The role will involve supporting our team, building and maintaining positive relationships with our clients and ensuring high levels of customer satisfaction. The role will also require the individual to identify opportunities, which will help grow the business for both new and existing clients, and learn the essentials of account management and customer support.
The ideal candidate will need to have a passion for building relationships, excellent communication skills, and a proactive approach to problem-solving. While previous experience in client relations or customer service is helpful, it is not required. We are looking for someone who is ready to learn, is well organised, and excited to make a positive impact within our team.
The chosen individual will be rewarded by working for a growing company, serving the rapidly growing housebuilding sector. We are searching for ambitious individuals, with a warming personality, and a desire to succeed and overcome challenges,
If you're ready to be part of our success story and grow with us into the management team, your future awaits- apply now and let your career flourish!
The most suitable person will be selected for the job in terms of their relevant experience, abilities, and qualifications. The company is committed to applying its equal opportunities policy statement at all stages of recruitment.
Role and Responsibilities:
Researching new business prospects and identifying opportunities.
Telephoning new prospects and arranging meetings to discuss our services.
Supporting the team in maintaining strong relationships with existing clients.
Assisting the Marketing Manager with campaigns and creating marketing materials.
Participating in direct marketing efforts and attending networking events.
Helping to arrange and attend client entertainment events.
Updating and maintaining CRM systems.
Completing ad-hoc tasks, such as client updates and monthly business reporting.
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 4 Sales Executive qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach, who will be available for support You receive 20% off the job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
As a young dynamic forward-thinking company, we offer excellent career development prospects for those eager to further their career.
Employer Description:JLES Group, established in December 2004, is a nationwide group of businesses offering civil engineering & infrastructure solutions to the housebuilding industry. Our mission is to address the adoption issues faced by housebuilders across the UK, whilst creating a positive experience for all our stakeholders including employees, clients, residents, and the general society.Working Hours :Standard hours are Monday to Friday 8:30am to 5:00pm, with an early finish at 4:30pm on Fridays.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Prioritisation,Time management,Flexible and adapable....Read more...
The role will involve supporting our team, building and maintaining positive relationships with our clients and ensuring high levels of customer satisfaction. The role will also require the individual to identify opportunities, which will help grow the business for both new and existing clients, and learn the essentials of account management and customer support.
The ideal candidate will need to have a passion for building relationships, excellent communication skills, and a proactive approach to problem-solving. While previous experience in client relations or customer service is helpful, it is not required. We are looking for someone who is ready to learn, is well organised, and excited to make a positive impact within our team.
The chosen individual will be rewarded by working for a growing company, serving the rapidly growing housebuilding sector. We are searching for ambitious individuals, with a warming personality, and a desire to succeed and overcome challenges,
If you're ready to be part of our success story and grow with us into the management team, your future awaits—apply now and let your career flourish !
The most suitable person will be selected for the job in terms of their relevant experience, abilities, and qualifications. The
Company is committed to applying its equal opportunities policy statement at all stages of recruitment.
Role and Responsibilities:
Researching new business prospects and identifying opportunities
Telephoning new prospects and arranging meetings to discuss our services
Supporting the team in maintaining strong relationships with existing clients
Assisting the Marketing Manager with campaigns and creating marketing materials
Participating in direct marketing efforts and attending networking events
Helping to arrange and attend client entertainment events.
Updating and maintaining CRM systems
Completing ad-hoc tasks, such as client updates and monthly business reporting
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 4 Sales Executive qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach, who will be available for support You receive 20% off the job training during this apprenticeship which is included in your weekly working hours
Training Outcome:As a young dynamic forward-thinking company, we offer excellent career development prospects for those eager to further their career.Employer Description:JLES Group, established in December 2004, is a nationwide group of businesses offering civil engineering & infrastructure solutions to the housebuilding industry. Our mission is to address the adoption issues faced by housebuilders across the UK, whilst creating a positive experience for all our stakeholders including employees, clients, residents, and the general society.Working Hours :Standard hours are Monday to Friday 8:30 am to 5:00 pm, with an early finish at 4:30 pm on Fridays.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Prioritisation,Time management,Flexible and adapable....Read more...
Telecoms Project Engineer
Critical Network Infrastructure
Central & South Scotland – Edinburgh, Glasgow, St Andrews & Stirling
@mecscomms is recruiting a contract Telecommunications Project Engineer, to work on behalf of a Global IT, Technology & Telecom service provider. The Project Network Engineer will oversee the planning, implementation & delivery of technical installation & commissioning projects across various comms room, data centre, POP, fibre exchange, base station, tower, substation, transmission & distribution sites throughout the Central & South Scotland regions.
As a Project Engineer, you will be responsible for scoping, planning & delivering projects of varying scale & complexity, working closely with field engineers, network operations & project teams. You’ll act as a technical representative in customer meetings, conduct site surveys, produce scope of works documents & project plans, coordinate jobs, assist with critical faults & maintain a high standard of end-of-job documentation, to ensure compliance with industry standards & best practices.
If you’re a Field or Project Engineer with a passion for telecommunications, networking, power systems & electronics with experience across: copper & fibre optic cable installation, network mapping & route planning, fibre to the premises (FTTP), network fault finding, node & infrastructure building, LAN, WAN, SDH, PDH, radios, switching, PSTN / ADSL & data communication devices etc. I'm keen to hear from you.
Position: Project Engineer, Infrastructure & Network Project Engineer
Location: Field based – Scotland - Edinburgh, Glasgow, St Andrews & Stirling
Mobility: A full UK driving licence is required
Nature: Full time, temporary contract, Inside IR35
Hours: Monday - Friday 08:00-17:00
Duration: 24+ month contract
Gross Rate: Negotiable dependant on experience
Security Clearance: SC or BPSS level clearance (or eligibility for clearance) is essential
Key Activity:
• Site survey & scope of works
• Project planning
• Project management
• Technical support
• Vendor & stakeholder management
• Change management
• Performance monitoring
• Incident resolution
• Onsite testing & maintenance
• Maintain accurate records
• Process management
• Governance & control
Overview:
The Project Engineer will oversee the planning, execution & delivery of telecoms infrastructure projects responsible for scoping, designing & implementing network installations, ensuring compliance with industry standards.
You’ll conduct site surveys, create project plans & manage bill of materials to support seamless project delivery. Additionally, you will provide technical representation at customer meetings, troubleshoot faults, & maintain high-quality documentation.
You will play a key part in performance monitoring, change management & vendor coordination, ensuring operational efficiency.
Responsibilities:
• Customer & client liaison – act as a technical point of contact for clients, addressing concerns & ensuring high levels of customer satisfaction
• Project planning – complete site surveys, scope of works, project designs, project plans, & bill of materials to ensure successful execution
• Project management – lead installation & commissioning projects, ensuring timely & high-quality delivery
• Resource & inventory management – assist in budgeting, cost estimation, sourcing & resource allocation to ensure projects remain within scope
• Vendor & stakeholder engagement – liaise with vendors, clients & internal teams to maintain & improve operational performance
• Change management – assess & approve planned changes within telecoms environments
• Technical support – provide expertise in troubleshooting network faults, telecoms infrastructure, & operational issues
• Performance monitoring – define & review KPIs, proactively identify recurring network issues & implement solutions
• Documentation & reporting – maintain detailed records of project progress, issues & resolutions. Prepare status reports & technical documentation
• Incident resolution – take a proactive role in fault resolution, post-incident analysis & root cause diagnostics
• On-site testing & maintenance – conduct substation testing using industry-standard tools to diagnose & rectify issues
• Cross-department collaboration – work closely with design, operations & maintenance teams to ensure seamless integration of telecoms solutions
Candidate Profile:
Candidates will be considered from a range of backgrounds but ideally, you’ll have previous experience, ideally gained within an ISP, Network Service Provider, Managed Hosting, Telecom, Technology, ICT, Cloud, Systems / Network Integrator, Utility, Power or similar type of service provider. Your professional or academic experience is likely to include some of the following:
• HNC in Telecommunications (or equivalent professional qualification)
• Experience as a Field Engineer in telecoms, utilities or data centre environments
• Hands-on experience working in data centres, fibre exchanges, substations & telecom hubs
• LAN & WAN internetworking skills
• Proficiency in industry-standard network testers & diagnostics
• Strong understanding of IP networks, Cisco, Alcatel, & Nokia devices
• Rack, charger, & telecoms equipment installation & commissioning
• Industry-standard telecoms testing (BERT, RF sweeps, PIM, TDR, OTDR & OSCAR tests)
• DC power wiring & connection to telecoms equipment in compliance with regulations
• 1st Line Support & troubleshooting for a range of equipment including SDH, PDH, radios, switching systems, PSTN / ADSL & data communication devices
• Routine maintenance inspections for fibres & battery chargers
• Risk Assessment & Method Statements (RAMS) creation & work area/vehicle management
• Proven experience in handover documentation & site surveys
• Ability to troubleshoot & resolve technical issues proactively
• Experience with power tools, hand tools & working at height
• Analytical thinking & problem-solving skills for fault diagnosis
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Holt Executive is excited to partner with a leading global connectivity provider in the search for an exceptional IT Infrastructure Engineer. This collaboration highlights our shared commitment to delivering innovative solutions and attracting top-tier talent. We are seeking a skilled professional to play a key role in providing day-to-day hands on technical support and management of the internal Corporate and customer-managed IT Infrastructure and projects. This partnership reflects Holt Executives dedication to connecting forward-thinking companies with outstanding candidates who drive innovation and success. Be Part of the Future of Global Connectivity
We are seeking a talented and motivated IT Infrastructure Engineer to join a dynamic team working on cutting-edge connectivity solutions. This is a fantastic opportunity to be part of a forward-thinking organization, contributing to the development and maintenance of advanced systems that enable seamless communication across industries worldwide.
About the Role: The role involves providing hands-on technical support and management of both internal and customer IT infrastructure, ensuring 24/7 service delivery, and acting as an expert on corporate systems and servers, while supporting internal users and remote sites globally Key Responsibilities:
- Build, maintain, and support physical/virtual environments, network storage, and backup/recovery systems to ensure high service availability.
- Manage and support corporate IT infrastructure for HQ, remote offices, and customers, ensuring seamless operation and integration.
- Ensure server builds and network configurations align with IT security policies and accreditation standards.
- Maintain software compliance for server operating systems, applications, and client licenses, including regular audits.
- Monitor server and service performance to ensure efficient operation.
- Manage email infrastructure, including Exchange, cloud continuity services, SPAM filtering, and mobile device management (MDM).
- Adhere to departmental change control processes and contribute to CCB meetings.
- Build and maintain IT hosting infrastructure, including storage, virtual environments, email, and backups.
- Build and maintain IT security infrastructure, including antivirus, update/patch management, and web filtering.
- Build and maintain telephony equipment and servers, and install telephones on desks.
Requirements:
- HND/Degree in Computer Science or related discipline, or at least 10 years experience in a demanding environment with a 100+ user network, including remote sites.
- Extensive experience with virtual environments (VMware).
- In-depth experience with email services, including Microsoft Exchange, Spam Filtering, cloud messaging, and continuity services.
- Strong knowledge of Windows OS administration, Active Directory management, Group Policies, user/group management, and PowerShell.
- Extensive experience maintaining server hardware and storage systems (NAS, SAN).
- Strong understanding of IT security (anti-virus, hard drive encryption, client hardening, authentication).
- Experience in High Availability environments, including clustering and disaster recovery.
- Solid technical knowledge of IP network fundamentals.
- Ability to achieve Direct Vetted Status (DV).
Desirable Skills:
- Linux knowledge an advantage
- Experience of Blackberry UEM server or Mobile Device Management (MDM).
- Experience of administering and supporting IP phone systems.
- In-depth experience of SNMP monitoring tools. Author: Nigel Quinn Document: IT Infrastructure Support Engineer Page: 4 of 4 Version 1.0 Date of Issue:
- A sound technical knowledge of any of the following: Endpoint Central, McAfee/Trellix Security, WebMarshal, Veeam, Microsoft SQL Server.
- Relevant Microsoft qualifications are a strong bonu.
What We Offer:
- Competitive salary and comprehensive benefits package.
- Opportunities for professional development and certifications.
- A collaborative and innovative work environment.
- The chance to work on impactful projects in a fast-evolving industry.
If youre passionate about technology and eager to play a critical role in delivering innovative connectivity solutions, wed love to hear from you. Apply now to join a team dedicated to shaping the future of global communication. We are also a Disability Confident employer.....Read more...
An exciting new job opportunity has just become available for a Technical Sales Engineer – Embedded Computing, which can be based UK wide.
This role will cover UK and Ireland for Embedded Computing products for a well-established company, who are based in Wokingham, Berkshire. You will be responsible for identifying new customers and growing the existing customer base within the territory to increase product sales in line with budgeted sales targets, as well as building and maintaining long-term relationships with both new and existing customers.
Responsibilities for the Technical Sales Engineer - Embedded Computing - UK wide;
Produce and implement a profitable Sales Strategy for growth across the UK and Ireland.
Prepare and present proposals, including technical specifications, pricing, and delivery schedules to win business and build customer satisfaction.
Build and develop strong customer relationships by understanding needs and requirements.
Educate clients and colleagues about the products, best use, practice and application.
Provide ongoing support, address any issues or concerns proactively.
