Incident Management Analyst (Entry Level)
Hybrid working – Offices in Harrogate.
Paying £24,500 + benefits.
A leading Managed Services Provider is seeking a proactive and enthusiastic Incident Management Analyst to join their Service Desk team. This is an ideal opportunity for someone starting out in the industry who’s eager to develop within a professional and fast-paced environment.
You’ll play a vital role in managing customer incidents, ensuring clear communication, timely resolution, and continuous improvement across their processes.
Key Responsibilities:
Handle customer incident escalations and provide timely updates
Monitor VIP and sensitive tickets to prevent SLA breaches
Document incident reports and contribute to process improvements
Conduct quality checks and support team training
Assist in integrating new customers and identifying problem tickets
What We’re Looking For:
Strong communication and customer service skills
Good attention to detail and time management
Able to work under pressure and across teams
Willingness to learn and tackle new technical areas
ITIL 4 Foundation (desirable)
Hybrid working – Offices in Harrogate.
Paying £24,500 + benefits.
Must be eligible to work in the UK.
UK Driving licence needed due to office location. ....Read more...
Assist in providing a comprehensive homeless, housing advice and homeless prevention service in accordance with legislative requirements, this may include home visits
Assist in completing assessments of customer’s circumstances in all cases, developing your understanding of the Homeless duty owed to the customer and understanding what written communication the Council's decision needs to be in accordance with the relevant legislation which is legally robust to withstand legal challenge
Assisting in compiling information from different sources including legal, medical and financial information, and research and interpret legislation and case law, to ensure the provision of a professional, high quality casework service
Training Outcome:
There is the potential for you to secure long-term employment with the Council upon completion of your qualification, and the ability to also apply for internal vacancies restricted to employees throughout your apprenticeship
Employer Description:Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued and supported to make a positive contribution at work. We truly value our Apprentices and recognise that they enable us to identify new talent and build new skills in our workforce.Working Hours :Monday to Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
The person will be responsible with:
Updating customer details
Booking in appointments for quotes and jobs
Liaising with new and existing customers, sales (including; calls, emailing and networking)
Dealing with the workshop staff and suppliers
Meeting with potential clients to discuss the repairs
Liaising with customers (F2f, Calls, emails)
Updating existing policies
Maintaining client relationships
Training:
Business Administrator Level 3 Apprenticeship Standard
Training for the Apprenticeship will be with City of Wolverhampton College
Training Outcome:
After successfully completing this apprenticeship there will be possibility of a permanent role with future advancements within the company
Employer Description:It is imperative to get a Car Service routinely to ensure your vehicle's exemplary performance. To avoid any unprecedented vehicle breakdowns and accidents, car servicing has a crucial role to play. At MOT Service Centre, our experts conduct MOT check Tipton and inspections on different components of your car. We provide you with interim service, full service, major service and seasonal checks.Working Hours :Hours to be confirmed with employer.Skills: Communication skills,IT skills,Attention to detail,Team working....Read more...
The service department is vital to the success of our business. From right-first-time fixes to delivering excellent customer service, our service technicians/mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include
Use of diagnostic equipment to identify vehicle faults.
Testing of parts and systems to ensure they work correctly
Following checklists to ensure all critical parts of vehicles are examined.
Carrying out bumper-to-bumper overview, service, and inspection.
Maintenance of electronic systems, including onboard entertainment systems.
Undertaking repair and maintenance of vehicle parts, including clutches, gearboxes, tyres, brakes, and suspension.
Completion of legible and accurate paperwork for the customers and centre's records
Maintenance of a clean and tidy work environment.
You will have the opportunity to work with a wide range of products, including traditional, hybrid and electronic engines. From heritage vehicles to leading-edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem-solving. You should be someone who pays attention to detail and is committed to completing this three-year training programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn.
Teamwork.
Strong communication.
Customer Service.
Interest in vehicle engineering.
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
On successful completion of the three-year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand-specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity to drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network, or even joined our team at Head Office in Milton Keynes.Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment systems
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learnTeamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:One in every nine vans sold in the UK is a Volkswagen Commercial Vehicle. Dependable, Partnership and Economical. These are the brand values of Volkswagen Commercial Vehicles. With a vehicle range that includes the iconic camper van to our more modern Amarok’s and transporters, it’s no wonder our customers are loyal supporters of our brand.
We are looking for the next generation to work within our retail network as an apprentice, taking on the technical and life skills that will be the foundation of a rewarding career.Working Hours :Monday - Friday, 08.30 - 17.30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment systems
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:One in every nine vans sold in the UK is a Volkswagen Commercial Vehicle. Dependable, Partnership and Economical. These are the brand values of Volkswagen Commercial Vehicles. With a vehicle range that includes the iconic camper van to our more modern Amarok’s and transporters, it’s no wonder our customers are loyal supporters of our brand.
We are looking for the next generation to work within our retail network as an apprentice, taking on the technical and life skills that will be the foundation of a rewarding career.Working Hours :Monday - Friday, 08.30 - 17.30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Position: Marine Electronic Commissioning Engineer
Job ID: 1420/19
Location: Home Based (EMEA Travel)
Rate/Salary: Highly competitive – dependent on experience ??
Benefits: Great Benefits with this business
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Marine Electronic Commissioning Engineer
Typically, this person will be responsible for the electronic commissioning and technical support of the companies product. This product is a mechanical product which is electrically controlled and is sold to customers in the maritime world globally, however - this persons patch is the EMEA (Europe, Middle East & Africa). You will be the companies on-site representative, talking to customers, distributors and service agents covering commissioning, repairs, maintenance as well as emergency breakdown cover as required. Extensive travel for durations of roughly 5 days, home most weekends will be required.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the Marine Electronic Commissioning Engineer:
Commissioning: Perform installation checks, configuration, and commissioning of the product and it's electronic control systems, including sea trials, class trials (DNV, BV and ABS) and Dynamic Positioning trials.
Maintenance and Repairs: Conduct routine maintenance, inspections and repairs of the systems to ensure optimal performance and reliability. Troubleshoot and diagnose system issues and implement timely and effective solutions.
Customer Support: Provide technical assistance and support to customers, both remotely and on-site, by addressing their inquiries, resolving technical problems, and offering guidance on system operation and maintenance best practices.
Training and Documentation: Train customers on the proper use, operation, and maintenance of the systems. Develop and update technical documentation, including manuals, troubleshooting guides, and service reports.
Field Testing: Collaborate with internal teams and participate in field tests and trials of new products, collecting feedback and suggesting improvements to enhance system performance and functionality.
Collaboration: Work closely with cross-functional teams, including engineers, project managers, and sales representatives, to ensure seamless coordination and timely resolution of customer issues.
Safety and Compliance: Adhere to safety regulations, industry standards, and company policies during all field operations. Conduct risk assessments and implement appropriate safety measures.
Continuous Learning: Stay up to date with emerging technologies, industry trends, and product advancements in the maritime industry. Attend training sessions, workshops, and seminars to enhance technical skills and knowledge.
Qualifications and requirements for the Marine Electronic Commissioning Engineer:
Education: UK Level 5 awards (HND, Foundation degree) or higher in Engineering, Electronics, or equivalent related field.
Experience: Minimum of 3 years of experience as a Field Service Engineer or similar role in the maritime industry preferred however, applicants from other industries (e.g., military, automotive) will be seriously considered.
Technical Skills: Strong knowledge of electronic control systems - Familiarity with mechanical drive systems, bearings, and hydraulics.
Troubleshooting and Diagnostic Skills: Proficient in identifying, analysing, and resolving technical issues in electronic control systems. Ability to use diagnostic tools and software effectively.
Travel Flexibility: Willingness to travel extensively, both domestically and internationally, and work in challenging environments, including ships at sea.
Communication Skills: Excellent verbal and written communication skills. Ability to effectively communicate technical information to customers and internal teams.
Customer Focus: Strong customer service orientation with a dedication to delivering exceptional support and building long-term customer relationships.
