Updating and maintaining the company database.
Using suppliers’ systems to update customer information.
Managing and running remote servicing software of customers alarm systems and mailing out customer reports.
Handling Correspondence via post and e-mail.
Interacting with customers and employees, answering phones, directing calls, and managing communication between different departments and management levels.
Assisting with project planning, organisation, and execution.
Building and maintaining positive relationships with customers and colleagues.
Identifying and addressing issues related to office operations, communication, or other administrative tasks.
Suggesting and implementing improvements to office procedures and workflows.
Use of programs such as Word and Excel.
Being flexible and willing to take on a variety of tasks as needed by the business.
Essential Skills
Computer Literacy & Tech Savvy.
Confident use of software such as Microsoft Word and Excel.
Ability to learn and use specialist systems (e.g., supplier platforms, remote alarm servicing software).
Comfortable handling digital databases, spreadsheets, and customer communication tools.
Strong typing, formatting, and data entry accuracy.
Administrative & Organisational Skills.
Excellent attention to detail when updating databases or preparing reports.
Ability to handle correspondence (email/post) professionallyStrong time management to juggle tasks, deadlines, and ad hoc responsibilities.
Capable of supporting project planning and execution.
Communication & Interpersonal Skills.
Clear, polite, and professional phone manner.
Skilled at writing professional emails and letters.
Confident when liaising with internal teams and external customers.
Able to relay messages and coordinate across departments effectively.
Customer Service Orientation.
Friendly, patient, and helpful personality when interacting with customers.
Proactive in resolving queries or escalating issues appropriately.
Able to build and maintain rapport with both customers and colleagues.
Problem-Solving & Initiative.
Keen attention to spotting process inefficiencies and suggesting improvements.
Ability to resolve common office and communication issues independently.
Willing to take initiative and contribute to better workflows.
Flexibility & Adaptability.
Willing to handle a mix of routine and varied tasks,
Comfortable working in a dynamic environment where priorities may shift.
Ideal personal Qualities
Friendly and approachable – someone who customers and colleagues feel comfortable speaking to.
Tech-comfortable – not just "can use a computer" but actively enjoys digital tools.
Reliable and trustworthy – respects confidentiality and follows through on tasks.
Proactive – spots what needs doing and takes action without being told.
Detail-oriented – notices errors, double-checks information, and keeps records accurate.
Team player – happy to pitch in wherever needed and collaborate smoothly.
Positive attitude – remains upbeat and solution-focused, even when things get busy.
Training:Level 3 Business Administrator apprenticeship standard, including Functional Skills if required.
There will be just one day college attendance required for an Induction/Initial Assessment Day. The course will then be delivered in the workplace only.
Comprehensive training will be provided to ensure the apprentice is fully equipped to carry out all duties effectively.
You don’t need much prior experience — just a great attitude and willingness to learn. We’ll provide all the training you need.Training Outcome:This apprenticeship is designed to be the first step into a long-term career in administration and business support. Once completed, there may be opportunities to move into a permanent Administrative Assistant position within the company, or to take on more responsibility in areas like customer service, office coordination, or operations support.Employer Description:On Call Group is a dynamic, people-focused security company based in Wolverhampton. We provide installation, monitoring, and maintenance of alarms, CCTV, and medical-alert services to more than 20,000 residential and business customers across the UK. Under the leadership of Michael Vry, Lee Hosking, and Mark Bennett, we’ve grown through 15 acquisitions while maintaining a strong culture of customer care and employee development. Our forward-looking ambition includes expanding regionally through further acquisitions, investing in staff training—including technical and customer service—and enhancing our services through modern technology integrations. It’s a great place to work because we genuinely invest in our people, celebrate real-life impact stories (like helping someone in a medical emergency within minutes), and maintain an open, supportive atmosphere.Working Hours :Monday to Friday 9:00am to 5:00pm, 30 minutes lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Computer Literate,Flexibility,Adaptability,Friendly,Approachable,Reliable,Trustworthy....Read more...
An opportunity has arisen for a Conveyancing Secretary to join a well-established law firm providing a wide range of services and known for their professionalism and tailored client support.
As a Conveyancing Secretary, you will be supporting a dynamic conveyancing team with day-to-day administrative and legal tasks. This role can be full-time or part-time offering a salary up to £25,000 and benefits.
You will be responsible for:
* Supporting fee earners with effective file management.
* Drafting and typing legal documents and correspondence.
* Handling client enquiries professionally over the phone and via email.
* Completing SDLT forms and applying for searches.
* Managing diaries, appointments, and case schedules.
* Carrying out HMLR registrations for purchase, lease, and re-mortgage files.
* Opening, closing, and archiving client files in line with procedures.
* Performing general administrative duties such as filing, scanning, and organising.
