Bodyshop Manager:
- Up to £66,500 + Bonus (£90,000 OTE)
- Excellent bonus opportunity
- 30 days holiday including public holidays plus additional days with service
- Pension contributions.
- Recommend a friend technician bonus incentive.
- Long service awards.
- Colleague recognition scheme.
- Health cash plan: claim back medical costs.
- Rewards platform: high street discounts.
- Cycle to work scheme.
- Permanent Vacancy
Our client, a busy Bodyshop/Accident Repair Centre in Luton are currently looking for an experienced Bodyshop manager.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Identify training and development needs and (subject to approval) implement required training and/or coaching
- Quality Control checks before returning to the customer
Skills and experience required as a Bodyshop Manager:
- Previous experience in a similar role or as a Workshop Control is required for this position
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Piam on 01202 552915 / piam@holtrecruitment.com to discuss further.
Bodyshop Manager £90,000 Bodyshop Luton
Bodyshop Manager, Site Manager, General Manager, Workshop Manager,
....Read more...
Support Engineer required to help diagnose and resolve RF Test customer problems using satellite navigation test and simulation systems. You will become a GNSS satellite RF systems technical expert delivering exceptional technical support to international clients.
Requirements
BA, BEng or HND in appropriate Engineering discipline.
Technical customer support experience.
RF and other test equipment such as
Power Meters
Spectrum analysers
Frequency counters
Oscilloscopes
Linux OS.
Satellite navigation knowledge, ideally of GNSS
Responsibilities
Provide customers and end users with product and technical support.
Respond to incoming Service Requests from customers or sales engineers.
Analyse problems, replicating and demonstrating them, using appropriate dedicated support equipment.
Deliver solutions to customers for hardware and software issues.
Perform calibration or integration at customer sites on key product range when required.
Generate special test scenarios from customer requests.....Read more...
Support Engineer required to help diagnose and resolve RF Test customer problems using satellite navigation test and simulation systems. You will become a GNSS satellite RF systems technical expert delivering exceptional technical support to international clients.
Requirements
BA, BEng or HND in appropriate Engineering discipline.
Technical customer support experience.
RF and other test equipment such as
Power Meters
Spectrum analysers
Frequency counters
Oscilloscopes
Linux OS.
Satellite navigation knowledge, ideally of GNSS
Responsibilities
Provide customers and end users with product and technical support.
Respond to incoming Service Requests from customers or sales engineers.
Analyse problems, replicating and demonstrating them, using appropriate dedicated support equipment.
Deliver solutions to customers for hardware and software issues.
Perform calibration or integration at customer sites on key product range when required.
Generate special test scenarios from customer requests.....Read more...
Job Title: Senior ICT Support Officer Salary: £16.26 P/H PAYE (Inclusive of Holiday Pay) | £18.70 P/H LTD Umbrella Hours: 37 Hours Per Week Type: Temporary Ongoing Location: Staffordshire, ST16 Start Date: ASAP Work Pattern: Monday – Friday | 09:00am – 17:30pm | Some flexibility required We are seeking a proactive and technically skilled Senior ICT Support Officer to join our client’s ICT Applications Management team. This role is essential in providing 2nd and 3rd line ICT support across multiple domains, ensuring our digital applications are highly available, secure, and meet business needs in a rapidly evolving digital landscape.Key Duties and Responsibilities:
Advanced Technical Support: Provide 2nd and 3rd line support to maintain end-user computing, network technologies, database administration, and ICT applications.
Continuous Improvement: Assist in developing and improving ICT solutions and operational procedures to align with the ICT Strategy.
Collaboration: Coordinate with internal ICT project teams and virtual task groups to enhance ICT services.
Service Monitoring: Monitor applications and communicate service changes, ensuring minimal disruption.
Supplier Liaison: Work with suppliers and third parties to achieve service levels and resolve issues quickly.
Technical Change Management: Oversee technical changes, such as M365 feature adoption, to boost investment maximization and customer satisfaction.
Platform Customization: Configure applications and collaboration platforms for bespoke customer requirements while maintaining security standards.
Disaster Recovery: Contribute to disaster recovery planning, ensuring the client can recover from catastrophic ICT events.
Documentation and Asset Management: Maintain detailed records of ICT inventories, asset registers, and configurations.
Qualifications and Experience:
Technical Skills: Proven skills in M365 (SharePoint, Teams, OneDrive, Power Suite) and extensive experience in technical support environments (Network & Security, Database Administration, Application Management).
Infrastructure Knowledge: Strong understanding of ICT architecture, networks, and disaster recovery/security processes.
Problem Solving and Automation: Ability to identify operational issues and configure automation tools.
