Answering the telephone to customers and suppliers
Using email to communicate with customers and suppliers
Assisting with customer queries
Talking with a range of people and directing calls
Being responsible for and maintaining daily reports
Using a management portal to retain information
Creating and maintaining customer records
Processing purchase orders
Providing accurate documentation for clients
Supporting other team members as required
General office duties
Training:
Level 3 Business Administrator
Work based learning
Functional skills
Training Outcome:
Progression onto full time employment
Employer Description:Officestore is based in the North and delivers products throughout the UK New Day. We provide quality office and business products at excellent prices with outstanding customer service.
Our goal is to help you achieve the best value for money on a wide range of products, all the while receiving first-rate service and support. As every customer has different requirements, we pride ourselves on being able to supply a unique solution that fits your needs.
With over 70,000 products in stock ready for free next day delivery and have an extensive range of IT Supplies & Printer Consumables, Office Furniture & Accessories, Business Machines, Facilities Supplies, Paper Products, Ink and Toner, Post Office Stamps and much more.Working Hours :Monday- Friday
9:00am- 5:30pm
1 hour lunchSkills: Team working,Confident telephone manner,Punctual,Passion for sales/industry....Read more...
This is a technical administrative role which will require 2-3 years of close working and training with an experienced staff member.
Utilise a strong background in maths and/or science.
Create certification documentation packages by checking all test results to ensure the steel meets customer specifications.
Ensure that the Subcontract Hire Worker has conducted the correct testing and results.
Raise non-conformities for any discrepancies in test results to customer specifications.
Issue certificates for the steel along with the certification document pack to the customer if their specifications have been met.
Cross over into production control to cover periods of high demand and staff holidays.
Training:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group.Training Outcome:Permanent employment with planned progression to the Level 4 Professional Administration course.Employer Description:With nearly three decades of industry experience, TM Steels stands as a reliable partner for industries that demand quality, precision, and excellence in steel products. Whether you’re in the oil and gas, telecommunications, or valve sector, TM Steels offers the expertise, service, and products necessary for success in today’s competitive market.Working Hours :Monday - Friday, 8.00am - 4:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Analytical skills,Logical,Initiative....Read more...
Assist Finance team with adhoc financial tasks
General administrative duties and support to the Goodwille team
Support in raising, issuing, and booking sales invoices to relevant ledgers in Xero
Support in processing purchase invoices on Dext & Approval Max
Support in processing employee expense claims using a range of systems, from paper based to various cloud-based tools
Support in setting up and processing of bank payments
Support in minute and note taking for the business
Training:
Accounts or finance Assistant (level 2) Apprenticeship Standard
AAT Level 2 Certificate in Accounting
You will attend training provided by Coventry and Warwickshire Chamber Training once a week, Commerce House, 123 St Nicholas Street, Radford, CV1 4FD
Training Outcome:
A permanent role within the business with career progression and the opportunity to complete AAT level 3
Employer Description:For over 25 years, Goodwille have helped hundreds of businesses from a variety of different industries, understand and navigate the complexities of UK business culture. From setting up your company in the UK to ongoing support with accounting, payroll and more, we offer a range of professional business services to ensure that your new UK establishment or subsidiary is properly administered, managed and monitored. For optimal efficiency, at Goodwille all your business needs are coordinated seamlessly through one company.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Support to implement learning activities working with individual or small groups of pupils
Support to assist the development of varying skills that support pupils' learning
Support in producing learning resources
Support to assist in pupil supervision
Support in monitoring and recording of pupil progress and developmental needs
Reporting pupil progress to the teacher
Work within the school's policy and procedures
Working to the relevant apprenticeship standard and completing work in a timely manner
Training:
Level 3 Teaching Assistant (SEND) qualification, equivalent to A Level, including Functional Skills in maths and English, if required
The apprentices are required to attend face-to-face training once a week at Sirius Academy West
Training Outcome:
Possible further development leading to full-time employment within the Trust
Move on to the Level 5 Specialist Teaching Assistant Apprenticeship which is equivalent to a foundation degree, paving the way for you to obtain your degree and become a teacher
Employer Description:Our Trust includes primary, secondary and an alternative provision school working together to provide the best learning opportunities for the pupils within our network of schools. Each school serves its own community and has its own unique identity. Together we benefit from working in partnership, share good practice and have a joint central service support team. The current vacancy is for Rising Stars.Working Hours :Monday to Friday - between the hours of 8.00am and 4.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
A contractor specialising in Glazing is seeking an experienced Estimator for a permanent role to join their team in Lancashire.Salary: £27,000 - £38,000 (Depending on Experience) Start Date: ASAP Work Hours: 7:00/7:30 AM to 4:30 PM (one late shift until 5 PM) and occasional Saturday mornings as required. (Expected to work the hours as required by the business, not a ‘clocking in / clocking out’ type role.)Key Responsibilities
Process retail and trade quotations and tenders efficiently using various quoting and visualization systems for UPVC, composite, and aluminium window and door systems, ensuring accuracy and attention to detail.
