Your purpose:
To undertake administrative and operational duties across the various departments within the MIS and Exams services
To work within the MIS Directorate and operate flexibly with tasks as required, which will include travel to other sites, some evening and occasional Saturday working
Provide a high level of customer service to stakeholders throughout the college
In your role, you will be accountable for:
Providing a high standard of data inputting and checking, including student enrolments, timetabling, and exams processes
Working with the Funding Returns and Audit & Compliance teams to ensure data meets the collection requirements as specified by the college or funding agency
Assisting with the collating and checking of evidence for both internal and external audits and compliance checks
Maintaining effective filing systems, electronic and manual for the Directorate
Working with the Student Records and curriculum administration teams to support the data and MIS requirements for curriculum and the wider college
Working with the exams team to support the examination function within the college, including processing registrations, exam bookings, claims and invigilation
Dealing with enquires and queries received, including telephone and in person from both internal and external customers
Assisting and supporting in the production and maintenance of work instructions, guides and other documentation required around MIS processes and procedures
Working flexibly across various departments and sites depending on workloads and time of year
Working effective as both part of a team and as an individual in order to meet priorities and deadlines
Providing a high standard of professionalism and customer service that positively reflects yourself, the Directorate and college
There are things that we are all accountable for, whatever your role, these are:
Embedding safeguarding into your/ your teams working practices and escalating any safeguarding concerns immediately in line with the College’s safeguarding policy
Embedding Health and Safety best practices and ensuring a safe working environment for everyone within your area of responsibility, according to the Health and Safety at Work Act.
Being a champion and advocate for Equality and Diversity throughout College
Behaving in a manner that displays British values
Being committed to reviews of your performance and your own Continuous Professional Development
Any other duties commensurate with your role that may be required from time to time.
As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows:
Attend and be punctual for all induction sessions, lessons and work-based training/support sessions
Complete all required assignments with by the required timeline
Build up your portfolio of evidence on-going
Access support from your tutor/assessor and your manager
Training:Overview of Customer Service Level 2 Apprenticeship Standard:
The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation
Your core responsibility will be to provide a high-quality service to customers
The standard covers the following:
Knowledge:
Knowing your customers
Understanding the organisation
Meeting regulations and legislation
Systems and resources
Your role and responsibility:
Customer experience
Product and service knowledge
Skills:
Interpersonal skills
Communication
Influencing skills
Personal organisation
Dealing with customer conflict and challenge
Behaviours/Attitude:
Developing self
Being open to feedback
Team working
Equality - treating all customers as individuals
Presentation - dress code, professional language
Right first time
You will complete an End Point Assessment this will involve the following:
Showcase/Portfolio
Interview
Practical Observation
Professional Discussion
You are given time off, one day per week to study; you are required to attend Kirklees College, Huddersfield Centre, you will also attend other meetings via Teams to complete work for your apprenticeship. The study day is a Wednesday.Training Outcome:There may be an opportunity for a full-time job opportunity at the end of the apprenticeship, subject to satisfactory employment and completion of the apprenticeship and if there is a role available.Employer Description:Our mission is creating opportunities, changing lives and this is at the heart of everything we do. The college has a common set of values for both students and staff: Kindness, Unity and Excellence, and they define how we behave and interact with each other. Kirklees College is a uniquely vocational college whose student community reflects the diversity of the local area. We offer inspirational teaching in industry standard, state-of-the-art facilities and ensure curriculum is developed with employers to enable students to progress. At Kirklees College we aim to foster an honest and compassionate approach to ourselves, our people and environment, develop a shared purpose across our community, and set a culture of high aspiration, expectation and success. We strive to be ahead of the curve in our approach to teaching and learning and be a first-choice provider for students and industry alike. With over 10,000 students on full-time and part-time courses, and apprenticeships, we provide seven bespoke centres across the Kirklees region, from two main centres based in Dewsbury and Huddersfield, and dedicated learning centres for Animal Care, Construction, Engineering, Process Manufacturing and Higher
Education.Working Hours :Monday to Friday - you may have to work across other centres and also work some evenings/weekends to cover open evenings/enrolment. Exact working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Excellent Attendance,Excellent Timekeeping....Read more...
Learn to identify and locate automotive parts using electronic catalogues, manuals, and computer systems
Assist customers in-person, over the phone, and via email to fulfil their parts requirements and inquiries
Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery
Receive, inspect, and organise incoming parts shipments, ensuring accuracy and quality control
Maintain inventory levels by monitoring stock levels, conducting regular audits, and placing replenishment orders as needed
Utilise point-of-sale systems to process transactions, generate invoices, and manage customer accounts
Provide product recommendations, technical advice, and pricing information to customers as needed
Handle customer complaints and concerns professionally, striving to achieve satisfactory resolutions
Uphold company policies and procedures regarding parts sales, returns, and exchanges
Participate in training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness
Training:Supply Chain Warehouse Operative Level 2 Apprenticeship Standard:
The programme typically lasts 12-14 months dependant on the career path chosen and you'll achieve a nationally recognised qualification
All of our apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Porsche Training Centre in Slough
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
Please ensure you have copies of your GCSE, Scottish National (if applicable), and Functional Skills certificates, as we may request to see them during the application process
Training Outcome:
There are lots of opportunities to develop your career within our expanding Dealer Network
Your early development is carefully mapped through your apprenticeship journey with your learning focussed toward achieving an industry-recognised qualification that's recognised across the motor industry
This is the grounding for your future development within the network and opportunities exist once qualified to further develop your skills and to move into new roles
Employer Description:Porsche Centre Wolverhampton is part of one of the largest Porsche Dealers Groups in the UK, Stratstone.
