Work with the network engineering team to monitor and maintain our VoIP infrastructure, identifying any potential issues or areas for improvement
Provide support to end-users by responding to help desk tickets and resolving technical issues in a timely manner
Collaborate with the IT team to plan and execute system updates and upgrades
Take part in training sessions to learn about new technologies and industry trends related to VoIP
Mobile phone set-ups and data transfers
Configuring routers
Setting up Starlink technology
Assist with VoIP set-ups
Training:Advanced Level Apprenticeship in IT Digital Support Technician consisting of:
Level 3 Apprenticeship in IT Digital Support Technician
Level 2 Functional Skills in Mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)
You will be required to attend a half-day session at the Training Centre per week where you will work towards any functional skills (where needed) that are required, alongside enhancing your IT knowledge and capabilities. Additional off the job training will also be required as part of the Apprenticeship.Training Outcome:After the Apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education. Employer Description:VIP Communications are leaders in business communication solutions, with their innovative tech, customer service, bespoke billing and low costs. This is more than just a job—it’s a chance to carve out a unique role within their company. As they grow, so will your responsibilities and opportunities, allowing you to truly make this position your own.Working Hours :Monday to Thursday, 8:30am - 5:00pm
Friday, 8:30am - 4:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Contribute to the marketing plan, delivery or evaluation of strategic marketing activity through the creation of written planning and evaluation documents and presentations, e.g., marketing campaign, market and customer intelligence research, communicate and present to stakeholders, agencies and internal teams.Use appropriate primary and/or secondary research methods including survey tools, key word research tools and desktop research to gather marketing insight or evaluation.Use research data to inform marketing decisions, targeting, planning, delivery.Source, create and edit content in collaboration with colleagues for appropriate marketing channels, such as website, email, social media, sales materials, affiliate marketing or event displays, ensuring that brand guidelines are met in order to achieve marketing objectives.Support and manage the cataloguing of offline and digital marketing materials and assets in line with marketing regulations and legislation including sustainability of hard copy and digital campaigns, e.g., storage and organisation of marketing materials, administering creative asset management systems, recycling/circular economy/energy consumption.Publish, monitor and respond to editorial, creative or video content via website, social media/video sharing platforms, offline platforms.Support the administration of marketing activities, e.g., organise a webinar or online/offline event; run an email campaign, run a pay per click (PPC) campaign, support press, advertising and PR activity, and partner marketing activity.Use the organisation’s customer relationship management system (inhouse or externally sourced) to maintain accurate customer data and relationships are managed in the pursuit of marketing goals.Identify and use relevant/emerging trends, solutions and technologies to implement effective marketing activities.Contribute to the monitoring of marketing expenditure and activities to a specified budget and plan in line with company processes.Monitor, optimise, analyse and evaluate marketing campaigns and channels in order to deliver on marketing objectives for the organisation and/or clients, measuring marketing delivery effectiveness.Training:You will complete your MCM training with remit training and you will do your hands on experience with this company 5 days a week.Training Outcome:After completion you could be offered a permanent role.Employer Description:Remit Training is a training provider company who will go over apprenticeship training with candidates who are offered an apprenticeship.
Digital
& IT
creative, data analysis, infrastructure, COmms…ready for an upgrade?
Apprenticeship solutions that focus on the most in demand skills across IT, software development, data, sales, and marketing. Attract top talent. Reduce critical skills gaps. Future-proof your business
We drive exceptional, individual and organisational performance through teaching and learning.
Big enough to deliver excellence, small enough to reallyWorking Hours :Monday to Friday, hours to be confirmed.
Company Pension
On site parking
Free parkingSkills: Attention to detail,Organisation skills,Problem solving skills,Logical,Creative,Initiative,Patience....Read more...
Customer Service Advisor (On -Street Notice Processing) - Wigan - Full Time; 37.5 hours per week - £22,308 per annum
Do you have customer service experience?
Are you a good communicator?
An exciting opening has arisen for a Customer Service Advisor to join our friendly team based in the customer service centre in Wigan. If you thrive in a fast-paced atmosphere, are organised, and have an eye for detail, then this role is made for you! We are passionate about the service provided and most of all take pride in our people.
We are looking for an excellent team player with great communication skills who thrives under pressure and with the aptitude to multi-task. Could this be you?
What will you do?
- Answering customer enquiries via telephone and email in line with APCOA service level standards. Specific training in practices will be provided to you.
- Use knowledge of processes, laws, and policies to advise customers.
- Undertake clerical tasks in line with KPIs and within SLAs.
This list is not exhaustive and is subject to variation as the contract requires.
What will you bring?
- Customer service experience
- A good basic level of education.
- Interpersonal skills, with the knack to build positive working relations.
- Competence to prioritise work, multi- task and maintain organisation.
- Uses initiative, looks for positive outcomes.
- Skills, interests, and qualities:
- Self motivated with a pro-active nature
- Positive behaviours with colleagues and customers.
- Excellent problem solving skills.
- Punctual and reliable.
- Knowledge of excel.
What is on offer to you?
37.5 hours per week
Full uniform
Training and development
Company Pension
Employee Discount Scheme
Once monthly free staff lunch
Free parking
Income: £22,308
Working hours and conditions:
Monday to Friday 0900-1700. 30-minute lunch break, plus 15-minute morning and afternoon break allowance.
