ð§ ServiceNow CSM/HRSD Implementation Specialist
ð UK-Based | ð» Hybrid (clients visits occasionally)| ð¡ï¸ SC Clearance Required
ð¼ Permanent Position
I'm working with a top-tier ServiceNow Partner looking for an experienced ServiceNow specialist to join their Digital team.
You'll be hands-on across Customer, Technology, and Employee Experience workflows, think CSM, CRM, HRSD, and more. If you're comfortable building modern UIs with the Experience Layer, integrating with external systems via REST/SOAP, and creating real impact across the full lifecycle this one's for you.
Ideal experience includes:
- Proven background in ServiceNow development & configuration
- Strong integration skills (REST/SOAP, IntegrationHub)
- Experience with UI Builder, Service Portal, and Next Experience
- Solid understanding of customer journeys & employee lifecycle touchpoints
- Holding CIS-CSM and CIS-HRSD, while being able to demonstrable significant modules knowledge and experience
- Contributed to solution design and bid work within a service provider
- Experience with Agentic AI/Now Assist would be a bonus
SC clearance is required (or eligibility for it).
For the right candidate with the right experience, the role offers up to £100,000 per annum plus an exceptional benefits package including a 5% bonus.
ð Interested? Lets chat apply with your CV to find out more.....Read more...
Ensuring all orders are dispatched on time and accurately
Intake of stock deliveries
Picking and packing orders
Processing orders using order management software
Tidying and maintaining the working area
Checking and processing customer returns
Communicating with the customer service team on order queries
Scheduling shipment collections with courier partners
Preparing shipments of stock to be sent to Amazon fulfilment
Working on smaller adhoc projects to improve the efficiency of the warehouse
Training:
Functional Skills
Work Based Learning
Supply Chain Warehouse Operative Level 2
Training Outcome:Progression onto full-time employment.Employer Description:Here at Filter Flair we pride ourselves on providing top quality products and world class service. We aim to provide a solution to all your water filtration needs.Working Hours :Monday - Friday, 09:00 - 16:00 (1 hour lunch break).Skills: Attention to detail,Team working,Pride in Work,Hardworking,Willing to Learn & Develop....Read more...
Ensure the running of day to day office operations.
Reporting to th MD.
Ad hoc administration for the wider team.
Data processing and collection.
Customer service internal and external customers.
Training:Training will take place at the employer's workplace.
Online training deliver via Nwslc one full day in every six week learning cycle.
Site visits by Skills Development Coach within the six week learning cycle.
Training Outcome:Full time position for the succesful candidate upon completion of the apprenticeship.Employer Description:
About Max Innovate
Max Innovate Ltd supplies aggregate washing plants and solutions to the aggregate recycling and quarrying sectors. We support customers across the UK with innovative equipment, service, and aftersales
Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Full Diving Licence....Read more...
The successful candidate will:
Assist with incoming calls and make outbound calls
Book viewings
Support the team by providing administrative support
Preferably a passion for sales
IT literate (MS Office, internet, email systems and social media platforms is especially important)
Creating sales particulars
Training:
You will work towards a Level 2 Customer Service Practitioner Apprenticeship, including Functional Skills if required, which will be delivered via fortnightly day release at National Business College in Huddersfield
Training Outcome:
Opportunity to become a negotiator or administrator
Employer Description:William H Brown have been around since 1890 when William Henry Brown began trading, offering an auctions and valuation service. Over the years we have continued to grow - we now have 129 offices and we're one of the most established names in the industry.Working Hours :Monday - Friday, 9.00am - 5.00pm, with Saturday shift on a rota basis.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
JOB DESCRIPTION
Legend Brands, an industry leader and long-standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for
professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration.
Supervision Responsibility:
None
Essential Duties
Perform repairs on the full line of Dri-Eaz equipment. Predominantly air movers and dehumidifiers.
Ensure that turnaround time on repairs meet requirements.
Document condition of items received for repair.
Troubleshoot equipment received for repair.
Provide repair quotes for non-warranty repairs.
