To support the Student Services front service Reception and Information Points
Answering and directing inbound customer enquiries, both over the phone, in person and via email
Building and maintaining positive relationships with Students, staff and external stake holders
Helping resolve issues and being the first point of call via telephone
Management of post collection and distribution
Deal with incoming and outgoing mail
Responsible for checking and inputting data information on to reports and systems
Receive and communicate messages to all areas of the business
Clerical support to all areas of the business
To produce information and reports for internal and external use
Responsible for the accurate maintenance of records
General admin and maintaining tidiness of the student facing areas
To assist the Student Funding team in any other duties relevant to the post and business needs
Any other duties as requested by the placement supervisor, which will assist the trainee complete the Customer Service Practitioner Level 2 Apprenticeship
Training:
Delivery to be completed on-site and 6 hours per week off the job training either at Barnsley College or your place of work
Complete an Intermediate Technical Certificate as a Customer Service Practitioner Level 2
Functional Skills in maths and English, if required
Training Outcome:
Possible progression opportunities
Employer Description:We are a further education college. With a wide range of over 300 courses covering subjects from Animal Care, Business and Catering, to Forensics, Motorsport and Performing Arts, our campuses offer purpose-built accommodation for each subject to ensure that our students are learning in industry-standard facilities that reflect the environment you will work in after finishing your studies. Many of our College facilities are working and operating as commercial businesses alongside everyday teaching. This means you will get the opportunity to not only learn in the right environment for your studies but gain real life work experience in your chosen career, giving you a better chance over other candidates when you come to apply for employment. Working Hours :37 hours per week. Monday- Thursday, 8.30am- 5.00pm and Friday, 8.30am- 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Good telephone skills,Professional,Flexible....Read more...
Key responsibilities
Processing orders from the clients to the factories and hauliers
Coordinate logistics activities from supplier dispatch to final customer delivery
Liaise with suppliers to confirm order readiness, pickup schedules and documentation
Plan, schedule, and monitor transportation of goods to ensure customer transit times are met
Track shipments and provide real-time delivery updates to internal teams and customers
Ensure all files are fully costed, completed, and invoiced in a timely manner
Prepare and verify shipping documents, invoices and delivery notes
Liaise with transport providers to ensure collection and delivery requirements are met
Ensure timely delivery while minimising costs and delays
Resolve logistics issues including shortages, damages, or delivery disruptions
Maintain accurate records of shipment, inventory movements, and delivery confirmations
Build and maintain strong working relationships with customers and suppliers
Identify potential issues and escalate risks that may impact service levels or deadlines
Support the team with ad-hoc administrative and operational tasks as required
Training:In-house training plus the candidate will follow a Level 2 Apprenticeship programme and study towards a Customer Service Practitioner.
This training will be structured and delivered by Cheshire College- South & West. If the candidate does not hold GCSE grades A*-D (9-3) or equivalent, they will be required to complete a Level 2 Functional Skill in the relevant subject.Training Outcome:
Permanent employment potential upon successful completion of the apprenticeship
Employer Description:An established logistics and transport department is seeking a trainee logistics co-ordinator to join its onsite team, which is part of the UK’s leading supplier of high-quality ceramic and porcelain tiles for the architectural and design industry. Who work closely with architects, contractors, and end users to support projects from the initial design phase through to delivery and post completion.
This role is ideal for someone who enjoys working in a fast-paced environment, processing orders and co-ordinating daily transport activities to ensure timely and compliant movement of goods.
Reporting to the local management team throughout the day, you will play a key role in processing orders along with documentation and liaising with factories, transport partners and customers.Working Hours :Monday- Wednesday 9am- 5pm.
Thursday- 8:30am- 5pm.
Friday- 8:30am- 3pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Reliable,Friendly....Read more...
Principal Duties:
Log all fraud referrals received by the Counter Fraud Team
Review and pass any relevant fraud referrals to the Fraud and Error Service, Department for Work and Pensions and any other relevant enforcement team
Provide help and support with the National Fraud Initiative (NFI)
Conduct daily checks on the Discretionary Crisis Fund (DCF) applications
Help check information held on Rochdale Borough Council systems, in respect of the recovery of Fraud Financial Penalties issued
Help coordinate and support proactive work the Counter Fraud Team may undertake
Deal with customer telephone and e-mail enquiries in a courteous and professional manner, including fraud referrals from internal and external sources
Investigate lower-level fraud where appropriate.
