Provision of an IT helpdesk support service to schools.
Provide hardware support services to meet school requirements including installing, upgrading, maintaining and supporting IT hardware.
Support school and central team staff and pupils with the use of IT equipment and software.
Undertake IT equipment repairs.
Install computer software as required.
Provide support for in-school events requiring IT equipment/support, including assemblies, visiting speakers, parents' evenings, etc.
Complete any ad hoc project work, as required.
Attend and fully complete education courses and assessments that are part of the apprenticeship programme.
The post holder may be required to perform duties other than those given in the job description for the post. The duties and responsibilities attached to posts may vary from time to time without changing the general character of the duties or the level of responsibility entailed.
Training Outcome:This is a great opportunity for you to develop skills that will enhance your networking career. On passing your Primary Goal apprenticeship, you will gain professional recognition for the Register of IT Technician (RITTech). We also offer a progressive step in some cases, onto our Level 4 Network Engineer apprenticeship programme.Employer Description:We work with schools who share our desire to deliver outstanding academic and vocational opportunities, and support them through expertise and our high profile within the region’s education landscape.
We progress the development of high-quality teaching and learning, develop curriculums that meet the needs of businesses and students, and work in partnership with the region’s communities, agencies and employers.Working Hours :Monday to Friday. Working hours are 8.30 am - 4.00 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Initiative,Patience....Read more...
As part of the technical support team, you will work alongside colleagues responding to IT incidents reporting by our customers. This is a customer facing role and no two days are the same. The IT support desk is a busy and fast paced environment and ideal for any person looking to start their career in IT. Reported IT incidents can cover software, hardware, network and cloud technologies.
The main duties of the role consist of:
Managing calls and liaising with customers and suppliers
Recording all their requests in the internal tracking system
Handling incidents reported by users and when needed addressing them or escalating within the department
Following up incident solving and updating documentation
Informing users through alerts and communication
Remote installation of Computer and network hardware and software
Assist with day to day running of the department
Setting up of technical equipment and technical fault diagnosis
Setup of computer hardware to customers' requirements
Daily - weekly checks
Training:Information Communications Technician (IT Support) Apprenticeship Level 3 Functional skills in maths and English Level 2 if required.Training Outcome:The business has a history of retaining apprentice graduates in full-time roles.Employer Description:Genmar support businesses in the South East of England since 1996 to simplify, streamline and secure their IT systems. They provide both outsourced IT Support and Managed IT Services. Affectively, they act like an internal IT department for your business. From answering tech support calls to helping to plan your IT strategy and everything in-between.Working Hours :Monday to Friday (08:45 - 18:00)Skills: Team Working,Organisation Skills....Read more...
Your duties will include;
To assist in the development, maintenance, analysis and interpretation of computer-based information/data and monitoring systems, including Geographic Information Systems (GIS), to ensure effective service delivery and quality, accessible information for the Service to aid quality decision making.
Undertake surveys and research, collect planning data, and design and prepare reports and other documents to inform planning policy development, monitoring and the wider planning services.
Prepare material, maps, illustrations and other technical information to support the local plan and wider planning service.
Support policy development and monitoring, including contributing to the local plan and development management processes.
Assist with the preparation and implementation of policies and programmes to guide the development of the local plan as part of the council’s regeneration strategies, including supporting the preparation of supplementary planning guidance, development briefs, practice notes, etc.
To work flexibly as a resource for planning services responding to changing demands on the service to ensure service delivery and timeliness and quality decision making.
To work effectively within and beyond the service, demonstrating the highest standards of customer care. Liaising with statutory bodies and other customers including Council Members, other Local Authorities and LCR authorities, HM Land Registry etc.
To undertake all other duties as required and commensurate with the post.
Training:
Qualification - Level 3 Data Technician
The training will be delivered at the workplace
Training Outcome:
Apprentice will receive on-programme support from an Apprenticeship Officer and Careers, Information, Advice and Guidance support during the last 2 months of their Apprenticeship contract
Job-seeking support is also included
Employer Description:Sefton Council is a local authority within the Liverpool City Region. Sefton is a diverse and exciting borough and is a great place to live and work. As an employer we can offer a diverse range of job roles across a variety of settings. We offer attractive conditions of service which allow for a good work life balance and invest in our staff through our learning and development programme. Inclusive Recruitment - We are proud to be an organisation which embraces diversity and difference. We employ colleagues who each bring their own unique skills to deliver an excellent service to our customers. We always recruit the most talented people for any role, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation. We aim to be reflective of the communities that we operate in. We promote diversity and encourage applicants from all backgrounds. Visit Inclusive Recruitment (sefton.gov.uk) for further information regarding the Council’s approach to Inclusive Recruitment. Equal Opportunities Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.Working Hours :Monday - Friday 9.00am - 5.00pm.
The post is agile, working from Magdalen House, Bootle, L20 3NJ, home and other locations within the borough.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Assist with the wedding operations at Sandwell Valley Visitor Centre and Lightwoods House, supporting the team from initial meetings through to the wedding day.
Support the Events team in delivering events, learning how bookings, administration, and event setup are managed.
Help with administrative tasks to support smooth event delivery.
Take part in planning and preparing events under guidance.
Assist with setting up and clearing away event and wedding spaces, including arranging furniture, decorations, and equipment.
Support the team in welcoming and guiding visitors and guests during events and weddings.
Help monitor supplies and equipment needed for events, reporting any shortages or issues to the team.