Obtain customer approval for non-warranty repairs and/or disposition of product should the repair declined.
Repair & package warranty and non-warranty equipment.
Processing replacement orders for repaired equipment being sent back to customers.
Deliver repaired equipment to shipping department.
Process spare parts orders and service inventory counts.
Package repairs for return shipment.
Inspect, repackage, and credit items returned for credit.
Performs other related duties as assigned.
Minimum Qualifications
Education and Experience
High School Diploma or GED required.
____________________________________________________________________________________________________________________________________________________
Service Technician I
Service Technician I is the entry-level classification in the Service Technician series and is intended for individuals with a minimum of six months of mechanical and customer service experience. As experience and proficiency are gained, assignments will become more varied and difficult; supervision becomes more general rather than direct.
This level requires knowledge and competent demonstration of the following within six months of hire:
Demonstrates knowledge of diagnostics procedures, troubleshooting and use of tools required for position.
Performs repairs with minimal supervision.
This level required the following certifications be initiated within six months of hire:
None
The Service Technician I receives close instruction or assistance and is fully aware of the operating procedures and policies associated with the department.
____________________________________________________________________________________________________________________________________________________
Service Technician II
This is the next level of the Service Technician series and is required to have a minimum of two
to five years of previous experience and working knowledge and competent demonstration of
the following:
Ability to troubleshoot Legend Brands restoration equipment via phone, live chat and email
Communicates with customers relating to repairs performed
Able to read and interpret schematics and drawings
Processes repair orders from start to finish through ERP system.This level requires the following certifications:
EPA 608 certificationService Technician II perform broader range of duties, proven skillset to fully perform Service Technician responsibilities, more technically complex tasks, expected to set an example of professional efficiency, and provide technical direction to less experienced staff.
The Service Technician II receives minimal instruction or assistance and is fully aware of the operating procedures and policies associated with the department.
______________________________________________________________________________________________________________________________________________
Hiring Range
Level I: $22.00 - $25.25 per hour
Level II: $25.00 - $28.25 per hour
Benefits
Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, leaves of absence, 10 paid holidays, generous paid time off, employer matching 401k PLUS a company-sponsored pension, and more!
Additional Considerations
Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's.
All job offers are contingent upon satisfactory pre-employment drug test and background checks.Apply for this ad Online!....Read more...
Parking Appeals Officer
Must have good working knowledge on Parking Appeals
Key result areas/overview:
Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role.
The Dimensions of this role
• To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry
• To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate
• To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures
• To hold a Traffic and Parking Legislation knowledge and to consider appeals following 'representations' in line with legislation.
• Responsible for decision making on whether the appeal is to be accepted or rejected.
• Make suggestions for developing procedures to improve service delivery, customer focus and efficiency
• To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve
• To process payments received directly at the council
• To process refunds
• To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases
The candidate we need must be an excellent communicator with previous Parking Appeals experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems.
You will be required to work 36 hours per week, Monday to Friday, usually between the hours of 8am and 5pm or 9am and 6pm.
This role of Parking Appeals officer will pay between £24-£26 an hour via umbrella
If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on 0203 668 5680 and press 1 for parking
*Unity offer referral schemes for all successful referrals at officer level**
*Previous Parking industry experience is essential for all parking vacancies**
....Read more...
Working alongside a skilled, dedicated and supportive reception team, you will provide a comprehensive and efficient service to the practice population. You will:
Receive, assist and direct patients in accessing appropriate services or healthcare professionals in a courteous and welcoming manner
Demonstrate the principles of effective active signposting.