Deal with data protection requests from other enforcement bodies
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Progression offered to the right candidate.Employer Description:Rochdale Council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.Working Hours :37 flexible working hours in accordance with the needs of the service, to include evening and weekends. Days and shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Number skills,Team working,Pioneering and Open Approach,Proud,Passionate....Read more...
Key Responsibilities:
Assist with dispensing prescriptions under the supervision of the pharmacist
Receive and process prescriptions from patients and healthcare providers
Provide excellent customer service and respond to general enquiries
Support the management of pharmacy stock, including ordering, checking deliveries, and rotating stock
Maintain a clean, organised, and safe working environment
Follow pharmacy procedures, health and safety, and confidentiality guidelines
Work towards completing the Level 2 Pharmacy Services Assistant apprenticeship qualification
Training:
Pharmacy Services Assistant Level 2 Apprenticeship Standard
Training Outcome:
After completing the Level 2 Pharmacy Services Assistant apprenticeship, individuals can progress to a Level 3 pharmacy qualification, gaining more responsibility in dispensing and patient support
With further training and registration with the General Pharmaceutical Council, they may become a pharmacy technician and pursue advanced roles within community pharmacies or the NHS
Employer Description:Walkers Pharmacy is a busy, independent community pharmacy located in Great Barr, Birmingham. The pharmacy provides a range of NHS and private services, including dispensing prescriptions, supplying over-the-counter medicines, and offering professional healthcare advice. Walkers Pharmacy is committed to delivering high-quality patient care and supporting the health and wellbeing of the local community.Working Hours :Open Monday - Friday, 9.00am - 6.30pm. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Initiative,Non judgemental,Patience....Read more...
Sales Engineer required to sell electrical installation systems offering tailored, innovative solutions providing technical expertise, and a proactive, results-driven approach.
You will take ownership of fostering customer relationships, driving sales strategy, and delivering tailored solutions. Developing and maintaining strong relationships with clients in both the residential and commercial sectors, identifying new business opportunities, and providing technical support to help customers select the best solutions for their needs.
Experience
Degree in Electrical Engineering or related field.
Sales Experience, a proven track record in sales within the electrical industry, with a track record of meeting or exceed sales targets.
Electrical installation systems and product knowledge.
Responsibilities
Client Relationship Management
Business Development
Provide technical guidance and support to clients, helping them choose the best solutions from our range of electrical installation products.....Read more...
You will play an important part in analysing information, producing reports and ensuring data is accurate, accessible and meaningful across the organisation.
In this role, you will work with tools such as Power BI, SQL and our internal systems to prepare, clean and analyse data. You will help identify trends, support strategic planning and ensure all reporting is delivered to a high standard. You will also collaborate with colleagues across the College to understand their data needs and provide clear, insightful information that supports their work. The post also includes supporting the maintenance of MIS systems and ensuring compliance with GDPR and data protection requirements.
We are looking for someone who delivers excellent customer service, has strong organisational skills and works accurately to deadlines. You should be proactive, eager to learn and able to demonstrate good analytical and problem-solving abilities. Strong IT skills and an interest in data, reporting and continuous improvement are essential.
Depending on the successful candidate’s qualifications, we would expect them to undertake the Level 4 Data Analyst Apprenticeship Standard as part of the role.
To attend a course of study and undertake required assignments, projects and tests within the required timescales.
To make appropriate and effective use of information technology such as Power-Bi and College systems, ensuring all information is accurate and up to date.
To ensure that all tasks are completed to agreed timescales, standards of accuracy and presentation. This may include the cleaning and engineering of raw data and communication of information via Power-Bi dashboards.
Liaise with the client and colleagues from other areas of the organisation to establish reporting needs and deliver insightful and accurate information.
To develop a thorough knowledge of good Data Management working practices, quality customer care, IT systems, Databases and technical skills required to provide valuable data insights and communicate Departmental performance.
Analyse trends and patterns in data to support strategic decision-making.
Ensure compliance with GDPR and data protection legislation.
To assist with maintaining current MIS systems.
Use SQL/SSRS and other relevant software to write and develop dynamic reports from a range of MIS databases.
Where appropriate, undertake the Data Analyst L4 Apprenticeship Standard.Training Outcome:To be discussed on completion.Employer Description:Calderdale College was established in 1896. Calderdale College is at the forefront of post-16 education, apprenticeships and higher education in the region, inspiring students to achieve more and aim higher. With exceptional, modern facilities, strong employer partnerships and personalised student support, the College creates environments where talent is nurtured and ambition thrives.Working Hours :Monday-Friday. Shifts to be confirmed.Skills: IT skills,Attention to detail,Customer care skills,Problem solving skills....Read more...
