Optical Business Development Executive – Location Flexible (UK)
Optical Business Development Executive opportunity. Zest Optical is working in partnership with a leading ophthalmic lens manufacturer to recruit an ambitious and commercially driven Business Development Executive. This is a field-based role focused on developing strong, long-term relationships with independent optical practices, with territory location flexible and aligned to the successful candidate.
You will represent the brand within your territory, driving sustainable growth in both value and volume, and increasing market share through a consultative, solutions-led approach.
The Role
Support and manage a portfolio of independent accounts, delivering against agreed sales volumes, values and product mix
Proactively identify and win new business through networking, lead generation and targeted prospecting
Build, maintain and develop a high-quality customer and prospect database
Deliver timely, professional responses to customer needs and support the rollout of sales initiatives
Develop and implement creative ideas, offers and promotions to drive territory performance
Consistently meet or exceed quarterly and annual sales targets
Follow up sales enquiries via telephone, email and face-to-face visits
Build trusted relationships through ongoing account support and tailored business solutions
Requirements
Qualified Dispensing Optician
Experience working within an independent opticians environment
Ambitious, driven and commercially aware
Strong communication skills, with confidence engaging stakeholders at all levels
Salary & Benefits
Base salary up to £38,000
Excellent bonus scheme rewarding performance
Company car and comprehensive benefits package
If you’re looking to make an impact in a high-growth role and represent a market-leading optical brand, apply now to avoid missing out.....Read more...
Answer telephone queries relating to all aspects of the business through Webex and ensure the details of the conversations are recorded correctly and relevant information is passed on to the necessary teams
Contacting absent classroom-based learners
Carry out full and thorough validation checks using validation checklists for all electronic forms submitted, checking internal systems for required evidence
Processing of all forms including starts and exits onto different systems and follow the agreed process of accepting and rejecting
Support with enrolments for adult skills and young learners where required at external sites
Contacting employers for required information
General admin duties
Communicate with delivery staff on submission errors and processes for submission of learner records, detailing action to be taken to correct submissions
Build a working relationship with delivery staff/subcontractors for the sectors that you support
Support with ad hoc data cleansing and batch error clearing when required
Any other task where required by line manager
Training:Full level 3 Business Admin Apprenticeship including maths and English Functional Skills at level 2.Training Outcome:Level 3 Customer Service Apprenticeship available as a next step.Employer Description:We are one of the largest providers of apprenticeships and work-based learning in the North West of England.
We're part of LTE Group, one of the largest social enterprises in the UK, and all our profit is re-invested to help those we work with.Working Hours :Monday to Friday 08:30 - 16:30Skills: Administrative skills,Attention to detail,Communication skills,Creative,Customer care skills,Initiative,IT skills,Logical,Non judgemental,Number skills,Organisation skills,Patience,Presentation skills....Read more...
Daily duties will include (but not be limited to):
Dealing with customer enquiries through telephone/email
Following up on enquiries made via the website
Deal with stock enquiries from other branch
Administrative tasks within the office
To efficiently undertake basic administration and clerical duties which may include:
To support the business in general administrative duties which enable us to manage our clients effectively
To locate orders within warehouse and prepare for dispatch
To support the team to maintain accurate, timely stock management database records
To answer/deal with queries, both face to face and via the telephone, take messages and pass them onto the relevant member of staff in an appropriate and timely manner
To meet and greet visitors as required
Provide support to fellow members of the team
Training:
You will study Level 3 Business Administrator Apprenticeship Standard. The training will be at Harlow College, Harlow, Essex, as well as on the job
This will include Personal Learning and Thinking Skills
The program is based on end point assessment
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0Training Outcome:
Ideally the apprentice will be offered a full-time permanent role within Nirro on completion of the apprenticeship
Employer Description:We are an independent Volkswagen and Audi group car specialist. We sell used car parts for Volkswagen and Audi group cars only.Working Hours :Monday - Friday, 8.30am - 5.30pm
It may be that you are asked to work some Saturdays, 8.30am - 1.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Enthusiasm/Motivation,Punctual....Read more...
A Typical Day in the Job:
Answering calls from customers and logging information on our system
Responding to and resolving IT support tickets
Troubleshooting and diagnosing technical issues for customers
Keeping accurate records of work completed in our ticketing system
Providing excellent levels of customer service via the telephone or by email
Working closely with experienced colleagues to learn best practices and improve technical skills
Full training and support will be provided by your workplace mentor and from the team at Achievement Training.Training:Training is primarily delivered in the workplace, with a minimum of 6 hours per week dedicated to off-the-job learning. An assessor will regularly visit to observe tasks and conduct professional discussions.Training Outcome:Upon successful completion, apprentices can progress to more advanced qualifications, including:
Advanced Apprenticeships at level 3
Higher Apprenticeships at level 4 or level 5
This progression pathway supports long-term career development and helps build a skilled, future-ready workforce.Employer Description:Delt exists to help our partners and clients do amazing things. Sounds simple? This is an exciting opportunity for the right person to work within our busy Payroll Team supporting our customers including NHS, Teachers, and Local Government and third sector organisations, paying circa 7500 as part of our Payroll Bureau. “WE HELP PEOPLE DO AMAZING THINGS.” Over 300 jobs, that would have otherwise left the region, are now supported through our services. We support more than 200 service areas across 300 locations.Working Hours :Monday to Friday, shift pattern between the hours of 7.30am - 6.00pm.
No evenings or weekends.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Analytical skills,Patience....Read more...
We are looking for an Internal Technical Sales Manager to drive our internal sales function and support customer growth.
Key Responsibilities
Manage incoming sales enquiries via web, phone, and trade shows
Advise customers on product selection and coordinate with engineering specialists
Prepare quotations and progress enquiries through the full sales cycle
Maintain CRM records and monitor open orders
Liaise with external sales teams, distributors, and internal departments
Support export licensing processes and attend trade shows as required
Key Skills
Technical engineering sales experience, ideally with electric motors
Strong phone-based selling and communication skills
Experience with CRM (Zoho preferred) and MRP, ERP systems
Good understanding of electric motor operation
Proficient in MS Office (Word, Excel, Outlook, PowerPoint, SharePoint)
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Supporting the Events team with the forward planning of event itineraries, including ticket allocations, entrances, accommodation, travel, and tour managers.• Being a key part of our ticketing administrative team in the run-up to key events.• Assisting with the set-up and checking of products in our reservation system and on the website.• Helping to prepare detailed information for tour managers and suppliers, including day-by-day itineraries, transfer information, and customer booking details.• Supporting with the preparation of accurate customer documentation.• Assisting with content creation, itinerary checking, including website and brochure copy checking.• Supporting the coordination of marketing materials for all events.• Be an active participant in the operation of our events (this may include some weekend and evening work).• Put packs together for Tour Managers and customers in advance of the departure date.• Regularly review customer Net Promoter Score data and complaint ratio of Events products, always with a view to improving the experience our customers enjoy.• Completing regular competitor analysis tasks.• Provide administrative support to the Service Delivery team during quieter winter periods.• Be prepared to talk to customers via various means; before, during and after the operation of our Events.• Provide support for our other product areas as the wider business requires.
Training Outcome:Development and commitment to supporting the apprentice become the best version of themself.
Potential opportunity to progress to permanent position.Employer Description:Our aim is to enrich lives and well-being through travel. That is our purpose. Our ‘why’. It is ambitious and bold, but through the commitment of our brilliant people, we’re doing more each day to create and deliver incredible wish-list holidays. The types of holidays that people have always dreamt of experiencing. We bring those dreams to life and are the trusted friends of our loyal customers. We strive to grow. To challenge ourselves in new ways. Embracing different points of view and realising our potential. Working Hours :Monday to Friday 9.00am to 5.00pm. The role is full time hybrid with a minimum of 2 days per week in the office.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Interest in travel industry....Read more...
Huddle organises the bills for tenants in shared accommodation. We send energy bills each month to customers. This role is to support this monthly billing process
You will work with the customer service team to resolve invoice requests and disputes in a timely manner. You will report to the current billing manager
Key responsibilities:
Checking the monthly invoices
Looking for anomalies in billing and resolving them before bill run is executed
Reconcile the bill run month to month
Updating data in the billing system
Working directly with the energy supplier resolving issues with meter reads and meters
We’re looking for a diligent team member who’ll ensure continuity of customer bills, proactively resolving issues.
Ideal skills:
At least 1 year of relevant work experience preferred and/or a recent graduate, Upper Second or first
Accurate, efficient and organised with the ability to prioritise tasks as needed
Good attention to detail
Experience of office software preferred
Professional, confident and diplomatic when liaising with others
Training:
This role is supported by a Business Administration Level 3 apprenticeship standard qualification, delivered by the apprenticeship college
This training will be delivered via live virtual sessions twice monthly using IT specific sessions, workshops and theatre-based learning to deliver the standard. Ongoing skills coach support will also be provided
Training Outcome:
Upon completion of the apprenticeship you will have an opportunity to continue in the organisations as a permanent member of staff
Employer Description:Huddle is a utilities company based in Leeds and London delivering household bills in an easy to manage package saving you both time and money. Huddle takes all of the stress out of organising your bills and gives you one simple payment with no hidden surprises, no hassle and no fuss. We offer great value, friendly customer service and - perhaps most importantly - financial security.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
This is a hands-on multi-functional role and a fantastic opportunity for someone looking to start a career in business administration or customer service within a fast-paced and fun working environment.
