Business Apprenticeship

Update and maintain company databases with accurate information. Use supplier systems to input and manage customer data.
Operate remote servicing software for customers’ alarm systems and distribute service reports. Handle incoming and outgoing correspondence via post and email. Provide front-line support by answering calls, directing enquiries, and liaising with staff across departments and management levels. Assist with the planning, organisation, and execution of projects. Build and maintain positive, professional relationships with customers and colleagues. Identify and help resolve issues related to office processes and communications. Recommend and implement improvements to enhance administrative efficiency. Use Microsoft Office applications, including Word and Excel, to support day-to-day tasks. Take on additional administrative duties as required, demonstrating flexibility and a team-oriented approach.

Training Outcome:

There may be an opportunity for a full-time role after successful completion of this apprenticeship.

Employer Description:
After years of professional security experience, we founded The On Call Group to help business owners and teams make their operations more streamlined whilst giving access to a large network of security consultants and technical system engineers all over the UK.

Working Hours :
Monday-Friday between 9.00am - 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills