HAVi develops innovative technology that helps organisations protect their workforce from the risks of Hand Arm Vibration (HAV). We believe effective safety management is about understanding how people work and encouraging safer behaviours—not just completing paperwork. Our solutions are used by leading organisations across utilities, construction, facilities management, rail, and aerospace, and we pride ourselves on providing clear, actionable insights to help protect teams every day.
What We’re Looking For:
We’re looking for someone who is motivated, reliable, and keen to learn. This role suits someone who enjoys speaking with people, solving problems, and taking responsibility for their work.
Because we are a small team, it’s important that you are comfortable working independently, staying organised, and communicating confidently with customers over the phone, by email, and in person.
You don’t need previous experience, but a positive attitude, willingness to learn, and strong work ethic are essential.
Duties and Responsibilities:
Manage incoming queries via both email and telephone from new, existing, and potential customers, providing timely and professional support.
Process orders accurately and efficiently, becoming an expert in our products and services.
Support customers both remotely and in person, ensuring a positive experience.
Maintain accurate customer records and track interactions using company systems.
Collaborate with the team to share insights, ideas, and best practices.
Take ownership of your professional development, learning about customer service, communication, and problem-solving.
Learn and apply knowledge of relevant regulations and standards that impact our clients’ work.
Identify trends in customer feedback and suggest improvements to enhance the service experience.
Office support/admin including quality checking products and helping during meetings.
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 2 Customer Service qualification which will help start your career and give you an insight into the business' processes and procedures.
Our training is all completed both face to face, and remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you.
You receive 20% off-the-job training during this apprenticeship, which is included in your weekly working hours.
Training Outcome:This apprenticeship is the first step in a rewarding career at HAVi. As you gain experience, there will be opportunities to manage your own customer accounts, build lasting relationships, and take on more responsibility within the business.
We encourage continuous development, so you can further your education and skills through additional training and professional qualifications. Successful apprentices may progress into permanent roles with career growth, a company car, expenses, and other benefits.
You will join a growing, ambitious company where your contribution is valued, and your career potential is limitless.Employer Description:HAVi Technologies help organisations protect their workforce from the risks of Hand Arm Vibration (HAV). We believe effective safety management is about understanding how people work and encouraging safer behaviours, not just completing paperwork.
For nearly 20 years we have developed innovative technology that helps businesses monitor and manage vibration exposure, turning complex safety data into clear, actionable insights. Our HAV management system is used by leading organisations across industries including utilities, construction, facilities management, rail and aerospace.
At HAVi we work closely with our clients to solve real safety challenges and improve how organisations protect their teams every day.
Working Hours :Monday to Friday - 09.00 - 17.30.
Lunch - 1 hour unpaid.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
The successful candidate will:
Assist with incoming calls and make outbound calls to our vendor and prospective tenants
Recommend new properties to prospective tenants
Book viewings
Support the team by providing administrative support
Training:You will work towards a Level 2 Customer Service Practitioner Apprenticeship, including Functional Skills if required, which will be delivered via fortnightly day release at National Business College in Huddersfield or via Teams.Training Outcome:Opportunity to become a negotiator or administrator.Employer Description:William H Brown have been around since 1890 when William Henry Brown began trading, offering an auctions and valuation service. Over the years we have continued to grow - we now have 129 offices and we're one of the most established names in the industry.Working Hours :Monday - Friday, 9.00am - 5.00pm, with Saturday shift on a rota basis.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Support the Client Services team in the day-to-day administration and coordination of client accounts
Assist with the preparation of client performance reporting, including gathering operational data and helping compile management information packs
Support the organisation of client meetings, including scheduling meetings, preparing agendas and recording key actions
Maintain accurate internal records of client communications, actions and account activity
Assist with monitoring service performance against agreed SLA’s and KPI’s
Training:
The Customer Service Practitioner Level 2 apprenticeship uses a blended learning approach, combining hands-on experience in the workplace with structured theoretical study managed by a training provider
Training Outcome:
Client Services Executive.
Team Leader
Customer Service Specialist
Employer Description:
Advantis have over 250 team members, who help over 2 million customers each year. Our client base is made up of some of the largest companies in the UK, active across a number of market sectors, including Utilities, Government Bodies & Retail Finance.We work on behalf of these companies to help those customers who have fallen behind on their repayments.
Working Hours :Monday to Friday 37.5 hoursSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Excellent telephone manner....Read more...