Does this opening sounds like a fit for you?
Apply now and a member of the APCOA recruitment team will be in touch with you.
APCOA is a fair place to work regardless of age, race, gender or level in the business. Offering a exciting work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the training prospects to fulfil their potential while aiming for excellence in their work.....Read more...
A leading lens manufacturer based in Central London are looking to recruit a full time Optical Glazing Technician. The company has an excellent reputation for supplying high quality lenses into Opticians all across the UK.
Glazing Technician -The Role
Verification of all lenses against ISO aspect standards.
Prioritising specific work against customer delivery service schedules.
Tracing all frames and blocking all lenses to customer requirements and ISO standards.
Edging and assembly of all frames on all edger machines to specific customer requirements.
Final Inspection of all finished spectacles against customer requirements and specification and within ISO standards.
Cleaning of all chillers filters and tanks.
Understanding AS400 and rejecting incorrect orders to restart the process and flagging P&A orders into Customer Service holding. Completing Query pads correctly on orders and flagging into customer Service holding area on AS400.
To liaise with Senior Laboratory Technician to ensure all Laboratory daily tasks are completed.
Completing dispatch function when required.
Maintain good housekeeping within the workplace.
To provide out of hours support for Saturday production and early cleaning filters as required.
Working 37.5 hours a week, which is Monday to Friday from 9am to 5pm.
The salary on offer is around £25,000
Life assurance
Free lenses
Quarerlet bonus
Glazing Technician - Requirements
Previous experience working within an optical glazing laboratory environment
Excellent knowledge of glazing and edging equipment
Rimless glazing experience
Optical knowledge
Knowledge of manufacturing process
To avoid missing out on this opportunity, please send your CV across to Rebecca Wood using the ‘Apply’ link as soon as possible.
You can now message us via our company WhatsApp - 07933115681 Feel free to get in contact about any roles/recruitment needs. https://lnkd.in/dGyVayep....Read more...
Customer Service Advisor (On -Street Notice Processing) - Wigan - Part-Time; 25 hours per week - £14,872 per annum
Do you have customer service experience?
Are you a good communicator? Are you looking for a part time role?
An exciting opening has arisen for a Customer Service Advisor to join our friendly team based in the customer service centre in Wigan. If you thrive in a fast-paced atmosphere, are organised, and have an eye for detail, then this role is made for you! We are passionate about the service provided and most of all take pride in our people.
We are looking for an excellent team player with great communication skills who thrives under pressure and with the aptitude to multi-task. Could this be you?
What will you do?
- Answering customer enquiries via telephone and email in line with APCOA service level standards. Specific training in practices will be provided to you.
- Use knowledge of processes, laws, and policies to advise customers.
- Undertake clerical tasks in line with KPIs and within SLAs.
This list is not exhaustive and is subject to variation as the contract requires.
What will you bring?
- Customer service experience
- A good basic level of education.
- Interpersonal skills, with the knack to build positive working relations.
- Competence to prioritise work, multi- task and maintain organisation.
- Uses initiative, looks for positive outcomes.
- Skills, interests, and qualities:
- Self motivated with a pro-active nature
- Positive behaviours with colleagues and customers.
- Excellent problem solving skills.
- Punctual and reliable.
- Knowledge of excel.
What is on offer to you?
25 hours per week
Full uniform
Training and development
Company Pension
Employee Discount Scheme
Once monthly free staff lunch
Free parking
Income: £14,872
Working hours and conditions:
Monday to Friday 0900-14:30. Plus 30-minute lunch break.
Does this opening sounds like a fit for you?
Apply now and a member of the APCOA recruitment team will be in touch with you.
APCOA is a fair place to work regardless of age, race, gender or level in the business. Offering a exciting work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the training prospects to fulfil their potential while aiming for excellence in their work.....Read more...
At G2M we pride ourselves on nurturing our core values of:
Putting People First
Taking Responsibility
Leaving a Legacy
Exceeding Expectations
We aim to embed these in everything we do and are looking for team members who can identify with these values and enjoy being part of building a dynamic business that will truly make a difference.
Above National Average apprentice wage and looking to permanently recruit the right applicant, upon successful completion of the course. Any full job offers at the end of the fixed term would be at least on the Real Living Wage rate.
General duties including (full training will be provided):
Supplier Invoice Procedures:
Process and track incoming invoices related to property management
Liaise with suppliers, contractors, and internal teams to ensure timely and accurate invoicing
Ensure invoices are correctly coded and sent for approval in a timely manner
Lettings Procedures:
Assist in the coordination of resident viewings and property marketing
Support the application and onboarding process
Renewals:
Support the renewal process for residents, ensuring that procedures are followed and communication with residents is effective
Liaise with residents regarding renew coordination of resident viewings and property marketing
Support the application and onboarding process. All options and negotiate terms as required
Track and ensure timely renewals are executed, avoiding lapses in tenancy
Customer Liaison:
Provide excellent customer service (internal and external) by responding to enquiries, resolving issues, and fostering positive relationships
Administrate on resident complaints, including antisocial behaviour and safeguarding concerns and escalate as necessary to management
Rent Collection & Arrears:
Chasing residents for arrears and supporting all aspects of rent collection
Support reporting requirements & KPI tracking
Property Management Support:
Support the property management team in daily operations, including maintenance coordination, inspections, and property updates
Ensure all necessary compliance documents (e.g. gas safety certificates, EPC’s) are up to date and available
Resident Management Support:
Support the Resident Management team in daily operations, including utility management of voids and landlord supplies, Local Tax liability administration and Selective Licencing research and application support
Corporate Support
Assist with post handling and distribution and provide support to the office manager for facilities and function management, where needed
Training:
Training will be at Doncaster College where you will access a wide range of facilities on offer
Day release
You will undertake The Level 3 Business Administration apprenticeship standard.