As part of this apprenticeship, you’ll play a key role in supporting day-to-day operations and ensuring smooth coordination across departments.
You will gain hands-on experience across several departments working in warranty, finance and sales administration while also supporting our customer service team.
Duties will include:
Basic finance & accounts admin
Customer liaison / service desk
Outgoing and incoming calls
IT skills, including Microsoft Office software such as Outlook, Excel and Word
Invoicing, warranty administration & investigation
Sales admin completion
General administration
This is a strong start to a successful career in either operations or business support within a dealership environment and a chance to gain a good overview of the business as a whole.Training:What training will the apprentice take and what qualification will the apprentice get at the end?
Business Administrator Level 3
Supporting and engaging with different parts of the organisation and interact with internal or external customers
City of Bristol College
Off site in its entirety
Training Outcome:
Potential opportunity of full-time role within the business at end of the apprenticeship
Employer Description:
South West Truck & Van is a leading IVECO and Renault franchised dealer group in the South West Region. We are a family run business established in 2018 our Avonmouth, Swindon and Gloucester dealerships offer New & Used vehicle sales and aftersales services for our customers.
As a franchised dealer we also provide a national support network with the full back up of Iveco Assistance Non-Stop and Renault 24/7.Working Hours :Shifts to be confirmed between the hours of 08:30 - 17:00 with a 30 min unpaid lunch break.Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Ability to work under pressure....Read more...
IT admin support. This includes setting up new learners on the system, creating accounts and trouble shooting laptops
Interacting with learners
Producing reports
Ad hoc marketing support
Supporting the recpetion team as and when required
Cilent interaction
Training:You will be completing your Level 3 Business Administration Apprenticeship with Next Level Training. Training Outcome:This apprenticeship can lead to a career within administration or IT support. Employer Description:With over 40 years of experience and Ofsted-rated GOOD training, we deliver high-quality, hands-on learning that reflects real salon lifeWorking Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills....Read more...
Purpose
The Control Centre Operator will be responsible for receiving and responding to a range of calls including emergency and priority calls from vulnerable or elderly callers. Managing a range of support services to employees and customers.
Duties and Responsibilities
To deliver services to customers across a range of services including making outbound and receiving inbound welfare calls vulnerable or elderly customers.
To understand, support and advise a wide range of customers who will be making enquiries concerning services through multiple channels of access.
To work with colleagues within the Control Centre and other service areas to ensure the highest levels of call resolution and customer satisfaction.
To deal with sensitive and emergency situations effectively and efficiently liaising with other customers, care agencies are/or emergency services.
To receive and respond to issues reported to the contact centre including emergency and priority calls from vulnerable and elderly customers.
To listen patiently, to empathise with the customer’s situation and convey a genuine desire to help and support.
Communicate clearly, concisely and appropriately to a wide range of customer and colleagues.
To provide accurate, meaningful and consistent advice to customers, ensuring that they understand the action which will be taken.
To liaise with officers from a range of partner agencies including out of hours highways, noise pollution and emergency services.
Adhere to set guidelines for calls received out of hours for key stakeholders dealing with repairs and schemes.
Work with current and emerging technology to enhance customer contact services.
Work as part of the wider team ensuring continuous improvement responding to change in a positive manner.
Requirements
Must have Standard DBS.
Educated to GCSE standard or equivalent, five GSCE’s grade C and above. Two of these GCSE’s must include Mathematics and English.
Demonstrates the ability to work under pressure with confidence and initiative and be committed to the provision of a quality service for customers at all times.
Demonstrates the ability to communicate well in a manner appropriate to individual needs, by phone in person or in writing.
Proficient in use of technology, being comfortable in the use of I.T systems, programmes and apps.
Demonstrates the ability to work as part of a team, showing a willingness to assist others.
Show a personal commitment to the work of the service, taking ownership of tasks and seeking to meet set deadlines and targets.
Demonstrates a positive attitude to new challenges and a willingness to adapt quickly to change.
Special Circumstances
The ability to work unsocial hours including evenings, weekends and bank holidays.
The post holder will be required to work on rota basis with a rotating shift pattern across the 24/7 period. Please note that the service is 24/7 every day of the year including Bank Holidays and Public Holidays and will therefore be eligible for appropriate shift allowance and weekend/night enhancements.
....Read more...
