The main purpose of the role is to manage the front of house, ensuring excellent customer service is delivered in all client and customer dealings.
The responsibilities will include managing a busy switchboard, directing calls where appropriate and creating a welcome environment.
You will also be expected to manage all incoming and outgoing emails, book meetings and all other ad-hoc duties. We are seeking a highly organised and efficient individual with the interpersonal skills to confidently liaise with clients andcustomers to provide excellent customer-service via email, on social media, over the phone, and face-to-face.
The individual must be able to demonstrate prioritisation of tasks, show initiative, and help the team solve issues.Creativity and innovation a key factors to remaining industry leaders, so our office
Training Outcome:By completing your Business Administration apprenticeship, you will gain:
A nationally recognised qualification in Business Administration (level depends on your apprenticeship standard).
Practical workplace experience and a strong understanding of office processes, systems, and administrative best practices.
Transferable skills such as organisation, communication, problem-solving, and time management.
Improved IT proficiency, including use of common office software and digital tools.
Industry knowledge relevant to your sector, preparing you for progression into higher-level roles or further study.
A professional network built through workplace interactions and mentoring.
Employer Description:We have a team of knowledgeable and experienced animal hire specialist agents with over 40 years of industry experience. We supply pets and animals to leading industry professionals from film producers, television studios, PR agencies, Theatre productions, and in-house marketing teams. We will provide the perfect bit of animal talent for any brief.Working Hours :Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills....Read more...
Assistant Store Manager - Pop up retail & fan experience
Music recording artist merchandise
1 Month - Temporary Contract
75 George Street, Edinburgh, Midlothian, Scotland, EH2 3EW
We’re hiring for a retail pop up shop, Assistant Retail Store Manager at 75 George Street, Edinburgh. You’ll be working on behalf of a well known Britpop & Rock band music recording artist, launching pop up retail activations to sell official fan merchandise in support of their tour gigs. If you're experienced in retail management, event-based marketing, visual merchandising, retail sales, people management or have team leadership or supervisory experience, we’re keen to hear from you!
Position: Retail Manager, Assistant Store Manager, Supervisor, Team Leader
Purpose: Support the Store Manage in the successful operation of a popup shop, overseeing all customer experience, retail sales, visual merchandising, shop floor management, marketing, sales promotions, team leadership, administration and reporting activity etc.
Location: 75 George Street, Edinburgh, Midlothian, Scotland, EH2 3EW
Role Type: Temporary, Contract, Temp, Fixed Term Contract, FTC
Start Date: 01 / 08 / 25
Duration: 1 month until 31 / 08 / 25
Hours: up to 40 hours per week
Gross Rate: £17.00 per hour
Overview:
As the Assistant Shop Manager, you will play a key role in supporting the Store Manager in the day-to-day operation of a high-energy, event-driven pop-up retail store. You’ll help lead a team in delivering outstanding customer service, optimising visual merchandising, driving sales and ensuring a seamless and immersive experience for fans.
This is a hands-on, collaborative position ideal for someone who thrives in fast-paced environments and enjoys contributing to all aspects of retail operations. It offers the opportunity to be involved in pre-event build and post-event breakdown activity.
Responsibilities:
• Support the Store Manager in running all aspects of the store, stepping up when required in their absence
• Motivate and guide the store team to maintain excellent customer service and fan engagement
• Assist with floor management and operational execution to maximise footfall, conversion rates and average order value (AOV)
• Support the coordination and presentation of product launches, promotions and point-of-sale materials
• Ensure stock levels are maintained through close collaboration with the warehouse, store teams and merchandising teams
• Assist with visual merchandising to ensure alignment with brand standards
• Help plan and maintain effective staff rotas, ensuring appropriate coverage during peak trading periods
• Contribute to staff briefings, task delegation and shift management
• Maintain records related to attendance, performance and timesheets, feeding into payroll processes
• Uphold store compliance, including health & safety, PCI-DSS and other statutory obligations
• Contribute to the pre-event setup and post-event breakdown of the pop-up store
• Provide real-time feedback and performance insights to the Store Manager and relevant stakeholders
• Work flexibly to support the needs of the store during events, including evenings and weekends
Candidate Profile:
Ideally, you’ll have retail management, visual merchandising, retail sales, people management, team leadership or supervisory experience, within a retail environment. Alternatively you may have been involved in event-based marketing, promotions or sales. If you have an interest in; media, entertainment, sports, pop music and recording artists, it would be beneficial.
Experience:
• Retail management or supervisory roles, ideally across high-traffic, fast-paced or event-based environments
• Sales, marketing and product promotion with the ability to achieve KPI & revenue targets
• Supporting teams in achieving KPIs and delivering excellent customer service
• Familiarity with merchandising, stock control and operational processes
• Strong understanding of compliance, customer care and retail standards
• Building and maintaining stakeholder relationships
• Working with major sporting, entertainment or music events, alternatively brand-led retail programmes
Personal Attributes:
• A proactive team player who leads by example
• Strong interpersonal and communication skills
• Comfortable in a dynamic, high-pressure, customer-facing environment
• Flexible, adaptable and enthusiastic about new challenges
• Available for weekend, evening, and extended event hours
We welcome applications from people of all backgrounds, experiences and identities. We’re committed to building a diverse and inclusive workplace where everyone belongs and has the chance to thrive.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Field Service Engineer
Cork
€45’000 - €55’000 + No Weekends + Holidays + Company Car/Van + Fuel Card + Medical Sector + Training + ‘ Immediate Start’
Are you a Field Service Engineer ready to take your career into a thriving and future-proof industry? This is a fantastic opportunity to make the leap into the medical sector and join a company offering exceptional job stability, career growth, and long-term security.
