Working within the Shrewsbury location as a Customer Service Apprentice
Communicating with customers/clients face-to-face,via emails/digitally, telephone and also in person with other departments and service users
Completing documentation/administrative tasks
Use of IT Systems, including Microsoft Office
Assisting customers at the trade counter
Learning products and services available to customers
Learning how to deal with all types of enquiries
Logging orders onto the system/ stores management systems
Chasing parts and orders and learning all system processes
Learning and gaining knowledge of products
Building skills with communications and customer relations
Some picking and packing of goods/products
General housekeeping duties
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Functional Skills maths & English Level 2 (If Required)
Min 20% OTJT
EPA
No day release- inhouse training
Training Outcome:
Can progress within business depending on business needs and performance
Employer Description:Hayley Group is the largest independent distributor of engineering products and consumables in the uk. They are an equal opportunities employer, currently employing over 1000 people who provide industry leading customer service.Working Hours :Monday - Friday, 8.30am - 5.30pm.
1 Hour Lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness....Read more...
Main Responsibilities:
Support the Careers, STEM and Events team in delivering activities and events for young people in schools, colleges, and the wider community.
Assist with scheduling and coordinating STEM and careers events, including booking venues, preparing materials, and supporting on-the-day logistics.
Communicate with schools, colleges, employers, and other partner organisations via email and telephone to share information and coordinate activities.
Maintain accurate records of event attendance, participant information, and stakeholder contacts in the team’s database.
Support the promotion of STEM and careers activities to young people, parents, and other stakeholders.
Monitor the team inbox, respond to general enquiries, and forward more complex queries to the appropriate team member.
Assist in the preparation of reports and resources to support Careers and STEM initiatives.
Carry out other administrative duties as required, including keeping up to date with your apprenticeship qualification and attending events.
Training Outcome:Potential to apply for a permanent position within the company.Employer Description:Leicestershire Education Business Company (LEBC), a charity opening up career opportunities for young people by connecting businesses with schools and colleges for over 30 years. LEBC’s services helps future generations transition from education to the workplace by providing careers guidance, employer encounters and work experience with employers looking to find talent. Together, with local employers, LEBC is helping shape the future workforce.Working Hours :Monday to Friday.
37.5 hours/week, flexible, between 8.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative....Read more...
Administrative & Office Duties:
Reception duties which includes welcoming visitors, providing refreshments and answering the telephone
Purchase and sales ledger
Filing
Preparing weekly, monthly and annual reports
Reconciling delivery note, invoice and contract file paperwork
Managing the flow/traceability of documents within the business
Maintenance of First Aid provision and all associated paperwork
Organising hand tool maintenance
Assisting with general workshop requirements
Assisting with Health and Safety administration duties
Ordering PPE, stationery and sundries, maintaining stock levels
Taking the post to the post office
Driving company vans and vehicles
Sales Duties:
Greeting customers
Picking, checking and assisting with loading small sale orders onto vehicles
Unloading deliveries (manually or using a forklift)
Recording sales for invoicing
Maintaining stock levels
Training Outcome:The potential for a full time permanent position and chance to progress further with the business. Employer Description:Colley Farm Buildings is a family run portal steel framed building company, operating across Yorkshire and North Lincolnshire. Mainly working in the agricultural sector to UKCA standards the company has expanded rapidly over the last 10 years and holds over 50 years’ experience within the industry.Working Hours :Monday to Friday, times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Provide a warm, welcoming first point of contact for parents and visitors, representing the school at all times with good humour and a smile
Provide high quality, administrative support to the school and oversee the upkeep of the school’s shared areas
Control access to the school in line with the school’s safeguarding procedures, including signing in visitors, checking identification as necessary, issuing passes and notifying them of safeguarding and safety procedures
Training Outcome:This apprenticeship provides a strong foundation for a career in school administration and wider business support roles. During the apprenticeship, the successful applicant will develop essential skills such as communication, organisation, diary management, record keeping and stakeholder engagement. After completion, many apprentices progress into permanent roles such as School Administrator, Senior Admin Assistant, Office Coordinator or PA.Employer Description:Bygrove Primary School is an outstanding one-form entry primary school serving a multicultural community near Canary Wharf in the East End of London. Our pupils are at the heart of everything we do. They are happy, friendly, well-behaved & they love learning. They achieve results in all subjects that are well above the national average. We have dedicated staff teams who understand that success is built on strong relationships. So how do we do it? We work hard together at doing the right things but we have a lot of fun doing it. Aiming high is our motto & the sky’s the limit!Working Hours :Monday to Friday 7.45am- 3.45pm. Term time only.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
We are looking for a highly motivated individual to provide a high standard ofadministrative/clerical support for Enigma Healthcare (EH).