Job Description:
Core-Asset Consulting is working with a UK-based fintech organisation to recruit a Graduate Customer Support Accountant. This opportunity is well suited to a recent accountancy graduate or early-career professional looking to build a long-term career within fintech, combining accounting knowledge with customer-facing responsibilities.
This role offers structured, individual training and development, enabling you to build confidence and capability while supporting customers using an online accounting platform. You will join a supportive team environment that values learning, collaboration, and high-quality service delivery.
Essential Skills/Experience:
A degree in Accounting or completed accountancy-related studies.
A solid understanding of UK accounting processes, supported by academic learning or practical exposure.
Strong IT skills and confidence working with digital and cloud-based systems.
An interest in the challenges faced by small businesses and how financial software can support them.
Awareness of bookkeeping and accounting software used by small business owners.
A customer-focused mindset and an interest in delivering high-quality service.
Core Responsibilities:
Act as a first point of contact for customers via phone, email, and online chat.
Respond accurately and promptly to customer and accounting-related queries.
Deliver customer training through outbound calls to trial users and subscribers.
Proactively engage with users to provide guidance and support.
Assist prospective customers who require additional information before adopting the product.
Support internal teams by testing new features and system upgrades.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: (16336)
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Senior Software Tester / QA Engineer – Up to £44,000 PA
Southampton – Hybrid Working
We are working with a well-established technology organisation to recruit an experienced Senior Software Tester / QA Engineer to play a key role in the delivery of customer-facing systems and core software products.
This position sits within a professional services environment and involves testing both standard solutions and complex, customer-specific implementations. You will work closely with developers, project managers and technical stakeholders, taking ownership of testing activities and ensuring systems meet defined quality standards prior to release and go-live.
As a Senior Software Tester, you will be responsible for driving software quality through effective manual and automated testing practices. You will contribute to the ongoing improvement of testing processes, support customer UAT, and act as a subject-matter expert for QA activities across projects, identifying and resolving defects early in the delivery lifecycle.
Key responsibilities:
Leading and executing software testing activities on customer systems prior to installation and go-live
Designing, writing and maintaining robust manual and automated test scripts
Owning the creation and maintenance of test plans, test cases and supporting documentation
Working collaboratively with development and technical teams to identify, log, prioritise and resolve defects
Creating and managing test data to support functional, regression and integration testing
Supporting and coordinating user acceptance testing, including direct customer engagement
Providing go-live support and post-deployment validation where required
Contributing to the continuous improvement of testing standards, tools and methodologies
Providing guidance and best practice advice to customers during UAT and test planning
Supporting internal product testing and mentoring junior team members where appropriate
Requirements:
Proven experience in a Software Testing / QA role, operating with a high degree of autonomy
Strong hands-on experience with manual testing across complex systems
Demonstrable experience designing and maintaining comprehensive test documentation
Experience working in Windows Client and Server environments
Confident use of Microsoft Office applications for test reporting and documentation
Highly advantageous experience:
ISTQB Foundation or Advanced certification
Experience with test automation tools and frameworks (Ranorex, Selenium or similar)
Exposure to C#, Java, or other object-oriented programming languages
Experience with SQL Server and/or Oracle databases, including querying and data validation
Experience using source control tools such as TFS or Git
Understanding of network architecture, IT security and Active Directory
Experience within document management, OCR or enterprise systems environments
The role may involve occasional UK and international travel.
Hybrid working is available once probation is passed, with 1–2 days per week on site.....Read more...
Resident Forklift Engineer / Forklift Maintenance Engineer
Location: Hull
Salary: Competitive + Shift Allowance + Overtime
Hours: 4045 hours per week | Monday Friday
An exciting opportunity has arisen for a skilled Resident Forklift Engineer to join a leading engineering support team working directly on-site with a major industrial customer within the DN post code. This role is ideal for an experienced Resident Forklift Engineer who enjoys diagnosing faults, carrying out maintenance, and ensuring material handling equipment operates safely and efficiently.
As a Resident Forklift Engineer, you will be based permanently at a customer site, maintaining and repairing a fleet of forklifts and warehouse equipment. The successful Resident Forklift Engineer will play a key role in minimising downtime and ensuring the customers operation runs smoothly. This is a great opportunity for a hands-on Resident Forklift Engineer who enjoys problem-solving, working with modern equipment, and building strong relationships with site teams.
Key Responsibilities
As a Resident Forklift Engineer, your duties will include:
Service & Maintenance: Carry out routine servicing and preventative maintenance on a fleet of forklifts and material handling equipment.
