Apprentice Customer Service Assistant

This will be a varied position working with a team of property professionals, carrying out reception and administrative duties, including:

Answering and making telephone calls Dealing with general enquiries via phone/face-to-face/ email Greeting customers and the general public Filing/scanning/photocopying Updating of brochures and window displays Using bespoke estate agency software (training will be given)

Training:
Customer Service Practitioner Level 2 Apprenticeship Standard Functional skill English (if required) Functional skill maths (if required)

Training Outcome:
The employer would hope to be able to offer a full-time position within the firm, following successful training and completion of the Apprenticeship There may also be the opportunity to progress to the next level of qualification

Employer Description:
We are a long established form with 165 years of experience and expertise in property mattes. We are confident that we keep up with the challenges of a modern property agency and professional practice, and believe we have also managed to retain the traditional and professional values which clients expect from a long established firm. With our history deeply rooted in the rural community, we operate from one office in the centre of Louth and from there run our professional practice and our property sales and lettings departments.

Working Hours :
Monday - Thursday between 9.00am - 5.30pm and Friday, 9.00am - 5.00pm with 1 hour unpaid lunch. May involve one Saturday per month.

Skills:
Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Reliable,Confident,Friendly,Willing to learn,Mature attitude,Pride in appearance,Literacy skills,Good timekeeping