Service technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features.
The role will vary by the employer based upon the specific needs of the location, but the position typically involves:
Developing an understanding of workshop equipment
Advising the service receptionists about required repairs
Producing time estimates
Maintaining repair and service records
Training:Motor Vehicle Service and Maintenance Technician (light vehicle) Level 3 Apprenticeship Standard:
The Programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualification
All of our apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Coventry
Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Motor vehicle service and maintenance technician (light vehicle)/Institute for Apprenticeships and Technical Education
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process
Training Outcome:There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme.Employer Description:With that heritage, Research Garage Group offer first-class customer service from our three showrooms in Nuneaton and Hinckley for the leading brands; Fiat, Alfa Romeo, Jeep, Abarth, Peugeot & Fiat Professional.
We take great pride in the excellence of the facilities we provide for our customers. At Research Garage Group we have contemporary showrooms with free Wi-Fi, customer seating areas with refreshments and state-of-the-art automotive workshops offering servicing and MOT for all makes and models.
Our extensive range of quality new and used vehicles make us the first choice for customers old and new every year.Working Hours :Monday - Friday, between 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
UK National hourly rate £12.71
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Shift work including weekends, bank holidays and late evenings, 7.00am - 10.00pm.Skills: Communication skills,Customer care skills,Team working....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £12.71
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training Outcome:Ongoing training and development within the business.
The expected duration of this apprenticeship is 15 months However, you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Shift work including weekends, bank holidays and late evenings, Between 7am-10pm.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
Assisting the customer service department with invoice chasing
Updating sage system (Training given)
Filing and ordering invoice evidence
Answering Customer queries
Updating spreadsheets using sage
Training:Level 3 in Business Admin.Training Outcome:This is an exciting opportunity to gain great experience whilst completing a qualification. There will be opportunities to develop job roles within this growing organisation.Employer Description:Polyline Group Ltd is a supplier throughout the UK of channel drainage and surface water solutions.Working Hours :Office hours Monday to Friday 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Junior Field Service Engineer
Wycombe
£27'000 to £28,500 Basic + Bonus + Overtime (OTE £38,000) + Full Training + Gain Qualifications + Company Van + Fuel Card
Work for a company that will invest in your future through OEM training, Industry qualifications, and constant support and personal development as a trainee field service engineer. Work within a highly skilled team where you will constantly be learning as you’re earning through overtime.
This company manufactures, fixes and installs a variety of equipment used in the petro chem industry. As industry leaders they can provide 1st class training supporting your development in the best way. Start as a Trainee Field Service Engineer and progress your career at your own pace through to senior positions whilst being able to significantly boost your earnings through overtime.
Your Role As Junior Field Service Engineer Will Include:
* Trainee Field Service Engineer - Covering a local patch at customer sites* OEM (manufacturer) training ensuring full competency on all products (internal and external)* Installing, maintaining and servicing company equipment* Hands on mechanical engineering work - with some electrical
As A Junior Field Service Engineer You Will Need To Have:
* Any hands on mechanical / electro mechanical / electrical engineering skills - fitting / assembly - ANY CONSIDERED* Desire and attitude towards learning and development* Full driving licence* Happy to travel and willing to travel a local patch as a field service engineer
Please apply or contact Charlie Auburn on 02038137949 for immediate consideration
Keywords: Junior Field Service Engineer, Trainee field service engineer, field service engineer, mechanical engineer, electro-mechanical, field service technician, service technician, engineer, mechanic, Ex Forces, service engineer, technician, Farnborough, Guilford, Hampshire, Woking, Wycombe, High Wycombe,
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.....Read more...
Edmonton Leisure Centre is set to become a future GLL flagship facility, and we're looking for ambitious, people to join us in this exciting new chapter. This is a rare opportunity in the early stages of a major £5M+ redevelopment that will transform the centre and deliver incredible services to the community. As the driving force behind this transformation, you'll join a dynamic team and be part of building an exciting programme from the ground up, creating a centre that meets the evolving needs of the community.
You will need to be the person who thrives in a busy environment and will be unfazed by the variety of the role. Our concierge role is varied and could be doing anything from customer service and taking bookings to ensuring the general safety and cleanliness of areas and equipment to ensure our customers get an exceptional experience.
