Daily Tasks:
Answering phone calls
Attend customer sites for meetings and surveys
Interpret customer schematics and specifications
Answering customer queries
Liaising with manufacturing team for design changes
Design and quoting of L.V. Switchboards and Control Panels
Process customer orders
Produce manufacturing drawings using our CAD package
Procure materials for product manufacture
Liaise with Customers for delivery dates of products
Look for ways of expanding/ improving the business
Covering other office duties when required
Investigating new products and processes
Chasing the progress of outstanding quotations
Meeting with suppliers and negotiating discounts
Training:This is a Level 3 Engineering and Manufacturing Support apprenticeship, delivered over a 36 month period.
The apprentice will attend the training centre, In-Comm Training Services in Aldridge, WS9 8UG, 2 and a half days per week for the first 14 months.Training Outcome:Upon successful completion of the apprenticeship, there will be a full-time position available at the company.Employer Description:MCH Electrical Systems Ltd is a privately owned company was founded in 1982 and has been serving the Electrical industry, designing and manufacturing LV Switchgear of the highest quality.
Based in Willenhall, West Midlands, we supply LV Switchgear and Control Panels manufactured to BS EN 60439-1 and BS EN 61439-1 & 2.
We are a major supplier of electrical equipment to the Uninterruptible Power Supply (UPS) Industry.
We also supply our products to Electrical Contractors, a variety of installers and end users for Hospitals, Quarries, Factories, Office Blocks and Schools, amongst others.Working Hours :Monday to Thursday, 7.30am - 4.30pm.
Friday, 7.30am - 1.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Assisting with and completing all trade daily administrative tasks
Assisting with the monitoring and actioning of the trade issue log. To learn to identify reoccurring issues and resolving these issues with the customer to ensure Ellgia deliver successful services
Understanding and actioning driver service/site requests which could consist of updating customer accounts with access instructions, access codes, health and safety tasks etc.
Understanding and learning the range of customer types Ellgia have and learning how to deal with problems in order to put forward to sales for an account review/resolution
Learning the products and services Ellgia offer in order to identify opportunities for upselling of products and/or services
Processing of broker orders, service amendments and enquiries or queries
Understanding the basics of the management reports to enable these to be updated regularly
Providing administrative support to the Leicester team
Training:Qualification:
Level 3 Apprenticeship Standard in Business Administrator
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
Delivery Method
Within the first 15-months additional training is delivered at Loughborough College, one morning a week for 12-weeks, dates are subject to enrolment date
Online portfolio to update with learning and development completed onsite
Diarised visits from dedicated Trainer/Assessor
Training Outcome:Upon successful completion of the apprenticeship there is scope for the applicant to progress into a Customer Service Advisor role.Employer Description:Ellgia specialises in offering bespoke, cost-effective environmental solutions to commercial, trade and residential customers ensuring the highest levels of service, compliance, and management information for waste management and disposal services.Working Hours :Monday - Friday: 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
Are you looking for a Field Service Engineer - Electronics job in the South East region?
My client who support the UK and Irish market with world leading electronic production equipment such as, surface mount technology, capital equipment, peripheral equipment, spares and consumables, are looking for a Field Service Engineer - Electronics based near the M4.
The Field Service Engineer - Electronics, South East will support their current customer base and then progressing into sales support. The successful candidate will have engineering skills which need to be at a minimum of an intermediate level in mechanical, electrical and software skills, enough to fix or root cause machine faults.
The successful candidate for the Field Service Engineer - Electronics - South East will also need to travel across the South East of England, and also occasional trips to Europe for training. It would be ideal for the successful candidate to be university or college trained in an Electronics discipline.
If this sounds like you and you would like to APPLY for the Field Service Engineer - Electronics - South East or for any other Service roles, please send your up to date CV to Brett Longden at blongden@redlinegroup.Com or call 01582 878841 / 07961 158773.....Read more...
