Provide exceptional customer service via email, phone, and online platforms, addressing member inquiries with professionalism and efficiency
Assist with reporting, policy documentation, administrative tasks, and maintain accurate records in our CRM system
Manage a structured pipeline of prospects - from initial research and contact through to quote processing and documentation - ensuring accuracy and timeliness
Handle confidential member information with the utmost discretion and in full compliance with data protection regulations
Coordinate bookings for health screenings, assessments, and medical appointments, ensuring seamless scheduling through our system
Provide valuable insights on workflow improvements to support the development of our AI-driven booking and management system
Training:This apprenticeship is delivered as a weekly day release at our campus in Stratford, E15. You will be required to attend college once a week.
Level 3 Business Administrator Standard
Behaviour, Skills and Knowledge
Training Outcome:Full-time employment on customer services or business development department.Employer Description:Health Well Solutions is a boutique insurance brokerage based in London, specialising in high-end private medical insurance. We pride ourselves on personalised service and long-term client relationships.Working Hours :Monday to Friday, from 8:30am to 5:30pm, one hour lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
SHOWROOM MANAGER – KITCHEN REFURBISHMENT – CANTERBURY – FULL TIME – UP TO £32,000 BASIC SALARY + BONUS SCHEMEKitchen Showroom Manager required for our client who are the UK’s leading and award winning Kitchen makeover company. Our client specialises in renovating existing kitchens instead of replacing, typically saving customers 50% of the cost of replacement.To support the business owner is now recruiting for a Showroom Manager to work from their Canterbury, Kent branch.THE ROLE
As Kitchens Showroom Manager you will be involved in all parts of the business.You will ensure that the showroom will be a welcoming environment for customers coming to the showroom.You will be showing customers the products and service on offer e.g. Kitchen doors, worktops, handles etc.You will be processing orders accurately and in a timely manner with suppliers and any 3rd partiesAble to answer questions and handle objections from prospective clientsConverting leads into appointments (and ultimately sales) by delivering an excellent customer journeyEnsuring commercial performance of the store is in line with company expectations and targetsHelping the Showroom to meet sales targets through proven relationship selling techniques, excellent customer service skills and through the setting and monitoring of KPIs and objectives.Lead, manage and motivate the showroom teamEnsure that orders are processed and admin duties are carried out.Ensure that the kitchen is fitted and the customer is satisfiedTaking deliveries (some heavy lifting will be required)Full Time Permanent PositionWorking Monday to Friday, 8.30am to 5pm (TBC)Covering Saturday shift as required (sickness, holidays etc.)You will be working from the Canterbury, Kent showroom
THE PERSON
The successful Kitchen Showroom Manager will ideally have similar experience within kitchens, bathroom, bedrooms etc. (KBB)Alternatively, a customer facing role dealing with consumersExperience dealing with trades and sub-contractors would be advantageous.Must have strong sales experience and sales abilityA Full driving license is desired but not essentialAble to assist with deliveries (heavy lifting involved)Attention to detail and an organised, methodological approach is essential.You must be IT proficient, about to use email, Word, Excel and the Microsoft suiteYou MUST have excellent customer service skills with great customer facing skillsLive within a commutable distance to Canterbury, Kent branch
THE PACKAGE
£26,000 - £32,000 Basic Salary (subject to experience)Bonus SchemeMarket leading organisationCompany Benefits
Follow us on twitter @ awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencySHOWROOM MANAGER – KITCHEN REFURBISHMENT – CANTERBURY – FULL TIME – UP TO £32,000 BASIC SALARY + BONUS SCHEME....Read more...
Day to day responsibility for the running of the contract in a customer service capacity.
Meet the customer’s operational requirements.
Ensure deliveries are made on time in full.
First line support for customer and DSV to ensure that all issues are proactively handled.
Support colleagues within all departments in providing an enhanced service to customers whilst maintaining and promoting DSV best practices.
Responsible for the completion/population of location KPI's as well as being responsible for Customer invoicing processes.
Training:Business Administrator Level 3
On-the-job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship English and Mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours in order to progress and develop. Identify, track and support 6-hours of off-the-job training activities. Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:After successful completion of the apprenticeship there is the potential of a permanent position.Employer Description:As a global freight forwarder, DSV provides and manages supply chain solutions for thousands of companies every day. Whether you are a small family-run businesses or large global corporation we focus on keeping your supply chains flowing through operational excellence and sustainable growth. This is at the core of our purpose, vision and mission.Working Hours :Full time - Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working....Read more...
Car Body Repair Technician - Mobile
Join Our Growing Team as a Mobile Car Body Repair Technician!
