In the heart of the UK's bustling retail sector, a leading supermarket chain is seeking dedicated individuals to join their customer support team. This opportunity, brought to you by The Opportunity Hub UK, offers a chance to immerse yourself in a dynamic, customer-focused environment. This prominent retailer operates round-the-clock, providing essential services to communities across the nation. Their commitment to excellence and customer satisfaction has established them as a cornerstone of British retail. With a diverse range of products and services, they cater to the ever-changing needs of their customers, both in-store and online. As a Customer Support specialist, you'll be at the forefront of customer interactions, ensuring that every shopper's experience is nothing short of exceptional. This role demands versatility, enthusiasm, and a genuine passion for customer service. Here's what you'll be doing:Providing best in class customer support across various departmentsAssisting customers at checkouts, preparing food items, fulfilling online orders, and restocking shelvesAdapting to flexible shift patterns, including evenings and weekendsCollaborating with team members to maximise sales and enhance the online shopping experienceConsistently delivering excellent service and maintaining a welcoming store environment Here are the skills you'll need:Natural friendliness and a proactive attitudeEagerness to learn and adapt across different departmentsStrong commitment to customer satisfactionAbility to work effectively in a team environmentFlexibility to work various shifts, including evenings and weekends Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here are the benefits of this job:Competitive salary10% discount on company productsAttractive incentive scheme Comprehensive pension planDiscounts on various services and activities, from airport parking to theme parks Embarking on a career in Customer Support within the retail sector offers numerous advantages. You'll develop invaluable interpersonal skills, gain insight into retail operations, and have the opportunity to progress within a thriving industry. The fast-paced nature of retail ensures that no two days are alike, providing constant learning opportunities and the chance to make a real difference in customers' lives. By joining this Customer Support team, you're not just starting a job; you're stepping into a role that combines the excitement of retail with the satisfaction of helping others. Whether you're assisting a customer in finding the perfect product or ensuring a smooth online shopping experience, your contribution will be integral to the company's success and customer satisfaction. If you're ready to elevate your career in Customer Support and be part of a team that values excellence, apply today. Your journey towards a rewarding career in Customer Support starts here.....Read more...
An Automotive company is currently seeking a talented Customer Support Technician. They are looking for individuals who not only possess excellent technical skills but also have experience in administration and coordination.
Responsibilities:
Provide exceptional customer support by addressing inquiries and resolving technical issues promptly and efficiently.
Coordinate and supervise the support service alongside technicians to ensure smooth operations and maximize customer satisfaction.
Requirements:
Previous experience as a Customer Support Technician or similar role in a technology-oriented environment.
Strong technical skills and proficiency in troubleshooting software and hardware issues.
Excellent communication skills to interact effectively with customers and internal teams.
Full clean UK driving licence.
Has worked in or studied the automotive or Motorsport industries ....Read more...
An Automotive company is currently seeking a talented Customer Support Technician. They are looking for individuals who not only possess excellent technical skills but also have experience in administration and coordination.
Responsibilities:
Provide exceptional customer support by addressing inquiries and resolving technical issues promptly and efficiently.
Coordinate and supervise the support service alongside technicians to ensure smooth operations and maximize customer satisfaction.
Requirements:
Previous experience as a Customer Support Technician or similar role in a technology-oriented environment.
Strong technical skills and proficiency in troubleshooting software and hardware issues.
Excellent communication skills to interact effectively with customers and internal teams.
Full clean UK driving licence.
Has worked in or studied the automotive or Motorsport industries ....Read more...
Customer Support/ Training Engineer – Electrical
Are you a Customer Support/ Training Engineer – Electrical actively looking for a new role?
Our client specialises in advanced electromechanical systems and will give you the opportunity to support and train customers on innovative, high-performance equipment used across various industrial applications.
Responsibilities of this Customer Support/ Training Engineer – Electrical job based in Stamford:
Providing support for a range of electro mechanical power products delivered.
Deliver in-person and remote training to customers, service partners, and internal teams.
Develop and maintain training documentation, presentations, and practical assessments.
Use SAP B1 to log and track service cases, technical faults, and resolutions.
Manage global technician certification records and skills development tracking.
Key requirements for this Customer Support/ Training Engineer – Electrical job in Stamford:
Minimum ONC or equivalent in Electrical Engineering.
Formal technical training experience (2+ years), including assessment delivery.
Strong background in supporting and troubleshooting electromechanical systems.
To apply for this Technical Training Engineer – Electrical job in Stamford, please email NDrain@redlinegroup.Com or call Nick on 01582878828 / 07487756328....Read more...
We are looking for someone who is keen to learn and be involved in a variety of admin duties, someone who can take responsibility for their job tasks and complete them in an accurate and timely manner. You will have excellent organisational skills and be able to support across teams. You will be keen to progress and develop a career with CTS.