Responsibilities will vary but will include:
Supporting a busy reception/administration team in dealing with patients both face to face and over the phone
Booking patients in for routine appointments and handling general enquiries both direct to patients and over the phone as necessary
Liaising with GPs and other NHS partners
Administration tasks to include:
Scanning of documents
Photocopying notes and reports
Filing patients notes and marrying together new patient notes
General administration tasks as necessary
Other duties will involve computer-based tasks
Accurate record keeping is vital within the surgery so a good attention for detail ensuring all paperwork is completed to a high standard will be expected as will and understanding of tact and respect for all patients who visit the surgery.Training:
Full Customer Service Level 2 - Standard
On the job training to support role development
Employer will allocate dedicated training time for off the job training as required for the qualification
Off the job support for qualification requirements - learner will need to attend college for one full day per month and this will be supported by regular remote training and site visits
Functional Skills Support (maths, English) - if required
Training Outcome:Possibility of future employment/progression opportunities upon successful completion of level 2 qualification.Employer Description:St Neots Surgery are a well established and very busy medical practice based within the city area and the practice aim is to provide a high standard of medical care in a friendly, professional manner at all times. The practice regularly supports new apprenticeships and are keen to develop and progress candidates as far as possible.Working Hours :Monday 08.25 - 12.55 and 13.25 - 16.55
Tuesday 08.25 - 12.25
Wednesday 08.25 - 12.25
Thursday 08.25 - 12.55 and 13.25 - 16.55
Friday 08.25 - 12.55 and 14.00 - 18.30Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Analytical skills,Team working,Patience....Read more...
Maintaining relationships with both prospects, customers, and partners via telephone
Assist in our social media and marketing apps to help increase company presence
Responsibility to support our accounts team. Processing purchase orders, invoices to be sent to our clients
Keep our CRM up to date with client information
Customer service research to understand levels of satisfaction and perceptions of the company, its products and services
Manage communications via post, e-mail, and telephone
To support sales team with arranging calendar meetings, company introductions and equipment preparation
Help support reporting with our team
Assisting management with their tasks, provide note taking etc.
Training:
Business Administration Level 3 Apprenticeship Standard
Apprenticeship standard- Business administrator
Expected Duration: 18 months
Delivery: Training will be delivered online, alongside a full-time placement at the office
Training Outcome:
This is a great start to your career if you are looking to get into the sector
Employer Description:At Dynamic, we believe in forming successful, long-term partnerships with our clients. Our ethos of a professional, client-focused approach with a high quality of service is the key to a successful relationship.
Keeping pace with the ever-evolving world of technology can put a strain on the resource of any organization. Dynamic work in collaboration with you to align the benefits of the latest technology in the marketplace with your organisation’s objectives.
Technology in the workplace requires continuous improvement from a responsive partner. Dynamic are firm believers in keeping it simple and giving our customers the flexibility to meet the demands of their business.Working Hours :Monday to Friday
9:30am till 4:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
Vehicle Technician Norwich
Salary: OTE £42,000 (depending on experience)
Hours: Mon-Fri 8:30am5:30pm, 1 in 3 Saturdays 8:30am1:00pm
We are looking for a fully qualified Vehicle Technician (NVQ Level 3 or equivalent) to join our friendly, professional team in Norwich.
Key Responsibilities:
- Servicing, maintenance, and repairs of customer vehicles
- Fault diagnostics and problem-solving
- Ensuring work is completed efficiently and to high standards
- Providing excellent customer service
Requirements:
- NVQ Level 3 or equivalent in Vehicle Maintenance & Repair
- Dealership or independent workshop experience preferred
- Strong diagnostic and technical skills
- Positive, team-focused attitude
Benefits:
- 31 days annual leave (including bank holidays)
- Pension scheme & life assurance
- Free RAC breakdown cover
- Employee discounts on vehicles, parts, and services
- Health and wellbeing support
- Cycle-to-work scheme
- Recruitment referral incentives
- Free refreshments and more
Join a supportive team where your skills are valued and your career can grow. Apply today! Or contact Rachael on 07885881841 / rachael.mortimer@holtautomotive.co.uk ....Read more...
Job Title: Driver & Surveyor,(Full-Time) Location: Hampshire & Surrounding AreasSalary ote: £35,000 – £40,000 per year Job Type:Permanent, Full-TimeFull Job Description:We are currently recruiting full-time Drivers & Surveyors to cover Hampshire and surrounding areas. This role involves attending pre-booked customer appointments to support our growing demand.Key Responsibilities: * Attend scheduled (pre-confirmed) customer appointments * Take measurements and carry out basic site surveys * Present product samples to customers * Accurately record and report informationImportant: * No cold calling or canvassing – all appointments are pre-arrangedRequirements: * Full UK driving licence * Good communication skills * Reliable and professional attitude What We Offer: * Full paid training (no experience required)* Weekly pay * Immediate starts available * Clear progression opportunities *Competitive earnings (£35,000 – £40,000 per year)Working Hours: Monday to Friday, 10:00am – 6:00pm....Read more...