What you'll do:
· Being the first point of call for customers
· Answer incoming calls to the centre
· Deal with transactions including setting up direct debits and cash handling
· Dealing with membership enquiries including selling memberships to customers
· Deliver first-class customer service
· Answer customer queries
· Setting up equipment
· Be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre
What your apprenticeship includes:
A mixture of face to face and online catch ups every 4 - 6 weeks to discuss feedback and progress
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with your Line Manager and apprenticeship trainer
The chance to get Functional Skills in English and maths (if you don't already have GCSE)Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and EnglishTraining Outcome:GLL prides itself on its internal Learning & Development and internal promotion levels, there is scope for the right candidates to move onto a Level 3 Leisure Duty Manager apprenticeship once they have completed their Level 2.Employer Description:Edmonton Leisure Centre, right in the heart of Enfield, is reopening from April 2025 following a major investment. We're currently giving the gym, fitness class studio, group cycle studio and all communal areas a complete refurbishment, creating fresh, modern spaces ready to welcome you back.Working Hours :40 hours a week, Exact shifts to be confirmed - Including Early mornings, Evenings and WeekendsSkills: Team Working,Organisation Skills....Read more...
This role focuses on developing key skills in customer support, handling inquiries, and enhancing customer satisfaction. Key outcomes include improving communication and problem-solving abilities. You'll collaborate with your team while Babington provides expert training and guidance throughout your journey.
A young person would thrive in our organisation because we offer a supportive, dynamic environment where growth and development are genuinely encouraged. You’ll join a growing company with fantastic plans for the future and clear, natural progression opportunities—making it an ideal place to build a long-term career.
We value our team and regularly host staff events and incentives to recognise hard work and foster a positive workplace culture. Plus, with free onsite parking and a welcoming, collaborative atmosphere, we make it easy and enjoyable to be part of the team. You'll be more than just an employee—you’ll be part of our journey.
Your role will inclide:
Respond to customer queries in a timely and professional manner
Provide excellent customer service through phone, email, and live webchat
Assisting our customers and partners with any issues regarding our in-house CRM/Portal
Liaising with other internal departments to find suitable resolutions for the company and our customers
Ensuring customer records are accurately updated and recorded correctly
Training:
Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment
On completion of this 12 month apprenticeship you will have gained your Customer Service Level 2 Apprenticeship
Training Outcome:
Possibility of a full time role after the completion of the Apprenticeship
Employer Description:We are a fair and transparent energy supplier headquartered in Newcastle upon Tyne, with a growing presence through our satellite office in Edinburgh. As a forward-thinking company, we're actively expanding and excited about the opportunities ahead.
At Jellyfish Energy we reward our customers based on the time they've been on supply. Upon renewal you will unlock exclusive products that are not available to anyone else.Working Hours :Monday - Friday, 09:00 - 17:00Skills: IT skills,Communication skills,Organisation skills,Attention to detail,Customer care skills....Read more...
Junior Technical Support Engineer (Hybrid working)
An exciting opportunity for fast-tracked career progression has arisen with a leading IT Service Provider based near Leeds. Specialising Cloud, Connectivity, Unified Communications & Collaboration technologies and services, this industry leader has expanded rapidly through both organic growth and acquisition, and is in need of several further ambitious IT support analysts to provide technical support to their enterprise scale customers.
You will be a part of an energised and experienced IT support team, providing technical support for a broad range of leading cloud products and services, underpinned by excellent customer service. The business has a strong ethos of upskilling and hiring from within, working closely with you to plan and support your career progression within the organisation right from the outset. Many of the organisations senior technical specialists and managers have progressed rapidly from the service desk.
Please note experience is not essential, training will be provided. However, a keen interest in IT and technology is required.
Role Responsibilities (condensed):
Offer a high level of technical IT support to a variety of clients at second-line level
Ensure incidents are resolved in line with SLAs
Escalate any unresolved issues
Ensure internal documentation is developed and maintained
Learning and development; staying up-to-date and expanding your technical knowledge
Required experience, skills and knowledge
Excellent customer service skills
Keen interest in IT and Technology
Degree in an IT field is desirable
Full UK Driving License
Remuneration:
Salary of up to £24k-£27k PA + 20% shift bonus uplift. Taking total package to circa £32k.
Excellent employment benefits package and supported learning, development and career progression.
Note that this is an onsite based position (near Leeds). Free parking onsite.
Hours of work: 2x day shifts from 7.00am to 7.00pm. 2x night shifts from 7.00pm to 7.00am This will be followed by a 4-day rest period. (Please note, 3 of these shifts can be remote)
....Read more...
As a Pharmacy Team Leader Apprentice, you’ll play a vital role in supporting both the pharmacy team and the wider community. Working alongside pharmacists and pharmacy staff, you’ll develop leadership and organisational skills that help you manage tasks, people, and priorities effectively.
