Working in a busy warehouse that supplies car parts to the motor industry.
Responsibilities will include:
Taking deliveries
Checking for damaged/missing items
Storing goods
Moving stock by various methods
Picking/packing orders
Loading goods for dispatch
Maintaining stock records and housekeeping
Training:
Level 2 Supply Chain Warehouse Operative Apprenticeship Standard
Support with English and maths if required
End Point Assessment
Work based learning
Training Outcome:A full-time position may be available upon satisfactory completion of apprenticeship.Employer Description:A to Z Auto Parts is a leading distributor of quality automotive parts and accessories. We stock more than 50,000 part numbers featuring some of the best-known brands in the industry. Our relationship with our clients is paramount. To maintain our high standards, we offer a fast and efficient delivery service and have an experienced technical support team on standby for any queries. We pride ourselves on being a leader within our field and endeavor to offer a service second to none.Working Hours :Monday to Saturday (Day off in the week) 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Physical fitness....Read more...
· Creating marketing materials such as images, flyers, and content for clients' events
· Creating social media content for internal and external clients
· Improving SEO to increase website traffic
· Analysing reports to understand the conversion of emails, events and social media posts
· Reporting on data to the wider teamTraining:
Level 3 Multi-Channel Marketer apprenticeship
Training Outcome:After successful completion of the Level 3 Multi-Channel Marketer apprenticeship.The right candidate may be given the opportunity to work fulltime for the company. Employer Description:We offer a full-service marketing solution for the automotive retail sector, covering all areas, new car sales, used car sales, Motability, fleet, aftersales, and body shop - all in one highly experienced, talented team. Pure Driven Marketing offer a full-service marketing solution for the automotive retail sector covering all areas from creative concepts to SEO.Working Hours :Monday to Friday 09:00 – 17:30.Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative,Initiative....Read more...
Core Duties and Responsibilities:
• Support team against KPIs• Carry out tasks required to facilitate our service offerings• Communicate with clients and stakeholders via email and telephony• Provide support for field agents on the day or in advance of visits• Liaise with 3rd party contacts and book/cancel resource• Carry out quality checks on accounts visited by the field team• General office administration tasks/requirements• Package new field agent kits for postageTraining:Please note, as part of the Initial Assessment process, all qualifications will be verified by the Learning Records Service (LRS) via the Education & Skills Funding Agency.Training Outcome:The role is permanent successful candidates could go onto Degree Apprenticeship opportunities.Employer Description:Marston Holdings began enforcing court orders almost 40 years ago - Since then, we have grown organically and through acquisition to provide a multitude of end-to-end services thats support the implementation of public policy. We now recover over £850m each year on behalf of the taxpayer, as well serving private and commercial clients.Working Hours :Monday - Friday
9am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Learn to identify and locate automotive parts using electronic catalogues, manuals, and computer systems
Assist customers in-person, over the phone, and via email to fulfil their parts requirements and inquiries
Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery
Receive, inspect, and organise incoming parts shipments, ensuring accuracy and quality control
Maintain inventory levels by monitoring stock levels, conducting regular audits, and placing replenishment orders as needed
Utilize point-of-sale systems to process transactions, generate invoices, and manage customer accounts
Provide product recommendations, technical advice, and pricing information to customers as needed
Handle customer complaints and concerns professionally, striving to achieve satisfactory resolutions
Uphold company policies and procedures regarding parts sales, returns, and exchanges
Participate in training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness
Training:Supply Chain Warehouse Operative Level 2 Apprenticeship Standard:
The programme typically lasts 12-14 months dependant on the career path chosen and you'll achieve a nationally recognised qualification
All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Porsche Training Centre in Slough
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Training Outcome:
There are lots of opportunities to develop your career within our expanding Dealer Network
Your early development is carefully mapped through your Apprenticeship journey with your learning focussed toward achieving an industry-recognised qualification that's recognised across the motor industry
This is the grounding for your future development within the network and opportunities exist once qualified to further develop your skills and to move into new roles
Employer Description:With a history that stretches back more than 75 years, JCT600 has come an incredibly long way since it started life as a single garage on Sticker Lane in Bradford.
Four generations later, and JCT600 remains a proud family business, despite now being one of UK's largest and most highly respected motor retailers.
