The role within the business development team is to provide support to employers by offering effective customer service, administration, and coordination of processes for both internal and external customers, helping to drive our growth strategy.Day-to-day responsibilities will include:
• Engaging with customers daily in a polite, professional manner.• Assisting customers with all queries regarding advice and general customer service queries.• Collaborate with team members and different departments.• Make calls to employers to engage them with our apprenticeship. provision and make appointments for the key account team.• Maintain and then accurately update the College’s data management systems with relevant information.• Maintain and track auditable paperwork, ensuring accurate completion.• Arranging and co-ordinating meetings, including room bookings, car park facilities, catering, etc.Training:Level 3 Customer Service Specialist apprenticeship standard.Level 2 Functional Skills in maths, English and ICT (if required).This apprenticeship is delivered through a combination of Work-Based Assessment and day/block release. The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.Training Outcome:Upon successful completion of this apprenticeship, there is a possibility of a permanent position within BSDC.Employer Description:Join a passionate, dynamic team. We really care about making Burton and South Derbyshire College a vibrant, outstanding college. There couldn’t be a more exciting time to help us reshape BSDC for the challenges and opportunities ahead. Over 400 people work hard to make our College the success it is, from invigilators joining us for a few hours a year, through flexible part time work to many full time academic and support roles. If you share our passion for challenging, improving and making our college the best it can be, we’d love to hear from you.Working Hours :Monday - Friday.Skills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Non judgemental,Number skills,Organisation skills,Presentation skills,Problem solving skills,Team working,Time-Management....Read more...
Sales Engineer – Generators & Electrical Machinery
Are you a Sales Engineer with experience in power generation or electrical machinery, looking for your next opportunity? Our client specialises in generator systems and heavy-duty electrical equipment, offering the chance to work with advanced technologies and industry-leading solutions.
Responsibilities of the Sales Engineer – Generators & Electrical Machinery role in Peterborough:
Build and maintain strong customer relationships within the power generation and electrical machinery sector.
Deliver outstanding service, ensuring customer needs are fully understood and met.
Work closely with clients to provide tailored technical and commercial solutions.
Handle customer enquiries, prepare proposals, and create detailed technical quotations.
Collaborate with the external Sales Team, providing technical expertise and product knowledge.
Support business growth by identifying new opportunities and expanding existing accounts.
Key requirements for the Sales Engineer – Generators & Electrical Machinery role in Peterborough:
Solid background in Electrical Engineering or power generation (essential).
Relevant degree or equivalent hands-on experience (preferred).
Experience in technical sales, customer support, or service within the electrical machinery sector.
Strong IT skills, including Microsoft Office (Word, Excel, PowerPoint).
Knowledge of SAP or CRM systems (advantageous).
To apply for this Sales Engineer – Generators & Electrical Machinery job in Stamford, please email NDrain@redlinegroup.Com
Or call Nick on 01582878828 / 07487756328....Read more...
Field Service Engineer Nottingham £37,000 - £39-000 (OTE £42,000) + Training + Optional Overtime + Van + Company Bonus + No Weekends + No Call Out + Paid Door To Door Are you a Field Service Engineer looking to join a growing, family-oriented company? This is a fantastic opportunity to join a company that have a fantastic track record of treating their engineers well, retaining their staff and best of all, there’s no call-out rota and no weekend work, giving you a great work-life balance.In this role as a Field Service engineer you’ll travel to customer sites across a small regional patch, carrying out service and maintenance on material handling equipment. You’ll be joining a supportive, close-knit team with a company that prides itself on staff development and long-term careers that will offer you the chance to be part of a business that values its people.
Your Role as a Field Service Engineer Will Include:
Carrying out planned and reactive maintenance on material handling equipment
Full Training provided
Mondays - Fridays 8:00-4:30
The Successful Field Service Engineer Will Need to Have:
NVQ Level 3 in engineering or relevant experience
Material Handling background
Full UK Drivers' License
Field Service, mobile engineer, field service technician, Electromechanical Field Service Engineer, Material Handling Equipment, Heavy Plant Machinery, Forklifts, Pallet Trucks, Hydraulic Systems, Pneumatic Systems, Mechanical Maintenance, Electrical Maintenance....Read more...
Vehicle Technician - Wakefield - £38,000 - £40,000 - Main Dealership
Job Title - Vehicle Technician
Location - Wakefield
Salary - £38,000 - £40,000 + Bonus + OT
Our client is a main dealership and they are looking for an experienced Vehicle Technician to join their busy Service Department in Wakefield, offering a fantastic basic salary and bonus structure with a brilliant opportunity for you to be able to progress within a main dealership.
- 8:30am-5pm Monday - Friday
- 30-minute lunch
- MOT license and accreditation will be given.
- Bonus is paid on labour sales.
Key responsibilities for this Vehicle Technician role are:
- Undertake maintenance, service, repair activities on motor vehicles to the highest standard.
