Your position will involve various tasks. Some are detailed below:
Key responsibilities:
Sales:
You will be required to field sales enquiries from telephone and email contact and generate relevant quotes from these enquiries
Technical:
Although you are not expected to have specific product knowledge in the beginning, the ability to learn over time and to impart this knowledge to consumers and/or retailers is vitalSystems
You will be expected to work with the computer-based quote system to answer questions and queries from customers
You will be expected to liaise with external couriers to facilitate deliveries to customers and help with any queries
There will be an opportunity for the right person to have an impact on the social media set up of the business
Ensuring that the Policies of the company are observed and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality
Full training will be given in all areas, as required
A willingness to engage in the business and to learn are the most important attributes
Apprenticeship Training:
As part of your contract of employment you are required to:
Attend and be punctual for all lessons with regards to your apprenticeship programme
Complete all assignments with regards to your apprenticeship by the required timeline
Attend all work-based training/support sessions
Organised:
The successful candidate will need to demonstrate strong organisational skill
Good communicator:
The ability to speak to a wide range of consumers and retailers by phone, email and occasionally in person is vital
A professional, friendly, warm and helpful manner is essential
Must have a good level of numeracy and literacy skills
IT literate and have a good understanding of Microsoft Packages
Training:Overview of Customer Service Level 2 Apprenticeship Standard:
The role of a customer service practitioner is to deliver high-quality products and services to the customers of their organisation
Your core responsibility will be to provide a high-quality service to customers
The standard covers the following:
Knowledge:
Knowing your customers
Understanding the organisation
Meeting regulations and legislation
Systems and resources:
Your role and responsibility
Customer experience
Product and Service knowledge
Skills
Interpersonal skills
Communication
Influencing skills
Personal organisation
Dealing with customer conflict and challenge
Behaviours/Attitude
Developing self
Being open to feedback
Team working
Equality – treating all customers as individuals
Presentation – dress code, professional language
“Right first time”
You will complete an End Point Assessment. This will involve the following:
Showcase/Portfolio
Interview
Practical Observation
Professional Discussion
You are given time off, one day per week, to study; you are required to attend Kirklees College, Huddersfield Centre. You will also attend other meetings via Teams to complete work for your apprenticeship. The study day is a Wednesday.Training Outcome:
We have successfully supported apprentices previously and offered full-time opportunities following the right attributes being demonstrated
Therefore, there's a strong chance there will be a full-time role available, subject to satisfactory employment and completion of the apprenticeship programme
Employer Description:DEVOTED TO QUALITY, FOR LASTING LUXURY Since 1861, we have designed and created bathrooms that have longevity at their heart. Each and every product is meticulously made, not only for the exceptional quality and craftsmanship it exudes, but also for the fact that it will give many years of luxurious service. As the antithesis to today’s throwaway society, we at Thomas Crapper strive to do things differently, creating products that are made responsibly, with a low carbon footprint using suppliers close to our home in Yorkshire, England. For over 150 years, we have remained true to the belief that buying well means you buy only once, and it is this unerring devotion to quality that has seen the company awarded with several Royal Warrants. Sometimes, it’s the little touches that can make all the difference. Our meticulous attention to detail leads us to create only the very finest products, which we are delighted to share with you in our new brochure for 2022.Working Hours :Monday - Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Excellent Timekeeping,Excellent Attendance....Read more...
To provide support to the Business Support Managers
To support development and management of the administrative systems
To support the provision of a proactive and confidential secretarial and administrative support service to the Director and, where time and priorities allow Heads of Service withing the department
To coordinate diaries and arrange appointments to utilise time to best advantage
To support the scheduling, organisation and servicing of meetings
To support production of quality documents and reports by ensuring a consistent format and presentation is maintained
To monitor correspondence, ensuring the timely provision of written replies on behalf of the Director or Heads of Service where required and take follow-up action where appropriate, redirecting if necessary
To operate a bring-forward system for the Director I Management Team and ensure ready access to all relevant papers and supporting documentation for meetings, interviews, etc
Alert the Director where there are areas for concern or urgent action
To receive telephone calls and personal callers on behalf of the Director, respond to enquiries where possible or refer the enquiry if appropriate
To maintain efficient, effective and confidential electronic and paper filling systems
To implement Departmental administrative policies and procedures
To liaise and work in close co-operation with Heads of Service, managers and support staff as required
To assist in the operational implementation of new processes resulting from policy development
To support the Director and other Departmental budget holders by ensuring dissemination of up to date and accurate budget information for discussion at divisional senior leadership team meetings
To carry out all duties and responsibilities in accordance with the Council's procedures on Equal Opportunities and Customer Care policies and procedures and are trained in their implementation where necessary
To monitor the implementation of Health and Safety procedures and to raise any concerns or suggestions for revision with the Head of Service, supporting preparation of reports for the Director as required
To input data on relevant IT systems in an accurate and timely basis and to be aware both performance indicators this data contributes to and of the department's and council's Performance
To participate in and service departmental, corporate, cross departmental or multi-agency working groups as required
To undertake any other duties as required by the Director or Head of Service as appropriate to the grading of the post as required by management
To carry out all duties and responsibilities in accordance with the Council's procedures on Equal Opportunities and Customer Care policies and procedures and are trained in their implementation where necessary
Training:
Level 3 Business Administrator Apprenticeship Standard
Flexible online learning
A combination of live webinars, self study, learning journals and online modules
Training Outcome:
This role may be a gateway to further career opportunities, such as management or senior support roles
Employer Description:The London Borough of Merton Council, located in South West London, is dedicated to serving a diverse and vibrant community, offering innovative public services and fostering sustainable development. Join a forward-thinking council committed to excellence, inclusivity, and the well-being of its residents.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative,Independent working....Read more...
