Assist with arranging inspections, testing, and servicing tasks to ensure statutory and regulatory compliance programmes are achieved.
Support the planning and delivery of mechanical and electrical asset investment programmes.
Review compliance and works records for accuracy and completeness.
Handle and analyse data to support compliance reporting and decision-making.
Support health and safety audits and accident/incident investigations.
Review contractor Health & Safety documentation and promote safety through toolbox talks and briefings.
Audit contractor works and report findings to drive service excellence.
Engage with internal teams and external contractors in a professional, customer-focused manner.
Training Outcome:This apprenticeship will open up a wide range of career opportunities within building safety and compliance both within and outside of bpha.Employer Description:bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing.
We work together with communities – to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities.Working Hours :Monday - Friday 9am-5pm
Hybrid working pattern with a minimum of 2 days per week in the office and the frequent requirement to visit sites.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
An exciting opportunity has arisen for a Customer Service Coordinator to join our client, a leading independent sewage treatment specialist serving businesses, local authorities, charities, and residential customers across Southern England.
As a Customer Service Coordinator, you will coordinate and allocate maintenance tasks to engineers using scheduling software. This full-time role offers salary range of £25,000 - £28,000 and benefits.Ideally, you will have some accounts experience especially with Xero (full training provided)
You will be responsible for:
* Handle and route incoming calls promptly, ensuring a professional and courteous response.
* Process purchase invoices and accurately maintain service and financial records.
* Organise and manage calendars, arranging appointments and service schedules.
* Support basic bookkeeping functions using Xero
* Prepare and update documents, spreadsheets, and presentations using Microsoft Office tools.
* Deliver general administrative support across multiple departments as required.
What we are looking for:
* Previously worked as a Service Administrator, Service Coordinator, Operations Coordinator, Operations Administrator, Accounts Administrator, Support Coordinator, Scheduler, Planning Administrator, Office Administrator, Engineering Administrator, Contracts Administrator, Technical Administrator, or in a similar role.
* Ideally have 2 years of experience in customer service and 1 year in scheduling.
* Ideally, you will have some accounts experience especially with Xero (full training provided)
* Skilled in using Microsoft Office applications (Word, Excel, PowerPoint).
* Excellent telephone manner and interpersonal skills.
* Experience in scheduling and accounting software would be preferred.
What's on offer:
* Competitive salary
* Company pension scheme
* Free on-site parking
Apply today - this is a fantastic opportunity to join a supportive and professional team!
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003
....Read more...
The Company:
A national leader in the design and provision of temporary works solutions for the construction and civil engineering sectors.
All Design and Manufacturing for the provision of modular and bespoke excavation support systems is done in house
Well regarded for their personal and high level of customer service.
Professional and forward thinking company that invests in their employees’ personal development – a great place to develop a career
The company operates a strong regional presence, with design engineers working closely with depots, sales teams, and customers to deliver timely, tailored solutions.
Benefits of the Design Engineer
£27,500 Basic Salary
Quarterly bonus
25 Days + Bank Holidays
Training and progression opportunities
Support & encourage chartership.
The Role of the Design Engineer
As the Design Engineer you will be producing Temporary Works designs and drawings on a day-to-day basis
Produce one-off project work as directed by the Engineering Manager, Chief Engineer or Senior Engineers
Provide technical support to the sales team / customer (project related / non-project related)
Self-management of allocated workload to meet customer / business demand
Based in the company’s North West Office
The Ideal Person for the Design Engineer
Minimum 2:1 in Civil Engineering (BEng, BSc)
Ideally a graduate member of ICE or IStructE, but this is not essential.
Understanding/interest of temporary works, structural or geotechnical design
Technically competent and confident communicator
Organised, self-motivated, and a keen learner
Will be confident using AutoCAD.
Experience with Revit would be beneficial. Training will be provided.
Strong problem-solving skills and ability to work in a fast-paced design environment
If you think the role of Design Engineer is for you, apply now!
Consultant: Sarah Dimmock
Email: sarahd@otrsales.co.uk
Tel no: 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
The Job
The Company:
A national leader in the design and provision of temporary works solutions for the construction and civil engineering sectors.
All Design and Manufacturing for the provision of modular and bespoke excavation support systems is done in house
Well regarded for their personal and high level of customer service.
Professional and forward thinking company that invests in their employees’ personal development – a great place to develop a career
The company operates a strong regional presence, with design engineers working closely with depots, sales teams, and customers to deliver timely, tailored solutions.
Benefits of the Design Engineer
£27,500 Basic Salary
Quarterly Bonus
25 Days + Bank Holidays
Training and progression opportunities
Support & encourage chartership.
