During our 2-year programme, you’ll work as part of an awesome team to support the installation of low carbon technology, including air source heat pumps, in customers’ homes. Spend your time interacting with customers to install, service, fault find and repair our amazing tech. You could even find yourself planning, selecting, installing, servicing and maintaining low carbon tech with the supervision and support of experienced team members. You will also be responsible for:
Carrying out outstanding work with design criteria, manufacturers guidance, regulations and industry recognised standards and procedures in mind at all times
Completing prep work for the installation of low carbon tech
Testing handover procedures for low carbon tech
Removing and disposing of old heating and hot water systems (to make place for our shiny, low carbon ones!)
Completing routine servicing and maintenance within customer homes
Training:
Level 3 Low Carbon Heating Technician, including Functional Skills in maths and English, if required
Block release at an Octopus Energy facility
Training Outcome:You’ll work towards a level 3 Low Carbon Heating Technician qualification, learning from the most passionate individuals in the industry. Progression to be discussed on completion of apprenticeship.Employer Description:We’re on a mission to make energy greener, fairer, and genuinely better for people. Powering over 6 million homes in Britian and abroad with award-winning customer service and innovative green energy offers, while building a more sustainable energy system for tomorrow.
We’re one of the few UK ‘double unicorns’, building cutting-edge technology to drive the global green energy revolution. We recently received a $600 million investment from Al Gore’s own sustainable investment fund – a massive vote of confidence from one of the world’s foremost climate action leaders.Working Hours :Work/Study Structure: Block release study in two-week periods at a time, at one of our state-of-the-art facilities at Sheffield, Slough and Hinckley. Working shifts to be confirmed.Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Passionate,Authentic,Resilience,Motivated....Read more...
During our 2-year programme, you’ll work as part of an awesome team to support the installation of low carbon technology, including air source heat pumps, in customers’ homes.
Spend your time interacting with customers to install, service, fault find and repair our amazing tech. You could even find yourself planning, selecting, installing, servicing and maintaining low carbon tech with the supervision and support of experienced team members.
You will also be responsible for:
Carrying out outstanding work with design criteria, manufacturers guidance, regulations and industry recognised standards and procedures in mind at all times
Completing prep work for the installation of low carbon tech
Testing handover procedures for low carbon tech
Removing and disposing of old heating and hot water systems (to make place for our shiny, low carbon ones!)
Completing routine servicing and maintenance within customer homes
Training:
Level 3 Low Carbon Heating Technician, including Functional Skills in maths and English, if required
Block release at an Octopus Energy facility
Training Outcome:
You’ll work towards a level 3 Low Carbon Heating Technician qualification, learning from the most passionate individuals in the industry
Progression to be discussed on completion of apprenticeship
Employer Description:We’re on a mission to make energy greener, fairer, and genuinely better for people. Powering over 6 million homes in Britian and abroad with award-winning customer service and innovative green energy offers, while building a more sustainable energy system for tomorrow.
We’re one of the few UK ‘double unicorns’, building cutting-edge technology to drive the global green energy revolution. We recently received a $600 million investment from Al Gore’s own sustainable investment fund – a massive vote of confidence from one of the world’s foremost climate action leaders.Working Hours :Work / Study Structure: Block release study in two-week periods at a time, at one of our state of the art facilities at Sheffield, Slough and Hinckley. Working shifts to be confirmed.Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Passionate,Authentic,Resilience,Motivated....Read more...
Duties may include:
Answering telephones in a professional manner and distributing messages where required and answering queries where possible
Photocopying
Scanning
Filing & indexing
Basic typing
Processing and distributing post
Taking legal documents to and from the Courts
Providing support to teams within Town Clerk Service as required
Basic financial processes and the understanding of client billing with the support of a graded member of staff
Training:
Advanced Business Administration Level 3
End Point Assessment (EPA)
Functional Skills in maths, English if required
Regular training and development sessions to meet the needs of the employer and the apprentice
Training Outcome:
The successful candidate will be given the opportunity of full-time employment upon completion of the advanced apprenticeship if available
Employer Description:Hull City Council’s Service Support provides administrative support to the Town Clerk’s Service, and in particular the teams within Legal Services. Service Support provides a range of administrative support including arranging meetings, minute taking, transcribing audio files, typing, scanning, electronic and physical filing, archiving, basic financial transactions, monitoring, maintaining databases and data entry. From time to time, Service Support provides support to other teams within the Town Clerk’s Service including the Civic Office, Committee Services, Customer Feedback Team, Electoral Services, Information Governance, I.T., Local Land Charges, Printing Services and Scrutiny Team.Working Hours :Monday- Friday
(Monday- Thursday 9am- 5pm
Friday- 9am- 4.30pm)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Team working,Initiative....Read more...