Assist in promoting upcoming events and weddings through social media or printed materials under supervision.
Support the team in gathering feedback from guests after events to help improve future activities.
Help maintain accurate records and databases related to bookings and event details.
Shadow experienced team members to learn best practices in customer service and event coordination.
Participate in team meetings and training sessions to develop skills and knowledge related to weddings and events.
Contribute to creating an inclusive and welcoming environment by supporting Equality, Diversity, and Inclusion (EDI) values.
Carry out other duties as needed to support the team and service goals.
Follow Health and Safety policies to help maintain a safe working environment.
Training:At the end you will gain a Level 3 Event Assistant Qualification. The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor. The apprenticeship will also include a proportion of 20% Off the Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include Fire Awareness, Prevent, Safeguarding, Data Protection & Cyber Security and Equality & Diversity.Training Outcome:This apprenticeship is a fixed term 18-month contract and at the end you will gain a Level 3 Event Assistant Qualification. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday - Friday between the hours of 8.30am and 4.30pm with weekends and occasional evenings.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Physical fitness,Good timekeeping & Punctuality,Reliability & Flexibility,Problem-solving,Willingness to learn....Read more...
Consistently improve upon and deliver a Customer Experience to the highest standards to both internal and external customers.
Responsible for ensuring products manufactured by Dalziel Ingredients Ltd are delivered on time to either internal or external customers.
Customer requirements and monitoring of performance
Effectively deal with both incoming and outgoing calls to ensure a high level of productivity
To integrate and participate in the Food Safety Culture into the procurement process through regular attendance of departmental meetings
To ensure that BRC V8 Global Food Standard through the Dalziel Ingredients Ltd, relevant procedures and other documents are fully implemented into the day-to-day activities of the site which cover Food Safety, Quality, Legality and Integrity
To liaise with the NPD / Technical teams to ensure that customer services do not impact Food Safety, Quality, Legality, Integrity and customer
To ensure that Service Customer Complaints and issues related to Food Safety, Quality, Legality and Integrity are dealt with in a timely manner.
Respond to customer communications via email as well as telephone
Ensure all data and administrative work is carried out accurately and in a timely manner.
Liaise and develop a rapport with internal/external customers
Able to manage own time and productivity effectively to meet service requirements
Actively look for ways to improve customer service, including your own personal performance, by sharing ideas with your team.
Display extensive knowledge about products and services
Maintain sensitive data information
Adherence to food safety rules/process
Ensure a clean and tidy office inline with a highly accredited BRC site
Supports and promotes 'clean as you go'
Consciously create a workplace culture that is consistent with Dalziel Ingredients guiding and operating principles
Ensuring that communication between all staff members/department is ongoing.
Ensure a safety-first approach in all you do
Actively support the company’s Health and Safety objectives
KPI’s for this role will be measured on: On time in full delivery of all Materials, Stock Levels, Schedule Adherence and Materials availability
Training Outcome:Potentially a full-time role available for the right person upon completion of the apprenticeship. The employer is invested in progressing staff within the business when the opportunity arises.Employer Description:Dalziel are a leading food manufacturer specialising in developing bespoke flavour and functional blends for all food sectors.Working Hours :Monday to Friday, between 09:00-17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.
Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:Working towards a Level 3 Customer Service Specialist Apprenticeship Standard, including Functional Skills if required.
As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:
Upon completion apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership
Employer Description:At Burton Kia we take care of car owners and their Kia cars in Burton-on-Trent, Staffordshire and everywhere in the surrounding area.
We believe in making car ownership a simple, convenient and happy experience. We specialise in new and used Kia cars and we know how important it is that your car reflects your personality in addition to being perfectly suited to your lifestyle.
All our cars are independently inspected and certified, which means we can deliver tested and approved Kia cars on the same day. We have a vast selection of Kia models to suit every need and budget such as the Picanto, Ceed and Sportage..
We also have an extensive amount of knowledge and experience on all our used cars. We believe that choosing your ideal car should be an easy and enjoyable process, so our sales team give you space to explore the range but will always be available to offer advice and assistance should you need it.
Our aim is to provide an elevated level of customer care and service.Working Hours :Monday - Friday, full-time and may require the occasional weekend work where required. Working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB: The Field Technical Representative ensures proper application of Tremco CPG products in accordance with all company and industry guidelines by providing on-site application and problem resolution.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide independent support for primary territory product lines.
Recommend products and solutions outside of primary product lines with occasional direction.
Ensure compliance with best practice standards for application or installation to protect against and mitigate potential warranty issues.
Provide site support by performing general and complex product applications/installations.
Perform substrate analysis using specialty equipment.
Keep up-to-date technically on practical procedures, specialized techniques to apply new knowledge within the field.
Provide field support by collecting data for project or product specific testing and interpreting results.
Recommend application and installation policies within technical literature.
Coordinate 3rd party testing certification/approvals.
Provide live and/or web-based training for internal staff and/or external customers. Create instructional hands-on demonstrations in a classroom, distributor locations, or job site settings showing application or installation of products. Exercise clear and confident communication of product lines and construction practices during presentation delivery.
Support qualified applicator program and/or authorized product installation program.
Use relevant information and individual judgment to determine whether designs, applications, and installations comply with local codes, industry standards, and regulations.
Maintain records associated with job site visits and project completions.
Aids in new product review to ensure product feasibility and value engineering aspects.
Ensure customer satisfaction and works to resolve issues for optimal outcomes.
