Area Sales Representative
We are seeking an experienced Area Sales Representative / Field Sales Executive to join our team. This field-based role will play a crucial part in expanding our customer base and developing business across the southern part of the UK.
As a Business Development professional for this Automotive Aftermarket business, you will be responsible for growing the business through both our distribution network and direct sales channels. You will manage existing relationships and identify new opportunities with potential customers.
This is a proactive forward-thinking company offering fully remote working, career development, flexibility to plan and execute your own diary and has a great team spirited collaborative culture.
Location: Fully Remote - South UK / Midlands / Home Counties / Kent / Gloucestershire / Somerset
Salary: OTE £70K (Basic £35K) + Bonus / Commission + Pension + 22 days Annual Leave (Plus BH 30 days total) + Company Vehicle + Laptop / Mobile + Fully Remote
Key Responsibilities:
Sales Growth: Expand the customer base and maximise sales and margins through direct sales and distribution networks.
Business Development: Identify, evaluate, and engage potential new customers and partners.
Target Achievement: Reach and ideally exceed set targets and goals for the business, ensuring continuous growth.
Customer Support: Provide support to existing and potential customers, ensuring their needs are met promoting long-term relationships.
Collaboration: Work closely with the Customer Service, Marketing, and Accounts teams to ensure seamless operations from sales enquiries to contract completion.
Events: Represent the company at industry seminars, exhibitions, and trade shows.
Requirements:
Experience: Minimum of 3 years in sales and/or business development, preferably within the automotive industry.
Technical Knowledge: Ideally an understanding of vehicle diagnostic systems and air-conditioning units.
The Next Step:
To apply for this Area Sales Representative / Field Sales Executive role please send your CV to Robert Cox – Senior Recruitment Consultant at Glen Callum Associates Ltd or call Rob on 07398 204832.
JOB REF: 4171RCA – Area Sales Representative....Read more...
Area Sales Representative
We are seeking an experienced Area Sales Representative / Field Sales Executive to join our team. This field-based role will play a crucial part in expanding our customer base and developing business across the southern part of the UK.
As a Business Development professional for this Automotive Aftermarket business, you will be responsible for growing the business through both our distribution network and direct sales channels. You will manage existing relationships and identify new opportunities with potential customers.
This is a proactive forward-thinking company offering fully remote working, career development, flexibility to plan and execute your own diary and has a great team spirited collaborative culture.
Location: Fully Remote - South UK / Midlands / Home Counties / Kent / Gloucestershire / Somerset
Salary: OTE £70K (Basic £35K) + Bonus / Commission + Pension + 22 days Annual Leave (Plus BH 30 days total) + Company Vehicle + Laptop / Mobile + Fully Remote
Key Responsibilities:
Sales Growth: Expand the customer base and maximise sales and margins through direct sales and distribution networks.
Business Development: Identify, evaluate, and engage potential new customers and partners.
Target Achievement: Reach and ideally exceed set targets and goals for the business, ensuring continuous growth.
Customer Support: Provide support to existing and potential customers, ensuring their needs are met promoting long-term relationships.
Collaboration: Work closely with the Customer Service, Marketing, and Accounts teams to ensure seamless operations from sales enquiries to contract completion.
Events: Represent the company at industry seminars, exhibitions, and trade shows.
Requirements:
Experience: Minimum of 3 years in sales and/or business development, preferably within the automotive industry.
Technical Knowledge: Ideally an understanding of vehicle diagnostic systems and air-conditioning units.
The Next Step:
To apply for this Area Sales Representative / Field Sales Executive role please send your CV to Robert Cox – Senior Recruitment Consultant at Glen Callum Associates Ltd or call Rob on 07398 204832.
JOB REF: 4171RCA – Area Sales Representative....Read more...
Area Sales Representative
We are seeking an experienced Area Sales Representative / Field Sales Executive to join our team. This field-based role will play a crucial part in expanding our customer base and developing business across the southern part of the UK.
As a Business Development professional for this Automotive Aftermarket business, you will be responsible for growing the business through both our distribution network and direct sales channels. You will manage existing relationships and identify new opportunities with potential customers.
This is a proactive forward-thinking company offering fully remote working, career development, flexibility to plan and execute your own diary and has a great team spirited collaborative culture.
Location: Fully Remote - South UK / Midlands / Home Counties / Kent / Gloucestershire / Somerset
Salary: OTE £70K (Basic £35K) + Bonus / Commission + Pension + 22 days Annual Leave (Plus BH 30 days total) + Company Vehicle + Laptop / Mobile + Fully Remote
Key Responsibilities:
Sales Growth: Expand the customer base and maximise sales and margins through direct sales and distribution networks.
