Technical Advisor Specialist – World Class Lubricant Brand
West Midlands / Central England / Birmingham
Lubricants, Oils & Fuel Additives
£48,000 Basic + Bonus | Company Car | Generous Holiday Allowance
Industry-Leading Product Training | Ongoing Technical Development | Global Manufacturer
Become the Technical Authority Behind a World-Class Lubricants Brand
As part of a strategic investment in automotive technical services, we are seeking an experienced Technical Advisor to join a globally recognised manufacturer of premium lubricants, oils and fuel additive technologies.
This is a highly visible and influential technical position, acting as the critical link between Product Development, Sales, Marketing and Customer channels across multiple automotive sectors. You will provide expert guidance on product selection, application suitability, technical troubleshooting and performance optimisation, helping customers and colleagues maximise the value of a market-leading product portfolio.
If you thrive on solving complex technical challenges and enjoy being recognised as the subject matter expert, this is an opportunity to build your reputation with one of the industry’s most respected names.
What You’ll Be Doing
Delivering expert Technical Support to internal sales & marketing teams as well as external customers on our complete product group.
Advising on correct Automotive applications aligning product with specifications and applications.
Investigating Technical Product issues, diagnosing root causes and recommending effective solutions.
Supporting product positioning through delivering Technical Presentations, onsite training and customer engagement.
Acting as a trusted technical resource across OEM, Distributor and end-user / Workshop
Maintaining technical documentation and ensuring compliance with relevant industry specifications and classifications.
Collaborating with colleagues across commercial and technical functions to support business growth and customer satisfaction.
What We’re Looking For
We are seeking a technically accomplished individual with a strong background in lubricants, oils, additive chemistry or Automotive Engine / Drivetrain related technologies. Able to engage and communicate at all levels and delivering “best in class” technical support across the aftermarket channels.
Essential Technical Expertise
Strong understanding of technical automotive under bonnet applications
Knowledge of automotive lubricants would be particularly interesting.
Experience interpreting technical documentation, specifications and performance data.
Technical application knowledge across sectors such as:
Passenger Car Motor Oils (PCMO)
Motorcycles
Electric Vehicles (EV)
Commercial Vehicles
Marine
Bicycle
Agricultural and Off-Highway Equipment
Good working knowledge of additive technologies including:
Fuel System Cleaners
Oil Additives
Maintenance Products
Problem-Solving Treatments
Preferred Background
Academic achievement in Chemistry, Mechanical / Automotive Engineering or a related Engineering
Genuine passion for automotive technology and vehicle performance.
Strong communication, presentation and stakeholder management skills.
Flexible approach to office-based work and customer-facing travel when required.
Training & Development
Representing products manufactured to stringent OEM standards, you’ll receive extensive support to deepen your technical expertise and remain at the forefront of lubricant and additive technology.
Through ongoing product, industry and technical training, you’ll be empowered to become the recognised go-to expert within the business and across the wider customer network.
Interested?
Register your interest by sending:
Your up-to-date CV
A brief note outlining why this opportunity aligns with your experience and career aspirations
Glen Shepherd
07977266309
REF 4371GSA Technical Advisor / Technical Application Support
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.
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Complete and work towards a nationally recognised apprenticeship qualification
Provide administrative support for the delivery of safe, efficient, and effective school travel services
Assist with travel planning, route optimisation, and purchase order processing
Support recruitment, training, and health and safety activities for School Passenger Assistants
Liaise with schools, transport providers, families, and other stakeholders to coordinate travel arrangements
Maintain accurate school travel records, databases, and reporting information
Manage and resolve customer enquiries, complaints, incidents, and safeguarding concerns, escalating where necessary
Process Personal Travel Budget and bus pass applications
Contribute to risk assessments, audits, and service improvement projects
Attend required training, meetings, and maintain apprenticeship records and evidence portfolios
Training Outcome:Although we can’t guarantee you a permanent job at the end of your apprenticeship, many apprentices remain with SCC following the completion of their apprenticeship. If there is not a permanent opportunity, we will support you to apply for other roles within the council, and help make sure you are ready for a wider job search with support from our Employment Support team.Employer Description:Being part of the Southampton City Council team requires people who are willing to take personal responsibility for delivering excellence, to work with others to achieve the best possible outcomes, to embrace change and new opportunities, to make the most of the resources available to us and to think and act in the best interests of our customers. Southampton City Council are responsible for providing a number of services to the residents of Southampton including waste, housing, benefits, libraries, community support, marriages etc. and our aim is to give our customers the best service possible.Working Hours :This is a fixed-term, full time contract 37 hours per week. Days and times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Account Executive
Burgess Hill, West Sussex
£30,000 - £35,000pa
Full-Time | Permanent | Monday to Friday 8am - 4.30pm | Office-Based
Are you highly organised, customer-focused and looking to develop your career within a supportive and growing business?
An exciting opportunity has arisen for an Account Executive to join a friendly and fast-paced focused sales support team. This is a varied role where you'll play a key part in ensuring customers receive an outstanding service while supporting the wider sales team with enquiries, quotations and account administration.
The Role
As an Account Executive, you'll be responsible for managing customer enquiries, preparing accurate quotations, coordinating product samples and ensuring the smooth day-to-day running of a busy shared inbox. You'll build strong relationships with customers, understand their requirements and provide an efficient, professional service from enquiry through to order.
