Main Responsibilities and Tasks
To Act in a Professional Manner at ALL Times.
To develop the ability to handle various tasks simultaneously and adapt to changing priorities and urgencies.
Customer Care
Processing sales orders onto the company's ERP system.
Sales order checking and validation.
Answering phones and managing incoming emails, responding directly or directing appropriately.
Keeping customers updated throughout the full order cycle.
Supporting the coordination and response to customer queries and concerns.
Actioning responses in a prompt and professional manner.
Providing general administrative support and front of house duties as required.
Commercial / Buying Exposure
Assisting with processing purchase orders within the ERP system.
Supporting the tracking of outstanding purchase orders and deliveries.
Liaising with suppliers regarding order acknowledgements and updates.
Supporting the maintenance of supplier information within the ERP system.
Planning Exposure
Providing support for the Commercial Manager where required.
Assisting with basic planning and order tracking activities.
Supporting communication between departments to ensure customer requirements are met.
General Responsibilities
Documenting processes and supporting updates to standard operating procedures.
Achieving tasks within set timeframes to meet departmental targets.
Supporting continuous improvement within the department.
Carrying out any other reasonable tasks as requested by the Commercial Manager or Commercial Director.
Observing Health & Safety and manual handling regulations.
Ensuring all company directives, policies and procedures are adhered to.
Maintaining 5S and general housekeeping standards.
Adhering to the practices detailed in the employee handbook.
Training Outcome:To become a fully trained and qualified in business administration and customer care with Nordell.Employer Description:Nordell say:
Nordell is one of the UK’s leading plastic injection moulders, delivering plastic injection moulding services that help businesses turn ideas into engineered plastic components built for lasting value.
From our state-of-the-art facility in Worthing, West Sussex, we combine technical expertise, automation and sustainability to achieve dependable results from concept design and tooling through to full-scale production.
Our injection moulding operations run in a clean, controlled production environment, supporting improved consistency, surface finish and technical performance across every component we produce.
We help manufacturers bring better products to market faster, with repeatable quality and a reliable UK partner they can trust.Working Hours :8.00am-5.30pm Monday to Thursday.
8.00am to 12.30pm Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
As an apprentice, you will start in the warehouse, learning about motor parts, stock control, and warehouse operations. Over time, you will progress to the customer service side of the business while working towards your NVQ Level 2 Customer Service qualification.
Key Responsibilities
Support the Branch Manager in motivating delivery staff and maintaining excellent customer service standards.
Assist with sales, margins, costs, and overall branch performance according to company requirements.
Help implement promotional strategies and activities.
Support the management of cash, debtors, and stock systems in line with company procedures.
Ensure company stock is correctly and safely stored in accordance with manufacturer specifications.
Check and process all stock-related paperwork accurately.
Participate in regular stock takes and report any anomalies to the Branch Manager.
Assist with replenishing shop merchandise and maintaining a clean, professional branch appearance.
Help manage the upkeep and condition of all equipment, fixtures, and fleet vehicles.
Support the Branch Manager in managing costs, overheads, and profitability.
Liaise with suppliers and partners as required.
Monitor and report on slow-moving or redundant stock.
Assist in maintaining health and safety standards and ensuring staff awareness and compliance with company policy and relevant legislation.
Training:The training will take place at the apprentice's place of work.
Training will be given to members of staff, as well as a training provider who will go to the place of work of the apprentice. Training Outcome:Once completed, you will be able to move on to the next training course, which is Team Leading L3.Employer Description:Motor Parts Direct first opened it's doors in Kettering in 1999.
We have an experienced, friendly team in every branch ensuring expertise in supplying the right part for your car.
Despite the pandemic, 2020 was one of Motor Parts Direct’s busiest years with the opening of 20 new branches and no plans to stop there! We believe that our level of service provided within the motor industry should be experienced by as many people possible.
Having built up the business to a network of over 176 branches, with 15 distribution centres, millions of pounds worth of stock and a fleet of over 1100 delivery vehicles, the company has set new standards in an industry all too often beset by promises that are not kept.
As motor part suppliers are often competing to offer the same products as each other, the best way for a company to forge a point of difference is through the service they offer. Motor Parts Direct are the company to do just that.
“We strive to ensure we develop our staff to provide a service level beyond our customer’s expectations. Our customers have a choice. We aim to be that ‘natural choice’.”Working Hours :Monday - Friday 8am -5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
At The Coconut Tree, we’re all about warm hospitality, great food and drinks, and creating memorable experiences for our guests. This role is perfect for someone who enjoys working with people, wants to build confidence in customer service, and is keen to start a career in hospitality while earning and learning at the same time.
As an Apprentice Food & Beverage Team Member, you’ll be supported by an experienced team while working towards a Food and Beverage Team Member Apprenticeship Level 2 over 15 months.
With full training and ongoing support, you’ll learn how to:
Welcome guests warmly and help them feel comfortable from the moment they arrive.
Present menus, explain food and drink options, and make recommendations based on guest preferences.
Take orders, support table service, and use a table management system during service.
Serve food and drinks confidently and professionally, explaining dishes and cocktails when needed.
Process bills and payments accurately and efficiently.
Keep tables, dining areas, and the bar clean, organised, and well presented.
Help prepare and serve drinks efficiently during busy service periods.
Learn how to manage stock, store items correctly, and check expiry dates to reduce waste.
Follow food hygiene, health, and safety procedures, including temperature checks and record keeping.
Handle customer questions or concerns calmly and professionally, with support from the team when needed.
Attend training sessions, fire drills, and development opportunities to build your skills.
Work as part of a supportive team and follow company values, policies, and guidelines.
Training & Development
You’ll work towards a Food and Beverage Team Member Apprenticeship Level 2 alongside your day-to-day role.
No previous experience is required — we’ll teach you everything you need to know.
You’ll gain valuable skills in customer service, teamwork, communication, and hospitality operations.
Things to consider
This role includes evening and weekend work, as part of a flexible rota.
Applicants should be based locally or able to travel reliably to the restaurant.
