We are a growing EdTech company specialising in providing HR services and software into schools and Multi Academy Trusts. Based at Calder Grove, Wakefield, we are looking for an apprentice to join the team, supporting our customers in using the software products and providing an excellent customer experience. This is a great opportunity to not only work towards a Business Admin qualification but join a fast growing (and fab!) team with bags of career development for the future.
Main duties and responsibilities after training:
Work with our onboarding team to assist them with setting up new customers onto our software platforms using a variety of methods including using excel spreadsheets, Outlook, MS Teams, our internal software and using the telephone
Undertake project based work relating to improving the customer experience and helping to identify gaps in our service
Provide support for our customers on all of our products re: software issues and operational support
Logging all helpdesk interactions and keeping customers informed at all times of progress (via telephone or email)
Logging bugs & issues on DevOpps and escalating any issues to the relevant departments
Assisting with setting up our board room for any meetings or training and arranging refreshments when required
Ensuring the telephone is answered promptly
This is not an exhaustive list and responsibility will be increased as the business and individual grows.Training:As a business administration apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Apprenticeship Standard qualification
Level 2 Functional Skills maths and English if equivalents are not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:Great prospects for progression to a full-time position for the right candidate.Employer Description:At SAMpeople, we’re bringing together decades of expertise supporting HR in schools with the latest in people technology. Helping over 1,800 schools and trusts hire, manage and support their most important asset with clarity and confidence every day. Our vision has always been to 'create better futures for our children through Innovative people solutions'. Our team have a vast depth of knowledge in school business management and EduHR. That's our pedigree. In fact, our founder and Managing Director worked as a School Business Manager/Consultant for 7 years before setting up Fusion HR In 2011! You will be working with a variety of people, with different experiences and skills. However, we are also parents, dog owners, gig goers, cyclists, gym bunnies, festival goers and yoga enthusiasts. Our team song Is 'Don't Stop Believing'. Come and join the fun!
We are education specialists that provide Impactful products & services to help schools and MATs manage their people and deliver the best outcomes for children.Working Hours :Monday - Friday, 8.30am - 4.30pm (30 mins lunch).Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
You will have the opportunity to work alongside highly experienced colleagues on IT projects as well as be given encouragement to explore the areas of IT which interest them the most within a supportive environment.
Your tasks will include:
Provide the first port of call for issues raised by users concerning IT hardware and connectivity – working with other team members as necessary to diagnose and resolve faults
Create end user accounts in line with company policies and procedures
Document all resolutions within helpdesk
Document any revised or new procedures working with other team members
Communicate all resolutions promptly and effectively and always providing a high level of customer service
Assist the Security & Infrastructure lead in projects and new system setups
Setting up new hardware e.g. Laptops and Desktop computers
Training:
This training programme is completed via an Apprenticeship Standard at level 3 and learners will achieve a Pearson Level 3 Information Communications Technician qualification
Apprentices without Level 2 English and mathematics will need to achieve this level prior to taking the End Point Assessment
Regular training contact will support the learner to develop the occupation standard’s knowledge, skills and behaviours. The learner will build a portfolio of evidence-based on real work projects
The Apprenticeship Standard has three pathways to choose from:
Support Technician
Network Technician
Digital Communications Technician
Training Outcome:This will provide a solid foundation into IT Support as a career and can lead to promotion to IT support technician from which the successful candidate can narrow their skills into various trajectories including Network Engineering, Security Specialist, Cloud Computing Engineer.Employer Description:Amphenol LTD is a manufacturing site within the family of companies that forms the Amphenol Corporation, a global interconnect specialist generating in excess of $8 billion yearly revenue with over 74,000 employees.
Employing around 260 people at the site in Whitstable, Kent, Amphenol LTD offers a full design and manufacturing service for a large range of connectors and interconnect solutions, including cable assembly, over-moulding and electronic packaging. In the age of globalisation, Amphenol LTD is proud to have retained full end-to-end manufacturing capability for its products in the UK, whilst having opened access to low cost manufacturing sites around the world to complement its offering to customers globally.Working Hours :Monday - Thursday, 8.00am - 4.30pm and Friday, 8.00am - 1.30pm.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Willing to learn,Reliable....Read more...
Key Responsibilities:
Greet visitors and clients in a professional and friendly manner, ensuring they are directed to the appropriate person or department
Answer incoming phone calls, direct calls to the relevant person, and take accurate messages where necessary
Manage and maintain the reception area, ensuring it is tidy and welcoming
Assist with scheduling appointments, meetings, and room bookings
Perform general administrative duties, such as filing, photocopying, and data entry
Assist with managing incoming and outgoing mail and packages
Support with maintaining office supplies and equipment inventory
Assist with preparing reports, documents, and correspondence as requested
Handle basic enquiries from clients, customers, and colleagues
Support the wider team with administrative projects and tasks as required
Maintain confidentiality and ensure all data is handled in line with company policies and procedures
Skills and Qualifications:
A keen interest in developing administrative and customer service skills
Strong communication skills, both verbal and written
Excellent organisational and time-management abilities
Ability to work well both independently and as part of a team
A friendly and professional attitude when interacting with clients and visitors
Basic IT skills, including Microsoft Office (Word, Excel, Outlook).
