potential to earn more!
Benefits:
Company van (fully equipped)
Pension & healthcare
Tax-free lunch allowance – worth around £1,160 per year
Monday to Friday – no weekends
Premium product training and ongoing support
Location: Field-based – Southern UK Ideal areas include Milton Keynes, Luton, Oxford, Banbury, Cheltenham, Gloucester, Reading, Swindon, High Wycombe, Slough, Newbury, Bath, Bristol, Chelmsford, Basildon, Colchester, Ashford, Maidstone, Tonbridge.
Why this role could be perfect for you:
Work with premium automotive equipment while building on your existing mechanical, electrical, or hydraulic skills.
Join a market-leading company with a stable client base and long-term career opportunities.
Enjoy work–life balance: Monday to Friday, no weekend work.
Receive top-class training and support, helping you confidently transition into the automotive sector.
This role is ideal for a field-based Service Engineer who is comfortable working independently, enjoys problem-solving on site, and wants a role that offers variety, challenge, and growth.
The Role:
Service, calibrate, and maintain equipment across Southern England.
Install new equipment and provide start-up training to customers.
Support the Technical Sales team with product demonstrations.
Complete necessary administration and update the CRM system.
Identify opportunities to grow service, training, and repair business at customer sites.
Who We’re Looking For:
Strong mechanical, electrical, and/or hydraulic engineering skills.
Proven experience as a service engineer (field-based preferred, but not essential if you have transferable experience).
Health & safety aware and customer-focused.
Full UK driving licence and ability to travel extensively within the region.
No automotive experience? No problem. We welcome candidates from other industries such as construction equipment, agricultural machinery, off-highway or industrial machinery, marine, commercial vehicle or capital equipment.
If you have field service experience and a desire to learn, we’ll provide the training you need to succeed.
Personal Attributes:
Self-motivated and organised.
Able to work independently and manage your own time.
Strong problem-solving skills and attention to detail.
A professional, customer-focused approach and pride in your work.
Apply in Confidence Send your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd. For a confidential chat, call Kayleigh directly on 07908 893621. Job Reference: 4288KBA – Field Service Engineer....Read more...
Key Responsibilities
Act as the primary point of contact for customers regarding freight forwarding services
Handle customer inquiries, provide quotes, and manage bookings for air, ocean, and road shipments
Track and monitor shipments proactively, providing customers with timely updates
Coordinate with operations, warehouse, and carriers to ensure on-time delivery
Manage documentation requirements (e.g., bills of lading, commercial invoices, packing lists, customs documents)
Investigate and resolve service issues, claims, or billing disputes professionally
Support credit requests and assist with invoice clarifications
Build strong customer relationships and maintain high service standards
Ensure compliance with international trade regulations and company policies
Escalate issues to management as needed while ensuring effective resolution
Training Outcome:
Successfull completion of the apprenticeship could lead to a permanent post
Employer Description:A family run business specialising in International and Domestic Road, Air and Sea freight.Working Hours :Monday- Friday 09.00am- 17.00pm
Working Hours 37.5 hours per weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Work Ethic....Read more...
Source, research and qualify sales leads from a variety of channels
Build and maintain strong customer relationships, converting enquiries into revenue
Coordinate closely with field-based sales teams to ensure smooth communication and resolve customer challenges
Provide regular sales reports including customer contact activity, enquiries, orders and revenue achieved
Manage the handover of new customers to field personnel once targets are met with potential to retain and grow long-term client accounts
Support business growth through customer visits, trade shows and industry events as the role develops
Training Outcome:Opportunity for a full-time position upon successful completion of the apprenticeship. Clear pathways for career progression, including potential to run a sales hub or move into field sales.Employer Description:Trailing Edge Technologies is a specialist electronics company that helps businesses find solutions when electronic parts become hard to get or go out of production. They work closely with partners like Flip Electronics to keep supply chains running smoothly and reduce risks for customers across Europe, the Middle East and Africa. It’s a small, friendly team who value collaboration and honesty. The company has an exciting, professional culture where everyone is supported, success is shared and new ideas are encouraged.Working Hours :Core working hours will be 37.5 hours per week, Monday to Friday, 9 AM to 5 PM, including one hour for paid lunch.Skills: Communication skills,Team working,Hardworking and eager to learn,Punctual and reliable....Read more...
Zest Optical are proud to be working in partnership with an outstanding practice in Milton Keynes.
The team is looking for a friendly, professional Optical Assistant to join the team, supporting the delivery of high-quality eye and hearing care in a modern, patient-focused environment.
