This is an exciting opportunity for an Order Entry Administrator to join an established company in Banbury on a full time, permanent basis – office based. You will be responsible for consistently ensuring all data accuracy is consistently inputted on to the CRM to the highest level of accuracy. Where applicable, you will use fact finding and questioning techniques to build a rapport and resolve order queries in a timely manner to achieve SLA and KPI targets.
As Order Entry Administrator, you will:
Manage incoming contact from the customers through websites and email via email management system
Working at the highest level of accuracy to ensure errors are kept to an absolute minimum and within set KPIs
Promote products and services to exceed customer requirements, therefore maximising sales opportunities
Process orders and identify up-sell / cross-sell opportunities
Verify and correct customer master data in business systems, including additional buyer contact names, email addresses, telephone numbers etc. to support business objective of >95% customer master data accuracy
Build knowledge of the business to identify and increase new business opportunities
Consistently deliver the highest standards and quality of service
Provide backup and support for other customer service roles as required
Focus on achievement of set KPIs based on individual, team and business goals and objectives
As Order Entry Administrator you must:
Have excellent attention to detail
Enjoy a role with repetition and process driven
Be a natural relationship builder
Have strong communication skills
Work logically to identify opportunities and solutions for customers
Be confident in using systems – including MS Office, CRM
Benefits include (not limited to):
Salary £25,000
5% stakeholder pension scheme
Life assurance
Critical illness cover
23 days holiday plus bank holidays (increasing with service)
Annual salary review
Childcare vouchers
Employee Support Programme
Free parking
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Create, manage, and update work tickets and complete time worked on the issues
Assist clients with installation, configuration, and ongoing usability of supported hardware, software, and services
Escalate issues up the line to the Support Desk Manager for further action as required
Update Client information on internal system
Respond to client enquires to find and fix their problems
Assist clients with installation, configuration, and ongoing usability of supported hardware, software, and services using computer components such as RAM, CPU, GPU
Helping resetting passwords internally and externally
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support you to take the next steps, including further training and progression onto a Level 4 qualification.Employer Description:At Accelerator, we provide a comprehensive selection of services designed to cater to the varied needs of our B2B clients. Whether it's Network Infrastructure or Cyber Security, we are dedicated to delivering customised IT and telecom solutions for businesses of every size. Plus, switching to Accelerator is seamless and hassle-free, ensuring you can quickly benefit from our expertise and support.Working Hours :Monday -Friday – 08:30 am – 5:30 pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working....Read more...
Answer incoming phone calls and emails, dealing with customer enquiries and bookings
Process skip hire orders, amendments, and cancellations
Maintain accurate records of jobs, invoices, waste transfer notes, and permits
Manage filing systems (digital and paper-based)
Prepare basic reports for management
Customer Services
Provide friendly and professional service to customers
Resolve customer issues and queries efficiently
Liaise with local councils regarding skip permits when required
Coordinate with drivers and yard staff to schedule deliveries and collections
Update job schedules and driver routes
Monitor skip availability and notify management of shortages
Financial & Compliance Support
Assist with invoicing, payments, and credit control
Ensure documentation complies with waste management regulations
Support audits and compliance checks as required
Training:
One college day per month
Skills coach to visit workplace every 6-8 weeks
Upload work to Aptem
Training Outcome:
Potential full time permanent position
Employer Description:
We are one of West Yorkshire’s best skip hire services.
We are able to provide a range of skips in various sizes for hire in Bradford, Leeds, Halifax, Keighley, Huddersfield, Wakefield and all across West Yorkshire.
At BN SKIPS we know it’s not always easy choosing the right skip. That’s why we have made it simple.
Working Hours :Monday - Friday, 9.00am - 5.00pm or 8.30am - 4.30pm (flexible on either)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Team working,Creative,Initiative,Patience....Read more...
Key Responsibilities:
Learn to review client documentation by supporting the team in assessing specifications, identifying key requirements, and highlighting any areas requiring clarification
Assist in tender and quotation preparation by helping compile technical, commercial, and supporting documents in line with client and company requirements
Support customer communication by assisting with responses to client queries and helping manage clarifications during the tender process
Contribute to proposals by supporting the preparation of sales enquiries, tenders, and quotations, ensuring deadlines are met
Ensure accuracy by helping maintain consistency and quality of tender documents in line with company standards and procedures
Manage deadlines by learning to prioritise tasks effectively while working under the guidance of senior team members
Collaborate with other departments including engineering, operations, and commercial teams to gather information required for tenders
Identify risks and support improvement by developing an understanding of commercial risk and contributing ideas to improve tendering processes
Training Outcome:
Once qualified as a Tendering Engineer you will be part of a fantastic team in a professional engineering environment
Excellent career opportunities will be available within the business
Employer Description:Flexible Engineered Solutions (FES) is a leading provider of fluid transfer solutions to the offshore industry.With over 40 years’ experience, FES International has a proven track record in the design, manufacture and supply of products to the oil and gas and offshore renewable energy markets. The company combines technical innovation with excellent customer service, delivering safe, efficient and cost effective solutions, tailored to meet customer demands and market needs.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
An exciting opportunity has arisen for an experienced Hardware Development Engineer to join a fast-paced, multi-disciplinary team designing and delivering secure digital hardware solutions. This is a hands-on role covering the full development lifecycle, from concept and design through to testing, production support, and customer integration.
What Youll Do
- Take ownership of hardware design and delivery across the entire product lifecycle.
