Clerical Officer Apprentice

Answering and directing phone calls, taking messages, and fielding enquiries. Meeting, greeting, and assisting visitors, clients, and employees in a professional manner. Managing correspondence and maintaining a well-organised filing system. Assisting in scheduling appointments, meetings, and general office duties. Coordinating office supplies and ensuring inventory levels are maintained. Scanning, photocopying, and producing name badges. Assisting with various tasks, data entry. Assisting in organising and coordinating office events and meetings. Maintaining office records and databases. Assisting with basic bookkeeping tasks, such as preparing service users monies and recording accurately on database and accountancy software. Maintaining confidentiality and overseeing sensitive information with professionalism and integrity. This list is not exhaustive and there may be other tasks deemed necessary as appropriate.

Training:

Delivery to be completed on site and off the job training either at Barnsley College or your place of work. Student to complete a Customer Service Practitioner Level 2 Apprenticeship.

Training Outcome:

Possible progression opportunities. 

Employer Description:
We specialise in nursing and residential care homes and community support services. We support adults with learning or physical disabilities, mental health needs, autism, elderly people and those with dementia.

Working Hours :
Monday to Friday.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative