Working with us as a Business Administration Apprentice, you will play a key role by contributing to helping maintain high standards for our clients and help grow the business. We strive to provide our clients with the highest standard of customer service, and you will be our "ambassador" delivering friendly and approachable experience, whilst working closely with our customers and colleagues.
This is an exciting opportunity for an enthusiastic, dynamic and engaging individual to join our team. Use your personality, ambition and drive to develop a rewarding career with us.
Full training will be given, whilst working towards a Level 3 Business admin qualification.
The role will include various administration duties with the aim of developing and having more responsibility during your apprenticeship. The role will include some of the following areas:
General administrative duties including typing correspondence by e-mail and letter
To undertake filing, record keeping, photocopying and distribution of relevant documents
Support to other members of the team as and when required
Using Microsoft Packages, in particular Word and Excel
To deal courteously and efficiently with all visitors
Answering the telephone in a professional manner and dealing with enquiries
Inputting data onto internal systems with a high level of accuracy
Dealing with requests for information
Ensuring that the Policies of the company are observed and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Apprenticeship Standard
Level 2 Functional Skills, maths and English if equivalents are not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:
A real opportunity for progression to a permanent position for the right applicant.
Employer Description:Home Heat UK have been operating nationwide for many years, ensuring quality work and complete customer satisfaction.
Home Heat UK is the number one company to call when you need emergency assistance or emergency repairs to your Central Heating system or boiler. Home Heat UK have been operating nationwide for many years and have built a strong reputation for professional and dependable Central Heating services, with contractors working alongside us all across the UK.Working Hours :Monday to Friday - flexible between the hours of 9.00am and 6.00pm - 1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Carry out comprehensive assessments of families’ strengths and needs, using a strengths-based and trauma-informed approach
Develop and implement individualised service plans with families, setting SMART goals and reviewing progress regularly
Provide practical and emotional support to families, using evidence-based interventions and techniques, such as motivational interviewing, solution-focused therapy, or parenting programs
Advocate for families and liaise with other services and agencies, such as social workers, health visitors, schools, or housing providers
Monitor and evaluate the impact and outcomes of the service, using appropriate tools and methods, such as feedback questionnaires, case studies, or outcome stars
Provide regular supervision and guidance to a team of family support workers, ensuring they follow policies and procedures, adhere to best practice standards, and meet performance targets.
Identify training and development needs of the team and facilitate learning opportunities, such as workshops, coaching sessions, or peer support groups
Contribute to the development and improvement of the service, by participating in team meetings, case reviews, audits, or quality assurance activities
Provide administrative and clerical support to the contact centre, including managing bookings, referrals, invoices, records, reports, and databases for the child contact centre
Systems and software, such as Microsoft Office
Administration duties
First point of contact for answering and directing phone calls, taking messages, and handling enquiries
Assisting with the organisation of staff meetings, training sessions, supervision sessions, appraisals, budgets, accounts, audits and financial reports
Assisting with the implementation of policies and procedures of the organisation and the national standards, NACCC
Assisting with the monitoring and evaluation of the services provided by the contact centre, including collecting data, conducting surveys, and producing reports
Training:
Business Administrator L3 Standard
College attendance will be required one day a month
Training Outcome:Subject to a successful apprenticeship you will be employed by the company and considered for a full time role.Employer Description:Happy Heaven is a registered charity to a charitable company by guarantee and an umbrella organisation which sets the National Standards to which Child Contact Centres must work.
Child Contact Centres are neutral places where children of separated families can enjoy contact with non-resident parents and sometimes other family members, in a comfortable and safe environment. Every year, this national organisation via its member centres support families and children in their local community.
Our centre is only suitable for families that are deemed to present minimal risk of violence or abuse. In some cases, a higher level of supervision is needed because a child or parent is at risk of harm. As a supervised contact centre, we can reintroduce a child to a parent where there has been a substantial gap in contact.Working Hours :Monday to Friday 10.00am - 6.00pm. Flexible to discuss.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
The post holder will be required to assist in the provision of an efficient reception team. Full apprenticeship and role training will be provided for this exciting new position in this patient-focused practice.