Utilize systems such as Business Micros, Logikal, and Tommy Trinder to generate competitive quotes and proposals that meet customer specifications.
Present and send out quotes to customers using a CRM system, maintaining clear communication and providing excellent customer service.
Collaborate with the team to support the development of manufacturer software and enhance the front-end customer presentation, ensuring alignment with business goals.
Qualifications
Familiarity with processing quotations or tenders.
Experience with estimating software or CRM systems.
Good numerical skills and attention to detail.
Interested applicants are invited to apply by sending their most up-to-date CV.....Read more...
General purpose:
The Apprentice Quality Control Inspector will spend time within the Quality team and will learn about the strict processes and procedures adhered to within the department.
The apprentice will be involved with the control and compliance of product within the Quality Control inspection department in accordance with current manufacturing and Quality assurance procedures, engineering drawing and customer requirements.
The apprentice will operate within the mandatory customer and internal specifications and inspect products accordingly. The Apprentice Quality Control Inspector will be involved in applying the content of the company Quality Management System which is applicable to product verification.
Key deliverables:
Verify the conformity of parts, assemblies and sub-assemblies in line with engineering drawings, the quality management system and any special customer requirements
Comprehensive completion and auditable traceability of inspection records
Support Production with the timely verification of batch first off.
Create and compile First Article Inspection Reports (FAIRs)
Carry out inspection duties across all areas of the manufacturing and supply chain process as required
Identify and report non-conformance as per the Company procedure
Ensure compliance with Quality Assurance and HSE policies and procedures at all times
Processing the process and return (P&R) documentation for parts despatched for external processing
Highlight and escalate quality concerns to production management and quality engineering
Support problem solving to drive root cause analysis and preventive action
Participate in Continuous Improvement initiatives
Training:
Level 3 Engineering & Manufacturing Support Technician Apprenticeship Standard
Skills, Knowledge and Behaviours
Day release to attend New City College, Rainham campus (RM13 8GP)
Training Outcome:Upon successful completion of the Apprenticeship, progression to the following opportunities could be available, depending upon the needs of the company at that time:
CNC Miller/Setter/Operator
CNC Turner/Setter/Operator
Highly skiled Miller/Turner
Deputy Cell Leader
Cell Leader
Manufacturing Engineer
Quality Control Inspector
Lea Quality Control Inspector
NDT Inspector
Employer Description:Xcel Aerospace is a leader in delivering manufacturing excellence within the global aerospace market. We provide high quality components and assembly parts and our strong reputation as a world class supplier of manufactured aerospace components supports thousands of flight hours every year.Working Hours :Monday - Friday, 9 hours per day with 30 minute lunch break. Start time may vary. Shifts to be confirmed.Skills: Good numerical skills,Able to measure calculations,Good verbal communicator,Good writing skills,Team working skills,Able to use own initiative,Able to work to time scales,Promote quality standards,Good organisational skills,Ability to prioritise work,Display a positive attitude,Enthusiastic learner,Eager to learn....Read more...
In addition, the successful candidate will be expected to:
Be the voice of the customer
Answer incoming calls and resolve or escalate the clients queries
Respond to Live chat, resolving or escalating the clients queries
Responding to emails, resolving or escalating the clients queries
Be the advocate for the client, ensure all of their tickets are answered to a satisfactory level every time
Ensure their tickets escalated are resolved in a timely manner
Gather feedback from the customers, study other customer success programs and analyse customer data to identify the best practices
Know the company’s products inside and out
Educate customers on the flexibility and capabilities of the software so customers are encouraged to continue using the services
Training:Digital Support Technician Level 3 Apprenticeship Standard:
The successful candidate will undertake an eighteen-month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification. These block weeks will take place virtually in on line classrooms.
You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body.
This is a Level 3 qualification.
Knowledge modules will include:
Digital Technologies
Data Management and Information Systems
Security
Applications Technicians (or) Service Technicians
Training Outcome:Opportunity to progress further within an established tech company.Employer Description:We are a bunch of techy payment experts keen on making the lives of letting agents, landlords and tenants easier at every step of the rent collection process. As such, we develop digital software and provide all the necessary support that goes with that.
Our senior management team have a wealth of experience within the financial, banking and payments environment including card payments (Acquiring and Issuing) and Payment Service Provider sectors.
Our digital team has built platforms that now process over a billion pounds a year, for large corporations in the Insurance, Housing Associations and Utility space. We now want to share our experience and expertise in this heavily regulated environment, to the lettings market. To free up Letting Agents time and make everyone's life a lot more efficient, easier and simpler. Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Number skills....Read more...
