This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training.
You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice.
Key duties may include:
Greeting patients and welcoming them into the practice
Managing appointment bookings and diary systems
Handling patient enquiries both in person and over the phone
Processing payments and maintaining accurate patient records
Supporting the dental team with administrative tasks
Ensuring a positive patient experience from arrival to departure
Maintaining confidentiality and professionalism at all times
Training:Provided by Tempdent:
Level 2 Customer Service Practitioner Apprenticeship
Dental Receptionist specific training
Functional Skills (if applicable)
Flexible online delivery model
Induction and regular progress support
Training Outcome:
Possibility of a full time role after the completion of the Apprenticeship and progression within the practice
Employer Description:This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.Working Hours :Monday- Friday, 9.00am- 5.00pm. Alternative Saturdays if trainee would like to work.Skills: Administrative Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Non judgemental,Organisational Skills,Problem Solving Skills,Teamworking,Communication Skills,Professionalism,Telephone Skills,Time Management....Read more...
JOB DESCRIPTION
Join the FinishWorks Team!
FinishWorks is seeking a mechanically inclined Equipment Technician to join our growing team in Shipshewana, Indiana. This position is responsible for maintaining, troubleshooting, repairing, and installing industrial paint and coating application equipment while providing exceptional support to both customers and our sales team.
If you enjoy working with tools, solving mechanical problems, interacting with customers, and being part of a team-focused organization, we'd like to hear from you.
What You'll Do
Diagnose, repair, and maintain customer-owned coating application equipment.
Perform equipment repairs both in our facility and at customer locations.
Assist customers and sales personnel with equipment-related questions and solutions.
Travel to customer sites for installations, service calls, and troubleshooting as needed.
Prepare equipment recommendations and quotations based on customer needs.
Maintain accurate inventory levels and assist with cycle counts.
Identify opportunities to support customer growth and equipment sales.
Maintain a clean, organized, and safe work environment.
What We're Looking For
Required
Strong mechanical aptitude and troubleshooting skills.
Ability to work independently and manage multiple priorities.
Valid driver's license.
Ability to lift up to 50 pounds regularly and up to 100 pounds with appropriate equipment.
Strong customer service and communication skills.
Preferred
Experience with industrial paint and coating equipment, including brands such as Graco, Kremlin, or DeVilbiss.
Knowledge of hazardous material handling and related safety practices.
Forklift experience or willingness to complete training.
Industrial maintenance, equipment repair, automotive repair, or similar technical experience.
Why Join FinishWorks?
Competitive pay: $20.00 - $26.00 per hour
Stable, growing company with opportunities for advancement
Hands-on work with innovative equipment and technology
Supportive team environment
Ongoing training and skill development opportunities
Opportunity to work directly with customers and build lasting relationships
Physical Requirements
This position requires frequent standing, walking, bending, lifting, and working with equipment and tools. Travel to customer locations may be required.
Apply Today
If you're mechanically inclined, enjoy solving problems, and want to build a career with a company that values quality, teamwork, and customer service, apply now to join the FinishWorks team.Apply for this ad Online!....Read more...
Vehicle Technician
Location: Southend on Sea, Essex
Job Type: Full-time
Salary: Competitive, OTE £40,000£60,000
Were hiring a Vehicle Technician / Car Mechanic to join our busy dealership. This is a great opportunity for someone with NVQ Level 3 or equivalent looking to work on cars and vans, including warranty repairs and diagnostics.
Key Responsibilities:
- Service, maintain, and repair customer vehicles
- Diagnose faults using diagnostic equipment and tools
- Carry out repairs to manufacturer standards
- Explain repairs and provide excellent customer service
- Participate in in-house and training programs
Requirements:
- NVQ Level 3 / City & Guilds or equivalent
- Full UK manual driving licence (max 3 points)
- MOT licence desirable but not essential
- Experience in vehicle diagnostics and mechanical repair
- Customer-focused with good communication skills
- Flexible and able to work in a fast-paced environment
Working Hours:
- MondayFriday: 8:00am 6:00pm
- 1 in 3 Saturdays: 8:00am 1:00pm
Why Join Us:
- Competitive salary plus uncapped OTE £40K£60K
- Friendly, professional team environment
- Opportunities for ongoing training and development
Apply today if youre a skilled Vehicle Technician looking to grow your career at a busy dealership or contact Rachael on 07885881841 / Rachael.mortimer@holtautomotive.co.uk....Read more...
Welcome customers, prepare workstations, and assist experienced barbers throughout the day
Learn and carry out haircuts, beard trims, styling, and client consultations under supervision
Keep the shop clean and organised, sterilise equipment, manage appointments, and provide excellent customer service
This is a great opportunity to develop your skills, gain real salon experience, and become part of a friendly, supportive team with excellent opportunities for future career progression.Training:Barbering Professional Level 2.
The apprenticeship will include training at City of Wolverhampton College. Training Outcome:There may be the opportunity of a full-time position upon successful completion of the apprenticeship. Employer Description:BS1 BarberShop has built a strong reputation for providing high-quality haircuts and excellent customer service. The shop is highly rated by its clients. Working Hours :Hours to be agreed with employer.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Initiative....Read more...
