Technical Account Manager – Commercial Vehicle Components
If you’re a technically minded commercial vehicle professional looking to step into a customer‑facing role, this could be the ideal next move. I’m supporting a global commercial vehicle components manufacturer as they recruit a Technical Account Manager to support their aftermarket distributors across the North of England and Scotland.
You don’t need previous sales experience, what matters is your technical understanding of commercial vehicle systems, your curiosity, and your ability to build rapport. Full training and ongoing support will be provided to help you develop the commercial side.
This is a hands‑on, field‑based role where you’ll use your technical knowledge to solve problems, support customers and represent a respected brand in the aftermarket.
What’s on offer
Salary: £36,000–£47,000 basic (DOE)
Benefits: Company bonus scheme, company car
Field‑based role covering Northern England, Scotland and Northern Ireland, including overnight stays
Ideal locations: Leeds, Bradford, York, Darlington, Middlesbrough, Penrith, Carlisle, Durham, Newcastle‑upon‑Tyne
The role
You’ll be trained and supported to:
Visit distributors, workshops and fleet customers to provide product support and technical guidance
Troubleshoot issues, support diagnostics and help customers get the best from the product range
Build strong relationships and become the trusted technical point of contact in your region
Support commercial discussions, pricing conversations and annual reviews
Share market insights including product trends and competitor activity
Work with the wider technical support network to escalate and resolve complex issues
Maintain CRM records and produce customer reports
Who this would suit
This role is ideal for someone with:
Technical knowledge of commercial vehicle systems, components or diagnostics
Experience in a workshop, technical support, parts, fleet maintenance or similar environment
A desire to develop commercially while staying close to the technical side
Strong communication skills and confidence engaging with customers
A proactive approach and willingness to learn
If you enjoy solving problems, helping people and being out in the field, this could be a brilliant step into a long‑term commercial career.
Register your interest
To learn more or register your interest, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call 07908 893621 for an introductory chat.
Job Reference: 4336KBA – Technical Account Manager – Commercial Vehicle Components
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates and will support any adjustments needed during the recruitment process.
Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.
Note we are not able to provide sponsorship for this role. ....Read more...
Assist in carrying out maintenance and installation works under supervision, developing skills in line with approved competency levels, company policies, procedures, legislation, third party accreditations, and industry good practice.
Support the recording of completed or surveyed work using the electronic systems provided, ensuring systems are updated regularly and, as a minimum, daily.
Work collaboratively with other site trades and internal group companies, developing effective communication skills and maintaining positive working relationships.
Assist in ensuring the efficient use of materials, and support the safe and secure storage of materials on site. Contribute to maintaining accurate van stock schedules.
Follow all local site safety rules and guidance at all times.
Attend and actively participate in inductions, site meetings, toolbox talks, training sessions, and company meetings as part of ongoing development.
Adhere to all Health, Safety and Environment processes and procedures within the Safety Management Systems, developing a proactive approach to compliance.
Support the completion of required paperwork and electronic records in a timely and legible manner.
With support and guidance, begin to develop the skills required to undertake installation and repair work, including assisting with coordination of materials and labour.
Work towards achieving personal development goals and performance measures set by the line manager and training provider.
Participate in continuous improvement initiatives and demonstrate a willingness to learn and develop.
Maintain a professional, friendly, and customer-focused approach at all times.
Attend college as required under the apprentice training plan;
Complete any required paperwork / electronic systems timely and legibly;
Undertake any other duties appropriate to the level of the apprenticeship role, supporting learning and development.
Training:
4 x 2 week block release at Sheffield College City Campus
Training Outcome:Upon satisfactory completion of the apprenticeship there is the potential of full time employment (subject to role availability). Employer Description:We are an established Group of integrated construction based companies operating throughout the mainland UK, providing construction solutions to developers, building owners and main contractors.Working Hours :Monday to Friday, 40 hours per week, typically 8.00am to 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Business Administration:
Handling incoming calls, emails, and face to face enquiries in a professional manner
Inputting and updating customer information, orders, and stock data
Supporting with filing, document management, and general admin tasks
Preparing reports, quotes, and sales documents as needed
Maintaining a clean and organised office environment
SaleSupport (Timber Products):
Assisting trade and retail customers in person, over the phone, and via email
Learning about our range of timber products to support customer enquiries
Helping to generate quotes and process sales orders accurately
Liaising with the yard team to ensure efficient order picking and stock movement
Updating product knowledge and promotions
Supporting marketing or showroom displays where applicable
Training Outcome:Potential for long-term employment on successful completion of the apprenticeshipEmployer Description:M H Southern & Company Ltd is a long-established, family-run timber merchant supplying a wide range of timber and sheet materials to both trade and retail customers across the North of England and into the Scottish Borders and beyond. We pride ourselves on expert product knowledge, excellent customer service, and traditional values with a modern approach. Working Hours :Mon-Thurs 08:00-16:30
Friday: 08:00 – 15:30Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working....Read more...