Become a specialist in transport operations to meet customer expectations and regulatory and legal requirements
Be responsible for the delivery of effective and efficient transport routes for numerous drivers and vehicles
Play an active role in the safe operations of our transport network, ensuring our drivers, vehicles and routes meet the highest safety and compliance levels
Become responsible for route efficiency whilst achieving operational performance to meet business requirements
Be adaptable and resolve any transport-related issues quickly and effectively, ensuring suitable solutions are implemented
Become an ambassador for our “Customer First” culture, resolving any issues quickly and keeping your colleagues and customers informed, so they feel truly valued
Manage vehicle maintenance requirements
Extract data from various internal systems to generate reports
Build effective working relationships with third-party suppliers and customers
Manage multiple tasks and deadlines as part of a varied workday in a fast-paced operational environment
Training Outcome:We’ll also support your personal growth and development in line with your Sunbelt Rentals career aspirations. You will attend both in-house and supplier courses to expand your product knowledge and skills, and there are opportunities to progress to higher-level or more specialised qualifications in the future.Employer Description:Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.Working Hours :Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
You’ll be developing your administrative, communication and coordination skills across a wide range of tasks.
Here’s some of what you’ll be getting involved in:
Arranging and scheduling property repairs and compliance safety checks
Inputting accurate repair information into our systems — from raising jobs to updating variations and completing paperwork
Producing reports for the team
Preparing invoices and recording payments and expenditure
Carrying out diary management — keeping calendars up‑to‑date with training, sickness, holidays and meetings
Liaising with planners, operatives and team leaders to help keep daily schedules on track
Communicating with customers via text, email, letter and phone, keeping them informed at all times
Supporting improvements to processes, systems and team working practices
As you become more confident, you may take on additional responsibilities to help broaden your experience
Training:At Yorkshire Housing, we own and manage over 20,000 homes across the Yorkshire region. Providing our customers with a place they’re proud to call home is at the core of what we do. But our service doesn’t stop when the keys are in the door.
As we continue to develop new homes and our customer base expands, it’s more important than ever that we look towards our future talent and ensure we have the best people in place to provide excellent support to our customers. As a Business Administrator Apprentice, you’ll play a key role in making this happen. Training Outcome:At the end of your apprenticeship, we’ll strive to work together to support you into a progressive role.Employer Description:At Yorkshire Housing, we own and manage over 20,000 homes across the Yorkshire region. Providing our customers with a place they’re proud to call home is at the core of what we do. But our service doesn’t stop when the keys are in the door.
As we continue to develop new homes and our customer base expands, it’s more important than ever that we look towards our future talent and ensure we have the best people in place to provide excellent support to our customers. As our Business Administrator Apprentice you’ll play a key role in making this happen.Working Hours :Monday- Friday - 7 hours per day, start and finish times to be confirmed.Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Can manage own workload,A passion to learn and apply,Strong communication skills,Excellent teamwork skills....Read more...
Senior Service Operations Strategy Manager
Barnsley – Office Based
Up to £60,000
The Opportunity:
You will lead senior managers and team leads, driving efficiency, consistency and performance across service delivery. The role focuses on how services are delivered, ensuring the operational model is scalable, auditable and capable of supporting future growth.
The Role:
Lead and develop senior operational managers and team leads across multiple operational functions.
Provide strategic leadership to the Head of Operations and Call Operations Manager, setting clear expectations, priorities and performance objectives at a senior level.
Enable and support operational leaders to set objectives for their teams.
Act as a coordinating leader across operational functions, ensuring alignment, consistency and clarity of direction.
Strengthen the operational leadership layer to support future growth and increased service complexity.
Lead the identification and closure of significant process gaps.
Design, implement and embed robust, scalable operational processes and frameworks to improve efficiency, quality and consistency.
The Person:
Proven experience leading service operations, service desk or customer support functions in a service-led organisation.
Strong people leadership with experience building and developing high-performing teams.
Hands-on knowledge of customer support platforms (e.g. Zendesk, Freshdesk, Jira Service Management) would be desirable.
Demonstrable experience improving operational processes and efficiency.
Highly organised, with the ability to manage multiple priorities effectively.
Strong communication and stakeholder management skills.
Experience leading change and embedding continuous improvement.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
You may think that the park is all about working outside in ranger roles, but the importance of these supporting roles cannot be overlooked. The rangers interact directly with the public in the park – they guide walks, give talks and generally ensure the park is a good place to visit; but from our head office in Midhurst the support teams make sure the public know what we do, develop sustainable tourism across the park, make sure we pay our bills, pay our staff, plan future work programmes etc. It’s a real team effort – and a good training ground for anyone interested in nature and the environment.
