Looking for a role where you can genuinely support people, solve problems, and enjoy a varied, fast-moving working day? Join a well-established organisation and become part of a friendly, supportive call centre team, where you’ll gain valuable office-based experience. In the Call Centre Advisor role, you will be:
Responding to customer enquiries through multiple communication channels including phone, email, Live Chat, and SMS Booking, amending, and managing customer appointments efficiently Making proactive outbound calls to optimise appointment schedules and promote relevant offers Accurately updating customer records and interactions within the CRM system Delivering a consistently professional, empathetic, and high-quality customer experience
To be successful in the Call Centre Advisor role you will need:
Previous experience in a customer service or call centre environment Confident IT skills, including Microsoft Word, Excel, and Outlook Ability to remain calm, professional, and solution-focused in busy or challenging situations Strong telephone manner, including handling sensitive or complaint-based calls Empathy and patience, particularly when supporting customers with communication difficulties Excellent attention to detail and a strong team-player mindset Flexibility to work a rotating shift pattern
This is a temporary position for approx. 3 month initially, offering full time hours on a 4-week rotating shift pattern, including 1 Saturday a month. You'll be based in modern, accessible offices in Llandudno, starting on an hourly rate of £12.21 per hour + benefits of weekly pay and holiday accrual.
If customer care truly matters to you, this could be the role you’ve been looking for. Please apply today.....Read more...
An office-based training scheme. You will not need to attend college campuses to complete this apprenticeship
The role of a customer service practitioner is to deliver high-quality products and services to the customers of their organisation
Your core responsibility will be to provide a high-quality service to customers, which will be delivered from the workplace, digitally, or through going out into the customer's own locality. These may be one-off or routine contacts and include dealing with orders, payments, offering advice, guidance and support, meet-and-greet, sales, fixing problems, after care, service recovery or gaining insight through measuring customer satisfaction. You will demonstrate excellent customer service skills and behaviours as well as product and/or service knowledge when delivering to your customers
You provide service in line with the organisation's customer service standards and strategy and within appropriate regulatory requirements
Your customer interactions may cover a wide range of situations and can include: face-to-face, telephone, post, email, text and social media
Training:
You will not need to attend college campuses to complete this apprenticeship
Training Outcome:
To progress within the business to a full-time position or to a higher level apprenticeship
Employer Description:NSDT is a voluntary organisation and registered charity managed by local people for local people. Originally set up in 1988 to provide housing regeneration in North Smethwick, our focus now includes economic and social regeneration where we aim to make a real and positive contribution to the lives of people in North Smethwick.Working Hours :Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The role of a Customer Experience Specialist Service Advisor Apprentice expert:
Understanding your customers and the business
Developing knowledge of relevant regulations and legislation
Using appropriate resources and technology to meet the needs of customers
Keeping up to date with the most recent product information
Resolving challenges
Understanding the extended customer journey
Understanding how to apply different skills and behaviours in various different situations
Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture
Apply knowledge and skills to find solutions to complex challenges
Analyse service levels and develop options for improvement
Training:Working towards a Level 3 Apprenticeship as a Customer Experience Specialist Service Advisor Apprentice you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations.
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme. Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Customer Support Executive
Front of House- Brand Representative
Customer Service expert leading to after sales, service advisor or parts advisor
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Handling customer accounts
Creating sales and purchase orders
Working closely with large buying groups and suppliers
Negotiating prices with clients and suppliers
Managing the entire order process and ensuring accurate order completion
Generating warehouse delivery notes/loading lists
General administrative support to the team
Training Outcome:
Full-time post following completion of the apprenticeship programme
Employer Description:We are an export and wholesale company based in Southall, West London. We have been trading for over 20 years and are passionate about FMCG. Our customer base spans over 65 countries, and we distribute and represent many top British and European food and beverage companies. We are looking for an Assistant Buyer Apprentice to join our team. Working in a busy environment, you will help manage a portfolio of accounts, maintain long-standing supplier relationships and develop new opportunities.Working Hours :Monday- Friday, 9.00am - 6.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Initiative,Non judgemental....Read more...