JCT600 represents 17 of the world's most iconic brands at more than 50 locations throughout Yorkshire, Lincolnshire, Derbyshire, and the North East, and yet its ambition remains the same as ever - to be the best, not necessarily the biggest.Working Hours :Monday to Friday, 8.30am - 5.30pm. All learners will be required to work the minimum apprenticeship duration of 30 hours per week. At least 20% of your working hours will be allocated to off-the-job training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Pricing quotations
Sourcing of products
Processing orders
Managing order fulfilment requirements including confirming orders and dealing with any issues in the supply chain
This role has a particular focus on the customer service side of order fulfilment so solving any problems, handling queries and dealing with returns requests
Training:
Training will take place once per month at Printworks Campus
Training Outcome:
Progression onto Higher Apprenticeship Level 3
Employer Description:We’re not your average technology company, we reward innovation and outside the box thinking. A career at TIEVA means giving you the opportunity to shape your future. We will provide you with all the tools you need to succeed, this isn’t just the basics, we are talking about the latest automation technology, weekly campaigns, holidays, prizes, and team incentives.Working Hours :TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
The successful applicant will be trained in all aspects of transport, and pricing loads. Duties include:
Answering phone calls to customers and dealing with queries
Outgoing sales calls
Preparing quotations for customers
Supporting with admin for the sales team
Updating CRM with customer contact Stock Management
Training:
Sales Executive - Level 4
Relevant workplace training
Training Outcome:A full-time role will be available to the successful candidate at the end of the apprenticeship.Employer Description:Provider of dedicated and same day transport, predominately UK.
All B2B.
Transport Broker (Freight Forwarder) with a strong focus on service and quality, priding ourselves on quick response times and excellent communication.Working Hours :Monday to Friday: 8.00am - 5.00pm (1-hour lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative....Read more...
An exciting opportunity for the apprentices to be trained using the latest diagnostic equipment to provide them with the relevant skills to react to the ever-changing technological developments within the car industry.
Day to day tasks will always vary but will normally include:
Servicing
MOTs
Vehicle maintenance
Observing and assisting technicians
Light vehicle technicians will be expected to see whether components and systems are secure and working properly
Training:Motor vehicle service and maintenance technician (light vehicle) Level 3.
Before the Standard is met, all apprentices must hold a certificate that meets the EUs 2014 F-gas regulation.
Motor vehicle service and maintenance technician (light vehicle) / Institute for Apprenticeships and Technical Education
Servicing - working to manufacturer servicing guidelines to ensure vehicle running at optimum performance
Maintenance - replacing parts that have wear and tear before they fail
Repair - diagnosing the reason for vehicle failure and fixing the problem
Training schedule has yet to be agreed upon, further details will be made available at a later date.Training Outcome:
A full-time career within the automotive industry with many opportunities to progress to positions of authority including a Master Technician
The opportunities are endless
By having a highly regarded set of skills, Apprentices can go on to develop their career within specific interests they may have
Employer Description:All of the businesses across the Pendragon Group are united in realising our vision to transform automotive retail through digital innovation and operational excellence.
Our strategy is brought to life through three strategic priorities for growth and transformation, these are:
Unlock value in franchised UK motor by accelerating digital innovation, driving operational excellence, best practice and cost control
Accelerate Pinewood’s geographic expansion. Diversify into new products which can be utilised by our group before also being offered to the wider customer base
Disrupt hybrid used car sales in the UK by differentiating the customer experience and scaling the number of sitesWorking Hours :Monday - Friday, 09:00 - 17:00 (Saturdays may be included).Skills: None....Read more...
Servicing - working to manufacturer servicing guidelines to ensure the vehicle running at optimum performance
Maintenance - replacing parts that have wear and tear before they fail
Repair - diagnosing the reason for vehicle failure and fixing the problem
Shadowing qualified Kia Technicians in the workshop to understand and learn how to carefully service and diagnose repair/faults for customer vehicles
Training:The Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, Apprentices will receive the following teaching learning and assessment:
One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face to face at the Kia Academy in Derby)
One workplace visit face to face with their dedicated Skills Coach
One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor
One 1:1 teaching session with their dedicated Skills Coach via virtual classroom
Please note, that accommodation is provided to apprentices travelling to the Academy for training. Training Outcome:
A full-time career within the automotive industry with many opportunities to progress to positions of responsibility including a Service Manager, Master Technician and Dealership Principles
The opportunities are endless. By having a highly regarded set of skills, Apprentices can go on to develop their careers within the specific interests they may have
Employer Description:Here at Evans Halshaw, we've become the UK's leading motor car and commercial vehicle retailer by building upon the foundations laid down by our founders in 1927. With a national presence, covering a significant number of locations across England, Scotland and Wales, we're proud to be powered by the Pendragon PLC Group.
A career at Evans Halshaw offers the chance to work with pioneering products from inspirational automotive manufacturers such as Ford, Vauxhall, Nissan, Hyundai, Citroën, DS, Peugeot, Dacia, Kia and Renault, in a dynamic and exhilarating environment.Working Hours :Monday - Friday, with some Saturdays required. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
The Business Administration Apprentice will be responsible for the following work tasks:
Warmly greet visitors to the office, answer phone calls in a polite professional manner. Gathering essential information from customer enquiries and passing on clear messages where appropriate
Maintain effective systems to ensure all digital files and databases are kept up to date
Support the Registered Manager with all administration involved in client care, such as maintaining care plans
Organise the calendar for three monthly client reviews, booking in meeting dates suitable for management team and the client
Support with recruitment administrative processes
Support with the coordination of Care professional retention activities, such as newsletters and quarterly meetings
Support with the daily reconciliation of completed care hours
Support projects and IT initiatives where appropriate
Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery
Training Outcome:May lead to permanent position once the apprenticeship has successfully been completed with the opportunity to progress.