Duties Include:
Providing great care and customer service to our patients
Phone and face to face interactions
You will need a sensible attitude, as you will have access to sensitive and confidential information
You will be booking appointments
Managing patient requests
Updating records and notes
Supporting the practice teams in delivering excellent care
You will be part of the medical reception team and will be trained to:
Talking to patients, care navigating and booking appointments
Accessing and updating medical records
Managing prescription enquiry’s
Filing and carrying out administrative tasks
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the manager which are relevant to your role within the company to meet the overall business needs.Training:As a Business Administrator Apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Apprenticeship Standard
Level 2 Functional Skills in maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time (minimum 6 hours weekly) will be dedicated towards training and learning new skills.
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions.
All evidence will be logged to your electronic portfolio.Training Outcome:
General practice has many avenues to explore; a good grounding in a medical/GP admin team can take you into the administrative world of healthcare or into the clinical world
Progression can be into NHS management, coding, medical secretary roles, summarising, contract management, healthcare or clinical. The opportunities for someone who wishes to develop and learn are endless
Employer Description:You can contact the surgery online to tell us about your non emergency medical problem or ask an admin question. You can ask for help from anywhere within the UK, and with any device. Using Online Consultations allows us to quickly and safely decide on the best way to help you, your child, or an adult in your care.Working Hours :The Practice is open between the hours of Monday - Friday between 8.00am - 6.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Non judgemental,Patience,Good attendance record,Enthusiasm,Confidentiality,Well presented....Read more...
This Level 3 HR Apprenticeship will enable you to learn how HR supports an organisation and John Crane's culture, while developing a deep understanding of how your role supports colleagues and our business goals. The friendly HR team at John Crane in Slough are looking for HR administrative support to help support and coordinate a wide variety of HR activities. Full training will be given for you to learn about our whole employee life cycle from recruitment and on-boarding, employee engagement and employee relations.
Alongside your day job you will be given the time to work towards your Level 3 HR qualification with the training provider BPP the learning will be via online teaching, coaching, face-to-face workshops and training within our workplace.
Full training will be given so you will be able to provide:
Administrative Support
Recruitment administration (raising requisitions, new hire forms and ensuring successful onboarding).
Monitor background screening process, escalate discrepancies and conduct right to work checks for all new hires.
Coordinate weekly new starter site inductions and carry out HR system demos for new starters, follow up with new joiner engagement check ins.
Employee Records and Data Management
Liaise with People Operations colleagues to ensure activities are completed and data integrity is maintained.
Run monthly metrics reports including starters and leavers.
Support quarterly audits including running reports, data checking and escalating to the HR Generalists when needed Employee Relations.
Supporting employee relations matters including drafting invite letters, attending meetings and taking minutes where necessary.
Serve as a point of contact for employee enquiries regarding HR policies, procedures, and benefits.
Absence management – tracking of long term absence and proactively supporting managers with short-term absence management.
Support the implementation of employee engagement initiatives and activities.
Employee Engagement
Support employee engagement activities and participate in the employee engagement network.
Site engagement / Key Awareness / DEI – support site engagement activities DEI activities Learning & Development.
Training Delivery – support our internal training programmes.
Training Outcome:Upon completion of your Level 3 Apprenticeship there could be the opportunity to gain your full CIPD qualifications via a Level 5 and Level 7 (degree level apprenticeship).Employer Description:Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 global sites in over 50 countries employing more than 6,000 employees worldwide. We partner with our customers and help them meet the latest environmental standards and keep their operations safe and controlled. John Crane is part of Smiths Group, For over 170 years, Smiths has been improving our world through smarter engineering. Our technology benefits millions of people every day – making travel safer, supporting sustainable energy transition, efficiently heating, cooling our homes, and helping our world stay connected.Working Hours :Monday to Friday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Microsoft Office Suite,Excellent communication skills,Ability to plan,Ability to meet deadlines,Strong interpersonal skills....Read more...
Key Responsibilities:
You will work under the direction of the Early Years teacher to support and enable access to learning for all pupils, and support with classroom management.
· Working under the direction of the teacher to deliver and assess teaching and learning activities
· Supervise and support pupils, including those with SEND, to ensure safety and access to learning.
· ; Assist with the development and implementation of individual education plans.
· Establish strong and respectful relationships with pupils based on their individual needs.
· Promote and exemplify the school values of: Independence, Integrity, Respect, Responsibility, Cooperation and Determination.
· Encourage pupils to interact with learning, including playing alongside children to take the learning to where they are.
· Promote high standards of behaviour and engagement, whilst promoting self-esteem and independence.
· Create and maintain a purposeful learning environment in line with the areas of learning in the Early Years Foundation Stage.
· Assist with the planning of learning activities.