Listening attentively to customers: understanding their needs, showing empathy and inspiring trust
Keeping the customer at the heart of all that we do
Keeping up to date with all Sky products and campaigns so that you can effectively support our customers and promote new and existing products
Delivering the best service in the country in every interaction
Working towards targets across several business measures
Training:Customer Service Practitioner Level 2.Training Outcome:While there’s no fixed career pathway after completing the programme, it provides a strong foundation for a range of next steps. Most apprentices naturally progress into Sales Advisor roles.Employer Description:Sky Plc is a British-based pan-European satellite broadcasting, on-demand Internet streaming media, broadband and telephone services companyWorking Hours :Rotational shift patterns Monday to Friday that can vary between 8am - 8pm, with possible shifts over the weekend.Skills: Communication skills,Customer care skills,Passion to sell,Thrives with targets,Confident communicator,Resilience,Enthusiastic about Sky,Flexible....Read more...
Greet customers, take orders, and deliver food and drinks in a friendly and professional manner.
Support the team during busy service by clearing tables, resetting areas, and assisting where needed.
Handle customer queries and provide a high standard of customer service.
Follow food safety, hygiene, and health & safety procedures at all times.
Help with stock checks, restocking items, and keeping the restaurant clean and organised
Training Outcome:A full-time position will be appointed to the appropriate candidate. Employer Description:The Mill & Vine offers an exciting, seasonal dining experience focused on fresh, locally sourced ingredients. Our menu showcases East Yorkshire meats, fish, shellfish, and produce from our own kitchen garden, evolving throughout the year to highlight what’s at its best. Follow our social channels for updates on new dishes and seasonal creations.Working Hours :Minimum of 30 hours between 9am- 11pm Monday – Sunday Flexible shift pattern.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
As our new apprentice, your duties will be varied and interesting. You’ll receive on and off the job learning and development, and will gain an insight into the day to day operations of busy transport office.
You’ll provide support with transport operations, planning and coordination, compliance documents and customer and supplier communication. Duties will include but are not limited to:
Transport Operations Support:
Assisting with day-to-day transport administration
Supporting load scheduling and movement tracking
Liaising with drivers, subcontractors, and internal staff
Updating job records, load sheets, and movement logs
Planning & Coordination:
Assisting with route planning and basic feasibility checks
Supporting permit and escort coordination processes
Exposure to abnormal load requirements and constraints
Maintaining planning trackers and job status sheets
Compliance & Documentation:
Filing and maintaining transport and compliance records
Supporting permit applications and movement paperwork
Assisting with audit preparation and document control
Understanding operator licence, FORS, and DVSA requirements
Customer & Supplier Communication:
Drafting basic emails to clients and suppliers
Handling routine enquiries under supervision
Updating customers on movement status where appropriate
Developing professional communication standards
Training:All delivery for this apprenticeship will take place within your place of work. A dedicated Vocational Trainer will visit on average once every 4 weeks, to establish a personal learning and development plan, outlining a schedule of training activities and business objectives.
You will have a named workplace mentor, regular one-to-one checkins, clear task ownership and feedback, support with off-the-job training and coursework and exposure to wider business operations.Training Outcome:This apprenticeship programme provides a fantastic opportunity for apprentices to build a strong foundation of on and off-the-job learning. With strong growth ambitions, we offer an environment where your skills are valued, and your career can thrive. You’ll be working in a culture that encourages development, promotes wellbeing, and values teamwork.
After completion of this apprenticeship, we will support your progression to the role of Transport Administrator, Junior Planner and eventually Operations Coordinator.Employer Description:Westdijk Transport UK Ltd is part of the respected Westdijk Group, a family-run business with over 50 years of experience in exceptional and heavy transport across Europe, Scandinavia and the UK. Known for delivering complex and specialist transport solutions, the company works with customers to move abnormal and heavy loads safely, efficiently and on time. With modern equipment, expert planning and a strong reputation for reliability, Westdijk offers apprentices the opportunity to learn within a professional, supportive and fast-paced environment. Joining the team means becoming part of a company that values teamwork, innovation and practical experience while developing the next generation of transport and logistics professionals.Working Hours :Normal working hours are 08.30– 17.30 Monday to Friday, with a 30-minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Professional communication,Time management,Task prioritisation,Logistics commercial awareness,UK transport compliance....Read more...
The IT team supports all staff and volunteers working across multiple sites in southeast London. This includes our Sydenham and Orpington sites, our shops, and the ability for people to work remotely.