Customer Service & Shopify AssociatePermanent, full-time positionBased in Hertford SG13Salary: Dependant on experienceShift Pattern: 4 days to be worked at head office (M-F) and 1 day at the weekend to be worked from Home08.00am till 4.30pm (half hour lunch), or 08.30am till 5pm (half hour lunch) Our client is an international, innovative, and passionate travel goods business, with their Head Office in Hertford, offices in USA, China and Hong Kong, and their manufacturing and supplier base in China.They are looking for an enthusiastic, helpful Customer Service Executive & Shopify Associate with excellent customer service and IT skills, who is ready to hit the ground running in their team!They are after a highly organised individual with a fantastic attitude to really make a difference to their evolving company. A can-do attitude within our fast-moving environment, and someone trustworthy who is willing to prove themselves and continue to take on more responsibility as time goes on. You will need to be confident in responding to customers via email and social media in a polite and positive manner.The role includes, but is not limited to:
Dealing with customer warranty claims (Global) and seeing through to resolutionDealing with online order returns and refundsMaintaining a positive, empathetic, and professional attitude toward customers at all timesResponding promptly to customer enquiries/complaintsCommunicating with customers, being the main point of contact for multiple social media accounts (Twitter, Facebook, Instagram, Shopify)Keeping records of customer interactions, transactions, comments, and complaintsCommunicating and coordinating with colleagues as necessaryProviding feedback on the efficiency of the customer service processEnsure customer satisfaction and provide professional customer supportUsing inhouse systems and Excel to produce and maintain management reportsEnsure timely responses in line with Service Level Agreements (SLA’s)
The ideal candidate will have:
Previous customer service experience.Previous experience within customer service, web chat and responding to customers via social mediaBe able to use your initiative, be highly organised and have excellent written and verbal communication skillsMaintain professional, presentable, and courteous imageBe customer orientated with a flexible, can-do attitudeBe competent in using MS Office, especially Excel & OutlookBe able to handle lightweight but bulky luggage samplesBe capable of working under pressure to meet targets in a fast-paced environmentDemonstrate a willing and quick capability to learn
If this sounds like the opportunity for you, please apply ASAP.*PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, for whom we are working on a confidential basis. Please note - we are working on a job advertising-only basis for the client, rather than the full recruitment process. The client shall contact you directly should your application make their short-list. You also agree to our Privacy Policy: acapella-recruitment.co.uk./privacy-policy.html which can be found on our website.....Read more...
Incident Management Analyst (Entry Level)
Hybrid working – Offices in Harrogate.
Paying £24,500 + benefits.
A leading Managed Services Provider is seeking a proactive and enthusiastic Incident Management Analyst to join their Service Desk team. This is an ideal opportunity for someone starting out in the industry who’s eager to develop within a professional and fast-paced environment.
You’ll play a vital role in managing customer incidents, ensuring clear communication, timely resolution, and continuous improvement across their processes.
Key Responsibilities:
Handle customer incident escalations and provide timely updates
Monitor VIP and sensitive tickets to prevent SLA breaches
Document incident reports and contribute to process improvements
Conduct quality checks and support team training
Assist in integrating new customers and identifying problem tickets
What We’re Looking For:
Strong communication and customer service skills
Good attention to detail and time management
Able to work under pressure and across teams
Willingness to learn and tackle new technical areas
ITIL 4 Foundation (desirable)
Hybrid working – Offices in Harrogate.
Paying £24,500 + benefits.
Must be eligible to work in the UK.
UK Driving licence needed due to office location. ....Read more...
Customer Service Administrator
Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purpose:To provide an exceptional customer service, converting opportunities into sales and supporting customers through the entire ‘I Holland’ process. To liaise and coordinate with agents, sales staff and internal departments for both Tooling and PharmaCare Products, paying extreme attention to detail to create accurate documentation and avoid mistakes. The Companies ‘Core Values’ are always worked to and in mind.
Principal duties & responsibilities• To coordinate all activities between agents/customers and I Holland Ltd.• To fully understand customer requests and requirements, both on Tooling and PharmaCare range.• To provide timely and accurate quotations and supporting information and correspondence to customers.• To collate all necessary information, drawings, correspondence, etc., to ensure order 'story' is complete.• To enter quotes and orders accurately into the computer system.• To facilitate all customer samples/drawings.• To administer and archive all relevant information according to procedure.• To provide ongoing and helpful support to all customers, being proactive and advising, where necessary, of any problems.• To log concerns raised as a Case within the CRM system, including all necessary details for the team to evaluate.• To assist with cover for reception when required.• To support colleagues by sharing workload when appropriate or requested to do so.• To adhere to all policies and procedures, particularly the ‘Contract Review’.• To work within all Health and Safety, environmental and other company regulations.• To attend meetings as and when required with a proactive approach.
Key performance indicators in line with core values• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.Compliance with all policies, procedures, and safety rules & regulations.
