Assist with servicing and repairing a range of vehicles to industry standards
Support MOT preparation and learn from qualified MOT testersLearn to diagnose and repair mechanical, electrical and engine faults
Carry out routine maintenance, including brakes, tyres, exhausts and oil changes
Work alongside experienced technicians to develop specialist skills
Maintain a clean, organised and safe workshop environmentFollow health and safety procedures at all times
Learn about customer service, estimates and job recording as part of the repair process
Training:The successful candidate will be assigned a dedicated work based trainer who will provide support and guidance throughout the course. This Apprenticeship requires attendance for classroom based sessions once per week at the Grimsby Institute Campus, Nuns Corner, Grimsby, DN34 5AB.Training Outcome:
Possible permanent contract upon successful completion of the apprenticeship and further enhanced industry based training.
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.
Transferable skills that are invaluable in the wider world of work.
Employer Description:Tommy Sant Car Care, established in 1942, is one of North East Lincolnshire’s largest independent service, MOT and accident repair operations. Based in a purpose-built Eastgate facility, we pride ourselves on expert workmanship and great customer care. Our skilled technicians, MOT testers and experienced bodyshop team handle everything from routine servicing to non-fault insurance repairs. As a Unipart Car Care Centre, all parts come with a nationwide guarantee, giving customers peace of mind.Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Work a regular operational station such as café, reception, floor walking, parties, or kitchen to build core skills
Support the daily running of the venue, including rota planning and team supervision
Deliver outstanding customer service and handle guest enquiries professionally
Shadow and work with the management team to develop and test leadership skills
Assist in organising and delivering birthday parties and group bookings
Be part of a fun, energetic team and contribute fresh ideas to keep the venue exciting and up to date
Maintain high standards of health & safety, cleanliness, and food hygiene across all areas
Training:Training will be delivered through a blend of on-the-job learning and structured support from HIT Training. Apprentices will attend regular face-to-face and online sessions with a dedicated HIT Vocational Trainer. Sessions typically take place every 4–6 weeks and are arranged around shift patterns to minimise disruption. All training is delivered in the workplace, with no requirement to travel to a college site. Additional support is available for English and maths if required.Training Outcome:Successful apprentices may progress into permanent supervisory or management roles within our business, including Duty Manager or Assistant Venue Manager positions. There may also be opportunities to continue training and advance into senior operational or multi-site management roles within the wider group.Employer Description:Astrabound Limited is a well-established family entertainment centre based in Doncaster, serving the local community since 2008. Specialising in providing a safe, engaging, and high-energy play environment for children aged 0–8 years, we are committed to creating memorable experiences for families. Our team is passionate about hospitality, customer service, and child-focused fun.
We are also proud to be linked with our sister venue, Go Bounce, which caters to children aged 6–16, offering trampoline-based activities and birthday party experiences. Together, our venues provide a dynamic, inclusive, and fast-paced environment for team members to grow, learn, and lead. We value creativity, energy, and a strong commitment to service excellence.Working Hours :Apprentices will typically work 30 to 40 hours per week on a shift pattern, including some evenings and weekends, depending on business needs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness....Read more...
Operate furnaces, starting with manual tasks and progressing to full operation over time
Inspect and test components to confirm correct processing and quality standards
Handle goods in and out, including customer contact and forklift truck operation following training
Support the production planner with scheduling and customer communications
Perform other tasks as needed to support day-to-day operations
Develop future skills in energy management, quality control, and process control
Contribute to improving business efficiency and supporting a small company environment
Support manufacturing processes including heat treatment, machining, and inspection
Learn to use precision measuring tools and quality control techniques
Follow safety and quality standards consistently
Assist with production planning and workflow optimisation
Maintain equipment and work areas to ensure efficiency and safety
Collaborate with teams to solve problems and improve processes
Training:
4 days per week on-the-job at Alpha-Rowen Ltd
1 day per week off-the-job training at Sandwell College 404 High Street, West Bromwich B70 9LB
Training Outcome:
To progress as a full-time employee
Employer Description:Alpha-Rowen Ltd is a key link in its customers’ supply chain, committed to delivering timely, high-quality services that enhance their customers’ products. With a strong focus on continuous improvement, the company operates under a quality assurance management system certified to ISO 9001:2015.
Based on one site in the West Midlands, Alpha-Rowen currently employs 16 people, with an average tenure of over 15 years. Normal operations run 24 hours a day from Monday to Friday, providing maximum capacity during the working week.
The company has six furnaces, catering for orders ranging from one-offs and small batches to multi-tonne production. They offer austempering, which provides a tough structure with minimal distortion, as well as oil hardening and stress relieving services.Working Hours :Monday 9 am-5 pm
Tues/Wed/Thur 8 am-4 pm
Fri 8 am-12 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Act as the primary point of contact for all LAND subsidiary customers during the order placement stage.