A willingness to learn and develop new skills
GCSEs (or equivalent) in English and maths preferred.Training:This role is supported by a Business Administration Level 3 apprenticeship standard qualification including Functional Skills in maths and English (if required), delivered by the apprenticeship college.
This training will be delivered via live virtual sessions twice monthly using IT specific sessions, workshops and theatre-based learning to deliver the standard. Ongoing skills coach support will also be provided.Training Outcome:Upon completion of the apprenticeship, there will be an opportunity to gain a permanent position within the company.Employer Description:Face to Face Estate Agents is a dynamic and growing organization, committed to providing excellent services to our clients while fostering a positive and supportive work environment. We are currently seeking a motivated and enthusiastic Apprentice Receptionist / Administrator to join our team and support our daily operations.Working Hours :Monday - Friday, working hours TBC
Will be required to cover Saturdays when needed (to cover holidays or sickness etc.)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Initiative,Non judgemental,Patience....Read more...
You will provide administration support for the Employer Services team including supporting employers and external partners. You will also support students on remote e-learning programmes ensuring that a high standard of customer satisfaction is maintained at all times. You will also support the organisation of key employer events at the College. Main duties:
Remote e-learning and commercial courses:
Process enrolment paperwork and registration forms
Record achievements and distribute certificates
Complete programme reviews with students
Partners:
Process new enrolments and complete quality checks for accuracy
Support the Bursary claims process, liaising with partners and students as necessary
Monitor progress of students and track timely achievement and destinations
Employer engagement:
Maintain the employer ‘hotline’ and enquiry emails
Assist with marketing campaigns and update the database
Assist with events including awards, career fairs and networking
Assist with queries and preparation of reports
Personal development:
To undertake staff development and attend staff meetings as required and requested
To undertake continuous professional development
To complete the Level 3 Business Administrator Apprenticeship in a timely manner and to a high standard
Additional duties:
To meet the individual needs of all customers
To positively promote the college at events as required
To promote and safeguard the welfare of young people and vulnerable adults at the college
To accept flexible redeployment and reallocation of duties commensurate with the level of the post
To maintain confidentiality of all information with the department
Training:
Business Administration Level 3
Fortnightly attendance at Riverside College, Widnes
Training Outcome:
The apprentice will be able to apply for roles internally within the college
Employer Description:Riverside College is a further education college based over two sites in Widnes, Cheshire, England. This is a great opportunity to work in a College rated as 'Outstanding' by Ofsted.Working Hours :8.30am - 5.00pm, Monday to Thursday. 8.30am - 2.00pm, Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,High level of accuracy,Flexible approach,Customer focused,Logical approach,Proactive problem solver,Able to use spreadsheets,Able to use databases....Read more...
Out of Hours Customer Relations Consultant (CRC)
Working Hours: 3 day shifts a week and 2x 12-hour weekend shifts
About OneCall24:
OneCall24 specialises in recruiting and supplying highly qualified, experienced medical professionals for permanent, contract, and temporary positions in the NHS and private healthcare organisations in the UK.
Role Overview:
We are seeking a dynamic and motivated Out of Hours Customer Relations Consultant (CRC) to join our team. This role is ideal for an individual with strong leadership potential, excellent communication skills, and a passion for the healthcare industry.
Key Responsibilities:
Proactively recruit candidates for healthcare positions through multiple channels, including advertisements, networking, headhunting, and CV library.
Develop and maintain strong relationships to ensure continued engagement and retention of candidates.
Reactivate dormant or disengaged candidates to enhance our talent pool.
Efficiently match candidates to client shifts in designated geographical areas, ensuring coverage aligns with client needs.
Provide compassionate and empathetic support to clients and healthcare professionals.
Key Requirements:
✔ Previous experience in a service-related industry, ideally in customer support or healthcare.
✔ Experience handling on-call queries and urgent service requests.
✔ Fluent in English (should have prior experience communicating with UK clients).
✔ Excellent verbal and written communication skills.
✔ Ability to work independently and manage high-pressure situations professionally.
✔ Matric (Grade 12) qualification is essential.
✔ Proficiency in MS Office (Email, Word, and Excel).
What We Offer:
✅ Opportunity to work in a fast-paced, rewarding environment.
✅ Supportive team culture with growth potential.
If you are a results-driven individual who thrives in a fast-paced environment and is eager to grow within the healthcare recruitment sector, we would love to hear from you!
Apply today! Email your cv to ....Read more...
We are looking a versatile Service Coordinator to support the busy service team on a full time, permanent basis, in Banbury. Your prime role will be to support the service team with all administration, with accuracy and excellent attention to detail. Offering a starting salary of up to £28,000 the role is working onsite.
