HR Support Apprentice

Plan, organise and coordinate meetings (online and face to face) including sending invitations, organising and preparing agendas, collating and distributing papers, taking and distributing minutes, ensuring that the whole process runs smoothly and that every administrative aspect is covered. Advise and respond efficiently and professionally to a range of HR queries and correspondence both written and verbal from a wide range of internal and external customers, using HR systems to keep accurate records Use initiative and established procedures to resolve queries at the first point of contact or escalate when appropriate within agreed timescales and procedure Support the ER and Policy team to conduct research and benchmarking activities  Support the ER and Policy team to ensure all documentation associated with HR policies and programmes reflect published policies and procedures including letter templates, process maps and intranet advice and guidance and are supported by an Equality Impact Assessment Process HR related administrative tasks such as invoice payments and payment requests, DBS renewals and co-ordination of FOIs and SAR requests Assist in the preparation of management information reports

Training:
Online classroom, meetings with your work coach every 4-6 weeks

Training Outcome:
Possibility of a full time position (subject to budget controls)

Employer Description:
The city of Liverpool is world-famous for its cultural offer, and our greatest asset is our people. Our residents deserve the very best from those who serve them and have a council they can be proud of - and you can help play a part in this. We value our employees and aim to create a positive, progressive, and open work culture that supports everyone to thrive.

Working Hours :
Monday - Friday, shifts TBC.

Skills:
Communication skills,Organisation skills,Customer care skills,Non judgemental