Within our state-of-the-art Porsche Centre, we offer an extensive range of new and pre-owned Porsche models which includes the 718, 911, Panamera, Macan, Cayenne and the electric Taycan. Our flexible financing options ensure you secure a great deal that is tailored to your needs and requirements. Approved by the manufacturer themselves, our selection of Approved Pre-Owned vehicles are delivered with a host of benefits that guarantee you are investing in a quality example. Porsche Centre Wolverhampton also prides itself on an unparalleled level of customer care, offering a bespoke and comprehensive aftersales service including professional servicing, maintenance, and genuine manufacturer parts.Working Hours :Monday - Friday, 8.30am - 5.30pm. All learners will be required to work the minimum apprenticeship hours per week. At least 20% of your working hours will be allocated to off-the-job training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Greeting and welcoming guests, ensuring a warm and friendly first impression
Taking food and drink orders accurately and delivering excellent table service
Serving food and beverages in a timely and professional manner
Maintaining high standards of cleanliness and presentation across the front of house area
Supporting the team with bookings, payments, and general day-to-day duties
Learning key hospitality and customer service skills from an experienced team
Contributing to a positive, safe, and team-focused working environment
Training:
Delivery to be completed on site and off the job training either at Barnsley College or your place of work
Student to complete Food & Beverage Level 2
Training Outcome:
Potential to progress into different qualifications
Employer Description:
The Bulls Head is a stunning country pub and restaurant set against the breathtaking backdrop of the Colne Valley. Enjoy exceptional, thoughtfully crafted menus, cosy real open fires and delicious homemade food—all in a setting that offers truly unrivalled countryside views.Working Hours :Shift work tbcSkills: Communication skills,Customer care skills,Problem solving skills,Team working,Patience....Read more...
Meeting and greeting customers and discussing the needs of their vehicle
Raising job cards
Liaising with Technicians in the workshop to check job status
Managing your customers and their journey with us through clear and regular communication
Training:This role will be based onsite in our Knowsley Truck dealership, where you will learn on the job and be mentored by an experienced Service Advisor. You will also attend online classes through Remit and complete assignments and coursework. There will be a tutor from Remit who will periodically come out to see you at our site. Training Outcome:On completion of this apprenticeship, you can expect to become a qualified Service Advisor, and from there you can continue progressing to Service Manager, General Manager, and beyond. Employer Description:We are eStar, the home of Mercedes‑Benz Trucks and Vans in the North West and North Wales. It is our mission to keep our customers and their businesses moving by providing exceptional service and using our technical expertise, while embracing the latest vehicle technology and contributing to a greener and more sustainable future.Working Hours :Monday to Friday, 08:00 - 16:30.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
MOT Technician Swindon (Stratton St Margaret)
Salary: £36,000£38,000 + £3,000 bonus
Location: Swindon, Stratton St Margaret
Job Type: Full-time
Were looking for a skilled MOT Technician to join a busy fast-fit and service centre team. If you enjoy hands-on vehicle work in a friendly, fast-paced environment, this could be the perfect role for you.
What Youll Do:
- Perform MOT inspections and remedial work
- Carry out routine servicing and repairs on a range of vehicles
- Diagnose vehicle faults and report them accurately
- Ensure all work meets safety and quality standards
- Maintain a clean, organized workspace
- Provide excellent customer service when needed
What Were Looking For:
- MOT licence required
- Previous experience as an MOT Technician or Vehicle Technician
- NVQ Level 2/3 in Light Vehicle Maintenance & Repair (or equivalent)
- Full UK driving licence
- Ability to work efficiently both independently and as part of a team
Whats on Offer:
- Competitive salary £36k£38k + £3,000 bonus
- Opportunity to work in a supportive, friendly environment
- Ongoing training and development
- Career progression opportunities
If youre an experienced MOT Technician looking for a rewarding role in a busy service centre, apply today! Or contact Rachael on 07885881841 / Rachael.mortimer@holtautomotive.co.uk....Read more...
• Answering and directing calls from customers, suppliers and other external contacts• Monitoring and processing enquiries, quotes, and orders from existing and prospective customers• Responding to customer queries professionally and promptly.• Capturing and recording all customer interactions within the Globestock CRM system• Liaising with production to obtain lead times for quotes and orders, when required• Keep customers updated on order progress and communicate any issues that may arise• Coordinating the collection of goods from suppliers and delivery to customers nationally and internationally• Any other administrative tasks as and when required
Training:Your training plan• Level 2 Customer Service• This will also include functional skills if required• End-point assessment• Certificate of completion of the standardYou may have to attend formal college sessions (if English & maths are required), but not necessary for 19+.You will learn the knowledge, skills and behaviours related to the apprenticeship standard.Training will take place within the workplace, supported by the assessor through regular visits and reviews. An online portfolio is also used where tasks are set and progress is monitored.