Key areas of work:
PE gymnastics lessons in school
Support the Academy in hosting competitions, festivals and other events where possible
Help to identify and support talented individuals
Assist with the running of before and/or after school clubs
Assist lead coaches in Academy sessions building confident children and progress them through there gymnastic journey
Training:Day-to-Day Responsibilities:
Support the delivery of gymnastics and physical activity sessions
Assist senior coaches with both recreational and competitive gymnasts
Help maintain a safe, organised, and motivating training environment
Learn about the business side of sport — including operations, customer service, and communications
Work in other areas of the centre e.g reception
Deliver school coaching and assist in community outreach sessions
Attend regular team meetings
Complete all apprenticeship coursework and assessments
Grow your confidence in a safe and supportive environment
Training Outcome:Upon successful completion of the apprenticeship, the right candidate could progress through Career Paths or University:
PE Teacher- Sports Science- Strength & Conditioning Coach
Continue to enhance coaching qualifications within the Academy, working your way up to a high-level coach.Employer Description:We are a family run business that has been running for 12 years.
We deliver Gymnastics to local primary schools on breakfast & out of school clubs, PE lessons.
We also run the annual Key Steps competition along with festivals for those
Our evening and weekend sessions offer gymnastics for all not matter on age or ability, we also work closely with all disabilities and downs syndrome group.Working Hours :Monday to Saturday shifts for the academy. School hours vary depending on schools we have that term.
Exact shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Ambitious,Motivated,Flexible approach to duties....Read more...
Dalkia is fully committed to ensuring all apprentices have the best experience as this is the starting point of your career which we pledge to nurture and support throughout your course and progression.
The designated college for training will be in Newham, London.
The apprentice will be paired with an engineer every day and will be expected to assist in carrying out routine tasks such as inspections, electrical testing, mechanical fault finding and general building services maintenance. We are a maintenance service provider and the focus will be on a wide range of building services and for you to gain a good understanding of these however, should your course warrant exposure to installation work we are limited to what we can provide on our customer’s sites. We have a fantastic enthusiastic team who can support you every step of the way into your career in building services and coupled with management support and oversight we will ensure you will be successful in completing your apprenticeship course and portfolio of work.
Examples of daily tasks include:
To understand safe practices of working and always work in accordance with Dalkias’ health and safety policies and procedures for your protection and the safety of others.
Supervised and assisted maintenance of electrical /elechanical equipment such as pumps, boilers, hot and cold-water systems, drainage systems, heating systems, air handling and air conditioning units for example.
To carry out reactive works and repair faulty equipment within contractual service level agreements (SLAs) and timelines.
We require you to:
Always act professionally, including when on customer premises and dealing with customers.
Play a part in site visits and inspections and support getting the sites ready for client inspections, working with the health and safety team to ensure site documentation is understood and up to date.
Ensure our client’s equipment remains operational and complies with current safety documentation and legislation.
Take part in all apprentice activities planned by the company (e.g., annual apprentice event / training review etc.).
Take a proactive approach to their learning while on site and be vocal in what they would like to experience and want more exposure to.
Training:
As well as guided on the job training specific to our organisation you will study towards your Building Services and Maintenace Engineer Level 3.
You will attend college on day release during term time
A tutor will be assigned to you and you will receive protected study time within the workplace.
You will also get support from our apprenticeship team through mentoring and buddying.
Functional Skills level 2 in English and maths if required.
Training Outcome:Dalkia is fully committed to ensuring all apprentices have the best experience as this is the starting point of your career which we pledge to nurture and support throughout your course and progression.We really value our people and pride ourselves on our loyal team. We genuinely see this as a career opportunity for the right candidate and have an excellent apprenticeship track record.Employer Description:EDF Energy is a British integrated energy company, wholly owned by the French state-owned EDF, with operations spanning electricity generation and the sale of natural gas and electricity to homes and businesses throughout the United Kingdom.
Dalkia Facilities Ltd is a subsidiary of EDF Energy Ltd.
Everything we do is in service to our clients and their customers. We continuously find new and better ways of working to help our clients overcome the challenges of today and tomorrow.
We partner with our clients and are committed to realise their ambitions and deliver solutions to meet their needs. We are upfront, honest and act with integrity. By staying curious and pushing ourselves to find new and better ways of doing things, we’re constantly innovating, creating quality and adding value for our clients at every stage.Working Hours :Monday - Friday, 07.30 - 16.30.
With an hour for lunch.Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness,Mechanically minded,Curious-minded....Read more...
The Electrical Installation/Maintentance Apprentice will work alongside the Mechanical and Electrical (M&E) Maintenance Manager to assist with these tasks, including (once trained) installations and repairs, troubleshooting problems and supporting the calibration of electrical systems and equipment.