Business Development: Identify, evaluate, and engage potential new customers and partners.
Target Achievement: Reach and ideally exceed set targets and goals for the business, ensuring continuous growth.
Customer Support: Provide support to existing and potential customers, ensuring their needs are met promoting long-term relationships.
Collaboration: Work closely with the Customer Service, Marketing, and Accounts teams to ensure seamless operations from sales enquiries to contract completion.
Events: Represent the company at industry seminars, exhibitions, and trade shows.
Requirements:
Experience: Minimum of 3 years in sales and/or business development, preferably within the automotive industry.
Technical Knowledge: Ideally an understanding of vehicle diagnostic systems and air-conditioning units.
The Next Step:
To apply for this Area Sales Representative / Field Sales Executive role please send your CV to Robert Cox – Senior Recruitment Consultant at Glen Callum Associates Ltd or call Rob on 07398 204832.
JOB REF: 4171RCA – Area Sales Representative....Read more...
Splunk & Enterprise Security Consultant
Please note; candidates must hold current Security Clearance, UK sole nationality required
Duration: 6 months
Rate: £600/day (Outside IR35)
Location: Remote with occasional on-site meetings in Hampshire
Role Overview:
We are seeking a skilled Splunk Core Consultant & Enterprise Security Admin to support a key customer in the Defence sector. You will perform a health check on the Splunk environment, implement recommended improvements, and assist SOC analysts with alert tuning and refining use cases. The goal is to ensure a stable and scalable Splunk setup, enabling the decommissioning of the previous SOC by mid 2025.
Key Responsibilities:
Conduct a health check of the Splunk environment.
Implement agreed-upon recommendations based on customer priorities.
Assist SOC analysts with alert tuning and refining use cases.
Support live monitoring and migration activities.
Required Skills:
Certified Splunk Core Consultant
Certified Splunk Enterprise Security Admin
Experience in Defence sector SOCs
....Read more...
A leading Housing Association is seeking a proactive and detail-oriented Coordinator/Resident Liaison Officer to join their team. This role involves building strong relationships with residents, neighbors, and stakeholders impacted by property repair programs. You’ll work closely with customers to ensure they understand the process, timelines, and any potential disruptions or costs involved.
Key Responsibilities:
Develop and maintain positive relationships with residents and community members to support ongoing repair and retrofit programs.
Assist in planning and coordinating repair projects, ensuring clear communication about timelines and impacts on residents.
Work collaboratively with the Head of Client Services and Programme Lead to meet organizational goals outlined in the Corporate Plan and Homes and Place Standard.
Translate property and customer information accurately into the housing system to support future customer service needs.
Requirements:
Proven experience in a similar role, with a strong background in resident engagement and project coordination.
Excellent planning, organizational, and communication skills.
Ability to commute to the Webley office and work effectively within a cross-disciplinary team.
stride is acting as an Employment Business in relation to this vacancy.....Read more...
Avantor is looking for an enthusiastic and motivated Supply Chain Apprentice to join the team based in Macclesfield, UK. In this apprenticeship, you’ll support the service team's day-to-day workload and output while providing excellent customer service. Apprentices will need to be self-starters, enthusiastic, engaged, eager to learn, intuitive and excited to work in a dynamic environment. You should be organised, analytical, professional, have great attention to detail, with good communication and people skills and have a willingness to engage in a variety of tasks.
The team: You will work closely with up to 5 colleagues in a cooperative environment, striving together to achieve common goals. You will be part of our Lab and Production Services department, which supports leading pharmaceutical companies and laboratories worldwide in Research and Development within the Life Sciences industry.
This role will require you to work across 2 interconnected supply chain areas within Avantor Services on a rotation basis across an 18-month period:
Procurement Team
Ordering and management of consumable items in support of laboratory and production areas for a large pharmaceutical company
Training will be provided in Avantor’s Inventory Manager system and customer owned procurement tools
Act as Point of Contact for customers, actively engaging with them on a regular basis to understand their business requirements
Trouble-shoot procurement issues
Liaison with AZ Procurement and external suppliers to leverage best price and proactively manage stock
Data entry and analysis using packages including excel if required
Provide key metrics in line with relevant goals and targets
Actively encourage safe working practices
Packing Centre
Provide consumables to packing lines as per shopping lists
Minimise overstocks and removal of obsolete consumables
Receive, unpack and receipt deliveries – Inventory Manager & third party suppliers
Raise ad-hoc orders via Coupa system
Operate the Megamat to supply RS consumables to the line
If you are looking for variety, personal development and growth whilst earning then this could be just for you. We are looking to expand our team on our customer site in Macclesfield and develop future talent to support our supply chain function.Training:
This role is supported by a level 3 Supply Chain Practitioner apprenticeship programme, provided by The Apprenticeship College.