Training Outcome:Opportunity for full-time employment as a Sales Support Assistant on successful completion of the apprenticeship. Employer Description:Globestock Safety design, manufacture and supply a wide range of high-quality safety solutions for use in confined space access, fall arrest and load arrest applications. With thier British manufacturing heritage, they have an unrivalled reputation for design, quality, service and training within the industry. Globestock products are held in extremely high regard by our valued customers and offer end users peace of mind through their unparalleled build quality and innovative design.
Working Hours :Mon-Fri, 08:00 to 16:30.Skills: IT skills,Organisation skills,Customer care skills,Team working....Read more...
Job Title: Customer Care AdministratorLocation: Woolpit, SuffolkEmployment Type: Full-Time, PermanentWorking Hours: 37 Hours a weekSalary: Competitive, depending on experience About Us:Portico GB Ltd is a leading subcontractor to the new build industry based in Woolpit near Bury St Edmunds who supply and install windows, doors, conservatories and wardrobe systems to the new build sector. The Role:Working in our Customer Care department, this varied role is ideal for a personable and organised individual with previous experience in a customer care role, preferably in the new build sector.Offering an excellent salary based on experience, a friendly working environment with a great team to work with, and a variety of company benefits, we have an exciting opportunity for a Customer Care Administrator to work alongside the Customer Care Supervisor. Key Responsibilities:
Assisting with booking appointments with customers in occupied propertiesCoordinating with our Service Engineers to attend appointmentsRaising delivery notes and invoicesUpdating information on to our systems for feedback to the principle contractorsDealing with incoming calls and email enquiries in a professional and friendly mannerTaking information from the SAPs system and updating jobs on our and the principal contractors systemManaging your own workload as well as working with the team to ensure the workload is covered
What we're looking for:
Previous experience in a customer care or administrative role is desirableYou must be very organised with good attention to detailYou will be a personable and adaptable individualStrong interpersonal and communication skills via email and telephoneAble to work well within a team as well as independentlyGood time managementExcellent computer skills including Excel. Sage experience would be an advantage, however training will be given
What We Offer:
29 days holiday inclusive of bank holidays, with 1 extra day per year of service up to a maximum of 33 days per annumFriendly working environment with a great teamCompany benefits....Read more...
Due to growth and new contracts, we’re looking for a Regional Service Engineer to join a dedicated service team, delivering high-quality service and representing a globally recognised, customer focused brand.
This is a hands on, field-based role, focused on the service and repair of industrial cleaning equipment. You’ll be part of a supportive team, working closely with your Service Manager and Scheduler to deliver a high standard of service.
Location Requirements
This is a field-based role covering London and surrounding areas. We are open on location and welcome applications from engineers based across the wider London region
Key Responsibilities for the Regional Service Engineer
Service, maintain and repair a wide range of cleaning equipment
Diagnose faults and complete accurate service reports
Work closely with the Service Manager and Scheduler to plan your day
Maintain van stock and parts levels
Identify potential sales leads
Build strong, professional relationships with customers
Ensure work is completed to a high standard
What You’ll Need
Experience across electrical, mechanical, hydraulic, pneumatic or diesel-powered equipment
Background in plant hire, FLT, HGV, agricultural or similar industries (ideal)
Comfortable carrying out servicing, maintenance and fault finding in a field-based role
Able to work independently, with support from your Service Manager and Scheduler
Good IT skills and experience completing service reports
Strong organisational skills and ability to plan your daily workload
Full UK driving licence
Willingness to travel, including occasional overnight stays
Passport (preferred for possible training in Germany)
What’s in it for You
Salary up to £37,586 / OTE £50,000+ with overtime
London weighting (£300 per month where applicable)
Fully expensed company van (optional personal use)
All tools provided
25 days holiday + bank holidays + your birthday off
Pension, health plan, sick pay & critical illness cover
End of year discretionary bonus
Staff discounts and social events
Ongoing training and career development
Training & Onboarding
You’ll follow a structured 12 week training programme, including factory led courses and hands-on support, working alongside experienced engineers with ongoing development.
....Read more...
Customer Support Specialist
Location: Brackley, Northamptonshire
Salary: Competitive + Benefits
Job Type: Full-time, Permanent
Customer Support Specialist – Electronics | Technical Support | Brackley
Our client, an innovative and growing electronics company based in Brackley, is looking to recruit an experienced Customer Support Specialist with a strong electronics background to lead their small technical support team.
This is a hands-on technical customer support role ideal for someone with experience in electronic diagnostics, fault finding, product testing and technical troubleshooting who enjoys working directly with customers. You will act as the primary technical contact for customers while also supervising a small support team, ensuring high service standards and efficient resolution of technical enquiries.
This role offers an excellent opportunity for an electronics professional looking to step into a leadership position within a dynamic engineering environment.