If you’re looking for a welcoming place to learn, grow, and start your hospitality career in a supportive environment, we’d love to hear from you.Training Outcome:Yes. We’re passionate about developing our team, and anyone who performs well will have the opportunity to grow with us and progress to the next level in the kitchen. From learning new skills to taking on more responsibility, we offer clear pathways for career development within our fast-growing restaurant group.Employer Description:The Coconut Tree is a restaurant group offering a uniquely Sri Lankan dining experience, serving delicious small plates and Cocktails in a relaxed ‘island vibe’ setting. The group currently has eight restaurants in various locations in the South, namely: Cheltenham, Bristol x 2, Bath, Oxford, Reading, Bournemouth and London.Working Hours :30 hours per week, on a shift pattern basis, weekends are a must. Exact shift patterns to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
Prepare and send freight quotes for air, sea, and road shipments
Liaise with carriers and partners to obtain competitive rates
Analyse costs (freight, fuel, duties, surcharges) to build accurate pricing
Update and maintain internal rate sheets and pricing systems
Support the sales team with timely and competitive quotations
Monitor market trends and rate fluctuations
Assist with tender documents and larger customer pricing proposals
Communicate with overseas agents to coordinate international pricing
Ensure quotes align with company margins and service requirements
Follow up on quotes and track conversion into bookings
Training:
On-the-job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end-point assessment
For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours in order to progress and develop
Identify, track and support 6 hours of off-the-job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
Progress from Pricing Apprentice to Senior, gaining hands-on experience in quoting, cost analysis, and strategy
Develop your skills, take on more responsibility, and grow into a key role driving competitive pricing and business success
Employer Description:Blaiklock International Logistics is a dynamic and reliable logistics provider specializing in the seamless movement of goods across global markets. With a strong focus on efficiency, transparency, and customer satisfaction, Blaiklock International Logistics delivers tailored freight solutions that meet the unique demands of each client.
From international shipping and customs coordination to end-to-end supply chain management, the company combines industry expertise with a proactive approach to ensure timely and secure delivery. Committed to building long-term partnerships, Blaiklock International Logistics prides itself on professionalism, adaptability, and a dedication to keeping businesses moving worldwide.
Working Hours :Monday to Friday, 09:00 to 17:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Support the planning, scheduling and delivery of targeted marketing campaigns.
Assist with managing and updating website content.
Source, create, edit and publish marketing content for social media, email and offline use.
Maintain accurate marketing data and assets within the CRM.
Help monitor and evaluate content performance and campaign results.
Provide admin support for marketing activities, including webinars, events, PPC, PR, and partner initiatives.
Assist with market research and contribute customer insights to help improve Dolphin products and services.
Develop strong knowledge of customer needs and Dolphin software solutions, contributing insights to support continuous improvement.
Training:The successful candidate will undertake a 20-month, nationally recognised qualification through TDM.
This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification, along with weekly off-the-job training and monthly coaching sessions.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification.
You will have a designated mentor in the workplace to support your learning and, at the end of the programme, will be assessed via an external assessment body.
This is a Level 3 qualification. Training Outcome:Opportunity to progress to the Level 6 Digital Marketing Management Degree Apprenticeship will be considered for the right person.Employer Description:Dolphin is a world leader in software for people who are blind, partially sighted and neurodiverse with a distribution channel in over forty countries. Our software makes a real difference to our customers, helping individuals to get online and connect with family and friends, helping students to fully engage and succeed in education and helping employees to excel in a variety of work settings.Working Hours :Monday-Friday, times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Creative,Initiative,Strong written skills,Strong social media interest,Digital accessibility interest,Experience with Hubspot,Self-motivated, enthusiastic,Results driven,Works under own initiative,Commercial awareness....Read more...
JOB DESCRIPTION
Job Title: Brand Marketing & Integration Manager- Pro-focus
Location
Vernon Hills, IL
Department: Rust-Oleum US Marketing
SUMMARY STATEMENT:
Manages the development and execution of Rust-Oleum's pro-focused and industrial brand and marketing strategies across assigned product platforms, supporting growth within professional, trade, and channel-driven environments. Translates pro customer, competitive, and category insights into compelling brand narratives, messaging frameworks, and campaign strategies that connect product strategy to marketing activation. Develops creative briefs and partners with internal teams and external agencies to bring big ideas to market, ensuring integration across pro and multi-channel touchpoints and alignment with brand positioning. Owns the end-to-end campaign workflow, driving cross-functional collaboration with Product, Sales, and Marketing to deliver on-time, on-budget, and on-brand execution in support of commercial and category objectives.
JOB RESPONSIBILTIES:
Partner with Pro-focused Product Development, Sales, and Business Unit leaders to develop go-to-market (GTM) marketing strategies and plans that align product launches, extensions, refreshes and growth initiatives with professional customer needs and marketing activation.
Translate business, market, and pro customer insights into clear brand positioning, value propositions, and integrated marketing plans that support brand, category, and commercial growth within professional channels.
Lead the development of campaign strategies and creative briefs tailored to professional audiences, clearly defining objectives, target segments (e.g., contractors, installers, dealers), key insights, and success metrics.
Partner with creative agencies and internal teams to develop breakthrough, pro-relevant ideas and campaigns that bring brand strategy to market and drive measurable impact across pro touchpoints.
Manage the end-to-end campaign process, from concept and creative development through asset delivery, ensuring alignment with business strategy, timelines, budgets, and professional channel execution.
Collaborate across marketing teams to ensure cohesive messaging and activation across pro and multi-channel environments, including sales, digital, trade, retail, and partner-led touchpoints.
Serve as the primary brand marketing liaison to Product for assigned categories, ensuring marketing initiatives support pro-centric commercial objectives, growth logic, and in-market execution.
Coordinate cross-functional input from Product, Sales, and Marketing to deliver cohesive pro-focused GTM plans.
Monitor brand health, campaign performance, KPIs, and pro category trends; partner with analytics and insights teams to optimize messaging, media, and activation across professional channels.
Contribute to the development of frameworks, tools, and processes that improve pro-focused campaign planning, creative alignment, speed to market, and marketing efficiency.
Support brand architecture, identity, and positioning initiatives led by the Director, ensuring consistency and relevance across assigned pro product platforms and audiences.
QUALFICATIONS:
Bachelor's degree in Marketing, Communications, Business, or a related field.
7-10 years of progressive marketing experience, with a strong background with industrial, B2B, or trade-driven environments and audiences, including expertise in brand strategy, go-to-market planning, and integrated campaign development.
Demonstrated understanding of product commercialization and launch planning for professional audiences, including contractors, installers, dealers, distributors, or other skilled trade or enterprise customers.
Experience partnering cross-functionally with Product, Sales, Trade and Marketing teams to align commercial objectives with marketing strategies across direct, distributor, and trade channels.
Strong background developing brand narratives, positioning frameworks, creative briefs, and campaign plans that connect customer insights, category needs, and real-world jobsite or professional use cases.
Excellent project management and prioritization skills, with the ability to lead multiple campaigns, launches, and workstreams simultaneously in a fast-paced, matrixed environment.
