Service Delivery Manager40 hours per week Mon-FriSalary: £37.5K paBased at: Cambridge & Peterborough Service Centre (PE29)Job purpose:The Business Support Manager is responsible for overseeing business support functions across the contracts based at their dept, ensuring effective coordination of activity, reporting, and stakeholder engagement.The role supports operational delivery through capacity planning, performance monitoring, audit activity, and customer service oversight, while acting as the primary point of contact for the Commissioning Authority concerns or issues. The postholder will work as part of the Senior Management Team at Cambridge & Peterborough Service Centre.Key Responsibilities:Line Management
Provide direct line management to the Customer Service Team.Set objectives, monitor performance, and support development of direct reports.Ensure team structure and resource aligns with service requirements.
Capacity and Activity Management
Manage booking coordination for all activity for Field Service Engineer (FSE) rounds.Ensure capacity is effectively utilised and aligned with demand.Identify capacity risks and escalate where required.
Stakeholder Management
Act as the first point of contact for the Commissioning Authority.Maintain effective relationships with commissioners and stakeholders.Support responses to commissioner queries.
Reporting and Performance Monitoring
Coordinate monthly, quarterly, and annual reports.Collate and validate data.Monitor KPIs and escalate concerns.Manage people performance including absence, training, and engagement.
Audit, Compliance and Customer Service Quality
Conduct customer service audits and call listening.Identify improvement areas and ensure compliance.
Management Team Responsibilities
Contribute to management team planning and development.Provide insight for decision-making.Lead and support recruitment across the servicePromote compliance and continuous improvement.
Experience
Management or supervisory experiencePerformance monitoring and reportingContract or service delivery environmentAudit processes
Attributes
Detail-orientedAbility to prioritiseTeam collaborationProactive problem-solving
Skills and Knowledge:
Organisation and coordinationData analysisCapacity planning understandingCommunication and stakeholder engagement
Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.This job description shall not limit your role, you will also be expected to carry out any other duties that you manager feels are within your capabilities and skill set. The above may not cover everything involved in the position but indicates the size and scope of the role and may be subject to change as the role develops. INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
You will be supporting the small office team and learn from each department, including:
Provide day-to-day administrative support to the office team
Gain exposure to multiple business functions across the Commercial Waste division
Assist the Sales Support team with preparing quotes, updating records, and handling enquiries
Support Customer Service by responding to customer queries and resolving basic issues
Learn and assist with Supply Chain processes, including coordinating collections and deliveries
Help with Broker Administration, including data entry, document management, and compliance checks
Support Service Administration tasks such as scheduling, updating systems, and maintaining accurate records
Maintain accurate and up-to-date information across internal systems and databases
Communicate professionally with internal teams, customers, and suppliers
Participate in training and development activities as part of the apprenticeship programme
Follow company policies, procedures, and health & safety requirements at all times
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role
Team wide training will be provided in each department of Commercial Waste to give you exposure to many aspects of customer services and administration
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team
You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take
Training Outcome:
Possible progression within the company and progression onto the next level apprenticeship
Employer Description:For more than 35 years, Kenny Waste Management has been providing reliable, environmentally responsible waste management services for businesses across the North West and beyond.From our early beginnings as a family-run skip hire company, we’ve grown into a trusted waste management partner for organisations across a wide range of sectors.Kenny Waste Management was founded in Worsley in 1985 by brothers Edward and John Kenny. The business began modestly, when the brothers fitted skip-loading gear to a second-hand transit pickup and started building their own skips in their garage at home.Within weeks they had produced their first half-dozen 2-yard skips – and Kenny Skip Hire was born.At the time, John was training as a mechanic at a local garage while working weekends to grow the business. After passing his driving test and purchasing a second truck, the brothers began expanding their services and building their reputation for reliable waste collection.The business grew and eventually found its home in Lester Road in Worsley, a little further out of the city centre. Three land acquisitions and a huge amount of blood, sweat and tears were followed by an unprecedented period of business growth, helped greatly by the arrival of commercial steer Neil Mackey (our current Managing Director). Neil arrived from the demolition industry, and brought a customer-focused approach to the business.Working Hours :Monday to Friday 8.00am- 4:30pm or 8:30am- 5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Professional,Knowledge of Microsoft Office,Excellent telephone skills,Good timekeeping,Confident....Read more...
Technical Manager – Facilities & MaintenanceLocation: Dallas, TX Salary: $73,000 + Bonus & BenefitsOur client is a globally recognized retail and entertainment organization seeking a Technical Manager to oversee facilities and maintenance operations across their Dallas location. This is an exciting opportunity for a hands-on technical leader who enjoys working in a fast-paced, customer-focused environment.Reporting to the General Manager, the Technical Manager will lead a team of technicians responsible for maintaining the building, equipment, systems, and overall operational standards of the store, ensuring a safe, reliable, and exceptional customer experience.What You’ll Do
Lead and develop a team of technicians, ensuring strong maintenance coverage and operational support.Oversee preventative and reactive maintenance across mechanical, electrical, HVAC, plumbing, and building systems.Troubleshoot and resolve technical issues to minimize downtime and operational disruptions.Manage inspections, compliance requirements, maintenance schedules, and documentation.Support facility repairs, equipment maintenance, and improvement projects.Promote a strong culture of safety, accountability, and continuous improvement.Partner with store leadership to maintain a safe, efficient, and welcoming environment for customers and employees.
About You
3+ years of technical management or facilities leadership experience within retail, entertainment, hospitality, or a similar environment.Strong knowledge of building systems, mechanical and electrical equipment, and preventative maintenance.Experience leading, coaching, and developing technical teams.A hands-on problem solver with strong organizational and communication skills.Comfortable working in a fast-paced operational environment with changing priorities.Customer-focused with a passion for maintaining high standards.