Skills & Experience for the Technical Sales Engineer - Embedded Computing- UK wide;
Experience selling specialist rugged computing systems such as embedded computing platforms, racking systems, cabinets and enclosures
Experience selling to sectors including Defence, Aerospace, Industrial or Transportation markets
Electronics Industry experience either with Distribution or Original Equipment Manufacturers (OEM’s)
APPLY NOW! For the Technical Sales Engineer - Embedded Computing - UK Wide, by sending a cover letter and CV quoting reference THD1204, to TDrew@redlinegroup.Com or call 01582 878848 or 07961 158762.....Read more...
Learn and Develop: Gain valuable IT skills through hands-on experience and training as part of your apprenticeship program.
Apprenticeship Training: Complete coursework and assignments required by your apprenticeship provider
1st Line IT Support: Assist staff and students at your assigned academy sites with their IT needs
Helpdesk Support: Provide remote IT support to users contacting our helpdesk, ensuring all issues are logged and addressed promptly
Equipment Maintenance: Perform regular maintenance, set up new machines, swap faulty devices, and repair or organize repairs for IT equipment
Issue Escalation: Escalate complex IT issues to appropriate colleagues.
Smooth Operations: Ensure the smooth running of all computer equipment within the Trust and respond to urgent IT issues
Audio-Visual Support: Assist with school audio-visual systems and solve projector, interactive TV, and whiteboard issues, including support during school events
Project Roll-Out: Support IT project implementations across the Trust and partner schools
Training:Your training will be delivered online via a SMART classroom, every 6-8 weeks in 2 day blocks. Training Outcome:This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. Employer Description:Meridian Trust are a leading educational trust that manages a network of academies, providing high-quality education to thousands of students. Their commitment to integrating advanced technology into the learning environment ensures that their students and staff have access to the best resources.Working Hours :Monday to Friday, 37 hours per week. Shifts tbc.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills....Read more...
Setting up new computers, servers, and networks
Handling support tickets and technical requests
Providing service desk assistance to end users
Shadowing senior technicians on-site and remotely
Managing and maintaining our repair workshop
Diagnosing and repairing desktops and laptops
Responding to phone and email support queries
Booking in incoming deliveries and hardware
Keeping track of equipment through asset management
Training:All training will take place either on-site at our office or remotely with the training provider, so there is no need to travel elsewhere.
You’ll spend most of your time learning hands-on with our team, supported by regular remote learning sessions with the training provider. We’ll also provide time during the week to complete coursework and training activities.Training Outcome:Upon successful completion of the apprenticeship, you may be offered a full-time role as a 1st Line IT Support Technician.Employer Description:Bells IT Support is a trusted provider of IT support and cybersecurity services, based in Dartford, Kent. We specialise in delivering reliable, professional IT solutions to small and medium-sized businesses across the South East and London.
Our services include IT support, cloud infrastructure, cybersecurity, VoIP systems, and managed web services. We pride ourselves on our friendly approach, fast response times, and ability to tailor solutions to meet each client’s needs.
As a growing company, we offer a modern, collaborative workplace where apprentices can gain real-world experience, take ownership of tasks, and grow into skilled professionals within the IT industry.Working Hours :Monday to Friday 10am until 4pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As a technical sales apprentice, you will be immersed in the sales process and gain hands-on experience in a range of sales functions. You will work closely with our experienced sales team, helping us expand our client base, manage customer relationships, and contribute to achieving our sales targets. This is an excellent opportunity to build your career in sales within the IT industry.
Key Responsibilities
Assist the sales team in identifying new business opportunities and generating leads.
Support the preparation of sales presentations, proposals, and product demos.
Help manage and maintain relationships with existing clients to ensure customer satisfaction and loyalty.
Conduct market research to understand industry trends and customer needs.
Assist in the administrative tasks associated with sales, including data entry, updating CRM systems, and preparing reports.
Work closely with the marketing team to align sales efforts with promotional activities.
Attend meetings, training sessions, and events to enhance knowledge of our products and services.
Training:IT Technical Salesperson Level 3 Apprenticeship Standard:
All training will be delivered online by Wise Origin, offering flexible, expert-led instruction with interactive sessions and digital resources
This ensures apprentices can develop their skills while balancing work commitments
Training Outcome:
Ongoing career development and progression opportunities upon successful completion of the apprenticeship
Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday - Friday between 8.30am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
Key Responsibilities:
Greet and serve customers in a friendly and professional manner
Take customer orders and handle payments accurately
Prepare and serve hot and cold drinks, including barista-style coffee
Serve foods at the counter such as cakes, bread and pastries
Keep the café clean and tidy, including clearing tables, sweeping and mopping floors and washing up if required
Restock supplies and ensure displays are attractive and well-maintained
Follow food hygiene and safety regulations, ensuring accurate records are kept
Support the team during busy periods and handle additional duties as required
Participate in training and development activities as required
Training:Training Provider:
Bromley College of Further and Higher Education
On programme training:
Level 2 Customer Service Practitioner Apprenticeship Standard
Level 1 Functional Skills in maths and English
Institute of Apprenticeship Certificate
End-Point Assessment (EPA)
Apprentice Showcase
Practical Observation
Professional Discussion
Training Outcome:
Once the apprenticeship is completed we would expect the candidate to become a full time member of staff and to help train other new employees and to hopefully progress to become a team leader.