Our IT department includes the following functions:
An in-house IT helpdesk support team that provides telephone, virtual and deskside support for common IT issues (Account management and administration, IT hardware/software issues, printing, telephony, etc.)
This includes a 24/7 out-of-hours on-call service for clinicians/staff who require IT support outside of core office hours
Support for the core networking, server infrastructure, and associated design and maintenance
This is provided by a combination of external contractors and our in-house IT team
In-house Database administration which provides detailed analysis, reports and design changes to our Patient Record System (as well as to HR and other departmental database systems as necessary)
Development and implementation of Ad-Hoc Projects – such as IT Equipment rollouts, upgrades to IT infrastructure, and implementing new systems according to organisational need
This work is carried out by a combination of internal and external IT resources
Primary Job Purpose:
To provide excellent customer service to all those requiring IT support onsite and offsite (using provided remote IT support tools)
To record all requests for IT support on the IT helpdesk system, escalating any priority calls as required
To respond to and resolve first line IT support queries as per IT service desk SLA
Assist with setting up and maintaining computers, laptops, mobile devices, user accounts and AV devices
Support common software applications (e.g. Microsoft 365, email, collaboration tools)
Distribute and install print toners when required
Escalate more complex issues to senior IT staff or external providers
Other activities and IT related projects, including the logging of IT assets, following the joiners and leavers process, and assisting the IT team with software patching, desktop upgrades, IT equipment office moves and support the IT team with IT project work as required
Support staff with the use of IT and AV equipment
Learn and follow IT policies, data protection, and cybersecurity best practices
C1: Customer Focus:
Attend to and manage IT service desk phone calls, providing suitable responses and ensuring the creation of a helpdesk ticket for every call on the IT Helpdesk system
Address and resolve first-line IT support calls through email, telephone, and talking to the user
Provide desk-side support by visiting staff when necessary to resolve issues
Respond to faults, assistance requests, and change requirements
Ensure that the IT new starter, mover and leaver process is followed
Collaborate with other IT staff to assist in project work
C2: Self-Management and Problem Solving:
Identify and flag IT helpdesk calls which are impacting staff
Whenever possible, aid the IT team in tasks such as software patching, desktop upgrades, and other IT-related projects
Ensure that incoming and outgoing IT assets are properly labelled and recorded in the IT asset management system
C3: Working with Others:
Work with the IT team to help deliver projects, system builds and application installations
Provide temporary cover for the IT Support team in their absence
Provide first line support to staff who require assistance with Microsoft applications
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studyingInformation Communication Technician Level 3 apprenticeship standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining a Level 3 Information Communication qualification
Training Outcome:
Over 90% of our apprentices move on to permanent full-time employment in the tech industry
There are also opportunities to extend your training with a higher-level Apprenticeship Programme
Just IT have already helped over 1000 people start their tech and digital careers with an apprenticeship
Employer Description:A warm welcome to St Christopher'sWe are proud to offer world class palliative and end of life care to everyone who needs it, whenever or wherever that may be. We are also here for the people closest to you.
We passionately believe in the words of our founder, Dame Cicely Saunders, who said: “You matter because you are you and you matter until the last moment of your life.” That means we’ll listen to your story, adapt our treatments and advice to suit your particular needs, and we won’t stop until we can give you the best possible support.
The hospice itself is a friendly, vibrant place, and as unlike a traditional hospital as we can make it. But rest assured, our medical and nursing care is excellent and our clinical teams are highly professional and devoted to doing their best for you.
However, as we often say, we’re more than just a hospice. We are proud of our community programmes that offer practical, emotional and spiritual support to over 7,500 people in the local area, most of whom we will help to continue living at home. If you’re one of them, we are ready to help you too.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Area Sales Manager
I am recruiting now for an experienced Area Sales Manager / Business Development Manager / Field Sales Executive to drive growth within the UK automotive aftermarket sector.
This role is ideal for a commercially focused sales professional with experience selling into distributors, motor factors, or trade partners. The successful candidate will play a key role in expanding market presence, developing customer relationships, and identifying new opportunities to increase revenue.
Location – UK / Remote
Salary – Negotiable DOE - 25 days Hols (plus BH 32 total) – Pension – Car Allowance - Employee Assistance Program – Fully Remote Role
Key Responsibilities
Grow the company’s presence within the UK automotive aftermarket by developing new and existing customer relationships.
