Operations and Accounts Assistant required to join small and friendly team in Kew (Richmond) office.
Monday - Thursday, 9am-5:30pm. Friday, 9am-5pm.
You will predominantly provide accounts and administrative support.
Your key responsibilities will include (but are not limited to):
Sales and purchase ledger duties
Prepare creditor payment runs bi-monthly for all companies
Update and set up new customer and supplier accounts in Sage / Quickbooks/ EQS/ CRM
Export and upload of sales and purchase invoices across our systems
Take credit/ debit card payments online and control direct debit functions
Sending statements, credit control and debtors reports
Collate, bank and record all BACS payments/ Cheques
Monthly billing for our self storage facility
Updating and collecting PO’s monthly for client rental contracts
Creation and termination of self-storage rental contracts for our storage facility
Email and phone contact with customers and suppliers regarding accounts and booking
queries
General office administrative tasks; ordering stationary, gas + electricity contracts etc
Your ideal skillsets and core behaviours:
A minimum of 2 years’ experience working in a similar role
A good knowledge of Xero and Quickbooks (not essential)
Excellent IT skills and computer literacy (Microsoft Office/ Excel/ Databases)
Reliable, self-motivated and can work as part of a team
Excellent attention to detail and high levels of accuracy and organization
Good time management skills, with the ability to prioritise tasks effectively
Quickly adapt to new techniques, processes, technology and other ways of working
Your additional work perks include:
22 days annual leave + bank holidays – additional 3 days holiday between Christmas & New
Year at management discretion
Full time in the office whilst learning the role, possibility for hybrid working thereafter
Team meals out and drinks
Annual salary review and performance related bonus....Read more...
GRADUATE OPPORTUNITY!!
Operations and Accounts Assistant required to join small and friendly team in Kew (Richmond) office.
Monday - Thursday, 9am-5:30pm. Friday, 9am-5pm.
You will predominantly provide accounts and administrative support.
Your key responsibilities will include (but are not limited to):
Sales and purchase ledger duties
Prepare creditor payment runs bi-monthly for all companies
Update and set up new customer and supplier accounts in Sage / Quickbooks/ EQS/ CRM
Export and upload of sales and purchase invoices across our systems
Take credit/ debit card payments online and control direct debit functions
Sending statements, credit control and debtors reports
Collate, bank and record all BACS payments/ Cheques
Monthly billing for our self storage facility
Updating and collecting PO’s monthly for client rental contracts
Creation and termination of self-storage rental contracts for our storage facility
Email and phone contact with customers and suppliers regarding accounts and booking
queries
General office administrative tasks; ordering stationary, gas + electricity contracts etc
Your ideal skillsets and core behaviours:
A minimum of 2 years’ experience working in a similar role
A good knowledge of Xero and Quickbooks (not essential)
Excellent IT skills and computer literacy (Microsoft Office/ Excel/ Databases)
Reliable, self-motivated and can work as part of a team
Excellent attention to detail and high levels of accuracy and organisation
Good time management skills, with the ability to prioritise tasks effectively
Quickly adapt to new techniques, processes, technology and other ways of working
Your additional work perks include:
22 days annual leave + bank holidays – additional 3 days holiday between Christmas & New
Year at management discretion
Full time in the office whilst learning the role, possibility for hybrid working thereafter
Team meals out and drinks
Annual salary review and performance related bonus....Read more...
Key Responsibilities:
Recruitment Support: Help with pre-screening candidates for recruitment, scheduling interviews, and taking minutes during meetings and interviews
Social media: Assist with managing and updating the company's social media pages to enhance their online presence
Daily Operations: Help create daily plans, assist with management duties, and update the Head of Operations' calendar
Training and Development: Work alongside the Business Development Manager to complete relevant training, take on increasingly complex tasks, and gain insights into the company's operational functions
Office Equipment: Utilise office equipment for administrative tasks, ensuring efficiency and smooth workflow
Tasks to include:
Incoming calls
Warm lead follow ups
Answering the phone
Pre-screening applicants
Attending apprenticeship days
CRM updating
Training:
You will be working towards the Level 3 Business Administration apprenticeship
All training will be provided on site during your paid working hours
Your day-to-day mentoring will be with your employer, and a combination of monthly sessions will be held with your Training coach
Training Outcome:There may be the opportunity to move into full-time standard employment for the right candidate.Employer Description:Greenlight is the largest independently-owned Construction Apprenticeship provider, Safety Training and Consultancy company in the West and South West of EnglandWorking Hours :Monday - Friday, 08:00 - 16:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
You’ll join us as a Business Services Apprentice, developing practical skills and gaining real experience across multiple business functions.