You will be joining family orientated, friendly and supportive company who provide products and services to the automotive industry. They are a name in their industry and have been trading over 20 years.
Key Accountabilities for the Service Coordinator:
Processing engineer paperwork
Liaising with field engineers when necessary
Managing all service invoicing generated from engineer visits
Maintaining and updating CRM database
Dealing with stock queries, stock management
Checking engineer reports and generating customer invoices
Dealing with calibration paperwork
Filing of all data and carry out all other administration tasks as required
Provide excellent customer service when dealing with customers and engineers
Processing all parts paperwork
Keep records up to date of actions taken
All other administration as necessary
Key competencies for Service Coordinator:
Strong, organised administration skills
Solid customer service skills
Experience of data entry
Good excel skills
Highly organised
Meticulous attention to detail and accurate
Good interpersonal skills
Strong communication skills
Strategic problem solver
Data collection and ordering processes
Adaptable in a changing environment
What’s in it for you?
Salary of up to £28,000
Working hours Monday to Thursday 8.30 – 5.00 and Friday 8.30 – 4.30 with an hour for lunch
25 days holidays + bank holidays
Social events
An established business
Working with a friendly and supportive team
Free onsite parking
....Read more...
Programme Development: Help create and run youth programmes that are fun and engaging.
Team Support: Assist with recruiting and training staff and volunteers.
Event Organisation: Help plan and run events and activities.
Outreach: Help deliver workshops and promote the programme in schools and communities.
Youth Engagement: Welcome and support young people, encouraging them to join in activities.
Mentoring: Provide guidance and support to young people.
Administration: Handle simple administrative tasks like data entry and record-keeping.
Training: Undertake a Youth Support Worker Apprentice (Level 3) and other training sessions at LIF.
Training:
Training will take place at Luton Irish Forum
Training Outcome:Advancement into other roles at Luton Irish ForumEmployer Description:Luton Irish Forum is a registered company limited by guarantee with a fully accessible community centre where our welfare, cultural, social and volunteering services are co-ordinated and take place.Working Hours :Mainly Monday to Friday, including evening and weekend work.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
This is a fixed-term apprenticeship, typically lasting 18-24 months, but it may be shorter or longer depending on your skills and experience and the pace you complete the programm
You’ll be part of a friendly team of five, led by an experienced team leader, providing IT support across Clacton Coastal Academy, Tendring Technology College, and Hamford Primary Academy
Your role will include diagnosing and resolving issues with Windows, Apple, and Chrome devices, supporting AV systems, software roll-outs, asset management, and maintaining strong customer service
Working alongside third-party partners and your team, you’ll learn how to solve problems and deliver IT support that makes a difference to the people who rely on it
Training:
Earn while you learn: Gain hands-on experience and achieve an IT Solutions Technician apprenticeship standard (Level 3) – a qualification respected across all sectors
Receive high-quality training: With regular support from a dedicated trainer, virtual sessions every two weeks, and formal reviews every 12 weeks, you’ll be set up for success
Be part of something bigger: Help us support our schools by providing reliable, innovative IT support that allows our staff and students to thrive
You may also be required to complete maths and English Functional Skills (this will be determined by your existing qualifications). Your Trainer will meet with you virtually every two weeks, with onsite observations and formal reviews taking place every 12-weeks
You will fully commit to the 20% off-the-job training requirements of the post alongside your normal day-to-day job
Training Outcome:
This is an exciting opportunity to be in a real job, with real variety, from day one whilst working towards a qualification
Potential to secure permanent positions within our central services team
Transferable skills: Develop technical, problem-solving, and communication skills that will help you thrive in a range of industries, not just education.
Opportunities for specialist roles, such as IT support technician, network engineer, or systems analyst
Possibility to progress to senior roles, including IT manager or project leader
Commitment to supporting your professional growth and career ambitions at Lift Schools
Employer Description:Who is Lift Schools?
Lift Schools is made up of 57 primary, secondary and special schools, educating more than 33,000 pupils across the country. We believe education can transform lives – and we want every child in our schools to achieve their full potential.
Our mission:
1. We will provide an excellent education to every child, in every classroom, every day.
2. With excellent leadership and teaching in every school, we will help children go on to lead successful and happy lives.
3. We will work with others beyond our network to benefit more children and communities.Working Hours :Monday to Friday, hours to be confirmed.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
Electrical Control and Instrumentation Designer required to join a nuclear PLC control panel implementations including cabling, MCCs, Drives, Controls, Switchgear and related EC and I nuclear equipment. This role requires travel including short periods away on customer site visits.
Requirements
Nuclear control panel design experience of PLC, I/O, Comms cards, UPS, etc.
Cabling systems P, Inst, Contr, and comms, surveying, cable sizing calculations and earth protection.
Specialist knowledge of Rockwell Control Logix, Siemens PC7S, TIA Portal or Schneider M580, M340.
Motor Control Centres specification, procurement and installation.
DSEAR Regulations and hazardous area best practices.
Functional Safety understanding of IEC 61508 or 61511.