Nature and Scope:As part of the administration team, professionalism, self-motivation, and initiative will be required at all times, as well as flexibility of hours based on workload. Supervision will be given as required. Key Performance Indicators:• High responsiveness to customer requests. Quotations and sales orders are entered in a timely manner with no mistakes. Sense over ownership of the process.• Communications with customers are proactive, professional, and always conducted in a positive way.• Customer files, customer cards and market instructions are complete and maintained.• Accounts records in Navision and the CRM system are clear, concise, and complete in accordance with internal policies.• Attendance to training sessions to be able to apply up-to-date knowledge of products.• Accuracy of information provided (reduce customer complaints, scrap and rework due to administration).• Neatness/organisation of the work areas.• Quality of communication - written and verbal is clear and concise. Computer literacy.• Assist with training new recruits to the department
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions, agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Type: Full-time - Hybrid
Pay: £24,804.00-£25,759.50 per year depending on experience
Benefits:• PRP – Profit-related pay• Company pension• Cycle to work scheme• Employee discount• Free flu jabs• Free parking• On-site parking• Referral programme• Store discount• Work from home
Schedule:• Flexitime• Monday to Friday• 3 days in the office & 2 Days WFH (once fully trained)
Experience:• Administrative: 2 years (required)• CRM software: 1 year (required)
Work Location: Long Eaton, Nottingham NG10 2GD
Click 'Apply' to forward your CV.....Read more...
Customer Service Administrator
Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purpose:To provide an exceptional customer service, converting opportunities into sales and supporting customers through the entire ‘I Holland’ process. To liaise and coordinate with agents, sales staff and internal departments for both Tooling and PharmaCare Products, paying extreme attention to detail to create accurate documentation and avoid mistakes. The Companies ‘Core Values’ are always worked to and in mind.
Principal duties & responsibilities• To coordinate all activities between agents/customers and I Holland Ltd.• To fully understand customer requests and requirements, both on Tooling and PharmaCare range.• To provide timely and accurate quotations and supporting information and correspondence to customers.• To collate all necessary information, drawings, correspondence, etc., to ensure order 'story' is complete.• To enter quotes and orders accurately into the computer system.• To facilitate all customer samples/drawings.• To administer and archive all relevant information according to procedure.• To provide ongoing and helpful support to all customers, being proactive and advising, where necessary, of any problems.• To log concerns raised as a Case within the CRM system, including all necessary details for the team to evaluate.• To assist with cover for reception when required.• To support colleagues by sharing workload when appropriate or requested to do so.• To adhere to all policies and procedures, particularly the ‘Contract Review’.• To work within all Health and Safety, environmental and other company regulations.• To attend meetings as and when required with a proactive approach.
Key performance indicators in line with core values• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.Compliance with all policies, procedures, and safety rules & regulations.
Nature and Scope:As part of the administration team, professionalism, self-motivation, and initiative will be required at all times, as well as flexibility of hours based on workload. Supervision will be given as required. Key Performance Indicators:• High responsiveness to customer requests. Quotations and sales orders are entered in a timely manner with no mistakes. Sense over ownership of the process.• Communications with customers are proactive, professional, and always conducted in a positive way.• Customer files, customer cards and market instructions are complete and maintained.• Accounts records in Navision and the CRM system are clear, concise, and complete in accordance with internal policies.• Attendance to training sessions to be able to apply up-to-date knowledge of products.• Accuracy of information provided (reduce customer complaints, scrap and rework due to administration).• Neatness/organisation of the work areas.• Quality of communication - written and verbal is clear and concise. Computer literacy.• Assist with training new recruits to the department
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions, agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Type: Full-time - Hybrid
Pay: £24,804.00-£25,759.50 per year depending on experience
Benefits:• PRP – Profit-related pay• Company pension• Cycle to work scheme• Employee discount• Free flu jabs• Free parking• On-site parking• Referral programme• Store discount• Work from home
Schedule:• Flexitime• Monday to Friday• 3 days in the office & 2 Days WFH (once fully trained)
Experience:• Administrative: 2 years (required)• CRM software: 1 year (required)
Work Location: Long Eaton, Nottingham NG10 2GD
Click 'Apply' to forward your CV.....Read more...
As a Concierge, you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance their lifestyle.
Our Concierge respond to enquiries, converting them into memberships. Concierges are often a customer's first port of call; you'll answer the phone, deal with transactions, handle any queries, and even go out into the community on outreach projects.
While learning with GLL your role will:
Be the first point of call for customers
Answer incoming calls to the centre
Deal with transactions including setting up direct debits and cash handling
Handle membership enquiries, including selling memberships to customers
Deliver first-class customer service
Answer customer queries
Set up equipment
Be a key support to your team daily, from preparing studios, gyms, or sports halls for various activities to the general cleaning and upkeep of the centre
Attend and participate in all apprenticeship workshops, meetings and reviews
Ensure all training and qualification deadlines are met in agreement with your tutor and manger
GLL has a great range of benefits for its employees:
A Values driven organisation with learning & development to support career development
Discounted gym membership for you and your partner
Discounts across thousands of retailers (GLL Extras)
25% off Red Letter Days & Buy A Gift
20% off GLL spa experience treatments and associated products.