Manage the end-to-end customer order process, ensuring order confirmations are completed within agreed timescales and KPIs.
Initiate and coordinate actions in response to order changes, maintaining accurate order and customer records, and communicating updates to relevant departments.
Oversee the contract review process to ensure compliance with LAND’s Terms & Conditions and Delegation of Authority (DLA) procedures.
Accurately interpret and input data into internal systems, including ERP and CRM platforms.
Ensure the effective fulfilment of order requirements across all relevant departments.
Deliver excellent customer service throughout the entire order lifecycle—from placement to delivery and payment.
Support and contribute to continuous improvement initiatives to enhance customer service standards and drive profitability.
Collaborate as an active member of the customer service team to improve accuracy, efficiency, and responsiveness.
Provide high-quality service to both internal and external stakeholders.
Manage the customer complaint process, ensuring timely and effective resolution.
Maintain up-to-date and accurate IPR (Intellectual Property Rights) records in accordance with governing rules.
Perform other duties as assigned by the Supervisor.
Training:
Study towards a relevant qualification, Level 3 Business Administrator Diploma.
On-the-job training and mentoring from experienced professionals.
Regular review meetings to track progress and development.
Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeshipEmployer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday 8am – 4pm including a 30 minute breakSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
CYBEX are seeking an enthusiastic and motivated individual who is excited about working for them and their Brand, which is an innovative lifestyle and fashion brand for parents. They offer car seats, baby carriers, kids' furniture and strollers, enabling parents to keep their little ones safe in style.
Area of responsibilities:
Close cooperation with the UK&I sales and marketing team in planning customer meetings, sales meetings, and marketing activities.
Informing all assigned customers about new products and services as they are introduced and recommending products that match the customer's business needs.
Internal coordination and collaboration with GM, sales, marketing, CRM, and logistics.
Participation in marketing and sales activities for customers as needed.
Continuous support for customers to ensure they receive high-quality customer service that covers the entire product range.
Support for all relevant go-to-market topics in the region.
Responsibility for individual sales-supporting projects, such as EPOS sales trackers, price lists, promotional opportunities and reporting.
Support for sales and marketing in executing and reporting on retailer events, training, B2B and B2C trade shows.
Assistance with the execution of annual marketing plans for retail.
Support with the coordination of POS launches and rollout plans.Tracking retailer POS – what’s in-store and what needs updating.
Day-to-day management of the office environment, showroom and in-house events.
If you believe this role is right for you, please apply.Training:You will be completing the Level 3 Multi-channel Marketer Apprentice.
As a Multi-Channel Marketer Apprentice, you help with planning, creating and implementing impactful marketing campaigns across digital platforms. As part of the marketing team, the multi-channel marketers will contribute to the implementation of the marketing strategy and plans. They will be responsible for delivering day-to-day marketing activities across a multitude of platforms, channels and systems that are essential to the marketing function and activities of the company.
Training is a blended learning delivery model: online learning, classroom sessions, work-based training, independent research, workplace projects, one-to-one support and training. Your training will include:
Creating your Portfolio.
Marketing Principles & Theory.
Branding Theory and Effective Communication.
Understanding your Audience & Customer Journey.
Research Methodologies and Competitor Analysis.
Understanding Business Vision and Objectives.
Budget Management – Understanding ROI.
Marketing Campaign Planning and Scheduling.
Marketing Plan Implementation.
Content Creation: Planning and Development.
Content Creation: Tools (Practical).
Copywriting: Persuasive writing techniques.
Quality, Standards and Legislation.
SEO: Introduction CMS/WordPress & Cornerstone ContentMetrics & Analytics: Measurement tools, Reports & Optimisation: Google Analytics.
For the Multi-Channel Marketer apprenticeship, there is an end-point assessment. This is done in the final part of the apprenticeship and is how the apprentice is judged on their learning and will include:
• Producing a written Report• Portfolio of evidence-based work• Presentation and Q&A• Professional Discussion based on Portfolio
For a full overview of the Multi-channel Marketer standard, visit https://www.instituteforapprenticeships.org/apprenticeship-standards/multi-channel-marketerTraining Outcome:You will have the opportunity to progress into full-time employment with the employer following the success of your apprenticeship.Employer Description:CYBEX is a company that puts tomorrow’s people at the heart of its brand. CYBEX has become is not just a leader in child safety but is seen as an innovative lifestyle and fashion brand for parents. We offer car seats, baby carriers, kids furniture and strollers enabling parents to keep their little ones safe in style.Working Hours :Monday to Friday - 8.30 until 5pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Input and retrieve data
Receiving / directing telephone calls
Liaise and interact with both internal and external customers
Use of in-house transport / planning system
Use of customer systems to ensure effective customer service and timely planning
Administration support to the Planning Dept.