Key Responsibilities
Lead, mentor and support a team of two customer support representatives
Act as the main escalation point for complex technical customer queries
Provide technical product support via phone and email
Diagnose and troubleshoot electronic products and systems
Carry out fault finding, electronic diagnostics and technical investigations
Interpret electronic schematics, technical drawings and documentation
Coordinate product returns, repairs and testing procedures
Conduct or oversee bench testing of electronic units
Collaborate with engineering and production teams to resolve recurring product issues
Maintain accurate records of customer interactions, faults and technical resolutions
Support continuous improvement of customer support processes
Skills & Experience Required
Background in electronics (qualification or hands-on industry experience)
Strong understanding of electronic principles including analogue and digital circuits
Experience diagnosing and testing electronic products or systems
Ability to use test equipment such as multimeters, oscilloscopes and power supplies
Experience reading and interpreting electronic schematics and technical documentation
Previous experience in technical customer support, technical service or electronics support
Experience supervising, mentoring or leading team members
Excellent communication skills with the ability to explain technical concepts to non-technical customers
Strong organisational and problem-solving skills
Ability to prioritise workload and manage team performance
Desirable Experience
Experience working with PCB-based electronic products
Familiarity with embedded systems or microcontroller-based products
Understanding of electronics manufacturing or production environments
If you are keen on this Brackley based position and would like to find out more information, please send over an updated cv to nking@redlinegroup.Com or call 01582 878839.....Read more...
Tearoom SupervisorSalary: £28,000 per annum (pro rata) + BenefitsHours: 5 days over 7 to include weekends and bank holidays (Annualised hours – working more hours during the summer months and less during the winter)Based at Ampleforth Abbey YO62 4ENClosing date: Friday 10th AprilBenefits
Up to 8% employer-matched pensionLife assuranceFree lunch during working hoursFree on-site parking20% discount at the Tea room and Abbey ShopCycle to Work SchemeChristmas ClosureHistoric Houses and Yorkshire Great Houses, Castles and Gardens passes to borrowEmployee Assistance programmeRetail savings platform50% discount on fitness suite, swimming and other activities at St Albans Centre
About Ampleforth AbbeyAmpleforth Abbey is home to the UK’s largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action.Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room.Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home.We are looking for a Tearoom Supervisor for the day-to-day operation of the Abbey Tearoom ensuring a high standard of customer service, food quality and cleanliness. Set within a historic monastic environment, this role also requires sensitivity to the peaceful and reflective nature of the site, creating a welcoming and respectful atmosphere for all visitors.If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team Ampleforth Abbey is perfect for you!Main Responsibilities but not limited to:-Operations & Service
Oversee the daily running of the tearoom, ensuring smooth and efficient serviceLead by example in delivering warm, courteous, and attentive customer serviceMaintain high standards of presentation for food, beverages, and the tearoom environmentEnsure compliance with food hygiene, health, and safety regulations and safeguarding.
Team Leadership
Supervise, support, and motivate tearoom staff and volunteersAssist with staff training, rota planning, and performance managementFoster a positive, collaborative team culture
Customer Experience
Create a calm and welcoming environment aligned with the abbey’s valuesHandle customer queries, feedback, and complaints professionallyEnhance the visitor experience by promoting the tearoom as part of the wider abbey visit
Stock & Financial Management
Monitor stock levels, place orders, and manage deliveriesMinimise waste and control costs effectivelyAssist with cash handling, till operations, and daily reconciliations
Standards & Compliance
Uphold strict food safety and hygiene standardsEnsure cleanliness and organisation across all areas (front and back of house)Adhere to safeguarding, health & safety, and organisational policies
ExperienceYou will have:Essential:
Previous experience in a café, tearoom, or hospitality supervisory roleStrong leadership and team management skillsExcellent customer service and communication abilitiesGood organisational and problem-solving skillsKnowledge of food hygiene and safety standardsBarista trained
Own transport required – located Ampleforth
Desirable:
Experience working in a heritage, visitor attraction, or faith-based settingInterest in history, heritage, or monastic traditionsPersonal Licence holder
Personal Qualities
Calm, approachable, and professional mannerRespect for the spiritual and historic nature of the abbeyAbility to work in a sometimes quiet, reflective environmentFlexible and reliable, with a hands-on attitude
Working Conditions
Includes weekends, bank holidays, and occasional eventsFast-paced environment during peak visitor seasonsStanding for extended periods and some lifting may be required
Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references.Interested? If you feel that you possess the relevant skills and experience, then please send your cv INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Main responsibilities:
Carry out a wide range of 1st and 2nd level problem/request management and resolution activity, against prescribed service levels and across multiple hardware and software technologies
Manage calls from customers and log tickets into the Sota Service Desk Management Tool
Ensure all problems are progressed in line with Sota best practice
Manage all problems and requests through to resolution and or fulfilment ensuring the customer and ticketing system are updated in a timely fashion
Appropriately identify and prioritise customer problems/requests to ensure that Sota maintains high levels of customer satisfaction
To provide basic engineering support in respect of the build, configuration and deployment of new systems into production to support
Ensure that resolved escalation procedures are complied with in a timely and appropriate fashion
Continuously strive to improve the efficiency and quality of the service
Ensure compliance with all policies, processes and procedures mandated by the company
Training:Information Communications Technician Level 3.
Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premises and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.
Benefits:
Pension
Life Assurance
Income Protection
Perkbox Membership
Free use of on-site swimming pool
Employer Description:Sota Solutions is a market-leading IT solutions provider specialising in platform hosting, network infrastructure, data centre and business continuity services for small, medium and large enterprises, public sector organisations, as well as other service providers.
Established for over 30 years and with a £6M turnover and strong balance sheet, the company’s facilities include two data centres, a disaster recovery suite, a network operations centre, located in a highly secure twenty-five-acre science park campus in Kent. Join us and be part of the tech revolution.Working Hours :Monday - Friday 08:45 - 17:15Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills....Read more...