Materials & Sales ControllerLocation: Plymouth (on-site)Salary: £35,000 per annumEmployment Type: PermanentHours: Full Time - 37.5 hours / 12 month fixed contractOur client, a prominent business in the manufacturing and production industry, is seeking a Materials & Sales Controller to join their team in Plymouth. This role involves managing material and inventory requirements to support production demand while ensuring efficient communication across various functions. The position offers a stable environment with opportunities for ongoing training and development.The Role• Manage material and inventory requirement activities across the full range of production demand through day-to-day supplier liaison and co-ordinated cross-functional communications.• Responsible for all manufacturing product demand against scheduled MRP-driven requirements.• Analyse, co-ordinate, and confirm material availability and adjust deliveries as needed in accordance with production needs.• Manage inventory through an agreed stocking and replenishment strategy.• Manage schedule/purchase order change requirements to meet operational needs.• Complete sales order entry tasks accurately and in a timely manner, ensuring customer requirements, pricing, delivery dates, and order details are correctly recorded in SAP.• Liaise with internal and external sales teams to confirm order status, resolve order queries, and support clear communication of customer demand into materials and production planning.• Participate in weekly team toolbox talks and follow up on actions/projects to meet deadlines set.• Ensure the manager is made aware of any potential supply or customer issues and execute required actions in a timely manner.• Maintain the timely availability of materials to support production and customer demand.• Ensure customer orders are processed accurately and delivered in line with customer requirements.• Manage inventory levels to balance operational requirements and stock investment.• Support reliable supplier performance through effective communication and proactive issue resolution.• Maintain accurate and timely information within SAP for orders, inventory, and purchasing activities.• Facilitate effective communication between sales, operations, production planning, and suppliers.• Identify risks and support continuous improvement initiatives that enhance supply chain performance.Required Expertise• Competent at using Microsoft Office applications, particularly Excel.• Experienced ERP user with the ability to work with MRP systems, preferably SAP/SAP Cloud ERP.• Experience in supply chain, materials planning, purchasing, customer service, sales administration, or inventory management roles.• Understanding of material planning, inventory control, and order management processes.• Experience working with suppliers and coordinating delivery schedules.Benefits• Generous holiday allowance• Company pension with employer contributions• Life assurance/life cover• Employee Assistance Programme (EAP)• 24/7 Virtual GP service• Cycle to Work scheme• Electric Vehicle scheme• Employee discounts and cashback offers• Free on-site parking• Ongoing training and development• Genuine career progression opportunitiesHow to ApplyClick apply to discuss this Materials & Sales Controller role.------------------------------------------------------------PERSON SPECIFICATIONEssential Experience• Experience working in supply chain, materials planning, purchasing, customer service, sales administration, or inventory management roles.Essential Skills and Competencies• Strong planning and organisational skills, capable of managing multiple priorities and deadlines.• Able to analyse information, identify potential supply or service risks, and take appropriate action.• Effective communication skills for building positive relationships with internal and external stakeholders.• High level of accuracy in maintaining data and records with strong attention to detail.• Capable of solving problems proactively and responding effectively to changing business requirements.• Competent in the use of Microsoft Office applications, particularly Excel.• Experienced ERP user.• Able to work collaboratively across Sales, Operations, Production Planning, and supplier networks.• Comfortable working independently and taking ownership of key activities and outcomes.• Understanding of material planning, inventory control, and order management processes.• Capable of working with suppliers and coordinating delivery schedules.• Experienced in using MRP systems, preferably SAP/SAP Cloud ERP, for managing purchasing, inventory, and sales orders.• Able to support cross-functional teams in manufacturing or operational environments.• Understanding of customer service principles and the importance of on-time delivery performance.• Knowledge of Material Requirements Planning (MRP) processes.....Read more...
Main Duties:
To assist in the development, maintenance, analysis and interpretation computer-based information/data and monitoring systems, including Geographic Information Systems (GIS) to ensure effective service delivery and quality, accessible information for the Service to aid quality decision making
Undertake surveys and research, collect planning data, and design and prepare reports and other documents to inform planning policy development, monitoring and the wider planning services
Prepare material, maps, illustrations and other technical information to support the Local Plan and wider planning service
Support policy development and monitoring, including contributing to the Local Plan and Development Management processes
Assist with the preparation and implementation of policies and programmes to guide the development of the Local Plan as part of the Council’s regeneration strategies, including supporting the preparation of supplementary planning guidance, development briefs, practice notes, etc.
To work flexibly as a resource for Planning Services responding to changing demands on the Service to ensure service delivery and timeliness and quality decision making
To work effectively within and beyond the service demonstrating the highest standards of customer care. Liaising with statutory bodies and other customers including Council Members, other Local Authorities and LCR authorities, HM Land Registry etc.
To undertake all other duties as required and commensurate to the post
Training:
Level 3 Data Technician Apprenticeship Standard
The training will be delivered at the workplace
Training Outcome:
Apprentice will receive on-programme support from an Apprenticeship Officer and Careers, information, advice and guidance support during the last 2-months of their apprenticeship contract
Job-seeking support is also included
Employer Description:Sefton Council is a local authority within the Liverpool City Region. Sefton is a diverse and exciting borough and is a great place to live and work. As an employer we can offer a diverse range of job roles across a variety of settings. We offer attractive conditions of service which allow for a good work life balance and invest in our staff through our learning and development programme.Working Hours :Monday - Friday, 9.00am - 5.00pm (7.20 hours per day on a flexitime basis)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
The Role & Your Responsibilities:
You will learn all about working in a busy sales department.
Dealing with customer queries
Responding to customers emails
Daily data entry of orders via sage
Transferring data from one source to another
Quality checking data entered by the team
Training:You will work towards a Customer Service Practitioner level 2 and functional skills maths and English if required.