Control system installation and commissioning experience.
BS7671 IEE 18th Edition Wiring Regulations knowledge.
Degree or HND in a relevant subject, with over years relevant experience.
Full UK driving license.
Willing to undergo security clearance checks.
Responsibilities
Produce system designs based on customer requirements and specifications.
Create Design Packs, including system drawings, schematics, wiring diagrams, and site cable drawings.
Lead and drive the project team, ensuring compliance with procedures and standards.
Support site acceptance testing and commissioning activities.
Contribute to tender documents and cost estimates. ....Read more...
Measuring work areas and setting out the first rows of bricks or blocks
Mixing mortar by hand or with a mechanical mixer
Applying mortar with a trowel and laying bricks
Shaping and trimming bricks using hammers, chisels and power tools
Masonry support system
Applying fire barriers
Training:
Working towards completing level 2 Bricklayer Apprenticeship Standard
Work based learning with attendance one day per week at Hertford Regional College
Training Outcome:
There will be opportunities for progression and a permanent position subject to performance
Employer Description:At ALB Brickwork we are a team of highly skilled bricklayers who are proficient in all aspects of bricklaying whether that be for commercial projects or residential homes. We work across all sectors and can tailor our services to the needs of the customer.Working Hours :Monday - Friday, 8.00am - 4.30pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
Electrical Control and Instrumentation Designer required to join a nuclear PLC control panel implementations including cabling, MCCs, Drives, Controls, Switchgear and related EC and I nuclear equipment. This role requires travel including short periods away on customer site visits.
Requirements
Nuclear control panel design experience of PLC, I/O, Comms cards, UPS, etc.
Cabling systems P, Inst, Contr, and comms, surveying, cable sizing calculations and earth protection.
Specialist knowledge of Rockwell Control Logix, Siemens PC7S, TIA Portal or Schneider M580, M340.
Motor Control Centres specification, procurement and installation.
DSEAR Regulations and hazardous area best practices.
Functional Safety understanding of IEC 61508 or 61511.
Control system installation and commissioning experience.
BS7671 IEE 18th Edition Wiring Regulations knowledge.
Degree or HND in a relevant subject, with over years relevant experience.
Full UK driving license.
Willing to undergo security clearance checks.
Responsibilities
Produce system designs based on customer requirements and specifications.
Create Design Packs, including system drawings, schematics, wiring diagrams, and site cable drawings.
Lead and drive the project team, ensuring compliance with procedures and standards.
Support site acceptance testing and commissioning activities.
Contribute to tender documents and cost estimates. ....Read more...
Machine Tool Fitter
CNC Machinery
Nuneaton CV10 0AH
Workshop-based role with occasional travel
Salary up to £42k DOE
Permanent Role - Days
Enhanced Overtime, Bonus, Holiday, Pension
Do you have experience repairing CNC machines or machine tools? Ready for your next challenge? If the answer is yes, then please read on..
Our established client is looking for a skilled Machine Tool Fitter/Service Engineer to join their growing team. The ideal candidate will be based in the Midlands, within a reasonable commute of their Nuneaton office. The ideal candidate should have experience in installing, maintaining, servicing, and repairing manual metal cutting machinery, with skills in troubleshooting mechanical, electrical, and hydraulic systems. This is a practical role requiring both technical knowledge and strong customer service in different industrial settings.
Other job titles could include: Machine Tool Engineer, CNC Service Engineer, CNC Maintenance Engineer, Machine Tool Maintenance or similar.
The Role - Machine Tool Fitter:
- Perform routine maintenance on manual metal cutting machines to keep them running smoothly.
- Fix mechanical, electrical, and hydraulic problems in the workshop or at customer sites.
- Replace faulty parts (motors, gears, belts, electrical components)
- Install/ fit new parts.
- Use diagnostic tools to identify and fix issues.
- Provide technical support to customers, including troubleshooting and on-site help.
- Offer advice on machine performance, efficiency, and upgrades.
- Work with clients to ensure machines meet their needs and provide high-quality service.
- Keep detailed records of service visits, repairs, and maintenance.
- Write reports for customers on work completed, parts replaced, and machine performance.
- Follow safety rules and industry standards during maintenance and repairs.
- Ensure machines meet safety standards and run efficiently to avoid breakdowns and accidents.
- Build and maintain strong relationships with clients, offering ongoing support and advice.
Key Candidate Requirements - Machine Tool Fitter:
- Minimum of 3 years of CNC service, breakdown or maintenance experience
- Experience stripping down gearboxes, spindles, and/or cross-lighting machines
- CNC machine tools/metal cutting experience
- BTEC Level 3 or HNC in Mechanical Engineering or equivalent time-served experience
- Strong mechanical and electrical aptitude with the ability to diagnose and repair complex systems.
- Ability to read and interpret technical drawings, schematics, and manuals.
- Proficiency in using hand tools, diagnostic equipment, and machine tools.
- Excellent problem-solving skills.
