Contract Support / Planner - North Lanarkshire - Salary up to £28,000 CBW are looking for an experienced planner working within facilities management to join a leading FM business based in the North Lanarkshire region of Glasgow. This role is responsible for organising engineering workloads, managing customer communications, and ensuring smooth daily operations. The position requires strong coordination skills, accurate reporting, and a proactive approach to maintaining service standards and customer satisfaction. Key Responsibilities:Coordinate engineer schedules, balancing planned, reactive, and quoted works to meet operational targets.Manage workflow from job creation to completion, ensuring accurate documentation and timely communication with customers and internal teams.Handle customer queries, escalations, emails, and phone calls, providing updates and resolving issues where possible.Raise purchase orders, liaise with suppliers and subcontractors, and monitor material availability.Arrange engineer travel, accommodation, access requests, and equipment hire as required.Maintain accurate records across CAFM systems and customer portals, ensuring compliance with all procedures.Support reporting requirements and contribute to consistent service-level performance and engineer utilisation.Person Specification:Strong organisational, planning, and prioritisation abilities.Excellent communication and interpersonal skills, with the ability to liaise across departments and with customers.Ability to work autonomously, take ownership, and solve problems efficiently.Proficiency with Microsoft Office and other IT systems.Dependable, punctual, and capable of maintaining high standards under pressure.Open to innovation, contributing ideas to improve processes, systems, and team performance.Salary & Benefits:Salary up to £28,00025 days annual leave (+ public holidays)Employee discount shopping schemes on major brands and retailersBroad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes....Read more...
Facilities Planner - Glasgow - Salary up to £28,000 CBW are looking for an experienced planner working within facilities management to join a leading FM business based in the North Lanarkshire region of Glasgow. This role is responsible for organising engineering workloads, managing customer communications, and ensuring smooth daily operations. The position requires strong coordination skills, accurate reporting, and a proactive approach to maintaining service standards and customer satisfaction. Key Responsibilities:Coordinate engineer schedules, balancing planned, reactive, and quoted works to meet operational targets.Manage workflow from job creation to completion, ensuring accurate documentation and timely communication with customers and internal teams.Handle customer queries, escalations, emails, and phone calls, providing updates and resolving issues where possible.Raise purchase orders, liaise with suppliers and subcontractors, and monitor material availability.Arrange engineer travel, accommodation, access requests, and equipment hire as required.Maintain accurate records across CAFM systems and customer portals, ensuring compliance with all procedures.Support reporting requirements and contribute to consistent service-level performance and engineer utilisation.Person Specification:Strong organisational, planning, and prioritisation abilities.Excellent communication and interpersonal skills, with the ability to liaise across departments and with customers.Ability to work autonomously, take ownership, and solve problems efficiently.Proficiency with Microsoft Office and other IT systems.Dependable, punctual, and capable of maintaining high standards under pressure.Open to innovation, contributing ideas to improve processes, systems, and team performance.Salary & Benefits:Salary up to £28,00025 days annual leave (+ public holidays)Employee discount shopping schemes on major brands and retailersBroad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes....Read more...
MAINTENANCE MANAGER CREWE UP TO £50,000 + PROGRESSION + GREAT CULTURE + MON-FRI
Get Recruited are recruiting on behalf of a highly innovative and rapidly growing organisation delivering complex technical installation and service solutions across global, high-security environments including critical infrastructure, government, and commercial sectors.