Alongside a competitive salary and monthly bonuses, you’ll also enjoy an impressive 35 days holiday, giving you plenty of time to rest and recharge.
The Opportunity
A reputation for providing an exceptional customer journey — from eye tests to eyewear and hearing care — all under one roof.
You’ll be joining a business that truly invests in people and technology, giving you the tools and support to offer the best service possible while developing your own skills and career.
Key Responsibilities
Deliver an outstanding, personalised experience to every customer
Support the Optometrists and Audiologists in providing seamless patient care
Assist with frame styling, lens advice, and product recommendations
Handle customer enquiries, appointments, and administrative tasks with confidence
Help maintain the high presentation standards and welcoming environment the store is known for
About You
Previous experience as an Optical Assistant
Passionate about patient care and building genuine relationships
Confident, adaptable and keen to develop further within a growing brand
A positive attitude and strong attention to detail
Why Join?
Be part of an international success story continuing its UK expansion
Enjoy a modern working environment with the latest technology
Full-time role, working 9:30am – 6pm
Competitive salary up to £27,000 plus monthly bonus of up to £400
35 days holiday in total
Ongoing training and development with clear opportunities for growth
Work within a supportive, people-first team culture
To apply for this role, please submit your CV using the apply link or contact us via WhatsApp for more information.....Read more...
Order receipt, processing and fulfilment. Communication with customers
System administration for customer orders
Transport planning / co-ordination with 3rd party transport suppliers
Liaison with production sites and suppliers to align with customer requirements
Purchasing of services and products
Inventory control and management
Checking 3rd party invoices
Any further supply chain tasks to support the business
Training:
Supply Chain Practitioner (fast-moving consumer goods (FMCG))Level 3 (A level) Apprenticeship Standard
Training Outcome:
Long term options for career development and progression may exist within our Supply Chain, Production Management and Shipping functions
Employer Description:S&B Herba Foods Ltd source and import rice and grains (and other raw materials) from across the globe to produce a wide range of ingredients to the specification of UK manufacturers and wholesalers. Our core purpose is to “Feed the nation and be a place where everyone can reach their full potential”.
We have just been awarded the Investors In People standard and are embarking on a new era to attain Silver with our ultimate goal Platinum. In order to do this, we need people that are willing to drive our Goals and Ambitions and continually improve and develop themselves as individuals, with our full support.
We are looking to build on our Team of great people by employing individuals that are aligned to our Company Values of; Hungry (driven and ambitious); Can Do attitude (resilient, solution focused); Proactive (forward thinking, strategic) and We Before I (caring for their colleagues/team; collaborative).
We have been trading for over 100 years and have a great heritage. Come and join us – it’s a great place to work!
Some level of training may be required at our Orpington Office up to the end of 2025.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,MS Office, Excel and Outlook,Driving License Beneficial....Read more...
Provide first-line technical support to internal users via phone, email, and in person
Assist in diagnosing and resolving hardware, software, and network issues
Set up, configure, and maintain IT equipment such as laptops, desktops, printers, and mobile devices
Support users with basic IT tasks such as password resets, software installations, and user account management
Document technical issues and resolutions accurately using our ticketing system
Help maintain inventory records for IT equipment and software licenses
Follow company IT policies, data protection, and cybersecurity best practices
Support the IT team with ongoing projects and system upgrades
Adhering to the systems and processes as stipulated by the Company
Responding to customers’ requests and enquiries through Company approved communication and collaboration systems
Working on Service & Project Ticket resolution activities to service level agreements while providing exemplary levels of customer service
Reviewing appropriate operational procedures, documentation, and management guides with a view on business improvement and operational efficiency
Tracking latest IT security innovations and keep abreast of latest cyber security technologies
May participate in the implementation of approved technical solutions
To keep abreast of technical developments of operational & technical importance to the business and customers
Provide technical support and assistance to end-users regarding Microsoft 365 and Azure
Provide technical support and assistance to end-users regarding Windows Server, Windows 10/11 Client and Mac OSes, hardware, and network-related issues
Troubleshoot and resolve technical problems in a timely manner
Install, configure, and maintain computer systems and software
Respond to help desk tickets and provide remote support to users
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:Microsoft has recognised us as one of its partner advisors and we often share our views on product development during round-tables with them. With 20+ years under our belt, we usually know what we’re talking about!
Based in South of Manchester, our team works remotely – connected, of course, by the latest tech! As a mix of commercially-minded techies, we help advise on the best approach to suit your individual business needs.Working Hours :Monday to Friday, 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Patience....Read more...
This is a learning role designed to develop technical knowledge, problem-solving skills, and an understanding of professional service delivery standards. Under supervision, the apprentice will help resolve incidents, assist with service requests, and escalate issues when required, while gaining experience in IT service management, information security (ISO 27001), and quality management (ISO 9001).
Duties and key responsibilities:
Incident and Request Management:
Act as the first point of contact for staff requiring IT support (with guidance and supervision)
Log, categorise, and prioritise incidents and requests in the service management system
Learn how to diagnose and resolve common IT issues within agreed timescales
Escalate more complex issues to second-line support following established processes
Customer Service:
Provide polite, helpful, and professional support to all users
Keep staff informed of the progress of their requests
Learn to explain technical issues in simple, clear terms for nontechnical users
ISO 27001 Responsibilities:
Follow company information security policies and procedures
Handle data and information responsibly, maintaining confidentiality and security
Report any suspected security risks or incidents to the appropriate team member
ISO 9001 (Quality Management) Responsibilities
Work in line with company quality standards and processes
Ensure accurate logging and documentation of tickets
Suggest improvements to processes as knowledge and confidence grow
Documentation and Knowledge Sharing:
Help maintain up-to-date documentation of incidents and solutions
Contribute to the service desk knowledge base by recording solutions under supervision
Team Collaboration:
Work closely with colleagues to share learning and support team goals
Take part in team meetings and training sessions to develop skills and knowledge
Other Duties:
Carry out other tasks as requested by the Service Desk Supervisor to support the team and organisation
Training Outcome:
Service Desk Analyst role would be the next role after an apprenticeship
Then from this role 2nd Line, Platform Support etc if vacancies were available and the candidate wanted this progression
We also have a development team, etc so there are routes, if available, other than IT within the business
Employer Description:Putting the patient at the heart of everything, we build software that solves your everyday problems, integrates into your workflows, and empowers your business.
Rather than individual products, we have designed an entire healthcare technology ecosystem. This comprehensive suite of interoperable applications covers every aspect of your operation. As a modular system, you get to build it to suit you, and as you scale, so do our systems and your choices.Working Hours :Monday - Friday, 08:30 - 17:00Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Troubleshooting skills,Can do attitude,Willingness to learn,Punctual,Approachable,Keen to learn,Want to ask questions....Read more...
Respond to customer queries via phone and email (we handle an average of 250+ calls per day)
Accurately log IT-related issues into our help desk ticketing system (full training provided)
Perform general administrative tasks to support the wider team
Provide a professional and efficient service in every client interaction
Training Outcome:
Following successful completion of apprenticeship the idea is to move the individual into a 1st Line helpdesk role. within the company
Employer Description:Founded in 1992 Arc Systems are a fast growing and dynamic company providing IT support services. We specialise in IT Support, Cloud and security services. Based in Basildon, Essex, Arc Systems are a highly motivated organisation operating within a relaxed and friendly environment.Working Hours :7.5 hour shifts between 8.00am - 6.00pm with 1 hour lunch break. Days to be confirmed.Skills: Attention to detail,Organisation skills,Quick learner,Positive & proactive attitude,Reliable and dependable,Strong sense of responsibility,Calm and composed,Ability to work under pressure,Time management skills....Read more...
Support the team to ensure that the office runs smoothly and efficiently
Answering and responding to general queries
Discussing policy renewals with existing customers
Handling of policy amendments, sales and claims
General admin tasks
Training:One day a week will be spent at Coastland College (Weymouth College Campus).Training Outcome:We encourage and support development and progressiom within our team and the opportunity to complete a funded Chartered Insurance Institute (CII) qualifications is a possibility.Employer Description:As a local agency of NFU Mutual, we deliver a first-class service and sell their product range across our region to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual is famous for.
Our agency is deeply rooted in the Sherborne & Beaminster communities. We are passionate about building strong connections, fostering a sense of belonging, and contributing positively to the local area. Our culture is built on collaboration, respect, and a shared commitment to supporting our clients and each other.
An exciting opportunity has now arisen within the Sherborne & Beaminster Agency.Working Hours :Monday to Friday, 08:45 - 17:00.