- Carry out all work completely and effectively whilst adhering to manufacturers scheduled times to maintain efficiency.
- Effectively record details of diagnosis, work completed, and components utilised in line with group and manufacturer standards.
- Keep work areas clean and tidy, organised, safe from hazards to health and safety.
- Be able to liaise effectively with colleagues and customers at all levels in a polite and efficient manner.
- To be aware of the importance and implication of maintaining high levels of customer satisfaction and work to ensure they are always met.
Minimum requirements for this Vehicle Technician role are:
- Qualified to NVQ level 3 (or equivalent)
- Have at least 2 years experience after qualifying period, of working in a Dealership as a Technician (or similar)
- Excellent customer service skills
- Good technical knowledge
- Must have a Driving License
- The ability to work without supervision.
- Take responsibility for the quality and quantity of their work.
Vehicle Technician - Wakefield - £38,000 - £40,000 - Main Dealership ....Read more...
Vehicle Technician - Bradford - £38,000 - £40,000 - Main Dealership
Job Title - Vehicle Technician
Location - Bradford
Salary - £38,000 - £40,000 + Bonus + OT
Our client is a main dealership and they are looking for an experienced Vehicle Technician to join their busy Service Department in Bradford, offering a fantastic basic salary and bonus structure with a brilliant opportunity for you to be able to progress within a main dealership.
- 8:30am-5pm Monday - Friday
- 30-minute lunch
- MOT license and accreditation will be given.
- Bonus is paid on labour sales.
Key responsibilities for this Vehicle Technician role are:
- Undertake maintenance, service, repair activities on motor vehicles to the highest standard.
- Carry out all work completely and effectively whilst adhering to manufacturers scheduled times to maintain efficiency.
- Effectively record details of diagnosis, work completed, and components utilised in line with group and manufacturer standards.
- Keep work areas clean and tidy, organised, safe from hazards to health and safety.
- Be able to liaise effectively with colleagues and customers at all levels in a polite and efficient manner.
- To be aware of the importance and implication of maintaining high levels of customer satisfaction and work to ensure they are always met.
Minimum requirements for this Vehicle Technician role are:
- Qualified to NVQ level 3 (or equivalent)
- Have at least 2 years experience after qualifying period, of working in a Dealership as a Technician (or similar)
- Excellent customer service skills
- Good technical knowledge
- Must have a Driving License
- The ability to work without supervision.
- Take responsibility for the quality and quantity of their work.
Vehicle Technician - Bradford - £38,000 - £40,000 - Main Dealership ....Read more...
Vehicle Technician - Livingston - £38,000 - £40,000 - Main Dealership
Job Title - Vehicle Technician
Location - Livingston
Salary - £38,000 - £40,000 + Bonus + OT
Our client is a main dealership and they are looking for an experienced Vehicle Technician to join their busy Service Department in Livingston, offering a fantastic basic salary and bonus structure with a brilliant opportunity for you to be able to progress within a main dealership.
- 8:30am-5pm Monday - Friday
- 30-minute lunch
- MOT license and accreditation will be given.
- Bonus is paid on labour sales.
Key responsibilities for this Vehicle Technician role are:
- Undertake maintenance, service, repair activities on motor vehicles to the highest standard.
- Carry out all work completely and effectively whilst adhering to manufacturers scheduled times to maintain efficiency.
- Effectively record details of diagnosis, work completed, and components utilised in line with group and manufacturer standards.
- Keep work areas clean and tidy, organised, safe from hazards to health and safety.
- Be able to liaise effectively with colleagues and customers at all levels in a polite and efficient manner.
- To be aware of the importance and implication of maintaining high levels of customer satisfaction and work to ensure they are always met.
Minimum requirements for this Vehicle Technician role are:
- Qualified to NVQ level 3 (or equivalent)
- Have at least 2 years experience after qualifying period, of working in a Dealership as a Technician (or similar)
- Excellent customer service skills
- Good technical knowledge
- Must have a Driving License
- The ability to work without supervision.
- Take responsibility for the quality and quantity of their work.
Vehicle Technician - Livingston - £38,000 - £40,000 - Main Dealership ....Read more...
Vehicle Technician - Edinburgh - £38,000 - £40,000 - Main Dealership
Job Title - Vehicle Technician
Location - Edinburgh
Salary - £38,000 - £40,000 + Bonus + OT
Our client is a main dealership and they are looking for an experienced Vehicle Technician to join their busy Service Department in Edingburgh, offering a fantastic basic salary and bonus structure with a brilliant opportunity for you to be able to progress within a main dealership.
- 8:30am-5pm Monday - Friday
- 30-minute lunch
- MOT license and accreditation will be given.
- Bonus is paid on labour sales.
Key responsibilities for this Vehicle Technician role are:
- Undertake maintenance, service, repair activities on motor vehicles to the highest standard.