Provide administrative support to patients and practice staff, and will be jointly responsible for undertaking a number of administrative duties such as processing correspondence and supporting the management of clinical recall systems
The post-holder will be required to work flexibly to cover periods of sickness and annual leave.Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 2 Customer Service qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
Opportunity to progress into Medical Receptionist, Medical Administrator, Reception / Customer Service / Administrator positions
Employer Description:Ashbourne Medical Practice is a large teaching and dispensing practice serving a growing population of 10,600 patients from a modern, purpose built premises in the centre of Ashbourne. Our multi-disciplinary team includes GPs, ACP/ANPs, pharmacists, physiotherapists, a mental health practitioner, a practice nursing team and supportive non-clinical teams. We are a highly respected practice who embraces the collaborative agenda and has a reputation for delivering excellent patient care. We work collaboratively with three other practices as part of the South Dales Primary Care Network.Working Hours :Full time hours to be worked during core opening hours of 08:00 - 18:30, Monday to Friday. Working hours will be provided at least one month in advance.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Car Body Repair Technician - Mobile
Join Our Growing Team as a Mobile Car Body Repair Technician!
Are you an experienced Automotive Smart Repair Technician or a Car Body Repair Technician with a passion for delivering top-quality car body repairs? Ready to take your career to the next level with a dynamic, forward-thinking company? This is the opportunity you've been waiting for!
We’re on the lookout for talented Car Body Repair Technicians that would like a change of scenery or existing Mobile Car Body Repair Technicians / Smart Repair Technicians that would like to join an award-winning team, providing exceptional service across the UK.
With over 25 years of success, our business is expanding, and we're offering YOU the chance to be a part of our future!
Why Join Us?
Competitive Salary: £40,000 - £45,000 + Bonus (OTE £50K)
Great Perks: 25 Days Annual Leave, Pension, Company Uniform
Fully Equipped Van: Your own company van stocked with everything you need
Career Growth: With our 25-year history, we offer promotional prospects into management roles!
Ideally Located: Hereford, Ludlow, Newport, Cardiff, Swansea, Worcester
What You’ll Be Doing:
Mobile Repairs: Dent repair, paint repairs, and paint rectification – making cars look like new
Alloy Wheel Refurbishment: Restore wheels to their original glory
Customer Service Excellence: Providing exceptional mobile services at customer locations, always leaving a smile
Tools and Equipment: Keep your fully stocked van ready to go for each job, ensuring maximum efficiency
Health & Safety First: Follow industry standards to ensure safety and quality
What We’re Looking For:
Experience: Proven track record in car body repair, dent removal, paint rectification, and alloy wheel repair
Full UK Driver’s License: You'll need to be mobile!
Customer-Focused: Professional, friendly, and dedicated to high standards of customer service
Mobile Experience: If you’ve worked on mobile repairs before, that’s a bonus (but not essential!)
Ready to Drive Your Career Forward?
If you're a talented car body repair technician looking to take the next step in your career with a leading mobile repair company, we would love to hear from you! Please submit your CV to Robert Cox at Glen Callum Associates Ltd on or call Rob on 07398 204832.
JOB REF: 4244RC Car Body Repair Technician - Mobile....Read more...
Car Body Repair Technician - Mobile
Join Our Growing Team as a Mobile Car Body Repair Technician!
Are you an experienced Automotive Smart Repair Technician or a Car Body Repair Technician with a passion for delivering top-quality car body repairs? Ready to take your career to the next level with a dynamic, forward-thinking company? This is the opportunity you've been waiting for!
We’re on the lookout for talented Car Body Repair Technicians that would like a change of scenery or existing Mobile Car Body Repair Technicians / Smart Repair Technicians that would like to join an award-winning team, providing exceptional service across the UK.
With over 25 years of success, our business is expanding, and we're offering YOU the chance to be a part of our future!
Why Join Us?
Competitive Salary: £40,000 - £45,000 + Bonus (OTE £50K)
Great Perks: 25 Days Annual Leave, Pension, Company Uniform
Fully Equipped Van: Your own company van stocked with everything you need
Career Growth: With our 25-year history, we offer promotional prospects into management roles!