Our Client based in the West Midlands are currently recruiting for an Operations Manager to join their Voids Housing team as soon as possible.
This is a full time, permanent role offering up to £58,271 per year reporting directly to the Head of Maintenance.
The purpose of the role is to manage the day-to-day activity of Trade Supervisors, Trade Engineers and sub-contractors, ensuring that all business objectives are met within overall time, cost and budget constraints.
Responsibilities:
Ensure a strong proactive level of field management both directly and through the team of Supervisors.
Liaise closely with support functions within Maintenance Operations to ensure the timely, cost-efficient delivery of customer focussed services.
Maintain and build strong internal and external client relationships, working to exceed customer expectations whilst fully meeting contractual requirements and targets.
Operate within an assigned budget and deliver agreed financial and operational targets.
When required, to support the management and delivery of voids, programmed, and project works.
Requirements:
Ideally you will be qualified in a building related subject to HNC, City & Guilds or NVQ or relevant trade background
Proven experience of working within an organisation delivering maintenance and building services (preferably within Social Housing) covering multiple workstreams over a dispersed geographical area.
Experience of managing and inspiring a team to deliver high quality services and meeting operational and financial targets.
Knowledge of health and safety legislation (including CDM) and good practice, and experience of applying this knowledge in a repairs and maintenance setting.
If interested of required further information, please feel free to get in touch on 01772 208967 or via email at james.glover@servicecare.org.uk....Read more...
An exciting opportunity that offers a varied workload the apprentice will develop skills in a number of areas, including:
Safe storage of parts
Handling, storing and receiving stock
Processing payments
Following company procedures
Identifying, sourcing and ordering parts
Monitoring and solving customer problems/enquiries and processing customer’s orders
Training:Customer Service Specialist Level 3 Apprenticeship Standard:
Apprentices will be working and will be trained within the dealership and a Skills Coach will make contact at least every 28 days as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course
An apprentice’s training includes:
Industry recognised Level 3 Customer Service Specalist Standard qualification
Functional Skills in maths and English (if required)
Training Outcome:
A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership. Future prospects are endless
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:The company was founded in 1928 and has a distinguished history as a franchised commercial vehicle dealer.
Ford & Slater was acquired by Peter Strevens in 1991 and the Directors of Ford & Slater comprise Strevens family members and other senior managers. Certain key milestones in recent years include the following:Working Hours :Monday - Friday
9:00am - 5:00pm
(Weekends could be possibility)Skills: None....Read more...
ECOMMERCE ASSISTANT – GRADUATE LEVEL
REMOTE WITH TRAVEL TO BEDFORD
UPTO £25,000 + GREAT BENEFITS + CULTURE
THE OPPORTUNITY:
Get Recruited are recruiting on behalf of a fast growing company who are looking for a self starter, motivated and skilled ecommerce assistant to join their dynamic team. This is a great opportunity for someone from a Ecommerce Executive, Ecommerce Assistant, Ecommerce Graduate background.
THE ROLE:
Assist in creating and optimising product listings across multiple e-commerce platforms (Amazon and Ebay)
Ensure all product descriptions, images, and specifications are accurate, engaging, and aligned.
Support the team in handling inquiries, feedback, and returns to ensure a positive customer experience.
Monitor customer reviews and respond where necessary to maintain strong product ratings.
Assist in tracking key performance indicators (KPIs) such as sales, conversion rates, and customer feedback.
Help prepare reports on product performance and digital marketing efforts, identifying areas for improvement.
Conduct research on competitors, trends, and customer preferences to identify new opportunities for product development and sales growth.
THE PERSON:
Must have some Ecommerce experience.
Experience on ecommerce platforms, Amazon is essential.
Must have a ‘can do’ proactive attitude.
Excellent written and verbal communication skills.
Strong attention to detail and ability to resolve issues effectively and efficiently.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Are you a natural leader with a passion for artisan baking and exceptional customer experiences? We’re looking for an Assistant Bakery Manager in Cirencester to help lead a dynamic team in creating a warm, welcoming environment that leaves customers craving their next visit.
What You'll Do:
Support the Bakery Manager in all day-to-day operations, ensuring smooth and efficient service
Inspire and motivate the team, maintaining high standards in quality, presentation, and customer care
Assist with managing stock, ordering supplies, and maintaining inventory levels
Uphold food safety and health & safety standards
Foster a positive atmosphere where team members are engaged and encouraged to grow
What We’re Looking For:
Proven experience in a supervisory or management role within a food service or retail environment
Strong customer service skills and a passion for creating memorable customer experiences
Excellent communication and organizational abilities
A proactive, hands-on approach and the ability to work well in a fast-paced setting
Knowledge of or enthusiasm for artisan baking and fresh, high-quality products
This is an exciting opportunity to grow your career in a thriving, supportive environment where quality and community are at the heart of everything we do. You'll enjoy competitive pay, benefits, and the chance to be part of a bakery known for its unique atmosphere and delicious offerings.