Key responsibilities will include:
Leading and motivating pharmacy team members to meet daily targets and customer service standards
Supporting training and development for staff, including monitoring performance and providing feedback
Contributing to stock control, resource planning, and the delivery of health services
Working within pharmacy regulations and NHS guidelines to ensure patient safety and compliance
Assisting with project work, service delivery improvements, and quality assurance activities
Communicating clearly with customers, suppliers, healthcare professionals, and team members
You’ll gain structured learning, real-world experience, and complete the Level 3 Team Leader apprenticeship
Training:
You will work towards achieving the Level 3 Team Leader Apprenticeship Standard, which includes a blend of off-the-job training and practical workplace learning
The programme covers key areas such as leadership, communication, project management, and team development
Training is delivered through online sessions, portfolio building, and dedicated preparation for the End-Point Assessment
Training Outcome:
This apprenticeship provides a strong foundation for a leadership role in community pharmacy
On completion, you may progress into a Pharmacy Manager or Supervisor role, or continue into further leadership and management qualifications
There are also opportunities to support wider NHS services and local health initiatives
Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Tuesday - Friday, 10.00am - 7.00pm and Saturday, 3.00pm to 9.00pmSkills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,Enthusiasm,Initiative,IT skills,Logical,Non judgemental,Number skills,Organisation skills,Patience,Pro-active,Problem solving skills,Reliable,Team working....Read more...
Job Title: Senior Service Architect
Location:- Hampshire + Remote
Salary:- £70-90k + Bens
Overview:
We’re seeking a Principal Service Architect to lead the design and evolution of best-in-class managed services across Voice, Room Technologies, and Digital Signage. This role requires a unique blend of deep technical knowledge and commercial insight to shape scalable, innovative, and cost-effective service offerings. Acting as a strategic bridge between engineering, delivery, and sales, you’ll drive service development, support key client engagements, and influence internal roadmaps.
Key Responsibilities:
Service Design & Strategy
• Design and define managed services for UC, AV/VC, and digital signage.
• Translate customer and market needs into scalable service models (SLAs, processes, HLDs, SOWs).
• Ensure alignment with ITIL and operational best practices.
Commercial & Client Engagement
• Support sales with solution design, proposals, and financial models.
• Drive commercial competitiveness through pricing, margin analysis, and TCO/ROI assessments.
• Present strategies to stakeholders, including C-level clients.
Consulting & Delivery
• Lead client workshops, audits, and transformation roadmaps.
• Collaborate across product, delivery, and engineering teams to ensure successful implementation.
• Mentor internal teams and contribute to enablement and knowledge sharing.
Skills & Experience Required:
• Strong expertise in UC, AV/VC, digital signage (e.g., Microsoft Teams, Zoom, Cisco, Crestron, Appspace, Utelogy).
• Deep understanding of managed services models, ITIL frameworks, and hybrid/cloud environments.
• 10+ years in service/technical architecture, with 5+ in UC/AV/Managed Services.
• Proven consulting experience and ability to influence technical and business stakeholders.
Preferred Qualifications:
• Degree in Engineering, Networking, or related field.
• Certifications: ITIL, CTS, Microsoft 365, Cisco
• Experience supporting global clients and services.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Position: Lifting Manager
Job ID: 1892/1
Location: Itchenor – West Sussex
Rate/Salary: TBD (up to £37K)
Type: Permanent
HSB Technical Ltd is a leading specialist recruiter operating across the Power & Propulsion, Shipbuilding, Shipping & Energy, and Aerospace sectors. With a wide range of permanent and contract opportunities available both in the UK and internationally, we pride ourselves on connecting skilled professionals with reputable clients. To learn more about us and our current vacancies, please visit our website or connect with us on LinkedIn.
Our client is seeking a hands-on Lifting Manager with the tenacity to oversee the growing process of operations and grow with the business. This is a key leadership role in a start-up environment, responsible for building and managing a safe, efficient, and customer-focused yard and lifting operation.
Key Responsibilities for the Lifting Manager:
Lead and manage all lifting, launching, and boatyard operations, ensuring efficient movement, storage, and handling of vessels in line with Lift & Launch procedures.
Ensure full compliance with H&S regulations (LOLER, PUWER, RAMS), conducting regular safety checks, equipment inspections, and maintaining accurate records.
Oversee all machinery maintenance and compliance, including hoists, tractors, and lifting equipment, ensuring timely servicing and legal documentation.
Recruit, train, and lead a high-performing operations team, managing schedules, toolbox talks, and fostering a culture of safety, professionalism, and customer care.
Act as the main customer liaison, delivering excellent service, maintaining high site presentation standards, and responding to feedback.
Coordinate contractors and site maintenance, while supporting wider business activities such as events, marketing initiatives, and service development.
Essential Skills & Qualifications of the Lifting Manager:
Minimum 2 years’ management/supervisory experience in a marina, port, construction, utilities, or similar environment.
