Dealing with customers face to face at P3 over the phone and onsite
Performing builds, repairs, and remote technical support
Opportunity to learn about desk support and IT security
Training:
Level 3 Digital Support Technician
Functional skills
Work based learning
Training Outcome:Progression onto full time employment.Employer Description:P3 Computer Services Limited was formed in November 1995.
It was the intention to provide very high levels of customer service to the
business sector, the education sector and for home users.
A 100% commitment to this principle lead to unprecedented growth that solidified us as one of the best IT providers in the East Lancs area. Within just 3 short years later, we became a multi-million pound turnover business.
In May 2018, the Team completed a management buy out and
relocated to new premises in Rosegrove.
Although there have been many changes over the past 28 years,
P3 Computers still stands by the principle of providing our absolute best, service for all our our customers and look forward to the next 20+ years.Working Hours :Monday - Friday, 9:00am - 5:30pm / 30 minutes lunch unpaid / relaxed breaks throughout the day.Skills: Customer care skills,Team working,Keen,Willingness to learn,17 +....Read more...
Principal Duties
1 To be responsible for providing efficient and effective administrative and/or customer service support to respond to service specific needs including: -
Postal duties
Photocopying and collating documents
Taking telephone messages
Inputting data onto computer systems
Using IT packages for word processing, spreadsheet and database applications
Dealing with customer requirements in a courteous and professional manner, taking advice from the Admin Manager when appropriate
2 To be familiar with a range of IT systems
3 To ensure effective use of office equipment and machinery and to make use of such facilities
4 To undertake word processing and other administrative/customer service work as required.
5 To undertake research and collate information as directed by Business Support Management.
6 To train with and shadow the Business Support Team to obtain experience of the various Administrative functions within Children’s Services scope of work.
7 To provide assistance to colleagues in allocated areas as and when appropriate.
Secondary Tasks
1 To participate in council programmes of in-service training as a trainee and when required as a trainer facilitator.
2 To undertake such other duties and responsibilities of an equivalent nature as may be determined from time to time by the Service Head (or nominated representative) in consultation with the postholder (and if he/she so wishes, with his/her Trade Union representative).
3 To assist when required in activities to promote and publicise apprenticeships within the council.
4 Maintain a daily record of tasks performed in the form of a diary to show personal progress
5 To undertake such other duties and responsibilities of an equivalent nature as may be determined by the Principal Manager (or nominated representative) in consultation with the apprentice and, if she/he wishes, with his/her trade union representativeTraining:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Progression offered to the right candidate.Employer Description:Rochdale Council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.Working Hours :37 flexible working hours in accordance with the needs of the service, to include evening and weekends.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Number skills,Team working,Pioneering and Open Approach,Proud,Passionate....Read more...
Office administration
Assisting customers with queries and bookings
Supporting our friendly team with a wide variety of tasks
Training:Work-based training at our head office in Calne with the support of a Wiltshire College & University Centre assessor. Training Outcome:Upon successful completion of the apprenticeship programme, there may be the opportunity for progression to Customer Service Assistant and further qualifications.Employer Description:We are a small team of 20 staff and have been in business for 21 years. We pride ourselves on our customer service and are Which Trusted Traders with 5* customer ratings, awarded the Which Certificate of Excellence in 2020.Working Hours :Monday - Friday between 8.30am to 5pm. No bank holidays or weekend/evening working. 30 minute unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
Key responsibilities:
Have the responsibility of the Primary Customer Contact (PCC) to specified customers and being the primary support to these customers
Work with the Systems Manager in promoting the development of PCC customers’ IT facilities
To complete maintenance schedules as specified by the Systems Manager, to record results and highlight exceptions for further action
To check backup results for all customers, as directed by the Systems Manager
Produce and maintain support tickets, site and system documentation to the company standards
Design and manage Customer Projects as identified by the Systems Manager including software patch and upgrade roll-outs
To comply with all technical and engineering standards specified by the Systems Manager and to contribute to the development of these standards to enable continual improvement of the company
Attend and successfully complete your apprenticeship training programme
Responsibility for specific technical expertise as defined by the Systems Manager
Training:
Level 3 Information Communications Technician Apprenticeship Standard
On-demand training resources via Pluralsight platform
Best-in-class remote training via Zoom
Full support from Digital Skills Coach
Training Outcome:
For someone looking to progress their role, the IT apprentice roles naturally leads into roles such as: IT Technician, Field Technician and Third Line support
Employer Description:ICU IT are proud to provide IT support to clients across Derby, Nottingham, Leicester, Sheffield, Stafford, South Yorkshire and the surrounding areas. Regardless of the industry you work in, you’ll be able to count on our expert team to provide you with first-class IT solutions that’ll expertly meet your individual business needs and requirements.Working Hours :Monday - Friday, 8.30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Initiative....Read more...
