Answer telephone calls and respond to email enquiries from candidates and clients
Provide a professional, helpful first point of contact for customers
Register candidates and update records accurately on the CRM system
Support consultants with interview bookings and candidate communications
Maintain accurate records, including compliance and customer information
Follow up with candidates and clients to provide updates and resolve queries
Assist with job advert administration and job board responses
Learn and follow customer service standards, processes and data protection rules
Support the team with general administrative tasks as required
Participate in training, reviews and apprenticeship learning activities
Training:Customer Service Specialist Level 3.Training Outcome:Full-time position for the right applicant.Employer Description:With years of recruiting experience, our success has been built upon maintaining long-term relationships with clients and jobseekers.
From our head office in Shrewsbury, we specialise in the placement of temporary, temporary to permanent and permanent roles, across a broad range of sectors, and operate across Shropshire, Staffordshire and the West Midlands.Working Hours :Monday to Thursday, 9:00am to 5:00pm.
Friday, 9:00am to 4:00pm.Skills: Communication skills,IT skills,Organisation skills,Team working....Read more...
Act as a professional first point of contact for Helpdesk enquiries.
Log and manage incidents and service requests accurately.
Gather information to help diagnose technical issues.
Learn how to use industry-standard service management and support tools.
Assist with troubleshooting and resolving routine IT problems.
Maintain accurate records and support documentation.
Escalate more complex issues to experienced team members when required.
Contribute to knowledge articles and process improvements.
Support customers with professionalism, empathy, and clear communication
Training Outcome:Customer Facing IT Helpdesk Advisor.Employer Description:DHL Express UK is part of the Deutsche Post DHL Group - the world’s most international company. We operate in more than 220 countries and territories worldwide, enabling us to provide exceptional national and international career development opportunities. Within DHL Express’s pursuit to be The Logistics Company of the World we engage in a number of initiatives such as – Go Teach, Go Green and Go Help.Working Hours :Monday - Friday, 9:00am - 5:00pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Initiative,Patience....Read more...
Commission scheme, 20 days holiday + 8 bank holidays , 1 hr lunch, days Monday to Friday – early finish on a Friday, clean modern offices, Permanent position. 8am–5pm (4:30pm finish Fridays)
We’re looking for a motivated Customer Sales Consultant to join a team in Warrington.
The company are a well-established engineering and manufacturing business specialising in the design and production of bespoke commercial vehicle equipment and conversion solutions.
Supplying customers across a range of industries throughout the UK and Europe, the company has built a strong reputation for quality, innovation, and customer service. Due to continued investment and sustained business growth, including the expansion of its manufacturing operations in the North West, they are now looking to recruit an Customer Sales Consultant to join their commercial team.
Duties of the Customer Sales Consultant position
Handle incoming enquiries and provide technical support
Prepare quotes and follow up with clients
Work towards individual KPI’s
Liaise with external sales, engineering, and operations teams
Build strong relationships with customers and identify up selling opportunities
Raise Purchase orders & credits for replacement parts
Log and maintain warranty or Damage claims on the SAP System
Support customers and supply chains with clear communication on daily basis
They operate in a clean modern office and have low staff turnover and a supportive management and staff.
Experience in an engineering or Manufacturing -based sales role
Strong communication and negotiation skills
Ability to read technical drawings (advantageous)
Proficiency in Microsoft Office and CRM systems
Internal sales, sales administration, customer sales, account management or any other similar positions.
Benefits of the Customer Sales Consultant position
Base Salary: £30,000 DOE per year plus Commission
40 hours/week, Monday to Friday- 1 hr lunch
Job security – permanent position
Career development opportunities in a growing business.
If you are interested in the position , please contact Maisie at E3 Recruitment for more details.....Read more...
Candidate should be a self-motivated individual, able to coordinate a number of tasks with the aim of achieving the best results.
The role involves managing internal sales activity, order entry and providing customers with delivery updates.
Managing customer order books, drawing up quotations to be sent to the customer and communicating with external and internal customers.
Manage key accounts.
Complete contract reviews for sales orders.
Process and load sales order onto the system.
Manage communication with customers to keep them apprised of delivery status/issues, etc.
Communicating with production, engineering and quality depts to give customer feedback on any issues.
Manage order books via the customer portals or spreadsheet and ensure they are up-to-date.
Work with engineering to process and respond to sales enquiries.
Build and maintain good relationships with customers.
Training:
Level 3 Business Administrator Apprenticeship (Standard).
Skills, knowledge and behaviours.
Day release to attend New City College at either Hackney campus (N1 6HQ) or Ardleigh Green, Hornchuch campus (RM11 2LL).
Training Outcome:Possibility of a full-time position upon successful completion of the apprenticeship, and depending upon the needs of the company at that time.Employer Description:With over 40 years experience, Xcel Aerospace is a leader in delivering manufacturing excellence within the global aerospace market. Our strong reputation as a world class supplier of manufactured aerospace components supports thousands of flight hours every year.
We support customers to reduce supply chain risk by providing high quality components and assembly parts, on time, in full and at competitive prices. We support our customer to perform and grow and together we deliver excellence.Working Hours :Monday - Thursday, 8.00am - 5.00pm (with 30 minute lunch break).
Friday, 8.00am - 1.00pm.Skills: Excellent organization skills,Able to multitask,Excellent communication skills,Good team working skills,Excellent IT skills,Able to use Microsoft Office,Excellent customer service,Good attention to detail,Flexible approach....Read more...
We are seeking a proactive and hands-on Application Technician to join our Engineering team. This is an exciting opportunity for someone who has experience in manufacturing processes who enjoys working on new product development, process improvement, and technical support.