Duties will include:
Support for the delivery of a programme of M&E maintenance and repair works, assisted by contractors as required, to ensure our production infrastructure is well maintained including servicing and repairs to plant and equipment
Provide mechanical and electrical support to assist in the resolution of mechanical and electrical situations as they arise
Provide and support the delivery a first level of response for reactive works, at all times, to ensure the safety of colleagues and the availability of machinery to deliver to customer requirements
Adhere to company HS&E standards
Ensure any problems are reported out via email and red flag as soon as possible
Ensure all records are up to date
Assist subcontractors in their duties to keep the site safe and running
Ensure all legislations are followed and documented
Ensure all tasks are carried out in a timely fashion
Update all relevant paperwork, software, and boards
Hand over a clean and tidy area upon completion of any task
Support continuous improvement projects within the Business
Maintain high standards of health and safety compliance
Be actively involved in the creation of risk assessments and process controls
Report any damage or dangerous occurrences in a timely fashion
Any other duties deemed suitable by the business
Training:
Level 3 Electrotechnical Qualification (Installation or Maintenance) Apprenticeship Standard
Apprentices will attend College on a day release format
Duration: 48 Months. Plus 6 Months End Point Assessment.
Training Outcome:
Potential position upon completion of the apprenticeship
Employer Description:Proud to be manufacturing in Gloucestershire, Window Widgets Limited is part of the Q19 Group. An award-winning business within the fenestration industry, providing high quality window products through two brands (Window Widgets and Residence Collection), supporting the industry with innovative product solutions for the manufacture and installation of windows.Working Hours :Monday - Friday, 08:00 - 16:30Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Ability to work under pressure....Read more...
Support the day-to-day running of the school's IT systems
Provide first-line support to students and staff
With support, manage the courtesy laptop programme
Help students with login and connectivity issues
Assist with the return and repair process for devices
Training:IT Solutions Technician Level 3.
Training will take place at work, and it is estimated that this will be for approximately 6-hours per week.Training Outcome:This is a fixed term apprenticeship position for 2-years with the potential to progress into a permanent IT Technician role upon successful completion of the programme.Employer Description:We are an 11-18 co-educational non-selective school situated on the west side of Maidstone approximately 40 miles south-east of London. The school has an excellent reputation, is popular with parents and regularly over-subscribed. The school ensures that there is the right work-home balance to support the wellbeing of all staff. We are dedicated to providing outstanding training and development.Working Hours :8.00am until 4.00pm Monday to Thursday and 8.00am until 3.30pm Friday inclusive of a 30-minute lunch break daily.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Patience....Read more...
Assist with the management of applications responding to queries where possible or forwarding to relevant member of team
Manage the access care planning application for all Care Support Workers and office based staff
Assisting with payroll queries and arranging the monthly payroll to our finance team
Monitoring and communicating with all Care Support Workers in relation to the care planning application
Working alongside care coordinator to arrange working shift for all staff and assisting with the monthly rotas
Process timesheet requests and queries
Taking responsibility for scheduling all meetings, and storing meeting minutes as per company policies
You will be responsible for answering calls and monitoring electronic monitoring system
Keep all administrative trackers up to date and accurate on a weekly basis, updating the team on any changes/concerns.
Develop and maintain relationships with Clients ; community based workers and outside agencies – including commissioners
Working with the senior team - ensuring governance planner and tasks are being implemented in a timely manner – following up on any overdue tasks
Schedule and monitor Care Assistants calls on a weekly and daily basis; considering Client / Care Assistant suitability and logistics
Identify and report areas of recruitment needsAssist the care manager with Client care plans and reviews
Participate in the ‘on call’ rota and provide an up-to-date handover
Assist with the processing of DBS referrals, liaising with the relevant HR Advisor and logging cases that have been submitted
Ensure the maintenance of employee records, ensuring complete accuracy and confidentiality
Provide a high level of customer service to all stakeholders
Support the team in the delivery of its objectives demonstrating a ‘can do’ attitude and adopting a flexible and resourceful approach
Support the recruitment team with project administration as and when required
Support the HR manager with all recruitment duties, these include advertising roles and pre-screening candidates
Training Outcome:Full time employment with Trailblazer and a well-constructed career path.Employer Description:Trailblazer Social Care is a Care Quality Commission (CQC) registered organisation. We deliver professional care based on both the healthcare requirements and personal preferences of our clients. Our services include; Rapid Response, Palliative and end of life care and Personalised care.
Trailblazer has many years’ experience of delivering support in health care across West Yorkshire.
We pride ourselves on being a fantastic place to work, somewhere that you will feel valued, supported, developed and part of a family. We strive to make sure every member of the team feels proud of the work they do and the service that we offer to our patients.
To enable us to deliver excellent patient care, we need people from all backgrounds, with a range of experiences, so that we are truly representative of the communities we serve.
We are working hard to increase diversity and inclusion within our organisation including, we want to encourage individuals from all backgrounds, experiences and beliefs, who share our mission of ‘patient care by people who care’ to work with usWorking Hours :Monday to Friday, 8.00am until 4.00pm or 9.00am until 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental....Read more...
Key Responsibilities:
Provide day-to-day administrative support to internal teams and the client
Handle scheduling, document preparation, and client communication
Assist with social media scheduling across platforms (e.g., Instagram, Facebook, LinkedIn)
Organise and maintain digital files, reports, and client records
Support marketing activities such as uploading blog posts, drafting captions, or formatting visuals (basic level)
Manage shared inboxes, calendars, and meeting bookings
Ensure accuracy, confidentiality, and consistency in all client-facing documents
Training:20% of the working hours will be spent on apprenticeship training.