The Role of the Design Engineer
As the Design Engineer you will be producing Temporary Works designs and drawings on a day-to-day basis
Produce one-off project work as directed by the Engineering Manager, Chief Engineer or Senior Engineers
Provide technical support to the sales team / customer (project related / non-project related)
Self-management of allocated workload to meet customer / business demand
Based in the company’s North West Office
The Ideal Person for the Design Engineer
Minimum 2:1 in Civil Engineering (BEng, BSc)
Ideally a graduate member of ICE or IStructE, but this is not essential.
Understanding/interest of temporary works, structural or geotechnical design
Technically competent and confident communicator
Organised, self-motivated, and a keen learner
Will be confident using AutoCAD.
Experience with Revit would be beneficial. Training will be provided.
Strong problem-solving skills and ability to work in a fast-paced design environment
If you think the role of Design Engineer is for you, apply now!
Consultant: Sarah Dimmock
Email: sarahd@otrsales.co.uk
Tel no.: 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
As a Travel and Concierge Administration Apprentice, you will support the day-to-day operations of our travel agency, assisting with bookings, client communications, and concierge services
This role provides hands-on experience in the travel industry while developing essential administrative and customer service skills
Assist in processing travel bookings, itineraries, and confirmations
Support the concierge team with researching and arranging activities, restaurant reservations, and transport
Maintain client records and update booking systems accurately
Handle customer enquiries by phone, email, or in person
Liaise with travel suppliers and partners to ensure smooth service delivery
Provide administrative support, including document preparation and filing
Learn and follow compliance, safety, and financial procedures within the travel industry
Training:
Business Administrator Level 3 Apprenticeship Standard
On the job training as well as taught sessions at New College Swindon
Training Outcome:
As a growing independent travel agency there is so much scope for career progression
There’s two main elements to the company sales and operations so theres always scope to grow within these department and be hired full time
Employer Description:At Travelnam Ltd, we believe every journey should be unforgettable. Founded by Nong Skett, and recently celebrating £1.5 million in sales and a feature in the Daily Mirror, we’re growing our close-knit, high-performing team. Backed by 450+ global travel partners through Not Just Travel and over 70 five-star client reviews, we’re passionate about designing seamless, premium travel experiences that people remember for a lifetime. For us, its not just a destination, it’s a feeling!Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
The successful candidate will:
Assist with incoming calls and make outbound calls to our vendor and prospective tenants
Recommend new properties to prospective tenants
Book viewings
Support the team by providing administrative support
Training:
You will work towards a Level 2 Customer Service Practitioner apprenticeship, including Functional Skills if required
Delivered via fortnightly day release at National Business College in Huddersfield or via Teams
Training Outcome:
Opportunity to become a negotiator or administrator
Employer Description:William H Brown have been around since 1890 when William Henry Brown began trading, offering an auctions and valuation service. Over the years we have continued to grow - we now have 129 offices and we're one of the most established names in the industry.Working Hours :Monday- Friday, 9.00am- 5.00pm, with Saturday shift on a rota basis.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Leap into the extraordinary world of Customer Success with The Opportunity Hub UK, as we join forces with a cutting-edge tech company to find their next Customer Success Associate! This company is revolutionising the real estate game with an AI-powered platform that grants investors the almighty power of making top-notch data-driven investment decisions. With their cloud-based SAAS platform, they bring together street-level data insights, lightning-fast financial modelling, and machine learning for dynamic learning from historical datasets. As a Customer Success Associate, you'll become the hero our clients never knew they needed! You'll forge unbreakable bonds with our core customers, ensuring they experience service and support worthy of a standing ovation. If you have a passion for innovative technology and dream of making an economic impact, then this is your time to shine! Here's what you'll be doing:Engaging in thrilling face-to-face encounters with clients, providing seamless onboarding and ongoing supportAdopting a lean and agile mindset, working in tandem with our customers to triumph over problems and deliver unparalleled valueHarnessing your charismatic, intelligent, and professional demeanour to connect with clients on a personal levelHere are the skills you'll need:A history of heroic feats in a customer-facing role, with superb communication and interpersonal abilitiesThe power to build and maintain mighty relationships with our clients, understanding and articulating their needs like a true telepathA 2:1 degree (or equivalent superpower) to back up your astounding intellectHere are the benefits of this job:A collaborative, friendly, and supportive team where you'll be coached and mentored by experienced technologists, product, and commercial expertsA chance to truly make a difference in the lives of our clients and the real estate sector as a wholeThe thrilling adventure of working with a world-class team, knowing you're making a real impactCentral London office with all the great amenitiesSalary: £25,000-£30,000 (depending on your superpowers) + fantastic bonus schemeIf you're ready to embark on this exhilarating Customer Success journey and join forces with an elite team of tech gurus, apply today and let the adventure begin!....Read more...