This is an exciting opportunity to develop useful eye clinic-related technical skills and knowledge, as well as more general administrative and customer service skills.
This role will support the consultant-led ophthalmology service in a variety of clinical and non-clinical duties, and it will be key to forming good working relationships with all members of the team.
The team work together to support the smooth running of the Eye Clinic to provide an excellent service to patients, aiming for customer queries to be resolved at the first point of contact, maximising appointment bookings, and supporting clinicians with an effective administrative service.
The post holder is expected to comply with employment policies and procedures, with due regard to clinical and information governance policies and procedures, and any other policies and procedures necessary for the safe and effective discharge of the duties contained within this document.
The job description is subject to a flexibility clause and may change according to business requirements.
MAIN DUTIES AND RESPONSIBILITIES
Eye Technician:
Following training and sign-off, to perform a variety of routine tests using ophthalmic instruments that provide diagnostic information, including, but not limited to, visual fields and OCT scanning, and Reichert tonometry
Assist clinicians during diagnostic and minor surgical procedures, including instrumentation, sterile preparations and documentation.
Administer topical medications or diagnostic drugs as required by for testing or treatment
Prepare and position the patient for diagnostic tests and procedures. This may require moving or manoeuvring patients to do so.
Maintain patient confidentiality at all times
Maintain professional appearance and personal conduct at all times
To attend mandatory training such as health and safety, fire, or resuscitation.
To attend any practice meetings as necessary
Administrator:
Referral processing and patient registration
Clinic bookings
Handling telephone queries
Administrative tasks such as scanning, letter typing, etc.
Please note if the Eye Clinic has capacity on some days, this role will be required to support the GP reception team duties.
PERSON SPECIFICATION
Computer literate in Excel, Word and Outlook
Professional verbal and written communication skills are essential
Good Listening and relationship-building skills
Attention to detail and accuracy
Act and communicate with empathy and customer focus
Confident, positive and enthusiastic approach each time you interact with a customer/colleague
Able to demonstrate flexibility and adaptability in a changing environment
Able to receive and act appropriately on developmental feedback
Training:
1 College day per month
All work uploaded to online portal
Assessor to visit workplace every 6 weeks
Training Outcome:
Opportunity to develop expertise and grow in your role within the NHS sector
Support towards the completion of NVQ Level 3 where applicable
Opportunities to progress into a permanent Administrative Eye Technician role within the GP practice
Employer Description:The Robin Lane Eye Clinic operates from Robin Lane Health & Wellbeing Centre, a well‑established GP practice serving the local community. The practice is committed to delivering high‑quality, patient‑centred care in a respectful, inclusive and supportive environment.
The Eye Clinic is a community NHS ophthalmology service and has been running successfully for over ten years, providing more than 5,000 patient appointments each year. The clinic receives referrals from GPs, optometrists, and hospital services and works closely with St James’s University Hospital Eye Department, with several clinicians working across both settings.
In addition to patient care, the clinic also supports the training of University of Leeds medical students, reflecting its strong links with education and professional development.
The Eye Clinic team is proud of its reputation for delivering efficient, courteous, and compassionate care within a friendly and supportive working environment. Staff work as part of a multidisciplinary team to ensure patients receive safe, timely, and high‑quality ophthalmology services, while supporting apprentices to build skills, confidence, and a career in healthcare sector.
For further information about the Eye Clinic check the NHS website below.Working Hours :Monday - Friday, 9.00am - 5.00pm, 8.00am - 4.00pm or 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Good spelling and Grammar,Excel,Word and Outlook....Read more...
Dealing with routine enquiries from our Residents, predominantly regarding maintenance and repairs. Making it easy for residents to access the right services at the right time, ensuring a positive service outcome and timely resolution.
Handling routine enquiries from leaseholders, particularly around maintenance, and working closely with Neighbourhood Management and other colleagues to address issues efficiently and cost‑effectively.
Ensuring residents have access to the right services, correct service outcome and that resident queries/complaints are resolved, wherever possible, first time.