This will be provided via two full day training days per month through live virtual sessions.
This will be delivered through workshops, theatre based learning and on-going skills coach support with time allocated during working hours to complete the course.
Training Outcome:
There will be an opportunity to progress in the organisation upon completion of the apprenticeship training.
Employer Description:At Avantor, we set science in motion by enabling innovation across the life sciences and technology industries with the highest quality products, services, and solutions to support every step of the scientific journey. Bringing together our comprehensive portfolio, productivity-enhancing technology and global manufacturing and distribution capabilities, we are a proven partner in highly regulated environments.Working Hours :Monday to Friday with flexible start times between 07:00 and 08:00, and end times between 15:00 and 16:00.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Initiative,Enthusiastic,Self - Starter,Eager to Learn,Professional....Read more...
Log and resolve client issues
Visit clients onsite to carry out range of IT support
Provide technical support to clients and enable them to make full use of the services they offer
Record and resolve faults wherever possible
Undertake minor repairs to computers and accessories as appropriate
Install new computer equipment and services, software, hardware and upgrades
Person specification:
Our client is looking for a dynamic, enthusiastic and customer focused individual with a passion for IT, to work in a well-established, vibrant company offering opportunities for growth and development
A degree of knowledge of desktop operating systems (Windows 7/8/10/11).
Knowledge of MS Office and Microsoft365
Some hardware, software, printing, and networking troubleshooting skills would be an advantage, but not essential
Good interpersonal skills and to be able to organise yourself and your time effectively
A ‘can-do’ attitude and be willing to work as part of a team
A full driving license and your own transport
Training:
Level 3 Information Communication Technician Apprentice
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:
Possible full time permanent position upon completion of the apprenticeship
Employer Description:An education-focused IT support provider with an aim to encourage teaching and learning through the confident use of technology. They provide a wide range of IT Support and Services for local schools.
The role is for an Apprentice Onsite Support Technician, based in one of their secondary schools.Working Hours :Monday - Friday between 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Housing Support Officer Coalville Supported Living 3-Month Contract 18 Hours (Flexible) £17.18 LTD / £14.65 PAYE (inc holiday)
Join a dynamic team in Coalville to provide essential support services for tenants in supported independent living properties and sheltered housing.THE ROLE As a Housing Support Officer, you will provide tailored support and guidance to tenants, helping them maintain independence while promoting their well-being. Key responsibilities include:
Assessing tenant needs, creating support plans, and regularly reviewing progress.
Facilitating social, health, and well-being activities within sheltered housing schemes.
Offering advice and advocacy for accessing local statutory, voluntary, and private services.
Liaising with internal teams and external agencies to coordinate comprehensive support.
Participating in case conferences and maintaining effective communication with tenants’ families and GPs.
Keeping up to date with specialist knowledge, such as dementia awareness.
Maintaining high standards of health, safety, and customer satisfaction.
THE CANDIDATE The ideal candidate will have prior experience in a similar role within supported housing or independent living services. Additional requirements include:
Knowledge of housing and social care services, including statutory entitlements.
Strong organisational skills to coordinate multiple daily visits and activities.
Proven ability to liaise effectively with agencies, families, and healthcare professionals.
Awareness of health and safety practices in a supported living context.
Excellent communication and interpersonal skills, with a customer-focused approach.
THE CONTRACT
Hours: 18 hours per week, flexible, with specifics discussed during the interview.
Duration: 3-month contract.
Pay: £17.18 per hour LTD / £14.65 per hour PAYE (inclusive of holiday).
HOW TO APPLY To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call 01772 208966 to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!....Read more...
Assist with Shipment Coordination: Help coordinate and monitor the movement of goods, ensuring timely and efficient delivery
Documentation Management: Prepare and process necessary shipping documents, including bills of lading, invoices, and customs documentation
Customer Service Support: Provide excellent customer service by responding to inquiries, updating clients on shipment status, and resolving issues
Data Entry and Management: Accurately input and maintain shipment data in our systems, ensuring all records are up to date and accurate
Liaise with Carriers and Agents: Communicate with carriers, agents, and other stakeholders to arrange transportation and resolve any logistical issues
Cost Analysis: Assist in analysing shipping costs and identifying opportunities for cost savings and efficiency improvements
Compliance: Ensure all shipments comply with relevant regulations, including customs and import / export laws
Warehouse Support: Occasionally assist with warehouse activities, including inventory management and order picking
Learning and Development: Participate in training programs and educational opportunities to gain a comprehensive understanding of freight forwarding and logistics operations
Administrative Support: Provide general administrative support to the logistics team as needed
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
There is the possibility to convert to a full-time position in the Freight Forwarding team
Employer Description:We are the head office for an international group of companies. We manage the central services including all payroll for the UK part of the group. We're a friendly bunch, based full time in the office, with plenty of scope for an apprentice to get involved in a wide range of business matters supported by an experienced team.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,Attention to detail,Organisation skills,Logical....Read more...
