Are you highly organised with a sharp eye for detail and a passion for delivering great customer service? We are a fast-growing e-commerce packaging company based in Barnet, North London and we are looking for a sales order processer to come and join our team! We are committed to delivering excellent service and innovative solutions for our customers. We are looking for a detail-oriented and customer-focused Sales Order Processor to join our team and play a key role in ensuring smooth and efficient sales operations.We are the UK's leader in paper bags, cartons and other packaging products. The company has numerous marketing leading brands across Europe with a team of 50 people across 4 locations, including London, Hertford, Berlin, and Newmarket - half of which are based at this location.As a Sales Order Processor, you will be responsible for handling incoming sales orders, ensuring accuracy in processing, and providing excellent support to both customers and the sales team. This role is crucial in maintaining excellent communication with customers and internal.This role requires attention to detail, strong organisational skills, and the ability to work effectively in a fast-paced sales environment.We are looking for candidates with strong communication, organisational, numerical skills and active learners so that we can focus your initial training around our packaging products, service, and the marketplace.Every employee at Rocaba Group is unique and valued. We take pride in delivering excellence consistently and with our rapid growth and success, we are always looking to add the best talent to our teams. We are looking for candidates that have a strong work ethic, desire to learn and can build strong relationships with their colleagues.In return we offer a wide range of benefits for all of our staff, including the opportunity to learn and develop a range of skills, supportive working environment, and strong culture. We also have a competitive holiday allowance, as well as many of the basics, including optional private healthcare, pension contributions and free eye-testing.Key Responsibilities
Accurately process customer sales orders received via phone, email, or online systems.Check product availability, pricing, and delivery times before confirming orders.Coordinate with the warehouse, logistics, and production teams to ensure timely dispatch of orders.Monitor order progress and update customers proactively regarding status or delays.Handle customer queries related to orders, invoices, and deliveries in a professional manner.Ensure all customer and order details are correctly recorded in the CRM/ERP system.Process returns, replacements, and credit notes in line with company policies.Assist the sales team with quotes, product information, and administrative support.Maintain strong relationships with customers through clear and timely communication.Support continuous process improvements within the sales administration function.
Skills & Requirements
Proven experience in order processing, sales administration, or a similar role.Strong IT skills with experience using CRM/ERP systems and MS Office (Excel, Word, Outlook).High level of accuracy and attention to detail.Excellent organisational and time management skills.Strong written and verbal communication abilities.Ability to work under pressure and meet tight deadlines.Team player with a proactive and problem-solving approach.Knowledge of logistics, distribution, or supply chain processes (preferred but not essential).
Qualifications
Minimum: GCSEs (or equivalent) in English and Maths.Desirable: Further education or vocational training in business administration, customer service, or sales operations.
What We Offer
Competitive salaryTraining and development opportunities.Friendly, supportive team environment.Opportunity to grow with a successful, expanding business.
Other Benefits
Career development opportunitiesOn-site parkingCasual dressSubsidised private health careVibrant and dynamic working environment
How to Apply:Please attach an up-to-date copy of your CV to the link provided, and we will be in contact.....Read more...
Joining a small professional team, the post holder will work alongside the Clerk, Asst. Clerk and Estates Supervisor in the delivery of office based support to the Council; servicing committees; attending to general enquiries from members of the public and supporting the Mayor with their busy appointments dairy. The post holder will report to the Asst. Clerk on a day-to-day basis under the overall responsibility of the Clerk.
Duties involve liaising with councillors, council contacts and members of the public and requires good communication skills (both written and verbal) and the ability to deal with situations in a confidential, impartial and diplomatic manner.
Key responsibilities:
To act as first point of contact to all visitors to the Guildhall
To provide the Clerk, Assistant Clerk and Estates Supervisor with administrative support in all aspects of the Council’s functions
To work with the Mayor of the day in relation to their appointments diary
To open and distribute incoming mail
To maintain the Petty Cash imprest system.
Filing
Website updates
Day to Day Contact
Working closely with the Clerk, Assistant Clerk and Estates Supervisor; and on occasion with the Council’s Honorary Archivists
Liaising and communicating with Council members (councillors) including the Town Mayor
Training:Customer Service Practitioner Apprenticeship Standard Level 2:
Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications
The Customer Service Practitioner Apprenticeship Standard at Level 2 combines the knowledge, skills and behaviours required of the standard and includes functional skills in maths and English
Delivery will be in the workplace over the period of the apprenticeship. with an assessor or coach through a combination of assessing, coaching, training and mentoring
The minimum duration on the apprenticeship is 12 months, with an additional 3 months for an externally assessed end point assessment
A total of 15 months plus functional skills if required
Prior learning and experience will also be taken into consideration
Further information on the standard can be viewed here - https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1Training Outcome:
Upon successful completion of the apprenticeship, the post holder will be sufficiently experienced and have gained a wide range of transferable skills, to seek employment in many administrative roles
Experience of local government will be particularly attractive to prospective employers, opening up a range of opportunities including those in other local authorities (Councils) or education authorities (Schools/colleges)
A career as a Town Clerk could be achieved with additional study/qualification
A basic understanding of office procedures, as well as enhanced communication, organisational and diplomacy skills, will provide a great foundation for a more industry-specific career, such as in legal or medical administration
The apprenticeship will provide experience with Event Management and Customer Support which could lead to opportunities in the events industry
Employer Description:Harwich Town Council is a parish council, within the first tier of local government. Working with, but independently of, the district and county councils, Harwich Town Council assists in the delivery/retention of services to some 18000 residents across the 5 wards of Harwich and Dovercourt.