About the role:
The Office Administrator will be responsible for the following duties:
Order Processing:
Processing customer orders using SAGE & internal customer support system
customer support system
Invoicing customer orders including use of portals
Logistics:
Organising and tracking deliveries including export & import
Admin Support:
Expected to assist with other tasks where necessary to support the business.
Answering incoming telephone calls
Support purchasing activities
Invoicing customer orders
Raising supplier purchase orders
Chasing supplier deliveries
Keep customer and supplier records up to date
Scanning & filing
Manual Printing & Binding
Quality Systems Support:
Follow ISO System processes and respond/coordinate accordingly to audit
Feedback
Training:Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.Training Outcome:There is the potential to be offered a full-time role at the end of the apprenticeship.Employer Description:Containment Technology Services specialise in the design, construction, and commissioning of Laboratory Containment Systems for handling pharmaceutical drug compounds. Our products are unique and award winning, including the Queens Award for Innovation. We are proud to base our operations, including manufacturing in Portsmouth. We successfully export our products to Pharmaceutical Research companies all over the world and are acknowledged by our customers as experts in our field.Working Hours :Monday to Thursday, 8.00am to 4:30pm. Friday, 8.00am to 2.00pm (occasional cover to 4:30pm).Skills: Communication skills,Organisation skills,Team working,Self-motivated,Planning skills....Read more...
Customer Service Administrator
Location: Bournemouth
Salary: £25,000 - £27,000 per annum
Hours: Monday Friday, 8am 5pm
Holt Recruitment are currently looking for a friendly, organised, and pro-active Customer Service Administrator to join our client on a permanent basis. Youll be the first point of contact for customer enquiries, providing excellent support and ensuring the CRM system is updated at all times.
Duties:
- Respond to customer queries via phone and email
- Process orders through the systems
- Building rapports with customers and suppliers
- Maintain and update customer records
- Liaise with internal departments to resolve any issues
- Provide general administrative support to the team
Skills:
- Must have previous customer service and administrative experience
- Strong attention to detail and organisational skills
- A positive, can-do attitude
- Proficient using Microsoft Office
To apply, please send an updated cv to shannon@holtrecruitmentgroup.com or apply now!....Read more...
As a Customer Service Apprentice, you'll play a key role in supporting clients and ensuring smooth day-to-day operations.
Typical tasks include:
Answering calls and emails to assist customers and schedule services
Updating client records and managing booking confirmations
Supporting the team with enquiries, complaints, and general admin tasks
Attending internal training and completing daily study assignments as part of your apprenticeship
Helping improve customer experience through feedback and service tracking
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
Training will be provided by Ginger Nut Training
Ginger Nut’s delivery is based on a remote, blended model of one-to-one tutor sessions every 4 weeks, group sessions, webinars, online courses, video, and additional support where required
Apprentices are allocated a tutor to guide them through the training, conduct regular meetings and prepare for End Point Assessment
Our tutors are industry experts with relevant industry experience in addition to teaching and coaching expertise
To support learning, we utilise online resources mapped to the apprenticeship and all learners are given access to LinkedIn Learning, and other bespoke channels designed to support their apprenticeship
Training Outcome:
Upon successful completion of the apprenticeship, the apprentice will be considered for a permanent role within the company
Career progression routes include Customer Service Advisor, Client Support Executive, or Office Administrator
High-performing individuals may also progress into team leadership or specialist service roles as the business grows
Employer Description:About Rosecrest Group Ltd
Rosecrest Group Ltd is a London-based, multi-service property firm providing expert support across surveying, trades, and customer service. We are regulated by RICS and pride ourselves on delivering high-quality, responsive services to residential and commercial clients.
Alongside our surveying division, we operate cleaning, decorating, maintenance, and adaption services-supporting housing providers, tenants, and private homeowners across Greater London.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Supporting customers through the onboarding process, from initial setup to post-installation training.
Delivering remote product demonstrations and assisting with software and hardware installations.
Providing technical support and troubleshooting for a variety of issues, including EPOS, software, network, and e-commerce queries.
Managing customer accounts, maintaining accurate records in our CRM system, and conducting regular check-ins to ensure satisfaction.
Collaborating with internal teams, including software developers, to help shape future system improvements based on customer feedback.
Occasionally, visiting customer sites to provide in-person support and build strong, long-term relationships.
Training:Why choose AI & Digital Support?
This programme brings together AI, Microsoft Copilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital transformation and increasing AI literacy across your organisation.
Accelerate AI adoption
Streamline productivity
Champion innovation
The AI & Digital Support programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts.
Learners are assigned a Digital Learning Consultant (DLC) for personalised coaching and support. These specialists ensure their successful progress, wellbeing, and readiness for assessments.
Apprentices will learn to use a variety of tools and technologies, including:
Microsoft 365
Microsoft Copilot
SaaS (Software as a Service) applications.
Training Outcome:Opportunity for growth and career progression upon completion of the apprenticeship to further develop your skills and experience.Employer Description:Are you looking to launch your career in tech with a fast-growing, innovative company? We’re looking for a Digital Support Technician Apprentice to join our rapidly growing team and grow within the world of smart technology and digital transformation.