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
You will undertake Functional Skills for English and/or Maths if needed
You will undertake both on and off the job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience.
Training Outcome:
Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate
Employer Description:Founded in 2013, G2M have developed a unique platform for the volume aggregation of the Private Rental Sector (PRS) and are aiming to become the UK’s largest operator of single-family homes to rent. Currently in the UK, 98% of the 5.5 million private rental homes are owned by individual private buy-to-let landlords. These are of variable asset quality and often provide poor management service levels. 25% of all UK property stock is considered ‘non decent standard’ and as a result over 15% of UK carbon emissions are from the UK’s residential property base. G2M is not a developer, but is a volume aggregator of existing property assets, aiming to provide institutional access to this fragmented, diversified and geographically spread asset base. In order to do this, G2M is pioneering the UK-wide regeneration of residential properties and has an unrelenting focus on improving home energy performance delivering, higher quality, more economic homes to rent combined with best-in-class management service levels. G2M’s operations, under the trading name of Habodel, are truly unique in the UK and will offer the ability to collect and analyse resident data on a large scale to revolutionise the PRS market, not only improving home and living standards for the average UK renter, but also providing secure and robust investment income for institutions and assisting the UK in meeting its carbon reduction targets.Working Hours :Monday- Friday
Shifts to be confirmed
7 hours 30 minutes per working day
Excluding lunch and day release for one daySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Creative,Initiative,Non judgemental....Read more...
GRADUATE MARKETING ASSISTANT – GERMAN OR FRENCH SPEAKING
LONDON
UPTO £30,000 + GREAT CAREER PROGRESSION OPPORTUNITIES
THE OPPORTUNITY:
Get Recruited are recruiting on behalf of a fast growing global business within the food industry who are looking for a graduate marketer to join their team. As the marketing assistant you will focus on the marketing responsibilities for the UK and Europe.
This is a great opportunity for a graduate or someone with up to 2 years marketing experience looking to kick start their career. Someone from a Marketing Assistant, Graduate Marketing assistant, Marketing Executive, Sales and Marketing Assistant, Graduate or related background.
THE ROLE:
Assist in the development and execution of marketing campaigns.
Contribute to the creation of marketing materials such as email newsletters, social media content, and brochures.
Create engaging content, scheduling posts, and analyse engagement metrics.
Work closely with product, sales, and customer service teams to ensure marketing strategies align with business objectives and drive results.
Assist with administrative tasks, including managing customer orders and inventory, preparing reports, and maintaining databases.
Support the sale team by identifying and qualifying potential leads.
Handle customer inquiries and provide sales assistance and customer service.
Conduct research to identify market trends, customer needs, and competitive analysis.
Assist in organising and promoting events.
THE PERSON:
Must be fluent in English and speak either German or French
A degree in Marketing, Business or a related field
Strong communication skills both verbal and written
Highly motivated
Excellent organisation skills
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Answering customer calls, liaising with service partners for queries in an efficient and timely manner.
Ensuring the delivery of a quality customer experience on each and every communication.
Communicating with suppliers to give our customer relevant updates and information.
Understanding the customer's needs and requirements and adapting an appropriate approach accordingly.
Responding to all calls and emails in a timely manner and to a high standard.
Booking on jobs.
Assisting customers with the company website.
Liaising with drivers.
Giving support to the Director and sales staff as needed.
Assisting with all health and safety.
Be proactive under pressure, show initiative in finding solutions for customers.
Keep a positive outlook in a role that can be challenging, maintaining a friendly telephone manner, and most of all enjoy what you do.
An option to get involved in sales.
Training:
Full International Freight Forwarding Apprenticeship with delivery in the work place, no attendance at college will be needed.
Training Outcome:
Possible full time employment on successful completion of the apprenticeship.
Employer Description:An established but expanding logistics business based in West Kent (Tonbridge). We take pride ourselves on offering a high level of customer service with a positive attitude towards our work and are now actively looking for a motivated, eager individual to join us as Apprentice logistics operational advisor
in Tonbridge, Kent. This is an exciting opportunity for someone who is looking to go into the transport industry.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Patience....Read more...
An exciting opportunity has arisen for a Marketing Assistant with ideally 1 year of experience to join a dynamic team within an innovative content curation platform. This full-time role offers excellent benefits, hybrid working and salary of £23,000.
This is a 12-month fixed-term contract role with potential for a permanent role and a career in Customer Success for exceptional candidates.
As a Marketing Assistant reporting to the Customer Success Director, youll work with Customer Success Managers to provide Curation services across eCommerce customer base.