The Council has 16 councillors (inc Town Mayor), 3 permanent staff members and 3 seasonal Leisure Attendants; and has a precept of £208k in 2020/21.
The Council owns the Grade I Listed Guildhall in Harwich, where the offices are located, and also owns properties to the rear of the former Magistrates Court in Main Road, leased to local community groups. The Council also operates 6 allotment sites and manages the seafront Putting Greens and Skateboard Park, in Wick Lane. The Guildhall is home to the town’s archives, which date back many hundreds of years, and are well looked-after by our 2 experienced Honorary Archivists.Working Hours :To be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Act as a friendly, helpful and welcoming in-person presence at our Diss site (Group HQ). Greeting visitors, clients, suppliers and contractors at Reception and providing them with appropriate support as required.
Monitor the Simonds and Flagfinders Bookings inboxes, and support the Group Private Hire Manager with answering queries and generating quotations, ensuring that all customers are responded to promptly, politely and in a manner which maximises revenue generation for the Group.
Where required, handle telephone calls and redirect callers appropriately, in accordance with Group processes.
Support the Group Private Hire Manager with administering internal and external room hire bookings and events, including setting up / clearing up hired rooms and ensuring all catering is arranged and provided to a high standard.
Monitor the Purchasing inbox and undertake purchasing on behalf of all departments, in accordance with processes established by the Finance Director, and to include maintaining an accurate and up-to-date list of authorised general supplies, and validating purchases against Purchase Orders for other purchases.
Support the Holidays and Day Trips department by confirming bookings, printing confirmations and preparing tour packs for drivers.
Undertake general administrative duties on behalf of the Managing Director and Senior Leadership Team, including processing of expense claims, travel and accommodation bookings and the raising of Purchase Orders on their behalf.
Undertake other general administrative duties as required by the Group, as directed by your Line Manager, and other members of our management team.
You will spend your week providing business administration support across the Transport Made Simple Group. Your day will usually begin by checking emails in the bookings and purchasing inboxes, responding to customer enquiries, preparing quotations, and processing purchase orders.
You will greet visitors and suppliers at reception, handle phone calls, and assist with internal and external room bookings, including arranging catering and setting up spaces for meetings and events.
Throughout the week, you’ll support the Holidays and Day Trips department by confirming bookings, printing confirmations, and preparing tour packs for drivers. You’ll also carry out administrative tasks for the Managing Director and Senior Leadership Team, such as processing expense claims, arranging travel, and raising purchase orders.
No two days are exactly the same – you’ll balance regular tasks with ad-hoc requests, ensuring smooth communication across departments and contributing to excellent customer service.Training:
Business Administrator Standard
English and Maths (if required) Level 2
Training Outcome:This role offers an excellent foundation for a long-term career in business administration. During the 18-month apprenticeship, you will gain a nationally recognised Level 3 Business Administration qualification, alongside valuable practical experience in customer service, purchasing, and administrative support.
Successful completion of the apprenticeship opens up opportunities to progress into permanent roles within the Group, such as Office Administrator, Customer Service Coordinator, Purchasing Administrator, or other. As Transport Made Simple continues to grow rapidly, there may be longer-term opportunities to move into supervisory or management positions for those who demonstrate initiative, strong performance, and a passion for the business.Employer Description:We're East Anglia's largest independent passenger transport provider, employing more than 700 team members with a fleet of 350 buses, coaches, minibuses and taxis. We operate a comprehensive network of local bus services which spans from Norwich as far south as north London, and from the east coast as far west as Nottingham and Derby. Working closely in partnership with Norfolk, Suffolk and Essex County Councils, we transport over 2,500 schoolchildren to and from school safely every day on dedicated buses. Our specialist fleet vehicles deliver coach holidays, wheelchair accessible transport and a wide range of corporate transport solutions for clients across a range of sectors. Our success has been built on four core values; being a great place to work, delivering exceptional customer service, using technology to optimise operations and seeking sustainable growth opportunities. Joining us on our journey could kickstart your career, giving you the skills and experience you need to support millions of people get from A to B sustainably every year.Working Hours :Monday to Friday, shifts of either 07:00 - 15:30 / 08.30 - 17:00 OR 08:30 - 17:00 / 10:30 - 19:00.
30 min lunch break per daySkills: Communication skills,IT skills,Attention to detail,Customer care skills,Flexible,Enthusiastic,Eager to learn....Read more...
Job Title: Service Controller
Location: Caerphilly
Salary: Up to £28\'500 per annum
Hours: Monday to Friday, 8.30am 5.30pm
Are you the type of person who thrives on staying organised, juggling priorities, and being the go-to person for keeping things running smoothly? If so, you might just be the Service Controller were looking for!
Were working with a well-established, company thats made a real name for itself in the United Kingdom and theyre on the hunt for a switched-on, people-savvy Service Controller to join their friendly service team.
What youll be doing:
Youll be the heartbeat of the service departmentcoordinating engineers, keeping customers happy, and making sure no job gets left behind. Your days will be full of variety, and no two will ever be the same!