Understanding and following procedures where necessary
Take responsibility for initiating and completing tasks in a timely manner
Training:Business Administrator Level 3 Standard EPA:
Exam - Knowledge Test (comprising of 50 multiple choice questions)
Completion of portfolio
Presentation - around Project/Improvement
20% OFF-THE-JOB A minimum of 20% of the learning must be completed off-the-job' and could include the following:
Induction to programme
Online self-study learning activities, including courses, webinars (topics based around the Knowledge, Skills, and Behaviours) as well as topics tailored to the apprentice's specific job role
Completion of assessments and reflective journal entries
Mentoring/shadowing
Employer training
Support and preparation for EPA
Employer project support
Learning Coach support
Training Outcome:Permanent job upon completion of the Apprenticeship programme. Apprentices can progress onto other qualifications such as Foundation Degrees in areas such as Business, Business Management and Business Administration.Employer Description:David Bratt & Sons (Haulage) Ltd., is a reputable haulage company based in Cheadle, Stockport. We specialise in the distribution and delivery of steel, construction materials and control panels. We have an exciting opportunity to join our Transport team at David Bratt & Sons as a Transport Administrator - is this role for you, apply today!Working Hours :9am-5pm, Monday - Friday, 30 minute lunch.Skills: Administrative skills,Attention to detail,Communication skills,Initiative,IT skills,Number skills,Organisation skills,Team working....Read more...
Key Responsibilities You’ll be supporting various departments across the company. Your day-to-day duties may include:
Office & Administrative Support ● Responding to phone, email, and in-person enquiries in a professional manner. ● Maintaining accurate records and performing data entry tasks. ● Organising digital and paper-based files to ensure easy access and GDPR compliance. ● Coordinating meetings, booking appointments, and preparing reports or presentations.
Finance & Accounting Support ● Assisting with invoicing, payment processing, and expense reconciliation. Knowledge of Sage would be very useful and an advantage as would Polish language, but this is not essential, we have a Polish operation. ● Supporting month-end procedures and basic bookkeeping tasks. ● Helping prepare financial reports and audit documentation.
Payroll & HR Administration ● Assisting with employee timesheets and holiday requests for payroll processing. ● Maintaining confidential employee records and supporting recruitment admin. ● Coordinating training, induction materials, and compliance tracking. Stock Control & Procurement ● Assisting with supplier communications, quotations, and purchase orders. ● Supporting stock control processes and updating inventory records. ● Generating procurement and stock usage reports. Sales & Customer Service Admin ● Preparing sales documents and assisting with order processing for pick pack and despatch and Royal Mail Shipments ● Supporting e-commerce operations, returns handling, repairs and customer communications.
IT & Systems Support ● Using Google Workspace (Gmail, Drive, Docs, Sheets, Slides, Calendar) for daily tasks and collaboration. ● Learning to use internal systems such as inventory management and CRM tools.Training:Level 3 Business Administrator apprenticeship standardTraining Outcome:Intended full-time role upon successful completion of the apprenticeship. Support to learn future courses especially in Finance. We love to promote from within and keep a loyal team.Employer Description:The company sell and distribute Rugged Mobile Phones and Accessories under the JCB Brand globally. Built for work in rugged, extreme conditions.Working Hours :Monday to Friday (09:00 - 17:00)Skills: Communication skills,IT skills,Attention to detail,Team working....Read more...
Key responsibilities:
Maintenance Coordination:
Log incoming repair and maintenance requests into internal systems
Categorise and prioritise work orders based on urgency and type
Schedule and assign jobs to appropriate contractors or maintenance team members
Communication and Support:
Act as first point of contact for tenants, clients, and contractors via phone, email, and in-person
Keep all parties informed on the status of maintenance works
Follow up on outstanding works to ensure timely completion
Quotations and Appointments:
Organise site visits for quotes and repairs
Coordinate with surveyors or contractors to arrange quotation appointments
Manage and file quotation documents and update the relevant systems
Administrative Duties:
Maintain accurate records of maintenance requests, job progress, and completion
Issue purchase order numbers for materials and repairs
Assist in preparing reports on maintenance activities and performance metrics
Training:
Full Business Administration Standard - Level 3
College training/support dates available if required
On the job training to support role development
Employer to allocate dedicated training time to support off the job training requirements
Training Outcome:Possibility of future employment and progression opportunities upon successful completion of the Level 3 qualification.Employer Description:We love what we do and it shows. With more than 25 years of experience in property maintenance, we know our industry like the back of our hands. There's no challenge too big or too small and we dedicate our utmost energy to every project we take on.Working Hours :Monday - Friday - 9am - 5pm (30-minute lunch break)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Proactive and Customer focused....Read more...
Your primary responsibilities & duties will include:
Providing 1st and 2nd line IT Support to our customers
Monitoring Customers Infrastructure via RMM solution
Following escalation procedures to ensure Service Level Agreements are met
Managing customer issues through to closure
Identifying recurring outages and trends
Providing ongoing documentation and improvement of processes
Liaising with a third-party suppliers
Attending customers’ sites when necessary
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
ICT (Information Communications Technician) level 3 apprenticeship standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining a level 3 IT qualification
Training Outcome:Over 90% of our Apprentices move on to permanent full-time employment in the tech industry. There are also opportunities to extend your training with a higher-level Apprenticeship programme.
