The Company:
Growing Medical Equipment Manufacturer
Reputation for quality and exceptional Customer Service
Massive investment in innovation and R&D
They look after their staff and offer progression
Benefits of the Business Development Manager:
£40k-£45k basic salary
Plus £12k bonus
Car or Allowance option
Pension
The Role of the Business Development Manager:
The Business Development Manager will oversee and drive sales for the Company’s wide portfolio of medical devices, including pressure ulcer prevention surfaces and safe patient handling solutions, across an existing customer base in a designated territory with the expectation to rapidly progress new business and customer opportunities.
The postholder will be responsible for developing and executing strategic sales plans within territory, building strong relationships with customers and colleagues, and achieving commercial excellence and success
Grow revenue in product sales in the community sector. The postholder will be expected to achieve and exceed KPIs/targets and contribute to significant growth and commercial success.
Support existing customers with the delivery of onsite training, presentations, study days, organising trials and assisting with creative solutions to improve the provision of pressure ulcer prevention within their organisations.
Develop strong partnership relationships with all current and potential customers.
Plan and prioritise sales activities and customer/prospect contact towards achieving agreed business aims and annual territory plans. Maximise efficiency and productivity, particularly to optimise customer facing activities within designated territory.
Maintain own specialist product and technical knowledge. A high level of knowledge is required when partnering with specialists in tissue viability, community equipment services, community hospitals and hospices.
Monitor and report on personal, customer, market and competitor activities and provide relevant forecasts, reports, and information as required directly or within a CRM system. Such requirement may be with little or at times no notice therefore the postholder should be well versed to deliver and meet this requirement at any time.
Communicate and collaborate effectively with the area team and support teams to ensure customer quotations, orders and enquiries are managed promptly, accurately and consistently.
The Ideal Person for the Business Development Manager:
2 years experience as a minimum in a field based, territory management role
Must be established in Pressure care/ Pressure Ulcer prevention or Wound Care solutions or Moving and Handling equipment or something related to this customer base
Ideally will have good exposure to Tissue Viability
A ‘go getter’, who will proactively open and close opportunities
Must be sales focussed
Ideally someone from a pressure area/Moving and Handling background but will also consider people from a wound care background
The key thing is someone that knows the area and has the right contacts Tissue Viability Nurses, Procurement etc
Able to cover a large region and travel extensively
If you think the role of Business Development Manager is for you, apply now!
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Holt Executive are delighted to be partnering with a global technology and communications leader to recruit a Technical Service Delivery Manager for an interim contract in the aerospace industry.
Our partner mission is to deliver innovative technology and communication services to several markets around the world. Mobility is a key focus for them.
For the Technical Service Delivery Manager hire, the individual will be responsible for technical leadership throughout the customer lifecycle inhouse and externally.
Key responsibilities for the Technical Service Delivery Manager - Aircraft/Airline:
- Provides technical guidance, status, and leadership to the customer and internal teams for all account related activities.
- Define, clarify, and advise on customer requirements, lab requirements, and testing support.
- Identify and review SLA exclusions, facilitates process improvement, and change in coordination with the agreement, customer, and product evolution
- Working with product & program teams and DevOps on new airline / aircraft / feature onboarding and scheduling (e.g., Salesforce)
- Coordinating and supporting needs related to software, portal, configuration items, and content.
Key Experience required for the Technical Service Delivery Manager - Aircraft/Airline:
- Experience in a technical Account Management/ Service Delivery role (B2B Telecom/IT/Aviation)
- Bachelors Degree in Electrical Engineering, Computer Science or Computer Engineering or another related degree
- Demonstrated experience managing customer expectations and delivery scope
- Solid understanding of TCP/IP and Broadband networking concept
- Proficiency with Salesforce or equivalent ticketing system and reporting tools
- Ability to present complex technical material to a variety of audiences
- Demonstrate the ability to lead multi-functional teams....Read more...
Holt Executive are delighted to be partnering with a global technology and communications leader to recruit a Programme Manager in the aerospace industry.
Our partners mission is to deliver innovative technology and communication services to several markets around the world. Mobility is a key focus for them.
For the Programme Manager hire, the individual will be responsible for technical leadership throughout the customer lifecycle inhouse and externally.
Key responsibilities for the Programme Manager Aircraft/Airline:
- Provides technical guidance, status, and leadership to the customer and internal teams for all account related activities.