They are seeking an experienced Maintenance Manager / Head of Service & Maintenance to lead and develop their global service operations. This is a senior leadership role responsible for driving operational performance, service excellence, and commercial success across installation, engineering, and service support teams. You’ll take ownership of the full Service & Maintenance function, ensuring exceptional service delivery, strong client relationships, and continuous operational improvement. This is a fantastic opportunity for a strategic leader who thrives in a fast-paced, technical environment and is passionate about building high-performing teams. This opportunity would suit someone from a Head of Service, Service Manager, Maintenance Manager, Operations Manager, Engineering Manager, Service Delivery Manager or similar leadership role within a technical, engineering, or installation-led environment.THE ROLE:
Leading the Service & Maintenance business unit, setting direction, objectives, and performance standards
Managing installation teams, service engineers, and service administration functions
Ensuring delivery of all internal KPIs and client-facing SLAs to maintain exceptional service standards
Overseeing service planning, scheduling, and resource allocation to optimise efficiency and responsiveness
Acting as the senior escalation point for major service issues and key client relationships
Driving continuous improvement across service processes, systems, and delivery models
Managing the department budget including forecasting, cost control, and financial performance
Improving service revenue, contract profitability, and operational cost efficiency
Evaluating service contracts, warranties, and maintenance agreements to ensure commercial viability
Developing KPI dashboards and reporting to monitor operational performance and service outcomes
Working closely with Sales, Projects, and Operations teams to ensure smooth project handovers and lifecycle management
Ensuring compliance with all relevant safety, regulatory, and quality standards
THE PERSON:
Proven experience leading a service, maintenance, or operational function within a technical environment
Currently in a Sor similar role
Strong leadership skills with experience managing engineering, installation, or service teams
Commercially aware with experience managing budgets and operational performance
Confident stakeholder manager with strong client-facing experience
Analytical and data-driven approach to performance improvement
Comfortable operating in a fast-paced environment with multiple priorities
Strategic mindset with a proactive, hands-on leadership style
Passionate about service excellence, customer satisfaction, and continuous improvement
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Head Of ServiceEast England
£70,000 - £80,000 Basic + Bonus + Progression + Company Vehicle + Increasing Holiday + Generous Pension + Growing Company + Job Satisfaction + Stability + Market Leader
Elevate your career now by stepping into a Head of Service role with a global company where you’ll lead a team of engineers, drive operational performance, and play a key part in the continued growth of a thriving engineering business. With clear technical progression opportunities, youȁ9;ll have the chance to shape the service department, implement improvements, and further develop your leadership career.
This company manufactures vehicle wash systems for commercial and industrial settings. Due to continued expansion and increasing demand, they are looking for a highly motivated and confident Head of Service Manager to oversee operations across theEast of England region and help drive their ongoing success. Join now and take the opportunity to thrive in a dynamic, forward-thinking environment where you’ll make a real impact.
The Head Of Service Role Will Include: * Managing Field Service Engineers * Attending Customer Sites / Oversee Service & Repairs Of Vehicle Wash Systems * Drive Efficiency and SLA Performance * Happy To Commute to the office in the East of England area The Successful Head Of Service Manager Will Have: * Previous Experience In A Head Of Service / Service Manager (or similar) role * Strong Leadership And Organisational Skills* Experienced with Budgets / P & L / Strategic Planning & Decision Making* Confident In the Approach Of Liasing with Clients* Ability To Commute To The Office In Essex, East of England
Please Apply Or Call Rebecka On 07458163046 For Immediate Consideration.
Keywords: Service Manager, Head of service, operations manager,operations director,Engineering Manager, Field Service Manager, Regional Service Manager, Maintenance Manager, Operations Manager, Service Supervisor, Engineering Supervisor, Mechanical Manager, Electrical Manager, Electro-Mechanical Manager, Field Operations Manager, Aftermarket Manager, Essex, Chelmsford, Basildon, Colchester, Harlow, Brentwood, Southend-on-Sea, Braintree, Witham, Rayleigh, London, M25 , Illford,Romford,East England,North London
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Please visit our website at Future Engineering Recruitment to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
We will endeavour to respond to all applicants; however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted....Read more...
Bodyshop Manager:
- Earning Up to £85,000 per annum
- Company Benefits
- Permanent Vacancy
Our client, a busy Bodyshop/Accident Repair Centre in the Portsmouth area are currently looking for an experienced Bodyshop Manager.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Identify training and development needs and (subject to approval) implement required training and/or coaching
- Quality Control checks before returning to the customer
Skills and experience required as a Bodyshop Manager:
- Previous experience in a similar role or as a Workshop Control is required for this position
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Piam on 01202 552915 / piam@holtautomotive.co.uk to discuss further.
Bodyshop Manager £85,000 Bodyshop Portsmouth
Bodyshop Manager, Site Manager, General Manager, Workshop Manager....Read more...