Just IT have already helped over 1000 people start their tech and digital careers with an Apprenticeship.Employer Description:We are Guidance Technologies
your reliable and responsive IT partner
Our expert team specialise in complete IT support and management to bring out the best in your business. We understand that each client is different and tailor our services by project and by person. Serving London and the South East, we proactively aim to improve, support and manage IT systems to keep your business connected, secure and protected.Working Hours :Monday - Friday (9:00am - 5:30pm)
Shift TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Passion for ICT,Hard-working,Motivated,Positive attitude,Hardware and software,Troubleshooting....Read more...
A broad range of accounting and finance tasks will be undertaken providing experience across our activities. Tasks at some point would include:
Processing purchase Ledger invoices
Supplier payments
Reconciling suppler statements
Maintaining supplier records
Sales invoicing
Credit control
Maintaining customer records
Processing company credit card statements
Processing staff expenses
Matching the bank feeds
Month-end journals
Dealing with intercompany management charges
Understanding the various accounting software in use
General admin, including a lot of ad-hoc duties, assisting the owners in both administration, finance and other duties, getting to really know the business, including:
Providing occasional cover on the telephone support
Training:You will undertake the “Accounts/Finance Assistant” Apprenticeship (an Intermediate Apprenticeship in Accounting), with full support from Accountancy Learning as part of their Flexible Apprenticeship Programme.
Assessment will be by an “End Point Assessment”, which will include the following two elements:
A Structured Interview. This will consist of 10 questions asked by an AAT Independent Assessor. It will last 60 minutes and will be performed remotely via the AAT on-line video portal. The questions will allowing you to to display the knowledge and experience you have obtained over your apprenticeship. You will build a Portfolio of reflections and product evidence that will be used to support your answers to these 10 questions.
An In-tray Test. This will be undertaken under exam conditions and will last 105 minutes. It will be based on what you have studied in your AAT Level 2 Certificate in Accounting.
Successful completion of the AAT (Level 2) Foundation Certificate in Accounting is a mandatory element of the Accounts / Finance Assistant Apprenticeship.
Your Apprenticeship will therefore include formal studies towards this qualification. It is anticipated that your apprenticeship duration will be for 15 months, although earlier completion is possible, provided the duration exceeds one year and a week.
You will receive support from both the employer, and the training provider, to complete and achieve your Apprenticeship and will be given time to study during the week on a day release basis.
As you are working towards a professional qualification, it is also expected that you will continue your studies outside of normal office hours.
As you learn more in both the office and in your studies your responsibilities, and the variety of tasks you undertake, are expected to increase.Training Outcome:We see this position as a stepping stone for an ambitious candidate to kick start their career in the accountancy profession or in business in generalEmployer Description:As Nissan dealers since 1992 we are responsible for one of the largest privately owned Nissan operational territories in the UK. We also represent Omoda Jaecoo and will be the opening new Chery and MG Dealership in August. Working from a highly equipped modern dealership you will be joining a team absolutely focussed on delivering a special customer experience for our highly valued clients. We build our employee culture on trust, growth and expertise. Whatever your skill set and whatever your background, you will be able to enhance and develop your expertise in a supportive and friendly environment.Working Hours :Monday to Friday from 8.30am to 5.30pm with day release to Accountancy learningSkills: IT skills,Attention to detail,Customer care skills,Accurate,Strong customer service ethos....Read more...
Support with electrical work in customers’ homes, including installations, repairs and testing
Learn to carry out safe inspections and maintain tools and equipment
Help keep your Amplius van stocked, clean and roadworthy
Work alongside experienced colleagues and attend training to build your skills
Follow health and safety procedures and report any issues promptly
Deliver great customer service as part of the Internal Repairs Team, helping to keep customer’s homes safe and comfortable
Training:Installation and Maintenance Electrician Level 3.
4-days every month will be spent in Derby undertaking practical training relating to the job role with PFP. All training related travel and costs will be covered by the company. Training Outcome:Trainee Electrician.Employer Description:Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.Working Hours :36.25 hours (Monday to Friday 8.45am - 5pm)Skills: Communication skills,IT skills,Team working,Initiative....Read more...