Ideally Located: Hereford, Ludlow, Newport, Cardiff, Swansea, Worcester
What You’ll Be Doing:
Mobile Repairs: Dent repair, paint repairs, and paint rectification – making cars look like new
Alloy Wheel Refurbishment: Restore wheels to their original glory
Customer Service Excellence: Providing exceptional mobile services at customer locations, always leaving a smile
Tools and Equipment: Keep your fully stocked van ready to go for each job, ensuring maximum efficiency
Health & Safety First: Follow industry standards to ensure safety and quality
What We’re Looking For:
Experience: Proven track record in car body repair, dent removal, paint rectification, and alloy wheel repair
Full UK Driver’s License: You'll need to be mobile!
Customer-Focused: Professional, friendly, and dedicated to high standards of customer service
Mobile Experience: If you’ve worked on mobile repairs before, that’s a bonus (but not essential!)
Ready to Drive Your Career Forward?
If you're a talented car body repair technician looking to take the next step in your career with a leading mobile repair company, we would love to hear from you! Please submit your CV to Robert Cox at Glen Callum Associates Ltd on or call Rob on 07398 204832.
JOB REF: 4244RC Car Body Repair Technician - Mobile....Read more...
With support and guidance from your managers, a Full Time Sales Advisor plays a key role in improving store performance and upholding high presentation standards, so you will need to be aligned with our values, focussed on building relationships and providing exceptional customer service. We love a bit of get up and go, so you won’t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be:
Delivering excellent customer service in person, via email or on the telephone
Maximising sales at every opportunity to help improve the performance of the store
Work collaboratively in your team, helping to maintain a happy working environment
Assist in all aspects of store operations, including maintaining the cleanliness and maintenance of the store
Complying with health and safety standards, monitoring store security and ensure accurate completion of administration
Some of our benefits include:
Competitive rates of pay reviewed on an annual basis
Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
Additional day off for your Birthday
Holiday entitlement of 28 days, increasing with service
Training and support to help you develop a great career with us from day one
Great pension and sharesave schemes
Social events throughout the year
Family friendly policies which include enhanced maternity, paternity and adoption packages
Free on-site parking
Cycle to work scheme and gym discounts
Vouchers for important life events, birthdays and long service rewards
Day off to volunteer for one of our charity partners
Access to wellbeing support and employee assistance programme (EAP)
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 0 month Apprenticeship, you will have obtained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:
There is a possibility of being offered a full time role after successful completion of the apprenticeship
Employer Description:Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That’s why it’s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we’ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing – whatever the challenge.
We take great pride in the culture we’ve created—a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it’s not just about work—we also encourage our teams to socialise, connect, and celebrate their successes together.
So, if you’re excited about this role but your experience doesn’t align perfectly with everything in the job description, we would encourage you to apply. It’s not just your skills we are looking for, it’s your personality. If you have a warm and friendly manner, great listening skills, a genuine desire to help others, a positive attitude and are not afraid of a challenge, please get in touch.
We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know.Working Hours :Shifts TBC- 5 out of 7 days, including weekends.
Monday - Friday 8:15am- 4:45pm OR 9:15am- 5:45pm
Saturday 8:45am- 5:56pm
Sunday 9:45am- 4:15pmSkills: Administrative Skills,Customer Care Skills,Initative,Communication Skills....Read more...