You will be responsible for:
* Curate and manage content in line with client guidelines.
* Oversee content uploads and taxonomy management, ensuring accuracy.
* Support Customer Success Managers with client issues and setup requests.
* Document and optimise best practices for service improvement.
What we are looking for:
* Previously worked as a Marketing Assistant or in a similar role.
* Ideally have 1 year of experience in contect curation.
* Technically minded with basic understanding of marketing concepts.
Whats on offer:
* Competitive salary
* 28 days holiday
* Regular team days out and events
* Opportunity to work with leading global e-commerce brands.
Apply now for this exceptional Marketing Assistant opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Car Parking Attendant -Richmond - full-time - £29061.50 a year
Do you enjoy working outside?
Do you have excellent customer service skills and enjoy helping people?
Working on our Richmond Council contract you will form part of the parking team operating primarily across Richmond's car parks. You will be an integral part of our team, offering first-class customer service to all users of the car park whilst ensuring the parking rules are adhered to for all users.
What can you except from being a Parking Attendant?
- Help resolve customers concerns, patrol the car park, deter crime, and implement traffic control measures.
- Maintain site cleanliness, safety, whilst delivering continuous improvement in all these areas
- Meet and exceed were ever possible the safety, security and service of the car park customers, our client, and the property.
- Ensure a consistently high level of customer service, to effectively resolve customers problems on site wherever possible
- Carry out first line maintenance of payment machines, and other company equipment
- Assist with revenue transfers and maintain records revenue movement
What you'll bring:
- Excellent customer service skills
- Basic computer skills
- Knowledge of health and safety requirements
- A reliable and responsible attitude to work, including ability to be proactive
We provide full training along with excellent career progression. Many of our current managers started out with us as foot patrol officers, so this could be a great place for you to start your career!
Here's an example of the current benefits on offer!
- £29061.50 per annum
- Shift pattern 5 days out of 7
- Training and Development
- Employee discount scheme
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work setting where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have L&D chances to fulfil their potential while aiming for excellence in their work.
''....Read more...
I am seeking a dynamic Head of Operational Excellence to lead the operational strategy and drive exceptional guest satisfaction across the business. This role is ideal for a strategic, results-driven professional passionate about enhancing customer experience and operational efficiency in the QSR or hospitality industry. Working closely with the senior leadership, this role will oversee guest care initiatives, manage key partnerships with delivery aggregators, lead operational marketing campaigns, and support new product launches.The Head of Operational Excellence responsibilities.
Lead the Guest Care team, implementing strategies that boost customer satisfaction andDevelop and deliver training programs focused on maintaining high guest service standards.Build and maintain strategic relationships with delivery partners to optimise service and streamline communication.Oversee delivery performance metrics and collaborate to enhance efficiency and customer satisfaction through promotions and service improvements.Coordinate and execute marketing campaigns, ensuring seamless integration within restaurant operations.Measure campaign impact and refine strategies based on performance data and guest insights.Oversee the operational launch of new products, ensuring brand standards and customer expectations are met.Identify opportunities for operational efficiencies, leading projects focused on cost reduction, quality enhancement, and service improvement.
The right Head of Operational Excellence
Proven experience in operational leadership within the QSR or hospitality sector.Strong analytical skills with a strategic mindset and data-driven decision-making abilities.Excellent communication skills and a proven track record of leading cross-functional teams.Passionate about customer service with an in-depth understanding of QSR market trends.
....Read more...
I am seeking a dynamic Head of Operational Excellence to lead the operational strategy and drive exceptional guest satisfaction across the business.This role is ideal for a strategic, results-driven professional passionate about enhancing customer experience and operational efficiency in the QSR or hospitality industry. Working closely with the senior leadership, this role will oversee guest care initiatives, manage key partnerships with delivery aggregators, lead operational marketing campaigns, and support new product launches.The Head of Operational Excellence responsibilities.
Lead the Guest Care team, implementing strategies that boost customer satisfaction andDevelop and deliver training programs focused on maintaining high guest service standards.Build and maintain strategic relationships with delivery partners to optimise service and streamline communication.Oversee delivery performance metrics and collaborate to enhance efficiency and customer satisfaction through promotions and service improvements.Coordinate and execute marketing campaigns, ensuring seamless integration within restaurant operations.Measure campaign impact and refine strategies based on performance data and guest insights.Oversee the operational launch of new products, ensuring brand standards and customer expectations are met.Identify opportunities for operational efficiencies, leading projects focused on cost reduction, quality enhancement, and service improvement.
The right Head of Operational Excellence
Proven experience in operational leadership within the QSR or hospitality sector.Strong analytical skills with a strategic mindset and data-driven decision-making abilities.Excellent communication skills and a proven track record of leading cross-functional teams.Passionate about customer service with an in-depth understanding of QSR market trends.
....Read more...
Providing operational business admin support to the operational teams to allow them to fulfil client requirements and business revenue targets
Querying with client’s customer accounts where there may be a discrepancy/misunderstanding as to how the balance has come about
Data inputting on to customer accounts with new information as to the development of their relationship and situation.