Strong practical knowledge of lifting equipment, machinery compliance, and safety procedures.
Proven ability to lead teams and foster a positive safety culture.
Technically competent with understanding of LOLER, PUWER, machinery servicing and inspections.
Proactive, organised, customer-focused with excellent communication skills.
This position is being advertised by HSB Technical Ltd, an REC (Recruitment and Employment Confederation) registered recruitment consultancy. We have been appointed to manage the recruitment process on behalf of our client.....Read more...
Do you want to join one of London’s favourite pizza destinations? I am looking for passionate, driven General Manager to join a fast-growing, vibrant Fast-Casual concept known for its incredible customisable pizzas and exceptional dining experiences. This is a unique opportunity to be a key part of a thriving team, delivering outstanding food quality and top-notch customer service in a fun, fast-paced environment. As a General Manager, you'll responsible for all day-to-day operations, from managing team performance to ensuring the highest standards of food quality, cleanliness, and customer satisfaction. With exciting growth plans, this role will offer plenty of opportunity to develop within the brand.The Ideal General Manager:
Experience in high-volume Fast-Casual or Casual Dining environments Strong leadership skills and a passion for delivering great service A proactive approach to problem-solving and team development Flexibility, adaptability, and a hands-on approach Focused on results and motivated by achieving sales and customer targets
What’s in it for you?
Competitive salary package of up to £50,000.Bonus and performance-based incentives Progression opportunities within a fast-growing brand A supportive, energetic work environment
Are you ready to step up and be part of an exciting journey with an innovative brand? Apply now and bring your energy and expertise to a team that’s all about great pizza and even better customer experiences!If you are keen to discuss the details further, please apply today or send your cv to ben@cor-elevate.com....Read more...
Assisting customers with booking holidays, flights, hotels, and travel packages
Providing excellent customer service and advice to ensure client satisfaction
Developing a deep understanding of different travel destinations and products
Using IT systems to manage bookings, customer profiles, and itineraries
Helping clients choose the best travel options based on their needs and preferences
Keeping up to date with travel trends, offers, and industry news
Training:
This apprenticeship forms part of a formal qualification, on successful completion, you will achieve a Level 3 Travel Consultant qualification that will be added to your digital achievement record
Working with our chosen training provider, you will be assigned a specialist Travel Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey
Training will be carried out online / face-to-face, both individually and as part of a classroom, to ensure you have an enhanced experience
You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor
Learning first-hand from training specialists and peers, you can become a fully-fledged Travel Consultant
Training Outcome:On successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set. The next steps will be discussed in your 1-2-1's.Employer Description:With nearly 40 years of experience, Villair is a trusted, independent travel agency known for creating bespoke holidays for clients celebrating life’s special moments. Our expert team offers personalised service, in-depth travel knowledge, and strong relationships with top tour operators. We pride ourselves on attention to detail, outstanding customer care, and a loyal base of repeat clients.Working Hours :Working days a week; Monday - Saturday.
35 hours a week.Skills: Communication skills,IT skills,Customer care skills,Team working,Geography....Read more...
Key Duties and Responsibilities:
Deliver first-line support to end users, resolving hardware, software, and network issues.
Assist with the setup and configuration of IT equipment including PCs, laptops, and mobile devices.
Support the installation and maintenance of software and system updates.
Monitor and report issues related to IT systems, printers, and network performance.
Help maintain accurate IT asset records and documentation.
Work with the IT team on projects such as system upgrades, migrations, and rollouts.
Adhere to IT policies, procedures, and security best practices.
Provide excellent customer service to ensure positive user experiences.
Daily Tasks Will Include:
Responding to helpdesk tickets and logging support queries.
Performing routine checks on customer devices via RMM.
Maintain accurate documentation.
Training:You will attend South Devon College one day per week for your college sessions, and spend the remaining four days here at BAYtek.Training Outcome:2nd Line IT Support Tech.Employer Description:BAYtek Office Solutions was founded with a clear mission: to deliver top-quality, professional sales and support to local businesses - efficiently and with a personal touch.
We specialise in providing photocopiers, printers, and IT solutions to a broad customer base across Devon, Cornwall, and Somerset. Our team is committed to delivering exceptional customer service that consistently exceeds expectations—backed by industry-leading hardware and dependable after-sales support.
As an authorised reseller for Fujifilm and a Canon Platinum Partner, we supply award-winning equipment recognised for reliability and performance. In addition to our print and document solutions, our in-house IT services team provides dedicated support to schools, offering tailored, cost-effective solutions that meet the unique needs of the education sector.Working Hours :Monday - Friday (09:00 - 17:00).Skills: Communication skills,Problem solving skills,Team working,Passion for technology,Desire to learn,Work well independently....Read more...