- Define, clarify, and advise on customer requirements, lab requirements, and testing support.
- Identify and review SLA exclusions, facilitates process improvement, and change in coordination with the agreement, customer, and product evolution
- Working with product & program teams and DevOps on new airline / aircraft / feature onboarding and scheduling (e.g., Salesforce)
- Coordinating and supporting needs related to software, portal, configuration items, and content.
Key Experience required for the Programme Manager Aircraft/Airline:
- Experience in a technical Account Management/ Service Delivery role (B2B Telecom/IT/Aviation)
- Bachelors Degree in Electrical Engineering, Computer Science or Computer Engineering or another related degree
- Demonstrated experience managing customer expectations and delivery scope
- Solid understanding of TCP/IP and Broadband networking concept
- Proficiency with Salesforce or equivalent ticketing system and reporting tools
- Ability to present complex technical material to a variety of audiences
- Demonstrate the ability to lead multi-functional teams....Read more...
Holt Executive are delighted to be partnering with a global technology and communications leader to recruit a Programme Manager for an interim contract in the aerospace industry.
Our partner mission is to deliver innovative technology and communication services to several markets around the world. Mobility is a key focus for them.
For the Programme Manager hire, the individual will be responsible for technical leadership throughout the customer lifecycle inhouse and externally.
Key responsibilities for the Programme Manager Aircraft/Airline:
- Provides technical guidance, status, and leadership to the customer and internal teams for all account related activities.
- Define, clarify, and advise on customer requirements, lab requirements, and testing support.
- Identify and review SLA exclusions, facilitates process improvement, and change in coordination with the agreement, customer, and product evolution
- Working with product & program teams and DevOps on new airline / aircraft / feature onboarding and scheduling (e.g., Salesforce)
- Coordinating and supporting needs related to software, portal, configuration items, and content.
Key Experience required for the Programme Manager Aircraft/Airline:
- Experience in a technical Account Management/ Service Delivery role (B2B Telecom/IT/Aviation)
- Bachelors Degree in Electrical Engineering, Computer Science or Computer Engineering or another related degree
- Demonstrated experience managing customer expectations and delivery scope
- Solid understanding of TCP/IP and Broadband networking concept
- Proficiency with Salesforce or equivalent ticketing system and reporting tools
- Ability to present complex technical material to a variety of audiences
- Demonstrate the ability to lead multi-functional teams....Read more...
Support the Reception team in welcoming visitors and providing aprofessional service.
Work with the Reception team to record enquiries onto the College’s customer relationship management system, ProSolution.
Assist the Reception team in providing information on courses and college services to potential students and visitors through face-to-face interactions, phone calls, emails, and social media.
Understand the importance of accurate record-keeping in line with college procedures and General Data Protection Regulations (GDPR).
Assist the Digital Marketing Officer with promotional activities, including updating social media platforms, the college website, and internal digital displays with relevant content.
Support the Graphic Designer in managing internal poster campaigns.
Work with the Events & Schools Liaison Officer to plan, organise, and deliver college events such as open days, taster sessions, and celebration events. This may include welcoming guests, setting up materials, and assisting with event tasks like preparing event trolleys.
Ensure the reception, information points, and visitor areas are well-presented, creating a welcoming and informative environment.
Maintain College literature, posters, and promotional materials in visitor areas, removing outdated items and ensuring current information is available.
Keep all marketing stock and storage areas organised.
Manage College exhibition banners, ensuring they are labelled and signed inand out.
Maintain accurate records of the College’s branded merchandise stock.
Undertake other duties commensurate with the grade of the post as may reasonably be required.
Training:Working towards a Level 2 Customer Service Practitioner apprenticeship standard, including any required Functional Skills training in English and maths.
An apprenticeship includes regular training with a college or other training organisation. At least 6 hours of your working hours will be spent training or studying.
As this is a Supported Apprenticeship, the individual will recieve any leaning support they require to complete the apprenticeship.Training Outcome:
Upon successful completion, the individual will hold a full level 2 Customer Service Practioner Standard Qualification.
Potential to progress into other roles within the team/Organisation.
Employer Description:As the city’s anchor organisation for skills, we live and breathe the opportunities and challenges facing the South West and we’re here to improve the lives of people and businesses within our community; whether that is preparing them for the world of work, equipping them for successful, long-lasting careers, or driving skills development to power business growth.Working Hours :Monday - Friday - 08:30 - 16:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience,Positive....Read more...