Working closely with engineers, product management, and manufacturing partners, you'll play a key role in developing, testing, validating, and documenting fibre optic solutions while supporting customers throughout the product lifecycle.
This role also offers the opportunity to travel across Europe approximately once per month, providing on-site technical support, customer training, product qualifications, and assistance to manufacturing partners.
Key Responsibilities for this Application Technician job based In Basingstoke.
As an Application Technician, you will:
Support engineers with the development, assembly, testing, and validation of new fibre optic products and processes.
Produce and maintain Engineering Termination Procedures (ETPs), technical documentation, and instructional videos.
Build proof-of-concept prototypes and assist with new product introductions.
Perform fibre optic connector and cable assembly, including fibre stripping, ribbonising, cleaving, crimping, fusion splicing, polishing, testing, and connector inspection.
Analyse test data and validate fibre system performance using established procedures.
Assist with Design of Experiments (DOE), process verification, troubleshooting, and continuous improvement initiatives.
Work with contract manufacturers by providing technical training, remote support via video and telephone, and assisting with product qualifications and trials.
Travel to customer and manufacturing partner sites across Europe approximately once a month to deliver technical support, conduct training, support product qualifications, and help resolve technical issues.
Support customer investigations, technical queries, and issue resolution.
Maintain a well-organised engineering training laboratory, ensuring equipment, materials, and documentation are accurately labelled and stored.
Interpret engineering drawings, assembly documentation, product specifications, and manufacturing instructions.
About You
We're looking for someone who is technically minded, organised, and enjoys solving problems. You'll be comfortable working independently while collaborating effectively with engineering and cross-functional teams.
Essential Skills & Experience
Experience working with fibre optic connectors (desirable), cables, assembly, and testing procedures.
Knowledge of fibre handling techniques including stripping, cleaving, splicing, polishing, crimping, and inspection.
Understanding of manufacturing documentation, engineering drawings, and product specifications.
Experience supporting manufacturing processes, process improvement, or troubleshooting activities.
Strong organisational skills with excellent attention to detail.
Good computer skills, including Microsoft Office.
Excellent written and verbal communication skills.
Ability to manage multiple priorities in a fast-paced engineering environment.
Willingness and ability to travel within Europe approximately once per month.
A proactive, self-motivated approach with strong problem-solving abilities.
Desirable
Bachelor's degree in Engineering, Science, or another technical discipline, or equivalent practical experience.
Probable experience within optical fibre cable assembly or a related manufacturing environment.
Experience with statistical software and test equipment software.
Knowledge of Design of Experiments (DOE) and process validation.
3D CAD experience (SolidWorks preferred).
Spanish language skills.
Experience supporting customers or contract manufacturers.
What You'll Bring - You'll thrive in this role if you:
Enjoy finding practical solutions to technical challenges.
Take ownership of your work and continuously seek improvements.
Work collaboratively across departments.
Adapt quickly to changing priorities.
Have excellent mechanical dexterity and attention to detail.
Enjoy working with customers and are happy to travel internationally.
Are passionate about delivering high-quality products and customer support.
If you're looking to develop your engineering career within an innovative Basingstoke based technical environment where you'll work on cutting-edge fibre optic technology and have the opportunity to travel across Europe supporting customers and manufacturing partners, we'd love to hear from you.
Apply today to become part of a collaborative engineering team driving product innovation and continuous improvement. Please send your cv over to nking@redlinegroup.Com or call 01582 878839 for more information.....Read more...
JOB DESCRIPTION
Join the FinishWorks Team!
FinishWorks is seeking a mechanically inclined Equipment Technician to join our growing team in Shipshewana, Indiana. This position is responsible for maintaining, troubleshooting, repairing, and installing industrial paint and coating application equipment while providing exceptional support to both customers and our sales team.
If you enjoy working with tools, solving mechanical problems, interacting with customers, and being part of a team-focused organization, we'd like to hear from you.
What You'll Do
Diagnose, repair, and maintain customer-owned coating application equipment.
Perform equipment repairs both in our facility and at customer locations.
Assist customers and sales personnel with equipment-related questions and solutions.
Travel to customer sites for installations, service calls, and troubleshooting as needed.
Prepare equipment recommendations and quotations based on customer needs.
Maintain accurate inventory levels and assist with cycle counts.
Identify opportunities to support customer growth and equipment sales.
Maintain a clean, organized, and safe work environment.
What We're Looking For
Required
Strong mechanical aptitude and troubleshooting skills.
Ability to work independently and manage multiple priorities.
Valid driver's license.
Ability to lift up to 50 pounds regularly and up to 100 pounds with appropriate equipment.
Strong customer service and communication skills.
Preferred
Experience with industrial paint and coating equipment, including brands such as Graco, Kremlin, or DeVilbiss.
Knowledge of hazardous material handling and related safety practices.
Forklift experience or willingness to complete training.
Industrial maintenance, equipment repair, automotive repair, or similar technical experience.
Why Join FinishWorks?
Competitive pay: $20.00 - $26.00 per hour
Stable, growing company with opportunities for advancement
Hands-on work with innovative equipment and technology
Supportive team environment
Ongoing training and skill development opportunities
Opportunity to work directly with customers and build lasting relationships
Physical Requirements
This position requires frequent standing, walking, bending, lifting, and working with equipment and tools. Travel to customer locations may be required.
Apply Today
If you're mechanically inclined, enjoy solving problems, and want to build a career with a company that values quality, teamwork, and customer service, apply now to join the FinishWorks team.Apply for this ad Online!....Read more...