Key responsilbilities:
Lead Generation: Proactively identify and pursue new sales opportunities via cold calling, email outreach, and networking
Develop an understanding of our product and service offerings
Build and maintain strong customer relationships by providing excellent serviceLearn how to handle customer inquiries, negotiate contracts, and close sales
Keep up to date with industry trends
Assist in preparing sales presentations and proposals
Maintain accurate activity records in the CRM
Produce weekly reports on lead generation and pipeline progress
Training:IT Technical Salesperson Level 3 Apprenticeship Standard:
All training will be delivered online by Wise Origin, offering flexible, expert-led instruction with interactive sessions and digital resources
This ensures apprentices can develop their skills while balancing work commitments
Training Outcome:
Potential progression to Account Manager for the right applicant
Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions. We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday - Friday, between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Call handling with customers including the sale of parts & products
Dealing with customer queries, complaints and purchases
Managing customer orders through entire process through CRM system including supporting an efficient and speedy dispatch and delivery
Communicating directly with customers keep them informed of order process
Supporting customers with product information and availability
Develop product and service knowledge through attendance of available designated training
Drive smart sourcing utilisation to achieve On Time In Full (OTIF) target through increased levels of parts shipped direct to customers
Responsible for the customer experience generated from parts sales through DiPerk and delivering on DiPerk Commitments
Ensure full compliance within Health & Safety and quality regulations
Training:
Business Administration Level 3
Functional Skill maths & English if required
No day release - in house training
You will be allocated a min 6 hours per week to complete any Off the Job Training
Training Outcome:Sales/Customer Service based roles. Employer Description:DiPerk Powder Solutions are part of the wider Finning Group and are the only authorised Perkins distributor for the uk and Ireland with their headquarters based in Peterborough. They also have a facility in Dublin and engineers nationwide.The company provides engine, parts and support services. They also offer support for your chosen career with training and educational assistance and by encouraging you to continuously improve in everything you do. So if you are driven to go all out, go for it! One of the best things about working here is that you can keep learning and growing, moving into new roles within the business as your interests change. Working Hours :Monday - Friday, 9.00am - 5.00pm.
No weekends.
1/2-hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
At Wharfedale Refrigeration, we're proud to be Yorkshire's trusted name in commercial refrigeration and air conditioning. Based in Leeds and operating 24/7, we serve a wide range of businesses - from pubs and hospitals to factories and offices - delivering expert installation, repairs, and servicing across the region.Founded in 2007 and still growing strong, our close-knit team of 14 (including 10 field-based engineers) thrives on teamwork, efficiency, and a bit of banter. Now, we're on the lookout for a friendly, proactive Service Controller to be the vital link between our customers, engineers, and office team.Join a Company That Keeps Yorkshire Cool - Literally!Your Role:As our new Service Controller, you'll be the go-to person for handling service enquiries, scheduling jobs, and ensuring our engineers are always where they need to be - with the right tools and information. You'll play a key role in managing workflows, maintaining exceptional customer communication, and keeping our operations seamless and efficient.What You'll Be Doing:
Handling inbound enquiries via phone and email, converting leads into jobs through our CRMEfficiently scheduling reactive and routine work for engineersOrganising permits and documentation (RAMS) for site accessEnsuring engineers are equipped with the right parts and job infoReviewing job reports before invoicing and updating customersLiaising with our quoting team for a smooth handover from diagnosis to repairParticipating in an out-of-hours telephone call rota
What We're Looking For:
Excellent customer service skills - professional but personable (yes, we like a good laugh!)Confident using email and CRM systems (full training provided)A team player who's calm under pressure and enjoys variety in their dayPrevious experience in the service industry preferredStrong organisational skills with a keen eye for detail
What You'll Get:
£35,000 salaryPrivate healthcare25 days holiday + bank holidaysFully funded Christmas do (partners invited!)Company uniformA genuinely friendly, down-to-earth team with plenty of laughs along the way
Sound Like You?If you're organised, personable, and ready to keep our busy operations running like a well-oiled (and perfectly chilled) machine, we'd love to hear from you. Please submit your CV to the link provided & we will be in direct contact.....Read more...
Key Responsibilities:
Answering incoming phone calls professionally
Responding to emails and customer enquiries
Booking and updating customer information
General office administration and data entry
Supporting the team with day-to-day office tasks
Providing friendly and helpful customer service
Training:Business Adminitrator Level 3 Apprenticeship.Training Outcome:Business Administrator Level 3 Apprenticeship Qualification.Employer Description:Accident Direct Claims is a growing claims management company, and we are looking for a motivated and reliable Apprentice to join our office team. Working Hours :Monday-Friday, times to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills....Read more...
Giving customers top-notch advice
Giving customers a warm welcome to the store
Dealing with orders
Efficiently answer telephone calls to the store
Advising customers that their hearing aids / glasses are ready or delayed as appropriate
Training:
Level 2 Customer Service Practitioner Apprenticeship Standard
Functional Skills English and maths if required
Blended on/off the job training and location to be confirmed
Training Outcome:
At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles
Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.Working Hours :Days and Shifts to be confirmed. Full time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
Assisting with vehicle servicing and routine maintenance
Diagnosing faults and carrying out repairs under supervision
Using workshop tools and diagnostic equipment
Maintaining a clean and safe working environment
Attending college or training provider sessions as required
Training:You will be required to attend North Kent College Gravesend one day per week during term time to undertake the Motor Vehicle Service and Maintenance Technician - Light Vehicle (level 3) Apprenticeship Standard.Training Outcome:Potential for the right candidate to train and progress to Master Technician level.Employer Description:Kemsing Motor Company was established in 1998. We pride ourselves on great customer service. We carry out MOT's, vehicle diagnostics, servicing and repairs on all makes. We have a large range of diagnostic equipment, our staff are being continuously trained, and we are one of the only independent garages in the Sevenoaks area to have a technician trained to master tech level.Working Hours :Monday - Friday between 8am - 5:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Patience,A can do Attitude....Read more...
Giving customers top-notch advice
Giving customers a warm welcome to the store
Dealing with orders
Efficiently answer telephone calls to the store
Advising customers that their hearing aids / glasses are ready or delayed as appropriate
Training:
Level 2 Customer Service Practitioner Apprenticeship Standard
Functional Skills English and maths if required
Blended on/off the job training and location to be confirmed
Training Outcome:
At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles
Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.Working Hours :Days and Shifts to be confirmed. Full time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
To coordinate and deliver an effective maintenance service,ensuring that high levels of tenant and customer satisfaction areachieved while working to agreed policies and procedures
To ensure that all records and databases are accurate andmaintained and the use of ICT resources is maximised
To respond to callers and visitors requesting repairs and other services and ensure that their requests are dealt with promptly and effectively on a “right first time” basis
Update the database for all contact and repairs, including raising job tickets, booking, closing & filing
To liaise effectively with contractors and other service providers
To provide an efficient and accountable service to all customers and stakeholders, resolving or escalating queries as appropriate
Assist in preparing property listings, marketing materials and online listings to showcase properties and attract potential buyers or tenants
Support real estate transactions by coordinating with lenders, inspectors, appraisers, and other parties involved in the buying, selling, or leasing process
Take initiative in pursuing additional training opportunities, obtaining relevant certifications, and staying updated on industry trends and best practices
Training:
Level 3 Business Administrator Apprenticeship
Functional Skills in English & maths (if needed)
Training at our Ponders End centre
Training Outcome:
If the applicant is successful they can go into further training or employment
Employer Description:We specialise in residential sales, lettings, guaranteed rent, and property management. Our services also include 24/7 property maintenance, recommended mortgage advisors, solicitors, surveyors, accountants, legal & management advice, property development and commercial.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Customer care skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
Willing to continue to learn
To have focus on first time fix
Consistently demonstrate high levels of customer service and professionalism whilst dealing with all residents and stakeholders
Ensure that all works are carried out safely and to an excellent quality standard
Updating PDA devices with work schedules and other key information as required
To maintain our corporate image and service standards
Work with the Manager to agree personal targets, KPI goals and strategies to improve performance, identify own development needs and achieve learning plans
Ensuring the effective and proactive delivery of service
Ensuring the maintenance and delivery of any documentation required to agreed
To liaise with relevant staff as required
To adhere to Peabody/ PGM health and safety policy
To adhere to Peabody/ PGM equality and diversity policy
To adhere to Peabody/ PGM environmental standards and accreditations
Training:
Waltham Forest College - 707 Forest Road, Walthamstow, London, E17 4JB
1 day a week
On-site in college
Training Outcome:Qualified Multi Trader Operative/Maintenance Operative.Employer Description:Peabody Group Maintenance Limited is a subsidiary private limited company within the Peabody Group that focuses on the management and delivery of property maintenance and repair services as part of the broader social housing and landlord services delivered by Peabody in London and the surrounding region.Working Hours :Monday to Friday, 9.00am to 5.00pm, shifts. May work evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Luxury Sales Assistant Required for a luxury store in Piccadilly.