Chasing customers for outstanding information when relevant
Sending out invoices for customers to explain the detail of any debts that are outstanding
Training:
NVQ Level 3 Business administrator qualification
Maths and English functional skills training if necessary
Dedicated Juniper skills coach for on the job training
Training Outcome:
Full-time position within the company.
Employer Description:These are three words often used to describe First Locate, and it makes us immensely proud.
It is very easy to get caught up in cost-saving, KPI crunching and churn rates, but we have never lost sight of the most important element in the debt resolution process. The Customer.
We have developed some of the UK’s most advanced Contact Centre technology and have access to over 400 million data points for UK customers, combined with our Government compliant levels of data security and processing; First Locate are highly effective at resolving and processing debt for our clients.
Alongside all this technology we have developed a culture of empathy within our 300+ workforce so any customer contact will reflect favourably on your brand.Working Hours :35 per week to be planned between - Monday - Friday, 9.00am - 5.00pm or 8.00am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Initiative,Confident Telephone Manner,Positive and self-motivated....Read more...
Some of the key responsibilities are as follows:
Client Relationships:
Assist in building and maintaining strong relationships with clients
Understand client needs and objectives to provide tailored solutions
Support the sales team in offering product or service
recommendations
Sales and Revenue:
Assist in meeting or exceeding sales quotas and targets
Identify and pursue new sales opportunities within existing client accounts
Participate in sales calls and meetings to gain practical experience
Account Planning:
Help develop account plans and strategies to achieve sales goals
Conduct market research to identify potential growth areasSupport the tracking of account metrics to monitor progress
Product Knowledge:
Maintain a basic understanding of the company’s products or services
Stay updated on industry trends and competitor offerings
Assist in communicating product features and benefits to clients
Negotiation and Closing:
Assist in preparing and presenting proposals to clients
Support the sales team in closing sales and finalising agreements
The apprentice will also be tasked with maintain an accurate record of our CRM platform and collaborate with our customer support to resolve any issues our clients may have.Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
IT Technical Salesperson Level 3.Training Outcome:Permanent contract based on results.Employer Description:Workforce Management Software Solutions (WFM) is a leading provider of Time & Attendance, access control and workforce management solutions. Established in Swindon, Wiltshire in 1999, the company has over 75,000 users and offers both standard and bespoke solutions. Our suite of products includes Intelligent Time (iTime) for time and attendance services, Intelligent Access Control (iAccess) for robust security workforce management and Intelligent Job Costing for improved project management.Working Hours :Monday to Friday 9am till 5pm. Plus lunch break (between 12pm and 2pm) - to be decided on startSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
You will be the first point of contact for service users calling and emailing in with IT related enquiries. Delivering a professional service that promotes high customer satisfaction levels that our clients are used to and expect.
You will need to be able to recognise and prioritise tasks and take control as you may be alone in the office whilst engineers are out on site. Diagnosing and resolving incidents and escalating where necessary to the appropriate support team member, using the Incident Management and Request Fulfilment processes. Ensuring all appropriate information is gathered and documented and that high priority incidents are dealt with within the expected timescales.
There may be times when you are required to attend a client's office so the ability to drive is preferred.
Key Requirements:
Provide guidance to our clients and contractors with questions and queries in a clear and timely manner
Strong organisation skills.
Strong communication skills
Able to use own initiative
Strong IT skills
Can work well in a team and can also multi-task
Must be able to demonstrate a strong sense of customer focus
Self-motivated and systematic
Results/task orientated attention to detail and accuracy
Excellent time management skills
Must be able to drive and hold a full, clean licence
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Upon successful completion of the apprenticeship, there is the possibility of a full-time role available for a hard-working apprentice, and the potential to specialize in areas such as cyber security, networking, or provisioning.Employer Description:Founded in 2003, Kazzoo Ltd offers flexible IT support, with the backing of an experienced team. We support small and medium-sized businesses throughout Leicestershire and the East Midlands.
We can facilitate as a client’s IT department, or supplement an existing IT department. In both cases, we aim to create long-term partnerships that add value through a combination of high-quality day-to-day support, with ongoing knowledgeable IT advice.Working Hours :Mon – 8.00am - 5.00pm
Tues – Thurs 8.30am -5.00pm
Fri 8.30-4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Holt Executive has teamed up with a leading independent service provider specializing in satellite and radio communications. This partnership ensures that customers around the globe receive secure and high-quality voice and data services. The provider also excels in systems integration, engineering, and IT solutions, serving the maritime, enterprise, defence, and government sectors.
They require a skilled SATCOM Engineer capable of handling everything from simple email applications to complex computer networks involving devices such as routers and switches. This role requires providing installation and commissioning engineering support for MoD/Gov systems worldwide, often at short notice. You will also offer technical support for business development activities related to products and be responsible for building and testing new or repaired MoD systems. As a lead field representative for installations, you will provide training to other engineers, ensuring high standards are maintained across all projects.
Due to the nature of the business, all applicants must hold, or have the ability to achieve, DV Security Clearance.
Key Responsibilities for the SATCOM Engineer:
- Assist MOD System Engineering with product and service evaluations aligned with company strategy, driven by requirements from Sales, Marketing, Management, or self-initiated.
- Support MOD Systems Engineering projects throughout their lifecycle, including design, prototyping, building, installation, integration, and testing, accompanied by thorough documentation.