Person required to train on our latest CNC Milling and Turning machines to include fixed head and sliding head
All aspects of training will be given to right candidate and there is a possibility of off-site training at the manufactures training HQ
College 1 day per week in Chelmsford General duties:
Leaning all aspects of CNC Milling and turning
Setting up
Programming to include CAD CAM and operation
Machine maintenance + health and safety
Training:
Engineering Level 3 Machining Technician
Training Outcome:
Potential full-time role after apprenticeship
Employer Description:Southfields has been trading since 1979 and have over 35 years experience, our success due to trading across a diverse market, catering to an extensive range to our customer’s requirements, all of which are of the highest standard of expertise. Southfields capabilities are limitless, and quality is always at the forefront of our business strategy.
Our modern subcontract CNC turning and milling facility is situated in Essex and has been fully equipped to enable us to offer our customers the most reliable and efficient precision CNC machining service possible.
The bespoke nature of our business allows us to cater for the needs of each customer individually.
In what are often complex time critical supply chains, we understand the need to offer quick turnaround to our customers. Our lead times are flexible depending on batch size. We offer a fast track CNC turning and milling service if your requirement is urgent. We will work with you to deliver the most efficient service possible.
In addition, our engineers use their skill and experience in CNC precision engineering to advise customers on the design of their components; where opportunities exist to achieve greater cost efficiencies through design improvements, our engineers will discuss these with customers to ensure they achieve maximum efficiencies.Working Hours :Monday- Thursday, 8.00am - 4.30pm.
Friday, 8.00am - 3.00pm.Skills: Good Communicator....Read more...
Assist in the dispensing of medication and prescription preparation (once trained)
Scanning, emailing, barcoding prescriptions
Provide excellent customer service over the phone to GP’s and clients
Order, receive, and store pharmaceutical stock accurately and efficiently
Process incoming prescriptions and order new prescriptions when required
Assemble blister packs under supervision
Label prescriptions in compliance with regulatory standards
Safely dispose of expired or unused medicines following proper procedures
Monitor and manage stock levels, replenishing supplies as needed
Clean and organise stock areas, ensuring a tidy and professional workspace
· Verify incoming supplies, checking quantities against orders and reporting shortages
Maintain high standards for quality, health and safety, and customer service
Use specialist computer software to ensure product levels and medication are stocked
Complete all required training and professional development as part of the apprenticeship
Undertake other duties reasonably expected within the scope of the role
Training:
Pharmacy Services Assistant Level 2 Apprenticeship Standard
Training Outcome:
Potential opportunity for a permanent role within the company following successful completion of the apprenticeship if there is capacity
Employer Description:Meds2U is an NHS-approved dispensing pharmacy based in Nottingham, with over 15 years of experience in both community and hospital pharmacy. We understand the demands of busy lives and strive to provide a professional, seamless service that goes above and beyond—all from the comfort of your home.
Our pharmacy works directly with your NHS GP to manage repeat prescriptions, ensuring a hassle-free process. We dispense and deliver both private and NHS prescriptions across Nottingham and nationwide, utilizing a blend of friendly, reliable delivery drivers and efficient postal services.
At Meds 2 U, your health and convenience are our priority.Working Hours :Monday- Friday, 9.00am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Initiative,Non judgemental,Adaptable,Time management....Read more...
Operate large format hybrid printers and flatbed CNC cutters along with other sign and display equipment
Understand job sheet instructions accurately and work in a timely manner
Liaise with fitters and other departments to make sure the job specification is met
Monitor the quality of the products, make improvements where possible and ensure deadlines are met
Support other departments such as litho, digital and mailing
Training:
You will receive a Level 3 Digital Press Technician qualification from the British Print Industry Federation (BPIF)
All training will be on the job with time allocated to do the necessary modules required for the course
The BPIF tutor will come to our premises once every six weeks to go through your work but will also be on hand at any time to help with any queries
Training Outcome:Potential growth within the company to supervisor or management roles.Employer Description:One of Yorkshire's premier marketing, design, print, signage and direct mail companies, we offer a unique range of integrated business products and services. Based in Harrogate and with over 38 years experience, we pride ourselves on our customer service and continuous investment in the latest technology. This has cemented our reputation as a trusted, forward-thinking, full service business partner. Trust, integrity and superb customer service are at the heart of our business.
We are a family-owned Yorkshire-based business with a team ethos. We believe in supporting our employees and our local community. We empower our team, realising potential and rewarding achievement. We invest in individuals to become the best they can at what they do and offer a competitive remuneration package.Working Hours :Monday to Friday, 8:30am to 5:00pm.Skills: IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Water Efficiency PlumberLocation: Southampton,Hampshire
Salary: £30,000 – £35,000 (depending on experience & location) + attractive bonus
Contract Type: Full-Time (40 hours/week)
Benefits: Company van, smartphone, tools, and uniform provided
Introduction
Are you a qualified plumber looking for a fresh challenge? At Aqualogic we’re recruiting plumbers to join our award-winning team focused on sustainability. We deliver free water efficiency visits to households and businesses, helping reduce water usage, cut carbon, and save customers money.Aqualogic is the UK’s leading provider of water efficiency and demand management services.We work with many of the country’s major water utility companies, as well as a diverse and prestigious cross-sector client base. Our comprehensive range of services covers every aspect of water demand management, delivering tangible benefits for both our clients and their customers.Role Overview
You’ll visit customers, homes and businesses, who are identified as high-water users to assess their plumbing fixtures, install water-saving devices, fix leaks and provide tailored advice to help them reduce water consumption. You’ll use our bespoke app to log data and explain your findings to customers in a professional and engaging manner.Why Join Us?