Identify and secure new business opportunities while expanding sales within existing accounts.
Build strong partnerships with distributors, motor factors, and trade customers.
Deliver product presentations and support customers with technical product information when required.
Monitor market trends and competitor activity to identify opportunities for growth.
Represent the business at trade events, exhibitions, and customer open days.
Manage sales activity effectively using CRM tools and follow up on leads to convert opportunities into sales.
Candidate Profile
We are looking for someone who can bring:
Experience in sales or account management within the automotive aftermarket or related sector.
A proven ability to develop customer relationships and grow sales.
Strong communication and relationship-building skills.
A proactive and self-motivated approach to managing a sales territory.
An interest in automotive parts, vehicle systems, or technical products.
To apply / register your interest:
Send your full up to date CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd – or call Rob on 07398 204832.
Please note: We cannot accept overseas applications for this role or offer sponsorship at this time.
JOB REF: 4331RC Area Sales Manager
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
Area Sales Manager
I am recruiting now for an experienced Area Sales Manager / Business Development Manager / Field Sales Executive to drive growth within the UK automotive aftermarket sector.
This role is ideal for a commercially focused sales professional with experience selling into distributors, motor factors, or trade partners. The successful candidate will play a key role in expanding market presence, developing customer relationships, and identifying new opportunities to increase revenue.
Location – UK / Remote
Salary – Negotiable DOE - 25 days Hols (plus BH 32 total) – Pension – Car Allowance - Employee Assistance Program – Fully Remote Role
Key Responsibilities
Grow the company’s presence within the UK automotive aftermarket by developing new and existing customer relationships.
Identify and secure new business opportunities while expanding sales within existing accounts.
Build strong partnerships with distributors, motor factors, and trade customers.
Deliver product presentations and support customers with technical product information when required.
Monitor market trends and competitor activity to identify opportunities for growth.
Represent the business at trade events, exhibitions, and customer open days.
Manage sales activity effectively using CRM tools and follow up on leads to convert opportunities into sales.
Candidate Profile
We are looking for someone who can bring:
Experience in sales or account management within the automotive aftermarket or related sector.
A proven ability to develop customer relationships and grow sales.
Strong communication and relationship-building skills.
A proactive and self-motivated approach to managing a sales territory.
An interest in automotive parts, vehicle systems, or technical products.
To apply / register your interest:
Send your full up to date CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd – or call Rob on 07398 204832.
Please note: We cannot accept overseas applications for this role or offer sponsorship at this time.
JOB REF: 4331RC Area Sales Manager
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
Area Sales Manager
I am recruiting now for an experienced Area Sales Manager / Business Development Manager / Field Sales Executive to drive growth within the UK automotive aftermarket sector.
This role is ideal for a commercially focused sales professional with experience selling into distributors, motor factors, or trade partners. The successful candidate will play a key role in expanding market presence, developing customer relationships, and identifying new opportunities to increase revenue.
Location – UK / Remote
Salary – Negotiable DOE - 25 days Hols (plus BH 32 total) – Pension – Car Allowance - Employee Assistance Program – Fully Remote Role
Key Responsibilities
Grow the company’s presence within the UK automotive aftermarket by developing new and existing customer relationships.
Identify and secure new business opportunities while expanding sales within existing accounts.
Build strong partnerships with distributors, motor factors, and trade customers.
Deliver product presentations and support customers with technical product information when required.
Monitor market trends and competitor activity to identify opportunities for growth.
Represent the business at trade events, exhibitions, and customer open days.
Manage sales activity effectively using CRM tools and follow up on leads to convert opportunities into sales.
Candidate Profile
We are looking for someone who can bring:
Experience in sales or account management within the automotive aftermarket or related sector.
A proven ability to develop customer relationships and grow sales.
Strong communication and relationship-building skills.
A proactive and self-motivated approach to managing a sales territory.
An interest in automotive parts, vehicle systems, or technical products.
To apply / register your interest:
Send your full up to date CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd – or call Rob on 07398 204832.
Please note: We cannot accept overseas applications for this role or offer sponsorship at this time.
JOB REF: 4331RC Area Sales Manager
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
To be an integral part of the Sales Coordination and Estimating Team.
To adhere to and develop with the aid of the Sales Office Manager, Business/Product Managers and Team Leaders agreed costing models geared to achieving the profitable sales growth of the business.