Strong analytical and strategic thinking skills, with experience leveraging performance data, customer feedback, and market insights to optimize campaign effectiveness and support business growth.
Effective communicator and influencer, capable of aligning diverse stakeholders, building credibility with marketing, product and sales; fostering trust across functional and regional partners.
Experience managing creative partners to deliver integrated, results-driven marketing programs that support professional channel needs.
Ability to advise team members on meeting timelines, resolving executional or technical challenges, and adapting plans to evolving business needs.
Skilled at collaborating with customers, channel partners, and internal peers on initiatives that impact multiple departments and drive shared business outcomes.
Experience supporting or executing business planning, budget management, forecasting, and organizational priorities aligned to commercial and growth objectives.
Salary Target Range: $105,000 - $130,000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online!....Read more...
Support the HR team to deliver transitional HR services
Provide timely administration support
Support recruitment and learning and development activities
Develop and maintain positive relationships with key stakeholders
Maintain employee records and HR system
Assist in providing accurate HR/Managements reports
Support any ad-hoc related HR projects
Training Outcome:Progression into HR Role.Employer Description:STEP Academy Trust was established in 2011, starting with its founder primary school, Gonville Academy. The Mission of the Trust, to improve the life chances of all children, where we have the capacity to make a difference, we are morally bound to so, is what binds the Trust together as one, STEP First.Working Hours :• Working Week: 36h per week, Monday-Friday, 49.4 weeks per year.
Days and shifts TBC.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
Technical Consultant – Managed Services Provider
Location: Onsite in Wolverhampton Salary: between 45,000-50,000, depending on experience. Type: Permanent
A leading Managed Services Provider is seeking a versatile and ambitious Technical Consultant to join its growing team. This is a role for someone who enjoys variety, thrives in a fast‑paced environment, and is keen to play a key part in the expansion of a rapidly developing Managed Services and IT Services portfolio.
The position offers a blend of technical escalation, project delivery, and customer‑facing consultancy, providing a strong platform for long‑term progression as the business continues to scale.
Key responsibilities:
The Technical Consultant will operate as a senior technical resource within the MSP, supporting both internal teams and external customers. Responsibilities include:
Acting as a 2nd/3rd Line escalation point for complex technical incidents
Delivering on‑prem to cloud migration projects, with a focus on Microsoft 365 and Azure
Providing presales and technical advisory support to the sales team
Engaging directly with customers to understand requirements and shape effective solutions
Contributing to the development and enhancement of the MSP’s service offerings
This is a hands‑on, multi‑faceted role with exposure to a wide range of technologies and customer environments.
Required experience:
Strong background within an MSP or multi‑customer environment
Solid technical expertise across Microsoft 365, Azure, and traditional on‑prem infrastructure
Confident troubleshooting ability at a 2nd/3rd Line level
Experience delivering technical projects, ideally cloud migrations
Ability to support presales activity and communicate technical detail clearly
A proactive, consultative mindset and a genuine enthusiasm for technology
Office based – Wolverhampton.
Paying up to 50k, depending on experience.
Must be eligible to work in the UK.....Read more...
An exciting opportunity has arisen for a Systems Engineer, focussed on Integration & Test, to join a team developing advanced flight simulation systems used by pilot training operations around the world.
You will play a key role in system integration, verification, and validation, ensuring these complex simulators meet rigorous operational standards and customer requirements. This is a hands-on position at the heart of a major transformation programme, ideal for someone who is highly motivated, customer-focused, and eager to implement change.
Key Responsibilities
- Contribute to the integration of hardware and software subsystems into cohesive flight simulation systems.
- Collaborate with multidisciplinary teams to design and execute integration procedures.
- Diagnose and resolve integration issues, optimizing system configurations for performance and reliability.
- Define and execute test plans to verify functionality, safety, and regulatory compliance.
- Develop and conduct test procedures to validate the accuracy and reliability of flight simulation systems.
- Respond to issues identified during testing or customer feedback.
- Troubleshooting, root-cause analysis, and technical support to resolve complex system problems quickly.
Qualifications & Experience
- Bachelors degree in Aerospace, Electrical, or Systems Engineering, or a related field (Masters a plus).
- Proficiency in system integration, hardware/software interfaces, and performance testing.
- Experience with simulation tools and platforms (e.g., MATLAB, Simulink, RTOS).
- Excellent written and verbal communication skills and strong analytical/problem-solving abilities.
Benefits
- Discretionary Annual Bonus
- 25 days holiday (plus bank holidays), increasing with service, with the option to buy/sell up to 5 days.
- Private medical insurance (optional family cover).
- Pension scheme with up to 7% employer contribution.
- Life assurance (4x salary, flexible up to 10x).
- Group income protection.
- Flexible benefits including healthcare cash plan, dental cover, gym membership, critical illness cover, and cycle-to-work scheme.
- Employee assistance programme for mental health and wellbeing support.
- Subsidised staff restaurant and on-site parking with electric vehicle charging stations.
Additional Information
- Primarily office-based (four days a week) with regular lab and simulator facility interaction.
- Applicants must have the right to work in the UK.
This is a unique opportunity to contribute to next-generation flight simulation technology, working with cutting-edge systems that enhance pilot training and aviation safety worldwide.
TT....Read more...
Working within our Plymouth location as a Warehousing Support Apprentice. This role is ideal for someone with a keen interest learning all aspects of warehousing processes and have the ability and confidence to liaise with customers and internal staff. You will need to be a good communicator and an organised person. You will be reporting to the Warehousing Supervisor in providing a support service where you will learn a wide range of skills including Warehousing processes, Customer Service and administrative processes. Enjoy troubleshooting and working with a range of people and be a resourceful and helpful person.
Working within the warehouse and office you will be supporting other staff in all aspects of the Warehousing processes
Dealing with inbound packages and goods
Locating lost items and supporting the team with any queries they have
Working on the Warehousing processing systems
Dealing with queries over the telephone and via emails
Organising delivery runs
Picking and packaging of products
Completing relevant administration
Liasing with customers and suppliers
Training:
Supply Chain Warehousing Operative Level 2
Functional Skills maths & English Level 2 (if required)
Min 20% OTJT
EPA
No day release - inhouse training
Training Outcome:Can progress within business depending on business needs and performance.Employer Description:Hayley Group is the largest independent distributor of engineering products and consumables in the uk. They are an equal opportunities employer, currently employing over 1300 people who provide industry leading customer service.Working Hours :Monday - Friday, 8.00am - 5.00pm.
1-hour lunch.