Are you an experienced Automotive Smart Repair Technician or a Car Body Repair Technician with a passion for delivering top-quality car body repairs? Ready to take your career to the next level with a dynamic, forward-thinking company? This is the opportunity you've been waiting for!
We’re on the lookout for talented Car Body Repair Technicians that would like a change of scenery or existing Mobile Car Body Repair Technicians / Smart Repair Technicians that would like to join an award-winning team, providing exceptional service across the UK.
With over 25 years of success, our business is expanding, and we're offering YOU the chance to be a part of our future!
Why Join Us?
Competitive Salary: £40,000 - £45,000 + Bonus (OTE £50K)
Great Perks: 25 Days Annual Leave, Pension, Company Uniform
Fully Equipped Van: Your own company van stocked with everything you need
Career Growth: With our 25-year history, we offer promotional prospects into management roles!
Ideally Located: Hereford, Ludlow, Newport, Cardiff, Swansea, Worcester
What You’ll Be Doing:
Mobile Repairs: Dent repair, paint repairs, and paint rectification – making cars look like new
Alloy Wheel Refurbishment: Restore wheels to their original glory
Customer Service Excellence: Providing exceptional mobile services at customer locations, always leaving a smile
Tools and Equipment: Keep your fully stocked van ready to go for each job, ensuring maximum efficiency
Health & Safety First: Follow industry standards to ensure safety and quality
What We’re Looking For:
Experience: Proven track record in car body repair, dent removal, paint rectification, and alloy wheel repair
Full UK Driver’s License: You'll need to be mobile!
Customer-Focused: Professional, friendly, and dedicated to high standards of customer service
Mobile Experience: If you’ve worked on mobile repairs before, that’s a bonus (but not essential!)
Ready to Drive Your Career Forward?
If you're a talented car body repair technician looking to take the next step in your career with a leading mobile repair company, we would love to hear from you! Please submit your CV to Robert Cox at Glen Callum Associates Ltd on or call Rob on 07398 204832.
JOB REF: 4244RC Car Body Repair Technician - Mobile....Read more...
Car Body Repair Technician - Mobile
Join Our Growing Team as a Mobile Car Body Repair Technician!
Are you an experienced Automotive Smart Repair Technician or a Car Body Repair Technician with a passion for delivering top-quality car body repairs? Ready to take your career to the next level with a dynamic, forward-thinking company? This is the opportunity you've been waiting for!
We’re on the lookout for talented Car Body Repair Technicians that would like a change of scenery or existing Mobile Car Body Repair Technicians / Smart Repair Technicians that would like to join an award-winning team, providing exceptional service across the UK.
With over 25 years of success, our business is expanding, and we're offering YOU the chance to be a part of our future!
Why Join Us?
Competitive Salary: £40,000 - £45,000 + Bonus (OTE £50K)
Great Perks: 25 Days Annual Leave, Pension, Company Uniform
Fully Equipped Van: Your own company van stocked with everything you need
Career Growth: With our 25-year history, we offer promotional prospects into management roles!
Ideally Located: Hereford, Ludlow, Newport, Cardiff, Swansea, Worcester
What You’ll Be Doing:
Mobile Repairs: Dent repair, paint repairs, and paint rectification – making cars look like new
Alloy Wheel Refurbishment: Restore wheels to their original glory
Customer Service Excellence: Providing exceptional mobile services at customer locations, always leaving a smile
Tools and Equipment: Keep your fully stocked van ready to go for each job, ensuring maximum efficiency
Health & Safety First: Follow industry standards to ensure safety and quality
What We’re Looking For:
Experience: Proven track record in car body repair, dent removal, paint rectification, and alloy wheel repair
Full UK Driver’s License: You'll need to be mobile!
Customer-Focused: Professional, friendly, and dedicated to high standards of customer service
Mobile Experience: If you’ve worked on mobile repairs before, that’s a bonus (but not essential!)
Ready to Drive Your Career Forward?
If you're a talented car body repair technician looking to take the next step in your career with a leading mobile repair company, we would love to hear from you! Please submit your CV to Robert Cox at Glen Callum Associates Ltd on or call Rob on 07398 204832.
JOB REF: 4244RC Car Body Repair Technician - Mobile....Read more...