- Verify design solutions through testing as directed by the Systems Engineering Manager.
- Provide assistance to the projects office for resolving escalated faults.
- Deliver training on terminals for bespoke solutions as needed.
- Collaborate with management and marketing on the technical aspects of product marketing and arrange and support customer demonstration facilities.
- Understand the use of cryptographic equipment and its application and impact in company systems.
- Set up and demonstrate complex satellite communication systems tailored to meet customer needs.
- Perform system administration tasks as outlined in the Security Organisation document.
Key Skills and Experience Required by the SATCOM Engineer:
- Satcom terminal experience required (DVB/Inmarsat).
- Must hold, or have the ability to achieve, DV Security Clearance.
- Excellent communication and time management skills.
- Good administration skills.
- Flexible and pro-active.
- Awareness of MoD systems and requirements.
- Broad IT & Network skills required.
- Professional registration desirable.
- NVQ Level 4 Desirable or similar level.
- Broad knowledge of Network installation required.
Company Benefits:
- Hybrid working
- Annual Bonus
- Private Healthcare
- 25 days holiday per year + bank holidays
- On-site benefits including Gym
- Collaborative and supportive work environment and more!
If your skills and experience match this exciting SATCOM Engineer opportunity, we encourage you to apply now!
''....Read more...
We have an exciting new opportunity for a Product Support Engineer – Automation/SCADA based in Gloucestershire, to join this leader in Motion Control.
As a Product Support Engineer – Automation/SCADA, you will provide technical support to existing customers and enable the communication between customers and the R&D team. Through various media channels you will work with customers to provide solutions, working closely with the R&D team throughout the product life cycle to align customer needs.
Key skills required for this Product Support Engineer – Automation/SCADA, based in Gloucestershire:
Degree or equivalent qualification in Mechanical, Mechatronic or Electronic Engineering
Experience within the Automation, Process Control or related industry
Experience of automation systems e.g. PLC / SCADA / Motion Controller etc
Excellent verbal and written communication skills
This is on onsite position with the opportunity for hybrid working.
This is a fantastic chance to join a growing company who can offer the opportunity of career progression and personal development, working on the latest technology.
To apply for the position Product Support Engineer - Automation/SCADA please send a copy of your CV to Natalie Tyler at ntyler@redlinegroup.Com quoting reference SKK1147, or for more information call Natalie on 01582 878808.....Read more...
During our 2-year programme, you’ll work as part of an awesome team to support the installation of low carbon technology, including air source heat pumps, in customers’ homes.
Spend your time interacting with customers to install, service, fault find and repair our amazing tech. You could even find yourself planning, selecting, installing, servicing and maintaining low carbon tech with the supervision and support of experienced team members.
You will also be responsible for:
Carrying out outstanding work with design criteria, manufacturers guidance, regulations and industry recognised standards and procedures in mind at all times
Completing prep work for the installation of low carbon tech
Testing handover procedures for low carbon tech
Removing and disposing of old heating and hot water systems (to make place for our shiny, low carbon ones!)
Completing routine servicing and maintenance within customer homes
Training:
Level 3 Low Carbon Heating Technician, including Functional Skills in maths and English, if required
Block release at an Octopus Energy facility
Training Outcome:
You’ll work towards a level 3 Low Carbon Heating Technician qualification, learning from the most passionate individuals in the industry
Progression to be discussed on completion of apprenticeship
Employer Description:We’re on a mission to make energy greener, fairer, and genuinely better for people. Powering over 6 million homes in Britian and abroad with award-winning customer service and innovative green energy offers, while building a more sustainable energy system for tomorrow.
We’re one of the few UK ‘double unicorns’, building cutting-edge technology to drive the global green energy revolution. We recently received a $600 million investment from Al Gore’s own sustainable investment fund – a massive vote of confidence from one of the world’s foremost climate action leaders.Working Hours :Work / Study Structure: Block release study in two-week periods at a time, at one of our state of the art facilities at Sheffield, Slough and Hinckley. Working shifts to be confirmed.Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Passionate,Authentic,Resilience,Motivated....Read more...
During our 2-year programme, you’ll work as part of an awesome team to support the installation of low carbon technology, including air source heat pumps, in customers’ homes. Spend your time interacting with customers to install, service, fault find and repair our amazing tech. You could even find yourself planning, selecting, installing, servicing and maintaining low carbon tech with the supervision and support of experienced team members. You will also be responsible for:
Carrying out outstanding work with design criteria, manufacturers guidance, regulations and industry recognised standards and procedures in mind at all times
Completing prep work for the installation of low carbon tech
Testing handover procedures for low carbon tech
Removing and disposing of old heating and hot water systems (to make place for our shiny, low carbon ones!)
Completing routine servicing and maintenance within customer homes
Training:
Level 3 Low Carbon Heating Technician, including Functional Skills in maths and English, if required.
Block release at an Octopus Energy facility.
Training Outcome:
Progression to be discussed on completion of apprenticeship
Employer Description:We’re on a mission to make energy greener, fairer, and genuinely better for people. Powering over 6 million homes in Britian and abroad with award-winning customer service and innovative green energy offers, while building a more sustainable energy system for tomorrow.