Guaranteed salary plus attractive bonus schemeWork on a nationally recognised, environmentally impactful programmeAll appointments scheduled for you—just focus on delivering excellent serviceCompany vehicle and equipment providedWe have a 96% customer satisfaction rating
Key Responsibilities
Conduct water efficiency visits in customer properties (residential & business)Assess and fit water-saving devices (e.g. taps, showers, toilets)Measure flow rates, check for leaks, and take meter readingsFix leaking toilets and urinal controlsRecord data via the bespoke appEducate customers on sustainable water use and behavioural changesProvide high levels of customer service and feedback on service deliveryOccasional weekend work requiredCity & Guilds Level 2 NVQ in Plumbing (essential)Full UK driving license (essential)GCSEs in Maths and EnglishNational Water Hygiene ‘Blue Card’ (preferred – training provided)Excellent communication and customer engagement skills
Requirements
How to Apply
If you're ready to use your skills to make a real environmental impact, apply today and join our journey to water sustainability. INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Water Efficiency PlumberLocation: Southampton,Hampshire
Salary: £30,000 – £35,000 (depending on experience & location) + attractive bonus
Contract Type: Full-Time (40 hours/week)
Benefits: Company van, smartphone, tools, and uniform provided
Introduction
Are you a qualified plumber looking for a fresh challenge? At Aqualogic we’re recruiting plumbers to join our award-winning team focused on sustainability. We deliver free water efficiency visits to households and businesses, helping reduce water usage, cut carbon, and save customers money.Aqualogic is the UK’s leading provider of water efficiency and demand management services.We work with many of the country’s major water utility companies, as well as a diverse and prestigious cross-sector client base. Our comprehensive range of services covers every aspect of water demand management, delivering tangible benefits for both our clients and their customers.Role Overview
You’ll visit customers, homes and businesses, who are identified as high-water users to assess their plumbing fixtures, install water-saving devices, fix leaks and provide tailored advice to help them reduce water consumption. You’ll use our bespoke app to log data and explain your findings to customers in a professional and engaging manner.Why Join Us?
Guaranteed salary plus attractive bonus schemeWork on a nationally recognised, environmentally impactful programmeAll appointments scheduled for you—just focus on delivering excellent serviceCompany vehicle and equipment providedWe have a 96% customer satisfaction rating
Key Responsibilities
Conduct water efficiency visits in customer properties (residential & business)Assess and fit water-saving devices (e.g. taps, showers, toilets)Measure flow rates, check for leaks, and take meter readingsFix leaking toilets and urinal controlsRecord data via the bespoke appEducate customers on sustainable water use and behavioural changesProvide high levels of customer service and feedback on service deliveryOccasional weekend work requiredCity & Guilds Level 2 NVQ in Plumbing (essential)Full UK driving license (essential)GCSEs in Maths and EnglishNational Water Hygiene ‘Blue Card’ (preferred – training provided)Excellent communication and customer engagement skills
Requirements
How to Apply
If you're ready to use your skills to make a real environmental impact, apply today and join our journey to water sustainability. INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
E-commerce Operations Lead Hours full time Monday to Friday 9 am-5pmSalary circa £40-£42k paOffice based Acton, W3You must be eligible to work in the UKCompany Overview:Esska Shoes is a dynamic and growing footwear company committed to delivering high-quality, stylish, and comfortable shoes. We are looking for an experienced E-commerce Operations Lead to join our team and contribute to our continued success.Role Overview:The E-commerce Operations Lead plays a crucial role in overseeing and optimizing the daily operations at Esska Shoes. Reporting directly to the Joint Managing Director, the successful candidate will be responsible for managing various operational tasks, ensuring efficiency, and maintaining high standards across all functions.Key Responsibilities but not limited to:- Warehouse Management:
Oversee the pick & pack team and warehouse operations to ensure timely and accurate order fulfilment.Implement and maintain efficient warehouse processes and systems.Monitor and manage stock levels, ensuring optimal inventory control.
Order and Delivery Management:
Coordinate and manage orders and deliveries from factories.Ensure timely and accurate delivery of products to customers (B2C).Work closely with suppliers and logistics partners to streamline the supply chain.Liaise with factories and supply product data such as barcodes and imagery.Oversee order fulfilment workflows using ShipStation, ensuring efficient shipping and accurate order processing.
Stock Management:
Maintain accurate inventory records and conduct regular stocktakes.Monitor stock levels and forecast future needs to prevent shortages or overstock situations.
Wholesale / B2B Operations:
Manage wholesale customer orders and bookings, ensuring accurate allocation of stock.Raise and manage customer purchase orders to factories via Zedonk, ensuring correct quantities, delivery windows, and product details.Coordinate wholesale customer packing and delivery requirements, including labelling, routing guides, and delivery schedules.Manage repeat orders and replenishment requests from wholesale customers.Work closely with the warehouse team to ensure wholesale orders are prepared, packed, and dispatched according to customer specifications.Liaise with wholesale customers and internal teams to resolve order or delivery issues.
