An Opportunity Has Arisen for a Conveyancing Legal Secretary to join a well-established legal firm offering modern and award-winning services across multiple legal areas
As a Conveyancing Legal Secretary, you will be providing essential secretarial and administrative support to conveyancing fee earners in a professional environment.
This full-time role offers a competitive salary and benefits.
You Will Be Responsible For
* Producing correspondence, legal documentation, and forms through audio and copy typing
* Managing incoming calls in a professional and courteous manner
* Maintaining and updating client files, records, and case management systems
* Handling administrative tasks including photocopying, filing, and diary management
* Booking client appointments and managing schedules for fee earners
* Supporting colleagues with secretarial cover when needed
What We Are Looking For
* Previously worked as a Conveyancing Secretary, Legal Secretary, Legal Assistant, Conveyancing Assistant, Legal Administrator, Legal Clerk or in a similar role.
* Ideally have 1 year of conveyancing experience within a busy legal environment
* Strong technical skills, including fast and accurate typing
* Professional communication skills, with a confident and approachable manner
* Sound knowledge of Microsoft Word and general IT systems
What's On Offer
* Competitive salary
* Generous benefits package
* Supportive team environment within a highly regarded legal practice
This is a fantastic opportunity to develop your career with a well-respected firm.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An Opportunity Has Arisen for a Conveyancing Legal Secretary to join a well-established legal firm offering modern and award-winning services across multiple legal areas
As a Conveyancing Legal Secretary, you will be providing essential secretarial and administrative support to conveyancing fee earners in a professional environment.
This full-time role offers a competitive salary and benefits.
You Will Be Responsible For
* Producing correspondence, legal documentation, and forms through audio and copy typing
* Managing incoming calls in a professional and courteous manner
* Maintaining and updating client files, records, and case management systems
* Handling administrative tasks including photocopying, filing, and diary management
* Booking client appointments and managing schedules for fee earners
* Supporting colleagues with secretarial cover when needed
What We Are Looking For
* Previously worked as a Conveyancing Secretary, Legal Secretary, Legal Assistant, Conveyancing Assistant, Legal Administrator, Legal Clerk or in a similar role.
* Ideally have 1 year of conveyancing experience within a busy legal environment
* Strong technical skills, including fast and accurate typing
* Professional communication skills, with a confident and approachable manner
* Sound knowledge of Microsoft Word and general IT systems
What's On Offer
* Competitive salary
* Generous benefits package
* Supportive team environment within a highly regarded legal practice
This is a fantastic opportunity to develop your career with a well-respected firm.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Core-Asset Consulting is delighted to be partnering with a well-established asset management firm to recruit an Administrative Assistant to support its HR, Legal and Company Secretariat functions.
This is an excellent opportunity for an organised and proactive administrator to join a collaborative and professional environment where you will play a key role supporting a range of business-critical functions. The successful candidate will gain broad exposure across HR, legal and governance activities while working closely with senior stakeholders and supporting the smooth day-to-day running of the teams.
Essential Skills/Experience:
Previous experience within an administrative or office support role, ideally gained within financial services, legal, HR or a professional services environment. Excellent organisational skills with the ability to manage multiple priorities effectively. Strong attention to detail and a high level of accuracy. Confident communication and interpersonal skills with a professional approach. Strong working knowledge of Microsoft Office including Word, Excel, PowerPoint and Outlook. Ability to work effectively under pressure and meet deadlines. Experience handling confidential information with discretion and sound judgement. Numerate with confidence supporting expenses, invoices and basic financial administration.
Core Responsibilities:
Coordinate meeting logistics including scheduling, room bookings, preparing agendas, circulating papers and coordinating follow-up actions. Arrange business travel, including flights, accommodation and transport, ensuring adherence to internal travel policies.