This is a learning-focused role, where you’ll rotate and spend time in HR, Finance and Environmental Health & Safety (EHS) teams, building an understanding of how a business operates and how different teams work together.
What you’ll be doing:
Structured rotation across HR, Finance and EHS departments
Supporting day-to-day tasks across different departments
Helping maintain records, systems and reports
Assisting with meetings, training and team activities
Working with colleagues across the site
Supporting improvement activities
Developing digital and administrative skills
Training:Training will take place on-site at our Sudbury facility, supported by blended delivery. Depending on the delivery model, this may include college attendance or online learning via an e-portfolio, with regular tutor support, workplace visits and observations.Training Outcome:This apprenticeship provides a broad foundation in business support skills and experience across HR, Finance and EHS.
On successful completion, there may be opportunities to continue your career within Siemens Healthineers in a business support or specialist function.Employer Description:We are a team of more than 72,000 highly dedicated Healthineers across more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients worldwide.Working Hours :Monday to Friday, 37.5 hours a weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Duties will include (but are not limited to):
Deal with routine enquiries in a pleasant and helpful manner, providing information or referring queries appropriately.
Support room bookings and maintain up‑to‑date calendars.
Assist with organising meetings and events.
Carry out clerical duties using Microsoft Office suite and producing documents using Trust templates.
Input, monitor and print reports from internal systems, ensuring accuracy.
Support the wider administrative team with day‑to‑day tasks.
Help maintain a supportive and efficient working environment.
Training:Business Administrator Level 3.Training Outcome:Completing a Business Administration Level 3 apprenticeship opens the door to a wide range of career opportunities. Many apprentices go on to secure permanent roles in administration and may specialise in areas such as project management or team leadership. You will also be well placed to continue your development and career progression through higher-level apprenticeships.Employer Description:We provide specialist NHS mental health and learning disability services in South East England.
We care for people at home, in hospital and through our community services. Our services are for people of all ages across Sussex. We also provide specialist mental health services for children and young adults in Hampshire.
Our services are rated 'good' by the Care Quality Commission and 'outstanding' for caring.Working Hours :Monday - Friday 37.5 hrs per week.
This is a permanent post, with the apprenticeship training lasting for 18 months.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Team working....Read more...
They will handle administrative and customer relations aspects of service department operations.
Their duties may vary slightly from employer to employer depending on the size of the company, but they commonly include:
Interpreting customer concerns and comments and liaising with technicians
Booking/scheduling vehicle services
Liaising with customers about any additional work required
Estimating time and costs associated with repairs
Handling customer complaints
Responding to customer requests
Tracking the vehicle through the workshop
Towards the end of the apprenticeship, all candidates will be required to produce a high-level project to improve and develop business needs.Training:Training will be delivered monthly and will be remote via online webinars over the duration of the apprenticeship. Training Outcome:Permanent role upon successful & satisfactory completion of the apprenticeship.Employer Description:Our company values, fit, fun, family and fearless is the foundation of the business and we live by them every day. Built on a strong passion for motor vehicles and an even stronger passion for excellent customer service, our aim at D. M. Keith is to be trusted and respected by everyone who encounters us for the lifetime of their motoring needs.Working Hours :Monday to Friday, times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Working across all departments to gain a strong understanding of import/export clearances
Maintaining accurate electronic records and keeping systems up to date, including customs data for imports and exports
Answering telephone calls and taking accurate messages
Handling company email communications professionally and efficiently
Supporting the wider team with administrative and operational duties as required
Learning and using a variety of IT systems and custom software, including Portal/Semaphore, Customs Declaration Service (CDS) and Atlas (HSE)
Training:Level 3 Apprenticeship in Business Administration consisting of:
Level 3 Apprenticeship in Business Administration
Level 2 Functional Skills in Mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)
You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. Additional off the job training will also be required as part of the apprenticeship. There will also be an end point assessment. Training Outcome:After the apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education. Employer Description:Relay Port Agency is an independent company specialising in Import and Export Customs Clearances. They provide guidance, support, and regulatory advice, alongside processing the necessary documentation to meet the import and export requirements of customers on both a national and global scale.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Duties include:
Conducting property inventories, check-ins, and check-outs
Visiting residential properties across Birmingham and surrounding areas
Producing accurate inventory and inspection reports
Taking photographs of property condition
Completing administrative and compliance checks
Updating records using company software and systems
Liaising with tenants, landlords, and letting agents
Maintaining high standards of accuracy and professionalism
Training:Teaching and learning the skills, knowledge and behaviours within Business Administration Level 3.Training Outcome:The successful candidate will travel to residential properties throughout Birmingham and the surrounding areas, carrying out property inventories, inspections, and a variety of administrative checks. Full training will be provided, allowing you to develop valuable skills within the property sector while working towards a nationally recognised qualification.Upon successful completion of the apprenticeship, there may be an opportunity to progress into a permanent Inventory Clerk role with further career development opportunities.Employer Description:At Oakmans Estate Agents, we pride ourselves on providing a complete property service, from the initial valuation to the final handover of keys. Our goal is to make the property process as smooth and stress-free as possible by being with you at every stage, offering full support and transparent communication. Whether you’re selling, buying, letting, or managing a property, we are dedicated to delivering a seamless experience.Working Hours :Full-time, Monday to Friday, 9:00am - 5:30pm (37.5 hours per week, including a one-hour unpaid lunch.Skills: Attention to detail,Communication skills,Organisation skills,Problem solving skills....Read more...