To be responsible for dealing with all day-to-day customer and Glenair external sales team requests for quotation, lead-times and technical enquiries.
To understand fully the Glenair business aims, products and services offered such that you are able to actively participate and contribute towards them.
To provide project management support to the Area Sales Engineers and Product Managers by participating in customer visits and business meetings as required.
It is envisaged that customer visit activity will principally be limited to UK project activity.
To be able to successfully negotiate profitable pricing levels with customers in order to secure future business. Assistance and guidance may be required from the Sales Office Manager or Team Leader.
As part of your induction training, you will be expected to become fully conversant with Glenair’s existing business systems typically for:
Enquiries
Quotations
Costing methods
Data entry
Order entry and processing
Contract Reviews
Ensure that all costings and estimate details are collated and presented with the highest possible accuracy to ensure that products are sold profitably
All costings, notes and relevant details to an enquiry are compiled, recorded and saved in an orderly number so that an interested party can use them for reference
Training:We host supporting workshops regularly throughout the apprenticeship, which you will attend in person at our designated training site/campus. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model. Training Outcome:Expected to become a qualified Area Sales Coordinator.Employer Description:Glenair UK Ltd is based in Mansfield, Nottinghamshire, and is a leading manufacturer of specialised electrical harnesses and connector systems used widely throughout the military, aerospace, telecommunications, marine and rail industries. Glenair invest in our apprenticeship programs to enable us to grow our very own talent in house.Working Hours :Monday to Friday, times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
As an Apprentice Support Worker, you will be part of our expert team supporting our clients who regularly spend time with us.
The role involves:
Engaging with the clients with activities
Helping with communication
Making sure that they enjoy spending their time with us
Training:
Adult Care Worker Level 2
Providing frontline care for vulnerable adults
City of Bristol College
Off site in its entirety
Training Outcome:
Those individuals who fulfil the apprenticeship requirements to a good standard will have the opportunity to apply for the community support worker role
Employer Description:Buildings based community support for adults with profound and multiple learning difficulties and/or complex needs.Working Hours :Monday - Friday. Shifts to be confirmed.Skills: Communication skills,Customer care skills,Logical,Team working....Read more...
Junior QA Assistant / Quality AssistantFull Time | Permanent | Day-Based (37.5 hrs)Ditcheat, Somerset (near Shepton Mallet & Wincanton)Competitive + Excellent Benefits | 30 Days Holiday (incl. BHs)We have an exciting opportunity for a Junior QA Assistant / Quality Assistant to join the Technical Department of a growing, award-winning, family-owned food manufacturer.Reporting to the Technical Manager, you will support all aspects of the Technical function, playing an active role in developing food technology expertise while strengthening food safety and quality standards across the business. This is an excellent opportunity to grow within a progressive food manufacturing environment.Key ResponsibilitiesMonitor production processes to ensure compliance with legal, industry, and customer standardsReview and maintain daily quality recordsConduct internal and hygiene audits and follow up on corrective actionsAssist with customer complaints, micro investigations, and non-conformancesSupport product development and continuous improvement initiativesAbout YouIdeally HACCP trainedIntermediate Food Safety in Manufacturing (desirable)Internal Audit training (desirable)Experience within cheese, dairy, or food manufacturing preferredStrong communication, organisation, and IT skillsKeen to develop within a technical/quality roleIdeal candidates may have previously been a: Food Graduate, Technical Assistant, QA / QC Assistant or Quality Assistant and the role is commutable from Shepton mallet, Yeovil, Wells, Wincanton, Bruton, Evercreech, Radstock, Frome, Paulton, TrowbridgeIf you are looking to build your career in food quality within a supportive and developing business, we would love to hear from you.....Read more...