Handle phone and email enquiries from tenants and landlords
Conduct property viewings and showcase available homes
Assist with negotiating offers between tenants and landlords
Complete applicant referencing and support tenancy setup
Carry out routine property inspections and record findings
Coordinate maintenance and repairs with contractors
Keep landlords updated on property issues, viewings, and applications
Maintain accurate records and update internal systems
Provide excellent customer service to tenants and landlords
Support the wider lettings team with day‑to‑day operations
Training:
You will attend 6-8 weekly online workshops to complete your course
You will also receive dedicated one to one support each month
Training Outcome:
As a sales and letting agency we have opportunities in property management, sales negotiators and progression
Employer Description:An award winning estate and letting agent based in Newark providing high quality customer service to clients.Working Hours :Monday to Friday 9.00am - 5.30pm and one hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Giving customers top-notch advice
Giving customers a warm welcome to the store
Dealing with orders
Efficiently answer telephone calls to the store
Advising customers that their hearing aids / glasses are ready or delayed as appropriate
Training:
Level 2 Customer Service Practitioner Apprenticeship Standard
Functional Skills English and maths if required
Blended on/off the job training and location to be confirmed
Training Outcome:
At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles
Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.Working Hours :Days and Shifts to be confirmed. Full time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
Giving customers top-notch advice
Giving customers a warm welcome to the store
Dealing with orders
Efficiently answer telephone calls to the store
Advising customers that their hearing aids / glasses are ready or delayed as appropriate
Training:
Level 2 Customer Service Practitioner Apprenticeship Standard
Functional Skills English and maths if required
Blended on/off the job training and location to be confirmed
Training Outcome:At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.Working Hours :Days and shifts to be confirmed. Full time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
Giving customers top-notch advice
Giving customers a warm welcome to the store
Dealing with orders
Efficiently answer telephone calls to the store
Advising customers their hearing aids/glasses are ready or delayed as appropriate
Training:
Level 2 Customer Service Practitioner Apprenticeship Standard qualification
Functional Skills in maths and English (if required)
Blended on/off the job training and location to be confirmed
Training Outcome:At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.Working Hours :Days and shifts to be confirmed. Full-time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
Field Service EngineerSpalding£32,000 - £38,000 Basic + Door-to-Door Pay + Overtime (£45,000+ OTE) + Company Van + Varied work + Family Feel + Package + Immediate StartAre you a hands-on Field Service Engineer looking for a role with long-term security and the opportunity to work for a great business in the environmental services sector? Join a well-established company backed by a great team and known for its commitment to staff development and safety. Enjoy the stability of a growing business with huge expansion plans, great training, and support from a close-knit and highly skilled team.If you have a background in mechanical or electrical engineering, particularly with pumps and / or waste water, this is the ideal opportunity to take your skills to the next level in a vital and varied role as a Field Service Engineer!Your Role As A Field Service Engineer Will Include:* Field Service Engineer role - UK cover * Service, maintenance and commission of pumps, control panels, water boosters and other equipment * Working within confined spaces and producing integrity reports* Complying with safety, regulatory and customer-specific requirements* UK wide cover, some stayaway involvedAs A Field Service Engineer You Will Have:* Background as a Field Service Engineer or similar in the industry * Previous experience with pumping stations, control panels, or water systems preferred* Full driving license and willingness to travel * Live commutable to SpaldingIf interested, please apply and call Max on 07537153940 for imediate consideration
Keywords: field service engineer, maintenance, mechanical, electrical, water pump, pumping station, wter hygiene, wastewater, water treatment, control panel, tank, spalding, peterborough, boston, east anglia
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.Please visit our website to view other positions we are currently handling.Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit, should not apply as your details will not be processed.
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As a Hairdressing Level 2 Apprentice, your typical day involves learning and practicing a variety of hairdressing skills while providing excellent customer service. You'll:
Assist senior stylists with client consultations, understanding their desired hairstyles and preferences
Learn and perform basic hairdressing services such as shampooing, cutting, colouring, and styling under supervision
Maintain cleanliness and organisation in the salon, including sanitizing equipment and keeping work areas tidy
Greet clients warmly, offer refreshments, and ensure their comfort throughout their visit
Learn about hair care products and recommend appropriate products to clients based on their hair type and styling preferences
Assist with administrative tasks such as booking appointments, managing inventory, and processing payments
Participate in training sessions and workshops to further develop your skills and knowledge in hairdressing techniques
Collaborate with senior stylists to provide exceptional service and create a positive salon experience for clients
Your day as an apprentice will be hands-on and varied, providing valuable opportunities to learn and grow in the hairdressing industry while delivering excellent service to clients. Training:
The apprentice will be trained in their workplace, they will also be educated by the team at Heart of England Training
Training Outcome:On successful completion of Level 2 standard in hairdressing, there may be the opportunity to progress onto Level 3 Advanced Hairdressing Standard and a good training programme. Alternatively become a full-time stylist running a column Level 2 Barbering Apprenticeship. Employer Description:Hairdressing salon in Hinckley.Working Hours :Shifts TBC.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Physical fitness....Read more...