Monthly face-to-face meeting with your skills coach.
Full support given throughout the apprenticeship.Training Outcome:A full-time role after the apprenticeship.Employer Description:We are a fast-paced media company working with a wide range of clients across different industries.Working Hours :Monday to Friday between 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Creative....Read more...
To maintain all Customer records and documentation.
To maintain online customer records accurately.
To help with production and collation of reports for Head of Customer Relations.
To provide support and assist where possible in answering and resolving day to day customer queries, including opening the post, answering the telephone and responding to emails.
Throughout the apprenticeship, to acquire exceptional customer service skills, seeking advice from the wider team where in doubt and gain confidence in resolving queries to a satisfactory conclusion referring them up the line.
To comply at all times with the letter and spirit of the Company’s Health, Safety & Environmental Policy, Equality & Diversity Policy and Code on Business Conduct and Behaviour.
Carry out such other duties as are reasonably requested by the jobholder’s line manager from time to time.
Training:Working towards completing Level 3 Business Administration Apprenticeship Standard. Work based learning with attendance at Hertford Regional college once per month for workshop sessions with Assessor.Training Outcome:There will be opportunities for progression and a permanent position subject to performance.Employer Description:As a Catholic school, we provide a distinctive education for all our pupils. Our school is a love filled learning environment where, as a Catholic community, we celebrate the successes of our children in all areas of school life through our distinctive curriculum. We aim for all children reach their full potential. We recognise the uniqueness of each and every child and strive to provide opportunities for children to fully develop their unique skills and talents in aspects such as music, sports or the arts.
It is our vocation and mission to ensure that all the pupils at St John Fisher get the very best that we can offer them during their time at our school.Working Hours :Monday - 08.30 to 17.00
Tuesday - 08.30 to 17.00
Wednesday - 08.30 to 17.00
Thursday - 08.30 to 17.00
Friday - 08.30 to 16.30Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Adaptability....Read more...
A typical week will involve 1-day at college, 3-days with the administrative team and 1-day supporting reception and business support.
Diverse administrative tasks using NHS and external IT systems, including AI software, to manage patients' care
Support to the reception and dispensary team to deliver front facing patient services
Speaking with patients via telephone and booking appointments
Work with the business support officer and practice manager to support ad hoc projects and routine administrative tasks
Support to ensure paper records and file are managed correctly
Training:Business Administrator Level 3.
Apprentices will typically attend York College on a day release for the duration of the apprenticeship (although online delivery is also available) and work with their employer for the remainder of their contracted hours. During their time in college, apprentices will work towards developing their knowledge, skills and behaviours, and at work will consolidate their on-programme learning with the support of their employer. An assessor/reviewer will visit the workplace every 8-10 weeks to discuss and monitor progress on the apprenticeship in conjunction with the employer.Training Outcome:The post could take the candidate into a range of full-time positions within the GP setting or wider healthcare administration and business support areas.Employer Description:We provide comprehensive NHS primary care services to help patients manage their health and well-being. Our aim is to provide a high quality, caring and personal healthcare service to our whole patient base. We have 30 staff including GPs, nurses, administration and support staff.Working Hours :Monday to Friday 9am - 5pm, with some ad hoc variation to start earlier (8am) or finish later (6pm). No weekend or bank holiday working.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
£28,000 - £32,000 + Benefits
Are you an experienced finance professional looking for your next challenge? We’re hiring a Sales Ledger Controller to join our client’s friendly and dynamic Finance team. This is a fantastic opportunity to play a key role in shaping financial processes and strengthening cashflow for a fast-growing UK-based company with a national footprint.If you enjoy managing accounts receivable, solving problems, and making a difference, this could be the ideal role for you.As Sales Ledger Controller, you’ll take ownership of the sales ledger, credit control, and customer account management. Reporting to the Finance Manager, you’ll be responsible for maintaining accurate financial records, improving credit control procedures, and ensuring strong customer relationships.You’ll work in a fast-paced SME environment with real opportunities for personal and professional development.Key Responsibilities
Maintain and audit the sales ledger; post sales invoices and credit notes
Lead and improve credit control procedures to reduce aged debt
Liaise with customers to recover outstanding payments in a fair, professional manner
Provide high-level customer support and help strengthen client relationships
Support wider finance functions including reconciliations, reporting, and bookkeeping
Essential Skills & Experience:
AAT Level 3 (or equivalent)
GCSEs (or equivalent) Grade A*–C in English and Maths
Minimum 3 years’ experience in an industry finance role
Proven experience in credit control / sales ledger roles
Excellent Excel, Outlook, and general Microsoft Office skills
Confident communicator, both written and verbal
Desirable Skills:
Experience with Microsoft Dynamics 365 Business Central
Knowledge of Power BI or other data analytics tools
General ICT literacy and adaptability to new systems
What’s in It for You?
