JOB DESCRIPTION
Job Title: Director of Customer Service, Product Support & Technical Service
Company: Rust-Oleum
Location: United States (Hybrid or On-Site depending on business needs)
Department: Customer Experience / Technical Services
Reports To: Vice President, Sales
Position Summary
The Director of Customer Service, Product Support & Technical Service leads the strategy, performance, and continuous improvement of all customer-facing support functions for Rust-Oleum. This role oversees customer service operations, product support, and technical service teams to deliver exceptional customer experiences across professional contractors, retail partners, distributors, and consumers.
The Director ensures customers receive accurate product guidance, technical troubleshooting, and responsive service across multiple channels, while also translating customer insights into actionable improvements for product development, quality, marketing, and operations.
Key Responsibilities
Customer Service Leadership
Develop and execute the overall customer service strategy aligned with company growth and brand reputation goals.
Lead and manage multi-channel support operations including phone, email, chat, digital platforms, and retail support.
Establish service standards, KPIs, and operational processes that ensure fast, accurate, and customer-centric support.
Drive initiatives that improve Customer Satisfaction (CSAT), Net Promoter Score (NPS), and first-contact resolution rates.Product Support & Technical Services
Oversee product support teams that assist customers with application guidance, product compatibility, troubleshooting, and best practices.
Manage technical experts who support complex inquiries from contractors, retailers, distributors, and industrial customers.
Ensure accurate technical documentation, FAQs, troubleshooting guides, and knowledge base content.
Partner with R&D and Product Management to communicate field insights, product performance feedback, and improvement opportunities.Customer Experience & Process Improvement
Analyze customer interaction data to identify trends, recurring issues, and opportunities to improve products, packaging, instructions, and support materials.
Implement technologies such as CRM platforms, knowledge management systems, and AI-assisted service tools.
Standardize workflows across customer service and technical service teams to improve efficiency and scalability.Cross-Functional Collaboration
Partner closely with Sales, Marketing, Product Development, Supply Chain, Quality, and Manufacturing to resolve customer issues and improve product experience.
Support major retail partners and distributors by ensuring strong technical support and service responsiveness.
Represent the voice of the customer in internal strategic discussions.Team Leadership & Development
Lead, coach, and develop a high-performing team of customer service managers, technical specialists, and support staff.
Establish training programs that ensure strong product knowledge and consistent service delivery.
Foster a culture focused on customer advocacy, problem-solving, and continuous improvement.Performance & Reporting
Develop service metrics dashboards and report performance to executive leadership.
Manage department budgets, staffing plans, and operational resources.
Drive operational excellence through automation, workflow optimization, and service innovation.Qualifications
Education
Bachelor's degree in Business, Engineering, Chemistry, Operations Management, or related field required
MBA or advanced degree preferredExperience
10+ years of progressive leadership experience in customer service, product support, or technical service
Experience supporting manufacturing, coatings, building materials, industrial products, or consumer goods
Proven success leading large service teams and multi-channel support environments
Experience implementing or managing CRM and customer experience platformsSkills & Competencies
Strong leadership and team development capabilities
Ability to translate complex technical information into customer-friendly solutions
Data-driven decision making and service performance management
Excellent communication and cross-functional collaboration skills
Strategic thinker with operational execution abilityPreferred Experience
Experience with technical products requiring application support (coatings, chemicals, construction materials, or industrial products)
Familiarity with contractor and retail support environments
Experience integrating customer insights into product development and quality improvementsWhat Success Looks Like
Improved customer satisfaction and service responsiveness
Reduced product complaints through proactive support and education
Strong collaboration between service teams and product development
Scalable customer support systems that support business growth
Salary Target Range: $130,000 - $175,000, Bonus Eligible
After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after five years of continuous service.
Rust-Oleum is an equal-opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or other protected class.Apply for this ad Online!....Read more...
Customer Support Specialist
Location: Brackley, Northamptonshire
Salary: Competitive + Benefits
Job Type: Full-time, Permanent
Customer Support Specialist – Electronics | Technical Support | Brackley
Our client, an innovative and growing electronics company based in Brackley, is looking to recruit an experienced Customer Support Specialist with a strong electronics background to lead their small technical support team.
This is a hands-on technical customer support role ideal for someone with experience in electronic diagnostics, fault finding, product testing and technical troubleshooting who enjoys working directly with customers. You will act as the primary technical contact for customers while also supervising a small support team, ensuring high service standards and efficient resolution of technical enquiries.
This role offers an excellent opportunity for an electronics professional looking to step into a leadership position within a dynamic engineering environment.
Key Responsibilities
Lead, mentor and support a team of two customer support representatives
Act as the main escalation point for complex technical customer queries
Provide technical product support via phone and email
Diagnose and troubleshoot electronic products and systems
Carry out fault finding, electronic diagnostics and technical investigations
Interpret electronic schematics, technical drawings and documentation
Coordinate product returns, repairs and testing procedures
Conduct or oversee bench testing of electronic units
Collaborate with engineering and production teams to resolve recurring product issues
Maintain accurate records of customer interactions, faults and technical resolutions
Support continuous improvement of customer support processes
Skills & Experience Required
Background in electronics (qualification or hands-on industry experience)
Strong understanding of electronic principles including analogue and digital circuits
Experience diagnosing and testing electronic products or systems
Ability to use test equipment such as multimeters, oscilloscopes and power supplies
Experience reading and interpreting electronic schematics and technical documentation
Previous experience in technical customer support, technical service or electronics support
Experience supervising, mentoring or leading team members
Excellent communication skills with the ability to explain technical concepts to non-technical customers
Strong organisational and problem-solving skills
Ability to prioritise workload and manage team performance
Desirable Experience
Experience working with PCB-based electronic products
Familiarity with embedded systems or microcontroller-based products
Understanding of electronics manufacturing or production environments
If you are keen on this Brackley based position and would like to find out more information, please send over an updated cv to nking@redlinegroup.Com or call 01582 878839.....Read more...