Process applications, queries and payments using the computerised Northgate interface, ensuring:
Professionalism in gathering the data
Sufficient and accurate data recording
Recording in a timely manner
Liaise with applicants to process information into the Northgate System
Undertake eligibility checks with the applicant, seeking information directly from the applicant and utilising additional computerised interfaces for confirmation
To fully understand the legislation and criteria involved in the various eligibility services
To comply with the Processing Services Customer Charter when dealing with all incoming and outbound calls
To complete statistical information as instructed by the Service Manager
To act on requests for support regarding system access and use by the customer
To work as part of the team in achieving targets set by the Service Manager
Deal with and respond to enquiries from clients, citizens and internal colleagues in a positive and professional manner
Share your knowledge with others to ensure continuity in your absence, ensuring a handover is in place in advance of any planned absence
Training:
Reporting to the Team Lead, you will be responsible for supporting the team to deliver the necessary activities involved in the administration of these services
Full training, ongoing support and mentoring will be provided, and to develop your knowledge, there will be opportunities for you to work across our different services
Training provided will be on-the-job training, either remotely or in the Hartlepool office, with a senior member of the team.
Training Outcome:
Once successful completion of the apprenticeship role, this might open future opportunities within NEC and our wide range of other services, depending on various measures (role availability, performance, etc.)
Employer Description:Come join us and make a difference in the world!
We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.
Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.
We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.
We’d love your help. And we’ll support you all the way.
Discover more at www.necsws.comWorking Hours :Monday to Friday 9am to 5pm including time in college.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental....Read more...
Assist in installing, maintaining, and troubleshooting ICT systems, hardware, and peripherals (e.g. laptops, PCs, printers, and audio-visual equipment).
Monitor and respond to IT support requests via the ticketing system (e.g. Zendesk), prioritising tasks for timely resolution.
Support software installations, upgrades, and deployments across trust sites.
Assist in maintaining data security, including network security and antivirus measures
Identify and resolve common software and hardware issues.
Monitor system backups and assist with disaster recovery processes.
Gain experience managing Active Directory, user accounts, and permissions.
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician.Employer Description:Excellence for all
Welcome to Carlton Academy Trust
Adrian KneeshawCEO
Carlton Academy Trust is a Bradford-based Trust established in 2019, inspired by the remarkable transformation of its founding school, Carlton Bolling. Once known for its tough reputation and labelled ‘The Most Broken School in the Country’, the school was placed in Special Measures in 2014. Remarkably, by by 2017, the school had achieved an ‘Outstanding’ OFSTED rating, earned the World Class Schools Quality Mark in 2018, and was named ‘Secondary School of the Year’ at the 2019 Pearson National Teaching Awards.Working Hours :Monday – Thursday 8.00am – 4.00pmSkills: Communication skills,IT skills,Customer care skills....Read more...
Our Brackley based client is a leading designer and manufacturer specialising in prototype development and custom PCB assembly. We are seeking an Internal Accounts Manager who will act as the key link between the sales team, clients, and other internal departments.
Key responsibilities for the Internal Accounts Manager job based in Brackley:
Respond promptly to customer enquiries by phone, email or CRM
Prepare follow up quotations
Support external sales and provide technical and product support to customers
Maintain accurate records or interactions and opportunities using CRM systems
Handle the order processing, delivery updates, and aftersales support.
Key skills for the Internal Accounts Manager job based in Brackley,
Proven experience in an internal sales, sales administration, or customer service role (preferably within a technical of manufacturing environment)
Excellence verbal and written communication skills
Comfortable working with CRMs, Microsoft office and order processing systems
A technical background or understanding of custom technologies
The right candidate will be proactive and hold a solution-orientated mindset, be a strong team player with a strong work ethic and a willing to learn.
If you are keen on this job of Internal Accounts Manager Job based in Brackley please send your cv over to Nicola king at nking@redlinegroup.Com or call on 01582 878839 / 07961158788.....Read more...