- Carry out all work completely and effectively whilst adhering to manufacturers scheduled times to maintain efficiency.
- Effectively record details of diagnosis, work completed, and components utilised in line with group and manufacturer standards.
- Keep work areas clean and tidy, organised, safe from hazards to health and safety.
- Be able to liaise effectively with colleagues and customers at all levels in a polite and efficient manner.
- To be aware of the importance and implication of maintaining high levels of customer satisfaction and work to ensure they are always met.
Minimum requirements for this Vehicle Technician role are:
- Qualified to NVQ level 3 (or equivalent)
- Have at least 2 years experience after qualifying period, of working in a Dealership as a Technician (or similar)
- Excellent customer service skills
- Good technical knowledge
- Must have a Driving License
- The ability to work without supervision.
- Take responsibility for the quality and quantity of their work.
Vehicle Technician - Edinburgh - £38,000 - £40,000 - Main Dealership ....Read more...
Vehicle Technician - Newcastle - £38,000 - £40,000 - Main Dealership
Job Title - Vehicle Technician
Location - Newcastle
Salary - £38,000 - £40,000 + Bonus + OT
Our client is a main dealership and they are looking for an experienced Vehicle Technician to join their busy Service Department in Newcastle, offering a fantastic basic salary and bonus structure with a brilliant opportunity for you to be able to progress within a main dealership.
- 8:30am-5pm Monday - Friday
- 30-minute lunch
- MOT license and accreditation will be given.
- Bonus is paid on labour sales.
Key responsibilities for this Vehicle Technician role are:
- Undertake maintenance, service, repair activities on motor vehicles to the highest standard.
- Carry out all work completely and effectively whilst adhering to manufacturers scheduled times to maintain efficiency.
- Effectively record details of diagnosis, work completed, and components utilised in line with group and manufacturer standards.
- Keep work areas clean and tidy, organised, safe from hazards to health and safety.
- Be able to liaise effectively with colleagues and customers at all levels in a polite and efficient manner.
- To be aware of the importance and implication of maintaining high levels of customer satisfaction and work to ensure they are always met.
Minimum requirements for this Vehicle Technician role are:
- Qualified to NVQ level 3 (or equivalent)
- Have at least 2 years experience after qualifying period, of working in a Dealership as a Technician (or similar)
- Excellent customer service skills
- Good technical knowledge
- Must have a Driving License
- The ability to work without supervision.
- Take responsibility for the quality and quantity of their work.
Vehicle Technician - Newcastle - £38,000 - £40,000 - Main Dealership ....Read more...
Vehicle Technician - Leeds - £38,000 - £40,000 - Main Dealership
Job Title - Vehicle Technician
Location - Leeds
Salary - £38,000 - £40,000 + Bonus + OT
Our client is a main dealership and they are looking for an experienced Vehicle Technician to join their busy Service Department in Leeds, offering a fantastic basic salary and bonus structure with a brilliant opportunity for you to be able to progress within a main dealership.
- 8:30am-5pm Monday - Friday
- 30-minute lunch
- MOT license and accreditation will be given.
- Bonus is paid on labour sales.
Key responsibilities for this Vehicle Technician role are:
- Undertake maintenance, service, repair activities on motor vehicles to the highest standard.
- Carry out all work completely and effectively whilst adhering to manufacturers scheduled times to maintain efficiency.
- Effectively record details of diagnosis, work completed, and components utilised in line with group and manufacturer standards.
- Keep work areas clean and tidy, organised, safe from hazards to health and safety.
- Be able to liaise effectively with colleagues and customers at all levels in a polite and efficient manner.
- To be aware of the importance and implication of maintaining high levels of customer satisfaction and work to ensure they are always met.
Minimum requirements for this Vehicle Technician role are:
- Qualified to NVQ level 3 (or equivalent)
- Have at least 2 years experience after qualifying period, of working in a Dealership as a Technician (or similar)
- Excellent customer service skills
- Good technical knowledge
- Must have a Driving License
- The ability to work without supervision.
- Take responsibility for the quality and quantity of their work.
Vehicle Technician - Leeds - £38,000 - £40,000 - Main Dealership ....Read more...
Vehicle Technician - York - £38,000 - £40,000 - Main Dealership
Job Title - Vehicle Technician
Location - York
Salary - £38,000 - £40,000 + Bonus + OT
Our client is a main dealership and they are looking for an experienced Vehicle Technician to join their busy Service Department in York, offering a fantastic basic salary and bonus structure with a brilliant opportunity for you to be able to progress within a main dealership.
- 8:30am-5pm Monday - Friday
- 30-minute lunch
- MOT license and accreditation will be given.
- Bonus is paid on labour sales.
Key responsibilities for this Vehicle Technician role are:
- Undertake maintenance, service, repair activities on motor vehicles to the highest standard.
- Carry out all work completely and effectively whilst adhering to manufacturers scheduled times to maintain efficiency.