Diagnostics & Repairs: Diagnose and repair mechanical, hydraulic, and electrical faults on forklift trucks and warehouse equipment.
Breakdown Response: Respond quickly to breakdowns to minimise operational downtime and ensure equipment is returned to service efficiently.
Equipment Inspections: Conduct regular safety checks and inspections to ensure all equipment meets operational and safety standards.
Customer Support: Work closely with site teams and operators to provide technical support and maintain excellent working relationships.
Service Reporting: Complete digital service reports, record repairs, and order parts using company systems.
What Were Looking For
To be successful in this Resident Forklift Engineer position, candidates should have:
Experience working as a Resident Forklift Engineer, Forklift Engineer, Plant Fitter, Plant Engineer, or Vehicle Technician
Strong mechanical knowledge including hydraulics, diesel engines, and electrical fault finding
Experience servicing forklift trucks or similar mechanical equipment
The ability to work independently while also supporting the wider site team
Good communication skills and a proactive approach to problem solving
A full UK driving licence
Whats on Offer
Competitive salary based on experience
Shift allowance and overtime opportunities
Pension scheme
25 days annual leave plus bank holidays
Ongoing technical training and development
Career progression opportunities
Laptop, phone, specialist tools, and PPE provided
Apply Now If you are an experienced Resident Forklift Engineer looking for a stable site-based role with long-term career prospects, we would like to hear from you. Apply today with your CV to learn more about this Resident Forklift Engineer opportunity.
Holt Recruitment Specialising in Plant, Agricultural, Powered Access, Forklift, Lift & Access, Static plant. We recruit across the UK for Resident Forklift Engineer, Forklift Engineer, Forklift Technician, Plant Engineer, Plant Fitter, Material Handling Engineer, Mechanical Engineer, Field Service Engineer, Maintenance Engineer. PK - peter@holtautomotive.co.uk....Read more...
Answering initial phone calls from customers and logging cases accurately in the ticketing system
Providing 1st line support to resolve common IT and software issues
Using the ticketing system to update customers and manage cases through to resolution
Delivering technical support for both digital imaging solutions and general IT services
Escalating complex cases to the Technical Manager or scheduling a site visit when required
Assisting with data and database migrations for customers
Coordinating and assisting with software installations and customer training sessions
Booking and liaising with Field Service Engineers for on-site visits.
Helping manage our RMM system to ensure customer devices are secure and up to date
Training:Why choose our AWS Cloud Support Specialist Level 3 programme? The AWS Cloud Support Specialist apprenticeship allows you to recruit fresh cloud talent or upskill your existing workforce to become work-ready first-line IT support, specialising in AWS and cloud management. An AWS Cloud Support Specialist’s role is desk-based and revolves around system user queries and resolving faults in a helpdesk environment. AWS Cloud Support Specialists are expected to rectify or escalate faults swiftly, to mitigate internal and external impact. The AWS Cloud Support Specialist Level 3 apprenticeship enables the apprentice to:
Understand how to carry out a methodical approach to problem-solving
Become aware of the key organisational, cultural and health and safety considerations required by AWS Cloud Support Specialists
Comprehend core networking principles, including network addressing, Cloud, Virtualisation and Security
Gain a fundamental understanding of operating system concepts in cloud-based environments
Grasp the concept of cloud-enabled systems, secure integration, disaster recovery, principles of test plans and automation tools
Tools and technologies learned: Learners will learn to use AWS.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:At Dental Dynamix, we specialise in delivering cutting‑edge IT infrastructure and digital imaging solutions to dental practices nationwide. Dentists trust our expertise to turn complex technology into seamless, stress‑free systems, and our reputation is growing fast. As we continue to expand, we’re building an exciting future and striving to become one of the UK’s leading partners in Dental IT and Digital Imaging support.Working Hours :Monday to Friday, 9:00am - 5:00pm.Skills: Communication skills,IT skills,Problem solving skills....Read more...
An exciting opportunity has arisen for an experienced Hire Controller to join a busy and friendly depot within the plant hire industry. This position is ideal for someone who thrives in a fast-paced environment and enjoys coordinating equipment, managing customer relationships, and ensuring smooth day-to-day operations.
You will be responsible for processing hire orders, coordinating drivers, scheduling deliveries and collections, and acting as the first point of contact for customers. The role requires strong organisation skills, attention to detail, and a customer-focused approach.