Key Responsibilities
- Respond promptly and professionally to customer enquiries
- Prepare accurate quotations and follow up to secure orders
- Manage smaller customer accounts and sales enquiries
- Liaise with customers regarding quotations, revisions and product information
- Coordinate and dispatch product samples
- Liaise with and build relationships with suppliers in order to secure the best products
- Support the sales team with presentations and administrative tasks
- Manage and prioritise emails within a shared inbox
- Provide holiday cover across the sales team
About You
We're looking for someone who is:
- Previous experience managing customer accounts
- Highly organised with excellent attention to detail
- Able to prioritise multiple tasks in a busy environment
- A confident communicator with strong written and verbal skills
- Customer-focused with a proactive, positive attitude
- Keen to learn new products and systems (full training provided)
What's on Offer
Salary of £30,000 - £35,000
- Profit Share Scheme
- Free daily lunch
- Company pension
- Holiday allowance
- Free on-site parking
- Full training and ongoing development
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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Up to £30K a year (DOE), early finish on a Friday (1pm), permanent opportunity
An established specialist manufacturing company is looking to recruit a highly organised Contracts Coordinator to join its busy commercial team. This is an excellent opportunity for someone who enjoys administration, customer interaction and working in a busy manufacturing environment.
You'll play an important part in supporting customer orders, maintaining accurate records, assisting with tender documentation and ensuring contracts are managed efficiently from start to finish.
Duties of the Contracts Coordinator opportunity
Coordinate customer contract administration and maintain accurate records.
Support the preparation of tender documentation and submission packs.
Update internal databases, spreadsheets and sales information.
Organise vehicle documentation, including registration paperwork and logbooks.
Handle customer warranty enquiries and coordinate resolutions.
Process parts enquiries, replacements and credit requests.
Liaise with internal departments to ensure information is accurate and deadlines are achieved.
Provide general administration support across the commercial and purchasing functions when required.
We would welcome people to apply that have:
Excellent organisational and time management skills.
Strong customer service and communication abilities.
High level of attention to detail with a right-first-time approach.
Confident using Microsoft Office, particularly Excel.
Able to prioritise multiple tasks and work to deadlines.
Experience within manufacturing, engineering, automotive or vehicle conversion would be advantageous but is not essential.
Experience supporting tenders or contracts would be beneficial.
The role would be suitable for people that may have worked as:
Sales or Purchasing Administrator
Contracts Administrator
Tender Coordinator
Project Coordinator
Customer Service Coordinator (manufacturing/engineering)
Commercial Administrator
Vehicle Administration/Warranty Administrator
Benefits of the Contracts Coordinator position:
Salary up to £30,000, depending on experience.
Permanent position with long-term career prospects.
Early finish every Friday (1pm)
Supportive and collaborative working environment.
Opportunity to develop new skills across commercial and purchasing activities.
Stable business with a strong reputation within its sector.
If you would like a private chat before applying for the role, please contact Rodger Morley at E3 Recruitment....Read more...
Maintain an accurate inventory of all business keys with effective tracking and security
Issue and retrieve keys to/from authorised personnel, with detailed records of key assignments
Maintain the security and confidentiality of keys, adhering to company policies and procedures
Address and resolve any key-related issues or concerns in a timely manner
Identify any key-based risks (including financial, reputational or safety related) and flag these to management quickly and in detail
Address and resolve as many customer inquiries and transaction requests as possible during the initial contact
Effectively manage conflict situations and promptly resolve customer concerns, ensuring that any necessary customer adjustments are considered
Receive, sort, and distribute all incoming business post
Prepare and send outgoing post, ensuring the correct labelling and postage
Act as the first point of contact for any post related enquiries, offering support to colleagues across the business
Work with postal and courier services to maintain efficient post deliveries
Redirect phone calls and other communications to appropriate team members or departments when necessary
Generate outbound customer communications, including phone calls and written correspondence, and perform general administrative tasks, ensuring responses are appropriate and tailored to meet the customer's needs and requirements
Adhere to the complaint resolution process, develop mediation skills, and share this knowledge with customer-facing teams to improve resolution rates
Maintain accurate records of key performance indicator (KPI) data and other management information for senior management and teams, ensuring precision in data input and output
Training:Training and Qualification Level
What training will the apprentice take and what qualification will the apprentice get at the end?
Business Administrator Level 3
Supporting and engaging with different parts of the organisation and interact with internal or external customers.
City of Bristol College
Off site in its entirety
Training Outcome:
Curo regularly advertise Admin clerical roles which will be a great next step
Employer Description:Curo is a not-for-profit housing association and house-builder based in Bath, England, that manages over 13,000 homes and provides care and support servicesWorking Hours :Monday- Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Enthusiastic....Read more...
Business Development Manager – Automotive Bodyshop
Competitive Salary + Uncapped Commission + Company Car + Enhanced Benefits Package
Location: Field-based – Southeast England
Ideal locations include Cambridge, Peterborough, Huntingdon, Bedford, Northampton, Milton Keynes, Norwich, Leicester, Oxford and Bury St Edmunds
Do you have experience selling into automotive bodyshops?
Whether you've sold automotive paint, refinishing products, bodyshop consumables, spray booths, repair materials, abrasives, PPE, mixing systems or other collision repair solutions, this could be the ideal next step in your career.
An exciting opportunity has arisen for a commercially driven Business Development Manager to join a highly respected supplier supporting bodyshops and accident repair centres across the UK.
This role offers the chance to work with a well-established customer base whilst developing new business opportunities within the collision repair sector. Representing a portfolio of premium products and solutions, you'll become a trusted partner to bodyshop owners, managers, estimators and paint technicians.
Why Join?