What we are looking for:
* Previously worked as a Conveyancing Legal Secretary, Conveyancing Secretary, Legal Secretary, Legal Administrator or in a similar role.
* At least 1 years' experience supporting a busy Residential Property team.
* Knowledge of conveyancing procedures and legal processes.
* Skilled in IT and excellent secretarial skills.
* Strong client care and communication abilities.
* Capability to assist with minor paralegal tasks where needed.
What's on offer:
* Competitive salary
* 28 days Paid Holiday
* Company Pension Scheme
* Ex-gratia Birthday Leave
* Company Sick Leave
* Free DBS Check
* Closed during the Christmas Holidays
* Comprehensive induction and ongoing, paid training
Apply now for this exceptional Legal Secretary opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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An opportunity has arisen for an Administrator to join a well-established and long-standing organisation in the financial services sector, offering tailored support and advice to private clients across the region.
As an Administrator, you will be providing vital administrative assistance to a team of Financial Advisers in a busy, office-based environment. This full-time role offers salary up to £35,000 and benefits.
You will be responsible for:
* Delivering all-round administrative support to advisers.
* Maintaining accurate and compliant client records using back-office systems.
* Preparing key documentation including illustrations, application forms, and authority letters.
* Processing new business submissions and handling investment or pension transfer requests.
* Liaising directly with providers and maintaining regular contact with clients.
* Compiling valuations, reports, and review documents.
* Organising and preparing meeting packs for client appointments.
What we are looking for:
* Previously worked as an IFA Administrator, Financial Administrator, Financial Planning Administrator, Paraplanner or in a similar role.
* At least 2 years' experience working within an IFA environment.
* Skilled in Microsoft Word and Excel.
* Excellent communication skills.
* Ideally possess experience using Intelligent Office and working with wrap platforms.
What's on offer:
* Competitive salary
* 25 days holiday plus bank holidays
* Company pension scheme
* Annual discretionary bonus
* Death in service cover
* Free on-site parking
This is a great opportunity to join a well-supported and trusted team within a stable organisation.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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As a Hairdressing Level 2 Apprentice, your typical day involves learning and practicing a variety of hairdressing skills while providing excellent customer service. You'll:
Assist senior stylists with client consultations, understanding their desired hairstyles and preferences
Learn and perform basic hairdressing services such as shampooing, cutting, colouring, and styling under supervision
Maintain cleanliness and organisation in the salon, including sanitising equipment and keeping work areas tidy
Greet clients warmly, offer refreshments, and ensure their comfort throughout their visit
Learn about hair care products and recommend appropriate products to clients based on their hair type and styling preferences
Assist with administrative tasks such as booking appointments, managing inventory, and processing payments
Participate in training sessions and workshops to further develop your skills and knowledge in hairdressing techniques
Collaborate with senior stylists to provide exceptional service and create a positive salon experience for clients
Your day as an apprentice will be hands-on and varied, providing valuable opportunities to learn and grow in the hairdressing industry while delivering excellent service to clients
Training:Hairdressing Professional Level 2.Training Outcome:On successful completion of Level 2 standard in hairdressing, there may be the opportunity to progress onto Level 3 Advanced Hairdressing Standard and a good training programme Alternatively become a full-time stylist running a column Level 2 Barbering Apprenticeship. Employer Description:Daniel Lewis is a luxury salon in Leicestershire, known for its skilled stylists, welcoming atmosphere, and use of high-quality hair care brands.Working Hours :Tuesday to Saturday. Exact hours to be discussed at interview stage.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
You will be given the opportunity to work alongside our specialists.
Duties will include:
Sourcing candidates, screening and qualifying candidates, assessing them to ensure they meet our client’s requirements/expectations, building rapport and maintaining relationships with both clients and candidates
Responsible for sourcing and contacting quality candidates to qualify their suitability for the roles. Screening and qualifying candidates
Building a pipeline of candidates and regularly checking the status
Amend CVs where appropriate to highlight suitability
Ensure successful candidates are onboarded in line with safer recruitment practices
Maintaining our CRM and ATS, keeping all application notes and files up to date
Maintain administrative systems
Maintaining existing connections by supporting our clients with existing and new recruitment placements
Making new connections, emailing & calling to generate new business leads
Placing job adverts for roles across our target areas
Training:
Full training will be given, leading to a recognised Level 3 Recruiter Apprenticeship Standard qualification
Full on-the-job training will be delivered
Off-the-job training will be supported by our Training Provider, Davidson Training UK Ltd
All training is carried out within the workplace during working hours
Training Outcome:
Career progression within the organisation
Employer Description:We’ve been in the recruitment business for over 35 years. Opening our first premises in Glasgow in 1987, and expanding our reach to a nationwide office network of 14 different locations.