We’re one of the few UK ‘double unicorns’, building cutting-edge technology to drive the global green energy revolution. We recently received a $600 million investment from Al Gore’s own sustainable investment fund – a massive vote of confidence from one of the world’s foremost climate action leaders.Working Hours :Work / Study Structure: Block release study in two-week periods at a time, at one of our state of the art facilities at Sheffield, Slough and Hinckley. Working shifts to be confirmed.Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Passionate,Authentic,Resilience,Motivated....Read more...
During our 2-year programme, you’ll work as part of an awesome team to support the installation of low carbon technology, including air source heat pumps, in customers’ homes. Spend your time interacting with customers to install, service, fault find and repair our amazing tech. You could even find yourself planning, selecting, installing, servicing and maintaining low carbon tech with the supervision and support of experienced team members. You will also be responsible for:
Carrying out outstanding work with design criteria, manufacturers guidance, regulations and industry recognised standards and procedures in mind at all times
Completing prep work for the installation of low carbon tech
Testing handover procedures for low carbon tech
Removing and disposing of old heating and hot water systems (to make place for our shiny, low carbon ones!)
Completing routine servicing and maintenance within customer homes
Training:
Level 3 Low Carbon Heating Technician, including Functional Skills in maths and English, if required.
Block release at an Octopus Energy facility.
Training Outcome:
You’ll work towards a level 3 Low Carbon Heating Technician qualification, learning from the most passionate individuals in the industry. Progression to be discussed on completion of apprenticeship.
Employer Description:We’re on a mission to make energy greener, fairer, and genuinely better for people. Powering over 6 million homes in Britian and abroad with award-winning customer service and innovative green energy offers, while building a more sustainable energy system for tomorrow.
We’re one of the few UK ‘double unicorns’, building cutting-edge technology to drive the global green energy revolution. We recently received a $600 million investment from Al Gore’s own sustainable investment fund – a massive vote of confidence from one of the world’s foremost climate action leaders.Working Hours :Work / Study Structure: Block release study in two-week periods at a time, at one of our state of the art facilities at Sheffield, Slough and Hinckley. Working shifts to be confirmed.Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Passionate,Authentic,Resilience,Motivated....Read more...
During our 2-year programme, you’ll work as part of an awesome team to support the installation of low carbon technology, including air source heat pumps, in customers’ homes. Spend your time interacting with customers to install, service, fault find and repair our amazing tech. You could even find yourself planning, selecting, installing, servicing and maintaining low carbon tech with the supervision and support of experienced team members. You will also be responsible for:
Carrying out outstanding work with design criteria, manufacturers guidance, regulations and industry recognised standards and procedures in mind at all times
Completing prep work for the installation of low carbon tech
Testing handover procedures for low carbon tech
Removing and disposing of old heating and hot water systems (to make place for our shiny, low carbon ones!)
Completing routine servicing and maintenance within customer homes
Training:
Level 3 Low Carbon Heating Technician, including Functional Skills in maths and English, if required.
Block release at an Octopus Energy facility.
Training Outcome:
You’ll work towards a level 3 Low Carbon Heating Technician qualification, learning from the most passionate individuals in the industry. Progression to be discussed on completion of apprenticeship.
Employer Description:We’re on a mission to make energy greener, fairer, and genuinely better for people. Powering over 6 million homes in Britian and abroad with award-winning customer service and innovative green energy offers, while building a more sustainable energy system for tomorrow.
We’re one of the few UK ‘double unicorns’, building cutting-edge technology to drive the global green energy revolution. We recently received a $600 million investment from Al Gore’s own sustainable investment fund – a massive vote of confidence from one of the world’s foremost climate action leaders.Working Hours :Work / Study Structure: Block release study in two-week periods at a time, at one of our state of the art facilities at Sheffield, Slough and Hinckley. Working shifts to be confirmed.Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Passionate,Authentic,Resilience,Motivated....Read more...
Software support for our main software products plus associated services such as SMS and off-site backup
Also diagnosing hardware issues, and passing on to our hardware engineers where necessary
You will also have interactions with third party software such as imaging systems
There will be learning curve with regards to understanding how dental practices function and the regulations they have to work within, but you will be fully supported with this and you will pick it up as you go (we all started somewhere)
Escalating issues where appropriate
Pass on any feedback or suggestions by customers to the appropriate team members
What you will gain?
By providing telephone IT technical support to our client base of dental practices using our Edge software.
You will gain:
Experience in troubleshooting and diagnosing issues with hardware and software; such as various Windows OS, peripherals, network/Internet connectivity
Knowledge of networking (routers, switches, IP Addressing etc)
Knowledge of antivirus and firewalls
A working knowledge of SQL
Significant experience in problem solving and customer care
Gain communication skills and the ability to demonstrate empathy with the customer
Training:
Information Communication Technician Level 3 Apprenticeship Standard
CompTIA Network+
Training Outcome:
We expect to be offering a full-time opportunity within the business
Employer Description:We are a close-knit team and have created a family environment, so you must be able to fit in with that. Teamwork is the name of the game, so we are looking for someone who can fully engage with and operate in such an environment, even when some team members are working remotely. Someone who is not afraid to ask a question, as we operate a ‘no question is a daft question’ policy.Working Hours :Monday - Thursday, 9.00am - 5.30pm, Friday, 9.00am - 5.00pm with a 60-minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
During our 2-year programme, you’ll work as part of an awesome team to support the installation of low carbon technology, including air source heat pumps, in customers’ homes. Spend your time interacting with customers to install, service, fault find and repair our amazing tech. You could even find yourself planning, selecting, installing, servicing and maintaining low carbon tech with the supervision and support of experienced team members. You will also be responsible for:
Carrying out outstanding work with design criteria, manufacturers guidance, regulations and industry recognised standards and procedures in mind at all times
Completing prep work for the installation of low carbon tech
Testing handover procedures for low carbon tech
Removing and disposing of old heating and hot water systems (to make place for our shiny, low carbon ones!)