Assist with HR administration including onboarding documentation, employee records and leaver processes. Coordinate HR-related activities including appraisals, training sessions and ad hoc meetings. Support the maintenance and retention of HR records in line with data protection requirements. Assist the Legal team with document management, tracking signatures and maintaining legal files. Support governance activities through meeting coordination, statutory filing administration and record keeping. Maintain governance logs, trackers and calendars to support key deadlines and compliance requirements.....Read more...
To provide administrative support to the depot operations. – answering telephones, responding to emails, filing paperwork, raising paperwork for incoming loads, booking transport for the collections and sending paperwork out to customers along with details of when the collection will take place
Confirm customers’ orders to raise invoices and process purchase invoices
Order stationery and consumables
Input data into CSG’s in-house computer databases and other administrative computer systems
Produce customer reports for the Quarterly Hazardous Waste Returns
Create Reports on CRM System to show monthly customer spend
Create reports to analyse how long ago we have collected a certain waste stream from a customer
Attend sales meeting and take minutes
Process Sales and Purchase Invoices
Liaise with operational staff and other departments and depots within CSG to ensure information is accurately and quickly shared
Be able to demonstrate admin systems to other departments
Training:
Business Administrator Level 3 Apprenticeship Standard
Day release at Middlesbrough College
Training Outcome:
Depending on the circumstances of the business, upon completion of the apprenticeship programme, there could be a potential position of employment available
Employer Description:For more than four decades, CSG has operated as a professional specialised cleaning company, specialising in office building and commercial services. Over the years, we have grown the business steadily and consistently, and our strong retention rates demonstrate our commitment to providing high levels of service.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Presentation skills,Analytical skills,Logical,Creative....Read more...
Support users of our Adults and Children’s social care case management systems, including assisting users in resolving system issues, configuring new options within the system such as addresses and new user accounts and developing guidance notes for new processes and system functionality
Providing support for our Financial Assessments and Financial Operations teams, including processing invoices, adding care packages onto the case management system, analysis of finance information, assisting in the processing of charges and updating financial control spreadsheets
Provide administrative support for our service’s Digital Transformation and Programme Management teams
Training:Business Administrator Level 3.Training Outcome:A permanent role within the company (subject to funding).
Employer Description:Coventry is a city that is changing fast and we’re looking for skilled people to join our team and help take us into a bright new future. We are a city that is going places with an inspiring, world-famous history and exciting times ahead. A great place to live and work and it’s getting even better - and having the right infrastructure is vital. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles. That’s why we are looking for people who are passionate, dedicated people who, like us, are determined to make real, positive change to Coventry.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Working alongside our experienced colleagues, you will act as a main point of contact for the service area, providing clear and effective communication when responding to enquiries and information requests.
It will be your responsibility to provide administrative support to managers, ensuring that processes run efficiently and procedures are followed effectively. This will include tasks such as preparing and taking minutes for key meetings.
You will have the opportunity to develop your research skills, gathering and analysing information relevant to your service area and collating evidence to support reports. This may also involve drafting sections of documents for use by colleagues.
A key part of your role will involve collating, maintaining and analysing records and data, ensuring information is accurate, accessible and effectively interpreted from computerised systems.
Training:
Throughout your 18-month apprenticeship, we will allocate you a workplace mentor to give you guidance and support in completing your Level 3 Business Administration, which requires weekly day release learning at South Gloucestershire and Stroud (SGS) College, Filton Avenue, Filton, Bristol, BS34 7AT.
Training Outcome: Should a Hay‑graded role become available within the team or the wider council, the individual would be eligible to apply internal roles.Employer Description:Employer Description South Gloucestershire Council is the local authority of South Gloucestershire, a unitary authority in the South West of England region. As a unitary authority it has the powers of a non-metropolitan county and district council combined. It is administratively separate from the county of Gloucestershire.Working Hours :Monday to Friday. Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Initiative,Non judgemental....Read more...