Principal Tasks and Accountabilities
Liaise with key stakeholders for information requests and risk assessment.
Deliver business initiatives and stay updated on KYC & AML Screening.
Supervise sales activities and address Risk and Compliance issues.
Develop client engagement methods and support product sales strategies.
Identify market opportunities, evaluate products, and mitigate risks.
Maintain a customer-centric strategy and ensure a positive client experience.
Manage key business initiatives across functions.
Principal Tasks:
Support new business opportunities with prospect research and KYC.
Assess financial crime risk and support EDD for higher risk relationships.
Report red flags and investigate Sanctions alerts.
Collaborate with compliance counterparts and complete ad-hoc tasks.
Curate the introducer pipeline and support key stakeholders.
Ensure due diligence and act as a central point of contact for client support.
Develop client documentation and gather business requirements.
Ensure compliance with AML/KYC requirements and preserve client confidentiality.
Secondary Tasks:
Ensure compliance with company policies and monitor KPIs and SLAs.
Stay updated on issues impacting Greengage and assist the Sales Team.
Perform administrative duties and maintain high-quality customer information.
Identify required resources and monitor KPIs to assess performance.
Training:
As part of the apprenticeship, 20% of working hours will be spent on off the job training in the workplace and through the training provider.
Training Outcome:Level 4 Sales Apprentices can expect to progress into roles such as Sales Consultants, Sales Analysts, Account Managers. Sales apprentices may wish to progress onto further professional qualifiactions at a higher level.Employer Description:We are pioneering a new era in finance. Greengage was founded on three fundamental pillars: experience, technology, and trust. In today’s fast moving financial markets, growing firms demand an intelligent, innovative and responsive financial service they can trust to meet their changing needs.
Founded in 2018 by Sean Kiernan, we have made our mark in the digital asset sector over the past 6 years. Ambitious and entrepreneurial in spirit, we aspire to build on the best of the traditional financial services model and harness a new set of technologies, fit for today’s business environment.
We are the first integrated financial services group bringing together traditional finance with new digital innovations in digital assets and blockchain. We marry the high-end care and bespoke personal service found in traditional British financial services combined with leading edge technology. Together they create a future- focused firm that connects clients to a growing portfolio of innovative capital and liquidity products.Working Hours :Monday to Friday, 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Academic writing skills,Confident,Team Player,Self-starter,Knowledge of Crypto Assets,Compliance skills....Read more...
To maintain all customer records and documentation
To maintain online customer records accurately
To help with production and collation of reports for Head of Customer Relations
To provide support and assist where possible in answering and resolving day to day customer queries, including opening the post, answering the telephone and responding to emails
Throughout the apprenticeship, to acquire exceptional customer service skills, seeking advice from the wider team where in doubt and gain confidence in resolving queries to a satisfactory conclusion referring them up the line
To comply at all times with the letter and spirit of the Company’s Health, Safety & Environmental Policy, Equality & Diversity Policy and Code on Business Conduct and Behaviour
Carry out such other duties as are reasonably requested by the jobholder’s line manager from time to time
Training:Working towards completing level 3 Business Administration Apprenticeship Standard. Work based learning with monthly attendance at Hertford Regional college for workshop with Assessor.Training Outcome:There will be opportunities for progression and a permanent position subject to performance.Employer Description:Specialising in roofing, scaffolding, and groundwork, we deliver expert services for social housing and council repair projects. With a commitment to quality and safety, we ensure reliable solutions that benefit local communities.Working Hours :Monday to Friday 8am to 5pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Adaptability....Read more...
Check and monitor the orders received throughout the day via API and EDI integrations
Support with sales order processing as required
Reports any issues to the Financial Controller
Monitor customer portals for customer queries throughout the day, respond with the resolution for the tickets/issues for each customer and follows up
Raise sales credit memo’s as required if a resolution is not achieved.
Monitors & updates Customer Price Lists in the system whenever there is a change indicated by the sales team
Ensures all the data input in the systems is accurate at all times.
Allocate cash received to the customer invoices weekly, investigate and report any discrepancies
Training:Customer Service Specialist Level 3.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:After completion of the apprenticeship, is for the right person to join the team in a permanent administration role undertaking the full range of administration work throughout the company.Employer Description:Sourcebynet design, source and deliver an extensive range of furniture and flooring products from around the world.Working Hours :Monday to Friday, 9.00am - 5.00pm with a 30-minute paid lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Logical,Team working,Initiative,Interpersonal skills....Read more...