· Monitor pupil progress and accurately record this.
· Provide regular feedback to the teacher on pupil achievement and progress.
· Timely and accurate preparation of resources and equipment to support staff and the learning environment.
· Establish constructive relationships with parents/carers.
· Provide administrative support to the teacher.
· Undertake structured and agreed learning activities in small groups ie: phonics.
· Support the use of ICT in learning and develop pupil competence and independence.
· Attend relevant meetings and training as required.
· Accompany children on trips and visits.
· Contribute to the wider life of the school e.g. clubs and events.Training Outcome:
Candidates may go onto further Early Years qualifications
Employer Description:Holme Community School is an exciting place for children aged 3 to 11 years old to learn and grow. We pride ourselves on being an exciting place for children to realise their potential and develop their talents, in an environment that puts happiness and wellbeing at the heart of everything we do. Our Early Years setting is a large, well-resourced space with great outdoor facilities. It’s a popular provision for children from 3 years.Working Hours :Monday to Friday, shifts to be confirmedSkills: Communication skills,Attention to detail,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Polite....Read more...
You will be handling incoming customer sales inquiries, build client relationships, identify sales prospects, and broaden your insurance knowledge. You'll also provide great customer service and administrative assistance
Becoming an integral part of our team's success, ensuring that the office operates smoothly and that our clients are satisfied at all times
You will be given full training right from the beginning and supported throughout your journey with us
If you’re determined to succeed, have a positive attitude and know when to ask for help, then we can train you in the knowledge needed to be a success!
Duties would include:
Consistently offer a thorough and competent service while following company, industry and regulatory guidelines and procedures
Liaising with new/existing clients over the telephone, by email and by post
Updating the database and maintaining records
Running through new quotations
Chasing of all new business cases every week
Pursuing all current business inquiries on a weekly basis
Maintaining filing systems
Dealing with daily post
Renewing insurance policies
Admin related work
Making/receiving numerous telephone calls
Processing/attending to diaries
Problem solving and critical thinking
Training:At least 20% of your working hours will be spent training or studying.2 hours once a month you will have 'face-to-face' with your skills-coachTraining Outcome:There is plenty of scope for development within the company and you will be given full training right from the beginning and supported throughout your journey with us.Employer Description:LAST IN THE ALPHABET. FIRST IN SERVICE! An innovative insurance broker, specialising in all types of insurance. With over 20 years’ experience in the insurance industry, XYZ Insurance specialise in providing insurance for those needing a policy tailored to their needs. Our focus is providing exceptional service and cover to those who carry passengers, parcels or drive vehicles for their own personal business. You may not immediately realise it but insuring those who drive for a living is often a difficult task. While you may be able to purchase basic motor insurance online, working with an independent agent like XYZ insurance is the best option if you need more specialised solutions. Here at XYZ Insurance we realise that speed and service are of the essence, as if your wheels aren’t turning… you’re not earning! XYZ Insurance has the knowledge and expertise to make sure you are covered in the event of any type of accident or incident. We are always here for you; whether you want to purchase a policy today or you are just asking questions, our team will make sure you get the service you need. XYZ Insurance may be last alphabetically, but we are first in customer service and satisfaction.Working Hours :Hours are 35 per week,
9:00am to 5:00pm Monday to Friday
(No weekends)Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working....Read more...
The Apprentice Junior Content Producer will be responsible for developing and creating content that can be used across a variety of media including but not limited to print, digital and social. The role is responsible for the development and distribution of the media and reporting on the performance of any campaigns agreed with the business
They will have the chance to experience working with several creation and editorial tools to allow them to create videos, images and social media content to showcase
The successful candidate will work with internal stakeholders, external clients and marketing partners to understand and document their goals and ambitions and turn this into quality content to promote and increase brand awareness, client base and more
Roles & Responsibilities can include:
Understand targets markets and customer needs in those markets
Develop requirements for each client and market segment
Determine the best channel, service or content required to deliver content
Create and develop engaging online content including videography, graphics, blogs and photography
Implement and support marketing strategies including social media, email campaigns, blogs, and display advertising
Ensure that all created materials meet the standard required by the client and business
Use Digital and Social Media platforms to communicate with clients and share content
To create and promote engaging content
Actively grow engagement and followers and report on progress, and prioritise the marketing activities
Liaising with the wider marketing team including the digital agency, PR team and marketing teams
Posting into other avenues of social media that agencies don’t cover to increase audience engagement
Collaborating with designers to ensure all designs align across marketing channels
Collaborate with designers and developers, using authoring languages to create content for the World Wide Web, which may include video, images, text (or “copy”) and web pages and social media content
Supporting design and strategy for offline marketing
Updating information and designs on ticketing site, company website and other marketing platforms
General office and event support
Administrative tasks for day to day running of the business
Creating digital content both via animated presentations and video
Creating images and graphics using Photoshop, Adobe Editing Suite or similar
Collating information and preparing it for conversion to digital content
Modifying and updating websites
Training:
Content Creator Level 3 Apprenticeship Standard
Training Outcome:
Next level apprenticeship
Employer Description:We are an award-winning creative design and digital agency working alongside a variety of clients and with a particular specialty in the automotive sector. We formed in 1996 with a purpose to work in areas where creative design can make a difference to our clients' sales and marketing performance. We create engaging work with intelligent ideas and provide the highest level of commitment to service.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Knowledge of Adobe Software,Social media platforms,Positive,Can-do approach,self-starting,Reliable,Honest with a drive to succeed....Read more...