The main duties of the job include:
Organising the clinical diaries, typing clinic letters/referrals and associated documentation as required and ensuring smooth running of the clinics
Arranging clinic appointments and liaising with patients
Preparing documentation pre/post clinic including sending post op information
Working with the wider team to ensure day to day running of specified services are met
Identify improvement of systems and processes to increase efficiency
Ensure that patient experience and quality of care is considered at all times
Develop and maintain effective communication both within the clinical and administration team
Use own initiative, as well as working as part of a team
Work with the team in preparation for CQC inspections
Assist when required, with service development
Proactive thinking in relation to delivering all EH services
At times might be required to communicate complex and sensitive information
Assist with the initial response to complaints and escalate as appropriate
Front of house delivery, ensuring a professional and courteous manner at all times
Assist with patient pathway management
Taking payments
Ensuring referrals are processed efficiently
Action incoming emails and enquiries in an effective manner
Scanning of patient related documentation and uploading to healthcare records as required
Input data into the patient healthcare records as necessary
Support clinical staff with general administrative tasks as requested.
Carry out daily/weekly checks upon request, with the possibility of partaking in audits as required
Ensure clinic rooms are clean and tidy following clinics
Ensure the safety of yourself, colleagues and customers in the centre
There may be on occasions a requirement to carry out other tasks as the service expands
Provide administrative support to Dermatology Consultants such as typing letters, invoicing for insurance claims etc.
Training:
The apprentice will get on the job training at the workplace meaning that there is no day release to Macclesfield College
Training Outcome:
After completion of your apprenticeship you will potentially have the opportunity to progress onto full time positions within the business
Employer Description:Enigma Healthcare in Tarporley offers high-quality diagnostics and treatments across specialties, with no waiting lists. We provide personalised, patient-centred care, ensuring tailored treatment plans and a seamless healthcare experience.Working Hours :Monday to Friday - 8.00am to 4.00pm or 9.00am - 5.00pm - 30 min lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Patience,Positive attitude....Read more...
Up to £30,000 + Great BenefitsAn exciting and varied new entry-level position is now available for a proactive, detail-oriented graduate calibre individual to support our client’s team in the smooth running of day-to-day business processes. This role is perfect for an ambitious individual looking to build a career in financial services within a professional, client-focused environment.Our client specialises in providing strategic financial planning for private clients, trustees and corporate businesses. As such, the role demands a high degree of professionalism, confidentiality, and exceptional client care.The successful Practice Administrator will provide efficient and effective administrative support to the financial advisory team, enabling them to focus on delivering high-quality client service. This includes handling client-related documentation, maintaining accurate records, managing schedules and appointments, ensuring compliance with financial regulations, and contributing to the overall operational excellence of the firm.Key Responsibilities
Manage and update client records, ensuring accuracy and confidentiality.
Maintain and organise office files both physical and digital to ensure easy retrieval.
Prepare meeting packs, including reports and supporting documentation, ahead of client meetings.
Creating client letters/documents following meetings with advisers.
Handle correspondence with clients, product providers, and other stakeholders.
Support advisers with system navigation, including CRM tools, back-office software, and provider portals.
Collaborate with paraplanners, advisers, and executive assistants to ensure smooth workflows.
Manage incoming and outgoing mail, phone calls, and emails.
Scan, upload, and categorise incoming client documents and correspondence into the firm’s systems.
Monitor and follow up on outstanding client actions, such as signed agreements or additional documentation.
Support with company social media pages e.g. Linkedin, Facebook and Instagram.
Arrange and confirm client appointments, meetings, and reviews for advisers.
Step in to assist advisers with basic paraplanning tasks, such as drafting templates or updating client financial summaries.
Ad hoc administrative tasks as directed by the Operations Manager.
Skills & Experience
Basic level of administrative experience.
A desire to build a career within the financial industry.
Able to manage multiple tasks efficiently.
Ability to prioritise with attention to detail and the ability to problem solve.
Proficiency in Microsoft Office (Word, Outlook, Excel and Powerpoint).
Fast learner – ability to learn how to use new systems and processes.
Discretion – ability to handle sensitive and confidential information with professionalism and integrity.
Time management – aptitude to manage schedules, meeting deadlines and maintaining productivity under pressure.
Strong communication skills and eagerness to develop professionally.
A positive mindset and ability to thrive in a fast-paced environment.
This is the ideal opportunity for a professional, task-focused individual to join a dynamic, highly ambitious team with an impressive list of HNWI and celebrity clients. Genuine career development opportunities exist for the right candidate alongside full training, a highly attractive salary and an attractive benefits package, including 25 days holiday, and breakfast and lunch provided daily. Apply now!....Read more...
To provide high-quality administrative and reception support to the practice, ensuring a welcoming, efficient and professional service for patients and visitors.
The role supports the smooth running of the practice through effective communication, organisation and teamwork, while maintaining confidentiality, safety and equality standards.