SwooPOS are a leading provider of smart Point-of-Sale (POS) and mobile payment solutions, helping hospitality and retail businesses streamline operations and enhance customer experience. With a focus on innovation, we empower independent retailers, restaurants, cafes and bars with cloud-based technology to help them thrive in an ever-changing market.Working Hours :Monday to Friday, 10am - 6pm with 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills....Read more...
Customer Service and Hospitality Duties:
Greet guests and ensure they receive a warm and professional welcome.
Take orders and serve food and beverages with excellent customer service.
Assist with breakfast, brunch, lunch and dinner services.
Process payments and operate the till.
Set tables and ensure they are prepared for the next guests.
Keep service areas clean, organised and well-stocked.
Communicate with kitchen staff regarding allergies, food requirements, complaints or order changes.
Assist with kitchen duties as requested by the Chef Trainer and Sous Chef.
Maintain health and safety, hygiene and food safety standards at all times.
Clean and tidy tables, crockery, cutlery, glassware and dispose of waste appropriately.
Assist with organising and delivering events.
Support students on work placement with their learning and development.
Any other duties as requested by the Hospitality Coordinator.
This post is required to be flexible in relation to hours of work to suit service needs.
Customer Service, Administration and Training Support Duties:
Assist the Training Coordinator in handling customer enquiries, bookings and reservations.
Support the team by responding to customer queries via telephone, email and in person.
Help maintain accurate customer records, feedback logs and service reports.
Assist with promoting training offers and events to enhance customer engagement.
Gather customer feedback to help improve service quality and overall experience.
Support with stock management and ordering supplies to ensure smooth service operations.
Assist in creating a welcoming atmosphere by ensuring the training centre area is well-presented and organised.
Contribute to the overall efficiency of customer service operations by completing various administrative tasks as required.
Support the Training Coordinator in setting up and preparing rooms for training courses.
Assist with organising training materials, resources and schedules for courses.
Any other duties as requested by the Training Coordinator.
Training:
Delivery of the apprenticeship will take place in the place of employment, you will not be required to attend day-release classes at Bishop Auckland College.
Full, on the job training will be provided by the employer.
Training Outcome:To be discussed at interview.Employer Description:Bishop Auckland College originated in 1993 and has a long and proud history as a very successful former technical college serving the mining, engineering and manufacturing industries. The College
has evolved with the changing time and is now diversifying in order to respond to areas of specific need with highly specialist provision. Hence, the Bishop Auckland College Group is made up of a number of organisations, at varying stages of development; these are all connected by a shared mission, ethos and set of core values and offer students exceptional opportunities for progression and employment.Working Hours :Tuesday - Saturday, 9.00am - 5.00pm.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Good interpersonal skills,Efficient,Enthusiastic,Highly motivated,Reliable and punctual....Read more...
Provide administrative support to the Wolverhampton office team
Assist in canvassing new customers through online research and outreach
Arrange appointments and manage diaries for the senior sales team
Work alongside the Head Office to support stock management, order processing, and debtor tracking
Accompany the senior sales team on customer visits to gain firsthand sales experience
Learn about our seafood products, their specifications, and industry standards
Gain knowledge of UK import regulations, product labelling, and compliance
Maintain accurate records and support daily operations
Communicate effectively with team members, customers, and suppliers
Training:All training will take place on the employers premises In addition to the qualification will come the opportunity to learn the following:
Comprehensive product knowledge specific to the seafood industry
Sales techniques and customer relationship management
The end-to-end process of seafood importing, including documentation and labelling
Administrative and logistical procedures in a fast-paced business environment
How to manage and track stock, orders, and customer accounts
Effective teamwork and communication within a cross-functional team
Training Outcome:
Upon successful completion of the apprenticeship, there will be an opportunity to progress into a permanent role in a chosen area of the business – such as Sales, Logistics, or Customer Support – depending on performance and business needs
Employer Description:We are a dynamic and growing company in the seafood import and distribution industry, supplying high-quality products to customers across the UK. With a strong focus on customer service and product excellence, we are seeking a motivated Apprentice to join our team in Wolverhampton and grow with us.Working Hours :Monday - Friday, 09:00 - 17:00. 1 Hour lunch. This can vary as on occasions the candidate may need to travel for business.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
Customer Interaction:
Handle requests from customers and business partners in a multi-channel customer contact center environment.
Develop and maintain knowledge of products, services, and systems as required.
Develop strong, long-term relationships with customers to fully understand their needs.
Provide proactive service to customers.
Learn to communicate effectively with customers regarding orders, inquiries, and technical support.
Develop skills in handling customer feedback and resolving issues.
Sales and Relationship Management:
Learn to build and maintain strong relationships with existing customers.
Assist in managing key accounts and ensuring customer satisfaction.
Support activities to re-engage lapsed customers.
Learn how to support contract renewals.
Identify sales opportunities for referral to the sales team.
Learn to qualify leads generated through marketing and other channels.
Assist in nurturing leads through email, online interactions, and telephone communication.
Learn to fully understand the opportunity behind RFQ's.
Order and Quote Processing:
Learn to process incoming orders accurately and efficiently using SAP/AS400 & Salesforce.
Assist in managing customer inquiries and providing technical or product support.
Develop the ability to build both simple & complex quotes for specialized gas mixtures.
Internal Collaboration:
Includes order queries and internal communication with all teams (production, material control, shipping, quality, and sales).
Work closely with marketing, product development, and customer service teams.
Work closely with the R&A external Market Specialists.
Learn to communicate effectively with internal partners to ensure seamless sales processes.
Learn to forward leads to the correct market unit within SFDC. Learn how to utilise digital tools to improve cross-market unit collaboration.
Performance and Reporting:
Manages work within a KPI / target framework to optimize customer experience and productivity.
Learn how to accurately report on internal sales KPIs.
Assist in the preparation of sales reports.Market Awareness:
Begin to understand the competitive landscape and customer needs within the R&A market.
Begin to understand the importance of Air Liquide's position vs competitors.CRM and Digital Tools:
Become profi cient in using Salesforce and other digital tools for customer management and reporting.
Learn to track customer interactions and maintain accurate records.
Professional Development:
Participate in training and development programs to enhance sales, technical, and professional skills.
Work closely with a dedicated mentor to receive guidance and support.
Work towards achieving the apprenticeship qualifi cation.
Provides rapid resolution of issues and assesses when a contact requires escalation or referral to an expert.
Positively infl uence change to optimize business efficiency.
Willingness to contribute to business improvement initiatives.
Support for colleagues.
Training:
The successful apprentice will complete a full Level 3 Business Administrator Apprenticeship Standard.
The 20% off the job training will be delivered by Birmingham Metropolitan College on a flexible day release delivery model.
Training Outcome:Potential for full time employment and further training / progression for the right candidate.Employer Description:A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 75 countries with approximately 66,400 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.Working Hours :Monday to Friday - working hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Determination,Proactive,Resilient,Being receptive to feedback....Read more...
£28,000 – £30,000 + BenefitsOur client is a globally respected manufacturer of specialist masts, antennas, and RF communication systems. With over six decades of experience and facilities in both the UK and US, we provide mission-critical communications equipment for sectors including defence, emergency services, and broadcast.In order to support further substantial growth, we are seeking a highly organised, commercially minded Office Administrator with a strong focus on sales support to join their team in Chandlers Ford. This role is central to ensuring the smooth and efficient operation of their commercial processes.Working closely with the Head of Internal Sales & Admin and wider commercial team, the successful candidate will support the full sales cycle – from quotation and order processing through to performance reporting and customer communication.For the right candidate, this role also offers a clear and realistic path to progress into a dedicated sales or account management position in the future.
Key Responsibilities
Prepare accurate and competitive customer quotations aligned with commercial targets
Support the development of sales materials and documentation
Process and track sales orders with precision and attention to deadlines
Maintain up-to-date CRM and customer records
Liaise across departments (procurement, design, production) to coordinate timelines
Assist with customer contracts, price list maintenance, and supplier/customer portals
Monitor and follow up on expiring quotes to maximise conversion
Generate and analyse sales data to support performance tracking and decision-making
Skills & Experience
Excellent proficiency in Microsoft Office, particularly Excel and Word
Strong commercial awareness, with the ability to calculate margins and support pricing decisions
Previous experience in a customer-facing or sales support role
Organised, with excellent attention to detail and time management skills
Clear and confident communication skills
Experience with ERP or CRM systems (Syspro experience is an advantage)
Background in a technical, engineering, or manufacturing environment (desirable)
Familiarity with quotations, order processing, and sales life cycles (desirable)
What’s on Offer
£28,000 – £30,000 per annum, depending on experience
38-hour working week, Monday to Friday
Free on-site parking
Friendly, collaborative working environment
One-stage interview process for a swift decision
Opportunities for long-term progression – including the potential to step into a sales or account management role as your skills and ambitions develop
Whether you’re looking to build a career in sales or become a long-term expert in sales administration, this is a great opportunity to join a business where your contributions are recognised and your growth is supported.Apply today to join a high-performing team at the forefront of critical communications technology!....Read more...
We are seeking a motivated Business Administration Apprentice to join our friendly team. This is a fantastic opportunity to learn about business operations within the education technology sector while gaining a recognised Business Administrator Apprenticeship qualification plus the opportunity to gain a recognised MIS Support Accreditation qualification. About the Role as a Business Administration Apprentice, you’ll play a vital role in supporting our team to deliver high quality services to our customers. You’ll gain exposure to a variety of tasks, developing essential business skills while contributing to the smooth running of our business operations.
Provide administrative support to the team, including handling emails, phone enquiries, and customer queries.
Support the team by taking phone calls and logging and tracking customer support tickets in Freshdesk, our call logging system, and following up on any actions.