Max 40 hours per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Hardall International Limited are seeking applications for a Business Administration apprentice to join their busy Credit Control team. Hardall are a family-run business based in Dunstable who have been designing, manufacturing and installing bespoke chute systems since 1983 and is a market leader in this field.About the role; Although you will be part of the Credit Control Team, you will gain experience via on-the-job training in different areas of business administration, including customer service, finance, supply management, health and safety and other areas.You will be providing office support in all areas of business administration. This includes assisting with departmental financial records, preparing reports, dealing with customers, including resolving problems and complaints, to maximise customer service. The role will involve working in company software, portals and databases, so you will require good IT skills. You will be a confident person who will maintain good customer relationships.If successful, you will work with Hardall and gain a qualification by attending Bedford College on day release once per month to obtain a Level 3 Business Administration qualification, which is an 18-month programme, so you will be earning a salary whilst you learn and gain qualifications. You will also be assigned an experienced workplace mentor, who will support you to develop your workplace skills, knowledge, and behaviours throughout the duration of your apprenticeship programme.Training:
Level 3 Business Administration
Level 2 Functional Skills English and maths
Training Outcome:On successful completion of the apprenticeship, there may be the opportunity to be offered a permanent role within Hardall International Ltd.Employer Description:Designing, manufacturing, installing and servicing refuse and recycling waste as well as linen laundry chutes.Working Hours :Monday to Thursday 8.00 - 17.00, Thursday 8.00 - 16.00 1 hour for lunch.Skills: Able to be part of a team,Communication skills,Organisation skills....Read more...
CRITICAL FACILITY TECHNICIAN (HVAC & COOLING FOCUS)– GLOBAL ORGANISATION – FRANKFURT, GERMANY – COMPETITIVE BASIC SALARY + 10% BONUS, MILEAGE ALLOWANCE & EXCELLENT BENEFITS Our client is a market leading national and international solutions provider operating in over 55 countries, offering market leading solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centres, cloud services, and art storage and logistics, our client helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working. Due to their continued and huge success, they now require an experienced Critical Facility Technician to work from the Frankfurt, Germany Data Centre. THE ROLE
As a Critical Facilities Technician, you will be providing technical and facility support in a 24x7 data centre environment, including maintenance and oversight of electrical, HVAC, civil and building management systems.You will take ownership of the data centres critical power, cooling/environmental, security & support systems and facilities to meet or exceed uptime service levels.Proactively support the safety of the environment & occupants and ensure all safety procedures are adhered to while performing work.Perform limited maintenance tasks to ensure smooth operation of the data centre heating and cooling systems and overall facility.Permit and monitor contract vendors.Monitor, resolve and update all assigned service tickets using our client’s ticketing system. Including trouble tickets and customer installations of electrical and physical equipment.Take daily operational readings of all mechanical and electrical equipment and inspect buildings, grounds, and all equipment for unsafe or malfunctioning operation.Escort and periodically check vendors while performing maintenance to ensure that the rules and operating procedures are followed.Assist in arranging access and creating work authorisations and changes for internal works or for vendors.Proactively identify issues and take the needed steps to resolve. Assist with service delivery tasks when needed.Working hours and shifts are varied and nights, weekends and holidays may be required.The ability to obtain security clearance via government or other agency background check may be required for customer support.24 hours shift availabilityYou will be working from the Frankfurt, Germany datacentre
THE PERSON
As a Critical Facilities Technician you will have experience in a data centres, critical operations environment or mission critical operations environmentsAn Electrical or Mechanical Engineering qualification or formal training requiredExperience as a Common Electrician, Cooling Technician, Cooling Specialist, Air Handling Specialist or similar engineering or technician experience within data centres or mission critical environmentsGerman speaking with conversational English skills requiredMulti-tasking - they use several different systems to manage ticket queues and work tasks can change throughout the day.Attention to detail - ability to understand and follow a documented process and safety codeThe role is very process driven.Organization & prioritization - following processes and managing your time with minimal supervision to get work done efficiently and on time.Dedication & desire to learnCustomer service mentalityOpportunities for overtime work will be available.Working hours and shifts are varied and nights, weekends and holidays may be required.The ability to obtain security clearance via government or other agency background check may be required for customer support.Fluent German speak with conversational English is essentialLive in or around Frankfurt, Germany
THE PACKAGE
Competitive salary up to €73,00010% BonusExcellent benefits including mileage allowance, on call allowance and bonusOpportunity to develop yourself and build your careerGreat working environment in a dynamic, international, fast-growing organisationHuge company with offices in over 55 countriesExcellent Benefits & Training as associated with a leading global organisation
#DataCentreTechnician #DataCenterTechnician #CriticalFacilities #CriticalFacilitiesTechnician #FacilitiesTechnician #DCOperations #DataCentreOperations #DataCenterOps #MissionCritical #MissionCriticalFacilities #FacilitiesEngineer #ElectricalTechnician #MechanicalTechnician #CoolingTechnician #HVACTechnician #CoolingEngineer #RefrigerationTechnician #ThermalManagement #CoolingSystems #HVACEngineering #BuildingServices #M&EEngineering #PowerSystems #BMS #FMEngineer #DataCentreEngineering #Colocation #CloudInfrastructure #Hyperscale #EdgeDataCenter #UptimeInstitute #Tier3 #Tier4 #MissionCriticalOps #FacilitiesOperator #SiteTechnician #OperationsTechnician #PlantTechnician #ShiftTechnician #MaintenanceTechnician #InfrastructureTechnician #FieldTechnician #TechnicalOperations #EngineeringJobs #TechCareers #DataCenterJobs #DataCentreCareers #FacilitiesManagement #EngineeringCareers #InfrastructureJobs....Read more...
Your main duties and responsibilities will include, but not be limited to:
Deliver excellent customer service in line with Banks Homes processes and policies.
Assist the Sales Executives to follow up all customer enquiries (website, telephone, email or walk-in), supporting with conversation to site visit or appointment.
Effectively and efficiently capture customer details and record accurately within the company systems.
Support Sales Executives to ensure timely follow-up of all enquiries.
Build strong relationships with customers, colleagues, and external stakeholders.
Build an awareness of the local housing market and economic conditions.
Demonstrate comprehensive local knowledge, including amenities, schools, transport links and competitors.
Travel to all designated developments to undertake pre-booked customer appointments.
Build a detailed knowledge of all relevant Banks Homes house types for the development.
Undertake training conducted by the Sales Manager and Sales Executive to utilise our sales methodology, schemes and incentives. Following the training, you will then be able to effectively close a sale.
Proactively sell personalised homes through customer extras, and manage implementation across all reservations to drive additional profit for the company.
Meet the agreed sales targets, including reservations, exchanges, and completions, within the required timeframes in agreement with the Sales Manager.