Customer Management: Demonstrated skills in customer care and relationship management
If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk....Read more...
Service Delivery Assistant - Luton Airport - Flexible Hours - £13.39 Per Hour
Do you pride yourself on your customer service skills? Do you have a full UK driving license? Are you looking for a role where there is the potential for progression?
If you answered yes to these questions, then read on!
We are currently looking for Service Delivery Assistants at Luton airport who will be the face of our business, bringing outstanding customer service within the Airport sector. You will be receiving holiday makers cars and driving them to our car park for the duration of their holiday and then preparing the vehicle for their return.
As a SDA you will contribute to a passionate and friendly team working in a fast-paced setting. You'll get given every chance to progress within a company that invests in its people. We celebrate individuality, and reward and recognise employees who go beyond the plate.
Could you bring your spark to our Team? Here's what you need to know before applying
What youll do
- Drivers will be familiar with each car controls and alarm systems before receiving from the customer.
- Ensure smooth and prompt handover of customers vehicle whilst storing keys securely.
- Drive, and care for all customers vehicles carefully, whilst ensuring all valet procedures are fully complied with.
- Understand and be fully familiar with our systems and equipment.
- Monitor the car park and its activity consistently through regular patrols and deter criminal activity whilst always maintaining a high visual presence.
- Check the appearance of the car parks and working areas, taking action to ensure that company standards are achieved and maintained.
- Provide front line support in the event of equipment failure or customer distress.
- Work with all managers and staff to implement successful marketing and promotional initiatives to increase sales and maximise income opportunities.
- Collaborate as part of a wider team.
What youll bring
- Evidence of strong communication and interaction with the public
- Full UK Drivers License with significant driving experience
- Basic IT Skills, MS Word, Office etc.
- Ability to multi-task
- Able to work under pressure
- Excellent verbal communication skills
- Smart and professional attitude
You are required to have had your driving licence for a minimum of 2 years with a maximum of 3 points
So, could you be our Ideal Candidate?
Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?
Are you able to take initiative and make choices that are right for our customers?
Do you have a desire to succeed in your role?
We are looking for an excellent team player with great communication skills. Someone who possesses the skills to work under pressure. So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then please apply today. We'd love to hear from you.
We'll ensure you're rewarded for all your hard work, which is why we offer a competitive benefits package which includes but is not limited to:
What well offer you:
- Hourly rate of £13.39
- Employee Discount
- Training and Development
- Pension
- Uniform ....Read more...
Work on the IT Service Desk
Respond to the ticketing system
Troubleshooting
Configure networks
Network cabling - Cat5 and Cat 6
Connect computer network devices such as modems, routers, computers, servers and switches
Go out to client sites working on technical issues, providing IT and Network support
Look at hardware errors adding RAM, hard drives - upgrading Windows OS
Setting up routers
Provide excellent customer service
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 IT Support Technician qualification, with training in how to:
· Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras.
· Address IT issues by prioritizing in response to customer service level agreements.
· Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets.
· Support the roll out of upgrades or new systems or applications.
For a full list of programme modules visit: https://velocity-pt.co.uk/Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:H20 Networks help small-to-medium businesses in London achieve their goals by delivering an exceptional IT experience. A managed service provider that provides a fast response, proactive, secure and strategic service. For H2O It’s all about the results that are achieved for their clients. H2O is a small Team of 5 people.Working Hours :Monday - Friday 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Field Service Engineer
Leamington Spa
£36,000 - £40,000 Basic ( Optional Overtime (OTE £45’000)+ Door To Door Paid + Local Patch + Training + Company Van + Sick Pay + Bonus + Pension + No Weekend Work “IMMEDIATE START
Thrive working for a family feel business that can offer you stability and longevity within a recession proof industry. If you are a Field Service Engineer looking to work for a company that is known for retention of staff and great customer service this is the place for you! Benefit from training to ensure you are able to do the best job throughout your employment, work closely with the directors and benefit from not having to work on the weekend!
This established business is now recruiting a Field Service Engineer due to growth. If you have good electro-mechanical skills and want to move into an industry which you can specialise in then this is the opportunity for you! Work Monday to Friday with a director team who will value your hard work and effort.Your Role As A Field Service Engineer Will Include:
* Field Service Engineer - Covering a local patch at customer sites * Consistent Training * Service, repair & maintenance on Electro-Mechanical Equipment * Configuring and programming equipmentAs A Field Service Engineer You Will Need To Have:
* Experience In A Field Service Position / Ex Forces * Experienced within an electro mechanical industry / Electronic Industry (ATM's, EPOS, Vending, any considered) * Full driving licenceIf this sounds like you call Charlie Auburn on 02038137949 for IMMEDIATE CONSIDERATION or hit apply now.