- Effectively record details of diagnosis, work completed, and components utilised in line with group and manufacturer standards.
- Keep work areas clean and tidy, organised, safe from hazards to health and safety.
- Be able to liaise effectively with colleagues and customers at all levels in a polite and efficient manner.
- To be aware of the importance and implication of maintaining high levels of customer satisfaction and work to ensure they are always met.
Minimum requirements for this Vehicle Technician role are:
- Qualified to NVQ level 3 (or equivalent)
- Have at least 2 years experience after qualifying period, of working in a Dealership as a Technician (or similar)
- Excellent customer service skills
- Good technical knowledge
- Must have a Driving License
- The ability to work without supervision.
- Take responsibility for the quality and quantity of their work.
Vehicle Technician - York - £38,000 - £40,000 - Main Dealership ....Read more...
Communicating over the telephone with customers, clients and colleagues.
Managing email inboxes.
Use excellent customer service continuously.
Organise and report data.
Use of spreadsheets.
Managing in-house computer systems.
Filing, scanning and archiving documents.
Supporting on reception area when required.
Accounts support.
Dealing with post.
Any other admin duties as requested.
Training Outcome:Full time post following completion of the apprenticeship programme.Employer Description:As a local Northampton company, we have a deep understanding of our community and its specific needs. This local expertise enables us to provide a truly personalised service, from our initial conversation to the final installation. We take immense pride in our reputation for honesty, reliability, and outstanding customer service throughout Northampton and beyond.
From the moment you get in touch with us, you’ll feel the difference. We take the time to listen to your needs, offer expert advice without any pressure, and ensure that every step of your project is smooth and stress-free. Your experience is our top priority, and the trust our many happy customers place in us is our greatest reward.Working Hours :Monday – Friday, between hours of 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Initiative,Non judgemental....Read more...
The role will include various legal administration duties as well as providing a professional customer service; the aim is to develop and have more responsibility during your apprenticeship.
The role will include some of the following areas:
General administrative duties including typing correspondence by e-mail and letter
To undertake filing, photocopying and distribution of relevant documents.
Managing litigation team diary of court dates.
Assisting solicitors in progressing cases.
After training, preparation and processing of prosecution file.
After training, securing the preparation of typed statements, records of taped interviews and full transcripts and processing of audio/video tapes within appropriate time scales.
Drafting correspondence and legal documents with a keen eye on detail
Answering the telephone in a professional manner and dealing with enquiries
Ensure that our internal system is maintained according to GDPR regulations, so that information is up to date and easily available.
Dealing with various types of correspondence, court documents and third parties.
Liaise with our Client to ensure that documents and information obtained are within satisfactory turnaround times.
Respond to escalated issues from Client’s customers as required in accordance with regulations, procedures, policies and client’s service level agreements ensuring all deadlines are met.
Ensure all departmental processes are followed and that all internal systems are correctly noted items are correctly filed, scanned, forwarded and or confidentially destroyed.
Provide information on disclosure, and be the first line contact in answering and resolving day to day queries
Responsible for co-ordinating the post
Using Microsoft Packages, in particular Word and Excel
Inputting data onto internal systems with a high level of accuracy
To deal courteously and efficiently with all visitors and providing refreshments when required
As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows:
Attend and be punctual for all induction sessions, lessons and work-based training/support appointments.
Attend and be punctual for all lessons
Complete all required assignments by the required timeline.
Build up your portfolio of evidence on-going during your apprenticeship programme.
Access support from your tutor/assessor as and when required
Access support from your manager with regards to any evidence requirements or support as and when required.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:You will study at Kirklees College, following either the Customer Service Practitioner Level 2 or the Business Administrator Level 3 (the standard you follow will be dependent on experience).
Each course will cover a range of Skills, Knowledge and Behaviours as outlined by the Apprenticeship Standard, these will be transferable and suitable to an administration role in any sector. Health and Safety and other role specific processes and tools will be taught in Company.
If you do not meet the requirements for the Level 3 Business Administrator Apprenticeship you will have the opportunity to be offered the Customer Service Practitioner Level 2. Should you be offered the level 2 Customer Service apprenticeship, on successful completion, you may be offered the opportunity to later progress onto the Business Administrator Level 3 Apprenticeship.
You will be required to attend Kirklees College for your studies.
Customer Service Level 2 – (after 12 months) and for Business Administrator Level 3 (after 18 months), you will complete an End Point Assessment, this will involve the following:
Showcase/Portfolio – Level 2 and Level 3
Interview – Level 2 and 3
Presentation on Project – Level 3
Knowledge Test – Level 3
Practical Observation – Level 2 and 3
Professional Discussion – Level 2 and 3
Training Outcome:After successful employment and completion of the apprenticeship there is a strong possibility of gaining a full-time contract.