If you’re ready to bring your management skills and passion for food to a welcoming bakery team in Cirencester, we’d love to hear from you!
Mego Employment LTD acts as an employment agency for permanent staff and an employment business for temporary workers.....Read more...
Car Park Attendant - Westgate Shopping Centre in Oxford - Full Time 12 Hour shifts - £11.44 per hour
Do you enjoy working with the public?
Do you have good customer service skills?
If you answered yes, then this may be the role for you!
Parking Attendants are a crucial part of our teams. You will form part of the parking team operating at the Westgate Shopping Centre in Oxford. You will be ensuring all users of the car park are doing so in a respectful and appropriate manner.
What will you do?
Resolve customers concerns, patrol the car park, deter crime, and implement traffic control measures.
You will be maintaining the agreed standards of site cleanliness, safety, whilst delivering continuous improvement in all these areas
Meet and exceed wherever possible the safety, security and service of the car park, customers, clients, and the property.
Ensure a reliably high level of customer service, to effectively resolve customers problems on site wherever possible
Carry out first line maintenance of payment machines, and other company equipment
Assist with Revenue Transfers and maintain records Revenue movement as laid down within the local revenue protection protocols, in line with APCOA SOPs
What will you bring?
- Excellent customer service skills
- Basic computer skills
- Knowledge of health and safety codes
- A reliable and responsible attitude to work, including the aptitude to be proactive
Does this sound like the ideal role for you? Click "apply" today and one of our team will be in contact soon.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an influencing work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the development opportunities to fulfil their potential while aiming for excellence in their work.....Read more...
Are you a passionate leader with a love for quality baking and excellent customer service? We’re searching for an enthusiastic Assistant Bakery Manager in Bath to support our team in delivering an exceptional bakery experience that keeps customers coming back for more.
Key Responsibilities:
Partner with the Bakery Manager to oversee daily operations, ensuring smooth, efficient service
Lead, motivate, and develop team members to provide top-notch customer service and maintain high product standards
Manage stock, inventory, and ordering processes to ensure fresh and high-quality products are always available
Ensure compliance with food safety and health & safety regulations
Foster a welcoming, vibrant atmosphere that creates memorable experiences for customers
What We’re Looking For:
Experience in a supervisory or management role within the food, retail, or hospitality industry
A strong focus on customer satisfaction and quality control
Excellent communication and organizational skills
A hands-on, proactive approach and the ability to thrive in a fast-paced environment
A genuine interest in artisan baking and premium food offerings
This is an exciting opportunity to be part of a close-knit team where quality, community, and customer delight are key. We offer competitive pay, employee benefits, and the chance to grow your career in a supportive and thriving setting.
If you’re ready to bring your leadership skills and passion for food to a popular bakery team in Bath, we’d love to hear from you!
Mego Employment LTD acts as an employment agency for permanent staff and an employment business for temporary workers.....Read more...
Key Responsibilities:
Manage office documentation and ensure records are up to date
Perform accurate and efficient data entry
Attend to customer calls and provide timely assistance
Process customer orders and manage related documentation
Handle customer feedback and ensure satisfaction
Assist the projects manager and sales team with administrative tasks
Required Skills:
Proficiency in Microsoft Office, especially Excel, is a must
Excellent organizational and multitasking skills
Support the buying process by liaising with suppliers
Process weekly wage payments to employees
Training:You will be required to attend classes at Kidderminster College one day a week to achieve the level 3 Business Administration Apprenticeship Standard qualification.Training Outcome:Full-time employment upon successful completion of the apprentiuceship.Employer Description:ACCESSAFE UK LTD are leading suppliers of machine guarding solutions, including automated warehouse guarding, mesh desks, anti-collapse systems, and security cages. From perimeter guards to machine safety, from robotic cells to rack protection, cobots, palletisers, and every moving part in your facility (human or automated), ACCESSAFE UK LTD provides comprehensive solutions to ensure a secure workplace.
Accessafe is dedicated to bringing Roman order to UK Market. Based in the Midlands, we have a large warehouse with extensive stock, in-house design capabilities, and all stock items are available for next day delivery or customer collection.Working Hours :Monday - Thursday, 9am till 5pm.Skills: Communication skills,Problem solving skills,Team working,Adaptability,Computer Literacy,Flexibility,Proficient in MS Office.....Read more...