You won’t have to work at a polling station giving out ballot papers, but you will be part of the core team who makes sure that our 75,000 electors can vote by visiting a polling station or by post.
You will be working in the council offices within a small team in an administrative role. You would be dealing with customers, our councillors and others teams around the council.
This role is very varied and you can be talking to a customer about their postal vote or checking ballot papers to make sure the wording is correct. You will also be processing local searches on our Total Land Charges software system, making sure that the work is done within set timelines.
The tasks that you will be dealing with include but won’t be limited to:
Sorting and scanning electoral registration forms, then inputting information onto a data base regarding electoral registration as well as making enquiries of customers.
Dealing with customer and Officer enquiries on the telephone, by email as well as in person regarding registering to vote, voting by post or at a polling station.
Dealing with office-based services which can include, receiving and sending post, copying, scanning and filing of documents.
Using our election management system to update staff, polling stations and many other areas of election planning.
Assisting the Land Charges Officer with processing searches submitted by Solicitors as an essential part of buying a property.
Whilst working mainly within the Electoral Services and Local Land Charges team, team we will ensure you are able to gain knowledge of how the Council works as a whole by spending time in other areas and learning their processes and roles.
Please note, during the election period travel to other locations is neccessary, therfore candidates are required to have a full driving licence and their own transport.Training:
Within the first 15 months additional training is delivered from Loughborough College, one morning a week for 12 weeks, dates are subject to enrolment date. (lessons are delivered virtually currently with optional drop in sessions at College if required)
We use an online portfolio that is updated with learning and development completed onsite.
A dedicated Trainer/Assessor from Loughborough College will plan visits to come and see you in the workplace.
Training Outcome:The successful candidate will be eligible to apply for internal vacancies that are advertised at the Council.Employer Description:Harborough District Council (HDC) is a small rural based Local Authority the main office is based in Market Harborough. The role of HDC is to support the residents of the district. The Council supports the residents of the whole 240 square miles with waste management, planning, housing, council tax, Leisure services as well as running elections and electoral registration.Working Hours :Monday - Friday 9am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Greeting and assisting visitors at the reception
Supporting management with routine tasks as required
Collaborating with various departments to gain operational insight and experience
Supporting the Sales and Marketing team in administrative and organizational tasks.
Entering, updating, and maintaining accurate records within the Company Management System, including spreadsheets
Professionally managing and directing phone calls and emails, ensuring prompt and clear communication
Taking messages and delivering them promptly to the appropriate team members
Receiving and processing customer orders from phone, email, and website sources
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 Business Administration qualification, with training in how to:
Use multiple IT packages and systems in order to write letters/emails, perform financial processes and analyse data.
Produce accurate records and documents including emails, letters, files, payments, reports and proposals
Exercise proactivity and good judgement, in order to make effective decisions based on sound reasoning
Plan and organise a variety of different tasks in order to manage the expectations of colleagues at all levels
Manage projects, including the use of tools to scope, plan, monitor and report
For a full list of programme modules visit: velocity-pt.co.ukTraining Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday, 8.00am - 4.30pm.
30 minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Provisioning Agents are responsible for provisioning new services for customers, providing walkthroughs and guidance to allow customers to use Gradwell products and services without issue. You will also be required to provide administrative support to the provisioning team and new customers, including (but not limited to) provisioning broadband circuits and importing telephone numbers to the Gradwell platform.