Team Player: Ability to collaborate effectively with cross-functional teams and work independently with minimal supervision. Strong problem-solving and decision-making abilities.
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.....Read more...
An exciting opportunity for a motivated person to join a busy, high end, successful hair salon and learn from an experienced team whilst working in a fast paced, professional environment with a strong focus on client care and exceptional service. You will be trained by experienced stylists and receive hands on experience.
Responsibilities:
Assist stylists with all aspects of client care, including shampooing, treatments, blow dry, cuts colours, and hair care products
Maintain cleanliness and organisation of the salon
Greet clients, offer refreshments and ensure their comfort
Attend regular in hours training and work towards industry qualifications
Support day to day operations as needed
Requirements:
A genuine interest in hairdressing and fashion
A positive, proactive attitude and willingness to learn
Good communication and customer service skills
Smart appearance and a passion for learning
Training:Level 2 Hair Professional. Training with Milton Keynes College. Ongoing training, support and development with the employer.Training Outcome:A role within the company may be on offer upon successful completion of the apprenticeship.
Continue training plan (Level 3) including hair extensions.Employer Description:Since opening our doors in 1992 we’ve built an enviable reputation as the go-to salon for precision cuts, flawless colour and individual style in Milton Keynes. You’ll understand our difference as you walk through the door. Our hand-picked team is led by Michael Decesare, a talented artist who has worked alongside some of the best in London. Our focus is always on you. Our exceptional customer service, attention to detail and personal approach will ensure you’ll fall in love with your hair all over again. Beautiful hair and outstanding service from a team who love to spoil you… …let us take your hair to the next level.Working Hours :Various shifts including weekends.Skills: Creative,organised,works well under pressure.....Read more...
Providing general administrative support to the Service Coordinator, Operations Manager, and other team members.
Maintaining a proactive approach to office management, including responding to emails, calls, and inquiries.
Assisting with the preparation of reports, client communications, and any other ad-hoc administrative duties as needed.
Communicating with clients to address their needs and provide updates on service requests.
Supporting the Operation Manager and Technical Manager when required.
Contacting customers about alarm monitoring requests when required.
Effectively communicating with the sales team, operations team, service department and finance department.
Proactive day-to-day correspondence with clients, engineers and suppliers.
Keeping the CRM system and engineers' schedules up to date.
Minimum of 6 hours per week spent on apprenticeship work and training.
Training:Working towards your Business Admin Level 3 Qualification, you'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about the modules. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.Training Outcome:As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.Employer Description:Century Fire & Security Ltd is an established, friendly, committed, family ran business that values their team and clients. Century specialise in the Service, Maintenance and installation of Fire, intruder alarms, CCTV, Access Control, Automatic gates and barriers solutions. Long Established since 2001 they pride themselves on their positive team culture, customer care and value for their extensive discipline range.Working Hours :Monday to Friday 8.30am to 5pm.Skills: Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Organisation skills,Team working....Read more...
We are currently recruiting for a dynamic and guest-focused Assistant Manager to join a rapidly growing business within the sports and leisure sector. This is a fantastic opportunity for someone passionate about customer service, hospitality, and sport, looking to take the next step in their career. You will be supporting the General Manager in overseeing the day-to-day operations of a busy venue, including responsibility for the food and beverage outlets, team supervision, and delivering a first-class guest experience.What We’re Looking For:
Experience in hospitality, leisure, or retail managementStrong leadership skills and a hands-on approachA genuine passion for customer service and guest experienceInterest in sport and a team-oriented mindsetConfidence managing day-to-day operations in a fast-paced environment
Role Responsibilities:
Support the General Manager in all aspects of venue operationsLead, train, and motivate front-line staffOversee the food and beverage outlets and ensure service standards are consistently highMaintain operational efficiency and ensure a safe, welcoming environmentDrive excellent guest feedback and continuous improvement
If you are keen to discuss the details further, please apply today or send your CV to Kate B OR call 0207 790 2666kateb@corecruitment.com....Read more...