- Specify and design high-speed digital boards for products and test equipment.
- Create, build, and test development and production test equipment.
- Capture schematics and support PCB layout activities.
- Collaborate closely with Mechanical, Software, and Systems engineers to ensure seamless integration.
- Perform hardware design verification and support system/software testing.
- Produce development and production test processes and documentation.
- Provide production support, including resolving test and manufacturing issues and training production staff.
- Address design changes, component obsolescence, and integration of secure data products into customer platforms.
What Were Looking For
- Degree in Electronic Engineering or a related discipline.
- Full hardware development lifecycle experience with a strong grasp of electronic design fundamentals.
- Proven track record in high-speed digital circuit development and signal integrity.
- Skilled in hardware testing and troubleshooting using oscilloscopes, logic analysers, and similar tools.
- Proficiency with industry-standard CAD tools (e.g., Cadence or Mentor schematic/layout).
- Must be a UK national and able to obtain UK Security Clearance (SC).
Desirable Skills
- Experience supporting production and applying Design for Test (DFT) and Design for Manufacture (DFM) techniques.
- Embedded firmware design (C/C++/Assembler/Python).
- Software design for test and test-equipment development.
- Ability to write test specifications and conduct hardware/system testing.
This is a fantastic opportunity to work on innovative, secure hardware technologies, contributing to projects with real-world impact while developing your expertise in a collaborative and forward-thinking engineering environment.
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This apprenticeship offers hands-on retail experience while developing skills in content creation for Instagram, TikTok and Facebook
You’ll support shop operations (service, stock control, organising national & international deliveries, other shop duties)
Customer support in-store and online
Help support with tasting masterclasses & events
Support with updating and improving the shop's website
Take part in filming, editing & posting online our whisky & BBQ podcast ("Through the Smoke", filmed 1-2 times a month)
Take part in filming, editing & posting online our social media content (for instagram, tiktok & facebook)
Working closely with the founder and shop assitant
Training Outcome:
After successful completion of the apprenticeship there may be an opportunity to progess within the business via other apprenticeship pathways or a full time permanent position
Employer Description: Holy Spirits is an independent whisky, wine & spirits boutique in Nailsworth, founded by sommelier Athila Roos. We champion sustainably produced drinks and unique global whiskies. Alongside retail, we host regular tasting events and create digital content, including a whisky & BBQ podcast with industry partners.Working Hours :The standard working hours for this role are Tuesday to Saturday, 11.00am - 4.00pm (Saturdays until 3pm). The additional hours can be completed flexibly from home on Mondays (On occasions 6-8pm for tasting Masterclasses)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Initiative,Patience....Read more...
As a Business Admin Apprentice, you will work closely with the team to support daily operations. Your main duties will include:
Handling inbound enquiries via phone, email, and web chat
Checking initial eligibility for various debt solutions
Inputting and managing client information on internal systems
Following up with potential leads and gathering required documentation
Supporting the admin and advisor teams with general office tasks
Delivering excellent customer service and maintaining confidentiality at all times
Learning and understanding the financial products we offer to support client queries
This is a fantastic opportunity for someone looking to grow in a professional, customer-focused environment.Training:
Business Administrator Level 3 Apprenticeship Standard
Training delivered by Rochdale Training via on-site visits
Monthly Training 1:1s with a qualified trainer to support development and progression
Training Outcome:
Opportunity for a full-time role upon completion
Potential progression to an advisor role
Ongoing personal development and support with further qualifications
Employer Description:The Debt Advice Service provides confidential and professional debt advice, helping individuals regain control of their finances. We pride ourselves on a client-first approach and offer tailored debt solutions. This is a great opportunity to join a growing, supportive team and build a career in a meaningful industry.Working Hours :40-hours per week, Monday to Friday, 9am to 5.30pm. Shifts to be confirmed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Ability to multitask,Friendly and approachable,Reliable and punctual....Read more...
Providing meticulous and friendly first line IT support via phone, email, and in person
Assisting with configuration and maintenance of internal IT systems
Supporting the setup, configuration, and maintenance of customer IT systems
Taking ownership of assigned tasks and mini-projects, ensuring they are completed to a high standard
Helping mitigate IT security risks and escalating issues where necessary
Updating CRM and PSA systems with accurate customer and technical information
Working closely with the IT Director, IT Engineers, Senior Engineers, print engineering and admin teams
Delivering support, guidance, and training to customers and colleagues
Being proactive in identifying and resolving IT issues before they escalate
Training:Why choose our Network Engineer Level 4 apprenticeship?
Our Network Engineer Level 4 apprenticeship is perfect for learners that are fresh out of an IT education or already employed in the tech sector and looking to take the next step. The Network Engineer Level 4 apprenticeship programme concentrates on modern network infrastructure, advanced connectivity and advanced security. This enables learners to develop and enhance technical skills, and ensure that they have the technical grounding needed to become a skilled Network Designer, Systems Engineer or Network Administrator.