Key Responsibilities:
Assist with the delivery of an excellent and responsive customer service
Assist in the delivery of administrative support across the organisation to include generic and specialist support to ensure the needs of the organisation are met
Assist in identifying issues and implementing solutions through the creation, maintenance and continuous improvement of processes and procedures
Other duties requested by the SDNPA in line with the grading of this post
Business Administrator – The course provider for this apprenticeship is Chichester College. The course delivery will be held in house, which means no classroom attendance will be required. Your work placements will be based primarily in Midhurst within the support services, HR, and other teams across the organisation. These placements will give you a broad overview and valuable experience of our work throughout the duration of the apprenticeship.Training Outcome:We hope that appointed candidates will be able to gain enjoyment from working within this unique environment.Employer Description:The South Downs National Park Authority (SDNPA) is responsible for keeping the South Downs a special place. The SDNPA is also the planning authority for the National Park. The Authority is a public body, funded by government, and run by a Board of 27 Members.Working Hours :Monday - Friday, 9am-5pm, although start and finishing times can be flexible.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Technical Consultant – Managed Services Provider
Location: Onsite in Wolverhampton Salary: between 45,000-50,000, depending on experience. Type: Permanent
A leading Managed Services Provider is seeking a versatile and ambitious Technical Consultant to join its growing team. This is a role for someone who enjoys variety, thrives in a fast‑paced environment, and is keen to play a key part in the expansion of a rapidly developing Managed Services and IT Services portfolio.
The position offers a blend of technical escalation, project delivery, and customer‑facing consultancy, providing a strong platform for long‑term progression as the business continues to scale.
Key responsibilities:
The Technical Consultant will operate as a senior technical resource within the MSP, supporting both internal teams and external customers. Responsibilities include:
Acting as a 2nd/3rd Line escalation point for complex technical incidents
Delivering on‑prem to cloud migration projects, with a focus on Microsoft 365 and Azure
Providing presales and technical advisory support to the sales team
Engaging directly with customers to understand requirements and shape effective solutions
Contributing to the development and enhancement of the MSP’s service offerings
This is a hands‑on, multi‑faceted role with exposure to a wide range of technologies and customer environments.
Required experience:
Strong background within an MSP or multi‑customer environment
Solid technical expertise across Microsoft 365, Azure, and traditional on‑prem infrastructure
Confident troubleshooting ability at a 2nd/3rd Line level
Experience delivering technical projects, ideally cloud migrations
Ability to support presales activity and communicate technical detail clearly
A proactive, consultative mindset and a genuine enthusiasm for technology
Office based – Wolverhampton.
Paying up to 50k, depending on experience.
Must be eligible to work in the UK.....Read more...
Serving food and beverages to customers in line with Aramark portioning and presentation standards
Preparing basic cold food items, including sandwiches and grab‑and‑go products
Operating the till and taking cashless payments
Restocking items and maintaining product displays
Cleaning back‑of‑house and front‑of‑house areas, including counters, equipment and public spaces
Supporting general kitchen duties such as clearing tables and assisting with customer service
Following food hygiene, health and safety and allergen procedures
Reporting any issues such as stock shortages, breakages, faults or customer feedback to your line manager
Completing required training and keeping accurate records as needed
Full training and support will be provided, and all staff are encouraged to be multi‑skilled and flexible.Training Outcome:While progression is not guaranteed, Aramark regularly develops team members who show commitment and strong performance. The apprenticeship will give you solid, transferable hospitality skills that can support future roles within Aramark or elsewhere in the industry.
Depending on business needs, there may be opportunities to progress into roles such as Hospitality Assistant, Catering Assistant, Team Leader or Supervisor. The Level 2 qualification also provides a natural pathway into further training such as the Hospitality Supervisor Level 3 apprenticeship or other specialist hospitality qualifications.Employer Description:At Aramark, we create memorable food experiences where people work, learn and play by channelling a collective passion for food and service.We’re a leading food service partner working with organisations across a range of market sectors in the UK. We know that great food is important to everybody and at Aramark our teams share a passion for hospitality, delivering great things for our people, partners and communities.Working Hours :Your working week will be Monday–Friday, 9:45am–2:15pm.Skills: Communication skills,Customer care skills,Team working....Read more...