Duties will include:
Speak with customers and provide excellent support
Answer incoming calls professionally
Process and manage customer orders
Handle and process invoices accurately
Learn about the company’s products and services
Assist with stock control and warehouse tasks
Use IT systems to update records and manage data
Support day-to-day administrative tasks
Develop strong communication and organisational skills
Training:Teaching and learning the skills, knowledge and behaviours within Business Administration.Training Outcome:This apprenticeship offers the opportunity to develop valuable skills in administration, customer service, and stock management, providing a strong foundation for future career growth within the business.Employer Description:Bywell Springs & Pressings Ltd, A Family Run Company With Many Years Of Experience In Manufacturing All Types Of Springs, Hose Armouring Products, Pressings And Wire Forms. Also We Have Machines To Wire Straighten And Cut Round Wire To Length. We Are Proud To Be A Uk Spring Manufacturing Company Where Our Aim Is Precision, Efficiency And Value For Money. We Supply A Vast Number Of Companies In The Uk Within The Hydraulic, Pneumatic, Construction And Medical Industries As Well As Exporting To A Number Of Companies Worldwide.Working Hours :Monday - Thursday, 8:00am - 4:30pm, Lunch: 12:00n - 12:30pm.Skills: Administrative skills,Attention to detail,Communication skills,Flexible,Initiative,IT skills,Organisation skills,Problem solving skills,Sales Skills,Team working....Read more...
The general administration duties within this role may include:
Receiving and managing phone calls with professionalism and efficiency
Sales administration and liaising with customers
Handling incoming and outgoing emails promptly and courteously
Organising and maintaining files to ensure smooth operations
Photocopying in a timely manner
Efficiently inputting data to support organisational needs
Any other general admin duties and ad-hoc duties as defined by management
Training Outcome:The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management. You will find people who started in administration working in all professional areas and at all levels. If you are good at IT and enjoy working with others, then a Business Apprenticeship could give your career a great start.Employer Description:Welcome to Total Pipeline Systems. We care about our customers and offer a first-class service when it comes to technical support, delivery and product quality.We are the plastic pipes company of choice for contractors, ground workers, civil engineers, plumbers and anyone who needs guaranteed quality piping.Working Hours :Monday to Friday between 8.30am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Key Responsibilities:
Assist with dispensing prescriptions under the supervision of the pharmacist
Receive and process prescriptions from patients and healthcare providers
Provide excellent customer service and respond to general enquiries
Support the management of pharmacy stock, including ordering, checking deliveries, and rotating stock
Maintain a clean, organised, and safe working environment
Follow pharmacy procedures, health and safety, and confidentiality guidelines
Work towards completing the Level 2 Pharmacy Services Assistant apprenticeship qualification
Training:Pharmacy Services Assistant Level 2.Training Outcome:After completing the Level 2 Pharmacy Services Assistant apprenticeship, individuals can progress to a Level 3 pharmacy qualification, gaining more responsibility in dispensing and patient support. With further training and registration with the General Pharmaceutical Council, they may become a pharmacy technician and pursue advanced roles within community pharmacies or the NHS.Employer Description:Walkers Pharmacy is a busy, independent community pharmacy located in Great Barr, Birmingham. The pharmacy provides a range of NHS and private services, including dispensing prescriptions, supplying over-the-counter medicines, and offering professional healthcare advice. Walkers Pharmacy is committed to delivering high-quality patient care and supporting the health and wellbeing of the local community.Working Hours :Open Monday to Friday, 9am - 6:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Initiative,Non judgemental,Patience....Read more...
Regional Trainer - Ophthalmic Lenses – South West England
Zest Optical is currently recruiting for a Regional Trainer to join a leading manufacturer of ophthalmic lenses. This is a fantastic opportunity to work in a field-based training role, supporting independent opticians across through a combination of in-practice training, digital delivery and content development. The successful candidate will be based in South West England (ideally Wiltshire/Dorset/East Somerset area).
The role will focus on delivering engaging product, sales and retail training programmes, helping customers maximise performance, improve patient outcomes and drive commercial success. You’ll work closely with both customers and internal teams, playing a key role in strengthening relationships and enhancing the overall customer experience.
The Role
Deliver in-practice training across independent optical stores throughout Southern England
Provide engaging product, dispensing and retail training to support business growth
Organise and host digital learning sessions including webinars and online training modules
Develop and implement new training initiatives to drive sales performance
Support the creation of training content including CET, technical product training and retail optimisation materials
Work closely with the sales team to support customer training needs and commercial objectives
Assist with ongoing projects alongside senior leadership
Requirements
Dispensing Optician qualification or managerial experience in practice
Previous experience within the optical industry, ideally with a training or coaching element
Strong communication skills with the ability to engage stakeholders at all levels
Well organised with the ability to manage your own schedule and travel across the region
Commercial awareness with the ability to analyse performance and identify opportunities
Salary & Benefits
Base salary up to £35,000
Company car plus additional benefits package
Monday to Friday working
If you’re looking to join an innovative organisation within the optical sector and play a key role in delivering impactful training that drives customer success and commercial performance, apply now for a confidential discussion.....Read more...