An award winning independent Opticians based in Bristol are looking for a full time Dispensing Optician to join the team.
This is a very well-known and well respected independent Optician with a loyal customer base. The emphasis is on offering a professional and tailored service to all its customers.
Dispensing Optician – Role
Single or double testing each day
Innovate – Always investing into new equipment and the latest development
Focus on offering a personalised service
Access to a wide range of designer and bespoke frames
Professional freedom to work with the very best lenses
Refit due soon which will include a Visioffice
Involvement in stock selection
Working alongside the manager to help lead the team
Working full time, 5 days a week including most Saturdays
Typical working hours from 9am to 5.30pm (5pm on a Sat)
No Sundays or Bank holidays
Salary between £25,000 to £35,000 (Potentially room for movement for the right candidate)
Professional fees paid
Support from other DO’s within the business
Continuous training and development
Dispensing Optician – Requirements
Fully qualified Dispensing Optician registered with the GOC
Interest in working with exciting frame brands
Proactive
Exceptional customer service skills
Wants to be part of a close knit team
To apply for this role please send a copy of your CV or call 01142381726 for more information.....Read more...
Parts Advisor Paying £28-32k depending on experience. Shifts patterns. 31 holidays including BH. Pemnanet psoition. Join a leading, award-winning Automotive company known for its commitment to quality and customer satisfaction. This is an exciting opportunity to be part of a dedicated team, helping to deliver exceptional service and solutions to meet our clients’ needs.Key duties of the Parts Advisor:
First point of contact for customers via phone, email, and in person, delivering a professional and friendly service
Identify, locate, and source required parts efficiently
Process customer payments accurately and in line with company procedures
Liaise with internal departments, such as the shop floor, to coordinate parts availability and service delivery
Maintain and update the in-house system with accurate and timely information
Ensure all relevant documentation and records are completed and updated in compliance with company policies
The Parts Advisor role is based in the Slough area. You would be best suited to the Parts Advisor role, if you have worked a technical or office based Automotive role. If you are committed to achieving goals and developing your career, this role is for you! What's in it for you as the Parts Advisor :
Overtime Opportunities
23 Days holiday + BH + a day off for your birthday
Branded uniform allowance
Auto-enrolment pension
Reward and recognition programme
Annual company award ceremony
Permanent position
Career growth and development
If you have any questions or are interested in the Parts Advisor role please contact Maisie at E3 recruitment.....Read more...
An opportunity has arisen foraCar Sales Executive / Van Sales Executiveto join a well-established commercial vehicle dealership, known for delivering high-quality maintenance and repair solutions across the region.
As a Car Sales Executive, you will be developing strong customer relationships and securing vehicle sales through a consultative and persuasive approach. This full-time role offers competitive salary and benefits.
You will be selling Vans.
What we are looking for:
? Previously worked as a Car Sales Executive, Sales Executive, Sales Advisor, Sales Consultant, Vehicle sales Executive, Van Sales Executive, HGV sales Executive, Truck sales Executive, Fleet Sales Executive, Commercial vehicle sales executiveor in a similar role.
? Experience within the motor trade, specifically in the B2B environment.
? Ideally have experience in motor trade.
? Proven ability to negotiate and close sales effectively and professionally.
? Excellent communication skills.
? Presentable, reliable, and self-motivated with a strong customer focus.
What's on offer:
? Competitive salary
? Salary sacrifice pension scheme
? Free onsite parking
? Death in service benefit
? Access to a family Smart Health GP service
? Free online training and development platform
? Additional holiday entitlement linked to length of service
This is a fantastic opportunity to join a respected organisation offering long-term career potential and great benefits.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR ....Read more...
An opportunity has arisen foraVehicle Sales Executive / Van Sales Executiveto join a well-established commercial vehicle dealership, known for delivering high-quality maintenance and repair solutions across the region.
As a Vehicle Sales Executive, you will be developing strong customer relationships and securing vehicle sales through a consultative and persuasive approach. This full-time role offers competitive salary and benefits.
You will be selling vans.