You will also be required to complete the handover of new customers, to our BAU support channels, ensuring that the customer has all the information at their fingertips, so that they can effectively utilise services provided by Gradwell.
This is a customer-centric role at the heart of Gradwell’s Service operations. You’ll be well-organised with a great attention to detail, with a passion for customer service. Excellent communication skills (written and verbal) along with a keen problem-solving attitude.
Processing of provisioning activities including lines and connectivity, submitting number ports and performing associated administrative tasks
Managing and processing additional work requests using our ticket-based CRM, liaise, co-ordinate and maintain relationships with carriers and suppliers
Support, co-ordinate and maintain relationships with internal teams
Update and maintain provisioning documentation and system
Provide regular communication and support to customers via email, telephone
Carry out customer service tasks to support the wider team when needed
Operate to set SLA targets
Training:Business Administrator Level 3.Training Outcome:We have career models mapped out for all teams starting from entry levels through to senior positions in the company. We fully invest in our people ad promote from within whilst supporting them with all the necessary training and development to align to their career goals.Employer Description:Gradwell Communications Ltd is a leading provider of cloud communications solutions, dedicated to helping businesses of all sizes enhance their communication capabilities. Founded in 1998, Gradwell has been at the forefront of delivering innovative cloud technology, developed in-house by their expert team.
Gradwell offers a comprehensive range of services, including their proprietary business phone system (Wave), SIP trunking, and award-winning unified communications solutions that integrate seamlessly with platforms like 3CX and Microsoft Teams. Their portfolio also includes business mobile and connectivity options, designed to support the diverse needs of modern businesses.
With a strong focus on customer satisfaction, Gradwell is committed to understanding the unique needs of each client, providing tailored solutions that empower businesses to communicate more effectively. Their acquisition of The Technology Group in 2021 has further strengthened their position as the largest 3CX partner in EMEA, expanding their product offerings and technical expertise.
Gradwell’s mission is to build long-term relationships and solve business challenges through effective communication solutions, ensuring that their clients can make the right conversations happen.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Problem solving skills,Team working,Willingness to learn,Interest in IT industries,Excellent customer service,Written communication skills,Good level of accuracy,Ability to use initiative,Manage own workload,Can do attitude,Technical skills,Time management skills....Read more...
Greeting and assisting visitors at the reception
Supporting management with routine tasks as required
Collaborating with various departments to gain operational insight and experience
Supporting the Sales and Marketing team in administrative and organizational tasks.
Entering, updating, and maintaining accurate records within the Company Management System, including spreadsheets
Professionally managing and directing phone calls and emails, ensuring prompt and clear communication
Taking messages and delivering them promptly to the appropriate team members
Receiving and processing customer orders from phone, email, and website sources
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 Business Administration qualification, with training in how to:
Use multiple IT packages and systems in order to write letters/emails, perform financial processes and analyse data.
Produce accurate records and documents including emails, letters, files, payments, reports and proposals
Exercise proactivity and good judgement, in order to make effective decisions based on sound reasoning
Plan and organise a variety of different tasks in order to manage the expectations of colleagues at all levels
Manage projects, including the use of tools to scope, plan, monitor and report
For a full list of programme modules visit: velocity-pt.co.ukTraining Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Thursday, 7.45am - 4.30pm and Friday, 7.45am - 3.15pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Duties
Assist the lead teacher in planning and delivering lessons.
Help with the preparation of learning materials and resources.
Support students in their learning activities and help them stay focused and engaged.
Provide one-on-one support to students who require additional help.
Foster a positive and inclusive classroom environment.
Encourage student participation and promote confidence in learning.
Administrative Tasks:Maintain accurate student records and documentation.
Assist in organizing classroom displays and resources.
Help with the preparation of reports and assessments as needed.
Behaviour Management:Support the teacher in managing classroom behaviour and promoting positive conduct.
Assist in implementing school policies and procedures related to student behaviour and safety.
Attend training sessions and workshops to enhance skills and knowledge.
Work towards relevant qualifications, such as a Level 2 or 3 Teaching Assistant qualification.