As a Hairdressing Level 2 Apprentice, your typical day involves learning and practicing a variety of hairdressing skills while providing excellent customer service. You'll:
Assist senior stylists with client consultations, understanding their desired hairstyles and preferences
Learn and perform basic hairdressing services such as shampooing, cutting, colouring, and styling under supervision
Maintain cleanliness and organisation in the salon, including sanitising equipment and keeping work areas tidy
Greet clients warmly, offer refreshments, and ensure their comfort throughout their visit
Learn about hair care products and recommend appropriate products to clients based on their hair type and styling preferences
Assist with administrative tasks such as booking appointments, managing inventory, and processing payments
Participate in training sessions and workshops to further develop your skills and knowledge in hairdressing techniques
Collaborate with senior stylists to provide exceptional service and create a positive salon experience for clients
Your day as an apprentice will be hands-on and varied, providing valuable opportunities to learn and grow in the hairdressing industry while delivering excellent service to clients
Training:The learner will be trained in the salon on the job, they will also have an Educator from Heart of England Training come to the salon regularly.Training Outcome:It is hoped but not guaranteed that a full time offer of employment will be made upon completion of the apprenticeship.Employer Description:Salon in SolihullWorking Hours :Tuesday to Saturday. Exact hours to be discussed at interview stage.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Provide excellent technical support and customer service to our user base
Ensure efficient and timely resolution of incidents and service requests, aiming for a high first-time fix rate
Provide technical support to MS Windows based environment, Networking and ERP solutions
Configure and provision software and hardware (laptops, iPads, tablets, ePods)
Proactive maintenance and health checks of our systems
Perform asset management, stock control and support with equipment decommission
Support projects as technical resource
Training Outcome:Upon successful completion of the apprenticeship and meeting the expected standards for the role, you will be offered a full-time position as an IT Service Desk Analyst.Employer Description:Amari Metals is in the business of metal stockholding and added-value services. Our brands supply a diverse customer base ranging from small businesses to government agencies and FTSE100 companies. Key markets include aerospace and defence, precision engineering, power generation and nuclear.
Our business innovation and technology services function are pivotal to the success of many of the UK's top independent multi-metal stockholders and leading engineering companies. With a nationwide presence, we support over 50 locations and serve more than 1,700 customers. These businesses rely on our support and expertise to maintain their competitive edge and deliver specialised services to their clients.
Our teams of technology professionals work together to design, implement, and manage hardware and software solutions in addition to providing a host of services designed to empower, educate and support our userbase.Working Hours :Monday to Friday
08:30- 17:00Skills: Communication skills,Problem solving skills,Presentation skills,Analytical skills,Team working,Technology enthusiast,Experience of setting up PC,Interpersonal skills,IT literate,Microsoft Excel,Work and Outlook,Positive can do attitude,Flexible,Conscientious attitude to work....Read more...
Key responsibilities for the apprentice include:
Understand the needs of customers and deliver the best possible outcomes through excellent customer service
Provide support and training to customers using information communications technology (ICT) equipment and software
Answer telephone enquiries from customers promptly (including operation of a switchboard where appropriate), providing accurate information - including referral to other services as appropriate - in a timely fashion
Oversee and provide customers with guidance in the use of self-service equipment
Comply with the individual responsibilities for Health Safety & Welfare in the workplace, including ensuring safeguarding children, in accordance with work role
Undertake all stock circulation and management procedures, including sorting, shelving and tidying of returned material, reservations, fines, membership and similar activities
Contribute to promotional activities, marketing and display work and the achievement of agreed targets for income generation
Contribute to the compilation of statistical returns, and any other general administrative duties
Responsible for locking and unlocking, as necessary, acting as keyholder
Specific individual and shared targets and objectives are defined annually within the performance management framework
Training:Customer Service Practitioner Level 2.Training Outcome:ECC is a large and very diverse organisation which believes staff development is critical to our success. Our apprentices have access to a wide variety of career enhancing training and development in preparation for a more advanced role as well as further qualifications if desired. We offer excellent career prospects for the right candidate, depending on attitude and performance during the apprenticeship, and over 85% of our apprentices go on to secure permanent roles with us.
There are many opportunities for future progression and development within Essex County Council.Employer Description:At ECC we look after a large, diverse, complex region of the country. But our approach to meeting the needs of our 1.4 million residents is simple. We recruit creative, collaborative, talented people, and free them up to make an impact to be proud of.Working Hours :Monday to Friday - 9am to 5pm
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience,Willingness to learn,Polite and friendly approach....Read more...