Tuesday will be a study day at Coastland College (Weymouth College Campus), 09:30 - 15:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
We are actively seeking a dedicated Office Administrator to join the dynamic team of a renowned furniture company based in Yate. With a commitment to delivering excellence in craftsmanship and customer service, they offer a diverse range of furniture products to enhance living and workspaces across the region.Administrator (based in Yate), Salary: £20-£25kIn this role, you will be instrumental in ensuring the seamless functioning of administrative operations. From managing office supplies to providing support to various departments, you will play a pivotal role in maintaining efficiency and productivity.Here's what you'll be doing:Handling office operations and procedures efficiently.Managing incoming calls and emails, redirecting inquiries appropriately.Maintaining accurate records, databases, and filing systems.Offering administrative support across different departments as needed.Coordinating meetings and appointments, managing schedules effectively.Providing exceptional customer service by addressing inquiries promptly.Here are the skills you'll need:Strong organizational and time management abilities.Attention to detail and accuracy in work.Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).Excellent communication skills, both verbal and written.Ability to multitask and prioritize tasks effectively.Previous experience in an administrative role is advantageous but not essential.Here are the benefits of this job:Competitive salary of £20-£25k DOEOpportunity to work in a dynamic and growing industry.Supportive and collaborative work environment.Potential for career advancement and skill development.Work Permissions: Candidates must have the right to work in the United Kingdom. Visa sponsorship is not available for this position.....Read more...
Reporting to the Financial Accountant, the role provides hands-on experience across core finance processes - from credit control and banking to purchase and sales ledger activities. This apprenticeship is designed to build a strong foundation of financial knowledge and practical skills, supporting the apprentice's longer-term career journey towards becoming a qualified Accountant.
Credit Control
Support with debtor management, including chasing outstanding payments professionally.
Accurately match and allocate customer receipts to invoices.
Maintain up-to-date records of customer accounts.
Banking & Cash Management
Assist with daily banking activities including payment production and receipting.
Perform daily cashbook updates and reconciliations.
Support the monitoring of cashflow and bank balances.
Purchase Ledger
Assist with processing supplier invoices, ensuring accurate coding and approvals.
Support preparation of supplier payment runs.
Maintain supplier records and help resolve invoice/payment queries.
Financial Administration
Maintain organised filing systems for finance documentation.
Assist with preparing documentation for internal and external audits.
Assist with the production of sales invoices for management services.
Provide general administrative support to the Finance team as required.
Learning and Development
Actively participate in the Finance Apprenticeship programme and on-the-job training.
Apply new knowledge and skills to practical finance tasks.
Demonstrate curiosity and initiative in developing an understanding of broader finance and accounting practices.
Training Outcome:This apprenticeship is the first step towards building a long-term career in finance. As you develop your skills and gain experience, there will be opportunities to progress within the Finance team, with support to continue studying towards higher-level qualifications (such as AAT, ACCA, or CIMA). Our aim is to help you grow into a fully qualified accountant, with a pathway to take on more responsibility and develop your career within the business.Employer Description:The Bspoke Group brings together a collection of multi-class niche and specialist MGA insurance businesses, backed by A rated insurers and combining a depth of product expertise and technical underwriting management that enables us to excel as a value generating virtual insurer.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Strong numerical skills,Confident with numbers,Accuracy,Clear written,Microsoft Word, Office & Excel,Time management skills,Able to work independently,Willingness to learn,Positive & proactive attitude,Curious,Eager to develop,Open to feedback,Reliable,Responsible,Collaborative skills,Resilient,Ambitious and motivated....Read more...
Answering the telephone in a timely manner adhering to “White Hall Customer Service” guidelines
Assisting with customer enquiries; passing the query onto the relevant salesperson
Taking accurate messages
Assisting with the process of customer orders (particularly around the delivery of product samples), providing accuracy and timely delivery
Maintain and update customer records and sales databases as required
Training:
Formal training is delivered at HWGTA, located in Hereford (HR4 9SX)
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote
Additional training for functional skills in English and maths will be undertaken if needed
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administration qualification
Training Outcome:
This is a brand-new role and has scope to grow within the organisation taking on projects (from start to finish) within sales and other business support functions
Employer Description:A well-established SME with over 20 years’ experience and a strong reputation in the supply of timeless and traditional, as well as stylish and contemporary flagstones and oak flooring. Client-base country wide.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Team working,Adaptability,Flexible....Read more...
Ensuring all sales contracts are processed accurately and in a timely manner.
Validating customer records.
Preparing customer quotations.
Pricing contracts.
Entering data into the database.
Working with the business analyst to ensure that reports are completed in a timely manner.