Main Duties and Responsibilities:
Promote and sell accredited training courses, primarily NEBOSH and IOSH qualifications
Identify and develop new B2B training opportunities with employers and organisations
Build relationships with prospective clients through telephone, email, LinkedIn, networking and digital marketing activities
Attend local employment events, networking groups, exhibitions and trade shows to promote the business
Research and identify new business opportunities and maintain a sales pipeline
Search for, review and assist with the preparation of PQQs, tender submissions and framework applications
Support bid writing and contract acquisition activities
Follow up customer enquiries, quotations and proposals
Maintain CRM records and sales activity reporting
Assist with marketing campaigns promoting both B2B and B2C services
Support the growth of corporate training contracts, consultancy services and repeat business opportunities
Develop a sound understanding of health and safety training and consultancy services to support customer enquiries and sales conversations
Training:The Apprenticeship is an on site delivery and as such will be supported by regular reviews and meetings with your tutor online.
80% of your time will be spent on the job with 20% off the job learning, this can include:
Job shadowing
assignments
college lessons
Training Outcome:
There is the option to move into full employment and lead on the development of a new department
Employer Description:Training & Apprenticeships in Construction Ltd (TrAC) is a DfE approved Flexi Job Apprenticeship Agency who will employ you for the duration of the apprenticeship and pay your salary. You should be aware that you will be placed with a host employer but you will not be employed by them. Your placement may change during the course of your apprenticeship but TrAC will employ you throughout, as well as continuing to support you into employment or further learning at the end of your apprenticeship.Working Hours :37 hours per week
Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills....Read more...
Support the development and implementation of AI and automation solutions for internal and customer-facing projects
Assist with Microsoft 365 Copilot deployments and user adoption activities
Help configure workflow automations using Microsoft Power Platform and other automation technologies
Support the development of AI assistants, chatbots and knowledge management solutions
Work with colleagues to analyse business processes and identify automation opportunities
Assist with gathering customer requirements and documenting technical solutions
Test AI solutions prior to deployment to verify quality and reliability
Support software integrations between business applications and cloud platforms
Monitor automated workflows and AI solutions to ensure ongoing performance
Produce user guides, process documentation and technical documentation
Assist with data preparation, cleansing and validation for AI applications
Learn and apply AI governance, responsible AI, cyber security and data protection best practices
Participate in project meetings and provide progress updates
Deliver a professional level of service when supporting colleagues and clients
Training:
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects
Training Outcome:
On successful completion of the apprenticeship, there is the opportunity to progress into a permanent full-time position within the team
Employer Description:Millennium provides friendly, reliable IT, telecoms, security and AI services across the East Midlands. From fixed-price support contracts and phone systems to cyber security and AI tools that automate the everyday and unlock new ways of working, we keep your business running and innovating.Working Hours :Monday - Friday, 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Microsoft 365 familiarity,Awareness of AI tools,Basic coding/scripting,Automation platform awareness,Understanding of APIs/data....Read more...
Trainee Field Sales Representative
Location: North West and Welsh Border
Salary: OTE £40,000 - Company Car – Pension – 32 days hols - Full Training - Career Progression - Monday to Friday (No Weekends)
Launch Your Career in Automotive Technical Sales
Are you technically minded and looking to build a rewarding career in field sales?
Whether you have experience in automotive, vehicle repair, bodyshop, paint, mechanical engineering, DIY, or hands-on technical work, this is an outstanding opportunity to join one of the UK's leading automotive aftermarket businesses.
No previous field sales experience is required but some type of sales experience will be an advantage. If you're confident, enthusiastic, enjoy meeting people, and want to develop a long-term career in technical sales, this company will provide the training, mentoring and support you need to succeed.
The Opportunity:
As a Trainee Field Sales Representative, you'll receive comprehensive training to become a professional Technical Sales Representative selling a full range of automotive products to automotive trade customers.
This is an autonomous field-based role where no two days are the same, offering genuine career progression with a market-leading employer.
What You'll Be Doing:
Visiting existing customers and developing new business opportunities.
Demonstrating specialist automotive products and equipment.
Providing technical advice and product support.
Building strong relationships with bodyshops, garages and automotive professionals.
Managing your own territory and planning customer visits.
Identifying opportunities to increase sales and develop customer accounts.
Delivering outstanding customer service and after-sales support.
You'll ideally have:
Excellent communication and relationship-building skills.
A genuine interest in automotive technology and the automotive aftermarket.
Confidence speaking with customers and delivering product demonstrations.
Self-motivation and the ability to work independently.
A proactive approach to developing customer relationships.
A full UK driving licence (essential).
Apply Today
If you're looking for a career rather than just another job, we'd love to hear from you.
Please send your up-to-date CV to Robert Cox, Senior Recruitment Consultant, Glen Callum Associates Ltd. Email: or call 07398 204832
Job Reference: 5034RC
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
Main roles include:
Answer incoming telephone calls professionally and direct enquiries to the appropriate person
Take accurate messages and ensure they are passed on promptly
Manage company email inboxes, responding to customer and supplier enquiries in a timely manner
Prepare, format and maintain documents using Microsoft Word and Excel
Use Sage 50 to process day-to-day accounting and administrative tasks
Create, issue and manage customer invoices
Raise purchase orders and maintain accurate purchasing records
Order office and factory consumables, ensuring stock levels are maintained
Provide administrative support to one of the company Directors, acting as their key point of contact and assisting with daily business activities
Carry out general office administration, including filing, document management and record keeping
Assist with production planning and scheduling to support operational efficiency
Deliver excellent customer service by liaising with customers via telephone and email
Coordinate with internal departments to ensure customer orders and enquiries are dealt with efficiently
Maintain accurate records and databases, ensuring information is up to date
Support the wider team with administrative tasks as required
Contribute to the smooth day-to-day running of the office while maintaining a professional and organized working environment
Conforming to BS EN ISO9001:2015 standards
Training:There is no day release as part of this apprenticeship, all learning will be completed at the workplace.