Controls Engineer – Cheshire (Hybrid working)
An exciting opportunity has arisen with an innovative and fast-growing automation solutions provider, who are looking to appoint a Controls Engineer to play a key role in the design, development and delivery of advanced automation systems based from their offices in Cheshire.
Operating within the material handling and logistics automation sector, this specialist engineering business delivers bespoke automation solutions for a wide range of customers and industries. With a collaborative engineering environment and a strong focus on technical excellence, the company offers the opportunity to work across the full project lifecycle — from concept and design through to commissioning, customer handover and ongoing support.
As a Controls Engineer, you will be responsible for the specification, design and implementation of complete PLC-based control systems for automation projects. This role combines electrical design, PLC/HMI software development, commissioning and technical customer support, making it ideal for an engineer who enjoys both hands-on delivery and technical problem-solving.
Key responsibilities for the Controls Engineer based in Cheshire include:
Design and develop complete PLC-based control systems for automation projects.
Develop PLC and HMI software solutions, primarily using Siemens and Rockwell platforms.
Design electrical control panels and electrical installations, including calculations and supporting documentation.
Carry out testing, fault finding, rectification and commissioning activities on customer sites.
Support and monitor on-site installation activities for automation systems.
Produce internal and customer-facing technical documentation including URS, FDS, HMI/SCADA specifications and electrical specifications.
Contribute to the development and standardisation of PLC software, HMI systems, control architectures and electrical hardware.
Deliver customer training and support successful system handovers.
Liaise with suppliers and subcontractors to ensure delivery of best-in-class control system solutions.
Support the sales team with technical input for proposals and customer deliverables.
Provide customer support as part of a 24/7 support rota, including remote troubleshooting and occasional site attendance.
Ensure smooth handover of completed projects to the customer support team, including provision of “as-built” drawings and software documentation.
Key skills required for the role of Controls Engineer based in Cheshire include:
Proven experience designing and delivering PLC-based automation control systems.
Strong knowledge of Siemens and/or Rockwell PLC and HMI platforms (including TIA Portal, PCS7, Studio 5000)
Experience in electrical design for industrial automation systems and control panels.
Ability to carry out commissioning, fault finding and on-site system testing.
Strong understanding of automation system architecture and industrial communications.
Experience producing technical documentation and customer specifications.
Excellent communication skills with the ability to work collaboratively across engineering, project and customer teams.
Strong problem-solving skills with a proactive and customer-focused approach.
Willingness to participate in an out-of-hours support rota (1 week in 3 – primarily providing remote support)
Working environment and opportunities:
Hybrid working with regular visits to the Cheshire office and to customer sites.
Opportunity to work on technically advanced automation and logistics projects.
Collaborative and supportive engineering environment with exposure to full project lifecycles.
Opportunity to influence technical standards, software development and control system architecture.
Varied role combining controls systems design / development, commissioning, customer interaction and technical support.
This role would suit a technically strong Controls Engineer who is passionate about automation, enjoys customer-facing project work and is looking to play a key role within a growing and innovative engineering business.
....Read more...
Customer Service Support
Provide excellent customer service through telephone, email, and face-to-face communication.
Respond to customer enquiries professionally and efficiently.
Support BC customer service operations and maintain positive customer relationships.
Escalate customer issues or urgent matters to the Customer Services Manager when required.
Assist in maintaining high customer satisfaction standards.
Bookings & Scheduling
Assist with customer bookings, amendments, and cancellations.
Support scheduling activities to ensure services are organised efficiently.
Maintain accurate booking and scheduling records using company systems.
Communicate booking confirmations and updates to customers and operational teams.
Ensure all customer information is recorded accurately and confidentially.
Complaints & Duty of Care Support
Assist with handling customer complaints in a professional and empathetic manner.
Record and monitor complaints, ensuring accurate documentation is maintained.
Support duty of care processes by assisting customers during service disruptions or operational issues.
Help coordinate customer updates and alternative arrangements where required.
Escalate complex complaints or welfare concerns appropriately.
Administrative Duties
Manage incoming emails and ensure timely responses or escalation where necessary.
Maintain accurate filing systems and customer records.Prepare reports, spreadsheets, and customer documentation as required.
Support the wider customer service team with day-to-day administration tasks.
Assist with data entry and updating internal systems.
Training:
Your training will be delivered within the workplace and supported by your employer.
You will receive monthly contact from your tutor, which can be either face-to-face or online.
Training Outcome:There may be the potential of a full-time position when the apprenticeship comes to an end.Employer Description:Company HistoryThe company was established in May 2007 by Samantha and Wayne Turton, who identified significant gaps in the waste management industry.
Large waste companies weren't offering fair rebates for recyclable materials, and businesses weren't getting the onsite support and expertise they needed to improve their waste management strategies.
Starting as a brokerage with just Samantha, the business has grown substantially over the years. Today, we operate from a 3-acre facility in Derby, employ over 25 staff, and run a fleet of more than 15 specialist vehicles.
Significant investment has gone into site infrastructure and modern processing machinery to deliver the best possible service.Working Hours :Monday - Friday 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Work well under pressure....Read more...
Customer Services Office Administrator
Location: Clevedon, Somerset
Are you an organised and customer-focused administrator looking for your next opportunity?
Our client, a well-established engineering company based in Clevedon, is looking to recruit a Customer Services Office Administrator to support the delivery of customer orders and ensure excellent customer service across the business.
As Customer Services Office Administrator, you will:
Support the delivery of customer orders to agreed requirements
Work closely with the Customer Service Manager and other departments across the business
Provide excellent customer service and administrative support
Help ensure smooth day-to-day office operations
Promote and support the company’s core values and employee ownership culture
Key Skills and Experience required for this role:
Previous experience in a customer service or office administration role
Strong communication and organisational skills
Good attention to detail
Ability to work well within a team environment
This is a fantastic opportunity to join a successful engineering business with a supportive team environment and strong company values.
To apply, please send your CV to NDrain@redlinegroup.Com Or call 01582 878828 for more information.....Read more...