Employer Description:We are a small, independent café in Orpington, serving the local community with breakfast and lunch to eat in or take away. We pride ourselves on fantastic food and customer service.Working Hours :We would aim to provide the candidate with regular weekday shifts between the hours of 7.00am - 4.00pm. They would also be expected to work 2-3 Saturdays per month between the hours of 7.00am - 3.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness,Good command of English,Accuracy,Trustworthy,punctual,Reliability,Hygienic,Enthusiastic,Flexibility/adaptability....Read more...
Hire Controller Basildon £30,000 - £35,000 + Pension + Holidays + Training + Immediate Start Work in a well-established company as a Hire Controller offering a supportive work environment, where every day brings new challenges and opportunities for growth. Receive constant recognition, appreciation and enjoy unparalleled job security. A recognised leader in equipment and tool rental who have been around for over 35 years are now looking for a Hire controller. You’ll receive on the job training to excel in your role. Be a part of a team that values and rewards your hard work with appreciation and be more than just a number. The Hire Controller role will include:
Customer & Order Management: Handle customer enquiries, process hire contracts, manage accounts, and ensure accurate billing.
Logistics & Fleet Coordination: Schedule deliveries/collections, track equipment availability, and liaise with transport and workshop teams.
Administration & Reporting: Maintain hire records, process invoices, and generate reports on performance and customer trends.
The successful Hire Controller will have:
Previous customer service experience, ideally with an admin background.
Strong organisational and communication skills, with the ability to handle multiple tasks simultaneously.
A commitment to providing excellent service and supporting the team with daily tasks.
A proactive and flexible approach to work.
For immediate consideration, contact Wesley on 020 4578 4570 or apply today. Keywords: hire controller, administrator, equipment rental, customer service, admin, logistics, fleet coordination, operations, compliance, hire contracts, customer relationships, sales support, reporting, Basildon, UK. This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Please visit our website at futureengineer.co.uk to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed. We will endeavour to respond to all applicants; however, due to the sheer volume of responses, we can only guarantee that shortlisted candidates will be contacted.....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £12.21 per hour (rising to £12.71 per hour from 1st April) (Plus an £0.54 per hour, store specific location allowance)
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training:Customer Service Practitioner Apprenticeship Level 2 including Functional Skills in maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :36.75 hours per week, on a shift pattern basis, Monday - Sunday between 7:00am - 10:00pm, exact shifts to be confirmedSkills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
UK National hourly rate £12.21 per hour (rising to £12.71 per hour from 1st April)
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:
Customer Service Practitioner Apprenticeship Level 2, including Functional Skills in Maths and English.
Training Outcome:
Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.
Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Shift work including weekends, bank holidays and late evenings, 7.00am - 10.00pm.Skills: Team Working,Organisation Skills....Read more...
Flexi Conveyancer
Location: Liverpool (Hybrid 3 days WFH)
Salary: £30,000 - £35,000 per annum
Job Type: Full-time, permanent
Our client, a forward thinking firm, is seeking an experienced Flexi Conveyancer to provide support across multiple teams, manage escalations, and ensure the smooth progression of files.
This role requires a strong technical background in conveyancing where you will be a part of the Flexi team. You will hold problem - solving skills, and the ability to manage workload effectively in a dynamic environment.
Key Responsibilities:
- Manage and resolve file escalations raised by clients, developers, or third parties.
- Update breach logs and chase outstanding documents on files where the fee earner is no longer with the firm.
- Handle historic file requests and post-completion queries, ensuring smooth registration and addressing any outstanding issues.
- Provide cover for team absences, stepping in where support is most needed.
- Respond to technical queries, escalating complex matters where necessary.
- Ensuring high-priority transactions are handled efficiently.
- Support and oversee the administrative team when needed.
- Collaborate with legal, technical, and support teams to manage case progression effectively.
Essential Skills & Experience:
- Minimum 2 years' experience handling conveyancing files, ideally including new build transactions.
- Strong technical knowledge of conveyancing processes and regulations.
- Ability to investigate and resolve complex file issues.
- Excellent customer service skills and experience in managing client relationships.