Established and respected brand within the automotive aftermarket
Strong existing customer base
Premium product portfolio with genuine customer benefits
Excellent product training and ongoing support
Genuine career progression opportunities
Autonomy to manage and develop your territory
Uncapped earning potential
Long-term, stable business with ambitious growth plans
The Role
This is a field-based sales position focused exclusively on the bodyshop and collision repair market.
You will be responsible for building strong customer relationships, identifying growth opportunities and delivering tailored solutions that help bodyshops improve efficiency, productivity and profitability.
Key responsibilities include:
Managing and growing an established customer portfolio
Identifying and securing new business opportunities within independent and group bodyshops
Conducting customer visits, product demonstrations and commercial reviews
Promoting a range of bodyshop products and solutions
Supporting customers with product recommendations and technical guidance
Developing relationships with owners, managers, estimators and paint technicians
Negotiating commercial agreements and achieving sales targets
Monitoring market activity and competitor developments
Maintaining accurate CRM records and sales forecasts
Working closely with internal technical and customer support teams
The Candidate
You will ideally possess:
Proven field sales experience
Experience selling directly into bodyshops or accident repair centres
Strong commercial and relationship-building skills
A consultative sales approach
Excellent communication and presentation skills
Self-motivation and strong territory management skills
Experience using CRM systems
Full UK driving licence
Personal Attributes
Results-driven and commercially focused
Confident building relationships at all levels
Highly organised and self-motivated
Professional and credible in front of customers
Resilient and driven to exceed targets
Passionate about delivering value to customers
Comfortable working independently
Apply in Confidence
To apply for this Business Development Manager opportunity, please send your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd.
For a confidential discussion, contact Kayleigh directly on 07908 893621.
Job Reference: 4347KBC – Business Development Manager – Bodyshop Solutions
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
Assist with the installation of structured copper and fibre optic network cabling systems in commercial and industrial environments
Learn to install, terminate, test and certify network cabling to industry standards
Support experienced engineers in the installation, maintenance and fault-finding of network infrastructure
Assist with the installation, configuration and maintenance of door access control systems
Learn to install and maintain CCTV systems, including cameras, recording equipment and associated cabling
Carry out basic fault diagnosis and troubleshooting of cabling, access control and CCTV installations under supervision
Assist in surveying customer sites and preparing for installation work
Ensure all installations comply with relevant industry standards, health and safety legislation, and company procedures
Use a range of hand tools, power tools and specialist testing equipment safely and effectively
Support the installation and configuration of IT equipment and systems delivered by the company for its customers
Maintain accurate installation records, test results and job documentation
Communicate professionally with customers and colleagues while working on-site
Keep work areas safe, tidy and organised, ensuring good housekeeping practices are followed
Travel to customer sites as required to support installation projects
Training:
You will work towards a Level 3 Network Cable Installer Apprenticeship delivered by VQ Solutions
During this apprenticeship, you will develop a portfolio, attend block courses and have regular mentor reviews
All apprenticeship work will be completed during working hours
Training Outcome:You will work on various sites in line with client project requirements. Because the role involves travelling across the UK, a strong willingness to travel is essential.
You will also be required to work night shifts on occasion and spend periods working away from home.Employer Description:Originally set up in 1933 by Joseph Brand as an electrical contracting and repair business in Margaret Street W1, the company today still operates today with the same guiding principle of "Customer Service" underpinning all its many core activities. With Headquarters still based in Margaret Street, J Brand now directly employs over 120 Staff many located regionally - and offers a nationwide-/-European service. Diversification has also enabled J Brand to flourish, with pioneering work being conducted in the late 1970s, when data communications was in its infancy. With the addition of a dedicated support desk facility, configuration centres in London and the North West of England and continued investment in personnel, J Brand is able to offer customers a total network solution for projects across technologies and vertical market sectors.Working Hours :Contracted to 37.5 hours with the option of overtime available.
You will be required to work throughout the UK but must be based in the Sheffield area.
Exact working days and hours TBC.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
To undertake a Level 3 Business Administrator Apprenticeship whilst providing administrative and operational support to the Trust's Central Business Services Team. The postholder will gain practical experience across a range of business functions, helping to ensure the effective delivery of services that support the Trust, its schools, staff, pupils and stakeholders.
Administrative Support
Provide high-quality administrative support to the Central Business Services team.
Prepare, format and distribute correspondence, reports, presentations and other documents.
Maintain accurate electronic and paper-based filing systems.
Input, update and maintain data across Trust systems and databases.
Customer Service
Act as a professional first point of contact for enquiries.
Maintain positive and professional relationships with stakeholders.
Business Operations Support
Assist with Trust-wide projects and initiatives.
Support records relating to procurement, HR, finance, estates and governance.
Process invoices for payment.
Information Management
Handle information securely and in accordance with GDPR.
Produce accurate records and reports.
Apprenticeship Responsibilities
Complete coursework, assessments and training.
Maintain apprenticeship evidence and portfolio.
General Responsibilities
Promote the values of the Trust.
Undertake duties commensurate with the role.
Safeguarding
The Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. An enhanced DBS check will be required.Training:Apprenticeship Details – 16 months expected duration to complete, working towards your Level 3 Business Administration (School Administrator) qualification (All learning is delivered online/ remote).