Ensure the health and safety of customers, colleagues, and all site visitors in line with legal requirements and company policies.
Maintain consistent use of appropriate personal protective equipment, including a personal alarm, at all times while at work.
Training:In this role, you will gain hands-on experience whilst working towards a Level 4 Sales Executive apprenticeship. Throughout the apprenticeship programme you will engage in on-the-job training, coursework and assessments that will support your development. To be successful, you should fully engage with all elements of the apprenticeship and represent the organisation positively both in the workplace and at college.
You will report to and work closely with the Sales Manager. In addition you will work closely with Sales Executives, Sales and Marketing Director and liaise proactively with the other internal departments, i.e., commercial, construction, communication, technical and marketing teams, as well as external stakeholders and partners to ensure that sales targets are achieved and exceeded.
You will work under the guidance of your course tutor to support your development and progress in conjunction with your line manager and our Group Learning & Development Manager. Regular communication with the course tutor will be essential to ensure alignment between on-the-job training and academic requirements. You will be expected to attend scheduled reviews and provide updates on your learning, performance, and coursework. You will spend the majority of your time on housebuilding sites you are assigned to and you will be required to work weekends. There may be a requirement for you to occasionally attend meetings at our Head Office, Durham and our office at Harewood House, Leeds. Training Outcome:Upon completion of the L4 apprenticeship, you will progress on to becoming a Sales Executive.Employer Description:Banks Homes is part of the Banks Group. Established in 1976, the Banks Group is a family business with a rich history in the development sector. We operate in a range of business areas, including Banks Property, Banks Homes, Banks Mining and Banks Plant Solutions. We’re responsible for a range of developments across the north of England, Yorkshire and Scotland.
The Banks Group works closely with, values and listens to the views of communities close to our projects, our business partners and our people. This is an approach that we call Development with Care – an approach that ensures we work safely, responsibly and sustainably across our three business areas at all times. We want our developments to leave a positive long-term legacy on the environment and local communities that host our developments.
We believe in placing people and the planet at the heart of what we do, looking for ways to leave a positive impact on local communities and the environment. Our people understand, practice and share this ethos. They manage a range of projects from inception through to completion, including gaining all necessary planning permissions and consents, while ensuring local communities and the environment are cared for.
At Banks Group, we’re excited to be growing our business with the launch of Banks Homes - our dedicated housebuilding division.
With a skilled in-house team of surveyors, planners, and technical specialists in housebuilding, drainage and highways, creating our own range of homes was a natural next step.
Banks Homes was born from a desire to create sustainable, well-designed homes that support healthier, happier lives. Inspired by the needs and aspirations of our customers, we’ve developed a thoughtful blueprint for modern living, carefully considering how each space functions to support everyday wellbeing.
From the location and landscaped gardens to the high ceilings, ¾-height windows and bi-fold doors, every element has been designed to maximise space, natural light and comfort. We’ve future-proofed our homes with energy efficient features and smart technology to help reduce energy bills , while our dedicated customer service team is here to make every step of your journey smooth and stress-free.
Wherever striking design, future-proof sustainability and desirable locations come together, you’ll find a Banks Home.Working Hours :Thursday to Monday 9:30 - 17:15
The sales office is closed on Tuesdays and Wednesdays, so there is a requirement to work weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience,Comfortable with travel....Read more...
The role of a Customer Experience Specialist Service Advisor Apprentice expert:
Understanding your customers and the business
Developing knowledge of relevant regulations and legislation
Using appropriate resources and technology to meet the needs of customers
Keeping up to date with the most recent product information
Resolving challenges
Understanding the extended customer journey
Understanding how to apply different skills and behaviours in various different situations
Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture
Apply knowledge and skills to find solutions to complex challenges
Analyse service levels and develop options for improvement
Training:
Working towards a Level 3 apprenticeship as a Customer Experience Specialist Service Advisor Apprentice you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme
Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz.
Examples of some career paths our graduates have taken are:
Customer Support Executive
Front of House- Brand Representative
Customer Service expert leading to after sales, service advisor or parts advisor
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :To be confirmed by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
An office-based training scheme. You will not need to attend college campuses to complete this apprenticeship
The role of a customer service practitioner is to deliver high-quality products and services to the customers of their organisation
Your core responsibility will be to provide a high-quality service to customers, which will be delivered from the workplace, digitally, or through going out into the customer's own locality. These may be one-off or routine contacts and include dealing with orders, payments, offering advice, guidance and support, meet-and-greet, sales, fixing problems, after care, service recovery or gaining insight through measuring customer satisfaction. You will demonstrate excellent customer service skills and behaviours as well as product and/or service knowledge when delivering to your customers
You provide service in line with the organisation's customer service standards and strategy and within appropriate regulatory requirements
Your customer interactions may cover a wide range of situations and can include face-to-face, telephone, post, email, text and social media
Training:You will not need to attend college campuses to complete this apprenticeship. Training Outcome:To progress within the business to a full-time position or to a higher level apprenticeship.Employer Description:NSDT is a voluntary organisation and registered charity managed by local people for local people. Originally set up in 1988 to provide housing regeneration in North Smethwick, our focus now includes economic and social regeneration where we aim to make a real and positive contribution to the lives of people in North Smethwick.Working Hours :Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Greet customers, take orders, and deliver food and drinks in a friendly and professional manner
Support the team during busy service by clearing tables, resetting areas, and assisting where needed
Handle customer queries and provide a high standard of customer service
Follow food safety, hygiene, and health & safety procedures at all times
Help with stock checks, restocking items, and keeping the restaurant clean and organised
Training Outcome:
A full-time position will be appointed to the appropriate candidate
Employer Description:The Mill & Vine offers an exciting, seasonal dining experience focused on fresh, locally sourced ingredients. Our menu showcases East Yorkshire meats, fish, shellfish, and produce from our own kitchen garden, evolving throughout the year to highlight what’s at its best. Follow our social channels for updates on new dishes and seasonal creations.Working Hours :Between Monday - Sunday, 9.00am - 11.00pm, Flexible shift pattern.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
As part of the Internal Sales Team, you will work alongside field-based Account Managers and the Internal Team to deliver your objectives.
Demonstrating Virtue's values, you will build and maintain relationships with internal colleagues, manufacturers, partners and customers.