Training:You will complete a Level 3 Customer Service Specialist apprenticeship alongside your role to achieve qualifications through a combination of work-based learning and day release study.Training Outcome:Customer Service Specialist roles.Employer Description:The Peabody Group is responsible for 66,000 homes in London and the South East. We have 17,500 care and support customers. Our mission is to help people make the most of their lives.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
An opportunity has arisen for a Service Advisor to join a well-established car dealership offering new and used cars, servicing, Motability, and fleet solutions.
As a Service Advisor, you will be delivering high-quality aftersales experience through customer-facing service coordination and support.
This full-time permanent role offers a salary range of £27,500 - £33,000 and benefits.
You will be responsible for
* Acting as the first point of contact for customers both face to face and over the telephone
* Managing service bookings and keeping customers updated throughout the process
* Liaising with workshop and internal departments to ensure smooth workflow
* Supporting service-related administration and record keeping
* Advising customers on additional services such as maintenance plans and vehicle health checks
* Ensuring a consistently high standard of customer satisfaction and care
* Handling queries professionally and efficiently
What we are looking for
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
* Ideally have 1 year of experience working in a franchised car dealership
* Strong customer service focus with a professional and friendly approach
* Confident communication skills, both verbal and written
* Good IT literacy and ability to use dealership systems
* Ability to multitask and manage a busy workload effectively
* Full UK driving licence
What's on offer
* Competitive salary
* Performance-related bonus opportunities
* Company pension scheme
* Company Car
* Generous annual leave entitlement
* Bereavement leave
* Manufacturer and internal training and development support
* Employee wellbeing and recognition initiatives
* Staff discounts and benefits platform
* Career development opportunities within a growing organisation
This is a great opportunity for an experienced Service Advisor looking to join a respected automotive business with strong values and genuine career progression.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Learn how to complete the root cause and problem-solving to improve process
Work with the team to investigate existing repeating issues and undertake continuous improvement projects
To learn how to support manufacturing areas with problem-solving to ensure customer orders remain mobile, and the areas meet the daily performance targets for output, reduced scrap and rework
Define robust standards and processes for assessment of measurement systems and manufacturing asset capability
Practical application of MSA and asset capability for engineering planning in-line with Zero defect and APQP requirements
Understand how to investigate and make engineering additions to the process as necessary to ensure customer compliance and throughput of orders within manufacturing
Support manufacturing areas with problem-solving to ensure customer orders remain mobile, and the areas meet the daily performance targets for output, reduced scrap and rework
Working with planning & control engineers, ensure manufacturing readiness for new or existing orders/products with respect to engineering control, training, tools, equipment, drawings, gauging and procedures
Training:
Attendance to Loughborough College one day per week, term time only
Diarised visits from a dedicated Trainer/Assessor
On-the-job training
Off-the-job training
Training Outcome:
SPS Technologies has various engineering positions that could be attained after successful completion of the apprenticeship, including, Manufacturing Engineers , Manufacture & Control Engineers & Continuous Improvement Engineers
Employer Description:SPS Technologies has been established since 1936, its product offering, and investment strategy is focused on technically sophisticated components and materials that are necessary and vital to key end-user markets such as aerospace, transportation, power generation, racing, farm and construction equipment and general industrial. Quality control programs of all SPS businesses reflect the demanding requirements of SPS' aerospace heritage. All product lines benefit from the culture of quality that has a long history at SPS. Because of this culture and our strong product design capability, many of SPS' products are manufactured for safety-critical applications.Working Hours :Monday- Thursday, 8.00am- 4:30pm. Friday, 8.00am- 1.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
Handle incoming and outgoing communications – including emails, calls, and post – ensuring timely and appropriate responses
Maintain up-to-date records and filing systems
Arrange, sell and administer general insurance policies over the telephone and face to face in the office
Support the insurance agents and account executives in the office by preparing customer files, issuing letters and reports to policyholders, liaising with regional underwriters
Proactive management of overdue accounts
Communicate with clients to provide updates and request any outstanding documentation
Demonstrate a professional and polite telephone manner at all times
Confident use of Microsoft Office, including Outlook, Word, Excel, and PowerPoint
Strong written and verbal communication skills
Well-organised, with the ability to prioritise tasks and manage a varied workload effectively
Comfortable dealing with colleagues and clients in a professional and confident manner
Ensure all data is processed and stored in line with relevant legislation, with full regard for security and confidentiality
Accurately input and update internal data systems as required
Process documentation quickly and accurately to support team operations
Receive and manage client files, uploading key information to online portals (full training will be provided)
Full comprehensive in house training on insurance policies provided
Training:Customer Service Practitioner L2 Standard
This qualification requires college attendance once per month.Training Outcome:We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship.Employer Description:Woodcock, Abbott & Jones are appointed representatives of NFU Mutual based in Bury.