1- Learning how to provide excellence in Customer Service.
2- Building confidence and learning how to prioritise workloads and organisational skills.
3- Building on IT skills, learning new systems and using Word etc.
4- Keeping data and information up to date and accurate whilst ensuring data protection. Training:You will be expected to attend college at least once a month where you will receive one-to-one support from your assessor and functional skills tutors. You will be assessed using a variety of different methods including observation, professional discussion and production of written evidence.
Each apprentice is required to take an end-point assessment to complete their apprenticeship. The assessment will be delivered by a registered end-point assessment organisation. The assessment may be an online demand test, an observation, a project and a presentation depending on the requirement of the standard.Training Outcome:With additional training, Level 2 (Intermediate) Apprentices may be able to progress in their careers to roles including customer relationship manager, customer service executive officer, customer service delivery co-ordinator, customer service team leader, customer service supervisors and managers, senior customer service advisers or a wide range of other customer service related roles.Employer Description:We are a busy GP surgery located within the heart Boston, striving to offer fantastic customer service to our patients. We currently have around 11,000 patients all with unique needs.Working Hours :Monday - Friday
Between the hours of 8am - 6.30pm working over 4 daysSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Logical,Team working,Initiative,Non judgemental,Patience,Confident answering the phone,Confident with the public,Calm under pressure,Polite, presentable....Read more...
Working in an exciting and busy environment the Customer Service Advisor Apprentice will be the front-line support for the busy service department.
The Apprentice will keep in close contact with the management staff at the dealership to update them on current customer affairs and relations.
The apprentice’s role will include the following:
Dealing with customers both face to face and by telephone
To process and solve customer service complaints
Look to promote continuous improvement in customer service
Training:Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4-6 weeks as part of a close support network to ensure that Apprentices are both enjoying and succeeding in their course.
An apprentice’s training includes:
Industry recognised standard qualification
Ford Masters Level 1 module (excludes Service Champions)
Level 1/2 Functional Skills in maths and English (if required)
Level 2 Customer Service Practitioner apprenticeship standard
End-Point Assessment (EPA)
Training Outcome:
A full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
Future prospects are endless
By having a highly regarded set of skills, Apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:Sandicliffe all began in 1948. We started out as a small garage and workshop where our founding members, Richard Woodhouse and Henry Barton, worked tireless hours to service and repair the cars of Stapleford. 70+ years later, Sandicliffe has expanded to an award-winning motor group, managed under the same family values as it was in 1948. Working at Sandicliffe means no two days are the same. If you think you’ve got what it takes to succeed in a fast-paced, dynamic and extremely rewarding environment, browse through our list of current vacancies. Join our family of 700+ and find your drive with Sandicliffe. We are proud to be a family of 9 award-winning car dealerships offering you the very best of Ford, Nissan and Mazda. Our locations include Nottingham, Leicester and Loughborough.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: No skills required,Full training will be provided....Read more...
Our Client based in Berkshire is currently recruiting for a Customer Safety, Fire Inspector to join their team on an initial fixed term contract until April 2025.
This is a Full time role for at least 4 months with possibility of extension based in Bracknell offering £33,973 per year.
The purpose of the role is to oversee the inspection of communal areas within all buildings, including Fire Door Inspections & testing of fire assets to support compliance with the key requirements of Regulatory Reform Fire Safety Order making sure high levels of customer safety.
Responsibilities:
Support the Fire, Building Safety & Compliance teams and wider business, with ongoing monitoring and assessment in respect of Fire and Building Safety. Providing on site remedial changes and advice ensuring that suitable controls, processes, and procedures are in place.
In accordance with the Regulatory Reform Fire Safety Order, ensure high levels of customer safety are achieved through thorough and detailed inspections of communal areas within all buildings, ensuring fire assets are tested and fire safety notice boards & Secure Premises Information boxes are audited/kept up to date.
Undertake visual monthly checks and/or testing of key firefighting equipment such as fire-fighting lifts, fire-evacuation lifts, inlets and outlets for dry and wet rising mains, smoke control systems, suppression systems, fire detection and fire alarm systems including any linked to ancillary systems such as smoke control systems; evacuation alert systems, automatic door release mechanisms; plus check that all wayfinding signage, fire escape signage, fire action notices and fire door signage are present and correct
Carry out a Quarterly communal fire door inspections and annual customer flat front door inspections recording defects via Fire Door Inspection app. Carry out on site minor adjustments to minimise any fire risks
Requirements:
Good knowledge of relevant codes of practice and regulations associated with Fire Safety, Fire Doors and Fire safety equipment and signage.