Customer support
Web app software development
Software change testing
Issue investigation and bug fixes
Training:The apprenticeship training is delivered through a combination of workplace learning, regular college attendance and directed study. This training will teach you the knowledge, skills and behaviours set out in the Software Developer Level 4 standard. Training Outcome:Ctrl O is a successful and growing company, and as such there is a high likelihood of retention and progression. As a small but growing team, we offer the chance to shape your role over time, with future opportunities influenced by your skills, interests, and experience gained during the apprenticeship.Employer Description:• Ctrl O provides LinkSpace, a secure and flexible Software as a Service designed to meet the needs of modern organisations. LinkSpace is a Commercial Off-the-Shelf cloud-based data management platform and is configured to support a wide range of business processes, including workflow automation, decision support, and case management. LinkSpace is currently deployed within the UK’s Ministries of Defence (MoD) and Justice (MoJ), where it is trusted to handle sensitive data and complex operations.Working Hours :Monday to Friday. 09:00am - 17:30pm.
Standard employment contract termsSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
Position: Marine Electronic Commissioning Engineer
Job ID: 1420/19
Location: Home Based (EMEA Travel)
Rate/Salary: Highly competitive – dependent on experience ??
Benefits: Great Benefits with this business
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Marine Electronic Commissioning Engineer
Typically, this person will be responsible for the electronic commissioning and technical support of the companies product. This product is a mechanical product which is electrically controlled and is sold to customers in the maritime world globally, however - this persons patch is the EMEA (Europe, Middle East & Africa). You will be the companies on-site representative, talking to customers, distributors and service agents covering commissioning, repairs, maintenance as well as emergency breakdown cover as required. Extensive travel for durations of roughly 5 days, home most weekends will be required.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the Marine Electronic Commissioning Engineer:
Commissioning: Perform installation checks, configuration, and commissioning of the product and it's electronic control systems, including sea trials, class trials (DNV, BV and ABS) and Dynamic Positioning trials.
Maintenance and Repairs: Conduct routine maintenance, inspections and repairs of the systems to ensure optimal performance and reliability. Troubleshoot and diagnose system issues and implement timely and effective solutions.
Customer Support: Provide technical assistance and support to customers, both remotely and on-site, by addressing their inquiries, resolving technical problems, and offering guidance on system operation and maintenance best practices.
Training and Documentation: Train customers on the proper use, operation, and maintenance of the systems. Develop and update technical documentation, including manuals, troubleshooting guides, and service reports.
Field Testing: Collaborate with internal teams and participate in field tests and trials of new products, collecting feedback and suggesting improvements to enhance system performance and functionality.
Collaboration: Work closely with cross-functional teams, including engineers, project managers, and sales representatives, to ensure seamless coordination and timely resolution of customer issues.
Safety and Compliance: Adhere to safety regulations, industry standards, and company policies during all field operations. Conduct risk assessments and implement appropriate safety measures.
Continuous Learning: Stay up to date with emerging technologies, industry trends, and product advancements in the maritime industry. Attend training sessions, workshops, and seminars to enhance technical skills and knowledge.
Qualifications and requirements for the Marine Electronic Commissioning Engineer:
Education: UK Level 5 awards (HND, Foundation degree) or higher in Engineering, Electronics, or equivalent related field.
Experience: Minimum of 3 years of experience as a Field Service Engineer or similar role in the maritime industry preferred however, applicants from other industries (e.g., military, automotive) will be seriously considered.
Technical Skills: Strong knowledge of electronic control systems - Familiarity with mechanical drive systems, bearings, and hydraulics.
Troubleshooting and Diagnostic Skills: Proficient in identifying, analysing, and resolving technical issues in electronic control systems. Ability to use diagnostic tools and software effectively.
Travel Flexibility: Willingness to travel extensively, both domestically and internationally, and work in challenging environments, including ships at sea.
Communication Skills: Excellent verbal and written communication skills. Ability to effectively communicate technical information to customers and internal teams.
Customer Focus: Strong customer service orientation with a dedication to delivering exceptional support and building long-term customer relationships.
Team Player: Ability to collaborate effectively with cross-functional teams and work independently with minimal supervision. Strong problem-solving and decision-making abilities.
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.....Read more...
Customer Service Administrator
Location: Poole
Salary: up to £30,000 per annum DOE
Hours: Monday Friday 8:30am 5:30pm (early finish Friday)
FREE onsite parking
Our client is looking for an experienced Customer Service Administrator to join their team on a permanent basis. You will be managing the relationships for the company, as well as dealing with enquiries, processing orders and supporting various teams.