Join a rapidly expanding medical equipment service company that is setting the pace in the industry and consistently winning new contracts. You'll benefit from structured training, a supportive team environment, and a role that offers a great work-life balance—no weekend work required. This role is best suited for a Field Service Engineer with electro-mechanical skills looking for a positive change!
Your Role As A Field Service Engineer Will Include:
Field Service Role - Covering Ireland
Service, Maintenance & Repair of Medical Equipment
Customer Facing In Hospitals
As A Field Service Engineer You Will Have:
Electro-Mechanical Skill Set
Desire To Get Into The Medical Sector
Full Clean Driving License
Happy To Travel
Keywords: Field Service Engineer, Mobile Engineer, Field Technician, Coffee Engineer, Vending Engineer, ATM Engineer, Amusements Engineer, Forklift Engineer, Technician, Workshop Engineer, Medical Engineer, Dunlin, Ireland, Galway, Cork. ....Read more...
Field Service Engineer
Galway
€45’000 - €55’000 + No Weekends + Holidays + Company Car/Van + Fuel Card + Medical Sector + Training + ‘ Immediate Start’
Are you a Field Service Engineer ready to take your career into a thriving and future-proof industry? This is a fantastic opportunity to make the leap into the medical sector and join a company offering exceptional job stability, career growth, and long-term security.
Join a rapidly expanding medical equipment service company that is setting the pace in the industry and consistently winning new contracts. You'll benefit from structured training, a supportive team environment, and a role that offers a great work-life balance—no weekend work required. This role is best suited for a Field Service Engineer with electro-mechanical skills looking for a positive change!
Your Role As A Field Service Engineer Will Include:
Field Service Role - Covering Ireland
Service, Maintenance & Repair of Medical Equipment
Customer Facing In Hospitals
As A Field Service Engineer You Will Have:
Electro-Mechanical Skill Set
Desire To Get Into The Medical Sector
Full Clean Driving License
Happy To Travel
Keywords: Field Service Engineer, Mobile Engineer, Field Technician, Coffee Engineer, Vending Engineer, ATM Engineer, Amusements Engineer, Forklift Engineer, Technician, Workshop Engineer, Medical Engineer, Dunlin, Ireland, Galway, Cork. ....Read more...
As an Apprentice, you will work alongside a team of experienced Technicians, where you will learn to maintain and repair customer’s vehicles to a very high standard. The role of a Light Vehicle Technician falls into three main responsibilities:• Servicing – working to guidelines to ensure a vehicle is running at optimum performance• Maintenance – replacing parts that have wear and tear before they fail• Repair – diagnosing the reason for vehicle failure and fixing the problemThe techniques and daily responsibilities you will learn will include:• Using diagnostic, mechanical and electrical measuring equipment to investigate vehicle faults and identify their underlying causes• Inspecting and preparing customers vehicles ready for mechanical work• Removing, repairing or replacing components to the correct specification• Contributing to a safe working environment, by working within Health and Safety processes.• Admin and customer service duties that include updating job cards and providing quotations and estimationsTraining:This is a Level 3 Light Vehicle Technician Apprenticeship, delivered by Remit Group. Training is delivered in the workplace and on block release at the Remit Academy in Derby. This means you will be required to stay in a hotel for 15 separate weeks (Mon – Fri) over the duration of the programme. All associated costs for training are met by the employer and there will be no cost to you. You will also be assigned a dedicated Development Coach who will visit you every 4-6 weeks at the workplace, giving 1-2-1 information, advice and guidance.
As a result, you will receive the following qualification: • Level 3 Apprenticeship Standard: Light Vehicle Service and Maintenance Technician• Functional Skills in English & Maths (if required) • F Gas air conditioning qualificationTraining Outcome:As an apprentice, you will be a full-time employee from the very beginning, and while training you’ll be earning your place as an integral part of the team. It is our aim to keep our apprentices on in the business, depending on performance and availability.Once you have achieved your qualification, you may have further opportunities to progress to Maintenance Technician, Master Technician, or managerial roles like Shift Supervisor or Workshop Controller.Employer Description:Since our first site opened in 1993 the Glyn Hopkin Group has grown to become one of the UK’s largest and most successful automotive dealership networks. Today we operate over 35 sites across London, Essex, Hertfordshire, London, Suffolk, Buckinghamshire and Bedfordshire where we work on behalf of the industry’s biggest manufacturers. They include Alpine, Dacia, MG, Nissan, Renault, Suzuki and Kia who we represent through the highest standards of customer service. For these leading brands we supply new and used cars and vans, deliver after sales support and champion the Motability Scheme. Both private and business customers are served from each of our locations, and no matter who walks through our doors we strive to leave them feeling fully supported and rewarded. We do this by providing generous offers and a wide range of vehicle choice alongside our excellent customer service. Award-winning guidance and real value are at the heart of what we do, and you can benefit from both today. Find out more about Glyn Hopkin and how we can make motoring more convenient, affordable and enjoyable for you by browsing our website, or speak to your local team today.Working Hours :Monday to Friday 8:00 am-5:00 pmSkills: Attention to detail,Mechanically minded....Read more...
