Apprentice Receptionist/Administration Assistant

This is an ‘office junior’ position so some tasks will be repetitive.  You will need to dress appropriately in the uniform provided.

General office duties such as scanning, filing and photocopying Data entry Processing and updating patient records Dealing with patients face to face and by telephone Maintaining patient confidentiality at all times Taking accurate messages Various administrative tasks, working in accordance with written guidelines Using computerised appointment booking system

Training:

Working to complete a Level 3 Business Administrator apprenticeship. The successful candidates will spend 80% of the apprenticeship working with the employer and 20% completing 'off the job hours'.  This will include attending Leicester College, Freemen's Park Campus, once day every two weeks.

Training Outcome:

We have a large team of receptionists and administrators, and our past apprentices have all been offered permanent contracts at the end of their training.  The hope is that the apprentice will have enjoyed the work and the environment, and we will have been pleased with the skills they have developed and keen to retain them as a full, permanent member of staff.

Employer Description:
This busy GP practice is situated at Lutterworth Medical Centre, Gilmorton Road, LE17 4EB. It aims to deliver high-quality, caring, and professional healthcare services that are accessible to all and inspire confidence within the local community.

Working Hours :
Your working hours will be agreed at between 30 – 37 hours per week, typically working between 8:00am and 6:30pm Monday – Friday. To be discussed at interview

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,understand confidentiality