Keywords: Service Engineer,Field Service Engineer, Field Technician, Mobile Engineer, Electro-mechanical, Cleaning Equipment, Electrical, Mechanical, Engineer, Coventry, Leamington Spa, Midlands,
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted....Read more...
Job Title: Homeownership Officer
Location: London SE1
Contract: Temp ongoing
Hours: Full-time
Role Summary: Our client is seeking a professional, dedicated Homeownership Officer to provide comprehensive leasehold management services. In this role, you will ensure all aspects of service delivery are aligned with legislation, best practices, and leaseholder terms. You’ll have the opportunity to manage your own portfolio of leasehold and shared ownership properties, focusing on providing a responsive, customer-centered experience.
Key Responsibilities:
Address day-to-day inquiries related to leasehold and shared ownership.
Support finance teams with service charge verification and ensure accurate charge allocations, including sinking funds.
Oversee Right to Acquire applications, lease extensions, remortgages, and resales.
Manage Section 106 schemes, focusing on service standards, budgets, and end-of-year accounts.
Coordinate the Section 20 Consultation process and collaborate on arrears recovery.
Maintain up-to-date records across systems and databases and assist in policy and procedure reviews.
Facilitate partnerships with neighbourhood, development, sales, and maintenance teams for smooth property management.
Requirements:
Degree or equivalent, with membership in the Association of Residential Managing Agents (ARMA) or the Chartered Institute of Housing.
Demonstrated experience in frontline leasehold management, including Section 20 consultation, service charge verification, and management of mixed tenure schemes.
Strong understanding of leasehold management regulations, with a proactive approach to customer service and dispute resolution.
Excellent communication and numeracy skills, with the ability to manage complex accounts and maintain accuracy under pressure.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk
....Read more...
Obtain key information to generate customer leads
Contacting customers over the phone and face-to-face
Monitor new accounts
Deal with enquiries from customers
Communicating the products and services offered
Increase customer account base
Maintain accurate records of the customers contacted
Invoicing / stock reconciliation / data entry
Account management
Undertake banking / compliance related tasks
Achieve individual and depot targets
Ensure compliance with health and safety regulations
Training:Level 2 Customer Service Practitioner Apprenticeship Standard.
This includes:
Functional Skills in English, maths, and ICT (if applicable)
Level 2 Customer Service qualification
Dealing with customers face to face
Working on a helpdesk
Problem solving
Identifying improvements
Dealing with complaints
Going the extra mile and making a difference
Dealing with diverse customers and in diverse situations
Communicating effectively
Training will be provided by Didac at your depot
Training will be depot-based, with a monthly visit from your Didac trainer face-to-face
Training Outcome:
At Howdens, there are great opportunities for the right candidate to progress into one of many key depot roles, including sales and management
Employer Description:Howdens Joinery is the UK's largest manufacturer and supplier of fitted kitchens, appliances and joinery products from local stock, with almost 700 depots nationwide.Working Hours :Days to be confirmed, shifts will be: 8.00am - 4.00pm / 8.30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
Zest Optical are working with a fast-growing business who are opening a new store in Bracknell, Berkshire and looking to recruit an Optical Assistant.
The brand are known for best-in-class service, amazing products and advanced technologies.
On offer is a unique opportunity to play a key role in the successful launch of a new store that could lead to rapid development opportuniteis for yourself.
Optical Assistant – Role
Modern environment with a high end feel in-store
Focus on quality and customer service
Advanced equipment and technologies available
Extensive opportunities for development
Supported by an experienced team
Full time
Optical Assistant – Requirements
Previous experience of working in the optical industry
Passionate about eyewear and styling
Exceptional customer service skills
Optical Assistant – Salary
Base salary up to £26,000
Uncapped bonus scheme with existing team members earning £400+/month
Range of additional benefits
For more information please click the 'Apply' link as soon as possible to avoid missing out on this great opportunity.....Read more...
Work alongside skilled technicians to inspect, diagnose, and repair various vehicle systems, including engines, transmissions, brakes, and electrical components.
Perform basic service tasks.
Learn to use diagnostic equipment and software to identify vehicle faults.
Ensure a clean, safe, and organised workspace by following all health, safety, and environmental protocols.
Assist in completing service records and maintenance documentation, ensuring accuracy and attention to detail.
Attend and participate in all training sessions with Mantra Learning.