Key Responsibilities
- Process hire orders and manage equipment availability
- Coordinate deliveries and collections with drivers
- Act as first point of contact for customer enquiries
- Ensure customer requests are handled efficiently and professionally
- Resolve customer issues in a calm and friendly manner
- Work closely with depot team to support daily operations
- Maintain accurate records and administration
- Prioritise workload and meet deadlines in a busy environment
Requirements
- Previous experience in a Hire Controller role within the plant hire industry
- Strong communication and customer service skills
- Ability to work independently and as part of a team
- Highly organised with strong attention to detail
- Experience working in a fast-paced environment
- Good Microsoft Office skills
- Effective time management and prioritisation skills
- Customer-focused mindset
This is a great opportunity for an experienced Hire Controller looking to join a supportive team in a stable, growing environment with long-term career prospects.
Please hit apply for reach our to Pete for further information on 07485986178 or peter@holtautomotive.co.uk....Read more...
JOB DESCRIPTION
DAP is currently looking to hire Product Information Specialist.
Responsibilities
Provide technical expertise to customers, sales reps, and internal staff in area of proper product usage/application.
Arrange for customer reimbursement for defective products, assist in rectifying customer complaints, and arrange for investigations on specific user complaints.
Provide technical advice to customers Respond to phone, email, chat, and faxed inquiries regarding 'how to use' DAP products correctly.
Advise customer on how to correct the misuse of DAP products. Supply technical data sheets, verbal advice, and safety data sheets to customers.
Respond to written, electronic and faxed correspondence regarding technical advice and user dissatisfaction. Provide product use referrals (i.e., specify the correct product for architects, engineers, contractors, and end users).
Rotating Saturday on Call Phone Support On-Call phone support. Each TCSR will be included in the standard rotating schedule with the requirement to provide on-call support (remotely) one Saturday each quarter. Saturday assignments will be posted on a quarterly schedule, once published any changes require 24-hour notice and management approval.
Requirements
Educational requirements are High School Diploma or bachelor's degree.
0-3 years' experience in customer service.
Comfortable working in a fast-paced environment, multitasking is essential.
Industry experience and product knowledge a plus.
Knowledge of SAP system preferred but not required.
Strong interpersonal, conflict resolution, and written and verbal communication skills.
Ability to work effectively in stressful situations.
Detail oriented service and mature attitude when dealing with customers.
Benefits:
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
Pay Range
$19 - $22 per hour.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
Sales Consultant Clearview – CO Home Improvements Leyland Fulltime or Self-Employed positions availableSalary: From £30k to £70k paBenefits:OTE: £65k+ | Creative Compensation Package: Base + Commission | Car Allowance | Onsite training using the latest technology support tools | Flexible working and continuous professional development | Employed and Self-Employed Opportunities About us:CO Home Improvement are a group of six retail brands operating across the North of England and Cumbria known as CO Home Improvements form part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we’re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service.Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If you’re passionate about making a difference and want to be part of a team that values your ideas and hard work, we’d love to hear from you. About the Role:As a Sales Consultant you'll be the go-to professional, from sparking conversations to understanding customers visions, and offering bespoke solutions that turn dreams into reality. Your role is crucial in our quest for exceeding customer expectations and achieving sales targets. You will:
Responsible for meeting with homeowners in their homes or in our showroom, through qualified leadsBe pro-active and confident in offering different suggestions and options to suit the customer’s needs and aspirationsDisplay a genuine caring approach, which will support and help the customer to solve problems to fill the needs that their home currently lacksExcellent product knowledge, as well as an understanding of the wide range of features and benefits, being able to relay these to the customersAbility to close sales and meet sales targets to support the groups growth targets
What we are looking for: We are looking for motivated and eager sales consultants to dive into the world of home improvement sales. Whether you have previous experience in the industry or are motivated to make a change, we will support good talent through training & development to be able to succeed in the role. Ideally you will have:
A strong sales backgroundA genuine, professional approach that mirrors our brand values.A hunger to smash through sales goals.The agility to thrive in a landscape that's always shifting.Fantastic communication skills - listening, understanding, and persuading.
Interested?If you are motivated and have a passion for sales, please submit your CV INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
JOB DESCRIPTION
DAP is currently looking to hire Product Information Specialist.
Responsibilities
Provide technical expertise to customers, sales reps, and internal staff in area of proper product usage/application.
Arrange for customer reimbursement for defective products, assist in rectifying customer complaints, and arrange for investigations on specific user complaints.
Provide technical advice to customers Respond to phone, email, chat, and faxed inquiries regarding 'how to use' DAP products correctly.
Advise customer on how to correct the misuse of DAP products. Supply technical data sheets, verbal advice, and safety data sheets to customers.
Respond to written, electronic and faxed correspondence regarding technical advice and user dissatisfaction. Provide product use referrals (i.e., specify the correct product for architects, engineers, contractors, and end users).
Rotating Saturday on Call Phone Support On-Call phone support. Each TCSR will be included in the standard rotating schedule with the requirement to provide on-call support (remotely) one Saturday each quarter. Saturday assignments will be posted on a quarterly schedule, once published any changes require 24-hour notice and management approval.
Requirements
Educational requirements are High School Diploma or bachelor's degree.
0-3 years' experience in customer service.
Comfortable working in a fast-paced environment, multitasking is essential.
Industry experience and product knowledge a plus.
Knowledge of SAP system preferred but not required.
Strong interpersonal, conflict resolution, and written and verbal communication skills.
Ability to work effectively in stressful situations.
Detail oriented service and mature attitude when dealing with customers.
Benefits:
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
Pay Range
$19 - $22 per hour.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
£27,800 starting, permanent role, travel benefits, wellness programmes, ongoing training and development, enhanced company pension plan, Mon-Fri no weekend work, sick pay scheme, free onsite parkingThis Breakdown Coordinator, plays a key role in coordinating maintenance, repair, and breakdown activities to ensure efficient service delivery and high levels of customer satisfaction.Acting as a central point of contact out of our Elland site, the breakdown coordinator role involves managing incoming service requests, allocating Field Service Engineers, and maintaining accurate records across internal systems.Responsibilities of our Breakdown Coordinator
To take customer calls and log repair notifications.
To allocate appropriate Field Service Engineer response to meet customer requirements.
Liaise with UK service supervisor and Service Manager regarding any issues that may arise.
Keep customers updated on the reported job progress.
Ensure all jobs are entered onto the appropriate in-house computer system.
To reschedule jobs and resources according to emerging customer needs and resource availability.
Undertake any other duties consistent with the purpose of this job or to support the needs of the business
What were looking for in our Breakdown Coordinator
Great time management and ability to prioritise workload
Great communication skills
Ability to communicate with internal and external stakeholders
Attention to detail
Ideally service or breakdown coordinator experience
Benefits of our Breakdown Coordinator role
Secure, permanent role
Employee health and wellness programmes
Enhanced pension plan
Sick pay scheme
Clear progression routes and support from management
If you are interested in this breakdown coordinator role, please apply now or contact Grace at E3 Recruitment
....Read more...
£27,800 starting, permanent role, travel benefits, wellness programmes, ongoing training and development, enhanced company pension plan, Mon-Fri no weekend work, sick pay scheme, free onsite parkingThis Fleet Coordinator, plays a key role in coordinating maintenance, repair, and breakdown activities to ensure efficient service delivery and high levels of customer satisfaction.Acting as a central point of contact out of our Elland site, the fleet coordinator role involves managing incoming service requests, allocating Field Service Engineers, and maintaining accurate records across internal systems.Responsibilities of our Fleet Coordinator
To take customer calls and log repair notifications.
To allocate appropriate Field Service Engineer response to meet customer requirements.
Liaise with UK service supervisor and Service Manager regarding any issues that may arise.
Keep customers updated on the reported job progress.
Ensure all jobs are entered onto the appropriate in-house computer system.
To reschedule jobs and resources according to emerging customer needs and resource availability.
Undertake any other duties consistent with the purpose of this job or to support the needs of the business
What were looking for in our Fleet Coordinator
Great time management and ability to prioritise workload
Great communication skills
Ability to communicate with internal and external stakeholders
Attention to detail
Ideally service or fleet coordinator experience
Benefits of our Fleet Coordinator role
Secure, permanent role
Employee health and wellness programmes
Enhanced pension plan
Sick pay scheme
Clear progression routes and support from management
If you are interested in this fleet coordinator role, please apply now or contact Grace at E3 Recruitment
....Read more...
£27,800 starting, permanent role, travel benefits, wellness programmes, ongoing training and development, enhanced company pension plan, Mon-Fri no weekend work, sick pay scheme, free onsite parking This Breakdown Coordinator role plays a key role in coordinating maintenance, repair, and breakdown activities to ensure efficient service delivery and high levels of customer satisfaction. The company is a nationwide, well respected and known business. Acting as a central point of contact out of our Elland site, the breakdown coordinator role involves managing incoming service requests, allocating Field Service Engineers, and maintaining accurate records across internal systems. Responsibilities of our Breakdown Coordinator
To take customer calls and log repair notifications.