Preparing products ready for installation
Installation and removal of our products
Maintenance of our products, servicing, repairs, reconditioning
Training:
Day release to attend Wiltshire College & University Centre Chippenham campus during term time
In our workshop with our trained engineers
On the job training with DBS checked engineers visiting customer homes
Training Outcome:Upon successful completion of the apprenticeship programme, there maybe an option to progress on to a workshop engineer or field engineer role.Employer Description:We are a small team of 20 staff and have been in business for 21 years. We pride ourselves on our customer service and are Which Trusted Traders with 5* customer ratings, awarded the Which Certificate of Excellence in 2020.Working Hours :Monday to Friday, 8.30am to 5.00pm.
Excluding bank holidays.
30 minute lunch unpaid break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Engineering basics....Read more...
Sales Operations ExecutiveLocation: Wilmslow, Cheshire (Hybrid)Working Hours: 8:30 am – 5:00 pm
We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleagues’ and clients’ experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
The Citation Group is looking for a detail-oriented and proactive Sales Operations Executive to join our fast-paced and growing Contact Centre team. This is a fantastic opportunity to play a key role in supporting our internal finance operations as we continue our exciting international growth journey.
We’re looking for someone with excellent organisational skills and a collaborative approach to working across teams. If you thrive in a dynamic environment and enjoy being part of a business that makes a real impact, we’d love to hear from you.
The role:• Review recorded customer calls to assess the quality of appointments booked, ensuring they meet business standards and criteria.• Share selected call recordings with colleagues to support training, feedback, and continuous improvement initiatives.• Manage the administration and allocation of inbound leads to the appropriate teams or individuals.• Answer inbound customer calls, providing a professional and helpful first point of contact.• Handle appointment cancellations efficiently, updating systems and communicating changes as needed.
Requirements:About you:• Confident and proactive, with a positive, can-do attitude.• Quick to pick up the phone and handle challenges head-on.• Strong listener with great attention to detail.• Eager to learn and excel.• Sales or contact centre background is a bonus.• Organised, reliable, and comfortable with admin tasks.• Understands the value of great customer service.• A team player who communicates clearly and works well with others.
Why join us?If you're looking for your next opportunity to grow, have an eye for detail, and enjoy being the person who keeps things on track behind the scenes – this could be the perfect role for you!
As our new Call Quality & Support Administrator, you'll join a vibrant, fast-paced team that values collaboration, energy, and great conversations. In this role, you'll help ensure our appointments meet high standards, support lead management, and keep daily operations running smoothly.
In return, you’ll get full training, ongoing support, and access to great benefits as part of the Citation Group. Whether you're taking your first step into a quality or admin role, or building on experience in a sales or customer service environment, this is a brilliant place to learn, grow, and make a real impact.
Here’s a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Why not come and join our growing team now?
Hit Apply now to forward your CV.....Read more...
Sales Operations ExecutiveLocation: Wilmslow, Cheshire (Hybrid)Working Hours: 8:30 am – 5:00 pm
We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleagues’ and clients’ experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
The Citation Group is looking for a detail-oriented and proactive Sales Operations Executive to join our fast-paced and growing Contact Centre team. This is a fantastic opportunity to play a key role in supporting our internal finance operations as we continue our exciting international growth journey.
We’re looking for someone with excellent organisational skills and a collaborative approach to working across teams. If you thrive in a dynamic environment and enjoy being part of a business that makes a real impact, we’d love to hear from you.
The role:• Review recorded customer calls to assess the quality of appointments booked, ensuring they meet business standards and criteria.• Share selected call recordings with colleagues to support training, feedback, and continuous improvement initiatives.• Manage the administration and allocation of inbound leads to the appropriate teams or individuals.• Answer inbound customer calls, providing a professional and helpful first point of contact.• Handle appointment cancellations efficiently, updating systems and communicating changes as needed.
Requirements:About you:• Confident and proactive, with a positive, can-do attitude.• Quick to pick up the phone and handle challenges head-on.• Strong listener with great attention to detail.• Eager to learn and excel.• Sales or contact centre background is a bonus.• Organised, reliable, and comfortable with admin tasks.• Understands the value of great customer service.• A team player who communicates clearly and works well with others.
Why join us?If you're looking for your next opportunity to grow, have an eye for detail, and enjoy being the person who keeps things on track behind the scenes – this could be the perfect role for you!
As our new Call Quality & Support Administrator, you'll join a vibrant, fast-paced team that values collaboration, energy, and great conversations. In this role, you'll help ensure our appointments meet high standards, support lead management, and keep daily operations running smoothly.