Work closely with SQA team and multiple departments for all Supplier Quality Concerns.
Support 8D problem solving process for all production and customer quality concerns, including definition and performance of containment onsite and at suppliers, root cause analysis and corrective action definition.
Support day-to-day supplier issues (Production / Customer), Handling of NonConformities (Using on-line vendor management system).
Support all aspects of New Product Introduction activities, perform material trials in the production line, set-up incoming inspection criteria, perform incoming inspection for new product introduction.
Develop a good working knowledge of SAP system through stock movements of all parts handled by SQA, process quality inspection.
Participate in and be fully committed to continual improvement activities.
Participate in development of SQA Processes, procedures and work instructions: concerns handling, stock management, offering suggestions for improvement.
Exercise high standards of H&S at all times, including Environmental Safety Awareness.
Training Outcome:
The possibility of full-time employment on the successful completion of the apprenticeship.
Employer Description:The ZF Peterlee plant manufactures state of the art cameras, radar systems, key automated steering components and an array of sensors for cars and trucks, technology that enables the latest vehicles to see think and act in our modern world. We manufacture on an impressive scale producing in excess of 30,000 components a day across multiple production lines.Working Hours :Monday - Thursday, 8.00am - 4.30pm and Friday, 8.00am- 1.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
To maintain all Customer records and documentation
To maintain online customer records accurately
To help with production and collation of reports for Head of Customer Relations
To provide support and assist where possible in answering and resolving day to day customer queries, including opening the post, answering the telephone and responding to emails
Throughout the apprenticeship, to acquire exceptional customer service skills, seeking advice from the wider team where in doubt and gain confidence in resolving queries to a satisfactory conclusion referring them up the line
To comply at all times with the letter and spirit of the Company’s Health, Safety & Environmental Policy, Equality & Diversity Policy and Code on Business Conduct and Behaviour
Carry out such other duties as are reasonably requested by the jobholder’s line manager from time to time
Training:
Working towards completing Level 3 Business Administration Apprenticeship Standard
Work based learning with attendance at Hertford Regional College once per month for workshop with Assessor
Training Outcome:
There will be opportunities for progression and a permanent position subject to performance
Employer Description:We recruit, predominantly for Social Workers and Medical Staffing on a locum/temporary basis, but have ventured into permanent recruitment for mortgage & insurance brokers and nursery nurses. A tight knit team working in a fun and relaxed office that still works very hard. We are based in Hertford town centre and socialise with each other quite regularly.Working Hours :Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 3.00pmSkills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative,Adaptability....Read more...
This is a fabulous opportunity for anyone looking to enter into financial services. We are looking for a hard working, well organised apprentice with lots of initiative, excellent IT skills, an eye for detail and a great attitude to become part of our team.
Experience of working under pressure, prioritising and working to deadlines is essential. You will provide first line telephone, email and messaging support for the Network, delivering outstanding, proactive customer service.
The role after training includes:
Performing day-to-day operations within the customer service team
Making and receiving telephone calls
Use of Microsoft office suite i.e. excel, word etc.
Undertake product demonstrations via the telephone or via teams
Administration support
Maintain accurate records on the database.
Liaise with colleagues to maintain product knowledge
Research and keep updated on industry developments.
Responding to customer queries
Assisting all members of the team as and when requiredEnsuring that the policies of the company are observed, and that good practice is encouraged, particularly in the areas of Health and Safety, Equal Opportunities, and confidentiality
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:Level 3 Customer Service Specialist Apprenticeship Standard, which includes:
Level 2 Functional Skills in maths and English (if required)
Full, on-the-job training will be provided by the employer, with 20% off the job training as a requirement
End-Point Assessment (EPA)
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
Training Outcome:
Progression to a permanent position for the right applicant and fantastic long term career prospects with a growing market leader
Employer Description:HLP is the largest privately-owned mortgage network in the UK. Our goal is to continue to be the best home for mortgage advisers, protection specialists, equity release experts and general insurance professionals, whatever their size or location. Getting the right outcome for customers is at the heart of what we do.Working Hours :Monday - Friday, 9.00am - 5.00pm - 1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative....Read more...