Key Responsibilities for the Apprentice Includes:
Understand the needs of customers and deliver the best possible outcomes through excellent customer service.
Provide support and training to customers using information communications technology (ICT) equipment and software.
Answer telephone enquiries from customers promptly (including operation of a switchboard where appropriate), providing accurate information – including referral to other services as appropriate - in a timely fashion.
Oversee and provide customers with guidance in the use of self-service equipment.
Comply with the individual responsibilities for Health Safety & Welfare in the workplace, including ensuring safeguarding children, in accordance with work role.
Undertake all stock circulation and management procedures, including sorting, shelving and tidying of returned material, reservations, fines, membership and similar activities.
Contribute to promotional activities, marketing and display work and the achievement of agreed targets for income generation.
Contribute to the compilation of statistical returns, and any other general administrative duties.
Responsible for locking and unlocking, as necessary, acting as keyholder.
Specific individual and shared targets and objectives are defined annually within the performance management framework.
Training:Level 2 Customer Service Practitioner apprenticeship standard, including Functional Skills in English and maths if requiredTraining Outcome:ECC is a large and very diverse organisation which believes staff development is critical to our success. Our apprentices have access to a wide variety of career enhancing training and development in preparation for a more advanced role as well as further qualifications if desired. We offer excellent career prospects for the right candidate, depending on attitude and performance during the apprenticeship, and over 85% of our apprentices go on to secure permanent roles with us.
There are many opportunities for future progression and development within Essex County Council.Employer Description:At ECC we look after a large, diverse, complex region of the country. But our approach to meeting the needs of our 1.4 million residents is simple. We recruit creative, collaborative, talented people, and free them up to make an impact to be proud of.Working Hours :Monday to Friday - 9am to 5pm
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience,Willingness to learn,Polite and friendly approach....Read more...
Apprentice Vehicle Technician – Key Duties:
Assisting with Vehicle Servicing:
Helping qualified technicians with routine maintenance tasks such as oil changes, filter replacements, and tyre checks.
Carrying Out Basic Repairs:
Supporting repairs on brakes, exhausts, steering, suspension, and other mechanical components under supervision.
Diagnosing Faults:
Learning how to use diagnostic tools to identify mechanical and electrical issues.
Using Tools and Equipment:
Safely handling hand tools, lifting equipment, and electronic diagnostic devices.
Workshop Support:
Keeping the work area clean and organized, disposing of waste properly, and following health and safety procedures.
Learning and Development:
Attending off-the-job training or college as part of the apprenticeship program to build theoretical knowledge
Completing coursework, assessments, and recording progress in a logbook or training portfolio.
Customer Service Support (Occasionally):
Observing or assisting with customer interactions, such as explaining repairs or booking services.
Following Instructions:
Listening to and carrying out tasks assigned by supervisors or senior technicians accurately and responsibly.
Inspecting Vehicles:
Conducting basic vehicle checks and identifying any obvious issues to report to a supervisor.
Adhering to Safety Standards:
Following workshop safety rules, wearing appropriate PPE, and learning safe working practices.
These duties evolve over time as the apprentice gains more skills and confidence.Training:This apprenticeship is 1 day per week day release to Macclesfield College. Working towards a Level 3 Motor vehicle service and maintenance technician - light vehicle apprenticeship standard.Training Outcome:After completion of your apprenticeship you will potentially have the opportunity to progress onto full time positions within the business.Employer Description:LRC 4x4 Limited is one of the UK's largest Independent Land Rover Specialists and provides a complete Sales and Service package to it's Customers.
The Gibbins family has owned and operated LRC for over 40 years and has built a first class reputation in supplying quality used Land Rovers of all types to thousands of Customers throughout the UK.Working Hours :Monday to Thursday 8:30-17:30
Friday 9:00 - 16:00Skills: Communication skills,Customer care skills,Logical,Team working,Physical fitness....Read more...
Asset Management:
Ensure that end-user assets are managed through their lifecycle and provide 1st line support on the introduction, management & decommissioning of devices
Standard procedure creation on the above stages for management of assets
Verifying and updating processes to deploy security products to those assets
Access Control:
Account creation and closure to provide users with the least possible access to undertake their roles
Working with privileged account management software to improve the usage of privileged and service accounts
Standard procedure creation and updates on account creation, updates and removal
Identify and enhance processes, working with the Infrastructure and Service Ops team
Training and Awareness:
Manage the Cyber Security training and awareness process including the reporting on cyber security compliance and follow-up training and guidance
Training:Information Communications Technician Apprenticeship Level 3:
The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all times.