Duties and responsibilities:
Desk-based account management
Provide desk-based account management to desk-owned accounts
Ownership of renewals within this account base, with responsibility for successfully upselling and renewing
Identify whitespace and opportunity. This includes generating leads for Field Sales Teams through calls and engagement with existing customers
Ownership of transactional renewals for field-owned accounts where required
Updating of contact information for accounts
Outbound calling
Supporting campaigns with outbound calling as required
Contacting of schools/trusts that have previously transacted with Virtue to win business and generate leads
Sales Support
General external account manager support as required
General support for field salespeople as required. This may include producing quotes and updating the CRM
Support all of the internal team as needed
Engagement and relationships:
Engage with and build relationships with colleagues and external contacts to achieve your objectives
Engage with and build relationships with colleagues to achieve their objectives
Values:
Demonstrate Virtue’s values in all relationships
Training:Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies.
Firebrands course is delivered either online (online live instructor-led) or face-to-face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world-class vendor certifications in addition to the IT Technical Sales apprenticeship.
Microsoft Certified Azure Fundamentals
Microsoft Certified 365 Fundamentals
Masterclass 1 - Engaging the Customer
Masterclass 2 - Negotiation Skills
Masterclass 3 – Becoming the next top seller
Key areas covered are:
Communication skills
Customer service
IT Infrastructures
Effective Sales Techniques (Negotiation, Objection Handling & Closing)
Data Security
Problem Solving
Training Outcome:Potential of a permanent role on completion of apprenticeship but not guaranteed.Employer Description:Virtue Technologies is an education focused IT company with 20 years experience working collaboratively with schools to deliver fit for purpose technology solutions.
Founded in 2006 we have gone on to become a leading provider of IT solutions to Primary and Secondary Schools, Multi Academy Trusts, Further Education Colleges and Universities.
Building lasting relationships with our customers is at the heart of everything we do, working closely with them to understand their needs and deliver truly bespoke solutions to support them to enhance teaching and learning through the use of IT.Working Hours :Monday- Friday 8.30 am-5 pm.Skills: Excellent communicator,Resilient and enthusiastic,Can do attitude,Willingness to learn,Build a career in IT sales,Passion for technology,Experience of desk based sales....Read more...
As our new apprentice, your duties will be varied and interesting. You’ll receive on and off the job learning and development, and will gain an insight into the day to day operations of busy transport office.
You’ll provide support with transport operations, planning and coordination, compliance documents and customer and supplier communication. Duties will include but are not limited to:
Transport Operations Support:
Assisting with day-to-day transport administration
Supporting load scheduling and movement tracking
Liaising with drivers, subcontractors, and internal staff
Updating job records, load sheets, and movement logs
Planning & Coordination:
Assisting with route planning and basic feasibility checks
Supporting permit and escort coordination processes
Exposure to abnormal load requirements and constraints
Maintaining planning trackers and job status sheets
Compliance & Documentation:
Filing and maintaining transport and compliance records
Supporting permit applications and movement paperwork
Assisting with audit preparation and document control
Understanding operator licence, FORS, and DVSA requirements
Customer & Supplier Communication:
Drafting basic emails to clients and suppliers
Handling routine enquiries under supervision
Updating customers on movement status where appropriate
Developing professional communication standards
Training:Traffic Operator Level 2.
All delivery for this apprenticeship will take place within your place of work. A dedicated Vocational Trainer will visit on average once every 4-weeks, to establish a personal learning and development plan, outlining a schedule of training activities and business objectives.
You will have a named workplace mentor, regular one-to-one checkins, clear task ownership and feedback, support with off-the-job training and coursework and exposure to wider business operations.Training Outcome:This apprenticeship programme provides a fantastic opportunity for apprentices to build a strong foundation of on and off-the-job learning. With strong growth ambitions, we offer an environment where your skills are valued, and your career can thrive. You’ll be working in a culture that encourages development, promotes wellbeing, and values teamwork.
After completion of this apprenticeship, we will support your progression to the role of Transport Administrator, Junior Planner and eventually Operations Coordinator.Employer Description:Westdijk Transport UK Ltd is part of the respected Westdijk Group, a family-run business with over 50 years of experience in exceptional and heavy transport across Europe, Scandinavia and the UK. Known for delivering complex and specialist transport solutions, the company works with customers to move abnormal and heavy loads safely, efficiently and on time. With modern equipment, expert planning and a strong reputation for reliability, Westdijk offers apprentices the opportunity to learn within a professional, supportive and fast-paced environment. Joining the team means becoming part of a company that values teamwork, innovation and practical experience while developing the next generation of transport and logistics professionals.Working Hours :Normal working hours are 08.30 - 17.30 Monday to Friday, with a 30-minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
The IT team supports all staff and volunteers working across multiple sites in southeast London. This includes our Sydenham and Orpington sites, our shops, and the ability for people to work remotely.
Our IT department includes the following functions:
An in-house IT helpdesk support team that provides telephone, virtual and deskside support for common IT issues (Account management and administration, IT hardware/software issues, printing, telephony, etc.)
This includes a 24/7 out-of-hours on-call service for clinicians/staff who require IT support outside of core office hours
Support for the core networking, server infrastructure, and associated design and maintenance
This is provided by a combination of external contractors and our in-house IT team
In-house Database administration which provides detailed analysis, reports and design changes to our Patient Record System (as well as to HR and other departmental database systems as necessary)
Development and implementation of Ad-Hoc Projects – such as IT Equipment rollouts, upgrades to IT infrastructure, and implementing new systems according to organisational need
This work is carried out by a combination of internal and external IT resources
Primary Job Purpose:
To provide excellent customer service to all those requiring IT support onsite and offsite (using provided remote IT support tools)
To record all requests for IT support on the IT helpdesk system, escalating any priority calls as required
To respond to and resolve first line IT support queries as per IT service desk SLA
Assist with setting up and maintaining computers, laptops, mobile devices, user accounts and AV devices
Support common software applications (e.g. Microsoft 365, email, collaboration tools)
Distribute and install print toners when required
Escalate more complex issues to senior IT staff or external providers
Other activities and IT related projects, including the logging of IT assets, following the joiners and leavers process, and assisting the IT team with software patching, desktop upgrades, IT equipment office moves and support the IT team with IT project work as required
Support staff with the use of IT and AV equipment
Learn and follow IT policies, data protection, and cybersecurity best practices
C1: Customer Focus:
Attend to and manage IT service desk phone calls, providing suitable responses and ensuring the creation of a helpdesk ticket for every call on the IT Helpdesk system
Address and resolve first-line IT support calls through email, telephone, and talking to the user
Provide desk-side support by visiting staff when necessary to resolve issues
Respond to faults, assistance requests, and change requirements
Ensure that the IT new starter, mover and leaver process is followed
Collaborate with other IT staff to assist in project work
C2: Self-Management and Problem Solving:
Identify and flag IT helpdesk calls which are impacting staff
Whenever possible, aid the IT team in tasks such as software patching, desktop upgrades, and other IT-related projects
Ensure that incoming and outgoing IT assets are properly labelled and recorded in the IT asset management system
C3: Working with Others:
Work with the IT team to help deliver projects, system builds and application installations
Provide temporary cover for the IT Support team in their absence
Provide first line support to staff who require assistance with Microsoft applications
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studyingInformation Communication Technician Level 3 apprenticeship standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining a Level 3 Information Communication qualification
Training Outcome:
Over 90% of our apprentices move on to permanent full-time employment in the tech industry
There are also opportunities to extend your training with a higher-level Apprenticeship Programme
Just IT have already helped over 1000 people start their tech and digital careers with an apprenticeship
Employer Description:A warm welcome to St Christopher'sWe are proud to offer world class palliative and end of life care to everyone who needs it, whenever or wherever that may be. We are also here for the people closest to you.