What we are looking for:
? Previously worked as a Car Sales Executive, Sales Executive, Sales Advisor, Sales Consultant, Vehicle sales Executive, Van Sales Executive, HGV sales Executive, Truck sales Executive, Fleet Sales Executive, Commercial vehicle sales executiveor in a similar role.
? Experience within the motor trade, specifically in the B2B environment.
? Ideally have experience in motor trade.
? Proven ability to negotiate and close sales effectively and professionally.
? Excellent communication skills.
? Presentable, reliable, and self-motivated with a strong customer focus.
What's on offer:
? Competitive salary
? Salary sacrifice pension scheme
? Free onsite parking
? Death in service benefit
? Access to a family Smart Health GP service
? Free online training and development platform
? Additional holiday entitlement linked to length of service
This is a fantastic opportunity to join a respected organisation offering long-term career potential and great benefits.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy ....Read more...
An opportunity has arisen foraCar Sales Executive / Van Sales Executiveto join a well-established commercial vehicle dealership, known for delivering high-quality maintenance and repair solutions across the region.
As a Car Sales Executive, you will be developing strong customer relationships and securing vehicle sales through a consultative and persuasive approach. This full-time role offers competitive salary and benefits.
You will be selling Vans.
What we are looking for:
? Previously worked as a Car Sales Executive, Sales Executive, Sales Advisor, Sales Consultant, Vehicle sales Executive, Van Sales Executive, HGV sales Executive, Truck sales Executive, Fleet Sales Executive, Commercial vehicle sales executiveor in a similar role.
? Experience within the motor trade, specifically in the B2B environment.
? Ideally have experience in motor trade.
? Proven ability to negotiate and close sales effectively and professionally.
? Excellent communication skills.
? Presentable, reliable, and self-motivated with a strong customer focus.
What's on offer:
? Competitive salary
? Salary sacrifice pension scheme
? Free onsite parking
? Death in service benefit
? Access to a family Smart Health GP service
? Free online training and development platform
? Additional holiday entitlement linked to length of service
This is a fantastic opportunity to join a respected organisation offering long-term career potential and great benefits.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR ....Read more...
An opportunity has arisen foraVehicle Sales Executive / Van Sales Executiveto join a well-established commercial vehicle dealership, known for delivering high-quality maintenance and repair solutions across the region.
As a Vehicle Sales Executive, you will be developing strong customer relationships and securing vehicle sales through a consultative and persuasive approach. This full-time role offers competitive salary and benefits.
You will be selling vans.
What we are looking for:
? Previously worked as a Car Sales Executive, Sales Executive, Sales Advisor, Sales Consultant, Vehicle sales Executive, Van Sales Executive, HGV sales Executive, Truck sales Executive, Fleet Sales Executive, Commercial vehicle sales executiveor in a similar role.
? Experience within the motor trade, specifically in the B2B environment.
? Ideally have experience in motor trade.
? Proven ability to negotiate and close sales effectively and professionally.
? Excellent communication skills.
? Presentable, reliable, and self-motivated with a strong customer focus.
What's on offer:
? Competitive salary
? Salary sacrifice pension scheme
? Free onsite parking
? Death in service benefit
? Access to a family Smart Health GP service
? Free online training and development platform
? Additional holiday entitlement linked to length of service
This is a fantastic opportunity to join a respected organisation offering long-term career potential and great benefits.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy ....Read more...