Over this time, we’ve built trusted relationships with thousands of customers to help them reach their business and career goals. With more than three decades of experience, we’ve learnt what works and more importantly what doesn’t. So, you can trust us to get it right.Working Hours :Monday- Friday
Between 08:00- 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
To acknowledge new orders, keeping clear and accurate records.
To compile cutting plans and job sheets together for new orders.
To complete data input of sales and purchase orders onto our computer system.
To order stock for requested fitting dates.
To generate quotations for bespoke services in new build sector, individual projects and customer care works through our internal computer systems.
To assist customer care with job sheets and plans for customer care work.
To assist the Planning & Quality Manager in gathering information for new tenders.
To liaise with sales departments of our clients and ensure they have the most current and correct samples on their sites.
Schedule and assist on site with check measures and sub floor inspections.
Administrative tasks for the Planning department.
Any other duties relevant to this role.
Training:All the training will be delivered in the workplace.Training Outcome:Permanent role with the company, to begin a career which could expand across our businesses.Employer Description:Inside Group is an established market leading business, that operates across multiple sectors, including new build housing, care, education, hospitality, residential and construction. We work with many northeast clients and national clients to deliver tailored bespoke solutions, for flooring, interior design, exterior design, window dressings, 3D plans, bespoke furniture and lighting and soft furnishings, our services also include cleaning, specialist cleaning such as brick, drive, and patio cleaning, as well as carpet and upholstery cleaning.Working Hours :40-hours per week - 07.30 to 16.00 or 08.30 to 17.00. 30-minutes for lunch and 2 x 10-minute breaks
£7.55 p/h (negotiable), working days TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Respond to Teaching School Hub (TSH) enquiries via email and telephone.
Provide administrative support for the Lead Administrator, Director and Deputy Director of the TSH
Support the advertising of Early Career Framework and National Professional Qualifications programmes
Support preparing delegate packs for conferences and clinics
Update participant information on the appropriate systems
Marketing all elements of The Golden Threads to increase engagement with all TSH activities via social media channels
Distribute newsletters, celebration cards etc
Attend weekly TSH meetings and minute meetings as applicable
Undertake appropriate training as required
Training Outcome:The Trust has undergone extensive growth in recent years and this is expected to continue. As such, there is the expectation that there will be promotion opportunities for the right candidate once the apprenticeship has been completed either within our Teaching School Hub or one of our schools.Employer Description:The Manor Teaching School Hub is based at Manor Primary School, an Outstanding school in Wolverhampton and the lead school for a growing MAT. We build upon some of the established expertise of schools who were part of the previous Teaching School structure in Walsall and Wolverhampton guaranteeing experience and capacity when delivering the Golden thread.
For over a decade, we have been at the forefront of educational innovation, shaping the landscape of professional development through evidence-informed practices. Supported by partners such as Matrix Academy Trust, South Staffordshire Learning Partnership, Mercian Trust, and St Bartholomew’s MAT, we deliver evidence-informed programmes which form the golden thread of CPD.
Collaborating closely with Ambition Institute, local Maths Hubs, Research Schools, Computing Hub, English Hub and Science Learning Centre, we are committed to connecting educators to the very best of local CPD giving them the tools and knowledge necessary to transform lives.Working Hours :37 hours per week, Monday to Friday
Exact shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
The purpose of the role is to provide essential administrative support to the Operations team, facilitating seamless workflow across departments and contributing to the efficient functioning of the business.
Main Responsibilities:
Handle general administrative duties including filing, photocopying, and scanning documents
Manage incoming and outgoing post, emails, and phone calls efficiently
Maintain and update client records on the case management system
Assist solicitors with preparing legal documents and correspondence
Schedule appointments and manage calendars for fee earners
Liaise with clients and third parties in a professional and courteous manner
Ensure sensitive information is handled with confidentiality and accuracy
Company Benefits:
Monthly confidential counselling session (free of charge)
Complimentary drinks and snacks available in the office
Monthly team lunch delivered to the office
Discounted gym membership (just 2 minutes from the office)
Company pension scheme
Excellent city centre location with great transport links
Friendly, supportive, and professional work environment
Clear opportunities for progression and personal development
Training:
Business Administrator Level 3 standard with Legal Pathway
Training Outcome:
This role offers excellent development opportunities for the right candidate
Progression may include a Paralegal Apprenticeship, promotion to a Legal Assistant role, or further advancement within the firm’s legal team
FDM Solicitors are committed to supporting long-term legal career growth through ongoing training, mentoring, and internal promotion
Employer Description:FDM Solicitors is a busy multi-disciplinary practice based in Manchester City Centre who specialise in financial mis-selling, housing disrepair, data breach, fraud and professional negligence. The firm is currently undergoing a period of substantial growth and we are seeking ambitious and confident paralegals to join our rapidly expanding Housing Disrepair department.Working Hours :Monday to Friday from 8.00am - 5.00pm (with a one hour break for lunch)Skills: Communication skills,IT skills,Attention to detail....Read more...