You will receive a Level 3 Business Administration qualification upon successful completion of your apprenticeship
You will be assigned an assessor who will visit you in the workplace every 6-8 weeks to support you on your apprenticeship
You may be required to complete functional skills as part of your apprenticeship
Training Outcome:To become part of our team and join us on our continuing journey of providing products to a very niche market. Potential of progression to a higher level.Employer Description:We manufacture bespoke aluminum alloy wheels to order. We manufacture wheels from Classic Minis to historic formula one cars - the list is endless. We have been going since 1987 and our dedicated staff are a close knit, small team. We deal with customers from all over the world. We're part of a very niche market, with lots of variations in the day to day running of the office. There are opportunities for growth within our company and further training is welcome and provided if needed.Working Hours :Monday to Thursday - 08:30 - 17:00, Friday - 08:30 - 14:00Skills: Communication skills,Attention to detail,Organisation skills,Team working,Independent working,Professional,Reliable,Proactive....Read more...
Key Responsibilities
Customer Support:
Acknowledge and accurately log customer enquiries.
Review enquiries and identify any missing information required to progress a quotation.
Liaise with customers to obtain drawings, specifications and other relevant information.
Maintain regular communication with customers regarding quotation progress.
Develop professional and positive relationships with customers and installers.
Estimating Support:
Assist Estimators with the preparation of customer quotations.
Prepare straightforward quotations using established pricing structures and standard price lists, under supervision.
Assist with larger and more complex tenders as required.
Extract relevant project information from drawings, specifications and schedules.
Assist with material take-offs and quantity calculations.
Request and collate supplier and subcontractor pricing.
Maintain accurate quotations and update CRM.
Technical Development
Develop knowledge of Sotech's product range, systems and technical capabilities.
Develop an understanding of façade terminology, construction methods and relevant industry standards.
Review drawings and specifications for completeness and identify missing information.
Develop an understanding of product application and manufacturability.
Liaise with Design and Operations teams to understand technical and manufacturing requirements.
Attend internal and external meetings where appropriate to develop technical knowledge and commercial awareness.
CRM & Administration
Accurately maintain customer and project information within the CRM system.
Monitor live quotations and ensure information is kept up to date.
Maintain organised quotation files and supporting documentation within SharePoint.
Assist with estimating reports and departmental administration.
Support the preparation of project handover information.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Your earnings can increase over time with an apprenticeship.Employer Description:SOTECH IS A LEADING DESIGNER AND MANUFACTURER OF THE OPTIMA RANGE OF ENGINEERED METAL RAINSCREEN CLADDING AND ARCHITECTURAL FABRICATION. Sotech offers a range of rainscreen cladding solutions, from traditional to contemporary, to bring a project to life. Sotech is at the forefront of rainscreen cladding design, having developed a comprehensive suite of systems. Able to support natural materials such as copper, zinc, stainless steel and aluminium, as well as aluminium composite material, our systems provide architects and specifiers an almost limitless choice, enabling their individual design intent to be fully realised.Working Hours :08:00 - 17:00 Monday to Thursday.
08:00 - 12:00 noon on Fridays.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Job purpose:
The Sales & Marketing Coordinator supports the delivery of day-to-day sales and marketing activity across the hotel estate. Working as part of the Hotels Commercial team, the role helps coordinate enquiries, proposals, campaigns, reporting and follow-up actions to support corporate, group and direct booking opportunities while building experience across sales, marketing and commercial operations.
Responsibilities:
Provide day-to-day support for corporate, group and local sales activity across the hotel portfolio
Help coordinate client enquiries, proposals, presentations and follow-up activity
Maintain accurate sales trackers, account updates and reporting information
Assist with marketing activity across direct, digital and local channels
Support the delivery of campaigns, offers and promotional activity for business and direct booking channels
Keep sales materials, customer communications and hotel information up to date
Work with colleagues in Commercial, Revenue, Marketing and Operations to support booking opportunities
Support weekly and monthly review meetings with updates and action tracking
Key stakeholders:
Hotels Commercial team
Sales / Commercial Lead
Revenue team
Marketing team
Hotel Operations teams
Corporate and local business clients
Performance measures:
Accurate and up-to-date tracking of sales activity, opportunities and actions
Timely follow-up and good coordination of corporate and group booking enquiries
Effective support for marketing campaigns and promotional activity
Clear and reliable communication across Commercial, Revenue, Marketing and Operations teams
Consistent administrative support across proposals, reports and customer communications
Training Outcome:Ongoing Training and Development.Employer Description:Our 59 Motorway service areas and 31 hotels across the UK's motorway network offer you a warm welcome. Eat in, take away Welcome Breaks got you covered.Working Hours :Monday - Friday 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Presentation skills,Team working,Creative....Read more...
AV Events Engineer
London | Hybrid/On-site | £45-50k + Benefits
We are seeking an experienced AV Events Engineer to support a prestigious financial services client in London, delivering high-quality audio-visual solutions across meetings, conferences, and corporate events.
This is an excellent opportunity for an AV professional with strong technical knowledge and a passion for providing exceptional user experiences within a professional enterprise environment.
Key Responsibilities:
• Provide AV support for meetings, conferences, town halls, and live events.
• Set up, operate, and troubleshoot AV equipment including displays, projectors, microphones, VC systems, and presentation technologies.
• Support executive-level meetings and high-profile events.
• Carry out routine maintenance, equipment checks, and meeting room readiness.
• Resolve technical issues quickly while maintaining excellent customer service.
• Work with internal teams and third-party suppliers when required.
• Maintain accurate documentation and incident records.