Learn to identify and locate automotive parts using electronic catalogues, manuals, and computer systems
Assist customers in-person, over the phone, and via email to fulfil their parts requirements and enquiries
Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery
Receive, inspect, and organise incoming parts shipments, ensuring accuracy and quality control
Maintain inventory levels by monitoring stock levels, conducting regular audits, and placing replenishment orders as needed
Utilise point-of-sale systems to process transactions, generate invoices, and manage customer accounts
Provide product recommendations, technical advice, and pricing information to customers as needed
Handle customer complaints and concerns professionally, striving to achieve satisfactory resolutions
Uphold company policies and procedures regarding parts sales, returns, and exchanges
Participate in training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness
Training:Supply Chain Warehouse Operative Level 2 Apprenticeship Standard:
The programme typically lasts 12–14 months dependent on the career path chosen, and you'll achieve a nationally recognised qualification
All of our Apprentices are employed through the Dealer Network and attend week-long block training at the Henry Ford Academy in Daventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches, as well as Virtual Classroom sessions and E-Learning modules
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process
Training Outcome:
There are lots of opportunities to develop your career within our expanding Dealer Network
Your early development is carefully mapped through your apprenticeship journey with your learning focussed toward achieving an industry-recognised qualification that's recognised across the motor industry
This is the grounding for your future development within the network and opportunities exist once qualified to further develop your skills and to move into new roles
Employer Description:As one of the UK's leading volume motor car and commercial vehicle retailers, Evans Halshaw provide national coverage through a significant number of locations. We've been around since 1927, and our heritage means we strive to tailor each experience to the customer's needs, offering a wide range of new and used cars at the greatest possible value thanks to our 'Every Day Low Prices' price promise.
Making up a part of the wider Lithia UK company, we're proud to hold franchises to retail and service 10 brands for cars and vans, including Citroën, Dacia, DS, Ford, Hyundai, Kia, Nissan, Peugeot, Renault and Vauxhall. Our easy-to-use Sell Your Car service can also be used to sell your vehicle in a stress-free and convenient manner.Working Hours :Monday - Friday, 8.30am - 5.30pm. All learners will be required to work the minimum apprenticeship duration of 30-hours per week. At least 20% of your working hours will be allocated to off-the-job training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Main duties include:
Dealing with enquiries into the office with regard to properties
Answering the telephone, dealing with walk-in customers and internet leads
Use of the company database, including customer management
Use of company emails
Helping customers with their needs and develop tailored solutions
Business generation, including phone, mail and internet activities
Arranging, confirming and conducting viewings to include appropriate follow up
Dealing with offers and agreeing lets and referencing
Pre-tenancy work, to include tenancy agreements
Arranging, confirming and conducting market appraisals to include follow up (where applicable)
Suitable candidates must possess:
Excellent communication skills, both verbal and written
Strong administrative and organisational abilities
Ability to work independently and as part of a team
Self-motivated and driven
Good with computers and systems
Friendly and polite manner
As a consultant, you will have the opportunity to work with diverse customers, helping and meeting customer needs, growing and developing the business. You will be responsible for providing expert advice, conducting appointments and phone/written activities. Your strong communication, administrative, and organisational skills will be essential in ensuring the success of the business. If you are a motivated individual with a passion for helping people and helping the businesses thrive, we invite you to join our team.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice.Training:
Customer Service Specialist Level 3
The apprentice will learn whilst in the workplace with monthly tutor online/face-to-face training
You will have a mentor assigned to you within the workplace to be able to learn the lettings skills from sector experts
Training Outcome:Progression onto further training available. Employer Description:We are an independent Estate and Lettings agent in the South East and we are experts in our local property market. Superior customer service and professionalism are at the heart of our business.
Our experienced staff, knowledge of the area and of the local market get our clients results and our feedback speaks for itself.
jdm offers a complete lettings service and also operates a successful Land & New Homes division. As part of our commitment to maintaining a market leading, professional service, we are members of the NAEA, ARLA and the Guild Association Scheme, as well as being awarded “Best Estate Agency in Kent” and “Highly Commended for Estate Agency Marketing in the South East”.Working Hours :Mondays - Friday, 9.00am - 6.00pm and 9.00am - 5.30pm on a Saturday (will get a fixed day off in lieu during the week and we are closed on Sundays).Skills: Communication skills,Attention to detail,Organisation skills,Presentation skills,Team working,Initiative....Read more...
We’re looking for a highly organised and detail focused, part time Bookkeeper to join a small, established business during a time of transition. With two long serving team members retiring at the end of the year, this is a great opportunity to make the role your own.
As the Bookkeeper, you’ll oversee the day to day sales and purchase ledger, processing monthly reconciliations, payroll, and HMRC reporting. During busy times, you will support the Customer Service Executive taking customer orders. This is a hands-on, varied role where attention to detail is essential.