Credit Control:
Monitor aged debt and follow up with customers regarding overdue payments
Issue customer statements and payment reminders
Maintain accurate records of all credit control activityAccounts Payable & Receivable:
Process supplier invoices and match against purchase orders
Prepare and send customer invoices accurately and on time
Reconcile accounts and investigate discrepancies promptlySoftware & Systems:
Use Xero (or similar software) to process financial transactions
Training:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards the Accounts or Finance Assistant Level 2 apprenticeship, with support from your employer and the Chesterfield College Group.Training Outcome:You will have opportunities for career progression within Flame UK upon successful completion of the apprenticeship.Employer Description:Flame UK is a leading waste and environmental services provider to businesses across the UK. Our focus is on delivering the best service in the industry through our frontline team and Account Managers, emphasizing communication, speed of response, and vast industry knowledge. We help businesses with demanding waste management needs and have ambitious growth plans, making this an exciting opportunity for a motivated apprentice to start their career with us.
Role Overview
This is an excellent opportunity for an enthusiastic and motivated individual to join our Account Management Team as a Business Administration Apprentice. The role is primarily focused on supporting our Account Management Team. The apprentice will gain hands-on experience in the day-to-day management of customer accounts, learning the processes and administration behind that, as well as compliance and legal factors around waste management.
They will work with a single team on a set portfolio of customers to deliver the highest standard of service to our customers and vendors. Additionally, they will create and populate reports ranging from financial to environmental and be involved in system processes, booking, and liaising with vendors and customers.
As an administration-focused business, the Business Administration Apprenticeship is an excellent fit for our team. Upon completion, the apprentice will be skilled enough for a role in customer service, account management, sales, finance, or operations. We are ready to take on an apprentice at any time.Working Hours :Monday – Friday 8:30 – 5:00 (30 min unpaid lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working....Read more...
Midlands-based with UK Travel£85,000 + BenefitsWe are partnering with a dynamic and growing leisure business that delivers exceptional customer experiences across a diverse portfolio of sites. These include large-scale catering operations, events and conference venues, sports facilities, and hotels. As the organisation looks to elevate its operations and expand its national footprint, we are searching for a passionate and commercially astute Operations Director to support this journey.We are particularly keen to hear from candidates with backgrounds in:Hotels, conference and events venues, theme parks, stadia, racecourses, or similar guest-facing, operationally complex environments.Those who also bring experience in health & fitness or wider leisure will be at an advantage.This role is ideal for someone who thrives in operational detail, brings strong leadership, and has a passion for delivering exceptional customer service across diverse and multi-use venues.Key Responsibilities:
Oversee the day-to-day operations across a varied estate including hospitality, sport, and leisure venuesDrive service excellence and ensure high-quality guest experiences across all sitesLead, motivate and support site-level leadership teams to deliver commercial and customer KPIsSupport new openings, mobilisations and refurbishments from an operational standpointCollaborate closely with the CEO and leadership team on strategy, performance improvement and long-term growth plansMaintain strong commercial oversight of all venues, including full P&L responsibility
Profile:
A minimum of 5 years' experience in operational leadership within hospitality/leisure (e.g. hotels, theme parks, sports venues, etc.)Proven success in managing multi-site, guest-facing operationsExperience with large-scale F&B, events, or accommodation servicesStrong financial acumen with experience overseeing multi-million-pound budgetsA leader who is both strategic and hands-on, with a genuine passion for people and service
Keen to chat more, drop me your cv Stuart Hills or call 0207 790 2666....Read more...
Dealing with customers face to face and by telephone
Processing work bookings
Calculating Service & Repair costs for customers
Processing payments
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Practical on the job training will be provided at the employer
You will be working towards a Level 2 Apprenticeship along with Functional Skills in maths & English at Level 2 if required
Training consists of a mixture of one-to-one learning within the Employer, Virtual online training and Block release training at our centre in Bracknell. (Accommodation and transport costs will be covered by your employer)
You will also work towards Honda internal qualifications
Training Outcome:
Possible career progression opportunities include Workshop Controller, Service Manager, Aftersales Manager
Employer Description:Belle Vue Motors was established in may 2010 by directors Mark Crosbie and Shaun Richardson. Working as full time Engineers in the manufacturing industry, we felt that we could utilise our free time better and put our mechanical knowledge to greater use.
Having a personal interest in cars and the motor trade, we felt that combining knowledge and a personal interest together, there was a niche in the market for selling quality used cars at affordable prices.
We started off very small having only a couple of low budget cars in stock at any given time. A couple of years on, we now have a healthy business with a wide variety of used cars in stock with a varied choice to suit all needs and budgets. Although this is down to hard work and effort, the main reason for our success is you, the customer. Our business has been built on word of mouth which we strongly believe is the most important form of advertising.Working Hours :Five days a week, including Saturdays.
Exact working days and times to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Ability to Buil Rapport,Self-Motivated,Confident,Adaptable....Read more...