Carefully checking artwork files to ensure accuracy, correct formatting and quality standards · Supporting the preparation and organisation of design files
Assisting with studio administration and workflow tracking
Using computer systems (including Mac systems) to manage and organise projects
Supporting communication between team members and clients where required
Maintaining digital filing systems and documentation
Learning and using new software and creative tools
Gradually developing your own creative work under supervision
Training:The successful candidate will complete the Level 3 Business Administration Apprenticeship. Training will include:
Structured sessions with Rochdale Training
Development of organisational, communication and project coordination skills
Understanding business processes within a creative environment
Functional Skills in maths and English (if required)
End Point Assessment
Training Outcome:Upon successful completion, opportunities may include:
Permanent role within the design or studio team
Progression into a Junior Designer or Studio Assistant role
Further qualifications in creative design or business
Employer Description:This is an exciting opportunity to join a busy and creative design environment where ideas are developed into high-quality visual artwork for clients. The company works across a range of creative and commercial projects, producing artwork and design solutions that require precision, creativity and attention to detail. The team is supportive and collaborative, offering a fantastic starting point for someone looking to build a career in artwork and design while gaining valuable business and administrative skills. This role combines creativity with organisation, giving the successful candidate a well-rounded experience in both design processes and business operations.Working Hours :Monday to Friday 9:00am – 5:30pm (1 hour lunch).Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Creative....Read more...
This is an apprenticeship role.
A Customer Service Advisor deals directly with customers and acts as a go-between between the customer and Service Technicians, scheduling vehicle service work.
They will handle administrative and customer relations aspects of service department operations.
Their duties may vary slightly from employer to employer depending on the size of the company, but they commonly include:
Interpreting customer concerns and comments and liaising with technicians
Booking/scheduling vehicle services
Liaising with customers about any additional work required
Estimating time and costs associated with repairs
Handling customer complaints
Responding to customer requests
Tracking the vehicle through the workshop
Towards the end of the apprenticeship all candidates will be required to produce a high level project to improve and develop business needs.The successful candidate will work towards a level 3 customer Service Specialist Standard.Training:Level 3 Customer Service Specialist Standard - 15-18 monthsTraining Outcome:Permanent role upon successful & satisfactory completion of the apprenticeship..Employer Description:Lanehouse Group are a Suzuki dealer and can supply a wide range of Suzuki cars covering the Dorset area including Weymouth and Bridport. We can also service your Suzuki cars including MOT, Parts, Accessories, accident repair and much more. With trained Suzuki staff you can expect the best possible service from our fantastic team. .Working Hours :40 hours between 8am-6pm Monday to Saturday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
This will be a varied position working with a team of property professionals, carrying out reception and administrative duties, including:
Answering and making telephone calls
Dealing with general enquiries via phone/face-to-face/ email
Greeting customers and the general public
Filing/scanning/photocopying
Updating of brochures and window displays
Using bespoke estate agency software (training will be given)
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Functional skill English (if required)
Functional skill maths (if required)
Training Outcome:
The employer would hope to be able to offer a full-time position within the firm, following successful training and completion of the apprenticeship
There may also be the opportunity to progress to the next level of qualification
Employer Description:We are a long established form with 165 years of experience and expertise in property mattes. We are confident that we keep up with the challenges of a modern property agency and professional practice, and believe we have also managed to retain the traditional and professional values which clients expect from a long established firm. With our history deeply rooted in the rural community, we operate from one office in the centre of Louth and from there run our professional practice and our property sales and lettings departments.Working Hours :Monday - Thursday between 9.00am - 5.30pm and Friday, 9.00am - 5.00pm with 1-hour unpaid lunch. May involve one Saturday per month.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Reliable,Confident,Friendly,Willing to learn,Mature attitude,Pride in appearance,Literacy skills,Good timekeeping....Read more...