The general administration duties within this role may include:
Receiving and managing phone calls with professionalism and efficiency
Handling incoming and outgoing emails promptly and courteously
Organising and maintaining files to ensure smooth operations
Photocopying in a timely manner
Efficiently inputting data to support organisational needs
Any other general admin duties and ad-hoc duties as defined by management.
Basic administrative duties and to assist the Rota Coordinator for the effective coordination, booking, and management of locum pharmacists.
This role involves liaising with external companies and locums.
Training Outcome:The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management. You will find people who started in administration working in all professional areas and at all levels. If you are good at IT and enjoy working with others, then a Business Apprenticeship could give your career a great start.Employer Description:With over 15 years of experience in the locum industry, our mission is simple to deliver reliable, high-quality locum cover 365 days a year. We believe in building strong, lasting relationships with both our clients and locums, ensuring a personal and professional service every time.Working Hours :Monday to Friday 8am to 4pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training.
You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice.
Key duties may include:
Greeting patients and welcoming them into the practice
Managing appointment bookings and diary systems
Handling patient enquiries both in person and over the phone
Processing payments and maintaining accurate patient records
Supporting the dental team with administrative tasks
Ensuring a positive patient experience from arrival to departure
Maintaining confidentiality and professionalism at all times
Training:Provided by Tempdent:
Level 2 Customer Service Practitioner Apprenticeship
Dental Receptionist specific training
Functional Skills (if applicable)
Flexible online delivery model
Induction and regular progress support
Training Outcome:
Possibility of a full time role after the completion of the Apprenticeship and progression within the practice
Employer Description:This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.Working Hours :Monday - Friday, 9.00am - 5.00pm. Alternative Saturdays if trainee would like to work.Skills: Administrative Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Non judgemental,Organisational Skills,Problem Solving Skills,Teamworking,Communication Skills,Professionalism,Telephone Skills,Time Management....Read more...
Greet patients and customers politely at the counter and on the phone
Receive and process prescriptions (NHS and private)
Label, assemble, and check medicines under the pharmacist’s supervision
Manage stock: ordering, unpacking deliveries, and checking expiry dates
Maintain accurate patient and prescription records
Handle cash, card payments, and NHS exemption checks
Deliver excellent customer service to patients and visitors within the pharmacy
Support customers with general enquiries both in person and over the phone
Assist with stock control, replenishment, and checking deliveries
Maintain a clean, organised, and professional working environment
Support the team with administrative and day-to-day pharmacy duties
Develop communication and teamwork skills while working in a healthcare setting
Follow company procedures, health and safety, and confidentiality guidelines
Build confidence in dealing with customers and handling sensitive information professionally
Training:L2 Customer Service Practitioner Standard Training is conducted within the store and a trainer will be allocated for on/off training.Training Outcome:Potential to go onto further training following completion Possibility of full-time employment upon completion.Employer Description:Newline Pharmacy are a local independent chemist within Northumberland and North Tyneside. As a family-owned business now with six locations, we personally assist our patients by providing timely medications, free deliveries, treatment and advice for minor ailments, immunisations, and more.Working Hours :Shifts between 9-5.30pm Mon-Fri and 9-12pm Sat.Skills: Administrative skills,Analytical skills,Attention to detail,Attention to detail,Communication skills,Customer care skills,Initiative,Logical,Non-judgmental,Patience,Team working....Read more...
Provide administrative support to various departments including HR, Finance, and Operations
Answer and direct phone calls and emails in a professional manner
Assist in scheduling meetings and taking minutes
Maintain accurate and up-to-date records and files
Support the processing of incoming and outgoing mail
Order and manage office supplies
Help prepare reports, presentations, and other documentation
Update databases, spreadsheets, and internal systems as needed
Provide excellent customer service to internal and external stakeholders
Learn and adhere to company policies, procedures, and health and safety standards
Training:Business Administrator Level 3 Apprenticeship Standard:
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects
Training Outcome:
The role offers long-term security and the opportunity to progress into a permanent position
Employer Description:The Village Pharmacy Group is a network of community pharmacies known for providing a wide range of healthcare services and products, including prescription dispensing, over-the-counter medicines, and private and NHS services. They emphasize personalized care and access to expert advice, with a focus on both preventative care and management of chronic conditions.Working Hours :Monday to Friday, 9.00am to 6.00pm, with a 2 hour daily break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training. You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice.