Service Desk Team Leader – Managed Services Provider
Location: London (hybrid) Salary: £38,000-42,000, depending on experience.
We’re proud to be supporting a highly respected and rapidly growing Managed Services Provider as they look to appoint a Service Desk Team Leader. This is an exciting opportunity for an experienced engineer or existing team lead who enjoys a blend of people leadership and hands‑on technical work.
You’ll be leading a close 11;knit team of five 1st–3rd Line Engineers, ensuring high‑quality service delivery while acting as a key escalation point for complex client issues. If you’re passionate about developing others, improving processes, and maintaining excellent customer experience, this role offers the perfect platform.
Key Responsibilities
Lead, mentor, and support a team of 1st–3rd Line Engineers
Conduct regular 1:1s, performance reviews, and personal development planning
Act as the primary technical escalation point for challenging or high‑priority incidents
Oversee day‑to‑day service desk operations, ensuring SLAs and KPIs are consistently met
Drive continuous improvement across processes, documentation, and service delivery
Collaborate closely with senior leadership and project teams to support wider business goals
Maintain strong relationships with clients, ensuring clear communication and exceptional service
Experience required:
Previous experience in a Service Desk Team Leader, Senior Engineer, or similar role
Strong technical background, ideally within an MSP or multi‑customer environment
Ability to manage, motivate, and develop technical staff
Excellent troubleshooting skills and confidence handling escalations
Strong communication and customer‑facing abilities
A proactive mindset with a passion for improving service quality
Technical exposure across the Microsoft ecosystem (M365, Azure, Windows Server) is highly desirable.
London/Hybrid based.
Paying up to £42,000, depending on experience.
Must be eligible to work in the UK. ....Read more...
Assist in the day-to-day planning and coordination of vehicle routes and delivery schedules.
Support the allocation of drivers and vehicles to ensure timely and cost-effective deliveries.
Learn to use transport management systems (TMS) and routing software to optimise operations.
Monitor vehicle locations, delivery progress, and driver hours in line with legal and company requirements.
Communicate effectively with drivers, warehouse staff, and customers to resolve scheduling issues or delays.
Undertake on-the-job training and shadow experienced planners to develop planning and analytical skills.
Contribute to continuous improvement initiatives within the transport department.
Training:
This is a fully work-based programme. You will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider.
You will be studying the L3 Business Administrator apprenticeship standard.
Training Outcome:Progression into a full-time role for the right candidate. Employer Description:With over 40 years’ experience in the industry, Ramage can provide a complete solution for the daily management of your palletised freight. We have gained an invaluable understanding that the core values of our business are our Customers. At Ramage we appreciate that not allbusinesses are the same. Our commitment in gaining a personal understanding of our customer’s requirements and people, is atthe forefront of what we do and ethos. We take great pride in the responsibility & trust placed in us and handle goods with the greatest of respect, care and integrity. Our team in every aspect of our company,continuously endeavour to provide an unrivalled level of Service and Customer Care. You can Rely On Ramage!Working Hours :Monday - Friday, between 9am - 5pm.
• Based in an office environment with regular interaction with drivers and warehouse staff.
• May involve working shifts, weekends, or on-call support depending on operational needs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Provide exceptional customer service to all members
Assisting with gym tours and inductions
Covering Lifeguard positions
Support the centre swim teaching team to deliver exceptional swimming lessons
Adopting a customer service focussed approach to your responsibilities
Showing members how to use the gym equipment and machines
Creating personal exercise places for members
Understanding Health, safety and welfare in a fitness environment
Support and motivate clients who take part in physical activity
Safe and effective pool supervision
Equipment setups safely and on time
Training: You will work a combination of Gym and Leisure side hours whilst working within the centre. You will be required to be flexible, working shift patterns, inclusive of weekends and bank holidays. The post is a full-time post and the working week will consist of 2 days off and 37 hours a week. You will also be given time to complete the necessary off the job training as part of your apprenticeship.Training Outcome:This is an exciting apprenticeship which opens doors to many avenues in the leisure industry including a swimming teacher, Leisure attendant and gym instructor.Employer Description:Tendring District Council is a local authority in North East Essex.
The district has 36 miles of coastline from Manningtree on the South bank
of the River Stour to Alresford on the East bank of the River Colne, covering an area of approximately 130 square miles and a population of around 150,000 people.