First line triage of customer support tickets
Ensure timely and effective customer responses
Customer SIM Card & Device Record Management
Commissioning of installed devices
Maintain Issue records in a timely and accurate manner
Work with colleagues across SM UK to solve customer queries
Maintain familiarity with the Stream platform to ensure ability to effectively support customers
Adherence to company policies and procedures
GDPR aware and compliant in all activities
Completion of any training allocated
Assisting with general administrative duties
Answering phone calls and responding to emails
Managing documents
Data entry and maintaining records
Supporting senior staff with day-to-day tasks
Training:
There will be 1 day per month where the apprentice will attend Leeds City College (Print Works Campus) studying towards a Level 2 Customer Service qualification
Training Outcome:
A full-time permanent contract is highly likely upon completion of this 15-month apprenticeship
As well as the possibility of moving up and completing a Level 3 Business Admin apprenticeship
Employer Description:SM UK, established in 2000, is the UK’s leading expert in commercial fleet safety and vehicle conversions. We provide advanced vehicle safety systems, van conversions, and fleet solutions, specialising in radar collision prediction, AI blind-spot detection, and tailored conversions that enhance road safety.Working Hours :Monday to Friday, either 08:30 - 16:30 or 09:00 - 17:00.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
This apprenticeship role provides an opportunity to develop skills in basic accounting, bookkeeping and office administration while working towards a recognised apprenticeship qualification.
Assist with data entry of invoices, receipts and financial records
Support basic bookkeeping and expense tracking
Help organise financial documents and company records
Provide general office administrative support
Assist with emails, filing and document preparation
Support the finance and operations team with daily tasks
Training:To meet the requirements of the Level 3 Business Administrator Apprenticeship programme, you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment.Employer Description:Sept Group Ltd operates Sanjugo, a fast-growing Japanese izakaya-style restaurant brand at London with locations in Shoreditch, Angel and Victoria.
They're known for:
Authentic Japanese dishes (sushi, sashimi, donburi, bao, premium sake)
Award-winning chefs with backgrounds at Harrods Sushi Bar, Sushisamba, Roka, Umu and Nobu
A warm, intimate izakaya atmosphere at accessible prices
Finalist for Uber Eats Restaurant of the Year 2025
Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Microsoft 365 Suite....Read more...
Sales and marketing
Registering applicants, booking appointments for viewings
Liaising and dealing with clients/queries
Sending and responding to emails
Managing files
Answering the phone
Tenant referencing
Filing
Managing inbox
Ensuring all properties are marketed consistently
Preparing tenancy agreements and other paperwork
Leafleting
Data entry
Carrying out basic property research
Assisting sales team members
Diary management
General administrative duties
Provide excellent customer service
Training:
Full training will be given, leading to a recognised Business Administrator Apprenticeship Standard qualification
Full on-the-job training will be delivered
Off-the-job training will be supported by our Training Provider - Davidson Training UK Ltd
You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)
Training Outcome:
The potential for the right candidate to become a permanent member of the team once their qualification has been completed
Employer Description:We are a truly independent estate agency which is owned and managed by local, experienced and enthusiastic property professionals.
Our staff are knowledgeable and very easy to talk to so whether we are helping you buy, sell or let we are committed to supporting you from beginning to end.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Full Driving licence desired,Good level spoken english,Good telephone manner,Team worker,Enthusiasm and common sense,Personable....Read more...
Responsible for ensuring delivery of whole school administration including introduction and management of complex administrative arrangements/processes.
Take a lead role in the planning, development and delivery of support services/procedures.
Responsible for: manual/computerised records/management information systems/system.upgrades/inducting staff/developing systems.
Responsible for the provision of administrative, clerical and secretarial duties as required.
Analyse and evaluate data and information and produce reports as required.
Prepare and where necessary present reports to support school management including analysis and interpretation of statistical/financial data.
Administering work experience arrangements.
Responsible for organisation of meetings including minute taking and action logs, as required.
Prepare rooms for meetings ensuring the meeting space is properly arranged and refreshments are provided.
Training:
Teaching Assistant Level 3
20% off the job training
Tutor support via online platform
Training Outcome:Permanent role considered on completion of the apprenticeship. Employer Description:Our mission statement encapsulates our approach and what we prioritise daily:
Make a difference in our communities by placing learning at the heart of all we do
We want to provide every child in our care with the best possible start in life and motivate them to fulfil their individual potential and make a full contribution to their communities and to society.