QA’s Network Engineer Level 4 apprenticeship programme enables the apprentice to:
Get equipped with the advanced technical skills needed for the role
Learn the core networking and server administration skills required to support a traditional on-premise, cloud or hybrid network
Dive deep into the management of networks, exploring network hardware and software, network services and routing protocols
Get immersed in technical content designed around real skills, aligning to and relevant to employers and the market
Combine online learning live event training and on-the-job experience to develop real world skills using cutting-edge technology
Training Outcome:Upon successful completion of the apprenticeship, you’ll have the opportunity to progress within the business into roles such as:
Cloud Network Engineer
IT Support Engineer (2nd Line / 3rd Line)
Cybersecurity Technician
Field Engineer
Senior Specialist roles within our growing IT team
Inception is committed to nurturing long-term talent—meaning the right apprentice can build a solid career with us, with continuous training, development, and career advancement.Employer Description:Inception is a trusted managed print and IT services provider with nearly 20 years of industry experience. We specialise in helping organisations streamline their IT and printing environments through innovative solutions, cost savings, and exceptional customer service.
Our team of certified professionals works closely with clients to build tailored solutions that simplify their operations and enhance efficiency.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,UK driving licence....Read more...
The successful applicant will support the business by undertaking a range of duties, including:
Monitoring shared email inboxes and responding to general enquiries in a timely and professional manner
Answering incoming telephone calls and accurately taking messages
Liaising with the wider team to keep them informed of customer expectations, lead times, and order progress
Updating and maintaining client contact details on the Sage system
Taking payments, including cash and card transactions, and assisting customers with general queries
Entering purchase quotes and invoices into Sage 50 Accounts
Ensuring order forms are completed correctly and internal tracking systems are kept up to date
Assisting with administration tasks related to picking, packing, and shipping online orders
Training:Business Administrator Level 3 Apprenticeship Standard:
Following enrolment, learners will complete a blended programme of training and support, which includes:
Attendance at group training sessions
Self-directed learning
Regular email and face-to-face support from a dedicated trainer/assessor
A structured programme of on-the-job training designed by the employer
Functional Skills in English and maths will be provided where required.Training Outcome:The apprentice will gain hands-on experience dealing directly with customers and working within a busy production and sales environment, where excellent customer service is key. They will develop valuable IT skills using Sage 50 Accounts, Microsoft Excel, and Word.
We are committed to supporting the apprentice to progress internally and grow with the business. As DecoStitch continues to expand, the successful candidate will be encouraged to take on increased responsibility and become a valued member of the DecoStitch team.Employer Description:Specialists in supplying high-quality embroidered and printed garments at competitive prices, with a strong focus on customer service and supporting local businesses.Working Hours :Monday - Friday, 8.30am - 4.30pm each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
Support the marketing team with campaign planning and execution
Create and schedule content for social media platforms
Assist with email marketing and customer communications
Help design marketing materials and digital assets
Conduct market research and competitor analysis
Monitor campaign performance and produce reports
Assist with website updates and SEO tasks
Support events, promotions, and brand activities
Communicate with internal teams and external partners
Maintain marketing databases and organise digital assets
Training:The apprentice will receive on-the-job training within our marketing team, working alongside experienced staff on real campaigns and projects. Off-the-job training will take place at a local training provider/college (or via online sessions) typically one day per week or in regular block release sessions. Training will include practical tasks, coaching, workshops and assessments to support progress towards the Level 3 Marketing Apprenticeship standard.Training Outcome:After completing the Level 3 Marketing Apprenticeship, the apprentice can progress into a full-time role such as Marketing Assistant or Junior Marketing Executive. Further career routes include specialising in digital marketing, social media, content creation, or events, and progressing to roles such as Marketing Executive, Digital Marketing Executive, or Marketing Coordinator. They may also choose to continue professional development through a Level 4/5 Marketing qualification or degree apprenticeship.Employer Description:HELEN JANE BEAUTY & TRAINING LTD is a growing beauty and training business focused on delivering exceptional services and high-quality training. We are committed to building a strong brand presence through marketing, social media, and customer engagement. Apprentices will gain real marketing experience supporting our growth and development in a professional, friendly environment. Working Hours :Working hours will be agreed with the employer and may include a mixture of weekdays, evenings and weekends in line with salon opening hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Creative,Initiative....Read more...
This role is based at Normandy Barracks (DST Leconfield) in Leconfield, Beverley, where the kitchen team delivers high‑quality food services within Aramark’s Government Services division. The Chef will prepare, cook and present food to agreed standards, ensuring compliance with all legislative, client and company requirements. Working as part of a busy kitchen team, the role contributes directly to service quality, operational efficiency and the overall customer experience.
Duties include:
• Prepare, cook and present food to specification• Support daily service, ensuring counters remain replenished• Complete mise‑en‑place for the following day• Assist with cleaning and maintaining kitchen areas and equipment• Follow all food safety, hygiene and company procedures• Respond to customer needs and support ad hoc service requests• Work collaboratively with the kitchen team to deliver smooth, efficient serviceTraining Outcome:While progression is not guaranteed, Aramark regularly develops team members who show commitment and strong performance. The apprenticeship will give you strong kitchen and food production skills that can support future roles within Aramark or elsewhere in the hospitality industry. Depending on business needs, there may be opportunities to progress into roles such as Commis Chef or Chef de Partie, and with experience, potentially into supervisory kitchen positions. The Level 2 qualification also provides a natural pathway into further training such as Production Chef Level 3, Senior Culinary roles, or other specialist catering qualifications.Employer Description:Aramark are a leading food service partner working with organisations across a range of market sectors in the UK. We know that great food is important to everybody and at Aramark their teams share a passion for hospitality, delivering great things for our people, partners and communities.Working Hours :Exact shift pattern to be confirmed by the employer.Skills: Customer care skills,Team working,Learner of new skills,Driven by new challenges....Read more...