Key Responsibilities:
Act as the first point of contact for patients, in person and by telephone, projecting a positive and professional image
Assist and direct patients to the appropriate service or healthcare professional in a courteous and efficient manner
Manage the appointments system, including booking appointments, visits and telephone consultations
Provide administrative, clerical and secretarial support to clinical and practice staff
Process repeat prescriptions in line with practice guidelines
Handle incoming and outgoing correspondence, messages, filing and data entry
Maintain consulting rooms, reception areas and shared spaces to appropriate standards
Order and monitor stationery and supplies, and assist with clinical waste procedures
Support effective communication between patients, the primary healthcare team and external agencies
Confidentiality:
The post-holder will have access to sensitive patient, staff and business information and must maintain strict confidentiality at all times, in line with practice policies and data protection requirements
Health, Safety and Safeguarding:
The role includes promoting and maintaining health, safety and security by following practice policies, identifying and reporting risks, using infection control procedures, and undertaking required training. The post-holder must demonstrate due regard for safeguarding children and vulnerable individuals
Equality and Diversity:
The post-holder will promote equality and diversity by respecting the rights, dignity, privacy and beliefs of patients, carers and colleagues, and by acting in a non-judgemental and inclusive manner
Personal and Professional Development:
Participate in training and annual performance reviews
Take responsibility for personal learning, development and performance
Quality and Teamwork:
Contribute to maintaining and improving quality within the practice
Manage own workload effectively and work collaboratively with colleagues and external agencies
Identify risks, suggest improvements and support audits where appropriate
Communication:
Communicate effectively with patients, carers and team members
Adapt communication methods to meet individual needs
Training:
The apprenticeship will include a day release once a week at Middlesbrough College
You will also have regular meetings with your assesor at your place of work to discuss progress
Training Outcome:
Potential permanent position upon sucesfull completion of the apprenticeship program
Employer Description:Cambridge Medical Group in Middlesbrough is passionate about providing innovative primary care whilst preserving the solid foundations that General Practice was built upon.
We have a highly skilled, dedicated team who are devoted to delivering the highest standard of care to outpatients and developing new and innovative ways of serving the needs of our patient population. Working Hours :Monday - Friday, Hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Initiative,Non judgemental,Patience....Read more...
Tough Water Solutions Ltd is an expanding Plumbing & Water Hygiene company based in Drighlington. We provide specialist water treatment, water hygiene risk assessments, and remedial services across the UK, ensuring compliance with the latest industry standards and regulations.
About the Role
As our Business Administration Apprentice, you will deliver high‑quality administrative and reception support to the Tough Water Solutions team. This is an exciting opportunity to start a rewarding career in a supportive environment where your personality, ambition, and drive will be valued.
The role will include various administration duties with the aim to develop and have more responsibility during your apprenticeship. The role will include some of the following areas:
General administrative duties
Filing, record keeping, photocopying, and distributing documents
Providing support to team members as required
Using Microsoft Office packages, particularly Word and Excel
Greeting and assisting visitors in a courteous and efficient manner
Answering telephone calls professionally and handling enquiries
Inputting data into internal systems with accuracy
Responding to requests for information
Ensuring company policies are followed, including Health & Safety, Equal Opportunities, and confidentiality guidelines
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Apprenticeship Standard qualification
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:
A real opportunity for progression to a permanent position for the right applicant
Employer Description:Tough Water Solutions Ltd is a specialist water services company based in Drighlington, West Yorkshire, that provides comprehensive plumbing, water treatment and water hygiene solutions across the UK. They focus on helping commercial, industrial and public-sector clients stay compliant with current Health & Safety Executive standards through services such as water tank cleaning, chlorination and risk assessments. The business emphasises service excellence, transparency and a strong work ethic, aiming to exceed customer expectations while offering expert support and practical advice. Their team has deep experience in plumbing and specialist water treatment, delivering safe, cost-effective and regulatory-compliant solutions for clients’ water systems.Working Hours :Monday to Friday
8.30am to 4.00pm
(30 minutes lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative,Friendly and engaging,Keen to progress....Read more...
This is an exciting time to join our business and as a projects administrator, you will support the projects and wider team in delivering innovative solutions for our clients. This varied role would suit someone keen to learn about the industry, and with a keen eye for detail. From day one you will have the opportunity to learn from a highly-experienced team and develop your own skills, taking on responsibilities and impacting real projects. This is an exciting role for someone keen to start a rewarding career.
Key Responsibilities:
Document Management: Maintain and manage both electronic and hard copy documents according to company procedures, ensuring they are accurate, complete, and compliant with standards
Version Control: Track different versions of documents, ensuring that the most current versions are accessible and that outdated documents are archived appropriately
Collaboration: Work closely with various departments to facilitate the document control process, ensuring that all team members have access to necessary documentation
Quality Assurance: Review and verify all documentation to ensure compliance with internal quality control practices and external regulations
Training: Train employees on records management procedures, including documentation, retention, retrieval, and destruction policies
Reporting: Create ad hoc reports for internal and external purposes, assisting in audits and file migrations as needed
Administrative Support: Assist project managers with administrative tasks, including scheduling meetings, preparing reports, and maintaining project documentation
What will you bring?