Building on our mission, we have an ambitious vision for pupils at Lord Street:Working Hours :Monday to Friday, times to be confirmed.
Term time only, plus 2 weeks. 37 hours per week total.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working....Read more...
Provide general administrative support including filing, scanning, photocopying, data entry and archiving
Maintaining the company's quote tracking spreadsheet in Excel
Answer telephone calls, take messages, and direct enquiries to the appropriate person
Respond to emails and assist with customer enquiries in a professional manner
Maintain accurate records, databases, and filing systems
Assist with preparing reports, marketing presentations, and business documents
Maintain the company's social media using Social Pilot by updating case studies, employee highlights and Marketing Brochures
Support scheduling of meetings, appointments, and diary management for Senior Management
Help with ordering office supplies and monitoring stock levels.
Assist with processing incoming invoices
Support the team with recruitment administration & IT set up for new starters
Work with different departments to understand business operations and provide support where needed
Maintain confidentiality when handling company and employee information
Follow company procedures, policies, and health and safety requirements
Attend training sessions and complete all apprenticeship coursework and assessments
Training:
Business Administrator Level 3
End Point Assessment
Monthly Tutor/Assessor Sessions
Work Based Training
Training Outcome:The sky is the limit really, there is a progression route available to become the Office Manager upon successful completion of this apprenticeship for the right candidate.Employer Description:With our unique blend of expertise and passion we can push the boundaries of design and service.
Our proactive collaboration with developers, architects and construction professionals, results in the successful delivery of projects, often with significant time, cost and risk reductions.Working Hours :Monday - Friday 9am - 5:30pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Willingness to Learn,Professional & Positive,Time-Management....Read more...
Answering calls, dealing with enquiries and booking appointments, these may be face to face or for GP telephone triage calls
Data entries into patient records in a clear concise and chronological order
Preparing prescriptions for GP’s to sign electronically
Dealing with emails from both patients and external organisations
Working with the rest of the practice team to give the best service to our patient population and visitors to the practice
Training:
Business Administrator Standard (delivered within the workplace)
Taining provided through North Warwickshire and South Leicestershire College
At least 6 hours of your working week will be spent training or studying
Training is delivered via online sessions every 6 weeks for 4 hours
Functional skills in maths and English up to Level 2
Training Outcome:
Potential for full-time position if available on completion
Employer Description:
Riversley Road Surgery is situated within close walking distance to Nuneaton town centre.
Our friendly team consists of 4 GP partners, a Practice Manager & Deputy PM, two practice nurses and an administrative team.
We are a training practice which means that we have junior doctors who are training to become GP’s.
We have a practice list size of almost 6500 patients, the practice population is very diverse.
We have very high standards of care and communication, this is reflected in reviews we receive.
Working Hours :Monday, 10.30am - 3.00pm,
Tuesday, 8.00am - 6.30pm,
Wednesday, Self directed learning,
Thursday, 8.00am - 6.30pm,
Friday, 8.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
You’ll be part of a fast-paced, friendly, and highly collaborative team where no two days are the same. As we continue to deliver a world-class employee experience across multiple regions, you’ll have the chance to develop meaningful HR skills while contributing to real business impact.