Provide feedback on customer recommendations and suggestions.
EDUCATION REQUIREMENT: High school diploma or general education degree (GED).
CERTIFICATION REQUIREMENT: Driver's license.
EXPERIENCE REQUIREMENT:
4-7 years Technical Service, Construction, Project Management, Field Management, or similar experience.
Hands-on experience with product applications or installation of commercial sealants and waterproofing.
Possess a general understanding of field-testing methods and techniques.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Building and construction knowledge of materials, methods, and the tools involved in the construction or restoration of buildings or other structures.
Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Knowledge of chemical composition, structure, and properties of substances and of the chemical processes and transformations they undergo. This includes chemistry of current and future products and systems.
Customer Service skills, including needs assessments and evaluation of customer satisfaction.
Excellent communication, listening, and interpersonal skills, with the ability to work collaboratively with internal teams and external partners.
High level of attention to detail and organizational skills, with the ability to effectively manage timelines, meet deadlines, and manage project scope.
Strong problem-solving skills with the ability to manage multiple, simultaneous projects with competing priorities.
Proficient in Microsoft Office (Word, Excel, Outlook)
Ability to travel up to 50% within assigned region. Travel may be on short notice with overnight stays.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, and lift up to 50 lbs.
BENEFITS AND COMPENSATION:
The hourly rate/salary range for applicants in this position generally ranges between $81,717.11 and $102,146.13 . This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online!....Read more...
We're looking for a Senior Regional Service Engineer to join a dedicated service team, where you'll play a key role in upholding the brand and delivering outstanding service to customers. With a salary of £38760 + £36000 London Weighting to £40,000 + £3600 London Weighting after probation £50,000 +with overtime.
This is a hands on, field based role, focused on the service and repair of industrial and municipal cleaning equipment. You'll be representing a globally respected company with a strong customer-first approach.
Location Requirements
To ensure efficient coverage, candidates must be based in South East London - ideally around Tower Hamlets, West Ham, or nearby areas.
Key Responsibilities for the Senior Regional Service Engineer:
Maintain and repair a wide range of cleaning equipment to a high standard
Diagnose faults and complete accurate service reports and records
Liaise with the Regional Service Manager and Scheduler to manage daily activities
Manage van stock and parts levels in line with customer requirements
Support and coach others as part of your team
Identify potential sales leads and pass them to the relevant team
Maintain strong customer relationships with a professional, proactive attitude
What You'll Need for Senior Regional Service Engineer:
Experience in electrical, mechanical, hydraulic, pneumatic, diesel-powered equipment
Municipal, FLT, plant hire, HGV, or agricultural machinery experience is ideal
Confidence working independently in the field and supporting others
Good IT and organisational skills
Full UK driving licence and willingness to travel (including occasional overnight stays)
Passport preferred for potential training in Germany
What's in it for You
Starting salary: £38760 with £3600 London Weighting rising to £40,000 +£3600 London Weighting, after probation with London Weighting
OTE approx. £50,000+ with overtime
London weighting included
Fully expensed van (optional private use)
All tools provided
25 days holiday + bank holidays + your birthday off
Pension scheme, health plan, sick pay, critical illness cover
End of year discretionary bonus
Staff discounts and plenty of social events
Career development in a supportive and innovative environment
Training & Onboarding
New starters follow a detailed 12 week training plan, including factory led courses, electrical and pressure washer modules, and support using company systems. You'll be paired with experienced engineers and receive ongoing development throughout your time.
....Read more...
General Manager – RF & Microwave Electronics
Location: Bavaria–Saxony Border (Berg, Hof, Germany) – On-site with relocation support
An excellent opportunity has arisen for a General Manager to join a specialist RF and microwave technology business, part of a wider international group. Based onsite at the company’s purpose-built facility near the Bavaria–Saxony border, this pivotal role combines strong commercial leadership with hands-on operational oversight.
The position is ideal for a commercially focused, entrepreneurial leader with proven experience in business development and operational management within engineering/manufacturing environments. It offers full responsibility for running the company (as Geschäftsführer), exposure to senior stakeholders across the group, and the potential to progress to Managing Director level.
Main Responsibilities:
Lead the day-to-day operations across sales, engineering, production, and quality, ensuring overall business performance.
Drive business growth through proactive key account management, customer engagement, and new business development.
Develop new markets and ensure delivery of annual revenue, margin, and profitability targets.
Take full P&L ownership, including budgets, forecasting, and financial reporting.
Provide leadership across all functions, ensuring continuous improvement, operational efficiency, and customer satisfaction.
Support and develop the internal sales team while engaging directly with customers.
Collaborate with the Group CTO and international colleagues to align strategy and leverage cross-selling opportunities.
Represent the company on the local board and contribute to group-level reporting.
Ensure compliance with German legislation, H&S requirements, and wider group policies.
Requirements:
Fluent in German and English (essential).
Proven background in senior leadership, with a track record in business development and growth delivery.
Experience in RF/microwave, electronics, aerospace, defence, or related technology sectors.
Strong commercial acumen with the ability to identify, develop, and grow new markets.
Demonstrated ability to lead small, highly skilled teams in lean SME environments.
Strong financial and analytical skills with full P&L responsibility.
Entrepreneurial, hands-on, and solutions-focused, comfortable balancing operational oversight with customer-facing duties.
Degree or management-level qualification required; technical qualifications advantageous.
Flexible and willing to travel regularly within Germany and internationally.
To apply for this General Manager – RF & Microwave Electronics role based in Bavaria–Saxony (Berg, Hof, Germany), please send your CV to: kchandarana@redlinegroup.com or Call: +44 1582 878 830 / +44 7961 158 784....Read more...
We're looking for a Senior Regional Service Engineer to join a dedicated service team, where you'll play a key role in upholding the brand and delivering outstanding service to customers. With a salary of £38760 + £36000 London Weighting to £40,000 + £3600 London Weighting after probation £50,000 +with overtime.
This is a hands on, field based role, focused on the service and repair of industrial and municipal cleaning equipment. You'll be representing a globally respected company with a strong customer-first approach.
Location Requirements
To ensure efficient coverage, candidates must be based in South East London - ideally around Tower Hamlets, West Ham, or nearby areas.
Key Responsibilities for the Senior Regional Service Engineer:
Maintain and repair a wide range of cleaning equipment to a high standard
Diagnose faults and complete accurate service reports and records
Liaise with the Regional Service Manager and Scheduler to manage daily activities
Manage van stock and parts levels in line with customer requirements
Support and coach others as part of your team
Identify potential sales leads and pass them to the relevant team
Maintain strong customer relationships with a professional, proactive attitude
What You'll Need for Senior Regional Service Engineer:
Experience in electrical, mechanical, hydraulic, pneumatic, diesel-powered equipment
Municipal, FLT, plant hire, HGV, or agricultural machinery experience is ideal
Confidence working independently in the field and supporting others
Good IT and organisational skills
Full UK driving licence and willingness to travel (including occasional overnight stays)
Passport preferred for potential training in Germany
What's in it for You
Starting salary: £38760 with £3600 London Weighting rising to £40,000 +£3600 London Weighting, after probation with London Weighting
OTE approx. £50,000+ with overtime
London weighting included
Fully expensed van (optional private use)
All tools provided
25 days holiday + bank holidays + your birthday off
Pension scheme, health plan, sick pay, critical illness cover
End of year discretionary bonus
Staff discounts and plenty of social events
Career development in a supportive and innovative environment
Training & Onboarding
New starters follow a detailed 12 week training plan, including factory led courses, electrical and pressure washer modules, and support using company systems. You'll be paired with experienced engineers and receive ongoing development throughout your time.
....Read more...
Here, you will have the opportunity to gain valuable skills, knowledge and experience as you complete a Level 3 ICT Apprenticeship. You will be supporting the technical team, providing 1st line support - both onsite and offsite.
Responsibilities:
Respond to helpdesk requests remotely.
Taking help desk calls; logging and tracking calls.
Hardware and software repairs in a workshop facility.
Installation of hardware and software.
Carry out network documentation and reporting.
Assisting with sourcing spare parts and replacement equipment.
Assisting the technical team with maintenance tasks and installs.
What we are looking for:
Desirable skills:
Experience in hardware repair and troubleshooting.
Experience with Microsoft Windows and Microsoft Office products.
Personal qualities:
Well organised and self-motivated with a good telephone manner
Able to work independently in the field.
Reliable, enthusiastic and able to work effectively in a team.
Ability to prioritise workload and deliver solutions to meet. customer SLA’s.
Strong customer-facing skills, with an awareness of varying client technical skills.
Attention to detail and accurate record keeping.
Comfortable around young people in the education environment.
Essential:
Having a full driving licence and your own vehicle is essential, as the role involves travelling to different sites.
There will be a program of working with other team members in the field providing technician days and completing installations
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard.
You will also receive full training and support from the Just IT apprenticeship team to increase your skills.
Your training will include gaining a Level 3 ICT qualification
Training schedule has yet to be agreed. Details will be made available at a later date.
Training Outcome:
Career progression opportunities
Possibility to secure a full-time position after successful completion of the apprenticeship
Employer Description:We pride ourselves on our integrity and embody the education sector ethos and spirit, which is to understand we are all part of a larger supply chain, paid for by taxes, for the benefit of educating young people.Working Hours :Monday - Friday (9:00am - 5:30pm).
Shifts TBC/Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Positive attitude,Motivated,Passion for ICT,Hardware and software,Troubleshooting....Read more...
We’re excited to invite two passionate individuals to join our dynamic SQA (Software Quality Assurance) Team as Level 4 Software Test Apprentices. If you’re eager to kick start your career in software, engineering, or technology and have a relevant academic background in fields like Computer Science, Engineering, or IT, this is your chance to shine. As an apprentice, you’ll dive headfirst into validating our latest connectivity chips, ensuring they meet the highest quality standards.
As a Software Test Apprentice at Samsung Cambridge Solution Centre, you will play a critical role in validating our latest Wi-Fi and Bluetooth connectivity chips, ensuring they meet the highest quality standards.
You’ll receive comprehensive training and mentorship, working closely with our talented team to execute tests, reproduce customer issues, and assist developers in debugging.
Your focus will be on mobile, Windows and Linux platforms, where you’ll test firmware, drivers, and host code to deliver seamless and reliable wireless experiences for millions of users worldwide.