Training Provider: LMP Education (rated 1st best UK training provider).Training Outcome:Completion of apprenticeship. The qualifications and experience gained on this Apprenticeship will allow you to apply for further roles within this sector. Employer Description:The GLA welcomes apprentices who demonstrate a positive attitude, a commitment to learning and a desire to develop professional skills within a supportive and collaborative environment. The Trust shares responsibility with each apprentice for their learning, development and successful completion of the Level 3 Business Administrator Apprenticeship. The Business Administrator Apprentice will make a valuable contribution to the work of the Central Business Services team and the wider Trust. Through practical experience and structured training, the apprentice will support the efficient delivery of central services that enable schools and staff to provide the best possible outcomes for pupils. The apprentice will gain experience across a range of business functions and will be supported by their line manager and colleagues throughout the apprenticeship programme. The role provides opportunities to develop administrative, organisational, communication and customer service skills while building an understanding of how a Multi Academy Trust operates.Working Hours :Monday - Thursday, 8.00am - 4:00pm. Friday, 8.00am - 3:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Patience....Read more...
Key Responsibilities:
Teaching & Learning
Support the delivery of engineering and motor vehicle apprenticeship programmes
Deliver classroom, workshop, online and workplace-based training
Prepare engaging learning sessions and practical demonstrations
Support learners to develop knowledge, skills and behaviours
Deliver Functional Skills support where appropriate
Adapt teaching to meet individual learner needs
Assessment
Carry out workplace assessments
Observe apprentices in the workplace
Review portfolio evidence
Complete progress reviews
Assess assignments
Support apprentices towards Gateway and End-Point Assessment
Maintain accurate assessment records
Learner Support
Build positive relationships with apprentices
Motivate learners to achieve
Identify learners requiring additional support
Promote safeguarding, Prevent, British Values and wellbeing
Support learner attendance and engagement
Employer Engagement
Visit employers regularly
Build positive working relationships
Provide progress updates
Support workforce development discussions
Promote ESTAR's high standards of customer service
Quality & Compliance
Maintain compliant learner records
Follow apprenticeship funding rules
Participate in standardisation meetings
Participate in observations of teaching and learning
Contribute towards quality improvement activities
Support Ofsted inspections and internal audits
This is an excellent opportunity for an experienced engineer or motor vehicle technician who is passionate about developing people and is looking to build a long-term career in further education.Training Outcome:The successful candidate will commit to a structured professional development programme, including:
Teaching qualifications
Assessor qualifications
CPD
Industry updating
Internal mentoring
Employer Description:ESTAR Education is a specialist training provider delivering high-quality apprenticeships and skills programmes across engineering, construction, business and management.
Our mission is to unlock individual potential through education that leads to real jobs, real skills, and real change. Whether you’re a young apprentice, an adult learner, or a business partner, we’re here to help you grow.Working Hours :Monday to Friday
9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
This role will suit a current professional looking to progress into the executive sphere and develop toward management. Are you comfortable with client engagement and looking for the next step.
Main Duties and Responsibilities:
Promote and sell accredited training courses, primarily NEBOSH and IOSH qualifications
Identify and develop new B2B training opportunities with employers and organisations
Build relationships with prospective clients through telephone, email, LinkedIn, networking and digital marketing activities
Attend local employment events, networking groups, exhibitions and trade shows to promote the business
Research and identify new business opportunities and maintain a sales pipeline
Search for, review and assist with the preparation of PQQs, tender submissions and framework applications
Support bid writing and contract acquisition activities
Follow up customer enquiries, quotations and proposals
Maintain CRM records and sales activity reporting
Assist with marketing campaigns promoting both B2B and B2C services
Support the growth of corporate training contracts, consultancy services and repeat business opportunities
Develop a sound understanding of health and safety training and consultancy services to support customer enquiries and sales conversations
Training:The Apprenticeship is an on site delivery and as such will be supported by regular reviews and meetings with your tutor online.
80% of your time will be spent on the job with 20% off the job learning, this can include:
Job shadowing
assignments
college lessons
Training Outcome:
There is the option to move into full employment and lead on the development of a new department
Employer Description:Training & Apprenticeships in Construction Ltd (TrAC) is a DfE approved Flexi Job Apprenticeship Agency who will employ you for the duration of the apprenticeship and pay your salary. You should be aware that you will be placed with a host employer but you will not be employed by them. Your placement may change during the course of your apprenticeship but TrAC will employ you throughout, as well as continuing to support you into employment or further learning at the end of your apprenticeship.Working Hours :37 hours per week
Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Business Experience....Read more...
You’ll be at the heart of a fast-paced environment, providing essential support to our recruitment team and ensuring a positive experience for candidates and clients alike.
Key responsibilities:
Welcoming visitors and handling walk-ins in a professional and friendly manner
Answering and directing incoming calls and taking accurate messages
Assisting consultants with candidate registration, documentation, and compliance checks
Maintaining and updating candidate records and databases
Supporting with job advertising, CV screening, and interview coordination
Managing emails and general office administration
Providing excellent customer service to candidates and clients
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 2 Customer Service qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
Potential for promotion to recruitment consultant
Employer Description:We are here to engage with and support people of all ages, beliefs and cultures. Existing to develop and enrich lives in the most powerful way.
Through our positive guidance and remarkable community, we encourage and empower people to constantly push for personal success, to maintain a renewed sense of self belief and to welcome positive change in their lives.