Competitive salary: £28,000 – £32,000 (DOE)
Friendly, supportive team environment
Ongoing training and development opportunities
Long-term career progression within a growing SME
A role where your voice is heard and your impact is visible
If you're a skilled finance professional who’s ready to step into a key role, we’d love to hear from you. Click apply to take the next step in your finance career!....Read more...
We’re looking for a bright and motivated Marketing Apprentice to join our team. This is a fantastic opportunity for someone looking to start their career in the marketing industry and gain hands on experience with a reputable company that has upcoming growth plans.
As a Marketing Apprentice, you’ll support the day-to-day activities of our marketing team. You’ll be involved in a large range of tasks including events, branding, digital marketing, advertising, signage, admin support as well as research and analytics.
We’re looking for someone who is enthusiastic, well-organised and eager to learn.
Apprentice duties are not limited to but will include supporting the team with:
Coordinating the delivery of all marketing deliverables in line with the sales & marketing strategy as required
Coordinating the digital agency in terms of gathering Search & Social data, recommendations and achieving the lowest cost per lead where possible and report to the Marketing Manager
Ensure all marketing touchpoints are consistent and in line with the Croudace brand
Populate the Croudace Homes website and portal listings, such as Rightmove and Zoopla
Gather valuable insight from competitor activity, industry and non-industry research, customer insight and digital best practices to identify and recommend where a competitive edge can be maintained
Training:Apprentices will study with East Surrey College (Redhill, Surrey) but training will be carried out in the workplace with a tutor (1-1) on a monthly basis.Training Outcome:Upon Successful completion of the apprenticeship, there may be an opportunity to progress to a full-time position within the organisation.Employer Description:Croudace Homes is a family-owned business who are committed to building high-quality homes backed up with first-class customer service. Our strength lies in the care and attention given to all our design, specification of fixtures and fittings and a high-quality finish.
Things you may not know about Croudace:
· 5-star Customer Satisfaction recipients from the Home Builders Federation 12 years in row.
· Our new homes come with EV Charging points as standard.
· Croudace are the proud sponsor of Duratec racing driver Michael Gibbins.Working Hours :Monday to Friday, 08.30 - 17.00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
GLL is a not for profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries and performing arts facilities for everyone. We're committed to providing access to quality community facilities - and more - at a price everyone can afford. We already manage over 258 facilities, and we're adding more all the time operating under our 'Better' brand.
To be accepted onto this apprenticeship you will be required to successfully complete your NPLQ (National Pool Lifeguard Qualification).
Unlike many other brands, we are for everyone. Community is at the heart of everything we do, and we want to make sure that everyone can live a healthy and active lifestyle.
What's more, when you apply for a job at GLL, you can enjoy our range of employee benefits including:
Pension schemes
Discounted leisure centre and gym memberships
Ride to work scheme
As a Lifeguard your passion for swimming and love of great customer service will shine through when supervising our customers in the pool, as well as supporting the team in keeping our centres clean and tidy.
Your role will include:
Customer Experience:
Understanding the services and products on offer to assist with customer questions and queries
Supporting different types of customers with different needs
Supporting the centre in gaining customer feedback on our products and services including dealing with customer complaints
Support the centre to deliver swimming lessons where required (qualification dependant)
Sharing knowledge with customers on the role exercise plays in health and wellbeing
Conducting customers' gym inductions and health screening where required (qualifications dependant)
Planning and delivering exercise sessions to meet customers' health and fitness goals
People Experience:
Supporting GLL's visions and values
Attend and participate in all apprenticeship workshops, meetings and reviews with your tutor and General Manager
Ensure all training and qualification deadlines are met in agreement with your tutor and manger
Achieve and maintain all necessary qualifications including ongoing CPD training
Keep up-to-date with trends and developments in the leisure industry
Business Performance:
Have an understanding of GLL and its position in the Health & Fitness Industry
Understand the performance of the centre(s) that you are working in and the external and internal factors that can affect performance
Operations Performance and risk management:
Support the centre to open and close the building
Supervising and lifeguarding customers in swimming pools
Setting up and taking down different types of equipment for activities such as badminton, exercise classes and 5-a-side football
Cleaning and maintenance of different areas of the centre
Personal Effectiveness and Development:
Demonstrates and lives GLL People with Purpose values
Personally demonstrates equality, inclusion and diversity in their behaviours and actions
You will be enrolled on a Leisure Team Member apprenticeship programme which takes approximately 18months to complete as well as completing the following qualifications throughout the length of your apprenticeship:
National Pool Lifeguard Qualification (NPLQ)
First Aid at Work (Level 3)
STA Award in Teaching Swimming
STA Certificate in Teaching Swimming
Level 2 Gym Instructor