Duties to include:
Support the IT technical team with administrative tasks
Maintain the filing systems, manual and digital
To create and maintain spreadsheets for own and other staff use
To support effective team work and cover reception as required
To help meet all the designated KPIs
Liaising with internal departments to ensure an excellent level of service is provided
Scanning, filing, and archiving paperwork
Following company procedures
Recording, updating and archiving information
Use of office equipment (photocopier, fax machine etc.)
Training:
Business Administrator Level 3 Apprenticeship Standard
Level 2 English and maths Functional Skills (if applicable)
Training will take place at Protocol B3 2NH 1-day per month
Training on-site at employer
Training Outcome:
Progression route to a team leader
Employer Description:Here at EDIT Ltd (registered as Education & IT Ltd), we offer IT services that include IT support, cybersecurity, disaster recovery solutions, mailing and productivity solutions, and more.
Our bespoke software solutions have produced Entrée Visitor and Contractor Management, which is directing the company into the exciting area of being a Software Solutions Provider. Add-ons to Entrée include incident management for health and safety compliance and resource booking, allowing the end-user to assign hot desks, parking spaces, keys, etc. We see ourselves as solutions providers to problems using technology. We aim to make the lives of clients easier and more efficient to allow them to focus on the things that are important to them.
Our ambition is to grow the company with our existing products, the development of new products, and to chase tenders that solve unique problems.Working Hours :Monday - Friday - shifts (flexible).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Initiative,Patience,Active listener,Good inter-personal skills,Sel-direct learning,Problem solving,Maintain focus....Read more...
Assist the HR Manager with the recruitment process, including posting job ads, screening applicants, and scheduling interviews
Prepare onboarding materials and coordinate Induction days
Maintain accurate and up-to-date employee records in both digital and physical formats
Support HR compliance efforts by ensuring documentation is complete and current
Respond to internal HR Queries, directing any necessary queries to the HR manager if required
Work with the HR manager and senior team to draft and distribute communications, policies, and procedures
Perform general administrative tasks such as filing and data entry
As an HR assistant in a fast-paced working environment, no two days will be the same. This is a great opportunity for someone who is looking to pave a career in HR. You will be involved in all aspects of HR across multiple departments and will be supporting the senior management team on a daily basis so great communication skills are essential.Training:HR Support Level 3.
Whilst the majority of training will take place at the employer's premises, there will be occasional attendance required at Cirencester College.Training Outcome:Potential development of department following successful completion of apprenticeship.Employer Description:Employer information The Lakes by Yoo is exclusive private development, spread across 850 acres of woodland, meadows & lakes in the Cotswold water park. Established for over 15 years, we build unique, luxury lakefront and woodland second homes. The estate also includes the Award-winning Orchard Spa, and numerous clubhouse buildings. The Estate is fully serviced with 24hr security, Concierge and Guest Services team to help with all resident and guest requests. The Estate is home to several facilities including a full-service spa and gym, tennis courts, restaurant and a zip activities hub.Working Hours :Based on site at The Lakes by Yoo 5 days per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Non judgemental,Patience....Read more...
The purpose of the role is to perform daily warehouse administration tasks within a warehouse management system (SAP).
You will receive full training in all aspects of your job role which will include:
• Creating replenishment and stock movement orders• Printing customer orders and delivery notes• Creating Export documentation for overseas customer orders• Managing production orders through to customer order• Processing scrap • Receipting deliveries from suppliers• Stock control and processing daily PI counts• Producing stock reports• Tracking of company assets • Processing customer returns• Producing KPI reports through Excel and SAP reports• Investigating customer complaints• Liaising with transport and sales departments• Support other operational administrative tasksTraining:We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site/campus. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.Training Outcome:
Upon successful completion of this apprenticeship it is hoped that you will continue working for the business
There will be progression opportunities with further training
Employer Description:Profine are part of one of the World's largest PCVu window and door system providers. They pride themselves on quality thinking, innovative strength and efficient processes and responsibility.
They have over 3500 employees Worldwide and supply their products in 87 countries.
Profine have supported many apprentices over the years and are now looking for their newest team member.Working Hours :Monday- Friday
8am- 4.30pmSkills: Communication skills,IT skills,Attention to detail,Administrative skills,Number skills,Logical,Team working,Initiative,Work to deadlines....Read more...
Main Duties and Responsibilities may include:
Provide administrative support undertaking basic tasks on SystmOne, answering telephone calls, booking/cancelling patient appointments and answering queries
Computer data entry/data allocation and collation; processing and recording information
Filing and retrieving paperwork both manually and electronically.
