Zest Optical are working with a lovely opticians in Hayes to hire a full time Assistant Manager.
The practice is known in the community as the go-to for high level eyecare. With a varied patient base, no day is the same in this role with continued opportunities for growth and development.
Assistant Manager – Role
Leading from the front, setting high standards of patient care
Modern environment where you will be responsible for all admin, cashing up, opening / closing, and customer queries and more
Completete focus on quality and customer service
Advanced equipment and technologies available
Supported by an experienced team and Business Owners
Full time - 9am-5:30pm
Assistant Manager – Requirements
Previous experience of working in the optical industry
Passionate about eyewear and styling
Exceptional customer service skills
Assistant Manager – Salary
Base salary up to £26,000
Range of additional benefits
For more information please click the 'Apply' link as soon as possible to avoid missing out on this great opportunity.....Read more...
You will be dealing with customers by face-to-face interaction and via telephone, dealing with incoming queries
Arranging valuations and preparing valuation packs for the valuer for rental markets
Preparing marketing materials for properties and taking ownership for window display boards
Supporting the team with administration tasks
Training:
Upon successful completion, you will achieve a Level 2 Customer Service Practitioner Apprenticeship Standard
Training will take place both in the workplace and on a day release basis
Day release will be once every 2 weeks and will take place at National Business College, based in the centre of Huddersfield.Training Outcome:
Progression onto a Level 3 Apprenticeship (Customer Service Specialist, Business Administrator) is a possibility following successful completion
Employer Description:Richard Kendall Estate Agents are a family run firm, specialising in property sales and lettings in Wakefield, Pontefract, Castleford, Horbury, Normanton and Ossett.Working Hours :Monday- Friday
9.00am- 5.00pmSkills: Communication skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Depending on your job role and work environment: Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions.
Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.
Training:
Customer service Level 2 City & Guilds qualification.
No days are required to attend college as all work will be done remotely. No days are required to attend college as all work will be done remotely.
Training Outcome:Depending on the employer there's usually a clear path to promotion once you complete your apprenticeship, moving up from customer service assistant to supervisor, team leader and then into more senior management roles.Employer Description:The company is one of the longest established car hire brands in the UK. Originally life started out as a wedding services company including wedding car hire based in Cradley Heath. However, now the family run business has been transformed into a company with over 20 cars available for a variety of events including weddings, school proms, hen nights and birthdays.Working Hours :Monday to Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Provisioning Agents are responsible for provisioning new services for customers, providing walkthroughs and guidance to allow customers to use Gradwell products and services without issue. You will also be required to provide administrative support to the provisioning team and new customers, including (but not limited to) provisioning broadband circuits and importing telephone numbers to the Gradwell platform.
You will also be required to complete the handover of new customers, to our BAU support channels, ensuring that the customer has all the information at their fingertips, so that they can effectively utilise services provided by Gradwell.
This is a customer-centric role at the heart of Gradwell’s Service operations. You’ll be well-organised with a great attention to detail, with a passion for customer service. Excellent communication skills (written and verbal) along with a keen problem-solving attitude.
Processing of provisioning activities including lines and connectivity, submitting number ports and performing associated administrative tasks
Managing and processing additional work requests using our ticket-based CRM, liaise, co-ordinate and maintain relationships with carriers and suppliers
Support, co-ordinate and maintain relationships with internal teams
Update and maintain provisioning documentation and system
Provide regular communication and support to customers via email, telephone
Carry out customer service tasks to support the wider team when needed
Operate to set SLA targets
Training:Business Administrator Level 3.Training Outcome:We have career models mapped out for all teams starting from entry levels through to senior positions in the company. We fully invest in our people ad promote from within whilst supporting them with all the necessary training and development to align to their career goals.Employer Description:Gradwell Communications Ltd is a leading provider of cloud communications solutions, dedicated to helping businesses of all sizes enhance their communication capabilities. Founded in 1998, Gradwell has been at the forefront of delivering innovative cloud technology, developed in-house by their expert team.