Seek feedback from mentors and supervisors for continuous improvement.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:The journey after a teaching assistant apprenticeship is filled with opportunities for growth and development. Your next steps will depend on your interests, career goals, and the type of impact you wish to have in the education sector. Whichever path you choose, the skills and experience gained during your apprenticeship will serve as a solid foundation for your future career!Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday - Hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Attain a Level 3 qualification by attending tutorials and classes and by completing all assignments set
Attend training sessions as appropriate and be responsible for self-improvement
Raise pupil achievement by supporting the teacher and EYFS team
Assist with physical management and personal care needs for children in EYFS
Work with individual and groups to encourage them to achieve greater independence and self-confidence
Establish rapport and respectful, trusting relationships with pupils, acting as a role model and setting high expectations
Supervise and provide support for all pupils
Promote inclusion and acceptance and to engage in activities led by the teacher
Evaluate learning and provide feedback as needed
Follow instructions of teachers and EYTA with planning, delivery and evaluation of learning activities
Promote good pupil behaviour and deal promptly with conflicts
Contribute towards resourcing teaching
Listen to children read, read and tell stories to individuals or groups
Work with pupils on programmes linked to local and national curriculum and learning strategies and feed back to the teacher
Monitor pupils’ responses to learning activities and achievement as directed
Support the effective use of ICT and develop pupils’ competence and independence in its use
Undertake routine administrative tasks
Be aware of and comply with policies relating to child protection, health & safety, confidentiality, safeguarding and data protection, reporting all concerns to a nominated person
Attend and participate in meetings as required
Participate in the school’s Performance Management process
Accompany staff and pupils on visits, trips and out-of-school activities
Develop an excellent understanding of a child’s development and learning and working with children with a range of educational needs
Motivate and encourage children to meet targets for learning and/or behaviour
Training:
Level 3 Teaching Assistant Apprenticeship
Location - Firthmoor Primary School, Ingleby Moor Crescent, Darlington DL1 4RW
Working 5 days per week inclusive of 1 day release for study at Darlington College
Training Outcome:There may be an opportunity to secure a long-term position after successful completion of the apprenticeship.Employer Description:We are dedicated to providing the very best care and education for all our children. We want our school to be a happy, inclusive and successful community.
Within a safe, positive and supportive environment, our children are encouraged to take responsibility for their own health and well-being. We promote a love of learning, which encourages our children to aim high and become valuable members of society.
We pride ourselves on being a school at the heart of the Firthmoor, involving pupils, parents and the wider community in our achievementsWorking Hours :Monday - Friday with one day at Darlington College. Total hours per week: 37 hours a week. Term time only plus 5 days. Exact working days and hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Timekeeping,Flexible,Approachable,Enthusiastic,Motivational and encouraging,Relationship building,Role model,Emotional resilience,Patient and firm,Continuous improvement....Read more...
Attain a Level 3 qualification by attending tutorials and classes and by completing all assignments set
Attend training sessions as appropriate and be responsible for self-improvement
Raise pupil achievement by supporting the teacher and EYFS team
Assist with physical management and personal care needs for children in EYFS
Work with individuals and groups to encourage them to achieve greater independence and self-confidence
Establish rapport and respectful, trusting relationships with pupils, acting as a role model and setting high expectations
Supervise and provide support for all pupils
Promote inclusion and acceptance and to engage in activities led by the teacher
Evaluate learning and provide feedback as needed
Follow instructions of teachers and EYTA with planning, delivery and evaluation of learning activities
Promote good pupil behaviour and deal promptly with conflicts
Contribute towards resourcing teaching
Listen to children read, read and tell stories to individuals or groups
Work with pupils on programmes linked to local and national curriculum and learning strategies and feed back to the teacher
Monitor pupils’ responses to learning activities and achievement as directed
Support the effective use of ICT and develop pupils’ competence and independence in its use
Undertake routine administrative tasks
Be aware of and comply with policies relating to child protection, health & safety, confidentiality, safeguarding and data protection, reporting all concerns to a nominated person
Attend and participate in meetings as required
Participate in the school’s Performance Management process
Accompany staff and pupils on visits, trips and out-of-school activities
Develop an excellent understanding of a child’s development and learning and working with children with a range of educational needs
Motivate and encourage children to meet targets for learning and/or behaviour
Training:
Early Years Educator Apprenticeship Standard
StandardLocation – Firthmoor Primary School, Ingleby Moor Crescent, Darlington DL1 4RW
Working 5 days per week inclusive of 1 day release for study at Darlington College
Training Outcome:There may be an opportunity to secure a long term position after successful completion of the apprenticeship.Employer Description:We are dedicated to providing the very best care and education for all our children. We want our school to be a happy, inclusive and successful community.