This role is a fantastic first step towards working in IT support with local schools, this is a hybrid opportunity where you will be field based for the majority of the role. You will be part of a team where you will learn everything about IT support, schools broadband and much more!
The IT Technician will be responsible for the following duties:
Remote IT support
Shadow IT & AV technicians
Work with network support
Assist with IT maintenance
Support Data Protection Act
Help MD with daily routines
Aid school IT coordination
Maintain AV equipment
Manage warranty process
Install or reimage devices
Follow access permissions
Keep MIS info up to date
Manage & close support tickets
Handle quotes & purchases
General Requirements:
Provide great customer care
Organise work & aid team
Investigate varied issues
Manage time effectively
Follow Health & Safety rules
Follow company procedures
Maintain confidentiality
Do duties as appropriate
Attend required meetings
Training:Level 3 IT Support Technician Apprenticeship Standard. You will complete a 22-month apprenticeship which includes 25 days at the PETA training centre in Cosham. You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach.Training Outcome:Progression routes will be discussed throughout the apprenticeship.Employer Description:Drift IT provide straightforward, innovative, and hassle-free IT support to education providers. They have an extensive client base of schools in the South East and over 20 years’ experience in the sector, providing a proactive, friendly approach to IT support that has been developed specifically with the needs of educators in mind. In 2025, Drift IT won the ‘best apprentice employer of the year’ in PETA’s annual apprenticeship awards.
We are a small company that really cares about the support we are giving to the local education sector. Friendly and supportive team genuinely working together to give the best service and IT support. We have been nominated for apprenticeship provider of the year award for the last 2 years. Working Hours :Monday - Friday 08.30 - 16.30 or 09.00 - 17.00Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Clean DBS record,Ability to prioritise,Good interpersonal skills....Read more...
Customer Service AdministratorLocation: Darlington Showroom (primarily office based)Salary: circa £14 per hour dependent on experienceHours: Full-time or part-time considered (includes some weekend working)About Seymour’s HomeSeymour’s Home is an established, independent family business founded in 1953, with a long-standing reputation for quality products and excellent customer service. Over the years, the business has continued to evolve, with strong growth across both showroom and online sales.As our online presence continues to expand, we are now looking to recruit a Customer Service Administrator to support our customers and help maintain the high standards of service that Seymour’s Home is known for.This is a varied and hands-on role, primarily based in our Darlington showroom, offering the opportunity to be involved in both customer-facing and administrative aspects of the business.Role overviewThe Customer Service Administrator will play a key role in supporting customers throughout their purchasing journey, from initial enquiry through to order fulfilment and aftersales support.You will act as a central point of contact for customer queries and will work closely with internal teams to ensure orders are processed accurately and efficiently.Responsibilities will include:
Managing customer enquiries via email, telephone, live chat and social media channelsProviding clear and accurate information on products, orders, deliveries and returnsProcessing customer orders and maintaining accurate recordsResolving customer issues in a professional and timely mannerHandling complaints calmly and working to achieve positive outcomesLiaising with warehouse and showroom teams to ensure smooth order fulfilmentSupporting shipping, deliveries and logistics administrationAssisting with picking and packing orders during busy periods when requiredFollowing internal procedures while also contributing ideas to improve customer service processes
The ideal candidate We are looking for a reliable and organised individual with a genuine passion for customer service.You will ideally demonstrate:
Previous experience in a customer service or administrative role (retail, online or e-commerce experience beneficial but not essential)Strong communication skills, both written and verbalA high level of attention to detail and accuracyConfidence using IT systems and online platformsA proactive and flexible approach to workThe ability to manage your own workload while supporting the wider teamA friendly, professional and customer-focused attitude
What we offer
Competitive hourly rate of approximately £14 per hourFull-time or part-time working options availableA supportive and welcoming team environmentA varied role with day-to-day responsibility and involvementOpportunity to develop skills within a growing business
If you are interested in this role and believe you have the right skills and experience, please submit your latest CV. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Key Responsibilities:
Assist Project Engineers with the planning, co-ordination, and execution of engineering projects
Support the preparation of project documentation, schedules, and reports
Help track progress, costs, and resources to ensure projects stay on target
Liaise with site teams, suppliers, and internal departmentsAttend site visits to understand project delivery and quality requirements
Learn to identify risks and support problem-solving and continuous improvement
Follow all health, safety, and quality procedures
Attend college or training sessions as part of your apprenticeship programme
Training:
Candidates will work towards a level 3 qualification
All candidates will be required to do an End Point Assessment
Training Outcome:Full time position upon completion of the apprenticeship for the right person.Employer Description:Flexible Engineered Solutions (FES) is a leading provider of fluid transfer solutions to the offshore industry.With over 40 years’ experience, FES International has a proven track record in the design, manufacture and supply of products to the oil and gas and offshore renewable energy markets. The company combines technical innovation with excellent customer service, delivering safe, efficient and cost effective solutions, tailored to meet customer demands and market needs.Working Hours :Monday - Friday, 8.00am - 4.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Customer Service Coordinator
Wrotham
£28,500 + Excellent Benefits
Our client is a leading Repairs and Maintenance business based in Wrotham.
Due to ongoing growth, they are currently seeking a Customer Service Coordinator to join their team on a full-time, permanent basis.
The Customer Service Coordinator will provide high-quality service levels to customers as well as support an internal team.
Responsibilities will include:
• Maintain internal CRM and call logging systems with updated information
• Liaise with customers regarding reactive maintenance issues, and schedule contractors to complete work on time and within budget
• Support Project Managers with the production of quotes, placing subcontractor orders, purchasing, and ensuring all necessary access permits are obtained for jobs
The ideal candidate will be able to demonstrate:
● Excellent customer service, organisational and administration skills
● Excellent telephone manner, confidence, and enthusiasm
● Excellent IT skills
● Experience in multi-tasking and working to tight deadlines
● An excellent team player with experience in delivering high standards of customer service
This is a fantastic opportunity to join a growing, friendly business that can offer ongoing training and development. An excellent benefits package is on offer, including 25 days holiday plus bank holidays, with an additional day at 3 years, another at 5 years, another at 10 years, and 2 more at 15 years, a pension scheme, and healthcare. Hours for this role are Monday to Friday 8 am-5 pm on-site at their office in Wrotham.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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Job Description:
Core-Asset Consulting is working with a UK-based fintech organisation to recruit a Graduate Customer Support Accountant. This opportunity is well suited to a recent accountancy graduate or early-career professional looking to build a long-term career within fintech, combining accounting knowledge with customer-facing responsibilities.
This role offers structured, individual training and development, enabling you to build confidence and capability while supporting customers using an online accounting platform. You will join a supportive team environment that values learning, collaboration, and high-quality service delivery.
Essential Skills/Experience:
A degree in Accounting or completed accountancy-related studies.
A solid understanding of UK accounting processes, supported by academic learning or practical exposure.
Strong IT skills and confidence working with digital and cloud-based systems.
An interest in the challenges faced by small businesses and how financial software can support them.
Awareness of bookkeeping and accounting software used by small business owners.
A customer-focused mindset and an interest in delivering high-quality service.
Core Responsibilities:
Act as a first point of contact for customers via phone, email, and online chat.
Respond accurately and promptly to customer and accounting-related queries.
Deliver customer training through outbound calls to trial users and subscribers.
Proactively engage with users to provide guidance and support.
Assist prospective customers who require additional information before adopting the product.
Support internal teams by testing new features and system upgrades.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: (16336)
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Technical Environment
You will gain hands-on experience within a large-scale enterprise environment, including:
Predominantly Cisco-based networks
Around 800 network switches and 100 firewalls
Approximately 400 servers (physical and virtual)
Supporting connectivity for 300 users
Working alongside EUC, Server Infrastructure, and Network Engineers
Trust Systems supports the platforms that enable ARK
Datacentres to manage their data centre environments and internal operations.
Key Responsibilities
Under the guidance of senior engineers, your responsibilities will include:
Supporting and maintaining network infrastructure (LAN, WAN, routing, switching)
Assisting with server and network device installation, configuration, and maintenance
Responding to network and infrastructure-related incidents and alerts
Monitoring system performance and escalating issues where required
Supporting firewall configuration and network security controls
Assisting with cloud and hybrid infrastructure tasks
Maintaining accurate technical documentation and network diagrams
Participating in change, upgrade, and maintenance activities
Applying learning from the apprenticeship programme in the workplace
Delivering a professional, customer-focused serviceSkills & Knowledge You Will Develop
Through the apprenticeship and workplace experience, you will develop skills in:
Network design, implementation, and troubleshooting
Server installation, configuration, and administration
Network and infrastructure security principles
Cloud infrastructure fundamentals and DevOps concepts
Monitoring, diagnostics, and problem-solving
Working within regulated, business-critical environmentsWhat We’re Looking For
We place greater emphasis on attitude, professionalism, and potential than existing technical ability. Technical skills will be developed throughout the apprenticeship.
Desirable Attributes
Strong interest in networking, systems, and infrastructure
Logical and methodical approach to problem-solving
Confident communication skills
Willingness to learn and take responsibility
Ability to work well in a team and in a customer-facing environmentPersonal Qualities
Positive attitude and strong work ethic
Reliable, motivated, and proactive
Calm under pressure
Professional and customer-focused
Comfortable working in a high-profile data centre environment
Training:As part of the Level 4 Network Engineer Apprenticeship Standard, you’ll be on a fast track to an industry-recognised qualification and your dedicated industry coach will support you through a blended approach that will include remote, in-person, 1-2-1 and group learning.Training Outcome:
Potential full-time position for the right candidate
Employer Description:Trust Systems is a trusted IT services provider delivering high-quality, end-to-end technology support to enterprise customers. Our experienced team works closely with clients as long-term partners, supporting the full IT lifecycle - from infrastructure and networking through to end-user computing and support services.
We pride ourselves on attention to detail, strong customer relationships, and developing talent through hands-on experience and mentoring.Working Hours :Mostly 9am to 5.30pm, with an hour’s lunch. Support from 8am to 6pm. Can pick their start and end time between 8am and 6pm, arranged in advance.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Non judgemental,Patience....Read more...
Senior Software Tester / QA Engineer – Up to £44,000 PA
Southampton – Hybrid Working
We are working with a well-established technology organisation to recruit an experienced Senior Software Tester / QA Engineer to play a key role in the delivery of customer-facing systems and core software products.
This position sits within a professional services environment and involves testing both standard solutions and complex, customer-specific implementations. You will work closely with developers, project managers and technical stakeholders, taking ownership of testing activities and ensuring systems meet defined quality standards prior to release and go-live.
As a Senior Software Tester, you will be responsible for driving software quality through effective manual and automated testing practices. You will contribute to the ongoing improvement of testing processes, support customer UAT, and act as a subject-matter expert for QA activities across projects, identifying and resolving defects early in the delivery lifecycle.
Key responsibilities:
Leading and executing software testing activities on customer systems prior to installation and go-live
Designing, writing and maintaining robust manual and automated test scripts
Owning the creation and maintenance of test plans, test cases and supporting documentation
Working collaboratively with development and technical teams to identify, log, prioritise and resolve defects
Creating and managing test data to support functional, regression and integration testing
Supporting and coordinating user acceptance testing, including direct customer engagement
Providing go-live support and post-deployment validation where required
Contributing to the continuous improvement of testing standards, tools and methodologies
Providing guidance and best practice advice to customers during UAT and test planning
Supporting internal product testing and mentoring junior team members where appropriate
Requirements:
Proven experience in a Software Testing / QA role, operating with a high degree of autonomy
Strong hands-on experience with manual testing across complex systems
Demonstrable experience designing and maintaining comprehensive test documentation
Experience working in Windows Client and Server environments
Confident use of Microsoft Office applications for test reporting and documentation
Highly advantageous experience:
ISTQB Foundation or Advanced certification
Experience with test automation tools and frameworks (Ranorex, Selenium or similar)
Exposure to C#, Java, or other object-oriented programming languages
Experience with SQL Server and/or Oracle databases, including querying and data validation
Experience using source control tools such as TFS or Git
Understanding of network architecture, IT security and Active Directory
Experience within document management, OCR or enterprise systems environments
The role may involve occasional UK and international travel.
Hybrid working is available once probation is passed, with 1–2 days per week on site.....Read more...
Project & Services Support: Assist in the planning, execution, and coordination of projects and services. Design, implement, and optimize a range of digital solutions to help our customers meet their net zero carbon sustainability targets. Work on building control systems, power distribution systems, energy monitoring systems, data analytics platforms, and energy management software
Customer Engagement: Engage with customers to understand their energy needs and develop solutions that align with their sustainability goals and operational requirements
Technical Support: Provide technical support and troubleshooting for digital energy solutions, ensuring smooth operation, and addressing customer issues or concerns
Data Analysis: Collect, analyze, and interpret energy consumption data to identify patterns, trends, and opportunities for optimisation
Documentation & Reporting: Maintain accurate documentation of project and service activities, data analysis, and customer interactions. Prepare reports and presentations to communicate findings and recommendations
Training:
Gain a level 4 qualification in Building Energy Management Systems
Off the job training will take place with BCIA , delivered by blended learning in classroom and/or online learning sessions
Training Outcome:
After successful completion of your apprenticeship, you'll have the opportunity to potentially move into a permanent position
Your learning doesn't stop there! Learn everyday, to stop learning is to stop growing. We are genuinely curious, never done with learning. With Schneider, there is no such thing as knowing it all or having all the answers. We believe in life-long learning
Every minute of the day brings a new chance to listen, open up our minds, and widen our horizons. We are never too experienced to learn
Employer Description:Schneider’s purpose is to create impact by empowering everyone to make the most of their energy and resources, bridging progress with sustainability. At Schneider, we call this Life Is On.
Our mission is to be the trusted partner in sustainability and efficiency. As a global leader in industrial technology, Schneider provides integrated solutions that help businesses grow, using digital tools to improve efficiency and create value for our customers.
With over 150,000 employees and more than a million partners in over 100 countries, we stay close to our customers and communities. Schneider embraces diversity and inclusion, guided by our purpose of building a sustainable future for all.Working Hours :Monday to Friday. Hours to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Team working,Initiative,Non judgemental....Read more...
Project & Services Support: Assist in the planning, execution, and coordination of projects and services. Design, implement, and optimise a range of digital solutions to help our customers meet their net-zero carbon sustainability targets. Work on building control systems, power distribution systems, energy monitoring systems, data analytics platforms, and energy management software
Customer Engagement: Engage with customers to understand their energy needs and develop solutions that align with their sustainability goals and operational requirements
Technical Support: Provide technical support and troubleshooting for digital energy solutions, ensuring smooth operation, and addressing customer issues or concerns
Data Analysis: Collect, analyse, and interpret energy consumption data to identify patterns, trends, and opportunities for optimisation
Documentation & Reporting: Maintain accurate documentation of project and service activities, data analysis, and customer interactions. Prepare reports and presentations to communicate findings and recommendations
Training:
Gain a level 4 qualification in Building Energy Management Systems
Off-the-job training will take place with BCIA, delivered by blended learning in classroom and/or online learning sessions
Training Outcome:
After successful completion of your apprenticeship, you'll have the opportunity to potentially move into a permanent position
Your learning doesn't stop there! Learn everyday, to stop learning is to stop growing. We are genuinely curious, never done with learning. With Schneider, there is no such thing as knowing it all or having all the answers. We believe in life-long learning
Every minute of the day brings a new chance to listen, open up our minds, and widen our horizons. We are never too experienced to learn
Employer Description:Schneider’s purpose is to create impact by empowering everyone to make the most of their energy and resources, bridging progress with sustainability. At Schneider, we call this Life Is On.
Our mission is to be the trusted partner in sustainability and efficiency. As a global leader in industrial technology, Schneider provides integrated solutions that help businesses grow, using digital tools to improve efficiency and create value for our customers.