Build and maintain strong relationships with customers, suppliers, and local guides.
Deliver exceptional customer service across various channels, including phone, email, and face to face interactions.
Master product and system knowledge to confidently assist with enquiries and efficiently manage bookings.
Make and reconfirm bookings and payment details with hotels and suppliers, and verify guide availability.
Training Outcome:The ideal candidate will have interest in travel industry, as we'd like to offer a clear path for professional development with increasing resposibilities as you progress and a view of securing permanent position upon successful completion.Employer Description:Founded in 1999, we have grown and expanded to incorporate four premier brands with offices in London, Edinburgh, Paris and Drogheda (Ireland). In 2017 the AC Group acquired French Travel Partners, an inbound travel company that has been delivering destination management and specialist tours since 1985.
AC brand is built on a reputation for delivering first class service. Our long-standing experience delivering tours combined with our reputation enables us to negotiate excellent rates on luxury hotels and facilitate exceptional experiences for our clients.Working Hours :Monday to Friday, 9.00am to 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
The role will be predominantly office based, working with the team, however, there will also be visits to client London offices from time to time
Managing ticket queues
Experience on a busy service desk
Office 365 deployment, maintenance and troubleshooting
Google G-Suite / Workspace maintenance and troubleshooting
Windows Server 2016/2019
macOS for both troubleshooting and deployment
DNS management
AzureAD and Active Directory
Disk encryption
Backup management
Manage hardware and upgrades
Site visits
Customer service
Training:
Information Communications TechnicianLevel 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Training Outcome:
Potential full time position for the right candidate after completion of the apprenticeship
Employer Description:We provide IT support services to a range of business across London, the UK and overseas.Working Hours :Monday - Friday, 9.00am - 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Field Service Engineer (Amusements)Norwich£28,000 - £33,000 Basic + Great Package + 5% Pension + Specialist Training + Added Benefits + Car (personal use) + Bonus + DIS X4 Are you an electro-mechanical field service engineer looking to work for a market leader in the amusement industry who can offer you job security in a stable business? Work a field based service engineer role for a market leading arcade manufacturer and work autonomously. Work for a loyal business with a fantastic reputation in the industry who offer their staff appreciation and full job satisfaction.This company is part of a big group and supplying in their marketplace to a number of consumers. This business has operated worldwide for over 50 years and has been long term employment for engineers since. This company can offer stability and a great package whilst allowing an engineer to become a specialist within the field.Your Role Will Include:* Electro-mechanical fault finding* Servicing, PPM, breakdown and repairs* Field service Engineer * East Anglia patch You Will Need To Have:* Light electro-mechanical experience (eg. Vending, gaming, coin operated machinery)* Time served or experienced in similar role* Living commutable or surrounding areas of Norwich Arcade machine servicing, Electromechanical repairs, Installation and commissioning, PCB fault diagnosis, Coin & card payment systems, Prize machines, Touchscreen interfaces, Cabinet wiring, Preventive maintenance, Ticket dispensers, Soldering, Software updates, Field-based repairs, SLA compliance, Service reporting, Customer site visits, Networked systems.....Read more...
Mobile Tail Lift EngineerNewcastle£36,500 - £38,000 (OTE £45,000+) + Overtime + Company Van + Fuel Card + Door-to-Door Pay + 40-Hour Week + Holidays + Pension + On-Call + Immediate StartAre you an experienced Tail Lift Engineer looking for a long-term, stable role with a well-established company? This is a great opportunity to join a growing business that values its engineers and offers job security, steady work, and excellent benefits.As a Tail Lift Engineer, you’ll be responsible for servicing, maintaining, and repairing tail lifts across the North East. You’ll work with a respected team that takes pride in providing a high standard of service, with the support and resources of a company that has been a leader in the industry for decades.Your role as a Mobile Tail Lift Engineer Will Include: * Service, maintenance, and repair of tail lifts and associated equipment * Field-based role covering the North East * Door-to-door pay with overtime availableAs A Mobile Tail Lift Engineer You Will Have:* Experience as a Tail Lift Engineer * Strong mechanical and electrical skills * Full UK driving licence * A commitment to high-quality workmanship and customer serviceFor more information, please contact Dea on 07458163032.Keywords: Tail Lift Engineer, Field Service Engineer, North East, HGV, Mechanical, Electrical, Service, Maintenance, Northumberland, Newcastle upon Tyne, Tyne and Wear, Durham, North Yorkshire, Middlesbrough, Darlington, Sunderland, Hartlepool, North Tyneside, Gateshead.....Read more...