May lead to full time post of office administrator.Employer Description:Home Instead is a lead provider of non-medical care and companionship for older people. We are committed to changing the face of aging by providing outstanding, personalised care and supporting our communities by sharing our knowledge with outreach events and free courses such as our scam awareness and dementia workshops.
Home Instead Braintree provides a broad range of home care support, such as helping to prepare food, support with medication or social care intervention for those living with dementia. This involves a huge amount of organisation in the office to ensure all our clients receive the best possible service and our great team of care professionals are given all the support they need.
Our office is based in Braintree, but we cover a wide area from Great Dunmow to Marks Tey and as far north as Sudbury.Working Hours :Monday to Friday 8:30am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Self-Motivated,Flexible....Read more...
Electrical services installations
Risk assessments
PAS compliance for retrofits
MCS compliance for solar installations
Full spectrum of electrical services work for domestic and commercial
Work will include early starts and travel, with possible nights away from homeTraining:The Level 3 Installation and maintenance electrician course is 48 months and will include either day release to college or onsite training at LJM Solutions.
It will cover the full spectrum of electrical services to 18th Edition qualification, and will also include Functional Skills in English and maths if required. Training Outcome:Possible permanent position offered on completion of training, with competitive salary. Employer Description:LJM offers a comprehensive range of services and products tailored to renewable retrofits. Our expertise spans across Energy Efficiency Measures (EEMs), with our specialisation being in solar panel design, supply and installation, complemented by electrical service provision. Our objective is to ensure the optimal performance and cost-effectiveness of energy provision through renewable sources.
We excel in providing end-to-end solutions, from initial assessment and design to final installation and maintenance. Prior to installation, every client receives a site visit to ensure optimal design and installation for maximum output. We seek to understand the needs of our clients and offer a best value bespoke solution.
LJM Solutions Ltd is MCS accredited, currently delivering 15-20 residential installs per week, with 2-3 commercial installs per month. We have fully qualified teams of installers and electricians with a commitment to deliver quality, customer service, and sustainability.
We continue to grow, with a mission to keep everything in house to deliver our vision of excellence. We prioritise training, qualifications, health and safety, and social value; a fundamental part of which is employing local people, including apprenticeships.Working Hours :40 hour week with early starts Mon- Friday.
Night away from home may be required, all expenses and hotel accommodation covered.
Travel from Long Eaton base, so candidates within a 10 mile radius of Long Eaton preferred.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
As a Business Administration Level 3 Apprentice, you will play an integral role in supporting the smooth operation of the office. This role will provide you with hands-on experience in a range of business administration tasks, helping you to develop essential skills in communication, organisation, and problem-solving. You will be working towards a Level 3 Business Administration qualification, combining both on-the-job learning and structured training.
Administrative Support: Assist in the day-to-day running of the office by providing general administrative support, including managing emails, filing, data entry, and handling correspondence
Customer Service: Communicate with clients, suppliers, and staff via phone, email, and in-person, delivering excellent customer service
Document Management: Prepare and update documents, reports, and presentations as required. Ensure records are accurate and up to date
Finance Support: Assist with basic finance tasks such as invoicing, processing payments, and handling expenses
Scheduling & Planning: Assist in scheduling meetings, appointments, and events. Help with diary management for senior staff
Stock & Equipment Management: Monitor and order office supplies, ensuring materials and stock are well-maintained
Team Support: Work closely with different departments, supporting HR, finance, and operations when required
Data Handling: Ensure data is handled in line with company policies, maintaining confidentiality and accuracy
Training:This is a work-based apprenticeship, the training provider is Hawk Training.
Visit with your tutor every 4 weeks.
6 hours off the job learning per week
Hands-on experience while learningTraining Outcome:Once the apprenticeship is complete there may be opportunity to join the team full time on a permanent contract.Employer Description:What sets us apart as an employer is our supportive environment and commitment to employee development. We believe in investing in our people, offering tailored training programs, mentoring, and the opportunity to gain hands-on experience across multiple areas of business administration.Working Hours :Monday to Friday 8:30am – 4:30pm with one hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
With RNN Group support, this Apprenticeship will give you an insight into GD Woodworking and how a large business operates.
This role will specifically develop you into a professional Administration specialist in a large organisation.
You will learn the skills, knowledge and behaviours to be able to:
Support the senior sales team as and when needed
Work closely with the sales team sharing information and helping each other
Interact with customers when quoting replacement parts by both phone and e-mail
Preparing quotations for new developments
Answer the phone
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Business Administrator Level 3 Apprenticeship Standard:
Functional Skills maths Level 2 (If required)
Functional Skills English Level 2 (If required)
Monthly day release online (6 hour sessions) and 10 weekly onsite reviews & observations.
Training Outcome:A high level of customer service is required so you will be expected to execute the role responsibly, independently and proactively and there will be opportunities to eventually progress into a senior sales role so this is suited to an ambitious person.