Maintain and update client records and data within our CRM system- Freshdesk and maintain accurate customer email distribution lists.
Assist with scheduling client appointments, training sessions, and webinars.
Help prepare and distribute client documentation, such as user guides and training materials.
Assist with processing invoices, purchase orders, and other financial documents.
Contribute to internal projects, such as improving processes and resources.
Ensure accurate and confidential handling of data, in line with GDPR and company policies.
Support marketing activities, such as preparing newsletters and social media content.
Support the team in maintaining the company website.
Training:Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 Business Administration Qualification. (All learning is delivered online/ remote).
Training Provider: LMP Education (rated 1st best UK training provider).Training Outcome:Completion of the level 3 qualification and potentially a full time role.Employer Description:Established in 2014, Pennine Education Ltd is a trusted partner to 150 schools and Academies, providing expert support and guidance in the use of the two leading Management Information Systems (MIS), SIMS and Arbor. We help schools optimise their data management processes, ensuring they have the skills and knowledge to manage pupil & staff information, reporting, Finance and compliance with Statutory Returns with confidence. We provide a customer Helpdesk, open from 8.30 - 4.30 daily, including school holidays.Working Hours :Monday - Friday 8:30am - 16:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Creative,Initiative....Read more...
To support with the sales invoicing and customer communication functions, including being responsible for completing such in line with internal workflows.
To oversee and action assigned categories within the finance inbox.
To support the finance team in maintaining an efficient and accurate finance function.
Completion of internal workflows relating to new members sales invoicing and other various customer administration activities.
Monitor sales orders and customer purchase orders, ensuring timely follow-ups with customers.
Processing payments through the online banking platform in line with company procedures.
Assist with credit control activities.
Manage routine enquiries received via the finance mailbox including: updating customer contact information, completion of new vendor forms, providing customer statements on request, responding to customer invoice queries.
Processing purchase invoices and liaising with suppliers as necessary.
Training:The apprentice will be expected to attend Craven College 1 day per week to conduct the knowledge for the apprenticeship. The other 4 days will be in the workplace.Training Outcome:Support and opportunities for personal development.Employer Description:At the heart of Beyondly (formerly Comply Direct) is our planet. We deliver better solutions for a brighter tomorrow and are devoted to reinventing the wheel through our market leading environmental consultancy and compliance services. We care about preserving humanity and our planet. Driven by our passion, we go above and beyond to make a real impact.
As a B Corp certified business, we are dedicated to being a force for good, fuelled by an energy to place equal importance on people, planet and profit.
By joining our circle, you will be part of a business for good and will contribute to our vision of creating a better, fairer, sustainable world for all. We ask that you have the passion to serve our purpose of leading, inspiring, and educating to positively impact society and the environment. In return, we promise to provide you with the best tools, support and working environment to flourish in all areas of your life.Working Hours :Monday to Friday, between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
What you will do at work as an apprentice (bullet points)
Assemble, test, and document all products and sub-assemblies for production ready for shipment to customer
Ensure all product is built and tested according to the documented procedures, and all documents are completed and stored correctly
Inspect kitted parts and materials for workmanship standard, and quality compliance
Perform final integration and testing of products based on instructions, as well as hi-pot and leakage testing before final shipping
As needed fault find products, reject components, and assist with reworks
Pack products into boxes for stocking, making sure they meet customer requirements of quality
Support Lean, Health and Safety and continuous improvement Initiatives
Provide support and feedback to production team lead, production technical support, operations manager, R&D team as needed
Working with the production scheduler, self-manage time and priorities to meet production output/customer requirements
Keep work area and tools, organised, clean and safe
Attributes
Must have basic ability but will be trained on:
Electro-mechanical assembly
Use of electronic measurement and test equipment
Use of common shop tools, and mechanical measuring equipment
Soldering of PCBA wiring and components, on surface mount and through hole
Training:
Training will take place weekly (term time) at a Truro-Penwith College campus
Training Outcome:
On completion of a successful apprenticeship, there may be an opportunity for a full-time position
Employer Description:Partech is part of In-Situ Inc. operating worldwide. We design and manufacture water quality monitoring and analysis sensors and instrumentation. We also provide service / repair and technical support for our products including customer on site servicesWorking Hours :Working Days: Monday through Friday.
Working Times: Monday - Thursday, 08:30 - 17:00. Friday, 08:30 - 12:30.
Overtime maybe required on occasions
Travel to customer sites and other in-situ sites may also be required on occasions.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Good time keeping....Read more...
Customer Service Administrator Derby Contract Type: 4-Month Fixed-Term (Maternity Cover) Salary: £25,500 per annum (pro rata) Location: Derby Hours: 8.30- 17.00 Monday-Friday Overview: We are seeking a proactive and professional Customer Service Administrator to join our team on a 4-month fixed-term contract to cover maternity leave. This key front-facing role involves general office support, reception duties, and ensuring a welcoming and efficient front-of-house experience for all visitors and clients. Key Responsibilities of our Customer Service Administrator:
Act as the first point of contact for all visitors, providing a friendly and professional front-of-house service
Manage incoming calls and direct enquiries appropriately
Handle general tasks such as filing, data entry, and document management
Support internal teams with scheduling, correspondence, and day-to-day office tasks
Monitor and respond to general email enquiries
Maintain a tidy and organized reception and office area
Manage incoming and outgoing post and deliveries
Support with the coordination of meetings, including room bookings and refreshments
Requirements of our Customer Service Administrator:
Previous experience in a customer service or administrative role
Excellent verbal and written communication skills
Confident and professional telephone manner
Strong organizational and multitasking abilities
Proficient in Microsoft Office (Word, Excel, Outlook)
Friendly, reliable, and able to work both independently and as part of a team
Desirable experience of our Customer Service Administrator:
Experience in a receptionist or front-of-house position
Familiarity with booking systems or CRM tools
....Read more...
Play a key role in helping grow our corporate and event business by supporting the coordination of events and group bookings
Manage email and phone enquiries, respond to customer queries professionally and promptly
Assist with scheduling, booking confirmations, invoicing, and general admin support
Help maintain our customer database, track leads, and follow up with potential clients
Support marketing efforts through email campaigns, content coordination, or social media scheduling (depending on experience)
Prepare reports and updates for management to support smooth business operations
Work closely with the leadership team to continuously improve internal processes and the customer journey
Be the first friendly face customers see - greeting guests warmly and showing them to their Trackman bay
Confidently demonstrate how to use the Trackman golf system
Take food and drink orders, serve snacks and beverages, and deliver outstanding customer service throughout the visit
Maintain high hygiene standards at the bar and throughout the venue
Monitor stock levels and communicate shortages to management in a timely manner
Process bookings and transactions using our POS system
Assist in setting up for events and ensuring the venue is presentable at all times
Training:Business Administrator Level 3.Training Outcome:
Further progression within the business
Further qualifications offered
Employer Description:Friendly, proactive, and passionate about hospitality and business growth. We're
looking for a dynamic team member who can wear two hats — customer service
and business admin — to help us take our corporate and event offerings to the next
level. Over the next couple of years, we’re aiming to expand and open new venues
— so this is a great opportunity to grow with us and be part of an exciting journey
from the ground up.Working Hours :Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Welcome customers to the Skelmersdale showroom and advise on product range
Sell products and deliver excellent customer service
Process orders; answer phones; send emails; make customer service and sales calls
Data input customer orders to React, our CRM database
Day to day administration
Help load and unload vans
Generate runs for deliveries
Support all branch activities including attending meetings, post office/mail
Training:
Business Administrator, Level 3
1:1 delivery in the workplace over a period of up to 13 months with an End Point Assessment period of up to 5 months thereafter
Content delivered in a series of bite-sized ‘Phases’ covering a set of topics. The order of Phases may be adapted to meet individual and company need
Access to on-line learning materials and Tutor support outside scheduled delivery sessions
Regular ‘Progress Reviews’ (6 weekly) held with the learner, their line manager and NLTG Tutor to review learner progress, skills development, off-the-job training activities and discuss any support needs
At the end of programme delivery, a ‘Gateway meeting’ will be held to discuss learner progression to End Point Assessment (EPA) and related EPA support materials
Training Outcome:
Sales and customer service
Process orders via CRM systems
Warehouse and logistics
Employer Description:Rearo Laminates Ltd is a well-established, successful, family-run organisation serving Trade and Public customers throughout the UK.
We are a leading manufacturer and supplier of quality and contemporary bathroom and kitchen products, including shower wall panels, kitchen worktops and splashbacks, PVC ceiling panels and vinyl flooring. We also specialise in commercial installations for washrooms and kitchens, supplying toilet cubicles and vanity units.
We currently have an excellent opportunity for an Apprentice to join our Skelmersdale team.Working Hours :Monday to Thursday
8am to 4.30pm
Fridays
8am to 3.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Physical fitness,Confidence....Read more...
Assist with purchase ledger responsibilities, including invoice processing using the SAP accounting system, supplier statement reconciliations, and payment queries
Support the sales ledger and credit control, helping send customer statements, resolve sales invoice queries, and manage aged debt
Learn to maintain accurate records in the SAP accounting system, and support routine reporting and analysis tasks
Provide excellent finance customer service by resolving internal and external queries from colleagues, customers, and suppliers
Support general accounting tasks including capital project accounting, data entry, reconciliations, and financial analysis
Assist in preparing financial documentation for external audits
Participate in ad hoc tasks and finance-related project work under the guidance of the Finance Manager
Training:You will attend Newcastle College one day per week.Training Outcome:Opportunity for a permanent role upon successful completion of the apprenticeship. Employer Description:Newcastle International Airport is the largest airport in the North East of England, serving over 5 million passengers annually. Known for outstanding customer service and operational excellence, we are proud to be a multi-award-winning airport recognised as the ‘Best Airport in the World’ and a five-time winner of our ASQ category for customer service.Working Hours :Monday – Thursday, 9:00am - 5:00pm.