Gradwell offers a comprehensive range of services, including their proprietary business phone system (Wave), SIP trunking, and award-winning unified communications solutions that integrate seamlessly with platforms like 3CX and Microsoft Teams. Their portfolio also includes business mobile and connectivity options, designed to support the diverse needs of modern businesses.
With a strong focus on customer satisfaction, Gradwell is committed to understanding the unique needs of each client, providing tailored solutions that empower businesses to communicate more effectively. Their acquisition of The Technology Group in 2021 has further strengthened their position as the largest 3CX partner in EMEA, expanding their product offerings and technical expertise.
Gradwell’s mission is to build long-term relationships and solve business challenges through effective communication solutions, ensuring that their clients can make the right conversations happen.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Problem solving skills,Team working,Willingness to learn,Interest in IT industries,Excellent customer service,Written communication skills,Good level of accuracy,Ability to use initiative,Manage own workload,Can do attitude,Technical skills,Time management skills....Read more...
There is an opportunity for a Customer Services Advisor to join our clients team based in NW London. They are one of London's leading Recycling & Waste Management Companies.
The Role:
Reporting to the Commercial Operations Leader. Your goal will be to provide outstanding customer service to our clients. You will be a confident communicator both on the on the telephone and via any written communication. You will be required to work well under pressure and ensure your invoicing responsibilities are completed within the timelines set for you.
Key responsibilities of the role are:
Responsible for client satisfaction and responding to incoming calls and emails.
You will accurately complete job bookings, deal with any customer queries and action any other administration duties assigned to you.
You will prepare invoices for all your customers on a weekly basis to be checked by the Head of Customer Service.
Maintain databases for all clients and ensure all information is up to date.
Ensure strong working relationships are developed with all internal stakeholders, including our Sales, Transport and Finance teams.
This role will see you not only maintaining current customer relationships, but you will also be creating and building new ones.
This position will see you contacting lapsed clients with the aim of becoming active customers again.
Key competencies of the role:
Be self-motivated with an analytical mind and a keen eye for detail.
Ambitious dynamic go-getter with a real can-do attitude.
Confident communicator, both verbal and written
Good team player as you will be required to work with a range of personnel internally and externally.
Work well under pressure and to set timelines in a professional manner.
Experience of working in a fast-paced environment
Qualifications/Experience:
Advanced level of Microsoft Office skills.
Ideally have previous exposure to the Waste Management and Recycling industry.
Essential to have previously worked in a Customer Service environment.
If interested, please get in touch with Aaron on 0203 008 5212. Alternatively you can click “Apply” to forward an up-to-date copy of your CV, with a covering letter.
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £12.21 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training:Customer Service Practitioner Level 2.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15-18-months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :20 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working....Read more...
The Role
Answering customer calls, liaising with service partners for queries in an efficient and timely manner.
Ensuring the delivery of a quality customer experience on each and every communication.
Communicating with suppliers to give our customer relevant updates and information.
Understanding the customer's needs and requirements and adapting an appropriate approach accordingly.
Responding to all calls and emails in a timely manner and to a high standard.
Booking on jobs.
Assisting customers with the company website.
Liaising with drivers.
Giving support to the Director and sales staff as needed.
Assisting with all health and safety.
Be proactive under pressure, show initiative in finding solutions for customers.
Keep a positive outlook in a role that can be challenging, maintaining a friendly telephone manner, and most of all enjoy what you do.
An option to get involved in sales.
The Candidate
They are looking for a reliable, self-motivated candidate, who is willing to learn and work as part of a team. They should have excellent attention to detail and be competent in IT with software skill that include Microsoft office. The candidate will be supported in learning how to use our operating systems including pallets, courier, and freight.
A UK Driver’s licence would be an advantage. This role will be supported by a Level 3 Business Administration Apprenticeship standard qualification supported by Starting Off.Training:
Business Administration Level 3
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:
Possible fulltime permanent position upon completion of the apprenticeship.
Employer Description:An established but expanding courier business based in south-east London with an additional six offices in the Midlands and Southeast.