Customer Service Administrator
Location: Poole
Salary: up to £30,000 per annum DOE
Hours: Monday Friday 8:30am 5:30pm (early finish Friday)
FREE onsite parking
Our client is looking for an experienced Customer Service Administrator to join their team on a permanent basis. You will be managing the relationships for the company, as well as dealing with enquiries, processing orders and supporting various teams.
Duties:
- Handle inbound phone calls, providing courteous and effective assistance to customer enquiries
- Responsible for organising the inboxes, and distributing the workload within the team
- Customer relationship building via phone and email
- Build technical product knowledge through internal training to confidently support customers with product selection and usage advice
- Sourcing and negotiating quotations
- Process customer orders promptly using the companys CRM system
- Ensuring all communications is correctly logged and kept up to date in the CRM system
- Assist the Sales team with general administrative duties when needed
- Continually reach out to customers to gain insights and feedback about the service
Skills:
- Excellent communication and administrative skills
- Ability to build relationships through various platforms
- Have a can do and positive attitude
- Previous sales administrative experience would be desirable but not essential
- Be a pro-active team player, with the ability to prioritise workload efficiently
To apply, please send an updated cv to shannon@holtrecruitmentgroup.com or apply now!....Read more...
Quality Engineer, PPC
Role Overview:
The Quality Engineer is responsible to the HSQE Manager for the effective testing and measuring of products, and recording the results of the inspection activities.
The Quality Engineer will assist in the maintenance of the Integrated Management System, and Create and maintain company quality documentation, such as procedures, work instructions, quality alerts and forms.
The Quality Engineer will be highly competent in the mechanical and electrical testing of electromechanical rotating devices with expertise in various precision measuring tools and electrical testing through insulation, electrical noise and voltage drop and also visual detection of surface defects such as nicks, burrs, pits, and scratches.
The role is based in High Wycombe. Off-site visits are not expected but may be required to support activities at customer and supplier sites as required by the business needs.
Key Responsibilities:
Maintain excel spreadsheets for supplier rejection, corrective action reporting and customer returns data.
Support the receipt, recording, investigation and analysis of customer returned products (e.g., RMA’s & 8D’s).
Create and maintain company quality documentation, such as procedures, work instructions, quality alerts and forms.
Investigate instances of product and process failure, conduct effective root cause analysis-implement robust corrective actions with proven problem-solving techniques such as 8D and 5Y.
Conduct internal quality management system audits and product and process audits.
Participation in QA project as direct.
Assist with resolving certification issues with suppliers, stockist, test house, mill in a timely manner.
Excellent understanding of metrology and testing practices for both mechanical and electrical inspection and testing, with particular application for slip rings desirable.
Follow inspection standards and sign-off documentation requirements to ensure consistency of the application of measurement and reporting methods for communication to the customers and end users.
Perform mechanical and electrical inspection and testing of, incoming components, finished products and sub-assemblies throughout the manufacturing process as required.
Execution of the company 5S policy and relevant health and safety or environmental policies to maintain a safe working environment.
Support the investigation of concerns, both external and internal, including quarantined parts and customer rejects, ensuring that root cause is adequately identified for counter measure implementation.
Maintain information relating to departmental and process KPIs to assess ongoing performance.
Support relevant risk assessments of processes and tasks within the department.
Further Responsibilities and Skills Include:
The Quality Engineer will be the interface between the manufacturing and testing of Pandect’s products and as such requires exceptional interpersonal skills as well as an ability to prioritise workload effectively to meet the demands of the business.
Able to accurately read interpret and follow CAD / technical drawings
Effective communication and time management skills.
Good computer literacy skills (esp. Microsoft Excel and Word).
Adept at the creation of reports and documentation.
Mechanical/Electrical/Electronical Engineering Degree
Experienced in problem solving methodologies (A3, 8D) (desired)
Knowledge and understanding of ISO 9001:2015. (desired)
Experienced in Lean methodologies (5S, Visual Management etc.) (desired)
Confident communicator, fluent in spoken and written English
....Read more...
Sales Support Executive
We’re working with a specialist Datacentre provider supporting mission-critical government operations across the UK. They’re looking for a driven, confident and organised Sales Support professional to join their Defence & Intelligence division.
This is an exciting opportunity to work directly alongside a senior salesperson in a high-impact environment — supporting vital public sector clients and helping deliver state-of-the-art infrastructure solutions.
Role Responsibilities:
Supporting the D&I Sales Lead throughout the full sales lifecycle — from initial engagement to deal closure
Coordinating sales administration, documentation (NDAs, agreements), and customer handovers
Assisting with lead generation, campaign planning, and marketing initiatives
Building trusted relationships with key stakeholders across defence, intelligence and public sector communities
Maintaining accurate records in CRM tools and collaborating with internal delivery teams
Representing the company at customer meetings, conferences and events
Role Requirements:
Confident communicator with strong interpersonal skills — you’re a natural relationship builder
Excellent written, verbal and numerical ability
A proactive, self-starting attitude with an interest in sales and technology
Comfortable engaging with senior stakeholders in highly secure environments
Strong knowledge of Microsoft Office 365 (Word, Excel, PowerPoint, Teams)
Ideally some familiarity with the data centre, public sector IT, or secure infrastructure space
Strong admin and customer service skills
Knowledge of or interest in defence/intelligence sector security protocols
Paying up to £35k. Based in Corsham, South West (with occasional UK-wide travel) 4-days per week on site.
