Weekly recording, editing, and scheduling of content across multiple social media platforms
Creating engaging content aligned with current trends, music, and popular reel formats
Regularly sourcing new creative ideas to increase reach and engagement
Writing and distributing weekly customer newsletters
Producing product photography for website use
Uploading products, writing descriptions, and managing online listings
Monthly website updates and maintenance, including new imagery, headings, and SEO optimisation
Supporting and promoting local events including fashion shows, talks, and pop-up shops
Managing content creation and POS systems at events
Labelling and pricing products accurate
Conducting stock counts and reconciling inventory with website quantities
Face-to-face customer interaction, including welcoming customers and handling POS transactions
Providing customer service support during in-store and event-based sales
Planning and placing advertisements across Google, Facebook, and other digital platforms
Researching audience demographics to support effective ad placement in local publications
Training:Training will be completed remotely, at Basingstoke ITEC and on-site at the employer's premises.Training Outcome:
Potential to progress to a higher level qualification
Employer Description:
ITALIAN BOUTIQUE SHOPPING Solo Mia is known for its easy-to-wear, versatile styles that help women look and feel their best. Every item is still handpicked by Erika in limited numbers – so you’re unlikely to see the same piece twice. Whether you visit the showroom, attend a pop-up event, or shop online, Solo Mia brings the charm and individuality of Italian boutique shopping to you, with heart, style, and a personal touch.
Working Hours :Part time (days and times to be agreed).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Logical,Team working,Creative,Patience....Read more...
Key Responsibilities:
Provide general administrative support, including data entry, electronic filing, scheduling, and document management.
Handle emails, phone calls and customer enquiries professionally.Meet and greet visitors to the office.
Maintain accurate records and update internal systems.
Assist with diary management, meeting coordination and travel arrangements.
Complete apprenticeship training and assessments in line with programme requirements.
Departmental Placements: During the apprenticeship, you will spend time working across core departments to develop a rounded understanding of the business:
Finance: Supporting invoicing, expense processing, record keeping and basic financial administration.
Sales: Assisting with customer enquiries, CRM updates, quote preparation and sales reporting.
Service: Helping coordinate service schedules, logging requests, and supporting customer service administration.
Projects: Contributing to project documentation, tracking tasks, updating project plans and assisting project teams with general admin support.
Training:The Apprentice will be required to travel Sheffield College's Pennine 5 Campus one day per month.Training Outcome:There could be an opportunity for full-time employment on successful completion of the Apprenticeship.Employer Description:Power Control Ltd is trusted by businesses worldwide – protecting our clients’ critical power loads and avoiding unplanned business downtime with leading uninterruptible power supply technologies is our top priority.
Whilst UPS systems form the cornerstone of Power Control Ltd, our rich history and long experience of the entire electrical path enables us to offer much more than just backup emergency power. Our product portfolio is meticulously selected so the right continuity solutions can be designed, delivered, installed and maintained for each client’s exact power protection requirements. We are authorised UPS service partners for Borri, Legrand, Huawei and CertaUPS.Working Hours :Monday to Friday between 8:30am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Promote and deliver Padel specific sessions
Assist with the day- to- day centre operations, including bookings, leagues, food and beverage service andevent delivery in line with company policies.
A good understanding of ongoing core products, promotions and prices.
Promote Powerleague products, services and packages
Create and build links with local partners to promote and build awareness around Padel.
Support the delivery of Padel tournaments, coaching sessions, children’s clubs and parties to a high standard.
Delivering outstanding customer experiences by welcoming, assisting and engaging with all visitors.
Be empowered to handle customer queries, complaints and feedback professionally through all channels,escalating to management where necessary.
Place the customer at the heart of everything you do.
Build and maintain good relationships with all team members.
Be willing to take on jobs to support your team members.
Training:The training will take place in the workplace, this will be delivered through fortnightly webinars, online training and practical workshops in the workplace.Training Outcome:On completion of the apprenticeship, there will be full time opportunities within in club which can include full time Team Member, Padel Coach and Duty ManagerEmployer Description:Powerleague is the UK’s leading provider of small-sided sport, creating vibrant spaces where football, padel, community, and wellbeing come together. With high-quality 5-a-side pitches and modern padel courts, Powerleague offers inclusive leagues and play for people of all ages and abilities. Beyond participation, Powerleague supports local communities through partnerships, events, and pathways into coaching, employment, and careers in sport, making sport accessible, enjoyable, and impactful for everyone.Working Hours :Shifts to be agreed at interview, will include weekend and evening work.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Creation and issuing of risk and method Statements along with accompanying training and insurance certifications (In-house and IOSH training provided)
Organising work schedules and on-site inductions within customer booking portals
Liaising with customer contacts regarding site visits and rework requirements
Working with the support team to arrange for PPM visits as part of our support contract requirements
Training:
You will work towards a Level 3 Business Admin Apprenticeship, delivered by VQ Solutions
You will have a dedicated VQ Mentor and will also be supported internally by your manager
During this apprenticeship, you will develop a portfolio, attend workshop sessions and have regular reviews
The best part? All apprenticeship work will be completed during working hours
Training Outcome:The majority of our apprentices are offered full-time employment upon the successful completion of their apprenticeship. With this position, there is the opportunity to become a Project Planning Supervisor.Employer Description:Data Installation and Supplies has been trading for over 39 years in the network technology sector. The Company has seen substantial growth over the past 10 years and wants to continue this development with the additions to its highly skilled onsite engineering team. This family run business offers a friendly working environment with the opportunities for the successful candidate to develop their skills and knowledge through training and working with a fantastic team.Working Hours :Monday to Friday between 09:00 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Team working,Initiative,Good time management,Flexibility,Enthusiasm....Read more...