Friday, 9:00am - 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Administrative skills,Number skills....Read more...
You will be building strong relationships based upon honesty, trust and respect with the school leadership and teaching/support staff and ensuring contractual compliance against KPI's and Service Level Agreements (SLA).
Duties:
Monitor your customer portfolio and respond to incidents logged by the customer or on behalf of the customer
Management of problems to resolution for any network or equipment failures, including and not restricted to: software, hardware and infrastructure problems as defined by the SLA
This will include computers, servers, peripherals and cloud-based applications
Ensure that all systems, change request forms, service calls and queries used to carry out work activities are updated on a real-time basis, including the completion of detailed and accurate call notes
Act as point of contact regarding all technical issues with manufacturers, suppliers, ISP and external support organisations
Manage day-to-day tasks, time and responsibilities to ensure that service levels are achieved; proactive maintenance and change implementation objectives are met
Proactively seek out changes that will add value for the customer and ensure the service is delivered in the most efficient and dynamic way
Identify and raise issues, escalate or resolve them where required and offer solutions to queries by providing a customer interface (using all means for communication tools) to ensure the best possible customer experience
Maintain a professional and effective working relationship with customers and work colleagues at all levels and at all times
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 Information Communications Technician programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities
QA’s Azure Cloud Support Specialist Level 3 Information Communications Technician apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer ongoing development tracks
Benefits:
Health & Wellness - We take health and wellness seriously. Our benefits package includes:
Medical
Dental and vision optical coverage cover for employees, and their partners and dependents (based on age).
Flexibility - Concero is a safe, secure, and supportive place to work centred around a flexible working culture.
We believe that quality time outside the office is vital, which is why we offer a competitive holiday allowance (plus bank holidays).
Employer Description:In 2008, James Morris and Bradley Clegg formed Concero to help design, build and support education organisations by delivering outstanding specialist technology services and solutions.Working Hours :All details will be confirmed upon interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working,Non judgemental....Read more...
Key Responsibilities
Support the team with all aspects of Sales Order Processing in line with company policy
Support the billing team in processing and issuing client invoices accurately and on time
Assist with data entry, record-keeping, and document management
Respond to client queries via phone and email in a professional and timely manner
Help maintain CRM and billing systems, ensuring data accuracy and up-to-date records
Assist with reporting tasks and internal communications
Help track contract renewals, service tickets, and subscriptions
Undertake general administrative duties including scanning, filing, and preparing documentation
Attend training and development sessions as part of the apprenticeship program
What We Offer
A structured apprenticeship programme leading to a Level 3 Business Administration qualification
Mentoring and support from experienced professionals
Real-world experience in a busy, customer-focused tech environment
Opportunities to build a long-term career within the company after completion
Friendly and supportive working environment
Access to internal training and development resources
Training:The apprentice will be allocated with an assessor who will visit them within the workplace once every 6-8 weeks.
In addition, the apprentice will be required to attend an online lesson once a month, to work towards their Business Administration Standard.Training Outcome:There is the potential for a permanent position on completion of this apprenticeship, for the succesful candidate.Employer Description:We are a UK-based Managed Services Provider (MSP), delivering high-quality IT support, cloud infrastructure, and technology solutions to a diverse range of clients. We pride ourselves on delivering exceptional customer service and maintaining strong, long-term client relationships. As we continue to grow, we're looking for a motivated and detail-oriented Business Administration Apprentice to support our Customer Service and Billing team.Working Hours :Monday to Friday, 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills....Read more...
Responsibilities include:
Lead coordination of online training/eLearning for key clients, as delegated by Operations Training Manager (OTM) Including:
Price Proposals, customer liaison, order processing, and more
Mentoring of Training Admin Apprentice on delivering excellent customer service to smaller clients, as delegated by OTM
Supporting OTM in coordination of non-Type instructor-led classroom courses including:
Booking instructors, coordinating travel, customer liaison support
Assisting Sales Development Rep with finalising order processing
Developing engaging and interactive training material to strict deadlines, under the direction of OTM and support from relevant subject matter experts
Training:Business Administration Level 3 Apprenticeship Standard:
Level 2 Functional Skills in maths and English (if required)End-Point Assessment (EPA)
Whilst in the workplace, apprentices will also receive any additional training support and guidance required from their dedicated tutor
Attending weekly classes to achieve the Standard
Level 3 Business Administration qualification
Training Outcome:
The successful candidate will be given the opportunity of full-time employment upon completion of the apprenticeship
Employer Description:Bostonair team is made up of a strong management team with copious experience in their respective fields. Mark Parkes, Group Managing Director and Owner has led the company from strength to strength since its inception in 1997. Our extremely qualified team ensures that the Bostonair training is second to none.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
Support customer enquiries via telephone, email, and online platforms in a professional, helpful manner
Assist in generating new business leads through cold calls, LinkedIn, and other outreach methods
Build relationships with existing and lapsed customers, understanding their needs and promoting appropriate services
Maintain accurate records using our CRM system and support the wider team with administration
Research target organisations and identify decision-makers to support business development
Use social media (e.g., LinkedIn) to stay updated on industry trends and identify sales opportunities
Attend internal meetings and participate in training sessions
Minimum of 6 hours per week spent on apprenticeship work and training
Training:
Working towards your Customer Service Practitioner Level 2 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including knowing your customers, understanding the organisation, meeting regulations & legislation, systems & resources, and the customer experience
You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer
All apprenticeship work and training is completed in the workplace, during working hours
Training Outcome:
As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business
Employer Description:Camfaud Concrete Pumps Ltd is the UK’s leading concrete pump hire company with over 300 staff across nationwide depots. As part of their ongoing investment in talent and customer service excellence, they’re looking for an enthusiastic Customer Service and Operations Apprentice to join their growing team.