We deliver effective, transparent and accountable community leadership and services, providing best value in the Tendring District.Working Hours :You will be required to be flexible, working shift patterns, inclusive of weekends and bank holidays. The post is a full-time post, and the working week will consist of 2 days off and 37 hours a week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Assisting the company in providing best service to clients by escalating customer issues and client requests to relevant team members
Supporting the management and communication of development projects
Learning client relationship and management skills is key to a professional workplace
Working with team members to achieve individual and company-wide goals
Developing skills on a range of digital business systems, such as customer and stock management, reporting, booking, support ticket and payment management
Using the Microsoft Office suite and our internal systems to produce and record accurate documentation of client processes and developments through meeting reports, spreadsheets and presentations, to support their business and the wider team
Start dates may be subject to change.Training:
Business Administrator Level 3 Apprenticeship Standard
1 day release to college per week
Training Outcome:
We would like the ideal candidate to also carry out a Social Media marketing qualification
A full-time job will be offered to the right candidate on completion of their apprenticeship for either an administrator or should the candidate wish they can do further training
Employer Description:Established in July 2008 and headquartered in Hertfordshire, we have expanded our expertise and operational capacity to become a leading UK provider of sustainable mechanical and electrical engineering services. Leveraging cutting-edge technologies and strict adherence to industry standards, we design, install, and maintain energy-efficient systems ranging from HVAC and pressure systems to renewable energy solutions across critical sectors such as healthcare, education, and defence. In addition to engineering excellence, we provide comprehensive, industry-accredited training programs that equip technical teams with the knowledge and skills required to safely operate and maintain complex mechanical and electrical systems, ensuring compliance, safety, and ongoing workforce competence.Working Hours :Monday- Friday, 8.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Self Motivated,Enthusiastic,Good Time Keeping....Read more...
Customer Service Executive
Colchester
£30,000 - £35,000pa
Monday to Friday 7.30am-4.30pm / 8am - 5pm (Fully office-based)
KHR are partnering again with a well-established international manufacturer, who are currently looking to recruit a Customer Service Executive to join their growing team based in Colchester.
This is an excellent opportunity for a motivated and customer-focused professional to join a successful organisation supplying specialist products to customers worldwide.
Working closely with the sales and operations teams, the successful candidate will play a key role in ensuring customers receive a seamless and high-quality service from enquiry through to delivery.
Key Responsibilities
- Acting as the first point of contact for customer enquiries via phone, email and online channels
- Processing customer orders and supporting the sales team with daily administration
- Managing order updates, queries and resolving customer issues efficiently
- Preparing documentation, including invoices, shipping documents and packing lists
- Setting up new customer accounts and maintaining accurate records within internal systems
- Assisting with export orders and obtaining freight quotations when required
- Supporting CRM updates and maintaining customer information
- Identifying opportunities to recommend additional products where appropriate
The Ideal Candidate
- Previous experience in customer service, sales support or a similar administrative role
- Strong communication skills with a customer-focused approach
- Excellent organisational skills and attention to detail
- Ability to manage multiple tasks in a fast-paced environment
- A proactive and collaborative team player
- The ability to speak German would be desirable but not essential
Benefits
- Competitive salary package, ranging from £30,000 to £35,000
- 25 days holiday plus 8 bank holidays
- Pension scheme with 4% employer contribution and 5% employee contribution
- On-site parking
Alongside these attractive benefits, you'll be part of a supportive and collaborative team, working in a dynamic environment that values your contributions. The company fosters a great culture where employees are encouraged to grow and develop their skills, setting the stage for long-term career success.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Technical Customer Service Executive
Colchester
£30,000 - £35,000pa
Monday to Friday 7.30am-4.30pm / 8am - 5pm (Fully office-based)
KHR are partnering again with a well-established international manufacturer, who are currently looking to recruit a Technical Customer Service Executive to join their growing team based in Colchester.
This is an excellent opportunity for a motivated and customer-focused professional to join a successful organisation supplying specialist products to customers worldwide.
Working closely with the sales and operations teams, the successful candidate will play a key role in ensuring customers receive a seamless and high-quality service from enquiry through to delivery.
Key Responsibilities
- Acting as the first point of contact for customer enquiries via phone, email and online channels
- Processing customer orders and supporting the sales team with daily administration
- Managing order updates, queries and resolving customer issues efficiently
- Preparing documentation, including invoices, shipping documents and packing lists
- Setting up new customer accounts and maintaining accurate records within internal systems
- Assisting with export orders and obtaining freight quotations when required
- Supporting CRM updates and maintaining customer information
- Identifying opportunities to recommend additional products where appropriate
The Ideal Candidate
- Previous experience in customer service, sales support or a similar administrative role
- Strong communication skills with a customer-focused approach
- Excellent organisational skills and attention to detail
- Ability to manage multiple tasks in a fast-paced environment
- A proactive and collaborative team player
- The ability to speak German would be desirable but not essential
Benefits
- Competitive salary package, ranging from £30,000 to £35,000
- 25 days holiday plus 8 bank holidays
- Pension scheme with 4% employer contribution and 5% employee contribution
- On-site parking
Alongside these attractive benefits, you'll be part of a supportive and collaborative team, working in a dynamic environment that values your contributions. The company fosters a great culture where employees are encouraged to grow and develop their skills, setting the stage for long-term career success.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
The apprentice will work across a range of administrative and operational tasks, gaining hands-on experience while working towards a recognised qualification. Their day-to-day duties will support internal teams and external clients.