In return, you’ll get full training, ongoing support, and access to great benefits as part of the Citation Group. Whether you're taking your first step into a quality or admin role, or building on experience in a sales or customer service environment, this is a brilliant place to learn, grow, and make a real impact.
Here’s a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Why not come and join our growing team now?
Hit Apply now to forward your CV.....Read more...
Opticians vacancies and Dispensing Optician Manager jobs based in Rochford, Essex. Zest Optical recruitment are working with an independent Opticians in Rochford to hire a full time Dispensing Optician Manager.
A successful independent Opticians based in Rochford, Essex are looking for a full time Dispensing Optician Manager to lead the team.
Dispensing Optician Manager – Role
Community based independent
Village feel location
Mixed patient base
Range of frames to suit every budget
Rodenstock lenses
Focus on quality and customer service
Leading a team of 2-3 people
Stock management
Complex dispensing
Problem solving
Input into business decisions – stock selection for example
Support and development opportunities
Full time to include Saturdays (1 in 4 off)
Typical working hours from 9am to 5.30pm (5pm on a Sat)
Basic salary between £35,000 to £39,000 depending on experience
Bonus scheme - 8%
Free parking close by
Dispensing Optician Manager – Requirements
Fully qualified Dispensing Optician registered with the GOC
Leadership or supervisory experience ideally but will also also consider someone taking the first step into management
Looking for a career not just a job
Passionate about eyewear
Exceptional customer service skills
Team player
Attention to detail
To avoid missing out on this amazing opportunity please send a copy of your CV or call 01142381726 for more information.....Read more...
The procedures for the maintenance of tools and the workshop
Routine servicing and inspection procedures
Steering and suspension geometries, electrical circuit requirements and calculations
Construction and operation of vehicle components and systems
Diagnose and fix common fault types, causes and effects of different types of faults
Other tasks and procedures related to role and apprenticeship standard
Training:
Motor Vehicle Service and Maintenance Technician - light vehicleLevel 3 Apprenticeship Standard
Training will take place one day a week at Worcester campus
Training Outcome:
On completion of their apprenticeship programme the successful candidate may be given opportunity to be a full time permanent technician and train to be an MoT Tester
Employer Description:Friendly, reliable and independent
Welcome to Worcester’s Mobile Mechanic, your local, friendly, independent garage.
You’ll always get a warm welcome and calm, efficient car maintenance from our team of qualified mechanics – whether it is to carry out a service, MOT, repairs, or to replace tyres.
We’re the only garage in Worcester to receive certification from the Automobile Association and were given the prestigious award after a thorough inspection assessing both customer experience and workshop practices.Working Hours :Between opening times of Monday - Friday, 08:00 - 17:30Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Assisting with day-to-day administrative tasks such as data entry, filing, and document management
Supporting the scheduling and coordination of washroom service routes
Answering customer enquiries via phone and email in a professional manner
Maintaining accurate records of client contracts and service agreements
Helping to prepare reports and presentations for internal use
Liaising with suppliers, engineers, and field staff as required
Upholding company standards in health, safety, and hygiene compliance
Training:
Full Business Administration Apprenticeship at Level 3
You will not attend college, assessments will be work based
Training Outcome:
At the end of the Apprenticeship, the candidate can expect a strong possibility of being offered a permanent position, depending on performance and business needs
For the right candidate, there are also excellent opportunities for progression and continued development within the company
Employer Description:Liberty Hygiene Ltd is a leading provider of high-quality washroom services across the UK but mainly in the South East and London. We pride ourselves on delivering reliable, hygienic, and sustainable solutions for our clients.Working Hours :Monday - Friday, 9.00am - 5.00pm with a 1 hour unpaid break. Either 2 x 15 min & 1 x 30 min or 1 x hourSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Non judgemental,Patience....Read more...
Meeting and greeting customers
Cash handling
Building professional relationships with customers
Receptionist duties
Booking appointments
Ordering spectacles and contact lenses
Pretesting
Training Outcome:After gaining the Level 3 Optical Assistant qualification, you can study further to become a qualified Dispensing Optician. From there, you can progress and study to become a Contact Lens Optician or Optometrist.Employer Description:Eyesite Eyecare Centres are a private independent opticians based in Coventry. With four practices across the city we aim to ensure our customers receive a convenient and high quality service. We have a reputation for providing highly personal customer service and top quality eye care, our team at Eyesite are dedicated to delivering the highest standards of excellence. We understand the importance of eye health and put this at the centre of everything we do. Our customers matter to us and our focus is to make sure they can see well while looking good too. As one of the leading independent opticians in the Midlands, Eyesite Eyecare Centres we provide a full range of eye health products and services (private and NHS) including eye examinations, NHS eye health services, spectacles, contact lenses and sunglasses.Working Hours :Shifts to be confirmed - working hours will be Monday to Friday between the hours of 9.00am - 5.30pm, Saturday work may also be required.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
Trainee Field Service Engineer Sheffielfd £26,000 - £28-000 (OTE £45,000) + Salary Review Increase After Probation + Training + Optinal Overtime + Van + Company Bonus + No Weekends + Early Friday Finish
Do you have an electro-mechanical background looking to join a growing, family-oriented company that will provide you with the training necessary to become a fully skilled engineer. This is a fantastic opportunity to receive full in-house training on bespoke manual handling equipment, with optional overtime available to significantly boost your earnings. Best of all, there’s no call-out rota and no weekend work, giving you a great work-life balance.In this role as a Trainee field service engineer, you’ll travel to customer sites across a regional Midlands patch, carrying out service and maintenance on specialist equipment. You’ll be joining a supportive, close-knit team within a company that prides itself on staff development and long-term careers. This position would suit a mechanically minded individual — whether experienced or in the early stages of your career — who’s looking for hands-on training, career growth, and a chance to be part of a business that values its people.