Dispensing of medication to patients
Over-the-counter sales of non-prescription medication
Check and monitor prescription slips
Health & Safety Responsibility
Rotation of stock
Use of pharmacy software
Data Entry relating to medication
Labelling and Dispensing
Accuracy and Attention to detail
Working within a team environment
Liaison with Doctors surgery and health professionals
Completion of apprenticeship work on time
Training:
Pharmacy Assistant Level 2 Apprenticeship Standard
Medicine Counter Assistant Course accredited by the General
Pharmaceutical Council [GPhc] (optional)
End-Point Assessment (EPA)
In-house training
Training is delivered through remote delivery into the workplace. Training Outcome:
Pharmacy Technician Level 3 Apprenticeship
A permanent position within the organisation
Employer Description:Girlington Pharmacy is a community pharmacy based in Bradford. The pharmacy offers the following services:
Flu vaccination service
Stop smoking service
Inhaler disposal
New medicine service
Prescription delivery serviceWorking Hours :Monday to Friday between hours of 9.00am-6.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Service Engineer
Field based (can be based outside East Midlands)
Monday - Friday
Competitive salary + Overtime available
Are you an Experienced Service Engineer within the machinery industry? If yes, read on .
My client is a well-established pioneer in CNC machine tool technology, trusted across the industry for over half a century. With a reputation for excellence and cutting-edge equipment, theyre now looking to bring a Skilled Service Engineer into their growing team. Who has the flexibility to travel and sometimes stay over to maintain, service, and repair their machinery on-site.
The Role - Service Engineer:
- Installation, repair, and maintenance of machinery
- Develop and maintain working relationships with customers
- Carry and maintain service stock
- Reactive and preventative maintenance on machinery
- Working mainly independently and sometimes as part of a team
- Flexibility to be field-based and site stays
Minimum Skills / Experience Required:
- Experience with machine tools - desirable
- Experience in maintaining, servicing, and repairing machinery
- Ability to work and communicate professionally on customer sites
- Clean UK driving license
The Package Service Engineer:
- Competitive salary
- Overtime available
- Company car + equipment provided
- 33 Days Holiday
- Pension
- Door-to-door pay
About Precision People
Precision People is a leading recruitment agency that specializes in sourcing top talent for Engineering, Technical, Sales and Senior Management roles across a wide range of industries. With a focus on precision and quality, their team of expert recruiters works tirelessly to match the best candidates with the right employers, ensuring that both parties benefit from a successful partnership.
Precision People has the expertise and resources to help you find the perfect role. With a deep understanding of the industry and a commitment to excellence, they have built a reputation for delivering exceptional results and exceeding their candidates expectations.
Interested?
To apply for the Service Engineer position, here are your two options:
1. "This is the job for me! When can I start?" - Call now and lets talk through your experience. Ask for Emily Wolfe on 0116 254 5411 between 8.00am - 5.00pm.
2. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know.
PPDEL....Read more...
As a Concierge, you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance their lifestyle.
Our Concierge respond to enquiries, converting them into memberships. Concierges are often a customer's first port of call; you'll answer the phone, deal with transactions, handle any queries, and even go out into the community on outreach projects.
While learning with GLL your role will:
Be the first point of call for customers
Answer incoming calls to the centre
Deal with transactions including setting up direct debits and cash handling
Handle membership enquiries, including selling memberships to customers
Deliver first-class customer service
Answer customer queries
Set up equipment
Be a key support to your team daily, from preparing studios, gyms, or sports halls for various activities to the general cleaning and upkeep of the centre
Attend and participate in all apprenticeship workshops, meetings and reviews
Ensure all training and qualification deadlines are met in agreement with your tutor and manger
GLL has a great range of benefits for its employees:
A Values driven organisation with learning & development to support career development
Discounted gym membership for you and your partner
Discounts across thousands of retailers (GLL Extras)
25% off Red Letter Days & Buy A Gift
20% off GLL spa experience treatments and associated products.
Ride to work scheme
Free eye tests and discounted glasses
Good Pension schemes
Exclusive discounts on our villas in Portugal & Ski Chalets in Bulgaria
Health assurance
We are an inclusive employer. We seek and welcome diversity in our teams
At GLL, you will be working towards a Customer Service Practitioner Apprenticeship Level 2 qualification over the course of 15 months.Training:Customer Service Practitioner Apprenticeship Level 2, including Functional Skills in Maths and English.Training Outcome:GLL prides itself on its internal Learning & Development and internal promotion levels, there is scope for the right candidates to move onto a Level 3 Leisure Duty Manager apprenticeship once they have completed their Level 2.Employer Description:As a Charitable Social Enterprise and workers cooperative GLL has grown over the last 30+ years to become the UK's largest public leisure and libraries operator, managing over 375 facilities across England, Wales and Northern Island.
As a staff owned business, we ensure all our people are paid fairly and in 2023 were awarded with Investors in People Gold status, whilst offering a range of meaningful careers and training for everyone in our local communities.Working Hours :40 hours a week, Exact shifts to be confirmed - Including early mornings, evenings and weekends.Skills: Team Working,Organisation Skills....Read more...
As an apprentice, you will deliver the highest standards of service for all the guests and ensure that all visitors are greeted and made to feel welcome. You will:
Enhance the IFS Cloud Cable Car Experience with a friendly professional attitude capable of interacting with guests and visitors of all ages.
Support site management with health and safety issues, queue management, emergency incident plans, first aid and fire marshalling.