About You:
• Previous experience as an AV Engineer, AV Technician, Events Engineer, or AV Support Specialist.
• Strong knowledge of meeting room technologies and video conferencing platforms.
• Experience supporting corporate events and executive users.
• Excellent troubleshooting and fault-finding skills.
• Strong communication and customer service abilities.
• Comfortable working independently in a fast-paced environment.
Experience within financial services, enterprise, or professional services environments would be advantageous.
Apply now to join a leading technology environment delivering first-class AV experiences for business-critical events.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Our client, a global engineering technology business, are looking for an Account Manager – Electronic Components to join their team on a permanent basis covering the UK.
This is an exciting opportunity for a commercially driven sales professional to take ownership of the UK&I territory, developing new business opportunities while growing existing customer relationships across a range of engineering markets. The role offers a high degree of autonomy, supported by an established international team.
Key responsibilities of the Account Manager – Electronic Components job covering the UK:
Develop and manage key customer accounts across the UK & Ireland.
Identify and secure new business opportunities within target engineering markets.
Build long-term relationships with customers, providing commercial and technical support.
Grow market share across sectors including aerospace, defence and industrial engineering.
Manage the full sales cycle, from lead generation through to negotiation and account development.
Work closely with technical sales, marketing and international colleagues to support customer requirements.
Maintain an active sales pipeline and identify opportunities for continued business growth.
Represent the business professionally at customer meetings and industry events as required.
Experience required for the Account Manager – Electronic Components job covering the UK:
Proven track record in technical sales, account management or business development.
Experience selling into engineering or electronics markets.
Strong commercial awareness with the ability to identify and develop new business opportunities.
Experience managing and growing customer relationships.
Self-motivated with the ability to work independently and manage your own territory.
Excellent communication, negotiation and relationship-building skills.
Full UK driving licence and willingness to travel throughout the UK & Ireland.
If this Account Manager– Electronic Components job covering the UK could be of interest, please send your CV to bwiles@redlinegroup.Com or call Ben on 01582 878816 for more details....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
Duties:
Meeting and greeting customers
Answering telephone calls
Taking and assisting customer questions and queries
Selling products and services to meet customer needs
Working towards individual and team sales targets
Administrative duties
Marketing in-store and on social media
Assisting with customer events
Attending team meetings and participating in on and off-the-job training
Gaining a full understanding of all elements involved in being a travel consultant
Gradually taking on more tasks and responsibilities as you progress in your role
Supporting and contributing to a positive team environment — our people are always at the heart of everything we do
Participating in travel consultant training programmes to support your personal and professional development
Enjoying social events such as team nights out and company parties
Taking part in educational trips abroad where opportunities arise
Training:An apprenticeship includes regular training with a college or other training organisation. At least 6-hours of your working hours will be spent training or studying.Training Outcome:To become a valued member of the Hays Travel team. Employer Description:Rebecca Holt Travel Limited have a franchise agreement with Hays Travel, the UK's largest travel agency. We work closely providing excellent customer service along with products and services that exceed our customers’ needs. We take pride in delivering first class support and training, to enable them to reach their full potential.Working Hours :Monday - Saturday, 09:00 - 17:00, with a day off during the week, which is changeable.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Creative,Initiative,Motivated,Friendly,Enthusiastic....Read more...
Job Title: Mobile Groundcare Engineer
Location: Trekenning- Cornwall
Salary: Up to £40,000 + Overtime
Benefits: Company Van
My client, a respected independent name in the groundcare sector, is on the lookout for an experienced Mobile Groundcare Service Engineer to support clients.
Your responsibilities in your new Groundcare Engineer role:
- Carry out servicing, maintenance and diagnostics on a variety of groundcare equipment
- Respond to customer call-outs for on-site repairs
- Maintain service records and follow safety procedures
- Build and maintain customer relationships through quality service
Requirements for your new Groundcare Engineer role:
- Previous experience in groundcare, agricultural or similar machinery
- Strong diagnostic and mechanical skills
- Full UK Driving Licence
- Knowledge of IBCOS is an advantage
- Capable of working independently in the field
What you will receive in your new Groundcare Engineer role:
- Competitive salary: Up to £40,000 per annum + Overtime
- 25 days holiday + bank holidays
- Company vehicle and fuel card
- Ongoing technical training and support
How to Apply:
Call Matt at Holt Recruitment on 07739 277676 or email matt@holtautomotive.co.uk for more information.....Read more...
Circa £32k + £3k Sales Bonuses, Well Established Blue Chip Company, Permanent RoleWe are seeking a motivated and customer-focused parts sales advisor to join a busy automotive parts operation in Cambridge. This is an excellent opportunity for an experienced parts sales advisor, or mechanic who is looking to step away from the tools.The Role As a parts sales advisor, you will be responsible for identifying and supplying the correct vehicle parts, maximising sales opportunities, and providing exceptional support to both trade and retail customers. You will work closely with colleagues to achieve sales objectives while maintaining high standards of customer service and operational efficiency. This role will mainly be focused on ‘warm’ sales, however occasional outreach to potential new customersKey Responsibilities
Accurately identify and supply vehicle parts that meet customer requirements.
Maximise sales by promoting products, special offers, and identifying upselling opportunities.
Maintain up-to-date product knowledge through training, technical bulletins, catalogues, and product updates.
Deliver exceptional customer service through telephone, email, and face-to-face interactions.
Build and maintain strong relationships with customers through regular communication.
Progress customer orders efficiently while providing expert advice and support.
Handle customer enquiries, concerns, and complaints professionally and effectively.
Maintain accurate customer records in line with data protection requirements.
Process customer orders, payments, and documentation accurately using internal systems.