In addition, after gaining a full time position we are willing support the right candidate to progress within the company, this may be a further training or the opportunity.Employer Description:SolicitorsWorking Hours :Monday - Friday, 9.00am - 5.00pm - 30 minutes unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Excellent timekeeping....Read more...
Service Coordinator Salary: £23,000 – £28,000 (depending on experience)
Our client is a global leader in advanced marine electronics and integrated solutions, with a strong reputation for delivering cutting-edge technology and exceptional support services. Their portfolio covers a wide range of sectors, from commercial shipping and offshore industries to luxury yachts, security systems, and environmental monitoring. Products include navigation systems, sonar, radar, fish finders, and safety technologies trusted worldwide.
They are seeking an organised, proactive, and motivated Service Coordinator to join their team in Havant, Hampshire. This is a pivotal role, ensuring seamless coordination of service activities and maintaining outstanding customer support across an international client base. Reporting to the Service Coordination Manager, you’ll take ownership of service requests and see them through from initial enquiry to successful completion.
Key Responsibilities
Arrange and coordinate engineers to attend vessels and onshore sites worldwide for installation, maintenance, and repairs.
Manage the complete service cycle: customer enquiry, quotation, follow-up, order acceptance, scheduling, completion, and invoicing.
Monitor and record recurring technical issues, ensuring accurate tracking of service requests.
Provide timely, professional updates and reports to customers regarding service progress and outcomes.
Work closely with Sales, Engineering, and Product teams to support new product launches and maintain a high standard of aftersales care.
Assist in improving processes for accurate documentation and effective management of departmental functions.
Develop and maintain strong relationships with customers, international partners, and UK-based dealers.
Act as a key contact to ensure excellent service delivery and customer satisfaction across all regions.
Candidate Profile
Strong interpersonal and communication skills, both written and verbal.
Comfortable reading technical documentation and using administrative systems.
Excellent organisational skills with the ability to handle multiple tasks simultaneously.
A customer-focused mindset, with the ability to provide clear, technical support and guidance.
Skilled at building long-term client relationships and identifying opportunities for new business.
Previous experience in workflow management or process development would be advantageous.
Familiarity with marine equipment and industry compliance standards preferred.
Educated to A-level standard (or equivalent) or higher.
Benefits
33 days annual leave (including bank holidays)
Employer-matched pension scheme
Life insurance cover
Access to private healthcare scheme
Free on-site parking
This is a full-time, permanent, office-based role offering an opportunity to join a well-established, internationally recognised organisation with a commitment to innovation and service excellence.
Navis is acting as an Employment Agency in relation to this vacancy.....Read more...
Consistently offer a thorough and competent service while following company, industry and regulatory guidelines and procedures
Liaising with new clients over the telephone
Running through new business quotations
Chasing of all new business cases every day
Making and receiving numerous telephone calls
Actioning the daily diary system to ensure all scheduled callbacks are completed
Problem solving and critical thinking
Training:
Full on-the-job and off-the-job training will be delivered supported by our Training Provider
All training will be carried out within the workplace during working hours
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Level 3
Training Outcome:
From your first day, you’ll receive full training and ongoing support to help you succeed. With clear opportunities for progression, there’s plenty of room to develop and build your career with us
We value the apprentices who grow with us, which is why we always offer a full-time contract at the end of your apprenticeship
Employer Description:At XYZ Insurance Services Ltd, we pride ourselves on being “Last in the Alphabet, First in Service!”
We are an innovative and independent insurance broker with over 20 years of experience in the industry. Our expertise lies in providing specialist insurance solutions for taxi drivers, courier drivers, learner drivers, fast food delivery drivers—the list goes on. While standard motor insurance is widely available online, arranging cover for professional drivers can often be complex. That’s where XYZ Insurance stands out—we deliver tailored solutions with speed, precision, and exceptional customer service.
Beyond our expertise in insurance, we are passionate about investing in people. We actively encourage and create opportunities for apprentices who are leaving school or college, offering them the chance to start their careers in a supportive, professional environment. Every apprentice receives structured training, real-world experience, and the promise of a full-time contract upon completion of their programme.
At XYZ Insurance, we may be the last in the alphabet, but we are proud to be first in customer service, satisfaction, and opportunity.Working Hours :Monday - Friday, 09:00 - 17:00. 1 -hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
JOB DESCRIPTION
Job Summary: The Project Manager is responsible for managing all assigned projects. This will involve working closely with the superintendent or technicians assigned to the project to ensure timely delivery and adherence to budget, as well as managing all subcontractors. Additional duties will include participating in the development of selected proposals, specifications, price estimates, schedules, and sales efforts. Also, responsibilities will include Sales & Service Support, Field Resource & Customer Management, and communication as necessary.