Responsibilities include:
Actively participate in all areas of the IFS Cloud Cable Car Terminals managed by the Front of House team; entrance to the Terminals, gate-line, platform, ticket office and other external locations.
Successfully maximise sales targets, contributing to an increase in sales of the Value for Money tickets and packages: round trips, River joint tickets, VIP fast track, retail, and any other packages to be introduced to the Cable Car.
Proactive in ensuring any guest complaints are dealt with immediately with a can-do approach, ensuring that they leave satisfied.
Work towards achieving a 5-star level of customer service (Customer Satisfaction Survey 98%+).
Provide accurate information to guest queries, fare pricing, local transport links and places of interest in the surrounding area.
Ensure a constant high level of personal presentation and that the uniform standards are always adhered to.
Excellent cash handling record, confident and in line with the financial procedures and till reconciliation, and consistent in adhering to the IFS Cloud Cable Car Cash Handling Policy.
Attend all training sessions to improve/refresh knowledge and gain a strong understanding of policies and procedures.
Aid the Guest Experience Manager in organising paperwork and photocopying, maintaining stationery/ticket supplies in the ticket office, safe counts and financial checks and other requirements within reason.
Assist the group bookings department by checking daily the groups due to arrive, completing a group boarding pass and preparing marketing material.
Excellent time management skills.
Assist in the Cable Car Experience Café, Virtual Reality, Teddy Mountain.
Training:
Customer Service Specialist Level 3
Training Outcome:Potential for permanent position after completion.Employer Description:First Rail is one of the UK’s most experienced rail operators, carrying more than 345m passengers across our franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper services.
The IFS Cloud Cable Car is one of London’s top visitor attractions welcoming over 1.4 millions guests per year. Linking North Greenwich Peninsular and the Royal Dock’s, it is the only urban cable car in the UK and offers stunning panoramic views of London’s skyline from a height of 90m over the Thames.Working Hours :Mon-Sun.Skills: Communication skills,Customer care skills....Read more...
Telesales Person – Car Parts
We are a dynamic and growing Motor Factor specialising in a wide range of car parts, accessories, and automotive products. Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you’ll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH)
Key Responsibilities:
Advise customers over the phone on the sale of car parts, accessories, and specialist automotive products.
Process orders through automated systems and ensure accurate dispatch.
Manage stock levels to ensure orders are fulfilled efficiently.
Work closely with the team to achieve sales targets and maintain excellent customer service.
Provide support across other areas of the business as needed.
Ideal Candidate:
Experience: Solid knowledge of car parts and accessories.
Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage.
Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous.
Customer Service: Exceptional telephone manner and strong communication skills.
Team Player: Able to collaborate and support colleagues as required.
How to Apply:
To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832 for more information.
Job Ref: 4241RC....Read more...
Telesales Person – Car Parts
We are a dynamic and growing Motor Factor specialising in a wide range of car parts, accessories, and automotive products. Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you’ll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH)
Key Responsibilities:
Advise customers over the phone on the sale of car parts, accessories, and specialist automotive products.
Process orders through automated systems and ensure accurate dispatch.
Manage stock levels to ensure orders are fulfilled efficiently.
Work closely with the team to achieve sales targets and maintain excellent customer service.
Provide support across other areas of the business as needed.
Ideal Candidate:
Experience: Solid knowledge of car parts and accessories.
Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage.
Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous.
Customer Service: Exceptional telephone manner and strong communication skills.
Team Player: Able to collaborate and support colleagues as required.
How to Apply:
To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at or call 07398 204832 for more information.
Job Ref: 4241RC....Read more...
Assist with servicing and repairing a range of vehicles to industry standards
Support MOT preparation and learn from qualified MOT testersLearn to diagnose and repair mechanical, electrical and engine faults
Carry out routine maintenance, including brakes, tyres, exhausts and oil changes
Work alongside experienced technicians to develop specialist skills
Maintain a clean, organised and safe workshop environmentFollow health and safety procedures at all times
Learn about customer service, estimates and job recording as part of the repair process
Training:The successful candidate will be assigned a dedicated work based trainer who will provide support and guidance throughout the course. This Apprenticeship requires attendance for classroom based sessions once per week at the Grimsby Institute Campus, Nuns Corner, Grimsby, DN34 5AB.Training Outcome:
Possible permanent contract upon successful completion of the apprenticeship and further enhanced industry based training.
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.
Transferable skills that are invaluable in the wider world of work.
Employer Description:Tommy Sant Car Care, established in 1942, is one of North East Lincolnshire’s largest independent service, MOT and accident repair operations. Based in a purpose-built Eastgate facility, we pride ourselves on expert workmanship and great customer care. Our skilled technicians, MOT testers and experienced bodyshop team handle everything from routine servicing to non-fault insurance repairs. As a Unipart Car Care Centre, all parts come with a nationwide guarantee, giving customers peace of mind.Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Ensure a prompt response to all inbound customer enquiries; from the web, phone, email and chat, whilst providing excellent customer service and finding solutions to their problems
Timely preparation of sending quotes
Build and maintain relationships with new and existing customers through regular follow-up calls
Informing customers of unforeseen delays or problems
Working closely with the Warehouse, and Logistics Team to ensure seamless deliveries
Supporting, as needed, the coordination of international exports, mainly to Europe, Africa and the Middle East
Training:
5 days per week in the office in BD4
One day per month attending a workshop at Bradford College (can be done remotely)
Skills coach will visit the office every 4-6 weeks
All assignments will be uploaded to our CRM system, Aptem
Training Outcome:
Potential for a permanent position within the firm upon successful completion of apprenticeship
Employer Description:Based in Yorkshire, at a strategic central location in the UK, we are optimally positioned to distribute our products and services across the world with customers in the UK, Europe, Middle East, Africa.