....Read more...
PCV Driver
Reporting to: Ground Transport Operations Coordinator
ROLE PURPOSE:
To provide an excellent service to our clients customers by driving our internal bus fleet. As a key part of the team, you will be providing amazing customer journeys with elevated levels of service.
PRINCIPAL RESPONSIBILITIES:
Transport the clients passengers and staff from various locations on-site to the allocated destinations by driving our internal fleet of vehicles.
Work a varied shift pattern providing 24/7 cover for the operation on Saturdays and Sundays
Support the clients drive for 0 carbon emissions by working with the clients teams and technology to provide an effective on demand service
Comply with all internal and external policies, procedures and legislation that apply to your role
Take responsibility for the welfare comfort and safety of all passengers utilising the bus services
Carry out daily inspections on systems and equipment fitted to the PCV fleet, including daily inspection vehicle checks
Monitor the utilisation of equipment and vehicles including refueling and daily upkeep of vehicles
Provide excellent customer service, responding to customer enquiries, and resolving situations swiftly
This is not intended to be an exhaustive list, and the role holder is expected to undertake any duties reasonably required to fulfil their role and support the clients business objectives.
Additionally, every employee is expected to:
Comply with all relevant legislation, health and safety requirements and company policies
Engage in continuous personal development
Promote the vision and values of the clients business
....Read more...
Part time PCV Driver
Days of work: Thur, Fri, Sat, Sun & Mon Shifts: 12 hours Pay: £13.45 to £15.43
Reporting to: Ground Transport Operations Coordinator
ROLE PURPOSE:
To provide an excellent service to our clients customers by driving our internal bus fleet. As a key part of the team, you will be providing amazing customer journeys with elevated levels of service.
PRINCIPAL RESPONSIBILITIES:
Transport the clients passengers and staff from various locations on-site to the allocated destinations by driving our internal fleet of vehicles.
Work a varied shift pattern providing 24/7 cover for the operation
Support the clients drive for 0 carbon emissions by working with the clients teams and technology to provide an effective on demand service
Comply with all internal and external policies, procedures and legislation that apply to your role
Take responsibility for the welfare comfort and safety of all passengers utilising the bus services
Carry out daily inspections on systems and equipment fitted to the PCV fleet, including daily inspection vehicle checks
Monitor the utilisation of equipment and vehicles including refuelling and daily upkeep of vehicles
Provide excellent customer service, responding to customer enquiries, and resolving situations swiftly
This is not intended to be an exhaustive list, and the role holder is expected to undertake any duties reasonably required to fulfil their role and support the clients business objectives.
Mego Employment Ltd acts as an employment agency for permanent positions and an employment business for temporary roles.....Read more...
Assist in scheduling service jobs and updating internal job management systems.
Support with customer communication, including confirming appointments and sending job updates.
Help prepare job packs, including RAMS and certificates for customer submission.
Track and update job statuses using software such as Motion and Clik (training provided).
Assist with ordering materials and consumables needed for engineer tasks.
File and organise documentation such as job reports, inspection sheets, and invoices.
Learn how to generate and submit basic quotes under the guidance of the service team.
Support the team with general admin duties such as printing, scanning, and phone handling.
Attend internal meetings and take notes as required.
Maintain a professional and helpful approach with both colleagues and customers.
Training:
Business Administrator Level 3 Apprenticeship Standard.
Day release at Middlesbrough College.
Training Outcome:
Depending on the circumstances of the business, upon completion of the apprenticeship programme there could be a potential position of employment available.
Employer Description:Founded in 1996, Durham Lifting provide total lifting equipment solutions for companies throughout the UK and Europe. Our core values are at the heart of everything we do and our mission statement “We do it right” ensures that our clients are dealing with an organisation they can trust to supply the right product, to the right standard, at the right priceWorking Hours :Monday - Friday between 7:45am - 4pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Dispensing Optician – Knightsbridge - Luxury Eyewear Brand
Zest Optical are working with one of the most respected names in luxury eyewear to recruit a passionate and customer-focused Dispensing Optician for their boutique in Knightsbridge. This is a fantastic opportunity to join a design-led brand renowned for its unique blend of style, substance, and craftsmanship.
About the Brand
Established in 1969, the British-born eyewear brand has earned a cult following among creatives, tastemakers, and industry leaders around the world. Each frame is handcrafted in its own atelier in Italy, combining meticulous craftsmanship with bold, expressive design.
Uncompromising in quality and proudly independent, the brand continues to set the standard for timeless eyewear — never mass-produced, always distinctive. With strong roots in fashion, film, and music, it represents a rare blend of heritage and contemporary cultural relevance.