Providing all types of general insurance, financial services and risk management services to business and individuals in the UK. Our mission is to deliver high quality insurance products with high levels of service.Working Hours :Monday to Friday 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Work with teachers to support teaching and learning, providing general and specific assistance to learners and staff under the direction, guidance and direct supervision of the classroom teacher
Support the classroom teacher to facilitate the active participation of learners in the academic and social activities of the academy
Contribute to raising standards of achievement for all learners
Work with individuals or small groups of learners in the classroom under the direct supervision of teaching staff
Support learners to understand instructions
Support independent learning and inclusion of all learners
Support the teacher in behaviour management and keeping learners on task
Training Outcome:
Most apprentices go on to work as teaching asssistants, with the potential with further development to become Higher Level Teaching Assistants or Cover Supervisors
Employer Description:We are a values-led multi-academy trust, with a family of 21 schools based across Cambridgeshire, Suffolk and Norfolk. Apprenticeships are an integral part of how we grow people and build careers within our trust. Working Hours :Monday to Friday, 6.5 hours per day 8.30am - 3.30pm, term time only.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Number skills,Team working,Patience....Read more...
• Provide support to a range of programmes across the Public Health and Communities Hub under close direction and supervision. • Support the commissioning of services by reviewing guidance around current practice, contributing to the development of service specifications, working alongside service providers, and supporting the monitoring and evaluation of existing services. • Support the collection, organisation and storage of data and information from a variety of sources. • Support the delivery of communication plans with stakeholders and partners. • Collate advice, evidence, and research relevant to the work of the Public Health and Communities Hub, compiling information to support decision-making and ensure best use of resources. • Support public engagement processes, including reporting of client satisfaction feedback to inform commissioning decisions. • Support contract administration and re-commissioning, including supporting communication with service providers and other stakeholders. • Organising programme meetings, taking meeting notes and assisting with follow up actions. • Support timely receipt of invoices and preparation of payments.Training Outcome:Public Health Practitioner.Employer Description:Gloucestershire County Council is a county council which administers the most strategic local government services in the non-metropolitan county of Gloucestershire, in the South West of England.Working Hours :combination of home working and office working at Shire Hall, Gloucester (Westgate St, GL1 2TG) core working hours of Monday to Friday 09:30-16:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
Throughout the following tasks accuracy, confidentiality and a professional approach are essential:
Work closely within the Property Team to provide general administrative support as required
Provide cover to our reception area as needed including but not limited to greeting clients and visitors in a professional manner, using appropriate greetings, respond to and process telephone calls, receive, record and relay telephone messages accurately and in a timely manner as required. Respond to client’s specific requests for information on services in a positive and professional manner by transferring the client to the appropriate administrator
Support the property department with scanning, opening files and any other duties as required
Banking of cheques and cash as required
Always remain professional
Adhere to all appropriate office administration procedures as detailed within the Office Operations Manual
Ensure confidentiality and security of all practice and client data - ensure GDPR requirements are always upheld
Support document retrieval as required
Provide break cover to the receptionist each day
Undertake any relevant and specific training as required in support of the achievement of the role and wider office objectives including completion of the L3Business Administration Apprenticeship
Use appropriate IT packages to achieve the above
Work in accordance with all internal policies and procedures
Adhere to all health and safety policies and procedures and use all equiptment in a safe and appropriate manner
Complete any other reasonable task, project or action as required in support of the overall aims and objectives of the department and wider organisation
Training:
This is a Business Administration Level 3 apprenticeship which is delivered over an 18-month period
You will be required to attend an initial induction period and training workshops at the training site, In-Comm Training Services in Aldridge or Telford, followed by monthly assessor visits to you in your company
Training Outcome:
Upon successful completion of the apprenticeship, there may be a full-time position available
Beyond that, progression is dependent upon business needs, performance and suitability of the apprentice and interest in an ongoing career within the firm
Employer Description:We are a professional, but friendly, customer focused law firm based in Lich Gates, in the heart of Wolverhampton City Centre. We provide specialist legal help and support on divorce and family matters, residential conveyancing and wills and probate.
We take our responsibilities as a local employer very seriously and appreciate the importance of a fair and supportive work environment whilst enabling our team to have fun at work. In return we seek to recruit and retain individuals with a passion for exceptional client services with everyone playing their part in ensuring our client’s needs are met with professionalism, integrity and sensitivity.