Producing campaign insights and commentaries
Researching companies based on their location and collating the information which will then be used for our inhouse marketing campaigns
Emailing and calling prospective clients and tailoring their response
Developing your sales, marketing and customer service skills through ongoing training and support
Producing content for our company blog and newsletter while conducting industry research
Proactively contributing to team meetings & business knowledge share
Developing your sales, marketing and customer service skills through ongoing training and support
Excellent communicator with the ability to build strong relationships, be highly organised, have a passion for E-Commerce, be a team player and take pride in delivering results
Work collaboratively with colleagues across our team
Training:
Marketing Executive Level 4
Functional skills in English and maths (is required)
How training will be delivered is to be confirmed
Training Outcome:There is achievable and realistic opportunities to progress within the organisation once you have proven your commitment and work ethic.Employer Description:Kentures Ltd is a dynamic and forward-thinking technology company focused on two rapidly expanding sectors: EV charging infrastructure and wearable technology. With the global shift toward cleaner energy and smart living, we are strategically positioning ourselves to become one of the leading providers in both fields. Our move into the EV charging market comes at a crucial time, as the UK and Europe accelerate their transition to electric mobility. At the same time, we continue to innovate in wearable technology, delivering smart, user-friendly products designed for the modern lifestyle. Driven by a passion for innovation and a commitment to excellence, Kentures Ltd aims to seize the untapped opportunities in these high-growth markets and help shape the future of connected living.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative,Initiative....Read more...
Checking and responding to emails and internal requests
Processing and tracking customer orders
Creating order confirmations, invoices, and delivery paperwork
Liaising with couriers and suppliers regarding deliveries
Updating CRM systems and customer records
Supporting client enquiries and follow-ups
Assisting with organising training courses and events
Managing training bookings, confirmations, and attendance lists
Preparing training materials and certificates
Updating spreadsheets, reports, and internal documents
Supporting the sales and operations teams with admin tasks
Keeping records accurate and systems up to date
Training:The apprentice will receive on-the-job training at our workplace, supported by experienced team members and a dedicated line manager.
Off-the-job training will be provided by an approved apprenticeship training provider, delivered through a combination of online learning, virtual workshops, and assignments.
Training will take place for a minimum of 20% of the apprentice’s working time, in line with apprenticeship requirements.
The apprentice will have regular reviews with the training provider to monitor progress, skills development, and assessment preparation.
No regular travel is required for training; all off-the-job learning will be completed remotely unless otherwise agreed.Training Outcome:After completing the apprenticeship, the apprentice may progress into a permanent Business Support, Operations, or Training Coordinator role, with opportunities to develop further skills, take on increased responsibility, and grow within the company as the business expands.Employer Description:Skymedic UK Limited is a manufacturer and supplier within the aesthetics and regenerative medicine industry, providing high-quality products, professional training, and ongoing business support to clinics, doctors, and practitioners across the UK. Our focus is on education, compliance, and long-term partnerships.Working Hours :Monday - Friday, shift workSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
• Support customers and other staff members, considering the level of service delivery • Carry out start-up procedures as per client briefing and requirements • Take responsibility for the daily monitoring of the gate line operation, ensuring that you are positioned correctly and consistently manned according to roster requirements and timings • Ensure you are keeping time effectively and can evidence this • Control all gate lines to ensure revenue is controlled and all customers have a correct and valid ticket • Help customers obtain the correct ticket for their journey and make any necessary journey arrangements • Ensure that the gate line array works correctly by regularly checking• Question those who do not have a valid ticket by persuading them to buy the correct ticket. If they do not have the proper ticket or refuse, report this to the appropriate person (a conflict should not arise from this) • Ensuring that the gate line is operated to an exacting standard while on duty and that any issues/problems are dealt with • Assist with any station customer flow restrictions and/or evacuations in the event of a fatalityTraining:Initial training through company induction and role responsibilities prior to being on the front line.
Apprenticeship training will be conducted through monthly workshops with a designated tutor and ongoing support.Training Outcome:On completion of the Apprenticeship is opportunities are available within GTS.Employer Description:STM Group (UK) Ltd is an award-winning company that provides bespoke manpower service solutions. It specialises in delivering high-quality security, cleaning, and customer-focused services underpinned and supported by leading-edge technology.Working Hours :The shift patterns will be discussed ongoing.
06.00 to 12.30
• 06.00 to 10.00
• 06.00 to 14.00
• 21.00 to 01.00Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Initiative,Non judgemental,Patience....Read more...
You'll join our Customer Success team, who make sure our clients are happy, supported, and get value from working with us. The team focuses on retaining our existing client base and finding ways to capitalise on opportunities to grow these relationships by identifying new business opportunities. In simple terms, they build strong connections, give great service, and help clients love working with Experian.
Day-to-day, as a Customer Success Apprentice, you will:
Work towards your retention and renewal targets, making sure clients are happy and stay on track with their contracts.
Build and maintain strong relationships with customers through regular phone and email contact, understanding their goals and challenges.
Explain the value of our products clearly, helping customers understand how Experian’s Data Validation solutions support their needs.