What You’ll Do
Deliver a warm, personalised customer experience that reflects the brand’s premium positioning
Assist with dispensing and fitting of high-end optical and sunglass frames
Maintain exceptional store presentation and support visual merchandising standards
Offer expert product knowledge and styling advice to a discerning clientele
Support day-to-day operations including appointment management and stock control
What We’re Looking For
Positive experience in an optical environment
Strong product knowledge and a flair for styling
A customer-first mindset with excellent communication skills
Passion for design, fashion, and craftsmanship
A proactive, team-oriented attitude
Why Apply?
An excellent salary up to £40,000 + perks and benefits
Work for a globally recognised brand with a rich design heritage
Be part of a close-knit, creative, and knowledgeable team
If you’re passionate about eyewear, fashion, and delivering a premium customer experience, We would love to speak with you.
Apply now or contact Kieran Lindley directly to find out more.....Read more...
Welcome customers to Skelmersdale showroom and advise on product range
Sell products and deliver excellent customer service
Process orders; answer phones; send emails, make customer service and sales calls
Data input customer orders to React, company CRM system
Day-to-day administration
Support with warehouse duties i.e. help and unload vans
Generate runs for deliveries
Support all branch activities including attending meetings, mailing and post office duties
Opportunity to develop a process improvement / project for the site
Training:
Level 3 Business Administrator
Work-based learning
Functional skills
Training Outcome:Progression onto full-time employment.Employer Description:Rearo Laminates Ltd is a well-established, successful, family-run organisation serving Trade and Public customers throughout the UK. We are a leading manufacturer and supplier of quality and contemporary bathroom and kitchen products, including shower wall panels, kitchen worktops and splashbacks, PVC ceiling panels and vinyl flooring. We also specialise in commercial installations for washrooms and kitchens, supplying toilet cubicles and vanity units.
We currently have an excellent opportunity for an Apprentice to join our Skelmersdale team.
Full training will be given. This is a varied role that will focus on sales and customer service skills. You will be given product training and will learn to process orders via our CRM system. As this is a small branch you will also be required to work in the warehouse and help arrange delivery runs (logistics).
So, if you are looking for a new opportunity, then look no further! This could be the role for you!
Additional Benefits: once you have completed a probationary period we’ll pay for forklift training and driving lessons!Working Hours :Monday - Thursday 8.00am - 4.30pm / Friday 8.00am - 3.30pm / 30 minutes unpaid lunch / ad-hoc breaks during day.Skills: Physical fitness,Hard working,Flexible approach to work....Read more...
Your key responsibilities will include:
Preparing delicious, high-quality food that delights our clients and customers
Follow recipes accurately and cooking dishes to spec
Completion of food safety management documents
Upholding high levels of Customer Service
Maintaining high standards of Food Service
General Housekeeping
Representing Compass Group UK&I and maintaining a positive brand image
Training Outcome:On completion of the Production Chef L2 apprenticeship, the apprentice may have the opportunity to embark on a Level 3 apprenticeship to further their skills development through internal training programmes.Employer Description:We’re the people behind the food, hospitality and support services that power your day, make you smile and put a spring in your step. That’s just one of the reasons why we’re the UK and Ireland’s top contract catering, hospitality, and business support services provider.Working Hours :8 hours per day (Mon-Fri). Exact shifts TBC.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Team working....Read more...
RF Validation Engineer – MmWave – Semiconductor
Location: Shepton Mallet, Somerset
Company: Join a world-class semiconductor team working on cutting-edge RF and mmWave technologies. This is a great opportunity to support the development and validation of high-frequency devices in a fast-paced, customer-focused engineering environment.
You will play a key role in validating RF, microwave, and mmWave components up to 50GHz, while contributing to the success of a broad product portfolio including analogue and digital systems.
Key Responsibilities for this RF Validation Engineer job, based in Shepton Mallet:
Support engineering teams in validating advanced RF and mmWave devices.
Perform RF measurements and characterisation using VNAs, spectrum analyzers, and other lab equipment.
Design and optimise matching networks; analyse parameters such as S11, P1dB, IP3, and noise figure.
Review schematics, datasheets, and customer designs to support integration and performance analysis.
Document validation results and contribute to technical support materials, including application notes.
Qualifications and Skills required for this RF Validation Engineer job, based in Shepton Mallet:
Degree in Electronics, RF Engineering, or a related field, with hands-on RF lab experience.
Proficient in RF testing and familiar with tools such as VNAs, signal generators, and power meters.
Understanding of RF building blocks and system-level concepts, including filters, mixers, and amplifiers.
Strong communication skills and the ability to work across teams to resolve technical challenges.
How to Apply:
If you're ready to shape the future of wireless communication and work with advanced mmWave technologies, please submit your CV and cover letter to ndrain@redlinegroup.Com or call Nick on 01582 878828 / 07487 756328!....Read more...