Experience working in a customer service role.
Knowledge and experience of Microsoft applications and similar Housing Management system such as Open Housing.
Full driving licence and/or the ability to travel in a timely and efficient manner to visit tenants, sites and attend meetings, frequently located in areas not covered by public transport.
If interested please feel free to get in touch on 01772 208967 or via email at james.glover@servicecare.org.uk
....Read more...
Logging customer issues onto the company ticketing system
Troubleshooting customers' IT or Telecoms issues through diagnostic techniques
Configuring and testing new kit prior to installing at customer site
Produce clear descriptions of user problems
Setting up new account users
Training:Full training and support will be provided by your workplace mentor and from the Baltic team.
Training Outcome:Full time role available after completion of the apprenticeshipEmployer Description:Swiftcomm is one of the UK’s leading providers of business communications services. They provide IT and communications infrastructures to major, multi-site organisations right down to small businesses across the country whilst simultaneously delivering outstanding customer service. If you’re an IT hobbyist and have a passion for IT you’re in luck… there is no better place to kick-start your career!Working Hours :Monday – Friday 9 AM – 5:30 PMSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
You will support customers (internal and external) via phone and email, resolving queries and booking in both preventative and unplanned maintenance
You will work with internal stakeholders to manage holiday and training requests and logging sickness
You will learn how to log and manage service tickets in an IT system
You will work with the admin team to complete actions for new hires and ordering equipment, and to support ongoing/future projects
You will also support the logistics department
Training:
Training will be a blended delivery of face to face at your place of work and remote teaching/study.
Training Outcome:
Customer Care Team member
Employer Description:When our health is at risk, we rely on physicians to make the best possible decisions – from quick, early diagnoses to the most effective treatments and follow-ups. By constantly bringing breakthrough innovations to market, we help healthcare professionals to deliver high-quality care, leading to the best possible outcome for patients.
Our portfolio of is at the centre of clinical decision-making and treatment pathways. Patient-centred innovation has been and always will be at the core of our company. We aspire to create better outcomes and experiences for patients no matter where they live or what they are facing.
We pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.Working Hours :Our team work Monday to Friday with occasional weekend additional shifts. Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Analytical skills,Team working,Initiative,Patience....Read more...
Are you looking for a high-energy, client-focused role that supports a dynamic sales team? Would you like to become an integral part of a growing team in our vibrant Canary Wharf office, where collaboration and success are celebrated? Are you looking for competitive benefits and a progressive career path, with a company that ensure that high performers have plenty of growth opportunities? If so join us as a Fire & Security Sales Administrator and be an essential part of reaching our ambitious £11M sales revenue target for 2025! If you thrive in fast-paced environments and enjoy working with dedicated teams to deliver exceptional customer experiences, we'd love to hear from you. In this role, you'll directly support our SDRs, Bid Writers, and Estimators, ensuring smooth operations across the entire sales process. You'll handle everything from customer inquiries to quote management and coordination with technical teams. If you're detail-oriented, highly organized, and have a knack for multitasking, you'll be a perfect fit!Key Responsibilities:
Support the sales team with quotes, proposals, and contract management.Build and maintain relationships with existing clients to secure repeat business.Qualify leads and support lead generation by managing inquiries and updating CRM systems.Coordinate project timelines, installations, and ensure seamless communication with clients.Maintain accurate sales records, generate service reports, and support the preparation of sales documents.
Competencies We Value:
Communication: Strong written and verbal skills.Attention to Detail: High degree of accuracy in all tasks.Resilience & Drive: Motivated to succeed in a fast-paced role with relentless focus.Time Management: Skilled in balancing multiple priorities and meeting deadlines.Team Collaboration: Work seamlessly with colleagues across departments.Client-Centric: Always focused on meeting and exceeding client needs.
What We Offer:
Team bonus scheme and Amazon gift voucher on your birthday.Auto-enrol pension scheme.Regular company social events.Growth-focused environment with clear progression paths.Work in a stunning office location with a lively and supportive team.
Qualifications & Experience:
Minimum of 5 years in sales administration.Proficiency in Salesforce, Salesloft, and advanced Microsoft Excel.Familiarity with fire safety regulations is a plus.Skilled in Microsoft Office and capable of managing multiple projects simultaneously.
Working Pattern
Core hours are 8am to 5pm, with the expectation of working beyond these hours
to meet deadlines, or when required by the business as and when necessary.
Working schedule: 5 days in the stunning Canary Wharf Office, working longer hours Monday to Thursday to leave early Friday.