The Orbital sign represents the aspirational effort toward continually enhancing lives, making personal growth and purpose the center of all we do.Working Hours :Monday - Friday, 09.00 - 17.30 with 30-minutes lunch break.Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Main duties and responsibilities include:
Making appointments for patients
Respond to all requests for home visits / urgent calls
Respond to all queries and requests for assistance from patient, visitors and other members of staff as required
To date stamp and sort in-coming mail in an appropriate manner and file same within agreed protocols
To record all petty cash transactions in a cashbook as required
Keep the reception and waiting areas safe and tidy
Attending Staff Meetings/other meetings as required
Taking part on training courses as highlighted necessary for the job
To adhere to any protocols & procedures detailed in the Staff Handbook
Training:Level 2 Customer Service Practitioner apprenticeship standard:
Level 2 Functional Skills in maths and English (if required)End-Point Assessment (EPA)
One to one Tutor Assessor support in the workplace
Attending weekly classes covering Health and Safety and Equality and Diversity and working towards completing the EPA
Training Outcome:Excellent future prospects for the right candidate.Employer Description:As an Apprentice you will support the reception team to provide a point of contact for patients and act as a focal point of communication between patients, doctors and other staff. The Practice will provide training and ongoing support to enable you to use the systems and processes already set up.
You will be required to demonstrate good customer service and interpersonal skills and have good computer skills. You must also be committed to completing the
We are pleased to be able to offer this exciting opportunity to someone wishing to enter the world of Primary care and specifically General Practice.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Support the day-to-day administration and coordination of customer complaints and feedback
Assist with monitoring complaint cases, maintaining accurate records, checking correspondence, and communicating with customers by phone and email.
You will develop your ability to investigate complaints, analyse customer feedback, identify service improvement opportunities and understand the regulatory requirements that shape complaints handling
Training Outcome:Fully qualified business admin professional with experience in complaints. Can progress into admin roles, or customer serviceEmployer Description:We provide more than 13,000 affordable homes in local authority areas across Kent, Surrey and Sussex. Over the years we have invested heavily in our homes, and continue to do so as part of the Peabody Group.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental....Read more...
Our food service is centred around creating a welcoming social dining experience within a creative and community focused environment.
The successful applicant will play an important role in ensuring that customers receive high-quality food, excellent service, and a memorable experience. In addition to kitchen and tearoom duties, the role will also provide opportunities to contribute ideas for menu development, support promotional activities through social media, and help strengthen customer engagement.
The position involves supporting the preparation, presentation, and delivery of our tearoom service, afternoon tea experiences, and crafternoon bookings. Working closely with colleagues, you will help maintain high standards across all aspects of food preparation, customer care, cleanliness, and operational efficiency.
Key Responsibilities:
The successful candidate will be involved in a variety of tasks and responsibilities, including:
Food Preparation and Kitchen Service: Assisting with the preparation, assembly, and presentation of food and drink for daily tearoom service, afternoon tea events, and special bookings. This includes following recipes, preparing ingredients, maintaining quality standards, and ensuring food is served efficiently and attractively
Customer Service and Hospitality: Providing a warm, friendly, and professional service to all customers
You will be expected to greet visitors, respond to enquiries, assist with customer requests, and help create a welcoming atmosphere that encourages repeat visits and positive customer experiences.
Stock Management and Administration: Supporting the monitoring of stock levels, recording inventory, rotating stock appropriately, and assisting with the ordering of ingredients and supplies. Accurate administration and attention to detail are important to ensure smooth daily operations
Food Hygiene and Housekeeping: Maintaining excellent standards of cleanliness and organisation throughout the kitchen and customer areas. This includes following food safety procedures, adhering to hygiene regulations, cleaning equipment and workspaces, and ensuring all areas remain safe and compliant
Menu and Recipe Development: Contributing ideas towards recipe creation, menu improvements, and seasonal food offerings. The role provides opportunities to participate in developing new products and enhancing the overall food and drink experience
Customer Engagement and Social Media Support: Assisting with promoting the business through social media platforms by helping create engaging content, showcasing food and events, and supporting marketing activities that encourage customer interaction and growth
Training:Production Chef Level 2.
12 Months (+3 for completion of end point assessments.)
Everything is demonstrated in the workplace.
Customer service is included, as this qualification requires you to serve as well as cook.Training Outcome:We are interested in finding the right candidate for our team long-term.Employer Description:A multi-award winning gallery, tearoom and creative space. Known for being a place for beautiful gifts, great tasting foo and memorable craft experiences. Our gallery showcases hand-crafted collection, while our tearoom services freshly prepared, seasonal own-recipe menus. Our team organises and hosts memorable experiences from creative workshops, our popular Crafternoons and our five-star Afternoon Teas, whether they’re for bridal parties, baby showers or birthdays – or simply solo visits to relax and create. Working Hours :21 Hours a week, 30 minute unpaid lunch break. Days and times to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Team working,Creative,Initiative,Patience....Read more...
Property Acquisitions & Investment Support:
Assist in identifying residential and commercial property acquisition opportunities
Conduct market research and gather information on potential property investments
Support the analysis of property deals, including purchase prices, rental income, operating costs, yields, and potential returns
Assist in preparing reports and recommendations to support property acquisition decisions
Maintain records of prospective acquisitions and investment opportunities
Property Management & Tenant Support:
Act as a first point of contact for tenants, contractors, utility providers, solicitors, and other third parties via phone, email, and face-to-face interactions
Respond to enquiries professionally and efficiently
Support tenants with queries relating to rent, repairs, utilities, and tenancy agreements
Assist with tenancy administration, including processing applications, maintaining records, and supporting tenancy set-up procedures
Help coordinate property inspections, appointments, and contractor visits
Record and update tenant, property, and contractor information accurately on internal systems
Repairs & Maintenance Coordination:
Log, monitor, and track repair requests from tenants
Liaise with contractors and maintenance teams to arrange and coordinate works
Provide updates to tenants regarding repair progress and completion
Ensure maintenance records and documentation are kept up to date
Administration & Customer Service:
Maintain accurate records, files, and documentation
Support the team with data entry, correspondence, reporting, and general administration
Ensure compliance with data protection, confidentiality, and company procedures
Maintain a professional, friendly, and customer-focused approach at all times
Training:
All training for your apprenticeship will take place within the workplace
Your training provider will deliver your training sessions once a month
You are not required to leave the workplace
Training Outcome:
On successful completion of the apprenticeship and based on performance, there could be a permanent position available
Employer Description:DBR Investment Group is a UK-based property investment and development company specialising in delivering high-quality residential projects and carefully structured investment opportunities across England and Wales. Since our establishment in 2017, we have built a strong reputation for transparency, delivery, and long-term value creation.