Product creation:
Create new products with the ERP system (Zedonk)Generate and upload barcodes and QR codes for new productsGenerate and upload HS codes and customs descriptions to the relevant systems.
Systems Integration:
Ensure all operational systems and workflows are integrated and functioning correctly, including Shopify, ShipStation, SWAP (returns), Gorgias (customer service), and Zedonk (ERP).Troubleshoot and resolve system issues affecting order fulfilment, stock accuracy, and customer service.Continuously seek opportunities to improve and streamline operational systems and workflows.Ensure product data required for international shipping (HS codes, customs descriptions and barcodes) is accurate across all operational systems.
Office management:
Manage the day-to-day needs of the office.Maintain stock levels of consumables required for the effective running of operations.
Health and Safety:
Ensure compliance with all health and safety regulations and standards.Conduct regular health and safety audits and risk assessments.
Other:
Effectively manage direct reportsManage initial escalations from the customer service team
Qualifications/skills:
Proven experience in an operations management role, ideally within retail, e-commerce or consumer products (experience within footwear or fashion would be advantageous).Strong knowledge of warehouse management, inventory control, and supply chain processes.Excellent organizational and problem-solving skills.Ability to manage multiple tasks and priorities in a fast-paced environment.Strong leadership and team management abilities.Knowledge of health and safety regulations and best practices.Strong working knowledge of Shopify, including product management and order workflows. Experience with operational platforms such as ShipStation, SWAP (returns), Gorgias (customer service), and ERP systems such as Zedonk is highly desirable.Strong IT skills, including Word and ExcelExcellent written and verbal communication skills
Personal Attributes:
Detail-oriented with a focus on accuracy and efficiency.Strong communication and interpersonal skills.Proactive and self-motivated with a hands-on approach.Ability to work collaboratively with cross-functional teams.Commitment to continuous improvement and operational excellence.
Apply now with your updated CV.INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Molecular GMP Biologist required with experience of working in molecular biology research laboratories with a variety of laboratory techniques skills in cell culture, cell based assays, protein analysis and purification.
Requirements
GMP Quality Standard experience.
Vaccine exposure to Clinical Research, Customer Service, Hospitals or Clinical Trials. Health and Safety leadership
Molecular GMP Biologist required with experience of working in molecular biology research laboratories with a variety of laboratory techniques skills in cell culture, cell based assays, protein analysis and purification.
Requirements
GMP Quality Standard experience.
Vaccine exposure to Clinical Research, Customer Service, Hospitals or Clinical Trials. Health and Safety leadership
Adopt working practices by Senior Client Services Manager
Work in accordance to the agreed business process
Ensure KPI measures for Service Excellence are delivered upon.
Sales & Customer relationships and play an active role in the on-going client relationship. Direct client contact.
Provide proposals for continuous improvement.
Feedback on initiatives for individual customer accounts to add value and drive increased profitability.
Report on positive activity driven by the Group.
Report lack of compliance to business process
Escalate issues and offer up solutions to problems.
Ensure client service KPI (key performance indicators) are delivered upon.
Responsible for project purchase order cover for own projects
Work with senior peers to understand how you manage client briefs and interpret these for Augustus Martin Group (Design / CAD / Print / Data brief for dynamic print / Logistics / AFD). Raise concerns where required to Senior Client Services Manager.
Communicate critical paths to clients and internal teams to manage expectations.
Review and fill in gaps in client briefs.
Training:
Mentoring and coaching
Internal training sessions
E-Learning
Cross-departmental training
Training Outcome:Permanent role, career progression between Augustus Martin. Employer Description:For over 50 years Augustus Martin have been a market leader in the manufacture of POS and Out-Of-Home communication. Over that time, in the ever-changing world of brand and retail marketing solutions, the only thing that has stayed constant is the innovation and craftsmanship of our team members. Our award-winning products and services and our continual drive for perfection, has enabled us to become the trusted partner for the biggest retailers and brands.
We are proud of our manufacturing heritage which is underpinned by a deeply engrained service ethos and the desire to always go the extra mile for our clients. These values are the foundation of our success.
Never frightened of change, our business has constantly evolved to offer sustainable end-to-end solutions in POS and Out-Of-Home environments. Our services and technical solutions ensure we can cost effectively deliver at every point from concept to installation.Working Hours :Monday to Friday, 8:30am to 4:30pm or 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Assistant General Manager – Contemporary Gastro DiningLondonUp to £55,000Who You'll Be Working For: Join one of the best in the business! This establishment is renowned for its exceptional food, guest-oriented service, and buzzing atmosphere. They truly value their team members and consider working here a fantastic addition to your CV.The Role of Assistant General Manager (AGM):
Reporting directly to the General Manager, the successful candidate will play a pivotal role in enhancing the overall service experience.This entails overseeing front-of-house operations, including hosting and order of service.With a substantial team under your leadership, your responsibilities will encompass mentoring, developing, and inspiring your colleagues.Your focus will be on prioritising both guests and team members, fostering a collaborative working environment.You will also gain valuable exposure to P&L management and the intricacies of running a successful and commercially thriving restaurant.At its core, this role is about spreading happiness through exceptional service!