Ride to work scheme
Free eye tests and discounted glasses
Good Pension schemes
Exclusive discounts on our villas in Portugal & Ski Chalets in Bulgaria
Health assurance
We are an inclusive employer. We seek and welcome diversity in our teams
At GLL, you will be working towards a Customer Service Practitioner Apprenticeship Level 2 qualification over the course of 15 months.Training:Customer Service Practitioner Apprenticeship Level 2, including Functional Skills in Maths and English.Training Outcome:GLL prides itself on its internal Learning & Development and internal promotion levels, there is scope for the right candidates to move onto a Level 3 Leisure Duty Manager apprenticeship once they have completed their Level 2.Employer Description:As a Charitable Social Enterprise and workers cooperative GLL has grown over the last 30+ years to become the UK's largest public leisure and libraries operator, managing over 375 facilities across England, Wales and Northern Island.
As a staff owned business, we ensure all our people are paid fairly and in 2023 were awarded with Investors in People Gold status, whilst offering a range of meaningful careers and training for everyone in our local communities.Working Hours :40 hours a week, Exact shifts to be confirmed - Including early mornings, evenings and weekends.Skills: Team Working,Organisation Skills....Read more...
Working alongside experienced staff, you’ll learn to assist with food and drink preparation, provide great customer service, and support a high-quality catering service during a sensitive time for bereaved families.
As part of your apprenticeship, you’ll support the team by:
Assisting with the preparation and serving of food and drinks for wakes and other functions
Supporting day-to-day tasks in the Café and Reception suite under supervision
Helping to maintain clean, hygienic, and welcoming facilities
Learning how to prepare hot and cold beverages and light food items
Helping with stock control, checking supplies, and keeping areas well organised
Assisting with basic admin tasks such as taking messages, processing simple bookings, and updating records
Providing polite, respectful service to members of the public, including bereaved families
Attending training and learning about health and safety, food hygiene, and customer service standards
Supporting the promotion of the catering service through events and activities as required
Training:At the end you will gain a Level 2 Production Chef Qualification and any Functional Skills as appropriate. The apprenticeship training will be delivered in the workplace, virtually and you will receive visits from a college assessor.
The apprenticeship will also include a proportion of 20% Off The Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include Workplace Professionalism and Equality & Diversity.Training Outcome:This apprenticeship is offered on a fixed-term basis. However, the skills, knowledge, and experience you gain will provide a strong foundation for future opportunities in the catering and hospitality sector. You’ll develop a range of valuable skills, such as food and drink service techniques, health, safety, and hygiene practices, delivering customer service in sensitive settings, effective communication and teamwork, understanding catering operations within a public service environment and basic administration and stock management.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Mon-Fri (8.30am - 5.30pm) Some weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Wear PPE,Empathy & Sympathy,Flexible....Read more...
Work alongside existing developers to continue the development and support of our software, primarily using Vb.Net, Blazor and Microsoft SQL
Use a variety of resources and development languages to develop our Windows application, websites, and mobile applications.
Learn how our software works to be able to offer support for our clients using remote support software
Attend college for 1 day of the week to support the degree learning requirements
Training:
You will be pursuing a Level 6 Apprenticeship Standard in Digital and Technology Solutions, through Weston College
As part of this program, you will attend Weston College as instructed for workshops
An assessor will conduct on-site observations to evaluate your progress, as well as support you in college throughout your apprenticeship
At the conclusion of your programme, your qualification will be assessed through an Apprenticeship Assessment
Training Outcome:The successful candidate will finish this course with a degree in Digital and Technology Solutions and will continue to work in the company at a competitive salary rate.Employer Description:Minotaur Software are a software development company and are the market leader in the UK for the vehicle accident damage assessment industryWorking Hours :Monday to Friday 9am-5pm with a 45 minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Analytical skills,Initiative,Patience,Commitment to learning,Professional....Read more...
Responding to IT support requests from staff in a professional and timely manner.
Troubleshooting and resolving hardware and software issues, providing remote or on-site support when necessary.
Maintaining accurate records of support requests, resolutions, and relevant information in the ticketing system.
Assisting with setting up and configuring new user accounts and devices.
Assisting with troubleshooting network connectivity issues across a multitude of devices and resolving them promptly.
Collaborating with the IT Support team to identify and implement improvements to systems and processes.
Assisting with managing hardware and software inventory, including tracking and organising IT assets.
Developing user-friendly documentation and guides for common IT procedures and issues.
Providing Audio visual cover for College Members, Summer Schools and Conferences.
Training:The training is based at City of Oxford College, but it is delivered as an online training course, so no travel or day release is involved.Training Outcome:To be a competent IT support assistant.Employer Description:New College is situated in central Oxford and was established in 1379.Working Hours :The normal working hours are 35 per week, Monday to Friday plus unpaid lunch breaks - normally 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Patience,Physical fitness,verbal and written skills....Read more...