The Apprentice Admin Support Assistant will provide day-to-day administrative support to ensure the smooth and efficient running of the organisation. This will include handling correspondence, answering phone calls and emails, greeting visitors, and directing enquiries to the appropriate team members. The apprentice will learn how to communicate professionally with internal and external stakeholders while maintaining a helpful and customer-focused approach.
The role will involve supporting office systems and processes, such as maintaining accurate records, updating databases, filing documents (both digital and paper-based), and assisting with data entry tasks. The apprentice will develop strong organisational skills by managing routine administrative tasks, prioritising workloads, and meeting deadlines under guidance from experienced colleagues.
In addition, the Apprentice Admin Support Assistant will also help with basic HR-related admin tasks where appropriate, such as onboarding paperwork, all while learning about confidentiality and data protection.
Throughout the apprenticeship, the individual will work towards developing key workplace skills, including time management, IT proficiency, and teamwork. They will receive on-the-job training and support to build confidence, take increasing responsibility, and contribute positively to the overall effectiveness of the team.Training:On-the-job training is delivered by the employer.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours to progress and develop.
Identify, track and support 6 hours off-the-job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps. Training Outcome:Long-term sustainable employment within this award-winning and ever-expanding company, opportunity to progress and gain further training and qualifications through the CleanTec Academy.Employer Description:CleanTec are a contract cleaning company across educational, commercial and industrial sectors, we have a great client base which is expanding all the time, Working Hours :8am till 4pm with lunch and breaks. Days to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
The successful candidate will:
Assist with incoming calls and make outbound calls
Book viewings
Support the team by providing administrative support
Preferably a passion for sales
IT literate (MS Office, internet, email systems and social media platforms is especially important)
Creating sales particulars
Training:
You will work towards a Level 2 Customer Service Practitioner Apprenticeship, including Functional Skills if required, which will be delivered via fortnightly day release at National Business College in Huddersfield
Training Outcome:
Opportunity to become a negotiator or administrator
Employer Description:William H Brown have been around since 1890 when William Henry Brown began trading, offering an auctions and valuation service. Over the years we have continued to grow - we now have 129 offices and we're one of the most established names in the industry.Working Hours :Monday - Friday, 9.00am - 5.00pm, with Saturday shift on a rota basis.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
A Sales Administrator is sought to join a market-leading organisation in Cork, Ireland, contributing to the administration, coordination, and optimisation of sales processes within a technical solutions and electronics manufacturing environment.
The Sales Administrator, Cork, Ireland, will be expected to develop your understanding in the field, learning from peers and senior leadership in commercial operations and industry best practices. This may include quote management, CRM and ERP systems, sales reporting and insights, internal coordination across logistics and operations, process standardisation, and sales enablement activities within a fast-paced technical business.
Responsibilities include:
Work with the Sales Team to create and maintain accurate quote templates and support timely quotation generation (standard and urgent requests).
Create and maintain CRM and pipeline records, logging activities and ensuring data accuracy across systems.
Develop and prepare weekly and monthly sales reports, KPI tracking, and performance insights for the Sales Team and suppliers.
Collaborate with internal teams including logistics and operations to coordinate pre-sales samples, product evaluations, account setups, and credit checks.
Maintain comprehensive and up-to-date sales materials, supplier marketing content, and shared documentation systems.
Support sales enablement through meeting coordination, calendar management, travel arrangements, and preparation of customer presentations and follow-up materials.
Assist with event planning and coordination activities where required.
Contribute to process improvement initiatives by documenting workflows, identifying inefficiencies, and supporting continuous improvement efforts.
Key skills & experience:
Minimum of five years’ experience in sales administration, commercial support, or customer service within a technical or commercial environment.
Proficiency with Microsoft Office 365 and experience using CRM and ERP systems.
Strong numerical and analytical skills with excellent attention to detail and accuracy.
Highly organised with effective time management and prioritisation abilities.
Confident communicator, comfortable working cross-functionally and engaging with customers.
Proactive, commercially aware, and customer-focused approach.
How to apply:
Apply now for the Sales Administrator role in Cork, Ireland. Send your CV to adighton@redlinegroup.Com or Call Adam on 07961158768.....Read more...