Duties will include:
Execute tests as directed by the Test Team and provide prompt feedback on results
Maintain and support software test equipment and systems to ensure smooth operations
Reproduce customer issues and gather relevant logs to facilitate debugging and resolution
Collaborate with developers and support the SQA team in collecting data for debugging purposes
Work closely with mobile, Windows and Linux platforms to validate firmware, drivers, and host code developed by the team
Training:
Software Tester Level 4 (Higher national certificate) Apprenticeship Standard
Training Outcome:
Opportunity to be hired following the apprenticeship programme
Employer Description:Samsung Cambridge Solution Centre (SCSC) is a specialised research and development subsidiary which forms part of Samsung Semiconductor S.LSI division. We are dedicated to creating Wi-Fi and Bluetooth connectivity technologies for Samsung's product range. We play a vital role in powering Samsung’s Exynos chips, which are essential components in mobile devices and other connected technologies. Through our research and innovation efforts, we ensure Samsung’s devices deliver fast, efficient, and dependable wireless connectivity, meeting the needs of users worldwide in an increasingly connected world.Working Hours :Monday - Thursday, 9.00am - 5.30pm and Friday, 9.00am - 5.00pmSkills: Attention to detail,Customer care skills,Team working,To follow instructions,Familiarity with Python,Ability to collaborate,Proactive and self-motivated,Adaptable and resilient,Fast paced environment,Accuracy....Read more...
Welcome, greet and check-in customers/test-taking candidates
Comply with all exam testing security and procedures and follow company policies using careful judgment
Verify customer/candidate personal identification documents and explain the exam testing process/rules
Proctor / invigilate candidates while they are completing their exam/test
Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre
Some housekeeping duties such as vacuuming floors and sanitising keyboards/workstations as necessary
Training:
Business Administrator Level 3 Apprenticeship Standard
1 Day a week College work via Teams
The rest of the training will take place in the workplace
Training Outcome:On successful completion of this apprenticeship, the candidate could progress into:
A permanent role as a Test Centre Administrator or Senior Test Centre Administrator Specialist roles such as Customer Service Coordinator, Examinations Officer, or Digital Support Technician. Opportunities to move into Trainer positions, supporting delivery of courses and candidate learning
Progression into Business Development Officer roles, contributing to client engagement, partnerships, and growth projects. Supervisory or Team Leader roles within the test centre or across our wider sites
Employer Description:Smartthink Ltd is a trusted partner in Information Technology excellence. We do not just deliver IT Training and Certifications but also empower businesses with cutting-edge IT support, seamless outsourcing, and robust communication solutions to drive long-term stability and growth of clients. Our IT training programs i based in London and beyond and are designed to unlock full potential of individuals. Led by industry experts, we equip our clients with the high-impact skills, practical know-how, and confidence to thrive in today’s competitive tech landscape. At Smartthink, we do not just keep pace with the future—we help shape it. We offer more than just a job. We offer a platform to innovate, learn, and make a genuine impact. Not anyone who join us, signs up for routine tasks rather they are stepping into an environment where their skills are nurtured. With the apprentice emerging talent, Smartthink is a place to elevate their career, expand their horizons, and do meaningful work that matters.Working Hours :Monday to Friday, between 9.00am and 5.00pm (exact shifts may vary depending on test centre schedules).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Initiative....Read more...
Assist with the preparation of financial reports and statements
Support with the processing of invoices, credit notes and payments accurately and in a timely manner
Support month-end and year-end financial close processes
Maintain and update financial records and databases
Preparation and analysis of balance sheet reconciliations with focus on Working Capital
Provide administrative support to the finance team
Learn and apply financial regulations and company policies
Support annual statutory audit and regulatory reporting with HRMC such as VAT
Participate in training and development activities as part of the apprenticeship program
Training Outcome:Possible progression onto further employment within the business and onto higher apprenticeships.Employer Description:Wärtsilä Water & Waste is offering the widest range of
environmental solutions for the marine and offshore industry. Our
broad range of dedicated and proven environmental products
include wastewater treatment systems (conventional biological
sewage treatment plants and advanced membrane bioreactors),
ballast water management systems, freshwater generators (reverse
osmosis plants and evaporators) and vacuum toilets and vacuum
collecting systems. All our solutions are meeting existing and
anticipated regulations, including regulations for environmentally
sensitive areas.Working Hours :Monday to Thursday, 8.00am to 4:45pm and Friday, 8.00am to 12:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Provide day-to-day support to the Service Delivery team
Manage and monitor shared team mailboxes, ensuring timely responses and escalation where required
Assist with document administration, including accurate filing and record keeping
Support with V5 document management and related processes
Liaise with dealer partners to request and obtain necessary documentation
Carry out data entry tasks with accuracy and attention to detail
Conduct data checks to ensure consistency and compliance
Support the team with ad hoc tasks and projects as required
Training:
Business Administrator Level 3 Apprenticeship Standard
Supporting and engaging with different parts of the organisation and interact with internal or external customers
City of Bristol College
Off site in its entirety
Training Outcome:
Potential full-time employment available with further training opportunity
Employer Description:Global Vans is a leading commercial vehicle broker headquartered in Bristol. Part of the Global Vehicle Group—the UK’s largest broker network serving SMEs—we provide commercial vehicles to businesses across the country, helping companies of all sizes access the right vehicles to support their operations efficiently and cost-effectively.Working Hours :Monday - Thursday, 9.00am - 5.30pm and Friday, 9.00am - 5.00pm. 1 hour lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Punctual,Supportive,Personable,Eager and willing to learn,Approachable,Can-do attitude....Read more...