As an HR Apprentice, you will be hands-on from day one, supporting the full employee lifecycle and gaining experience across all areas of People & Talent, including:
Providing day-to-day HR administrative support to the People Team, managers and employees
Assisting with onboarding, probation management, training coordination, and employee queries
Supporting the delivery and tracking of key People initiatives, policies, and processes
Coordinating ER-related documentation, meeting notes, and follow-up actions
Maintaining accurate employee records, ensuring compliance with systems, processes, and audit requirements
Assisting with HR reporting and People MI
Collaborating with our People Team and Specialists across the UK and India to support wider People projects
Playing a key part in building an inclusive, positive, and engaging employee experience
Training Outcome:
Completing a Level 5 HR apprenticeship positions you to step confidently into roles such as People Advisor, HR/Talent/ER Specialist, or early-stage People Partner roles
It builds the capability to lead specialist people initiatives, influence stakeholders, and deliver strategic HR solutions - creating a clear pathway toward senior positions such as Senior People Partner, HR Manager
Employer Description:See more on our website!Working Hours :Monday - Friday, 9.00am - 5.30pm. Hybrid Working from our Leeds Office (3 days per week in-office)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Managing incoming emails, responding where appropriate, and directing messages to relevant team members
Organising, updating, and maintaining digital and physical documents to ensure accurate record-keeping
Updating and supporting the maintenance of our till and procurement systems, including inputting data and checking for errors
Assisting with general office administration tasks such as filing, scheduling, and updating internal logs
Training:Business Administrator Level 3.
Work-based training will take place on-site at the Stourport Manor Hotel and once a month at Worcester Campus.Training Outcome:Upon successful completion of the apprenticeship, the apprentice may have the opportunity to progress into a permanent full-time administrative position within the business.
Potential roles include Hotel Office Administrator, Reservations & Administration Assistant, Operations Support Assistant, or Procurement & Systems Coordinator.
As the business continues to grow, there may also be opportunities to develop into roles supporting HR administration, finance support, or operations management.
We aim to retain motivated staff and help them build long-term careers within the hospitality sector.Employer Description:Stourport Manor Hotel is a welcoming and historic hotel set in the Worcestershire countryside, offering quality accommodation, dining, and leisure facilities. We provide a warm and friendly environment for guests, with a strong focus on excellent customer service and creating memorable experiences. We host a wide range of events including weddings, conferences, à la carte dining, buffets, BBQs, and private functions, providing a versatile and dynamic setting for both guests and staff.Working Hours :Weekdays, 9am - 5pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working....Read more...
Greet patients and customers politely at the counter and on the phone
Receive and process prescriptions (NHS and private)
Label, assemble, and check medicines under the pharmacist’s supervision
Manage stock: ordering, unpacking deliveries, and checking expiry dates
Maintain accurate patient and prescription Records
Handle cash, card payments, and NHS exemption checks
Deliver excellent customer service to patients and visitors within the pharmacy
Support customers with general enquiries both in person and over the phone
Assist with stock control, replenishment, and checking deliveries
Maintain a clean, organised, and professional working environment
Support the team with administrative and day-to-day pharmacy duties
Develop communication and teamwork skills while working in a healthcare setting
Follow company procedures, health and safety, and confidentiality guidelines
Build confidence in dealing with customers and handling sensitive information professionally
Training:Level 2 Customer Service Practitioner Standard Training is conducted within the store and a trainer will be allocated for on/off training.Training Outcome:Potential to go onto further training following completion. Possibility of full time employment upon completion.Employer Description:Newline Pharmacy are a local independent chemist within Northumberland and North Tyneside. As a family-owned business now with six locations, we personally assist our patients by providing timely medications, free deliveries, treatment and advice for minor ailments, immunisations, and more.Working Hours :Shifts between:
9:00am - 5:30pm, Monday - Friday.
9:00am - 2:00pm, Saturday. 12:00pm - 8:00pm, Sunday.Skills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,Initiative,Logical,Non-judgmental,Organisation skills,Patience,Team working....Read more...
A Customer Service Advisor deals directly with customers and acts as a go-between between the customer and Service Technicians, scheduling vehicle service work.
They will handle administrative and customer relations aspects of service department operations.