With over 150,000 employees and more than a million partners in over 100 countries, we stay close to our customers and communities. Schneider embraces diversity and inclusion, guided by our purpose of building a sustainable future for all.Working Hours :Monday to Friday. Hours to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Team working,Initiative,Non judgemental....Read more...
Project & Services Support: Assist in the planning, execution, and coordination of projects and services. Design, implement, and optimise a range of digital solutions to help our customers meet their net zero carbon sustainability targets. Work on building control systems, power distribution systems, energy monitoring systems, data analytics platforms, and energy management software
Customer Engagement: Engage with customers to understand their energy needs and develop solutions that align with their sustainability goals and operational requirements
Technical Support: Provide technical support and troubleshooting for digital energy solutions, ensuring smooth operation, and addressing customer issues or concerns
Data Analysis: Collect, analyse, and interpret energy consumption data to identify patterns, trends, and opportunities for optimisation
Documentation & Reporting: Maintain accurate documentation of project and service activities, data analysis, and customer interactions. Prepare reports and presentations to communicate findings and recommendations
Training:
Gain a level 4 qualification in Building Energy Management Systems
Off the job training will take place with BCIA, delivered by blended learning in classroom and/or online learning sessions
Training Outcome:
After successful completion of your apprenticeship, you'll have the opportunity to potentially move into a permanent position
Your learning doesn't stop there! Learn every day, to stop learning is to stop growing. We are genuinely curious, never done with learning. With Schneider, there is no such thing as knowing it all or having all the answers. We believe in life-long learning
Every minute of the day brings a new chance to listen, open up our minds, and widen our horizons. We are never too experienced to learn
Employer Description:Schneider’s purpose is to create impact by empowering everyone to make the most of their energy and resources, bridging progress with sustainability. At Schneider, we call this Life Is On.
Our mission is to be the trusted partner in sustainability and efficiency. As a global leader in industrial technology, Schneider provides integrated solutions that help businesses grow, using digital tools to improve efficiency and create value for our customers.
With over 150,000 employees and more than a million partners in over 100 countries, we stay close to our customers and communities. Schneider embraces diversity and inclusion, guided by our purpose of building a sustainable future for all.Working Hours :Monday to Friday. Hours to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Team working,Initiative,Non judgemental....Read more...
Project & Services Support: Assist in the planning, execution, and coordination of projects and services. Design, implement, and optimise a range of digital solutions to help our customers meet their net zero carbon sustainability targets. Work on building control systems, power distribution systems, energy monitoring systems, data analytics platforms, and energy management software
Customer Engagement: Engage with customers to understand their energy needs and develop solutions that align with their sustainability goals and operational requirements
Technical Support: Provide technical support and troubleshooting for digital energy solutions, ensuring smooth operation, and addressing customer issues or concerns
Data Analysis: Collect, analyse, and interpret energy consumption data to identify patterns, trends, and opportunities for optimisation
Documentation & Reporting: Maintain accurate documentation of project and service activities, data analysis, and customer interactions. Prepare reports and presentations to communicate findings and recommendations
Training:
Gain a level 4 qualification in Building Energy Management Systems
Off-the-job training will take place with BCIA, delivered by blended learning in classroom and/or online learning sessions
Training Outcome:
After successful completion of your apprenticeship, you'll have the opportunity to potentially move into a permanent position
Your learning doesn't stop there! Learn every day, to stop learning is to stop growing. We are genuinely curious, never done with learning. With Schneider, there is no such thing as knowing it all or having all the answers. We believe in life-long learning
Every minute of the day brings a new chance to listen, open up our minds, and widen our horizons. We are never too experienced to learn
Employer Description:Schneider’s purpose is to create impact by empowering everyone to make the most of their energy and resources, bridging progress with sustainability. At Schneider, we call this Life Is On.
Our mission is to be the trusted partner in sustainability and efficiency. As a global leader in industrial technology, Schneider provides integrated solutions that help businesses grow, using digital tools to improve efficiency and create value for our customers.
With over 150,000 employees and more than a million partners in over 100 countries, we stay close to our customers and communities. Schneider embraces diversity and inclusion, guided by our purpose of building a sustainable future for all.Working Hours :Monday to Friday. Hours to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Team working,Initiative,Non judgemental....Read more...
As a Customer Service Apprentice, you’ll develop the skills and experience to succeed in a dynamic, customer-focused environment.This apprenticeship offers the chance to learn from experienced professionals, strengthen your communication and problem-solving abilities, and play an important role in creating positive experiences for our customers.
Responsibilities include but are not limited to the below:
Acting as the first point of contact for customers, providing friendly and helpful support
Handling enquiries and resolving issues via phone, email, or in-person interactions
Working with the team to create a positive customer experience at every stage
Keeping accurate records of customer interactions and feedback
Collaborating with other departments to ensure smooth service delivery
Ordering materials and equipment to keep projects on track
Logging jobs, uploading documents, and keeping systems updated
Responding to queries and scheduling contractors
Raising purchase orders accurately
Preparing clear and concise reports
Coordinating contractor bookings
Completing administrative tasks within agreed timelines
Training:The role of an Administrator is an important one, as they ensure the proper flow of office procedures and support various departments while maintaining a positive and friendly attitude.As an apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 3.