Within a safe, positive and supportive environment, our children are encouraged to take responsibility for their own health and well-being. We promote a love of learning, which encourages our children to aim high and become valuable members of society.
We pride ourselves on being a school at the heart of the Firthmoor, involving pupils, parents and the wider community in our achievementsWorking Hours :Monday – Friday with one day at Darlington College.
Total hours per week: 37 hours a week.
Term time only plus 5 days.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Initiative,Flexibility....Read more...
Generate sales opportunities and meetings for products and services for Field Sales
Call and create leads/opportunities from the company database and new business
Opportunity seeking for new business
Arrange meetings and manage diaries for the Field Sales
To log calls and keep CRM updated
Work alongside other departments to create opportunities
Inform customers of products and services available in a confident manner
Track appointments made for Field Sales
Attend new product training when required
Data gathering
Training:IT Technical Salesperson Level 3 Apprenticeship Standard:
Training will be remote based learning
Your training will be conducted 3 times a month during working hours
Training Outcome:
Full time employment on offer
Employer Description:Our objective is simple –
to become the preferred technical solutions provider for SME businesses across the United Kingdom, backed up by market leading customer service.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Administrative skills,Logical,Team working,Creative....Read more...
Accounts preparation for a variety of clients
Preparing VAT returns
Preparing CIS returns
Preparing management accounts
Advanced bookkeeping
Any other accounts/admin related duties required to support the team
Training Outcome:
Opportunity to become a full time member of the team
Employer Description:We started our business in April 1983 with the aim of providing a friendly, flexible personalised service to small and medium sized businesses and companies. We realised that they required help to manage their finances and tax affairs.
We offered bookkeeping, payroll, accountancy and taxation services. We gave free quotes and fixed prices and provided free telephone advice. We quickly gained an excellent reputation, not only with our clients but with banks, financial institutions and tax offices throughout Nottingham and the East Midlands.Working Hours :Monday to Thursday, 9.00am to 5.30pm. Friday early finish.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Dispensing of medication to patients
Over counter sales of non-prescription medication
Check and monitor prescription slips
Health & Safety Responsibility
Observing COVID Restrictions and Guidelines
Use of Patient Record Systems and use of smart card
Data Entry relating to medication
Labelling and Dispensing
Accuracy and Attention to detail
Numerate
Working within a team environment
Liaison with Doctors surgery and health professionals
Training:Level 2 Pharmacy services assistant apprenticeship standard, including Functional Skills in English and maths if required.Training Outcome:
Possibility to move onto Pharmacy Technician Level 3 Apprenticeship
A potential permanent position within the organisation
Employer Description:A local community pharmacy, helping to serve our community. We serve the needs of our local community with prideWorking Hours :To be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
To support the delivery of an appropriate play based Early Years Foundation Stage (EYFS) curriculum that enables children to make individual progress
To understand and work to all nursery policies and procedures and statutory guidance, to help ensure the nursery meets Ofsted requirements at all times
To provide a safe, caring, stimulating educational environment, both indoors and outdoors, at all times for the children
Training:
Early Years Educator Level 3
Training will include paediatric first aid qualification
Day release once a month, work-based learning
TLC, Pool, Redruth and in the workplace
Training Outcome:Future opportunities to develop skills, knowledge and responsibilities.Employer Description:Private early years providerWorking Hours :Monday to Friday 8am to 6pm, Variable shifts between start and finish times, varying shifts or set shift patternSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Dispensing of medication to patients
Over counter sales of non-prescription medication
Check and monitor prescription slips
Health & Safety Responsibility
Observing COVID Restrictions and Guidelines
Use of Patient Record Systems and use of smart card
Data Entry relating to medication
Labelling and Dispensing
Accuracy and Attention to detail
Numerate
Working within a team environment
Liaison with Doctors surgery and health professionals
Training Outcome:
Pharmacy Technician Level 3 Apprenticeship
A permanent position within the organisation
Employer Description:We're part of Care+ Medicines Limited a family-owned, independent pharmacy group. Discover a new kind of pharmacy offering the highest standards of patient care, health clinic services as well as a prescription service you can rely on.Working Hours :To be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Answer calls
Filing
Emails
Using inhouse systems (MIS, Matrix)
General admin/ computer use
Invoices
Excel, word and other microsoft programmes
Booking in goods
Attend meetings and writing minutes
Ordering consumables
Business to Business calls (working with new and existing clients)
Training:
Business Administrator Level 3
Functional Skills Maths/ English if required
No day release
Training Outcome:Potential for a long term career for successful apprentice Employer Description:Founded in 2003, we are a leading UK direct mailing house and offer unrivalled direct mail solutions. We combine a professional agency approach with a strong direct mail foundation.Working Hours :Monday - Friday, 8:30am - 4:30pm
30 min breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative,Patience....Read more...