Apprentice Vehicle Technician – Volkswagen Specialist Garage:
We’re a small, friendly garage specialising in Volkswagen, Audi, SEAT and Škoda vehicles. Known for quality workmanship and personal service, we’re looking for an enthusiastic Apprentice Vehicle Technician to train with us.
The Role:
You’ll work alongside experienced mechanics, learning all aspects of servicing, maintenance, and repairs on Volkswagen models while completing your Level 3 Light Vehicle Service & Maintenance Technician apprenticeship
Duties:
Assist with servicing, diagnosing faults and repairs
Help with sale cars and MOT prep
Use specialist tools and equipment
Keep the workshop clean and safe
We Offer:
Full training and mentoring
Hands-on experience with Volkswagen vehicles
Supportive, friendly team environment
Training:
You will be required to attend Hadlow College one day per week during term time to undertake the Motor Vehicle Service and Maintenance Technician - Light Vehicle (level 3) Apprenticeship Standard
Training Outcome:
There will be the opportunity for a permanent role once you qualify. Opportunities for ongoing training, with potential to branch into hybrid and electric vehicle technology
Employer Description:We specialise in everything VW, from customising your current VW transporter, purchasing a new transporter customised to your specification or servicing and repairing any Volkswagen or Audi in our fully equipped workshop.
At Volksworx we offer full customisation of your existing van, from wheel upgrades to suspension modifications, body styling and interior trimming. If you don’t already own a transporter why not take a look at our stock of custom transporters all ready to go.
We pride ourselves on our high level of attention to detail and quality workmanship whether that be servicing and repairs in our workshop or a fully bespoke VW transporter build. We endeavour to offer our customers exceptional customer service and being a small dealer enables us to focus on our customer’s needs and deliver a personal service.Working Hours :Monday - Friday, 8.30am - 4.30pmSkills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Patience,A Passion for Cars,A Passion to Learn,A can do attitude....Read more...
RSP UK Ltd are based in Roxton in Bedford. They are looking for a Service Engineering Apprentice to join them
In this role you will assist in Equipment Maintenance by supporting the service engineering team in routine maintenance, inspections, and repairs on suction excavators and other group products to ensure optimal performance and reliability
You will also be learning how to identify and diagnose mechanical, electrical, pneumatic and hydraulic issues in group products and assist in implementing appropriate solutions
You will assist in maintaining accurate service records, including equipment maintenance logs, repair reports, and parts inventory and learn to identify parts and components for repairs and maintenance, ensuring timely availability and efficient inventory management
As well as this you will assist in the workshop, including equipment cleaning, organising tools and equipment, and maintaining a safe and tidy working environment
You will have the opportunity to accompany experienced service engineers to customer sites for on-site repairs, servicing, and troubleshooting of group products
You will adhere to all health and safety regulations and company policies to ensure a safe working environment for yourself and others
Learning and Development - you will actively participate in training programs, workshops, and courses
As well as all this you will develop effective communication skills and provide excellent customer service by addressing customer inquiries and concerns professionally and promptly
This company will welcome your ideas and suggestions for process improvements and efficiencies within the service engineering department
College attendance for this Level 3 qualification will begin in September 2025
Please consider the employers location think about and how you will get to work and college
Monday to Friday with hours between 7.30am – 5.00pm with 30 minutes unpaid lunch break (overtime may be available)
Occasional Saturday work and occasional overnight stays may be required when supporting the Field Engineer on jobs located further afield
Training:
Level 3 Engineering Technician - Mechatronics Pathway
Level 2 Functional Skills English and maths if required
Training Outcome:On completion of the apprenticeship
Career Development:
The employer are committed to the professional growth and development of employees
As an apprentice, you will have the opportunity to learn from experienced professionals and gain valuable skills and knowledge that will set you up for a successful career in your chosen field
Exciting Projects:
This company is involved in a wide range of exciting projects that offer unique challenges and opportunities for growth
As an apprentice, you will have the chance to contribute to these projects and make a meaningful impact
Opportunities for Advancement:
As a growing company, they offer opportunities for advancement and career progression
They believe in promoting from within and providing employees with the chance to take on new challenges and responsibilities
Employer Description:RSP UK is a leading manufacturer of innovative suction excavation vehicles, supporting safer and more efficient groundworks across the UK. Established in 2016, the company is known for its engineering excellence, rapid growth, and commitment to safety and performance.Working Hours :Monday to Friday with hours between 7.30am – 5.00pm with 30 minutes unpaid lunch breakSkills: communication skills,team player,Attention to detail,Problem solving skills....Read more...
Answer enquiries.
Respond to customer questions via phone, email, live chat, or in person.
Provide accurate information about products, services, or policies.