This apprenticeship has two routes:
The Support Technician role is based around resolving system user queries and faults in a helpdesk environment. Support Technicians rectify or escalate faults rapidly to reduce the impact to their customer
The Network Technician role is usually desk based but may involve visits to client's premises to resolve issues. Network Technicians may be installing networked IT systems, including cabling and hardware, or cloud services to support expansion and better network services
Our Information Communications Technician apprenticeship programme integrates six modules of technical training with work-based projects
Training Outcome:
Could possibly progress onto a higher level qualification
Employer Description:The Barbour story began in 1894 in the Market Place in South Shields. Today the 5th generation family owned business remains in the North East, with Barbour's headquarters located in Simonside, South Shields. Although it sources products from around the globe, Barbour's classic wax jackets are still manufactured by hand in the factory in Simonside and each year over 100,000 jackets are processed via the central, subsidiary and local customer service operations.Working Hours :Monday - Friday, Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills....Read more...
Zest Optical are currently looking for an Optical Assistant to join a well-established independent practice based in Warwick, Warwickshire.
This is an outstanding opportunity to join a lovely practice which holds a great reputation for offering the highest levels of service and a wide range of popular and unique designer brands.
The advanced practice offers the opportunity to work in a service orientated environment and a close-knit and highly supportive team.
Optical Assistant – Role
Modern practice with a relaxed, service focussed environment
Single testing clinics
Advanced equipment across the practice
Provide comprehensive dispensing & contact lens service
2 - 3.5 days/wk available
Optical Assistant – Requirements
Experience working within an optical practice
Must be calm, comfortable and confident at all times when talking to patients
Maintain the high level of customer care expected by patients of the practice
Ability to learn and want to develop
Optical Assistant – Salary
Rewarding packages
Range of additional benefits
To avoid missing out on this opportunity, please send your CV across to Kieran Lindley using the ‘Apply’ link as soon as possible.....Read more...
Caretaker/ Cleaning Supervisor
Unity recruitment are seeking an experienced Caretaker or cleaning supervisor for our client who are a housing management company.
Working 36 hours per week.
Key Accountabilities
1.Cleaning all common areas including estate grounds and play areas, as designated by the Estate Manager or Front Desk/Security Co-ordinator. This will include, though is not restricted to litter picking, window cleaning, and low level gutter and drains maintenance, sweeping and washing all communal areas, and removing graffiti, to an agreed schedule and satisfactory standard, using the appropriate equipment, in line with health and safety practices.
2.Checking, and where appropriate, unblocking chutes and clearing bulk refuse.
3.Reporting any repairs in the communal areas or other issues (unauthorised vehicles, fly tipping etc.) and temporarily securing any damaged communal area which represent a hazard and alerting residents, staff and visitors to any hazards as appropriate.
4.Maintaining appropriate weekly monitoring forms, and completion records of cleaning work carried out, repairs reported, and hazards identified etc, and ensuring appropriate communication with colleagues and third parties as required.
5.In collaboration with colleagues, devise and implement the quarterly and annual cleaning schedules for deep cleaning of bins, staircases etc.
6.Assisting in ensuring the security of the communal areas, including checking of lighting etc, and alerting colleagues to security problems in respect of the estate.
7.In conjunction with colleagues, residents and third parties as appropriate, undertaking grounds maintenance in line with agreed standards.
8.Arranging and providing access to the estate for third parties involved in refuse collection, and other essential services.
9.Maintaining cleaning stores, plant and equipment, and ensuring its security.
10.Undertaking minor repairs in consultation with the Maintenance Officer and Front Desk/Security Co-ordinator
11.Participating in estate inspections and site meetings as requested by the Front Desk/Security Co-ordinator or Estate Manager.
12.With colleagues, ensuring that a reception service is provided for residents and members of the public.
13.Cleaning the office areas as required to cover for staff absences.
14.Responding to problems of service delivery and issues of customer dissatisfaction, which are within the scope of your responsibility and make suggestions for improving the service.
15.Actively promoting the organisation, encouraging residents to become members and seeking opportunities for residents to engage in the activities of the organisation, to ensure that the service meets their needs as far as possible, and help to maintain high levels of customer satisfaction
16.In consultation with the Front Desk/Security Co-ordinator, ensuring that necessary letters go out to residents within agreed timescales.
17.Providing accurate and timely updates and feedback as required for individual and service performance management and for reporting to the Board or reporting to the Council as required.
18.Ensuring that all responsibilities are carried out in specification for housing, and statutory requirements, which includes, though is not restricted to equality and diversity, health and safety, the Data Protection Act and the Freedom of Information Act.