Duties:
- Handle inbound phone calls, providing courteous and effective assistance to customer enquiries
- Responsible for organising the inboxes, and distributing the workload within the team
- Customer relationship building via phone and email
- Build technical product knowledge through internal training to confidently support customers with product selection and usage advice
- Sourcing and negotiating quotations
- Process customer orders promptly using the companys CRM system
- Ensuring all communications is correctly logged and kept up to date in the CRM system
- Assist the Sales team with general administrative duties when needed
- Continually reach out to customers to gain insights and feedback about the service
Skills:
- Excellent communication and administrative skills
- Ability to build relationships through various platforms
- Have a can do and positive attitude
- Previous sales administrative experience would be desirable but not essential
- Be a pro-active team player, with the ability to prioritise workload efficiently
To apply, please send an updated cv to shannon@holtrecruitmentgroup.com or apply now!....Read more...
Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role or who holds relevant professional qualifications or a tech degree will not be eligible.
You will also need to commit to completing a Level 3 Digital Support Technician Apprenticeship.
Providing data, software and hardware, our tight-knit, dynamic team has unparalleled expertise in sensor design, pollution modelling and analysis, and we use this to provide insights to government and industry globally.
You will get the chance to develop your technical skills and help us to improve and mature our support systems as you go. You’ll also work closely with our varied and global customer base – you’ll go from assisting air quality consultants in London, to remotely supporting an engineering team in Central America.
What You’ll DoProvide technical support for EarthSense’s Zephyr® air quality monitors directly to customers, by email and by phone.
Investigate, diagnose and solve technical problems and queries, resolving at first call if possible and working closely with senior engineers if necessary.
Log, track and manage customer requests and incidents in the internal support ticketing system, documenting technical issues in detail for later investigation.
Proactively monitor Zephyr fleet health using our dashboard, identifying, flagging, and resolving hardware and sensor faults in the field.
Manage Zephyr testing and logistics to ensure the smooth and timely delivery of quality-assured hardware to customers.
Empower customers by promoting EarthSense online resources and documentation and contributing to these resources where possible.
Who You AreWe’re looking for a driven, enthusiastic candidate with:
Self-motivation and a tenacity to succeed
An eye for detail, careful and diligent with fault diagnosis
A personable, customer-first approach
Comfortable in fast-paced and dynamic SME environment
An interest in technology and learning how things work
Key Skills, Experience and Qualifications Sought:
Excellent verbal and written communications.
Strong problem-solving and analytical skills
Competent in use of standard IT packages such as Microsoft Office.
Working knowledge of basic programming (desirable, not required)
Location: Leicester, LE4 5SP
Please note, this is an office based position and and the apprentice will be required to attend our offices 5 days per week.
Training:Apprenticeship Training to be provided:
You will undertake the Level 3 Digital Support Technician Apprenticeship Standard and be given the opportunity to gain relevant British Computer Society qualifications
You will work alongside our experienced Service Desk team and build your skills through a combination of:
1-2-1 Coaching
Group activities
Online learning
Work based tasks
Training Outcome:
Continued employment and career development
Employer Description:EarthSense was formed with the aim of enabling the world to understand and solve its air quality issues. We provide real-time sensor data and actionable forecasting, enabling our customers to make decisions to improve air quality for the betterment of human health.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Work-based learning in a vocational area or skilled trade enabling a smoother transition from school to work
Acquires knowledge, skills and competencies directly applicable to the chosen vocational field
Credit collection
Opening of new customer accounts
Communicating with regional Sales offices
Dealing with customers' queries
Customer account reconciliations
Maintaining database of customer information
Any other duties as required, including some admin functions
Training:On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.Identify, track and support 6 hours off the job training activities.Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:Once qualified, we expect you to move into a fully-fledged credit control role, looking after specific accounts and regions.
Employer Description:At Avnet, we help innovators turn good ideas into great products.
We’ve adapted to wave after wave of technological change to provide the engineering and supply chain expertise that our customers need to accelerate, scale and extend the lifecycle of their designs. From getting sample parts and product shipments where and when they’re needed to solving the most complex design and supply chain challenges, we have the expertise, equipment and global capabilities to help you deliver what’s next.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Willingness to learn....Read more...
As an apprentice, you’ll work alongside experienced IT professionals to deliver remote and onsite technical support, maintain systems, and assist with installations and upgrades. You’ll be exposed to a variety of technologies including cloud services, networking, cybersecurity, and remote monitoring tools.