To maintain all Customer records and documentation
To maintain online customer records accurately
To assist and support the invoicing department with collation of information for the invoicing function of the business
To provide support and assist where possible in answering and resolving day to day customer queries, answering the telephone and responding to emails
To produce and send out job completion reports to clients
Throughout the apprenticeship, to acquire exceptional customer service skills, seeking advice from the wider team where in doubt and gain confidence in resolving queries to a satisfactory conclusion referring them up the line
To comply at all times with the letter and spirit of the Company’s Health, Safety & Environmental Policy, Equality & Diversity Policy and Code on Business Conduct and Behaviour
Carry out such other duties as are reasonably requested by the jobholder’s line manager from time to time
Training:
Working towards completing Level 3 Business Administration Apprenticeship Standard
Work based learning with monthly attendance at Hertford Regional College for workshops with Assessor
Training Outcome:
There will be opportunities for progression and a permanent position subject to performance
Employer Description:Hodges is a well-established small business with years of experience in providing a wide range of services within the M25 and surrounding areas. We specialise in both quoted works and reactive maintenance, delivering high-quality results for a variety of clients, including managing agents such as JLL, CBRE, Savills, Google, City of London and Mitie.
Our team has the expertise and resources to handle any job, big or small. From plumbing to electrics, joinery to carpentry, roofing to flooring, glazing to heating, we are your go-to provider for all property maintenance and refurbishment needs.
Whether it’s a minor repair or a major renovation, we bring everything you need under one roof.
We operate from a two-storey head office located on an industrial estate in Potters Bar. Our administrative team plays a key role in supporting the business, handling tasks such as scheduling the operative workforce, ordering materials, client liaison, invoicing, health and safety and dealing with client queries via telephone and email.
At Hodges, we pride ourselves on our long-standing reputation for quality and reliability. We are committed to delivering exceptional service to our clients while maintaining a friendly, professional work environment for our team.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Adaptability....Read more...
As Internal Sales Manager you will be joining a highly successful business who supply to the automotive business. Based in Stokenchurch with a competitive salary working across two sites in Stokenchurch and Redditch, the role is full time and permanent.
Purpose of the role:
To ensure the smooth running of the sales administration and internal quotation process, supporting key account manager and external sales teams managing the internal sales team.
Key Responsibilities for the Internal Sales Manager:
Support the internal sales teams with processing customer orders, quotes and forecasts
Woking across two sites/split week
Ensure all sales processes are followed
Day to day support
Proactively managing customer orders with long lead times
Train, manage and develop internal sales team to encompass improvement
Lead, nurture, motivate and support the team
Support sales director with data, activity request, stock liability
Work with supply and procurement team to ensure purchase cycle runs smoothly and products are managed correctly
Produce weekly summary reports
Coordinate larger sales projects
Coordinate and monitor quotation feedback process
Liaise with operations to ensure order fulfilment
Skills Required for the Internal Sales Manager:
Experience in managing an internal sales team
Confident communication skills at all levels
Strong relationship builder, customer focused
Team management experience
Able to work in fast paced and demanding environment
Advances Excel, Word, PowerPoint
Full valid UK driving licence
What’s in it for you?
A competitive salary
Hours: 38.5 hours per week, 08:30-17:00 (Monday to Thursday), 08:30-15:30 (Friday)
23 days holiday plus UK bank holiday, rising to 25 days holiday after five years’ service
Holiday Buying additional 5 days option to purchase
Life Insurance
Annual Bonus
Health Cash Plan Scheme
On-site training
Excellent career progression opportunities
Modern facilities
Ad-hoc employee functions including annual Summer Social (usually held in June each year)
Charitable fundraising opportunities
Free car parking
....Read more...
Successfully complete the Level 7 Chartered Town Planner Apprenticeship qualification under the supervision of your line manager/training provider.
Provide administrative duties, as required, including data entry, systems support, and engaging with our customers including responses to planning enquiries by e-mail, letter, telephone or in person.
Attend meetings and take accurate minutes/notes when required.
To prepare reports, policies and presentations for Officers and Members, and when appropriate present this information at relevant meetings.
To use a range of software packages and maintain and develop information databases; spreadsheets and GIS mapping.
To deliver programmes of monitoring, research or investigation necessary to support planning decisions and the local plan.
To undertake site visits and site assessments as necessary.
This is an excellent opportunity to get on the career ladder in the public sector.
Training:
Hybrid working with regular attendance at the South Staffordshire Council offices in Codsall.