Key duties may include:
Greeting patients and welcoming them into the practice
Managing appointment bookings and diary systems
Handling patient enquiries both in person and over the phone
Processing payments and maintaining accurate patient records
Supporting the dental team with administrative tasks
Ensuring a positive patient experience from arrival to departure
Maintaining confidentiality and professionalism at all times
Training:Provided by Tempdent:
Level 2 Customer Service Practitioner Apprenticeship
Dental Receptionist specific training
Functional Skills (if applicable)
Flexible online delivery model
Induction and regular progress support
Training Outcome:
Possibility of a full-time role after the completion of the apprenticeship and progression within the practice
Employer Description:This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.Working Hours :Monday - Thursday, 8.45am - 5.00pm and Friday, 8.45am - 4.15pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Telephone,Time Management....Read more...
Duties include:
Providing administrative support to the general office team.
Handling inbound and outbound telephone calls and emails.
Taking holiday and day excursion bookings both face-to-face and online.
Updating and maintaining customer records and booking information.
Updating and maintaining the company website.
Providing excellent customer service through face-to-face interactions and telephone communications.
Assisting with a variety of office tasks to support the wider business.
Ensuring tasks are completed accurately and within required timescales.
Training Outcome:After completing this apprenticeship, you may have the opportunity to progress within this company. Employer Description:Hollinshead Coaches is a long-established and rapidly growing business that continues to invest heavily in its people, fleet, technology and infrastructure. Over the last 12 months we have invested more than £1 million in new vehicles, machinery and back-office systems as we continue to expand and improve our services.
As our business grows, we are looking to recruit an Administrator to join our busy and friendly office team. This is a varied role where no two days are the same, offering the opportunity to work with a wide range of customers, from individuals booking holidays and day excursions to large multinational organisations.Working Hours :9.00am – 5.00pm (Monday - Friday)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Hardworking,Time management,Willing to learn,Positive,Proactive....Read more...
Support the Acorn team with day to day administrative tasks
Prepare HR documents: contracts of employment, offer letter, letters to employees and handbooks in line with client branding
Maintain accurate client records in various systems in line with GDPR
Follow up on outstanding projects with clients and booking client meetings for the team
Assist with the client recruitment process, which may inclide candidate tracking and preparation of offer letters and contracts
Build strong relationships with the team, assistant with projects and activities that contribute to building positive organisational environment
Managing social media accounts using Canva for the development of images
Meet and greet visits to our offices and providing refreshments
Scanning, filing, collecting post and management of supplies
Liaision with suppliers
Call handling and direction
Training:The succesful apprentice will be expected to attend online classes once every other week.
In addition, they will be allocated with an assessor who will visit them within the workplace every 6-8 weeks.Training Outcome:The apprentice will receive the necessary training throughout the apprenticeship, to be able to progress into an area of Business Adminitration that interests them.Employer Description:At Acorn Support, we believe great people build great businesses. We’re a modern HR and hiring consultancy dedicated to helping companies find, grow, and retain top-tier talent. Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Administrative skills....Read more...
An Opportunity Has Arisen for a Conveyancing Legal Secretary to join a well-established legal firm offering modern and award-winning services across multiple legal areas
As a Conveyancing Legal Secretary, you will be providing essential secretarial and administrative support to conveyancing fee earners in a professional environment.
This full-time role offers a competitive salary and benefits.
You Will Be Responsible For
? Producing correspondence, legal documentation, and forms through audio and copy typing
? Managing incoming calls in a professional and courteous manner
? Maintaining and updating client files, records, and case management systems
? Handling administrative tasks including photocopying, filing, and diary management
? Booking client appointments and managing schedules for fee earners
? Supporting colleagues with secretarial cover when needed
What We Are Looking For
? Previously worked as a Conveyancing Secretary, Legal Secretary, Legal Assistant, Conveyancing Assistant, Legal Administrator, Legal Clerk or in a similar role.
? Ideally have 1 year of conveyancing experience within a busy legal environment
? Strong technical skills, including fast and accurate typing
? Professional communication skills, with a confident and approachable manner
? Sound knowledge of Microsoft Word and general IT systems
What's On Offer
? Competitive salary
? Generous benefits package
? Supportive team environment within a highly regarded legal practice
This is a fantastic opportunity to develop your career with a well-respected firm.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the pr....Read more...