They are currently looking for an Operations and Customer Service Advisor Apprentice to join their busy logistics team.
They pride themselves on offering a high level of customer service with a positive attitude towards their work and are now actively looking for a motivated, eager individual to join them as a Business Administration Apprentice in Bristol.
This is an exciting opportunity for a graduate or someone who is looking to go into the transport industry.Working Hours :8:30am to 5.00pm, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Job title: Technical Customer Services Advisor Location: Chessington KT9 (Fully on site) Contract Type: Permanent Salary: £26,000 - £28,000Job Purpose Our client, a leader in gaming technology and customer support, is seeking a dedicated Technical Customer Services Advisor. This role requires someone with hands-on technical expertise in hardware troubleshooting and repair, specifically with gaming systems, as well as a passion for delivering top-notch customer service. The successful candidate will work on-site, handling customer inquiries globally and supporting product maintenance and repair.Key Responsibilities:
Provide technical assistance to a worldwide customer base via email and phone, utilising an internal knowledge base.
Process and track warranty claims to ensure efficient resolution.
Keep the CRM system up-to-date with accurate information.
Manage stock rotation and inventory in the warranty warehouse.
Coordinate with third-party repair services and manage outsourced repair tracking.
Participate in team meetings and company events, including occasional support at exhibitions or installations.
Maintain a safe, organised workspace and ensure equipment compliance with labelling standards.
Ideal Candidate:
Proven experience in hardware diagnostics, maintenance, and repair, especially with gaming electronics.
Strong communication skills for clearly explaining technical issues to customers.
Enthusiastic interest in gaming, with knowledge of industry trends.
Highly organised with solid inventory management skills.
Skilled at quickly analysing issues and implementing effective solutions.
Passionate about gaming and new technologies.
Stays current with industry trends and new game releases.
Customer-first mindset, ensuring smooth and positive experiences.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk....Read more...
Field Support Engineer – Electro-mechanical
An exciting opportunity has arisen for a Field Support Engineer based in Loughborough, UK, to join a leading provider of precision machinery. As part of their continued growth, this company is seeking a dedicated Field Support Engineer to enhance their customer support and service operations.
This role involves extensive travel across the UK and internationally, providing installation, maintenance, and troubleshooting for their cutting-edge machinery. Reporting directly to the Service Manager, you will be at the forefront of ensuring customer satisfaction by maintaining optimal performance and reliability of their equipment. When not on-site with customers, you will support their production operations at their Loughborough facility.
Key responsibilities for the Field Support Engineer based out of Loughborough:
- Conduct installation, commissioning, troubleshooting, and maintenance of machinery at customer sites across the UK and internationally (Europe, US, Canada, Middle East, etc.).
- Perform routine inspections and preventive maintenance to ensure optimal performance and longevity of equipment.
- Diagnose and resolve technical issues through hands-on fault finding and electromechanical troubleshooting.
- Provide training to customers on the operation and maintenance of machinery.
- Collaborate closely with internal teams to report on-site activities, technical issues, and customer feedback.
Key skills/experience required for Field Support Engineer role based out of Loughborough.:
- Degree or equivalent qualification in Engineering (Electrical, Mechanical, or related fields)
- Proven experience in electromechanical systems, ideally gained through hands-on roles in manufacturing, maintenance, or service engineering.
- Strong troubleshooting skills with the ability to diagnose and resolve technical issues independently.
- Valid UK driving license with the ability to drive a hire van (age 25 or over for insurance purposes).
Apply now for the Field Support Engineer role by submitting your CV to Nick Drain at NDrain@redlinegroup.Com or call 07487 756328.....Read more...