Supporting the workforce team with collating compliance for all staff including clinical teams
Support with the processing of invoices for locums, providing the relevant information to the finance team
Support the Clinical Services Team and Rota Workforce Team with general administrative tasks
Training:
Business Administrator Level 3 Apprenticeship Standard
You will attend York College one day per week and will receive training in the workplace for the remainder of your contracted hours each week
Training Outcome:
There will be the possibility of an ongoing full time role with us upon completion of the apprenticeship
Employer Description:Nimbuscare is one of the largest 'at scale' providers of primary care in the north of England, caring for more than 250,000 patients across our 11 member GP Practices.
We work collaboratively across the York area delivering new, innovative, and sustainable health care services.
As leaders in local care, our goal is to work together across the health and care system to improve the health, wellbeing, and experience of our patients.
We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers.
Nimbuscare is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive supportive culture that values and celebrates our differences.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative,MS Office skills,Self-motivated,Works well under pressure,Good work ethic,Enthusiasm,Adaptable,Committed to development....Read more...
General duties including (full training will be provided):
Serving as a point of contact for the person or team you will support
Processing information from customers and suppliers and entering this into a central database
Scanning and filing documentation
Answering the telephone in a professional and helpful manner
Meeting and greeting customers
General administrative duties including typing correspondence by e-mail and letter
Entering data onto internal systems with a high level of accuracy and speed
Working with various databases to extract information
Preparing and proofreading office documents
Any other duties requested by the Office Manager
Ordering office supplies and managing inventory
Liaising and maintaining good relations with customers, suppliers and internal teams
Maintaining a well-organised, efficient office environment
Training:Training will be at North Lindsey College, where you will access a wide range of facilities on offer.
Day release.
You will undertake the Level 3 Business Administration apprenticeship standard.
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0.
You will undertake Functional Skills for English and/or Maths if needed.
You will undertake both on and off-the-job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience. Training Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate. Several opportunities for career progression on completion.Employer Description:The organisation supplies hardware to the kitchen and furniture industry in a factory setting.Working Hours :Monday - Friday - shifts to confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Key responsibilities:
Maintenance Coordination:
Log incoming repair and maintenance requests into internal systems
Categorise and prioritise work orders based on urgency and type
Schedule and assign jobs to appropriate contractors or maintenance team members
Communication and Support:
Act as first point of contact for tenants, clients, and contractors via phone, email, and in-person
Keep all parties informed on the status of maintenance works
Follow up on outstanding works to ensure timely completion
Quotations and Appointments:
Organise site visits for quotes and repairs
Coordinate with surveyors or contractors to arrange quotation appointments
Manage and file quotation documents and update the relevant systems
Administrative Duties:
Maintain accurate records of maintenance requests, job progress, and completion
Issue purchase order numbers for materials and repairs
Assist in preparing reports on maintenance activities and performance metrics
Training:
Full Business Administration Standard - Level 3
College training/support dates available if required
On the job training to support role development
Employer to allocate dedicated training time to support off the job training requirements
Training Outcome:Possibility of future employment and progression opportunities upon successful completion of the Level 3 qualification.Employer Description:We love what we do and it shows. With more than 25 years of experience in property maintenance, we know our industry like the back of our hands. There's no challenge too big or too small and we dedicate our utmost energy to every project we take on.Working Hours :Monday - Friday - 9am - 5pm (30-minute lunch break)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Proactive and Customer focused....Read more...
Assist with the administration of new vehicle sales for Fiat and MG, including processing customer orders, preparing vehicle paperwork, and coordinating vehicle delivery
Support the management of stock for new and used vehicles, ensuring accurate and up to date records are maintained
Process vehicle registrations, vehicle inspections, and the associated documentation to ensure timely and smooth vehicle transactions
Liaise with the sales team, manufacturers admin, and our own internal teams to ensure customer satisfaction throughout the sales and delivery process
Assist with the preparation and presentation of reports on new vehicle stock levels, sales performance, and any key operational metrics
Handle administrative tasks related to used vehicle sales, including pricing, souring and ensuring that used vehicles are correctly prepared for sale
Assist in maintaining compliance with internal systems, legal regulations, and FCA (Financial Conduct Authority) guidelines regarding vehicles sales and finance
Support general administrative tasks including vehicle invoicing, customer finance options and vehicle registration paperwork
Participate in training and development opportunities to work towards achieving a nationally recognised qualification
Training:
Financial Services Administrator Level 3 Apprenticeship Standard
You will attend training once per week either on-line or face to face with our Training Provider, Skills North East
Training Outcome:
Professional development is supported beyond the apprenticeship