An Opportunity Has Arisen for a Conveyancing Legal Secretary to join a well-established legal firm offering modern and award-winning services across multiple legal areas
As a Conveyancing Legal Secretary, you will be providing essential secretarial and administrative support to conveyancing fee earners in a professional environment.
This full-time role offers a competitive salary and benefits.
You Will Be Responsible For
? Producing correspondence, legal documentation, and forms through audio and copy typing
? Managing incoming calls in a professional and courteous manner
? Maintaining and updating client files, records, and case management systems
? Handling administrative tasks including photocopying, filing, and diary management
? Booking client appointments and managing schedules for fee earners
? Supporting colleagues with secretarial cover when needed
What We Are Looking For
? Previously worked as a Conveyancing Secretary, Legal Secretary, Legal Assistant, Conveyancing Assistant, Legal Administrator, Legal Clerk or in a similar role.
? Ideally have 1 year of conveyancing experience within a busy legal environment
? Strong technical skills, including fast and accurate typing
? Professional communication skills, with a confident and approachable manner
? Sound knowledge of Microsoft Word and general IT systems
What's On Offer
? Competitive salary
? Generous benefits package
? Supportive team environment within a highly regarded legal practice
This is a fantastic opportunity to develop your career with a well-respected firm.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the pr....Read more...
Are you an administrative support professional looking to further your career by joining a growing service provider to the public and third sector? Are you positive, proactive, engaging, organised and efficient? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Administration and Communications Executive Officer. As a specialist provider of resource to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers.
The objective of the role will be to provide cross-departmental administrative support covering the Executive team, Marketing & Communications, Procurement, and Customers Services & Sales. Day-to-day activities with include diary management, meeting and event coordination, meeting planning and organisation, minute taking, payment processing, documentation and template management, and the production and coordination of internal reporting. You will also act as a key point of contact for inbound enquires and communication and you will ensure that all enquiries are escalated appropriately and responded to in a timely fashion.
Must Have
A successful commercial track record of providing an efficient administration support service to a busy team that are often field based.
Experience of coordinating shared inboxes, internal communications, enquiries, and the competing deadlines of different individuals.
Experience working with digital documents, diaries and systems.
Strong user of Microsoft Office 365, particularly with Word, Excel, PowerPoint & Teams.
Strong analytical, administrative, and organisational behaviours, with an inherent attention to detail.
Inquisitive, proactive, resourceful and enthusiastic personal behaviours.
Nice to have / Will Strengthen Application
Experience of working with databases
As an individual you will be an excellent communicator, adept at building relationships and liaising at all levels with a variety of stakeholders. You will also be resourceful, self-motivated, be able to multitask, achieve multiple competing deadlines. This role is hybrid, with three days based in an office in the West Midlands. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Sitting within the Housing, Neighbourhoods and Building Services directorate, you will be directly reporting to and supporting the Head of Building Repairs by supporting the administration and governance of the Building Repairs Service.
The service comprises undertaking response repairs across our varied 17,000 housing stock and 900 corporate buildings to maintain and improve our properties.
The range of duties undertaken in the role will be varied and ensure the running of an efficient and effective service. Tasks may include, but are not limited to:
Arranging and providing administrative support in meetings, including the production of agendas, meeting minutes, risk registers and management of action logs.
Uploading and monitoring information on our IT systems, for example, ensuring the repairs and stock database is updated with complaints and survey reports.
Supporting with collating and preparing data for financial and performance measures across the service.
Supporting with general administrative duties, including sending letters, raising orders, assisting with organising recruitment, auditing data for accuracy, managing calendars & emails of senior staff, etc.
Training:You will be undertaking the Level 3 Business Administrator Apprenticeship Standard and fully supported by HTP Apprenticeship College.
You will be developing Knowledge, Skills, and Behaviours in the following areas:
IT
Record and Document Production
Decision Making
Interpersonal Skills
Quality Planning
Project Management
Business Processes
As part of the off-the-job training, you will complete a portfolio of evidence, attend online workshops, have time to study independently, undertake research and write assignments.
The apprenticeship is assessed independently at the end of the practical training. The assessments include an online multiple-choice test, a business project and presentation and a professional discussion based on a portfolio of evidence.Training Outcome:
This is a fixed-term apprenticeship contract
Employer Description:Portsmouth City Council’s Housing, Neighbourhoods and Building Services directorate plays a vital role in maintaining safe, sustainable, and supportive communities across the city. The directorate oversees council housing, estate management, repairs, maintenance, building safety, and community services. It works to provide high quality homes, respond to housing needs, tackle anti-social behaviour, and improve neighbourhood environments. Teams within the directorate also manage construction projects, compliance with housing regulations, and support for vulnerable residents. By working closely with tenants, contractors, and partner organisations, the directorate helps ensure residents have access to secure housing, reliable services, and well maintained public spaces throughout Portsmouth.Working Hours :Monday- Friday, with hours typically between 8:30am and 5.00pm, with some flexibility.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
We are Solidus. Involved with our environment since 1870. With pride in our history, we make circular packaging and sustainable solid board solutions for customers all over the world. In the past from straw, now from recycled paper. Here you get the possibilities. To learn, to develop, to make a difference. We do this with 1500 colleagues throughout Europe. With a passion for technology and driven by progress. Together we contribute to less waste and a cleaner world. An international player and still always close by. Full of innovation, full of new ideas, full of opportunities for everyone. So, whatever your talent or ambition is, grow the way you want. Let's grow together!