Organisational Skills: Strong ability to manage multiple tasks and prioritise effectively in a fast-paced environment
Communication Skills: Excellent verbal and written communication skills to facilitate clear and effective interactions with team members and stakeholders
Technical Proficiency: Familiarity with project management software and tools, as well as proficiency in Microsoft Office Suite
Attention to Detail: Strong attention to detail to ensure accuracy in documentation and reporting
Team Player: Ability to work collaboratively within a team and support project managers in achieving project goals
Training:
Your apprenticeship training will be supported by Priory Apprenticeships
This will involve attending a workshop in Lincoln once per month
As part of your role, you will be expected to take an active approach to your learning, and fully engage with your own development
You'll be supported throughout by your line manager and mentor
Training Outcome:
Ambrey Baker are proud to invest in our colleagues
After the apprenticeship, there may be opportunties to progress into a permanent role and complete further development training
Employer Description:With over 35 years of experience, Amrey Baker Construction has established itself as a trusted leader in delivering turnkey construction solutions for the industrial sectors. Our expertise spans food processing, logistics, and advanced manufacturing, and we are comitted to an on-time, on-budget project delivery whilst upholding industry-leading safety standards. Working with global brands such as GXO, Rolls Royce, Warburtons and Ginsters, we bring a visionary design and precise executions to every project.Working Hours :Exact working patterns will be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
General Administration & Communication:
Handling incoming and outgoing communications, including phone calls, emails, and postal correspondence
Maintaining and updating office filing systems (both physical and digital) with a strong emphasis on accuracy and compliance
Managing office supplies, stock levels, and ordering new equipment as needed
Scheduling and coordinating internal and external meetings, including room booking and minute-taking
Data entry and management using the company's CRM and administrative software
Freight Operations Support (Industry-Specific)
Assisting with the preparation and processing of shipping documentation, such as Bills of Lading (B/L), Air Waybills (AWB), Customs Declarations, and Delivery Orders
Helping to track and trace shipments (sea, air, and road freight) and providing timely updates to the operations team
Verifying and cross-checking documentation to ensure compliance with international trade regulations and company standards
Filing and organising essential documents related to specific shipments and consignments
Liaising internally with the Import and Export teams to ensure smooth handovers of information
Financial & Invoicing Support:
Assisting the accounts department with processing supplier invoices and preparing sales invoices for customers
Inputting costs and charges accurately into the freight management system
Helping to resolve minor invoicing queries under the guidance of a senior administrator
Compliance and Record-Keeping:
Maintaining the strict confidentiality of company and client information
Adhering to all company policies, procedures, and relevant industry regulations
Ensuring all administrative tasks are completed in line with the requirements of the apprenticeship qualification
Training:
Training will take place at Blackburn College, once a week
Training Outcome:
Permanent Role
Employer Description:LGL Worldwide Logistics is a market-leading logistics provider with a global transport network. Our advanced, integrated shipping solutions ensure your cargo is transported to its destination, anywhere in the world.
The LGL network covers 500 locations in over 80 countries making us globally recognised, our team has a track record of satisfying customers from all industries; we consistently adjust and tailor to suit your needs. We pride ourselves in customer service, aspiring for the very best in industry and solidifying our customer relationships.
Our customers benefit from a choice of first-class transportation services which include 24-hour shipment tracking. Whether you need a pallet to deliver next day or have a full container load to be shipped, we have the services to keep you on schedule and within budget.
As specialists in Air, Sea and Road transport, LGL connects all services via various regions across the world, providing a dense network of ever-increasing value-added services.
Our motto is ‘transport made simple,’ centred on making customers’ lives easier. We conduct a thorough supply chain analysis to understand your logistical requirements, ensuring you peace of mind as we provide a one-stop solution for all your freight and distribution needs.Working Hours :Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Responsibilities:
Provide administrative support to the team, including answering phone calls, responding to emails, and maintaining records
Assist with data entry, filing, and other administrative tasks
Develop and maintain accurate and up-to-date records and databases
Support the team with preparing documents, reports, and presentations
Perform other administrative tasks as required
The job role will include a close working relationship with colleagues and customers. You will need to show strong communication skills (both written and verbal) and adopt a positive approach to developing your skills. You’ll also be expected to show initiative, be able to manage tasks and your own time, and be able to problem-solve.
The apprenticeship will provide you with a great opportunity to learn and will give you valuable experience across a number of areas:
· Answer questions from inside and outside of the organisation, via telephone or email.
· Produce documents such as reports, letters and invoices.
· Manage IT systems such as databases, record information and produce data.
· Maintain records and files and store confidential information appropriately.
· Organise meetings and take minutes.
· Oversee social media platforms and respond to queries.
Requirements:
* No prior experience required, as this is an entry-level apprenticeship role
* Good communication and interpersonal skills
* Ability to work in a team environment and independently
* Basic computer skills, including Microsoft Office and email
* Strong attention to detail and organizational skills
Desired Qualifications:
* GCSEs in English and Maths (or equivalent)
* Level 2 or 3 Diploma in Administration or related field (or willingness to work towards)
* Strong desire to learn and develop new skills
Training:Level 3 Business Administration standard.
This will be a blended delivery, a mixture of Microsoft Teams and face to face. All training will take place on site and within your working hours.
Ixion Holdings will complete functional skills where necessary and will ensure Health & Safety, British Values and Equality & Diversity is embedded throughout the course.Training Outcome:This role leads naturally into other fields such as HR, Accountants Assistant, Personal Assistant.Employer Description:Prompt Healthcare Staffing is a Social care provider with Head office in Basildon.
We provide homecare services in Mid and South Essex.
We provide Supported accommodation for young people.Working Hours :Monday -Friday
9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative....Read more...
Looking to join a professional, fast-paced educational environment where your organisational skills can make a real impact? This role offers a varied and rewarding opportunity supporting senior leadership. In the Executive Administrator role, you will be:
Providing high-quality PA and administrative support including diary management, preparing correspondence, minute-taking and coordinating actionsActing as a key point of contact for enquiries, handling correspondence, resolving issues and ensuring smooth communication across the Faculty and external partnersCoordinating meetings, travel arrangements, committee support and paperwork, ensuring agendas, minutes and follow-up actions are delivered to a high standardManaging financial processes such as requisitions, purchases and expenses, maintaining accurate records and advising on spendsMaintaining efficient office systems, staff records and data, ensuring information is accurate, confidential and aligned with policies
To be successful, you will need:
Strong administrative, diary management and organisational abilitiesExcellent written and verbal communication skillsConfidence managing multiple tasks and working to tight deadlinesHigh attention to detail and the ability to work in a confidential mannerGood IT skills, ideally with ECDL/ICDL or similarExperience working in an executive or senior office environmentThe ability to use initiative and work effectively as part of a team
This is a temporary role fore 6 months, working full-time, 37 hours per week Monday – Friday. You'll be office based in Wrexham, on an hourly rate of £14.00 plus benefits including weekly pay and holiday accrual. If you're looking for a busy, engaging role where you’ll support senior leadership and keep operations running smoothly, we’d love to hear from you.....Read more...
Join a supportive team providing essential business support within a large organisation where you can use your organisational and communication skills in a busy, rewarding environment. In this Administrative Assistant / Business Support Officer role, you will be:
Providing administrative support across several service areas Covering reception and telephony duties, screening and signposting enquiries Ensuring data and records are handled accurately and confidentially.
To be successful, you will need:
Proven administration experience Strong IT, typing and organisational skills Excellent communication and teamwork abilities
This is a temporary role for approx. 3-6 months working part time, 23 hours per week (Monday to Friday). You'll start on a salary of £12.65p/h plus benefits, and you'll be working across Colwyn Bay and Craig y Don sites. If you’re a detail-focused and proactive administrator looking for a varied role within a supportive team, we’d love to hear from you.....Read more...
The Role An established and supportive law firm is seeking a Residential Conveyancing Solicitor with around 3 years PQE to join its busy property team. This is an excellent opportunity for a confident conveyancer to manage a steady caseload with full administrative and post-completion support.
Key Responsibilities
- Managing a caseload of approximately 25 residential conveyancing files per month
- Handling freehold and leasehold sale and purchase transactions from instruction through to completion
- Liaising with clients, estate agents, lenders, and other third parties
- Drafting and reviewing contracts, title documents, and reports
- Ensuring regulatory compliance and maintaining high service standards
- Providing clear updates and advice throughout the transaction lifecycle
Support Structure You will benefit from a fully supported team environment, including:
- New business team to open and allocate files
- Administrative assistant
- Post-completions department handling registrations and SDLT
- Paralegal assistance with day-to-day file progression
This structure ensures fee earners are able to focus on client service and technical work rather than admin.
Requirements
- Approximately 3 years PQE in residential conveyancing
- Proven ability to manage a full conveyancing caseload
- Strong communication skills and client-focused approach
- Ability to work efficiently and independently within a team-focused department
Benefits
- Competitive salary £30,000 £40,000 depending on experience
- Onsite parking
- 25 days annual leave + bank holidays + Christmas office closure
- Full secretarial and post-completions support
- Friendly, collaborative working culture
If you are interested in the above Residential Conveyancing Solicitor role, please call Sam Oliver on 0121 368 1833 or forward your most recent CV to s.oliver@clayton-legal.co.uk.
Clayton Legal recruits for law firms and in house departments across the UK. Our pedigree and service levels give those looking to move in the legal market and law firms looking to recruit a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our website www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies.....Read more...