Provide friendly, welcoming and professional customer service at all times
Prepare and serve food and drinks in line with food hygiene and safety standards
Build & maintain professional working relationships with families and colleagues
Interact with children and parents as part of the Stay and Play sessions
Operate the till accurately, including cash handling and contactless payments
Support stock control by monitoring supplies and informing the Café Manager when items need replenishing
Maintain high standards of cleanliness and hygiene across all café areas, including kitchen, service and seating areas
Follow all food hygiene, health & safety, and licensing regulations
Support the set-up and presentation of the café, including displays and any charity shop shelf or promotional areas
Work collaboratively with the Café Manager, staff and volunteers to ensure a positive and supportive working environment
Assist with opening and closing duties as required
Promote a welcoming, safe and inclusive space for customers, including families and children
Training:Customer Service Practitioner Level 2.Training Outcome:Future employment subject to funding.Employer Description:The Children’s Foundation is a north east charity that improves the health and wellbeing of babies, children and young people by making the serious stuff fun. We focus on Early Years, Children’s Mental Health and Children’s Physical Health, delivering early intervention and preventative community based activities.Working Hours :Monday to Friday 9am - 3:30pm (6-hours per day plus 30-mins un-paid lunch).Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Creative,Initiative,Patience....Read more...
My Client based in Redhill, is seeking a Cleaning company Office Manager.
Main Responsibilities
- Operation and administration of the Business Management System with absolute attention to detail.
- Administrative tasks as required including letters to customers, newsletters, maintenance of customer database, returns to Service Master, post and emails.
- Customer Service - answering telephone calls from existing customers in a professional and courteous manner and dealing with their schedule changes, complaints and enquiries.
- Sales - answering telephone calls from potential customers in a professional and courteous manner and booking quote appointments or timed cleans as appropriate.
-Ensure teams are dispatched promptly at X am each morning with correct paperwork and keys. Make any necessary changes to schedules and organise teams.
-Record and balance customer payments each afternoon and prepare and deliver banking as required.
- Security - ensure customer key procedures are adhered to, ensure security of premises and safety of electrical equipment when office empty.
- GDPR – security of customer and staff data to be paramount and IT security procedures to be followed.
- Filing to be completed weekly or quicker.
- Ensure laundry is processed promptly.
- Stock and maintain all necessary equipment, products, and supplies.
- Abide by Health and Safety regulations at all times and maintain our Health & Safety records as required.
ALSO
Customer Management to include:
Scheduling the cleaning teams to ensure customer satisfaction Dealing promptly with complaints or breakages, Fulfil the customer quality check programme & loyalty programme, Ensuring customer requests for amendments to scheduling are dealt with promptly
-Save costs to the business by arranging team travel in an effective manner and checking return times with routing plans
Payroll – prepare the figures and any other required information monthly and process the payroll and all associated tasks inc P60s P45s P11d and quarterly payment report for HMRC
Assist with credit control for outstanding payments – checking BMS report, chasing customers and referring any significant issues to the business owner.
Purchasing - order stock and check it on delivery, order stationery and computer supplies as required.
Cover for owner during her absence including quoting for new business if required.
Oversee additional office staff and train as required to enable them to fulfil their role.
Must have
-Valid Basic DBS
-Full UK Driving Licence
If interested please apply below ....Read more...
Following up leads
Updating act!
Supporting the Sales Manager
Supporting the Admin team with Sales Invoicing and KPI reporting
Assisting with bulk email outs
Assisting with admin
Holiday cover
Customer site visits with the Sales Manager
Taking ownership of certain sales customer accounts
Taking some ownership of aspects of the lead generation part of the business
Attending sales courses
Training:
Telford College will provide training one day every other week
Mentor on site
Assessor visits
Training Outcome:This role can lead to progression in the company, including Sales Assistant Manager. Employer Description:In 1972 Geoff Simmonds purchased a single tipper vehicle to service local quarries in Telford. From tipper vehicles the company purchased tractor units, curtain sided trailers and rigid vehicles enabling the growth and development for the new businesses in Telford.
In 2001 Simmonds Transport saw demand for a pallet network to service its customers within Telford so joined a Pallet Network. Palletline went live at Simmonds in 2001 and enabled Simmonds to progress with the strategy of becoming a Third Party Logistics (3PL) provider.
Working Hours :Monday - Friday : 8:30am - 4:30pm
1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Analytical skills,Team working....Read more...
Cleaning kennels & exercise pens
Walking dogs
Preparing food & feeding dogs
Supervise play sessions
Bathing & grooming dogs
Customer services
Training:Typical training will consist of four days per week in the workplace gaining practical, on-the-job experience, and one day per week in the classroom completing the knowledge-based learning and off-the-job training required for the apprenticeship.Training Outcome:
Full Time job on completion / Progression onto Level 3 qualification
Employer Description:Storwood Kennels is a well-established, professional dog boarding kennel where animal welfare is always the top priority. The business has 26 kennels and is licensed to care for up to 60 dogs, providing boarding and day care services for a wide range of breeds. The kennels also occasionally board prison service dogs, although apprentices will not be responsible for handling these.
As an apprentice, you will gain hands-on experience in all aspects of kennel work while being supported by an experienced team. The role offers a varied working day with both indoor and outdoor tasks, including cleaning kennels and exercise areas, walking dogs, preparing and feeding meals, supervising play sessions, assisting with bathing and grooming, and supporting customer service tasks such as checking dogs in and out.
Working Hours :Regular pattern of days– 2 week rota– alternate weekend working.
4 days week 1/ 5days week 2
Approx Start and Finish times– 7.30am- 5.00pmSkills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative,Physical fitness....Read more...
Helps customers order the right parts for their vehicle, face to face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:Trade Suppier Level 2 Apprenticeship will be delivered on line and work place visits from your development coach.
Training Outcome:Short term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:Renault Truck Commercials Van Centre in Tipton is a modern, dedicated site specialising in vans and light commercial vehicles. The centre provides sales of new and used vehicles, along with servicing, repairs, and fleet support for businesses across the West Midlands.
With strong roots in the commercial vehicle industry, the Tipton site is designed to keep customers’ vehicles on the road through high-quality maintenance, reliable parts availability, and extended operating hours. The team supports a wide range of sectors including logistics, delivery, and distribution, offering a professional and customer-focused serviceWorking Hours :Monday to Friday, 8.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
As a Field Service Apprentice, you will:
Learn to install and commission our range of industrial printing and coding equipment, including Hitachi and Anser
Support senior engineers in servicing and maintaining printers at customer sites
Work closely with the sales team to support printer trials and demonstrations
Build customer relationships through excellent service and communication
Assist in workshop duties at our Wigan base, including testing, servicing, and preparing equipment
Develop technical skills in PLCs, electrical panel testing, and print-and-apply labellers
Training:
The course is 42 months plus EPA and delivery is at our Centre Horwich Business Park, Chorley New Rd, Horwich, Bolton BL6 5UE on a day release basis
Training Outcome:
Full time role for ideal candidate
Employer Description:Newcode provide high-quality printing solutions to meet the needs of users from a wide range of industries with the most demanding applications
We supply advanced printers and labellers suitable for a wide range of potential applications, and can help you find the right technology for your needs.
We provide continuous inkjet, thermal inkjet and laser marking tools that can be used to provide high-quality marking and coding for a wide range of potential applications.Working Hours :Monday - Friday, 8.00am - 4.30pm. Occasional weekend work may be required during training or site visits.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Positive attitude and eagernes,Team player mentality,Proactive and self-motivated,Innovative thinking....Read more...
Deliver a customer-focused service to all customers by taking ownership of queries, ensuring their experience is positive, and all queries are responded to in a timely manner.
Identify support needs and assist in delivering person-centred actions, either directly or through partner agencies, along with information, advice and guidance.
Assist in ensuring empty properties are re-let in the most efficient and effective way by adopting an innovative and dynamic approach to marketing and allocating.
Support the delivery of a robust income management recovery service.
Assist in the planning and delivery of effective resident engagement events and campaigns, taking time to listen and act on feedback.
Record outcomes of engagement, working with the team to use the results to improve satisfaction levels and make meaningful improvements.
Assist in responding to incidences of Anti-Social Behaviour by working with the team to monitor, support and keep customers up to date. Assist in the preparation of legal cases and providing support for all parties involved.
Promote the principles of safeguarding whilst learning and understanding child protection and vulnerable adult issues.
Assist in the delivering performance to various agreed KPIs for each service area covered, including voids, ASB, tenancy sustainment, income and social value.
Assist in the effective contract management of communal service contractors and resolution of customer queries e.g. grounds maintenance, cleaning.
Support with ensuring all health and safety regulations are complied with, including implementing the recommendations from Fire Risk Assessments.
Work collaboratively to ensure aids and adaptations are dealt with effectively and promptly.
Support the delivery of corporate objectives, helping transform the way services are designed and delivered to ensure they meet the demand and expectation of customers.
Training:
You will work towards Housing & Property Management Assistant Apprenticeship standard.
You will also gain CIH Level 2 Certificate in Housing Practice.