About Us & Core ValuesAt Onyx, we have a clear purpose for our clients: "Protecting people, property & reputation."Onyx Fire & Security provides fire safety solutions for a wide range of business sectors across the UK. Established over 15 years ago, Onyx Fire & Security are proud to be among the UK's leading fire safety companies.Teamwork and Respect
Give time to your colleaguesShare your knowledgeBe patient & considerate
Customer Driven
The customer comes firstUnderstand your customerDo more - Go the extra mile
Can Do Attitude
Be confidentEvery problem has a solutionNo excuses
Apply today and let's discuss how your skills and drive can help us achieve our vision! ....Read more...
My client, a highly reputable law firm in has opened a new Manchester office and is seeking a New Claims Handler to join their team. As a New Claims Handler, youll play a key role in managing new client enquiries, ensuring all information is accurately logged into the case management system, and providing a stellar client experience that supports the firms growth. This role requires excellent customer service skills, attention to detail, and a proactive approach to problem-solving.
Responsibilities
- Accurately inputting and updating client details on the case management system
- Gathering information for new claims and enquiries, proactively liaising with clients and third parties
- Supporting the New Claims Team by handling diary tasks, coordinating with referrers, third-party insurers, and medical agencies
- Ensuring client contact calls meet quality standards and all essential details are obtained
- Tracking and processing paperwork in a timely manner, including insurance policies, medical appointments, and other case documentation
- Communicating professionally with witnesses, referrers, and medical agencies
- Supporting the team with administrative tasks like document redaction, bundle preparation, and telephone support
Key Challenges
- Handling a high volume of claims in a fast-paced environment while maintaining service quality
- Meeting service level and quality standards for internal and external clients
- Prioritizing tasks based on urgency and complexity
- Navigating the case management system with initial supervision and training
Requirements
- GCSE Maths and English at Grade C or above (or equivalent)
- Excellent customer service skills, with a professional telephone manner
- Basic knowledge of MS Office (Word, Excel, Outlook)
- Strong organizational skills and keen attention to detail
- Team-oriented with the ability to maintain strong relationships with colleagues and clients
This role offers full training and opportunities for career progression within a top 200 law firm. The firm provides a supportive, dynamic workplace with access to state-of-the-art technology and robust support functions in HR, Finance, and Marketing. You'll have the chance to develop your skills within a team known for excellence in legal service and customer care.
If youre passionate about customer service and want to make an impact in a well-respected law firm, wed love to hear from you. Apply now and take the first step in building a rewarding career in law.
If you would like to apply for this amazing role then please send me your updated CV or give me a call on 0161 914 3757 to discuss the opportunity further.....Read more...
Proactively handling calls and closing the sale in a timely manner.
Upsell a sale increasing the value of the sale whenever possible.
Sells products and/or services to repair the problem and meet the customer's needs.
Maintain customer goodwill by greeting and acknowledge all customers he/shecomes in contact with.
Focus on meeting daily targets and maintaining low returns.
Handling inquires and resolving customer complaints in a professional and timely manner.
Working independently and within a team to exceed daily target.
Attends trainings or meetings as prescribed by management to maintain proficiency in his/her job description.
Reporting and completing all tasks given by direct line manager.
Be reliable and supportive to your customers in order to progress and develop sales.
Gain knowledge and understanding of all products availabe from the business
Training:Level 2 Customer Service Practitioner apprenticeship standard:
Support with English and maths if required
End Point Assessment
Work based learning
Training Outcome:There is a possibility of the opportunity of full-time employment on successful completion of the apprenticeship.Employer Description:A to Z Auto Parts is a leading distributor of quality automotive parts and accessories. We stock more than 50,000 part numbers featuring some of the best-known brands in the industry. Our relationship with our clients is paramount. To maintain our high standards, we offer a fast and efficient delivery service and have an experienced technical support team on standby for any queries. We pride ourselves on being a leader within our field and endeavour to offer a service second to none.Working Hours :5/6 days, Monday to Saturday, 9:00am to 5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Working as part of a team to deliver a consistent, high-quality service, carrying out a range of customer service and administrative tasks to support the team including carrying out surveys on tenants who have recently had a repair carried out by Ongo. Monitoring of repairs to ensure they have been completed and notifying the Customer Relations & Service Improvement Manager of any that aren’t complete
Deal with a range of customers daily, answer queries and offer information that involves a lot of interaction with the public (as well as with colleagues) in a variety of methods including face-to-face, over the phone and via email, handling anything from general enquiries to complaints.Training:Ongo is seeking an enthusiastic apprentice who will gain a Level 2 qualification in Customer Service.