An exciting opportunity that offers a varied workload the apprentice will develop skills in a number of areas, including:
Safe storage of parts
Handling, storing and receiving stock
Processing payments
Following company procedures
Identifying, sourcing and ordering parts
Monitoring and solving customer problems/enquiries and processing customer’s orders
Training:Customer Service Specialist Level 3 Apprenticeship Standard:
Apprentices will be working and will be trained within the dealership and a Skills Coach will make contact at least every 28 days as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course
An apprentice’s training includes:
Industry recognised Level 3 Customer Service Specalist Standard qualification
Functional Skills in maths and English (if required)
Training Outcome:
A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership. Future prospects are endless.
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in.
Employer Description:The company was founded in 1928 and has a distinguished history as a franchised commercial vehicle dealer.
Ford & Slater was acquired by Peter Strevens in 1991 and the Directors of Ford & Slater comprise Strevens family members and other senior managers. Certain key milestones in recent years include the following:Working Hours :Monday - Friday, 9:00am - 5:00pm
(Weekends could be possibility).Skills: None....Read more...
An exciting opportunity that offers a varied workload the apprentice will develop skills in a number of areas, including:
Safe storage of parts
Handling, storing and receiving stock
Processing payments
Following company procedures
Identifying, sourcing and ordering parts
Monitoring and solving customer problems/enquiries and processing customer’s orders
Training:Customer Service Specialist Level 3 Apprenticeship Standard:
Apprentices will be working and will be trained within the dealership and a Skills Coach will make contact at least every 28 days as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course
An apprentice’s training includes:
Industry recognised Level 3 Customer Service Specalist Standard qualification
Functional Skills in maths and English (if required)
Training Outcome:
A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership. Future prospects are endless
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:The company was founded in 1928 and has a distinguished history as a franchised commercial vehicle dealer.
Ford & Slater was acquired by Peter Strevens in 1991 and the Directors of Ford & Slater comprise Strevens family members and other senior managers. Certain key milestones in recent years include the following:Working Hours :Monday - Friday
9:00am - 5:00pm
(Weekends could be possibility)Skills: None....Read more...
Fleet Network specialise in Nationwide vehicle delivery solutions and have been serving the industry for over 20 years with expert knowledge and a strong customer-focus.
Duties to include (but not limited to) the following:
Inputting data into the computer system
Liaising with customers and suppliers via telephone and email
Checking and filing invoices
Helping to create and manage social media e.g. LinkedIn
Maintaining and updating the website where necessary
Customer account management
Training:Level 3 Business Administrator advanced apprenticeship standard with SBC Training, Shrewsbury.
The Business Administration apprenticeship is designed to equip participants with the fundamentals required to work in any business environment.
The programme is delivered using a blend of online, anytime learning and expert-led classroom training covering core topics.
Throughout this Apprenticeship, participants will be supported by tutors, who have worked in a business environment. They have gained many years of experience and can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles
Maths and English functional skills if required. Training Outcome:There is the opportunity for a full-time role at Fleet Network Ltd upon successful completion of the apprenticeship.Employer Description:Fleet Network specialise in Nationwide vehicle delivery solutions and have been serving the industry for over 20 years with expert knowledge and a strong customer-focus.Working Hours :Mon - Fri 9am-5pmSkills: Communication skills,Attention to detail,Customer care skills,Logical,Team working....Read more...
You will be part of our team of friendly IT support engineers who will support you as you develop your IT skills. DSL will encourage you to learn by means of on-the-job training, exposure to real life IT issues and by encouraging you to further your skill set by taking advantage of vendor training.
Keeping our customers happy and their systems modern and secure is our goal. It is essential that you have a great telephone manner and are comfortable speaking to people at all levels within a business. You will need to be able to prioritise issues and work to deadlines, sometimes dealing with more than one customer at a time, whilst aiming to exceed the clients’ expectations.
Main Duties:
To support our clients, diagnosing and resolving their IT issues with Microsoft Windows 10 and 11, Microsoft Office 365 applications and other software we support
Provide support over the phone and via TeamViewer to our clients
Occasional visits to client’s sites to maintain or install / deliver equipment
Prepare new computers for clients and upgrade older computers.
Basic administration of Windows Server 2012, 2016, 2019, 2022 including setting up new users and changing passwords
Basic administration of security products such as ESET Antivirus and Heimdal patch management
Ensure IT documentation is kept up to date
Basic Office 365 user administration, setup email accounts
Skills Required:
Working knowledge of Windows Windows 10 including being able to install Windows from scratch
Basic knowledge of Office 356 and Exchange administration
Working knowledge of Microsoft Office 365 applications, Word, Excel, Outlook, PowerPoint
Basic knowledge of firewalls and Internet connections, diagnostics etc.