Duties of the role include:
Acting as the first point of contact for client issues (support tickets) via email, phone and in person
Capturing and recording information required in order to correctly prioritise tickets
Resolving technical tickets from our office-based Service desk and on customer sites
Escalate tickets to the next line within the SLAs
Communicating ticket progress with the customer contact
Advise and adhere to recommended security guidelines
Achieving training goals set by your line manager in your Personal Development Plan
Update and maintain documentation
Training:
Qualification: Information Communications Technician Apprenticeship Standard Level 3
Delivery model and duration: Training will be delivered both in the college and in the workplace
Training Outcome:
Potential position upon completion of the apprenticeship
Employer Description:Kickstart your IT career with Spectrum IT Consultancy—a fast-growing tech company supporting businesses, charities, and schools across the UK. Spectrum offers hands-on experience in cutting-edge services like remote monitoring, cyber security, and VoIP systems.Working Hours :Monday to Friday, 08:30am to 17:30pm.
One-hour unpaid break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
Main Responsibilities:
Ensure that the office function is maintained in an efficient manner
Implement, manage and problem solve any issues that arise
Maintain invoicing, ensuring it is correct and up to date, whilst continuing to chase and reduce debt
Maintain confidentiality at all times
Comply with legal, CQC and Franchise requirements and quality standards
Ensure company policies and procedures and industry standards and regulations are followed
Assist in ensuring that all availability is maintained and kept up to date
Work with your team to identify the most suitable need for each Customer
Liaising with your colleagues to ensure that when taking on new packages, this is carried out in an efficient and timely manner and that information is distributed to the relevant people
Keep abreast of regulatory changes in domiciliary care provision, ensuring that all polices are adjusted in line with HQ directive, local council code of conduct and Government regulations
Portray a professional image - being the face of the Company and acting as our representative, promoting our good name
Communicate regularly with customers, resolving queries and assisting with support as required
Provide an enjoyable experience with Expertise Homecare Folkestone through clear communication, a cheerful attitude, by being polite and by being professional
Ensure that our customers support is delivered on time regularly and they are informed of any delays or changes
Recognise complaints from customers, customer representatives and employees, and ensure these are managed by the relevant personel
Where necessary, assist in the recording, managing and resolving customer complaints, liaising with Registered Manager or their Deputy for support. Serious complaints will be managed and resolved by the Registered Manager/ Head of Operations
Maintain thorough records for all telephone calls and correspondence, including incidents, accidents and safeguarding concerns
Assist in the interview process for new candidates alongside a second person.
Ensure that training activities that have been coordinated, instructions are given to those who are undertaking the training
Participate in training courses as and when required
Training:Business Administrator Level 3 Apprenticeship Standard
Online monthly workshops, with two team building workshops held in person
College trainer visits the workplace to assess every 6-8 weeks
Training Outcome:
A possibility of a full time position after completion
Employer Description:At Expertise Homecare we provide a wide variety of care services for people living in their own homes. Our team of approx. 200 care and support workers across Kent, are trained to meet a wide variety of needs. We tailor our care based on the specific needs of each of our customers ensuring a thorough and person-centred service.Working Hours :Monday - Friday, 9.00am - 5.00pm with 1/2 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working....Read more...
The Company:
Family run organisation
Extremely experienced senior management team
Incredible earning opportunities
Promote from within
Grown their market share substantially over the past 5 years
The Role of the Ultrasound Applications Specialist
Due to the rapid expansion and release of multiple state of the art Ultrasound machines, our client is looking to recruit an Ultrasound Applications Specialists.
You will be predominantly field based covering the North East
As part of your role you will build strong relationships with your customers and support the sales team to provide clinical and technical support.
This will involve sales demonstrations and all after sales training and support.
Involved in pre-sales & post-sales customer support of products and applications
Deliver post-sales installation training
Assist in product training for the field sales reps'
Provide product demo support in hospitals, clinics, private offices & other medical facilities.
Covering the North East
Benefits of the Ultrasound Applications Specialist
£45k-£50k basic salary
£5k bonus
Company car or car allowance
Phone
Laptop
Pension
25 days holiday
The Ideal Person for the Ultrasound Applications Specialist
This is a fantastic opportunity for a current Applications Specialist who has experience of the Ultrasound sector, or a sonographer looking to move into the commercial sector.
You will be home based but will need to be willing to travel within your region.
You will be a fantastic relationship builder and maintainer
Must be very focused, a self-starter & very resilient,
Customer orientation
Cooperation and teamwork
Self-driven
Good communication skills
If you think the role of Ultrasound Applications Specialist is for you, apply now!