Looking to join a professional, fast-paced educational environment where your organisational skills can make a real impact? This role offers a varied and rewarding opportunity supporting senior leadership. In the Faculty Administrator role, you will be:
Providing high-quality PA and administrative support including diary management, preparing correspondence, minute-taking and coordinating actionsActing as a key point of contact for enquiries, handling correspondence, resolving issues and ensuring smooth communication across the Faculty and external partnersCoordinating meetings, travel arrangements, committee support and paperwork, ensuring agendas, minutes and follow-up actions are delivered to a high standardManaging financial processes such as requisitions, purchases and expenses, maintaining accurate records and advising on spendsMaintaining efficient office systems, staff records and data, ensuring information is accurate, confidential and aligned with policies
To be successful, you will need:
Strong administrative, diary management and organisational abilitiesExcellent written and verbal communication skillsConfidence managing multiple tasks and working to tight deadlinesHigh attention to detail and the ability to work in a confidential mannerGood IT skills, ideally with ECDL/ICDL or similarExperience working in an executive or senior office environmentThe ability to use initiative and work effectively as part of a team
This is a temporary role for 6 months, working full-time, 37 hours per week Monday – Friday. You'll be office based in Wrexham, on an hourly rate of £13.50 plus benefits including weekly pay and holiday accrual. If you're looking for a busy, engaging role where you’ll support senior leadership and keep operations running smoothly, we’d love to hear from you.....Read more...
Your responsibilities will include:
Providing chairside assistance to the dentist
Ensuring the care, comfort, and welfare of patients
Preparing and maintaining a clean and safe clinical environment
Sterilising instruments in accordance with protocols
Mixing dental materials as required
Charting treatments and patient information using dental software
Complying with strict cross-infection control procedures
Developing and processing digital x-rays
Monitoring and maintaining adequate stock levels within the surgery
Assisting with reception duties and general administrative tasks
Training Outcome:There are good career progression opportunities for example:
Hygienist & Practice Management and many other industry professions for the right person.Employer Description:Galley Hill Dental Surgery is one of Hemel Hempstead’s longest-established dental practices, founded in 1967. Led by Principal Dentist Dr Fiona Aimey since 2006, the practice offers a friendly, supportive, and welcoming working environment with a strong focus on patient-centred care.
The practice operates as a mixed NHS and private surgery, providing a wide range of treatments including general dentistry, implant dentistry, cosmetic dentistry, and hygienist services, with competitively priced private care.
Galley Hill Dental Surgery is committed to ongoing professional development and prides itself on delivering high-quality, affordable dental treatment. The team maintains the highest standards of sterilisation and cross-infection control, ensuring a safe and professional clinical environment.
This is an excellent opportunity to join a well-established, forward-thinking practice that values teamwork, learning, and patient care.Working Hours :Monday to Wednesday 8:15 or 8:45 to 5:30; Thursdays 8:15 to 6:15;
Fridays variable but early finish.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working,Patience....Read more...
Maintain and monitor the practice appointment system
Process personal, telephone and e-requests for appointments
Answer incoming phone calls, transferring calls or dealing with the callers’ request appropriately
Signpost patients to the correct service
Initiating contact with and responding to, requests from patients, team members and external agencies
Clinically code data on Emis Web
Photocopy documentation as required
Data entry of new and temporary registrations and relevant patient information as required
Input data into patients’ healthcare records as necessary
Direct requests for information, i.e., SAR, insurance/solicitors’ letters and DVLA forms to the administrative team
Manage all queries as necessary in an efficient manner
Training:Training to be provided:
Business Administrator Level 3 Apprenticeship Standard
Weekly day release at CWCT, Radford, Coventry (Every Tuesday or Friday 9:30am- 4:30pm)
Training Outcome:
Potential for career advancement within the company as you gain experience and develop your skills
Employer Description:Our original practice was established on Windmill Road in 1992; we moved to our current location at Longford Primary Care Centre in 2006. Since then, we have grown to provide care to over 7800 patients.The General Practitioners and staff at Windmill Surgery are committed to providing patients with the highest quality of care and work closely with our Patient Participation Group to ensure we optimise a high-quality, responsive service.Working Hours :Monday- Friday - Shifts will be confirmed on application being successfulSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
You will play a key role in supporting contractors as they apply for and move into specialist roles, using a digital recruitment portal to manage information, compliance, and communication. Full training will be provided alongside a nationally recognised apprenticeship qualification.
Key Responsibilities
Supporting the Recruitment Co-ordinator with day-to-day administrative tasks
Using a digital portal to guide contractors through application and onboarding processes
Assisting contractors with uploading documents and completing required information
Monitoring application progress and ensuring records are accurate and up to date
Communicating with contractors via phone, email, and the portal
Preparing and maintaining recruitment and compliance documentation
Liaising with internal teams to ensure smooth placement processes
Maintaining confidentiality and handling sensitive information professionally
Training:Teaching and learning the skills, knowledge and behaviours within Business Administration.Training Outcome:On successful completion of the apprenticeship, there may be opportunities to progress into roles such as Recruitment Administrator, Recruitment Co-ordinator, or Compliance Officer, depending on performance and business needs.Employer Description:Possibl has been recognised by our clients as one of the top agencies in the UK for attracting talent in the Digital Learning, L&D, Talent & OD, and UX / UI arena’s. Our consultants dedicate their time on a daily basis giving the best possible service to both client and candidates. Over the last 8 years Possibl have offered a number of recruitment services across Permanent, Contract, Retained Searches and IR35 Solutions.Working Hours :Between 9am to 5pm, Monday to Friday.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Organisation skills,Team working....Read more...