- Taking customer calls and logging breakdowns (youre the calm in the storm)
- Prioritising jobs and scheduling engineers like a pro
- Keeping customers in the loop every step of the way
- Making sure jobs are closed off properly and nothing slips through the cracks
- Being the link between engineers, parts teams, and customers
- Managing job sheets and parts requests like a boss
What were looking for:
- Someone whos organised, methodical, and great with people
- Experience managing a team of remote engineers (ideal, not essential)
- Confident communicator with a calm, can-do attitude
- Background in service admin or engineering support would be great
In short, if youre a natural problem-solver who loves bringing order to chaos, wed love to hear from you. This is a brilliant opportunity to grow with a company that values its team and is going places fast.
Youll be joining as a Service Controller in a tight-knit, supportive environment where your ideas and energy will really make a difference. Were after someone who can take ownership, think ahead, and make things happen.
Perks & Benefits:
- Company pension
- Wellness and wellbeing programme
- Team events and socials
- Employee referral scheme
- A genuinely brilliant team to work with
If you think youd be a great fit for this Service Controller role, hit apply and lets have a chat.....Read more...
A leading social support charity is now looking for an experienced care professional to join the team at their Hertfordshire supported living service as Deputy Manager.This charity provides housing, wellbeing and integrated services across London and the South East of England for people who need additional, often complex social support to live independently.In this role, you’ll be the Deputy Manager for a highly regarded supported living service with a speciality in learning disabilities and ASC.The team uses the single-customer model and Positive Behaviour Support techniques to support and encourage service users to live the life they choose, as independently and actively as possible, in a highly personalised environment.You will work closely with the Service Manager to assist in the running of the service and in supervising the team. You’ll promote excellent, collaborative care practice, effectively manage service resources and – above all – enable service users to engage in a broad range of activities, build skills and social connections, and choose their own path forward.This is a permanent, full-time position for a Deputy Manager within a supported living/learning disabilities setting.Person specification:
(Essential) Notable experience as a support worker or other relevant care role within a similar environment (learning disabilities / complex care / SEN)(Essential) Previous experience in a team leader or management role(Desirable) A relevant qualification such as an NVQ in Health and Social Care(Desirable) Valid UK driving licence and personal vehicle
Benefits and enhancements include:
25 days’ annual leave + bank holidays, with length of service boosts plus opportunities to buy/sellFurther learning and development supportEligibility for discounts schemes including Blue Light CardEmployee Assistance Programme including access to confidential counselling and wellbeing servicesPaid DBSTravel loan and eyecare vouchersGenerous pension and life assurance coverProfessional recognition initiativesAnd more!....Read more...
A leading social support charity is now looking for an experienced care professional to join the team at their Hertfordshire supported living service as Deputy Manager.This charity provides housing, wellbeing and integrated services across London and the South East of England for people who need additional, often complex social support to live independently.In this role, you’ll be the Deputy Manager for a highly regarded supported living service with a speciality in learning disabilities and ASC.The team uses the single-customer model and Positive Behaviour Support techniques to support and encourage service users to live the life they choose, as independently and actively as possible, in a highly personalised environment.You will work closely with the Service Manager to assist in the running of the service and in supervising the team. You’ll promote excellent, collaborative care practice, effectively manage service resources and – above all – enable service users to engage in a broad range of activities, build skills and social connections, and choose their own path forward.This is a permanent, full-time position for a Deputy Manager within a supported living/learning disabilities setting.Person specification:
(Essential) Notable experience as a support worker or other relevant care role within a similar environment (learning disabilities / complex care / SEN)(Essential) Previous experience in a team leader or management role(Desirable) A relevant qualification such as an NVQ in Health and Social Care(Desirable) Valid UK driving licence and personal vehicle
Benefits and enhancements include:
25 days’ annual leave + bank holidays, with length of service boosts plus opportunities to buy/sellFurther learning and development supportEligibility for discounts schemes including Blue Light CardEmployee Assistance Programme including access to confidential counselling and wellbeing servicesPaid DBSTravel loan and eyecare vouchersGenerous pension and life assurance coverProfessional recognition initiativesAnd more!....Read more...
JOB DESCRIPTION
The customer is everything at DAP and our Customer Service Representatives take first class care of them. They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time. Upon completion of the training program, this rep will work 8:30 am - 5:00 pm.
RESPONSIBILITIES:
Responsible for maintaining a high service level and low abandon rate by ensuring customer calls are answered in a timely manner. Answering the customer calls using excellent phone techniques. Provide tracking details to final destination upon customer request. Responsible for accurate order entry of all incoming orders via phone, fax, and email. Responsible for tracking and monitoring of all orders from entry to shipment. Confirmation of all orders received to the customer within 24 hours providing valid expected ship dates. Responsible for the review and monitoring of orders entered report to ensure accurate and timely delivery of customer orders. Review all backorders for daily communication with plants regarding shipping status of backorders. Responsible for daily interaction with sales reps, credit reps and pricing team to resolve all order blocks and pricing issues in a timely manner. Communicate with credit department on term's discrepancies. Responsible for the accurate and timely process of requests for credit/debit upon customer request and investigation. Ensuring that the procedures are followed for each process in a correct manner. Responsible for the daily interaction of assigned customers and sales reps. regarding orders, pricing, problems and product information. Additional duties as required.
REQUIREMENTS:
Must be able to work 9:30 am - 6:00 pm High School (or equivalent) Effective communications skills - verbal and written, SAP experience a plus. Grace under pressure - remain positive and focused to the task at hand. Effective problem-solving skills - quick on your feet and can think outside of the box. Ability to multi-task and prioritize work all with a sense of urgency. Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products. French fluency is a plus.
Benefits:
Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement
Pay Range
$19 - $22 per hour.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
Job Title: Restaurant ManagerLocation: MadridSalary: €50,000 - €55,000 gross per annumMy client is seeking an experienced and dynamic Restaurant Manager to lead their team and oversee the daily operations of one of their high-end restaurants in Madrid. The ideal candidate will be a strong leader with a passion for the hospitality industry, capable of driving both excellent service standards and financial performance.Key Responsibilities:
Manage all restaurant operations, ensuring a seamless and high-quality guest experience.Lead, motivate, and develop the restaurant team to achieve exceptional service standards.Oversee financial performance, including managing budgets, P&L, and cost control.Develop and implement marketing strategies to attract and retain customers.Maintain high standards of food quality, service, and cleanliness.Handle customer inquiries, feedback, and complaints professionally and efficiently.Ensure compliance with health and safety regulations.Collaborate with kitchen staff to ensure timely and quality food preparation.
Ideal Candidate:
Proven experience as a Restaurant Manager or in a similar leadership role within the hospitality industry.Strong leadership and people management skills.Excellent communication and interpersonal skills.Proficient in managing financials, including budgets and P&L.Strategic thinker with the ability to develop and implement effective marketing strategies.Passionate about delivering outstanding customer service and a memorable dining experience.Ability to work in a fast-paced environment and handle pressure.Proficiency in English and Spanish necessary
Compensation and Benefits:
Opportunities for professional growth and development.A supportive and dynamic work environment.Employee discounts and other benefits.
Job Title: Restaurant ManagerLocation: MadridSalary: €50,000 - €55,000 gross per annumIf you would like to have more information about the role, please apply or send your cv to maria@corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment....Read more...
Trainee Field Service Engineer Nottingham £35,000 - £37-000 (OTE £42,000) + Training + Optional Overtime + Van + Company Bonus + No Weekends + No Call Out
Do you have an electro-mechanical background looking to join a growing, family-oriented company that will provide you with the training necessary to become a fully skilled engineer. This is a fantastic opportunity to receive full in-house training on bespoke manual handling equipment, best of all, there’s no call-out rota and no weekend work, giving you a great work-life balance. In this role as a Trainee field service engineer, you’ll travel to customer sites across a small local patch, carrying out service and maintenance on specialist equipment. You’ll be joining a supportive, close-knit team within a company that prides itself on its staff retention. This position would suit a mechanically minded individual, whether experienced or in the early stages of your career, who’s looking for hands-on training, career growth, and a chance to be part of a business that values its people.
Your Role as a Trainee Field Service Engineer Will Include:
Carrying out planned and reactive maintenance on material handling equipment
Full Training provided
Mondays - Fridays 39 hours per week (7:30-16:00 Monday – Friday)
You Will Need to Have:
NVQ Level 3 in engineering (or relevant experience)
Electro Mechanical background
Full UK Drivers' License
Trainee Electromechanical Field Service Engineer, Material Handling Equipment, Heavy Plant Machinery, Forklifts, Pallet Trucks, Conveyors, Hydraulic Systems, Pneumatic Systems, Mechanical Maintenance, Electrical Maintenance
....Read more...
Service Delivery Manager – Data Centre Services
Location: London (Hybrid – 3 days per week on site) Salary: Up to £65,000 per annum
We’re working in partnership with a prominent Data Centre Owner and Operator to recruit a Client Delivery Executive. This is a vital role responsible for ensuring day-to-day service excellence and maintaining strong client relationships across their London operations. This is a fantastic opportunity to join a well-established business at the heart of the UK’s digital infrastructure sector.
This is a brilliant opportunity for someone with a background in order management, client relationship management, and service delivery — all forming part of the business-as-usual responsibilities that keep customers happy and services running seamlessly.
Responsibilities:
Act as the primary point of contact for clients, ensuring consistent and professional service delivery
Manage the full lifecycle of client orders, from initiation through to completion
Maintain strong, trusted relationships with enterprise customers
Collaborate with internal teams to ensure SLAs are met and exceeded
Proactively identify ways to enhance service quality and client experience
Experience required:
Experience in a Service Delivery Manager or Client Delivery role
Solid understanding of order management and client engagement within a technical or infrastructure-led environment
Excellent communication and stakeholder management skills
A proactive, customer-focused approach
Must be eligible for SC (Security Check) clearance
Hybrid working model: 3 days per week on site in London
Competitive salary up to £65,000
Must be eligible to work in the UK
....Read more...
Provide office and administration support as required
Contribute to continuous improvement initiatives and adoption of new technology and processes
Customer satisfaction and communication standards
Office and facility cleanliness
Completion of general administrative and daily assistant duties
Timely delivery of client pricing tasks
Accuracy and up-to-date management of supplier and client purchase orders
Regular maintenance and updating of the client database
Exceptional organisational skills with ability to prioritise under pressure
Clear and professional communication and customer service skills
Strong time management
Proficient in Microsoft Office
Attention to detail and accuracy in documentation
Resilient, proactive and adaptable
Customer-focused approach
Digital literacy and openness to learning new systems, automation and AI tools
4/C+ in Maths and English GCSEs
Provide administrative support to leadership and the hub co-ordinator team when required
Act as the first point of contact for incoming calls and visitors to our office location
Proactively manage client expectations and provide timely updates
Assisting in facility management, key tasks include but not limited to, keeping the office environment clean and professional, ensuring the kitchen and bathroom amenities are safe, secure, clean and stocked where required
Systems & Reporting
Use Installer Pro to update the client database records and making sure this correct and up to date
Monitor service KPIs and compliance measures (e.g. NSI standards) and provide reporting to management
Assisting in general accounts / finance general admin daily duties
Liaising with clients regarding orders placed, ensuring timely receipt of the corresponding purchase order (requisition document) for the services or products provided by CVL systems LTD.