- Strong communication and customer service skills.
- Self-motivated, with the ability to manage time and prioritise tasks.
- Strong interpersonal skills and the ability to interact professionally with clients.
- Flexibility to travel and work at various customer locations as needed.
Salary and Package - Machine Tool Fitter:
- Salary £35k-£42k
- 39.5 hours per week
- Monday - Thursday 8:00- 5:00, Friday 8:00- 4:30
- Overtime rates
- Company Pension Scheme
- Company Bonus
- Holidays: 32 days (including bank holidays)
- Opportunity to gain further qualifications long-term
Interested? To apply for this Machine Tool Fitter position, here are your two options:
1. "This is the job for me! When can I start?" - Call 0116 2545411 now and lets discuss your experience. Ask for Emma Gilmore between 7.30am - 4.30pm
2. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know
PPDEL....Read more...
Power Platform Lead
A leading Microsoft Consultancy are seeking a talented and experienced Power Platform Lead to join their growing team on a permanent basis. This is a fantastic opportunity for an individual who is passionate about technology and thrives in a dynamic, fast-paced environment.
This role uniquely blends solution architecture with platform architecture. You will work hand-in-hand with business stakeholders, project managers, and developers to gather requirements, design, and implement scalable solutions utilizing the Microsoft Power Platform stack. Your responsibilities include ensuring smooth integration across diverse systems and platforms.
Responsibilities:
Lead and oversee the Power Platform initiatives within their Centre of Excellence.
Act as the primary technical escalation point for all technical and customer issues.
Manage and mentor one direct report, providing guidance and support for their professional development.
Collaborate with cross-functional teams to ensure successful project delivery and customer satisfaction.
Engage with customers to understand their needs and provide innovative Power Platform solutions.
Lead customer engagements, including workshops, presentations, and technical demonstrations.
Develop strong relationships with customers and stakeholders to ensure long-term partnerships.
Stay up-to-date with the latest trends and advancements in Power Platform technologies.
Experience needed:
Proven experience in Power Platform development and architecture.
Strong technical skills and expertise in Power Apps, Power Automate, and Power BI.
Excellent problem-solving abilities and the capacity to handle escalated technical issues.
Previous experience in a leadership or mentoring role.
Exceptional communication and interpersonal skills.
Demonstrated ability to lead customer engagements and build lasting relationships.
Remote based.
Paying up to 85k, depending on experience.
Must be eligible to work in the UK. ....Read more...
The successful candidate will play a key role in ensuring smooth operations, building strong relationships with tenants and landlords, and delivering outstanding customer service.
Tenant Enquiries: Respond promptly and professionally to enquiries from prospective tenants regarding rental properties via phone, email, and in-person.
Conducting Viewings: Arrange and conduct property viewings, providing prospective tenants with detailed information about properties and answering their questions.
Property Inspections: Carry out bi-annual inspections of managed properties to ensure they meet the required standards and compile detailed inspection reports.
Legal Compliance: Stay up-to-date with current lettings legislation and ensure that all lettings and property management activities comply fully with legal and regulatory requirements.
Administrative Support: Assist with general administrative duties related to lettings and property management and maintaining accurate records.
Customer Service: Dealing with tenants and landlords, addressing their queries and concerns professionally and efficiently.Training:
Level 2 Junior Estate Agent Apprenticeship Standard
Training schedule has yet to be agreed
All training will be delivered remotely
Training Outcome:For the right person, there is the opportunity to secure full-time employment and progress to higher-level qualifications.Employer Description:Winkworth Leigh-on-Sea is a respected and vibrant estate agency with a proven track record of providing professional services to landlords and tenants. We pride ourselves on delivering exceptional customer care and effective property management solutions, and we’re looking for a motivated individual to join our dynamic team.Working Hours :Monday to Friday: 9:00AM – 5:30PM.
Saturday: 9:00AM – 3:30PM.
One day off in the week.Skills: Communication skills,Attention to detail,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Patience,Full UK Driving Licence....Read more...
Providing technical support, including the installation, configuration, and troubleshooting of systems directly at customer sites
Delivering remote diagnostics and issue resolution when on-site visits aren’t required—ensuring speed and minimal disruption for our clients
Applying a logical, solution-oriented mindset to solve technical challenges efficiently and effectively
Representing the brand with professionalism in all customer interactions, consistently upholding our company values
Travelling to client locations across the Midlands and South of England, sometimes involving extended journeys and a very varied work environment
Planning routes and managing your schedule to ensure punctuality and seamless on-site experiences for clients
Embracing a continuous learning mindset—working with a variety of evolving technologies and actively developing your technical skill set
Training Outcome:Move into a full Solutions Engineer role after a successful training period.Employer Description:At Envera our mission is very simple:
To create and provide premium telecommunication infrastructure and online search listing services at an affordable rate for local businesses wanting to compete in the digital world. Our mission is to help SME companies transition and prosper in the often-confusing digital age by providing effective business communication infrastructure.