Training:Leisure Team Member Apprenticeship Level 2 including Functional Skills in maths and English.Training Outcome:GLL prides itself on its internal Learning & Development and internal promotion levels, there is scope for the right candidates to move onto a Level 3 apprenticeship once they have completed their Level 2.Employer Description:Kentish Town Sports Centre is situated in the heart of Kentish Town between Kentish Town Tube Station and Kentish Town West overground station. This historic building offers fantastic leisure facilities with three pools, studio and gym. The 30m Willes pool offers great lane swimming facilities, the 25m Grafton pool for swimming lessons and swim for all sessions and the Small pool for family, baby and toddler swims. The centres facilities support healthier lifestyles with a state-of-the-art-gymWorking Hours :40-hours per working week. Shift work including evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Provide top-notch customer service while learning new skills
Create and maintain positive relationships with our clients
Handle phone queries efficiently and professionally
Manage call outs and emergencies with calm and composure. Assist with various administrative tasks to keep things running smoothly
Help with booking maintenance, call outs, and repairs
Contribute to team projects and bring fresh ideas to improve our processes
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
Training with Milton Keynes College
Ongoing training, support and development with the employer
Training Outcome:
On successful completion of your apprenticeship, you will be offered a full-time position with the option to develop your career with Guardian Environmental Services Ltd
Employer Description:For over thirty years Guardian Environmental have been providing commercial services for clients. We provide air con, heating & plumbing, electrical and facilities maintenance. We work with a variety of clients ranging from student accommodation, to warehouses, offices, care homes and car showrooms. Anything we don’t provide in house we work closely with subcontractors to provide services such as water hygiene testing- roller shutter doors and fire alarms.Working Hours :Monday - Friday with 30 minutes for lunch 08:30 - 16:30Skills: Calm Under Pressure,Strong Communicator,Customer-Focused,Team Player,Builds Relationships....Read more...
Identify and diagnose issues and problems
Categorise and record reported queries and provide solutions
Support problem identification
Advise users on an appropriate course of action
Provide essential online security advice and support
Develop and implement effective processes and procedures to ensure consistent delivery of service and support
Answer incoming support calls and log accurate time spent
Provide clear communications between Bondgate IT and their customers
Training:Full training and support will be provided by your workplace mentor and from the Baltic team.Training Outcome:Possible career progression upon completion of the apprenticeship Employer Description:Are you ready to launch your career in the dynamic world of IT? Look no further! Bondgate IT invites passionate and tech-savvy individuals to embark on an exciting journey with this Level 3 IT Apprenticeship! Bondgate IT aren't just a company; they're a community of innovators, problem-solvers and tech enthusiasts committed to pushing the boundaries of what's possible.
As an apprentice you'll have the chance to immerse yourself in a hands-on learning experience that goes beyond the conventional classroom setting. You'll be mentored by industry experts, work on real-world projects and gain the skills needed to thrive in the ever-evolving IT landscape.Working Hours :Monday to Friday between 9am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working....Read more...
Ensure the correct clinical coding for each letter and diagnosis is applied and entered into the patient record
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smooth running of the practice
Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies
Training:An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence. You will be expected to work towards Business Administration Level 3 with support from your employer and the Chesterfield College Group.Training Outcome:Previous Business Administration Apprentices have gone on to secure permanent employment and progress into management roles within the organisation.Employer Description:Willington Surgery is proud of its strong track record in successfully supporting apprentices. Previous Business Administration Apprentices have gone on to secure permanent employment and progress into management roles within the organisation. All apprenticeships undertaken at the Surgery have been completed successfully, highlighting the supportive and development-focused environment within the team.
This apprenticeship position offers the opportunity to perform effective and competent reception and administrative duties while working towards a recognised qualification. The post holder will support and consistently provide a ‘client-focused’ service, promoting excellent customer service and maintaining effective working relationships.
The role will be based at the Kingfisher Lane site and will involve delivering administrative and reception services to support the clinical team, patients, and the wider organisation. Duties will include communication with patients and healthcare professionals, efficient use of IT systems, and contribution to the overall smooth running of the practice.
The post holder will be expected to manage their time effectively to meet the criteria of the Business Administration apprenticeship and to contribute positively to the Practice’s values and objectives.
3. DIMENSIONS
• Patient List Size: 10,500
• 5 GP Partners
• 1 Salaried General Practitioner
• 22 Additional Staff: Nursing team, administration, and secretarial support
4. ORGANISATIONAL POSITION
• The post holder will be based at Willington Surgery and will be expected to work closely with the reception and administrative teams under the supervision of the Reception Manager.
5. KNOWLEDGE, SKILLS AND EXPERIENCE
• A courteous, efficient, and professional approach when dealing with patient and external enquiries.
• Strong verbal communication skills and a polite, friendly manner in both face-to-face and telephone interactions.
• Motivation and the ability to organise and prioritise workload.
• Willingness to learn and develop, with support, in a busy healthcare setting.
• The ability to maintain confidentiality and work within policies and procedures.Working Hours :Monday - Friday on a shift rota between the hours of 7.45am - 6pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience....Read more...
We are seeking a professional and friendly Receptionist to join the team. The ideal candidate will be the first point of contact for clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.