Training:
Business administration level 3
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:Possible full time permanent position upon completion of the apprenticeship.Employer Description:We specialise in delivering advanced security and automation solutions tailored to meet the needs of high-profile businesses and organisations. With a focus on excellence, reliability, and innovation, they proudly support their clients in achieving the highest levels of safety and operational efficiency. Since 2009 they have established themselves as a trusted provider of specialist security system designs and installations, offering competitive pricing without compromising on quality. Their comprehensive portfolio includes access control systems, HD CCTV surveillance, Barriers, Turnstiles, Speedlanes, Door automation, and Intercom systems. From design to installation and ongoing maintenance, they provide a seamless end-to-end service that prioritises the protection of premises, people, and assets.Working Hours :Monday to Friday 9am – 5pm with a 30-minute unpaid lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
We’re looking for a hardworking and reliable 3.5 Tonne Multidrop Driver / Warehouse Operative to join a busy and friendly team based in Colwyn Bay. This is a varied role combining delivery driving with hands-on warehouse work, offering full-time hours and long-term opportunities.In the 3.5 Tonne Driver/Warehouse Operative role, you will be:
Carrying out multidrop deliveries to customers, ensuring excellent service at all timesCompleting daily vehicle checks and ensuring road safetyHandling P.O.Ds, payments, and delivery paperworkLoading and unloading vehicles at customer sites and back at the depotSupporting warehouse operations including order picking, housekeeping, and loading vehiclesOperating a tail-lift vehicle for the collection of waste oil barrels
To be considered for the 3.5 Tonne Driver/Warehouse Operative role, you will need:
A valid UK driving licence (with no more than 6 penalty points)Hardworking, reliable, and physically capable of manual handling tasksA team player with the ability to also work independentlyStrong communication and customer service skills
You’ll benefit from a competitive pay rate of £12.30 per hour, with full-time, steady hours from Monday to Friday starting at 8.00am. There are overtime opportunities available when required. This is a varied role that offers plenty of customer interaction as well as the support of a friendly and dedicated team.....Read more...
The role will involve supporting the service to administer council tax for 2 local authority areas. The service administers council tax, business rates and locally administered benefits as well as enforcing on any associated arrears/debts. It is a fast-paced environment with a high customer demand.
Duties will include, but not be limited to:
• Completing Revenues & Benefits system reconciliations
• Reviewing & approving bills and benefit notifications being issued for print
• Considering and responding to customer enquiries
• Scrutinising and improving internal procedures
• Undertaking reviews of council tax discounts and exemptions
• Supporting the Council Tax Administration Team with clerical dutiesTraining:The qualification will be achieved in the workplace during the duration of the apprenticeship.Training Outcome:The City of Lincoln Council is committed to “Grow our Own” and supporting apprentices through their training and development to secure full-time roles within the council where suitable vacancies arise.Employer Description:The City of Lincoln Council is a local authority which provides a range of public services to the residents of Lincoln such as housing, revenues and benefits and council tax. The Council's vision statement is “Together, let’s deliver Lincoln’s ambitious future”.Working Hours :Monday - Thursday 9am - 5pm
Friday - 9am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Team working,Creative,Initiative,Literacy skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Understanding our traders:
Identify the key difference between trade and retail customers and engage with them accordingly
Take ownership of my Trade Point members, understand their needs, and always do the best for them
Through conversation and ownership, I understand their business needs
Take ownership of delivering the four priorities daily (Service, Member, Tools, Set up)
Marketing consent:
Clearly understand the benefits for my Trade Point members to give marketing consent
Confidence in explaining the benefits and gaining consent from my members
Recruitment:
Understand the recruitments for new members to join Trade Point and implement these during recruitment
Confidence in approaching and discussing the Trade Point proposition with any new potential member
Set Up:
Create a clear, tidy and simple shopping journey for my members
Consistently operate to the current trading and POS plan
Service:
Serve my Trade Point members in a friendly manner ensuring they leave with what they need for the day
Engage in conversation whenever possible to drive stronger relationship and understand my member's needs
Understand future and current jobs, to ensure I can recommend the best products and services to assist them
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £12.71 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training:Customer Service Practitioner Apprenticeship Level 2 including Functional Skills in maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15-months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :18.75 hours per week, on a shift pattern basis, Monday - Sunday 7:00am - 10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include -
Understanding our traders
Identify the key difference between trade and retail customers and engage with them accordingly
Take ownership of my TradePoint members, understand their needs, and always do the best for them
Through conversation and ownership, I understand their business needs
Take ownership of delivering the four priorities daily (Service, Member, Tools, Set up)
Marketing consent
Clearly understand the benefits for my TradePoint members to give marketing consent
Confidence in explaining the benefits and gaining consent from my members
Recruitment
Understand the recruitment for new members to join TradePoint and implement these during recruitment
Confidence in approaching and discussing the TradePoint proposition with any new potential member
Set Up
Create a clear, tidy and simple shopping journey for my members
Consistently operate to the current trading and POS plan
Service
Serve my TradePoint members in a friendly manner ensuring they leave with what they need for the day
Engage in conversation whenever possible to drive stronger relationship and understand my member's needs
Understand future and current jobs, to ensure I can recommend the best products and services to assist them
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
UK Notional hourly rate £12.71 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :23 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
About The Role:
Are you ready to kick-start your career in security engineering? We’re looking for a motivated and enthusiastic Field Service Engineer Apprentice to join our dynamic engineering team at Ocular.