You will work towards functional skills, maths and English (if needed).
Training Outcome:
This is a fantastic opportunity to enter the housing sector.
Employer Description:Established in 1968, we've been working with people to maximise their quality of life ever since.
We own and manage more than 5,500 homes in England and Wales, providing a range of affordable housing solutions including general let properties, shared ownership (Homes by Muir), independent living (Muir Living) and supported housing.
We also deliver services to help maintain homes and provide tenancy support for customers.
With offices in Chester, Burnley and Huntingdon, we enjoy the support of 140 colleagues, as well as our own in-house maintenance provider, Muir Property Solutions (MPS).Working Hours :9.00am - 5.00pm, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
An opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Service Advisor, you will act as the main liaison between customers and the workshop, ensuring service is managed efficiently and customers remain informed throughout the process.
This full-time permanent role offers basic salary range of £28,000 - £32,000 plus bonus of up to £4,000 (OTE £36,000).
You will be responsible for
* Acting as the primary point of contact for customers throughout the service journey
* Preparing jobs thoroughly to ensure vehicle concerns and service requirements are recorded accurately
* Advising customers of any outstanding recalls and arranging the necessary work
* Confirming the repair category such as retail, fleet or warranty before work begins
* Providing regular updates on vehicle progress while it is in the workshop
* Preparing costings for completed work and producing accurate invoices
* Processing walk-in bookings and managing service appointments
* Monitoring expected completion times and informing customers of any delays
* Maintaining accurate vehicle service histories and documentation
* Ensuring invoices and related records are stored correctly
* Ordering parts once approval for work has been received
What we are looking for
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
* Background in a customer service role.
* Proven experience in an automotive service environment, ideally HGV or light commercial vehicles.
* High level of attention to detail and accuracy when handling service documentation
* Strong problem-solving ability and practical technical awareness
* Working knowledge of Microsoft Office, including intermediate Excel skills
* Ability to analyse information such as workshop data and costing details
* Fluent written and spoken English
Shifts:
* Weekly Hours: 44.5 hours
* Weekdays (Monday - Friday):* 7:00 AM - 4:00 PM
* 8:00 AM - 5:00 PM
* 9:00 AM - 6:00 PM
* Saturday: Every 3rd Saturday, 8:00 AM - 12:00 PM
What's on offer
* Competitive Salary
* 30 days annual leave including bank holidays.
* Additional leave based on service milestones.
* Employer pension scheme and various employee benefits.
* Personal accident cover
* Free Class IV MOT
* Mental Health Support
* Corporate uniform provided.
* Paternity pay - receive full pay for 2 weeks
* EV salary sacrifice scheme
* Cycle-to-work options
* Onsite Parking
* Earn a £1,500 Referral Bonus
* Paid Saturday shifts at enhanced rates.
* Multi-manufacturer training programmes and career development opportunities.
* Working within a supportive, family-oriented organisation.
This is an excellent opportunity for a Service Advisor to join a respected organisation and develop your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Creating and assembling all types of floral arrangements
Preparing floral designs
Caring for plants/flowers
Maintaining hygiene standards and general housekeeping of the shop by keeping tools and work areas clean and tidy
Handling deliveries and managing stock by unpacking and displaying stock
Providing customer service and developing customer service skills by assisting customers and selling products
Training:You will be working towards a Level 2 Florist Apprenticeship and, as part of this, you will be required to attend Sheffield College one day per week at The Floristry School either in person or via remote learning.Training Outcome:We are looking for someone to learn with us and continue as part of our team once qualified.Employer Description:Proudly serving the Princes Risborough community for over 30 years, The Daisy Chain has earned a reputation for beautiful flowers, friendly service, and a true passion for floristry.
Current owner Londer took over the business in 2005, and now works alongside her daughter Charlotte, who joined the team in 2012. Together with their talented and dedicated staff, they create and deliver stunning floral designs for every occasion — from weddings and funerals to events and local business displays.
You can order online for local flower deliveries or call the shop directly — our friendly team is always happy to help with any questions or bespoke requests.
Located in the heart of Princes Risborough High Street, at 38 - 40 High Street, The Daisy Chain now offers much more than flowers. Explore our all-year Christmas shop, filled with festive decorations, gifts, and seasonal favourites, or browse our gorgeous gift & homeware store for unique items to brighten your home or delight a loved one.