Are you an experienced helpdesk or customer service leader ready to take ownership of a growing support function? Do you enjoy improving processes, developing teams and using data to deliver a better customer experience? Are you looking for a senior, hands-on role where you can make a real impact across onboarding, service delivery and customer support? If so this could be the role for you! EIT is looking for a driven Helpdesk & Customer Experience Manager to lead and develop our helpdesk, onboarding and customer support operations.This is a key operational role, ideal for someone who can combine strong people leadership with process improvement, customer focus and practical problem-solving.What's on Offer
Salary negotiable depending on experience23 days' annual leave plus bank holidaysBirthday off work, or the nearest Monday or Friday if it falls on a weekendWPA Cash Benefit Healthcare Policy after successful probationGroup stakeholder pension after three monthsCompany laptopCompany mobile phoneIT equipment for working from home, where applicableCompany credit card for business expenses after successful probation, if required
About the Role
You will take responsibility for the day-to-day leadership and ongoing development of the helpdesk and customer experience function.You will ensure customers receive a consistent, high-quality service from onboarding and training through to ongoing support, issue resolution and relationship management.You will also play an important role in helping the business scale by improving processes, building structure, introducing KPIs and developing a high-performing support team.
Key Responsibilities
Lead and develop the helpdesk and customer support teamOwn and improve the customer journey, including onboarding, training and ongoing supportEnsure customer queries, incidents and technical issues are resolved quickly and effectivelyIntroduce and monitor KPIs, including service levels, response times, resolution times and customer satisfactionImprove helpdesk processes, workflows, documentation and standard operating proceduresSupport business growth by helping shape the future helpdesk structureCoach, motivate and develop team membersWork closely with internal teams, customers, suppliers and partnersProvide regular reporting on customer service performance, trends and improvement opportunitiesSupport senior leadership with management information and department statistics
About YouWe are looking for someone who is confident, organised and comfortable working in a fast-paced environment.You will ideally have:
Experience in helpdesk, customer service, customer success or customer experience leadershipStrong people management and team development skillsA customer-first approach and passion for service excellenceExperience improving processes and implementing changeGood understanding of customer service KPIs and reportingStrong communication and relationship-building skillsAbility to work well under pressure and manage competing prioritiesA positive, proactive and commercially minded approach
About EITEIT provides technology, infrastructure and support services to customers across areas including network security, WiFi infrastructure, digital signage, cabling, EPOS and payment solution rollouts, new store openings and white-labelled helpdesk services.Full training will be provided where required around our specific solutions and services.Additional InformationApplicants must be eligible to live and work in the UK. Due to the nature of our business, applicants must also have a clean credit and criminal history.EIT Limited is an equal opportunities employer. ....Read more...
Provide professional and friendly customer service via phone, email, and online platforms
Support travel consultants with customer enquiries and holiday research
Assist with administrative tasks related to travel bookings, including data entry and document preparation
Maintain accurate customer records and ensure compliance with data protection requirements
Prepare quotations, booking confirmations, and travel documentation
Liaise with suppliers and partners to support bookings and resolve queries
Support diary management, scheduling, and internal communications
Handle post-booking administration such as amendments, cancellations, and customer follow-ups
Use internal systems and digital tools effectively to support business operations
Contribute to team objectives and support continuous improvement of business processes
Training:Business Administrator Level 3.
Next Level Support:
Workshops every two weeks
1-2-1 tutoring and regular progress reviews
Functional Skills support if required
Training Outcome:Opportunity for permanent employment upon successful completion.Employer Description:Not Just Travel is a multi-award-winning, home-working travel agency creating exceptional, personalised travel experiences for customers worldwide. Known for outstanding customer service and strong supplier relationships, Not Just Travel supports individuals to build successful careers in the travel industry.Working Hours :Monday to Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Empower Healthcare. Elevate Patient Outcomes. Join the Team Behind It All.£29,000-£31,000 | Full-time | UK-Based Applicants Only (No Visa Sponsorship)Do you have a passion for healthcare and a talent for delivering outstanding customer support? We're on a mission to transform clinical care through innovative, mobile point-of-care technology-and we're looking for a Customer Support Officer who shares our vision.As part of our growing team, you'll work closely with hospitals, healthcare providers, and suppliers to support the delivery and performance of our flagship solution-h-trak-which is revolutionizing how healthcare environments manage inventory, data, and care outcomes.About the RoleThis is a varied, hands-on role that combines technical support, customer engagement, and project coordination. You'll play a critical role in onboarding new clients, resolving data issues, managing product master data, and ensuring our systems are running smoothly and effectively across sites.Your Key Responsibilities:Customer Support:
Act as the first point of contact for customer queries and support requestsManage and respond to service tickets via Freshdesk within agreed SLAsDeliver on-site support and refresher training when requiredWork with suppliers to gather product data and resolve information issuesMaintain accurate product data in the HRS (Replenishment System) and PMD (Product Master Database)Monitor customer usage of h-trak and flag any concerns to the Customer Services ManagerCreate and manage customer logins, barcode sheets, and reports as needed
Project Support:
Support project managers by uploading and maintaining customer-specific datasetsAssist with setting up profiles for products, staff, and proceduresUpload pricing files when requiredProvide on-site implementation support, including training, data validation, and go-live assistance
Additional Duties:
Provide cover for team members during absencesSupport colleagues as needed and assist with ad hoc tasks
What You'll Bring:
Experience in an IT service or customer support environmentProficiency in Microsoft Excel (intermediate level ideal)Excellent communication skills, both written and verbalA solution-focused mindset and strong attention to detailA collaborative, team-oriented approach with a proactive attitude
Why Join Us?At the forefront of digital healthcare innovation, we support some of the UK's most critical clinical environments from operating theatres to radiology labs. Our solutions drive measurable improvements in patient outcomes, clinical efficiency, and hospital performance.What We Offer:
Competitive salary: £29,000-£31,000 (based on experience)A supportive, collaborative, and mission-driven team cultureThe chance to make a genuine impact in a fast-evolving sector
Please note: Applicants must have the legal right to work in the UK. Unfortunately, we are unable to offer visa sponsorship at this time. You must also have a full UK Driving Licence and access to a carApply NowIf you're excited by the opportunity to support cutting-edge healthcare solutions and want to join a company that's driving real change, we want to hear from you.Send your CV to the link provided & we will be in direct contact.....Read more...