Your Role as a Trainee Field Service Engineer Will Include:
Carrying out planned and reactive maintenance on material handling equipment
Full Training provided
Mondays - Fridays 39 hours per week (7:30-16:00 Monday – Friday)
You Will Need to Have:
NVQ Level 3 in engineering (or relevant experience)
Electro Mechanical background
Full UK Drivers' License
Keywords: Electro-Mechanical Engineer, Field Service Engineer, Maintenance Engineer, Mechanical Maintenance, Electrical Engineer, Material Handling Equipment, Engineering Jobs Derbyshire, Service Engineer Midlands, Mechanical Fitter, Electrical Technician, Automation Engineer, NVQ Level 3 Engineering, Multi-skilled Engineer, Industrial Equipment Maintenance, Plant Engineer, Mechanical Engineering Jobs, Electrical Engineering Jobs, Field Maintenance Engineer, Equipment Servicing, Engineering Careers UK, Technical Engineer, Engineering Sector Jobs, Industrial Field Engineer, Mechanical Technician, Service & Repair Engineer, Engineering Jobs with Training, Field Engineering Role, Hands-on Engineering, UK Engineering Jobs, Service Engineer Manufacturing Sector....Read more...
Trainee Field Service Engineer Chesterfield £26,000 - £28-000 (OTE £45,000) + Salary Increase After Probation + Training + Optinal Overtime + Van + Company Bonus + No Weekends + Early Friday Finish
Do you have an electro-mechanical background looking to join a growing, family-oriented company that will provide you with the training necessary to become a fully skilled engineer. This is a fantastic opportunity to receive full in-house training on bespoke manual handling equipment, with optional overtime available to significantly boost your earnings. Best of all, there’s no call-out rota and no weekend work, giving you a great work-life balance.In this role as a Trainee field service engineer, you’ll travel to customer sites across a regional Midlands patch, carrying out service and maintenance on specialist equipment. You’ll be joining a supportive, close-knit team within a company that prides itself on staff development and long-term careers. This position would suit a mechanically minded individual — whether experienced or in the early stages of your career — who’s looking for hands-on training, career growth, and a chance to be part of a business that values its people.
Your Role as a Trainee Field Service Engineer Will Include:
Carrying out planned and reactive maintenance on material handling equipment
Full Training provided
Mondays - Fridays 39 hours per week (7:30-16:00 Monday – Friday)
You Will Need to Have:
NVQ Level 3 in engineering (or relevant experience)
Electro Mechanical background
Full UK Drivers' License
Keywords: Electro-Mechanical Engineer, Field Service Engineer, Maintenance Engineer, Mechanical Maintenance, Electrical Engineer, Material Handling Equipment, Engineering Jobs Derbyshire, Service Engineer Midlands, Mechanical Fitter, Electrical Technician, Automation Engineer, NVQ Level 3 Engineering, Multi-skilled Engineer, Industrial Equipment Maintenance, Plant Engineer, Mechanical Engineering Jobs, Electrical Engineering Jobs, Field Maintenance Engineer, Equipment Servicing, Engineering Careers UK, Technical Engineer, Engineering Sector Jobs, Industrial Field Engineer, Mechanical Technician, Service & Repair Engineer, Engineering Jobs with Training, Field Engineering Role, Hands-on Engineering, UK Engineering Jobs, Service Engineer Manufacturing Sector....Read more...
Answering the phone and liaising with clients and colleagues to assist with queries
Proactively produce correspondence for both care professionals and clients to ensure they are kept up to date with any changes
Use of Microsoft applications such as Outlook, Teams, Word and Excel
Work with our administrator to monitor and maintain appropriate levels of PPE and stationery
Contribute to the management of events e.g. open day, community events
Support the recruitment and pre-employment checks processes where appropriate
Support admin with the coordination of newsletters, leaflets and recognition awards
Ensure e-mails are forwarded to the correct service for a prompt response
Keep up to date with information or changes in service provision to ensure the customer always receives the right information
Take part in meetings, taking notes and minutes as required, providing feedback on the service provided to our clients and colleagues
Support projects and IT initiatives where appropriate
Work in a manner that supports compliance with GDPR
Maintain a tracker for relevant car documentation to ensure our staff are compliant
Undertake any photocopying/laminating/shredding requested by colleagues
Help to promote our digital strategy by assisting clients to access our services on-line
Ensure compliance with Home Instead’s Equality, Diversity and
Equal Opportunities policy, in respect of employment and service delivery
Carry out any other duties deemed necessary for the successful operation of the business
Training:
Training will be delivered through on-line classes with the Training Provider
In-House Training will be given to successful apprentice throughout their apprenticeship
Designated time to complete your on-the-job training weekly
Training Outcome:
If applicant is successful, the role will be reviewed and a post offered if one is available at the time
Employer Description:Home Instead help the local community, providing care and support to allow individuals to lead fulfilled lives in safe & familiar surroundings where they feel most comfortable.