Employer Description:Richard Hardie Limited is a well-established automotive dealership in the North East of England and in 2024 celebrated 50 year anniversary. They offer a diverse range of vehicles, including new and used cars across Fiat, MG and other leading automotive brands. Their reputation for delivering exceptional customer service, alongside our dedication to vehicle quality and innovation, makes them a trusted name in the automotive industry.Working Hours :Monday - Friday, 9.00am - 5.00pm (1 hour for lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Key Responsibilities:
Greeting patients warmly and professionally, both in person and over the phone
Managing appointment bookings, cancellations, and rescheduling
Handling patient enquiries and directing calls appropriately
Maintaining accurate patient records and handling confidential information with discretion
Supporting clinical staff with administrative tasks
Managing repeat prescription requests and other administrative duties
Contributing to a welcoming and efficient reception environment
Training:Level 3 Business Administrator Apprenticeship Standard:
In house training will be provided on an ongoing daily basis with the current finance team. You will not be required to attend Dudley College premises as the course is delivered in the workplace only
An assessor will be allocated to you to progress/help you through you course
Continual assessments, coupled with assignments/or exams depending on course of study
Time spent training will be part of the agreed contracted hours of the working week
At the end of your training, you will sit an exam and submit course work as part of your assessment, and you will receive a Level 3 qualification
Where a business administrator has not already achieved Level 2 English and maths, they must do so before taking the end-point assessment
The Employer will provide training in e-commerce marketing, product management and customer service
Training Outcome:
After completing the apprenticeship, you will have the skills and experience to progress into a full-time GP receptionist role, where you can continue to develop professionally and contribute to the smooth running of the practice
Employer Description:We are a busy GP practice serving a patient population of approximately 9,600 individuals. Our dedicated team works hard to provide high-quality care and support to our community.Working Hours :Monday - Friday, 09:00 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Patience,Interpersonal skills,Ability to multitask,Discretion,Approachable....Read more...
Assist with processing invoices, expense claims, and purchase orders
Help maintain accurate and up-to-date financial records
Support with monthly reconciliations and data entry
Communicate with suppliers and internal departments to resolve queries
File and organise financial documents, both digitally and physically
Support in preparing financial reports and summaries
Learn and apply finance software and tools under guidance
General administrative tasks to support the wider finance team
Training:Accounts or Finance Assistant Level 2 Apprenticeship Standard:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:To be discussed at interview:
Vuba is a progressive company, and for the right candidates, permanent opportunities, further progression, and even promotion are possible
Employer Description:Vuba Chemical Innovations Ltd, founded in 2009 and headquartered in Beverley, East Yorkshire, is a fast-growing British resin manufacturer and distributor. Specialising in resin-bound surfacing, epoxy floor coatings, repair mortars, and innovative building products, Vuba operates across multiple UK sites and exports globally — including to the USA, Europe, Asia-Pacific, and the Middle East. Recognised by The Sunday Times and Financial Times as one of the fastest-growing companies in the UK and Europe, Vuba has built a strong reputation for quality, customer satisfaction, and performance. With a dynamic social media presence, over a million followers, and thousands of 5-star reviews, the company is committed to excellence in both product and service. At Vuba, we foster a culture of innovation, growth, and sustainability, aiming to lead the resin surfacing industry with permeable, eco-friendly solutions.Working Hours :Monday - Friday (exact times to be discussed at interview)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Assist in updating internal project and client trackers
Open new enquiries, save electronic documents and correspondence
Upload and download technical drawings from various portals
Maintain and update project milestones and deadlines in the ERP system as directed
Support the team with general administrative tasks as required
Log planning applications with the relevant local authorities
Update client trackers with application submission and determination dates
Process electronic payments for planning applications and save receipts accordingly
File and manage planning-related correspondence in client records
Training:
You will be studying a Level 3 Business Administrator apprenticeship standard over an 18-month period
This is a fully work-based programme- You will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider
Training Outcome:
Potential full-time position upon completion of the apprenticeship
Employer Description:Astley has amassed a wealth of expertise in creating branded environments, supporting clients such as Sainsbury's, The Co-operative, JET and Hilton Hotels with a variety of essential signage solutions. From multi-location rollout programmes across the UK and Europe, to highly bespoke single site installations, Astley has built up a reputation of providing the very best consultancy and expert client support in the industry. In 2016, Astley acquired the award-winning signage company Sign of the Times, an ideal brand to team up with as they offered a unique creative production service that complimented the current portfolio of services. Rebranded to Astley in June 2020, the Kettering site now joins the other 3 Astley sites in the UK, offering full national coverage to support a variety of sectors including retail, leisure, hospitality, finance, automotive, and creative.Working Hours :Monday- Friday
8.30am- 5.00pmSkills: Administrative skills,Attention to detail,Communication skills,IT skills,Number skills,Organisation skills,Problem solving skills,Team working....Read more...