You will attend day release sessions at National Business College in Huddersfield, one day per fortnight.Training Outcome:On completion the successful candidate will have the opportunity to work towards a Business Administrator level 3 or Customer Service Specialist level 3 depending on job role.Employer Description:Founded in 2002, Highgrove Beds Ltd is an established business that uses time honoured tradition and knowledge to produce high quality of mattresses and divans. Highgrove Beds is based in Liversedge, a small town in West Yorkshire which is easily accessible by public transport.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental....Read more...
Our 2 Year Apprenticeship Programme covers all the essential skills and principles you will need to become a HSC and you'll learn how to run an effective hire desk, including stock control and purchasing, driving sales and managing customer queries effectively whilst coordinating drivers to ensure customers' needs are met.
You'll also study everything from customer service and sales skills to back office administration and credit control of a high-performing hire desk.Training:You will be working towards a Customer Service Specialist Level 3 - with BMS Progress - you will complete your learning online. Training Outcome:On successful completion of the apprenticeship, you can progress into a Hire Sales Coordinator Role. Employer Description:Established in 1969, GAP Hire Solutions is the UK's leading independent equipment hire company. With 10 divisions and over 150 locations across the UK, we've got everything you need from dumpers, diggers and tools to track mats and portable toilets.Working Hours :Monday to Friday, 7:30/8:30 am to 4:30/5:00 pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Vehicle Technician
Location: Ilford
Job Type: Full-time
Salary: £36,000 £40,000 basic, with uncapped OTE up to £60,000
Working Hours: MondayFriday
Were looking for experienced Level 3 Vehicle Technicians to join a growing After Sales team within a main dealership. This is a fantastic opportunity to advance your career in a fast-growing automotive company with excellent pay, benefits, and ongoing training.
What Youll Do:
- Service, repair, and inspect customer and company vehicles
- Diagnose vehicle faults using modern diagnostic tools
- Follow technical procedures and service manuals
- Ensure vehicles are kept clean and secure at all times
- Attend training courses and develop your skills
- Maintain a clean, organized workspace
- Be flexible to cover a variety of duties as needed
Whats on Offer:
- Competitive salary: £36,000 £40,000 basic with uncapped OTE up to £60,000
- In-house training academy offering certifications including MOT, FGASS, ADASS, Level 3 Electric, and Level 4
- Opportunities across multiple locations in London, Essex, Hertfordshire, and Suffolk
- Career growth and development opportunities
What Were Looking For:
- NVQ Level 3 or equivalent in Vehicle Maintenance/Automotive
- Experience working as a Vehicle Technician
- MOT licence desirable but not essential
- Flexible, proactive, and team-oriented
- Strong attention to detail and commitment to customer service
Apply today to join a successful, fast-growing automotive company and take your career to the next level or contact Rachael on 07885881841 / Rachael.mortimer@holtautomotive.co.uk....Read more...
The role involves processing customer orders, coordinating with manufacturing teams, monitoring stock availability, and handling customer enquiries professionally and efficiently.
Key Responsibilities
Accurately input customer orders onto the company's systems in a timely manner.
Process amendments, cancellations, and updates to customer orders as required.
Liaise closely with manufacturing and production teams to ensure customer orders are scheduled and fulfilled correctly.
Check stock levels and product availability to support customer enquiries and order processing.
Communicate delivery information and order status updates to customers.
Handle incoming telephone calls professionally and courteously.
Take customer orders over the telephone and ensure all details are accurately recorded.
Support the Sales Office Manager and wider sales team with general administrative duties.
Work collaboratively with colleagues across sales, production, and logistics functions.
As part of your contract of employment, completion of the Apprenticeship Training Programme forms part of your duties as well as helping with your personal and professional development; the requirements to complete the programme are as follows:
Attend and be punctual for all induction sessions, lessons and work-based training/support sessions.
Complete all required assignments with by the required timeline
Build up your portfolio of ongoing evidence.
Access support from your tutor/assessor and your manager .
Training:Overview of the Customer Service Level 2 Apprenticeship Standard.
The role of a customer service practitioner is to deliver high-quality products and services to the customers of their organisation. Your core responsibility will be to provide a high-quality service to customers.
The standard covers the following:
Knowledge:
Knowing your customers
Understanding the organisatio
Meeting regulations and legislation
Systems and resources
Your role and responsibility
Customer experience
Product and service knowledge
Skills:
Interpersonal skills
Communication
Influencing skills
Personal organisation
Dealing with customer conflict and challenge
Behaviours/Attitude:
Developing self
Being open to feedback
Team working
Equality – treating all customers as individuals
Presentation – dress code, professional language
“Right first time”
You will complete an End Point Assessment. This will involve the following:
Showcase/Portfolio
Interview
Practical observation
Professional discussion
You are given time off, one day per week, to study; you are required to attend Kirklees College, Huddersfield Centre. You will also attend other meetings via Teams to complete work for your apprenticeship. The study day is a Wednesday.Training Outcome:There is a strong possibility that you will gain a permanent position following successful employment as well as the achievement of the apprenticeship programme. There may also be further apprenticeship/other training available following successful employment and achievement of the apprenticeship qualifications. Employer Description:Heckmondwike is the UK’s leading manufacturer of commercial fibre bonded carpets and carpet tiles.
We have an annual turnover of approximately £25 million and 150 employees.
From its manufacturing site in West Yorkshire, Heckmondwike FB has been offering one of the widest ranges of fibre bonded carpets and carpet tiles for over 50 years. Used in education, commercial offices, retail outlets and extensively by architects and developers, the company is committed to manufacturing design-led, yet hard-wearing carpets and carpet tiles.Working Hours :Monday to Friday - 8.30am – 5 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Initiative,Patience,Excellent Timekeeping,Excellent attendance,Microsoft Office, Word & Excel....Read more...