This is a fantastic opportunity to gain hands-on experience and industry-recognised training while working alongside experienced professionals in the field of electronic security systems. You’ll be supporting the installation, maintenance, and servicing of a wide range of security technologies - all while developing the skills needed to become a fully qualified Field Service Engineer.
Duties & Responsibilities:
Work closely with our experienced engineers to support the maintenance, servicing, and repair of a wide range of security systems, including but not limited to: CCTV (Analogue & IP), Intruder Alarms & Access Control Systems
Assist in performing scheduled preventative maintenance visits and responding to routine fault calls
Develop your skills in diagnosing and resolving technical issues under the guidance of experienced engineers
Assist in maintaining accurate service records and ensuring all customer documentation is up to date
Ensure all tools, parts, equipment, and company vehicle are properly maintained, stocked, and ready for use
Adhere to company Health & Safety policies and comply with relevant industry standards and regulations. Attend college or training provider days as required and complete coursework on time to achieve course milestones
Attend other bespoke, system related training as deemed necessary as part of further development in the role
Training:Fire Emergency and Security Systems Technician Level 3.
As part of this role, you will be enrolled on the Level 3 Fire, Emergency and Security Systems Technician Apprenticeship through Skills for Security. This nationally recognised programme typically lasts 36 months and combines hands-on experience with structured training and will attend the training centre every 8 weeks.
You’ll learn how to design, install, commission, and maintain a range of electronic systems that protect people, property, and premises, including fire detection, intruder alarms, CCTV, and access control systems.
By the end of the apprenticeship, you will have the knowledge and skills required to register as an Engineering Technician (EngTech) with the Engineering Council. You will have regular progress reviews (every 12 weeks) which will ensure your development stays on track, with support from your mentor at Ocular and the training provider.Training Outcome:Once completed, you will be a fully qualified multi-skilled engineer.Employer Description:Ocular is an Independent Security Systems Integrator, with expertise built over four decades delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland. Committed to building long-lasting customer relationships, we do so by delivering an exceptional service - every step of the way.
Ocular has built strong partnerships with leading technology providers to enable us to keep at the forefront of technological advances and deliver innovative and reliable solutions that are, tailored to every customer’s needs.Working Hours :Monday - Friday, working hours TBCSkills: IT skills,Attention to detail,Problem solving skills,Team working,Customer care skills,Organisation skills....Read more...
Customer Support & Office AdministratorSalary: £27,000 to £28,500 dependent on skills and experienceLocation: Hull, HU3Full time office based - 7.15 am – 4.15pm daily –(Early finish 4pm Friday’s)Benefits
Salary: £27,000 to £28,500 (depending on experience)20 days holiday plus bank holidays (23 days + birthday)Company pension schemeChristmas shut downFree on-site parkingTraining and development opportunitiesBirthday day off
Elliott Hygiene is a friendly, family-run business and a leading hygiene, packaging, and catering supplier in the Yorkshire and Humber region. With strong local roots and a reputation for excellence, we’re growing fast and have recently relocated to a new purpose-built office and warehouse facility to support this continued growth.At Elliott Hygiene, our team lives by these values:
Communication, Teamwork, LoyaltyDoing What’s Right and ImprovingFun, Polite, Honest and RespectfulUrgency and Attention to Detail
If you share these values and enjoy delivering outstanding service, we’d love to hear from you.About the roleWe’re looking for a Customer Support & Office Administrator to support our busy team and help us deliver an exceptional customer experience. You’ll play a key role in handling enquiries, processing orders, and ensuring smooth office operations.This is a full-time, office-based role (Monday to Friday, 7.15am to 4.15pm (4pm finish on a Friday). Flexibility on hours may be offered for the right person.Key responsibilities but not limited to:-
Respond to customer enquiries and process orders via phone and email.Monitor and manage online orders daily to ensure smooth processing.Enter customer order details accurately into company systems.Use software such as Unleashed, Xero, Google Sheets and Docs to track orders and prepare quotes.Support office administration tasks, maintaining clear communication and up-to-date records.
About you
Strong organisational and customer service skills.Experience in a professional office environment.High attention to detail, able to multitask and meet deadlines.
Positive team player with good communication skills.
Interested? If you feel that you possess the relevant skills and experience then please send your cv by return. INDLS ....Read more...
Carrying out foundation tasks common to all service and repair procedures
Contributing to a safe working environment
Accessing information such as wiring diagrams and technical data
Using complex diagnostic, mechanical and electrical measuring equipment
Removing, repairing/replacing components to manufacturer’s specification
Applying advanced diagnostic principles and logical problem solving techniques
Training:Level 3 Motor Vehicle Service and Maintenance Technician (light vehicle) apprenticeship standard.
Level 2 Functional skills in English & maths (if required).