Able to produce clear documentation (technical and non-technical) for clients and for our records
Excellent communication skills with very good verbal and written English
Other Useful Skills (Not essential):
VMware and V-Sphere for servers
Microsoft Active Directory
Microsoft Azure
Apple Mac
SonicWall firewalls
Wi-Fi systems and general networking
Microsoft Certifications
Training:Apprentices will be required to attend college 1 day per week at Richmond Upon Thames College completing necessary mandatory training and units associated with the apprenticeship.
The apprentice will be required to complete:
Work towards gaining a full Qualification
Employment Rights and Responsibilities
Skills, Knowledge, and Behaviours
Standard and End Point Assessment
Other training will be provided by the employer as required to enable the fulfilment of the job role.Training Outcome:
Could lead to a permeant position upon successful completion of the apprenticeship
Employer Description:Direct Support offer a wide range of IT services to meet the needs of small businesses. From network setup and maintenance to, cloud solutions, cybersecurity, data cabling and audio-visual solutions, Direct Support have the expertise to help keep businesses running smoothly. Direct Support’s mission is to provide reliable and efficient IT services and solutions through our team of experienced IT professionals.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Problem solving skills,Customer care skills,Logical,IT skills,Team working....Read more...
Throughout the following tasks accuracy, confidentiality and a professional approach are essential:
Work closely with the Practice Manager to provide general administrative support as required
Provide cover to our reception area as needed including but not limited to greeting clients and visitors in a professional manner, using appropriate greeting, respond to and process telephone calls, receive, record and relay telephone messages accurately and in a timely manner as required. Respond to client’s specific requests for information on services in a positive and professional manner by transferring the client to the appropriate Administrator
Process all deliveries and collections including but not restricted to Royal Mail, DX and local post on a daily basis
Support the property department with scanning, opening files and any other duties as required
Banking of cheques and cash as required
Copy and audio typing as required
Always remain professional
Adhere to all appropriate office administration procedures as detailed within the Office Operations Manual
Ensure confidentiality and security of all practice and client data - ensure GDPR requirements are always upheld
Support document retrieval as required
Provide break cover to the Receptionist each day
Undertake any relevant and specific training as required in support of the achievement of role and wider office objectives including completion of the L3Business Administration Apprenticeship
Use appropriate IT packages to achieve the above
Complete any other reasonable task, project or action as required in support of the overall aims and objectives of the department and wider organisation
Training:Business Administrator Level 3 Apprenticeship Standard:
This apprenticeship will be delivered over 18-months, resulting in:
Level 3 Diploma in Business Administration
Employee Rights and Responsibilities (ERR)
Personal Learning and Thinking Skills (PLTS)
Training Outcome:
Upon successful completion of the apprenticeship, there will be a full-time position available
Beyond that, progression is dependent upon business need, performance and suitability of the apprentice and interest in an ongoing career within the firm
Employer Description:We are a professional, but friendly, customer focused law firm based in Lich Gates, in the heart of Wolverhampton City Centre. We provide specialist legal help and support on divorce and family matters, residential conveyancing and wills and probate.
We take our responsibilities as a local employer very seriously and appreciate the importance of a fair and supportive work environment whilst enabling our team to have fun at work. In return we seek to recruit and retain individuals with a passion for exceptional client services with everyone playing their part in ensuring our client’s needs are met with professionalism, integrity and sensitivity.
Our local community is also very important to us and we enthusiastically support business development initiatives, local charities and organisations and are actively involved in the Law SocietyWorking Hours :Monday - Friday, 8.45am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Positive attitude,Willingness to learn....Read more...
Customer Service Executive Permanent, full-time positionBased in Hertford SG13Mon-Fri – 8:30am-5:00pm (half hour lunch)Salary: £24,000Our client is an international, innovative, and passionate travel goods business, with their Head Office in Hertford, offices in USA, China and Hong Kong, and their manufacturing and supplier base in China.They are looking for an enthusiastic, helpful Customer Service Executive & Shopify Associate with excellent customer service and IT skills, who is ready to hit the ground running in their team!They are after a highly organised individual with a fantastic attitude to really make a difference to their evolving company. A can-do attitude within their fast-moving environment, and someone trustworthy who is willing to prove themselves and continue to take on more responsibility as time goes on. You will need to be confident in responding to customers via email and social media in a polite and positive manner.The role includes, but is not limited to:
Dealing with customer warranty claims (Global) and seeing through to resolutionDealing with online order returns and refundsMaintaining a positive, empathetic, and professional attitude toward customers at all timesResponding promptly to customer enquiries/complaintsCommunicating with customers, being the main point of contact for multiple social media accounts (Twitter, Facebook, Instagram, Shopify)Keeping records of customer interactions, transactions, comments, and complaintsCommunicating and coordinating with colleagues as necessaryProviding feedback on the efficiency of the customer service processEnsure customer satisfaction and provide professional customer supportUsing inhouse systems and Excel to produce and maintain management reportsEnsure timely responses in line with Service Level Agreements (SLA’s)
The ideal candidate will have:
Previous customer service experience.Previous experience within customer service, web chat and responding to customers via social mediaBe able to use your initiative, be highly organised and have excellent written and verbal communication skillsMaintain professional, presentable, and courteous imageBe customer orientated with a flexible, can-do attitudeBe competent in using MS Office, especially Excel & OutlookBe able to handle lightweight but bulky luggage samplesBe capable of working under pressure to meet targets in a fast-paced environmentDemonstrate a willing and quick capability to learn
*PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, for whom we are working on a confidential basis. Please note - we are working on a job advertising-only basis for the client, rather than the full recruitment process. The client shall contact you directly should your application make their short-list. You also agree to our Privacy Policy: acapella-recruitment.co.uk./privacy-policy.html which can be found on our website.....Read more...
• Dealing with enquires on the phone and by social media• Processing orders • Typing letters and reports and other business documents • Updating computer records • Tracking orders • Printing and photocopying items • Dealing with customers complaints • Taking notes at meetings • Rectifying problems that may occur • Other administrative tasks • Referring complex queries to senior staff• Answering calls, emails and web chat enquires from customers • Advising on products and services • Dealing with customer orders and payments • Updating customers records on computer databases • Postal duties • Dealing with trading partners and suppliers • Dealing with the general publicTraining:
Day release at Middlesbrough College
Level 2 Customer Services Qualification
On the job training
Training Outcome:Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment availableEmployer Description:IT Support and IT Services for Home and BusinessWorking Hours :Monday to Friday - Flexible Working between 8am and 6pmSkills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills....Read more...
Observe senior stylists with hair cutting, colouring, and styling services for clients.
Provide excellent customer service, ensuring a welcoming and professional salon experience.
Learn and develop skills in the latest hair trends, techniques, and products.
Maintain a clean and organised salon, including preparing stations and tools and maintaining a clean working environment this will including general cleaning duties.
Attend in-salon training and to enhance your skills and progress in your apprenticeship.
Shampoo, condition, and treat hair, preparing clients for styling sessions.
Support the salon team with reception duties, greeting clients including booking appointments and handling customer queries.
Training:
Monday training at Oaklands college, Welwyn Garden City
Weekly in salon training to be scheduled upon recruitment
Training Outcome:
Junior stylist
Level 3 Hairdressing
Babering qualifictaion
Employer Description:Small independent salonWorking Hours :Monday college day Four other days to be confirmed upon requirement but will include a Saturday, will include some evenings. Shifts TBC.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Parts Advisor vacancy:
- Up to £36,000 per annum
- Permanent Vacancy
I have a fantastic opportunity for an experienced Parts Advisor to join an expanding team at a workshop in the Sandhurst area.
Skills and experience required as a Parts Advisor:
- Works together with colleagues to support the achievement of increased profit and sales
- Committed to achieving excellent customer relations and ensuring that customers expectations are exceeded
- Can demonstrate experience in a parts department, Dealership or Bodyshop backgrounds considered.
- A good technical understanding of how motor vehicles work and a willingness to keep technical knowledge updated in order to provide the most efficient service possible
- Knowledge of Advance is desirable
Parts Advisor roles and responsibilities:
- Supplying workshop technicians with parts
- Ordering, booking out parts, invoicing, and taking payment
- Checking in parts deliveries
- Assisting with parts stock check
If you want to hear more about the Parts Advisor role, please send us your CV by clicking apply now or by contacting Piam Pishgoo on 01202552915 / piam@holtautomotive.co.uk to discuss further.
Parts Advisor / Parts Consultant £36,000 Sandhurst
Parts Advisor / Parts Consultant / Bodyshop Parts Coordinator....Read more...
FPSG have several exciting permanent opportunities for Server / Systems Support Engineers to become part of a highly regarded Security Cleared 24/7 Support Service team at our Client’s site in Central Scotland. This is your chance to become a key member of the shift Team in providing advanced, out of hours technical expertise, working, amongst other things, with Solaris / AIX Servers round the clock, ensuring full availability through providing the highest level of support possible. We are keen to hear from Engineers with experience in optimising processes for improved efficiency, increasing customer satisfaction, whilst enhancing your own skills and those of the colleagues you will work closely with you’re your shifts will see you and the other Engineers being responsible for working with customers through troubleshooting, monitoring and enhancing solutions, with a focus on customer experience. Strong Team working mentality is crucial, as all members of the Team work together to maintain Service Level Agreements and deliver against customer KPIs. These positions will be based in Central Scotland and the shift pattern can be discussed at application stage to ensure this can balance well for all parties, as the Team provide full coverage on a crucial 24hr per day operation. Applications are open to those who already, or have previously held SC or DV Cleared status, as well as those who meet the criteria to enter into the SC and/or DV Clearance process for the first time. What does the role involve?