Customer Services Executive required to join an industrial engineering aftersales support team who support industrial capital equipment customers and maximise account revenue.
Requirements
Engineering Equipment after sales support experience.
School qualification or office based apprenticeship.
Role
Ensuring our customers have the best equipment ownership experience possible.
Develop a relationships with customers, understand their business industry and sell the appropriate services.
Upgrade and renew service and support contracts.
Own first line customer contact, telephone, email or other.
Relay customer service requirements efficiently to the Field Service Team.
Generate new Installation documentation for the service team.....Read more...
Key responsibilities include:
Accurate data entry and maintenance of customer and operational information within company systems
Supporting the wider business with administrative tasks, documentation, and internal processes
Managing and maintaining digital and paper records in line with company procedures
Handling incoming calls and emails, providing professional customer support and routing enquiries appropriately
Assisting with administrative tasks linked to service delivery, customer accounts, and day-to-day business operations
Supporting colleagues with scheduling, communication, and general office coordination tasks
Travelling to customer sites to assist with the setup and support of mobile and connectivity services alongside experienced colleagues
Attending client visits when required, supporting relationship management and customer service
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:On successful completion, high-performing apprentices may have the opportunity to progress into a business support, customer service, or operational administration role. There may also be opportunities to diversify into areas such as account management, digital marketing, or business development, with further progression available across the wider VIP Communications business.Employer Description:VIP Communications is an established communications and technology business providing a range of telecoms, connectivity, and business support solutions to clients across the region. The company prides itself on delivering excellent customer service and building long-term relationships with customers through professional and reliable support.Working Hours :Monday - Friday hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Deliver high levels of personal productivity and quality interactions with our customers
Support first contact resolution of queries including diagnosing and scheduling repairs
Support with rent, ASB, lettings and home ownership queries
Take a proactive approach to our customer experience
Work with colleagues to ensure we do what we say we’ll do to minimise customer effort
Record every contact, capturing quality customer information, including profiling, data in line with guidelines such as GDPR and PCI compliance
Promote safeguarding, making referrals where appropriate
Be available and flexible to work in our office during our opening hours
Provide support to colleagues as required
Support the Customer Experience Coach and Customer
Experience Manager with the implementation of Customer
Experience plans and projects
Training:
You will work towards Housing & Property Management Assistant Apprenticeship standard
You will also gain CIH Level 2 Certificate in Housing Practice
You will work towards functional skills, maths and English (if needed)
Training Outcome:
This is a fantastic opportunity to enter the housing sector
Employer Description:Established in 1968, we've been working with people to maximise their quality of life ever since. We own and manage more than 5,500 homes in England and Wales, providing a range of affordable housing solutions including general let properties, shared ownership (Homes by Muir), independent living (Muir Living) and supported housing. We also deliver services to help maintain homes and provide tenancy support for customers. With offices in Chester, Burnley and Huntingdon, we enjoy the support of 140 colleagues, as well as our own in-house maintenance provider, Muir Property Solutions (MPS).Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Working alongside the Customer Support Manager, you will support the day-to-day running of the service desk and administrative functions across the business. This is a varied role offering exposure to customer support, technical documentation and operational processes.
Service Desk Responsibilities
Monitor multiple service desks including TfGM, Rotala, MCV, Mellor and Yutong
Provide updates to customers on job progress and status
Escalate urgent issues to the Installation Manager, and close service tickets once work has been completed
Installation administration
Prepare job sheets for engineers
Send completed installation documentation to customers
Log completed installations on internal systems
Maintain accurate records of installation activity
Engineer Support
Maintain the engineer documentation folders
Prepare installation packs for upcoming jobs
Technical & documentation
Maintain vehicle installation records
Organise and manage database versions
Record parts used during installations
Track stock used by engineers
Log faulty equipment returns (RMA process)
General Administration
Monitor shared email inboxes (support@ / installations@)
Respond to basic customer enquiries professionally
Organise shared folders and internal documents
This role will provide hands-on experience across multiple departments, giving a broad understanding of business operations within a technical environment.Training:Training to be Provided
You will complete the Business Administration Level 3 Apprenticeship.
Training will include:
Structured off-the-job training with Rochdale Training
Service desk and operations management
Customer service and communication skills
Business systems and administration processes
Technical documentation and record keeping
Functional Skills in maths and English (if required)
End Point Assessment
Training Outcome:
Progression into a permanent service desk or operations role
Development into technical administration or coordination roles
Increased responsibility within customer support or installations
Full-time employment?Yes – potential for a permanent role following successful completion.
Progression Opportunities Identified?Yes – Service desk, operations and technical support pathways.Employer Description:McKenna Brothers is a specialist provider of vehicle technology and installation services, working with major transport operators and manufacturers across the UK. The business supports fleets with advanced systems, installations and ongoing service support.
This is an exciting opportunity to join a growing company in a newly created role, working closely with the Customer Support Manager and gaining exposure across service desk operations, installations and technical administration.
The role offers a strong foundation in business administration, customer service and technical operations, with real responsibility from the outset and the opportunity to develop valuable industry knowledge.Working Hours :Monday – Thursday
9:00am – 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills....Read more...