Key responsibilities:
Support the set-up and launch of online learning platforms
Maintain accurate records and client information
Assist with reports, tracking learner engagement and progress
Support customer communications
Upload and organise content with learning platforms
Carry out business administration tasks to support the team
Help to ensure the business runs smoothly, meeting customer requirements
Requirements:
An interest in digital learning and technology-based business
Good written and verbal communication skills
Willingness to learn and develop skills
Ability to work well as part of a team and independently when required
IT skills (e.g. emails, documents and online tools)
Benefits:
A nationally recognised Business Administration Apprenticeship Qualification
Hands-on experience within a digital learning and technology based business
Full training and ongoing support from an experienced team
Development of transferrable business and technical skills
Supportive, friendly working environment
Providing office support to ensure efficient operations
Contributing to office efficiency and suggesting improvements
Training:
Level 3 Business Administration - 4 days with employer and day release at College
Location – 5 Paramo House, Denmark Street, Darlington DL3 0LP
Working 5 days per week inclusive of 1 day release for study at Darlington College
Training Outcome:There may be an opportunity for career progression after successful completion of the apprenticeshipEmployer Description:We are a learning and development business that creates custom-made and bespoke courses for customers who know that out of the box, off the shelf products lack the care that makes their business so unique.
Customers love our no-nonsense approach to courses and workshops, as we only do something if we know it will make a long-term difference.
We love chatting with prospects and customers to learn about their needs and then working with them to propose a way forward, from a simple customised Health and Safety course hosted online to a fully bespoke six-month leadership development programme.
Everything we have in our business today, from our online learning platform to our leadership development approach, comes from meeting the needs of our customers over the last 20+ yearsWorking Hours :Monday to Friday 9-5 with day release to CollegeSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Multitasking,Willingness to learn,Confidentiality,Motivation and commitment,Work to deadlines,A can-do attitude,Work individually,Data input,Enthusiastic,Reliable,Flexible....Read more...
Our client, who are a leading Electronic Components Supplier with ambitious growth plans, are looking for a Business Development Manager – Midlands to join their team on a permanent basis.
This role is fully remote, based in the field and would require regular travel across the Midlands to attend customer sites as a large part of the working week. My client has a large product portfolio including Custom Batteries, Power Supplies, Semiconductors, Electromechanical Components and more.
Key responsibilities of the Business Development Manager – Midlands job:
Maintain and develop a profitable customer portfolio by understanding customer requirements and offering tailored, ethical sales solutions.
Drive design-in activity across your account base using full group engineering and technical resources.
Develop strategic account plans to ensure successful delivery of growth objectives.
Proactively respond to, qualify, and convert sales enquiries within agreed timescales, securing orders to support revenue targets.
Take full commercial ownership of customer relationships, delivering both customer satisfaction and business development within assigned accounts.
Achieve or exceed assigned Sales and Gross Profit budgets.
Experience required for the Business Development Manager – Midlands job:
Strong understanding of the electronics industry, with excellent knowledge of electronic components and their applications.
Proven track record in business development, account management, and strategic account planning.
Ability to identify new markets, applications, and accounts, focusing on opportunities that will drive sustainable new business growth.
Highly motivated, driven, and committed to achieving sales success.
Knowledge or experience of VMI (Vendor Managed Inventory) solutions.
If this Business Development Manager – Midlands job could be of interest, send your CV to bwiles@redlinegroup.Com or call Ben on 01582 878816.....Read more...
To maintain all customer records and documentation
To maintain online customer records accurately
To provide support and assist where possible in answering and resolving day to day customer queries, including answering the telephone and responding to emails
Throughout the apprenticeship, to acquire exceptional customer service skills, seeking advice from the wider team where in doubt and gain confidence in resolving queries to a satisfactory conclusion referring them up the line
To comply at all times with the letter and spirit of the Company’s Health, Safety & Environmental Policy, Equality & Diversity Policy and Code on Business Conduct and Behaviour
Carry out such other duties as are reasonably requested by the jobholder’s line manager from time to time
Training:
Working towards completing Level 3 Business Administration Apprenticeship Standard
Monthly attendance at Hertford Regional College for workshops with your Assessor
Training Outcome:There will be opportunities for progression and a permanent position subject to performance.Employer Description:Lux Property Services Limited are a company based in Hoddesdon, Hertfordshire that provide electrical maintenance and installation services and general building works to London, Home Counties and UK wide local councils either directly or on behalf of an established maintenance company. We also provide direct services to the private sector.We have an office unit with an integrated electrical parts store on an industrial centre that is situated close to a railway station and main road links. High street shops are a very short drive away.Working Hours :Monday - Friday, 8.00am - 5.00pm. Breaks to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
Role: Agricultural Sales Representative
Location: Across Aberdeen
Salary: Base salary + uncapped commission (Company car + full private healthcare)
We are looking for an enthusiastic and motivated Agricultural Sales Representative to join a successful and growing agricultural machinery business based across Aberdeen.
This is an excellent opportunity for someone with a passion for agriculture and agricultural machinery to build a long-term career in sales. The role offers a competitive salary, uncapped commission and an excellent benefits package. With an established client base and a strong sales training plan, if you are interested in putting the tools down and now using your knowledge to be more customer-facing role, this is perfect for you!