Job Responsibilities:
Responsible for contributing to proposals and specifications as assigned. Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Accountable for managing all Project Managers and Superintendents as assigned. Conduct Pre-bid meetings Conduct Pre-con meetings. Construction Phase Effective Close-out Manage key metrics and report regularly or as required Drive the project schedule Coordinate work with GC Senior Management Team, Construction Managers, Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming product until the deficiency or unsatisfactory condition has been corrected. Conduct QC inspections on projects Ensure Compliance with Specifications and Safety Standards Ensure Owner Satisfaction. Report to the CM on the project's handling. Conduct Evaluations of Project Superintendents and Field inspectors. Apply for this ad Online!....Read more...
Act as the primary point of contact for all LAND subsidiary customers during the order placement stage.
Manage the end-to-end customer order process, ensuring order confirmations are completed within agreed timescales and KPIs.
Initiate and coordinate actions in response to order changes, maintaining accurate order and customer records, and communicating updates to relevant departments.
Oversee the contract review process to ensure compliance with LAND’s Terms & Conditions and Delegation of Authority (DLA) procedures.
Accurately interpret and input data into internal systems, including ERP and CRM platforms.
Ensure the effective fulfilment of order requirements across all relevant departments.
Deliver excellent customer service throughout the entire order lifecycle—from placement to delivery and payment.
Support and contribute to continuous improvement initiatives to enhance customer service standards and drive profitability.
Collaborate as an active member of the customer service team to improve accuracy, efficiency, and responsiveness.
Provide high-quality service to both internal and external stakeholders.
Manage the customer complaint process, ensuring timely and effective resolution.
Maintain up-to-date and accurate IPR (Intellectual Property Rights) records in accordance with governing rules.
Perform other duties as assigned by the Supervisor.
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Administration qualification, which will help start your career and give you an insight into the business' processes and procedures.
Our training is all completed remotely via Teams with a development coach, who will be available for support.
You receive 20% off-the-job training during this apprenticeship, which is included in your weekly working hours.
Training Outcome:Potential full-time role for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday, 8am - 4pm, including a 30 minute break.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working,Initiative,Patience....Read more...
Working alongside various engineers learning new skills and assisting where required
Working on various customer sites maintaining fire alarm life systems
Learning how to fault analyse on fire alarm systems to determine equipment or repair is diagnosed
Training:Day-to-day training will be completed at various customer locations throughout the UK. Apprenticeship training is completed at Skills for Security at the Watford - Set weeks are booked in the diary for the apprentice to attend.
Qualification gained will be a Level 3 Fire emergency and security systems technician apprenticeship standard.Training Outcome:
Fire Alarm Technician
Employer Description:Bryland Fire Protection have been engineering fire protection solutions for over 50 years. We have the experience to design, install and manage the ongoing service and maintenance of fire protection, detection, and suppression systems.
We are a leading fire protection company of directly employed staff that can deliver the complete turnkey solution of services from initial site survey, in-house design, installation, service and on-going maintenance.Working Hours :Monday- Friday, 8.30am- 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Maintaining Compliance and Fleet Systems: The apprentice will assist in updating and managing compliance systems, including tracking staff training records and ensuring all documentation is current. They will also help maintain fleet records such as vehicle servicing, MOTs, insurance, and logbooks to ensure the business meets all regulatory requirements.
Administrative and Scheduling Support: Daily tasks may include scheduling appointments, coordinating diaries, booking meetings, and sending reminders. The apprentice will also answer incoming phone calls and direct queries appropriately to support smooth communication within the team and with clients.
Customer Care and Business Support: Providing excellent customer service will be key, including responding to enquiries, assisting with customer follow-ups, and handling complaints professionally. The apprentice will also support other departments as needed, offering flexibility and gaining exposure to different areas of the business.Training:
1 day a week college training via teams
The rest of the traning will take place at the workplace
Training Outcome:
Compliance Assistant
Administrative Assistant
Service Co-ordinator
Employer Description:Mechanical, Electrical and Refurbishment ServicesWorking Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills....Read more...
Serving customers
Processing orders
Taking payments
Picking/loading and unloading building materials
General warehouse operations
Adhering to health and safety procedures
Potential to train as fork lift truck driver
Develop over the course of the apprenticeship to cover the full range of knowledge, skills and behaviours in the apprenticeship standard
Training:This is a work based delivery model with visits from a Learning Skills Development Officer (LSDO).Training Outcome:On successful completion of the apprenticeship, the successful candidate could progress to roles including yard/warehouse assistant, sales assistant and ideally ultimately a trainee branch manager.Employer Description:Customer service is our number one priority. Our friendly, knowledgeable staff have a driving emphasis on customer service and can offer advice on our great range of building and renovation products. We’re always happy to help!
We are the real one-stop shopping destination, with all the tools you need for your renovation and building supplies!Working Hours :Between working hours of Monday - Friday 07:30 - 17:00 and Saturday 08:00 - 12:00.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Number skills,Logical,Team working,Initiative,Non judgemental,Physical fitness....Read more...