Their duties may vary slightly from employer to employer depending on the size of the company, but they commonly include:
Interpreting customer concerns and comments and liaising with technicians
Booking/scheduling vehicle services
Liaising with customers about any additional work required
Estimating time and costs associated with repairs
Handling customer complaints
Responding to customer requests
Tracking the vehicle through the workshop
Towards the end of the apprenticeship all candidates will be required to produce a high level project to improve and develop business needs.Training:The successful candidate will be in full time employment at the place of work and will work towards a Level 3 Customer Service Specialist qualification on a remote basis over a 15-18 month period.Training Outcome:Possiblity of a permanent role upon successful & satisfactory completion of the apprenticeship.Employer Description:Our company values, fit, fun, family and fearless is the foundation of the business and we live by them every day. Built on a strong passion for motor vehicles and an even stronger passion for excellent customer service, our aim at D. M. Keith is to be trusted and respected by everyone who encounters us for the lifetime of their motoring needs.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
To follow instructions and procedures in all aspects of the business unit including effective delivery of all Planning Strategy processes
To work alongside experienced professionals learning all aspects of business administration and customer service provision
To become part of an efficient team, providing high quality administrative support to the Planning service
To undertake a development programme leading to a National Vocational Qualification as part of an apprenticeship and to actively participate in their own development plan to be agreed with line manager and the NVQ assessor
To maintain confidentiality and discretion in compliance with the Data Protection Act.
To effectively use ICT in carrying out duties.
To understand the value of working for an employer who is committed to equality of opportunity
Responds to queries and complaints
Adopt a proactive problem-solving approach
Have confidence to deal with difficult situations
Know when it is appropriate to seek guidance from line manager
Provide constructive ideas & feedback on the Apprentice programme
Understand Government legislation and policy
Training:
Cirencester College
Business Administration Level 3
Whilst the majority of training will take place at the employers' premises, there will be occasional attendance required at Cirencester College
Training Outcome:
Potential for a full time role once the apprenticeship has been completed
Employer Description:Stroud District Council is the local government authority for the Stroud district in Gloucestershire, England, headquartered at Ebley Mill.Working Hours :Shifts to be confirmed - sometimes outside normal office hours, including weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Prepare and monitor budgets: Contribute to the preparation and monitoring of the companies’ budgets
Manage financial records: Support the monitoring and control of financial records and key reconciliations
Assist with financial statements: Contribute to the preparation of the Companies annual Statements of Accounts
Handle queries: Answer queries from colleagues
Using spreadsheets and accounting software
Matching purchase invoices to PO’s
Processing purchase orders
Maintaining accounts and resolving supplier queries
Assisting with general administrative and financial duties of the Accounting Team
Training:The successful candidate will work towards achieving their AAT Level 3.
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course. Learning will take place one day per week from the Lichfield CampusTraining Outcome:On successful completion of the apprenticeship, progression would be into roles such as accounting assistant and on to accounts manager. Employer Description:
FFR started in 2015 by James the director with the aim of supporting the traffic management industry with temporary labour.
Each year we have grown the team, the client base and the services we offer.
FFR is well thought of across the industry and is growing at a fast pace.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
A Pharmacy Counter Assistant typically handles the following day-to-day duties:
Serving Customers - Helping customers at the pharmacy counter, answering basic health and product queries, and offering over-the-counter advice (within training limits).
Processing Transactions - Handling payments and recording sales accurately.
Supporting Prescription Services - Assisting in preparing and labelling prescriptions under pharmacist supervision.
Stock Handling - Replenishing shelves, checking expiry dates, and keeping the pharmacy clean and organised.
Administrative Support - Updating records, booking repeat prescriptions, and helping with paperwork as needed.
Learning & Development - Completing apprenticeship training and applying new knowledge in the pharmacy setting.
Their focus is on excellent customer service, supporting pharmacy operations, and learning the foundations of healthcare service.