Respond to customer enquiries via live chat, email, and phone in a timely and professional manner
Troubleshoot customer issues and provide clear, accurate solutions
Develop a thorough working knowledge of the Sign In Solutions product and how customers use it
Support customers through onboarding and initial setup
Escalate complex issues to senior team members following established procedures
Maintain accurate records of customer interactions and resolutions within internal systems
Share customer feedback and identify recurring issues or trends with the wider team
Use AI tools to assist with research, drafting responses, and resolving customer queries efficiently
Contribute to ongoing improvements in support processes and documentation
Complete all apprenticeship coursework, assignments, and assessments within the 15-month programme
Attend all scheduled apprenticeship training sessions and reviews
Handle all customer data responsibly and in line with the Company Data Protection Procedure
Limit the risk of personal data breaches at all times
Follow all company security protocols and best practices
Skills Required:
Strong verbal and written communication skills
A genuine interest in customer service and helping people
Positive attitude with a willingness to learn and develop
Ability to work well within a team
Basic understanding of PC/Mac and common software applications
Reliable, punctual, and well-organised
Attention to detail
Training:
Customer service Level 2
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:
Possible full time permanent position upon completion of the apprenticeship
Employer Description:Our client created a smart and flexible way to sign in staff, visitors, and contractors. With over 18,000 sites across 70 countries, including America, Canada, Denmark and more, they are one of the world’s fastest-growing visitor management platforms. Their team consists of dedicated software developers and a customer success team, delivering brilliant features and exceptional customer service to their ever-growing community.
To provide first-line customer support via live chat, email, and phone, while completing a Level 2 Customer Service Apprenticeship. The role is designed to develop the apprentice's customer service skills and product knowledge within a structured learning environment, supported by the wider Customer Support team.Working Hours :Monday - Friday, 8.00am - 4.30pm office basedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
Assist and direct staff or customers when support tickets are raised
Support projects team with customer IT projects, including preparing IT equipment, EPOS and other scripted functions, to prepare equipment for live customer projects for our blue-chip client base
Identify and implement, where requested by management, any necessary technological advances for enhancing business products and services
Maintain and update existing products and services and provide documentation to support and educate employees and customers in said use where applicable
Support and maintain software and hardware used in the organisation's day-to-day operations and services
Provide an excellent level of service to our customers, being professional and courteous at all times
In addition to the above there may be other duties to carry out in relation to business/customer operational needs as and when required by your line manager to include supporting the warehouse and projects team at busy times and when the helpdesk is not busy. The role will require you to provide excellent levels of service to both internal staff and external customers.
Duties & Responsibilities:
Be considered technical trouble-shooter or, ‘go-to’ person in the event of requirement for first line technical support customer issues fully supported by your colleagues
Be nominated support for all matters pertaining to IP Protect Lite, WiFi, Loyalty and Chip & PIN solutions within our customer base
Respond in an organised, timely manner to all support issues received inbound across customer base customers and/or sales consultants and be able to perform technical and non-technical system maintenance to support a user or the team, i.e. password resets, running reports, firewall management, rule setting, managing authorised devices and responding to alerts regarding unauthorised devices on the network etc.) All training provided and internal support of your role
Ensure support tickets are responded to and resolved within internal and customer set SLAs where applicable
To carry out remote installs and telephone support while customer's self-install
Read manuals, periodicals, release updates and technical reports to learn ways to further respond to issues and questions in respect of all systems and network(s)
Provide technical pre-sales support to sales, as and when required
Provide out of hours’ support as and when required and agreed with your line manager
Training:The classroom training for the Digital Support Technician comprises of 3 modules. The apprentice will attend the training in an online classroom with their designated JBC trainer.
The modules taught are:
Core Support & Security
Digital Support & Communication
Technical Support & Training
Each module is delivered remotely over five consecutive days, with the training weeks scheduled at intervals throughout the apprenticeship.Training Outcome:
As well as the chance to receive full on-the-job training throughout, by the end of the apprenticeship you’ll have gained nationally accredited qualifications
The company also aims to offer the apprentice a permanent role at the end of the training (subject to successfully completing course and objectives.)
Employer Description:With a legacy that spans more than two decades working with major high street retailers, EIT are the installer of choice for your complete installation needs.
Our management team has combined experience of more than 75 years and there are very few situations that we have not experienced or solved when challenges are presented.
No job is too big or small and, with an enthusiastic and dedicated project management team, highly trained to work with PRINCE2 methodology, we are well placed to service all of your installation needs.
We are accredited installers for Point to Point Encryption (P2PE) and for a vast range of other peripheral services such as cabling and network infrastructure, Telecoms, Electrical, Audio Visual and much more.
So often, it's the installation that can make or break the IT project budget. Delays and disruption arising from poorly managed deployment can waste time, tie up your IT resources and damage business performance. Here at EIT we pride ourselves on project delivery being right first time, on-time and...within budget!Working Hours :4 days on, 2 days off and cover weekends and Bank Holidays.