Source additional parts from external suppliers or partner locations when necessary.
Skills & Experience The ideal parts sales advisor will have:
Previous experience within an automotive parts, distribution, or customer sales environment.
Experience dealing with trade and retail customers over the telephone and in person.
A proven ability to identify sales opportunities and achieve targets.
Good IT skills and confidence using parts lookup and ordering systems.
Knowledge of parts and vehicle materials
Working Hours
Monday to Friday: 8:00am – 5:00pm
1 in 4 Saturdays: 8:00am – 1:00pm
What We're Looking For The successful parts sales advisor will be enthusiastic, organised, and committed to delivering first-class customer service. You'll be confident handling multiple priorities, enjoy working in a target-driven environment, and be passionate about helping customers find the right solutions.If you're an experienced parts sales advisor looking to join a professional automotive business offering excellent earning potential and long-term career development, we'd love to hear from you.If you are interested in this parts sales advisor role, please apply now or contact Grace at E3 Recruitment....Read more...
Operating within a fast-growing EdTech environment, the Business Support Administrator Apprentice will learn the skills needed to provide effective administrative support while helping the delivery team with their day-to-day work. The role includes supporting the onboarding of new education providers, responding to basic customer enquiries, keeping records up to date, and helping office processes run smoothly. Through this, the apprentice will play an important part in delivering a positive experience for our customers while developing valuable business administration skills.
Main duties and responsibilities after training:
Onboarding Support
Help set up new customers on the company's systems
Enter and check information using Microsoft Excel, internal systems and email
Make sure customer information is accurate and up to date
Helpdesk Administration
Answer telephone calls in a professional and friendly manner
Log customer enquiries and requests onto the company system
Pass enquiries to the correct team when needed
Issue Tracking & Escalation
Record software issues or faults reported by customers
Escalate urgent issues to the relevant team members
Help ensure issues are dealt with quickly
Office & Meeting Coordination
Prepare meeting rooms for meetings, training sessions and customer visits
Arrange refreshments when required
Help keep the office organised and running smoothly
Project Work & Continuous Improvement
Support projects that help improve business processes
Learn from colleagues and take on new responsibilities as your skills develop
Share ideas to help improve the way the team works
This is not an exhaustive list and responsibility will be increased as the business and individual grows.Training:As a business administration apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Apprenticeship Standard qualification
Level 2 Functional Skills maths and English if required
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
Training Outcome:Great prospects for progression to a full-time position for the right candidate.Employer Description:At SAM people, we’re bringing together decades of expertise supporting HR in schools with the latest in people technology. Helping over 2,600 schools and trusts hire, manage and support their most important asset with clarity and confidence every day. Our vision has always been to 'create better futures for our children through Innovative people solutions'. Our team have a vast depth of knowledge in school business management and Edu HR. That's our pedigree. In fact, our founder and Managing Director worked as a School Business Manager/Consultant for 7 years before setting up Fusion HR In 2011! You will be working with a variety of people, with different experiences and skills. However, we are also parents, dog owners, gig goers, cyclists, gym bunnies, festival goers and yoga enthusiasts. Our team song Is 'Don't Stop Believing'. Come and join the fun! We are education specialists that provide impactful products & services to help schools and MATs manage their people and deliver the best outcomes for children.Working Hours :Monday - Friday, 8.30am - 4.30pm (30 mins lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative....Read more...
ROLE OVERVIEW
We are currently seeking a Regional Business Specialist to join a leading provider of analytical instrumentation and material testing solutions based in the UK to cover the North West of England.
This is an exciting opportunity for a dynamic professional to contribute to the growth and success of our clients innovative technologies within the scientific and healthcare sectors.
In this role, you will play a pivotal part in expanding the company's presence by engaging with customers across various industries, delivering tailored analytical solutions, and demonstrating the value of cutting-edge scientific equipment. If you are passionate about science, sales, and customer support, and thrive in a fast-paced, collaborative environment, this could be the perfect position for you.
KEY DUTIES AND RESPONSIBILITIES
Your duties as the Regional Business Specialist will be varied however the key duties and responsibilities are as follows:
- Drive the sales and revenue growth of our clients portfolio of analytical instruments, including (U)HPLC, LC-MS, GC, GC-MS, and Spectroscopy solutions, by engaging with new and existing customers.
- Collaborate proactively with internal teams such as service, product specialists, and marketing to provide comprehensive support and solutions that meet customer needs.
- Prepare and implement strategic business plans, territory strategies, reports, tender documents, and tailored solution proposals to achieve business objectives.
- Lead technical pre-sales discussions, evaluate customer requirements, recommend suitable solutions, and manage the sales process from lead qualification to closing.
- As the Regional Business Specialist you will deliver engaging presentations and demonstrations to showcase product capabilities and promote technological innovation.
ROLE REQUIREMENTS
To be successful in your application to this exciting role as the Regional Business Specialist, we are looking to identify the following on your profile and past history:
- A Degree or higher level in scientific disciplines such as chemistry, analytical chemistry, pharmacy, biochemistry, or related fields.
- Proven experience in solution selling, with a strong background in chromatography systems; additional experience with spectroscopy and mass spectrometry is desirable.
- Hands-on laboratory experience in chromatography, spectroscopy, and mass spectrometry techniques.
- A solid understanding of the theory and application of mass spectrometry and chromatography; familiarity with chromatography software systems and ability to learn new systems quickly.
WHATS IN IT FOR YOU?
Joining our client offers the chance to work at the forefront of analytical technology, supporting innovation and customer success. You will develop your technical expertise, engage directly with industry-leading solutions, and collaborate with a passionate, expert team committed to continuous learning and professional development. This role provides excellent opportunities for career advancement within a thriving, science-driven organisation.