Are you looking to join a fast-growing renewable energy business where your work genuinely makes a difference?Mercia Electrical is an established and highly respected electrical contractor, proudly NICEIC and MCS approved, specialising in Solar PV, Battery Storage and EV Charging. As we continue to grow our domestic renewables division, we're looking for a motivated and organised Operations Support Executive to become a key part of our team.We're passionate about doing things properly - delivering high-quality installations, outstanding customer service, and supporting the UK's transition away from fossil fuels.About the RoleThis is a central office-based role supporting our domestic solar and EV installations team. You'll be the friendly, organised point of contact for customers and installers alike, helping ensure every project runs smoothly from start to finish.You'll work closely with installers, sales, and management, gaining valuable experience in the renewable energy sector with clear opportunities to progress as the business grows.Key Responsibilities
Handling inbound calls from existing customers and providing excellent customer serviceContacting customers ahead of their installation to confirm readiness and explain the processManaging and updating the CRM system with accurate, up-to-date informationLiaising with installers and the sales team to support day-to-day operationsAssisting with customer queries relating to existing solar and EV installationsEnsuring all customer and job information is accurate and compliantAttending training sessions to continuously build your knowledge and confidenceWorking collaboratively across all departments to support a smooth operation
What We're Looking ForYou don't need to be an electrician - but an interest in renewable energy is essential.You'll thrive in this role if you are:
Proactive, organised, and confident taking ownership of tasksA strong communicator with great people skills (B2C experience ideal)Comfortable working in a fast-paced, growing businessA team player who enjoys supporting othersHonest, reliable, and customer-focused
Skills & Experience (Beneficial, Not All Essential)
Basic electrical or technical knowledgeExperience using CRM systemsUnderstanding of Solar PV and EV charging (or a strong desire to learn)Strong IT and computer skillsExcellent listening and communication skillsAbility to adapt and keep up with a rapidly evolving business
What You'll Get
£30,000 - £35,000 salary (depending on experience)Full training and ongoing developmentGenuine opportunities for progression within a growing company28 days holiday (including bank holidays)Company pensionFree on-site parkingA supportive team and positive working environment
Office-based roleHow to ApplyIf this sounds like the opportunity you're looking for, please send your CV to:admin@merciaelectrical.comYou'll receive an email with details of the next stage of the interview process (please check your junk/spam folder if needed).Good luck - we look forward to hearing from you. ....Read more...
Karcher is a trusted, global brand in professional cleaning solutions and this role sits right at the heart of how customers experience it on the ground. We’re supporting Karcher with the hire of a Field Sales Demonstrator to join their established field team, covering the South East and London. This is not a desk based sales role. It’s a hands-on, customer and commercial support position for someone who enjoys being out on sites, building relationships, and making things work properly.
You’ll act as the bridge between customer sites and Karcher’s internal sales and service teams helping contracts land smoothly, training people to use equipment confidently, and spotting opportunities to improve how sites are set up and supported.
This is a long-term opportunity within a small, experienced and well-supported team, where attitude, confidence and people skills matter just as much as background.
What you’ll be doing
Visiting customer sites, distributors and end users across the South East and London
Demonstrating Karcher professional equipment and showing teams how to use it properly
Supporting contract mobilisation and new site setups
Training site staff when new machines or solutions go live
Conducting site surveys and identifying improvement or upsell opportunities
Feeding leads, site insights and updates back into the sales and internal teams via CRM
Supporting Key Account Managers by handling site level activity
Managing your own diary, travel and planning across a large and varied territory
What we’re really looking for
Someone confident, personable and comfortable talking to people at all levels
A natural relationship builder who enjoys being customer-facing
Hands-on, practical and happy being active and on their feet most of the day
Organised and self-driven, able to manage their own schedule and workload
Curious and willing to learn the technical side of products and solutions (full training provided)
Comfortable working independently across a wide territory
Full UK Driving licence
Backgrounds that tend to work well:
Field support or sales support roles
Hospitality or retail management
Customer service in technical, equipment or showroom environments
Service, admin or internal roles that have moved into customer facing field work
What’s in it for you
Starting salary: £32,888 per year, plus London Weighting: £3,600 per year where applicable (£300 per month)
Training: Structured onboarding and product/technical training through Karcher’s internal academy
Benefits: Company van, personal use too, Pension, health plan, critical illness cover, sick pay, staff discounts....Read more...
This is a great opportunity for someone starting their career who wants to learn, grow, and gain real-world business experience while completing a nationally recognised apprenticeship.
What you’ll be doing:
Learning how to speak with business owners and decision-makers to spot new opportunities and build confidence on the phone.
Studying towards a Level 2 Customer Service Practitioner apprenticeship with Lifetime Training, supported alongside your role.
Helping to arrange and manage sales meetings, where you’ll review a business’s current communications and introduce them to our software.
Delivering friendly, professional customer service and supporting ongoing account relationships.
Responding to customer enquiries in a helpful and timely way.
Learning how to use and manage CRM systems to keep information organised and up to date.
What we’re looking for:
Someone who is motivated, eager to learn, and happy to get involved as part of a team (while also being comfortable working independently at times).
A positive attitude towards building skills in communication, customer service, and time management.
Willingness to develop confidence on the phone and work towards clear daily and weekly goals, with support and guidance from the team.
An organised approach, learning how to manage call-backs, follow-ups, emails, and admin tasks effectively.
An interest in understanding the best times to contact customers and how to balance calls with other tasks during the day.
What success looks like in this role:
With training and support, you’ll work towards booking an average of 2 meetings per day (10 per week).