Please note: Off-the-job training is on a residential basis, travel and accommodation costs covered by the employer.Training Outcome:Once qualified, there may be the chance for progression within the company.Employer Description:Jemca are committed to ensuring that our customers receive the best service and experience when you visit one of our retail centres. Whether you are searching for a new or used vehicle, or would like to book in for a service, Jemca Toyota Croydon takes pride in catering for our customers with all requirements.Working Hours :Monday - Friday, between the hours of 8am-6pm, may include Saturdays on a rota basis (TBC).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
An opportunity has arisen for a Forklift Engineer to join a well-established company specialist in material handling solutions, providing reliable equipment and support to help businesses improve safety, efficiency, and productivity in their operations.
As a Forklift Engineer, you will be responsible for maintaining, servicing, and repairing forklifts both on-site and at client's locations.
This full-time permanent role offers hybrid working options, a salary range of £35,300 - £43,700 and benefits plus bonus, overtime and commission.
You will be responsible for:
? Carrying out planned maintenance, servicing, and breakdown repairs on forklifts.
? Conducting examinations in line with regulatory and safety standards.
? Identifying and resolving faults across mechanical, electrical, and hydraulic systems.
? Completing accurate service reports and documentation.
? Travelling to client sites, including occasional long-distance visits.
? Providing professional technical support and maintaining strong customer relationships.
What we are looking for
? Previously worked as a Forklift Mechanic, Forklift Engineer, Forklift Service Engineer, Forklift Technician, Field Engineer, Service Engineer, Service Technician, Field Technician, Material Handling Engineer, Plant Engineer or in a similar position.
? At least 2 years of forklift engineering experience.
? Strong understanding of servicing, fault diagnostics, and repairs.
? Ability to troubleshoot across mechanical, electrical, and hydraulic systems.
? Full UK driving licence.
What's on offer
? Competitive salary
? Bonus and commission opportunities.
? Company car and fuel allowance.
? Pension scheme.
? Free on-site parking
? Access to canteen facilities.
? Ongoing training and career development opportunities.
This is an excellent opportunity for a Forklift Engineer to join a respected organisation and take your engineering career forward.
Important Information: We endeavo....Read more...
ACCOUNT MANAGER CREWE UP TO £32,000 + £10K BONUS + BENEFITS
THE OPPORTUNITY: We’re working with one of the North West’s most recognised businesses who are a key supplier within the construction industry. They now have a fantastic opportunity for an Account Manager to join their business. The successful candidate will join the business as an Account Manager and inherit a large number of existing clients, manage the relationships and seek out new opportunities within the accounts. If you are an experienced Account Manager, Sales Support, Customer Success, Customer Service or Sales background, this opportunity is not to be missed!THE ROLE:
Managing relationships with Key Accounts in the business
Proactively contacting clients to increase opportunities from regular spenders and introduce new products as the product portfolio grows
Building a strong understanding of the structure of each client, all potential contacts and decision makers and keeping in regular contact with them
Managing a fast paced sales pipeline of weekly spending clients
Processing sales quotations for Key Accounts
Handling queries from clients and liaising with colleagues to ensure any queries are responded to promptly
THE PERSON:
Experience in an Account Manager, Sales Administrator, Sales Support, Customer Service, Customer Success, Sales Executive or similar customer facing role
Excellent communication skills and have the ability to adapt your approach to the client
Strong relationship building skills
Highly motivated individual who is hungry to join a market leader and rapidly expand with the business
Full UK Driving Licence
Computer literate
TO APPLY: To apply for the Account Manager position, please send your CV for immediate consideration.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Candidates must possess excellent communication skills and understand the importance of providing outstanding customer service. Candidates are required to have high levels of concentration, an efficient way of working and the ability to maintain composure under pressure. The role requires strong organisational skills and the ability to prioritise based on the situation. Candidates are expected to have the aptitude to understand and work on computer hardware and software in varying configurations. A positive ‘can-do’ attitude is required to align with the rest of the ICT Department
Day-to-day user support of over 4500+ employees across 11 companies in person, via email and phone
Incident management, from logging through to resolution
Request fulfilment, including but not limited to:
Mobile provisioning
Laptop provisioning
Software requests
Other user-specific requests
Provide technical advice to employees and team members
Maintain ownership of jobs and communication to achieve targets set by the business
Assist in the monitoring of Sureserve infrastructure, raising support calls and escalating when appropriate
Attend other sites with other members of ICT to provide support and fulfil requests
Training:
Information Communication Technician (Level 3/Advanced)
On-the-job training will be provided by other team members, offering mentoring and support
Off-the-job training will be provided by Sunderland College, remotely via teams
Training Outcome:Depending on the success of the apprenticeship and fit to the company, it is highly likely that full-time employment will be offered once the course is passed.Employer Description:Sureserve is a national Gas, Energy, Renewables and Compliance business with over 4500 employees. The Group prides itself on being the UK’s leading provider of energy and compliance services to homes and businesses.
Our mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions, playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do.
You will be working in the ICT Service Desk Team, making sure employees can work as efficiently as possible. You will deliver excellent customer service while adhering to targets agreed with the business to ensure Sureserve continues to grow and prosper.
Working Hours :08:00 – 16:30.Skills: Team working,Administrative skills,Attention to detail,Communication skills,Customer care skills,IT Skills,Patience,Problem Solving....Read more...
• Supporting colleagues across HR, Finance, Marketing, and Clinical teams with admin tasks.• Answering calls and emails with professionalism and a smile in your voice.• Organising and maintaining filing systems (both digital and paper).• Scheduling meetings, preparing agendas, and taking minutes.• Handling correspondence and maintaining accurate records.• Assisting in preparing reports and presentations.• Delivering excellent customer service in person, on the phone, and online.• Taking on a variety of ad-hoc projects, giving you exposure across the business.Training:Completed fully within the workplace, with support from an industry trained training consultant and on the job guidance & support.Training Outcome:For the right candidate, there may be an opportunity for full-time employment upon successful completion of the apprenticeship.Employer Description:At Moonrise 24hr Recruitment, we specialise in connecting talented people with the right opportunities around the clock. With a focus on professionalism, care, and reliability, we pride ourselves on delivering outstanding service to both candidates and employers. Joining us means being part of a supportive and dynamic team where your growth and development really matter.Working Hours :Monday-Friday 09:00am-5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
An Opportunity Has Arisen for an Insurance Executive to join a highly regarded insurance broker specialising in providing tailored insurance solutions across personal and commercial markets.
As an Insurance Executive, you will be supporting clients primarily at renewal stage, ensuring they receive tailored advice, while identifying opportunities for retention and growth.
This full-time role offers a starting salary of £30,000 and benefits.
You Will Be Responsible For
? Managing inbound and outbound calls to existing clients with professionalism.
? Providing bespoke advice that reflects each client's individual circumstances.
? Processing policies, amendments and documentation accurately.
? Negotiating with both clients and insurers to achieve the best outcomes.
? Building and maintaining strong relationships with insurers, partners and introducers.
? Identifying cross-selling opportunities across a range of insurance products.
? Handling administrative and compliance-related duties in line with industry standards.
What We Are Looking For
? Previously worked as a Insurance executive, Insurance broker, Insurance Consultant, Insurance Sales executive, Insurance Advisor, Insurance Sales Advisor or in a similar role.
? Minimum 1 year or experience working in personal lines either within motor and/or home insurance.
? Have 1 year of experience in a customer-focused role, involving regular direct interaction with clients, sales, negotiation, customer service.
? Have previous administrative experience.
? Knowledge of FCA regulatory requirements.
? Chartered Insurance Institute (CII) qualifications or willingness to work towards them.
? Competence in Microsoft Office applications (Word, Excel, Outlook).
What's On Offer
? Competitive base
? Performance-related bonuses.
? 28 days' annual leave, increasing with service.
? Subsidised private healthcare.
? Loyalty and referral bonuses.
? Discounts on insurance products.
? Flexible ....Read more...
An Opportunity Has Arisen for an Account Handler to join a highly regarded insurance broker specialising in providing tailored insurance solutions across personal and commercial markets.
As an Account Handler, you will be supporting clients primarily at renewal stage, ensuring they receive tailored advice, while identifying opportunities for retention and growth.
This full-time role offers a starting salary of £30,000 and benefits.
You Will Be Responsible For
? Managing inbound and outbound calls to existing clients with professionalism.
? Providing bespoke advice that reflects each client's individual circumstances.
? Processing policies, amendments and documentation accurately.
? Negotiating with both clients and insurers to achieve the best outcomes.
? Building and maintaining strong relationships with insurers, partners and introducers.
? Identifying cross-selling opportunities across a range of insurance products.
? Handling administrative and compliance-related duties in line with industry standards.
What We Are Looking For
? Previously worked as a Account Handler, Account Broker, Insurance Advisor, Insurance Consultant, Account Executive or in a similar role.
? Minimum 1 year or experience working in personal lines either within motor and/or home insurance.
? Have 1 year of experience in a customer-focused role, involving regular direct interaction with clients, sales, negotiation, customer service.
? Have previous administrative experience.
? Knowledge of FCA regulatory requirements.
? Chartered Insurance Institute (CII) qualifications or willingness to work towards them.
? Competence in Microsoft Office applications (Word, Excel, Outlook).
What's On Offer
? Competitive base
? Performance-related bonuses.
? 28 days' annual leave, increasing with service.
? Subsidised private healthcare.
? Loyalty and referral bonuses.
? Discounts on insurance products.
? Flexible pension scheme and eye care vouchers.
? Regula....Read more...
Put your housing knowledge and experience to the test in a brand-new opportunity that will get your foot in the door of an award-winning organisation that makes a real difference to people’s lives. In the Housing Officer role you will:
Deliver a proactive service, supporting tenants to sustain their tenancies, promoting thriving communities, and resolving tenancy queries, complaints, rent arrears, and anti-social behaviour cases Engage with tenants in the community, identifying those in need of support and signposting them to appropriate services, including social, financial, and welfare support agencies Collaborate with colleagues, partner organisations, and community groups to ensure a joined-up approach to housing management and continuous service improvement Manage a varied caseload of properties, maintaining accurate records and using ICT systems to ensure efficient, high-quality service delivery Act independently while making informed decisions in line with housing legislation, organisational policies, and values, balancing competing priorities and deadlines
To be considered for the Housing Officer job you must have:
Previous experience in a housing-related role or similar Knowledge of housing legislation, housing issues, and ideally homelessness legislation Experience of working in a customer-facing environment and with vulnerable tenants Strong communication, influencing, and negotiation skills IT literacy with basic Microsoft Office skills (Word, Excel, Outlook) A full UK driving licence and access to a car for work purposes
This is a temporary role for 6 weeks initially, working full time (37.5 hours per week, Monday to Friday). You’ll earn £16.30 per hour plus benefits and be based near Abergele, with travel across the County of Conwy. Please note, successful candidates will need to complete a DBS. Welsh language skills are desirable. If you have a passion for people and thrive in a customer-focused role, we’d love to hear from you today!....Read more...