To work as part of a team as the first point of contact for customers accessing Council services in person, over the telephone or digitally, providing a customer focused service using initiative and problem-solving skills. Taking responsibility for resolving queries or taking appropriate action.
Receiving, recording, diagnosing and prioritising enquiries, including repairs orders, operating a repairs appointment system, working in a Repairs Call Handling Centre and making arrangements for home visits.
Report any repairs, maintenance, health and safety hazards, customer enquiries, breaches of tenancy, safeguarding or vulnerability that are identified during day to day activities.
Effectively communicate in a customer care environment including introducing yourself to customers, explaining your role and ensuring satisfaction upon completion of service delivery.
To develop and maintain good working relationships with tenants, leaseholders, residents and service users to actively promote the provision of high quality services.
Maintaining an effective and efficient data filing and management information system including inputting and retrieving statistical information, programmes of works, spreadsheets, etc.
Liaise with Suppliers and Sub-contractors to order, store and issue materials in accordance with the relevant processes.
Processing of orders and invoices on behalf of the Authority in accordance with the relevant procedures.
Undertake a range of general administrative duties such as, filing, writing letters of a basic and routine nature, the completion and circulation of minutes etc.
Deal with routine face to face and telephone enquiries including requests for general information.
To maintain an effective service, understanding and competently using the digital systems employed within the Council.
Handling of telephone payments for Home Improvement scheme.
Provide advice and guidance to tenants in relation to repair and maintenance matters.
Operate according to the Council’s corporate values and codes of behaviour.
Ensure at all times all Health & Safety legislation requirements are met and that the Council’s Health & Safety Policy, its arrangements and procedures are implemented. This includes, where applicable, taking responsibility for personal health and safety and having regard to other persons affected by the performance of the duties of the post; ensuring that risk management objectives are delivered and other risk management activities effectively implemented and monitored.
Exercise proper care in handling, operating or safeguarding any equipment, vehicle or appliance provided, used or issued for the performance of the duties of the post.
Have a commitment to and understanding of the Council’s approach to equality and diversity and promote and deliver fair, sensitive and quality services.
Comply with all relevant Council policies and procedures including financial regulations, code of conduct, HR policies / procedures, Data Protection, Freedom of Information Act and ICT Codes of Practice.
Adhere to relevant working practices, methods and procedures and undertake relevant training and development as required and respond positively to new and alternative ways of working.
Carry out any other reasonable duties and responsibilities commensurate with the grade and level of responsibility of the post.
Engage with digital models of service delivery and support the implementation of digital working methods.
Manage and / or use resources in ways that ensure value for money and supporting the commercialism agenda.
Demonstrate a commitment to the delivery of excellent service for all customers and service users.
Work effectively with all departments of the Council to ensure the delivery of quality services.
Training:As part of the apprenticeship, you will undertake a Level 3 Business Administration Apprenticeship with West Nottinghamshire College, alongside your on-the-job learning and development.
You must be able to attend all required college sessions and complete the apprenticeship requirements successfully.
Training Outcome:Full time position upon completion of apprenticeship. Employer Description:As one of the largest employers in the area we offer a wide range of services across the district including housing repairs, parks and green spaces, neighbourhood wardens, environmental health, planning and customer services to name just a few.We are located near to the M1 and most of our sites are on a bus route or are within walking distance of a train station.Working Hours :Monday to Friday 37 hours. Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The job entails receiving information on customer material requirements and subsequently processing the materialaccording to our Quality Procedures
Main duties include operating a variety of cutting machinery, including band saws, guillotines and decoilers
To move material use of overhead cranes and fork trucks will be required (we will provide training)
In addition the job will require a certain level of physical exertion as steel will need to be manually handled at times and isheavy
Referring to quality procedures will be required and quality checks will need to be implemented at all parts of the process
This ensures all staff work to the same standards and improvements can be quickly and uniformly implemented
Training:
Working towards Supply chain Warehouse Operative Level 2 Apprenticeship Standard
Training will take place at employers site
Training Outcome:
Progression into a full time role upon completion of apprenticeship for the right candidate
Employer Description:Steel Stockholders since 1994, Phoenix Steel has successfully operated a ‘One Stop’ service. We are a company set up to supply any steel user who is looking for a quick and reliable service at competitive rates. It is our ongoing aim here at Phoenix Steel to offer an unrivalled service to both our existing and future customers supplying a quality service at the right price. Our experienced sales staff are committed to offering a prompt and courteous sales response with a customer focused approach.Working Hours :Monday - Friday, 8.00am - 5.00pm.Skills: Communication skills,Organisation skills,Team working,Physical fitness....Read more...
Role: Depot Manager
Salary: £50,000 £55,000 + Car
Location: Wolverhampton
Holt Recruitment are currently working with a successful and growing Plant Hire company, seeking an experienced Depot Manager to join their team.
The Role
As Depot Manager, you will be responsible for delivering a best-in-industry service to customers and clients, ensuring the smooth day-to-day running of the depot's service operation.
Key responsibilities include:
Managing absence, rotas and holidays for depot service staff
Understanding and managing customer expectations while delivering excellent service
Checking and processing information from engineers, progressing repairs through to payment via warranty systems and external invoicing
Overseeing the overall smooth running of the service operation
What\'s on Offer
Competitive salary of £50,000 £55,000, plus company car
Pension plan, life assurance and annual holiday entitlement
Performance bonus
About You
A proven track record within the plant, construction or a similar industry
A background as a Depot Manager is a must
A proven track record of leading and guiding a team
Full, valid UK driving licence
Ability to meet deadlines and work well under pressure
Apply Now
For more information or to apply, please contact Matt at Holt Recruitment:
ð§ matt@holtautomotive.co.uk ð 07739 277676....Read more...