Driving licence will be required to progress in the roleEmployer Description:Over the past 30 years we have built a solid reputation in our field, manufacturing timber staircases for many national house builders and commercial clients.
With a strong team of over 100 people working at our 80,000 sq ft factory, we have the capacity to meet the high volume demands with ease.
We use the latest in CNC technology to ensure precision engineering and speed go hand in hand when manufacturing our staircases. We are currently delivering in excess of 600 staircases per week to developments throughout the UK.
In this time we’ve tailored our products, processes and service to work alongside the fast paced demands of a commercial site.Working Hours :Monday -Friday
Hours to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Seetec are recruiting for 3 Customer Service Practitioner Level 2 apprentices to join their team in Exeter. The successful candidates will be the first point of contact with a potential Restart programme participant, ensuring that all participants have a highly engaged & positive experience in moving from Pre-Referral stage to Programme Start.
Duties to include:
Promote the Restart programme positively to ensure potential participants have full understanding of the programme and its benefit to them
Complete the pre-referral process (warm handover meeting) including checking suitability for the programme and liaise with Job Centre staff for referral sign-off
Achieve personal performance targets (Key Performance Indicators), including referral to programme start ratios and customer satisfaction measures
Maintain updated knowledge on all of Restart’s specific services in order to provide the best possible service to participants
Handling inbound calls relating to warm handovers & general enquiries from our participant’s and Work Coaches.
Obtain necessary information from participants to follow prescribed process and a bespoke participant journey, documenting important information for future reference
To facilitate the smooth transition from ’warm handover’ stage to referral and subsequently starting on programme.
Collect and record feedback and information and share with appropriate departments and team members
Build a rapport with all contact points, ensuring the best possible experience, even with challenging customer conversations
Ensures best practice is adhered to and championed
Work flexibly to meet the needs of the project
Accountable for own professional development and undertake necessary training as identified in the Performance Review process. Actively participate in, and promote Prevent and the safeguarding of children, young people and vulnerable adults
To handle personal data in accordance with the organisation's data protection policy
Adhere to the company’s policies and procedures always, including Safeguarding, Equal Opportunities, Quality, Health and Safety and IT
Training:On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and developIdentify, track and support 6 hours off the job training activitiesQuarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:An apprentice Customer Support Advisor could look at opportunities to progress into a Site coordinator or Assistant Employment Advisor position and then eventually progress into an Employment Advisor position.Employer Description:Seetec is an employee-owned company delivering services - across the employment, skills and rehabilitation sectors – that unlock people’s social and economic potential by helping them into work, develop new skills or turn away from crime.
Changing people’s lives for the better in the businesses and communities we serve is the driving force behind our services and the motivation for our exceptional delivery standards.
We have significantly grown and evolved from our original not for profit roots in 1984, but throughout our history our commitment to delivering social value has remained at the heart of our culture. Our colleagues – across offices in the UK and Ireland – are dedicated to improving the lives of thousands of people every year by identifying and delivering the support they need to be more skilled, productive and prosperous.
Our foundation is the strength of our people and their expertise, insight and determination to change the lives of those they support. It was therefore a logical step at the beginning of 2020 to put our future in the hands of our colleagues and become majority employee owned. We are now one of the largest employee-owned businesses in the UK where every employee is a stakeholder in our collective success.
We are a Disability Confident Leader and B-Corp certified, which means we meet rigorous standards on transparency and delivering social value in the places where we work. Seetec holds Investors in People and Investors in Wellbeing Gold status.
With people at the heart of every one of our services, we are driven by our overarching aim to empower lives and improve communities. Our commitment to providing effective and innovative service delivery enables us to have a positive impact on people’s lives and improve communities.Working Hours :Monday to Thursday, 8.30am - 5.00pm.
Friday, 8.30am - 4.30pm.
1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Willingness to learn,Ability to work to deadlines,Professional & Confident....Read more...
Observe senior stylists with hair cutting, colouring, and styling services for clients.
Provide excellent customer service, ensuring a welcoming and professional salon experience.
Learn and develop skills in the latest hair trends, techniques, and products.
Maintain a clean and organised salon, including preparing stations and tools and maintaining a clean working environment this will including general cleaning duties.
Attend in-salon training and to enhance your skills and progress in your apprenticeship.
Shampoo, condition, and treat hair, preparing clients for styling sessions.
Support the salon team with reception duties, greeting clients including booking appointments and handling customer queries.
Training:
Monday training at Oaklands college, Welwyn Garden City
Weekly in salon training to be scheduled upon recruitment
Training Outcome:
Junior stylist
Level 3 Hairdressing
Babering qualifictaion
Employer Description:Small independent salonWorking Hours :Monday college day Four other days to be confirmed upon requirement but will include a Saturday, will include some evenings. Shifts TBC.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Main responsibilities:
Support the management of information requests under FOI, EIR and Data Protection legislation, ensuring compliance with relevant regulations and undertake effective file management.
Assist with the preparation of information for release and respond to requests under FOI and EIR legislation, in accordance with statutory deadlines.