Understand and place orders in line with materials and planning processes
Liaise with our supplier base to ensure orders placed have been processed and will be delivered on time
Chase/expedite orders as and when required
Check supplier order confirmations to ensure accuracy and resolve any discrepancies
Maintain and manage the procurement of stationery and housekeeping supplies for the office
Collaborate with other departments such as estimating, finance and logistics to ensure seamless operations
Work with the operation team to provide information regards deliveries highlighting any issues where necessary
Carry out stock checks and update inventory accordingly
Develop and maintain a database of costs for materials, update individual project material allocations
Training:
Working towards achieving your Customer Service Practitioner Level 2
Functional Skills maths and English (if required)
Completion of this apprenticeship will lead to eligibility to join the Institute of Customer Service as an individual member at professional level
Training schedule has yet to be agreed. Details will be made available at a later date.
Training Outcome:
This opportunity could lead to a permanent full time post for the right candidate
Progression onto either Business Admin Level 3 or Customer Service Specialist Level 3
Employer Description:Intertech Contracts UK offers full fit our services to the modular building building industry. Including partitions, dry lining and all aspects of joinery. We also provide a high standard of decorative finishes including both painting and wall covering.
Since our formation Intertech Contracts UK have quickly established themselves as key sub contractor within the modular building sector working for some of the major modular build company's in the UKWorking Hours :Monday – Friday, 08:00am - 16:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
General Manager – £40,000+Tronc+BonusCompany Perks:
Company pensionStaff discount schemeMultiple sites across LondonBonus scheme
About The Role:We are seeking a passionate and experienced General Manager to lead a small team and uphold the standards of excellence in this cosy 50 cover restaurant/bar. The ideal candidate will have a robust background in premium dining, extensive wine knowledge, and a keen understanding of traditional British food. You will be responsible for overseeing daily operations, driving business growth, and ensuring the guests receive the highest quality service. Key Responsibilities:
Manage all aspects of daily operations, including staff management, and customer service.Develop and implement strategies to enhance customer experience and drive sales growth.Maintain high standards of food and beverage quality, ensuring compliance with health and safety regulations.Curate and manage an extensive wine list, offering expert recommendations to the guests, and manage the cellar confidently.Lead, train, and motivate a team of dedicated staff to achieve business goals and maintain a positive work environment, leading from the front.Handle customer inquiries and feedback with professionalism and a commitment to satisfaction.Identify opportunities to elevate the offerings and expand sales.
Requirements:
Proven experience as a General Manager in a premium dining environment.Extensive knowledge of wines, including pairing, tasting, and cellar management.Strong leadership and interpersonal skills, with the ability to manage and inspire a diverse team.Excellent organizational, multitasking, and communication abilities.A passion for delivering outstanding customer service and creating a welcoming atmosphere.
If you are keen to discuss the details further, please apply today or call Kate B on 0207 790 2666....Read more...
Bodyshop Manager
Bodyshop Manager / General Manager
- Negotiable basic salary depending on experience with realistic earning in excess of £80,000 per annum
- Excellent bonus opportunity
- Car allowance
- Flexible working hours
- 4 weeks holiday plus bank holidays
- Pension contributions.
- Permanent Vacancy
Our client, a large busy Bodyshop/Accident Repair Centre in Suffolk are currently looking for an experienced manager to run their highly successful site, who deal with both car and commercial vehicles.
You be responsible for the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Confirming quotes
- Identify training and development needs and (subject to approval) implement required training and/or coaching
- Quality Control checks before returning to the customer
Skills and experience required as a Bodyshop Manager:
- Previous experience in a similar role is required for this position
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtrecruitment.com to discuss further.
Bodyshop Manager £80,000 plus Bodyshop Suffolk
Bodyshop Manager, Site Manager, General Manager, Workshop Manager,
....Read more...
The Job: Sales Administrator
The Company:
Cash rich, leading manufacturer of pumps.
Global network.
One of the world’s leading producers of pumps, valves and related systems.
Looking to strengthen their customer contact team with the recruitment of a high calibre Internal Sales Engineer.
Offer manufacture training through a mixture of internal and external courses.
Opportunity to develop within the business, getting valuable experience in the pumps sector.
The Role of the Sales Administrator
Internal role working for a company who specialise in the provision of pumps and aftermarket services.
Based full time at the Leicester office.
Excellent customer service skills essential.
Supporting internal and external customers with orders and quotes.