This role is 100% onsite in Huddersfield and you would need to be happy to travel to Kirklees College as well on the designated day for study.
In this role, you will make an impact in the following ways:
Representing the customer within the department in relevant meetings
Representing the client to the customer by communicating any potential changes in order requirements in a timely and appropriate manner
Undertaking analysis and identifying abnormal demand and report findings as necessary
Running and actioning required reports and distributing to relevant departments
Acting as an onsite representative to expedite parts to the warehouse
Being an active member of the customer support team and providing excellent customer care
To be successful in this role you will need the following:
Minimum 5 GCSEs Level 4 – 9 (Grade C – A*) including Mathematics and English
Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
Customer focus - Building strong customer relationships and delivering customer-centric solutions
Ensures accountability - Holding self and others accountable to meet commitments
Communication skills - written & verbal. To be able to effectively express messages and ideas in a clear, organised and relevant manner for a variety of audiences
Training:You will study at Kirklees college, following either the Customer Service level 2 or business administration level 3 standard. The standard you follow will be dependent on previous experience. Should you be offered the level 2 Customer Service apprenticeship, on successful completion, you may be offered the opportunity to later progress onto the level 3 qualification.
Each course will cover a range of Skills, Knowledge and Behaviours as outlined by the apprenticeship standard, these will be transferable and suitable to an administration role in any sector. College will teach you general skills required to successfully conduct your role, whilst in company, you will acquire specific skills and experience related to the role.Training Outcome:Possibility of a potential permanent employment through open vacancies.Employer Description:Cummins Turbo Technologies is the only manufacturer focused solely on medium- to heavy-duty diesel engine turbo technologies. For more than 60 years, we have delivered innovative, reliable turbocharger solutions for our customers. Our vision for turbocharger solutions, thanks to our rich company heritage derived from our Holset® brand, sets us apart as a technology leader.Working Hours :During the apprenticeship you will work 5 days per week, inclusive of 1 day per week for study at Kirklees College. The working hours are Monday to Friday, 37.5 hours per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Cluster Reservations Agent - 4* Hotel
MLR are searching for a detail-oriented and customer-focused Cluster Reservations Agent to join the team at a renowned 4-star hotel.
This is a fantastic opportunity for a hospitality professional who takes pride in delivering excellent customer service and enjoys working in a fast-paced, guest-facing role.
In this position, you will be responsible for managing guest reservations, responding to inquiries and ensuring a smooth and efficient booking process. You will work closely with other departments to coordinate guest arrivals, maintain accurate reservation records, and support the overall guest experience from the moment of booking.
The ideal candidate will have previous experience in a similar role within a hotel. Strong communication and organisational skills, attention to detail, and familiarity with reservation systems are essential.
A genuine passion for hospitality will be key to succeeding in this role.
If this is the role for you, please apply through the link below.....Read more...
A fantastic opportunity has arisen for an Account Manger to join a fast-growing and innovative company based in Berkshire.
This role is ideal for a proactive and experienced Account Manager professional who has Electronics distribution or an EMS(Electronics Manufacturing Services) background.
Key Responsibilities for the role of Account Manager job, based in Berkshire:
Manage and grow strategic Key Accounts, ensuring long-term success and satisfaction.
Lead forecast and stock management to meet customer demand and optimize inventory.
Conduct professional Quarterly Business Reviews (QBRs) with clients to align on goals and performance.
Develop a deep understanding of each customer’s business to provide tailored support and solutions.
Source and quote electronic components with precision and speed.
The Account Manager, Berkshire, should have an electronics distribution or an EMS (Electronics Manufacturing Services) background with a level of technical knowledge of electronic components and systems.
APPLY NOW for the Account Manager by sending your CV to tdrew@redlinegroup.Com.....Read more...
Electrical Control and Instrumentation Designer required to join a nuclear PLC control panel implementations including cabling, MCCs, Drives, Controls, Switchgear and related EC and I nuclear equipment. This role requires travel including short periods away on customer site visits.
Requirements
Nuclear control panel design experience of PLC, I/O, Comms cards, UPS, etc.
Cabling systems P, Inst, Contr, and comms, surveying, cable sizing calculations and earth protection.
Specialist knowledge of Rockwell Control Logix, Siemens PC7S, TIA Portal or Schneider M580, M340.
Motor Control Centres specification, procurement and installation.
DSEAR Regulations and hazardous area best practices.
Functional Safety understanding of IEC 61508 or 61511.
Control system installation and commissioning experience.
BS7671 IEE 18th Edition Wiring Regulations knowledge.
Degree or HND in a relevant subject, with over years relevant experience.
Full UK driving license.