Our mission is to provide investors with secure, well-researched UK property investment opportunities that combine strong fundamentals, prudent risk management, and clear exit strategies. We aim to simplify property investment while maintaining professional governance, accountability, and compliance at every stage
Our focus is on identifying underperforming assets, unlocking their potential through strategic development, and creating sustainable returns for investors while contributing positively to local communities.Working Hours :Monday - Friday, 8.00am - 5.00pm with 1 hour break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Punctual,Eager,Interest in property....Read more...
THIS IS TO EXTEND OUR PREVIOUS ADVERT BY AN ADDITIONAL WEEK. IF YOU HAVE ALREADY APPLIED FOR THIS ROLE YOU DO NOT NEED TO RE-APPLY.
As a Business Administration Apprentice within the Learning Services Business Support Team, you will have the opportunity to develop a wide range of administrative, organisational and customer service skills while working towards a nationally recognised qualification. This is an exciting opportunity for someone who is motivated to learn and gain experience in a professional office environment.
The Learning Services Business Support Team plays a key role in supporting the delivery of Adult and Young Adult Learning programmes. As a Business Administration Apprentice, you will be an important part of the team, helping to ensure that administrative processes run smoothly and that learners, colleagues and stakeholders receive a high-quality service.
A typical day may involve:
Responding to emails.
Answering telephone enquiries.
Maintaining accurate records.
Supporting the administration of training courses and learning programmes.
Assisting with booking learners onto courses.
Preparing training materials.
Updating databases and spreadsheets.
Processing documentation, and supporting the organisation of meetings and events.
You will gain experience using a range of IT systems and Microsoft Office applications, including Outlook, Word, Excel and Teams. You will also learn how to use PICS, the Management Information System (MIS), to maintain learner records, process learning-related information and support accurate record keeping. You will learn how to manage information securely, prioritise workloads, communicate effectively with a variety of people and work collaboratively as part of a team.
Throughout your apprenticeship, you will receive support. This role provides an excellent foundation for a future career in business administration, customer service or other professional support roles, enabling you to gain practical experience, develop transferable skills and build your confidence in the workplace while earning and learning.Training:Training will be 1 day a week of a mixture of virtual and face-to-face learning, totalling 20% off-the-job time for your apprenticeship. Training Outcome:Upon completion of the apprenticeship, you will receive a qualification in Level 3 Business Administration, and a potential to be kept on with WCC on a permanent basis.Employer Description:Worcestershire County Council delivers an array of services which support our residents and businesses. These include providing social care of some of the most vulnerable in society, helping the next generation get the best start in life through education, investing in our transport network, disposing of household waste sustainably, provision of Library services, country parks and supporting health & wellbeing within our communities.Working Hours :Monday to Friday - Flexi-time working between 8.00am - 5:30pm. Will have occasional out-of-hours work for events, etc.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Act as a first point of contact for learner enquiries via telephone, email and CRM systems.
Support the progression of learner enquiries through the recruitment and onboarding journey.
Book appointments, inductions, information sessions and learner reviews.
Assist in collecting enrolment and eligibility documentation.
Ensure learner records are accurately maintained on CRM and internal systems.
Track learner enquiries and follow up non-engaged referrals.
Support learner communications through phone calls, email, SMS and digital platforms.
Assist with learner attendance and engagement monitoring.
Support the administration of learner feedback and satisfaction surveys.
Support coordinators in maintaining stakeholder and employer records.
Assist with organising employer visits, events, information sessions and community engagement activities.
Update employer and stakeholder information on CRM systems.
Support the preparation of engagement reports and KPI information.
Research potential referral and community partners.
Support the completion and quality checking of learner documentation.
Maintain accurate records in line with funding requirements and GDPR.
Assist with compliance monitoring activities.
Support data cleansing and CRM housekeeping activities.
Produce reports and management information as required.
Support audit preparation and document retrieval activities.
Provide administrative support to the Manager and Coordinators.
Manage shared inboxes and direct enquiries appropriately.
Arrange meetings, prepare agendas and record actions.
Support the coordination of marketing campaigns and learner recruitment activities.
Contribute ideas for improving processes and customer experience.
Undertake other duties relevant to the programme.
Training Outcome:This may lead in to a full time role at The Learning Foundry.Employer Description:At The Learning Foundry we are passionate about helping people and businesses achieve their full potential. Whether it's helping someone to start or progress in their career or supporting a business to recruit new staff or upskill their workforce, we are a full-service training provider with the knowledge and experience to suit individual needs.
The Learning Foundry is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience....Read more...
Provide a professional and responsive service to colleagues and external contacts, ensuring a high standard of customer care
Support the team in delivering a positive employee experience across the organisation
Build effective working relationships with colleagues, managers and external partners
Support recruitment and onboarding activities to ensure new starters have a positive introduction to Ongo
Provide administrative support for employee relations activities, including preparing documentation for meetings (e.g. disciplinary, capability and grievance)
Attend meetings where appropriate to take notes/minutes and support case management processes
Support the delivery of learning and development activity, including, coordinating training sessions, managing bookings and attendance and maintaining accurate training records
Contribute to initiatives that support continuous learning and compliance with statutory and mandatory training
Maintain accurate employee records and systems, always ensuring data confidentiality and integrity.