Role: Depot Manager
Salary: £40,000 - £45,000 Performance bonus + Car
Location: Plymouth
Holt Recruitment are currently working with a successful and growing Plant company, seeking an experienced Depot Manager to join their team.
The Role
As Depot Manager, you will be responsible for delivering a best-in-industry service to customers and clients, ensuring the smooth day-to-day running of the depot's service operation.
Key responsibilities include:
Managing absence, rotas and holidays for depot service staff
Understanding and managing customer expectations while delivering excellent service
Checking and processing information from engineers, progressing repairs through to payment via warranty systems and external invoicing
Overseeing the overall smooth running of the service operation
What\'s on Offer
Competitive salary plus company car
Pension plan, life assurance and annual holiday entitlement
Performance bonus
About You
A proven track record within the plant, construction or a similar industry
A background as a Depot Manager would be ideal
A proven track record of leading and guiding a team
Full, valid UK driving licence
Ability to meet deadlines and work well under pressure
Apply Now
For more information or to apply, please contact Matt at Holt Recruitment:
ð§ matt@holtautomotive.co.uk ð 07739 277676....Read more...
Role: Service Administrator
Location: Portbury
Salary: £25,000 - £26,000
Hours: Monday - Friday - Days
We're looking for a Service Administrator to join a busy and growing Engineering business in Portbury. This is a brand-new role, perfect for someone who enjoys working in a fast-paced environment and wants to be part of a friendly, family-feel team.
What\'s on Offer:
- £25,000 - £26,000
- Genuine opportunity to progress
- Full training provided
- Growing business with long-term career prospects
- Friendly, supportive team environment
The Role:
- Process service job cards
- Support engineer scheduling
- General service administration
- Update records using SAP, Excel, Word and Outlook
- Answer customer calls and emails
- Assist with invoicing and service paperwork
What We\'re Looking For:
- Administration experience within Plant, Construction, Heavy Machinery, HGV, Automotive or Agricultural industries would be ideal but NOT essential.
- Experience in a busy, fast-paced office
- Organised with excellent attention to detail
- Confident using Microsoft Office
- Positive attitude and able to manage multiple tasks
How to Apply:
If you're looking for a varied administration role with genuine career progression, we'd love to hear from you.
Alternatively, call Matt at Holt Recruitment on 07739 277676 or email matt@holtautomotive.co.uk for more information.....Read more...
Role: Depot Manager
Salary: £40,000 £45,000 Performance bonus + Car
Location: Tewkesbury
Holt Recruitment are currently working with a successful and growing Plant company, seeking an experienced Depot Manager to join their team.
The Role
As Depot Manager, you will be responsible for delivering a best-in-industry service to customers and clients, ensuring the smooth day-to-day running of the depots service operation.
Key responsibilities include:
Managing absence, rotas and holidays for depot service staff
Understanding and managing customer expectations while delivering excellent service
Checking and processing information from engineers, progressing repairs through to payment via warranty systems and external invoicing
Overseeing the overall smooth running of the service operation
Whats on Offer
Competitive salary plus company car
Pension plan, life assurance and annual holiday entitlement
Performance bonus
About You
A proven track record within the plant, construction or a similar industry
A background as a Depot Manager would be ideal
A proven track record of leading and guiding a team
Full, valid UK driving licence
Ability to meet deadlines and work well under pressure
Apply Now
For more information or to apply, please contact Matt at Holt Recruitment:
matt@holtautomotive.co.uk 07739 277676....Read more...
Responsible for executing day to day service requests and incident resolution with a high user satisfaction rate. This is achieved by taking calls (in person or otherwise) and handling the resulting incidents and requests using the incident management and request fulfilment processes and tools in line with ITIL practices.
Working with other teams within Information Services to provide an overall quality of service, suggesting where the service desk can add value to processes and procedures.
Developing expertise in certain services / products to act as a specialist in the area, providing elevated support and guidance to both colleagues and users.
Working across a range of projects and activities to deliver improved facilities and services to the university. Improve efficiency and reduce demand by producing artifacts such as self-service guidance, knowledge articles and data-driven reporting.
Accountabilities and responsibilities:
Plan and manage own workload using the IT Service Management tool and guidance from peers / management, ensuring all reasonable efforts are made to work within agreed operational and service level agreements, escalating where necessary and providing regular, meaningful updates to users
Gather information on user service requests and incidents, seeking clarity from either the requestor, affected users or subject matter experts, accurately recording key points, actions, and where appropriate, including supporting evidence log files / screenshots.
Provide first line technical support to staff and students through face to face, telephone and service desk support routes. Where the issues are more complex, escalate to other members of the Digital Services department.
Deploy PC’s to computer labs including unboxing, cabling, setup, asset management, software installation and documentation.
Perform regular inspections of open access PC spaces both to address issues identified via remote reporting and to identify any new or unreported problems.
Deliver software updates to PC’s installed across the Uxbridge campus including device ‘rebuilds’ for both desktops and laptops.
Conduct audits of university-provided equipment in a variety of spaces including open access computer labs, the library, office spaces and technical areas.
Create documentation for common support activities either as internal knowledge base articles or as customer guides.
Provide support and training to staff and students across the organisation in relation to IT products and services with full support and guidance from the Digital Customer Services team.
Ensure compliance with relevant policies such as Identity and Access Management and Brunel Acceptable Use by all users and by self when undertaking support activities
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard.