Responsibilities will vary but will include:
Supporting a busy reception/administration team in dealing with patients both face to face and over the phone
Booking patients in for routine appointments and handling general enquiries both direct to patients and over the phone as necessary
Liaising with GPs and other NHS partners
Administration tasks to include:
Scanning of documents
Photocopying notes and reports
Filing patients notes and marrying together new patient notes
General administration tasks as necessary
Other duties will involve computer-based tasks
Accurate record keeping is vital within the surgery so a good attention for detail ensuring all paperwork is completed to a high standard will be expected as will and understanding of tact and respect for all patients who visit the surgery.Training:
Full Customer Service Level 2 - Standard
On the job training to support role development
Employer will allocate dedicated training time for off the job training as required for the qualification
Off the job support for qualification requirements - learner will need to attend college for one full day per month and this will be supported by regular remote training and site visits
Functional Skills Support (maths, English) - if required
Training Outcome:Possibility of future employment/progression opportunities upon successful completion of level 2 qualification.Employer Description:St Neots Surgery are a well established and very busy medical practice based within the city area and the practice aim is to provide a high standard of medical care in a friendly, professional manner at all times. The practice regularly supports new apprenticeships and are keen to develop and progress candidates as far as possible.Working Hours :Monday 08.25 - 12.55 and 13.25 - 16.55
Tuesday 08.25 - 12.25
Wednesday 08.25 - 12.25
Thursday 08.25 - 12.55 and 13.25 - 16.55
Friday 08.25 - 12.55 and 14.00 - 18.30Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Analytical skills,Team working,Patience....Read more...
Our Workshop helps to support our Customers with Repairs, LOAN equipment, & Refurbished machines. It plays an important role in resolving complex faults and in supporting Production, Technical Support, and R&D, and is very much part of maintaining the quality of our customer service.
You will be involved in:
Resolving complex faults
Supporting production
Technical support
Research and Design
Testing and validation
Reworking medical equipment – repair and rebuild
Electrical safety testing
Pressure vessel testing
Thermometric and pressure testing using various meters.
We also have a growing Repair Exchange System, whereby some expensive parts/assemblies are reworked after becoming faulty, which not only, saves the business money, but significantly reduces waste, so a very green project.Training:Committed to a combination of hands on workshop training (4 days per week) and academic study in Shoreham (1 day per week / 2 days every 4th week: runs as college terms)Training Outcome:To become a fully trained and qualified technician with EschmannEmployer Description:At Eschmann, we are proud of our history and heritage. We were first established in 1830 and started life manufacturing elastic gum instruments in central London. After establishing the Eschmann brand in surgical instruments, we went on to use our experience to manufacture operating theatre tables, electrosurgery, surgical suction units and autoclaves.
Today, we are proud to manufacture autoclaves and surgical suction devices in Lancing, West Sussex, the same business park Eschmann was located in over 70 years ago.Working Hours :Monday to Thursday 7.30am to 4pm, Friday 7.30am to 1pm. Half hour lunch breaks.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Disciplined,Motivated....Read more...
Learn to debug code and investigate software bugs
Provide customer support for technical issues
Assist in bug identification and root cause analysis
Progress toward code bug fixing and development support activities
Gain exposure to software development lifecycle and coding practices
Training Outcome:Possible full-time role on completion of the apprenticeship.
Progression routes include:
Junior Developer
Software Developer
Senior Developer
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday 9am - 5.30pm (1 hour for lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Our client is a well-established local organisation in Poole, the business delivers specialist products and services to a diverse customer base across multiple sectors and relies on robust, modern IT systems to support its operations.
This is an excellent opportunity to join a stable company with a collaborative culture, strong internal support, and a commitment to continuous improvement. The successful candidate will become part of a small, professional IT team supporting users across the business.
You will act as a key point of contact for internal IT support, ensuring systems run smoothly and users receive timely assistance, the position is office based Monday to Friday paying up to £30,000pa DOE.