We passionately believe in the words of our founder, Dame Cicely Saunders, who said: “You matter because you are you and you matter until the last moment of your life.” That means we’ll listen to your story, adapt our treatments and advice to suit your particular needs, and we won’t stop until we can give you the best possible support.
The hospice itself is a friendly, vibrant place, and as unlike a traditional hospital as we can make it. But rest assured, our medical and nursing care is excellent and our clinical teams are highly professional and devoted to doing their best for you.
However, as we often say, we’re more than just a hospice. We are proud of our community programmes that offer practical, emotional and spiritual support to over 7,500 people in the local area, most of whom we will help to continue living at home. If you’re one of them, we are ready to help you too.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Provide first-line technical support to internal users via phone, email, and in person
Assist in diagnosing and resolving hardware, software, and network issues
Set up, configure, and maintain IT equipment such as laptops, desktops, printers, and mobile devices
Support users with basic IT tasks such as password resets, software installations, and user account management
Document technical issues and resolutions accurately using our ticketing system
Help maintain inventory records for IT equipment and software licenses
Follow company IT policies, data protection, and cybersecurity best practices
Support the IT team with ongoing projects and system upgrades
Adhering to the systems and processes as stipulated by the Company
Responding to customers’ requests and enquiries through Company approved communication and collaboration systems
Working on Service & Project Ticket resolution activities to service level agreements while providing exemplary levels of customer service
Reviewing appropriate operational procedures, documentation, and management guides with a view on business improvement and operational efficiency
Tracking latest IT security innovations and keep abreast of latest cyber security technologies
May participate in the implementation of approved technical solutions
To keep abreast of technical developments of operational & technical importance to the business and customers
Provide technical support and assistance to end-users regarding Microsoft 365 and Azure
Provide technical support and assistance to end-users regarding Windows Server, Windows 10/11 Client and Mac OSes, hardware, and network-related issues
Troubleshoot and resolve technical problems in a timely manner
Install, configure, and maintain computer systems and software
Respond to help desk tickets and provide remote support to users
Training:Information Communications Technician Level 3.
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:Microsoft has recognised us as one of its partner advisors and we often share our views on product development during round-tables with them. With 20+ years under our belt, we usually know what we’re talking about!
Based in South of Manchester, our team works remotely – connected, of course, by the latest tech! As a mix of commercially-minded techies, we help advise on the best approach to suit your individual business needs.Working Hours :Monday to Friday, 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Patience....Read more...
Key Responsibilities:
Content creation & campaign delivery
Write clear, engaging copy for social posts, website pages and blog articles in line with brand tone of voice
Design supporting visuals in Canva to enhance copy and bring campaigns to life
Build and publish content across Facebook, Instagram and YouTube
Support the planning, scheduling and delivery of marketing campaigns
Assist with email marketing in Mailchimp, including content creation and campaign set-up
Schedule and manage social content using Hootsuite and social platforms
Support day-to-day social activity, including short-form video and reels
Assist with landing pages and on-site updates to improve the customer journey
Work with the team to ensure all campaigns are delivered accurately and on time
AI & Marketing Innovation:
Use AI tools to support content creation, research and campaign development
Assist in improving efficiency through smarter workflows and automation
Support the team in testing new tools, formats and ways of working
Help refine AI-generated outputs to ensure quality and brand consistency
Performance & Reporting:
Monitor performance across social media, email and website channels
Support weekly and monthly reporting on key metrics
Identify trends and suggest improvements based on performance
Assist in tracking engagement, traffic and campaign effectiveness
Use AI to help support reporting and analysing data
Training:You will undertake the Multi-channel Marketing Level 3 Apprenticeship, which includes:
Multi-channel Marketer Apprenticeship Standard Level 3
Functional Skills in maths and English if required
You will receive full training and support from the Just IT apprenticeship team to increase your skills
Delivery method and location of delivery to be confirmed
Your training will include gaining an internationally recognised Level 3 qualification
Training Outcome:Potential full-time position for the right candidate after completion of the apprenticeship.Employer Description:JTA Travel Group was established in 1972 in the West Midlands, and is one of the leading tour operators and travel providers in the UK. We pride ourselves on the reliability, knowledge and innovation we offered our Agents.As partners of the world’s leading airlines and cruise lines we can offer competitive prices across all of our holidays and cruises. Our highly skilled and knowledgeable Reservations teams and Cruise experts offer first hand knowledge and advice to every enquiry.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Key Responsibilities include, but are not limited to:
Collation of global project data including maintenance/generation of spreadsheets, generation of functional supply and demand forecast data & productivity assessments
Update/issue S&OP charts monthly as per schedule
Organise & chair S&OP meetings, including author/issue of the minutes
Function as the ERP system expert for non-capex projects
Support CPMO system processes, including customer invoicing, purchasing, cost reporting & trouble shooting
Execute CPMO responsibilities in UK Pick n Pack process
Ensure systems training & tip sheets are up to date
Provide admin support and function as a Subject Matter Expert (SME) for the MS Project online system
Provide support to CPMO for financial reporting
Attend the monthly accruals meetings & provide any systems support, in line with the process for actuals and forecasts
Collation, analysis & presentation of all CPMO project measurement criteria e.g. On-Time-In-Full data
Provide support as needed in creating diagrams, charts & presentations for the CPMO department
Continuously improve project management processes
Training:The successful applicant will alongside work-based learning, be studying towards gaining your Level 4 Associate Project Manager apprenticeship.
We offer a flexible approach to training.Training Outcome:Functioning as the subject matter expert (SME) for key Project Management systems, this role is pivotal to the future growth of the organisation.