Spot opportunities to upsell or cross-sell, using conversations with customers to identify where they might benefit from additional products or features.
Use Salesforce CRM daily to stay organised, manage your accounts, and keep accurate forecasts for the next three months.
Identify and manage potential renewal risks early, supporting customers who may need extra help and working to resolve any issues.
Collaborate with a wide range of colleagues across the business to deliver a great customer experience and support overall growth.
Share customer feedback internally, acting as the “voice of the customer” to help us continue improving our service.
Training:Alongside your role, you'll complete a Business-to-Business Sales Degree Apprenticeship with one of our partner universities, which takes 3 years and is delivered through blended learning. You will bring what you learn in the classroom straight into your role!Training Outcome:Our apprenticeships are permanent opportunities, and you'll take part in our 2-year structured Early Careers Development Programme, which is packed with workshops, short-courses and online material designed to help kick-start your career. Employer Description:Experian has been named one of the 2025 World’s Best Workplaces™ by Fortune and Great Place to Work® for the second year in a row. We are a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.comWorking Hours :Monday to Friday, 9am-5:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
We are looking for a highly motivated Customer Service Manager to join a growing family business based just outside Bicester. This is a full-time, permanent, onsite role offering a salary of £35,000–£40,000.
Created as a result of continued growth and expansion, this brand-new position is fast-paced and hands-on, suited to someone who thrives in a high-volume customer environment, is passionate about customer service and confident in team management . You'll be given the autonomy to run your department and make your mark.
Key Responsibilities for the Customer Service Manager:
Manage the day to day running of the customer service department
Lead, manage and motivate the customer service team, creating a positive culture and working environment
Monitor and manage workloads to ensure service levels are achieved consistently
Resolve any escalated complaints promptly
Monitor and manage KPIs
Support in managing customer service budgets
Effectively manage order and customer enquiry systems
Work closely with other department to ensure high standards of service are maintained and accuracy of orders
Drive continuous improvement with process, performance
Act as Duty Manager when required for the site
Key Skills Required for the Customer Service Manager:
Proven experience in managing a customer service team
Strong, collaborative leadership experience
Adaptable in a changing environment
Able to prioritise and manage multiple tasks
Ability to create and nurture a positive culture
Experience in managing high volume, fast paced customer service environment
Proficient IT skills, SAP would be an advantage
Proactive mindset, with excellent problem solving skills
Highly organised with meticulous attention to detail
Confident communicator, able to build strong relationships
Own transport essential
What’s in it for you?
Salary of between £35,000 and £40,000
25 days holiday plus bank holidays
Employee discount scheme
Food for lunches provided
Health and well being programme
Free onsite parking
Be part of a growing and developing business
....Read more...
The role of a Customer Experience Specialist Service Advisor Apprentice expert:
Understanding your customers and the business
Developing knowledge of relevant regulations and legislation
Using appropriate resources and technology to meet the needs of customers
Keeping up to date with the most recent product information
Resolving challenges
Understanding the extended customer journey
Understanding how to apply different skills and behaviours in various different situations
Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture
Apply knowledge and skills to find solutions to complex challenges
Analyse service levels and develop options for improvement
Training:Working towards a Level 3 apprenticeship as a Customer Experience Specialist Service Advisor Apprentice you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations.
Training is delivered at the state of the art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Customer Support Executive
Front of House- Brand Representative
Customer Service expert leading to after sales, service advisor or parts advisor
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :To be confirmed by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
An average week will include working with your team on customer projects, attending training or university study, and developing software solutions. Tasks may include configuring the Microsoft Power Platform, writing and testing code, fixing bugs, supporting live systems, and learning how AI tools are used in real projects. Apprentices are trained to create, design, develop, test and deliver high-quality digital software solutions for organisations. The software engineer specialism sits within a broader digital and technology apprenticeship, equipping learners to work across the full software development lifecycle.