You will play a key role in developing customer relationships, identifying new opportunities and supporting farmers and agricultural businesses with machinery solutions.
The Role
As an Agricultural Sales Representative, you will be responsible for managing and developing customer relationships while driving machinery sales across the territory.
Key responsibilities include:
- Building and maintaining strong relationships with both new and existing customers
- Generating new business through farm visits, phone calls and online enquiries
- Managing and updating customer records through the CRM system
- Demonstrating agricultural machinery to customers and supporting product demonstrations
- Preparing quotes, costings and sales proposals
- Selling both new and used agricultural equipment
- Completing used machinery condition reports in the field and depot
- Delivering machine handovers and customer familiarisation training
- Handling customer queries and providing effective solutions
- Monitoring and reviewing your sales performance against agreed targets
About You The ideal candidate will have a strong interest in agriculture and a passion for working with customers.
You will ideally have:
- Experience within the agricultural industry or knowledge of agricultural machinery
- Previous sales experience (desirable but not essential)
- A proactive and motivated approach to developing business opportunities
- Strong communication and relationship-building skills
- Confidence negotiating price, specifications and delivery terms
- Experience presenting or demonstrating equipment (or willingness to learn)
- Good IT skills including Microsoft Office and CRM systems
- A strong commitment to customer service
Whats on Offer In return, you will receive a competitive package including:
- Competitive salary with uncapped commission
- Company vehicle
- Private healthcare
- Enhanced pension scheme
- Life assurance (3x salary)
- 30 days annual leave, increasing with service (up to 35 days)
- Option to buy or sell up to 5 days annual leave per year
- Company laptop, iPhone and iPad
- Healthcare cash plan
- Employee Assistance Programme including access to counselling support....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:Working towards a Level 3 Customer Service Specialist apprenticeship standard, including Functional Skills if required. As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:
Upon completion apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership
Employer Description:Whether you're a private motorist or a company car driver, you'll find new Kia offers and constantly changing stock of Kia Approved used cars.
Whatever you expect or think you know about Kia, we go one step further. It proves our fixation with quality - it explains why so many people chose our cars and why we keep growing all over the world. Plus, with Kia's state-of-the-art European factory, the future is brighter than ever for Kia.Working Hours :Monday - Friday, full-time and may require the occasional weekend work where required. Working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
Provide excellent customer service via e-mail, telephone, and internal/external messaging systems
Meeting with, discussing, and understanding the needs of clients
Scheduling appointments that are suitable with the client’s availability
Performing research of the local market by comparing properties and checking market activity to establish a selling price
Listing properties with the relevant services and amenities
Liaising between the buyers and sellers to negotiate prices by using their marketing abilities and knowledge
Taking digital photos of properties for presentation to buyers and advertising collateral
Revealing any new information to buyers and presenting any details about the properties seen during the research process
Staging home properties for visits
Meet and greet service to customers
Provide customers with advice, guidance and support
Helping with customer issues and after care
Resolving customer complaints
Data management and compiling reports
Keeping marketing materials up to date
Training:
Level 2 Customer Service Apprenticeship Standard
All training is conducted at the employer's site with a face-to-face skills coach once a month
Employer-led detailed off-the-job training
Training Outcome:
Potential for full-time employment for the right candidate
Employer Description:Louis and Co put professionalism, honesty, transparency, and integrity are at the heart of everything they do. The company strategy is to have one agent from valuation to completion. The team is built on invaluable relationships with solicitors, surveyors, and mortgage brokers, all crucial in holding a sale together. The company believe that great customer service is the key to a great customer experience. As a result, fall-through rates are low and many past sales have occurred purely through word of mouth and excellent service.Working Hours :Monday to Friday, 9.00am - 5.00pm.
Saturday, 9.00am - 1.00pm.
Day off in the week given to compensate for Saturday working.
Half an hour for lunch (Unpaid)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Initiative....Read more...
Greet customers, take orders, and provide a welcoming experience.
Serve food and beverages efficiently and professionally.
Prepare service areas, including checking supplies, setting tables, and ensuring cleanliness.
Handle payments, bookings, and customer enquiries accurately.
Promote menu items and upsell where appropriate to support commercial success.
Maintain high standards of hygiene and comply with food safety regulations, including HACCP and allergen rules.
Clean and sanitise work areas, utensils, and equipment; reset tables for new guests.
Report incidents, hazards, or maintenance issues promptly to ensure guest and staff safety.
Work collaboratively with colleagues to deliver smooth service during busy periods.