Resolve issues.
Handle customer complaints and find appropriate solutions.
Escalate complex issues to supervisors or other departments when necessary.
Process Orders and Transactions.
Assist customers with placing, tracking, modifying, or cancelling orders.
Process payments & refunds when required.
Maintain Customer Records.
Update customer accounts and keep accurate records of interactions.
Ensure data entry is timely and error-free.
Follow up on unresolved customer enquiries.
Ensure customers are satisfied with resolutions and service.
Provide Product or Service Support.
Guide customers in using products or services.
Troubleshoot basic technical or usage issues.
Work with sales, technical & marketing teams.
Communicate customer feedback to improve products or services.
Meet Performance Goals.
Keep up with product changes, promotions, and policy updates.
Attend training sessions as needed.
Maintain Professionalism.
Interact with customers in a courteous, empathetic, and helpful manner.
Represent the company positively in all communications.
Assist the marketing team with social media posts, marketing & promotions ideas.
Training:Delivery to be completed on site and off the job training either at Barnsley College or your place of work. Student to complete a Business Administration Level 3 apprenticeship. Training Outcome:Possible progression opportunities. Employer Description:We manufacture and distribute products based on a Natural Cement based binder which has been in use for over 200 years. Natural Cement’s head office is based in Yorkshire, England.
Our special products are used by all sections of the Railway, Civil Engineering, Water, Utilities and Construction industries throughout the UK & worldwide.
The products have proven to be environmentally friendly, chemically resistant, easy to use, and time saving. They are especially useful in wet & cold environments. Fast setting with high early strength gain is a standard feature of all products.Working Hours :Monday to Thursday 9am-5pm, Friday 9am-2pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment systems
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic
Desired skills & Experience:
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this apprenticeship programme
We are looking for people who have some experience in the motor industry either with formal training at Level 1 or having worked at or within a similar organisation
You should be passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are
Enthusiasm and willingness to learn teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training Outcome:Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network. Employer Description:At Halfords, we're all about the journey. With more than 600 stores with over 10,000 colleagues, we're the UK's leading retailer of automotive and cycling products. We are also the leading operator in MOT, tyres, car servicing and car repairs - pleasing more than 750,000 customers every year. We pride ourselves in offering the highest quality motoring products to ensure you get the job done safely and efficiently.
The Halfords apprenticeship programme will equip you with all the skills, knowledge and behaviours you need to start a successful career with us. We have over 700 garages across England, Scotland and Wales where our highly trained Technicians carry out MOT’s, car servicing and repairs for over one million customers a year. As a Halfords apprentice, you will master a range of technologies across all kinds of cars – that’s a lot of valuable, career enhancing knowledge.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Analytical skills,Logical....Read more...
Job Title: Business Unit Director – Mechanical, Fire & Smoke Department: Operations – Mechanical, Fire and Smoke Location: Offices in Sevenoaks, Kent Reporting to: Chief Operating Officer (COO) Salary: £80,000 - £100,000 per annum (depending on experience) Role Summary: CBW are partnering with a leading specialist in mechanical, fire, and smoke services to recruit a Business Unit Director to oversee the Mechanical, Fire and Smoke division. This is a pivotal leadership position with full accountability for operational and financial performance, team development, and service delivery. The successful candidate will be responsible for driving growth, improving efficiencies, and maintaining high standards of health & safety, compliance, and customer service in line with the company’s core values: Customer Centricity, Operational Excellence, Safety First, Ownership, and Results Driven. Key Responsibilities: Strategic Leadership:Define and deliver strategic plans aligned to company objectives, focused on sustainable growth and profitability.Set clear goals and operational objectives for the business unit, ensuring alignment with wider corporate strategy.Monitor performance, proactively adjusting plans to meet or exceed KPIs.Operational Excellence:Lead the day-to-day operations, ensuring efficiency, high performance, and profitability.Oversee resource allocation (personnel, budget, tools) to maximise productivity.Drive continuous improvement across processes, reducing costs and enhancing operational delivery.Financial Performance:Full P&L responsibility for the division, including budgeting, forecasting, and reporting.Drive revenue growth through strategic planning and rigorous cost control, including accurate job costing and regular margin analysis.Deliver detailed performance and financial reports to the board and senior leadership.Team Leadership & Development:Lead, mentor, and develop a team of managers, engineers, and coordinators.Identify skills gaps and oversee training, coaching, and succession planning.Implement clear role responsibilities and performance management to maintain high standards across the team.Customer & Stakeholder Management:Act as the key point of contact for internal and external