Your study day will be conducted online via Zoom. Training Outcome:Develop the skills to build a career in Customer Relations.Employer Description:At Ongo Homes, we offer quality, affordable homes for rent and sale in North Lincolnshire and neighbouring areas.Working Hours :The role is working Monday to Friday. Times are to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Customer Support:
Provide technical support to customers (internal and external) through various communication channels including phone, email, and live chat
Troubleshooting and Diagnosis
Use appropriate troubleshooting methodologies and tools to identify and resolve ICT problems and fault
3. Technical Specifications:
Interpret and apply technical specifications relevant to ICT tasks to ensure accurate and effective solution
Build and update of WordPress websites
Security Compliance:
Implement and adhere to security policies for ICT tasks, ensuring compliance with organizational requirement
Issue Resolution:Use relevant tools and technologies to resolve technical issues, ensuring timely and effective solution
Stakeholder Communication:
Communicate with stakeholders at all levels, explaining steps to resolve issues or set up systems, and managing escalation and expectations effectively
Testing Methodologies:
Apply appropriate testing methodologies to hardware, software, and cabling assets to ensure functionality and reliability
Continuous Learning:
Engage in guided continuous self-learning to stay updated with technological advancements, enhancing relevant skills and taking responsibility for professional development
Documentation and Escalation:
Document ICT tasks and escalate issues as necessary to ensure a clear audit trail and progression of problems.
Software and Hardware Configuration:
Install and configure software and hardware, including mobile apps, printers, projectors, scanners and cameras
Issue Prioritization:
Prioritize IT issues based on customer service level agreements to ensure timely resolution
Security Access Management:
Administer security access requirements and permissions for stakeholders, including password resets, and escalate as needed
System Rollouts and Upgrades:
Support the rollout of new systems, upgrades, or applications, ensuring smooth implementation and minimal disruption to operations
Training:
Level 3 Information Communication Technician (ICT)
Support Route
Day release one day per week
Middlesbrough College
Training Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available.
Employer Description:In Studio been in the business for 22 years now with fantastic customers who come back time and again. Whether they are on our doorstep or further afield, our customers return for our experience, great service and excellent value.Working Hours :Monday - Friday.
Times to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
Location: UK remoteWe are working with a client in the hospitality tech sector that has been a partner of ours for several years. They have some of the best brains in the business at the top of the company, and now are looking for an enterprise customer success manager to join them. They are dynamic, innovative, fast paced and social. They love to be present at conferences, round tables and events. The successful customer success manager should be able to thrive in a home working environment and will ideally come from a similar hospitality tech company.About the role:This is a great role for a strategic customer success manager to use their experience to identify high growth customers and develop their businesses. You will work with the wider CSM team to provide ongoing support, and escalate issues. Your understanding of the hospitality sector will enable you to communicate effectively with your customer to ensure they are getting the very best out of the product.Skills and Experience:
Experience in hospitality technologyExperience with enterprise accountsReduce churnEscalate customer issuesUse data to monitor customer accounts and highlight high performersWork closely with director and junior teamMonitor team performanceHave the desire to quickly progress your career
If you are keen to discuss the details further, please apply today or send your cv to Hayley ....Read more...
Title: Internal Sales Representative
Location: Dublin 11
We wish to recruit an Internal Sales Support person who will play a fundamental role providing excellent customer service in the Dublin 11 branch. This role includes responding to customer needs ensuring these are carried out efficiently in line with company standards to both established and new customers. This includes a close working relationship with the Sales reps and play a vital role in our continued success.
This role will include:
Ensuring the efficient processing and follow-up of customer enquiries via face to face, phone and e-mail.
Maintain accurate records of sales, client interactions and other relevant activities.
Maintaining effective communications with our suppliers regarding the sourcing and delivery of products.
Supporting and liaising with our External Sales Representatives to ensure that customer quotes & orders are processed accurately and efficiently.
Building and maintaining successful customer relationships ensuring focus on the achievement of long-term customer loyalty.
Building and maintaining successful supplier relationships
Criteria:
Experience of using Microsoft office and including an accounts computerised system would be an advantage.
Excellent planning and organisation skills
Experience of meeting deadlines.
Self-motivated, and able to work independently
Excellent attention to detail
Benefits
Company Pension Scheme
Competitive Salary
Staff Training
Staff Discount
Long Service Leave and Recognition
....Read more...
Title: Internal Sales Representative
Location: Cork
We wish to recruit an Internal Sales Support person who will play a fundamental role providing excellent customer service in the Cork branch. This role includes responding to customer needs ensuring these are carried out efficiently in line with company standards to both established and new customers. This includes a close working relationship with the Sales reps and play a vital role in our continued success.
This role will include:
Ensuring the efficient processing and follow-up of customer enquiries via face to face, phone and e-mail.