19.Undertaking any other duties commensurate with the role that may be necessary to meet the needs of the service. This may include weekend working from time to time.
20.Working with caretaker colleagues on a rota basis to ensure that a caretaking service is provided from 7 am to 4 pm
If this caretaker/cleaning supervisor role is of any interest to you then please call Carly on 02036685680 ext 113
....Read more...
Learn to identify and locate automotive parts using electronic catalogues, manuals, and computer systems
Assist customers in-person, over the phone, and via email to fulfil their parts requirements and enquiries
Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery
Receive, inspect, and organise incoming parts shipments, ensuring accuracy and quality control
Maintain inventory levels by monitoring stock levels, conducting regular audits, and placing replenishment orders as needed
Utilise point-of-sale systems to process transactions, generate invoices, and manage customer accounts
Provide product recommendations, technical advice, and pricing information to customers as needed
Handle customer complaints and concerns professionally, striving to achieve satisfactory resolutions
Uphold company policies and procedures regarding parts sales, returns, and exchanges
Participate in training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness
Training:Supply Chain Warehouse Operative Level 2 Apprenticeship Standard:
The programme typically lasts 12-14 months dependent on the career path chosen, and you'll achieve a nationally recognised qualification
All of our Apprentices are employed through the Dealer Network and attend week-long block training at the Henry Ford Academy in Daventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches, as well as Virtual Classroom sessions and E-Learning modules
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process
Training Outcome:
There are lots of opportunities to develop your career within our expanding Dealer Network
Your early development is carefully mapped through your apprenticeship journey with your learning focussed toward achieving an industry-recognised qualification that's recognised across the motor industry
This is the grounding for your future development within the network and opportunities exist once qualified to further develop your skills and to move into new roles
Employer Description:As one of the UK's leading volume motor car and commercial vehicle retailers, Evans Halshaw provide national coverage through a significant number of locations. We've been around since 1927, and our heritage means we strive to tailor each experience to the customer's needs, offering a wide range of new and used cars at the greatest possible value thanks to our 'Every Day Low Prices' price promise.
Making up a part of the wider Lithia UK company, we're proud to hold franchises to retail and service 10 brands for cars and vans, including Citroën, Dacia, DS, Ford, Hyundai, Kia, Nissan, Peugeot, Renault and Vauxhall. Our easy-to-use Sell Your Car service can also be used to sell your vehicle in a stress-free and convenient manner.
Our Evans Halshaw customers also benefit from further value after purchase, making car ownership that little bit easier. Various handy guides and articles can be found within our blog section, with the latest information on our brands and dealerships residing within our news section.Working Hours :Monday - Friday, 8.30am - 5.30pm. All learners will be required to work the minimum apprenticeship duration of 30-hours per week. At least 20% of your working hours will be allocated to off-the-job training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
A well-established independent Opticians based in North Leeds, West Yorkshire are looking for a full time Optical Assistant to work 4.5 days a week.
The practice has been offering a professional and personal eye care service for over 20 years to the local community, and has developed an outstanding reputation with patients of all ages.
Optical Assistant - The Role
Well established independent
Future growth plans to increase the testing rooms and pre-sceening area
Managing reception
Ensuring clincal standards are met
Meeting and greeting patient
Booking appointments
Pre-screening
Making adjustments
Collections
Dealing with complex patient queries
Providing outstanding levels of customer service
Working in a friendly team of 5-6 people
Working 4 week days from 9am to 5.15pm and Sat Morning from 9am to 1.30pm
Salary between £22,000 to £25,000 DOE
Optical Assistant - The Person
Experienced Optical Assistant or Optical Receptionist
Customer focused
Forward thinking
Personable
Attention to detail
Interest in Optical fashion and the latest trends
Pro-active
To apply for this position please send a copy of your CV or call 0114 238 1726 for more information.....Read more...
We’re recruiting on behalf of a leading Housing Association for an experienced Painter and Decorator to join their Property Team in Devon.
What’s on Offer:
Company van and fuel card
£200 annual tool allowance
£450 flexible benefits pot
25 days holiday + bank holidays (rising to 30 days)
Uniform, PPE, iPhone, and iPad
Pension matched up to 12%
Life cover (4x salary)
SmartTech – buy electronics via salary sacrifice
The Role: You’ll carry out painting and decorating tasks in occupied and empty homes, including:
Surface prep and finishing
Painting, wallpapering, and tidying up
Providing excellent customer service
What You’ll Need:
NVQ Level 2 in Painting & Decorating or 5+ years’ experience
Great customer service skills
Knowledge of health & safety
A full UK driving licence (minimum 1 year experience)
stride is acting as an Employment Agency in relation to this vacancy.....Read more...