Handle incoming calls, emails, and customer queries with professionalism and warmth
Support scheduling and coordination for our housekeeping teams
Assist with maintaining accurate records and databases (e.g., client bookings, feedback)
Help with social media updates, local marketing campaigns, and business outreach
Drive business growth winning new clients, and building lasting relationships to expand our market presence
Provide fully comprehensive administrative support to the management team as needed
Support with finance duties to include invoicing, stock ordering etc
Learn to use key business software and systems effectively
Contribute ideas and energy to a small, friendly team
Training:
You will attend Barking & Dageham College 1 day a week for day release to study Business Administration Level 3
Training Outcome:
Join a growing business that believes in doing things beautifully from the homes we care for to the way we work together
Apply today and take the first step in a bright and professional career
Employer Description:We’re more than just a cleaning company—we bring calm, order, and confidence to the homes and lives of our clients. With over 80 locations across the UK, Bright & Beautiful is a growing, values-led business known for quality service, trusted teams, and attention to detail. As we expand, we’re looking for an enthusiastic and organised Apprentice Administrator to support our office operations and help drive business growth.Working Hours :Monday - Friday, 9.00am - 5.00pm - hours to be agreed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Junior Sales Administrator
Day Shifts - Cheddar - BS27
£25,500.00 Per Annum
Are you an organised, enthusiastic individual with a positive attitude and a passion for getting things done? Whether you're just starting your career or looking to build solid experience in sales support and administration, this could be the perfect role for you!
My client is looking for a Junior Sales Administrator to join a friendly and hardworking team and support their busy sales and workshop departments. Youll learn the ropes in a hands-on role that gives you great exposure to customer service and sales processes. Previous experience in administration, customer service, or customer support is also highly valued and will be considered
What You'll Be Doing: Junior Sales Administrator
- Taking incoming calls and emails from customers and suppliers
- Supporting the workshop and sales teams to keep everything running smoothly
- Entering and updating data into our system (we use EMIR dont worry, well show you how!)
- Chasing progress on quotes, orders and jobs and keeping everyone in the loop
- Sourcing parts and pricing specialist items
- Helping to prepare and issue quotes
- Making sure all admin and paperwork is in order for each job
- Keeping customers updated so theyre never left wondering
- Supporting the Office Manager with various tasks and responsibilities
What We're Looking For: Sales Admin
- Someone organised, reliable and keen to learn
- A good communicator, both written and verbal
- Confident using computers (MS Office)
- Able to work well under pressure and meet deadlines
- A friendly team player with a positive attitude
- Someone whos curious and open to learning about engineering and sales
- Attention to detail and a willingness to take responsibility
Why Join Us:
- A great first step into a career in sales, admin, or engineering
- Learn from experienced team members wholl support your growth
- Be part of a growing company with a strong team culture
- Real opportunities to progress if you bring the right attitude
The Package:
- This role is paid at the current National Minimum Wage, with opportunities to grow and progress within the company
- Day Shifts Mon-Fri 8am-5pm
- 31 Days Holiday including bank holidays
- Private Healthcare on completion of probation
- Employee Awards Scheme
- Bonus
Interested? To apply for this Junior Sales Administrator position, here are your two options:
1. "This is the job for me! When can I start?" - Call 0116 2545411 now and lets talk through your experience. Ask for Nilam between 8.30am - 5.30pm.
2. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know
PPDEL....Read more...
👩⚕️ About the RoleAs a Pharmacy Services Assistant Apprentice, you will:
Support the dispensing and supply of medicines
Offer excellent customer service and health advice
Work alongside experienced pharmacists and healthcare professionals
Maintain stock and ensure pharmacy hygiene standards
Learn about over-the-counter medications and pharmacy procedures
🛠 Full training will be provided – no prior experience is required!Training:Apprentices attend live virtual classes and interactive workshops via video conferencing platforms, led by experienced pharmacy assessor.
Learning is aligned with your daily tasks in the pharmacy. You’ll apply new knowledge directly in your role, with support from both your employer and tutor.
Your tutor will conduct monthly check-ins with you and your line manager to ensure you're on track and developing the required skills and behaviours.
You’ll complete short assignments and build a portfolio of evidence to demonstrate your knowledge, skills, and behaviours throughout the apprenticeship.Training Outcome:1. Full-Time EmploymentMany apprentices are offered permanent roles upon completing their apprenticeship. Possible job titles include:
Pharmacy AssistantDispensary AssistantCounter Assistant (OTC)2. Level 3 Pharmacy Technician ApprenticeshipProgression to the Level 3 Pharmacy Technician (Integrated) Apprenticeship is a natural next step. This leads to:
Registration with the General Pharmaceutical Council (GPhC) as a Registered Pharmacy TechnicianGreater responsibility in clinical services, dispensing, and managing medicines3. Specialist Roles in Healthcare or RetailDepending on your interests, you could move into:
Medicines Counter ServicesHealth & Wellbeing Advisor rolesNHS or hospital pharmacy support roles4. Further Education & TrainingYou may choose to study further qualifications such as:
NVQs or diplomas in health and social careCustomer service or team leadership qualificationsClinical training to specialise in areas such as vaccinations or diabetes care supportEmployer Description:Wrens Nest Pharmacy is at the heart of the Dudley community, committed to providing friendly, efficient, and high-quality pharmaceutical care. We pride ourselves on excellent service, expert knowledge, and supporting our local residents with their health needs.Working Hours :Monday to Friday: 9:00 AM – 6:00 PM.