As part of the team, you will support day-to-day operations and learn how the business delivers excellent service to its customers.
Key Responsibilities:
Act as a first point of contact for customer enquiries via telephone and email, escalating where appropriate.
Provide administrative support to the internal sales and account management teams.
Assist with the processing of customer orders, enquiries, and requests.
Maintain and update CRM and ERP systems to ensure customer information is accurate and up to date.
Support the preparation of reports, including sales data, stock information, and customer documentation.
Liaise with internal departments such as sales, credit control, warehouse, production, and design to support smooth operations.
Help monitor and maintain high levels of customer service standards, including timely responses and issue resolution.
Attend and contribute to team meetings, learning about business priorities and performance.
Assist with general administrative duties such as filing, data entry, and document preparation.
Work towards achieving individual and team objectives as part of your apprenticeship development plan.
This role is designed for someone starting their career, so a willingness to learn is more important than prior experience.Training Outcome:The general administration duties within this role may include:
Receiving and managing phone calls with professionalism and efficiency
Handling incoming and outgoing emails promptly and courteously
Organising and maintaining files to ensure smooth operations
Photocopying in a timely manner
Efficiently inputting data to support organisational needs
Any other general admin duties and ad-hoc duties as defined by management
Employer Description:We produce standard and customisable packaging, solid board, tubes, cores, edge protectors and partitions. As a leading producer, we cover the full production process from recovered paper to a wide range of paper-based products. Over 1,400 highly specialised people operate in our board mills, product converters and sales offices across Europe.Working Hours :Monday to Thursday, 8.00am to 5.15pm.
Friday, 8.00am to 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Social Media / Admin Assistant (Part-Time) - Elephant and Castle, Central London Are you a savvy social media enthusiast with a knack for administration? This part-time role as a Social Media / Admin Assistant could be your perfect fit. Company Overview: Located in the heart of Central London, this independent estate agency is renowned for its friendly and conscientious approach. They understand that they are handling their clients' homes and life savings, which is why their dedication to property needs is paramount. Specialising in all aspects of property sales and lettings, they are committed to delivering best-in-class service with a professional touch. Their expertise spans across London, offering tailored property management solutions to landlords and investors who trust them with their valuable assets. Job Overview: As a Social Media / Admin Assistant, you will support the agency's online presence and administrative functions. This role combines creative social media management with essential office tasks. It’s an excellent opportunity for someone who is organised, creative, and eager to contribute to the company's digital and operational efficiency. This part-time position offers flexibility and the chance to work in a vibrant and dynamic environment. Here's what you'll be doing:Managing and updating the company's social media profilesCreating engaging content and posts to promote properties and servicesMonitoring social media channels and responding to inquiriesAssisting with general administrative tasks such as filing, data entry, and answering callsSupporting the team with marketing initiatives and property listingsMaintaining accurate records and databasesCoordinating with other team members to ensure smooth office operationsHere are the skills you'll need:Proficiency in social media platforms (Facebook, Instagram, Twitter, LinkedIn)Strong communication and writing skillsGood organisational and time management abilitiesCreativity and an eye for detailBasic knowledge of MS Office and office equipmentAbility to work independently and as part of a teamPrevious experience in a similar role is advantageous but not essentialWork permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here are the benefits of this job:Competitive part-time salaryFlexible working hoursOpportunity to work in the vibrant Elephant and Castle areaProfessional development and training opportunitiesFriendly and supportive team environmentThe chance to contribute to a respected and growing estate agencyPursuing a career as a Social Media / Admin Assistant offers a blend of creative and administrative experience in the dynamic property sector. This role is perfect for those who are passionate about social media and enjoy supporting a team to achieve operational excellence. It provides a unique opportunity to develop a diverse skill set in a rewarding and flexible part-time position.....Read more...
Based within a busy engineering office, the role will involve a wide range of administrative duties including:
Answering calls
Managing emails
Scanning and filing documents
Uploading customer certificates
Updating product datasheets, and supporting the day-to-day running of the office
The candidate will also liaise with customers and suppliers regarding sales and purchase orders, helping to develop strong organisational and communication skills.