Being / becoming SC Cleared or DV Cleared.Delivering unparalleled customer service and being a reliable go-to for the organisation outside of core business hours. Your Team will be covering the emergency support hours, 24 hours per day, 7 days a week.Providing remediation for security vulnerabilities highlighted by the compliance Team, you will also be supporting in DR tests across multiple virtual platforms.
You will organise your day to perform scheduled planned change work outside of core business hours & be involved with the setup, configuration, and support of both Linux & Windows serversThere’s always opportunity to demonstrate your innovative side by sharing your ideas and contributing to the development of new & improved products.There are a plethora of technologies you will love to get involved with, so learning new skills and ways to work with new technology & skilled colleagues is a constant opportunity in the role. Essential Job Functions: • Providing technical support in infrastructure services, responding to issues and assisting in tasks.• Contributing to the implementation of infrastructure projects and assignments.• Monitoring & troubleshooting infrastructure systems, ensuring reliability and performance.• Working with the Team to enhance infrastructure effectiveness & address technical challenges.• Supporting the development of infrastructure documentation, including incident logs and configuration records.• Applying sound technical knowledge to address infrastructure-related challenges.• Following established best practices & standards in infrastructure service delivery.• Utilising technical skills to address infrastructure issues & incidents.
Basic levels of Qualifications:
• Current SC or DV Clearance or commitment to be put through the process to obtain (i.e. Eligible UK on-site, right to work status, with last 5 years in the UK as a minimum)• Minimum level of Bachelor's degree in a relevant field or equivalent combination of education and experience (Any higher levels of education in a relevant area are useful but not essential)• Demonstrate relevant work experience in industry, with time spent performing in a similar role• Proven experience in Infrastructure Technology analysis• Proficiencies in Data analysis and Technical knowledge• A continuous learner that stays abreast with industry knowledge & technology
Next Steps:
If this sounds appealing for your next career step, please send your CV over immediately to arrange for a call with FPSG to discuss your skills, experience & circumstances. We regret to advise that there are no Visa sponsorship opportunities with this role, and remote working is not possible due to the on-site need within the 24/7 obligations. Rewards packages are excellent, and the shift allowance & other earning potential all contributes towards a fantastic opportunity to work with a top, top employer in a welcoming & challenging environment.
We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process....Read more...
About The RoleSalvation Army Homes is on a journey. We want to help transform lives and we are looking for a truly customer focused person to help drive our work around customer insight and engagement. This is not just about meeting the regulatory standards. This is about helping customers influence and shape the services we provide through co-production and innovative discussion & engagement.With homes across England the role requires someone who can travel, inspire/influence colleagues and is committed to collaborative working. Salvation Army Homes has a range of general needs, sheltered and supported accommodation. The variety and diversity is amazing and you will help us design services & solutions using real time data and feedback, for different schemes working alongside customers.Our values underpin everything we do and our future is going to be bright and exciting. This is a great opportunity for someone to help us firmly embed customers at the heart of our organisation.About The CandidateThe successful applicant will instinctively share our values, be committed to transforming lives, have a true dedication to customers and be able to work creatively to deliver real time data and customer feedback that makes a difference to how we do things. You will need to be:A confident and inspirational communicator, not fazed by difficult situationsAble to build trusting, professional relationships and have a high level of resilienceHave a real passion for and good knowledge/experience of working with customersDemonstrable experience of working with and analysing data Benefits of working as a Customer Insight and Engagement Officer:In return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits. This includes,26 days paid annual leave pro rata rising to 31 days, plus public holidaysA high street discount scheme (great savings both online and in-store)Pension with life assuranceHealth assistance programmeTraining opportunities to aide your own personal and professional developmentAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible....Read more...
Customer Service Executive
Location: Manchester (close to Trafford Centre)
Salary: £23,500 basic salary plus commission (£29k OTE)
Hybrid: 2 days WFH
Plus, extensive company benefits.
We are currently recruiting for a Customer Service Executive to join a global business based in Manchester who has an enviable reputation in the market.
Customer Service Executives play a key role in managing the end-to-end sales process. You responsibilities will include processing sales orders, providing exceptional customer service, and handling all inbound inquiries. These inquiries may come through the website, email, or over the phone. You will work closely with customers to understand their needs, offer tailored product recommendations, and support them throughout the ordering process, from initial inquiry to final delivery.