....Read more...
Greet patients, visitors, and healthcare professionals.
Answer telephone calls promptly and direct enquiries appropriately.
Manage patient appointments using the clinical system
Check patients in for appointments and notify clinicians of patient arrivals when required.
Deal with patient enquiries both face-to-face and via telephone
Signpost patients to appropriate services.
Provide a high standard of customer service.
Communicate sensitively and effectively.
Respond appropriately to vulnerable or distressed patients.
Manage concerns at first point of contact and escalate where necessary.
Maintain strict confidentiality.
Comply with GDPR and practice policies.
Always ensure secure handling of patient information
Complete mandatory Information Governance training
Comply with health and safety policies.
Report hazards and incidents promptly.
Maintain a safe and tidy reception environment.
Work collaboratively with clinical and administrative staff.
Attend meetings and training sessions.
Provide cover for colleagues during periods of absence where appropriate.
Support the practice in achieving its objectives and delivering high-quality patient care
Training:Level 2 Customer Service Practitioner apprenticeship standard:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
One to one Tutor Assessor support in the workplace
Attending weekly classes covering Health and Safety and Equality and Diversity and working towards completing the EPA
Training Outcome:Excellent future prospects for the right candidate.Employer Description:Cambridge Avenue Medical Centre is recruiting an receptionist apprentice to join their team Working Hours :Monday - Friday 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Support the delivery of communications activities that enhance Citizen's reputation among customers, stakeholders, local communities, and local, national and trade media
Develop engaging content for an external audience that helps tell the story of our business and brand
Learn how to engage with media outlets and key influencers on
Use content performance data and insights to inform future communications activity and optimise existing content where appropriate
Learn about crisis communication principles and tools, and support the team during communication incidents where appropriate
Take part in meetings with the wider business and stakeholders
Draft customer case studies and create content for use across customer communications channels
Attend apprenticeship training sessions and complete coursework
Embrace new learning opportunities and contribute ideas
Training:You will learn on the job through coaching and mentoring from in house experts, as well as be trained and guided by a specialist apprenticeship tutor
Apprenticeship training will be completed remotely on a monthly basis with the option of more regular sessions if you require themTraining Outcome:
PR & Communications Officer/Executive
Employer Description:Our vision is working together to create warm, safe homes and deliver the best service to our customers. Built on strong foundations, we're setting a clear direction for the future, focused on achieving even better outcomes together. This new strategy is built around four key priorities: customers, colleagues, partners and homes. Together, they guide how we'll improve lives, strengthen communities and deliver lasting positive change. Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative....Read more...
Area Sales Manager – Industrial & Automotive Consumables
Location: Field Based – Cambridge & Milton Keynes
Salary: OTE £40K (basic £30K) plus quarterly Bonus + Company Car + Fuel Card + Mobile Phone + Laptop + 32 days hols + Pension + Fully Remote Role + No Weekends
Are you an ambitious Area Sales Manager / Business Development Manager or Field Sales Executive looking for your next challenge?
My client through expansion is looking for a motivated and commercially driven sales professional to manage and grow an established territory covering Cambridge, Milton Keynes and the surrounding areas.
This is a field-based role focused on developing new business, growing existing accounts and driving sales across a comprehensive range of industrial and automotive product & consumables.
You’ll build strong customer relationships, identify new opportunities and become a trusted partner by providing commercial support and product advice.
The Role:
We’re looking for someone who can:
Develop new business while managing and growing existing customer accounts.
Achieve territory sales targets through regular customer visits and relationship building.
Promote a wide range of industrial consumables and provide product recommendations.
Negotiate commercial agreements and deliver excellent customer service.
Manage your territory effectively using CRM and market insight.
Work collaboratively with internal teams and represent company at customer meetings and industry events.
About You:
You’ll ideally have:
A proven track record in field sales, business development or account management.
Experience selling industrial, engineering, manufacturing or automotive products/consumables.
Strong communication, negotiation and relationship-building skills.
Good commercial awareness with a results-driven approach.
Experience using CRM systems and a full UK driving licence.
A technical or mechanical background would be advantageous.
To express an interest in this Area Sales Manager role apply in confidence to:
Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd the Automotive Aftermarket Recruitment Specialist on 07398 204832 or email
JOB REF: 4368RC Area Sales Manager
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
Area Sales Manager – Industrial & Automotive Consumables
Location: Field Based – Cambridge & Milton Keynes
Salary: OTE £40K (basic £30K) plus quarterly Bonus + Company Car + Fuel Card + Mobile Phone + Laptop + 32 days hols + Pension + Fully Remote Role + No Weekends
Are you an ambitious Area Sales Manager / Business Development Manager or Field Sales Executive looking for your next challenge?
My client through expansion is looking for a motivated and commercially driven sales professional to manage and grow an established territory covering Cambridge, Milton Keynes and the surrounding areas.
This is a field-based role focused on developing new business, growing existing accounts and driving sales across a comprehensive range of industrial and automotive product & consumables.
You’ll build strong customer relationships, identify new opportunities and become a trusted partner by providing commercial support and product advice.
The Role:
We’re looking for someone who can:
Develop new business while managing and growing existing customer accounts.
Achieve territory sales targets through regular customer visits and relationship building.
Promote a wide range of industrial consumables and provide product recommendations.
Negotiate commercial agreements and deliver excellent customer service.
Manage your territory effectively using CRM and market insight.
Work collaboratively with internal teams and represent company at customer meetings and industry events.
About You:
You’ll ideally have:
A proven track record in field sales, business development or account management.
Experience selling industrial, engineering, manufacturing or automotive products/consumables.
Strong communication, negotiation and relationship-building skills.
Good commercial awareness with a results-driven approach.
Experience using CRM systems and a full UK driving licence.
A technical or mechanical background would be advantageous.
To express an interest in this Area Sales Manager role apply in confidence to:
Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd the Automotive Aftermarket Recruitment Specialist on 07398 204832 or email
JOB REF: 4368RC Area Sales Manager
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
Role: Technical Sales Manager
Location: Outskirts of Maidstone, Kent
Salary: £40,000–£50,000 DOE
Hours: Monday to Friday
Contract: Permanent | Full-Time
Are you an experienced technical sales professional with a passion for leading teams and driving operational excellence? Do you thrive in a fast-paced manufacturing environment where you can make a real impact on both people and processes?
Our client, a leading manufacturer of bespoke products, is looking to recruit a Technical Sales Manager to join their team on the outskirts of Maidstone. This is a fantastic opportunity for a confident leader to oversee the internal sales function, ensuring a seamless customer journey from initial enquiry through to production scheduling and order fulfilment.
Key Responsibilities
- Build and maintain strong relationships with customers, internal departments and production teams to ensure projects are delivered successfully.
- Monitor departmental KPIs, analyse performance and provide regular reports to senior management.
- Identify opportunities to improve sales processes, operational efficiency and customer service standards.
- Lead, motivate and develop the internal sales team, creating a positive and collaborative working environment.
- Ensure customer quotations are commercially competitive, accurate and issued within agreed timescales.
- Manage the sales process from initial enquiry through to order processing, production scheduling and fulfilment.
- Maintain accurate customer, quotation and order records using ERP and CRM systems.
- Support the team by providing technical and commercial guidance where required.
- Ensure all sales processes are carried out in line with company procedures and ISO quality standards.
- Coach, mentor and develop team members through regular training and performance reviews.
About You
- Proven experience leading and developing a successful technical sales or commercial support team.
- Previous experience within sales operations, estimating, commercial administration, sales office management or a similar role.
- Strong technical knowledge, ideally within manufacturing, engineering, construction or a related industry.
- Experience using ERP and CRM systems to manage customer and sales information.
- Commercially aware with strong analytical and problem-solving abilities.
- A proactive, positive and hands-on management style with a passion for developing people.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Area Sales Manager – Industrial & Automotive Consumables
Location: Field Based – Cambridge & Milton Keynes
Salary: OTE £40K (basic £30K) plus quarterly Bonus + Company Car + Fuel Card + Mobile Phone + Laptop + 32 days hols + Pension + Fully Remote Role + No Weekends
Are you an ambitious Area Sales Manager / Business Development Manager or Field Sales Executive looking for your next challenge?
My client through expansion is looking for a motivated and commercially driven sales professional to manage and grow an established territory covering Cambridge, Milton Keynes and the surrounding areas.
This is a field-based role focused on developing new business, growing existing accounts and driving sales across a comprehensive range of industrial and automotive product & consumables.
You’ll build strong customer relationships, identify new opportunities and become a trusted partner by providing commercial support and product advice.
The Role:
We’re looking for someone who can:
Develop new business while managing and growing existing customer accounts.
Achieve territory sales targets through regular customer visits and relationship building.
Promote a wide range of industrial consumables and provide product recommendations.
Negotiate commercial agreements and deliver excellent customer service.
Manage your territory effectively using CRM and market insight.
Work collaboratively with internal teams and represent company at customer meetings and industry events.
About You:
You’ll ideally have:
A proven track record in field sales, business development or account management.
Experience selling industrial, engineering, manufacturing or automotive products/consumables.
Strong communication, negotiation and relationship-building skills.
Good commercial awareness with a results-driven approach.
Experience using CRM systems and a full UK driving licence.
A technical or mechanical background would be advantageous.
To express an interest in this Area Sales Manager role apply in confidence to:
Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd the Automotive Aftermarket Recruitment Specialist on 07398 204832 or email
JOB REF: 4368RC Area Sales Manager
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
Area Sales Manager – Industrial & Automotive Consumables
Location: Field Based – Cambridge & Milton Keynes
Salary: OTE £40K (basic £30K) plus quarterly Bonus + Company Car + Fuel Card + Mobile Phone + Laptop + 32 days hols + Pension + Fully Remote Role + No Weekends
Are you an ambitious Area Sales Manager / Business Development Manager or Field Sales Executive looking for your next challenge?
My client through expansion is looking for a motivated and commercially driven sales professional to manage and grow an established territory covering Cambridge, Milton Keynes and the surrounding areas.
This is a field-based role focused on developing new business, growing existing accounts and driving sales across a comprehensive range of industrial and automotive product & consumables.
You’ll build strong customer relationships, identify new opportunities and become a trusted partner by providing commercial support and product advice.
The Role:
We’re looking for someone who can:
Develop new business while managing and growing existing customer accounts.
Achieve territory sales targets through regular customer visits and relationship building.
Promote a wide range of industrial consumables and provide product recommendations.
Negotiate commercial agreements and deliver excellent customer service.
Manage your territory effectively using CRM and market insight.
Work collaboratively with internal teams and represent company at customer meetings and industry events.
About You:
You’ll ideally have:
A proven track record in field sales, business development or account management.
Experience selling industrial, engineering, manufacturing or automotive products/consumables.
Strong communication, negotiation and relationship-building skills.
Good commercial awareness with a results-driven approach.
Experience using CRM systems and a full UK driving licence.
A technical or mechanical background would be advantageous.
To express an interest in this Area Sales Manager role apply in confidence to:
Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd the Automotive Aftermarket Recruitment Specialist on 07398 204832 or email
JOB REF: 4368RC Area Sales Manager
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
Gain valuable hands-on experience in a busy and friendly travel agency, learning all aspects of the travel industry
Work closely with experienced colleagues who will support and coach you as you develop your skills in customer service, sales, and administration
Learn how to respond to customer enquiries, research destinations, create holiday quotations, make bookings, process payments, and deliver outstanding customer service
Build your knowledge of a wide range of travel products and suppliers, developing strong relationships and staying up to date with the latest holiday offerings and promotions
Training:
This apprenticeship forms part of a formal qualification, on successful completion, you will achieve a Level 3 Travel Consultant qualification that will be added to your digital achievement record
Working with our chosen training provider you will be assigned a specialist Travel Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey
Training will be carried out online, face to face, both individually and as part of a classroom, to ensure you have an enhanced experience
You will be assigned 6-hours a week in the workplace to spend towards your qualification with full support from your manager and assessor
Learning first hand from training specialists and peers you can become a fully-fledged Level 3 Travel Consultant in a little over a 12-month period
Training Outcome:On successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set. The next steps will be discussed in your 1-2-1's.Employer Description:Seaside Travel is an independent travel agency dedicated to helping customers create unforgettable holiday experiences. With a passion for travel and exceptional customer service, we offer expert advice on a wide range of destinations, holiday packages, cruises, city breaks, and tailor-made travel arrangements.
Our friendly and supportive team takes pride in building lasting relationships with customers, ensuring every trip is planned with care and attention to detail.
At Seaside Travel, we're committed to developing future talent and providing opportunities for apprentices to grow, learn, and build a successful career within the travel industry.Working Hours :Monday - Friday, 09.00 - 17.00. Saturday, 09.00 - 15.00.
5 working days a week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Geography....Read more...
Assisting with general administrative duties to support the production team, including the preparation of work packs and site packs, planning activities, and maintaining project records.
Accurately entering and updating data using systems such as Excel, Eque2, and Pipedrive.
Liaising with various departments across the business to ensure effective communication and coordination of projects.
Supporting the management of incoming telephone calls, directing enquiries to the appropriate personnel, and taking and relaying messages when required.
Supporting the sales team with administration, customer enquiries, quotation tracking, and accurate customer and project records.
Providing support to the estimating department by helping to compile tender documentation, gather project information, and maintain estimating records.
Assisting with health and safety administration, including maintaining records, filing documentation, monitoring training certificates, and supporting compliance requirements.
Providing general office support to help maintain the smooth day-to-day operation of the business.
Developing an understanding of the company's security fencing and steelwork operations, gaining exposure to multiple departments and business functions.
Training:
Online attendance with Loughborough College within the first 15 months, one morning per week with onsite sessions in the afternoon to assist with portfolio building and preparation for End Point Assessment.
Diarised visits from dedicated Trainer/Assessor.
Attendance to Loughborough College for an Induction Day. (Induction to take place on the last Wednesday of the month that you are enrolled, 9:30am-3pm. Confirmation of date provided upon enrolment).
Attendance to Loughborough College for Functional Skills (if required).
On-the-job training.
Off-the-job training.
Training Outcome:The opportunity to advance within the department/company. Employer Description:SFC (Midlands) Ltd is a UK contractor delivering security fencing, perimeter protection, and structural steelwork solutions. With roots in the fencing industry dating back to 1981, the company designs, manufactures, and installs high-security fencing, gates, access control systems, and bespoke steelwork for commercial, industrial, infrastructure, and utility projects across the UK.Working Hours :Monday - Thursday, 8.30am - 4.30pm. Friday, 8.30am - 3.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Key responsibilities will include:
Taking ownership of tasks and ensuring they are completed to a high standard
Keeping IT support tickets up to date, accurately logging progress, resolutions, and any follow-up actions
Troubleshooting basic hardware, software, and network issues, contributing to timely resolutions
Assisting with the installation, configuration, and maintenance of IT equipment, such as desktops, laptops, and printers
Performing routine IT maintenance tasks, including software updates and antivirus scans
Participating in IT projects, such as system upgrades and deployments
Collaborating with the IT team to learn and implement IT policies and best practices
Documenting IT processes and configurations to support knowledge sharing
Liaising with external vendors and service providers as part of the procurement and support process
Training:
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme
Training Outcome:
The role offers long-term security and the opportunity to progress into a permanent position
Employer Description:TECONNEX LIMITED is a technology company that provides IT solutions and services to businesses. We are committed to delivering high-quality support, innovation and excellent customer service while helping apprentices develop valuable technical skills and gain hands-on industry experience.Working Hours :8:15am to 5:00pm Monday to Thursday. 8:15am to 3:00pm on Friday
Lunch is 12:00 to 12:45Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Support the maintenance, servicing and repair of diesel generators and associated equipment
Assist with planned preventative maintenance (PPM) and reactive breakdown repairs
Learn to diagnose faults and support repairs on electrical and mechanical systems
Work with engines, alternators, control panels, fuel systems, cooling systems and associated components
Complete job records and service reports using company systems
Support testing, inspection and commissioning activities
Follow health and safety procedures and site requirements at all times
Work alongside experienced engineers both at Shenton Group facilities and customer sites
Training:Training will primarily take place at Shenton House, Andover, where the apprentice will work alongside experienced engineers maintaining and servicing critical power systems.
In addition, PDT will deliver apprenticeship training at our offices approximately once per month. The apprentice will also complete off-the-job learning and practical workplace training as part of the Level 3 Engineering Maintenance Technician ApprenticeshipTraining Outcome:Upon successful completion, the apprentice may progress into a Maintenance Engineer role within Shenton Group. The skills and qualifications gained can also support future careers as a Field Service Engineer, Maintenance Engineer, Electrical Engineer, Mechanical Engineer or Specialist Power Systems Engineer across the engineering and energy sectors.Employer Description:Shenton Group is the UK's leading technical experts in standby power and energy solutions. For over 40 years, we've helped keep businesses running by supplying, installing, hiring and maintaining critical power systems.
With a team of around 100 employees, we're proud of our family values, high standards and commitment to developing the next generation of engineering talent through apprenticeships and long-term career opportunities.Working Hours :Monday to Thursday, 9am to 5pm
Friday, 9am to 4.30pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Physical fitness....Read more...
Provide product and application support for customers via phone, with occasional on-site visits
Provide continued support for Sales Engineers
Test technical applications and create reports
Plan, develop, and deliver training on existing products
Control the preparation, management, and fixing of demonstration equipment for Sales Engineers
Upskill and train sales staff on technical aspects of the product range, both in-person and online
Proactively identify areas to improve department operational efficiency and initiate projects to achieve those improvements
Understand and observe company and department policies and procedures
Proofread and modify all new product release materials (such as product literature, technical and sales manuals, and training manuals) through coordination with the parent company
Attend and support marketing exhibitions
Travel across the UK and Ireland when required (minimum two nights per month) for sales team development and ad-hoc customer support
Training Outcome:Upon successful completion of the apprenticeship, high-performing candidates will progress into a full Application Engineer role, with clear pathways for long-term career growth within the company.Employer Description:Randstad is managing the recruitment for this vacancy on behalf of a market-leading global technology and engineering specialist located in Stockley Park, Uxbridge.
Our client develops high-performance technical products and digital application solutions for business customers across the UK, Ireland, and internationally. Known for innovation and high operational standards, they strongly value early talent-offering structured mentoring, continuous professional development, and an industry-leading compensation package for high achievers.
The successful candidate will be employed directly by the client company and work full-time alongside their specialist Application Engineering team.Working Hours :Monday to Friday, 9:00am - 5:30pm (To be confirmed).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Analytical skills,Team working,Public speaking skills,Integrity,Proactive mindset....Read more...
Support the day-to-day administration of the lettings office
Answer telephone and email enquiries from landlords, tenants and contractors
Maintain accurate digital records, documents and tenancy information
Assist property managers with administrative duties and general office support
Work alongside property inspectors to carry out property inspections and reports
Undertake property viewings with prospective tenants
Carry out meter readings and support with property visits when required
Prepare letters, emails and tenancy documentation
Schedule appointments, inspections and contractor visits
Support with compliance checks and filing of certificates and documents
Use internal systems to update property and tenant records
Deliver excellent customer service at all times
Work towards the successful completion of the Level 3 Business Administrator Apprenticeship Standard
Develop communication, organisation, teamwork and IT skills within a professional office environment
Training:
Level 3 Business Administrator
A bespoke programme of technical and vocational training
Functional skills in maths and English *if applicable
Training Outcome:
Possible permanent contract upon successful completion of the apprenticeship and further enhanced industry-based training
An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence
Transferable skills that are invaluable in the wider world of work
Employer Description:Galaxy Letts is a modern and growing letting agency dedicated to making the rental process simple, professional and stress-free for both landlords and tenants. Since 2018, the company has built a strong reputation for delivering reliable, personalised property services and supporting clients throughout every stage of the lettings journey.Working Hours :Monday - Friday, 10am - 3pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
As part of your apprenticeship, you will gain hands-on experience working with customers and colleagues across the business, developing the skills and knowledge needed for a successful career in sales.
Job Duties:
Provide excellent customer service through a variety of communication channels
Support customers with product, service and account enquiries
Build positive relationships with customers and internal teams
Assist with sales administration and customer follow-up activities
Learn about our products, services and customer base
Help identify customer needs and opportunities to promote relevant solutions
Maintain accurate records and update business systems
Work across different teams to gain a broad understanding of the business
Ability to work well as part of a team
Basic IT skills, including Microsoft Office applications
Interest in developing a career in sales, customer service or business
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Customer Service qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support, and will arrange weekly/fortnightly meetings with you
Off-the-job training will follow the time allocations outlined in the occupational standard which is included in your weekly working hours
Training Outcome:The opportunity for further development, and a full-time role if successful.Employer Description:ASSA ABLOY Group - Where our story began
Our organisation was formed in 1994 through the merger of ASSA in Sweden and Abloy in Finland - since then we have grown from a regional company into an international group with around 64,000 employees worldwide and annual sales close to £60 billion.
Global leaders in access solutions
Every day, we help millions of people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. From reliable home security to cutting-edge biometric technology for businesses, governments, airports, hospitals, schools and more, we touch every part of every day.
We offer a complete range of access solutions making people feel safe and secure in simple and convenient ways.
Opening Solutions UK & Ireland
We are the leading supplier of safety and security access solutions across a range of markets in the UK and Ireland.
Our vision is to be the most innovative supplier of total door opening solutions that deliver safe and convenient security solutions and add real value to customers... and we can’t achieve this without our greatest asset... our peopleWorking Hours :The weekly working pattern is dependent upon which team you will be working in. You will work 37.5 hours per week, Monday to Friday. Working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,A positive attitude,Confidence speaking to others,Willingness to learn,Strong interpersonal skills....Read more...
Key responsibilities:
Triage & Backlog Refinement: Review incoming requests and prioritise the product backlog to ensure the development team is focused on high-value tasks.
Stakeholder Management: Act as the primary point of contact between business leaders and the technical team to ensure the product roadmap reflects organisational goals.
Agile Facilitation: Lead core Agile ceremonies, including Sprint Planning, Daily Standups, and Sprint Reviews. You will be responsible for identifying and removing technical blockers to maintain delivery momentum.
Technical Documentation: Produce comprehensive help files, user guides, and support materials to assist with customer onboarding and reduce support ticket volume.
Skills Required:
Detail-Orientated: Capable of managing complex backlogs and ensuring documentation is accurate and useful.
A Clear Communicator: Able to explain technical concepts to non-technical stakeholders and vice versa.
Process-Driven: Interested in Agile methodologies and improving team workflows.
Adaptable: Eager to learn the nuances of the product and take on a variety of tasks from project management to copywriting.
Remote Work Discipline: Proven ability to remain productive and organised while working from home.
Problem-Solving Skills: A logical approach to resolving issues and facilitating team progress.
Technical Literacy: While a computer science degree is not required, you must be comfortable learning the technical aspects of software development.
Training:
Information Communication Technician Apprentice.
Remote training delivery.
One file.
VLE.
6 hours of dedicated training time every week.
Training Outcome:Possible full-time permanent position upon completion of the apprenticeship.Employer Description:Our client created a smart and flexible way to sign in staff, visitors, and contractors. With over 18,000 sites across 70 countries, including America, Canada, Denmark and more, they are one of the world’s fastest-growing visitor management platforms. Their team consists of dedicated software developers and a customer success team, delivering brilliant features and exceptional customer service to their ever-growing community.
They are looking for a talented and driven Product Support Apprentice to join their team. If you thrive in a fast-paced, collaborative environment and are passionate about workplace technology, security, and SaaS solutions, this could be the perfect role for you!
This role is central to our development cycle, ensuring that technical tasks align with business objectives and that the team operates efficiently. This position is suitable for a junior candidate who possesses a strong aptitude for learning and the ability to manage their workload independently in a remote environment.Working Hours :Monday to Friday 9am to 5.30pm – Remote, with availability to get to the Northampton office.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Supporting sales and marketing activities such as organising events and managing social media
Working closely with the directors as their personal assistant
Answering telephone and providing customer service in a professional manner
Manage diary and bookings
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms
Exercises proactivity and good judgement in handling customers, suppliers and staff
Builds and maintains positive relationships within the head office team and across the organisation
Provide general finance and office support as required
Produces accurate records and documents including emails, letters, files, payments, reports and proposals
Understands laws and regulations that apply to the role including data protection, health & safety, compliance etc. Supports the company in applying the regulations
Understands the organisation's processes, e.g. making payments or processing customer and supplier data
Develop skills in the use of multiple IT packages and systems relevant to the organisation such as Office 365 etc.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines
Deals with customer payments and receipts
Scanning and filing of purchase invoices and purchase orders in a precise and timely manner
Supporting and managing projects as required
Training:Training will be provided by Solihull College, and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a portfolio of evidence and a project report for this level 3 apprenticeship in Business Administration.Training Outcome:Possibility to progress onto a permanent full-time role for the right person. Employer Description:LiveWell Health is the leading provider of health and wellbeing services across the UK and Europe. We offer a wide range of services, including mobile recovery hubs, advanced massage therapies, physiotherapy, fitness and nutrition programs, and corporate wellbeing solutions. Our highly qualified team works with individuals, businesses, and top athletes to deliver expert care, using advanced techniques and tailored programs for optimal health and performance. Experience the LiveWell difference! Working Hours :9am till 5pm Monday, Tuesday, Thursday and Friday with 30-mins lunch unpaid.
Wednesday 6-hours per week for off the job learning and college attendance.
Total 36-hours per week.
Maybe some occasional evening or weekend work to support events.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental,Patience,Confident,Friendly....Read more...
As an Apprentice Technical Sales & Operations Assistant, you will gain experience across all areas of the business. No two days are the same, and you will work closely with experienced colleagues to develop your skills.
Your responsibilities will include:
Providing first-line technical support to customers by telephone and email.
Assisting customers with product selection and technical enquiries.
Preparing quotations and processing customer orders.
Supporting the technical sales team.
Receiving, checking and booking in deliveries from suppliers.
Picking, packing and dispatching customer orders.
Maintaining accurate warehouse stock and ensuring products are stored correctly.
Assembling and configuring products where required before dispatch.
Managing product returns (RMA), including testing items and liaising with suppliers.
Listing new products and maintaining product information on the company website.
Keeping product descriptions, specifications and images up to date.
Supporting general office and warehouse operations as required.
What We're Looking For
We are looking for someone who is:
Enthusiastic and willing to learn.
Interested in technology, CCTV, networking or electronics.
Friendly and confident when speaking with customers.
Organised with good attention to detail.
Comfortable using computers and learning new software.
Able to work both independently and as part of a small team.
Reliable, punctual and professional.
Training:CCTV Global is committed to providing full Apprenticeship training alongside Weir Training with ongoing support throughout the programme. The successful apprentice will gain hands-on experience across multiple areas of the business, including technical support, sales, warehouse operations and e-commerce, developing a broad understanding of the industry.
This role offers an excellent opportunity to build valuable industry knowledge while working towards a nationally recognised qualification. The apprentice will be supported by experienced colleagues and their training provider to develop the skills, knowledge and behaviours required for a successful career within the sector.Training Outcome:Permanent position within the company and additional responsibility.Employer Description:CCTV Global London Ltd is a growing distributor of CCTV, intruder alarm and networking products, supplying both trade professionals and end users throughout the UK. We pride ourselves on providing excellent customer service, technical expertise and high-quality products from leading manufacturers.
This is an excellent opportunity for an enthusiastic and motivated individual to start a career in the electronic security and networking industry. Full training will be provided, allowing you to develop both technical knowledge and practical business skills.
Working Hours :Monday to Thursday, 09.00 to 17.30
Friday, 09.00 to 17.00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness,Understanding of computers,Understanding of networking,Interest in CCTV and alarms....Read more...
The role overview:
As an Accounts Apprentice, you will support the finance team with basic bookkeeping, invoice processing, and maintaining accurate financial records.
You will use accounting software QuickBooks, while gaining hands-on experience and completing relevant training.
This role offers a strong introduction to finance and the opportunity to develop essential skills within a supportive team.
Responsibilities:
Bookkeeping Support: Assist with daily bookkeeping tasks, including accurate data entry and the maintenance of up-to-date financial records
Accounts Payable: Support the accounts payable process by verifying invoices, processing payments, and ensuring supplier information is accurately recorded
Accounts Receivable: Support the accounts receivable process by raising invoice, and ensuring customer information is accurately recorded
Accounting Systems: Utilise accounting software QuickBooks, and other relevant tools to manage and update financial information
Payroll: Support the payroll process by collating information and data input to company templates
Staff Expenses: Support the expense process by collating information and data input to company templates where required
Financial Reporting: Help prepare financial reports, claims and support basic month-end closing activities to ensure timely and accurate financial updates
Training & Development: Participate in ongoing training to build knowledge of core accounting principles, procedures, and best practices
Team Collaboration: Work collaboratively with team members on various tasks and projects, contributing to a positive and supportive working environment
Key Qualities:
A genuine interest in building a career in accounting or finance
Training:Accounts or Finance Assistant Level 2.Training Outcome:The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management. You will find people who started in finance and administration working in all professional areas and at all levels.Employer Description:We offer a whole person approach to supporting women which is trauma informed and can be accessed directly by women themselves and / or through a referral: We can help with : Mental health issues and general health and well-being Money Advice / Debt and wider welfare support issues Getting into employment with coaching, skills development and confidence building We also work in the prevention and rehabilitation of women connected to the criminal justice system with expertise in addressing multiple and complex unmet needs of women who have been moved from pillar to post across services and agencies.Working Hours :Monday to Thursday 9am to 5pm, Friday 9am to 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
• Deliver a high standard of customer service to learners, employers and partners.
Act as the first point of contact for low value customer enquiries.
Resolve customer queries professionally or escalate where necessary.
Keep customers informed throughout the booking and enrolment process.
Build positive relationships with existing and prospective customers.
Work within other departments as required due to business demands.
Training:
Level 2 Customer Service Practitioner
Functional Skills
Work based learning
Training Outcome:
Progression onto full time employment
Employer Description:At Adapt (UK) Training Services Limited, their mission is to empower individuals and organisations across a range of industries through high-quality, accredited training courses that uphold the highest standards of safety, skill, and professionalism.
They are committed to delivering excellence in training, fostering career progression, and supporting the industry’s development by ensuring every learner receives the knowledge, practical experience, and support needed to succeed.
Trusted across the UK for their integrity, expertise, and results-driven approach, they strive to be the benchmark for training excellence.Working Hours :Monday - Thursday, 7:45am - 4:45pm.
Friday, 7:45am - 4:30pm.
1 hour unpaid break.Skills: Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Working alongside experienced colleagues, you'll learn how to diagnose problems, complete repairs safely and efficiently, and provide excellent customer service in customers' homes. You'll develop an understanding of plumbing systems, regulations, health and safety requirements and industry best practice while gaining valuable workplace experience. Through your apprenticeship programme, you'll gradually build confidence and responsibility, applying your learning in real-life situations while receiving support from your manager, mentor and training provider.
Success in this role will come from:
Developing strong practical plumbing and domestic heating skills.
Learning how to work safely and responsibly in customers' homes and work environments.
Building positive relationships with colleagues, customers and contractors.
Producing quality work with attention to detail.
Taking pride in delivering excellent customer service.
Learning how to manage your workload and meet appointments and deadlines.
Successfully completing your apprenticeship qualification and achieving your professional goals.
Demonstrating Calico's values and commitment to improving communities.
Throughout your apprenticeship, you'll gain exposure to a variety of repairs, maintenance and installation activities, helping you build a strong foundation for a career in plumbing and heating.
No two days are the same in this role. You'll gain hands-on experience across a variety of plumbing and domestic heating activities while working towards your apprenticeship qualification. With support and training, you will:
Learn how to diagnose and carry out a range of plumbing repairs within customers' homes and communal buildings
Assist with the installation, maintenance and repair of domestic plumbing and heating systems.
Support experienced plumbers to identify faults and implement effective solutions.
Learn how to safely use plumbing tools, equipment and specialist materials.
Assist with repairs to pipework, taps, toilets, sinks, showers, radiators and heating systems.
Develop an understanding of water regulations, building regulations and health and safety requirements.
Travel to different locations across our communities to carry out work activities.
Maintain accurate records relating to completed work, materials used and customer interactions.
Learn how to use digital devices and systems to manage jobs and record information.
Deliver excellent customer service when working in customers' homes.
Attend apprenticeship training sessions and complete coursework as part of your qualification.
Participate in networking, development and learning opportunities across the Calico Group.
Contribute to apprentice projects, Youth Voice activities and initiatives that help improve services.
Work safely, professionally and in line with Calico's values, policies and procedures.
Training:The successful applicant will attend day release at Burnley College. Training Outcome:Potential for a long-term career with Calico after successful completion of the apprenticeship. Employer Description:Calico Homes is part of The Calico Group and provides homes and services to thousands of customers across Lancashire.
We believe everyone deserves a safe, secure and affordable place to call home. Our teams work together to provide high-quality housing, deliver repairs and improvements, support sustainable communities and help people thrive.
Our Homes team is responsible for maintaining and improving properties across our communities, ensuring customers receive a safe and well-maintained home. From joiners and electricians to surveyors and housing professionals, a wide range of colleagues work together to deliver services that make a real difference to people's lives.
As an Apprentice Joiner, you'll become part of a team that takes pride in maintaining homes, improving neighbourhoods and supporting the communities we serve.Working Hours :Hours to be confirmed on receipt of offer.Skills: Attention to detail,Organisation skills,Team working,Initiative....Read more...
Administration:
Provide administrative support to the Town Clerk, Assistant Town Clerk and Council
Respond to telephone, email and face-to-face enquiries from residents, councillors and stakeholders
Maintain accurate filing systems, both electronic and paper based
Prepare correspondence, reports, agendas and other council documentation
Manage incoming and outgoing mail
Maintain council records in accordance with data protection legislation
Democratic Services and Governance:
Assist with the preparation and distribution of agendas and supporting papers
Attend council and committee meetings as required
Produce draft minutes for review by the Town Clerk
Learn and apply legislation governing local councils, including governance and decision-making procedures
Support compliance with the Council's Standing Orders, Financial Regulations and Code of Conduct
Finance:
Assist with routine financial administration
Process invoices, purchase orders and payments under supervision
Help maintain financial records and reconcile transactions
Support budget monitoring and financial reporting
Learn the principles of local government finance and audit requirements
Customer and Community Services:
Provide excellent customer service to members of the public
Support community events and civic activities
Assist with consultations and public engagement initiatives
Work collaboratively with local organisations, volunteers and partner agencies
Projects:
Assist with the planning and delivery of council projects
Conduct research and prepare briefing information
Help monitor project progress and outcomes
Support grant administration where applicable
Compliance:
Maintain confidentiality and handle sensitive information appropriately
Comply with health and safety policies
Support compliance with:
Local Government legislation
Data Protection legislation
Freedom of Information requirements
Equality legislation
Financial Regulations
Council policies and procedures
General Duties:
Demonstrate professionalism and integrity at all times
Promote equality, diversity and inclusion
Undertake any other duties appropriate to the level of the post
Special Project:
To update the electronic cemetery records will all information including photographs taken at the cemetery to show the condition of each memorial. This may include updating the online searchable records
To update the electronic allotment holder records and re-plot the allotment sites in liaison with the Assistant Clerk and grounds staff
Training Outcome:Once the Business Administration apprenticeship is complete, the career progression within the sector is to complete CiLCA (Certificate in Local Council Administration) which is the basic qualification needed for most Clerk positions. From there, you can also go on to do BA (Hons) Degree in Community Governance but this is not a requirement of the role.Employer Description:The Town Council works at the very heart of the local community, supporting the democratic process, looking after public assets, and facilitating community events that make the town thrive. Unlike high-level principal authorities (like County or Unitary councils), a Town Council is the tier of local government closest to the people, dealing directly with residents' everyday lives. Working for the Town Council means you are working to directly benefit and enhance the lives of the people who reside in the parish.Working Hours :Monday - Friday, flexible hours, may work evenings.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Patience....Read more...
Do you pride yourself on delivering excellent customer service and being part of a team that creates exceptional client experiences? If so, this could be the perfect opportunity for you.
This is a front of house role where you will be the face of the clinic, supporting day-to-day operations while developing valuable skills in administration, customer service, and marketing.
Key Responsibilities:
Working closely with the Clinic Manager, you will:
Act as the first point of contact for all patients, providing a warm and professional welcome
Manage the reception desk, including opening and closing the clinic
Greet patients and offer refreshments such as water or tea
Handle incoming calls, emails, and enquiries in a timely and professional manner
Book and manage appointments, ensuring schedules are well organised
Take and track payments accurately
Maintain a clean, tidy, and welcoming reception and common areas
Support general administrative tasks including data entry, filing, and document management
Assist with stock control, ordering supplies, and keeping track of inventory
Support daily communication with the management team
Marketing & Patient Engagement:
Create and post daily content on social media (e.g. Instagram)
Assist with monthly newsletters promoting clinic services and offers
Proactively contact patients who have not attended recently to encourage rebooking
Support marketing activities to help grow the clinic
Team Support:
Work collaboratively with the wider team to ensure smooth day-to-day operations
Assist with general clinic duties such as organising supplies and supporting treatment flow
Undertake any other reasonable tasks as required
Training & Support:
You will receive full support from the employer throughout your apprenticeship. The team will be on hand to guide and assist you at all times until you feel confident managing responsibilities independently.Training:
You will complete the Business Administrator Apprenticeship Standard Level 3 and the Functional Skills in maths and English (if you do not have the GCSEs/GCSE grades or equivalent)
Training will be carried out within the workplace; there is NO day release
Training will be carried out every 2-4 weeks
Training Outcome:This is an apprenticeship contract for the set period of the qualification. There may not be a permanent position at the end, and this will be discussed as you approach the end of the training.Employer Description:Back 2 Well-Being is a 5-star google rated Luxury Health and Wellness Clinic offering the best treatments in Osteopathy, Massage Therapies, Medical Acupuncture, Injury Rehabilitation, amongst other in the heart of London and West London. Our aim is to provide you with the best possible level of healthcare all under one roof! We plan to use this platform to share with you the health and wellbeing updates from our clinic as well as provide you with some tips that you may find beneficial. Be part of our journey as we embark on this venture and grow together towards a more Healthier Lifestyle.Working Hours :Our clinic runs from 09:00 to 18:00 hours. You will be expected to work weekends; your shifts will be communicated to you in advance. Minimum 16 hours, we may increase hours subject to business needs. Days TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Non judgemental,Patience....Read more...