To allocate appropriate Field Service Engineer response to meet customer requirements.
Liaise with UK service supervisor and Service Manager regarding any issues that may arise.
Keep customers updated on the reported job progress.
Ensure all jobs are entered onto the appropriate in-house computer system.
To reschedule jobs and resources according to emerging customer needs and resource availability.
Undertake any other duties consistent with the purpose of this job or to support the needs of the business
What were looking for in our Breakdown Coordinator
Great time management and ability to prioritise workload
Great communication skills
Ability to communicate with internal and external stakeholders
Attention to detail
Ideally service or breakdown coordinator experience
Benefits of our Breakdown Coordinator role
Secure, permanent role
Employee health and wellness programmes
Mon – Fri only
Enhanced pension plan
Sick pay scheme
Clear progression routes and support from management
If you are interested in this breakdown coordinator role, please apply now or contact Grace at E3 Recruitment
....Read more...
As a Field Service Apprentice, you will:
Learn to install and commission our range of industrial printing and coding equipment, including Hitachi and Anser
Support senior engineers in servicing and maintaining printers at customer sites
Work closely with the sales team to support printer trials and demonstrations
Build customer relationships through excellent service and communication
Assist in workshop duties at our Wigan base, including testing, servicing, and preparing equipment
Develop technical skills in PLCs, electrical panel testing, and print-and-apply labellers
Training:
The course is 42 months plus EPA and delivery is at our Centre Horwich Business Park, Chorley New Rd, Horwich, Bolton BL6 5UE on a day release basis
Training Outcome:
Full time role for ideal candidate
Employer Description:Newcode provide high-quality printing solutions to meet the needs of users from a wide range of industries with the most demanding applications
We supply advanced printers and labellers suitable for a wide range of potential applications, and can help you find the right technology for your needs.
We provide continuous inkjet, thermal inkjet and laser marking tools that can be used to provide high-quality marking and coding for a wide range of potential applications.Working Hours :Monday - Friday, 8.00am - 4.30pm. Occasional weekend work may be required during training or site visits.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Positive attitude and eagernes,Team player mentality,Proactive and self-motivated,Innovative thinking....Read more...
This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training. You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice.
Key duties may include:
Greeting patients and welcoming them into the practice
Managing appointment bookings and diary systems
Handling patient enquiries both in person and over the phone
Processing payments and maintaining accurate patient records
Supporting the dental team with administrative tasks
Ensuring a positive patient experience from arrival to departure
Maintaining confidentiality and professionalism at all times
Training:Provided by Tempdent:
Level 2 Customer Service Practitioner Apprenticeship
Dental Receptionist specific training
Functional Skills (if applicable)
Flexible online delivery model
Induction and regular progress support
Training Outcome:Possibility of a full-time role after the completion of the apprenticeship and progression within the practice.Employer Description:This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.Working Hours :Monday - Thursday 8.45am - 5pm
Friday 8.45am - 4.15pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Telephone,Time Management....Read more...
This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training. You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice.
Key duties may include:
Greeting patients and welcoming them into the practice
Managing appointment bookings and diary systems
Handling patient enquiries both in person and over the phone
Processing payments and maintaining accurate patient records
Supporting the dental team with administrative tasks
Ensuring a positive patient experience from arrival to departure
Maintaining confidentiality and professionalism at all times
Training:Provided by Tempdent:
Level 2 Customer Service Practitioner Apprenticeship
Dental Receptionist specific training
Functional Skills (if applicable)
Flexible online delivery model
Induction and regular progress support
Training Outcome:Possibility of a full-time role after the completion of the apprenticeship and progression within the practice.Employer Description:This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.Working Hours :4 days a week between Monday - Friday 8.45am-5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Telephone,Time Management....Read more...
Logging Support tickets on the Service Management tool and resolving assigned Service Analyst group tickets
Maintain a high degree of customer Service for all support queries and adhere to all service management processes
To ensure that all requests for support are logged in the Service
Desk ticket logging system. Promoting all self-service methods to customers
Ensure that customers are kept up to date during the lifecycle of a ticket or a project task
Make sure the Knowledge Database is maintained with the latest procedural documentation on current hardware and software
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT.
You’ll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, you’ll accelerate your skills and get the qualification and confidence you need to thrive in IT.Employer Description:At bpha, we are proud to be a leading housing association, providing high-quality, affordable homes and building connected communities across the Oxford to Cambridge arc. With over 20,000 homes and a strong commitment to putting people at the heart of everything we do, we play a vital role in supporting local communities and improving lives.Working Hours :Monday to Friday, 9.00am - 5.00pm or 8.00am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Analytical skills....Read more...
Main responsibilities:
Carry out a wide range of 1st and 2nd level problem/request management and resolution activity, against prescribed service levels and across multiple hardware and software technologies
Manage calls from customers and log tickets into the Sota Service Desk Management Tool
Ensure all problems are progressed in line with Sota best practice
Manage all problems and requests through to resolution and or fulfilment ensuring the customer and ticketing system are updated in a timely fashion
Appropriately identify and prioritise customer problems/requests to ensure that Sota maintains high levels of customer satisfaction
To provide basic engineering support in respect of the build, configuration and deployment of new systems into production to support
Ensure that resolved escalation procedures are complied with in a timely and appropriate fashion
Continuously strive to improve the efficiency and quality of the service
Ensure compliance with all policies, processes and procedures mandated by the company
Training:Information Communications Technician Level 3.
Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premises and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.
Benefits:
Pension
Life Assurance
Income Protection
Perkbox Membership
Free use of on-site swimming pool
Employer Description:Sota Solutions is a market-leading IT solutions provider specialising in platform hosting, network infrastructure, data centre and business continuity services for small, medium and large enterprises, public sector organisations, as well as other service providers.
Established for over 30 years and with a £6M turnover and strong balance sheet, the company’s facilities include two data centres, a disaster recovery suite, a network operations centre, located in a highly secure twenty-five-acre science park campus in Kent. Join us and be part of the tech revolution.Working Hours :Monday - Friday 08:45 - 17:15Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills....Read more...
Resolve assigned IT helpdesk calls
Assist with all channels of communication into the helpdesk (phone, email, web portal)
To ensure that accurate, up-to-date information is maintained on all support ticket and the customer is informed on progress at regular intervals
Provide cover for the helpdesk between the hours of 7.30am to 5pm
Attend relevant meetings as required
Build a good rapport with all helpdesk customers
Perform hands-on fixes at desktop level, including installing and upgrading software, installing hardware and configuring systems and applications
Apply diagnostic utilities to aid in troubleshooting
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premises and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Greater Manchester Academies Trust (GMAT) is a multi-academy Trust which currently provides nursery, primary and secondary education in North Manchester, at the Manchester Communication Academy (MCA) and Manchester Communication Primary Academy (MCPA). We also provide associate leadership and management support to Collyhurst Nursery, a Local Authority maintained nursery and Children’s Centres.Working Hours :Days and shifts to be confirmed.Skills: IT skills,Customer care skills....Read more...
Key Responsibilities:
Service Scheduling: Coordinate daily and forward schedule for service engineers, match jobs to engineer competence, optimise routes, maintain job status, confirm customer readiness, monitor progress, and distribute job packs
Logistics Administration: Arrange parts and tools, coordinate couriers and returns, support vehicle logistics, maintain tool registers, book accommodation and travel, prepare delivery notes and documentation
Customer & Stakeholder Communication: Act as first point of contact for customers, liaise with engineers and managers, issue confirmations and updates
Data & Compliance: Maintain accurate records, support compliance with policies, produce simple reports
Continuous Improvement: Identify opportunities to improve scheduling efficiency and participate in improvement projects
Training:
Training with Milton Keynes College
Ongoing training, support and development with the employer
Business Administrator Level 3
Training Outcome:
Opportunity to develop yourself with further and higher-level training for the successful candidate
Employer Description:GEA is one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors. Our portfolio includes machinery and plants as well as advanced process technology, components and comprehensive services. Guided by a strong sense of purpose, our more than 18,000 dedicated employees work to enhance the sustainability and efficiency of production processes globally.Working Hours :Monday - Friday, 08:30 - 17:00.Skills: Strong organisation,Professional communication,Attention to detail,Problem‑solving mindset,Microsoft 365 skills,Positive attitude,Field service awareness,Route planning skills,Interest in engineering....Read more...
The successful candidate will:
Assist with incoming calls and make outbound calls
Book viewings
Support the team by providing administrative support
Preferably a passion for sales
IT literate (MS Office, internet, email systems and social media platforms is especially important)
Creating sales particulars
Training:
You will work towards a Level 2 Customer Service Practitioner Apprenticeship, including Functional Skills if required, which will be delivered via fortnightly day release at National Business College in Huddersfield
Training Outcome:
Opportunity to become a negotiator or administrator
Employer Description:William H Brown have been around since 1890 when William Henry Brown began trading, offering an auctions and valuation service. Over the years we have continued to grow - we now have 129 offices and we're one of the most established names in the industry.Working Hours :Monday - Friday, 9.00am - 5.00pm, with Saturday shift on a rota basis.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Provide exceptional first line support of PC equipment & Peripherals to existing clients
Accurately diagnose an issue based on the information you have been given
Resolve an issue efficiently and accurately
Maintain good communication with your clients and manager at all times
Install and configure computer systems
Diagnose and solve hardware/software faults
Log customer/employee queries
Software Installation & support
Complete Windows Installation & Reinstallation
Email / telephone / enquiries
General administration duties will also be required of you
Training:
One day study at Newcastle College (ST5 2GB)
Training Outcome:
Could lead to a permanent position for the right person.
Employer Description:Arc IT provide a professional, bespoke and reliable virtual IT department for businesses, charities and educational organisations.Working Hours :Monday - Friday, 37.5 hours per week. Shifts to be confirmed.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Initiative....Read more...
Job Description:
Core-Asset Consulting is partnering with a UK-based fintech organisation to recruit a Customer Accountant. This role is ideal for an accounting or bookkeeping professional looking to apply their technical knowledge in a customer-focused, technology-driven environment.
You will join a collaborative support function dedicated to delivering high-quality service to small business customers using their online accounting platform. The role offers structured onboarding, ongoing development, and the opportunity to contribute meaningfully to customer experience and product improvement.
Essential Skills/Experience:
Relevant practical accounting or bookkeeping experience.
Hands-on knowledge of core accounting areas such as VAT, payroll (RTI), and Self-Assessment.
Strong understanding of accounting processes, supported by practical application.
High level of digital literacy and confidence working with cloud-based systems.
Awareness of bookkeeping and accounting software used by small businesses.
A customer-focused mindset with a commitment to delivering high-quality service.
Core Responsibilities:
Act as the first point of contact for customers via phone, email, and online chat.
Respond accurately and efficiently to accounting and product-related queries.
Provide customer training through outbound calls to trial users and existing customers.
Proactively engage with users to offer guidance and support.
Support prospective customers by providing product information and reassurance.
Assist internal teams by testing new features and system enhancements.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16335
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
You’ll join a 24-month programme, made up of 20 months of training and a 4 month EPA (End Point Assessment) period. During your programme you will be working on-site and gain experience across waste networks sewerage operations, by completing 2 in-role placements within our Customer and Environment teams.
In the Customer team, you’ll work with our reactive operatives, who are responsible for responding to customer call-outs and maintaining Severn Trent’s waste network. You'll learn to use jetting and vaccumation equipment to support first-response tasks such as blockage clearance, pipe cleansing, and network surveying, while delivering excellent face-to-face customer service.
In the Environment team, you’ll work with our proactive technicians and technical experts, who are responsible for maintaining the variety of assets on Severn Trent's waste network. You'll learn to identify our assets and understand how they work to support advance problem diagnosis, while identifying improvement opportunities and mitigating pollution risks.
What you will learn:
You'll be supporting colleagues to help create a fair and equitable working environment where everyone can succeed by:
Learning how we maintain and repair our wastewater network.
Ensuring our system is working efficiently and effectively so that we don’t cause any nasty blockages!
Working with customers to educate them on the impact pouring fats, oils and greases down the drain can have on our system and will take pro-active surveys and actions to keep our network well maintained.
Understanding how we respond and investigate pollution incidents, with a real care for our environment and customers.
Training Outcome:
By the end of this programme, you will take up a full time role in Severn Trent where you will be able to put your skills to action
Following completion of your apprenticeship, you will move into a full-time role such as a Waste Network Technician where you’ll get to make a real difference
Employer Description:At Severn Trent, we believe everyone deserves more. More care for the environment, more sustainable initiatives, and more support for the communities we serve. That's why we're on a mission to deliver bigger and better things, and we need passionate apprentices like you to help us achieve our goals.
Our people and culture are the heart of our success. We're proud to be in the top 5% of utility companies worldwide for employee engagement and ranked as a Top 50 UK Employer on Glassdoor. With nearly 10,000 dedicated colleagues, we're looking for more brilliant people who are eager to turn challenges into opportunities for a better future.
If you're excited to learn, and ready to make a real impact, we want you on our teamWorking Hours :You will be working 37 per week Monday to Friday, typically across a 7am – 3pm, working hours may differ due to the role being in an operational area of the business.Skills: Communication skills,Customer care skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