You’ll gradually build up to making around 90 calls per day, developing confidence and resilience as you go.
You’ll demonstrate strong customer service skills, good organisation, and a willingness to learn from feedback.
Training Outcome:Ongoing training and development.Employer Description:ATOM IP was founded in 2016 as a VoIP and IT provider, We have now expanded into Saas software and have built and developed a new exciting product that helps businesses with productivity and efficiency,Working Hours :9.00am - 5.00pm, Monday-Thursday.
Friday, 9.00am - 3.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Team working....Read more...
Key Account Manager – Data Centres / UPS Systems
Location: Field-based (UK-wide, with head office in Hertfordshire)
Salary: Competitive + Bonus + Car Allowance + Benefits
Are you an experienced Key Account Manager or Sales professional with a background in UPS systems, power electronics, or data centre infrastructure?
An established global technology business is seeking a Key Account Manager to join their growing power and data centre solutions division. This is an excellent opportunity to manage a substantial portfolio of existing customers across the UK and Europe, providing strategic account management, technical support, and commercial leadership across mission-critical markets.
As Key Account Manager – Data Centres / UPS Systems, you will:
Take full ownership of a large portfolio of existing customers within the data centre and critical power sectors.
Maintain and strengthen long-term relationships with major accounts, ensuring a high level of customer satisfaction and retention.
Identify new opportunities for growth within existing customers by introducing additional products and services such as UPS systems, cooling solutions, PDUs, and data racks.
Work closely with internal engineering, technical, and service teams to ensure seamless delivery of complex projects and system upgrades.
Understand each client’s operational requirements, providing tailored technical and commercial solutions that add value.
Prepare account development plans, forecasts, and performance reports to support business objectives.
Collaborate with channel partners, distributors, and contractors to ensure customers receive full project and aftersales support.
Represent the company at client meetings, trade events, and industry forums to strengthen brand presence and awareness.
Key Skills Required for this Key Account Manager – Data Centres / UPS System job:
Extensive experience in account management, business development, or technical sales within UPS systems, power electronics, or data centre infrastructure.
Proven success in managing and growing large customer portfolios within data centres, telecoms, or other mission-critical environments.
Strong technical understanding of UPS, DC power, and cooling systems.
Excellent relationship-building and communication skills, with a customer-first approach.
Self-motivated, proactive, and commercially focused, capable of working independently.
Full UK driving licence and willingness to travel extensively across the UK.
This is a fantastic opportunity to join a global business that is investing heavily in growth across the UK data centre market. You’ll be responsible for nurturing key customer relationships, driving account growth, and contributing to the success of a leading power solutions provider.
To apply for this Key Account Manager – Data Centres / UPS Systems role, please send your CV to NDrain@redlinegroup.Com Or call 01582 878828 / 07961 158786 for more information.....Read more...
As the Customer Care Apprentice, it’s your job to provide a seamless, welcoming and proactive experience for clients from the point of instruction throughout their conveyancing journey. Acting as the first point of contact, you’ll manage onboarding, support case progression through updates and client liaison, and work closely with Conveyancing Executives and the wider Conveyancing Assistants to ensure outstanding service delivery.
;
Act as the first friendly and professional contact for new clients.
Guide clients through the onboarding process (ID checks, welcome packs, initial documents).
Explain next steps clearly and manage client expectations.
Serve as a dedicated point of contact for general updates and reassurance.
Proactively chase case progress and update clients where required.
Manage incoming calls, emails, and walk-in enquiries, escalating where appropriate.
Monitor service standards and report back to manager where required (response times, communication clarity).
Receive, document and track customer complaints to ensure timely resolution including investigating issues by collaborating with relevant departments where necessary and communicating resolutions to clients clearly, calmly and empathetically.
Following up to ensure satisfaction after resolution.
Maintain accurate client records in case management systems.
Support feedback collection and help monitor satisfaction scores.
Identify common client issues and report trends for service improvement.
Respond to and monitor online reviews.
Reach out to clients that leave negative reviews to gather feedback on their experience and report back.
Liaise with estate agents, brokers, and other third parties as necessary.
Support with any other duties necessary with the level of responsibility of this role as needed.
Training Outcome:To become a qualified Customer Care Assistant.Employer Description:New Homes Law is a CLC regulated practice. The CLC is the Specialist Property Law Regulator who enables lawyers to offer more transparent, secure and innovative services. It also helps inform consumers, for more clarity and less stress.
The CLC deliver effective regulation of specialist conveyancing and probate lawyers that protects consumers and fosters competition and innovation in the provision of legal services. They do so by setting entry standards and regulating providers to deliver high quality, accessible legal services.Working Hours :Monday – Friday
9am-5pm
1 hour unpaid lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Willingness to learn,Time management skills,Reliable,Timekeeping skills,Self motivated,Professionalism under pressure....Read more...