You will also receive full training and support from the Just IT apprenticeship team to increase your skills.
Your training will include gaining a Level 3 IT qualification. Training schedule has yet to be agreed.
Training Outcome:Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Tech and digital professionals in London earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.Employer Description:Brunel University of London is a public research university located in the Uxbridge area of London, England. It is named after Isambard Kingdom Brunel, a Victorian engineer and pioneer of the Industrial Revolution.Working Hours :Monday - Friday (9:00am - 5:30pm)
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Motivated,Can do attitude,Tech Savvy,Hardware and Software,Passion for IT,Troubleshooting....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £12.71
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:Customer Service Practitioner Apprenticeship Level 2 including Functional Skills in maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 24-months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :18.75 hours per week, Monday - Sunday, between the hours of 7am - 10pm, evening and weekend shifts.Skills: Team Working,Organisation Skills....Read more...
• Deliver a high standard of customer service to learners, employers and partners.
Act as the first point of contact for low value customer enquiries.
Resolve customer queries professionally or escalate where necessary.
Keep customers informed throughout the booking and enrolment process.
Build positive relationships with existing and prospective customers.
Work within other departments as required due to business demands.
Training:
Level 2 Customer Service Practitioner
Functional Skills
Work based learning
Training Outcome:
Progression onto full time employment
Employer Description:At Adapt (UK) Training Services Limited, their mission is to empower individuals and organisations across a range of industries through high-quality, accredited training courses that uphold the highest standards of safety, skill, and professionalism.
They are committed to delivering excellence in training, fostering career progression, and supporting the industry’s development by ensuring every learner receives the knowledge, practical experience, and support needed to succeed.
Trusted across the UK for their integrity, expertise, and results-driven approach, they strive to be the benchmark for training excellence.Working Hours :Monday - Thursday, 7:45am - 4:45pm.
Friday, 7:45am - 4:30pm.
1 hour unpaid break.Skills: Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Warehouse ManagerDepartment: Wheelchair ServiceLocation: Cambridge & Peterborough Wheelchair Service (PE29)40 hours per week Mon-FriSalary: £40k paResponsible for:Overseeing the efficient receipt, storage and dispatch of a range of wheelchair equipment. You will manage people based within the depot and field service engineers, an on call rota, processes and systems in order to ensure goods are received and dispatched appropriately, and that productivity targets are met.You will be responsible for the workplace health and safety standards in the warehouse, including the decontamination area and activities carried out by the field service engineers. Purpose of Job:As the Warehouse Manager you will oversee the efficient day-to-day running of the warehouse managing warehouse staff and field service engineers. You will be responsible for stock management, and you will be targeted to achieve our contractual repair KPI’s. Main Duties and Responsibilities:Stock Control
Manage and monitor the receipt, order, assembly and dispatch of wheelchair equipment. Including, maintenance, adjustments and pre delivery inspections.Ensure all stock information is recorded within the relevant systems to enable tracking of individual items.
People Management
Organise the recruitment and training of staff, as well as monitoring staff performance, progress and appraisals.Motivate, organise and encourage teamwork within the workforce to ensure productivity targets are met or exceededBrief team leaders daily and attend depot managers daily huddlesManage annual leave request and staff absencesPlan future capacity requirementsShadow staff and visit customer sites to monitor the quality of service deliveredManaging the on-call rota
Decontamination and recycling
Responsible for quarantine, ensuring decontamination is undertaken in line with MHRA guidelines and recycled, any tests undertaken. Ensure paperwork is correctly documented, logged and filed creating a clear audit trail.
Management Information
Coordinate the use of computerised systems where necessaryProduce regular reports and statistics on a daily, weekly, monthly basis, including van stock report, fleet management reports, stock level reports, and spare part reportsUtilise daily report to monitor activity and manage performance
Driver/Technicians
Responsible for liaising with customer service regarding scheduling all van runs for driver/technicians and communicating with them as necessary.
Closing of Orders
Ensure all orders are completed from the previous day and closed down correctly. Run daily reports ensuring that we have no outstanding open orders.
Repairs
Ensure that repairs are correctly logged, and carried out in a timely fashion, including emergency after hour’s repairs.
Customer Service
Responsible for daily communication with the Customer Service team. Logging delivery problems and refer backs etc. Supervisor will also be required to take prescriber/service users calls if required.Give direction to the customer service supervisor who is responsible for the daily operations of the customer service department.
Administration
Ensure that all paperwork within the depot is managed, filed and reviewed regularly.
General Duties
Liaise with customers, suppliers and transport companiesHave a clear understanding of the company’s policies and vision and the warehouse contribute to theseRequired to be hands on. Lifting, picking, packing and cleaning will be required to cover for sickness/ holidays and in times of need when the depot is busy.
Vehicle Management
Oversee the planned maintenance of vehicles, machinery and equipment.Responsible for liaising with drivers regarding the overall maintenance of all vans operating from the depot.Manager drivers to ensure they conduct regular checks of their vehicle, logging and reporting any faults.Responsible for tracking mileage and the usage of diesel
Petty Cash
Record all purchases, logging receipts and responsible for reporting cash spent to the Operations Manager
Health and Safety
Maintain standards of Health and Safety, Fire Regulations, hygiene and security in the work environmentResponsible for the day-to-day maintenance within the depotAlways ensure good housekeepingMonitor and report any issues to the operations manager or the health and safety manager.
Stocktake
Keep stock systems up to date and make sure inventories are accurateConduct perpetual rolling stocktakesTo assist with annual stocktake
Undertake the job in line with the Company appraisal competencies as follows:
Achieves business results and adds value to the CompanyFocuses on internal / external customersBuilds and maintains effective teamwork with colleaguesEmbraces change and deals with ambiguityLeads and manages the teamPerform duties according to all Company policies, procedures and instructions.
This job description shall not limit your role, you will also be expected to carry out any other duties that your Manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but gives indicates the size and scope of the role and may be subject to change as the role develops.Key Performance Indicators:
Effective stock management and controlStocks in correct locationEffective use of recycled productHealth and Safety - work in accordance with Company Health and Safety practiceNotice boards, risk assessment, fire safety provisionEffective management of processing and closing orders ensuring 100% scanning with real time information on systemEvidence of daily supervisory log concerning drivers - van inspections, fuel log, mileage recordingEffective delivery of Team BriefGood internal quality audit resultsGood internal compliance audit resultsEvidence of managing and maintaining high quality and compliance standards though a documented Local Improvement Plan
Person Required:Skills:
Excellent communication skills are required to interact with internal staff, prescribers and Service Users.Computer literate and good handwriting skills.Must be able to work off their own initiative as well as part of a team.Accuracy and attention to detail.People management skills, including the ability to inspire, lead and motivate a team of people, delegate work and explain ideas.Planning and organising skills to effectively manage the flow of stock.The ability to work under pressure and to tight deadlineA flexible approach to work (managing out of hours and emergency jobs)
Knowledge:
Previous Supervisory experience is required preferably within the Healthcare sector.Experience of stock control, Logistics (preferably experience controlling a fleet of vans) Administration and Customer Services is needed.Previous experience within a registered ISO9002 company would be desirably with evidence of working within set quality procedures.Good knowledge of Healthcare Services or the public sector would be a huge advantage.
Qualifications:
Preferable Educated to A Level standard.GCSEs (or equivalent) in English, Maths and Science are requiredAny Further Education received would be beneficialSatisfactory enhanced DBS checks
Other:
Full UK Driving Licence.Enthusiastic motivated individual who strives to succeed.
INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Catering Manager - Contract Catering - Bristol - £30,000Monday to Friday | Daytime Hours | Excellent Work-Life BalanceWe're recruiting a Catering Manager to lead a well-established Business & Industry contract catering operation in Bristol, close to Temple Meads Station.This is a fantastic opportunity to oversee a busy, professional daytime operation delivering fresh breakfast, lunch and hospitality within a corporate environment. You'll lead a small, experienced team, build strong client relationships and drive a high-quality food offer for up to 300 customers daily.The Offer
£30,000 salaryMonday to Friday operation7:00am - 3:00pm shifts40 hours per weekPublic holidays offExcellent work-life balanceCompany pension schemeFree meals on dutyOngoing training and developmentInternal career progression opportunitiesEmployee benefits packageStable, long-term contract
The Operation
Well-established Business & Industry contract.Breakfast and lunch service for up to 300 covers daily.Fresh food café with grab & go, deli and hot food offer.Small but growing hospitality operation.Professional corporate environment with consistent trade.Friendly, close-knit team delivering high service standards.
The Food
Fresh food prepared on-site every day.Modern breakfast and lunch menus.Grab & go, deli and hot food options.Barista coffee service.Seasonal menus with daily specials.High-quality presentation and excellent customer service.
The Role
Lead the entire catering operation on site.Manage, motivate and develop a small catering team.Oversee food preparation, service and presentation standards.Build strong relationships with the client and site stakeholders.Drive customer engagement, promotions and service improvements.Manage ordering, stock control and supplier relationships.Control budgets, food costs and GP performance.Maintain exceptional food safety and health & safety standards.Ensure a consistently high-quality customer experience.Lead from the front and create a positive team culture.
About You
Experienced Catering Manager within contract catering or a similar environment.Strong leadership and people management skills.Reliable, consistent and committed to long-term roles.
If you're looking for a Monday to Friday Catering Manager role where you can lead your own operation, develop your team and deliver fresh food within a professional corporate environment, we'd love to hear from you.If you are keen to discuss the details further, please apply today or send your cv to yasmin at COREcruitment dot com....Read more...
Med Laser Clinic is a leading aesthetics and skincare clinic dedicated to helping clients look and feel their best. Specialising in advanced laser treatments, skin rejuvenation, and non-surgical cosmetic procedures, the clinic provides personalised treatment plans tailored to individual needs.
With experienced practitioners, state-of-the-art technology, and a commitment to exceptional patient care, Med Laser Clinic delivers safe, effective, and professional treatments designed to enhance natural beauty and boost confidence
Day-to-day, you will be trained in administrative processes, customer service, appointment management, client record maintenance, communication skills, data handling, and business operations
You will learn directly within the workplace, applying your training in real-life situations and developing confidence in a professional setting
Training:
As a Business Administration Apprentice at Med Laser Clinic, you will gain practical experience in a busy and professional aesthetics and healthcare environment while working towards a nationally recognised Level 3 Business Administration qualification
Training will be delivered remotely by Total People, combining structured learning with hands-on experience in the workplace. You will receive dedicated one-to-one support from your apprenticeship tutor, regular progress reviews, and personalised guidance throughout your programme to help you develop the knowledge, skills, and behaviours required for success.
Upon successful completion, you will have a recognised qualification, valuable industry experience, and a strong foundation for future career progression in business administration, healthcare administration, customer service, or office management, with potential opportunities for permanent employment and advancement within Med Laser Clinic
Training Outcome:
This apprenticeship provides an excellent foundation for a long-term career in business administration, healthcare administration, customer service, or office management, with potential opportunities for progression within the company
Employer Description:Beauty aesthetics and laserWorking Hours :Monday - Saturday, Shifts to be confirmed.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Non judgemental,Organisation skills,Patience,Physical fitness,Problem solving skills,Team working....Read more...