stakeholders, building strong, long-term relationships.Lead client meetings, manage expectations, and handle escalations where required.Work collaboratively across departments to ensure cohesive service delivery.Business Development & Market Growth:Analyse market trends, competitor activity, and client needs to identify growth opportunities.Lead on business development initiatives, contributing to new business wins and expansion into new markets.Support innovation in service delivery to ensure competitive market positioning.Health, Safety & Compliance:Champion a culture of “Safety First” across all operations.Ensure strict compliance with industry regulations, health & safety standards, and company policies.Oversee team training, PPE compliance, risk assessments, and project sign-offs, especially on high-risk or subcontractor-involved works.Reporting & Communication:Provide regular operational and financial updates to the COO and senior management.Maintain clear communication channels across departments and with clients.Lead regular team and stakeholder meetings with documented action points and follow-ups.KPIs & Success Indicators:Promotion of a proactive health & safety culture.High customer satisfaction scores.Achievement of financial targets (turnover, margin, subcontractor spend, WIP).Positive team engagement and development outcomes.Efficient job costing and project close-outs.Required Skills & Qualifications:Proven experience in a senior operational leadership role (Director level).Sector experience within mechanical, fire, or smoke industries is essential.Strong commercial acumen with excellent financial and data analysis skills.Excellent communication, leadership, and team development capabilities.Highly organised with an ability to manage multiple priorities under pressure.Experience managing compliance, health & safety, and risk management frameworks.Preferred Skills & Qualifications:ILM or similar leadership qualifications preferred.Ambitious, driven, and looking for career progression within a fast-growing business.Strategic thinker with a long-term view on business development and growth.High customer focus and service delivery mindset.....Read more...
Field Service Engineer
Reading
£34,000 - £38,000 + £60,000 OTE + Door to Door Pay + Training + Bonuses + Overtime + Immediate Start
Work for a fast growing company who are growing rapidly. This is a fantastic opportunity to join a company offering exceptional job stability, the ability to earn well past your basic salary and long term security.
This company is expanding and consistently winning new contracts. You'll benefit from structured training, a supportive team environment and the opportunity to progress your career. This role is best suited for a Field Service Engineer with electro-mechanical skills looking for a positive change!
Your Role As A Field Service Engineer Will Include:
Field Service Role - Covering South West Patch
Service, Maintenance & Repair of blasting, powder coating and wet paint spray equipment
Customer Facing Role
As A Field Service Engineer You Will Have:
Electro-Mechanical Skill Set
Full Driving License
Happy To Travel
Key Words - Field Service Engineer, Mobile Engineer, Field Technician, Blasting, Powder coating, Reading, Slough, South West, Bournemouth, Southampton, Portsmouth
....Read more...
Spirit Health is looking for a passionate and motivated Apprentice to join our Service Delivery team within Medicines Optimisation division. This is a brilliant opportunity to learn new skills, gain hands-on experience, and make a real difference in people’s lives – all while being supported every step of the way.
This role focuses on the power of genuine connections via telephone to deliver a brilliant, customer focused service to plan and co-ordinate the delivery of implementation programs, nationally.
Duties will include:
You will conduct outward bound calls to GP practices to encourage service uptake, arrange meetings and managing implementer schedules
You’ll also support with executing mail merges and full-service coordination
You'll support service delivery to ensure smooth operations and outstanding customer service
The aim is to ensure smooth delivery and meet demand and contractual obligations
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Admin qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
Potential full time employment for the right candidate
Employer Description:Spirit Health Group is committed to simplifying healthcare, improving patients’ lives, and providing the best value for healthcare providers.
We are passionate about providing innovative solutions that bridge gaps in healthcare, empower patients, and drive positive change. Our commitment goes beyond quick fixes - we’re all about building long-term partnerships with the NHS and global allies to create real, lasting impact. We take the time to deeply understand the challenges on the frontline and craft solutions that not only work but stick.
While we started with medicines optimisation, we’ve grown into a dynamic, multi-faceted team supporting patients and healthcare systems across the globe through innovative digital health technology, GP practices, educational services, and our online pharmacy.
Our people are pivotal in:
• Saving the NHS millions of pounds with a rapidly growing range of cost-effective healthcare products and devices.
• Implementing medicines optimisation and prescribing programmes, brilliantly.
• Building innovative digital remote monitoring solutions for people with long-term health conditions.
• Providing patients with high-quality education services.
• Dispensing NHS prescriptions through our friendly pharmacy that has a passion for diabetes.Working Hours :Monday - Friday, 9.00am - 5.00pm with 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Administrative skills,Team working,Initiative,Microsoft Office....Read more...