Whether you’re celebrating, remembering, or simply adding a touch of beauty to your day, The Daisy Chain Florist, Gift & Christmas Shop is here to make every moment special.Working Hours :4 days per week, weekdays Monday–Friday 9am – 5pm. Days will be dependent on rota and college days. Additional hours are required on Saturdays, generally 1 a month. Additional hours are required for peak times and may be required for holiday cover.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Whilst experiencing reception, operator training, operations and fleet services tasks will include:
Telephone calls
Emails
Dealing with visitors
Distributing post
Taking training enquiries and following through to booking and invoicing
Booking trainers & contractors
Registering delegates and producing certificates
Assisting with health & safety checks
Goods in support & goods return management
Equipment service and thorough examination planning
Chasing & producing quotes
Assisting the team with sales paperwork & e-filing
Hire enquiries & transport
Supporting the accounts function
During the initial 12 months of training, we aim to identify a role which suits both the candidate and HFT requirements.Training:Formal training is delivered at HWGTA, located Holmer Road, Hereford HR4 9SX.
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
Additional training for functional skills in English and maths will be undertaken if needed.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Customer Service Level 2 qualification.
There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.Training Outcome:If starting on Customer Service 2 – progress to Business Administration 3. Dependent on role at end of apprenticeshipEmployer Description:HFT Forklifts is a family run business that has been operating for over 40 years within the material handling sector. When it comes to forklift trucks and material handling equipment – HFT sells, hires, services and maintains it, we provide 24 hour breakdown cover, provide operator and instructor training as well as having a catalogue of over 15,000 warehouse products.Working Hours :Monday to Friday 8.00am to 16.30pm including half hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
Advertise vacancies across relevant job boards, social media, and internal systems to attract suitable candidates for both temporary and permanent roles
Pre-screen and shortlist candidates through interviews and assessments to ensure suitability for client requirements
Register candidates, ensuring all compliance checks and regulatory requirements are fully met
Take detailed job briefs and assignment specifications from clients to understand hiring needs
Match candidates effectively to appropriate vacancies based on skills, experience, and client expectations
Assist with marketing activities to generate new business opportunities and candidate attraction
Build and maintain strong relationships with both clients and candidates, delivering high levels of customer service
Attend client visits alongside senior consultants when required
Prepare and produce correspondence, reports, and candidate CVs to a professional standard
Service clients and candidates in line with Trinity Personnel’s Quality Procedure Manual
Accurately update computerised and manual systems, recording all activity including candidate/client communications and marketing efforts
Ensure all company housekeeping standards are adhered to at all times
Carry out any other duties appropriate to the role as required
Training:
Recruiter Level 3 Apprenticeship Standard
End Point Assessment
Maths and English Functional Skills if required which will be delivered via online training sessions for 1 hour per week
Training will be delivered both online and face to face at your employers’ premises
Training Outcome:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
Potential for full-time employment on successful completion of the apprenticeship
Progression opportunities and career development
Employer Description:Trinity Personnel has been established for over 25 years and have amassed 150 plus years of combined recruitment experience across the team. We are professional recruiters of staff from a variety of sectors throughout commerce and can supply a bespoke service to anyone requiring staff, whether the need is for some short-term help in the office, or for a major recruitment drive for large engineering projects. Unlike many other recruitment businesses, Trinity are ‘service driven’ as opposed to ‘sales driven’ and we pride ourselves in developing long term relationships and in providing a quality service by offering a genuine and flexible approach to our client’s needs, to ensure we serve their operation successfully, whilst adhering to our core values of honesty and excellent business ethics.Working Hours :Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 2.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Presentable....Read more...
Facilities Coordinator – Newton Aycliffe A driver's license and access to a vehicle is required for this role.Hours: 37 hours per week, 9am – 5pm Monday to FridaySalary: £26,500 Per AnnumBenefits:
Paid for DBSWestfield Health Cash Plan & RewardsProfit share schemeRefer a friend bonusRecognition schemeCredit Union Saving Scheme
Paid for relevant training on completion of a probationary periodIntensive induction and full training.Holiday increases for length of service.Comprehensive learning and development programme.
Main Responsibilities:
Adhere to, uphold & exemplify the organisation’s core valuesAssist in the provision of a high quality, customer focused service which meets the key objectives, financial targets and performance standards of our Facilities and Housing Management Service.Supporting with suitable property sourcing.Facilitate the property pipeline.Supporting with investor enquiries.Support Facilities Manager with planning applicationsFacilitate and maintain all relevant safety certificates
Essential Requirements:Relevant experience in a similar environment.Knowledge of the following would be an advantage:
Housing law and regulationsProperty sourcingChildren’s RightsAbility to assess risksHealth & Safety Regulations
A driving licence and access to a vehicle.