This is a great opportunity for someone early in their career or looking to retrain, combining full-time employment with structured training and nationally recognised qualifications.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
Support the CSX Centre of Excellence Analytics & Technology Team, specifically the Reporting & Analytics team. Automate CSX reports.Create visuals in PowerBi.Download/uploading data.Use analytics to make predictions and support prevention of missed targets.Quality Control reporting in SAP operating system ensuring data quality.You will be assigned tasks to support process improvement.Learn aspects of Customer account master data, EDI (electronic data interface management), Customer Specific labels, Service Cloud and Complex Orders.Work closely with CoE, CSX, PMO on occasion, Supply Planning, and Logistics teams.Support CSX & CoE to analyse & manage performance through dashboards and KPI's and define actions for further improvement & efficienciesCollaborate with internal partners mainly via Service Cloud (CSX, CoE, GBS+, SC, dX), judging & aligning priorities to meet customer needs.Review existing systems & processes; generate ideas for continuous improvement; Support implementation of initiatives, tools, processesManage implementation, utilization, ad-hoc requests, data quality, data analysis and maintenance of systems, tools and reportsProvide quality service to customers indirectly, supporting the identification of opportunities to secure new business or support retentionTraining:
At least 20% of your working hours will be spent training or studying. This usually involves having a Thursday as your study day.
Level 3 Data technician apprenticeship standard.
Training Outcome:
This role most commonly leads to a data and analytics role.
Employer Description:Henkel is a manufacturing and FMCG organisation that operates worldwide with leading innovations, brands and technologies in three business areas: Adhesive Technologies, Beauty Care and Laundry & Home Care. A few of our brands are Pritt, Loctite, Sellotape, Got2B and Bloos.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
General Administration & Customer Support:
Office supplies management and stock replenishment.
Maintenance of stock and display shelves.
Answering phones and first-line response to customer emails and queries.
Supply Chain & Finance:
Credit card transaction inputting for financial accuracy.
Batch invoice processing to assist finance workflows.
Managing transport sheets, tracking transport costs to support better decision-making.
Data collation for Plastic Packaging Tax (basic level).
Data collection for customers on plastic tax (Valpak).
Sales Support:
Updating and maintaining customer retail prices and internal cost prices.
Coordinating, packing, and sending customer product samples.
Maintaining customer contact sheets.
Running Sainsbury's depot service level reports (weekly).
Collecting and collating sales and EPOS data for analysis.
Marketing Assistance:
Sample management and ordering for marketing and the feature wall.
Packing influencer boxes and managing dispatch via DHL or Post Office Online.
Tracking DHL/postal spend for cost control.
NPD and Product Development Support:
Coordinating and dispatching samples to customers and suppliers.
Setting up and maintaining a product inventory database.
Maintaining and updating the product bible/proposal bible (with development and training).
Competitor and market data collation, including maintaining an image database.
Managing sample stock records and testing sample dispatch.
Ensuring all essential product data, imagery, and information are up to date and organised.
Brand Asset and Digital Support:
Assisting with Brandbank updates and image management for NPD and Sales.
Training:Level 3 Apprenticeship in Business Administration consisting of:
Level 3 Apprenticeship in Business Administration.
Level 2 Functional Skills in Mathematics (if applicable).
Level 2 Functional Skills in English (if applicable).
You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. Additional off the job training will also be required as part of the Apprenticeship. There will also be an end point assessment. Training Outcome:After the Apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education. Employer Description:Established in 2004 in the UK, Purity Global was formed by a group of experienced household and non-food retail experts who identified an opportunity in the market to develop great quality, low cost household products. Purity Global specialises in supplying laundry and dishwasher products to the UK major retail multiples, the discount and convenience sectors. Our head office, based in Hull, is run by a team who are passionate about reliability and bringing good quality, high value household products to the UK market and making them a success for our customers and consumers.Working Hours :Monday to Friday, 8:00am - 4:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