As a valuable member of the team, our trainee administrator will be on hand to support the admin support team with their administrative duties such as:
Ensuring all incoming correspondence is promptly dealt with, and that all outgoing correspondence properly logged and approved
Maintaining office supplies and facilities to ensure we have all we need to run a ship-shape office
Supporting with events and meetings we host, such as printing any necessary materials & ensuring the event and/or meeting space is set up as needed
Document creation and database management
And much more!
Training:Our trainee administrator will be working towards a Business Administrator Level 3 qualification, which will be achieved through on-the-job learning.Training Outcome:A progression path exists in our admin support team with the next step being to Administrator. The Administrator role includes more complex document creation, supporting with reception duties such as welcoming clients in person or on the phone, and project work in support of other support teams and the professional teams.Employer Description:JS. is one of the largest independent accountancy and business advisory firms in the North-West. Located at Stonecross Business Park, Golborne, we’ve been providing outstanding service to thousands of businesses and business people for over 100 years.
At JS. our people come first. Flexible working is the norm, and no-one works on their Birthday nor Christmas Eve. We also like to have fun, with our dedicated social committee bringing us events year-round.
We’re in an exciting period of growth so, if you want to be part of a long-standing, ambitious and fun firm then look no further.Working Hours :Monday to Friday
8.30am to 5.00pm
45-mins lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
The main purpose of the role is to manage the front of house, ensuring excellent customer service is delivered in all client and customer dealings.
The responsibilities will include managing a busy switchboard, directing calls where appropriate and creating a welcome environment.
You will also be expected to manage all incoming and outgoing emails, book meetings and all other ad-hoc duties. We are seeking a highly organised and efficient individual with the interpersonal skills to confidently liaise with clients andcustomers to provide excellent customer-service via email, on social media, over the phone, and face-to-face.
The individual must be able to demonstrate prioritisation of tasks, show initiative, and help the team solve issues.Creativity and innovation a key factors to remaining industry leaders, so our office
Training Outcome:By completing your Business Administration apprenticeship, you will gain:
A nationally recognised qualification in Business Administration (level depends on your apprenticeship standard).
Practical workplace experience and a strong understanding of office processes, systems, and administrative best practices.
Transferable skills such as organisation, communication, problem-solving, and time management.
Improved IT proficiency, including use of common office software and digital tools.
Industry knowledge relevant to your sector, preparing you for progression into higher-level roles or further study.
A professional network built through workplace interactions and mentoring.
Employer Description:We have a team of knowledgeable and experienced animal hire specialist agents with over 40 years of industry experience. We supply pets and animals to leading industry professionals from film producers, television studios, PR agencies, Theatre productions, and in-house marketing teams. We will provide the perfect bit of animal talent for any brief.Working Hours :Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills....Read more...
Provide comprehensive adminstrative support to business operations
Ensure effective coordination between clients, suppliers and internal teams while maintaining high standards of customer service and operational efficiency within the signage and manufacturing enviroment
Manage all client communications including quotations, project updates, and delivery schedules
Process quote requests and revisions in accordance with company procedures
Resolve customer queries and complaints within agreed timeframes
Maintain customer satisfaction through proactive communication and follow-up
Update client records and correspondence files accurately
Coordinate project workflows between design, production, and installation teams
Schedule deliveries and coordinate with external contractors
Monitor project timelines and escalate potential delays to management
Support procurement activities and supplier coordination
Maintain accurate records of orders, and project documentation
Perform data entry and database maintenance with high accuracy
Prepare correspondence, and documentation as required
Provide administrative support to General Manager and team members
Ensure all documentation meets company quality standards
Support continuous improvement initiatives
Assist in maintaining ISO/quality certification requirements (if applicable)
Contribute to process documentation and updates
Training:Once a month online workshops with the college and in the workpace. Level 3 Business Administrator apprenticeship standard delivered by EKC Training.Training Outcome:Possibility of a permanent job for the right candidate.Employer Description:Medash Signs is a signage company founded in 1977, located in Ashford, Kent. They specialize in designing and producing a wide variety of bespoke business signs and offer a comprehensive service from concept to installation. With over 40 years of experience, they pride themselves on excellent customer service and attention to detail.Working Hours :Monday to Friday 8am to 4.30pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Logical,Team working....Read more...
You will be given the opportunity to work alongside our specialists.
Duties will include:
Sourcing candidates, screening and qualifying candidates, assessing them to ensure they meet our client’s requirements/expectations, building rapport and maintaining relationships with both clients and candidates
Responsible for sourcing and contacting quality candidates to qualify their suitability for the roles. Screening and qualifying candidates
Building a pipeline of candidates and regularly checking the status
Amend CVs where appropriate to highlight suitability
Ensure successful candidates are onboarded in line with safer recruitment practices
Maintaining our CRM and ATS, keeping all application notes and files up to date
Maintain administrative systems
Maintaining existing connections by supporting our clients with existing and new recruitment placements
Making new connections, emailing & calling to generate new business leads
Placing job adverts for roles across our target areas
Training:
Full training will be given, leading to a recognised Level 3 Recruiter Apprenticeship Standard qualification
Full on-the-job training will be delivered
Off-the-job training will be supported by our training provider, Davidson Training UK Ltd
All training is carried out within the workplace during working hours
Training Outcome:Career progression within the organisation.Employer Description:We’ve been in the recruitment business for over 35 years. Opening our first premises in Glasgow in 1987, and expanding our reach to a nationwide office network of 14 different locations.