Conduct and co-ordinate in a professional manner the delivery of specific data protection queries and requests within an agreed timescale. Including where applicable, redacting relevant information and preparing information for release, following guidance, policy and procedures in line with data protection legislation.
Support and assist in the development, implementation, maintenance and reviewing of policies, systems and data to ensure compliance with all relevant information regimes and legislation, including cyber security.
To assist with information management processes such as third-party and sharing agreements, retention and disposal, and access. Including having awareness of the legal requirements for information risk and compliance so service areas appreciate what measures they must have in place.
To support developing corporate information and records management policy and guidance and to evaluate compliance of service areas against appropriate codes of practice.
Monitor and review information security incidents, follow up and ensure recommendations are implemented to help with the prevention of future incidents and escalate relevant incidents to your team and manager.
Provide data protection and security advice to service areas.
To help organise and develop content and delivery of appropriate training for staff and Councilors in Data Protection.
To ensure the Council’s website is updated by services in line with the Local Government Transparency Code and the Council’s Publication Scheme.
The Councils offer a range of staff benefits:
Pension
Generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
Flexible working, where appropriate
Free parking within walking distance
Employee Assistance Programme
Access to employee benefits platform where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more
Training:Data Protection and Information Governance Level 4 Apprenticeship Standard
The training schedule has yet to be agreed upon, further details will be made available at a later date
This standard aligns with the following professional recognition:
Information and Records Management Society for Individual member grade
The British Computer Society for Associate member grade
Training Outcome:The council are a forward thinking authority and corporately plans for succession. There are opportunities throughout the council both within ICT and other services at regular intervals, particularly as some of the Corporate projects progress.Employer Description:Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer driven organisation, with their customers at the heart of everything they do; focused on improving delivery of services that make a difference to the community that they serve. Redditch Borough and Bromsgrove District Councils, have 3 offices located in Redditch and 2 in Bromsgrove.Working Hours :Monday to Friday; from 9:00am to 5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Support with patient consultations
Dispensing medicine
General admin
Dealing with over the counter and phone enquiries
Use of the computer and the pharmacy specific software
Checking off and unpacking orders
Stock management
Date checking of stock
Processing NHS prescriptions
Training:Pharmacy services assistant L2 apprenticeship standard
Medicine Counter Assistant Course accredited by the General Pharmaceutical Council [GPhc]
Dispensing Assistant Course accredited by the General Pharmaceutical Council [GPhc]
Training Outcome:
A permanent position within the organisation
Pharmacy Technician Level 3 Apprenticeship
Employer Description:Edward Chaston's Pharmacies are a group of community pharmacies located in Sunderland, focused on providing free prescription collection and delivery services to all those living within this area. As well as this, we also provide the electronic prescription service, free blood pressure testing, the minor ailment and head lice scheme, free smoking cessation clinics, emergency hormonal contraception, NOMAD trays, travel advice, chlamydia testing services, compression hosiery measurement and supply, dressing and ostomy equipment supply as well as a seasonal flu jab service and a substance misuse programme.Working Hours :Monday, Tuesday, Wednesday and Friday 9am to 6pm
Thursday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
JOB OUTLINE:- To provide an efficient and accurate service to the Finance department. Working in a busy team to ensure all client account managers are fully supported.
Tasks
Debt Chasing
Monitoring email accounts and responding to queries – daily
Loading & Sending sales invoices
Taking Payment on credit cards
Liaise with client account managers.
Maintain email contacts.
Maintain Product price list.
Match Courier Shipments
Full training will be given in order to complete the above duties. You’ll receive ongoing support and guidance to help complete your aat studies.Training:AAT Level 3 Assistant Accountant, which includes:
You'll have four Level 3 AAT exams including advanced bookkeeping, Final Accounts Preparation, and more
Modules covering Skills, Knowledge, and Behaviours in Finance
You'll have a personal tutor to guide you through your training
You will attend 1:1 sessions with your tutor every 2/3 weeks
End Point Assessment (online)
Occasional group classes with other learners
Access to MyAAT for learning material
AAT Level 3 Diploma in Accounting
www.boomtrainingltd.co.uk/coursesTraining Outcome:If the apprentice successfully completes their apprenticeship, there will be the potential to grow within the business into a permanent role.Employer Description:DSNM was founded in 2000 with the aim of providing the world’s best bespoke navigational management service to superyachts.
Our vision is to be the supplier of choice for tailor made navigational solutions to the superyacht industry. Our mission is to offer the highest level of customer care, products and services. We constantly work to adapt to the ever-changing industry to provide all clients with a reliable, trustworthy one-stop service.
Our principles are to maintain integrity, respect and focus on results.
Our bespoke software, Compass, is the only navigation management software in the world to win the internationally recognised Queens Award for Enterprise: Innovation in 2022.Working Hours :9am – 5pm, Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working....Read more...