Saturday: 9:00 AM – 1:00 PM.
Sunday: Closed
Apprenticeship working hours will typically fall within these times.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
General Administration:
Provide support to the office staff by managing phone calls, emails, and correspondence
Greet and assist visitors, directing them to appropriate contacts or resources
Maintain a clean, organised reception/office area and ensure all office supplies are stocked
Document and Data Management:
Assist in filing, scanning, and archiving documents as required
Maintain accurate records and databases, ensuring data confidentiality and compliance with company policies
Prepare, edit, and distribute reports, meeting minutes, and other documentation as directed
Using our inhouse CRM system
Scheduling and Coordination:
Support the scheduling of meetings, appointments, and conferences
Coordinate deliveries, mail, and courier services
Communication and Customer Service:
Answer incoming calls and emails professionally, providing information or redirecting enquiries as appropriate
Assist in handling customer enquiries, following up as necessary to ensure excellent service
Support internal and external communications on behalf of the administrative team
Work with the MD on promotion of the business via Social Media platforms such as LinkedIn, Facebook, etc.
Digital Marketing:
Using social media platforms to connect with customers and acquire new ones
Use of other digital channels to promote services
Create email newsletters to build a client community
Drives sales through various channels
Use AI to support our digital marketing strategy
Learning and Development:
Participate in training sessions and workshops to enhance skills in office administration and customer service
Complete assigned coursework and assessments as part of the apprenticeship programme
Seek feedback and take initiative to improve performance and adapt to new responsibilities
Training:Level 3 Business Administrator apprenticeship standard, including:
Knowledge, Skills & Behaviours
End-Point Assessment
Training Outcome:This apprenticeship offers a pathway to potential permanent employment or advancement within the company upon successful completion of the apprenticeship.Employer Description:KLAS are an approachable team based in Eastham Village, Wirral. We established in 2011 by Kate Lonsdale and have clients across various sectors.
At KLAS we put our clients first and by knowing what they want to achieve we then help them earn more and keep more. We offer high quality at a low cost.Working Hours :Monday - Friday between 9:30am - 4:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Undertake routine support, maintenance and troubleshooting of all hardware and software connected to the corporate network inline with agreed procedures.
Undertake performance monitoring of all hardware and software connected to the corporate network inline with agreed procedures.
Working with the ICT Technician to ensure the ICT inventory is kept current and is updated inline with agreed standards.
Provide support to users of the dial-in / remote access services.
Undertake fault-finding and fault resolution within agreed timescales. Ensuring customers are kept informed of the status of their fault calls so they are aware of progress towards resolution.
Assist in the design, planning, installation, maintenance and smooth operation of PCs and peripherals.
Provide support and maintenance of desktop applications, in particular the Microsoft Office suite and Microsoft Exchange.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:Future prospects:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Bromsgrove District and Redditch Borough Councils are neighbouring authorities with big ambitions, but each has their own distinct aims, political priorities, customer needs, demographics and commitment to equality and diversity.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Customer care skills....Read more...
I.T. Apprenticeship Role with ECC June 2025 As an IT Apprentice, you’ll be working closely with our First, Second and Third Line technicians as they support our existing and new customers’ IT requirements. You’ll have a keen interest in IT and must be able to work as part of a busy support team. Working closely with other departments you will need to build relationships with both internal and external customers. We work to strict SLAs with our customers and you’ll be responsible, after training, for the quality of information logged into our ticketing system – you will be expected to accurately log support tickets in a timely manner. We expect you to be self-motivated, efficient and well-organised with a keen eye for detail. You’ll be IT-literate with skills in the use of Microsoft Office, in particular, Outlook, Word, Excel and recent versions of Windows. Skills in Office 365 as well as hardware building are definitely a bonus.