Could lead to career progression within Project Management. Opportunities for Black Belt roles.Employer Description:Kindeva is a global pharmaceutical contract developer and manufacturer (CDMO) business, where we combine life enhancing drugs with state-of-the-art inhalers to provide customers and patients, with top quality respiratory devices.
Our role as a Contract Manufacturer is one, we are incredibly proud of and is one which allows us to be at the forefront of new manufacturing technologies and processes, bringing lifesaving products to patients worldwide.
Due to significant changes in the marketplace Kindeva is currently going through a period of substantial growth and we are looking for talented individuals to join our Clitheroe team. Working Hours :Apprenticeship duration - 18 - 24 months.
37.5hrs Monday to Friday
Flexible start and finish times (TBC).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Follow defined techniques, standard operating procedures, work instructions and processes to ensure quality standards are achieved.
Work with technical and engineering personnel on new product development and processes.
Uphold the adherence to health and safety requirements.
Contributing to problem-solving issues that arise in manufacturing.
Reporting and documenting any deviations found in the process.
Support resolutions of daily production issues that arise and continuous improvement.
Support development of components using the advanced product quality planning process principles.
Provide engineering support for our new product introduction projects, including:
Host cross-functional sessions.
Facilitate advanced product quality planning activities such as risk assessment, failure mode effect analysis and production part approval process.
Use failure mode effect analysis and control plan development to proactively identify and mitigate quality risks.
Create and maintain quality plans, part structures for operational flow and technical manufacturing instructions, ensuring conformance to customer specifications and internal standards.
Support capability studies and lead root cause investigations of manufacturing issues, documenting lessons learnt.
Technical ownership of development, pre-serial and serial production product.
Including disposition of product deviations and maintaining yield requirements.
Training:This is a 42-month apprenticeship, where you will complete a Level 4 Engineering Manufacturing Technician qualification, through Herefordshire and Worcestershire Group Training Association.Training Outcome:Successful completion of this 42-month apprenticeship could lead to a future within Siemens Energy.Employer Description:At Siemens Energy, we are more than just an energy technology company. With 100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Box Office ManagerSalary: £35,000 per annumLocation: Leicester Square Theatre, London WC2H 7BXFull-time, Permanent - 40 hours per week (including evenings and weekends)What we offer
Salary of £35,000 per annum20 days holiday plus bank holidays, rising with length of serviceThe opportunity to work in one of London’s most exciting entertainment venuesA collaborative and energetic working environmentThe chance to work closely with a wide range of productions, performers and industry professionals
Leicester Square Theatre is one of London’s best-loved entertainment venues, sitting at the heart of the West End and hosting an exciting programme of comedy, theatre, music, podcasts, cabaret and live events across two busy venues.We are looking for an experienced and highly organised Box Office Manager to lead the day-to-day running of our Box Office operation, ensuring an outstanding customer experience while supporting ticket sales, visiting productions and commercial performance across the business.This is a varied, fast-paced role suited to someone who enjoys live entertainment, thrives under pressure, and can confidently balance customer service, administration, team leadership and sales performance.The RoleReporting to the Sales Manager, you will oversee all Box Office operations across Leicester Square Theatre and the Museum of Comedy. From managing on-sales and promoter relationships to leading the Box Office team and monitoring ticket sales performance, you will play a key role in the smooth running and continued success of both venues.You will also work closely with Sales and Marketing teams to support campaigns, customer communications and audience engagement initiatives.Responsibilities include:
Manage the day-to-day operation of the Box Office across both venuesLead, support and develop the Box Office team, including rotas, training and performance managementBuild and manage events using ticketing and website systems including Ticketsolve and WordpressLiaise with promoters, agents and visiting productions regarding ticket sales, allocations, guest lists and reportingMonitor ticket sales and occupancy levels, helping maximise revenue through pricing, promotions and tactical discountingOversee show on-sales and ensure all event information is accurate and delivered on timeProduce and distribute accurate sales and Box Office reportsManage customer communications, enquiries and access bookingsWork collaboratively with Sales and Marketing teams to support campaigns and audience growthReview and improve Box Office systems, processes and operational efficiencyEnsure excellent customer service standards are maintained at all times
Skills and experience We are looking for someone who combines strong organisational skills with a calm, professional approach and a genuine passion for live entertainment.You will ideally have:
Experience using Ticketsolve or another leading ticketing systemPrevious experience within live entertainment, theatre, comedy, events or a similar environmentExperience managing, motivating and developing a teamStrong communication, administrative and IT skillsThe ability to multitask and prioritise effectively in a busy environmentExcellent attention to detail and customer service skillsExperience liaising with promoters, agents and external stakeholders
It would also be beneficial if you have:
Knowledge of the arts, theatre or comedy sectorsExperience improving systems and operational processesAn understanding of staff management or personnel systems
To apply, please submit you latest CV and Cover letter.Closing date: Monday 8th June 2026 at 10amPlease note: due to the nature of the role, regular evening and weekend work will be required. INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
To support the Student Services front service Reception and Information Points
Answering and directing inbound customer enquiries, both over the phone, in person and via email
Building and maintaining positive relationships with Students, staff and external stake holders
Helping resolve issues and being the first point of call via telephone
Management of post collection and distribution
Deal with incoming and outgoing mail
Responsible for checking and inputting data information on to reports and systems
Receive and communicate messages to all areas of the business
Clerical support to all areas of the business
To produce information and reports for internal and external use
Responsible for the accurate maintenance of records
General admin and maintaining tidiness of the student facing areas
To assist the Student Funding team in any other duties relevant to the post and business needs
Any other duties as requested by the placement supervisor, which will assist the trainee complete the Customer Service Practitioner Level 2 Apprenticeship
Training:
Delivery to be completed on-site and 6 hours per week off the job training either at Barnsley College or your place of work
Complete an Intermediate Technical Certificate as a Customer Service Practitioner Level 2
Functional Skills in maths and English, if required
Training Outcome:
Possible progression opportunities
Employer Description:We are a further education college. With a wide range of over 300 courses covering subjects from Animal Care, Business and Catering, to Forensics, Motorsport and Performing Arts, our campuses offer purpose-built accommodation for each subject to ensure that our students are learning in industry-standard facilities that reflect the environment you will work in after finishing your studies. Many of our College facilities are working and operating as commercial businesses alongside everyday teaching. This means you will get the opportunity to not only learn in the right environment for your studies but gain real life work experience in your chosen career, giving you a better chance over other candidates when you come to apply for employment. Working Hours :37 hours per week. Monday- Thursday, 8.30am- 5.00pm and Friday, 8.30am- 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Good telephone skills,Professional,Flexible....Read more...