The role will be predominantly office based, working with the team, however, there will also be visits to client London offices from time to time
Managing ticket queues
Experience on a busy service desk
Office 365 deployment, maintenance and troubleshooting
Google G-Suite / Workspace maintenance and troubleshooting
Windows Server 2016/2019
macOS for both troubleshooting and deployment
DNS management
AzureAD and Active Directory
Disk encryption
Backup management
Manage hardware and upgrades
Site visits
Customer service
Training:
Information Communications TechnicianLevel 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Training Outcome:
Potential full time position for the right candidate after completion of the apprenticeship
Employer Description:We provide IT support services to a range of business across London, the UK and overseas.Working Hours :Monday - Friday, 9.00am - 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
We’re looking for a highly organised and detail focused, part time Bookkeeper to join a small, established business during a time of transition. With two long serving team members retiring at the end of the year, this is a great opportunity to make the role your own.
As the Bookkeeper, you’ll oversee the day to day sales and purchase ledger, processing monthly reconciliations, payroll, and HMRC reporting. During busy times, you will support the Customer Service Executive taking customer orders. This is a hands-on, varied role where attention to detail is essential.
Key responsibilities for the Bookkeeper will include:
Sales Ledger
Posting delivery information to customer accounts and issuing invoices
Processing payments and allocating to customers’ accounts
Sending monthly customer statements
Credit control
Purchase Ledger
Processing supplier invoices and payments
Perform regular reconciliations with supplier statements
Payroll & HMRC
Preparing monthly payroll
Submitting PAYE, NI, and pension returns
Liaising with HMRC and pension providers as required
Posting monthly payroll journal
Accounting & Reporting
Prepare monthly reconciliations
Monthly VAT return
Maintain fixed asset register & post depreciation's
Producing year end trial balance for auditors
Liaise with external auditors
Customer Orders & Support
Answer incoming customer calls during busy times
Take customer orders and process card payments
Assist with general customer queries
Skills, attributes and experience required for the Bookkeeper
Minimum AAT-Level 3 or QBE
Proven experience in a hands-on bookkeeping role
Strong working knowledge of VAT, PAYE, and HMRC reporting
Confident using accounting software (Xero, QuickBooks, Sage)
Excellent Excel and Microsoft Office skills
High level of accuracy, discretion, and timeliness
A friendly, team focused attitude
Confident working under own initiative
What’s in it for you?
Hours: 20 hours per week, ideally 9:00am - 1:00pm Monday to Friday (flexibility can be considered)
Salary: £30-£32K FTE
Benefits: 25 days holiday plus bank holidays
Pension
Additional Information
The role is currently based in Middle Barton (OX7), with an imminent move to the Banbury/Brackley area
The closing date for applications is Monday 8 September 2025
Interviews are expected to take place on Wednesday 17 September 2025
Recruitment Process
This role is being advertised via Employ Direct, a service provided by Cameo Consultancy. As this is an advertising-only service, we are not involved in the selection process.
All suitable applications will be forwarded directly to the employer, who will contact shortlisted candidates to arrange interviews.
....Read more...
The primary purpose of this position is to support the administrative function of the operations team. The Apprentice Administrator will work alongside operations management and the wider operations team.
Most duties will be completed via the company’s customer management system (CRM).
Key Responsibilities:
Goods In/Goods Out- make sure systems are updated and items are correctly allocated to the storage location.
Organise the collection and delivery of repairs to TRG Poland and Manufacturer repair facilities.
Coordinate customs information and dispatch documentation of customer property to repair centres across the UK and Europe.
Raise new work tickets on internal and external systems and portals
Compile the final dispatch of repaired customer equipment to the nominated delivery location
Periodic audit of customer stock in line with accuracy KPI’s
Work to agreed timescales for all activities – ensuring all customer agreements and procedures are followed
Use the internal CRM system to ensure stock visibility is accurate at all times
Support the operational team to meet customer requirements
Pick devices and accessories in line with customer requirements
Follow health and safety procedures, including the use of PPE where required
Any other task as reasonably requested by management
Knowledge, skills, and experience required for an IT literate with experience in using Microsoft Office applications.
Knowledge, skills, and experience required for the role:
IT literate with experience of using Microsoft Office applications
Strong Communication skills
Willingness to learn and adapt to changeSelf-motivated with the ability to work alone or as part of a team.
Ability to multitask throughout the working day
Able to work to deadlines and standards as agreed with our customers
Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as project management, systems & processes, business structures and so much more.
You will undertake the ground-breaking Professional Apprenticeships Business Administrator Level 3 qualification. Professional Apprenticeships hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021. They also boast the highest Ofsted rating, which only a select few training providers in the region have.
The programme is designed to mould you into a high-level, all-rounded business professional. You will learn in detail about business communication, organisation, managing change, problem solving & much more.
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:Staff development is key and you can look forward to exciting career progression opportunities beyond the apprenticeship for the right candidate.Employer Description:TRG Solutions Technologies are an award-winning leader in the supply and management of mobile technology, working within various markets including Retail, Transport & Logistics, Warehousing, Distribution and Field Services.
They are a young, driven, and passionate organisation which is focused on growing rapidly, with a friendly, welcoming culture. This sought-after role won’t be around for long so apply now!Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
· Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us.
· Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims.
· Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience.
· Promotion: Assisting with the sale of accessories and service plans.