- Experience using Proclaim or similar case management software.
The opportunity to join a reputable, growing firm with excellent career development prospects.
If you are interested in this role, please call Rebecca 0151 230 1208 or e-mail your up to date CV to r.davies@clayton-legal.co.uk and then arrange a call.....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Set up learning spaces including moving equipment
Assist in monitoring and maintaining a safe environment
Assist with planning, preparing and delivering a high-quality playing environment
Provide comprehensive care for children of all ages
Support and maintain the logging of confidential records
Support children with literacy and numeracy
Supporting in the maintaining of good relationships with school, parents and children
Training:Playworker Level 2 Apprenticeship Standard:
A blend of weekly online sessions and quarterly face-to-face visits, guided by a dedicated tutor
You’ll have access to online learning and support materials to assist with your weekly off-the-job training
Training Outcome:
Opportunities for further apprenticeship progression or a full-time career
Employer Description:A West Midlands based educational support services provider with a focus on children’s physical activity. Established in 2013, developing a strong brand identity as a specialised school sports PE and activity provider.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Set up learning spaces including moving equipment
Assist in monitoring and maintaining a safe environment
Assist with planning, preparing and delivering a high-quality playing environment
Provide comprehensive care for children of all ages
Support and maintain the logging of confidential records
Support children with literacy and numeracy
Supporting in the maintaining of good relationships with school, parents and children
Training:Playworker Level 2 Apprenticeship Standard:
A blend of weekly online sessions and quarterly face-to-face visits, guided by a dedicated tutor
You’ll have access to online learning and support materials to assist with your weekly off-the-job training
Training Outcome:
Opportunities for further apprenticeship progression or a full-time career
Employer Description:A West Midlands based educational support services provider with a focus on children’s physical activity. Established in 2013, developing a strong brand identity as a specialised school sports PE and activity provider.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Set up learning spaces including moving equipment
Assist in monitoring and maintaining a safe environment
Assist with planning, preparing and delivering a high-quality playing environment
Provide comprehensive care for children of all ages
Support and maintain the logging of confidential records
Support children with literacy and numeracy
Supporting in the maintaining of good relationships with school, parents and children
Training:Playworker Level 2 Apprenticeship Standard:
A blend of weekly online sessions and quarterly face-to-face visits, guided by a dedicated tutor
You’ll have access to online learning and support materials to assist with your weekly off-the-job training
Training Outcome:Opportunities for further apprenticeship progression or a full-time career.Employer Description:A West Midlands based educational support services provider with a focus on children’s physical activity. Established in 2013, developing a strong brand identity as a specialised school sports PE and activity provider.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Set up learning spaces including moving equipment
Assist in monitoring and maintaining a safe environment
Assist with planning, preparing and delivering a high-quality playing environment
Provide comprehensive care for children of all ages
Support and maintain the logging of confidential records
Support children with literacy and numeracy
Supporting in the maintaining of good relationships with school, parents and children
Training:Playworker Level 2 Apprenticeship Standard:
A blend of weekly online sessions and quarterly face-to-face visits, guided by a dedicated tutor
You’ll have access to online learning and support materials to assist with your weekly off-the-job training
Training Outcome:
Opportunities for further apprenticeship progression or a full-time career
Employer Description:A West Midlands based educational support services provider with a focus on children’s physical activity. Established in 2013, developing a strong brand identity as a specialised school sports PE and activity provider.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Responding to helpdesk requests remotely and providing timely technical support
Taking help desk calls, logging and tracking calls, and ensuring that all issues are properly recorded and resolved
Performing hardware and software repairs in their well-equipped workshop facility
Assisting with the installation of hardware and software, ensuring seamless integration and functionality
Carrying out network documentation and reporting to maintain accurate records
Assisting with sourcing IT equipment and software to support ongoing projects
Participating in on-site visits to educational institutions, providing technical assistance and troubleshooting as needed
Training:
IT Solutions Technician Level 3 Apprenticeship Standard
Online training with Baltic Apprenticeships fully qualified trainers
Training Outcome:
Potential for a full time job role upon completion
Employer Description:Partnership Education is seeking a dedicated and motivated individual to join their team as an IT Support Apprentice. This apprenticeship offers a fantastic opportunity to gain valuable hands-on experience in a dynamic and supportive environment.
Partnership Education is a leading provider of educational solutions, dedicated to transforming the learning experience for students and educators alike. As an IT Support Apprentice, you will have the chance to work alongside their experienced team and contribute to their mission of empowering educational institutions.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills....Read more...