Completing routine servicing and maintenance within customer homes
Training:
Level 3 Low Carbon Heating Technician, including Functional Skills in maths and English, if required.
Block release at an Octopus Energy facility.
Training Outcome:
You’ll work towards a level 3 Low Carbon Heating Technician qualification, learning from the most passionate individuals in the industry. Progression to be discussed on completion of apprenticeship.
Employer Description:We’re on a mission to make energy greener, fairer, and genuinely better for people. Powering over 6 million homes in Britian and abroad with award-winning customer service and innovative green energy offers, while building a more sustainable energy system for tomorrow.
We’re one of the few UK ‘double unicorns’, building cutting-edge technology to drive the global green energy revolution. We recently received a $600 million investment from Al Gore’s own sustainable investment fund – a massive vote of confidence from one of the world’s foremost climate action leaders.Working Hours :Work / Study Structure: Block release study in two-week periods at a time, at one of our state of the art facilities at Sheffield, Slough and Hinckley. Working shifts to be confirmed.Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Passionate,Authentic,Resilience,Motivated....Read more...
During our 2-year programme, you’ll work as part of an awesome team to support the installation of low carbon technology, including air source heat pumps, in customers’ homes. Spend your time interacting with customers to install, service, fault find and repair our amazing tech. You could even find yourself planning, selecting, installing, servicing and maintaining low carbon tech with the supervision and support of experienced team members. You will also be responsible for:
Carrying out outstanding work with design criteria, manufacturers guidance, regulations and industry recognised standards and procedures in mind at all times
Completing prep work for the installation of low carbon tech
Testing handover procedures for low carbon tech
Removing and disposing of old heating and hot water systems (to make place for our shiny, low carbon ones!)
Completing routine servicing and maintenance within customer homes
Training:
Level 3 Low Carbon Heating Technician, including Functional Skills in maths and English, if required.
Block release at an Octopus Energy facility.
Training Outcome:
You’ll work towards a level 3 Low Carbon Heating Technician qualification, learning from the most passionate individuals in the industry. Progression to be discussed on completion of apprenticeship.
Employer Description:We’re on a mission to make energy greener, fairer, and genuinely better for people. Powering over 6 million homes in Britian and abroad with award-winning customer service and innovative green energy offers, while building a more sustainable energy system for tomorrow.
We’re one of the few UK ‘double unicorns’, building cutting-edge technology to drive the global green energy revolution. We recently received a $600 million investment from Al Gore’s own sustainable investment fund – a massive vote of confidence from one of the world’s foremost climate action leaders.Working Hours :Work / Study Structure: Block release study in two-week periods at a time, at one of our state of the art facilities at Sheffield, Slough and Hinckley. Working shifts to be confirmed.Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Passionate,Authentic,Resilience,Motivated....Read more...
During our 2-year programme, you’ll work as part of an awesome team to support the installation of low carbon technology, including air source heat pumps, in customers’ homes. Spend your time interacting with customers to install, service, fault find and repair our amazing tech. You could even find yourself planning, selecting, installing, servicing and maintaining low carbon tech with the supervision and support of experienced team members. You will also be responsible for:
Carrying out outstanding work with design criteria, manufacturers guidance, regulations and industry recognised standards and procedures in mind at all times
Completing prep work for the installation of low carbon tech
Testing handover procedures for low carbon tech
Removing and disposing of old heating and hot water systems (to make place for our shiny, low carbon ones!)
Completing routine servicing and maintenance within customer homes
Training:
Level 3 Low Carbon Heating Technician, including Functional Skills in maths and English, if required.
Block release at an Octopus Energy facility.
Training Outcome:
You’ll work towards a level 3 Low Carbon Heating Technician qualification, learning from the most passionate individuals in the industry
Progression to be discussed on completion of apprenticeship.
Employer Description:We’re on a mission to make energy greener, fairer, and genuinely better for people. Powering over 6 million homes in Britian and abroad with award-winning customer service and innovative green energy offers, while building a more sustainable energy system for tomorrow.
We’re one of the few UK ‘double unicorns’, building cutting-edge technology to drive the global green energy revolution. We recently received a $600 million investment from Al Gore’s own sustainable investment fund – a massive vote of confidence from one of the world’s foremost climate action leaders.Working Hours :Work / Study Structure: Block release study in two-week periods at a time, at one of our state of the art facilities at Sheffield, Slough and Hinckley. Working shifts to be confirmed.Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Passionate,Authentic,Resilience,Motivated....Read more...