With round the clock support from the local Home Instead office, our dedicated team of Care Professionals provide a range of in-home care services across the area.Working Hours :Monday to Friday 9am to 5pm with half an hour lunch break each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience....Read more...
Are you an experienced LGV Class 2 (Category C) driver looking for a new challenge? We’ve got the perfect opportunity for you. We are a family-owned business with a 40-year history in the industry. We pride ourselves on maintaining a friendly, supportive working atmosphere.Key Responsibilities:
Safely operate LGV Class 2 vehicles to transport and deliver skip bins to various locations.Perform daily vehicle inspections to ensure safety and maintenance standards are met.Adhere to all driving laws and regulations.Maintain accurate logs of deliveries and customer interactions.Assist with loading and unloading of skip bins when necessary.Provide excellent customer service, representing our family business with professionalism and courtesy.
Required Attributes:
Valid LGV Class 2 Category C driving license.Proven experience as a skip driver or similar role.Knowledge of driving laws and regulations, with an adequate driving record.Good communication and customer service skills.A team player who can also work independently.
Education and Experience:
Valid CPC (Certificate of Professional Competence).Digital tachograph card.Minimum of 1 year experience driving LGV Class 2 vehicles.
We offer a competitive salary, a supportive work environment, and the opportunity to become part of our extended company and family. Hourly Pay - Standard 7am to 4.30pm Mon – Fri15.25 per hourHourly Pay – Overtime before 7am or after 4.30pm22.90 per hourHourly Pay Saturday22.90 per hourAttendance Contribution Per Day20.00 per dayIncentive Payment Per Day (Mon-Sat) - Paid Monthly 15.00 per day How to ApplyIf you’re a professional driver looking to join a tight-knit team, we’d love to hear from you. Please submit your CV to the link provided & we will be in direct contact.....Read more...
Administrator, Salary: Circa £25,000 – £26,000 per annum , Monday to Friday (Days) – No weekend work Location: Bradford Contract Type: Permanent, Full-TimeJoin a leading multinational manufacturing company as an Administrator, working in a modern, air-conditioned facility with a supportive and friendly team. This is a permanent position, ideal for someone who thrives in a fast-paced environment and takes pride in delivering high-quality administrative support.Key Responsibilities of the Administrator:
Provide comprehensive administrative support to the team and wider business
Accurately input data into Excel and maintain up-to-date records
Handle incoming enquiries from both internal and external customers
Manage incoming orders, including pricing of parts and general customer service
Maintain documentation and assist with customer order processing from enquiry to completion
Support reporting and follow-ups to ensure deadlines are met
Requirements: To be considered for this role, you should have:
Proven experience in an administrative role
Strong organisational skills and attention to detail
Excellent written and verbal communication skills
Proficiency in Microsoft Excel (advanced level preferred)
Ability to multi-task and work efficiently to tight deadlines
A proactive approach and ability to work independently with minimal supervision
Experience working in an engineering or manufacturing environment (desirable)
A strong team spirit and passion for customer service
A "completer/finisher" mindset with a drive to see tasks through to completion
Benefits:
Competitive salary up to £26,000
25 days holiday + bank holidays
Permanent full-time contract
Friendly, modern working environment
Free onsite parking
Opportunity to join a growing business with career development potential
If you would like a private chat about the role, please contact Rodger Morley at E3 Recruitment....Read more...
As a Customer Service Apprentice at Sharnbrook Surgery you will be responsible for undertaking a wide range of reception duties and the provision of administrative support. Duties can include but are not limited to:
Supporting the dispensary, medication collection from dispensary
Stock checks
Booking appointments
Processing of prescriptions (electronic and hard copy)
Alongside this role you will work towards achieving a Level 2 Customer Practitioner qualification. Key roles and Responsibilities:
You will assist with the processing of incoming and outgoing prescription requests
Welcome patients and visitors to the practice, directing requests appropriately including the dispensary window
You will be filing and storing records as required. As well as photocopying any necessary documentation
To contact patients regarding prescription requests and collection of medication from the dispensary
Ensuring the input of accurate data into the patient’s healthcare records as necessary
Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
Help the dispensers with the packing of prescription medicine
You will help to maintain a clean, tidy, effective working area at all times including the dispensary stock area
Help with stock control under the instruction of the dispensers
Support all clinical staff with general administrative tasks as requested
Assist with the monthly claim to the Prescription Pricing Authority (PPA)
Training:Level 2 Customer Service Practitioner.Training Outcome:Upon successfully completing the apprenticeship, the practice is looking to develop the role into a fully trained dispenser.Employer Description:Sharnbrook Surgery offer Chronic Disease Management, Dressing Clinic, Family Planning, Hearing Aids, Maternity Care, Phlebotomy, Physiotherapy –Self-referral, Sexual Health, Smoking Cessation, Weight Management.Working Hours :Monday to Friday (core hours are 08:00 - 18:30)Skills: communication skills,Confident,Good time keeper,Motivated....Read more...