Are you a tech-savvy problem solver with a passion for training and technology deployment? My client is looking for a Digital Mobilisation and Training Officer to support the rollout of innovative digital solutions within their Facilities Management team.Key Responsibilities:
Collaborate with stakeholders, IT teams, and business units to develop, implement, and train users on Compass Digital solutions.Assist the Implementation and Technology team in delivering digital transformation programs.Conduct on-site visits to provide training, troubleshooting, and mobilisation support for new contracts.Work alongside mobilisation teams to ensure smooth business transitions and system deployments.Support solution partners with data gathering, process mapping, and software rollout.
What They’re Looking For:
Strong proficiency in Windows OS, Microsoft Office, networking principles, and helpdesk systems.Excellent communication, attention to detail, problem-solving, and a customer-focused mindset.A mobile role requiring UK-wide travel, overnight stays, and occasional out-of-hours work.Ability to document processes, write user-friendly guides, and stay up to date with the latest tech trends.
For more on this one, send your CV to Joe at COREcruitment dot com....Read more...
Assist with the analysis defective modules from process test failures and parts returned from the field by customers
Perform component analysis using Oscilloscopes, signal generators and diagnostic software
Assist in data collection and statistical analysis, to support the compilation of customer and internal technical reports in a timely manner
Support the carrying out of environmental testing using various environmental test chambers
Liaise with other departments (design, manufacturing, test) to ensure corrective action investigation
Liaise with SQA & suppliers to verify component related failures
Provide support to both laboratory and product quality technicians where necessary
Training Outcome:
The possibility of full-time employment on the successful completion of the apprenticeship
Employer Description:The ZF Peterlee plant manufactures state of the art cameras, radar systems, key automated steering components and an array of sensors for cars and trucks, technology that enables the latest vehicles to see think and act in our modern world. We manufacture on an impressive scale producing in excess of 30,000 components a day across multiple production lines.Working Hours :Monday- Thursday
8.00am- 4.30pm
Friday
8.00am- 1.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Act as the first point of contact for inbound support requests via phone, email, and ticketing system.
Accurately log and prioritise tickets based on client impact, escalating when necessary.
Provide basic first-line support (e.g. password resets, simple troubleshooting) under supervision.
Use HaloPSA to create, update, and manage service tickets with clear documentation.
Maintain up-to-date client notes and documentation as guided by the team.
Deliver a professional and friendly customer experience, keeping clients informed.
Shadow experienced technicians, follow SOPs, and participate in team meetings.
Complete internal and external apprenticeship training to develop technical skills.
Training Outcome:
Opportunities for internal progression into Level 1 IT Technician roles.
Employer Description:Mark1 IT simplifies IT for business owners by taking away the complexity and hassle of managing technology. Our team of experts handle all aspects of IT, from strategy and design to implementation and management, leaving business owners free to focus on what they do best – running their business. Our IT services include IT support, IT security and compliance, IT backup, IT procurement, IT consultancy, IT infrastructure, internet connectivity and cloud hosted voice telephony systems.Working Hours :Monday to Friday, 8:30am - 5.00pm, with 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail....Read more...
Main responsibilities:
Provide administrative support, including the operation of all office and administrative systems in accordance with SYFR’s procedures, such as processing incoming/outgoing post and answering telephone calls.
Carry out filing, photocopying, scanning, faxing, binding, collation of learner programmes and materials and all other basic administration duties to support the work of the Learning and Development Team.
Accurately input and retrieve information on relevant systems and databases and to assist with the production of reports/procedures and statistical analysis returns relating to learner development and achievement.
Organise and minute meetings (as required) in the appropriate set format and with a high attention to detail and accuracy.
Support the administration of the accredited qualifications and examinations centres including involvement in exam invigilation and qualification delivery.
Support programme evaluation tasks, including the collation and management of customer surveys and feedback.
Maintain accurate and up to date database records on all systems relevant to the work of the team.
Provide administrative support to the Learning & Development Team and support and cover for other administration staff as required.
Comply at all times with the SYFR Employee Code of Conduct and the Core Code of Ethics for Fire and Rescue Services in addition to adopting a conscientious approach to timekeeping and attendance.
Practice and promote SYFR’s Equality, Diversity & Inclusion and Health & Safety Policies and to conduct oneself in a professional manner that is consistent with SYFR’s core behaviours and values at all times.
Fully participate in SYFR’s Personal Review process according to the responsibilities of the role.
Successfully complete any training and development required for the role. This will include proactive attendance at all education events, tutor sessions and assessments as required to successfully meet the requirements of the Level 3 Business Administrator Apprenticeship Standard (and any Functional Skills or GCSEs as required).