Key responsibilities for the Bookkeeper will include:
Sales Ledger
Posting delivery information to customer accounts and issuing invoices
Processing payments and allocating to customers’ accounts
Sending monthly customer statements
Credit control
Purchase Ledger
Processing supplier invoices and payments
Perform regular reconciliations with supplier statements
Payroll & HMRC
Preparing monthly payroll
Submitting PAYE, NI, and pension returns
Liaising with HMRC and pension providers as required
Posting monthly payroll journal
Accounting & Reporting
Prepare monthly reconciliations
Monthly VAT return
Maintain fixed asset register & post depreciation's
Producing year end trial balance for auditors
Liaise with external auditors
Customer Orders & Support
Answer incoming customer calls during busy times
Take customer orders and process card payments
Assist with general customer queries
Skills, attributes and experience required for the Bookkeeper
Minimum AAT-Level 3 or QBE
Proven experience in a hands-on bookkeeping role
Strong working knowledge of VAT, PAYE, and HMRC reporting
Confident using accounting software (Xero, QuickBooks, Sage)
Excellent Excel and Microsoft Office skills
High level of accuracy, discretion, and timeliness
A friendly, team focused attitude
Confident working under own initiative
What’s in it for you?
Hours: 20 hours per week, ideally 9:00am - 1:00pm Monday to Friday (flexibility can be considered)
Salary: £30-£32K FTE
Benefits: 25 days holiday plus bank holidays
Pension
Additional Information
The role is currently based in Middle Barton (OX7), with an imminent move to the Banbury/Brackley area
The closing date for applications is Monday 8 September 2025
Interviews are expected to take place on Wednesday 17 September 2025
Recruitment Process
This role is being advertised via Employ Direct, a service provided by Cameo Consultancy. As this is an advertising-only service, we are not involved in the selection process.
All suitable applications will be forwarded directly to the employer, who will contact shortlisted candidates to arrange interviews.
....Read more...
Data Centre Operations Analyst - (24/7 Rotation) - Woking
A leading Datacentre Provider in Woking are looking for a hands-on technical professional with a passion for infrastructure, data centre operations, and customer support. We are seeking a Data Centre Operations Analyst to support the delivery, operation, and management of client infrastructure across their state-of-the-art UK data centre facilities.
You will play a key role in maintaining customer racks, coordinating data and power cabling, conducting hardware installs, and executing customer tasks in the data centre environment.
This position involves both operational support and face-to-face customer interactions, so excellent communication and organisational skills are essential. You’ll also work closely with cross-functional teams to uphold site standards and deliver high-quality service.
Key Responsibilities:
Provide on-site support to clients across their data centre locations
Maintain records and ticketing systems to track tasks and updates
Perform audits, cabling, decommissioning, media handling, and rack installations
Assist in maintaining hosting infrastructure: power, cabling, patch panels, and rack configurations
Ensure the cleanliness and operational readiness of the data centre environment
Liaise with internal teams and customers to fulfil technical requests
Offer assistance through the Service Desk as needed, managing calls and emails
Adhere strictly to all security and compliance procedures
Required Skills and Experience:
Full clean UK driving license required
Strong understanding of data cabling installation and management
Comfortable handling customer data securely and professionally
Familiarity with IT systems and hardware troubleshooting
Experience using ticketing systems for workflow and task tracking
Comfortable working rotating shifts, including nights and weekends
Desirable Qualifications:
Microsoft (MCSA/MCSE), Cisco (CCENT/CCNA), or ITIL V3 certifications
Paying up £26k basic + Shift Allowance 33%. Total Package Circa £35k ....Read more...
Delivering fire and security solutions through a talented team of highly trained engineers that deliver the highest service and customer experience. With a UK-wide network of engineers, we offer 24/7, 365 support and assistance.
Working to all relevant British standards and accredited to NSI and BAFE.
Customer base is predominantly commercial, covering retail and logistics warehousing
You may occasionally be required to work evenings/weekends to complete a job.