Duties for the Successful IT Support Technician
- Providing day-to-day technical support to staff
- Troubleshooting hardware, software, and connectivity issues
- Setting up new equipment and user accounts
- Maintaining systems through updates and preventative maintenance
- Supporting telephony and business applications
- Managing and resolving support tickets
- Assisting with IT projects, upgrades, and improvements
Skills and experience required for the successful IT Support Technician:
- Proven experience in an IT support or service desk role, or relevant IT qualifications
- Strong hands-on skills in diagnosing and repairing hardware issues
- Solid knowledge of Microsoft Windows desktop environments, Windows Server, and Microsoft Office
- Good understanding of basic networking principles (e.g. connectivity, IP, troubleshooting)
- Familiarity with business systems such as CRM, ERP, or IT service management platforms
- Highly organised with strong attention to detail and a logical mindset
Benefits for the Succesful IT Technician:
- Additional holidays for life events
- Holiday buy and sell scheme
- Maternity pay
- Free parking
- Free eye test
- Health and wellbeing scheme
If you are an experienced IT Support Technician looking for your next challenge, please apply with your CV and Yasmin will call you.....Read more...
Vehicle Technician Norwich
Salary: OTE £42,000 (depending on experience)
Hours: Mon-Fri 8:30am5:30pm, 1 in 3 Saturdays 8:30am1:00pm
We are looking for a fully qualified Vehicle Technician (NVQ Level 3 or equivalent) to join our friendly, professional team in Norwich.
Key Responsibilities:
- Servicing, maintenance, and repairs of customer vehicles
- Fault diagnostics and problem-solving
- Ensuring work is completed efficiently and to high standards
- Providing excellent customer service
Requirements:
- NVQ Level 3 or equivalent in Vehicle Maintenance & Repair
- Dealership or independent workshop experience preferred
- Strong diagnostic and technical skills
- Positive, team-focused attitude
Benefits:
- 31 days annual leave (including bank holidays)
- Pension scheme & life assurance
- Free RAC breakdown cover
- Employee discounts on vehicles, parts, and services
- Health and wellbeing support
- Cycle-to-work scheme
- Recruitment referral incentives
- Free refreshments and more
Join a supportive team where your skills are valued and your career can grow. Apply today! Or contact Rachael on 07885881841 / rachael.mortimer@holtautomotive.co.uk ....Read more...
Technical Account Manager – Commercial Vehicle Components
If you’re a technically minded commercial vehicle professional looking to step into a customer‑facing role, this could be the ideal next move. I’m supporting a global commercial vehicle components manufacturer as they recruit a Technical Account Manager to support their aftermarket distributors across the North of England and Scotland.
You don’t need previous sales experience, what matters is your technical understanding of commercial vehicle systems, your curiosity, and your ability to build rapport. Full training and ongoing support will be provided to help you develop the commercial side.
This is a hands‑on, field‑based role where you’ll use your technical knowledge to solve problems, support customers and represent a respected brand in the aftermarket.
What’s on offer
Salary: £36,000–£47,000 basic (DOE)
Benefits: Company bonus scheme, company car
Field‑based role covering Northern England, Scotland and Northern Ireland, including overnight stays
Ideal locations: Leeds, Bradford, York, Darlington, Middlesbrough, Penrith, Carlisle, Durham, Newcastle‑upon‑Tyne
The role
You’ll be trained and supported to:
Visit distributors, workshops and fleet customers to provide product support and technical guidance
Troubleshoot issues, support diagnostics and help customers get the best from the product range
Build strong relationships and become the trusted technical point of contact in your region
Support commercial discussions, pricing conversations and annual reviews
Share market insights including product trends and competitor activity
Work with the wider technical support network to escalate and resolve complex issues
Maintain CRM records and produce customer reports
Who this would suit
This role is ideal for someone with:
Technical knowledge of commercial vehicle systems, components or diagnostics
Experience in a workshop, technical support, parts, fleet maintenance or similar environment
A desire to develop commercially while staying close to the technical side
Strong communication skills and confidence engaging with customers
A proactive approach and willingness to learn
If you enjoy solving problems, helping people and being out in the field, this could be a brilliant step into a long‑term commercial career.
Register your interest
To learn more or register your interest, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call 07908 893621 for an introductory chat.
Job Reference: 4336KBA – Technical Account Manager – Commercial Vehicle Components
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates and will support any adjustments needed during the recruitment process.
Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.
Note we are not able to provide sponsorship for this role. ....Read more...