Conduct and Legalisation:
Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements
To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws
To have a good working knowledge of the Vision Express Ways of Working
To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes
Maintain the highest store standards possible, including the appearance of both store and own personal presentation
Sales and Service:
To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey
To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer
To support the management team in achieving the required targeted growth in sales and profit
To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer
To provide accurate and knowledgeable advice and guidance to meet each customers specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions
To conduct eyewear repairs and order replacements when required
To participate in all stock take activity as determined by the management team
Key holder duties after successful completion of silver training (if and when required)
Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required
Team Work and Communication:
To maintain good and professional working relationships with the store team
Attend and participate in morning briefs and team meetings
To provide honest feedback to the management team to support ongoing improvements
Any other duties or responsibilities as reasonably requested by line management
Additional Responsibilities:
Where applicable, to use in-store laboratory equipment in the production and manufacture of high quality eyewearensuring:
The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe
All laboratory equipment is maintained/calibrated in accordance with company guidelines
Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control
The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy
Duties may vary in accordance with customer demand and store structure
Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice.
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible.
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing- Become a qualified Dispensing Optician
Contact lens Optician - fit Contact lenses
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons
Optometry courses - carry out full eye examinations and issue prescriptions
Clinical representative - visiting practices introducing new frame ranges and Ophthalmic lenses
In-practice trainer - You could use your knowledge to train others
Other non-clinical roles:
Practice Management you could complete a management course
Practice ownership you could go into business yourself, partnership or franchise
Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK
and Ireland.
A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday - Friday, 9.30am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Administrative skills,Team working,Patience....Read more...
Key Responsibilities of the Role (But not limited to the role):
Conduct and Legalisation:
Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements
To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws
To have a good working knowledge of the Vision Express Ways of Working
To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes
Maintain the highest store standards possible, including the appearance of both store and own personal presentation
Sales and Service:
To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey
To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer
To support the management team in achieving the required targeted growth in sales and profit
To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer
To provide accurate and knowledgeable advice and guidance to meet each customer's specific needs through the recommendations made, selection and purchase of all types of eyewear and eye-care solutions
To conduct eyewear repairs and order replacements when required
To participate in all stock, take activity as determined by the management team
Key holder duties after successful completion of silver training (if and when required)
Make decisions within the agreed scope of your role on matters relating to the day-to-day retail operation within your store, escalate to line manager where required
Teamwork and Communication:
To maintain good and professional working relationships with the store team
Attend and participate in morning briefs and team meetings
To provide honest feedback to the management team to support ongoing improvements
Any other duties or responsibilities as reasonably requested by line management
Additional Responsibilities:
Where applicable, to use in-store laboratory equipment in the production and manufacture of high-quality eyewearensuring:
The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe
All laboratory equipment is maintained/calibrated in accordance with company guidelines
Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control
The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy
Duties may vary in accordance with customer demand and store structure
Training:Optical Assistant 2022 Level 3.Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice.
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible.
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing- Become a qualified Dispensing Optician
Contact lens Optician - fit Contact lenses
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons
Optometry courses - carry out full eye examinations and issue prescriptions
Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses
In-practice trainer - You could use your knowledge to train others
Other non-clinical roles:
Practice Management you could complete a management course
Practice ownership you could go into business yourself, partnership or franchise
Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK
and Ireland.
A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday 9:30am to 5pmSkills: Communication skills,IT skills,Customer care skills,Administrative skills,Team working....Read more...
Key Responsibilities of the Role (But not limited to the role):
Conduct and Legalisation
Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements
To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws
To have a good working knowledge of the Vision Express Ways of Working
To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes
Maintain the highest store standards possible, including the appearance of both store and own personal presentation
Sales and Service
To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey
To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer
To support the management team in achieving the required targeted growth in sales and profit
To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer
To provide accurate and knowledgeable advice and guidance to meet each customers specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions
To conduct eyewear repairs and order replacements when required
To participate in all stock take activity as determined by the management team.
Key holder duties after successful completion of silver training (if and when required)
Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required
Team Work and Communication
To maintain good and professional working relationships with the store team
Attend and participate in morning briefs and team meetings
To provide honest feedback to the management team to support ongoing improvements
Any other duties or responsibilities as reasonably requested by line management
Additional Responsibilities:
Where applicable, to use in-store laboratory equipment in the production and manufacture of high quality eyewearensuring;
The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe
All laboratory equipment is maintained/calibrated in accordance with company guidelines
Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control.
The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy.
Duties may vary in accordance with customer demand and store structure
Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice.
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible.
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing- Become a qualified Dispensing Optician.
Contact lens Optician - fit Contact lenses.
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons.
Optometry courses - carry out full eye examinations and issue prescriptions.
Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses.
In-practice trainer - You could use your knowledge to train others.
Other non-clinical roles:
Practice Management you could complete a management course.
Practice ownership you could go into business yourself, partnership or franchise.
Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK
and Ireland.
A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday, 9:30am to 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Administrative skills,Team working....Read more...
Key Responsibilities of the Role (But not limited to the role):
Conduct and Legalisation
Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements.
To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws.
To have a good working knowledge of the Vision Express Ways of Working.
To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes.
Maintain the highest store standards possible, including the appearance of both store and own personal presentation.
Sales and Service
To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey.
To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer.
To support the management team in achieving the required targeted growth in sales and profit.
To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer.
To provide accurate and knowledgeable advice and guidance to meet each customers specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions.
To conduct eyewear repairs and order replacements when required.
To participate in all stock take activity as determined by the management team.
Key holder duties after successful completion of silver training (if and when required).
Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required.
Team Work and Communication
To maintain good and professional working relationships with the store team.