Assist with payroll and pension administration tasks, including supporting data input, responding to basic queries, and ensuring accurate and timely processing.
Support People & Culture projects and well-being initiatives (e.g. wellbeing, engagement, change activity)
Produce letters, reports and documentation using Microsoft Office
Complete all apprenticeship requirements, including attending training sessions and assessments
Actively develop your skills, knowledge and behaviours, working towards CIPD Level 3
Take ownership of your learning and continuously seek opportunities to grow and develop
Training:This role offers an excellent opportunity to develop your knowledge, skills and behaviours while working towards a CIPD Level 3 qualification and building a career in People & Culture.Training Outcome:This role offers an excellent opportunity to develop your knowledge, skills and behaviours while working towards a CIPD Level 3 qualification and building a career in People & Culture.Employer Description:At Ongo Homes, we offer quality, affordable homes for rent and sale in North Lincolnshire and neighboring areas.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Leap into the extraordinary world of Customer Success with The Opportunity Hub UK, as we join forces with a cutting-edge tech company to find their next Customer Success Associate! This well funded startup is revolutionising the real estate game with an AI-powered platform that grants investors the almighty power of making best in class data-driven investment decisions. With their cloud-based SAAS platform, they bring together street-level data insights, lightning-fast financial modelling, and machine learning for dynamic learning from historical datasets.As a Customer Success Associate, you'll become the hero our clients never knew they needed! You'll forge unbreakable bonds with our core customers, ensuring they experience service and support worthy of a standing ovation. If you have a passion for innovative technology and dream of making an economic impact, then this is your time to shine!Here's what you'll be doing:Engaging in thrilling face-to-face encounters with clients, providing seamless onboarding and ongoing supportAdopting a lean and agile mindset, working in tandem with our customers to triumph over problems and deliver unparalleled valueHarnessing your charismatic, intelligent, and professional demeanour to connect with clients on a personal levelHere are the skills you'll need:A history of heroic feats in a customer-facing role, with superb communication and interpersonal abilitiesThe power to build and maintain mighty relationships with our clients, understanding and articulating their needs like a true telepathA 2:1 degree (or equivalent superpower) to back up your astounding intellectHere are the benefits of this job:A collaborative, friendly, and supportive team where you'll be coached and mentored by experienced technologists, product, and commercial expertsA chance to truly make a difference in the lives of our clients and the real estate sector as a wholeThe thrilling adventure of working with a world-class team, knowing you're making a real impactCentral London office with all the great amenitiesSalary: £25,000-£30,000 (depending on your superpowers) + fantastic bonus schemeIf you're ready to embark on this exhilarating Customer Success journey and join forces with an elite team of tech gurus, apply today and let the adventure begin!....Read more...
Accounts / Billing Administrator
2 Month Contract | £140 per day | Inside IR35
Location: London E1 (Hybrid – 2 days office, 3 days home. First 2 weeks likely 3 days in the office.)
We're looking for an experienced Accounts/Billing Administrator to join a busy finance team on a 2-month contract. You'll be responsible for managing billing and invoicing processes, ensuring accuracy, maintaining data integrity, and supporting internal stakeholders across multiple departments.
Key Responsibilities
• Review and validate service orders before invoicing.
• Process customer invoices accurately and on time.
• Manage billing queues and ad-hoc invoicing.
• Raise credit notes and support customer billing queries.
• Support monthly audits and data integrity initiatives.
• Liaise with Finance, Service Delivery, Customer Service, Sales and IT.
• Identify process improvements and maintain compliance with European invoicing and tax requirements.
Skills & Experience
• 2+ years' experience in a finance or billing environment.
• Strong Microsoft Excel skills.
• Excellent attention to detail and analytical ability.
• Experience with Salesforce, Oracle Fusion, BOSS or telecoms billing systems is advantageous.
• Strong communication, organisation and time management skills.
• Ability to work in a fast-paced, deadline-driven environment.
If you're an organised Billing or Finance Administrator with strong Excel skills and a passion for accuracy, we'd love to hear from you.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training. You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice.
Key duties may include:
Greeting patients and welcoming them into the practice
Managing appointment bookings and diary systems
Handling patient enquiries both in person and over the phone
Processing payments and maintaining accurate patient records
Supporting the dental team with administrative tasks
Ensuring a positive patient experience from arrival to departure
Maintaining confidentiality and professionalism at all times
Training:Provided by Tempdent:
Level 2 Customer Service Practitioner Apprenticeship
Dental Receptionist specific training
Functional Skills (if applicable)
Flexible online delivery model
Induction and regular progress support
Training Outcome:Possibility of a full time role after the completion of the Apprenticeship and progression within the practice.Employer Description:This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.Working Hours :Monday to Friday, 9am-5.30pm.Skills: Administrative Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Non judgemental,Organisational Skills,Problem Solving Skills,Teamworking,Communication Skills,Professionalism,Telephone Skills,Time Management....Read more...
This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training. You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice.