Consultant: Rio Barclay
Email: riob@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
To support contracts managers in delivering 1st class service with building works for various Blue-Chip Clients
Estimating jobs
Reporting on repairs and damage
Customer service
Coordinating planned repairs using in house trades and sub-contractors
Cost budgeting and reconciliation of sales
Key Responsibilities:
Assist in the preparation and maintenance of projectschedules and timelines
Support the Contracts Planning team in coordinatingresources, materials, and subcontractors
Maintain accurate records of contract documentation andproject updates
Liaise with internal teams
Suppliers and clients to ensure smooth project delivery
Training:
Associate Project Manager Level 4 (Higher national certificate) Apprenticeship Standard
Training Outcome:
Prospects: Qualified Surveyor/Contracts Manager
Employer Description:Building and construction industry on behalf of insurance companies.Working Hours :Monday - Friday, 8.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Interest in Contracts planning,Willingness to learn,Punctual,Reliable,Hardworking,Good Time management,Good Customer service....Read more...
Business Fundamentals:
Maintain excellent levels of attendance and punctuality. Attend regular training and development sessions with an assigned mentor.
Maintain excellent levels of attendance, punctuality and quality of work whilst undertaking NVQ Level 2 in Customer Service.
Ensure NEC’s policies and procedures are understood and adhered to.
Work with a dedicated apprentice mentor who will support and develop you throughout your apprenticeship.
Develop strong written and verbal communication and administrative skills whilst dealing with a range of internal and external stakeholders.
A chance to become a well-rounded member of the team with training in the administration of Council Tax, customer service and any other initiatives aimed at supporting the needs of our local government partners, and NEC’s Entitlement Services portfolio.
You will have the opportunity to work alongside a diverse team of skilled individuals.
You will be given the necessary training and development to distinguish yourself early in your career with NEC.
An opportunity to learn the fundamentals of becoming a successful employee within a large multi-national organisation.
A chance to work within and contribute to, a culture of success, driven by enthusiastic and ambitious employees.
An opportunity through hard work and commitment to move through the NEC Academy Scheme.
Training:
Reporting to the Service Manager, you will be responsible for supporting the team to deliver the necessary activities involved in the administration of these services.
Full training, ongoing support and mentoring will be provided, and to develop your knowledge, there will be opportunities for you to work across our different services.
Training provided will be on the job training either remotely or in the Hartlepool office with a Senior member of the team.
Training Outcome:
Once successful completion of the apprenticeship role, this will open future opportunities within NEC and our wide range of other services.
Employer Description:Come join us and make a difference in the world!
We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.
Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.
We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.
We’d love your help. And we’ll support you all the way.
Discover more at www.necsws.comWorking Hours :Monday to Friday 9am to 5pm including time in CollegeSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental....Read more...
Applications Engineer – RF Components
Location: Camberley, Surrey
An exciting opportunity has arisen for an Applications Engineer to join a global leader in RF, IF, and microwave components used across wireless, defence, medical, and satellite communications industries.
This role is ideal for a technically minded engineer with knowledge of RF components, who enjoys solving customer problems, providing support, and being a vital technical bridge between sales, customers, and engineering.
Main responsibilities of the Applications Engineer (based in Camberley):
Provide technical support to internal and external customers
Advise customers on product selection and optimal use
Identify and propose solutions to technical and commercial problems
Support RMA processes by reviewing and responding to return requests
Collaborate with field sales and internal sales teams on pricing and quotations
Maintain accurate records of all activities, including CRM and email tracking
Follow up on enquiries throughout the development and sales process
Offer general administrative support to the Field Sales Engineering team
Requirements of the Applications Engineer (based in Camberley):
Bachelor’s Degree in Electronic Engineering or related discipline
Knowledge of RF components and sub-systems
Proficiency in Microsoft Office tools (Word, Excel, PowerPoint)
Strong written and verbal communication skills in English
Well-presented, self-motivated, and a collaborative team player
This is a fantastic opportunity to join a renowned, high-performing team with a reputation for innovation and customer service. Full training will be provided on both the company’s technical product range and internal systems.
To apply for this Applications Engineer role (based in Camberley), please send your CV to:
Kchandarana@redlinegroup.com or call 01582 878 830 / 07961 158 784....Read more...
Provide administrative support across various departments to ensure smooth day-to-day operations
Manage and maintain accurate records, files, and databases
Handle incoming calls, emails, and correspondence in a professional manner
Schedule meetings, appointments, and maintain calendars
Assist in the preparation of reports, documents, and presentations
Support the coordination of events, training sessions, or staff meetings
Process and handle confidential information with discretion
Contribute to team projects and continuous improvement initiatives
Use office software and systems to complete tasks efficiently
Deliver excellent customer service to internal and external stakeholders
Training Outcome:Upon successful completion of the apprenticeship, there will be the opportunity to progress onto a full-time paid administrator role within the business.Employer Description:We are a family-owned, community driven care organisation that always strives to improve the well-being of our clients. Across our home care services, we are respectful and compassionate – treating everyone we work with as part of our extended family.
At KASE Care, our service offers specialist care for patients who have complex needs as well as those that need social support and are unable to complete normal day-to-day tasks without assistance.
Our team are experienced in providing support for varying levels of care and nursing needs. With access to healthcare professionals who can offer the relevant treatments and physiotherapy, we can help the service user to get back to enjoying as fulfilling and independent a life as possible.
At KASE Care, we select the best, most-skilled carers in advance so they’re ready to provide the care you want, right when you need it.Working Hours :Monday to Friday, between 9am - 5pm, with 1 day study alternate weeks.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Creative,Initiative....Read more...
System integration – build system/s to client’s order spec
System Testing – Validating system/s are in working order by means of software testing
Installation and setup of operating system if required
Update newly integrated hardware to the latest firmware revisions.
Configuration of system settings as per client’s instructions.
Providing telephone and email support for our customers.
On-site support including installation and troubleshooting of systems
Training:Full training and support will be provided by your workplace mentor and from the Baltic team.Training Outcome:Possible progression upon successful completion of the apprenticeship.Employer Description:Sever Factory's busy office currently has an opportunity for a professional individual to fill the role of Apprentice IT Technician. In this position, the successful applicant will be responsible for working with their integration team to build, test and manage client orders.
They are looking for a well-rounded character who can work well within a hardware-based role meeting deadlines for clients. This opportunity is for someone who is looking for a start within the IT industry. This apprenticeship offers an excellent grounding in computer hardware including operating systems, networking, customer support, and computer components.
In addition to this apprenticeship, you will also undertake a number of Intel online training modules to further supplement you’re learning. This role is mainly office-based but may require you to travel with or without another team member to client’s facilities to install, fix and troubleshoot systems.Working Hours :Monday - Friday, 9.00am - 5.00pm & 10.00am - 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
Key Responsibilities:
Provide general administrative support to various departments
Answer and direct phone calls and emails professionally
Maintain accurate records and filing systems (digital and paper-based)
Schedule meetings, take minutes, and distribute agendas
Assist with data entry, document preparation, and database management
Support the processing of invoices, orders, and other financial records
Greet visitors and handle basic reception duties
Contribute to project work and office improvement initiatives
Maintain confidentiality and comply with data protection regulations
Training:
Practical experience in a business environment
Mentoring and support from TDR training officer once a month
Development of essential office and communication skills
A Level 3 Business Administrator Apprenticeship Qualification (or equivalent)
Potential progression into a permanent administrative or business role
Training Outcome:Potential progression into a permanent administrative or business roleEmployer Description:Established in 2013, Trinity Precision Engineering is a quality-first, high-end machining specialist
Operating from our facility in the North East of England, we are ideally placed to serve our customers based across the UK. We have extensive experience of delivering world-class precision engineering solutions on time and to specification to companies at the forefront of their industry, including motorsport, aerospace and defence.
We believe quality and customer service has been key to our success and we pride ourselves on developing long-lasting successful relationships with clients. Our knowledgeable and skilled team deliver an unparalleled service and can support you at each stage of the process, from initial concept and prototype to manufacture and delivery.Working Hours :Monday - Friday between 8.30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
As a Business Admin Apprentice, you will work closely with the team to support daily operations. Your main duties will include:
Handling inbound enquiries via phone, email, and web chat.
Checking initial eligibility for various debt solutions
Inputting and managing client information on internal systems.
Following up with potential leads and gathering required documentation
Supporting the admin and advisor teams with general office tasks.
Delivering excellent customer service and maintaining confidentiality at all times
Learning and understanding the financial products we offer to support client queries
This is a fantastic opportunity for someone looking to grow in a professional, customer-focused environment.Training:
Business Administrator Level 3 Apprenticeship Standard
Training delivered by Rochdale Training via on-site visits
Monthly Training 1:1s with a qualified trainer to support development and progression
Training Outcome:
Opportunity for a full-time role upon completion
Potential progression to a full-time Lead Conversion Specialist and further to a full Debt Solutions Advisor role
Ongoing personal development and support with further qualifications
Employer Description:The Debt Advice Service provides confidential and professional debt advice, helping individuals regain control of their finances. We pride ourselves on a client-first approach and offer tailored debt solutions. This is a great opportunity to join a growing, supportive team and build a career in a meaningful industry.Working Hours :40 Hours per week, working patterns between the hours of Monday to Friday, 9.00 am to 6.30 pm.
Shifts to be confirmed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working....Read more...