Early Shift: 8.00am - 5.00pm. Late Shift: 11.00am - 8.00pm. Sunday Shift: 10.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
This role is designed as a structured learning journey
You will gain practical experience in handling customer enquiries, processing orders, checking stock, managing returns, and using our internal tools such as CRM and order platforms
You will also develop an understanding of how different parts of the business work together, including logistics, finance, and sales support
Your responsibilities will increase gradually as your confidence and skills develop. You will start with simple, well-defined tasks and, over time, take on more responsibility as you demonstrate accuracy, reliability, and good judgement
Throughout the programme, you will be supported by the team and given regular feedback to help you progress
This role is a structured learning and development role supported by clear training phases; an opportunity to gain practical workplace experience alongside experienced colleagues; a position where tasks and responsibilities increase gradually based on demonstrated competence and assessment; a role with defined scope and appropriate supervision
Core tasks will include:
Customer Support: Answer incoming calls and emails, support customers with basic queries (orders, delivery, products), escalate more complex issues to senior team members, ensure a friendly and helpful customer experience
Order Processing and Administration: Process automated orders and assist in order input, support with quotations and sample requests, help process returns and claims (logging and basic handling)
Operational Support: Assist with track and trace enquiries, support the team with day-to-day tasks, help maintain smooth workflow in busy periods
CRM and Data Management: Update customer information in CRM, ensure basic data accuracy, support with administrative tasks
Training Outcome:
Completion of the apprenticeship does not guarantee future employment, and any further opportunity (if available) would be subject to business need and a separate recruitment decision
Employer Description:Orac is an international, design-led manufacturer of architectural interior elements, including coving, wall panels and decorative finishes. From our UK base in Horsham, we support customers across the country, working with designers, installers and retailers on both residential and commercial projects. We’re a growing, creative business with a strong focus on quality, innovation and sustainability, offering a supportive team environment where apprentices can learn, develop, and build a long-term career.Working Hours :Monday - Friday, 09.00 - 15.00Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
Do you enjoy speaking with customers, spotting opportunities and turning enquiries into bookings? Are you organised, proactive and happy working in a busy office where no two days are the same? Would you like to join a long-established company with a strong reputation, a supportive team and the opportunity to earn bonus on top of your salary? If so, this could be the role for you.Milne Safety is a Health & Safety consultancy and training company based in Wymondham. We work with clients across the UK and are looking for a friendly, organised and commercially minded Sales & Customer Support Executive to join our busy team. Benefits
Salary of £28,000-£30,000, depending on experiencePotential OTE bonus of £8,000Company pensionOn-site parkingMonday-Friday working hoursFull-time, permanent positionSupportive team environmentVaried role with customer contact and sales opportunity
About the RoleThis is a varied role where you will handle incoming enquiries, support course bookings, manage instructor diaries and provide excellent customer service to both new and existing clients.Key responsibilitiesAs Sales & Customer Support Executive, you will be responsible for:
Handling incoming enquiries by phone and emailManaging instructors’ diariesSending booking forms via DocuhubBuilding strong relationships with customers by phone, email and LinkedInWorking towards an agreed sales target, with bonus potential when achievedIdentifying opportunities to grow business with new and existing clientsSupporting the management teamWorking with the marketing team and accrediting bodiesUpdating customer records and databasesBooking hotel stays for instructorsManaging the online training platformProviding excellent customer serviceMaintaining confidentiality and professionalismSupporting a positive team culture
Skills and experience requiredWe are looking for someone who has:
A confident and friendly telephone mannerStrong written and verbal communication skillsExcellent customer service skillsGood attention to detailThe ability to multitask and stay organisedConfidence using initiative to identify sales opportunitiesGood working knowledge of Microsoft Office, including Excel, Word and OutlookA positive, professional and team-focused attitudePrevious experience in customer service, sales support, account management, training administration, bookings coordination or office administration would be beneficial.
Health and safety experience is not essential, as training will be provided.About Milne SafetyMilne Safety is a well-established Health & Safety consultancy and training company based in Wymondham, Norfolk. We provide practical health and safety support, workplace training and online learning solutions to businesses across the UK.Apply nowIf you are a confident communicator with strong customer service skills and the drive to support business growth, we would love to hear from you. ....Read more...
You will work as part of our Customer Services team, supporting internal and external customers and contributing to a positive, professional service experience. Key responsibilities include:
Acting as a first point of contact for customer enquiries via email, phone and digital channels
Providing timely, accurate and professional responses to customer queries
Escalating complex or technical issues to appropriate colleagues when required
Conducting customer surveys and reporting feedback to management
Maintaining accurate customer records within internal systems
Supporting service delivery in line with agreed processes and service standards
Working collaboratively with colleagues across Workwell Outsourcing
Identifying opportunities to improve customer experience and service efficiency
Developing knowledge of Workwell’s services and customer needs
As you progress through the apprenticeship, you will take on increasing responsibility and develop confidence in handling more complex customer interactions.Training Outcome:You'll be level 3 qualifed in Customer Service.Employer Description:At Workwell Outsourcing, we support Recruitment businesses by delivering exceptional back-office supportWorking Hours :Monday to Friday - 37.5 hours per week. Shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills....Read more...
Expert Customer Support and Escalation Management: Act as a professional advocate for customer service, handling complex or technical requests, complaints, and queries, and serving as an escalation point for ongoing problems
Knowledge Sharing and Team Support: Utilise deep understanding of the organisation’s products and services to share knowledge and support the wider team, fostering a culture of continuous learning and improvement
Data Analysis and Digital Proficiency: Gather and analyse customer data to drive service improvements, effectively using organisational and generic IT systems, and staying aware of emerging digital technologies
Training:
Customer Service Specialist Level 3
The apprentice will do their training at Unit 1 Nottingham South and Wilford Industrial Estate, NG117EP - training schedule has yet to be agreed. Details will be made available at a later date
Functional Skills in English and maths if required
Completion of this apprenticeship will lead to eligibility to join the Institute of Customer Service as an individual member at professional level. Should you choose to progress on a customer service career path, you may be eligible for further professional membership including management
Training Outcome:Customer Services Manager.Employer Description:Join our fast-paced and growing online pharmacy, where you'll gain hands-on experience in warehouse operations, stock management, and order fulfillment. This is a fantastic opportunity to earn while you learn, develop valuable skills, and kickstart a career in logistics and supply chain. If you're hardworking, eager to grow, and looking for a supportive team, apply now and be part of our success story!Working Hours :Monday to Friday, between 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Core Administrative Duties:
Supporting with filing, data entry and updating business systems
Managing incoming emails, calls, and customer enquiries
Preparing and organising documents, reports or presentations
Scheduling meetings, maintaining calendars and arranging appointments
Assisting with minute‑taking and distributing information
Maintaining accurate records and ensuring information is up to date
Communication & Customer Service:
Greeting and assisting visitors
Providing customer support by phone, email or face‑to‑face
Communicating professionally with internal and external stakeholders
Business Processes & Support:
Supporting HR, finance, operations or project teams as required
Monitoring stock levels, ordering supplies and maintaining inventories
Upholding GDPR and confidentiality expectations
Following organisational policies and procedures
IT & Systems:
Using Microsoft Office and internal CRM/management systems
Inputting, updating, and retrieving information
Producing basic reports using templates or guidance
Training:Business Administrator Level 3.Training Outcome:After completing the Level 3 Business Administrator apprenticeship, learners can progress into roles such as Business Support Officer, Senior Administrator, Office Coordinator, Customer Service Executive, Project Administrator, HR Administrator, or Finance Assistant, depending on their interests and strengths. With further experience, they can move into more advanced positions like Office Manager, Executive Assistant, Project Support Officer, HR Assistant, or Operations Assistant. Many learners also choose to continue their development through higher‑level qualifications, including Level 4 Project Management, Level 4 Business Analyst, Level 4 HR Support, Level 4 Marketing Executive, or management routes such as the Operations/Departmental Manager apprenticeship. These pathways support long‑term progression into supervisory, specialist, or management roles within a business.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Monday to Friday 8:00 am to 6:30 pmSkills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,Enthusiasm,IT skills,Logical....Read more...