Specific duties will include (but aren’t limited to):
The timely and accurate logging of customer issues into the Call Management system, from both phone calls and incoming emails
Using the formal call logging system in place, and be responsible for the quality of the information recorded – to be able to produce clear descriptions relating to user problems that ensure timely and efficient solutions
Resolving the initial query to the best of your ability if you don’t need to escalate. recognising when a call is urgent and escalate accordingly, Carrying out configuration and testing of new kit prior to install at customer site
The ability to work as part of a team, whilst remaining self-motivated in managing your own workload; the ability to demonstrate an excellent customer service focus when dealing with clients
We’re looking for you to develop the role so that, in time, you become the first point of contact for all incoming issues to the Help Desk – freeing up the First and Second Line technicians to concentrate on the resolution of issues to meet our agreed SLAs. Ultimately we’ll work to promote you through the ranks of 1 st , 2 nd and third line support! Our customers are supported from 8:30am – 6:00pm Monday – Friday [excluding Bank Holidays] and you will work a 37½ hour week around these hours. You may be asked to work the occasional weekend to support customer migrations; this will be supervised and time given back in lieu. In addition, you’ll be expected take part in the Technical Support meetings which take place one morning each week.You’ll need to be educated to at least GCE Grade A-C level in both English and maths.Training:Your training plan:
All training will be delivered online by Wise Origin, offering flexible, expert-led instruction with interactive sessions and digital resources. This ensures apprentices can develop their skills while balancing work commitments
More training information:
Wise Origin is a national training provider which was established in 2006
We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions
We specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures
Throughout the program, you will receive dedicated support from your tutor to ensure your success
Upon completing your apprenticeship, you will be awarded the Level 3 Information Communication Technician Apprenticeship Standard
Training Outcome:Ongoing career development and progression opportunities upon successful completion of the apprenticeship.Employer Description:Learning for Futures Ltd (trading as Wise Origin) is a national training provider, proudly rated Ofsted Grade 2. Since 2006, we have specialised in delivering high-quality apprenticeship training across diverse sectors, with a strong focus on IT and Digital. Our mission is to provide nationally recognised apprenticeship programs that drive positive outcomes and qualifications. We are committed to maintaining exceptional standards of training and fostering an inclusive learning environment that empowers individuals and supports employer success.Working Hours :8 am-5 pm pm Monday-FridaySkills: Communication skills,IT skills....Read more...
Job title: Senior Customer Success Manager (EMEA)Location: UK or Copenhagen
Who are we recruiting for?Our client is a vibrant company who provide software and services into the Mariitme industry. They stand as innovative leaders reshaping the way shipping entities engage in procurement by ensuring enhanced transparency and inspiring solutions.
What will you be doing?
Act as Lead Customer Success Manager for customers in Southern Europe and Middle East
Managing teams within Support, Onboarding, Technical, ensuring strong and proactive customer relations with customers.
Foster winner strategies for account health and outcome-focused business reviews to assure measurable value.
Analyse customer revenue, creating assured risk and mitigation plans to avoid churn and motivate growth.
Deliver strong, strategic procurement advice from the heart of the maritime industry.
Coordinate effectively with teams across various global locations, contributing to strategic success as part of the Senior Leadership Team.
Are you the ideal candidate?
Bachelor’s degree in supply chain or procurement, with innovative IT skills.
Over 5 years in the maritime industry, flourishing in procurement management roles.
Over 2 years in B2B SaaS roles with a focus on customer success or account management.
Strong category management skills with a determined understanding of maritime procurement.
Proven track record in consultative roles, with a strategic mindset in data-driven decision-making.
What’s in it for you?
Successful competitive salary and assured bonus reflecting your expertise.
Flexible, refreshed remote-first culture fostering collaborative project days.
Inclusive onboarding experience for an inspired start.
Strong wellness initiatives respecting work-life balance.
Global opportunities within an award-winning, expanding company.
Modern performance support for inspired career growth.
Diverse and supportive company culture.
Who are we?Executive Integrity is a global executive search and recruitment consultancy for a more sustainable world with a focus on talent within the Maritime and Renewable Energy sectors. We give a proportion of all our profits to Renewable World, a charity that develops affordable and innovative renewable energy solutions to poverty-stricken communities.
....Read more...
Under the guidance of experienced professionals, the apprentice will contribute to daily operations, learn administrative processes, and support organisational goals. We are looking for someone who has a passion for customers and our business. This role will require you to have a great attitude and high levels of motivation. You will be able to work well both as an individual and as part of a team.
Other duties include:
Handle incoming calls
Data Entry
Document Processing
Emails and correspondence
Process orders when received across multiple channels
Deal with customer enquiries
Liaise with our Carriers to provide delivery updates
Liaise with our Purchasing team to provide despatch updates
Record and refer any customer complaints
Training:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
You will be expected to work towards the Business Administrator apprenticeship, with support from your employer and the Chesterfield College Group
As part of your apprenticeship, and dependent on your prior attainment, you may be required to complete English and maths Functional Skills which is an integral part of your apprenticeship
Upon successful completion you will be awarded additionalcertificates of recognition for these qualifications
Training Outcome:
A full time permanent position may be considered upon successful completion of this apprenticeship
Employer Description:All business activities within the bilstein group are based on clearly formulated guidelines. This plants "we" as the focus point, and creates the basis for a family environment and exceptional working conditions.
Our most important goal is customer satisfaction: because customer success is also the success of the bilstein group. Partnerships designed for long-term cooperation are based on mutual benefit and are characterised by open, respectful business relationships and reliable services.