Key Words: sales / analytical instrumentation / chromatography / mass spectrometry / spectroscopy / customer support / technical expertise / business development / scientific solutions / team collaboration
"Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer. We welcome applications from anyone who meets the role requirements. HRS exclusively supports the STEM sectors, combining recruitment expertise with scientific knowledge to help you advance your career."....Read more...
Provide first-line IT support to customers via ticketing systems, telephone, and email, taking ownership of incidents from logging through to resolution while maintaining a high level of customer service
Provide day-to-day support across Microsoft 365 services and end-user systems (Outlook, Teams, SharePoint, OneDrive), including user account management, device support, and platform administration, carrying out configuration, troubleshooting, and issue resolution
Supporting mobile device management (MDM) using IBM MaaS360 & Intune, including device enrolment, configuration, policy enforcement, and basic troubleshooting
Assist with Windows Server environments, including Active Directory, Group Policy, and core server roles
Support basic networking, including TCP/IP, DNS, LAN, WAN, and VPN connectivity, escalating more complex issues where required
Assist with VOIP services and data connections, supporting setup, configuration, and fault resolution
Support cybersecurity and managed service tools, including system monitoring, patching, backups, vulnerability management, and security alert handling
Communicate clearly and professionally with customers at all technical levels, ensuring issues are understood, expectations are managed, and regular updates are provided throughout the lifecycle of a ticket
Prioritise workload effectively to meet SLA targets, ensuring timely response and resolution in line with agreed service levels
Maintain accurate and detailed ticket notes to support transparency, handovers, and audit requirements
Maintaining accurate and up-to-date documentation in IT Glue, ensuring all asset information, configurations, and support records are correctly recorded, regularly reviewed, and kept consistent to support effective troubleshooting, service delivery, and knowledge sharing across the team
Work closely with engineers and senior technical staff to resolve escalated and complex issues, providing relevant troubleshooting information and assisting with investigations
Follow escalation processes appropriately, ensuring issues are handed over with clear context and supporting diagnostics to enable efficient resolution
Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communication Technician standard.
The training covers the following core occupational duties:
https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-2Training Outcome:Upon completion of the apprenticeship, the successful candidate will have a level 3 qualification as an ICT Support Technician.Employer Description:At Welcomm Communications, we’re more than just a service provider. Our team is dedicated to supporting businesses, ensuring they have all the necessary tools to effectively communicate; we’re in the business of helping business connect to their customers. Their success is our success. This commitment is what truly brings a family feel to our business. We are immensely proud to be known for our award-winning customer service and operational support, having been recognised as O2’s Business Partner of the Year for six consecutive years—an unprecedented accomplishment and we are committed to continuing this excellent service for our customers.
Our core values drive everything we do:
Trust (Integrity): We prioritise honesty, transparency, and ethical decision-making.
Innovation: We embrace a growth mindset, excel in problem-solving, remove blockers, and seek new opportunities.
People First: We value empathy, emotional intelligence, and prioritise building strong relationships.
Collaboration: We foster inclusivity, strong communication, and work to break down silos.
Working Hours :Monday to Friday, 8:30am to 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Proactive,Strong time management,Willingness to learn,IT experience,M365 and Windows OS,Independent working....Read more...
Summary:
An entry-level role supporting the day-to-day running of the accounts function. The Accounts Apprentice will assist with purchase ledger invoicing, accounts inbox management and credit control, while studying towards a recognised accounting qualification and building a strong foundation of finance, systems and administrative skills
Purchase Ledger:
Accurately process supplier invoices and credit notes onto the finance system, matching to purchase orders and delivery notes where applicable
Resolve invoice queries and discrepancies with suppliers and internal stakeholders, escalating where necessary
Maintain accurate supplier records, including bank details and contact information, in line with company controls
Support supplier statement reconciliations and month-end purchase ledger close activities
Inbox Management:
Monitor and manage the shared accounts inbox, triaging incoming emails and responding to routine queries promptly and professionally
File and save supplier invoices, statements and correspondence in line with company filing standards
Route items requiring action to the appropriate member of the finance team and follow up to ensure resolution
Credit Control:
Assist with chasing outstanding customer payments by email and telephone in line with agreed credit terms
Allocate customer receipts to the sales ledger and assist with the production of aged debtor reports
Issue customer statements and copy invoices on request and help maintain accurate customer account information
Flag overdue accounts and potential risks to the Finance Director for review
General Finance Administration:
Provide general administrative support to the finance team, including scanning, filing and data entry
Attend all required apprenticeship training sessions and complete study commitments to progress through the qualification
Undertake any other reasonable duties as requested by the Finance Director to support the wider finance function
On a day-to-day basis the apprentice will primarily interact with the finance team in person and customers over the phone and email
Training:Accounts or Finance Assistant Level 2.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Permanent role upon successful completion of the apprenticeship.Employer Description:The apprentice will sit within the Finance Team at 1st Technologies, supporting day to day transactional operations of the business.
Their primary focus will be purchase ledger administration, including processing supplies invoices, reconciling supplier statements, and assisting with the payment runs across the business. They will also take on credit control duties, such as chasing outstanding debtor balances, allocating incoming receipts and maintaining accurate customer account records.