One day a week travelling to Bristol University (day release).
Site Visits around the South Staffordshire area.
Training on a daily basis initally and then regular training throughout the apprenticeship.
Training Outcome:
Possibility of a permanet position within South Staffordshire Council and progression in the planning team.
Employer Description:This is a fantastic opportunity to gain a wide range of valuable skills in communication at a multi award-winning council. We deliver 17 services to our Community:
Community Services
• Leisure Centres
• Baggeridge Country Park
• Street Scene (includes Enviro Crime; Bereavement)
• Waste
• Environmental Health & Licensing
Corporate Governance, Policy & Partnerships
• Elections
• Legal
Enterprise and Planning
• Planning Development Management
• Strategic Planning (including Housing Strategy)
• Planning Enforcement
• Building Control
• Business Enterprise & Industrial Site
• Business support & growth
Welfare
• Housing Support & Homelessness
• Revenues and Benefits (including financial advice and support)
• Customer Services
• Community SafetyWorking Hours :Monday to Friday, 9.00am to 5.00pm + Hybrid Working.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Ability to Drive is essential....Read more...
Telesales Person – Car Parts
We are a dynamic and growing Motor Factor specialising in a wide range of car parts, accessories, and automotive products. Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you’ll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH)
Key Responsibilities:
Advise customers over the phone on the sale of car parts, accessories, and specialist automotive products.
Process orders through automated systems and ensure accurate dispatch.
Manage stock levels to ensure orders are fulfilled efficiently.
Work closely with the team to achieve sales targets and maintain excellent customer service.
Provide support across other areas of the business as needed.
Ideal Candidate:
Experience: Solid knowledge of car parts and accessories.
Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage.
Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous.
Customer Service: Exceptional telephone manner and strong communication skills.
Team Player: Able to collaborate and support colleagues as required.
How to Apply:
To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832 for more information.
Job Ref: 4241RC....Read more...
Telesales Person – Car Parts
We are a dynamic and growing Motor Factor specialising in a wide range of car parts, accessories, and automotive products. Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you’ll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH)
Key Responsibilities:
Advise customers over the phone on the sale of car parts, accessories, and specialist automotive products.
Process orders through automated systems and ensure accurate dispatch.
Manage stock levels to ensure orders are fulfilled efficiently.
Work closely with the team to achieve sales targets and maintain excellent customer service.
Provide support across other areas of the business as needed.
Ideal Candidate:
Experience: Solid knowledge of car parts and accessories.
Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage.
Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous.
Customer Service: Exceptional telephone manner and strong communication skills.
Team Player: Able to collaborate and support colleagues as required.
How to Apply:
To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832 for more information.
Job Ref: 4241RC....Read more...
You'll be the vital link between our mechanics and customers, handling a variety of tasks including:
Answering phones and managing customer enquiries
Scheduling appointments and managing the workshop diary
Processing invoices and maintaining accurate records
Using accounting software Quickbooks
Ordering parts and managing stock
Providing general administrative support
We're looking for someone with excellent communication skills, a keen eye for detail, and a willingness to learn. You'll receive comprehensive on-the-job training and work towards a nationally recognised qualification, gaining the skills and knowledge needed for a successful career in business administration.
Apprentice work includes answering phones and managing customer enquiries, scheduling appointments and managing the workshop diary, processing invoices and maintaining accurate records, using accounting software Quickbooks, ordering parts and managing stock, and providing general administrative support.
We have an on-site takeaway coffee bar so the vacancy may well include occasionally serving customers drinks and snacks! We also hold events throughout the year so involvement in the organising and attendance of our events will be part of the role.Training:
Level 3 Business Administration Apprenticeship Standard (https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0)
Functional Skills in English and maths up to level 2 as required
Training Outcome:
Progression to full-time employment.
Employer Description:Miltech Auto Performance is a highly specialised prestige car service and inspection workshop, specialising in Porsche and Performance vehicles.Working Hours :Monday to Friday, 9.00am to 5.00pm. Occasional evenings and weekends as required.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Non judgemental,Number skills,Organisation skills,Presentation skills,Problem solving skills,Team working....Read more...
Property and SME team, where you will play a key role in supporting the sales and servicing of commercial insurance policies. This role involves assisting with policy quotations, negotiating terms with insurers and clients, and handling various customer service tasks. You will be responsible for managing client inquiries, processing mid-term adjustments (MTAs), issuing policy documents, and ensuring smooth administrative operations.