Processing Purchase invoices
Reconciling Purchase statements
Assisting with payment runs
Filing
Sage transactions
Credit card reconciliation
Monitoring emails
Responding to account queries
Processing staff expenses
Training:
Accounts or Finance Assistant Level 2 Apprenticeship Standard
Training schedule has yet to be agreed upon, further details will be made available at a later date
This apprenticeship aligns with:
Institute of Certified Bookkeepers for Associate AICB
Institute of Accountants and Bookkeepers for Associate AIAB
Training Outcome:
Possibility of full-time position within the company
Employer Description:Mechanical and Electrical Building Services contractorWorking Hours :Monday to Thursday: 8am to 5pm
Friday: 8am to 4pm
Working hours to be discussed with a successful candidate depending upon ageSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Duties will include (but will not be limited to):
Assisting the finance office with primarily data input for payroll
Invoicing
Purchase ledger activities
Training:
Business Administrator Level 3
Work-based training with an assigned tutor. No need to go to another location, e.g. college
Training will be ongoing for the 15-month learning period, with assessments at the end which will last up to 3-months
Training Outcome:The qualifications and experience gained upon successful completion of this apprenticeship will allow you to apply for further roles within this sector. Employer Description:Our mission is to provide comprehensive support services to children and young people with any form of physical, learning or sensory impairment living in Dartford, Gravesham, Sevenoaks and the surrounding areas.Working Hours :Monday to Thursday 9am - 5:30pm, Friday 9am - 5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
You will be interacting with both small, medium and large customers to promote the brands, ensure that product is available for the end consumer to purchase. Work with business to maximise their profitability.Training:
Chartered Manager Degree Level 6 delivered in partnership with Manchester Metropolitan University
The training will be block release
Training Outcome:Exceptional training and development throughout the duration of your apprenticeship and beyond.
Opportunity to progress through our Sales Organisation via a number of career pathways.Employer Description:CCEP is the world's largest soft drinks manufacturer, with over 42,000 people, serving customers in 31 countries.
Within GB we have 5 manufacturing and distribution sites and 3 officesWorking Hours :This is a field-based Monday to Friday role (occasionally Saturdays), in your appointed territory
Typical working day is 8:30am to 4:30pm or 9am to 5pm
Territories will be London, Leeds/Bradford, Sheffield/Nottingham, Bristol & EdinburghSkills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience,Resilience....Read more...
Administrative support and supporting learners/colleagues/visitors by phone, email and face-to-face
Data input and administration of e-learning systems
See Job Description for skills and responsibilities to be developed during the apprenticeship training period.
Training:
Apprentice will receive one day per week assigned for off-the-job study time. Training is delivered fully virtually by Damar Training.
Training Outcome:
Permanent Band 3 contract (£24,071 - £25,674) upon successful completion of apprenticeship training period. Professional development opportunities are highly encouraged at the trust.
Employer Description:The Christie NHS Foundation Trust, situated in South Manchester, is the largest cancer treatment centre of its kind in Europe, and an international leader in cancer research and development.Working Hours :37.5 hours per week. Monday to Friday 8am-4pm or 9am-5pm. Working hours will regular office hours, but may involve occasional early evening/
Saturday hours to support educational events.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Logical,Team working,Initiative....Read more...
Admin/Receptionist work
Liaising with HMRC/Clients (e.g phone calls, letters, emails)
Analysing sole trader accounts
Bookkeeping
Assisting with VAT returns
All of the above training will be provided and overseen by a member of staff.Training:This apprenticeship is 15 months plus 3 months for End Point Assessment and gateway.Training Outcome:There may be an opportunity to secure a long term position after successful completion of the apprenticeship.Employer Description:TM Accountancy and Finance, a professional Darlington accounting firm founded in 2020, has many combined years of experience. Our expertise have proven to be invaluable as we have assisted hundreds of clients throughout the nation, who have came to TM Accountancy and Finance in the search of a personal and dependable service.Working Hours :Monday to Friday, 8am – 3pm with day release to College (on the specified date).Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Custome rcare skills,Reliable,Motivated,Thorough,Basic MO knowledge....Read more...