The role provides a solid grounding in the full accounts payable and receivable cycle within a fast-paced, multi-entity trading environment.Working Hours :Monday 08:30 - 17:00
Tuesday 08:30 - 17:00
Wednesday 08:30 - 17:00
Thursday 08:30 - 17:00
Friday 08:30 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
As an Apprentice Sales Advisor based at Orpington, you’ll be responsible for:
Delivering excellent customer service on our Trade Counter
Responsible for goods-in and goods-out
General housekeeping of the Warehouse
Picking and packing customer orders
Answering customer enquiries on phone, face-to-face and email
Making proactive outbound sales calls
And here’s what we’d like you to have:
Good communication skills
Ability to prioritise
Be willing to learn and eager to enhance your knowledge
Training:What your apprenticeship includes:
You won’t need to attend college, our apprenticeships are delivered through work based training which includes a mixture of face-to-face sessions and remote Team calls with your Lifetime Learner Coach every 6 weeks. You will also have a mentor within the workplace to support you.
Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Learner Coach including feedback sessions.
This is a full-time, permanent role working 40 hours per week. Monday to Friday, between 7.00am and 4.00pm.
At Wolseley you will be working towards a Trade Supplier Level 2 Apprenticeship standard over the course of 15 months.Training Outcome:Ongoing support and development.Employer Description:We are the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.Working Hours :Monday to Friday, 7.00am - 4.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
Deliver excellent customer service, building relationships with engineers and site teams
Manage and organise engineering parts and machine components
Support the procurement and ordering of critical spares
Balance stock availability with cost control and efficiency
Maintain high standards through continuous improvement
Carry out key stores duties such as goods in, stock checks, and organisation
Training:Customer Service Specialist Level 3.
Blended approach to delivery which could include webinars, face-to-face, Skype, telephone and online learning.Training Outcome:On successful completion of the apprenticeship, there may be an opportunity to progress into other roles such as sales.Employer Description:DEXIS in the UK is represented by an interconnected network of established companies servicing a wide range of industry sectors with their engineering components, consumables, personal protective equipment, and related support services.
The largest of those being HAYLEY DEXIS with a history spanning five decades and over 50 branches across the UK. HAYLEY 247 DEXIS offering round the clock reactive, planned, and predictive maintenance services. To WMH TRANSMISSIONS DEXIS, specialising in linear bearing solutions and the latest collaborative robot technologies. Through to LAMOND & MURRAY DEXIS with a pedigree spanning over 100 years of gear manufacture. In all a partnership of interconnecting business that creates a unique product and service offer in the UK industrial supply sector.
The strategy of DEXIS in the UK is to focus on delivering value for customers, by continuing to facilitate innovation and product availability from leading manufacturers, empowering our people to drive forward unrivalled customer service, and retain the best people in the industry to deliver on our promises. Working Hours :Monday to Friday 8am to 5pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
Shipping & Sourcing Support:
Identify best suppliers for specific devices and place orders accordingly
Review customer orders ready for processing, identify next steps
Prepare devices for shipping: packaging, shipment creation, liaising with couriers, etc.
Data Management & Pricing:
Manage client, product, and pricing data
Support accurate product listings and pricing updates
Use Microsoft Excel and internal systems
Learn how data drives business decisions
Quality Management:
Test technology and accessories
Validate quality guidelines
Support high customer satisfaction standards
Training:
As part of this role, you will undertake a level 3 apprenticeship in Business Administration
Your training will be completed online with a dedicated tutor who will support you in your studies
You will be given time each a week to work on your apprenticeship training
Training Outcome:
This apprenticeship you will give you real world business experience and transferable skills for a future career
Employer Description:Mobile Advantage is part of Recommerce Limited, a forward‑thinking company specialising in sustainable technology and circular economy solutions. We help businesses give employees access to great‑value technology devices while reducing environmental impact through reuse and recycling.Working Hours :Monday - Friday, 9.00am - 5.00pm, with a 30-minute unpaid lunch break.Skills: Communication skills,Attention to detail,Number skills,Team working,Basic Excel skills preferred....Read more...
Optical Assistant Job – Bury, Greater Manchester
Location: Bury, Greater ManchesterSalary: £25,000 – £26,000 DOEHours: 30 – 37.5 hours per week | Full or Part Time
About the Opportunity
We are working with a leading independent online retailer to recruit an experienced Optical Assistant to join their head office team near Bury, Greater Manchester.
This is a unique opportunity for an Optical Assistant who enjoys the technical and customer-focused side of optics but would like to move away from a traditional practice environment.
With over 20 years of experience and more than 26,000 5-star Trustpilot reviews, the business combines optical expertise with some of the world's leading eyewear brands to deliver an exceptional online customer experience.
The Role
As an Optical Assistant, you'll join the customer service team and use your optical knowledge to support customers with everything from frame and lens selection through to prescriptions, orders and aftercare.
Rather than working on the shop floor, you'll support customers from the company's modern head office via email, live chat and telephone.
Your responsibilities will include:
Providing advice on prescription lenses, frames and sunglasses
Supporting customers with frame and lens selection
Responding to customer enquiries via email, live chat and telephone
Assisting with orders, amendments, tracking and aftercare
Resolving customer queries and concerns efficiently
Managing and recording customer interactions accurately
About You
We're looking for somebody with previous experience working as an Optical Assistant who is confident using their optical knowledge in a customer-focused environment.
You'll ideally have:
Previous Optical Assistant experience
Strong communication and customer service skills
Confidence communicating with customers by phone, email and live chat
Good attention to detail and organisational skills
What's On Offer
Salary: £25,000 – £26,000 depending on experience
Hours: 30 – 37.5 hours per week
Working hours: 9am – 5pm
26 days annual leave plus Bank Holidays
Staff discount
Pension scheme
Modern head office environment
Onsite optical glazing lab and fulfilment centre
Opportunity to develop your optical knowledge within a different area of the industry
How to Apply
If you're an experienced Optical Assistant looking for something different from a traditional practice-based role, this is a fantastic opportunity to use your optical knowledge within a leading online eyewear business.
To apply, please click the Apply Now link or get in touch via WhatsApp for more information.....Read more...