Attend and participate in morning briefs and team meetings.
To provide honest feedback to the management team to support ongoing improvements.
Any other duties or responsibilities as reasonably requested by line management.
Additional Responsibilities:
Where applicable, to use in-store laboratory equipment in the production and manufacture of high quality eyewearensuring;
The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe.
All laboratory equipment is maintained/calibrated in accordance with company guidelines.
Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control.
The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy.
Duties may vary in accordance with customer demand and store structure.
Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice.
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible.
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing- Become a qualified Dispensing Optician.
Contact lens Optician - fit Contact lenses.
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons.
Optometry courses - carry out full eye examinations and issue prescriptions.
Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses.
In-practice trainer - You could use your knowledge to train others.
Other non-clinical roles:
Practice Management you could complete a management course.
Practice ownership you could go into business yourself, partnership or franchise.
Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK
and Ireland.
A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday, 9:30am to 5:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Key Responsibilities of the Role (But not limited to the role):
Conduct and Legalisation:
Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements
To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws
To have a good working knowledge of the Vision Express Ways of Working
To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes
Maintain the highest store standards possible, including the appearance of both store and own personal presentation
Sales and Service
To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey
To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer
To support the management team in achieving the required targeted growth in sales and profit
To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer
To provide accurate and knowledgeable advice and guidance to meet each customers specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions
To conduct eyewear repairs and order replacements when required
To participate in all stock take activity as determined by the management team
Key holder duties after successful completion of silver training (if and when required)
Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required
Team Work and Communication:
To maintain good and professional working relationships with the store team
Attend and participate in morning briefs and team meetings
To provide honest feedback to the management team to support ongoing improvements
Any other duties or responsibilities as reasonably requested by line management.
Additional Responsibilities:
Where applicable, to use in-store laboratory equipment in the production and manufacture of high quality eyewearensuring;
The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe
All laboratory equipment is maintained/calibrated in accordance with company guidelines
Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control
The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy
Duties may vary in accordance with customer demand and store structure
Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice.
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible.
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing- Become a qualified Dispensing Optician
Contact lens Optician - fit Contact lenses
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons
Optometry courses - carry out full eye examinations and issue prescriptions
Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses
In-practice trainer - You could use your knowledge to train others
Other non-clinical roles:
Practice Management you could complete a management course.
Practice ownership you could go into business yourself, partnership or franchise.
Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK
and Ireland.
A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday 9:30am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills....Read more...
Key Responsibilities of the Role (but not limited to the role):
Conduct and Legalisation:
Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements
To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws
To have a good working knowledge of the Vision Express Ways of Working
To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes
Maintain the highest store standards possible, including the appearance of both store and own personal presentation
Sales and Service:
To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey
To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer
To support the management team in achieving the required targeted growth in sales and profit
To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer
To provide accurate and knowledgeable advice and guidance to meet each customer's specific needs through the recommendations made, selection and purchase of all types of eyewear and eye-care solutions
To conduct eyewear repairs and order replacements when required
To participate in all stock, take activity as determined by the management team
Key holder duties after successful completion of silver training (if and when required)
Make decisions within the agreed scope of your role on matters relating to the day-to-day retail operation within your store, escalate to line manager where required
Teamwork and Communication:
To maintain good and professional working relationships with the store team
Attend and participate in morning briefs and team meetings
To provide honest feedback to the management team to support ongoing improvements
Any other duties or responsibilities as reasonably requested by line management
Additional Responsibilities:
Where applicable, to use in-store laboratory equipment in the production and manufacture of high-quality eyewearensuring:
The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe
All laboratory equipment is maintained/calibrated in accordance with company guidelines
Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control
The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy
Duties may vary in accordance with customer demand and store structure
Training:Optical Assistant 2022 Level 3.Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice.
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible.
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing- Become a qualified Dispensing Optician
Contact lens Optician - fit Contact lenses
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons
Optometry courses - carry out full eye examinations and issue prescriptions
Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses
In-practice trainer - You could use your knowledge to train others
Other non-clinical roles:
Practice Management you could complete a management course
Practice ownership you could go into business yourself, partnership or franchise
Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK
and Ireland.
A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday 9:30am to 5pmSkills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
Key Responsibilities of the Role (but not limited to the role):
Conduct and Legalisation
Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements
To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws
To have a good working knowledge of the Vision Express Ways of Working
To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes
Maintain the highest store standards possible, including the appearance of both store and own personal presentation
Sales and Service
To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey
To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer
To support the management team in achieving the required targeted growth in sales and profit
To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer
To provide accurate and knowledgeable advice and guidance to meet each customers specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions
To conduct eyewear repairs and order replacements when required
To participate in all stock take activity as determined by the management team
Key holder duties after successful completion of silver training (if and when required)
Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required
Team Work and Communication
To maintain good and professional working relationships with the store team
Attend and participate in morning briefs and team meetings
To provide honest feedback to the management team to support ongoing improvements
Any other duties or responsibilities as reasonably requested by line management
Additional Responsibilities:
Where applicable, to use in-store laboratory equipment in the production and manufacture of high quality eyewearensuring:
The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe
All laboratory equipment is maintained/calibrated in accordance with company guidelines
Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control.
The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy.
Duties may vary in accordance with customer demand and store structure
Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice.
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible.
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing- Become a qualified Dispensing Optician.
Contact lens Optician - fit Contact lenses.
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons.