Training:Training and support will be provided by our specialist Apprenticeship training provider, Smart Training & Recruitment.Training Outcome:Upon successful completion of the Level 2 Team & Beverage Member Apprenticeship, there will be the opportunity to progress to the Level 3 Hospitality Supervisor.Employer Description:Madhu’s is a well‑known, family‑run group of Indian restaurants with a long heritage and a reputation for high‑end Punjabi cuisine with a Kenyan influence. The brand has been operating for more than four generations and has become especially famous in London for its elegant dining rooms, signature dishes, and luxury hospitality.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
What you’ll do as a Regulatory Compliance Apprentice:
Stay Compliant - Support new regulatory controls, ISO:22458 activity, and compliance checks
Track Regulation - Monitor rule changes, analyse impacts, and help shape consultation responses
Horizon Scan - Spot future regulatory risks, so the business can adapt early
Data & Insight - Research, analyse data, and support long‑term planning and strategic decisions
Drive Retail Strategy - Contribute to customer, affordability, and vulnerability strategies
Training:
Knowledge, skills and behaviours as set out in the Level 4 Regulatory Compliance Officer standard
Fully remote online delivery
Training Outcome:
Permanent contract with a 27-month structured programme
Employer Description:Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to comeWorking Hours :36 hours a week across four working days plus one off-the-job training day Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Your Key Responsibilities Will Include:
Adhere to all client and company Health & Safety policies and procedures at all times, e.g. Food Handling, Manual Handling, Fire procedures
Complete, maintain and update all Food Safety and Health &
Safety paperwork
Maintain the cleanliness of all kitchens and surrounding working areas ensuring Health and Safety hazards, issues, near misses and accidents are reported to your line Manager at the earliest opportunity
Provide the highest level of customer service by role modelling the
ESS Way values and behaviours at all times to colleagues, customers and clients
Ensure the recovery and storage of food, and that correct labelling procedures are followed
Attend and conduct regular training as directed by your Line
Manager according to the requirements of the company
Follow all waste control procedures using the Food Production
Process (FPP) guidelines
Training Outcome:On completion of the Commis Chef Level 2 apprenticeship, the apprentice will have the opportunity to embark onto a Level 3 apprenticeship to further their skills' development through internal training programmes.Employer Description:We’re the people behind the food, hospitality and support services that power your day, make you smile and put a spring in your step. That’s just one of the reasons why we’re the UK and Ireland’s top contract catering, hospitality, and business support services provider.Working Hours :35 hours per week. Days and times to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Creative....Read more...
Maintenance AdministratorLeeds, West Yorkshire - Office-Based no Hybrid workingSalary: £30,000 to £32,000 dependent on experiencePermanent | Monday to Friday hours - 9am to 5:30pm Why Join us?
Full training and ongoing supportCompetitive salary with annual performance and pay reviewsDiscretionary Annual bonus (performance-based)20 days’ holiday + bank holidays (pro rata), increasing after 2 years’ serviceFriday breakfasts - a small perk we all look forward to!Supportive team environmentGenuine opportunities for progression as the company grows
Do you thrive in a busy, team-focused environment where every day is different? If so, we would love you to join our growing property maintenance team in Leeds.About usWe’re an established and expanding property maintenance company dedicated to delivering excellent service to our clients and tenants. Our focus is on efficiency, teamwork, and customer care, ensuring every maintenance request is managed smoothly and professionally.As our business continues to grow, we are looking for a proactive Maintenance Administrator to support our customers, engineers, and internal teams. This is a fantastic opportunity to join a company where your contribution genuinely makes a difference.The roleAs part of our friendly, close-knit team, you’ll be responsible for managing maintenance requests from start to finish, keeping customers informed, and ensuring all jobs are handled quickly and effectively.Your main duties will include:
Acting as the first point of contact for tenants, clients, and contractorsLogging and managing maintenance tasks accurately and efficientlyLiaising with engineers and internal teams to coordinate workMaintaining detailed records and file noteProviding exceptional customer service and administrative supportPrioritising urgent issues and ensuring service level agreements are metFollowing up outstanding jobs and ensuring completion within agreed timeframes
This is a busy, customer-facing role ideal for someone who is organised, communicative, and thrives in a fast-paced environment.Requirements
Excellent customer service and communication skillsFlexibility around holidays and cover when job share partner is awayStrong organisational skills and attention to detailConfident multitasker with a proactive, problem-solving mindsetComputer literate and comfortable using multiple systemsWorks well independently and as part of a teamAbility to remain calm under pressureExperience in the property or maintenance sector is helpful but not essential
We’re looking for individuals who brings a positive attitude, energy, and professionalism to the role.If you think this Maintenance Administrator role sounds like the perfect fit, click ‘Apply Now’ and submit us your CV with a brief note about why you would be a great addition to our team. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Maintenance AdministratorLeeds, West Yorkshire - Office-Based no Hybrid workingSalary: £30,000 to £32,000 dependent on experiencePermanent | Monday to Friday hours - 9am to 5:30pm Why Join us?