Daily duties consist of:
Administration of our fleet maintenance schedules and daily tasks
Assisting the Administration team and the Managers with all aspects of service centre administration, learning the job while working
Liaising with the Police and officials and processing paperwork;
Liaising with customers, handling queries
Responding to emails, taking telephone calls and liaising with our customers face-to-face
Carrying out day-to-day administration roles
General filing
If you have the drive and passion to work in a busy office-based role and are looking to work in a supportive and welcoming environment, we will provide you with the tools and encouragement to help grow your skills and career within The Mansfield Group and the wider organisation.
No two days are the same at The Mansfield Group, this role will suit an individual who thrives in a work environment that is fast-paced, interesting and a dynamic working environment so will only suit those with a flexible, positive approach to work and who are good with peopleTraining:
Business administrator level 3 apprenticeship standard
Weekly off-the-job training
Bi-weekly learning session
Functional skills if required
Training Outcome:On completion of apprenticeship, opportunity of a permanent position. Employer Description:The Mansfield Group was established in 1978, over the past 15 years, the business has specialised in vehicle recovery, rescue, storage and repair providing services to all the major Motoring Organisations, Police, Council and Government Agencies.
The Mansfield Group operates over 180 specialist rescue and recovery vehicles and provides its geographical footprint from a total of eleven service centres across the Central, Northern and Southern geographical areas of the Country. Each Service Centre as one or two Administrators, offering support to ensure the centre runs smoothly.Working Hours :• Monday to Friday
• 9.00am- 4.30pm/9.30am - 5.00pm /8.30am - 4.00pm- (1 hour for breaks & lunch)
• 35 hours per weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Working in one of our busy delivery teams, this role will touch on all aspects of service delivery, helping us to deliver a positive experience for users of services making sure:
The right services and infrastructure are delivered in the right place at the right time.
The roads, pavements and paths are safe and well-managed.
Transport choices are provided for all.
We are striving to improve, making the service the best it can be through the way we do things, the people we work with and the resources we employ.
The job will be based at offices and depots across West Sussex including County Hall Chichester, Clapham depot near Worthing and Drayton depot near Tangmere. Regular attendance to these locations as well as project sites across the County will be required.Training:An apprenticeship is a flexible role where you will work alongside colleagues to provide a customer focused service to others. During your training and work experience, you will learn to complete a range of tasks within timescales to a competent standard.
You will undertake and complete a Level 3 Civil Engineering Technician Apprenticeship qualification. The apprenticeship will require a commitment to attend college regularly over a 36-month period, working with an assessor to develop a work-based portfolio, undertaking work-based assessments, completing all assignments and projects relating to the apprenticeship standard, and presenting evidence portfolios for assessment within specified timeframes.Training Outcome:Although there are no guarantees, completion of this apprenticeship would place the successful applicant in a strong position in any suitable recruitment that may take place at the end of the programme.Employer Description:West Sussex County Council (WSCC) is a diverse organisation that provides services to more than 850,000 residents every day. Our teams use their experience to enable and challenge the Council to deliver improved efficiency and effectiveness.Working Hours :Monday - Friday (hours tbc).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Customer Support:
Provide technical support to customers (internal and external) through various communication channels including phone, email, and live chat
Troubleshooting and Diagnosis
Use appropriate troubleshooting methodologies and tools to identify and resolve ICT problems and fault
3. Technical Specifications:
Interpret and apply technical specifications relevant to ICT tasks to ensure accurate and effective solution
Build and update of WordPress websites
Security Compliance:
Implement and adhere to security policies for ICT tasks, ensuring compliance with organizational requirement
Issue Resolution:Use relevant tools and technologies to resolve technical issues, ensuring timely and effective solution
Stakeholder Communication:
Communicate with stakeholders at all levels, explaining steps to resolve issues or set up systems, and managing escalation and expectations effectively
Testing Methodologies:
Apply appropriate testing methodologies to hardware, software, and cabling assets to ensure functionality and reliability
Continuous Learning:
Engage in guided continuous self-learning to stay updated with technological advancements, enhancing relevant skills and taking responsibility for professional development
Documentation and Escalation:
Document ICT tasks and escalate issues as necessary to ensure a clear audit trail and progression of problems.
Software and Hardware Configuration:
Install and configure software and hardware, including mobile apps, printers, projectors, scanners and cameras
Issue Prioritization:
Prioritize IT issues based on customer service level agreements to ensure timely resolution
Security Access Management:
Administer security access requirements and permissions for stakeholders, including password resets, and escalate as needed
System Rollouts and Upgrades:
Support the rollout of new systems, upgrades, or applications, ensuring smooth implementation and minimal disruption to operations
Training:
Level 3 Information Communication Technician (ICT)
Support Route
Day release one day per week
Middlesbrough College
Training Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available.
Employer Description:In Studio been in the business for 22 years now with fantastic customers who come back time and again. Whether they are on our doorstep or further afield, our customers return for our experience, great service and excellent value.Working Hours :Monday - Friday.
Times to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
To promote and safeguard the welfare of children and young people.
Answer and respond to telephone enquiries in a timely and professional manner and ensure all messages are relayed to the appropriate staff member accurately.