Full time permanent role.
We are recruiting Sales Associates to join a luxury boutique based in Piccadilly Circus.
You’ll be responsible for providing world class customer service, demonstrating exceptional product knowledge and building quality customer relationships to achieve business goals.
You’ll demonstrate comprehensive knowledge of all products within the department and increase sales by selecting products to meet customer requirements. You’ll also understand and properly execute all systems and POS procedures to ensure prompt and efficient sales transactions and full compliance.
Selling luxury suitcases and travel accessories.
Must have 1-2 years retail experience.
Please send your updated CV to carly@unity-recruitment.co.uk
or call on 02036685680 ext 113. ....Read more...
We are seeking a professional and organised Receptionist to join our team. The successful candidate will be the first point of contact for visitors and callers, providing excellent customer service and ensuring smooth administrative operations.
This role offers an excellent opportunity for individuals with office experience who are eager to contribute to a dynamic workplace environment. The position is ideal for candidates looking to develop their administrative skills within a supportive team.
Main roles and responsibilities:
Greet visitors and clients in a courteous and professional manner.
Manage incoming calls, directing them appropriately with proper phone etiquette.
Scheduling and organising appointments for the clients.
Managing emails.
Managing a team of engineer's daily dairies.
Assist with general administrative tasks including filing, photocopying, and organising documents.
Update and maintain records with organisational skills, ensuring information is current and accessible.
Training:
The learner will be studying the Customer Service Practitioner Level 2 Apprenticeship Standard qualification.
Training Outcome:The role is initially for the duration of the apprenticeship. However, this may be extended to a permanent position on completion of the apprenticeship.Employer Description:We are a Plumbing and heating company based in a unit in Harston that has 3 offices, 2 bathrooms, a kitchen, and a store room.Working Hours :Monday-Friday (between 08:00-17:00)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Initiative....Read more...
Field Service Engineer
Carlow
€45,000 - €50,000 + Training + Regional Patch + Work/Life Balance + Dental Sector + Company Van + Fuel Card + Pension + Lunch Allowance + ‘Immediate Start’
Do you have good electro-mechanical skills and you are now seeking a fantastic opportunity to join a specialist company as a Field Service Engineer. If you're ready to take the next step in your career and move into a thriving and future-proof industry? This is for you! Work for a company offering exceptional training, career growth, and a role covering a regional patch!
Join an expanding Dental equipment service company that is setting the pace in the industry and consistently winning new contracts. You'll benefit from structured training, a supportive team environment, and a role that offers a great work-life balance— minimal stay away and a regional patch. This role is best suited for a Field Service Engineer with electro-mechanical skills looking for a positive change!
Your Role As A Field Service Engineer Will Include:
Field Service Role - Covering Regional Patch
Service, Maintenance & Repair of Dental and Decontamination Equipment
Customer Facing Role
As A Field Service Engineer You Will Have:
Electro-Mechanical Skill Set
Desire To Get Into The Dental Sector
Full Clean Driving License
Happy To Travel
Keywords: Service, Mobile, Field, Engineer, Technician, Coffee, Vending, ATM, Amusements, Laboratory, Electrical, Mechanical, Electronics, Decontamination, Autoclave, Disinfector, X-Ray Forklift, Workshop, Medical, Dental, Hospital, Healthcare, Dublin, Ireland, Galway, Cork, Limerick, Carlow, Kilkenny....Read more...
Regional General Manager (Multisite – Sales & Operations)Location: Amsterdam or RotterdamSalary: Around €120,000 gross per annum + bonusA leading multisite, customer-facing services business is seeking a Regional General Manager to take full ownership of a regional portfolio across the Netherlands. This role carries end-to-end accountability for commercial growth, operational performance, customer experience, and financial results.The position combines strong outbound sales leadership with hands-on operational management. Approximately half of the role is commercially focused, driving new business acquisition and field sales performance, while maintaining close oversight of service delivery, team execution, and customer retention across multiple locations.This role requires a leader who is highly visible in the field, capable of driving performance from day one, and comfortable operating in environments with fast sales cycles alongside more complex commercial agreements.Key ResponsibilitiesCommercial & Sales Leadership
Drive regional revenue growth through hands-on business development and outbound sales leadership.Lead and develop field-based sales leaders, ensuring strong pipeline management and target accountability.Close fast-cycle transactions and oversee larger, more complex deals.Maintain consistent sales momentum through active forecasting, reviews, and client engagement.