This is a fantastic opportunity for someone looking to develop their insurance career in a fast-paced and supportive environment.
Key Responsibilities:
Assist in quoting and placing Property and SME insurance policies with insurers
Negotiate terms and pricing with insurers and clients to secure the best outcomes
Handle customer inquiries, including policy adjustments (MTAs), renewals, and documentation requests
Provide administrative support, ensuring accurate record-keeping and compliance with regulations
Collaborate with the wider team to maintain high service levels and client satisfaction
Training:Insurance Practitioner Level 3 Apprenticeship Standard:
Your training will be completed online from your employers working address
Free CII membership for non-members through the CII Aspire Apprenticeship Programme Includes digital CII study books and exam entries
Resit costs for CII exams and End-Point-Assessment will be covered by the employer
Fortnightly workshops for each CII exam
All workshops recorded and available on demand
Interactive chat, forums and class notebooks for real-time support and assistance from experienced and qualified insurance professionals
Exam tips, tricks, and strategies
Regular tutorials and assessments with sector experts
Training Outcome:
No glass ceiling, we are growing and looking to develop future leaders for our business. We are looking to grow the SME team to 5 people in the next 3 years so plenty of growth to become a team lead and manager in the future
Employer Description:ABA Insurance Commercial has been delivering insurance solutions to businesses across the UK, since 1989. Specialising in Construction and Property, our personalised one to one service and industry expertise is what sets us apart.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Team working,Interpersonal skills,Positive and ambitious,Self-motivated attitude,Willingness to learn,Adapt to challenges,Collaborative mindset,Work in fast-paced environ,Experience in retail,Experience in customer support....Read more...
Admin support for sales team - provide administrative assistance to ASM’s including entering data onto CRM system, managing diaries and scheduling activities to ensure effective communication
Preparation of Sales Materials - Create and compile sales materials, presentations, and promotional documents to the ASM’s for prospective clients
Lead generation - proactively identify and generate new leads through various channels such as networking, online research, and referrals, contributing to the overall growth of the sales pipeline.
Sales enquiries - assess incoming sales enquiries, determine viability/potential value, and distribute appropriately to relevant ASM for follow up and action
Market research and analysis - conduct market research to identify trends, competitors, potential areas of sales growth
General sales support - collaborate with ASM’s to develop sales strategy plans, refine proposals and any other sales documents Sales analysis and reporting alongside ASM’s and the Company Director
Tender Management - Assist and identify new tender opportunities and tender management process
Telesales - engage with existing customers and potential new clients, following up on leads and establishing strong client relationships
Additional responsibilities:
Cross departmental support - provide admin support to other departments as needed
Inventory management - oversee the point-of-sale material ensuring adequate stock levels are maintained and easily accessible
Trade shows and exhibitions - assist with planning point of sale material, lead fulfilment
Training:
Delivery to be completed on site and off the job training either at Barnsley College or your place of work
Student to complete a Customer Service Practitioner Level 2 Apprenticeship
Training Outcome:
Possible career progression
Employer Description:PMP Surfacing is the parent company of several distinct divisions all of which share a common goal; to deliver creative solutions based around innovative surfacing and coating systems.Working Hours :Monday - Friday, 9.00am - 5.00pm (1 hour for lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
The Role
Customer Service Advisor - Wigan
£23,795.20 Per Annum | 40 Hours per Week | Flexible Shifts (08:00 20:00)
Are you a natural problem solver with a passion for delivering exceptional customer experiences?
If so, wed love to hear from you!
Join our friendly and dedicated team as a Customer Service Advisor, where every interaction makes a difference. Youll become the friendly voice of our company, helping customers with tailored solutions while working in a fast-paced, supportive environment that values your development and celebrates individuality.
Why Join Us?
- A Dynamic Work Environment: Be part of a team that takes pride in offering first-class customer service.
- Growth Opportunities: We invest in your career, offering training and development to help you reach your potential.
- Recognition & Support: Celebrate your successes and be rewarded for going the extra mile.
What You'll Be Doing:
- Providing outstanding service to customers over the phone, email, and live webchat.
- Offering tailored solutions to create seamless customer experiences.
- Staying informed about our services to offer natural, confident advice.
- Assisting with customer issues and keeping communication smooth and effective.