We are particularly keen for the successful candidate to develop within purchasing and stock control, with opportunities to build specialist knowledge and take increasing ownership of these responsibilities over time.
The role will also include supporting our in-house marketing department with basic activities such as social media content creation and content planning, offering varied experience across multiple areas of the business and excellent opportunities for development.
Key Responsibilities:
Answering and directing incoming telephone calls professionally and efficiently
Managing incoming and outgoing emails
Scanning, filing, and maintaining company documentation and records
Uploading customer certificates and documents to the company web portal
Updating and maintaining product datasheets and internal databases
Supporting the day-to-day administration of a busy engineering office
Liaising with customers and suppliers regarding sales and purchase orders
Assisting with the processing and tracking of purchase orders
Supporting stock control and purchasing activities
Maintaining accurate records and ensuring data is up to date
Assisting with the implementation and ongoing use of the company’s MRP system
Providing general administrative support to colleagues and management
Supporting the in-house marketing team with basic marketing activities
Ensuring tasks are completed accurately and within required timescales
Contributing positively to team activities and continuous improvement initiatives
Training:1/1 learning with a WCG Teacher and Assessor and online masterclasses.Training Outcome:A full time job on successful completion of the apprenticeship.Employer Description:Established in 1983, PCM is a deeply passionate, third generation family business that works with the latest technology to provide load cell manufacture, strain gauge installation and force calibration services that are best in class, globally.Over the past 40 years, we have continually reinvested in our facilities and developed a wealth of experience, meaning today we are well-equipped to solve the biggest, most unique and most demanding measurement challenges in any engineering sector.Our reputation for uncompromised quality and precision, combined with our commitment to traceability and continuous improvement (as evidenced by our IS0 9001 and UKAS 17025:2017 accreditations), sees our skilled team repeatedly trusted by industry leaders to keep their critical operations running smoothly.Following our recent rebranding, PCM is now expanding as part of our long-term goal to become undisputed, worldwide leaders in the load measurement field.Working Hours :Monday - Friday (Times to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
Principal Duties:
Financial Administration and Budget Support
Process purchase orders, invoices and payments in accordance with school financial procedures
Maintain accurate financial records using the school’s finance systems
Support budget tracking and produce basic financial reports as required
Monitor expenditure against allocated budgets and highlight concerns to senior leaders
Assist with banking, reconciliation and petty cash procedures
Support procurement processes to ensure value for money
Maintain records of contracts, subscriptions and service level agreements
Assist with preparation for internal and external audits
Ensure compliance with financial regulations, academy/trust requirements and local authority procedures where applicable
Office and Administrative Management
Support the efficient day-to-day running of the school office
Help develop and maintain effective administrative systems and procedures
Supervise administrative tasks and coordinate office workflows where appropriate
Ensure accurate pupil and staff records are maintained
Support admissions administration and pupil attendance processes
Manage incoming communications including telephone calls, emails and visitors
Promote a welcoming and professional environment for parents, pupils and visitors
Ensure confidentiality and compliance with data protection requirements
Personnel and Payroll Administration
Assist with maintaining staff personnel records
Support recruitment administration including safer recruitment checks
Liaise with payroll providers regarding staffing changes and queries
Monitor staff absence records and maintain appropriate documentation
Support induction administration for new staff
Health, Safety and Compliance
Support the school in maintaining statutory compliance records
Assist with health and safety checks and reporting procedures
Maintain records relating to risk assessments, training and compliance activities
Help coordinate site maintenance reporting and contractor visits.
Support business continuity and emergency planning procedures
Apprenticeship and Professional Development
Undertake all required apprenticeship training and coursework.
Participate fully in mentoring, coaching and professional review meetings
Develop knowledge of school business management, education finance and operational leadership
Demonstrate commitment to safeguarding, equality and professional conduct
Support and promote the school’s ethos, values and policies
Maintain confidentiality at all times
Attend relevant meetings and training sessions
Training:
School Business Professional Level 4
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:Progression offered to the right candidate.Employer Description:Rochdale Council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.Working Hours :37 flexible working hours in accordance with the needs of the service, to include evening and weekends. Exact working days and hours TBC.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Number skills,Team working,Pioneering and Open Approach,Proud,Passionate....Read more...
Job Purpose
To support the operational and administrative functions of GenNorth while developing knowledge and experience through a Business Administration Level 3 Apprenticeship programme.
To provide administrative support across finance, HR, marketing, governance and general business operations within a varied and supportive professional services environment.
To develop professional skills, knowledge and workplace experience through practical learning, formal training and apprenticeship coursework.
Key Accountabilities
Executive & Administrative Support
Support diary scheduling and meeting coordination.