Training:You will be employed by, and spend 4 days of your working week at:
RJA Repairs LTD Unit 4a Trading Estate, Ashburton Road West, M17 1RY
The 5th day of your working week will be spent at
Mantra Learning, Greengate, Middleton, Manchester M24 1RUTraining Outcome:After completing an apprenticeship as a Heavy Vehicle Technician, there are several exciting career paths and progression opportunities available. These can vary depending on your areas of interest and skill set but generally include the following options:
Qualified Vehicle Technician:
Role: Upon completion of the apprenticeship, you can become a fully qualified Vehicle Technician, taking on more complex diagnostics, repair tasks, and independent service work.
Senior or Master Technician:
Role: As a Senior or Master Technician, you’ll handle advanced repair and diagnostic work and often mentor junior technicians or apprentices.
Diagnostic Technician / Specialist:
Role: Specialise in vehicle diagnostics, focusing on identifying and resolving complex mechanical and electronic issues.
Workshop Supervisor or Manager:
Role: Oversee the operations of the workshop, managing teams, scheduling repairs, and ensuring customer satisfaction.
Service Advisor or Customer Service Specialist:
Role: Shift from hands-on technical work to a customer-facing role, where you’ll provide advice on repairs, liaise with technicians, and manage customer expectations.
Technical Trainer / Educator:
Role: Train and mentor new apprentices, or work within an educational setting to instruct the next generation of vehicle technicians. Self-Employment or Opening a Workshop:
Role: Many technicians choose to become self-employed or start their own automotive repair business.
Each of these roles can build on the skills developed during your apprenticeship, and there are many routes for further certification and specialisation. The demand for skilled vehicle technicians remains strong, especially as the industry adapts to new technologies like electric and hybrid vehicles. Employer Description:Mantra Learning are advertising the apprenticeship vaccancy as the training provider on behalf of the employer RJA Repairs LTD. We are Mantra Learning. The UK’s leading Logistics learning and development organisation. Mantra supports and develops people to help change lives. As a company with 52 years of industry recognition, we work with some of the biggest brands in the country, including Aldi, Travis Perkins, Dixons Carphone and Eddie Stobart. Our philosophy is to provide people from all walks of life with practical skills & knowledge. We inspire our learners to make the steps to transform not only business, but their own lives. We help thousands each year to gain new skills, improve their performance. Helping people from a variety of backgrounds whether they are unemployed, new to the workforce or existing workers looking to boost their career. Approximately we deliver 400 Apprenticeships, over 200 Large Goods Vehicle licences and 1,100 Fork Lift Truck licences each year.Working Hours :Monday - Friday
08:00-17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Patience,Willingness to Learn,Technical Aptitude,Automotive Interest....Read more...
Work alongside skilled technicians to inspect, diagnose, and repair various vehicle systems, including engines, transmissions, brakes, and electrical components.
Perform basic service tasks.
Learn to use diagnostic equipment and software to identify vehicle faults.
Ensure a clean, safe, and organised workspace by following all health, safety, and environmental protocols.
Assist in completing service records and maintenance documentation, ensuring accuracy and attention to detail.
Attend and participate in all training sessions with Mantra Learning
Training:You will be employed by, and spend 4 days of your working week at:
Trafford MOT Centre, 222 Kings Road, Trafford, M16 0GR
The 5th day of your working week will be spent at
Mantra Learning, Greengate, Middleton, Manchester M24 1RUTraining Outcome:After completing an apprenticeship as a Vehicle Technician, there are several exciting career paths and progression opportunities available. These can vary depending on your areas of interest and skill set but generally include the following options:
Qualified Vehicle Technician
Role: Upon completion of the apprenticeship, you can become a fully qualified Vehicle Technician, taking on more complex diagnostics, repair tasks, and independent service work
Senior or Master Technician
Role: As a Senior or Master Technician, you’ll handle advanced repair and diagnostic work and often mentor junior technicians or apprentices.
Diagnostic Technician / Specialist
Role: Specialise in vehicle diagnostics, focusing on identifying and resolving complex mechanical and electronic issues.
Workshop Supervisor or Manager
Role: Oversee the operations of the workshop, managing teams, scheduling repairs, and ensuring customer satisfaction.
Service Advisor or Customer Service Specialist
Role: Shift from hands-on technical work to a customer-facing role, where you’ll provide advice on repairs, liaise with technicians, and manage customer expectations.
Technical Trainer / Educator
Role: Train and mentor new apprentices, or work within an educational setting to instruct the next generation of vehicle technicians.
Self-Employment or Opening a Workshop
Role: Many technicians choose to become self-employed or start their own automotive repair business.Each of these roles can build on the skills developed during your apprenticeship, and there are many routes for further certification and specialisation. The demand for skilled vehicle technicians remains strong, especially as the industry adapts to new technologies like electric and hybrid vehicles.Employer Description:Mantra Learning are advertising the apprenticeship vacancy as the training provider on behalf of the employer Trafford MOT Centre. We are Mantra Learning. The UK’s leading Logistics learning and development organisation. Mantra supports and develops people to help change lives. As a company with 52 years of industry recognition, we work with some of the biggest brands in the country, including Aldi, Travis Perkins, Dixons Carphone and Eddie Stobart. Our philosophy is to provide people from all walks of life with practical skills & knowledge. We inspire our learners to make the steps to transform not only business, but their own lives. We help thousands each year to gain new skills, improve their performance. Helping people from a variety of backgrounds whether they are unemployed, new to the workforce or existing workers looking to boost their career. Approximately we deliver 400 Apprenticeships, over 200 Large Goods Vehicle licences and 1,100 Fork Lift Truck licences each year.Working Hours :Monday to Friday, 10:00 - 18:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Patience,Automotive Interest,Technical Aptitude,Willingness to Learn....Read more...
### Customer Service Coordinator**Location:** Mirfield**Hours:** 08:30 – 17:00 Monday to Thursday and 08:30 – 15:45 on Friday with a 45-minute unpaid lunch each day.**Salary:** £25,000A prestigious manufacturing business in the heart of West Yorkshire is seeking a dedicated Customer Service Coordinator. This role offers the chance to be part of a thriving team, providing exceptional service to ensure customers receive their orders as expected.#### Benefits:- **Competitive Salary:** £25,000 per annum.- **Work-Life Balance:** Enjoy early finishes on Fridays.- **Professional Growth:** Regular one-to-one meetings with line managers to discuss goals and objectives.- **Team Environment:** Collaborate with a supportive team and contribute to cross-functional projects.- **Health and Safety:** Prioritise a safe working environment with comprehensive safety standards.#### Key Responsibilities:- **Order Management:** Process and acknowledge sales orders, amend existing orders, and inform production and transport teams of any changes.- **Customer Communication:** Advise customers on delivery dates, shortages, and other relevant updates.- **Logistics Coordination:** Book deliveries, maintain delivery notes, and ensure all paperwork is signed and returned.- **Database Maintenance:** Manage complaints and returns, raise credit notes and invoices, and update customer information.- **Financial Oversight:** Check hauliers’ invoices, action daily billing runs, and raise pro-forma invoices.- **Product Management:** Create new product codes and prices, and maintain load calculators.- **Quality Assurance:** Participate in ISO and Ethical audits, manage quality issues, and ensure compliance with quality and audit processes.- **Health and Safety:** Adhere to and promote company safety policies, ensuring a clean and safe working environment.#### Required Skills and Experience:- **Education:** GCSE Maths and English Grade 4(C) or above.- **Communication:** Excellent professional communication skills for liaising with internal and external customers.- **Administration:** Strong administration skills with excellent attention to detail.- **Numeracy:** Highly numerate with experience in using Microsoft Office Applications.- **Technical Knowledge:** Familiarity with D365 is advantageous but not essential.This role is perfect for someone looking to make a significant impact in a dynamic and supportive environment. Apply today to join a company that values professional growth, teamwork, and safety.**Aqumen Business Solutions** is acting as an Employment Agency in relation to this vacancy.....Read more...
Proactively handling calls and closing the sale in a timely manner.
Upsell a sale increasing the value of the sale whenever possible.
Sells products and/or services to repair the problem and meet the customer's needs.
Maintain customer goodwill by greeting and acknowledge all customers he/shecomes in contact with.
Focus on meeting daily targets and maintaining low returns.
Handling inquires and resolving customer complaints in a professional and timely manner.
Working independently and within a team to exceed daily target.
Attends trainings or meetings as prescribed by management to maintain proficiency in his/her job description.
Reporting and completing all tasks given by direct line manager.
Be reliable and supportive to your customers in order to progress and develop sales.
Gain knowledge and understanding of all products availabe from the business
Training:Level 2 Customer Service Practitioner apprenticeship standard:
Support with English and maths if required
End Point Assessment
Work based learning
Training Outcome:There is a possibility of the opportunity of full-time employment on successful completion of the apprenticeship.Employer Description:A to Z Auto Parts is a leading distributor of quality automotive parts and accessories. We stock more than 50,000 part numbers featuring some of the best-known brands in the industry. Our relationship with our clients is paramount. To maintain our high standards, we offer a fast and efficient delivery service and have an experienced technical support team on standby for any queries. We pride ourselves on being a leader within our field and endeavour to offer a service second to none.Working Hours :5/6 days, Monday to Saturday, 9:00am to 5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Mobile Mechanical EngineerTo cover Yorkshire
Basic salary circa £35K OTE £40K
Permanent position
Van, Mobile phone, laptop
Annual bonus.
Location of the Mobile Mechanical Engineer: Field based role to cover Yorkshire
The Mechanical Engineer role would require you to undertake the repair, maintenance, and upgrade of vehicle-mounted discharge systems in the field. Including mechanical, electrical, Pneumatic and Hydraulic circuits.Full training would be given before working ‘solo’ mobile.A leading HGV Axillary company require a Mobile Service Engineer to join their team. This would suit individuals that have worked as a heavy Plant fitter, HGV Technician, PSV technician/Bus mechanic, Heavy Goods vehicle technicians and Auto Electricians.
Benefits of the Mechanical Engineer role:
Basic Salary of up to £40K OTE £45K
Permanent position
Full training given
Van – available for personal use
Mobile phone, laptop, tablet.
Key duties of the Mechanical Engineer
Perform service and calibration processes on all vehicles on service contract within the designated area
Repairs, diagnostics, fault finding and replacements
Customer support via phone and face-to-face to both customers and original equipment manufacturers.
Manage your own time working with the service coordinator to maximise efficiency to meet customer requirements.
....Read more...
Are you a passionate leader with a love for exceptional customer service and premium products? We're seeking an experienced Area Manager to oversee multiple locations for a leading, high-quality grocery brand. This role offers a fantastic opportunity for a dynamic professional to drive store performance, motivate teams, and deliver a consistently outstanding shopping experience.Key Responsibilities of the Area Manager
Oversee and support multiple stores, ensuring they meet high standards of customer service and brand quality.Motivate and lead store managers and their teams, fostering a positive and productive work environment.Drive sales and performance, setting and achieving ambitious targets across all locations.Ensure each store upholds brand values and provides a memorable customer experience.Control costs and optimize resources to ensure each store operates efficiently and within financial guidelines.Drive process improvements and streamline operations, ensuring all stores comply with health and safety, regulatory, and company policies.Stay informed about market trends, competitor activities, and local demographics to make strategic decisions that enhance the brand’s presence and performance.
The Right Area Manager
Proven experience in a multi-site management role, preferably within retail or grocery.Strong leadership and people-management skills, with the ability to inspire and motivate diverse teams.A results-driven mindset, with the ability to develop strategies that boost sales and enhance customer satisfaction.Exceptional communication and organizational skills.
....Read more...
An exciting opportunity that offers a varied workload the apprentice will develop skills in a number of areas, including:
Safe storage of parts
Handling, storing and receiving stock
Processing payments
Following company procedures
Identifying, sourcing and ordering parts
Monitoring and solving customer problems/enquiries and processing customer’s orders
Training:Customer Service Specialist Level 3 Apprenticeship Standard:
Apprentices will be working and will be trained within the dealership and a Skills Coach will make contact at least every 28 days as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course
An apprentice’s training includes:
Industry recognised Level 3 Customer Service Specalist Standard qualification
Functional Skills in maths and English (if required)
Training Outcome:
A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership. Future prospects are endless
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:The company was founded in 1928 and has a distinguished history as a franchised commercial vehicle dealer.
Ford & Slater was acquired by Peter Strevens in 1991 and the Directors of Ford & Slater comprise Strevens family members and other senior managers. Certain key milestones in recent years include the following:Working Hours :Monday - Friday
9:00am - 5:00pm
(Weekends could be possibility)Skills: None....Read more...
An exciting opportunity that offers a varied workload the apprentice will develop skills in a number of areas, including:
Safe storage of parts
Handling, storing and receiving stock
Processing payments
Following company procedures
Identifying, sourcing and ordering parts
Monitoring and solving customer problems/enquiries and processing customer’s orders
Training:Customer Service Specialist Level 3 Apprenticeship Standard:
Apprentices will be working and will be trained within the dealership and a Skills Coach will make contact at least every 28 days as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course
An apprentice’s training includes:
Industry recognised Level 3 Customer Service Specalist Standard qualification
Functional Skills in maths and English (if required)
Training Outcome:
A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership. Future prospects are endless.
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in.
Employer Description:The company was founded in 1928 and has a distinguished history as a franchised commercial vehicle dealer.
Ford & Slater was acquired by Peter Strevens in 1991 and the Directors of Ford & Slater comprise Strevens family members and other senior managers. Certain key milestones in recent years include the following:Working Hours :Monday - Friday, 9:00am - 5:00pm
(Weekends could be possibility).Skills: None....Read more...