As part of the role, you will:
Assist with the installation of cloud and on-premises business telephony systems at customer premises
Support the installation of network cabling infrastructure including CAT6 and CAT6a systems
Help install and configure wireless networking solutions for business customers
Assist with the activation and programming of cloud and VoIP telephony services
Provide first-line technical support to customers via telephone, diagnosing issues with telephony and connectivity services
Carry out remote programming and configuration changes to customer systems
Liaise with field engineers to ensure the ticketing and service system is kept up to date
Communicate with customers to provide updates on service requests and ongoing projects
Work with suppliers regarding equipment orders and service requests
Support the sales team by researching products and services
Assist with general administration tasks within the service team
Training:
The apprenticeship standard will be completed fully within the workplace, giving you hands-on experience with modern business telephony and networking technology
You will receive training from experienced engineers in a real working environment, with exposure to both office-based support and on-site installations
On completion, you will achieve a recognised apprenticeship qualification
Training Outcome:Full-time apprenticeship with long-term career opportunity.Employer Description:Aspect Voice is a telecommunications provider based in Consett, County Durham, delivering tailored communication solutions to businesses across the UK. Established in 2003, the company specialises in IP telephone systems, cloud telephony, connectivity and network infrastructure. Aspect Voice works closely with organisations to design, install and support reliable communication systems that improve efficiency and customer engagement. With a strong reputation for customer service, the company focuses on long-term partnerships and responsive technical support. Their experienced team of engineers and communication specialists provide end-to-end solutions to meet the evolving needs of modern businesses. Working Hours :Monday - Thursday, 9.00am - 5.15pm & Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,A proactive “can-do” approach,Strong timekeeping....Read more...
Key Responsibilities:
Technical and Administrative Support
Provide administrative support to the technical and quality teams in relation to customer orders and documentation.
Assist with material certification checks, contract reviews and documentation overchecks.
Ensure that customer requirements and specifications received from Sales teams are accurately reflected in documentation.
Interface with Sales and Internal Teams
Work closely with Sales teams, quality staff and engineers to ensure customer and technical requirements are clearly understood and followed.
Act as an interface between Sales teams and internal departments to support efficient and timely order handling.
Quality and Compliance Support
Assist in identifying, recording and resolving documentation or quality‑related issues.
Support compliance with internal procedures, customer standards and relevant industry requirements.
Operational Support
Carry out general administrative duties within the technical department.
Provide support during peak workload periods or holiday cover where required and appropriate.
Training:Business Administrator Level 3 Apprenticeship Standard:
Training and support will be provided by our specialist Apprenticeship training provider, Smart Training & Recruitment
In order to meet the eligibility criteria for an Apprenticeship in England, you must be able to demonstrate at least three years UK residency, or hold a valid visa that meets the exceptions to this rule
Please note, as part of the Initial Assessment process, all qualifications will be verified by the Learning Records Service (LRS) via Department for Education
Training Outcome:
View to receive a contract at the end of a successful apprenticeship should there be a position available
Employer Description:voestalpine is represented worldwide by more than 500 Group companies and locations in more than 50 countries and on all 5 continents. Its head quarters is located in Linz, Austria.
Our UK office is based within Oldbury and on site we have two legal entities voestalpine High Performance Metals UK Ltd and voestalpine Specialty Metals UK Ltd – the candidate will be working within voestalpine Specialty Metals UK Ltd within our Oil & Gas, CPI & Renewals division. Working Hours :Monday to Thursday, 08.30 – 16.30 and Friday, 08.30 – 13.30 with 30 minutes for lunch Monday to Thursday. However, you must be flexible and work overtime when necessary to meet the business needs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Key Responsibilities:
General Administration:
Provide administrative support to the office team
Answer incoming telephone calls and direct enquiries appropriately
Respond to basic email enquiries or forward them to the relevant team member
Maintain organised digital and physical filing systems
Assist with scanning, copying, and preparing documents
Service & Operations Support:
Assist with updating service records and job information within company systems
Support the coordination of engineers’ schedules when required
Help prepare documentation for service visits and repair works
Maintain accurate customer and asset records
Customer Service:
Communicate professionally and courteously with customers
Assist with logging service requests and general enquiries
Support the team with follow-ups and customer administration
Finance Administration Support:
Assist with preparing documentation relating to customer invoices
Support the team in monitoring overdue invoices
Contact customers politely to follow up on outstanding payments
Maintain accurate records of invoice follow-ups and communications
Compliance & Documentation:
Assist with maintaining service and compliance documentation
Support the organisation and storage of company records
Ensure documentation is filed accurately and easy to retrieve
Learning & Development:
Complete coursework required as part of the Business Administration apprenticeship
Attend training sessions provided through the apprenticeship programme
Develop professional skills including communication, organisation, and business systems
Training:As an Apprentice, you will have the opportunity to study the following through this Apprenticeship:
Apprenticeship in Business Administrator
English and maths if required
Training Outcome:Future Career Opportunities within the company include
Office Administrator
Service Coordinator
Operations Assistant
Business Support Administrator
Personal Assistant
Office Manager
Employer Description:Hampshire Lift Services is a growing independent lift engineering company, delivering high-quality maintenance and repair services across the South of England. We are known for our reliability, responsiveness, and commitment to developing our team, including investment in our own in-house training facility.Working Hours :Monday to Friday, 09:00 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Order processing, records and documentation
Maintain our CRM systems with up to date information that will include calling existing customers and also older customer accounts that may have been over looked for new products
Enter customer orders and quotes into company systems accurately using Microsoft Office and our in-house CRM systems
Assisting with limited financial processes which include but not limited to book keeping, adding the purchase ledger, credit controls etc. There maybe scope to learn more about this side of the business for a potential future role within the company
You are to act is first point of contact for enquiries over the phone and email and therefore must be confident, have excellent verbal and written communication skills whilst providing a friendly, customer focused service to all customers/clients
You will also be involved in helping to grow and maintain our social media presence
The postholder will be fully supported during the apprenticeship and will receive regular support, training and help throughout.