To receive visitors to the school and communicate with courtesy and clarity to all staff, students, parents, carers, visitors, outside agencies, and the wider community, including answering general telephone and face-to-face enquiries.
Dealing quickly and sympathetically with student enquiries and needs as necessary.
Ensuring all visitors to the school are registered in accordance with school safeguarding policy and have the appropriate identification as a school visitor.
Sign in deliveries and packages and ensure that the relevant staff know that the package has arrived and is ready for collection.
Assist parents with the use of school systems, Arbor and FSM voucher systems.
Handle incoming and outgoing mail as appropriate.
Contacting parents regarding any issues or concerns with pupils.Administration
Provide comprehensive administrative support to the Administration Manager e.g. photocopying, filing, printing, laminating, completing standard forms, and responding to routine correspondence.
Maintain and collate pupil records and maintain the Management Information System (Arbor).
Provide day-to-day support with the attendance function supporting the Attendance Team including developing effective working relationships with parents and carers.
Updating student records on Arbor, contacting parents, liaising with the central Trust team
Inputting orders and liaising with the central Trust team.
Any other duties of a similar nature or level as requested by the Headteacher and/or Administration Manager.
Training:Level 2 Apprenticeship in Customer Service Practitioner consisting of:
Level 2 Standard in Customer Service Practitioner
Level 1 Functional Skills in Mathematics
Level 1 Functional Skills in English
You will be required to attend a half-day session with HBTC where you will work towards any functional skills that you have to take. There will also be an end point assessment.
Training Outcome:
After the apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education.
Employer Description:At Stepney Primary we aim to be an outstanding, learning-centred school which is always looking forward: breaking down the barriers, widening the horizons! We see ourselves as a community of children and adults in which everyone contributes, everyone enjoys and learns and where everyone is valued.Working Hours :Monday to Friday between 8:00am - 4:00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience....Read more...
Calling established customers
Contacting potential customers to promote our products and services
Contribute to the day-to-day sales operations
Making outbound telephone calls to all customers
Social media
General office duties as required
Serving customers at the trade counter
Marketing to help gain new business
Training:Level 3 Business Administration Apprenticeship Standard:
In house training will be provided on an ongoing daily basis with the current finance team. You will not be required to attend Dudley College premises as the course is delivered in the workplace only. An assessor will be allocated to you to progress/help you through you course
Continual assessments, coupled with assignments/or exams depending on course of study. Time spent training will be part of the agreed contracted hours of the working week
At the end of your training, you will sit an exam and submit course work as part of your assessment, and you will receive a Level 3 qualification
Where a business administrator has not already achieved Level 2 English and maths, they must do so before taking the end-point assessment
The Employer will provide training in e-commerce marketing, product management and customer service
The Apprentice will be mentored throughout and shown all aspects of the company so that they have the full knowledge of everything that is required to complete daily routines
Training Outcome:
The possibility of a full time permanent position upon successful completion
Employer Description:JRK was established in 1990. We are a small, but very successful company selling thousands of products to ensure all your office and computer needs are met.
Our website offers a simple, affordable, convenient way to buy everything from pens, pencils, paper to ink cartridges, toners and all computer accessories.
We have over 25 years experience providing all our customers with excellent service and providing quality products at affordable prices, customer satisfaction is our priority.
We stock all major brands but also offer cheaper alternatives and have lots of different special offers, if you can’t find what you need we have a fab and friendly team at the end of the phone with considerable knowledge on lots of products to help make your online shopping as easy as possible.Working Hours :Monday - Friday, 10.00am - 4.00pm. Apprentice will be entitled to a paid break of at least 20 minutes. There may be the possibility of extra hours.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Initiative,Bubbly telephone manner,Online market experience....Read more...
The role will include:
Making and the preparation of a range of different coffees
Serving alcoholic drinks
Creating cocktails
Stock rotation
Basic food preparation and cooking
Taking customer orders
Cleaning and clearing tables
Ensuring the cafe is kept impeccably clean at all times
Giving excellent customer service to all customers
Training:Hospitality Team Member Level 2.
The training will take place within the workplace over the duration of the apprenticeship. Training Outcome:There may be the chance to progress to higher level qualifications.Employer Description:As Louth’s brand new, contemporary coffee bar, we can’t wait to welcome you to our stunning new venue.
We’re proud to be part of Louth’s busy town and look forward to flying the flag for local independent business.
Our name - 601 - represents our favourite time of every day - time to clock off! So, clock-off and join us for a coffee, a quick bite - or something stronger from our collection of beers, wines and cocktails.Working Hours :Monday - Sunday, 8am - 11pm. Weekend work will be required. Actual hours and shifts will be agreed with the successful candidate.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Team working,Initiative,Literacy skills....Read more...
Assist and direct staff or customers when support tickets are raised
Support projects team with customer IT projects, including preparing IT equipment, EPOS and other scripted functions, to prepare equipment for live customer projects for our blue-chip client base
Identify and implement, where requested by management, any necessary technological advances for enhancing business products and services
Maintain and update existing products and services and provide documentation to support and educate employees and customers in said use where applicable
Support and maintain software and hardware used in the organisation's day-to-day operations and services
Provide an excellent level of service to our customers, being professional and courteous at all times
In addition to the above there may be other duties to carry out in relation to business/customer operational needs as and when required by your line manager to include supporting the warehouse and projects team at busy times and when the helpdesk is not busy. The role will require you to provide excellent levels of service to both internal staff and external customers.
Duties & Responsibilities:
Be considered technical trouble-shooter or, ‘go-to’ person in the event of requirement for first line technical support customer issues fully supported by your colleagues
Be nominated support for all matters pertaining to IP Protect Lite, WiFi, Loyalty and Chip & PIN solutions within our customer base
Respond in an organised, timely manner to all support issues received inbound across customer base customers and/or sales consultants and be able to perform technical and non-technical system maintenance to support a user or the team, i.e. password resets, running reports, firewall management, rule setting, managing authorised devices and responding to alerts regarding unauthorised devices on the network etc.) – All training provided and internal support of your role
Ensure support tickets are responded to and resolved within internal and customer set SLAs where applicable
To carry out remote installs and telephone support while customer's self-install
Read manuals, periodicals, release updates and technical reports to learn ways to further respond to issues and questions in respect of all systems and network(s)
Provide technical pre-sales support to sales, as and when required
Provide out of hours’ support as and when required and agreed with your line manager
Training:Information Communications Technician Level 3 Apprenticeship Standard:
The classroom training for the ICT apprenticeship comprises of 4 modules.
Each module takes 1 week, and the apprentice will attend this in an online classroom with their designated JBC trainer.
When the classroom training takes place will be agreed at the induction meeting between employer, apprentice and JBC Skills trainer/mentor. We advise a bi-monthly approach to each moduleThe full 5 days will be required on the training weeks, and the apprentice must be in a quiet, suitable environment for learning to take place. This can either be in the workplace or at home. The class sizes are small (a maximum of 10 learners) so that discussions and assessment can take place between apprentices, peers and trainers.
The 4 ICT modules are:
Networking Fundamentals
Mobility and Operating Systems
Cloud Fundamentals
IT and Business Principles
JBC delivers this apprenticeship over 16 Months total. This is made up of a 13-month training period and a 3-month assessment period that is known as EPA (End Point Assessment).
On the apprentice’s successful completion of the end point assessment, the apprentice will receive the following:
Level 3 Information Communications Technician Apprenticeship Certification.
This apprenticeship is recognised for entry on to the Register of IT Technicians and those completing their apprenticeships are eligible to apply for registration.Training Outcome:As well as the chance to receive full on-the-job training throughout, by the end of the apprenticeship you’ll have gained nationally accredited qualifications.
The company also aims to offer the apprentice a permanent role at the end of the training (subject to successfully completing course and objectives.)Employer Description:With a legacy that spans more than two decades working with major high street retailers, EIT are the installer of choice for your complete installation needs.
Our management team has combined experience of more than 75 years and there are very few situations that we have not experienced or solved when challenges are presented.
No job is too big or small and, with an enthusiastic and dedicated project management team, highly trained to work with PRINCE2 methodology, we are well placed to service all of your installation needs.
We are accredited installers for Point to Point Encryption (P2PE) and for a vast range of other peripheral services such as cabling and network infrastructure, Telecoms, Electrical, Audio Visual and much more.
So often, it's the installation that can make or break the IT project budget. Delays and disruption arising from poorly managed deployment can waste time, tie up your IT resources and damage business performance. Here at EIT we pride ourselves on project delivery being right first time, on-time and...within budget!Working Hours :4 days on, 2 days off and cover weekends and Bank Holidays. Christmas Day, Boxing Day and New Year’s Day are Bank Holidays and are classed as days off for all staff. Early Shift: 8am - 5pm. Late Shift: 11am - 8pm. Sunday Shift: 10am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
To assist with the clerical/administrative duties using where appropriate, computer-based systems to support the business needs of the service area
Inputting data to basic spreadsheet and recording systems.
To participate in the opening, sorting and distribution of post
Customer Service which includes answering telephone calls
To ensure that any necessary clerical and administrative processes, which support the team activities, are carried out effectively in order to help the team meet its objectives
Payroll procedures and regulations and day to day payroll production
Processing timetables and deadlines
Payroll adjustments (e.g. deductions)
Checking of payroll output to ensure the accuracy of pay
Payroll timetables and importance of deadlines
How to obtain data to respond to requests for information
HMRC and other relevant pay related procedures
Calculations relating to changes in pay and taking appropriate actions on overpayments and adjustments
Training:You may need to attend college 1 day a week to complete functional skills.
Can attend any training course which is relevant to the job role or qualification.Training Outcome:There may be a permanent role upon completion or the opportunity to complete a higher level apprenticeship.Employer Description:Gloucestershire County Council is a county council which administers the most strategic local government services in the non-metropolitan county of Gloucestershire, in the South West of England.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,Organisation skills,Team working....Read more...