A Service Engineer paying £30,500, Overtime paid at 1.5, Van, Fuel Card, Laptop, Mobile phone, private medical insurance, full training is given. 8am - 5pm,(Monday to Thursday early finish on a Friday). A large ‘blue chip’ Multinational company are recruiting for a Service to work ‘on site’ one of their customers manufacturing facilities. The functions of the role would be to inspect, repair, provide preventative maintenance to compressors, blowers and pumping systems upon vehicles – full training given. Location of the service Engineer position: Aylesbury A van is provided for the role as occasional breakdowns would need to be attended to. We would be very keen to speak to people that have experience working in the following roles: HGV Fitter, Plant Fitter, Hydraulic fitter, Vehicle technicians, Aircraft Engineers, Mechanical fitter, Compressor engineer, HGV Technicians. Water treatment and pump backgrounds. Main of the Service Engineer role:
Provide an after-sales product support
Repair equipment and vehicles at depot or on-site as required to ensure conformance with manufacturer’s specification and company policy
Complete planned maintenance activities including maintaining the appearance of the fleet to corporate standard.
Act as an ambassador for the company, providing a high standard of customer care and being polite at all times. Relay appropriate customer queries to staff as required
Accurately complete all relevant paperwork including reports, inspections, calibrations checks and job sheets.
Complete any mechanical maintenance, testing and repair of hydraulic and pneumatic systems, pumps, compressors, motors and ancillary equipment, be able to read schematic drawings.
We would be very keen to speak to people who have experience with:
Diagnostic analysis, repairs or preventative maintenance
Knowledge of hydraulics and pneumatics
Providing breakdown assistance both at the depot and off-site at vehicle location.
Other responsibilities include but are not limited to: onboard vehicle smart system maintenance, vessel integrity, light body repairs, and general vehicle repair.
Benefits of the Service Engineer position: £30,500 Overtime paid at 1.5. Van Laptop Mobile phone private medical insurance, full training given Alternatively, if you want a private chat about the service Engineer position before submitting your application then please call or email RODGER MORLEY at E3 Recruitment. ....Read more...
A Service Engineer paying £36,000, Overtime paid at 1.5, Van, Fuel Card, Laptop, Mobile phone, private medical insurance, full training is given. 8am - 5pm,(Monday to Thursday early finish on a Friday). A large ‘blue chip’ Multinational company are recruiting for a Service to work ‘on site’ one of their customers manufacturing facilities. The functions of the role would be to inspect, repair, provide preventative maintenance to compressors, blowers and pumping systems upon vehicles – full training given. Location of the service Engineer position: Aylesbury A van is provided for the role as occasional breakdowns would need to be attended to. We would be very keen to speak to people that have experience working in the following roles: HGV Fitter, Plant Fitter, Hydraulic fitter, Vehicle technicians, Aircraft Engineers, Mechanical fitter, Compressor engineer, HGV Technicians. Water treatment and pump backgrounds. Main of the Service Engineer role:
Provide an after-sales product support
Repair equipment and vehicles at depot or on-site as required to ensure conformance with manufacturer’s specification and company policy
Complete planned maintenance activities including maintaining the appearance of the fleet to corporate standard.
Act as an ambassador for the company, providing a high standard of customer care and being polite at all times. Relay appropriate customer queries to staff as required
Accurately complete all relevant paperwork including reports, inspections, calibrations checks and job sheets.
Complete any mechanical maintenance, testing and repair of hydraulic and pneumatic systems, pumps, compressors, motors and ancillary equipment, be able to read schematic drawings.
We would be very keen to speak to people who have experience with:
Diagnostic analysis, repairs or preventative maintenance
Knowledge of hydraulics and pneumatics
Providing breakdown assistance both at the depot and off-site at vehicle location.
Other responsibilities include but are not limited to: onboard vehicle smart system maintenance, vessel integrity, light body repairs, and general vehicle repair.
Benefits of the Service Engineer position: £36,000Overtime paid at 1.5. Van Laptop Mobile phone private medical insurance, full training given Alternatively, if you want a private chat about the service Engineer position before submitting your application then please call or email RODGER MORLEY at E3 Recruitment. ....Read more...