Assist in the coordination of product development initiatives and launch activities across internal engineering and marketing teams
Support the creation and maintenance of product documentation,specifications, and roadmaps
Help manage product data and updates in ERP and CRM systems
Track and report on product performance metrics and customer feedback
Collaborate with marketing, sales, engineering, and operations to ensure product alignment and readiness
Participate in product meetings, capturing actions and following up with stakeholders
Contribute to competitive analysis and market research to inform product strategy
Maintain accurate records of product changes, decisions, and customer requirements
Help manage product-related inquiries and support issue resolution
Promote continuous improvement in product processes and customer satisfaction
Other tasks assigned by the Global Product Manager as needed
Training:
Study towards a relevant qualification, Level 3 Business Administrator Diploma
On-the-job training and mentoring from experienced professionals
Regular review meetings to track progress and development
Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday, 8.00am - 4.00pm, including a 30 minute break.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Work towards gaining your LGV licence within the first few months of your apprenticeship
Drive safely and efficiently (SAFED) on public and private roads
Proficiently control the vehicle
Use relevant equipment and machinery safely and efficiently to ensure the safe handling of customer goods
Comply with relevant systems, processes & maintain comprehensive records
Prepare the vehicle and the load for deliveries
Deliver and collect equipment from customer sites
Effectively plan the most economical route to be used
Use basic IT systems appropriately and in line with organisational requirements
Understand how to comply with all safety guidelines, legislation, and regulations
Develop in-depth product knowledge
Build excellent working relationships with customers and understand their business needs and requirements
Become an ambassador for our “Customer First” culture, resolving any issues quickly and keeping your colleagues and customers informed, so they feel truly valued
Expand your team working skills with your colleagues and the wider Sunbelt Rentals team
Manage multiple tasks and deadlines as part of a varied workday in a fast-paced operational environment
Training Outcome:We’ll also support your personal growth and development in line with your Sunbelt Rentals career aspirations. You will attend both in-house and manufacturer courses to expand your product knowledge and skills.Employer Description:Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
You’ll work in our Customer Care team and learn to:
Respond to customer inquiries via phone, email, and on occasion, in-person meetings in a timely and professional manner
Coordinate with construction teams and our third-party business partners to ensure any work in our customers’ homes is completed efficiently and professionally
Maintain accurate records of customer interactions and issues in Bellway’s Customer Relationship Management system
Actively encourage and gather customer feedback to identify areas for improvement
Liaise with colleagues across the business to find solutions to any obstacles and keep customers informed throughout the process
Continuously seek opportunities to improve the customer experience and satisfaction
Training:Qualification:
Level 3 Customer Service Specialist
Training:
Your apprenticeship will be delivered by SMART Training via monthly virtual classroom lessons/workshops and will include progress reviews and online 121 support from specialist tutors.Training Outcome:Upon completion of the programme, subject to business need and performance, you may have the opportunity to continue your future with Bellway, where Customer Care career paths may include:
Customer Care Coordinator
Senior Customer Care Coordinator
Customer Care Manager
Head of Customer Care
Employer Description:Bellway is a FTSE 250 house builder, headquartered in Newcastle upon Tyne, which operates 23 trading divisions across England, Scotland and Wales. The company has grown from a family firm, established more than 75 years ago, into a respected national brand.
Bellway began as a small family business in 1946 - with a passion for building exceptional quality homes in carefully selected locations, inspired by the needs of real families.
To this day, we maintain these same core values, combining our decades of expertise with the level of personalised care that Bellway is known for.Working Hours :Exact shifts to be confirmed.Skills: Team working,Commercial Acumen,Reasoned Decision Making,Ability to Multi-Task,Ability to Prioritise,Time Management....Read more...
The Customer Service Specialist will be responsible for a list of key accounts.
Key account support:
Work closely with UK & EU commercial teams and key contacts to provide seamless customer service experience for all interactions for a united, world-class team
Ensure that all enquiries are handled effectively, in a timely manner, and that the customer is kept informed as their query progresses, and that it is fully resolved to their satisfaction
Work with the technical support advisors in the teams, plus the scheduler, to ensure that service levels are met in line with contractual obligations
There are three key areas covered by the Customer Service supporting all customers:
Quotes, Orders, and part requests
Ensure that all quotes and orders are processed accurately and in a timely manner for spares, engineer work, and consumable items, assist customers with returns, ensure customers are kept up to date with delays to orders, liaise with customers to manage paperwork to enable orders to be dispatched smoothly
Non-conformance reporting (NCR)
Log all NCRs and track the progress of the issue to keep the customer updated with the situation at regular intervals, providing final responses and reports to show their NCR has been resolved
Work with the whole UK Customer Service team to ensure NCRs are resolved within KPI timescales
Other typical duties include:
Carry out customer satisfaction surveys
Adhering to the team's key performance indicator goals and helping the whole team to meet these goals
Provide feedback on processes to drive continuous improvement
Working with our production team to ensure parts are correctly dispatched/returned as appropriate, relating to technical requests and returns for repair
Training:The qualification is delivered in the workplace using real examples from the apprentice’s daily work. The apprentice will benefit from excellent coaching from our highly skilled assessors, who will work closely with you to ensure the skills being developed reflect your requirements.Training Outcome:Successful completion of this apprenticeship will allow you to progress to further apprenticeships. Employer Description:Bioquell is a bio-decontamination technology developed by Ecolab, specialising in the design and manufacture of systems and services for the life sciences, pharmaceutical and healthcare industries. It utilises Hydrogen Peroxide Vapour to eliminate a wide range of biological contaminants, including bacteria, viruses, fungi and spores, ensuring safe and efficient work environments. Bioquell’ s solutions are widely used in hospitals, pharmaceutical and manufacturing plants and labs to reduce microbial contamination risks and meet regulatory standards.Working Hours :Monday to Thursday 8.30 – 17:00 (45min Lunch).