Sales Enquiries: Assist with screening incoming sales inquiries via email, phone, and website forms
Database Maintenance: Keep customer databases and CRM systems up to date with accurate notes and contact details
Communication & Follow-ups: Help schedule Calls, follow up on routine quotes, and prepare sales materials
Sales Support: Research potential clients and market opportunities under the guidance of senior sales staff
Learn: Solar PV and Battery Complete structured internal/external training on solar panel designs string vs. microinverters, and mounting systems. battery energy storage systems
Document Preparation: Draft, format, and organize invoices, quotes, proposals, and internal reports
Office Operations: Manage generic email inboxes, and file digital records
Customer Service: Act as a friendly point of contact for routine customer service inquiries
Ad-hoc Support: Assist supervisors and team members with day-to-day administrative tasks as needed
Minimum of 6 hours per week spent on apprenticeship work and training
Training:You'll attend monthly 1-2-1 meetings (online via Teams every month - NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer.Training Outcome:As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.Employer Description:Cahill Renewables is a family-run company with over 10 years of unmatched service. They offer no-nonsense renewable energy solutions, tailored to their clients, including Solar PV, Battery Storage, Air Source Heat Pumps, Air Conditioning and Underfloor Heating.Working Hours :Monday to Friday 8am to 4pm.Skills: Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Organisation skills,Problem solving skills,Team working....Read more...
To ensure that all treatments are carried out professionally and accurately at all times
To demonstrate a high level of confidence and competence in all services
To undertake any necessary training to improve salon standards and skills
To maintain high quality treatment, in keeping with the clients’ wishes.
To be organised with your day-to-day duties, including checking the appointment book regularly
To ensure that all areas are kept clean and tidy, creating a safe environment for you and your clients
To keep all electrical appliances in good working order, ensuring that any faults are reported
To maintain and update record cards to assist when dealing with customer complaints, marketing, confidentiality and to aid other Stylists and staff with client history
To achieve a realistic target of takings by ensuring maximum use is gained from the appointment system and ensuring the Salon ran adequately at all times
To cover the reception area, when required, assisting with telephone calls, bookings and face-to-face clientsCustomer Service:
To ensure that internal and external customer service given within the department is to the highest standard at all times
To deal with any internal and external customer complaints or customer requests as and when required
To be friendly and approachable towards clients and colleagues at all times
To take an active part in increasing clientele on a regular basis
To promote the salon and have a good knowledge of any specialised treatments/services and products available
To ensure that all services and products are charged for at the correct price, in accordance with the price list
Training:Hairdressing Professional Level 2.
Weekly attendance at Riverside College, Widnes.Training Outcome:Permanent opportunity with the company may be on offer on completion of the apprenticeship.Employer Description:Multi-award winning hair and beauty salon located in Widnes town centre Cheshire
We are a team of 8 specialists in hair and beauty
We pride ourselves in dedication to customer service and client care with hair and beauty being a strong passion of ours and our dedication lies with you the client.
We specialise in all aspects of hair from cutting, blow drying and styling to hair up, perms and colours including Balayage and different techniques of foiling.Working Hours :Tuesday - Saturday during salon hours. College day - Monday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills....Read more...
Main Roles and Responsibilities:
Liaise closely with Service Controllers, and ensure that network disruptions, cancellations and diversions are uploaded promptly and accurately online.
Support the management of customer communications via WhatsApp channels, helping to develop a structured approach that keeps information relevant.
Respond to customer emails relating to bus services, timetables, delays and complaints in a professional and timely manner.
Where passengers require live travel support, liaise with operational colleagues to establish accurate information and relay this clearly to the customer.
Proactively brief the Senior Leadership Team and other colleagues on incidents that are likely to generate high volumes of customer contact or pose reputational risk.
Support the Stakeholder Engagement Lead with engagement with affected communities and stakeholders where disruption may lead to negative sentiment, helping to provide clear and timely information before concerns escalate.
Produce and distribute clear, concise staff notices and customer communications for simpler planned road closures, ensuring these are issued in date order and shared with relevant stakeholders, under the supervision of the Commercial Information Manager.
Liaise with operational managers, and use internal systems, to support fact finding investigations into complaints relating to network disruption or driver conduct.
Monitor incoming emails from Local Authorities, town councils and event organisers regarding road closures and other network impacts.
Training:
The learner will be studying the Customer Service Specialist Level 3 Apprenticeship Standard qualification.
Training Outcome:You can obtain a Level 3 Customer Service Specialist Apprenticeship qualification and gain direct, hands-on experience within a live Operations Control Centre environment. This is a permanent role, offering the opportunity to continue developing within the business following successful completion of the apprenticeship.Employer Description:Transport Made Simple is one of the UK’s largest independently owned bus and coach operators. Our vision is to deliver reliable, sustainable public transport, which meets the needs of the communities we serve, whilst being a great place to work too. Everything we do is underpinned by our four values of Growth, Excellence, Integrity and Efficiency, which guide our day-to-day operations and longer-term decision-making. We’re a team of 800 colleagues, with a fleet of 400 buses, coaches and minibuses, and we operate from a strategic network of depots across East Anglia, the Midlands and Greater London.Working Hours :Early (05:00 - 14:00) and late (13:00 - 22:00) shifts over six days, with occasional middle shifts for training etc.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Logical,Team working....Read more...