Ordering car parts using on-line systems
Chasing up missing or incorrect parts with suppliers
Packaging and returning any unused/unwanted parts
Regular communication with mechanics
Liaising with customers to let them know when parts have arrived
Inbound and outbound telephone calls
Advice and guidance of products
Working to a high level of customer service at all times and remain courteous and polite to customers
Basic accounts, cashiering and banking along with some vehicle admin work – invoicing trade cars
Training:Business Admin Apprenticeship standard, consisting of:
Knowledge and competence qualification in Business Admin Level 3
End-Point Assessment (EPA) - final test and observation
Functional Skills maths (if required)
Functional Skills English (if required)
Delivery method and location to be confirmed
Training Outcome:
There is high potential of a permanent role with the organisation upon successful completion of your apprenticeship with room for progression
Employer Description:Family-owned business Est. 1953. Clarks of Stourbridge is a new main MG dealership based in Stourbridge.
The business was first founded by Mr Derrick Grieveson in Worcester in 1953 and operated
under the name of Worcester Carsales. The dealership moved in 1963 to a new site in Hylton Road, Worcester, and 1973 saw Mr Grieveson’s son and current Managing Director, Mr Stuart Grieveson, join the family company. In the last 25 years the company has acquired many new car
franchised dealerships in the West Midlands.
During 70 years of trading, the family-run business has seen three generations of the Grieveson family enjoying working for the firm, and to date, three of Mr Grieveson’s
grandchildren work within the group.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,Customer Service....Read more...
Recruit4staff are proud be be representing their client, a leading hospitality group in their search for a General Manager to run a Public House in Deeside.This role is ideal for someone with a strong background in hospitality management who can oversee all aspects of a food-serving pub, including front-of-house service, kitchen coordination, staffing, stock control, customer satisfaction, and profitability.What our client is offering the successful General Manager:
Annual salary £34,000 plus 10% of net profitsShared live in accommodation options (first month free, rent negotiable thereafter)Established customer base
The Role:
Responsible for all onsite operationsCompleting all relevant paperwork and documentationOrganising and promoting social events to enhance revenue of the siteProviding excellent levels of customer service and offering solutions to complaintsResponsible for all Health and Safety on siteResponsible for staff recruitment and management, conducting regular reviews, organising staff rotas and payroll.Conducting regular stock takes and maintaining stock levelsMaximising revenue and marginCash handling, responsible for petty cash and keeping detailed records Completing all finance paperwork in a timely manner and submitting to Head Office within agreed timeframes
What our client is looking for in the successful General Manager:
Previous experience within hospitality management - ESSENTIALA good standard of written and spoken EnglishCommercial awareness of the hospitality industryMicrosoft Office SkillsWilling and able to travel to other locations if required
Key skills or similar Job titles - Pub Manager, Site Manager, GMCommutable From - Wrexham / Deeside / Flint / Holywell / Chester / Ellesmere PortThis vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited who are operating as a recruitment agency, agent, agencies, employment agency or employment business.....Read more...
Recruit4staff are proud be be representing their client, a leading hospitality group in their search for a General Manager to run a Public House and Kitchen in Eastham.This role is ideal for someone with a strong background in hospitality management who can oversee all aspects of a food-serving pub, including front-of-house service, kitchen coordination, staffing, stock control, customer satisfaction, and profitability.What our client is offering the successful General Manager:
Annual salary £34,000 plus 10% of net profitsEstablished customer basePermanent positionImmediate interviews
The Role:
Responsible for all onsite operationsCompleting all relevant paperwork and documentationOrganising and promoting social events to enhance revenue of the siteProviding excellent levels of customer service and offering solutions to complaintsResponsible for all Health and Safety on siteResponsible for staff recruitment and management, conducting regular reviews, organising staff rotas and payroll.Conducting regular stock takes and maintaining stock levelsMaximising revenue and marginCash handling, responsible for petty cash and keeping detailed records Completing all finance paperwork in a timely manner and submitting to Head Office within agreed timeframes
What our client is looking for in the successful General Manager:
Previous experience within hospitality management - ESSENTIALA good standard of written and spoken EnglishCommercial awareness of the hospitality industryMicrosoft Office SkillsWilling and able to travel to other locations if required
Key skills or similar Job titles - Pub Manager, Site Manager, GMCommutable From - Wrexham / Deeside / Flint / Holywell / Chester / Ellesmere PortThis vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited who are operating as a recruitment agency, agent, agencies, employment agency or employment business.....Read more...
Champion the customer throughout the business and be the first elevated point of contact for our clients, their customer care teams and their individual tenants
Work with our clients at the point of handovers to be available to show their neighbourhood teams how features in the homework, and aid their tenants where this is required
Receive and log defects within our Development Management System
Assign defects to in-house teams and subcontract teams, arranging appointments with tenants for these to be completed
Keep tenants informed about upcoming appointments and liaise with tenants following completion of works to ensure total satisfaction in works complete
Monitor KPI performance against specific contract requirements
Undertake day to day call handling, answering inbound phone calls and direct around the team
Work with Customer Care Manager to assign work to Customer Care Operatives and manage their work routes
Training:Customer Service Practitioner Level 2.