UK wide customer base will involve travel.
Training:The successful candidate will be fully supported by a workplace mentor while undertaking the Level 3 Fire, Emergency & Security Systems Technician apprenticeship.
This 3-year apprenticeship takes place at Banham Academy at Pride Park, Derby. Training is delivered via block release, with each block lasting 5 days. There are fifteen blocks in all.Training Outcome:On successful completion of the FESS apprenticeship, we aim to offer a full-time position as a qualified engineer within our company.Employer Description:Delivering fire and security solutions through a talented team of highly trained engineers that deliver the highest service and customer experience. With a UK wide network of engineers we offer 24/7, 365 support and assistance.
Our talented team of Fire & Security professionals have extensive experience working in all sectors of residential and commercial industry from distribution and retail to education, manufacturing and buildings of historic interest.
Hoot Fire & Security is proud of its NSI and BAFE Fire Alarms System Maintenance accreditation, highlighting the importance of maintaining highest standards for customers.Working Hours :8.30 – 5.30 Monday to Friday
You may occasionally be required to work evenings/weekends to complete a job.
UK wide customer base will involve travel.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Physical fitness....Read more...
As our Business Administrator Apprentice, you'll support the daily operations of the business, gaining hands-on experience in areas such as:
Managing emails, phone calls, and correspondence
Maintaining accurate records and filing systems including financial records
Supporting various departments with administrative tasks
Updating databases and assisting with reporting
Providing excellent customer service to internal and external stakeholders
Training:
Level 3 Business Apprenticeship qualification
On the job training with experienced mentors
Career development opportunities
A friendly and supportive work environment
Training Outcome:
Business administrator
Finance assistant
Project administrator
Employer Description:We design & build splash pads for holiday parks, councils and other enterprises who use water play. We also service and maintain them yearly.Working Hours :Monday - Friday, 9.00am - 3.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Team working,Initiative,Interpersonal Skills,Time Management Skills,Positive Attitude,Willingness to learn....Read more...
Giving customers top-notch advice
Giving customers a warm welcome to the store
Dealing with orders
Efficiently answer telephone calls to the store
Advising customers their hearing aids/glasses are ready or delayed as appropriate
Training:
Level 2 Customer Service Practitioner Apprenticeship Standard
Functional skills if required
Training Outcome:
At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles
Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family business, continuing to go from strength to strength and proud of it.Working Hours :Days and Shifts TBC - Full-time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
Assist with vehicle checks and basic servicing
Replace tyres, brakes, batteries and exhausts
Help diagnose and repair minor faults
Learn to use workshop tools and equipment
Support with tyre fitting and balancing
Maintain fluid levels and perform routine checks
Assist with customer service and updates
Help manage parts and stock
Keep the workshop clean and safe
Shadow experienced technicians to build skills
Training Outcome:
Permanent role upon successful completion of Apprenticeship
Employer Description:Do you want to work on one the automotive industries most diverse and exciting model ranges?
As Renault strives for innovation that excites, our technicians are working on models at the leading edge of automotive design.
We are looking for Apprentice technicians that share our passion for automotive technology and our belief in service excellence.Working Hours :Shifts CAN vary, however this is up to the employer.
They can range Monday- Saturday 8am- 6pm within 37.5 hoursSkills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
Telesales
Social Media
Plan and Execute Marketing
Procurement
Training:
Multi-Channel Marketer Level 3 Apprenticeship Standard
Work place learning with once a week college attendance
Training Outcome:
The apprenticeship is expected to lead to a full-time role within the company
Employer Description:Founded in 2019, Office Shop Direct is a proud family-run business owned and operated by Mark and Katie Cooney. Our team boasts over 200 years of combined industry experience, making us well-equipped to meet all your office needs.
We take pride in our dedicated, service-oriented team. Guided by our principles of honesty, accountability, and a commitment to excellence, we strive to provide exceptional service and expertise. At Office Shop Direct, your satisfaction is our priority.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative,Confident with customer care....Read more...