Friday 8.30 – 15:45 (45min Lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,multiple work streams,Time scales and deadlines met,Tenacity and positivity,Excel and Word,Prioritise your own workload,Resilient....Read more...
As an apprentice you will support guests across all activities, helping to create memorable experiences in a fun, fast‑paced environment while developing core customer service skills.
Welcoming customers and providing excellent customer service
Supporting guest check-ins, issuing wristbands, and managing general guest flow
Assisting with arcade floor operations, including basic machine checks and resets
Serving drinks and snacks at the bar under supervision
Maintaining cleanliness and presentation of the bar, café and arcade areas
Supporting birthday parties and group bookings, including room setup and hosting
Assisting with queue management and time-slot organisation
Helping set up and close down areas at the start and end of the day
Following all health & safety and safeguarding procedures
Helping guests navigate VR stations, simulators and gaming equipment
Ensuring a welcoming, safe and inclusive environment for guests of all ages
Training:You will be completing the Level 2 Customer Service Practitioner Apprenticeship Standard with Darlington Borough Council Learning & Skills. This programme equips you with the essential knowledge, behaviours and practical skills needed to deliver high‑quality customer service across a variety of professional settings. Training is delivered through a blend of online learning and tutor‑led sessions, covering key topics such as effective communication, customer needs, problem‑solving, service delivery and professional customer interactions.
Throughout the apprenticeship, you’ll be supported by experienced tutors with real-world customer service and business experience. You’ll gain valuable hands‑on experience in the workplace, developing confidence as you support guests, handle enquiries, and contribute to the smooth running of the venue, while earning a nationally recognised qualification.Training Outcome:Successful completion could lead to full-time employment and further training.Employer Description:Arcadia Darlington is a multi‑level gaming and entertainment destination bringing an entirely new leisure experience to the heart of the town. Spread across two vibrant buildings on Skinnergate and High Row, Arcadia offers an unmatched mix of attractions including virtual reality stations, free‑roam VR adventures, high‑spec racing simulators, sports simulators, retro arcade classics, and modern Xbox and PlayStation gaming zones. Guests of all ages can enjoy the lively atmosphere while taking advantage of the on‑site bar and café, designed as a social hub for families, gamers, and groups to relax between activities.
In addition to its gaming floors, Arcadia has quickly become a top destination for celebrations with three children’s party packages, private party spaces, and a calendar of group events and after‑school activities. The venue blends cutting‑edge technology with nostalgic arcade energy, offering unlimited fun in a colourful, high‑impact environment built for exploration and excitement. Whether visiting for a quick session, a full family day out, or a birthday party to remember, Arcadia delivers a unique and immersive entertainment experience that keeps guests returning again and again.Working Hours :Shifts over the days/ hours below:
Monday - Thursday, 3.00pm - 10.00pm.
Friday, 3.00pm - 12.00am.
Saturday, 10.00am - 12.00am
Sunday, 10.00am - 10.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Zest Optical are working in partnership with the UK’s leading independent online retailers of luxury sunglasses and prescription eyewear to recruit a qualified Dispensing Optician for their head office near Bury.
This is a unique opportunity to apply your in-store dispensing experience in a fresh, office-based role focused on customer care, innovation, and digital retail growth.
Job Type:
Permanent, Ideally Full Time, Minimum 30 Hours Per Week
Location:
Office-based near Bury, Greater Manchester
Dispensing Optician – Role Overview
As a Dispensing Optician, you’ll be a key member of the customer service team, providing personalised eyewear advice and support to customers over email, live chat, and phone. You’ll guide customers through frame and lens selections, order-related questions, and aftercare, ensuring every interaction reflects the team's commitment to excellence.
Key Responsibilities
Respond to customer enquiries via digital channels (email, chat, phone)
Provide tailored recommendations for frames, prescription lenses, and sunglasses
Support customers with order tracking, modifications, and aftercare advice
Identify and resolve customer concerns with empathy and efficiency
Utilise internal systems to manage and log customer interactions accurately
Maintain up-to-date knowledge of products and procedures, and share insights with the team
About the Business
20+ years of success as a top-rated luxury online eyewear retailer
Over 23,000 5-star reviews on Trustpilot
Head office includes modern workspace, Optical Glazing Lab, and fulfilment centre
Known for combining quality, service, and a passion for premium eyewear
What We’re Looking For
GOC Registered Dispensing Optician
Strong commercial awareness and a customer-first mindset
Comfortable using digital systems and communication tools
Excellent collaboration and communication skills
Passion for innovation and service development in optical retail
What’s On Offer
Salary: £32,000 to £35,000 per year + performance-related bonus
Working Hours: 30–37.5 hours per week
Weekend Commitment: Reduced weekend working compared with most practice-based roles
Annual Leave: 26 days + bank holidays
Professional Fees: GOC and ABDO fees paid
Staff Discount: Generous discount on luxury eyewear products
Office Working: Work from head office location, surrounded by a highly experienced, close-knit team
If you're a Dispensing Optician looking for a forward-thinking role outside of traditional practice, this is your chance to join a forward thinking, customer focused eyewear business.