Key Responsibilities:
Customer service executives handle a high volume of customer enquiries and orders. Core responsibilities include:
Processing orders received via the client website
Production of customer quotes and converting these quotes into orders
Processing customer sample requests
Liaising with suppliers in respect of bespoke requests & specific fulfilment requirements
Advising customers in relation to the product range - specifically pricing, lead times, artwork requirements, stock levels and product features
Handling customer claims in the event of product quality problems, print issues or delays
Working collaboratively with internal stakeholders to ensure the smooth running of internal operations including the client journey from order to delivery. Liaising with the Art team and Finance.
Key skills
Experience of working in similar customer service team environments
Positive can-do attitude
Strong attention to detail
Ability to multi-task and manage competing objects and deadline
Excellent written and verbal communication skills and phone manner
Good knowledge and experience with Microsoft Word & Excel
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At We Are Adam, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
We are more than happy to discuss any reasonable adjustments that you may require.
Interested? Please apply now.
We look forward to hearing from you!....Read more...
· Log and resolve client issues.
· Visit clients onsite to carry out range of IT support.
· Provide technical support to clients and enable them to make full use of the services they offer.
· Record and resolve faults wherever possible.
· Undertake minor repairs to computers and accessories as appropriate.
· Install new computer equipment and services, software, hardware and upgrades.
Person specification:
· Our client is looking for a dynamic, enthusiastic and customer focused individual with a passion for IT, to work in a well-established, vibrant company offering opportunities for growth and development.
· A degree of knowledge of desktop operating systems (Windows 7/8/10/11).
· Knowledge of MS Office and Microsoft365.
· Some hardware, software, printing, and networking troubleshooting skills would be an advantage, but not essential.
· Good interpersonal skills and to be able to organise yourself and your time effectively.
· A ‘can-do’ attitude and be willing to work as part of a team.
· A full driving license and your own transport.
· GCSEs in Maths and English at level 4/C or above.
The successful candidate will achieve a Level 3 Information Communication Technician qualification at the end of the apprenticeship, delivered by Starting Off.Training:
Level 3 Information Communication Technician Apprentice
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:Possible full time permanent position upon completion of the apprenticeship.Employer Description:An education-focused IT support provider with an aim to encourage teaching and learning through the confident use of technology. They provide a wide range of IT Support and Services for local schools.
The role is for an Apprentice Onsite Support Technician, based in one of their secondary schools.Working Hours :Monday - Friday between 9:00am-5:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Support to implement learning activities working with individual or small groups of pupils
Support to assist the development of varying skills that support pupils' learning
Support in producing learning resources
Support to assist in pupil supervision
Support in monitoring and recording of pupil progress and developmental needs
Reporting pupil progress to the teacher
Work within the school's policy and procedures
Working to the relevant apprenticeship standard and completing work in a timely manner
Training:Level 3 Teaching Assistant (SEND) qualification, equivalent to A Level, including Functional Skills in maths and English, if required. The apprentices are required to attend face-to-face training once a week at Sirius Academy West.Training Outcome:
Possible further development leading to full-time employment within the Trust
Move on to the Level 5 Specialist Teaching Assistant Apprenticeship which is equivalent to a foundation degree, paving the way for you to obtain your degree and become a teacher
Employer Description:Our Trust includes primary, secondary and an alternative provision school working together to provide the best learning opportunities for the pupils within our network of schools. Each school serves its own community and has its own unique identity. Together we benefit from working in partnership, share good practice and have a joint central service support team. The current vacancy is for Bricknell Primary SchoolWorking Hours :Monday to Friday - between the hours of 8.00am and 4.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Support to implement learning activities working with individual or small groups of pupils
Support to assist the development of varying skills that support pupils' learning
Support in producing learning resources
Support to assist in pupil supervision
Support in monitoring and recording of pupil progress and developmental needs
Reporting pupil progress to the teacher
Work within the school's policy and procedures
Working to the relevant apprenticeship standard and completing work in a timely manner
Training:
Level 3 Teaching Assistant qualification, equivalent to A Level, including Functional Skills in maths and English, if required.
The apprentices are required to attend face-to-face training once a week at Sirius Academy West.
Training Outcome:
Possible further development leading to full-time employment within the Trust.
Move on to the Level 5 Specialist Teaching Assistant Apprenticeship which is equivalent to a foundation degree, paving the way for you to obtain your degree and become a teacher.
Employer Description:Our Trust includes primary, secondary and an alternative provision school working together to provide the best learning opportunities for the pupils within our network of schools. Each school serves its own community and has its own unique identity. Together we benefit from working in partnership, share good practice and have a joint central service support team. The current vacancy is for Paisley Primary SchoolWorking Hours :Monday to Friday, between the hours of 8.00am and 4.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