Operations & Customer Experience
Oversee multisite operations, ensuring service quality, standards, and execution.Balance commercial objectives with operational delivery to support customer satisfaction and retention.Maintain a strong on-site presence to drive performance and customer engagement.
Financial & P&L Ownership
Hold full accountability for regional P&L, including revenue, costs, and profitability.Translate commercial strategy into measurable financial results in alignment with country leadership.
People Leadership
Build, coach, and retain high-performing, cross-functional teams.Create a performance-driven culture with clear goals, accountability, and continuous development.
Experience & Profile
10–15 years of senior leadership experience in multisite, customer-facing businesses.Strong background combining hard sales leadership and operational management.Proven success in fast transactional sales environments, with exposure to complex deal structures.Demonstrated experience owning and managing P&L responsibility.Experience in sectors such as hospitality, hotels, travel, car rental, gyms, staffing, or service-based multisite operations preferred.Fluent Dutch is mandatory; strong English required.Experience working closely with country or regional leadership teams.
Key Competencies
Highly commercial, results-driven mindsetStrong field leadership and on-site presenceAbility to balance sales intensity with operational disciplineConfident decision-maker with strong accountability standardsExcellent stakeholder management and communication skillsAdaptable leader able to develop teams and scale performance
Regional General Manager (Multisite – Sales & Operations)Location: Amsterdam or RotterdamSalary: Around €120,000 gross per annum + bonusIf you would like to have more information about the role, please apply or send your cv to maria@corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment....Read more...
As the Customer Care Apprentice, it’s your job to provide a seamless, welcoming and proactive experience for clients from the point of instruction throughout their conveyancing journey. Acting as the first point of contact, you’ll manage onboarding, support case progression through updates and client liaison, and work closely with Conveyancing Executives and the wider Conveyancing Assistants to ensure outstanding service delivery.
;
Act as the first friendly and professional contact for new clients.
Guide clients through the onboarding process (ID checks, welcome packs, initial documents).
Explain next steps clearly and manage client expectations.
Serve as a dedicated point of contact for general updates and reassurance.
Proactively chase case progress and update clients where required.
Manage incoming calls, emails, and walk-in enquiries, escalating where appropriate.
Monitor service standards and report back to manager where required (response times, communication clarity).
Receive, document and track customer complaints to ensure timely resolution including investigating issues by collaborating with relevant departments where necessary and communicating resolutions to clients clearly, calmly and empathetically.
Following up to ensure satisfaction after resolution.
Maintain accurate client records in case management systems.
Support feedback collection and help monitor satisfaction scores.
Identify common client issues and report trends for service improvement.
Respond to and monitor online reviews.
Reach out to clients that leave negative reviews to gather feedback on their experience and report back.
Liaise with estate agents, brokers, and other third parties as necessary.
Support with any other duties necessary with the level of responsibility of this role as needed.
Training Outcome:To become a qualified Customer Care Assistant.Employer Description:New Homes Law is a CLC regulated practice. The CLC is the Specialist Property Law Regulator who enables lawyers to offer more transparent, secure and innovative services. It also helps inform consumers, for more clarity and less stress.
The CLC deliver effective regulation of specialist conveyancing and probate lawyers that protects consumers and fosters competition and innovation in the provision of legal services. They do so by setting entry standards and regulating providers to deliver high quality, accessible legal services.Working Hours :Monday – Friday
9am-5pm
1 hour unpaid lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Willingness to learn,Time management skills,Reliable,Timekeeping skills,Self motivated,Professionalism under pressure....Read more...