Our offerings span a wide range of products, including Electric Motors, Gearboxes, Inverter Drives, and full Automation solutions like Circuit Breakers, Contactors, and PLCs from top-tier manufacturers like ABB, Siemens, Schneider, and Legrand. As we've grown—expanding our team, facilities, and product lines—we've remained committed to our core principle of providing value through competitive pricing and superior service.Working Hours :9.00am - 5.00pm, days to be confirmed.
1 hour for lunch.
Training time provided as necessary.
37 hours a week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Daily monitoring of loan applications through our bespoke CRM
Calling applicants to update them/gain additional information as required to progress their application
Processing loan applications over the telephone or supporting the completion by customers online
Answering queries from loan applicants and our retail suppliers whose customers are making the application
Checking for and being mindful of non-compliant applications
Ensuring applications are progressed and completed within the relevant time frames
Conducting 'delivery of goods' satisfaction calls
Identifying alternative finance solutions i.e. secured or commercial loan options
Keeping up to date record of process for management reporting
Liaising with Customer Service staff regarding specific applications or the release of funds to retail suppliers
Training:
Business Administrator Level 3 Apprenticeship Standard
One day every 2 weeks - online learning
Training Outcome:
The opportunities in the world of business are endless
Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers
You can go on to specialise in a particular field and into management. You will find people who started in finance and administration working in all professional areas and at all levels
Employer Description:Ideal4Finance are an FCA regulated retail, consumer, and commercial finance brokerage. Established in 2008 to level the playing field for SME retailers and manufactures offering finance to their customers. Based in the Northwest with a UK-wide focus we are one of the largest independent financial services businesses arranging consumer and retail finance.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: IT skills,Customer care skills,Team working,Excellent time management,Ability to multitask,Ability to problem solve,Trustworthy,High attention to detail,Professional manner....Read more...
Supporting the delivery of day-to-day guest services across the airport terminal
Assisting passengers with enquiries, directions, and special assistance needs
Supporting the health, safety, and well-being of all passengers by adhering to safety procedures, identifying potential hazards, and assisting in creating a welcoming and secure environment.
Helping to monitor customer feedback and identify areas for service improvement
Engaging with passengers to gather real-time insights about their airport experience
Supporting communication efforts to keep guests informed during disruptions or delays
Training:Customer Service Practitioner Level 2.Training Outcome:This is a good pathway to entry level roles within guest experience team.Employer Description:London Luton Airport (LLA) is one of the UK’s busiest airports, carrying over 16.7 million passengers in 2024. The airport is operated by a consortium, of which the majority shareholder is AENA, the world’s largest airport operator, and InfraBridge, a leading infrastructure investment manager. Airlines include Jet2, easyJet, Wizz Air, Ryanair, Tui, FlyOne, Sun Express and El Al.
The airport is owned for community benefit by Luton Rising, a company wholly-owned by Luton Council, which has invested more than £500m in front-line, voluntary and charitable services since 1998.
LLA continues to be major employer and a key economic driver in Bedfordshire — supporting 28,000 jobs and contributing £830 million per year to the local economy. To learn about the progress London Luton Airport is making across its sustainability programme please click here.
Further information on London Luton Airport can be found here: https://www.london-luton.co.uk/Working Hours :Typical shift working hours rotating between 05:00 - 17:00 and 14:00 - 02:00 - 17:30, with occasional shifts during peak travel times, exact working days and hours TBCSkills: Communication skills,Organisation skills,Customer care skills,Team working,Positive attitude....Read more...
Provide welcoming and efficient reception services, greeting and signing in visitors, ensuring a well-presented environment
Answer the telephones, monitor and reply to emails, deal with day-to-day queries, ensuring high quality communication and customer service
Support with events arrangements, room bookings, visitor arrangements, taster days, and parent’s evenings
Offer flexible support and show initiative in identifying and completing tasks that will assist with the growth and vibrancy of the centre, contributing as part of a high performing and forward-thinking team
Ensure that Bursaries are completed each week for learners who are eligible and sent to Finance for processing
Provide administrative functions for the centre such as tracking orders, supplies and stationery, liaising with suppliers, travel/transport providers
Support in the production and upkeep of business systems such as databases, spreadsheets or documents
Maintain a presence “front of house” supporting high standards of customer service, supervision and support
Support effective communications with parents, carers, stakeholders including arranging meetings, tracking reviews, following absences, recording holidays or leave etc.
Training:
20% off the job training - Newcastle College (ST5 2GB)
Training Outcome:
Could lead to a permanent position for the right person
Employer Description:As a charity based in the midlands, we support individuals into meaningful employment through Supported Employment and Individual Placement Support. We also provide education programs for those who have struggled in traditional schooling and offer social care services for people with learning disabilities.Working Hours :Monday- Friday, 36.5 hours.