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
· Enthusiasm and willingness to learn
· Teamwork
· Strong communication
· Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
· Level 2 Customer Service Practitioner Standard
· Brand specific certificationsTraining Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Key Tasks and Responsibilities:
To provide a professional and personal first point of contact to all customers.
To provide proactive first line IT Support to all customers.
To ensure all support requests and incidents via any inbound channel are properly understood and recorded on Autotask.
To proactively contact and chase customers until a resolution has been achieved or the issue is escalated.
To deliver exceptional Customer Service striving to achieve first time resolution.
To escalate relevant and more complex work to the more experienced Service Desk Technicians after initial assessment and within a relevant time scale.
To proactively manage all personal workloads, ensuring all tickets are worked within the set Service Level Agreements.
To achieve the set Service Desk KPIs and Service Level Agreements.
To adhere to all Service Desk technical processes and guidelines as well as company processes and standards as per the handbook.
To undertake maintenance tasks for monitored systems.
To prepare customer hardware or software ready for project delivery.
To ensure the Autotask system is fully updated with all activity including notes, to do’s and knowledge bank information.
To take on ad hoc project work.
To proactively seek feedback on ticket closures to improve customer satisfaction.
To contribute towards a personal development plan, ensuring technical knowledge is continually improved.
To undertake and assist with any other roles to ensure the smooth running of the business.
Responsible for following the companies ISMS while monitoring the performance of it and reporting issues to top management.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Working towards a Level 3 Information Communications Technician apprenticeship standard.Training Outcome:There is the potential for this to progress into a full-time position at the end of the level 3 apprenticeship, providing the successful candidate works hard and demonstrates value to the business.Employer Description:"We’re a trusted IT support and managed services provider with a strong presence across Manchester, Derby, Sheffield, Nottingham, and serving businesses across the South of England. Whether you need a complete IT team replacement or expert support alongside your existing IT staff, our award-winning, tailored approach helps businesses work smarter and safer. From leveraging Microsoft’s modern workplace tools to delivering robust cybersecurity and reliable backup solutions, we keep your business protected and productive. Partner with a local IT provider committed to supporting your growth and technology needs, wherever you are."Working Hours :Monday – Friday 9am till 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Logging and triaging tickets (phone/email)
New laptop/desktop setups
1st line support tickets
Workbench jobs
IT documentation
Training:Why choose our Azure Cloud Support Specialist Apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
You will be working with the Service Desk team, overseen by the Manager and Senior Engineer supporting a large number of customers and grow solid skills to become a fully trained Cloud Engineer
We are hopeful that if we are the right fit for one another, a full time role may be available for you after the apprenticeship so we continue to grow your skills and our teams capacity
Employer Description:Extech Cloud is a forward-thinking IT managed service provider (MSP) and Microsoft Solutions Partner based in Burgess Hill, West Sussex. Specialising in proactive IT support, cloud transformation, cybersecurity and modern workplace solutions, Extech Cloud helps small to mid-sized businesses across the South of England streamline their operations and embrace digital change. Their services include Microsoft 365 optimisation, Azure cloud solutions, VOIP telephony and robust data protection strategies tailored to each client’s needs.
What sets Extech Cloud apart is their people-first approach. They focus on simplifying IT for their clients, enabling teams to collaborate effectively and securely from anywhere. With a strong emphasis on customer service, innovation and continuous improvement, Extech Cloud positions itself as a trusted partner for businesses looking to grow through technology.Working Hours :Monday to Friday, 9.00am - 6.00pm with 1 hour lunch break.Skills: Communication skills,Customer care skills,Team working....Read more...
Welcome clients and visitors with a professional, friendly manner
Answer and direct incoming calls using a switchboard system
Manage incoming and outgoing post and courier deliveries
Maintain reception and communal areas to a high standard
Assist with meeting room and visitor bookings
Support the admin and operations team with general tasks and projects
Work on internal documents and keep them accurate and up to date
Training:Business Administrator Level 3 Apprenticeship Standard:
Our workshops are delivered online and support blended learning in that the expectation is work is completed prior to our workshops so we can build on it
Workshops currently are fortnightly/monthly from 10am to 3pm
121 appointment each month and at least one employer apprentice review every 8 weeks
Training Outcome:
Strong potential for the role to become a permanent position at the end of the apprenticeship
You’ll also have the chance to build connections with a wide range of businesses based here at the Centre - a great networking opportunity that could open doors to future roles in admin, operations, or client services, whether with us or elsewhere
Employer Description:Kinetic Centres is a busy and friendly serviced office business based in Borehamwood.