An exciting opportunity that offers a varied workload the apprentice will develop skills in a number of areas, including:
Safe storage of parts
Handling, storing and receiving stock
Processing payments
Following company procedures
Identifying, sourcing and ordering parts
Monitoring and solving customer problems/enquiries and processing customer’s orders
Training:Customer Service Specialist Level 3 Apprenticeship Standard:
Apprentices will be working and will be trained within the dealership and a Skills Coach will make contact at least every 28 days as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course
An apprentice’s training includes:
Industry recognised Level 3 Customer Service Specalist Standard qualification
Functional Skills in maths and English (if required)
Training Outcome:
A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership. Future prospects are endless
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:The company was founded in 1928 and has a distinguished history as a franchised commercial vehicle dealer.
Ford & Slater was acquired by Peter Strevens in 1991 and the Directors of Ford & Slater comprise Strevens family members and other senior managers. Certain key milestones in recent years include the following:Working Hours :Monday - Friday
9:00am - 5:00pm
(Weekends could be possibility)Skills: None....Read more...
Permanent position, standard working hours, achievable bonus scheme in place, 30 days holiday, Pension contribution, accessible, parking on site We are working with a commercial vehicle dealership based across multiple locations, to recruit an experienced Parts Advisor to join their team in Manchester We welcome applications from automotive backgrounds, current parts advisors, parts executives, within aftersales, trad parts or motor trade experience would be considered. Duties of the Parts Advisor role:
Responsibilities include handling incoming calls, serving front counter customers and supporting the workshop technicians with parts orders or queries
Managing the end-to-end process of daily business, from point of order to making parts ready for delivery and communicating with customers/other dealers to ensure customer satisfaction and an effective parts service
Same day deliveries as relief driver, as and when required to support full time driver due to volume of orders
This role is a varied and interesting from being involved in resolving complex parts related queries to up selling into our service team and workshop, no two days are the same
What we need from you for the Parts Advisor role:
Experience in truck or automotive industry
Customer service, satisfaction and communication skills
Inventory control skills
Organised and analytical approach to customer queries
Proactive up selling, maximising all sales opportunities
Strong admin and computer literacy skills
Attention to detail
Benefits of the Parts Advisor role:
Permanent position,
Standard working hours,
Acheivable bonus scheme in place,
30 days holiday,
Pension contribution,
Accessible,
Parking on site
If you are interested in this role, please APPLY or if you would like a private and confidential chat, please contact Maisie Cope at E3 Recruitment.....Read more...
Responsible for daily road freight shipments, creating the appropriate documents, working closely with operations and customs team.
A pivotal team member and help to achieve our company's objectives.
The apprenticeship program will provide you with core knowledge and skills including industry awareness, customs procedures, and a commercial insight. You will gain an understanding in:
How to move goods internationally by Road and apply this in practice.
Applying Customs procedures.
Ability to understand the core of import and export.
Delivering exceptional Customer Service skills.
Training Outcome:As we continue to grow, we are excited to offer an apprenticeship opportunity for a Freight Forwarding Specialist in London. This role is ideal for individuals looking to embark on a rewarding career in logistics and gain hands-on experience in the field.Employer Description:Chain Logistics Services is a team of dedicated professionals having distinct experience in Maritime, supply chain and logistics industries. It has been our constant endeavour to provide first class, highly competitive services to our clients.
By monitoring and responding to our client’s needs, Chain Logistics Services is constantly developing the scope of its expertise which has made us a fast growing logistics service provider. Our comprehensive range of services and solutions, cover every single need of Importers & Exporters. Chain Logistics Services develops customised logistics solutions to meet the priorities of each client, with a responsible, ethical approach.
Chain Logistics Services is a stable, independent and fast growing freight forwarder. Our excellent customer service, In-House expertise and our global logistics network has placed us at forefront of our industry.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Patience....Read more...
Arranging home visits or telephone calls to understand the care needs of prospective clients
Communicating with clients and care staff, including helping plan rotas
Monitoring the care and support delivered by members of the Care Team
Regularly reviewing and updating care plans to reflect the changing needs of clients
Regular interactions with clients over the phone to see how the service is that Silverberry Care is providing.
Answering queries via email & phone calls
Data entry &; office administrative duties
To complete all associated administration in an accurate and timely manner
To provide outstanding customer care always, both internally and externally
General enquiries
Resolving issues
Complaint management and resolution
Training:You will develop the Knowledge, Skills and Behaviours to meet the standards of achievement for the Customer Service.