Telephone and Email based role.
Customers in the water/HVAC and process industry sectors.
Benefits of the Sales Administrator
£30k-£32k basic salary
£Bonus
Pension
25 annual leave + 8 bank holidays – rising with length of service
Membership to a health and wellbeing cashback scheme
Life Assurance of 2 times salary
Benefits Package
The Ideal Person for the Sales Administrator
Strong customer service skills.
A background in pumps or a related engineering product.
Some sales experience would be a bonus.
Ability to learn new products and skills.
Strong communication skills.
Good IT skills.
Hard working, self-motivated, outgoing, confident, team player.
If you think the role of Sales Administrator is for you, apply now!
Consultant: Darren Wrigley
Email: darrenw@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Head of Bars & Retail – Large Scale Venue, London, £65k + BonusI am working with a super versatile large scale London venue who are looking for an experienced Head of Bars & Retail to take the lead on all bar and food retail operations across their multiple F&B outlets. The successful candidate must have experience working within a multi-faceted or complex site, have a hands-on approach and proven ability to work within a fast-paced environment. We are seeking an ambitious individual with bags of personality and amazing customer service skills!Key Responsibilities:
Work collaboratively to ensure all operations are running smoothlyDrive the implementation of new and innovative strategiesEstablish and maintain high standard of staff performance and exceptional customer serviceCommunicate changes in processes to all relevant teamsEnsuring on site budget targets are being metTraining and development of the teamPerform quality controls and monitor team KPI’s & performance
The ideal candidate:
Previous experience working in a multi-site or multi-faceted operationExperience working within a high-volume wet-led venueA strong leader, confident managing large teamsP&L and revenue managementLots of personality and charismaPassionate about customer service
If you are keen to discuss the details further, please apply today or send your cv to Marlene@Corecruitment.com ....Read more...
Zest Optical are working with a lovely practice in Harlow, Essex to hire a full time Optical Assistant.
The practice is known for an amazing selection of products and offering best-in-class service.
On offer is an opportunity to develop your career in a forward-thinking environment with great earning potential.
Optical Assistant – Role
Modern environment with a high end feel in-store
Focus on quality and customer service
Advanced equipment and technologies available
Extensive opportunities for development
Supported by an experienced team
Full time
Optical Assistant – Requirements
Previous experience of working in the optical industry
Passionate about eyewear and styling
Exceptional customer service skills
Optical Assistant – Salary
Base salary up to £26,000
Uncapped bonus scheme with existing team members earning £400+/month
Range of additional benefits
For more information please click the 'Apply' link as soon as possible to avoid missing out on this great opportunity.....Read more...
Zest Optical are working with a lovely practice in Colliers Wood to hire a full time Optical Assistant.
The practice is known for an amazing selection of products and offering best-in-class service.
On offer is an opportunity to develop your career in a forward-thinking environment with great earning potential.
Optical Assistant – Role
Modern environment with a high end feel in-store
Focus on quality and customer service
Advanced equipment and technologies available
Extensive opportunities for development
Supported by an experienced team
Full time
Optical Assistant – Requirements
Previous experience of working in the optical industry
Passionate about eyewear and styling
Exceptional customer service skills
Optical Assistant – Salary
Base salary up to £26,000
Uncapped bonus scheme with existing team members earning £400+/month
Range of additional benefits
For more information please click the 'Apply' link as soon as possible to avoid missing out on this great opportunity.....Read more...
Zest Optical are working with a lovely practice in Staines, Surrey to hire a full time Optical Assistant.
The practice is known for an amazing selection of products and offering best-in-class service.
On offer is an opportunity to develop your career in a forward-thinking environment with great earning potential.
Optical Assistant – Role
Modern environment with a high end feel in-store
Focus on quality and customer service
Advanced equipment and technologies available
Extensive opportunities for development
Supported by an experienced team
Full time
Optical Assistant – Requirements
Previous experience of working in the optical industry
Passionate about eyewear and styling
Exceptional customer service skills
Optical Assistant – Salary
Base salary up to £26,000
Uncapped bonus scheme with existing team members earning £400+/month
Range of additional benefits
For more information please click the 'Apply' link as soon as possible to avoid missing out on this great opportunity.....Read more...