Responsibilities:• Greeting visitors and managing the front desk• Answering and directing phone calls• Handling incoming and outgoing mail• Booking meeting rooms and managing schedules• General administrative tasks to support the team• Maintaining a tidy and welcoming reception areaRequirements:
• Must have Enhanced DBS
• Previous reception or front-of-house experience• Excellent communication and organisational skills• Strong customer service approach• Confident, presentable, and proactive• Comfortable with general office duties
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri)....Read more...
Key Responsibilities:
Liaising with customers to produce quotations
Producing development drawings using AutoCAD to assist Purchasing with material requirements, costing, and production planning
Creating working instructions based on customer specifications and technical drawings
Providing technical support to the Sales, Production, and Purchasing teams
Training Outcome:There's an opportunity for a full time position upon completion of the apprenticeship. Employer Description:Even though we are the world’s most capable metal bending company, our ambition remains undiminished, as we aim to meet ever more challenging project demands, irrespective of scale, anywhere in the world.
We are therefore engaged in a constant self-evaluation process, to ensure that our administrative, manufacturing, technical and logistical capabilities remain at the cutting edge.Working Hours :Monday - Friday - 8.30am till 5pm.
Once a week at the college.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Prior experience in Auto Cad....Read more...
Throughout the apprenticeship, you will develop skills in customer communication, administration, problem-solving, and event planning, contributing to various projects. In addition to on-the-job training and support from experienced mentors within the Venue Operations team, you will have dedicated time to study towards a nationally recognised, professional qualification in Business Administration at Level 3, setting you up for future career growth.
Role Responsibilities:
Learn the job role and develop a range of skills whilst showing a commitment to a career in Business Administration and being part of a busy and proactive Venue Operations team
Complete the apprenticeship qualification within agreed timeframes by meeting all study deadlines
Assist with matchday and non-matchday operations, including supporter engagement, ticketing, hospitality, and client experience
Support the planning and execution of fan events, matchday activations, and hospitality experiences, ensuring high standards of service
Provide general administrative support, including responding to supporter queries, managing records, and maintaining up-to-date documentation
Assist in gathering and analysing customer feedback, helping to drive continuous service improvements
Work collaboratively across Supporter Services, Box Office, Hospitality, and Client Experience teams to enhance fan and guest engagement
Maintain accurate records and contribute to the planning and delivery of operational activities, ensuring attention to detail and efficiency
Participate in training, workshops, and professional development activities to enhance your skills and capabilities
Demonstrate a strong work ethic, initiative, and willingness to learn, contributing positively to the team and embracing opportunities for growth and development
Role Requirements:
Always perform duties with due regard to club policies and procedures and legislative requirements
Ensure implementation of the club's health & safety, safeguarding, welfare and equality policies to create a safe working environment for all
Ensure working practices are compliant with relevant legislation and data protection legislation and/or general data protection regulations (GDPR) requirements
Undertake continuous professional development (CPD) training and/or additional training as identified or as required
Training:Business Administrator Level 3.
All training will be delivered in the workplace.Training Outcome:The club is undergoing a significant period of growth and apprenticeships are a key part of our talent pipeline. With this in mind, successfully completing this apprenticeship will position you positively for a future role at the club.Employer Description:Newcastle United in its current form was established in 1982 with the unification of Newcastle East End and Newcastle United West End Football Clubs, with Newcastle East End. Since 1892, we have brought a community together and our magnificent home, St. James’ Park, has set the city’s heart beating. We are now entering a new, exciting era on Tyneside and welcome talented, passionate people who share our values to join us on the journey.Working Hours :35-hours per week (1-hour lunch unpaid) Monday - Friday 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
E3 Recruitment is recruiting for a Regional Sales Rep working with a leading UK building and construction materials manufacturing group with a large market share, paying up to £55k per annum dependent on experience.
The Regional Sales Representative will take overall responsibility for their Block and Industrial aggregates product stream, managing builder’s merchants and key customer relationships in the South of England, covering South of Luton, South East, South West and South Coast.
What’s in it for you as the Regional Sales Rep
Basic salary up to £55k per annum, dependent on experience
Bonus circa £6-10k PLUS per annum
Hybrid company car
Private healthcare
Competitive pension
Career development and training opportunities.
Key Responsibilities of the Regional Sales Rep
To manage, develop and support builder’s merchants and key accounts ensuring they retain & improve their market position, maintaining a partnership approach, adding value to relationships
To develop and grow your own ledger of builder’s merchants and key accounts, tracking and winning projects with new clients and customer base
Identify market trends whilst looking for new product opportunities and analyse business figures on a weekly basis
Responsible for quoting all enquiries and tenders for both sand and brick
Liaise with internal sales support and other key stakeholders.
Key requirements of the Regional Sale Rep
A background in external sales selling into Builder Merchants
Strong communicator, naturally persuasive, creative and self-motivated.
If interested, please apply now!....Read more...