Training:
Full Business Administrator Standard - Level 3
On the job training/support in the workplace as necessary
Remote training every month backed up by regular site visits
College attendance/support available monthly if required
Employer to offer dedicated training time to support Off-The-Job training as required/necessary
Training Outcome:
Possibility of future progression options upon successful completion of Level 3 qualification
To be discussed at interview
Employer Description:Imagine Office Supplies is a family run Office and General Stationery Company based in Plympton, Plymouth. We are looking for a motivated individual to join our team to help support our Account Managers and IT function with administration support.Working Hours :Monday - Friday, 9.00am - 5.00pm (30 minutes unpaid lunch break)Skills: Communication skills,IT skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental....Read more...
Supporting provision of a comprehensive housing & estate management service, making a positive contribution to our communities
Principal Duties and Responsibilities:
With support from the assistants provide a service for the emh homes Communities teams, answering enquiries and meeting service requests
Assist with enquiries, calls, workflows and external emails regarding referrals or issues that require further knowledge delivering excellent customer service
Support the senior housing officers and the customer contact centre in resolving queries at first point of contact
Support customers with housing related queries
Assist customers with expressions of dissatisfaction or complaints
Ensuring strong document management processes and safe storage of key documents relating to tenancies
Co-ordinate arrangements for team events
Raise and monitor orders in accordance with financial regulations and standing orders
Update housing management and external systems in relation to any changes of tenancy
Support with digital systems
Collate information for customers as required
Support teams in collating customer profiling information
Understand customer circumstances
Work in partnership with property services colleagues in managing decants following serious incidents and in cases of property related damage/ disrepair / gas access/ signage and cases of concern
The start date for this role is negotiable depending on individual circumstances.
Please note:
We reserve the right to close these vacancies prior to the application deadline once a sufficient number of applications have been received, so recommend early application
Training:
Customer Service Practitioner Apprenticeship Standard
Functional skills in maths and English if required (those aged 19+ will not need to sit maths and English Functional Skills if they do not already have the exemptions)
Internal relevant training courses as required for the job
Training Outcome:
It is expected that upon completion of the apprenticeship there may be an opportunity to remain in a full-time position within the Communities team or progress further within the organisation onto a suitable pathway
Employer Description:We are one of the largest providers of affordable housing and care services in the East Midlands, operating across more than 40 rural and urban local authority areas. Our commitment to delivering excellent services and providing safe, secure homes underpins everything we do. Working closely with our residents and partners, we aim to build up to 500 new, high-quality homes each year for rent and shared ownership. We also provide care and support services, including nursing care, Extra Care independent living and supported living – ensuring people can live well, safely and independently in homes that meet their needs. Alongside this, we continue to strengthen our service delivery by tackling homelessness, investing in apprenticeships, jobs, training, skills and enterprise, promoting financial inclusion and delivering energy-efficiency programmes.
Equality and diversity sit at the heart of our work, guiding both our services and the way we support the communities we serve.Working Hours :Monday- Friday, 09:00- 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental....Read more...
Product Specialist – Garage IT Systems
This role is ideal for a technically minded automotive aftermarket professional with a service management, service advisor or workshop management background who enjoys working directly with customers and wants to build a career in the automotive software industry.
A fantastic opportunity to join a fast‑growing international software company as it strengthens its presence across France. We are looking for a Product Specialist to deliver training, implementation, onboarding and ongoing support to independent garages and workshops.
What’s on offer
Salary: €40-45k
Field‑based role covering France
France‑based, flexible on location including Lyon, Lille, Nantes, Toulouse, Bordeaux, Rennes, Strasbourg, Montpellier, Clermont‑Ferrand, Dijon, Grenoble, Marseille
Join a fast‑growing international software company with strong progression opportunities
Why this role?
This is an excellent opportunity for someone with hands‑on workshop or service‑department experience who wants to transition into a customer‑facing, software‑focused role. You’ll play a key part in supporting garages across France, helping them modernise their operations and get the best from a leading garage management system. You’ll also have the chance to shape your own development as the company continues to grow internationally.
The role
Customer Training: Deliver engaging training sessions to garage teams on how to use the software effectively.
Implementation & Onboarding: Support new customers through setup, configuration and go‑live, including onsite visits.
Technical Support: Provide ongoing product support, troubleshooting and guidance to ensure customers get the most from the system.
Product Expertise: Act as a subject‑matter expert, feeding customer insights back to the product team to support continuous improvement.
Customer Relationship Management: Build strong, long‑term relationships with garages, ensuring high satisfaction and adoption.
Field‑Based Engagement: Travel to workshops across France to support installations, training and customer success activities.
Self‑Managed Logistics: Plan and organise your own travel, scheduling and field‑based logistics efficiently and independently.
Our ideal candidate
Native or fluent French speaker
Professional proficiency in English
Background as a Service Advisor, Service Manager, Workshop Manager or similar customer‑facing automotive role
Strong understanding of independent garages, workshop processes and customer needs
Tech‑savvy, with an interest in software and digital tools
Quick learner, able to pick up new systems and processes rapidly
Confident delivering training and working directly with customers
Self‑motivated, organised and comfortable working independently in a field‑based role
Register your interest
To register your interest for this Product Specialist – Garage IT Systems position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd or call Kayleigh for an introductory chat on +44 7908 893621.
Job Reference: 4345KB Product Specialist – Garage IT Systems
Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