Training Outcome:Following completion of this apprenticeship you will be offered a Customer Care role.Employer Description:Watson are a family business, delivering affordable housing along with private sale and build to rent developments across Greater Manchester, Lancashire and High Peak.Working Hours :Monday to Thursday 8am to 5pm, Friday 8am to 4pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Patience....Read more...
Empower Healthcare. Elevate Patient Outcomes. Join the Team Behind It All.£29,000-£31,000 | Full-time | UK-Based Applicants Only (No Visa Sponsorship)Do you have a passion for healthcare and a talent for delivering outstanding customer support? We're on a mission to transform clinical care through innovative, mobile point-of-care technology-and we're looking for a Customer Support Officer who shares our vision.As part of our growing team, you'll work closely with hospitals, healthcare providers, and suppliers to support the delivery and performance of our flagship solution-h-trak-which is revolutionizing how healthcare environments manage inventory, data, and care outcomes.About the RoleThis is a varied, hands-on role that combines technical support, customer engagement, and project coordination. You'll play a critical role in onboarding new clients, resolving data issues, managing product master data, and ensuring our systems are running smoothly and effectively across sites.Your Key Responsibilities:Customer Support:
Act as the first point of contact for customer queries and support requestsManage and respond to service tickets via Freshdesk within agreed SLAsDeliver on-site support and refresher training when requiredWork with suppliers to gather product data and resolve information issuesMaintain accurate product data in the HRS (Replenishment System) and PMD (Product Master Database)Monitor customer usage of h-trak and flag any concerns to the Customer Services ManagerCreate and manage customer logins, barcode sheets, and reports as needed
Project Support:
Support project managers by uploading and maintaining customer-specific datasetsAssist with setting up profiles for products, staff, and proceduresUpload pricing files when requiredProvide on-site implementation support, including training, data validation, and go-live assistance
Additional Duties:
Provide cover for team members during absencesSupport colleagues as needed and assist with ad hoc tasks
What You'll Bring:
Experience in an IT service or customer support environmentProficiency in Microsoft Excel (intermediate level ideal)Excellent communication skills, both written and verbalA solution-focused mindset and strong attention to detailA collaborative, team-oriented approach with a proactive attitude
Why Join Us?At the forefront of digital healthcare innovation, we support some of the UK's most critical clinical environments from operating theatres to radiology labs. Our solutions drive measurable improvements in patient outcomes, clinical efficiency, and hospital performance.What We Offer:
Competitive salary: £29,000-£31,000 (based on experience)A supportive, collaborative, and mission-driven team cultureThe chance to make a genuine impact in a fast-evolving sector
Please note:Applicants must have the legal right to work in the UK. Unfortunately, we are unable to offer visa sponsorship at this time. You must also have a full UK Driving Licence and access to a carApply NowIf you're excited by the opportunity to support cutting-edge healthcare solutions and want to join a company that's driving real change, we want to hear from you.Send your CV to the link provided & we will be in direct contact.....Read more...
Field Service Engineer
Limerick
€45’000 - €55’000 + No Weekends + Holidays + Company Car/Van + Fuel Card + Medical Sector + Training + ‘ Immediate Start’
Are you a Field Service Engineer ready to take your career into a thriving and future-proof industry? This is a fantastic opportunity to make the leap into the medical sector and join a company offering exceptional job stability, career growth, and long-term security.
Join a rapidly expanding medical equipment service company that is setting the pace in the industry and consistently winning new contracts. You'll benefit from structured training, a supportive team environment, and a role that offers a great work-life balance—no weekend work required. This role is best suited for a Field Service Engineer with electro-mechanical skills looking for a positive change!
Your Role As A Field Service Engineer Will Include:
Field Service Role - Covering Ireland
Service, Maintenance & Repair of Medical Equipment
Customer Facing In Hospitals
As A Field Service Engineer You Will Have:
Electro-Mechanical Skill Set
Desire To Get Into The Medical Sector
Full Clean Driving License
Happy To Travel
Keywords: Field Service Engineer, Mobile Engineer, Field Technician, Coffee Engineer, Vending Engineer, ATM Engineer, Amusements Engineer, Forklift Engineer, Technician, Workshop Engineer, Medical Engineer, Dunlin, Ireland, Galway, Cork, Limerick.....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults.
Testing of parts and systems to ensure correct working.
Following checklists to ensure all critical parts of vehicles are examined.
Carrying out bumper to bumper overview, service, and inspection.
Maintenance of electronic systems including on- board entertainment systems.
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment.
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this apprenticeship programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the garage, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the apprenticeship programme, you will receive the following:
Level 2 Apprenticeship Standard in Autocare Technician
Certificate in Automotive Refrigerant Handling
Level 2 qualification for safe isolation of electric and hybrid vehicles
Brand specific certifications
Progression towards Level 3 apprenticeship standard in Light Vehicle Maintenance and Repair
Training Outcome:Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network.Employer Description:Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers’ lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them. Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential.Working Hours :Monday - Friday, 08.30 - 17.30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Team working,Initiative,Patience....Read more...
My client is a well-known and recognised legal 500 law firm based in Solihull, they are one of the top practices in the region with a national reputation for providing a quality service.