Zest Optical are working with a lovely practice in Richmond, London to hire a full time Optical Assistant.
The practice is known for an amazing selection of products and offering best-in-class service.
On offer is an opportunity to develop your career in a forward-thinking environment with great earning potential.
Optical Assistant – Role
Modern environment with a high end feel in-store
Focus on quality and customer service
Advanced equipment and technologies available
Extensive opportunities for development
Supported by an experienced team
Full time
Optical Assistant – Requirements
Previous experience of working in the optical industry
Passionate about eyewear and styling
Exceptional customer service skills
Optical Assistant – Salary
Base salary up to £26,000
Uncapped bonus scheme with existing team members earning £400+/month
Range of additional benefits
For more information please click the 'Apply' link as soon as possible to avoid missing out on this great opportunity.....Read more...
Zest Optical are working with a lovely practice in Milton Keynes, Buckinghamshire to hire a full time Optical Assistant.
The practice is known for an amazing selection of products and offering best-in-class service.
On offer is an opportunity to develop your career in a forward-thinking environment with great earning potential.
Optical Assistant – Role
Modern environment with a high end feel in-store
Focus on quality and customer service
Advanced equipment and technologies available
Extensive opportunities for development
Supported by an experienced team
Full time
Optical Assistant – Requirements
Previous experience of working in the optical industry
Passionate about eyewear and styling
Exceptional customer service skills
Optical Assistant – Salary
Base salary up to £26,000
Uncapped bonus scheme with existing team members earning £400+/month
Range of additional benefits
For more information please click the 'Apply' link as soon as possible to avoid missing out on this great opportunity.....Read more...
Salary: $50,000-55,000KLocation: Wilmington, DEThe client I am working with is a large multinational QSR chain with an extreme global presence. We are currently seeking an experienced Supervisor who has prior experience in a corporate chain in a similar role. If you are dedicated to delivering exceptional customer service, we encourage you to reach out!Responsibilities:
Overseeing daily operations and ensuring smooth workflow during assigned shiftsSupervising and directing crew members to efficiently complete tasks and deliver excellent serviceProviding training, guidance, and feedback to team members to ensure performance standards are metMonitoring food quality, portion control, and adherence to safety and sanitation proceduresManaging inventory levels and ordering supplies as needed to maintain adequate stockHandling customer inquiries, complaints, and resolving issues promptly and professionallyConducting regular inspections to ensure cleanliness, organization, and compliance with company standardsAssisting with administrative tasks such as scheduling, payroll, and inventory management
Ideal Supervisor:
Experience in a supervisory or leadership role, preferably within the fast-food industry or in a corporate chain environmentStrong leadership skills and the ability to effectively supervise and motivate a teamKnowledge of food safety and sanitation guidelinesCustomer-focused mindset with a dedication to providing exceptional serviceFlexibility to work various shifts, including evenings, weekends, and holidays
If you’re interested in this opportunity, please send your resume to Ashley today! ashley@corecruitment.comCOREcruitment are experts in recruiting for the service sector. We currently have live roles across the UK, Middle East, Europe, North America, Southeast Asia, Africa and Australia. To view other great opportunities please check out our website at www.corecruitment.comFollow COREcruitment on your favorite social networks - Facebook, Twitter, LinkedIn and Instagram.....Read more...