Provide general support and administration to the sales and business teams.
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:D-ENERGi is a trusted Ofgem registered Business Gas Supplier and Business Electricity Supplier. Incorporated in 2002, we have become one of the longest established and well respected UK independent business energy suppliers.
Our customer portfolio ranges from individual care homes to larger care home groups, as well as specialised sectors such as education, hospitality, manufacturing, and retail.
We help large, medium and small businesses by offering smart meters installations and reducing their overall business energy costs With our competitive pricing and bespoke business energy rates, we ensure you get the best business energy deals across the UK.Working Hours :Monday to Friday 08:30hrs to 17:00hrsSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
A Graduate Software Engineer is sought to join an innovative engineering team in Essex, contributing to the design, development, and validation of software solutions that support advanced electronics products.
The Graduate Software Engineer, Essex, will be expected to develop your understanding in the field, learning from peers and senior engineers in technical areas and industry best practices. This would include any basic engineering knowledge or processes used in production and the processes used by suppliers.
Responsibilities include:
Developing, testing, and debugging hardware-dependent software applications.
Maintaining and improving existing software applications.
Generating new ideas and applications to enhance customer experience.
Analysing and supporting customer issues.
Supporting production with software-related tasks.
Producing clear, concise, customer-oriented documentation.
Prioritising tasks effectively to meet deadlines.
The Graduate Software Engineer, Essex, will have the following key skills:
Degree in Software or Electronics Engineering (or equivalent).
Knowledge of C / C++ programming on Windows and Linux platforms.
Experience using IDEs such as Visual Studio or Eclipse.
Understanding of Object-Oriented Programming principles.
Strong problem-solving, logical thinking, and communication skills.
APPLY NOW – Graduate Software Engineer job in Essex could be of interest. Send your CV to adighton@redlinegroup.Com or call Adam on 01582878821 / 07961158768.....Read more...
Sales Consultant Clearview Home Improvements Competitive Salary + Car Allowance OR Self Employed Options LeylandBenefits:25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Personal development programmes through courses and training | Free parkingAbout us:We are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we’re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service.Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If you’re passionate about making a difference and want to be part of a team that values your ideas and hard work, we’d love to hear from you.About the Role:As our Sales Consultant, you'll be the heartbeat of our mission, working closely with clients to bring their dream spaces to life. Your role is about blending creativity with practicality, transforming ideas, and creating sales. This role is perfect for those who have a passion for home design and sales, who can add a creative flair to create unique living spaces in the homes and lives of people.
Responsible for meeting with homeowners, providing support and help to create the homeowner’s dream homeBe pro-active and confident in offering different suggestions and options to suit the customer’s needs and aspirationsbuild effective relationships with all stakeholdersDisplay a genuine caring approach, which will support and help the customer to solve problems to fill the needs that their home currently lacks.Excellent product knowledge, as well as an understanding of the wide range of features and benefits, being able to relay these to the customers.
What we are looking for: Do you have a flair for creativity and design, a passion for sales, and a knack for engaging conversations? Clearview Home Improvements are calling you! We value diversity and innovation, and we believe that great ideas come from everywhere.Whether you have a background in Sales, design, architecture, digital arts, or even if you're freshly exploring your career path, your unique perspective is what we cherish. If you're driven, eager to learn, and ready to make a tangible impact on the value of people's living spaces, we're here to support your growth journey.How to Apply:Ready to create sales and shape the future of home living as our Sales Consultant? Please submit your latest CV. INDLS ....Read more...
Produces technical and scientific data and information to support the organisation’s activities and management decisions. This may be collecting and/or processing field data and evidence, or providing analysis as part of technical advice or documentation.
Maintains good customer focus to ensure effective relationship building, and to achieve a better understanding of the technical and scientific evidence of colleagues and customers.
Some roles prioritise and monitor the daily workloads of other team members.
May perform the role of project team member, applying project support skills, local knowledge or technical skills in the solution of problems or implementation of improvements.
Operates and maintains data and information systems effectively. Ensures records are stored accurately, are up to date and readily accessible to facilitate team activities.
May act as an initial point of contact for the team, communicating and filtering information to ensure technical and scientific advice and support are delivered accurately, efficiently and in a timely manner.
Some activities may involve the use of specialised equipment and or systems.