You will work within the team in the Ipswich region. This opportunity will give you a chance to earn valuable practical experience in Property Maintenance and enable you to learn the customer service skills needed to build a career in the industry.
Your role will involve:
- Ensuring a safe working environment
- Performing fault diagnostics on systems
- Carrying out preventative and corrective maintenance and repair workTraining:Property Maintenance Operative - Level 2 Apprenticeship Standard:
The intermediate Property Maintenance Operative Apprenticeship allows you to learn, develop and practise the skills required for employment or career progression in Property Maintenance.
The successful candidate will undertake a nationally recognised qualification through West Suffolk College.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification.Training Outcome:For the right person, there is the opportunity to progress to a higher level apprenticeship upon completion.Employer Description:Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.Working Hours :Monday - Friday (shifts TBC).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Process bank reconciliations within agreed timeframes
Accurately process invoices and maintain supporting documentation
Analyse financial data to identify transactional discrepancies and inconsistencies
Communicate effectively with stakeholders to ensure timely and accurate financial reporting
Record and manage accounts payable and accounts receivable
Assist in the preparation of financial statements
Accurately record financial transactions in the system
Support the purchase ledger function
Respond to customer queries via email or telephone, providing a high standard of customer service
Training Outcome:After successful completion of the apprenticeship, there is a possible full-time position available for the right candidate.Employer Description:LSH Auto is proud to be part of a globally respected and world-renowned premium car dealership group, with a heritage spanning over 45 years. Operating more than 143 Mercedes-Benz dealerships worldwide, LSH Auto serves customers across diverse markets including China, Australia, South Korea, Taiwan, Vietnam, and more recently, Germany and the United Kingdom.
In the UK, LSH Auto continues to set industry standards through its state-of-the-art facilities, These include Mercedes-Benz of Stockport, one of the largest Mercedes-Benz dealerships in Europe, and Mercedes-Benz of Birmingham, which is home to the UK’s first Mercedes-Benz Used Car Centre of Excellence. With a commitment to excellence in service, innovation, and customer experience, LSH Auto is at the forefront of automotive retailing.Working Hours :Core working hours will be 40 hours per week between 8am to 5pm, Monday to Friday.Skills: Communication skills,Team working,Initiative,Hardworking and eager to learn,Interest in Accounting....Read more...
Utilising the clinical system to ensure appointments are made and that patients' records are maintained and accurate
To assist with document workflow
To assist the care co-ordinators in patient triage
To assist with typing and medical reports
To assist with patient appointments, provide customer service on the telephone and front desk
To learn a range of general administration to assist and ensure smooth running of the administration in general practice
To assist with clinical reporting and patient recalls for long term conditions
To learn about general practice and patient care as a whole
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Further apprenticeships
Employer Description:Budshead Medical Practice (Dewerstone Medical Group)
Budshead Medical Practice is a busy GP practice covering an area in the north of Plymouth. We have around 8,000 patients across the area and have a full team of medical staff including doctors, nurses and attached staff, as well as a full admin team to support the services offered.
We have recently merged to incorporate Oakside Surgery forming 'Dewerstone Medical Group' but this position is primarily to be based at Budshead Medical Practice.Working Hours :Monday - Friday, 9.00am - 4.30pm, inclusive of 30 minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,Strong customer service skills....Read more...
Trainee Sales Representative
Location: Ferndown
Salary: £26,000 per annum plus commission
Hours: Monday Friday 8:30am 5pm
We are seeking a motivated and enthusiastic Trainee Sales Representative to join our clients sales team. This is an exciting opportunity for someone looking to start a career in sales, with full training and support provided. The ideal candidate will be personable, proactive, and eager to develop their sales and customer service skills in a professional environment.
Duties:
- Manage the development of new accounts, and maximise business
- Support the sales team in identifying and pursuing new business opportunities
- Build and maintain strong relationships with new and existing clients
- Assist in preparing proposals, quotes, and sales documentation
- Conduct follow-ups on leads, enquiries, and quotations
- Maintain accurate records and update the CRM system
- Attend training sessions and team meetings
- Work towards agreed sales targets and KPIs with guidance from your manager
Skills:
- A genuine interest in a career in sales
- Excellent communication and interpersonal skills
- Positive attitude with a willingness to learn and grow
- Strong organisational skills and attention to detail
- Ability to multitask and manage time effectively
- Proficient with Microsoft Office and general IT systems
- Full UK driving licence is essential
- Previous customer service or sales experience is beneficial but not essential
To apply, please send an updated cv to shannon@holtrecruitmentgroup.com or APPLY NOW!....Read more...