We support a wide range of small to medium-sized businesses with flexible office space, virtual services, meeting rooms, and an on-site café. With a small and proactive team, we pride ourselves on delivering excellent customer service, maintaining high standards across the building, and creating a welcoming environment for clients and visitors alike.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Are you good at multi-tasking? Do you take pride in offering excellent customer service?Our client is a growing electrical contracting business based in Coulsdon; they are seeking a well-organised and proactive Office Administrator to join their tight knit team.This role is crucial within the Company's structure as its main purpose is to be at the forefront of the business - being the first point of contact for new customers, suppliers and existing clients.Other responsibilities include:
Managing all incoming calls including sales enquiries, bookings and customer follow up's.Liaising with suppliers and placing orders for materials.Maintaining client records via the Company's CRM (for which you will be fully trained).Providing support with invoicing, document management and filing.Assisting the wider team with general administrative duties to support the smooth running of the business.
This role would suit someone who has worked in a similar industry and is seeking a new challenge or someone who has excellent customer service experience and is seeking a change.Essential skills required:
Previous experience within an administrative role would be an advantagePrevious knowledge or use of project management software (ClickUp) and/or social media and marketing would be advantageous.Excellent communication and organisation skillsFirst rate customer service skillsGood IT skillsSelf-motivated with the ability to use own initiativeThe ability to multi-task and work under pressurePositive with an enthusiastic, can-do attitude to work
Job details:
Office AdministratorCoulsdon, Surrey£26,000 - £29,000 per annum depending on experience Full Time - 40 hours per week, Monday to Friday 8am to 5pmBenefits include 28 days holiday (including bank holidays), a company pension scheme, health cash plan, supportive & friendly working environment and full training
If you have the right skills and experience for this role, we would like to hear from you.Due to large volumes of applications, we cannot always contact all applicants. If you do not hear from us within 10 days of your application, please assume that you have been unsuccessful on this occasion.....Read more...
Provide a high level of customer service, including having responsibility for a busy frontline reception area
Assist support staff and administrative staff with duties across all homelessness services
Attend training as required and to obtain an appropriate Level 3 qualification
Learn how to provide a high standard of customer service to colleagues and customers
Develop positive and effective working relationships with colleagues across the service
Maintain records and information, including updating of information databases
Gain an overview of the activities involved in supporting a vulnerable customer who has experienced homelessness and assist the support team in delivering those activities
Gain an overview of the housing options available to people in Calderdale and appropriate ways of providing housing options information
Be trained in the use of the accounts payable system and to assist the administrative officers with processing orders, invoices and payments as well as general administrative duties
Training:Successful completion of this apprenticeship gives you an accredited level 3 qualification in Housing.
Workplace learning
Provided with a 1:1 tutor
Delivery - day release
Online interactive workshops
Training Outcome:At the end of the apprenticeship programme, it is anticipated that you will be employment-ready and will be given the opportunity to apply for any available permanent employment opportunities within housing or across the council.Employer Description:Calderdale Metropolitan Borough Council is the local authority of the Metropolitan Borough of Calderdale in West Yorkshire, England. Calderdale is set in the beautiful South Pennines in West Yorkshire, a vibrant Metropolitan Borough, and an active part of Leeds City Region.
With a career move to Calderdale Council, you will find a meaningful way to contribute. You will also make a real difference to others. With over 600 services, we offer a wide variety of roles. So, you can use your skills and experience to help others and make Calderdale a better place for everyone.Working Hours :As a guide, you will be working 37 hours per week, Monday to Friday, 9 am to 5 pm. Flexible working hours, including home-working (subject to the needs of the role).Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Non judgemental....Read more...
Fleet Account Handler | Manchester | Up to £35,000
You’ve got experience supporting clients in motor or fleet insurance. You know how to manage mid-term adjustments, renewals, and customer service with ease.But are you doing that in a team that really values it?
This business is a leading name in specialist motor insurance, with decades of success behind them and a strong reputation for looking after their people.
You’ll be joining their fast-moving Fleet team, supporting Fleet Sales Managers and a loyal client base across commercial motor risks. Your role will be varied and hands-on handling everything from policy changes and renewals to complex queries and admin support.
It’s a great step if you’re looking to grow your career in fleet, backed by a high-performing team and a business that genuinely does things the right way.
The Role:
Handle adjustments, renewals, and day-to-day service requests for a growing book of fleet clients
Provide first-class support to Fleet Sales Managers across client communication, documentation, and compliance
Manage queries across multiple channels - email, phone, post, and in person
Keep client records up to date and accurate in line with internal and FCA standards
Support clients through the claims process and provide clear, empathetic communication
What They’re Looking For:
Experience in motor/fleet insurance - ideally with cross-class servicing exposure
Excellent customer service and organisational skills
Confident communication across written and verbal channels
A team player who can also manage their own workload effectively
What’s on Offer:
Salary up to £35,000 depending on experience
Structured progression and long-term career support
Support for ongoing professional development
A stable, respected employer with a strong reputation in the fleet insurance space
If you're ready to take the next step in your commercial motor career and want to be part of a team that backs you - this could be the one.