Full training and ongoing supportCompetitive salary with annual performance and pay reviewsDiscretionary Annual bonus (performance-based)20 days’ holiday + bank holidays (pro rata), increasing after 2 years’ serviceFriday breakfasts - a small perk we all look forward to!Supportive team environmentGenuine opportunities for progression as the company grows
Do you thrive in a busy, team-focused environment where every day is different? If so, we would love you to join our growing property maintenance team in Leeds.About usWe’re an established and expanding property maintenance company dedicated to delivering excellent service to our clients and tenants. Our focus is on efficiency, teamwork, and customer care, ensuring every maintenance request is managed smoothly and professionally.As our business continues to grow, we are looking for a proactive Maintenance Administrator to support our customers, engineers, and internal teams. This is a fantastic opportunity to join a company where your contribution genuinely makes a difference.The roleAs part of our friendly, close-knit team, you’ll be responsible for managing maintenance requests from start to finish, keeping customers informed, and ensuring all jobs are handled quickly and effectively.Your main duties will include:
Acting as the first point of contact for tenants, clients, and contractorsLogging and managing maintenance tasks accurately and efficientlyLiaising with engineers and internal teams to coordinate workMaintaining detailed records and file noteProviding exceptional customer service and administrative supportPrioritising urgent issues and ensuring service level agreements are metFollowing up outstanding jobs and ensuring completion within agreed timeframes
This is a busy, customer-facing role ideal for someone who is organised, communicative, and thrives in a fast-paced environment.Requirements
Excellent customer service and communication skillsFlexibility around holidays and cover when job share partner is awayStrong organisational skills and attention to detailConfident multitasker with a proactive, problem-solving mindsetComputer literate and comfortable using multiple systemsWorks well independently and as part of a teamAbility to remain calm under pressureExperience in the property or maintenance sector is helpful but not essential
We’re looking for individuals who brings a positive attitude, energy, and professionalism to the role.If you think this Maintenance Administrator role sounds like the perfect fit, click ‘Apply Now’ and submit us your CV with a brief note about why you would be a great addition to our team. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
The apprenticeship is fully funded by the company, and you will be given one day per week to devote to your studies. On your working days, you will keep key compliance files up to date to make sure we meet our obligations, develop strong relationships with everyone you deal with, and be able to work as part of a team to resolve issues and help us keep our promises to our customers. You will be proactive, professional, organised, and have an energetic can-do attitude.
Your life as a Compliance Apprentice
With support from the Compliance Manager, you will provide valuable administrative support to our compliance team to help our business comply with all legal and regulatory requirements, while developing your compliance knowledge with a level 3 Compliance and Risk Officer apprenticeship. The apprenticeship is fully funded by the company, and you will be given one day per week to devote to your studies. On your working days, you will keep key compliance files up to date to make sure we meet our obligations, develop strong relationships with everyone you deal with, and be able to work as part of a team to resolve issues and help us keep our promises to our customers. You will be proactive, professional, organised and have an energetic can-do attitude.
What you'll do
Regularly review current property listings, chasing up outstanding customer ID or legal documents. Chasers to be undertaken at least twice per week.
Track properties with unpaid deposits or fees, writing to customers as required.
Regularly review withdrawn properties, checking the Land Registry for changes in ownership.
Log customer complaints and assist with investigations with the support of the compliance team.
Keep spreadsheets up to date on complaints/disputes, Anti-Money Laundering, data protection, to make sure responses are issued to customers on time.
Monitor business licenses and policies for annual renewal.
Respond to general data protection queries, assist with collating Subject Access Requests.
Assist with audits, collating information as requested by your Line Manager.
Any other reasonable duties as assigned by your Line Manager.
Training Outcome:BTG Eddisons is a rapidly growing company, with a focus on acquiring other companies in the property sector. For example, in 2025 the business acquired Network Auctions and Kirkby Diamond. These acquisitions mean that the compliance requirements of the company is consistently growing in demand as we align our ways of working, and means you will be working with many different business areas across the company, giving you the opportunity to develop your knowledge and interest in property services more generally. Being part of the wider BTG Group, you will also have plenty of networking opportunities.Employer Description:We are BTG Eddisons, a national real estate consultancy group, bringing together the expertise of surveyors, agents, auctioneers, and consultants in the real estate and asset advisory sectors. We deliver value to our clients in property, business, and the public sector.
We are passionate about making sure our customer’s experience is as great as can be. We want to do what it takes to make our customer’s lives easier and better, regardless of who they are or their position. Our greatest asset is our people – and we know that by empowering them to make a difference, we can all become the best that we can be.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Ability to multi-task,Prioritising in a fast pace,Ability to stay calm,Proficient Microsoft Office,Good at Numeracy and Literacy,Data entry and typing skills....Read more...
£27,800 starting, permanent role, travel benefits, wellness programmes, ongoing training and development, enhanced company pension plan, Mon-Fri no weekend work, sick pay scheme, free onsite parkingThis Breakdown Controller role plays a key role in coordinating maintenance, repair, and breakdown activities to ensure efficient service delivery and high levels of customer satisfaction.Acting as a central point of contact out of our Elland site, the breakdown controller role involves managing incoming service requests, allocating Field Service Engineers, and maintaining accurate records across internal systems.Responsibilities of our Breakdown Controller
To take customer calls and log repair notifications.
To allocate appropriate Field Service Engineer response to meet customer requirements.