Practitioner apprenticeship. You will gather evidence for your portfolio, supported by your mentor and coach, tutors, and employer. At the end of your on programme training and coaching - you will be assessed by an independent End Point Assessor (EPA). You will also attend online Masterclasses every other week.
Qualification achieved: Level 2 Customer Service Practitioner.Training Outcome:
We ideally want the successful Apprentice to move into a permanent role within our organisation.
Field Care Superviser or Care Co-ordinatorEmployer Description:Silverberry Care is a small Care agency which provides Care to Adults and children in their homes and the wider community. From Personal Care to companionship.
Based in Warwickshire & CoventryWorking Hours :Monday - Friday, 9.00am - 5.00pm (30 minutes unpaid lunch break).Skills: Communication skills,IT skills,Attention to detail....Read more...
Maintain and develop relationships with new and existing customers via outbound telephone calls, emails, Microsoft teams and site visits on occasions
Respond to inbound leads via phone and email
Provide outstanding Customer Service and ensure all leads are followed up on a regular basis via email or phone
Build and present written quotes to customers which you have engaged with
Achieve the KPI’s and sales targets which are set out by management
Organise and manage workload
Work in a team environment, where advice/ideas are discussed between each other, building a strong platform for future sales
Taking part in meeting sessions for the benefit of yourself and the sales team
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
No weekly release day in to college
One workshop per month in college
Assessor will visit workplace every 4-6 weeks
All assignments will be set and uploaded to our CRM system (Aptem)
Training Outcome:
Potential permenent position within the company upon successful completion of the apprenticeship
Employer Description:At RSM Environmental, we provide reliable fuel services and EV solutions to organisations across the UK. As industry leaders, we’re committed to delivering high quality service that you can trust. Our team of experienced engineers help our customers keep their operations running smoothly.
We offer reliable support across all aspects of stored fuel management and EV solutions, from emergency spill response to routine maintenance and testing, we’ll help ensure your business can operate efficiently with minimal risk.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative,Initiative,Patience....Read more...
Internal Sales Support Executive£24,000 plus bonus Dover, KentMon – Fri 9:00 – 17:00Own Transport required due to locationNO COLD CALLINGContributory Company PensionBonus scheme Discount on Fuel, MOT and Car Services• Are you motivated by delivering great customer service? • Does developing client accounts and maximising their potential appeal to you? • Do you want to work for a successful company who will heavily invest in your career development through regular training and coaching?• Would you like to work in a role that has come about due to business growth? On offer for the Internal Sales Support Executive is the opportunity to work for a renowned and respected nationwide sales company in an exciting role where no two days are the same. Our client is the market leader in the fuel card industry. They have been trading since 1983 and are constantly expanding and improving.Your Skills: • Excellent customer service/customer retention background • Good experience of customer liaison by phone and email • Experience in business to business relationships • Negotiation and Account Management The Internal Sales Support Executive role would suit a keen individual with excellent customer service skills looking to take the next step in their career and develop their existing skills.Responsibilities: • Building client relationships with dedicated accounts• Speaking with clients and resolving queries • Identifying clients who are not using their account to the maximum and upselling where appropriate. In this role you will use every engagement, be it by phone or email with the clients as an opportunity to positively represent the business.To find out more, please call Jane on 01304 200 329 Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.Do not hesitate to contact us about this or any other roles.....Read more...
Internal Sales Support Executive£24,000 plus bonus Dover, KentMon – Fri 9:00 – 17:00Own Transport required due to locationNO COLD CALLINGContributory Company PensionBonus scheme Discount on Fuel, MOT and Car Services• Are you motivated by delivering great customer service? • Does developing client accounts and maximising their potential appeal to you? • Do you want to work for a successful company who will heavily invest in your career development through regular training and coaching?• Would you like to work in a role that has come about due to business growth? On offer for the Internal Sales Support Executive is the opportunity to work for a renowned and respected nationwide sales company in an exciting role where no two days are the same. Our client is the market leader in the fuel card industry. They have been trading since 1983 and are constantly expanding and improving.Your Skills: • Excellent customer service/customer retention background • Good experience of customer liaison by phone and email • Experience in business to business relationships • Negotiation and Account Management The Internal Sales Support Executive role would suit a keen individual with excellent customer service skills looking to take the next step in their career and develop their existing skills.Responsibilities: • Building client relationships with dedicated accounts• Speaking with clients and resolving queries • Identifying clients who are not using their account to the maximum and upselling where appropriate. In this role you will use every engagement, be it by phone or email with the clients as an opportunity to positively represent the business.To find out more, please call Jane on 01304 200 329 Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.Do not hesitate to contact us about this or any other roles.....Read more...