Assist with inbox management and administration tasks where appropriate.
Take meeting notes and track actions.
Update employee benefit systems with new starter information.
Finance Administration Support
Input invoices into finance systems.
Support expense tracking and administration.
Assist with payment chasing activities.
Prepare monthly client invoices for Directors and senior staff.
Maintain mileage and expense records as required.
HR & Office Administration
Maintain staff records including leave and training logs.
Assist with onboarding documentation and administration.
Order office supplies and maintain office resources.
Support staff wellbeing, engagement and internal communications activities.
Coordinate staff meeting administration.
Marketing & Client Support
Draft LinkedIn posts from internal briefs.
Upload website content updates.
Format reports, presentations and client documents.
Support the preparation of highlight reports and business documents.
General Operations & Governance Support
Maintain templates, shared folders and document libraries.
Support event coordination and operational administration.
Assist with reporting and general administration tasks.
Support Cyber Essentials and ISO administration activities.
Maintain competency matrices, asset registers and supplier records.
Maintain driving licence, insurance and DSE assessment records.
Attend apprenticeship training sessions and complete coursework within agreed timescales.
Work towards successful completion of the Business Administration Apprenticeship qualification.
Apply learning from the apprenticeship programme within day-to-day responsibilities.
Dimensions of the job
Develop professional administration and operational skills within a supportive working environment.
Support the smooth running of business operations through effective administration and coordination.
Represent the GenNorth brand professionally in all interactions.
Contribute positively to team culture, collaboration and continuous improvement initiatives.
Training Outcome:Potential full-time role upon completion of apprenticeship. Employer Description:GenNorth is a socially conscious business, focused on generating a sustainable future for people, place, communities and organisations. With a clear vision to be a force for good, we offer a range of consultancy services to create value and opportunity through the provision of sound advice, to enable clients to make a positive and sustainable contribution to the built environment and social infrastructure.Working Hours :Working week to be confirmed. You will be required to be in the Leeds office 2 days a week.Skills: Organisation skills,Team working,Written communication skills,Verbal communication skills,Willingness to learn,Positive attitude,Proactive,Administration experience....Read more...
Support the day-to-day running of the GP surgery and administrative functions
Assist with patient service improvement projects and operational planning
Monitor and report on key performance indicators and practice targets
Support appointment utilisation, patient access, and workflow management
Assist with financial administration, budgeting, and resource monitoring
Produce reports using practice systems and Microsoft Office applications
Help coordinate meetings, training sessions, and staff communications
Support quality improvement initiatives and audit activities
Assist with maintaining policies, procedures, and compliance documentation
Liaise with staff, patients, NHS organisations, and external stakeholders
Support recruitment, onboarding, and staff record management
Contribute to projects aimed at improving efficiency and patient experience
Training:Training will primarily take place within the workplace at Quarry Bank Medical Centre, allowing the apprentice to gain practical experience alongside experienced healthcare managers and clinicians.
The apprentice will also undertake off-the-job training as part of their apprenticeship programme, delivered by the training provider through a combination of online learning, workshops, and tutor-led sessions.
Training is expected to take place regularly throughout the apprenticeship, typically one day per week or equivalent protected study time, in line with apprenticeship requirements.
The exact training schedule and delivery arrangements will be confirmed with the successful candidate and training provider.Training Outcome:Successful completion of this apprenticeship will provide a strong foundation for a career in healthcare management. Depending on performance and organisational opportunities, the apprentice may progress into roles such as Assistant Practice Manager, Operations Manager, Deputy Registered Manager, Registered Service Manager, Practice Manager, or other leadership positions within primary care, healthcare, and social care organisations.
Further professional development and higher-level management qualifications may also be supported for the right candidate.Employer Description:Quarry Bank Medical Centre is a friendly and progressive NHS GP practice serving approximately 4,500 patients within the Dudley area. We are committed to delivering safe, effective, and compassionate healthcare whilst continually improving the services we provide to our local community.
Working closely alongside our sister organisation, Edgbaston Wellness Clinic, a modern private healthcare and wellness provider based in Birmingham, we offer a unique opportunity to gain experience across both NHS and independent healthcare settings. This provides valuable insight into healthcare operations, governance, patient services, business management, quality improvement, and financial management.
Our multidisciplinary teams include GPs, nurses, healthcare assistants, allied health professionals, and administrative staff, creating a supportive learning environment with excellent opportunities for professional development. As organisations committed to education, workforce development, and service improvement, we are passionate about investing in the next generation of healthcare leaders and managers.Working Hours :Monday - Friday, between 8.00am - 6.30pm. Exact working hours will be agreed with the successful candidate and training provider. Occasional attendance at staff meetings, training events, or practice development sessions may be required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