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Creative,Initiative....Read more...
Service Coordinator
Construction / Engineering Industry
Salary £27,000 per annum
Permanent Role
Office-based role Mon-Fri
Grays RM20 5QS
33 Days Holiday, Life Assurance, Pension 8% matched
Got a knack for planning and a background in service admin or coordination? Ready to take your skills to the next level? The role could be for you..
We are looking for a Service Coordinator in the Grays area to join a growing aftersales and service team for a market leader in specialist equipment. Due to nationwide growth, the company is expanding their team. This is a full-time position with responsibility for the coordination and administration of all plant and machinery.
Other suitable titles could include: Maintenance Coordinator, Engineering Coordinator, Service Administrator, Fleet Administrator, Maintenance Planner, M&E Coordinator, Planning Administrator or similar.
The Role - Service Coordinator:
- Manage job requests, work orders, and scheduling of service visits for engineers and technicians.
- Act as the main point of contact for customer service queries, providing timely updates and professional communication.
- Maintain accurate service records, including job sheets, reports, certifications, and asset histories.
- Coordinate machine collections for servicing and ensure all jobs are tracked through to completion with proper follow-up.
- Prepare job quotes, raise invoices using UpTool, and support credit control by highlighting outstanding payments or service holds.
- Order and track spare parts, log usage, and liaise with procurement and stores for restocking.
- Assist in compiling service data and preparing KPIs and performance reports.
- Collaborate with the Northern service team to ensure consistent administrative support and share best practices.
Key Candidate Requirement - Service Coordinator:
- Strong organisational and time-management skills.
- Previous experience in a service administration or coordination role, preferably within engineering, construction, or equipment servicing industries
- Excellent communication, able to deal confidently with customers and internal teams.
- Experience using with MS Office and/ or service management software (e.g. Joblogic, BigChange, simPRO or UpTool).
- Proven ability to manage multiple tasks and competing priorities in a calm and organised manner.
- Detail-oriented with a strong focus on following structured processes.
Salary and Package - Service Coordinator:
- Salary £25k-£27k per annum, depending on experience
- Working hours 8:30-5pm Mon-Fri
- Performance-Based Incentives
- Life Assurance up to 6x your annual salary.
- Benefits Platform
- Cycle to Work Scheme
- Health & Wellbeing Support: Including medical, dental, and mental health services.
- Holidays: 25 days plus bank holidays.
- Matched pension up to 8%
- Opportunities to grow within an international organisation.
Interested? To apply for this Service Coordinator position, here are your two options:
- "This is the job for me! When can I start?" - Call now and lets talk through your experience. Ask for Emma Gimore 0116 254 5411 between 7.30am - 4.30pm.
- "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know
Precision People is committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system.
PPDEL....Read more...
Technical Support Engineer
100% Office-based Role NE36 0PQ
Day Shifts Monday-Friday
Starting Salary £29,000 per annum
33 Days Holidays, Specialist Training
Do you have a background in tech support within the IT, engineering, or manufacturing sectors? If so, this new Technical Support Engineer position could be the perfect next step for you.
My client is looking to recruit a highly motivated and technically skilled Service Support Engineer to provide technical support for their specialist laser engraving machinery. This role will be responsible for troubleshooting customer issues, providing technical guidance, and ensuring optimal system performance.
The Role - Technical Support Engineer:
- Delivering prompt and comprehensive technical support to customers daily by telephone, email and TeamViewer (remote access) through our CRM system (Salesforce)
- Conducting upgrades, diagnosis, and resolution of issues with customer machines, ensuring optimal performance and functionality.
- Prepared and generated quotations for consumable parts, spare parts, servicing and repair work through SAP and CRM system, guaranteeing accurate and timely communication with customers.
- Organise and support a team of field-based engineers.
- Liaising with other departments to ensure maximum customer satisfaction during machine installations and service visits.
- Provide in-depth documentation for cases that require escalation
- Ensuring thorough and detailed information is available for effective troubleshooting and resolution.
- Provide support as needed for the installation and commissioning of laser engraving machines at customer sites.
- Install and configure software for end users.
- Ensure customer cases are solved quickly and efficiently.
The Right Person
- Has a strong IT and network background
- Strong working knowledge of remote desktop tools
- Excellent problem-solving and analytical skills.
- Proficient using a CRM system for caseload management or similar
- Happy to work in a fully office-based role.
- Commutable to NE35 postcode daily with use of own vehicle.
- Holds a full UK driving licence.
- Happy to travel for product training.
Salary/ Package
- Salary £29,000-£32,000 DOE
- Extensive training and personal development
- Day shifts: Monday to Friday, 9am-5pm
- Full Company product training
- 25 days holiday + statutory bank holidays
- Company Pension Scheme
Interested? To apply for this Technical Support Engineer position, here are your two options:
- "This is the job for me! When can I start?" - Call now and lets talk through your experience. Ask for Emma Gilmore on 0116 2545411 between 7.30am - 4.30pm.
- "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and come back to you - emmag@precisionrecruitment.co.uk
PPDEL....Read more...