On successful completion, you will receive:
Level 2 Functional Skills in English & maths (if required)
Level 3 in Business Administration
Training Outcome:
Wates offer a wide range of career progression opportunities including further qualifications on completion of the apprenticeship
Employer Description:The Wates Group was established in 1897 and is one of the leading privately owned construction, development and property services companies in the UK. We employ almost 4.000 people, working with a range of clients and partners from across the public and private sectors At Wates we are proud to be a family-owned business, small enough to recognise and support great talent, yet big enough to challenge and inspire our people through amazing multi-million-pound projects. To us our industry is more than just building, it’s also a chance for us to positively impact the communities where we work and thrive.Working Hours :Shifts to be confirmed between the hours of 8.00am - 5.00pmSkills: Communication skills,Organisation skills,Problem solving....Read more...
Field Service Engineer – Premium Automotive Equipment
Typical Earnings: Around £37,000 (base + bonus) – with potential to earn more
Benefits Include: Fully equipped company van, Pension & healthcare, Tax-free lunch allowance (~£1,160/year), Monday to Friday – no weekends, Premium product training and ongoing support
4 days per week in the field, one office day per week (this can be home office based)
Location: Field-based across Southern England. Ideal home locations include:
Oxfordshire, Buckinghamshire, Berkshire, Gloucestershire, Essex, Kent, and surrounding areas (e.g. Milton Keynes, Oxford, Banbury, Reading, Swindon, Chelmsford, Maidstone, Bristol, High Wycombe, Basingstoke)
Why This Role Could Be Perfect for You
Work hands-on with premium automotive equipment, applying your mechanical, electrical, or hydraulic skills in real-world settings
Join a market-leading brand with a reputation for quality, innovation, and excellent customer service
Enjoy variety and independence — every day is different, with travel across the region and occasional overnight stays
Receive top-class training and support to help you transition confidently into the automotive sector
Be part of a company culture that values professionalism, pride in workmanship, and mutual support
This is a great fit for a field-based engineer who enjoys solving problems on site, working independently, and making a visible impact.
The Role
Service, calibrate, and maintain automotive equipment at customer sites
Install new equipment and deliver start-up training
Support the Technical Sales team with product demonstrations
Complete admin tasks and update the CRM system
Spot opportunities to grow service, training, and repair business
Who We’re Looking For
Strong mechanical, electrical, or hydraulic engineering background
Field service experience preferred (but not essential if you have transferable skills)
Health & safety aware, with a customer-first mindset
Full UK driving licence and willingness to travel daily with some overnight stays
No automotive experience? No problem. We welcome candidates from construction equipment, agricultural machinery, off-highway, marine, commercial vehicle, or capital equipment sectors.
If you’ve got field service experience and a desire to learn, we’ll give you the tools and training to succeed.
Personal Attributes
Self-motivated and organised
Able to manage your own time and workload
Strong problem-solving skills and attention to detail
Professional, customer-focused, and proud of your work
Register Your Interest
If this sounds like your kind of role, we’d love to hear from you.
Send your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd, or call Kayleigh for a confidential chat on 07908 893621.
Job Reference: 4288KBC – Field Service Engineer
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know—we’re here to support you.
Applicants must be eligible to work in the UK. We are unable to offer sponsorship.....Read more...
Field Service Engineer – Premium Automotive Equipment
Typical Earnings: Around £37,000 (base + bonus) – with potential to earn more
Benefits Include: Fully equipped company van, Pension & healthcare, Tax-free lunch allowance (~£1,160/year), Monday to Friday – no weekends, Premium product training and ongoing support
4 days per week in the field, one office day per week (this can be home office based)
Location: Field-based across Northern England and Scotland. Ideal home locations include:
York, Leeds, Sheffield, Bradford, Kingston upon Hull, Wakefield, Ripon, Doncaster, Harrogate
Why This Role Could Be Perfect for You
Work hands-on with premium automotive equipment, applying your mechanical, electrical, or hydraulic skills in real-world settings
Join a market-leading brand with a reputation for quality, innovation, and excellent customer service
Enjoy variety and independence — every day is different, with travel across the region and occasional overnight stays
Receive top-class training and support to help you transition confidently into the automotive sector
Be part of a company culture that values professionalism, pride in workmanship, and mutual support
This is a great fit for a field-based engineer who enjoys solving problems on site, working independently, and making a visible impact.
The Role
Service, calibrate, and maintain automotive equipment at customer sites
Install new equipment and deliver start-up training
Support the Technical Sales team with product demonstrations
Complete admin tasks and update the CRM system
Spot opportunities to grow service, training, and repair business
Who We’re Looking For
Strong mechanical, electrical, or hydraulic engineering background
Field service experience preferred (but not essential if you have transferable skills)
Health & safety aware, with a customer-first mindset
Full UK driving licence and willingness to travel daily with some overnight stays
No automotive experience? No problem. We welcome candidates from construction equipment, agricultural machinery, off-highway, marine, commercial vehicle, or capital equipment sectors.
If you’ve got field service experience and a desire to learn, we’ll give you the tools and training to succeed.
Personal Attributes
Self-motivated and organised
Able to manage your own time and workload
Strong problem-solving skills and attention to detail
Professional, customer-focused, and proud of your work
Register Your Interest
If this sounds like your kind of role, we’d love to hear from you.
Send your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd, or call Kayleigh for a confidential chat on 07908 893621.
Job Reference: 4317KB – Field Service Engineer - North
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know—we’re here to support you.
Applicants must be eligible to work in the UK. We are unable to offer sponsorship.....Read more...