VACANCY: Store ManagerLOCATION: Stratford-Upon-AvonSALARY: £31000Aqumen Recruitment is thrilled to present a remarkable role for a Store Manager at a prestigious store in Stratford-Upon-Avon. This is a chance to join a company with nearly a century of heritage, still proudly owned by its founding family. This independent retailer is renowned for its commitment to family values and exceptional customer service.As a Store Manager, you will lead a dedicated team of around fifteen, managing a store with an annual turnover of approximately £1.3m. This role offers the satisfaction of driving sales and profit through effective store management, ensuring high standards in all areas, and taking full responsibility for store security.Key responsibilities include:- Collaborating with the Operations Manager to review and achieve sales turnover budgets, and communicating these goals to your team.- Supporting branch staff and overseeing specific sales transactions.- Ensuring all staff are fully trained to maximise sales potential.- Managing overhead budgets and maintaining staff costs within budgeted plans.- Recruiting and inducting staff in line with company standards.- Delivering exceptional customer service in accordance with the Five Star Service Agreement.- Handling customer complaints professionally and ensuring after-sales service is utilised effectively.- Maintaining high standards of window and interior displays.- Using merchandise reports to promote products effectively.- Monitoring local trends and stock requirements to ensure effective stock management.The ideal candidate will have proven retail sales and management experience. Strong leadership skills, excellent communication, and organisational abilities are essential. Experience in stock management and the capability to train and motivate staff are crucial. The candidate must be adept at handling disciplinary and grievance issues, and willing to undertake further training and development as required.Flexibility regarding working hours and occasional cover at other branches is necessary. Applications are particularly encouraged from those with experience in fashion, footwear, clothing, and accessories.Aqumen Business Solutions is acting as an Employment Agency in relation to this vacancy.....Read more...
Job Title: Customer Service Advisor Salary: £12.83 P/H PAYE (Inclusive of Holiday Pay) | £14.24 P/H LTD Umbrella Hours: 37 Hours Per Week Type: Temporary Ongoing Location: Barnsley, S70 Start Date: ASAP Work Pattern: Flexible | Travel Required Our client is launching an important initiative to address the under-claimed Pension Credit in the area, running from October 2024 through March 2025. We are looking for two enthusiastic Customer Service Advisors to join this project and support local residents in making successful Pension Credit claims.Key Duties and Responsibilities:
Host Drop-in Sessions: Provide in-person assistance at various Barnsley locations, traveling as necessary.
Engage with the Community: Actively connect with the public to raise awareness and offer support with Pension Credit claims.
Eligibility Checks: Use IT software to assess potential eligibility for Pension Credit.
Provide Application Assistance: Guide claimants on completing and submitting their applications.
Form Completion: Assist residents directly by completing Pension Credit forms as needed.
Appointment Coordination: Manage bookings for Benefit Advisors.
Team Support: Collaborate with the broader team on all aspects of the Pension Credit initiative.
Qualifications and Experience:
Education: 4 GCSEs (Grades 9-4) or equivalent qualifications; Level 2 Customer Services qualification preferred.
Experience: Demonstrated experience working with the public, providing guidance, and using digital tools to deliver services.
Skills: Excellent interpersonal skills, ability to engage with community members proactively, and proficiency with IT tools for data entry and assessment.
Full training will be provided to equip you with the knowledge and skills to support this vital community service.If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk....Read more...
JOB DESCRIPTION
Job Title: Product Support Representative
Location: Vernon Hills, IL
Department: Product Support
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Weekly Hybrid Schedule: Monday- Wednesday are in office workdays for the team, Thursday and Friday are remote workdays.
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Summary:
As our Product Support Representative, after training, you will be the go-to problem solver for the end user of RO products. You will determine each customer's needs, answer their questions, share product information and provide effective solutions to their challenges while delivering exceptional customer service. This role is perfect for someone who thrives on no two days being the same, who loves solving problems, enjoys educating others and is passionate about providing exceptional customer service.
This call center is operational from 7am- 6 pm. Flexible scheduling availability is required to accommodate our customers' needs.
Responsibilities:
Communicates with customers by telephone, email, chat or social media channels to provide information about proper selection of products and their use, and to help resolve consumer issues. Utilize product documentation as well as received training to support consumers across a wide assortment of products. Documentation of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Obtain and examine all relevant information to assess validity of problems and to determine possible causes. Collaborate with other departments in the organization on the investigation and documentation of reported issues.
Requirements: This call center is operational from 7am- 6 pm. Flexible scheduling availability is required to accommodate our customers' needs.
3+ years' experience in customer service, preferably in a call center environment Outstanding listening and communication skills. Must possesses a strong customer focus Demonstrated ability to successfully 'think on your feet' - to analyze information received and quickly process it to determine what would be the appropriate next step in terms of additional information needed, appropriate resolution, or referral as beyond scope Technical adaptability; should have the ability to learn new software, systems, etc. easily Ability to incorporate technical knowledge, customer requirements, policy guidelines and situational information to resolve customer issues
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave). Rust-Oleum offers 9 paid holidays and two floating holiday per year. We also offer a 401(k) plan after three months of employment. Oleum is an equal opportunity employer Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
In the heart of the UK's bustling retail sector, a leading supermarket chain is seeking dedicated individuals to join their customer support team. This opportunity, brought to you by The Opportunity Hub UK, offers a chance to immerse yourself in a dynamic, customer-focused environment. This prominent retailer operates round-the-clock, providing essential services to communities across the nation. Their commitment to excellence and customer satisfaction has established them as a cornerstone of British retail. With a diverse range of products and services, they cater to the ever-changing needs of their customers, both in-store and online. As a Customer Support specialist, you'll be at the forefront of customer interactions, ensuring that every shopper's experience is nothing short of exceptional. This role demands versatility, enthusiasm, and a genuine passion for customer service. Here's what you'll be doing:Providing best in class customer support across various departmentsAssisting customers at checkouts, preparing food items, fulfilling online orders, and restocking shelvesAdapting to flexible shift patterns, including evenings and weekendsCollaborating with team members to maximise sales and enhance the online shopping experienceConsistently delivering excellent service and maintaining a welcoming store environment Here are the skills you'll need:Natural friendliness and a proactive attitudeEagerness to learn and adapt across different departmentsStrong commitment to customer satisfactionAbility to work effectively in a team environmentFlexibility to work various shifts, including evenings and weekends Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here are the benefits of this job:Competitive salary10% discount on company productsAttractive incentive scheme Comprehensive pension planDiscounts on various services and activities, from airport parking to theme parks Embarking on a career in Customer Support within the retail sector offers numerous advantages. You'll develop invaluable interpersonal skills, gain insight into retail operations, and have the opportunity to progress within a thriving industry. The fast-paced nature of retail ensures that no two days are alike, providing constant learning opportunities and the chance to make a real difference in customers' lives. By joining this Customer Support team, you're not just starting a job; you're stepping into a role that combines the excitement of retail with the satisfaction of helping others. Whether you're assisting a customer in finding the perfect product or ensuring a smooth online shopping experience, your contribution will be integral to the company's success and customer satisfaction. If you're ready to elevate your career in Customer Support and be part of a team that values excellence, apply today. Your journey towards a rewarding career in Customer Support starts here.....Read more...
An exciting opportunity has arisen for Receptionist to join an independent vehicle repair centre. This full-time role offers excellent benefits and a salary of £26,000.
The ideal candidate will have 3 - 5 years' experience in the accident repair industry or a similar fast-paced business environment.
As a Receptionist, you will be responsible for managing customer interactions, handling scheduling, and providing administrative support in a busy bodyshop.
You will be responsible for:
? Coordinate vehicle bookings, drop-offs, and pick-ups to ensure smooth operations.
? Handle customer and insurer inquiries, relaying information to the workshop team as required.
? Organise vehicle recoveries when necessary.
? Oversee administrative duties, such as processing invoices for parts purchases and repairs.
? Regularly update customers on the progress of their vehicle repairs.
What we are looking for:
? Previously worked as a Service receptionist, Service Administrator, Service Advisor, Service Adviser, Service Admin or in a similar role.
? Possess 3 to 5 years' experience in the accident repair industry or a similar fast-paced business environment.
? Strong understanding of motor vehicles and repair processes.
? Skilled in IT, with experience using Microsoft Office and BMS systems.
? Strong communication and organisationa skills.
Apply now for this exceptional Receptionist opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the po....Read more...