Willing to undergo security clearance checks.
Responsibilities
Produce system designs based on customer requirements and specifications.
Create Design Packs, including system drawings, schematics, wiring diagrams, and site cable drawings.
Lead and drive the project team, ensuring compliance with procedures and standards.
Support site acceptance testing and commissioning activities.
Contribute to tender documents and cost estimates. ....Read more...
Assist in vehicle wrap installations
Surface preparation
Vinyl cutting and trimming
Application of graphics and decals
Tool and material handling
Learning and development
Quality control and finishing
Customer Interaction Support
Adherence to Safety Standards
Documentation and reporting
Training Outcome:There is a potential full-time position offered to the right candidate on completion of training. Employer Description:Universal Display Limited was established in 1998 and is one of the premier banner, sign, graphic and event solution providers and installers in the Worcester and Worcestershire area, serving clients locally, regionally and nationally - from start up enterprises to blue-chip multinationals.Working Hours :40 hour week Monday to Friday
09:00 am to 5:30 pm.
Possibility of overtime.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness,Willing to learn....Read more...
Electrical Control and Instrumentation Designer required to join a nuclear PLC control panel implementations including cabling, MCCs, Drives, Controls, Switchgear and related EC and I nuclear equipment. This role requires travel including short periods away on customer site visits.
Requirements
Nuclear control panel design experience of PLC, I/O, Comms cards, UPS, etc.
Cabling systems P, Inst, Contr, and comms, surveying, cable sizing calculations and earth protection.
Specialist knowledge of Rockwell Control Logix, Siemens PC7S, TIA Portal or Schneider M580, M340.
Motor Control Centres specification, procurement and installation.
DSEAR Regulations and hazardous area best practices.
Functional Safety understanding of IEC 61508 or 61511.
Control system installation and commissioning experience.
BS7671 IEE 18th Edition Wiring Regulations knowledge.
Degree or HND in a relevant subject, with over years relevant experience.
Full UK driving license.
Willing to undergo security clearance checks.
Responsibilities
Produce system designs based on customer requirements and specifications.
Create Design Packs, including system drawings, schematics, wiring diagrams, and site cable drawings.
Lead and drive the project team, ensuring compliance with procedures and standards.
Support site acceptance testing and commissioning activities.
Contribute to tender documents and cost estimates. ....Read more...
Provide administrative support for the B2B team with a particular focus on independent Accounts, ensuring that all deadlines, including sample requests, line sheets, supporting documents, and customer enquiries, are responded to in a timely and accurate manner
Work closely with relevant Account Managers, including the upper management who work with some of our customers, to ensure that their administrative tasks are taken care of
Keep track of sales reports and communicate any important information to the relevant stakeholders
Actively help the company work on re-engaging our inactive customers (customers who haven’t placed an order with us in over 12 months), including customers who are about to become inactive, in order to obtain orders and maximise opportunities to grow their account with the company
Manage the wholesale inbox and provide pre- and post-sales support where required
Assist with tracking year-on-year performance, ensuring that accounts continue to grow and remain profitable for the business
Assist in any marketing activities in relation to B2B when required (including newsletters and other PR activities)
Proactively help manage the inactive B2B customer pool, ensuring that they are happy with the service and quality, and help resolve any issues effectively and in a timely manner by liaising with relevant stakeholders
To regularly review set KPI’s, prepare regular activity reports and metrics and report directly to the Line Manager
To undertake ad hoc projects as required in order to meet the needs of the business
To contribute to process and systems development, through making suggestions and recommendations to the directors, in order to assist in the growth and success of the company
To assist colleagues and to support the company generally, through undertaking additional duties and tasks from time to time as and when required
Training:Business Administrator Level 3.Training Outcome:To become a full-time member of our admin team as we grow. We are currently seeing record levels of growth so there is plenty of opportunity to progress.Employer Description:We are a greeting card and stationery company based in Loughborough. We wholesale our products into over 2000 active retailers worldwide in almost every market ranging from Asia to The United States and of course Europe.
We supply shops such as Waterstones, Tesco, Barnes and Noble and 1000's of independent retailers.
At Ohh Deer, we believe in the power of unity, diversity, and inclusivity.
We're proud to be a LGBTQ+ run business, and this inclusivity is at the heart of everything we do. We are committed to fostering a welcoming and inclusive workplace where everyone, regardless of age, disability, gender identity, marital status, pregnancy, race, religion feels valued and respected.
We're not just about selling products; we're about building a community where everyone can express themselves and be celebrated for who they are.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Proficient with Microsoft,Google Suite,B2B Sales knowledge,Administration tasks,Customer service skills,Sale skills,Ability to work under pressure,Team player,Ability to work independently,Ability to work deadlines,Able to prioritise,Manage time effectively,Written communication skills,Reliability,Able to work flexible hours....Read more...