Apply now or contact Kieran Lindley on WhatsApp to find out more.....Read more...
You will support the Revenues and Benefits team in delivering high-quality customer-focused services in relation to the processing applications for Discretionary Housing Payments (DHP), ensuring compliance with legislation, council policies and service standards.
With full training and support, your duties will include:
Processing all aspects of a Discretionary Housing Payment (DHP) claims, this will include calculating a customer’s entitlement to DHP’s
Provide excellent customer service via multiple access channels dealing with both internal and external customer enquiries via telephone, email, written correspondence and face-to-face contact
Assisting with the processing and distribution of documents using the Council’s document imaging systems
Using council computer systems accurately to process information in line with legislation, regulations and council policies
Maintaining high standards of accuracy, quality and productivity to meet service performance targets
Supporting colleagues and working effectively as part of a team
Seeking guidance on complex or contentious cases from supervisors or experienced colleagues
Keeping records of work completed and providing management information when required
Actively following the Council’s Customer Care, Equality, Health & Safety and Quality policies
Training:Customer Service Practitioner Level 2 Apprenticeship:
The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor
The apprenticeship will also include a proportion of 20% Off The Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include Fire Awareness, Prevent, Safeguarding, Data Protection & Cyber Security and Equality & Diversity
If required, Functional Skills in English and maths will be completed prior to End-Point Assessment
Training Outcome:
This apprenticeship is a fixed term 12 month contract
The skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector
Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday- Friday, between the hours of 8.00am and 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Flexible attitude....Read more...
Main Duties:
Support the Land Mangement Team in operating, monitoring and providing continual improvement to all systems of work, technical support functions and operational procedures for the team.
Support with administration functions, eg seasonal recruitment, training records, uniform, equipment & Personal Protective Equipment issue, operational reporting data, correspondance, FOI’s, health and safety, equipment & machinery allocation and management & monitoring systems etc.
Assist with data input in support of budget management across the teams budgets to ensure data essential for resource allocation is up to date. Support with monitoring petty cash, purchasing, income, recharges and invoicing of customers.
Support with data entry for the development and delivery of the Asset Management database.
Assist with technical support necessary to monitor, record and report infoamtion related to the resources and delivery required to support service strategies that are required by the Land Management Team and Green Sefton.
Support with the administration of, and monitor the performance, of customer enquires, including corporate complaints, Freedom of Information Act queries, Fixed Penalty Notices. Providing feedback against core works monitoring and resource allocation.
Support the management and maintenance effective systems to support core operations and resources management, including stock monitoring for the continual provision of consumables, materials, fuels, parts, equipment, tools required to deliver frontline operational activities.
Assist with the management of queries (internal and external to the Council) and process responses to those queries, including work scheduling, standards of service delivery, invoicing for services provided, issuing of recharges and invoices.
Training:
Level 3 Business Administrator Apprenticeship Standard
The training will be delivered at the workplace
Training Outcome:
Apprentice will receive on-programme support from an Apprenticeship Officer and Careers, information, advice and guidance support during the last 2 months of their Apprenticeship contract
Job-seeking support is also included
Employer Description:Sefton Council is a local authority within the Liverpool City Region. Sefton is a diverse and exciting borough and is a great place to live and work. As an employer we can offer a diverse range of job roles across a variety of settings. We offer attractive conditions of service which allow for a good work life balance and invest in our staff through our learning and development programme. Inclusive Recruitment - We are proud to be an organisation which embraces diversity and difference. We employ colleagues who each bring their own unique skills to deliver an excellent service to our customers. We always recruit the most talented people for any role, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation. We aim to be reflective of the communities that we operate in. We promote diversity and encourage applicants from all backgrounds. Visit Inclusive Recruitment (sefton.gov.uk) for further information regarding the Council’s approach to Inclusive Recruitment. Equal Opportunities Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.Working Hours :Monday - Friday, Monday – Friday 8am – 3.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Key Responsibilities:
PA & Administrative Support:
Assist the Managing Director with daily administrative tasks, including managing emails, calendars, and appointments
Prepare and format documents, reports, and presentations
Coordinate meetings, take minutes, and follow up on action points
Manage travel arrangements and itineraries when required
Handle confidential and sensitive information with discretion
Accounts Receivable Duties:
Manage the invoicing process, ensuring all invoices are accurate and sent to clients promptly
Follow up with clients regarding outstanding payments and overdue invoices
Maintain detailed records of all communications and payment arrangements with clients
Reconcile customer accounts and resolve any discrepancies or disputes
General Accounts Support:
Assist in maintaining accurate financial records using Xero accounting software
Assist with bank reconciliations, supplier payments, and other day-to-day financial transactions
Collaborate with the finance team to ensure smooth end-of-month and year-end processes
Provide general administrative support to the accounts department as required
Training:
Business Administrator Level 3 Apprenticeship Standard
Weekly attendance to Business Adminstration classes at Coventry & Warwickshire Chamber Training's Training Academy
Training Outcome:
Completion of the Apprenticeship could lead to a permanent position within the business
Employer Description:Tooling Intelligence provides innovative inventory and asset management solutions to a wide range of industries across the United Kingdom and Europe.Working Hours :Monday- Friday, 9.00am- 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Time Management....Read more...