What You'll Bring:
- Excellent communication and teamwork skills.
- The ability to stay calm and work efficiently under pressure.
- Strong time management, reliability, and a positive "can-do" attitude.
- A safety-first mindset and passion for problem-solving.
What We Offer:
- Competitive Salary: £23,795.20 per annum
- Flexible Work Schedule: 40 hours across 5 out of 7 days (including weekends)
- Comprehensive Training & Career Development
- Monthly Free Lunch & Employee Discounts
- Company Pension Scheme
Ready to Join a Company That Invests in You?
Were focused on creating a supportive and inclusive workplace where everyone can thrive and excel. If youre driven by a passion for customer service and want to work for a company that truly values its people APPLY NOW!
We are proud to foster a diverse and inclusive work environment, welcoming applicants from all backgrounds and walks of life.....Read more...
Handling customer inquiries via email and phone
Managing and updating the CMR database
Assisting in designing and configuring doors and windows for customer projects
Coordinating orders and liaising with suppliers
General administrative tasks to support the business operations
Training:
Business Administration Level 3 qualification
Functional Skills Level 2 in maths and English if required
The training will be carried out at the business no day release will be required
Training Outcome:
Possible full-time position, continue to grow and develop within the business
Employer Description:Windows4you are a well established family run business who specialise in new double glazing installations in Stoke-on-Trent, Staffordshire and Cheshire.Working Hours :Working hours will be discussed at interview and based on candidate availability.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Multitask....Read more...
Networking concepts and diagnostics
Router configuration and diagnostics
Panasonic/NEC and 3CX PBX configuration, installation and diagnosis
4G and 5G technology Router implementation
Unified Communications Strategy
MS Teams/Telecoms integration
Broadband Technology - Setup/diagnosis
SIP Trunk Technology - Setup/Diagnosis
SIP to ISDN30 Gateway configuration, installation and diagnostics
Training:
Information Communications Technican Level 3 Apprenticeship Standard
In house training on the job and from commercial courses
Online BCS training resources via Cirencester College
Training Outcome:
Telecoms support and Installation Engineer
Telecoms Pre Sales Engineer
Employer Description:Mainstream Digital are a Managed Services Provider, specialising in the provision of Telecoms Solutions, IT Services and Cyber Mitigation Services. We are a service led organisation and we differentiate ourselves by our customer orientated levels of support.Working Hours :Monday - Friday, 09:00 - 17:30 with 1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness,Good listener,Ability to multi-task....Read more...
Main Responsibilities:
Handle telephone and email enquiries, resolving issues efficiently and professionally
Provide high-quality student administration and support, adhering to service standards
Resolve enquiries at the first point of contact or escalate complex issues
Accurately record data and identify resources to support student needs
Collaborate on team projects and report trends in student enquiries to supervisors
Training:The successful candidate will complete a Customer Service Specialist Level 3 Apprenticeship standard.Training Outcome:Excellent progression available within the company. The successful applicant will undertake more responsibilities as the Apprenticeship develops with a strong view to securing permanent employment on completion.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Mon-Fri. Shifts tbc.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,IT skills,Team working....Read more...
Main Responsibilities:
Handle telephone and email enquiries, resolving issues efficiently and professionally.
Provide high-quality student administration and support, adhering to service standards.
Resolve enquiries at the first point of contact or escalate complex issues.
Accurately record data and identify resources to support student needs.
Collaborate on team projects and report trends in student enquiries to supervisors.
Training:The successful candidate will complete a Customer Service Specialist Level 3 Apprenticeship standard.Training Outcome:Excellent progression is available within the company. The successful applicant will undertake more responsibilities as the Apprenticeship develops with a strong view to securing permanent employment on completion.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday-Friday, times to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,IT skills,Team working....Read more...
Main Responsibilities:
Handle telephone and email enquiries, resolving issues efficiently and professionally.
Provide high-quality student administration and support, adhering to service standards.
Resolve enquiries at the first point of contact or escalate complex issues.
Accurately record data and identify resources to support student needs.
Collaborate on team projects and report trends in student enquiries to supervisors.
Training:The successful candidate will complete a Customer Service Specialist Level 3 Apprenticeship standard.Training Outcome:Excellent progression available within the company. The successful applicant will undertake more responsibilities as the Apprenticeship develops with a strong view to securing permanent employment on completion.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday-Friday, times to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,IT skills,Team working....Read more...