Training Outcome:Customer Service Lead. Employer Description:At BD Healthcare, we are a rapidly-growing retail pharmacy company based in the West Midlands, dedicated to providing our clients with unparalleled service and innovative healthcare solutions. As a leader in our field, we pride ourselves on our dynamic and supportive working environment, fostering growth, and encouraging employees to excel in their careers. Our team is a diverse and passionate group of professionals who share our commitment to excellence. With a strong focus on professional development and employee satisfaction, BD Healthcare offers competitive benefits, a vibrant workplace culture, and ample opportunities for career advancement.Working Hours :The applicant will work between 8:30am and 6:30pm, depending on the shift pattern. Hours will vary within this period in line with the rota, and occasional bank holiday work may be required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The role involves the apprentice working in an exciting busy office environment with the main duties involving the following tasks:
Opening and reading the mail and taking relevant actions where appropriate
General typing and administrative tasks
Creating and maintaining efficient filling systems
Receive guests and visitors, and co-ordinating meeting requirements
Ensure Work Based Evidence is collated in an appropriate way and logged
Able to organise assigned tasks and complete
Able to solve problems that arise
Work well in a team and cooperate with colleagues
Contribute to community day projects
Training:
You will learn on-the-job and be supported by a Mentor
You will attend the Manchester Training Academy for Classroom teaching (3–4) times throughout the duration
One-to-one support from a Specialist Skills coach
Training Outcome:
Customer Service Advisor
Team Leader
Employer Description:There are many reasons to join us here at MAN and many opportunities to grow with us across the UK and around the world.
We think you’ll agree that the best reason is to work with other people like you: people who work together to put our customers first, people who are proud of our product range and passionate about what it can do, people who don’t mind a bit of hard work and support each other to make sure we deliver our customer promises, every day.
Here you’ll be trusted and respected to be your best and do your best. It’s the MAN way.Working Hours :Monday to Friday.
Shifts to be confirmed (weekends may be required).Skills: Communication skills,IT skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
The role involves the apprentice working in an exciting busy office environment with the main duties involving the following tasks
Opening and reading the mail and taking relevant actions where appropriate
General typing and administrative tasks
Creating and maintaining efficient filling systems
Receive guests and visitors, and co-ordinating meeting requirements
Ensure work-based evidence is collated in an appropriate way and logged
Able to organise assigned tasks and complete
Able to solve problems that arise
Work well in a team and cooperate with colleagues
Contribute to community day projects
Training:
Business Administrator Level 3
You will learn on-the-job and be supported by a Mentor
You will attend the Manchester Training Academy for Classroom teaching (3-4) times throughout the duration
One-to-one support from a Specialist Skills coach
Training Outcome:
Customer Service Advisor
Team Leader
Employer Description:There are many reasons to join us here at MAN and many opportunities to grow with us across the UK and around the world.
We think you’ll agree that the best reason is to work with other people like you: people who work together to put our customers first, people who are proud of our product range and passionate about what it can do, people who don’t mind a bit of hard work and support each other to make sure we deliver our customer promises, every day.
Here you’ll be trusted and respected to be your best and do your best. It’s the MAN way.Working Hours :Monday to Friday.
Shifts to be confirmed (weekends may be required).Skills: Communication skills,IT skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
The role involves the apprentice working in an exciting busy office environment with the main duties involving the following tasks
Opening and reading the mail and taking relevant actions where appropriate
General typing and administrative tasks
Creating and maintaining efficient filling systems
Receive guests and visitors, and co-ordinating meeting requirements
Ensure Work Based Evidence is collated in an appropriate way and logged
Able to organise assigned tasks and complete
Able to solve problems that arise
Work well in a team and cooperate with colleagues
Contribute to community day projects
Training:
You will learn on-the-job and be supported by a Mentor
You will attend the Manchester Training Academy for Classroom teaching (3–4) times throughout the duration
One-to-one support from a Specialist Skills coach
Training Outcome:
Customer Service Advisor
Team Leader
Employer Description:There are many reasons to join us here at MAN and many opportunities to grow with us across the UK and around the world.
We think you’ll agree that the best reason is to work with other people like you: people who work together to put our customers first, people who are proud of our product range and passionate about what it can do, people who don’t mind a bit of hard work and support each other to make sure we deliver our customer promises, every day.
Here you’ll be trusted and respected to be your best and do your best. It’s the MAN way.Working Hours :Monday to Friday. Shifts to be confirmed (weekends may be required).Skills: Communication skills,IT skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