Your duties will include:
Performing daily BAU activities
Managing support tickets
Managing customer requests and urgent activities.
Occasional customer or Data centre site visits
Training:
Information Communications Technician Apprenticeship Standard Level 3
Training will be delivered both in college and in the workplace
Training Outcome:Potential position upon completion of the apprenticeship. Employer Description:Merge IT is a growing Technology Service Provider who is looking to grow its team with the appointment of a new IT Support Technician. Due to the uptake of the cloud services within our customers and ever changing IT landscape, this role is a critical to the continued development of our company. We will offer extensive on the job training, exposure to a number of new technologies, a varied set of daily responsibilities coupled with an interesting and tailored career development path. We will also offer a dedicated time to develop new skills. Working Hours :Monday - Friday, 09:00 - 17:00.Skills: IT skills,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
Admin Support Coordinator
Wrotham
Competitive salary + Excellent Benefits
Our client is a leading Facilities Maintenance business based in Wrotham.
Due to ongoing growth, they are currently seeking an Admin Support Coordinator to join their team on a full-time, permanent basis.
The Admin Support Coordinator will provide high-quality service levels to customers as well as support an internal team.
Responsibilities will include:
• Maintain internal CRM and call logging systems with updated information
• Liaise with customers regarding reactive maintenance issues, and schedule contractors to complete work on time and within budget
• Support Project Managers with the production of quotes, placing subcontractor orders, purchasing, and ensuring all necessary access permits are obtained for jobs
The ideal candidate will be able to demonstrate:
● Excellent customer service, organisational and administration skills
● Excellent telephone manner, confidence, and enthusiasm
● Excellent IT skills
● Experience in multitasking and working under tight deadlines
● An excellent team player with experience in delivering high standards of customer service
This is a fantastic opportunity to join a growing, friendly business that can offer ongoing training and development. An excellent benefits package is on offer, including 25 days holiday plus bank holidays, with an additional day at 3 years, another at 5 years, another at 10 years, and 2 more at 15 years, a pension scheme, and healthcare. Hours for this role are Monday to Friday 8am-5pm, on-site at their office in Wrotham.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Internal Sales Parts Advisor
Are you ready to take the next step in your career as a Parts Advisor / Internal Sales Parts Advisor with a specialist Motor Factor / Parts Business focused on Commercial Vehicle Parts?
We’re seeking a motivated Parts Advisor to join a dynamic company known for its supportive culture, career development opportunities, and commitment to employee wellbeing. This is an excellent opportunity to build your career with a business that truly values its people and offers a great benefits package.
Location: Ideally based around Middlesbrough, Malton, Billingham, Stockton-on-Tees, Thornaby-on-Tees, Eaglescliffe, Ingleby Barwick, Yarm, Darlington, Guisborough, Skelton-in-Cleveland, or Hartlepool.
Salary & Benefits: Up to £35,000 per annum + Commission + Pension scheme + 28 days annual leave + Career Development + Free onsite parking + No weekend working
Key Responsibilities
Provide customers with expert advice and assistance on commercial vehicle parts and accessories.
Deliver excellent customer service and accurate technical guidance.
Process customer orders efficiently and keep clients informed with regular updates.
Make proactive outbound calls to communicate order progress and maintain engagement.
Develop and strengthen customer relationships to support account growth.
Maintain accurate records and update internal systems promptly.
Key Requirements
Previous experience as a Parts Advisor or Commercial Vehicle Parts Advisor.
Strong communication skills and a customer-focused approach.
Ability to build and maintain productive working relationships.
Confident using computer systems for order processing and tracking.
To Register your interest:
To apply for this Internal Sales Parts Advisor position, please send your CV to Robert Cox at Glen Callum Associates Ltd: / 07398 204832
Job Reference: 4185RCA – Internal Sales Parts Advisor
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know—we’re here to support you.....Read more...
What you’ll be doing as an IT Hub Desk Apprentice:
IT Stock Management: Organise, track, and support ordering of IT equipment
Customer Onboarding: Set up IT for starters and movers, collect kit from leavers, and follow security processes
2nd Line Support: Resolve hardware, software, and peripheral issues; diagnose and escalate when needed
Customer Experience: Act as a friendly point of contact and identify service improvements
Learning & Development: Train, shadow IT Hub Engineers, test new features, and begin learning automation tools
Training:
You’ll train with Firebrand Training, combining online learning with residential block release at their Wyboston Lakes training centre, with accommodation provided
Knowledge,skills and behaviours as set out in the Level 3 Information Communications Technician Standard
Training Outcome:
Permanent contract with a 18-24 month structured programme
Employer Description:Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to comeWorking Hours :36-hour week over four working days plus one training day Monday - Friday. Exact Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