To thrive in this role, you'll need:
Proven experience as a General Manager or Assistant General Manager in a contemporary venue where food and service are centre stageA background in high-volume hospitality, where both bar service and food quality are paramount.Outstanding people skills and a genuine passion for leading, developing, training, and motivating a large team.A true love for food and delivering exceptional customer service, coupled with boundless enthusiasm.A track record of driving measurable increases in sales.A history of thriving in high-volume environments.A "can do" attitude and the ability to inspire the front-of-house team to reach new levels of enthusiasm and energy.
If you are keen to discuss the details further, please apply today or send your cv to kate at COREcruitment dot com....Read more...
The successful applicant will be involved in a range of duties which will include:
Assisting with servicing vehicles - carrying out checks and maintenance according to manufacturers’ guidelines
Repairing and replacing faulty parts and components
Carrying out brake checks
Maintaining repair and service records
Assisting in diagnosing vehicle defects and informing the senior mechanic of the work content
Assisting in carrying out general repairs and major overhauls or replacement of engines and gearboxes as required
Ensuring the security of vehicles
Adhering to all health and safety procedures to ensure safe working practices
Assisting with keeping the working environment clean and tidy
Full training will be given.Training:Motor Vehicle Service and Maintenance Technician - Light Vehicle Level 3.
You will attend our Eastbourne Campus one day a week during term time, where you will learn motor vehicle theory and practical skills.Training Outcome:Potential permanent full-time employment upon successful completion of the apprenticeship.Employer Description:Established in 1908, Berwick Service Station is family owned and run business. We are an independent village garage committed to honesty and transparency, value for money and exceptional customer service carrying out car repairs, MOT’s and servicing.Working Hours :Monday - Friday, 08:00 - 17:00.Skills: Communication skills,Attention to detail,Initiative,Desire to learn,Able to work independently....Read more...
Duty Manager – Cinema Venue - Up to £38,000We are currently recruiting for a Duty Manager/Assistant Manager to join a vibrant cinema venue in London. This is a fantastic opportunity for a customer-focused hospitality professional who enjoys being on the floor, leading a team, and delivering an exceptional guest experience.This is a hands-on operational role where you will oversee the daily running of the venue, managing both the food & beverage and retail offering while ensuring excellent service standards.The Role:
Leading and supporting a team of around 7 team membersReporting directly to the General ManagerManaging the day-to-day operations on the floorDriving sales and upselling opportunities across food, beverage and retailEnsuring a high standard of customer experience and service deliverySupporting the smooth running of both cinema screenings and guest services
The role will involve varied shifts including mornings and evenings, so flexibility is required.
About You:
Previous experience within cinemas, theatres, entertainment venues, or a strong hospitality backgroundA customer-first mindset with excellent people skillsConfident leading and motivating a teamCommercially aware with a natural ability for upselling and driving revenuePassionate about delivering memorable guest experiencesAn interest in cinema and entertainment would be highly desirable
If you are keen to discuss the details further, please apply today or send your CV to Kate B OR call 0207 790 2666....Read more...
Greeting customers and helping them with enquiries about things like housing, waste & recycling, and planning
Responding to customers by phone, email, online forms and face‑to‑face
Supporting reception and keeping the front‑of‑house looking great
Encouraging customers to self‑serve using our digital tools.
Working with teams across the Council to get customers the answers they need
Learning how to handle sensitive enquiries and support vulnerable residents
Keeping our systems and records up to date
Training Outcome:
Progression on to the Customer Service Level 3 Apprenticeship
Completion of this Apprenticeship could lead to a role as a Customer Service Officer
Employer Description:At Waverley Borough Council, ee provide a range of services including housing, planning, refuse collection, recycling, environmental services, council tax collection, leisure faciltites, playgrounds and parks as well as support for vulnerable people.
We contribute to local communities and make a difference to those who live and work in the Waverley Borough. Working with us means that we unvest in you and your career in a fair and flexible workng environment.
We are an ambitious organisation with clearly defined priorities. All our work stems from the aim to deliver local, open and interactive government, create a strong and resilient local economy and to protect our environment by taking effective action to tackle the Climate Emergency. We believe in delivering good quality housing for people of all incomes, effective stratgic planning to meet the needs of our communities, and delivering projects that improve the health and wellbeing of our residents.
Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
You will support the residential the conveyancing teams in a wide range of administrative duties:
Providing fee estimates, opening files, producing standard and ad hoc correspondence, ordering searches
Handling telephone enquiries, correspondence & emails to provide updates and information.
Drafting and amending letters and legal documents
Working as part of an office team to provide an efficient and friendly service to our clients
Take guidance to proactively deal with matters, ensuring clients, estate agents and all interested parties advised of developments at all stages
Liaising with staff from other Ocean group companies
Reporting on contracts to clients
Liaising with other law firms and estate agents when involved in transactions
Develop knowledge and skills for referral of all Ocean services and ensuring an exceptional customer experience.
Providing assistance to the office conveyancer as required
Protecting clients' interests at all times, while taking precautions against potential fraud and money laundering
Ensuring adherence to service level agreements, ensuring clients’ expectations are met, updated as necessary
Supporting all team members in providing an exceptional customer experience
Full training will be given in order to complete the above duties to the best of your ability.Training Outcome:
At the end of the apprenticeship we would be expecting to offer full time employment with potential for career progression in the future
Employer Description:
Residential Conveyancing – sales, purchases and re-mortgages
Working Hours :Monday - Friday, 9.00am to 5.30pm, with 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