Our local community is also very important to us and we enthusiastically support business development initiatives, local charities and organisations and are actively involved in the Law SocietyWorking Hours :Monday- Friday, 8.45am- 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Positive attitude,Willingness to learn....Read more...
Sales & Customer Service Advisor£26,000 pa basic salaryOffice based (B76 area)An exciting opportunity for a Sales & Customer Service Executive to provide excellent customer service and sales support.About usCentre Tank Services is an established market leading fuel handling equipment supplier. We are currently seeking a highly motivated and results-driven Sales & Customer Service Advisor to join our dynamic sales team for an Established Oil and Fuel Equipment Distribution Company who are leaders in their market.The successful candidate will be responsible for managing customer relationships, providing quotations, identifying sales opportunities, and following up on leads. This position requires a professional individual with excellent communication skills and a commitment to achieving sales targets.Duties & responsibilities
Managing customer relationships and enquiries.Providing accurate quotations for core brands.Delivering excellent customer service.Identifying key opportunities for growth.Following up on leads and quotes within agreed SLA.Utilising CRM systems and databases to record all opportunities.Achieving KPIs set by the company.
Skills & experience
Proven experience in a sales or customer service role.B2B sales experience would be advantageous.Excellent written and verbal communication skills.Strong attention to detail and a high level of accuracy.Proficiency in CRM systems and Microsoft Office applications.Ability to manage multiple tasks effectively and meet deadlines.A professional, customer-focused approach with a commitment to service excellence.
What’s on offer
£26,000 pa basic salaryCompany bonus schemeCompany pension schemeHealth cash planLife insuranceLong service annual leave schemeOn site car parkingExtensive training and developmentSupportive, collaborative team culture
If you have a positive attitude, strong customer focus, and a desire to make a difference in a growing business, this could be your perfect fit. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Service Advisor Automotive Aftersales
Salary: £29,741 + Bonus (OTE £37,000+)
We are currently recruiting for an experienced and customer-focused Service Advisor to join a busy and professional automotive aftersales team.
This is an excellent opportunity for someone with strong customer service skills who enjoys working in a fast-paced environment and takes pride in delivering a high standard of customer care.
The Role As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring all service and repair work is managed efficiently and professionally.
Key Responsibilities
- Deliver outstanding customer service at all times, both face-to-face and over the phone
- Manage bookings for vehicle servicing, maintenance, and repairs
- Liaise with technicians to ensure work is completed on time and to a high standard
- Clearly explain vehicle faults, repairs, and costs to customers
- Prepare and manage job cards, invoices, and service documentation
- Maintain accurate customer and vehicle records
- Upsell relevant aftersales products and services where appropriate
- Ensure all administrative tasks are completed accurately and efficiently
Requirements
- Previous experience as a Service Advisor or within automotive customer service
- Excellent communication and interpersonal skills
- Strong organisational skills with the ability to multitask
- Confident using computer systems and dealership software
- Ability to work well under pressure in a busy environment
- High attention to detail
- Full UK driving licence (essential)
Working Hours
- Monday to Friday: 8:00am 6:00pm
- 1 hour lunch break
- 1 in 3 Saturdays: 8:00am 2:00pm (paid at enhanced rate)
Salary & Benefits
- Basic salary of £29,741
- Bonus scheme with £7,500 achievable OTE for a well-organised and driven individual
- 22 days annual leave plus bank holidays (increasing with service)
- Company pension scheme
- Employee discount schemes (including vehicle purchase and cycle to work)
- Health and wellbeing support services
- Free eye tests and seasonal flu vouchers
- Employee perks and event opportunities
Additional Information
- Applicants must have the right to work in the UK
- Driving licence checks will be carried out as part of the recruitment process
- Unfortunately, visa sponsorship is not available for this role
If youre a motivated Service Advisor looking to join a supportive and professional team with strong earning potential, apply today.....Read more...
Looking to join a friendly, customer-focused team where you can make a real difference every day? This is a great opportunity to play a key role in supporting tenants and customers, providing first-class service and helping things run smoothly behind the scenes.In this Customer Service Advisor role, you will be:
Acting as a first point of contact for tenants, applicants and members of the public via phone and face-to-face Handling a range of enquiries including repairs, housing applications, complaints and general requests Providing clear advice, support and signposting to the right teams or services where needed Raising and managing repair requests, ensuring accurate diagnosis and appointment scheduling in line with policy Supporting general office and administrative tasks including mail handling, data entry, filing and system updates Assisting with customer satisfaction calls and helping to improve service delivery Providing occasional reception cover, ensuring a welcoming and professional first impression
To be successful, you will need:
Previous experience in a customer-facing or office-based role Strong communication and customer service skills Good attention to detail and accurate data entry skills Confident IT skills (Microsoft Word, Excel and Outlook) Strong organisation and ability to prioritise workload Fluent Welsh and English (essential)
This is a permanent part-time position working 30 hours per week over 4 days, based in Abergele. Salary is £26,548 rising to £28,398, plus 25 days holiday (rising to 32 with service) plus bank holidays.If you enjoy working with people, solving problems and being part of a supportive team, we’d love to hear from you.....Read more...