Over this time, we’ve built trusted relationships with thousands of customers to help them reach their business and career goals. With more than three decades of experience, we’ve learnt what works and more importantly what doesn’t. So, you can trust us to get it right.Working Hours :Monday - Friday, between 08:00 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Provide administrative support across departments, particularly HR and Talent teams.
Answer phone calls and emails professionally, directing queries as needed.
Maintain accurate digital and physical filing systems.
Help schedule meetings, take minutes, and prepare documentation.
Assist with office supplies, deliveries, and general coordination tasks.
Assist in drafting and posting job advertisements on job boards and company platforms.
Help screen CVs and applications against job descriptions under guidance.
Support coordination of interviews, including scheduling and communicating with candidates.
Maintain recruitment tracking spreadsheets and systems (e.g., applicant tracking systems).
Assist in preparing offer letters, onboarding documents, and new starter packs.
Ensure compliance with data protection and confidentiality policies in recruitment processes.
Support employer branding activities, such as social media posts or careers page updates.
Attend recruitment events, fairs, or open days where applicable.
Support in producing reports, presentations, and internal communications.
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.Training Outcome:The role offers long-term security and the opportunity to progress into a permanent position.Employer Description:The Village Pharmacy Group is a network of community pharmacies known for providing a wide range of healthcare services and products, including prescription dispensing, over-the-counter medicines, and private and NHS services. They emphasize personalized care and access to expert advice, with a focus on both preventative care and management of chronic conditions.Working Hours :Monday to Friday 9am to 6pm with a 2 hour daily break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Providing general administrative support to the Service Coordinator, Operations Manager, and other team members.
Maintaining a proactive approach to office management, including responding to emails, calls, and inquiries.
Assisting with the preparation of reports, client communications, and any other ad-hoc administrative duties as needed.
Communicating with clients to address their needs and provide updates on service requests.
Supporting the Operation Manager and Technical Manager when required.
Contacting customers about alarm monitoring requests when required.
Effectively communicating with the sales team, operations team, service department and finance department.
Proactive day-to-day correspondence with clients, engineers and suppliers.
Keeping the CRM system and engineers' schedules up to date.
Minimum of 6 hours per week spent on apprenticeship work and training.
Training:Working towards your Business Admin Level 3 Qualification, you'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about the modules. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.Training Outcome:As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.Employer Description:Century Fire & Security Ltd is an established, friendly, committed, family ran business that values their team and clients. Century specialise in the Service, Maintenance and installation of Fire, intruder alarms, CCTV, Access Control, Automatic gates and barriers solutions. Long Established since 2001 they pride themselves on their positive team culture, customer care and value for their extensive discipline range.Working Hours :Monday to Friday 8.30am to 5pm.Skills: Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Organisation skills,Team working....Read more...
As a Hairdressing Level 2 Apprentice, your typical day involves learning and practicing a variety of hairdressing skills while providing excellent customer service. You'll:
Assist senior stylists with client consultations, understanding their desired hairstyles and preferences
Learn and perform basic hairdressing services such as shampooing, cutting, colouring, and styling under supervision
Maintain cleanliness and organisation in the salon, including sanitising equipment and keeping work areas tidy
Greet clients warmly, offer refreshments, and ensure their comfort throughout their visit
Learn about hair care products and recommend appropriate products to clients based on their hair type and styling preferences
Assist with administrative tasks such as booking appointments, managing inventory, and processing payments
Participate in training sessions and workshops to further develop your skills and knowledge in hairdressing techniques
Collaborate with senior stylists to provide exceptional service and create a positive salon experience for clients
Your day as an apprentice will be hands-on and varied, providing valuable opportunities to learn and grow in the hairdressing industry while delivering excellent service to clients. Training:Hairdressing Professional Level 2.
The apprentice would attend our Rugby academy one day a week for education.Training Outcome:On successful completion of Level 2 standard in hairdressing, there may be the opportunity to progress onto Level 3 Advanced Hairdressing Standard and a good training programme.
Alternatively become a full-time stylist running a column.
Level 2 Barbering Apprenticeship. Employer Description:The Annex Studios is a vibrant hair care establishment and point of interest located in Rugby, United Kingdom.Working Hours :Tuesday to Saturday. Exact hours to be discussed at interview stage.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
