Business Administration Apprentice

Provide welcoming and efficient reception services, greeting and signing in visitors, ensuring a well-presented environment  Answer the telephones, monitor and reply to emails, deal with day-to-day queries, ensuring high quality communication and customer service Support with events arrangements, room bookings, visitor arrangements, taster days, and parent’s evenings Offer flexible support and show initiative in identifying and completing tasks that will assist with the growth and vibrancy of the centre, contributing as part of a high performing and forward-thinking team Ensure that Bursaries are completed each week for learners who are eligible and sent to Finance for processing Provide administrative functions for the centre such as tracking orders, supplies and stationery, liaising with suppliers, travel/transport providers Support in the production and upkeep of business systems such as databases, spreadsheets or documents Maintain a presence “front of house” supporting high standards of customer service, supervision and support Support effective communications with parents, carers, stakeholders including arranging meetings, tracking reviews, following absences, recording holidays or leave etc.

Training:
20% off the job training - Newcastle College (ST5 2GB)

Training Outcome:
Could lead to a permanent position for the right person

Employer Description:
As a charity based in the midlands, we support individuals into meaningful employment through Supported Employment and Individual Placement Support. We also provide education programs for those who have struggled in traditional schooling and offer social care services for people with learning disabilities.

Working Hours :
Monday- Friday, 36.5 hours. Shifts to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Creative,Initiative