Bodyshop Manager:
- Earning Up to £75,000 per annum
- Company Benefits
- Permanent Vacancy
Our client, a busy Bodyshop/Accident Repair Centre in the Portsmouth area are currently looking for an experienced Bodyshop Manager.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Identify training and development needs and (subject to approval) implement required training and/or coaching
- Quality Control checks before returning to the customer
Skills and experience required as a Bodyshop Manager:
- Previous experience in a similar role or as a Workshop Control is required for this position
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Piam on 01202 552915 / piam@holtautomotive.co.uk to discuss further.
Bodyshop Manager £75,000 Bodyshop Portsmouth
Bodyshop Manager, Site Manager, General Manager, Workshop Manager....Read more...
Job Title: MOT and Diagnostic Technician
Location: Newbury,
Vacancy Type: Permanent/Full-Time
Salary: £35,000 - £50,000 OTE (Competitive Salary, Uncapped)
Job Summary:
We are looking for a skilled MOT and Diagnostic Technician to join a main dealership group in Newbury. In this role, you will perform MOT tests and a variety of workshop services to meet customer needs and maximize productivity.
Key Responsibilities:
- Conduct Class IV MOT tests.
- Perform routine vehicle servicing and repairs in accordance with brand standards.
- Diagnose faults in vehicle electrical systems and report findings.
- Execute welding repairs and air-conditioning servicing.
- Maintain a clean and safe working environment.
- Communicate with customers regarding vehicle status and recommendations.
Qualifications:
- Relevant City & Guilds, BTEC, or NVQ accreditation.
- Previous experience in a franchise dealership is preferred.
- Valid MOT Tester qualification with strong fault diagnosis skills.
- Commitment to delivering excellent customer service and teamwork.
Benefits:
- Competitive salary and uncapped bonus structure.
- 30 days of annual leave (including bank holidays) with additional leave for long service.
- Birthday day off.
- Discounts on MOTs, services, and parts.
- Life Assurance and Pension Scheme.
- Employee Assistance Programme (BEN).
- Opportunities for professional development and growth.
Hours of Work:
Monday - Friday, 8:00 AM - 5:30 PM (1-hour lunch)
Apply Now!
If you are interested in this vacancy, please click the link to apply or contact Rachael.mortimer@holtautomotive.co.uk....Read more...
The Role ResponsibilitiesiInclude:
• Assembly of heavy duty flexible hoses including handling, cutting and crimping • Hydrostatic pressure testing of completed hose assemblies• Inspection and service of products and reporting • Working with an ISO 9001 accredited system • Complete all work to a high standard.• Adhere to H&S regulations and maintain a safe working environment at all times. • Occasional working away at customer site that may include working offshore (once competent)Training:Day Release Sunderland College.Training Outcome:Opportunity of a full time position on the completion of the apprenticeship.Employer Description:Techfluid are a well established supplier of flexible hoses to the international oil & gas industry with locations in Cramlington and China. We take pride in the high standards of the work we carry our daily, and we place a large emphasis on customer service and satisfaction. Our business is expanding and we are looking for persons who understand and share these values.Working Hours :Mon-Thur 8.00 – 16.30 : Fri 8.00 – 15.30Skills: Administrative skills,Analytical skills,Attention to detail,Initiative,IT skills,Organisation skills,Problem solving skills,Team working....Read more...
Giving customers top-notch advice
Giving customers a warm welcome to the store
Dealing with orders
Efficiently answer telephone calls to the store
Advising customers their hearing aids/glasses are ready or delayed as appropriate
Training:
Level 2 Customer Service Practitioner
English and maths Functional Skills if necessary
How training will be delivered is to be confirmed
Training Outcome:At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family business, continuing to go from strength to strength and proud of it.Working Hours :Days and shifts to be confirmed - full-time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
Giving customers top-notch advice
Giving customers a warm welcome to the store
Dealing with orders
Efficiently answer telephone calls to the store
Advising customers their hearing aids/glasses are ready or delayed as appropriate
Training:
Level 2 Customer Service Practitioner
English and maths Functional Skills if necessary
How training will be delivered is to be confirmed
Training Outcome:At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family business, continuing to go from strength to strength and proud of it.Working Hours :Days and shifts to be confirmed - full-time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
Giving customers top-notch advice
Giving customers a warm welcome to the store
Dealing with orders
Efficiently answer telephone calls to the store
Advising customers their hearing aids/glasses are ready or delayed as appropriate
Training:
Level 2 Customer Service Practitioner
English and maths Functional Skills if necessary
How training will be delivered is to be confirmed
Training Outcome:At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family business, continuing to go from strength to strength and proud of it.Working Hours :Days and shifts to be confirmed - full-time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