Work within various service areas in order to gain broad experience of council working
Follow a programme of on-the-job training through a variety of placements whilst attending North Devon College to gain a Business Administration Level 3 qualification
Undertake project-based tasks to contribute to service improvements and developments
Carry out a variety of supportive administrative duties
Gain a knowledge and ability to use NDC processes and systems
Prioritise workload to ensure business objectives are achieved and meet customer requirements
Maintain good working relationships with customers and stakeholders
Ensure all records are updated to ensure an audit trail
Undertake other tasks and duties, appropriate to abilities, as designated by supervisor
Training:
You will receive on-the-job training
You will attend Petroc one day per week and study towards a Level 3 Business Administration qualification
Training Outcome:
This is a temporary post for up to two years. During your apprenticeship, you will have the opportunity to apply for internal, as well as any external, vacancies
Employer Description:North Devon has 419 square miles of some of Britain's finest countryside and coastline including 66 square miles of outstanding natural beauty. Sandy beaches provide some of the best surfing in the UK.
Our Mission - to improve the quality of life for everyone in North Devon
Our Vision - we will provide value for money and seek to improve the efficiency of everything we doWorking Hours :Monday to Friday, between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Motivated,Conscientious....Read more...
Act as a main point of contact for clients, keeping them fully updated at each stage of their mortgage journey
Respond promptly and professionally to client queries, concerns, and requests
Liaise regularly with solicitors, estate agents, and other third parties to gather updates and resolve issues
Accurately update and maintain our CRM system with all client information and daily activity
Manage and maintain client records, ensuring data is complete, up to date, and compliant
Manage advisors’ diaries, including booking, rescheduling, and confirming appointments
Prepare and create documents and information packs in advance of client appointments
Ensure all documentation is correctly prepared and stored in line with internal processes
Provide general administrative support to advisors and the wider team as required
Take inbound calls via the main switchboard, dealing with enquiries directly where possible or directing calls to the appropriate advisor or team member
Training:
The apprentice will be working towards the Customer Service Specialist Level 3 Apprenticeship Standard
Delivered in the workplace via online training with Colchester Institute
Training Outcome:Mortgage and Protection Advisor.Employer Description:Founded in 2009 by Natasha Brown, Gateway Mortgages is a brokerage for all things mortgage and protection. Gateway Mortgages prides itself on keeping good relations which all their clients and works hard to ensure that all clients receive the best possible service. Based near Braintree Designer, with a team of 7 staff. Gateway Mortgages keeps on growing, with now an estate agents attached and also a specialist lending brokerage, which deals with commercial lending.Working Hours :Monday to Friday 9am - 5pm, with a one hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Initiative,Patience....Read more...
Working alongside our experienced staff, you will get to experience the functions of the various roles within the Housing Team, as the teams are interlinked, and work closely together in resolving housing issues. We work closely with our Representative Partners in supporting residents, professionals and partner agencies for all queries relating to the Housing Register.
Day to day, you will act as a first point of contact for customers, colleagues and partners; handle enquiries sensitively across telephone, email and face-to-face channels. Provide administrative support to managers and the team, including minute-taking for key meetings.
Regularly, you will be liaising with customers and agencies; identify special circumstances and make appropriate referrals to access specialist advice or support services.Training:Throughout your 18-month apprenticeship, we will allocate you a workplace mentor to give you guidance and support in completing your Level 3 Business Administration, which requires weekly day release learning at South Gloucestershire and Stroud (SGS) College, Filton Avenue, Filton, Bristol, BS34 7AT. Training Outcome:
There may be a hay graded role at the end however, this is not guaranteed due to budget
Employer Description:Employer Description South Gloucestershire Council is the local authority of South Gloucestershire, a unitary authority in the South West of England region. As a unitary authority it has the powers of a non-metropolitan county and district council combined. It is administratively separate from the county of Gloucestershire.Working Hours :Monday to Friday, 08:30 - 16:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
Support the sales and purchasing teams with day-to-day administrative tasks.
Deal with customers both face-to-face and over the phone to ensure orders are processed smoothly.
Prepare and process customer quotes and orders through to delivery.
Assist company directors with tasks such as research, fact-finding, and general support.
Help maintain accounts, management, and internal systems accurately.
Support the accounts and administration department with routine admin duties.
Work closely with different teams to help ensure the efficient running of the business.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Apprentices will become an integral part of a thriving business, progressing towards an Accounts or Business Support Administrator role. On successful completion, 100% of our apprentices have been offered full-time positions, with opportunities for further training, promotions, wage increases, and increased responsibilities.Employer Description:K&M Engineering, based just outside Shrewsbury, has been delivering high-quality structural steel and cladding projects for the industrial and commercial sectors since 1964. Known for their commitment to service, quality, safety, and value, they manage projects from initial design through to completion. Their experienced team and manufacturing base ensure efficient, cost-effective solutions every time.Working Hours :Monday to Friday with flexible hours to accommodate personal circumstances (to be agreed). The 5-day week includes day-release at college for the first few weeks. The 30-hour work week may be reviewed as the apprenticeship progresses.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
This is an entry-level apprenticeship role suitable for candidates with no previous experience. Full training and support will be provided throughout the apprenticeship period.
The apprenticeship will be responsible for learning how to:
Sort and organise project evidence, including reports, photographs, certificates, and records in line with company procedures
Provide evidence and supporting documentation to internal teams, clients, and auditors upon request
Upload and maintain evidence and documents using required software systems (training provided)
Ensure documents are accurately named, stored, and archived so information can be quickly located when needed
Carry out basic reporting, document checks, and general administrative duties to support the team
Assist with additional ad hoc tasks as required to meet business needs
The apprentice will receive structured on-the-job training, supervision, and off-the-job learning while working towards the Business Administrator Level 3 Apprenticeship Standard.Training:Business Administrator Level 3.Training Outcome:Upon successful completion of the apprenticeship, there may be an opportunity for the apprentice to progress into a permanent role such as Document Controller with further development and career progression within the company.Employer Description:Petroff Ltd is a civil engineering company operating within the construction and built environment sector. The company delivers civil engineering projects while maintaining high standards of compliance, quality, and documentation. Petroff Ltd supports project delivery through effective document control, accurate record keeping, and strong administrative processes. The company values professionalism, teamwork, accuracy, and continuous learning, and is committed to developing staff through structured training and apprenticeship opportunities.Working Hours :Monday - Friday, times to be agreed at interview stageSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
This is an entry-level apprenticeship role suitable for candidates with no previous experience. Full training and support will be provided throughout the apprenticeship period.
The Permitter Apprentice will learn how to support the Permit to Work (PTW) process to help ensure work is carried out safely on site. Duties will be learned gradually and will include:
Learning how to prepare, issue, track, and close permits to work
Checking permits for completeness and accuracy under supervision
Assisting with maintaining permit logs and records
Uploading and organising permit documents using company systems (training provided)
Supporting communication with supervisors, contractors, and the HSE team
Attending and supporting permit coordination meetings when required
Learning how to identify non-compliance and report concerns to a supervisor
Supporting basic reporting and general administrative tasks
The apprentice will receive structured on-the-job training, mentoring, and off-the-job learning while working towards the Business Administrator Level 3 Apprenticeship Standard.Training Outcome:Upon successful completion of the apprenticeship, there may be an opportunity for the apprentice to progress into a permanent role such as Document Controller with further development and career progression within the company.Employer Description:Petroff Ltd is a civil engineering company operating within the construction and built environment sector. The company delivers civil engineering projects while maintaining high standards of compliance, quality, and documentation. Petroff Ltd supports project delivery through effective document control, accurate record keeping, and strong administrative processes. The company values professionalism, teamwork, accuracy, and continuous learning, and is committed to developing staff through structured training and apprenticeship opportunities.Working Hours :Monday- Friday. Times will be agreed at interview stage.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
By the end of the apprenticeship, we would envisage that you will be able to carry out the following:
Liaise with customers, advisers & lenders to process mortgage / protection applications and process associated documents in line with lender requirements and to meet deadlines, customer needs and regulatory requirements.
Pro-actively engage and liaise with solicitors to ensure the conveyancing process maintains momentum, that the mortgage process does not delay completion and the customer experience remains positive throughout.
Liaise with pension providers to ensure a swift process is followed.
Support the advisers with general administrative duties (setting up files, photocopying, scanning, etc.).
Continually look for and introduce ways of improving customer satisfaction through liaison with colleagues and customers.
Add new customers to the CRM 360. Update ongoing applications with regular information and notes in order that progress can be monitored.
To be considered for this role, you must have the following:
Be able to communicate.
A willingness to absorb a lot of new information, learn and develop.
Good attention to detail.
Good time management and inter-personal skills.
Good computer / Microsoft Office skills.
Training:The apprentice will have an assigned Educator from Heart of England Training, they will be trained within their workplace and meet regularly via Teams with their Educator.Training Outcome:It is hoped but not guaranteed that after this apprenticeship a full offer of employment will be given.Employer Description:FINANCIAL SERVICES – MORTGAGES, MORTGAGE PROTECTON (LIFE INSURANCE), PENSIONS & INVESTMENTS.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