Key Responsibilities:
Learn to accurately pick, pack, and dispatch customer orders
Assist with receiving and checking deliveries
Support stock organisation and replenishment
Maintain a clean and safe working environment
Participate in stock takes and inventory checks
Develop teamwork and communication skills in a fast-paced environment
Training Outcome:As an Apprentice Warehouse Operative, you'll build a strong foundation in logistics while gaining insight into the wider business. After completing your apprenticeship, you'll have opportunities to progress into roles such as Warehouse Operative. From there, you can explore other areas of the business, such as sales, customer service, inventory management, or operations, developing a well-rounded understanding and opening doors to long-term career growth across the wider business of United Tooling Solutions.Employer Description:Our story is built on a foundation of excellence, collaboration and integrity, which continue to guide every part of our business today.
Committed to leading the way in our sector, we combine innovation and deep industry knowledge to deliver real, long-term value with our customer-first approach.
We are a national distributor operating across multiple sites throughout the UK, and proudly supporting more than 20,000 customers across a wide range of industries.
As experts in our field, we provide a comprehensive range of products and services designed to enhance productivity, safety and operational performance. Our diverse routes to market include trade counter branches, direct sales and integrated supply services, providing flexibility, efficiency and responsiveness at every stage.
We are proud to inspire progress, strengthen partnerships and deliver excellence. Every day.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Creative....Read more...
Safe storage of parts
Handling storing receiving stock, payments, procedures, identifying, sourcing and ordering parts
Monitoring and solving customer problems/enquiries and processing customer’s orders
The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme using IVECO Systems
A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service
Training:
We use a blended learning approach
Face to face with a Skillnet Skills Coach
Mentor in the workplace
Visits throughout the apprenticeship to the IVECO Training Academy
Training Outcome:
Mentor
Team Leader
Employer Description:Here at Guest Trucks, we value all our colleagues across the Group and their contribution to our success.
We aim to create a positive experience for both our customers and our colleagues when interacting with Guest Motor Group.
Since 1915 all of our colleagues have played an important role in achieving our mission, and as we continue to progress as a Group the opportunities to develop your career and be a part of our success continue to grow too.
We want our employees to gain satisfaction from their work, embracing their responsibilities with passion and dedication, while also prioritising their own principles when it comes to building relationships with both our customers and colleagues. In exchange, we provide a supportive environment that helps growth, recognises and rewards your outstanding work, and offers a range of benefits.Working Hours :Monday to Friday (weekends may be required) this will be conformed at Interview stage.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Patience....Read more...
This is an administrative role which will require 2-3 years of close working and technical training with an experienced staff member.
Utilise an interest and preferably a background in maths and/or science
Create certification documentation packages by checking all test results to ensure the steel meets customer specifications
Ensure that the subcontract hire worker has conducted the correct testing and results
Raise non-conformities for any discrepancies in test results to customer specifications
Issue certificates for the steel along with the certification document pack to the customer if their specifications have been met
Cross over into production control to cover periods of high demand and staff holidays
Full training will be given at the employer level for this responsible role. The skills and knowledge gained in this sector provide a strong platform on which to build a future career pathway.Training:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
You will be expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group
Training Outcome:
Permanent employment with planned progression to the Level 4 Professional Administration course
Employer Description:With nearly three decades of industry experience, TM Steels stands as a reliable partner for industries that demand quality, precision, and excellence in steel products. Whether you’re in the oil and gas, telecommunications, or valve sector, TM Steels offers the expertise, service, and products necessary for success in today’s competitive market.Working Hours :Monday- Friday
8.00am- 4:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Analytical skills,Logical,Initiative....Read more...
Building Solutions Sales Manager E3 Recruitment is recruiting for a Regional Sales Rep working with a leading UK building and construction materials manufacturing group with a large market share, paying £55,000 + Car. The Regional Sales Representative will take overall responsibility for their Block and Industrial aggregates product stream, managing builder’s merchants and key customer relationships in the North of England and the Midlands.What’s in it for you as the Building Solutions Sales Manager
Basic salary of £55,000 per annum
Company Car
3 x Life assurance in salary
KPI Driven Bonus
Private healthcare
Competitive pension
Career development and training opportunities.
Key Responsibilities of the Building Solutions Sales Manager
To manage, develop and support builder’s merchants and key accounts ensuring they retain & improve their market position, maintaining a partnership approach, adding value to relationships
To develop and grow your own ledger of builder’s merchants and key accounts, tracking and winning projects with new clients and customer base
Identify market trends whilst looking for new product opportunities and analyse business figures on a weekly basis
Looking and being responsible for new MMC being cross sold into different sectors within the business
Responsible for quoting all enquiries and tenders for both sand and brick
Liaise with internal sales support and other key stakeholders.