The RoleWe are looking for someone to provide a highly effective facilities and maintenance service to ROC Group & ROC Solid. The position of Facilities Coordinator is a dynamic and interesting role forming an integral part of our busy and growing facilities team. You will work closely with our Facilities team members and Facilities Manager providing organisational and administrative support.You will deliver high quality customer focused services across the organisation and to a variety of customers including, local authorities, relevant professionals, landlords, and those defined as vulnerable. Due to the demanding nature of the role you must be able to manage competing priorities and have effective time management skills to ensure targets are met.Apply now or call on 0330 335 8999.....Read more...
Day-to-day tasks will include:
Processing sales and purchase orders
Filing and scanning paperwork into relevant folders
Keeping system information accurate and up to date
Supporting general administrative duties across the office
Training:This is a Business Administration Level 3 apprenticeship which is delivered over an 18 - month period. You will be required to attend an initial induction period at college, In-Comm Training Services in Aldridge, WS9 8UG, followed by monthly assessor visits to you in your company.
Training will include:
NVQ Level 3 in Business Administration
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
20% off the job training
Training Outcome:
Full time position at the company upon successful completion of the apprenticeship training
Employer Description:Norton Fluid Power is one of the UK’s Leading Specialist suppliers of hydraulic and pneumatic equipment to a broad spectrum of industrial customers throughout the Midlands. A total quality company committed to high standards and continuous improvement, Norton Fluid Power has set the standards of service in its field through a partnership approach with both customers and suppliers. Our expert team is committed to developing a working business relationship with customers and suppliers that will meet the challenges and shape the future of modern manufacturing industries in the UK The product range is carefully selected for multiple applications and can be found across a variety of modern manufacturing’s automated systems throughout the UK. Norton Fluid Power have developed into a totally customer-focused organisation. This is backed by a wealth of experience and manufacturers’ technical support. We seek to consistently exceed the service requirements of our customers by providing a reliable, fast efficient service. This includes effective pre-sales advice, delivery and installation and an after-sales back-up with personal service, delivered by carefully selected, highly trained technicians. Our in house repair Centre means we can provide quick and accurate cost assessments, leaving you safe in the knowledge that the work carried out will be performed by the same engineers. Using genuine new and replacement parts where necessary through years of experience and know how.Working Hours :Monday- Thursday, 08:00 - 16:00.
Friday, 08:00 - 15:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Patience....Read more...
Daily Responsibilities:
Welcome customers and provide a warm, friendly service
Establish whether customers are eating in or taking away and seat customers appropriately (1st floor) providing table service using a handheld device
Help customers choose from the food and drink menu
Answer questions about ingredients, allergens, and intolerances using the café's ingredient catalogue
Take accurate orders, including preferences such as coffee strength, dairy/non‑dairy options, and ingredient changes
Assign table numbers to support kitchen and front‑of‑house service
Prepare hot and cold beverages following company recipes
Serve drinks and counter food such as cakes, pastries, and retail items
Process payments (cash and contactless)
Keep the barista station, counter, and service areas clean and organised
Maintain stock of clean mugs, plates, cutlery, napkins, milk jugs, and disposables for take away items
Check coffee machines and brewing equipment, regularly cleaning the coffee machine and report maintenance needs
Follow food safety, hygiene, and health & safety procedures
Communicate order changes to the kitchen
Update customers if there are delays with drinks or hot food
Clean and wipe down tables between customers.
Share customer feedback with the management team
Additional Duties:
Light kitchen work during some shifts, preparing simple hot and cold dishes from the breakfast and lunch menus
Following assembly instructions to prepare meals consistently and safely
Completing opening and closing duties such as cleaning appliances, wiping tables, sweeping floors, restocking, and maintaining the customer/staff toilet. Completing simple logs for monitoring and standard purpose
Training:Food and Beverage Team Member Apprenticeship Level 2 including Functional Skills in maths and English.Training Outcome:We are looking for a committed apprentice, who wants to progress in hospitality as a career. Upon successfully completing the apprenticeship, there would be possible progression within the company (employment), and/or further qualifications/further apprenticeship level.Employer Description:At the heart of Northern Cobbler lies a small but passionate team dedicated to exceptional coffee.
Over the years, our objectives have undergone slight modifications, yet our fundamental values have remained steadfast: to create distinctive products, using quality ingredients with unwavering integrityWorking Hours :Shift patterns to be discussed.Skills: Team Working,Organisation Skills....Read more...