The purpose of this role is to provide support to the sales and administration team, assisting with a variety of tasks such as data entry, paperwork, and customer service. The successful candidate will learn valuable skills in communication, organisation, and IT, and will have the opportunity to contribute to the success of the business while working towards a recognised qualification. This role is designed to provide hands-on experience in a fast-paced and dynamic environment, with the potential for long-term career growth and development.
Main responsibilities:
Assist with the processing of sales orders and invoices
Handle incoming calls and emails from customers, providing support and answering queries
Maintain accurate records of customer information and orders
Perform data entry and administrative tasks as required, such as filing, scanning, and photocopying
Support the sales team with lead generation and follow-up
Help to organise and coordinate events, such as trade shows or customer meetings
Participate in training and development activities to build skills and knowledge
Adhere to health and safety policies and procedures, ensuring a safe and secure workplace environment
Contribute to a positive team culture and work collaboratively with colleagues to achieve business goals
Company Benefits:
Competitive benefits package
Opportunity to earn a recognized qualification while gaining hands-on experience
Access to company products and services at discounted rates.
Company social events and activities to promote team building and morale
Ongoing training and development opportunities to enhance skills and knowledge
Supportive and collaborative team environment
Training:Business Admin Level 3 apprenticeship standardTraining Outcome:Upon successful completion of your apprenticeship, you will have the opportunity to progress into a permanent role within the company, with career advancement.Employer Description:ATT Fabrications is a reputable manufacturer of windows, doors, and garden rooms based in Spennymoor, Durham. With over 25 years of experience in the industry, they pride ourselves on our commitment to providing high-quality, bespoke solutions for our clients. Striving for excellence in everything they do and are dedicated to delivering exceptional customer service, quality craftsmanship, and innovative design.Working Hours :Monday to Friday 9am to 5:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Basic sales skills....Read more...
The successful candidate will be a customer focused, confident and enthusiastic individual with excellent communication skills.
Responsibilities:
Order picking and loading customers’ as well as our company vehicles
To give excellent customer service, ensuring that goods are booked out and in accurately
Manually place the appropriate stock items on pallets from pick slots and racks as required
Be a team player - assisting on goods inward, learning products, checking correct goods received and putting away correctly
Assisting with customer sales and service – processing orders accurately and efficiently
Assisting in the assembly of timber components to order requirements, stacking / pulling products off shelves as well as carrying products to replenish throughout the warehouse
Checking goods inwards by the set proceduresPutting stock away into its correct bin location, rotating on a first in first out basis
Having a pro-active attitude to stock levels generally, advising management or specific individuals as appropriate of low or out of stock situations, or slow moving/over stocks
Awareness of health & safety - at all times work in a safe and responsible manner so as not to endanger your colleagues, customers, stock, plant, machinery or buildings
Training:
Supply Chain Warehouse Operative Level 2 Apprenticeship Standard
All training will be delivered on site at the employers location
Training Outcome:
Long term career & development opportunities
Employer Description:The National Timber Group is primarily engaged in timber importing and the manufacture and merchanting of timber and related products.
The National Timber Group serves a diverse and varied customer base including joiners, regional house builders, commercial companies and infrastructure projects. As a specialist supplier of timber, sheet and joinery products, with substantial warehousing, processing and distribution capabilities, the group is able to provide a broad range of high quality products on short lead times, supported by comprehensive knowledge and expertise.Working Hours :Monday to Friday, 7.30am - 5.00pm with two 15 minute paid breaks, and a 30 minute unpaid break for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
Front of house, greeting and welcoming customers when they arrive. Be the first friendly face customers see — greeting guests warmly and showing them to their Trackman bay
Confidently demonstrate how to use the Trackman golf system. Get the customers set up in their golf bays, and ensure they know how to use the Trackman system correctly
Pouring drinks (alcoholic and non-alcoholic beverages)
Take food and drink orders, serve snacks and beverages, and deliver outstanding customer service throughout the visit
Maintain high hygiene standards at the bar and throughout the venue
Ensuring cleaning throughout the venue is done on a daily basis, including cleaning the bays, toilets and bar
Monitor stock levels and communicate shortages to management in a timely manner
Answering the telephone and responding to customer enquiries
Process bookings and transactions using our POS system
Checking customers in and out of the venue, processing card payments
Assist in setting up for events, booking people in, showing and demonstrating to the customers how the simulator bay works and ensuring the venue is presentable at all times throughout the event
Responsibility of opening and closing the venue
Play a key role in helping grow our corporate and event business by supporting the coordination of events and group bookings
Manage email and phone enquiries, respond to customer queries professionally and promptly
Assist with scheduling, booking confirmations, invoicing, and general admin support
Help maintain our customer database, track leads, and follow up with potential clients
Support marketing efforts through email campaigns, content coordination, or social media scheduling (depending on experience)
Prepare reports and updates for management to support smooth business operations
Work closely with the leadership team to continuously improve internal processes and the customer journey
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Training Outcome:
Over the next couple of years, we’re aiming to expand and open new venues - so this is a great opportunity to grow with us and be part of an exciting journey from the ground up
Employer Description:Golf.One is a state-of-the-art indoor golf centre combining advanced simulator technology, expert coaching, flexible membership, and a social venue—perfect for improving your game or just having fun, no matter the weather.Working Hours :Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