An exciting vacancy has arisen for an Residential Property Solicitor or a experienced Conveyancer/Executive, to join their team. The role involves managing a diverse caseload of sale, purchase, freehold, and leasehold from file opening to completion. The successful candidate will have extensive experience of Residential Property transactions and be able to work with minimum supervision. They will also be motivated and able to create and maintain a solid client base in and around the area and will pride themselves on delivering a first class service throughout the entire conveyancing process.
Main Responsibilities
- Dealing with matters at all stages, from taking the clients initial instructions through to archiving, in accordance with office and accounts procedures.
- Taking instructions from clients and advising accordingly.
- Obtaining and preparing file documentation.
- Billing files and obtaining monies due to the firm from the clients and other parties.
- Delegated supervisory responsibilities as and when required
- Maintaining legal knowledge and skills
Key Skills Essential
- Ability to deal with technical details and to express solutions to complex legal issues in a concise and customer-friendly way.
- Literate and numerate.
- Ability to present and argue a case orally and in writing.
- Ability to work accurately in accordance with the requirements of each team.
- Ability to work under pressure.
- Ability to prioritise workload and meet deadlines.
- Ability to work on own initiative.
- Ability to work as a member of a team.
- Ability to deal with enquiries in a customer-friendly and effective manner.
- Good keyboard skills.
Knowledge
- Sound technical conveyancing knowledge
- Windows, Word and Excel
Experience
- 2+ years experience at a similar level
If you are interested in the above Conveyancer role, please call Ben Richardson on 01213681833 or forward your most recent CV to b.richardson@clayton-legal.co.uk.
Clayton Legal recruits for law firms and in house departments across the UK. Our pedigree and service levels give those looking to move in the legal market and law firms looking to recruit a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our website www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies.....Read more...
My client is a well-known and recognised legal 500 law firm based in Coventry, they are one of the top practices in the region with a national reputation for providing a quality service.
An exciting vacancy has arisen for an experienced Conveyancer/Executive, to join their team. The role involves managing a busy caseload of sale and purchase matters from file opening to completion. The successful candidate will have extensive experience of freehold and leasehold transactions and be able to work with minimum supervision. They will also be motivated and able to create and maintain a solid client base in and around the area and will pride themselves on delivering a first class service throughout the entire conveyancing process.
Main Responsibilities
- Dealing with matters at all stages, from taking the clients initial instructions through to archiving, in accordance with office and accounts procedures.
- Taking instructions from clients and advising accordingly.
- Obtaining and preparing file documentation.
- Billing files and obtaining monies due to the firm from the clients and other parties.
- Delegated supervisory responsibilities as and when required
- Maintaining legal knowledge and skills
Key Skills Essential
- Ability to deal with technical details and to express solutions to complex legal issues in a concise and customer-friendly way.
- Literate and numerate.
- Ability to present and argue a case orally and in writing.
- Ability to work accurately in accordance with the requirements of each team.
- Ability to work under pressure.
- Ability to prioritise workload and meet deadlines.
- Ability to work on own initiative.
- Ability to work as a member of a team.
- Ability to deal with enquiries in a customer-friendly and effective manner.
- Good keyboard skills.
Knowledge
- Sound technical conveyancing knowledge
- Windows, Word and Excel
Experience
- 2+ years experience at a similar level
If you are interested in the above Conveyancer role, please call Ben Richardson on 01213681833 or forward your most recent CV to b.richardson@clayton-legal.co.uk.
Clayton Legal recruits for law firms and in house departments across the UK. Our pedigree and service levels give those looking to move in the legal market and law firms looking to recruit a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our website www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies.....Read more...
The successful applicant will be required to work as a key member of our staff on a variety of administrative tasks. The role will require the ability to work in a team but also to be disciplined and motivated whilst working on your own after appropriate training. The role will allow you to gain experience in all dispensary administration (non-managerial) of a surgery. Duties will include:
To provide general administrative support for the Practice, including the following:
Support the Dispensary team with administrative tasks
Face to Face customer service with patients using the dispensary
Maintaining the filing and administrative systems
Accurately handing out patient medication with the completion of related legal forms
Support the dispensary functions of the practice
To provide a courteous and efficient reception service to patients, carers and visitors within the Practice ensuring:
Patients access the primary care services they require in a timely fashion.
Queries are answered or passed to an appropriate member of staff in a timely fashion.
To provide general assistance and administration to the Practice clinical and leadership teams, including:
Accurately updating patient records using System-One.
Taking action as requested by Doctors and the nursing team.
Phoning patients to inform them that they have medication to collect
Supporting the provision of a seamless co-ordinated multidisciplinary service through good communication
Any other tasks/duties as requested by the Partners, Management Team or Dispensary Supervisor.Training Outcome:Potential employment on completion of apprenticeship.Employer Description:The Doctors and staff at Old Mill & Millgates Medical Practice are proud to offer the highest standard of patient-centred healthcare to its 9,000 patients who live in Poringland, Hempnall and the surrounding areas.
We run many clinics for the management of chronic diseases such as asthma,
diabetes and offer a wide range of medical services including minor surgery, minor
illness and childhood vaccinations.Working Hours :Monday to Friday, 37.5 hours per week. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Motivated....Read more...