Monitoring the support queue and investigating any customer issues
Configuring the Microsoft Platform
Writing code to meet customer requirements
Talking to customers and gathering customer requirements
Training:
BSc (Hons) Digital and Technology Solutions (Software Engineering)
Day Release Study at Nottingham Trent University at NTU Clifton campus
Training Outcome:We hope after you have completed your apprenticeship, you will stay working with Vigence and become a consultant and then a Senior Consultant. These roles will mean you will have more responsibility, including Project Management, Pre-Sales work and Training staff/ customers.Employer Description:Vigence were formed in year 2000. The company has a background in providing customer service solutions to our customers. We use the Microsoft Power Platform as the framework for all our solutions. We configure and develop code against the platform to enable us to deliver solutions to our customersWorking Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Sales Ledger ClerkSalary range: £27,000 - £30,000 dependent on experienceFull-time, 40 hours per week (8:00am to 4:30pm)37.5-hour contract (finishing at 4:00pm) considered for the right candidateOffice Based Whiteley, Fareham PO15– on-site parkingAbout the RoleWe’re working with a trusted national Fire & Security business, part of the Croma Group, to find a proactive, detail-driven Sales Ledger Clerk to join our finance team. This is a rare opportunity and the role is key to maintaining accurate customer accounts, ensuring timely cash collection, and supporting the smooth running of the finance function through general accounts administration.Key Responsibilities
Maintaining the sales ledger, including accurate posting of sales invoices and receiptsPerforming regular bank reconciliations, investigating and resolving discrepancies promptlyManaging credit control, including:- Monitoring customer accounts and credit limits
Chasing overdue payments in a professional and timely mannerResolving customer queries related to invoices and payments
Allocating cash receipts and maintaining clear audit trailsAssisting with month end processes, including reporting and reconciliationsSupporting general accounts administration, such as:
- Filing and maintaining financial records- Assisting with queries from internal stakeholders- Providing ad hoc support to the wider finance team as requiredSkills & Experience
Previous experience in a sales ledger, accounts receivable, or similar finance roleStrong experience with bank reconciliations and credit control processesGood working knowledge of accounting systems and ExcelHigh level of accuracy and attention to detailStrong communication skills, with confidence dealing with customers and internal teamsAbility to manage workload effectively and meet deadlines
Qualifications
AAT qualified or studying towards AAT (preferred)Relevant accounting or finance experience will be considered in lieu of formal qualificationAAT training and study support available for the successful applicant
What you will get in return:
Competitive basic salary of 27,000 to 30,000 depending on experienceStaff Share Option Scheme and Share Incentive Plan20 days holiday rising to 25 with service, plus bank holidaysOngoing training, professional development and career progression routesA varied, interesting workload with a growing company that’s big enough to support your ambitions but small enough to careAccess to private GP service for you and your family along with other wellbeing health support
Interested? If you feel that you possess the relevant skills and experience then please send your cv by return. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Key Responsibilities:
Lead Identification and Qualification:
Review website visitor data and inbound interest from digital tools including Lead Forensics
Identify businesses that have engaged with Flame online
Contact businesses to confirm the correct waste or facilities decision maker
Establish relevance of Flame’s services through clear and professional questioning
Accurately create and update company and contact records in the CRM
Marketing Campaign Follow Up:
Call contacts who have engaged with Flame marketing campaigns
Introduce Flame clearly and professionally
Confirm interest, needs, and appropriate next steps
Capture relevant information to support the wider Sales team
Pass qualified leads to the appropriate sales colleague
Customer Interaction and Call Quality:
Conduct outbound calls in a professional, confident, and consistent manner
Adapt communication style to different roles and stakeholders
Handle objections and questions calmly and respectfully
Ensure every interaction reflects Flame’s values and standards
CRM Accuracy and Sales Support:
Maintain accurate and timely CRM records including call outcomes, notes, and next actions
Support sales pipeline hygiene through clean and reliable data
Follow agreed processes for lead handover and follow up
Work closely with Sales and Marketing to feedback on campaign responses
Standards, Compliance, and Professionalism:
Work to agreed activity and quality standards
Follow GDPR and data protection requirements at all times
Take ownership of workload, accuracy, and time management
Represent Flame positively in all interactions
Training:
Work based learning and on the job training
Working in partnership with our Training Provider SR Apprenticeships
This will include:
Monthly virtual teaching & learning sessions during work hours
Work being set/submitted each month which may include, research, written work, work books, projects
Training Outcome:
Competitive salary and benefits package
Opportunities for training, development, and industry-specific certifications
A chance to make a significant impact in a growing, sustainability-focused business
Supportive team environment
Employer Description:Based in Nottingham, Flame UK is one of the UK’s leading independent waste management companies. We work with a huge variety of businesses and industries and have successfully handled every type of waste imaginable.
Drawing on decades of experience, we recognise that every company is different and tailor our support to each customer’s precise needs.
Independence and innovation are our watchwords. We act as your waste management experts and critical friend, always putting you first and acting on your behalf.
We can help you change the way you think, so that you work smarter to prevent waste. If you have a problem, we’ll sort it – providing the right equipment, and drawing on our national networks to source and manage the specialist people you need. In fact, we relish tackling the most complex of issues with modern, imaginative solutions.Working Hours :Monday - Friday, 08:30 - 17:00 with 30 mins unpaid lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills....Read more...