Training Outcome:Successful completion of the apprenticeship will lead to a permanent position within the Environment Agency. This opportunity reflects the Agency’s commitment to investing in emerging talent and fostering long-term career development. The candidate is expected to demonstrate dedication, adaptability, and a strong alignment with the Agency’s values throughout the apprenticeship, paving the way for a meaningful and impactful role in protecting and enhancing the environment.Employer Description:Acting to reduce the impacts of a changing climate on people and wildlife is at the heart of everything we do. We reduce the risks to people, properties and businesses from flooding and coastal erosion. We protect and improve the quality of water, making sure there is enough for people, businesses, agriculture and the environment. We look after land quality, promote sustainable land management and help protect and enhance wildlife habitats.Working Hours :Flexible working patterns including job share, home-based or hybrid working, and flexible working hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Initiative,Patience....Read more...
Job role:
Lead Generation Management
Communicate promptly with lead generation companies.
Maintain and update lead generation company spreadsheets.
Attend weekly Teams meetings with Dean and the different lead generation companies.
Survey & Job Progression Support
Meet weekly with Dean to review survey and job progressions.
Discuss with Dean or Brendan whether an RA is required and financially viable.
Identify and resolve missing or incomplete paperwork with customers (e.g., customer contracts, Flex documents, proof of ownership, solicitor paperwork, CFW paperwork, Ofgem documentation).
Track Flex documents (signed and unsigned) and follow up with customers and councils for sign-off.
Communicate with customers to arrange Economy 7 and import/export meter changes to enable project progression.
To check Flex paperwork and proof of ownership (e.g., mortgage statements or deeds) and send to Data Match or GP as required.
Book surveys as required.
Once the survey/RA is returned, liaise with Brendan to check compliance before submitting Flex.
Ensure jobs are compliant and ready for submission.
Update CRM and spreadsheets as the process moves forward.
Support and collaborate with the team to meet deadlines.
Investigate non-compliance issues (Trustmark, funders, and utility companies).
Send Broad Oka Flex and liaise with Stacy regarding audits and payment of Flex invoices (and ensure audits are submitted, so Stacy can invoice Broad Oka).
Answering the office phone and dealing with enquiries.
EPC Support
Support on EPCs; liaise with Brendan or Dean where necessary.
CFW / Agility Liaison
Attend weekly meetings with Agility regarding CFW.
Report back and discuss outcomes with Dean.
Note: This job role may change to suit the business needs.Training:All training will take place at the workplace via tutor-led monthly sessions.
This is a Business Administration Level 3 apprenticeship and on successful completion, taking approx. 15–18 months, the qualification will be gained.Training Outcome:Long-term career opportunities are available on successful completion of the apprenticeship.Employer Description:DK Hughes is a family company founded in Manchester and providing cost-cutting, energy-saving solutions to your home or business. DK Hughes is qualified by MCS, Gas Safe and Government Trustmark endorsed.Working Hours :Monday - Friday, between 8.30am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative....Read more...
Reselling Commercial Support
Vendor and Partnership Relationship Management
Asset Management
Customer Service
Project Support / Runbook Administration
Consultancy Admin Support
Budget Planning / Forecasting
Solution Investigation
Ensuring clients gain maximum value from our services
Training:
Level 3 Business Administration Apprenticeship Standard delivered by Chelmsford College
6-7 hours per week will be spent on "off-the-job training"
Training is provided both remotely and in the workplace
Details will be made available at a later date
Training Outcome:Potential for full-time employment.Employer Description:We are a global technology service provider that has seen rapid growth since 2020. We specialise in helping organisations digitally transform while reducing costs, and we pride ourselves on supporting our clients to reach their goals.
With over 50 employees, our company culture is something that we pride ourselves on: you will be part of a fantastic support system with people who want you to succeed and plenty of opportunities for personal growth both professionally and technically.Working Hours :8am-5pm or 9am-6pm, Monday – Friday.Skills: Communication skills,Attention to detail,Team working,Proactivity and adaptability,Interest in technology,Microsoft Office proficiency,Numerical skills....Read more...
Helping to maintain health & safety in the workplace. Learning all general warehouse duties, including picking and packing, housekeeping, and safety checks. Loading and unloading containers. Using the warehouse management system.
Passing and receiving information. Maintaining effective communication.
Training Outcome:We expect apprentices to join the warehouse team as full-time operatives.Employer Description:Midon Ltd is Passionate about Logistics. We have a track record of growth and
success. We are adding to our team to support that growth and develop our business.
We want to invest in and support young people as they enter the industry.Working Hours :Monday to Friday 0800hrs – 1600hrs (1-hour unpaid lunch break).Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