Are you a Food Science Graduate seeking a starter within Food Manufacturing ?......If yes the below role may be for you Junior QA Assistant / Quality AssistantFull Time | Permanent | Day-Based (37.5 hrs)Ditcheat, Somerset (near Shepton Mallet & Wincanton)£27,000 - 33,000 DOE + Excellent Benefits | 30 Days Holiday (incl. BHs)We have an exciting opportunity for a Junior QA Assistant / Quality Assistant to join the Technical Department of a growing, award-winning, family-owned food manufacturer.Reporting to the Technical Manager, you will support all aspects of the Technical function, playing an active role in developing food technology expertise while strengthening food safety and quality standards across the business. This is an excellent opportunity to grow within a progressive food manufacturing environment.Key ResponsibilitiesMonitor production processes to ensure compliance with legal, industry, and customer standardsReview and maintain daily quality recordsConduct internal and hygiene audits and follow up on corrective actionsAssist with customer complaints, micro investigations, and non-conformancesSupport product development and continuous improvement initiativesAbout YouIntermediate Food Safety in Manufacturing (desirable)Internal Audit training (desirable)Experience within cheese, dairy, or food manufacturing preferredStrong communication, organisation, and IT skillsKeen to develop within a technical/quality roleIdeal candidates may have previously been a: Food Graduate, Technical Assistant, QA / QC Assistant or Quality Assistant and the role is commutable from Shepton mallet, Yeovil, Wells, Wincanton, Bruton, Evercreech, Radstock, Frome, Paulton, TrowbridgeIf you are looking to build your career in food quality within a supportive and developing business, we would love to hear from you.....Read more...
A Service Technician is sought to join an innovative engineering team in Dover, Kent, contributing to the maintenance, repair, and validation of high-voltage test equipment and cable test van systems.
The Service Technician, Dover, Kent, will be expected to develop your understanding in the field, learning from peers and senior engineers in technical areas and industry best practices. This may include high-voltage systems, servicing processes, safety standards, and customer site operations.
Responsibilities include:
Work with service, engineering, and customer support teams to define service requirements and maintenance specifications.
Carry out servicing, inspections, and repairs on high-voltage instruments and cable test vans using appropriate tools and diagnostic equipment.
Develop and execute service procedures for maintenance, inspections, and repairs.
Debug and validate electrical systems using test equipment such as multimeters and diagnostic tools.
Collaborate with internal teams and customers for seamless service delivery.
Maintain comprehensive technical and service documentation, including reports and risk assessments.
Support customers and internal teams with technical queries and on-site service activities.
Key skills & experience:
Qualification in Electrical Engineering or equivalent industry experience.
Proficiency with diagnostic tools, service equipment, and reporting systems.
Practical experience with electrical systems, fault finding, and high-voltage equipment.
Strong problem-solving and analytical skills.
Effective communication and teamwork abilities.
How to apply:
Apply now for the Service Technician role in Dover, Kent. Send your CV to adighton@redlinegroup.Com or call Adam on 01582878821.
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The successful candidate will:
Assist with incoming calls and make outbound calls to our vendor and prospective buyers
Recommend new properties to prospective buyers
Book viewings
Support the team by providing administrative support
Training:You will work towards a Level 2 Customer Service Practitioner apprenticeship, including Functional Skills if required, which will be delivered via fortnightly day release at National Business College in Huddersfield or via Teams.Training Outcome:Opportunity to become a negotiator.Employer Description:At Holroyds we have a true passion for selling and letting houses. We love bringing our customers and their ideal homes together - we really do!
Established in 2015 and covering Keighley, Bingley and all surrounding villages, you can count on us to get you moving.
Our team has over three decades of experience and are here to help you, whether that's for selling or letting, buying or renting - we want to help you find your ideal home.
We can also provide you with access to all of those additional property services that you'll need along your home-moving journey and they are all accessible to you via your local Holroyds office.
We're also part of Sequence a national network of estate agents.Working Hours :Monday - Friday, 9.00am - 5.00pm, with Saturday shift on a rota basis.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