Key duties may include:
Greeting patients and welcoming them into the practice
Managing appointment bookings and diary systems
Handling patient enquiries both in person and over the phone
Processing payments and maintaining accurate patient records
Supporting the dental team with administrative tasks
Ensuring a positive patient experience from arrival to departure
Maintaining confidentiality and professionalism at all times
Training:Provided by Tempdent:
Level 2 Customer Service Practitioner Apprenticeship
Dental Receptionist specific training
Functional Skills (if applicable)
Flexible online delivery model
Induction and regular progress support
Training Outcome:Possibility of a full-time role after the completion of the apprenticeship and progression within the practice.Employer Description:This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.Working Hours :Monday - Thursday 9am - 5.30pm, Friday 9am - 5pm.Skills: Administrative Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Non judgemental,Organisational Skills,Problem Solving Skills,Teamworking,Communication Skills,Professionalism,Telephone Skills,Time Management....Read more...
This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training. You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice.
Key duties may include:
Greeting patients and welcoming them into the practice
Managing appointment bookings and diary systems
Handling patient enquiries both in person and over the phone
Processing payments and maintaining accurate patient records
Supporting the dental team with administrative tasks
Ensuring a positive patient experience from arrival to departure
Maintaining confidentiality and professionalism at all times
Training:Provided by Tempdent:
Level 2 Customer Service Practitioner Apprenticeship
Dental Receptionist specific training
Functional Skills (if applicable)
Flexible online delivery model
Induction and regular progress support
Training Outcome:Possibility of a full time role after the completion of the Apprenticeship and progression within the practice.Employer Description:This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.Working Hours :30 hours a week over 4 days. Shifts to be confirmed.Skills: Administrative Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Non judgemental,Organisational Skills,Problem Solving Skills,Teamworking,Communication Skills,Professionalism,Telephone Skills,Time Management....Read more...
This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training. You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice.
Key duties may include:
Greeting patients and welcoming them into the practice
Managing appointment bookings and diary systems
Handling patient enquiries both in person and over the phone
Processing payments and maintaining accurate patient records
Supporting the dental team with administrative tasks
Ensuring a positive patient experience from arrival to departure
Maintaining confidentiality and professionalism at all times
Training:Provided by Tempdent:
Level 2 Customer Service Practitioner Apprenticeship
Dental Receptionist specific training
Functional Skills (if applicable)
Flexible online delivery model
Induction and regular progress support
Training Outcome:Possibility of a full-time role after the completion of the apprenticeship and progression within the practice.Employer Description:This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.Working Hours :Monday to Thursday 9am - 6pm, Friday 9am - 5pm, Saturday on a rota basis.Skills: Administrative Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Non judgemental,Organisational Skills,Problem Solving Skills,Teamworking,Communication Skills,Professionalism,Telephone Skills,Time Management....Read more...
We are looking for someone who has a background in Hospitality to specialise in the growth of our Hospitality sector. Ideally, experience in any front or back of house roles, with an understanding of the challenges the sector faces and how apprenticeships can support businesses through upskilling their existing staff or adding to their teams.
The successful candidate will play an important role in growing employer partnerships, promoting apprenticeship programmes and supporting organisations to develop their people through learning and skills development.
As a Sales Executive Apprentice, you will learn how to identify opportunities, build meaningful employer relationships and support businesses in understanding the value of apprenticeships. Working closely with experienced colleagues, you will develop the knowledge, skills and behaviours needed to become a successful sales professional while embodying the values and culture of Skern Skills.
Key responsibilities
Business Development & Sales
Identify and engage with prospective employer partners across priority sectors
Generate new business opportunities through prospecting, networking, referrals and digital engagement
Support the development and management of a sales pipeline using Hubspot CRM system
Arrange and attend employer meetings, both virtually and face-to-face
Research organisations and understand their workforce development needs
Present apprenticeship programmes and skills solutions confidently and professionally
Prepare tailored proposals and solutions aligned to employer objectives
Support contract discussions and apprenticeship onboarding processes
Follow up enquiries and maintain regular contact with prospective and existing employers
Relationship Management
Build positive and trusted relationships with employers
Deliver an outstanding customer experience from first contact through to programme enrolment
Work collaboratively with internal teams to ensure a smooth learner and employer journey
Gather employer feedback and market intelligence to support service improvement
Marketing & Market Intelligence
Support campaigns that raise awareness of apprenticeship opportunities
Identify trends within local and regional labour markets
Share intelligence and insights with colleagues to contribute to strategic growth plans
Promote the Skern Skills brand across networking events, employer forums and community activities
Hours: 32 hours per week - Salary: £22,000 - Location: Home Based. Preferably in Staffordshire, Birmingham & surrounding areas.
Why join Skern Skills?
Be part of an organisation committed to creating positive life change through learning
Access a wide range of CPD opportunities tailored to support your professional growth
Competitive holiday allowance, with the option to purchase additional unpaid leave
Receive extra annual leave after two years' continuous service
Access online GP appointments, prescriptions and physiotherapy for you and your dependants
Enjoy 50% off stays at our residential centres for you and your family
Free, confidential counselling and wellbeing support whenever you need it
Training:Throughout your apprenticeship, you will develop expertise in:
Sales planning and pipeline management
Customer engagement and relationship development
Consultative selling and needs analysis
Presenting solutions and handling objections
Negotiation and closing techniques
Market research and commercial awareness
Digital sales and CRM systems
Customer experience management
Collaborative working across internal and external stakeholders
Training Outcome:
Once you have successfully completed your apprenticeship there may be the opportunity for a permanent position
Employer Description:Skern Skills is an independent training provider offering excellence in its courses & services. As an approved Main Apprenticeship provider we offer both end to end apprenticeships in a number of standards as well as behavioural programmes to upskill existing employees, with the client's values fully embedded at every stage. Operating nationally and offering bespoke packages, we're here to provide life changing adventures and transformative training.Working Hours :Monday- Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