Maintain accurate records of sales, client interactions and other relevant activities.
Maintaining effective communications with our suppliers regarding the sourcing and delivery of products.
Supporting and liaising with our External Sales Representatives to ensure that customer quotes & orders are processed accurately and efficiently.
Building and maintaining successful customer relationships ensuring focus on the achievement of long-term customer loyalty.
Building and maintaining successful supplier relationships
Criteria:
Experience of using Microsoft office and including an accounts computerised system would be an advantage.
Excellent planning and organisation skills
Experience of meeting deadlines.
Self-motivated, and able to work independently
Excellent attention to detail
Benefits
Company Pension Scheme
Competitive Salary
Staff Training
Staff Discount
Long Service Leave and Recognition
....Read more...
Responding to phone calls and email correspondence.Answering customer queries.
Resolving first line customer complaints.
Liaising with internal departments and external providers to support the customer journey.
Maintaining a high level of company product knowledge to effectively answer customer queries.
Maintaining customer records in line with Data Protection and GDPR guidelines.
Supporting the accurate invoicing and reconciliation, for products and service
Training:All training will be delivered in the workplace with 1 day per month required to attend Sheffield College - City Campus.
L3 Business administrator Apprenticeship Standard.Training Outcome:Possibility of permanent employment on successful completion of apprenticeship. Employer Description:When Medigold Health was formed in 1998, it was one of just a handful of businesses offering occupational health and employee wellness services. From humble beginnings and a team of just five, Medigold Health has grown into a £33M business employing 530 staff across more than 60 locations from its headquarters at Queensbridge in Northampton.
With more than 2,000 clients looking after 2 million individual employees, Medigold Health employs over 200 occupational health clinicians running 100+ clinics across the UK. Always at the forefront of innovation, Medigold Health also operates over 30 mobile screening units improving its reach and delivering better access for its customers.Working Hours :Monday to Friday, 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Patience....Read more...
Property Officer Oxford Temporary Full time Join a Housing Association as a Property Officer in Oxford, where you will provide essential administrative and operational support within the Student & Keyworker team. THE ROLE This position involves delivering comprehensive administrative services and ensuring efficient property management support. Key responsibilities include:
Assisting with the day-to-day management of the Student Office and handling resident enquiries.
Facilitating the provision and management of keys to contractors.
Supporting the production of management reports as needed.
Participating in regular estate/property inspections and monitoring outcomes.
Maintaining accurate stock records and monitoring stock levels on-site.
Recording and monitoring reported repairs and escalating as necessary.
Organising and maintaining both physical and electronic filing systems.
Ensuring health and safety compliance in all operational duties.
THE CANDIDATE The ideal candidate will have previous experience in a similar administrative or customer service role within housing or property management. Essential skills and experience include:
Proven background in delivering excellent customer service.
Proficiency in problem-solving and understanding customer needs.
Educated to GCSE level or equivalent in Maths and English (Grades A*-C).
Strong working knowledge of Outlook, Word, and Excel.
Ability to communicate effectively with a variety of stakeholders and maintain resilience in challenging situations.
THE CONTRACT Temporary Full time – 35 hours weekly The pay rate for the role is £19.02 per hour LTD company rate. The PAYE equivalent is £16.21 per hour, inclusive of holiday. HOW TO APPLY To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call 01772 208966 to discuss further....Read more...
Operations Manager – San Francisco, CA – Up to $150kOur client, a dynamic food hall concept, has rapidly expanded its offerings, becoming a sought-after destination for diverse, high-quality culinary experiences. With a focus on fostering community and showcasing a variety of food vendors, they continue to see significant growth and success, leading them to seek a Operations Manager to join their team.The RoleAn Operations Manager at this bustling food hall would oversee daily operations to ensure smooth functioning across all vendor spaces and common areas. They would manage vendor relationships, coordinate staffing, and implement service standards to maintain high-quality customer experiences. Additionally, they would analyze operational data, optimize processes, and work closely with the team to support the food hall’s ongoing growth and customer satisfaction goals.What they are looking for:
Proven ability to work closely with teams on the floor, maintaining a visible presence to support vendors and ensure smooth operations Track record of managing or assisting with the launch of new food halls, restaurants, or similar establishments, with a focus on setup, vendor coordination, and process establishmentStrong skills in building and maintaining relationships with diverse vendors, addressing needs proactively, and ensuring alignment with the company’s standardsExpertise in streamlining processes, improving efficiency, and applying best practices in a multi-vendor environment to enhance customer experience and operational flowAbility to quickly address issues as they arise, with a flexible approach to handle the fast-paced, dynamic nature of a food hall setting
If you are keen to discuss the details further, please apply today or send your cv to Dylan at COREcruitment dot com ....Read more...