Liaise with UK service supervisor and Service Manager regarding any issues that may arise.
Keep customers updated on the reported job progress.
Ensure all jobs are entered onto the appropriate in-house computer system.
To reschedule jobs and resources according to emerging customer needs and resource availability.
Undertake any other duties consistent with the purpose of this job or to support the needs of the business
What were looking for in our Breakdown Controller
Great time management and ability to prioritise workload
Great communication skills
Ability to communicate with internal and external stakeholders
Attention to detail
Ideally service or breakdown controller experience
Benefits of our Breakdown Controller role
Secure, permanent role
Employee health and wellness programmes
Mon – Fri only
Enhanced pension plan
Sick pay scheme
Clear progression routes and support from management
If you are interested in this breakdown controller role, please apply now or contact Grace at E3 Recruitment
....Read more...
You will be required to meet with clients in a variety of settings, including GP Surgeries, community venues, either in a 1-2-1 or group/clinic across Portsmouth (PO1 to PO6) to identify their support needs through conducting an initial assessment, which includes the use of validated screening tools
Provide ongoing support through personalised support planning specifically around smoking cessation, weight management, harmful drinking; this may include providing extended brief advice and developing/delivering a programme of support
Facilitate access to and provide ongoing support where needed to support broader holistic issues impacting an individual's health e.g. housing, debt, isolation, domestic abuse
Participate in Wellbeing Service Promotional events in a range of venues
Support the service Triage team by processing referrals and assessing new client's needs
Training:
The training will take place in the workplace and via online learning
You will meet routinely with your Apprenticeship Tutor and work towards completion of Apprenticeship Portfolio
Training Outcome:
Potential progression into the Wellbeing Practitioner role and the opportunity to apply for roles across the council
Employer Description:The Wellbeing Service is part of Portsmouth City Council and it supports individuals to modify behaviours, improve their health, increase life expectancy, and to reduce health inequalities for people in Portsmouth.Working Hours :37 hours per week
Monday to Friday
Shifts to be confirmedSkills: Communication skills,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
Carry out desktop research to support property development projects (e.g. market research, local area analysis, supplier sourcing)
Maintain and organise digital and paper filing systems in line with company procedures
Manage and update company records, databases and documentation
Assist with preparing reports, documents and presentations
Handle incoming communications (emails, phone calls, correspondence)
Support meeting coordination, including scheduling and minute-taking
Ensure accurate data entry and record keeping
Provide general administrative support to the wider team
Training:
Full Business Administrator Standard - Level 3
On the job training/support in the workplace as necessary
Remote training every month backed up by regular site visits
College attendance/support available monthly if required
Employer to offer dedicated training time to support Off-The-Job training requirements
Training Outcome:Possibility of future progression options upon successful completion of Level 3 qualification. To be discussed at interview.Employer Description:APCA Group is a dynamic development company delivering leisure, residential and commercial projects across the UK. We are committed to quality, efficiency, and professional excellence in every stage of development.Working Hours :Monday - Friday 7.45 - 16.15, with 30 minute lunch break. Working hours to be discussed/confirmed at interview.Skills: Communication skills,IT skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental....Read more...
German Speaking Customer Service Executive
Colchester
£30,000-£35,000pa
Monday-Friday 7.30am-4.30pm/8am-5pm (office-based)
KHR are partnering again with a well-established international manufacturer, who is currently looking to add a German Speaking Customer Service Executive to their team in Colchester.
This is a fantastic opportunity for someone who enjoys using their language skills, working with customers, managing orders, and supporting a busy sales team in a fast-paced environment
Working closely with the sales and operations teams, the successful candidate will play a key role in ensuring customers receive a seamless and high-quality service from enquiry through to delivery.
Key Responsibilities
- Acting as the first point of contact for customer enquiries via phone, email and online channels
- Processing customer orders and supporting the sales team with daily administration
- Managing order updates, queries and resolving customer issues efficiently
- Preparing documentation, including invoices, shipping documents and packing lists
- Setting up new customer accounts and maintaining accurate records within internal systems
- Assisting with export orders and obtaining freight quotations when required
- Supporting CRM updates and maintaining customer information
- Identifying opportunities to recommend additional products where appropriate
The Ideal Candidate
- Previous experience in customer service, sales support or a similar administrative role
- Fluent / Proficient German Speaker
- Strong communication skills with a customer-focused approach
- Excellent organisational skills and attention to detail
- Ability to manage multiple tasks in a fast-paced environment
- A proactive and collaborative team player
- The ability to speak German would be desirable but not essential
Benefits
- Competitive salary package, ranging from £30,000 to £35,000
- 25 days holiday plus 8 bank holidays
- Pension scheme with 4% employer contribution and 5% employee contribution
- On-site parking
Alongside these attractive benefits, you'll be part of a supportive and collaborative team, working in a dynamic environment that values your contributions. The company fosters a great culture where employees are encouraged to grow and develop their skills, setting the stage for long-term career success.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