Be responsible for the accurate and appropriate processing of any and all data, ensuring compliance with the General Data Protection Regulation and internal associated organisational policies and procedures around data protection.
Carry out other such duties within the department as from time to time may be required, which are commensurate with the apprentice role.
ANY OTHER INFORMATION (including special conditions of service).
Training:Qualification: Level 3 Business Administrator Apprenticeship Standard
Assessment:
Knowledge Test
Portfolio-based Interview
Project Improvement Presentation
Venue: The Sheffield College
Attendance: Blended learning, face to face and google classroom:Training Outcome:
To be negotiated/discussed as required for the position.
Employer Description:About us:
South Yorkshire Fire and Rescue Authority is a statutory body made up of 12 local councillors from the district councils of Barnsley, Doncaster, Rotherham and Sheffield.
The primary responsibilities of the authority are laid down in legislation, including the:
Fire and Rescue Services Act 2004
Civil Contingencies Act 2004
Local Government Act 1999
The authority provides an effective, economic and efficient fire and rescue service.Working Hours :Fixed hours:
Monday to Thursday, 9.00am - 5.00pm.
Friday, 9.00am - 4:30pm.
Flexi time may be considered after probationary period.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental....Read more...
As a Field Service Engineer, your main responsibility will be ensuring the safe execution of service projects. You'll work on tasks related to servicing, upgrading, and extending the life of switchgear and ancillary equipment at our offices, workshops, and customer sites in the UK and abroad, including offshore and marine environments.
Key Responsibilities
Provide technical support and advice to customers.
Generate service-related quotations.
Perform switchgear service, maintenance, upgrades, and fault finding.
Participate in the out-of-hours call-out service.
Qualifications
Apprenticeship in electrical engineering.
Minimum ONC level in Electrical Engineering or equivalent.
Experience with technical reports and electrical switchgear.
Offshore or marine experience preferred.....Read more...
As a Field Service Engineer, your main responsibility will be ensuring the safe execution of service projects. You'll work on tasks related to servicing, upgrading, and extending the life of switchgear and ancillary equipment at our offices, workshops, and customer sites in the UK and abroad, including offshore and marine environments.
Key Responsibilities
Provide technical support and advice to customers.
Generate service-related quotations.
Perform switchgear service, maintenance, upgrades, and fault finding.
Participate in the out-of-hours call-out service.
Qualifications
Apprenticeship in electrical engineering.
Minimum ONC level in Electrical Engineering or equivalent.
Experience with technical reports and electrical switchgear.
Offshore or marine experience preferred.....Read more...
Do you have a background in the armed forces, defence engineering, or technical fields and enjoy building relationships with customers?
Holt Executive are searching for talented individuals who are eager to explore a rewarding career in sales!
Our partner is seeking a Sales Manager to identify lucrative opportunities, develop winning proposals, and seal the deal for critical land assets.
In this Sales Manager role you will:
- Identify lucrative opportunities, develop winning proposals, and seal the deal for critical land assets.
- Build strong relationships with key players land prime contractors, systems integrators, and end users across the UK, Europe, and internationally.
- Secure new business prospects, assess their potential, and contribute to a robust Land sector pipeline.
- Provide strategic insights that shape company investments and future direction.
- Uphold the highest ethical standards and foster trust with partners and clients.
Key Skills & Experience Required for the Sales Manager:
- A background in the defence sector, or an engineering or technical background with a strong customer focus.
- Knowledge of the UK, European and international defence markets.
- A strong collaborator with a collaborative mindset.
- A methodical thinker, who recognizes business opportunities and their potential impact on the overall business.
- Ability to work well under pressure and on several simultaneous opportunities and campaigns.
- Strong customer relationship-building skills and understanding and appreciation of their challenges.
- Ability to always maintain and operate with high ethical standards.
Company Benefits:
- 37.5 hour working week and lunchtime finishes on a Friday.
- 28 days annual leave & Christmas closure.
- Hybrid/flexible working arrangements.
- Group pension plan matched contributions up to 5%.
- Employee Help@Hand Service gives you and your family access to 4 key services including remote GP service, second opinion, mental health pathway service, and physiotherapy consultations.
- Life Assurance Policy, including Bereavement Counselling and Probate Helpline.
- Wellbeing initiatives, including access to the Aviva Wellbeing App and the addition of mental health support for all employees plus regular activities across sites to support and promote well-being.
- Employee discounts scheme (including access to an additional wellbeing hub).
- Excellent Learning & Development opportunities.
If your skills and experience match this Sales Manager opportunity, we encourage you to apply by sending your CV to peter.kimber@holtexecutive.com ....Read more...