With over 10 years of experience in communication and marketing, we are experts in our field and can offer you an honest, easy to understand telecoms service that will provide a clearer understanding of what technologies are available and how they could be used to improve many aspects of your day-to-day business interactions and utilise your businesses phone system to its full potential.Working Hours :9 am-5 pm Monday to Friday when office based.
As required when visiting a customer.Skills: Communication skills,Organisation skills,Problem solving skills,Customer service skills,Logical and solutions-driven,Tech-curious,Willingness to learn,Self-motivated & independent,High energy,Highly adaptable,Reliable....Read more...
Learn AudioTrack and our other audio products comprehensively
Day-to-day support of the AudioTrack helpdesk. Ensuring that all helpdesk calls and incoming emails are acted upon in a timely manner
Develop, grow and maintain strong working relationships with all clients
Liaise with our clients' tech partners whose systems integrate with AudioTrack
Maintain the internal client management system and log all helpdesk calls and emails
Share your ideas and proactively contribute to marketing and client communications
Analyse and report on key metrics, including system usage and helpdesk volumes
Load weekly and ad-hoc data files provided by radio stations using automated processes, troubleshoot where the files contain incorrect data and liaise with the stations to provide new files
Be involved in the testing of new product developments and enhancements
Support the team in maintaining the AudioTrack databases
Replicate customer-reported issues, capturing and recording necessary information
Identify and escalate priority issues
Report software bugs/faults, liaise with developers and conduct testing to ensure these are resolved
Training:
Customer Service Specialist Level 3
End Point Assessment
Monthly Assessor Sessions on site
Training Outcome:
Potential career progression includes developing both your client and software support skills. With opportunities to progress into more senior client service roles that include account management, user training and client onboarding
Alternatively, you might focus on software support and data skills and progress into a more data-focused role, learning SQL and API skills
On-the-job training and mentoring, along with your apprenticeship learning will ensure success
Employer Description:Adwanted brings data, content and software solutions to the media industry, working with the UK’s largest advertising players in the business.
The team is relaxed, sociable and welcoming – and our casual dress code helps foster that environment. The company is small enough to mean we work openly with all areas of the business (our events, marketing, data, commercial, IT, news and management teams) – but we’re big enough to have appropriate tools and processes in place to make your work easier, more productive and more enjoyable. You’ll get a laptop with peripherals to suit your way of working.
We have a generous budget for employee education – so whether online learning or traditional courses help you best, or you’d just prefer to trawl Amazon for books to help you learn, Adwanted UK will support your career development.
We will never hold you back from taking on more responsibility if you are capable.Working Hours :Monday - Friday on a Rota basis, 9am - 5pm, and 9:30- 5:30pm, and 10am - 6pm.Skills: IT skills,Attention to detail,Problem solving skills,Presentation skills,Number skills,Analytical skills,Team working,Confident & Outgoing,Strong Communication....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £12.21 per hour (rising to £12.71 per hour from 1st April)
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training:Customer Service Practitioner Level 2.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months; however, you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Shift work including weekends, bank holidays and late evenings, 7am - 10pm, working days TBCSkills: Communication skills,Customer care skills,Team working....Read more...
Field Sales Engineer - Electronics
An exciting opportunity has arisen for a Field Sales Engineer – Electronics, based out of the Blackburn Office when required, reporting to the Technical Director.
As part of their continued growth, they have recently opened a new design facility in Blackburn and are looking for a Field Sales Engineer – Electronics to support their ongoing development.
This person and their team need to see themselves as extensions of the customers' businesses, acting as partners for supporting designs, assemblies, and procurement that are either not a customer priority and need support due to resourcing, or fall outside the core competence of the business.
This business is looking to expand its customer reach across NW/Manchester, NE/Yorkshire, and Scotland.
However, the Tech Sales Engineer can bring business in from any of their contacts accordingly.
Key skills and experience required for this Field Sales Engineer – Electronics role:
- Understanding of electronics, assemblies, and offering bespoke solutions is key.
- You must have the ability and a proven track record of bringing on 5 to 10 solid customers to partner with each year.
- The role involves feeding back requirements to the Design Team for review and implementation; therefore, you must have experience in this.
- Experience with sales from either a design consultancy or electronics manufacturing business in a range of UK markets is essential.
This is a unique opportunity for someone to embrace a critical sales role and evolve the position into their own, offering career growth within the company.
Apply now for the Field Sales Engineer – Electronics role by emailing your CV to Nick Drain at NDrain@redlinegroup.Com, or contact me at 07487756328, Ref: NAD1021.....Read more...
E3 Recruitment is recruiting for a Regional Sales Rep working with a leading UK building and construction materials manufacturing group with a large market share, paying up to £55k per annum dependent on experience.
The Regional Sales Representative will take overall responsibility for their Block and Industrial aggregates product stream, managing builder’s merchants and key customer relationships in the South of England, covering from Northampton down to the south coast, including East and West.
What’s in it for you as a Sales Executive
Basic salary up to £55k per annum, dependent on experience
Bonus circa £6-10k PLUS per annum
Hybrid company car
Private healthcare
Competitive pension
Career development and training opportunities.
Key Responsibilities of the Regional Sales Rep
To manage, develop and support builder’s merchants and key accounts ensuring they retain & improve their market position, maintaining a partnership approach, adding value to relationships
To develop and grow your own ledger of builder’s merchants and key accounts, tracking and winning projects with new clients and customer base
Identify market trends whilst looking for new product opportunities and analyse business figures on a weekly basis
Responsible for quoting all enquiries and tenders for both sand and brick
Liaise with internal sales support and other key stakeholders.
Key requirements of the Regional Sale Rep
A background in selling construction products, previous field sales experience, services or building materials to merchants
Strong communicator, naturally persuasive, creative and self-motivated
If interested, please apply now!....Read more...
Languages: German and EnglishStart: ASAPAre you a skilled communicator with a passion for building lasting business relationships?I am looking for a motivated Corporate Sales Executive to join my clients team to drive their hotel's success in the corporate sector!What You'll Do:
Conduct telephone marketing and research to acquire new accounts from medium-sized to large companies in the region.Organize and lead customer appointments and hotel tours to showcase their facilities.Negotiate room rates and packages tailored to corporate clients' needs.Assist in planning and participating in sales promotions and customer events.Support the Director of Sales in preparing for and following up on MICE trade fairs.Analyze market trends and competitor activities to identify new business opportunities.Collaborate with other hotel departments to ensure an exceptional guest experience.Provide support and training to trainees and interns within the department.
What You'll Bring:
Completed vocational training in the hotel industry or a comparable qualification.At least 1 year of professional experience in a similar role.Fluency in both German and English.Excellent manners, a positive attitude, and strong communication skills.Flexibility, organizational skills, and self-initiative.A passion for working with international customers and colleagues.
Bonus Skills:
Knowledge of the local market is highly advantageous.Previous experience in the hotel industry will set you apart.
....Read more...
Working under direction of senior designer engineer, tasks to include;
System layout, with 3D CAD tools
Detailing GA drawings for various applications
Detailing Project specific hardware
Building Bill of Materials (B.O.M.s)
Maintaining Building Information Model (B.I.M.)
Site Visits & Surveys
Liaising with internal departments
Involved in internal project meetings or reviews
Use of multiple CAD / other systems
AutoCAD
Solidworks
Tekla
Navisworks
RECAP
Training:Trainining will take place at Rugby College (part of Warwickshire College Group). You will attend Rugby College one day a week throughout the apprenticeship.Training Outcome:Working towards fully independent competent Design Engineer, leading design of own projects.Employer Description:• Our Organisation Grouping in product divisions to ensure high competency in every field.
• Specialisation of each of the six German plants in one subject ensuring efficiency and a continuous improvement in process.
• Uniform distribution/marketing organisations to guarantee that every customer can rely on one person in charge dealing with the whole project and who will identify himself with the demands of this customer.
• Uniform application of service methods with technical support where the product competency lies.
• By inter-linking overall team work keeping the competency on an up-to-date level (information- and communication technology, control technology, data management, service support methods, complete project planning and market control, innovation management, production methods).Working Hours :Monday– Friday: 08:30- 17:00 PMSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Adaptable,Communicate at all levels,Confidence....Read more...
Contribute to the company’s success by securing competitive prices from BTL’s supplier base and ensuring the system reflects any agreements made accurately
Assist and provide support for Supplier Relationship Management (SRM) methodology
Work with Internal Sales, commercial and operations teams to assist with sourcing of new rates
Benchmark, and if necessary, challenge rates to secure best pricing for new business
Investigate and provide options for alternative routings
Use established suppliers KPI’s to analyse existing volumes and identify opportunities to push suppliers for price reductions
Highlight key successes to Procurement Buyer
Ensure any supplier agreement is updated into the BTL ERP system, attached documented proof required for every rate, including all ancillary agreements
Support Procurement Buyer to roll out the SRM methodology across all regions and modes of transport
Assist with review preparation and analysis when requested from Buyer
Ensure timely contribution towards the Procurement Development programme and BTL Condition Report
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Progression to permanent Procurement Analyst with further, future, internal progression possible depending on the applicant
Employer Description:Bulk Tainer are a global ISO tank operator, moving liquid chemical, food and feed products for our customer base in our tank containers. Further information can be found on our company.Working Hours :Monday to Friday, 08:30 - 17:00 (1 hour lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Key Responsibilities:
Perform general administrative duties, including filing, answering phone calls, and responding to customer enquiries
Organise and schedule meetings, maintaining accurate records and documentation
Support the team by managing office supplies and handling correspondence
Extract, process, and analyse data to support business objectives
Develop and maintain reports and dashboards using tools like Excel and Power BI
Interpret data insights to inform business decisions
Requirements:
Interest in business administration and data analysis, with a passion for learning new skills
Basic knowledge of Microsoft Excel or similar tools is beneficial
Strong analytical mindset and attention to detail for accurate data interpretation
Excellent organisational skills to manage multiple tasks effectively
Confident communicator, both written and verbal, for stakeholder engagement
Motivated to gain certifications and grow in the field of data analytics and administration
Ability to work collaboratively in a team environment and independently when required
Training:
Training Biweekly classes (length 3 hours) alternating between Data+ and Excel/Power BI (NB: Exams optional)
Training Outcome:
After successfully completing the Data Technician Level 3 course, you will have the opportunity to progress to a more senior position within the company and take on more responsibilities
Employer Description:Leading Fabrics is a trimmings shop providing goods for film, theatre, craftspeople and more. They have recently supported an apprentice to complete their Business Admin course with a Distinction, and are keen to employ another apprentice to join their growing and busy team!Working Hours :Monday- Friday
9am- 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Software Implementation Consultant Role: Software Implementation Consultant Location: Grantham (hybrid) Salary: £35,000 - £45,000 + bonus (£5,000) My client, a well-established and successful brand in the UK ERP software and services market, are looking to recruit a Software Implementation Cosnultant to deliver high-quality consultancy and training, with the ability to guide customers in implementing and maximising their use of our software. Key ResponsibilitiesDeliver consultative services (in-person and remotely) to guide customers through system setup, usage, and issue resolution.Conduct dynamic and structured training courses (in-person and remotely) to ensure customers are fully equipped to use the software effectively.Follow and update project plans, maintaining detailed activity logs.Enhance and update training materials to keep content engaging and aligned with software updates.Support internal training processes to ensure smooth departmental operations.Provide ad hoc training and Sales Support activities, including software demonstrations.Respond to customer queries both on-site and remotely.Identify and escalate implementation issues and change requests as per company methodology.What We’re Looking For To excel in this role, you’ll need:At least 3 years in a software training or consultancy role.Training certification and/or knowledge of Prince II/ITIL standards (advantageous but not essential).Proficiency in Microsoft Office and other software packages.SQL skills (advantageous but not essential).Strong communication, presentation, and organisational skills.Self-motivation, creativity, and a strong work ethic.Ability to work to deadlines and record activities using timesheet apps.A team player with an enthusiastic, customer-focused approach.Confidence in dealing with stakeholders at all levels, from team leaders to senior management.A UK driving licence and access to a car (essential).....Read more...
Coordinate the social media and communications calendar, ensuring consistent content flow
Gather content by regularly communicating with branch contacts and conducting site visits across the M62 corridor aside from our main office in Wakefield
Collaborate with sales, customer service, and support teams to create content addressing customer needs
Design and edit assets/videos using Adobe Creative Suite for social media and website promotion
Support marketing campaigns through emails, SMS, and push notifications
Monitor trends and insights, adapting content strategies accordingly
Confidently feature in video content and assist with other marketing activities as needed
Training:Why choose our Digital Marketing Apprenticeship?
QA’s Digital Marketing Level 3 apprenticeship provides a solid foundation of practical skills integral to becoming competent in fast-paced digital marketing roles. It is widely accepted that we are facing a severe crisis when it comes to the gap between digital skills needed by employers and available talent.
QA designed our workplace learning programmes to help organisations and individuals build in-demand digital marketing capabilities, both by finding and developing new talent and through the upskilling of existing teams.
QA’s Digital Marketing Level 3 apprenticeship programme enables the apprentice to:
Learn the necessary skills to enhance an organisation's digital marketing efforts, and prepare a business for the digital marketplace
Develop knowledge, skills and behaviours aligned to the Digital Marketer apprenticeship standard, being able to apply them in context
Gain the following qualifications upon successful completion of the programme:
Level 3 Digital Marketer Apprenticeship
Principles of Coding (BCS KM1)
Marketing Principles (BCS KM2)
Google Analytics Individual Qualification (IQ)
Tools and technologies learned:
Apprentices will learn to use Google Analytics, SurveyMonkey, WordPress, Hootsuite, Mailchimp, Canva, Powtoon, Moz, W3Schools, JDoodle and all the major social media networks
Training Outcome:
90% of QA Apprentices secure permanent employment after finishing their apprenticeship
Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks
Employer Description:With more than 180 years’ trading experience, the Howarth Timber Group has grown to provide not only the widest range of products, but expertise, service and knowledge you can rely on.
With a nationwide network of branches supplying timber and building materials, kitchens and a dedicated manufacturing division supplying timber engineering services, the Howarth Timber Group is focused on providing market leading choice, quality, service and value.
Built on a passion for service and people, we strive to set the highest standards in the quality of our products, in the continuity of supply and in every aspect of customer service and support. Quality products and processes are what drive our passion, but people are central to everything we do and it’s thanks to our loyal workforce that we’ve built a strong and successful business.Working Hours :All details will be confirmed at interviewSkills: Communication skills,Attention to detail,Organisation skills,Team working,Non judgemental....Read more...