Key requirements of the Building Solutions Sales Manager
A background in external sales selling into Builder Merchants
Strong communicator, naturally persuasive, creative and self-motivated
Making Key communications with existing and new clients to be able to drive Business Development
....Read more...
EPOS & Office AdministratorSalary 28-30k depending on experience + excellent benefits packageFull timeHarrogate office basedUp & Running is an award-winning national retailer in the specialist running sector, with 28 stores and online web sales, whilst remaining an independent family-owned business.Are you a proactive and detail-oriented individual with excellent attention to detail, organisation, and communication skills? Join our team today!This role will be based in our Head Office to manage our EPOS system and support our stores, as well as assist with a range of administrative tasks across the business.Key Responsibilities but not limited to:-
Manage and maintain the EPOS system including product uploads, pricing changes and general stock managementProvide daily, weekly and monthly reports to key personnel on business performanceProvide customer service and support to storesMonitor stock movement and store cash flowLiaising with suppliers on upcoming and current product informationAny additional tasks as requested
Requirements:
Strong customer service skills and attention to detailStrong IT skills including a good working knowledge of Microsoft Office suite, particularly Excel.Experience with EPOS systems or product databases preferred but not essential (training provided)Ability to work independently and manage time effectivelyPrevious office experience essential
In return for your hard work, we offer a generous staff discount, birthday day off, 28 days holiday (pro-rata), Employee Assistance Programme, and more. Join a team of like-minded individuals who are dedicated to helping customers achieve their goals.More information is available on enquiry. Please get in touch to learn more or to apply. INDLS ....Read more...
Main Duties and Responsibilities:
To learn and provide administrational support to the service Centre operation. This role extends to a range of commercially orientated activities for our Workshop, Field Service & Parts operations.
Accountabilities & Commitments Required:
Commitment to uphold the company values whilst working in a fast paced environment.
Strive to deliver exceptional customer focus whilst learning and understanding the Business KPI’s and targets.
Confidence to engage in a working group as well as working on their own to deliver, within required timescales.
Quality & Environmental Responsibilities:
Responsible for the management, compliance and upkeep of the quality & environmental procedures, records, and documents relevant to the role.
Training:
Business Administrator level 3
Work Based Training
End Point Assessment
Assessor Sessions every 4-6 Weeks
Training Outcome:There will be a permanent position offered upon successful completion of the apprenticeship to the right candidate with further progression options in the future.Employer Description:Dennis Eagle, part of the Terberg Environmental Group, is a world leader in the design and manufacture of refuse collection vehicles, with an established reputation for supplying quality products that meet the highest expectations in terms of performance, cost and delivery.
Committed to the continued development of innovative solutions for the waste and recycling market, the company provides complete vehicle solutions, producing refuse collection bodies, chassis and bin lifts. Its comprehensive product portfolio offers a configuration to suit every application, and this is backed-up by unrivalled customer service provided by the largest aftersales and support structure in the industry.Working Hours :Monday - Friday, 8.00am - 4:30pm.Skills: Communication skills,IT skills,Organisation skills,Team working,Forward Planning,Strategic Thinking,Commercial Awareness,Knowledge of Waste Sector....Read more...
Supporting the trades with their daily work, including assisting with the installation of materials,
Undertaking and learning building skills at a property, the vacancies are not working on a building site, they are in domestic properties mainly.
Assisting with;
Carpentry
Installing doors,
Frames,
Skirtings,
Floors,
Kitchens, timber floor finishes, general carpentry works, plus will learn other trades whilst working, so as to get a general knowledge of most building works.
Bricklaying, both walls, pointing, general bricklaying duties, plus will be shown general building works as well, to gain knowledge.
Property Maintenance – you will be shown general building works including
Decorations
Plastering,
Boarding walls and ceiings, tiling works, crack repairs.
General building works
Training:Level 2 Property Maintenance Operative apprenticeship standard, including Functional Skills in English and maths if required.Training Outcome:To continue working with our company and progress further, we like to keep our teams working with us for many years.Employer Description:We are long established Building Contractors, specialising in all subsidence, repair works and building renovations. We cover a wide area of the South of England, working closely with the Insurance industry, Loss Adjusters, Surveyors, Architects, Engineers and individuals. Our customer support is one of our strengths and we have excellent communication skills which enables us to build up a good rapport with our clients. We are always on hand to offer guidance and advice to Policy Holders during what is quite often a traumatic time for them and endeavour to support them from commencement to completion of their claim.Working Hours :Monday to Friday - 8am – 5pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Patience,Physical fitness....Read more...