Optometry courses - carry out full eye examinations and issue prescriptions.
Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses.
In-practice trainer - You could use your knowledge to train others.
Other non-clinical roles:
Practice Management you could complete a management course.
Practice ownership you could go into business yourself, partnership or franchise.
Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK
and Ireland.
A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday, 9:30am to 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Administrative skills,Team working....Read more...
Key Responsibilities of the Role (But not limited to the role):
Conduct and Legalisation
Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements
To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws
To have a good working knowledge of the Vision Express Ways of Working
To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes
Maintain the highest store standards possible, including the appearance of both store and own personal presentation.
Sales and Service
To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey
To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer
To support the management team in achieving the required targeted growth in sales and profit
To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer
To provide accurate and knowledgeable advice and guidance to meet each customers specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions
To conduct eyewear repairs and order replacements when required
To participate in all stock take activity as determined by the management team.
Key holder duties after successful completion of silver training (if and when required)
Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required.
Team Work and Communication
To maintain good and professional working relationships with the store team
Attend and participate in morning briefs and team meetings
To provide honest feedback to the management team to support ongoing improvements
Any other duties or responsibilities as reasonably requested by line management.
Additional Responsibilities:Where applicable, to use in-store laboratory equipment in the production and manufacture of high quality eyewearensuring;
The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe
All laboratory equipment is maintained/calibrated in accordance with company guidelines
Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control.
The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy.
Duties may vary in accordance with customer demand and store structure.
Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice.
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible.
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing- Become a qualified Dispensing Optician.
Contact lens Optician - fit Contact lenses.
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons.
Optometry courses - carry out full eye examinations and issue prescriptions.
Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses.
In-practice trainer - You could use your knowledge to train others.
Other non-clinical roles:
Practice Management you could complete a management course.
Practice ownership you could go into business yourself, partnership or franchise.
Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK
and Ireland.
A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday 9:30am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
Key responsibilities of the role (but not limited to the role):
Conduct and Legalisation:
Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements
To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws
To have a good working knowledge of the Vision Express Ways of Working
To take personal responsibility for your own development, ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes
Maintain the highest store standards possible, including the appearance of both store and your own personal presentation
Sales and Service:
To act as a Vision Express brand ambassador, creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey
To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer
To support the management team in achieving the required targeted growth in sales and profit
To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections for every Vision Express customer
To provide accurate and knowledgeable advice and guidance to meet each customer's specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions
To conduct eyewear repairs and order replacements when required
To participate in all stock take activity as determined by the management team
Key holder duties after successful completion of silver training (if and when required)
Make decisions within the agreed scope of your role on matters relating to the day-to-day retail operation within your store. Escalate to line manager where required
Team Work and Communication:
To maintain good and professional working relationships with the store team
Attend and participate in morning briefs and team meetings
To provide honest feedback to the management team to support ongoing improvements
Any other duties or responsibilities as reasonably requested by line management.
Additional Responsibilities:
Where applicable, to use in-store laboratory equipment in the production and manufacture of high-quality eyewear ensuring:
The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe
All laboratory equipment is maintained/calibrated in accordance with company guidelines
Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control
The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy
Duties may vary in accordance with customer demand and store structure
Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice.
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part-time working are often possible.
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing – Become a qualified Dispensing Optician
Contact lens Optician - fit Contact lenses
Low vision specialist helps people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-optical aids such as bump-ons
Optometry courses – carry out full eye examinations and issue prescriptions
Clinical representative – visiting practices introducing new frame ranges and ophthalmic lenses
In-practice trainer – You could use your knowledge to train others
Other non-clinical roles:
Practice Management – you could complete a management course
Practice ownership – you could go into business yourself, partnership or franchise
Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK
and Ireland.
A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday between 9:30am to 5pm.Skills: IT skills,Attention to detail,Customer care skills,Administrative skills,Team working....Read more...
Key Responsibilities of the Role (But not limited to the role):
Conduct and Legalisation:
Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements
To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws
To have a good working knowledge of the Vision Express Ways of Working
To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes
Maintain the highest store standards possible, including the appearance of both store and own personal presentation
Sales and Service:
To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey
To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer
To support the management team in achieving the required targeted growth in sales and profit
To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer
To provide accurate and knowledgeable advice and guidance to meet each customers specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions
To conduct eyewear repairs and order replacements when required
To participate in all stock take activity as determined by the management team
Key holder duties after successful completion of silver training (if and when required)
Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required
Team Work and Communication:
To maintain good and professional working relationships with the store team
Attend and participate in morning briefs and team meetings
To provide honest feedback to the management team to support ongoing improvements
Any other duties or responsibilities as reasonably requested by line management
Additional Responsibilities:
Where applicable, to use in-store laboratory equipment in the production and manufacture of high quality eyewearensuring:
The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe
All laboratory equipment is maintained/calibrated in accordance with company guidelines
Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control
The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy
Duties may vary in accordance with customer demand and store structure
Training:Optical Assistant 2022 Level 3 Apprenticeship StandardTraining Outcome:
The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing- Become a qualified Dispensing Optician
Contact lens Optician - fit Contact lenses
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons
Optometry courses - carry out full eye examinations and issue prescriptions
Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses
In-practice trainer - You could use your knowledge to train others
Other non-clinical roles:
Practice Management you could complete a management course
Practice ownership you could go into business yourself, partnership or franchise
Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK
and Ireland.
A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday - Friday, 9.30am - 5.00pmSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