Apply now or drop me a message to find out more.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
support the team with correspondence with customers and tenants
Provide administration support at all levels
Answering calls and emails professionally and accordingly
Working in the field to support with properties
Invoice duties
Training:
Training in the workplace
Off-the-job training provided by the employer and the provider
Training Outcome:Progression from administrator to property manager is expected for those with the desire to develop a career in the property industry.Employer Description:an award winning property management company who are industry leaders with their field .Working Hours :9am -5pm Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Patience....Read more...
Processing Orders
Customer Communication
Inventory Management Support
Filing and Record-Keeping
Training Outcome:Possible full-time job.Employer Description:At Nuola Wigs, we deeply understand the emotional challenges that come with hair loss and recognize the significant impact it can have on an individual's confidence and self-esteem. We believe in the importance of feeling self-assured and comfortable in one's own appearance.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
About the Role:
You will be responsible for preparing patients for their eye examination and explaining what each stage of the eye test involves, completing pre-screening examinations and booking appointments for customers
You will also be dispensing spectacles and contact lenses as well as dealing with repairs and adjustments, while ensuring stock has been received by the supplier
Asda will help you to become a star colleague from learning how to dispense glasses and contact lenses, looking after repairs, adjustments and glasses verification to teaching contact lens insertion and removals – with Asda's great training and support, you will keep getting better and better
You’ll either complete the dedicated Asda Optical Step In training programme or have the opportunity to enroll on to the Level 3 Optical Assistant Apprenticeship, the training route you take depends on which nation you work and whether you meet the apprenticeship entry requirements but either way, Asda will support you in becoming a fantastic optical colleague, who can deliver amazing customer service and patient care
Once you become a fully trained optical colleague, there are opportunities to progress your career at Asda Opticians. There may be an opportunity for high-performing colleagues to become a GOC registered Dispensing Optician via the Level 6 Dispensing Optician Apprenticeship.
Asda stores operate 24 hours per day, 7 days per week, which brings a wide variety of shift patterns. If you're looking for flexible working to fit around your lifestyle, then look no further! Asda will work with you on your shifts, but late and weekend working is a requirement of the role and you may need to be flexible with your work pattern.Training:
The training route you take depends on which nation you work and whether you meet the apprenticeship entry requirements, but either way, Asda will support you in becoming a fantastic optical colleague, who can deliver amazing customer service and patient care
Training Outcome:
Once you become a fully trained optical colleague, there are opportunities to progress your career at Asda Opticians
There may be an opportunity for high-performing colleagues to become a GOC registered Dispensing Optician via the Level 6 Dispensing Optician Apprenticeship
Employer Description:Asda have an exciting opportunity for an Optical colleague to join their existing team at their Fulwood Store. Asda in-store Opticians are hugely popular with their customers and they'll expect the same warmth and friendliness they get everywhere else in the store – as well as being confident and relaxed about discussing personal ocular health issues, quickly resolving customer problems and taking customers to the right products.Working Hours :Wide variety of shift patterns available – if you're looking for flexible working to fit around your lifestyle, then look no further! Asda will work with you on your shifts, but late and weekend working is a requirement of the role.Skills: Communication skills,IT skills,Attention to detail,Customer care skills....Read more...
We are looking for a driven individual to join our Customer Service team to assist in delivering an outstanding customer experience as first point of contact. As a customer service parts advisor, you will deliver exceptional customer service, maximise sales opportunities and gain excellent product knowledge.
Duties:
Promote good customer relations.
Identify accurately customer requirements.
Locate, issue and document the sale of parts to customers and workshops, inspecting for quality prior to supply.
Maintain and continually improve the quality of service provided to the customer.
Trained - to receive, inspect and check documentation of all incoming parts.
Trained - to adequately package material, which is to be despatched from the parts department.
To carry out any additional duty relative to the parts department as requested.
Training:Training is delivered in the workplace with visits from S&B Automotive Academy's Customer Service Account Manager both face-to-face and over the phone. The Account Manager will also offer support, advice and guidance by monitoring progress through the use of electronic logbook which both employer and the apprentice will have access to 24/7 365 days a year.Training Outcome:Apprenticeships are a unique way to begin a career where you get hands‐on training, technical classroom instruction, and a paycheck all at the same time. There are lots of different ways you can use your skills from this apprenticeship to expand in the future.Employer Description:Our business takes many different forms. From delivering complex remarketing solutions to providing critical logistics services, we really are the backbone of the UK’s automotive supply chain. Together, we’re more than just the sum of our parts. We’re a talented team with diverse experiences, backgrounds and skills. This is what sets us apart. Whether you’re an IT specialist, financial professional, or yard operative, you’ll find a culture that supports you, trusts you and allows you to thrive. At BCA, you’ll have all you need to feel part of a team.Working Hours :Monday to Friday, 08:00 - 16:00.Skills: Attention to detail,Customer care skills,Problem solving skills,Logical,Team working....Read more...