Part of our responsibility also covers nature. The bilstein group strives to conserve and preserve the environment as far as possible through the economical use of resources and modern production processes.Working Hours :Monday- Friday
8.30am- 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
To achieve the service levels in accordance with your department’s targets
To take calls and respond to emails of customer queries as per KPI’s set by the department
To order consumables based on customer requirements, doing all necessary checks
Monitor and order stock based on business and customer requirements
Schedule technician service tickets based on SLA, skill sets and area
To reconcile purchase orders and invoices, ensuring correct payments are actioned
To keep all database systems updated and correct, ensuring that customers are charged correctly for services provided
To complete all administrative and lease filing and scanning to Live-drive
To provide administrative support and guidance to XBM staff and customers
To maintain both Vantage and Live-drive databases as directed by the company standard
To be involved in XBM projects as and when requested
To support the Lease team in adding contracts to Vantage and contract checking, ensuring customers are being charged correctly
To assist in the monthly billing process as and when required
To support the Directors and the senior management team in ensuring the company core values are implemented at all times
Training:You will be completing your Level 3 Business Admin Apprenticeship with Woodspeen Training. All training will be delivered through remote delivery into the workplace. Training Outcome:For the right person there is opportunity to progress on to higher level qualifications and secure full-time employment. Employer Description:The XBM family of businesses are some of the fastest growing digital technology and managed print companies in the UK, with sales and services teams working from Glasgow, Newcastle, Leeds, Manchester, Birmingham, and London. Our Head office and National Service Centre are in Leeds, West Yorkshire, and our Southern Regional Service Hub is in Aston, Birmingham.
Early Growth
Led by a management team with over 30 years of experience in business technologies, XBM was incorporated in 2008 and based in Wakefield, West Yorkshire. With growth came the need for more space and the business moved to Morley, on the outskirts of Leeds, West Yorkshire.
XBM grew rapidly, first opening a regional office in Newcastle and then, in 2018, expanding to the West Midlands, buying an office and later a service centre in Aston, Birmingham, with help from the Nat West Bank.Working Hours :Monday to Friday and shifts will be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative....Read more...
Are you an experienced sales professional with a deep understanding of the MRO or airline services sector? We're looking for a Sales Manager to drive high-impact sales strategies, engage complex airline clients, and lead business growth across an established territory.
As a Sales Manager, you'll take ownership of strategically significant accounts, developing new business and expanding existing relationships. This is a high-visibility, autonomous role requiring a mix of strategic planning, commercial negotiation, and post-sale execution.
Key Responsibilities: Sales Strategy & Execution
- Lead the sales planning process for technical and maintenance services across major airline accounts
- Identify growth opportunities and drive tailored sales strategies
- Build and maintain senior-level customer relationships
- Monitor market trends and competitor activity
- Manage sales forecasting and meet profitability targets
Proposal Development & Contracting
- Understand customer needs and develop custom proposals
- Work cross-functionally to ensure feasibility and accuracy
- Negotiate contracts in collaboration with legal and senior stakeholders
Program Implementation
- Support post-sale implementation with internal service delivery teams
- Collaborate with internal stakeholders on hardware and system upgrades
Sales Enablement & Market Intelligence
- Develop and deliver persuasive sales tools and presentations
- Support solution-based selling and clearly demonstrate ROI for customers
- Gather and report on market intelligence to support broader sales strategy
About You:
Experience & Background
- Background in sales of technical services within MRO or airline operations
- Technical understanding of inflight systems or aviation maintenance services preferred
- Bachelor's degree or equivalent experience
Skills & Competencies
- Proven sales and negotiation track record
- Strong industry knowledge and ability to influence at all levels
- Comfortable navigating complex stakeholder environments and matrix organizations
- Highly organized, self-directed, and analytical
- Strong communicator with excellent presentation and proposal development skills
- Proficient in Microsoft Office Suite
Travel:
- Must be willing and able to travel up to 50% of the time, including international travel....Read more...
Ensure the timely and accurate processing of accounts payable and accounts receivable transactions for partner schools and the central trust
Support partner schools with financial queries, providing excellent customer service
Support with other related financial processes and ensure financial tasks are completed in a timely manner
Provide assistance and support to the Accounts Payable Manager where appropriate, including helping with queries, resolving issues, and contributing to process improvements
Processing invoices, managing payments and maintaining accurate financial records
Training:Assistant Accountant Level 3.Training Outcome:
Opportunity to study for a Level 4 and Level 7 in Accountancy
Career progression within the Trust to Finance Officer and then Finance Lead
Employer Description:Nexus Education Schools Trust (NEST) is a rapidly growing Multi-Academy Trust with 20
vibrant primary schools across Bromley, Kent, Lewisham and Southwark. Over the past five
years, we’ve invested in state-of-the-art facilities, ensuring our schools provide exceptional
learning opportunities for every pupil.
We are proud partners with a number of multi-academy trusts and groups of maintained
schools, creating a collaborative network that enhances educational experiences across the
region.
We are driven by a clear, moral purpose:
“To provide excellence and opportunity for all, transforming lives through
education and inspiring the leaders of tomorrow”Working Hours :36-hours a week (Monday - Friday), 52-weeks per year. Actual working hours to be agreed with your Line Manager on appointmentSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Patience....Read more...