As a Business Admin Apprentice at HMS Welding, you will work closely with the office and workshop teams to provide both administrative and technical support. Your key responsibilities will include:
Using CAD software to design drawings for customer projects
Preparing and issuing quotations for clients
Answering calls, dealing with customer enquiries, and directing queries
Supporting order processing and maintaining accurate records
Assisting with purchasing and stock control when required
Preparing documents, reports, and customer correspondence
Maintaining filing systems and archiving as required
Supporting the wider team with general admin and ad hoc duties
Building strong relationships with customers and colleagues
This is a varied role where you will gain skills in business administration, customer service, and CAD design within a supportive engineering environment.Training:
Business Administrator Level 3 Apprenticeship Standard
Training delivered by Rochdale Training via workplace visits and off-the-job learning
Ongoing support and mentoring from HMS Welding
Training Outcome:
Opportunity to secure a permanent position on completion
Potential to progress into CAD Technician, Estimator, or Office Management roles
Long-term career development with HMS Welding
Employer Description:HMS Welding Ltd is a specialist welding and fabrication company based in Failsworth. We provide bespoke steelwork and fabrication services across a wide range of industries. With a strong reputation for quality, precision, and customer service, we are looking to recruit a Business Admin Apprentice who will gain valuable experience in both administration and technical design using CAD software.Working Hours :Monday to Thursday
8:00am– 4:30pm
Friday
8:00am– 1:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Team working,Basic CAD knowledge,Keen to learn,Reliable and punctual....Read more...
Duties include:
Customer Service
Greet customers in a polite and professional manner, both face-to-face and over the phone.
Assist with booking vehicles in for servicing, MOTs, and repairs.
Provide updates to customers regarding the progress of their vehicles.
Handle basic customer enquiries and pass messages to the relevant team member.
Administration
Support with preparing job cards, invoices, and filing paperwork.
Maintain accurate customer and vehicle records on the garage system.
Manage incoming calls, emails, and post.
Help keep reception and office areas organised and presentable.
Workshop Support
Assist with scheduling jobs and liaising with mechanics to ensure smooth workflow.
Support with ordering and tracking parts when required.General
Learn how a busy garage operates and gain hands-on experience in both customer service and administration.
Training Outcome:The successful candidate will be given the opportunity of full-time employment upon completion of the advanced apprenticeship if available.Employer Description:PSD Automotive offers a wide range of car and van repair and maintenance servicing to vehicle owners across the Hull area, and we are proud of our excellent reputation, with many customers using us year after year. Our spacious, well-equipped workshop team carry out all the services you would expect, including Class 4 MOTs, servicing, and diagnostics, to mention a few, on most makes and models of cars and vans (up to 3.5t), including electric and hybrid vehicles.Working Hours :Monday to Friday, 8.30am to 5.30pm with 1 hour for lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
An exciting opportunity has arisen for an Account Manager to join a well-established waste management and recycling company, renowned for its innovative approach and commitment to environmental sustainability.
As an Account Manager, you will manage a portfolio of client accounts, ensuring smooth operations, strong relationships, and identifying opportunities for growth. This full-time role offers salary circa £25,500 - £28,000 and benefits.
You will be responsible for:
* Liaising with operations and supply chain teams to ensure seamless service delivery.
* Supporting the business development team with account insights, reporting, and growth strategies.
* Maintaining accurate records of client communications, pricing, and service activity using internal systems.
* Identifying opportunities for upselling or cross-selling services.
* Handling administrative and system-based tasks with precision.
* Acting as the first point of contact for customer queries, resolving issues efficiently.
* Continuously seeking improvements to internal processes and the customer experience
What we are looking for:
* Previously worked as an Junior Account Manager, Client Services Executive, Account Executive, Sales development representative, Client Success Executive, Inside Sales Executvie, Internal Sales Executive or in a similar role.
* Experience in customer service, account management, or internal sales (B2B environment preferred).
* Technically competent with administrative systems and CRM tools.
* Strong organisational and communication skills.
Whats on offer:
* Competitive salary
* 30 days holiday
* Attendance bonus scheme
* Health benefits and life assurance
* Free onsite parking
* Regular social events
* Full training and career progression plan
* Opportunities for volunteering and community engagement
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for an Account Executive to join a well-established waste management and recycling company, renowned for its innovative approach and commitment to environmental sustainability.
As an Account Executive, you will manage a portfolio of client accounts, ensuring smooth operations, strong relationships, and identifying opportunities for growth. This full-time role offers salary circa £25,500 - £28,000 and benefits.
You will be responsible for:
* Liaising with operations and supply chain teams to ensure seamless service delivery.
* Supporting the business development team with account insights, reporting, and growth strategies.
* Maintaining accurate records of client communications, pricing, and service activity using internal systems.
* Identifying opportunities for upselling or cross-selling services.
* Handling administrative and system-based tasks with precision.
* Acting as the first point of contact for customer queries, resolving issues efficiently.
* Continuously seeking improvements to internal processes and the customer experience
What we are looking for:
* Previously worked as an Junior Account Manager, Client Services Executive, Account Executive, Sales development representative, Client Success Executive, Inside Sales Executvie, Internal Sales Executive or in a similar role.
* Experience in customer service, account management, or internal sales (B2B environment preferred).
* Technically competent with administrative systems and CRM tools.
* Strong organisational and communication skills.
Whats on offer:
* Competitive salary
* 30 days holiday
* Attendance bonus scheme
* Health benefits and life assurance
* Free onsite parking
* Regular social events
* Full training and career progression plan
* Opportunities for volunteering and community engagement
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
